We welcome thoughtful comments and respectful opinions that help make the case for the restoration of Marshall Field's to State Street and elsewhere. Off-topic, obviously incorrect, disrespectful or abusive posts will removed at the host's discretion, although an attempt will be made to contact the author, assuming a valid email address is provided with the post. The ethos is conversational--corrections are welcomed. Differing or opposing views are welcome and such posts should respect that this is a blog for opinions of Field's supporters. Due to problems with spam attacks--some even from those opposed to our cause--during certain periods, posts are moderated. As a result, it may take up to seven days for your post to appear, but usually it will take less than a day, and sometimes even immediately. Thank you for your patience, support, and written contributions.



Below are blog posts from October 31, 2007 back to June 1, 2007.

Please click to return to our most recent posts.

or

Click to access posts even further back, prior to June 1, 2007.



From Gail, bgwinnett@hotmail.com

Attention Fields Fans! I've ordered thousands of new "Forever Marshall Field's" pins. Help me distribute them. Send me your mailing address and I'll put 20 to 100 pins in the mail for you. As always, they are FREE.

Give them to your friends. Give them to your relatives. Everyone loves Marshall Field's--your son's coach, your mother's hair sytlist, your daughter's teacher and your cousin who lives in Elmhurst.

If you're planning to go to a baseball game, a parade, or any kind of event where you'll find Chicagoans, take your pins with you. If you work downtown, dedicate your lunch hour to standing in front of the State Street Store or Water Tower Place and giving away your pins. Take them to your church. Take them to the gym. Take them to class. Just take them!



Date: Wed, October 31, 2007  7:42 pm CT
Posted by: Larry in PHL

Not sure who created the amazing Marshall Field MySpace page, but I love it!!! Waiting to be added as a friend. I'm forwarding it to all of my friends. Great job.

Date: Wed, October 31, 2007  7:30 pm CT
Posted by: Jeff S.

Happy Halloween!! The video with Bob Sirott is fantastic!! Now, let's see what happens!!

Earlier today a junior high girl came trick-or-treating dressed as a shopping lady; loaded with all kinds of department store shopping bags. I asked her, "Where is Marshall Field's?" She then showed it to me. I told her to wait right there. I went and got one of Gail's buttons and she lit up when she saw it!! Later 2 moms came to my door looking for a couple more of the Forever Marshall Field's buttons!! Even on Halloween, Marshall Field's is the talk of the town!!


Date: Wed, October 31, 2007  4:52 pm CT
Posted by: laurie cacault

It really doesn't surprise me that Carlyn Berghoff would join forces with Macy's. I loved the old Berghoff and was lucky enough to eat there twice after the Berghoffs announced its closing. I decided to give it a chance after it reopened and persuaded a friend to go to lunch there. The young waiters seemed very confused and it was a far cry from the original in terms of service and ambience. I found a big piece of what looked like a corn husk in my food. We told our server, who told the manager. He pretty much dismissed the incident, saying that the kitchen workers probably got some of their tamales from home stuck in their clothes, which then fell into the food!! (I kid you not).He didn't offer a new dish or any type of compensation whatsoever. I personally wrote Carlyn about this and never heard a word from her. So sadly, I won't be going there in the future.

Date: Wed, October 31, 2007  3:56 pm CT
Posted by: Richard in Houston

Has anyone been wathing TLC's What Not To Wear? My daughters love that show. I was watching it with them last Friday. Macy's is probably paying a ton of money to have themselves featured on that show as one of the stylish merchants to visit for a makeover. PLEASE!!! They are desperate.

Date: Wed, October 31, 2007  2:40 pm CT
Posted by: Larry in PHL

I used to work at the Bergner's in Champaign when the introduced Tommy Hilfiger for the first time after emerging from bankruptcy. In fact, I was promoted to be the counter manager of the department. I still have many of the clothes from when I worked there. Well, I guess I'll be dumping them. I have no desire to be associated with that brand any more.

The good news for Bergner's/Carson's/The Bon Ton, they can get rid of all the Tommy cr*p and replace it with a better brand.

Oh, and the idea of reaching out to the store managers is great. You can also email them. I emailed The Bon Ton on how nice they have kept the Champaign Bergner's since the aquisition and how glad I was that they intended to keep the nameplates on all the stores (unlike Messy's). I also told them that I was boycotting Macy's and why. I got a very nice email from their public relations department.


Date: Wed, October 31, 2007  12:47 pm CT
Posted by: Gayle

to Richard in Houston:

I too posted a polite and articulate (but anti-Macy's) comment on retail wire, and the post was deleted. The Emperor has no clothes, media folks, face it! Ignoring the angry hordes isn't going to make them go away...this kind of selective journalism only makes us more angry and determined.

As Denise said, mocking a Macy's exec's snide remarks about us customers, we'll caterwaul til the cows come home!

gayle


Date: Wed, October 31, 2007  12:11 pm CT
Posted by: Kurt G

Just back from London, their several department and clothing stores are doing very well. Mark's and Spencer's, Selfridge's, Harvey Nichol's, John Lewis, Debenham's all have better quality and more varied merchandise, are much cleaner, have better service. Perhaps one of them might be interested in purchasing Marshall Field's. If not, certainly someone from Dubai could appreciate owning a first class group of stores. Obviously Macy's definitely does not.

Date: Wed, October 31, 2007  11:37 am CT
Posted by: Melody

Thanks John D! I completely forgot to put the website for the Berghoff.

I was just extremely disappointed to see that Carlyn would do that. I mean most people I know would make the annual trek to state street from the train station and then to Berghoff's for lunch on the way back! Berghoff's is as Chicago as Fields was. It's just damn sad.

- Melody


Date: Wed, October 31, 2007  8:50 am CT
Posted by: gle

BOB SIROTT MADE MY DAY!

Date: Wed, October 31, 2007  3:54 am CT
Posted by: Connie E. in Hampton, Virginia

Like everyone, I have been heartsick about the Macys takeover of Marshall Fields. Am currently living in Hampton, Virginia, but still travel to the Chicago area three to four times a year to visit friends and family. Fields and downtown Chicago has ALWAYS been on my must do list for each trip to the area. This year, I did not even bother to go downtown! The whole thing breaks my heart! As previous writers have posted, where can we go for Chicken Pot Pie under the Great Tree in the Walnut Room? Macys? I think not! When my boys were young, the only REAL Santa was at Fields. We traveled from Northern Indiana on the South Shore to see him. It was the big event of our and many other families Christmases. I did stop in at the current Macys in River Oaks just to see. I understand why everyone is calling it Messys! The store was absolutely filthy! What merchandise there was was cheap. Macys has taken over our local Hechts. Now Hechts was never in the class of Marshall Fields, but even that store has taken on a cheesy look - didn't think that was possible! I'd rather shop at Target! Even while living in Virginia for the past seven years, if I needed a wedding or baby gift, I would call Fields and talk to an extremely helpful sales person or even order from the Internet. That's over now, too! I will NEVER step foot in the State Street store again unless they bring back the quality of my beloved Marshall Fields.

Date: Tues, October 30, 2007  8:55 pm CT
Posted by: John D

Here is an excellent way to keep our Field's Fans momentum increasing to another level...

When you are shopping in a store other than macy's, and you are impressed with the merchandise selection and quality of guest service, stop by the store manager's office and offer a compliment or suggestion for them to be even better in attacting Field's Fans. While you are at it, why not go to that mall's management office and voice your sentiments against macy's being there and taking over the Marshall Field stores in name, quality and service. Let the mall manager know of the non-working escalators, the dirty floors and restrooms, the poor service and drastic downgrade of merchandise and overall unpleasant shopping experience.

I have done this considerable times, and my remarks are consistently met with a warm reception and gratitude. This is one way YOU can augment what our good folks do at 111 N. State Street every week-end and holiday. Let your sales associate, the store manager and mall manager know how important it is to give Field's Fans a quality shopping option while boycotting macy's. Managers at stores whom I have found to react positively to this feedback are: Nordstrom, Von Maur, Carson's, Lord & Taylor, Saks, Kohl's, JCPenney and Neiman's. While you are at your lunch hour downtown, why not stop by Loehmann's and contact the store manager with encouraging words of support.

As an example, let's do what Gayle did at Target when she thanked Target for great guest service and remarked about how she was sorry Target had sold Field's to macy's. It's amazing what candid comments you might hear back in return.

Each of us can find ways to continue our mission in creative ways to bring back Field's in name, quality of merchandise and service, and uniqueness...as "Chicago" as a store can get!


Date: Tues, October 30, 2007  8:44 pm CT
Posted by: Drew

Some retail analysts state that macy*mart's competition is JC Penney and Kohl's. This comparison is totally unfair and inaccurate!

Both Penney's and Kohl's offer better quality, wider selections, national brands and better service than macy*mart! Both of these retailers are mid-market and they serve their customers well.

On the other hand, macy*mart offers a limited selection of poor quality, overpriced merchandise. They are a discount store with the pretense of being upscale. Kmart and wal*mart offer wider selections with lower prices, but much the same quality as macy*mart.

With the holiday season fast approaching, remind your friends and family that there is NO REASON to visit macy*mart. If someone is looking for upscale merchandise, check Neiman-Marcus, Nordstrom and Saks--these stores offer top quality and service. For discount merchandise, visit Kmart, wal*mart, Big Lots, Target--these stores offer wide selection and reasonable prices. For dependable quality and service, patronize JC Penney, Kohl's, The Bon Ton, Belk, Boscov's, Elder-Beerman, Sears--these stores offer perfectly good merchandise for family and home; often they carry exceptionally nice giftware.

Can anyone suggest any reason to shop at macy*mart for holiday gifts? Let's all think for a moment. "Pretend" designers, "imitation" chocolate candy, nondescript merchandise, coupons with multiple exclusions...


Date: Tues, October 30, 2007  8:40 pm CT
Posted by: Mrs J

THANKS so much to Bob Sirott!!! KEEP in touch Mr. Sirott! : )

[ ... ]


Date: Tues, October 30, 2007  8:32 pm CT
Posted by: Brad

When Target built it's successful national chain, it did so by building new stores, many of them free standing, and offering customers great prices on a broad range of merchandise typically found in department stores. Merchandise like apparel, accessories, small electronics, housewares, luggage and lots of things for children and babies. Target also offered additional merchandise like sports equipment, camping gear, food, hardware and large electronics, but the lower priced department store goods were an important part of Target's appeal and success.

Many other chains like Kohl's, JC Penney, Kmart, and Sears take the same approach to capture their share of this lower priced value driven market.

Macy's based its strategy to expand into this same market on its ability to acquire prime real estate in existing malls and downtown shopping districts, thus gaining an advantage over free standing discounters that are generally not so centrally located.

Unfortunately for Macy's, the discount or "value" market is saturated with established and proven value options for customers. Add to this the anger Macy's earned for eliminating so many higher-end stores like Marshall Field's that have earned the pride and good-will from generations of customers and communities served with distinction for generations.

I wonder if Macy's would be in a stronger position today had it built its own stores instead of commandeering established and cherished stores like Marshall Field's. Of course there wouldn't be such overwhelming anger and resentment towards the Macy's brand or protesters working with such passion to see our Marshall Field's restored, but even without these obstacles, I suspect Macy's would still be desperately struggling.

Unlike Target and the others, Macy's offers nothing new to the market and even its own private label brands are underwhelming. Alfani and INC don't seem to hold up to the competition for style, quality or price. So really, if you forget the private labels, most everything else at Macy's is available at competitors for lower prices, as has recently been reported by Marketwatch's analysts.

Perhaps this is why Macy's works so hard to promote "exclusive" merchandise. They have to do something to get customers to go to Macy's. But since the exclusives are brands like Tommy Hilfiger, a brand that has limited appeal, I don't see how more than a very narrow defined target market will make a special trip for their Tommy fix. Other exclusives like Martha Stewart clearly aren't truly exclusive as the same merchandise is available at Kohl's and Kmart with only some variations in color and different packaging.

So we're left with a company that's betting its future on the success of second-tier lines sold cheaper elsewhere, private label brands with very limited appeal, and lines from people like Donald Trump, Martha Stewart and Usher. The advantage of prime real estate is offset by the anger and resentment this expansion strategy has elicited from customers in Chicago and across the country.

Seems like the return of Chicago's iconic Marshall Field's, with its local market good-will, impressive tourist appeal, profitable growth trend and special mix of style, luxury and value would be the best way for Macy's to enhance the value of the Field's stores it replaced.


Date: Tues, October 30, 2007  8:01 pm CT
Posted by: PaulF

John D,

Check the Berghoff history online -- regarding your mention of the Berghoff daughter who is doing a book deal at Macy's. She, as many Chicagoans will tell you, was actually the one responsible for closing the Berghoff. She, in many ways, was derided almost as much as Federated, who had done the MF name conversion only a short time before. Berghoff wanted to close her parent's restaurant space to use for some catering business she was trying. I know because I spent 2 hours in the freezing rain waiting in line to have one of their last dinners. (Worth every minute of it - the food was good and George Wendt was at the table next to mine).

But anyway, by all means she should get an earfull about selling out Chicag and appearing at Macy's and all. But after what she herself did by selling out her own parent's historic restaurant, I doubt she will be giving it much of a deep thought. She's definitely heard the term 'sell out' before.


Date: Tues, October 30, 2007  7:06 pm CT
Posted by: Richard in Houston

I have twice on the RetailWire and they never post my comments. Their editors are obviously one sided towards Macy's.

Date: Tues, October 30, 2007  6:41 pm CT
Posted by: Mike M

Dear Carlyn Berghoff:

Have fun at your book signing. You just alienated many Marshall Field's fans.

While the money you'll get from your signing will soon be gone, the memory of you selling out will remain the minds of Chicagoans.

What can you do to regain our respect? Speak loudly and openly about your desire to see Marshall Field's return. If you do that, you will reap the benefit of a lot of new customers at your business. The choice is yours, Ms. Berghoff.


Date: Tues, October 30, 2007  4:16 pm CT
Posted by: Doris Ray

Hello Fans,

I'm still passing out buttons in the south. A sales associate at one of the anchor stores at the local mall wanted a button, he said it was good to see those colors again; at a retirement gathering a lady requested a button; even the guys in one of the barbershops suspended their conversation about Michael Jordan to say, "Yeah, I know about Marshall Field's."

Question: Has anyone else stopped receiving magazines, flyers, etc. from 'that' store? I have. Now if I can just get them to stop sending me that doggone bill!!!

Have you seen the latest commercial with M. Stewart and the guy from Project Runway? Well, no one here knows who Mr. Gunn is because we don't receive Bravo through the local cable system. The whole commercial is a waste of time.

This will show you the arrogance of 'that' store. I wanted to pay my bill by phone and the representative said you can go to any 'M' and pay on your account. I said, 'Fortunately, I live in a city that doesn't have one of 'those' stores so are you going to accept payment via phone? (The closet is about a three hour drive away.) They really think they have taken over the world. I think I mentioned that a lady went shopping for a special dress at that store in Southern Illinois and the sales rep told her ladies go to St. Louis because they don't have what she is looking for.

You all are doing a great job--wish I was there!

Doris


Date: Tues, October 30, 2007  2:15 pm CT
Posted by: Mark in Phila

Hello Fields Fans,

55 shopping days left until Christmas, so, Fields Fans from all across the country, start putting together the list of stores in your region that mesys hasn't ruined yet.

Thanks for the news on the Hilfiger deal! If I spot anyone wearing the brand, I'll warn them to expect to find that the clothing will be coming out increasingly in more shades of black and grey and drabness to conform to the mesys aesthetic. And a year from now, television commercials with Martha and Tim picking up some Hilfiger garment, and looking at it all puzzled, like is this supposed to be a piece of clothing or some sort of table covering.

Monopolization ... THAT'S the Magic of Messys. Now that they have eliminated enough competition, it's time to start making deals with their vendors.


Date: Tues, October 30, 2007  2:05 pm CT
Posted by: L. Grand

"Hour Detroit", Metro Detroit's monthly magazine, listed Marshall Field's as BEST GIFT WRAPPING SERVICE and BEST BRIDAL REGISTRY in their June 2004 issue, "The Best of Detroit." I have that issue, and I also remember seeing the BEST GIFT WRAPPING award posted at the Guest Service desk at Marshall Field's in Okemos, MI. I imagine this award was posted at all of the Michigan stores, though I don't actually know. I will say that Marshall Field's had the most elegant and tasteful selection of gift wraps I'd ever seen. It was a joy to give someone a gift from Marshall Field's, especially when gift wrapped there. The gift wrap was so elegant that it could almost be considered a gift in itself.

Macy's retired all of the beautiful MF gift wraps and quickly replaced them with very mundane, everyday wraps that could easily be matched or bettered at a discount chain. In fact, I've seen better gift wrap at dollar stores (where everything costs $1) than some of the wraps that Macy's offers. This is just one example of so much more that the Lansing area lost when Marshall Field's was replaced by Macy's. Another awful imprint was when Macy's replaced the incandescent lighting of Marshall Field's stores with flourescent lighting. Where once one entered a soothing and lovely store, one now was met with glaring lights. I noticed of myself and of others how awful our skin looked under those harsh, cold lights. Aside from being delighted with more realistic mannequins added, all I saw from that point on was that everything lovely and truly unique was going away, being replaced by all that was mundane and very generic. Might I add also that much of the "new and exciting" merchandise just looked very cheap?

I will delight in the day that I can once again shop at the elegant Marshall Field's - even if I have to go to Chicago to do so. It will be well worth the trip!

Regards to all of my fellow Field's Fans,

L. Grand - Michigan, USA


Date: Tues, October 30, 2007  1:21 pm CT
Posted by: Darryl E.

Today's Tribune had a story about some Romanian boxers allegedly shoplifting at Nordstrom's.

How about that -- even shoplifters prefer Nordstrom's to Macy's!


Date: Tues, October 30, 2007  12:26 pm CT
Posted by: R J H

Will Macy's Ever Admit they Goofed

First of all, I have no problem with Macy's owning Marshall FieldC-s. After all, Marshall Field's has had many owners over its century and a half life and as a true Chicagoan, I had no problem with it. When BATUS and Dayton-Hudson owned Marshall Fields, it didnC-t become a tobacco shop or a Target. It retained itC-s name.

Marshall Field's is synonymous with Chicago. It was the anchor of State Street and for many Chicagoans, Illinoisans and tourists, it was where you shopped when in Chicago. Getting the green bag, Marshall FieldC-s wine, holiday ornament, the windows, the clocks, visiting the great tree, Walnut Room with Ms. Herrings Chicken Pot Pie, are Marshall FieldC-s traditions, not MacyC-s.

As ChicagoanC-s, there are many things that will always be Chicago. Since 1876 the Chicago Cubs, since 1893 the Chicago Hot Dog, since 1919 the Chicago Bears, since 1920 Fannie May. And the list goes on.

So many companies have tried to change names. Look at AT&T; they always seem to go back to the original. But AT&T always had Chicago ties, MacyC-s did not. That is why MacyC-s doesnC-t work in Chicago. Not to mention AT&T wasnC-t born in Chicago.

Carl Sandburg didnC-t refer to Chicago as the city of Big Shoulders for nothing. Chicagoans have pride in their sports teams, city, architecture and history. <i>ItC-s because of that, since the conversion, I will never step foot in any MacyC-s, anywhere.</i>

I say to MacyC-s executives, take a lesson from Coca Cola. New Coke was a disaster, but bringing back the original made them stronger than ever. Admitting you goofed, apologizing to the people of Chicago and changing Marshall FieldC-s back to itC-s original design will earn my respect once again, and quite possibly many others.


Date: Tues, October 30, 2007  11:47 am CT
Posted by: David

http://video.nbc5.com/player/?id=173909#videoid=173909

Wow.. great video clip! Good job Bob!


Date: Tues, October 30, 2007  11:01 am CT
Posted by: JamesfromCA

I find it interesting when it comes to Retailwire.com if there is a discussion on macy's it better be complimentry or it isn't published but I find this only when it comes to macy's I wrote this but the censors said declined to publish it:

Tommy Hilfiger hasn't been fashionable in years. The brand suffered from overexposure, it became too common. Hilfiger went from being a lesser priced version of Polo to this hip hop streetwear, that couldn't have helped the label. Hilfiger had his day in the 80's and 90's, the same with Nautica. I do see alot of both brands at Marshall's and TJ Max, that's not a good sign. The macy's locales near me at one time had a large Hilfiger department but obviously it wasn't selling because the department got smaller and smaller.

Common sense tells you why invest heavily in a brand that's lost it's cachet ten years ago?

As a casual observer the Martha Stewart Collection doesn't look any different than the merchandise Kmart sold, only now the packaging is in robin's egg blue instead of the

celadon green and it's twice the price. If the collection was made in the USA or the EU I could see the price increase but it's still made in China. Again she as brand peaked five years ago.


Date: Tues, October 30, 2007  9:57 am CT
Posted by: John N

Don't stop pushing the boycott and the pro Field's message.

I teach high school and received 100 buttons that virtually flew out the door. Students saw me wearing a button and instantly wanted to share their memories of Field's and their parent's memories of Field's.

I requested more buttons. I think I could give out an enormous amount of them.

Some students want to come downtown for the December 2nd Protest. Many, many students say that they never ever shop at Macy's or that they park near the local mall and walk through Macy's to get to the rest of the mall. There's always lots of parking on that end of the mall since the anchor store is Macy's.

At any rate...

Surely Macy's can only lose so much money in the Chicagoland area before they see they will never make money. Sell to someone willing to restore the State Street store and all the other formerly Field's locations to what they were...the class act of Chicago Retailing...

See you at the protest...


Date: Tues, October 30, 2007  12:44 am CT
Posted by: David P

Hip hip hooray for Bob Sirott AND those who posted for allowing those of us who missed it (and work late) a chance to view common sense accessible for the masses. It seldom comes through, but believe me, it'll ring or bang some bells.

Thank you!

-David


Date: Mon, October 29, 2007  11:01pm CT
Posted by: flyboyhouston

I have finnaly made it to NYC...I have been to the three largest department stores in the world. Harrod's of London (the most expensive/upscale of them all), Marshall Field's of Chicago (the most attractive building), and Macy's of NY (the blandest merchandise of them all). Although the wooden escalators of the LL to 1st floors were fun; the merchandise was almost the same as any regular Macy-mart, only just more of it. MF & Harrod's were more unique stores.

Martha Stewart, Donald Trump, Hilfiger, and the rest of the 'house brands' are so...well...who cares? Stewart is an x-con and at K-mart, Trump is a mean spirited person with a low rated tv show, Hilfiger went out of style years ago, and the house brands are lower quality and really boring colors and lack style...and being expensive as they are (at full price, that is); I'd much rather buy something that is an actual fashionable brand name.

The way to save Marshall Field's under Macy-mart management would be to rename the entire "Macy-North" division "Marshall Field's"; re-work the merchandise and transfer it to Bloomingdale's quality; rid the store of most "house brands"; re-introducethe Field's name on Frangos, giftware, etc; change the colors back to green; re-think the entire idea of what "customer service" is; do a new advertising campaign NOT involving has-been celebraties or red stars; and bring back real shopping bags.... Well, actually I doubt any of this could really be done under macy management, so best to sell "Macy North" to someone who does care and has cash flow to make it right!


Date: Mon, October 29, 2007  10:13 pm CT
Posted by: John D.

Melody earlier referred to a website by which to contact Carlyn Berghoff. As Melody pointed out, Carlyn Berghoff, of the highly respected Berghoff Restaurant family fame, as appeared to have sold out to macys by appearing at a book signing this coming Friday during the noon hour.

This is that website by which she has written her displeasure, and she invites you to do likewise.

http://www.theberghoff.com/about_us/contact.aspx

By the way, I heard from two lady friends who have already that they plan to spend their lunch hour going to messy's on State to merely wait in line to graciously and respectfully express to Carlyn their surprise and regret that a member of the Berghoff family would appear at such an event at macy's which destroyed the Marshall Field's retail culture and name. They will not protest, but merely state their feelings in a civil manner.


Date: Mon, October 29, 2007  9:03 pm CT
Posted by: PaulF

Well at least the Romanian boxers had taste! -- They chose to do their their little shoplifting outing at Nordstroms on Michigan Avenue!

It says a lot. When not even the thieves want your merchandise, you know things are bad.

Maybe if Macy's had its new clothing line in.... nah.


Date: Mon, October 29, 2007  8:55 pm CT
Posted by: Jim McKay

Bob Sirott's "One More Thing..." commentary this evening was on Macy's State Street ad campaign. Bob showed examples of the very ads we've been discussing here including the 100th anniversary ad in "Chicago" magazine and the whole public ad series for State Street.

Bob's final word? Bring back Marshall Field's.

http://video.nbc5.com/player/?id=173909#videoid=173909

Yay, Bob!

Jim


Date: Mon, October 29, 2007  3:15 pm CT
Posted by: James in MInneapolis

Hi All---

As I have been thinking about this new failure to come with Tommy Hilfiger, I remembered something which already is a foreshadowing of the failure we all know is waiting to happen. I am thinking of the large Nicollet Mall Store in Downtown Minneapolis. About 10 years ago, maybe more, there was a large Tommy Hilfiger shop and also a Nautica shop. Both had special woodwork and flooring put in. As many of you have alluded to in your posts, the brand no longer is popular, has lost its cache`, particularly wih the junior high and early senior high crowd here in Minneapolis who were the ones that were really driving the business back then.

Little by little, the brands started to lose floor selling space. One of my favorite sales guys, X, who is still there and jokes constantly about the poor quality of the "crap " he is expected to promote like the EDV stuff, told me that both Hilfiger and Nautica were just really losing ground fast and that Dayton's (at that time) was not fooling around giving precious space to brands that did not bring in the money. When Dayton's became Field's that trend of cutting back Hilfiger and Nautica continued at Nicollet Mall. After awhile, the two shops were combined into one-----Nautica moved over and shared the Hilfiger space, while Tommy Bahama, and Jopseph Abboud moved into the Nautica space from where they used to be located near Men's Suits, which then made space to expand Men's Shoes. Now, Nautica and Hildfiger are cut back even further to share the space with some awful macy's brand like Tasso Elba or some other non-sense.

Now----I am the very first to admit that my MBA has been a rather useless piece of paper and that useful knowledge was taught to me on the job by my superiors and colleagues.But I should think even these MBA buffoons employed in the backwater retail Hell of Cincinnatti ought to reason through this case study: we have a brand that over a decade has gotten less and less floor space at one of our largest stores because people do not like it and they do not buy it. Should we purchase the company and make it one of our featured star in-house brands? WE could pair it with Tasso Elba----one of our other poor performers that people in the Midwest seem to despise. Perhaps when paired together----the Midwest will just explode with enthusiasm for macy's.

Could this possibly be the thinking? I do frequently misjusdge how Americans react so please do set me straight if this may be the case and I am just short-sighted to see the brilliance of the logic.

Regards.


Date: Mon, October 29, 2007  3:14 pm CT
Posted by: Rich W

With the Tommy Hilfiger exclusive lurking in the future for messy's, I heard rumors of some other possible exclusive partnerships they are pursuing:

Cotler?

Britannia?

Gitano?

Chams?

Unfortunately, they tried to get Bugle Boy, but Walmart beat them to it.


Date: Mon, October 29, 2007  12:27 pm CT
Posted by: Melody

Man... even one of Chicago's own is selling out to Macy's. This restaurant closing was the final straw for me not going home to Chicago for day after Thanksgiving festivities anymore. Berghoff's does have a website. I've already emailed Carlyn a letter...

11/02/07

12pm - 2pm

Meet Carlyn Berghoff of Chicago's Famed Berghoff Restaurant

Entrepreneur and fourth generation family member of

Chicago's famed Berghoff restaurant, Carlyn Berghoff

shares stories, demonstrates recipes from and signs

copies of the Berghoff Family cookbook.

Macy's on State Street

Culinary Kitchen, Lower Level

Friday, November 2, noon-2pm


Date: Mon, October 29, 2007  11:10 am CT
Posted by: Gayle

Hi all,

I had to return some things to Target the other night. One item was purchased probably eight months ago, and I'd long since lost the receipt. I was honest about it, and explained to the customer service manager that I would fully understand if they refused the return. She told me that their goal is to please the customer, and they gave me the refund immediately.

At the end of transaction, she asked if I was happy with Target. I said "Yeah, I love you guys. The only thing I'm angry about is that you sold Field's to Macy's!" She laughed, and said "Actually, you're not the first person to say that!" She went on to say that Target always respected Field's, and that it broke her heart to see what was happening. She took down the address of the website, and wished us luck.

Does ANYONE like and respect Macy's?


Date: Mon, October 29, 2007  9:00 am CT
Posted by: Jon C.

The RETAIL WIRE e-newsletter features an article about macy's so-called exclusives and evaluating this latest plan. You'll also find a poll following the article, with the results to date. This is your chance, once again, to vote and offer your opinion.

http://www.retailwire.com/Discussions/Sngl_Discussion.cfm/12534#poll

Date: Mon, October 29, 2007  7:03 am CT
Posted by: Mitch

First I thought Macy's only took out Field's from Chicago. I guess they took the Tribune as well. Soon the Trib can replace the American Flag on their masthead with a red star.

I get a kick out of the Macy's employees that respond on the Trib's blog. They're so obvious.

My best to all,

Mitch


Date: Sun, October 28, 2007  11:23 pm CT
Posted by: Brad

Here's an excerpt from the Oct. 27 Twin Cities Business section . The Pioneer Press reporter in Minneapolis is more willing than our own reporters in Chicago to expose Macy's downgrades to former Field's stores and Macy's declining revenues despite constant sales promotions. Note that the reporter doesn't blame declining sales on a reduction of coupons!

http://www.twincities.com/business/ci_7291666

"The former Marshall Field's stores that were converted to Macy's locations haven't been a hit.

Some local shoppers blame the merchandise, store layout and customer service. "The conversions have generally not gone well," Rosenbaum said.

One thing's for sure: Shoppers are seeing Macy's run sales constantly, and that trend will continue. "It's becoming even more promotional," said Jim McComb, a Minneapolis-based retail analyst.

The national department chain has struggled with declining same-store sales for most of the year, and the holidays may be no exception.

To attract the largest number of customers in the most markets, Macy's repositioned the former May Co. stores including Field's down from their previous level, said David Brennan, co-director of the Institute for Retailing Excellence at the University of St. Thomas.

Will Field's fans take to the strategy? "I think that's very questionable," Brennan said."


Date: Sun, October 28, 2007  9:08 pm CT
Posted by: Kevin from Texas

hi follow fields fans!

remember me? well i come to you from texas. i was just passing by the mall here and i saw the newly built dillard's, which was BIGGER than the macy's. so, dillard's gets like i dont know 100 people while macy's gets like 5 people, and 4 of those people are employees? wow. anyways dillard's and jcpenney and our "beall's" are doing very WELL. including this "FAME" store is doing well!

wow.

fields fans, ill be back in chicago!

boycott till the end...


Date: Sun, October 28, 2007  6:27 pm CT
Posted by: David K.

Q:Is the Northbrook Court Macy's really closing or is that just hearsay?

David

A:Strictly rumour at this point.


Date: Sun, October 28, 2007  5:30 pm CT
Posted by: A. Perkins

Erick

"FAO Schwartz, Macy's and Hilfiger. My oh my, what a trio. "

And Martha Stewart makes it a quartet!

All has beens who are going down the tube.


Date: Sun, October 28, 2007  3:41 pm CT
Posted by: LiMack

It is so sad to contemplate yet another holiday family and shopping season without Marshall Fields. Macy's nudge-y attempts to intrude into our treasured Field's and Chicago holiday traditions by claiming them as their own just irritates and infuriates all the more. Macy's will always be the outsider and will never supplant Fields no matter what they do, especially at holiday time and special occasion times.

Up until a little over a year ago, at the gift opening part of every baby or wedding shower, graduation celebration or birthday party, the floor would always be covered with Fields boxes and wrappings. I don't know about you, but Macy's hasn't been showing up at too many of the parties I've been to lately!! And don't even get me started on the magnitude in presence of Marshall Fields in the presents associated with the various religious celebrations which many of us participate in. A gift chosen from Field's MEANT something to both the recipient AND the giver. A gift from Macy's means---------(well, you fill in the blank.)


Date: Sun, October 28, 2007  2:02 pm CT
Posted by: James in Minneapolis

HI All---

My insurance agent, who despises macy's, was a long-time Field's fan as was his wife, and who now braves the heinous Mall of America in order to shop at Nordstrom, emailed me today re: an article in the St Paul Pioneer Press. I receive the Minneapolis Star Trib and was unaware of the article. I looked it up online.

Oh, this is rich.

Said article stated such points as: "The former Marshall Field's stores that were converted to Macy's locations haven't been a hit"; "The conversions have generally not gone well"; "One thing's for sure: Shoppers are seeing Macy's run sales constantly, and that trend will continue. 'It's becoming more promotional,' said Jim McComb, a Minneapolis-based retail analyst"; To attract the largest number of customers in the most markets, Macy's has repositioned the former May Co. stores including Field's down from their previous level, said David Brennan, co-director of the Institute for Retailing Excellence at the University of St. Thomas.

Will Field's fans take to the strategy? "I think that's very questionable," Brennan said.

This Brennan fellow has been on the issue from before the downgrading occurred of Field's to macy's. He had been quoted by the Minneapolis Star Tribune in interviews as stating from a pure marketing perspective how foolish it would be to pay billions of dollars for a famous, well-respected brand and replace it with a brand that people do not like, do not recognize, that will cost billions to build up----if that is ever even possible-----an absolutely foolish marketing error.

And of course, Mr Brennan has been proven correct time after time. Every one of his quotes and thoughts has been proven true. I guess that's why he heads the Center for Retail Excellence and why Lundgren heads a mid-tier store on its way down, who thinks he scores major coups by signing deals with other losers on the skids.

Regards.


Date: Sun, October 28, 2007  12:14 pm CT
Posted by: RG74 Family

All we want is the old Federated back. The full-service department stores we loved. Federated/Macy's directors including Mr.Lundgren have the power to make such goodwill come alive.

We know that Mr.Lundgren and directors wanted to create a national department store. Yet, the guests truly want to shop in their own regional stores. They want the grand quality associated with great brands.

Regional stores have their own feel, their own traditions and they give you a sense of place.

Please oh please Mr.Lundgren and board of directors, kindly bring back our regional department stores. These are the stores that make the difference. Now is the time.

THOUSANDS OF PEOPLE CONTRIBUTED TO THE FIRST FAMILIES OF THE DEPARTMENT STORES TO MAKE THEM WORLD CLASS PLACES THROUGH THE YEARS. PEOPLE WANT TO SHOP AT THESE STORES....SO PLEASE MR.LUNDGREN AND DIRECTORS, START WITH MARSHALL FIELD'S ! NOW IS THE TIME !

GOD BLESS YOU,

RG74 Family


Date: Sun, October 28, 2007  11:59 am CT
Posted by: Jim McKay

Here's the URL to the article on Frangos, Cupid Candy and Macy's in today's Chicago Tribune. Please remember to send your responses to the Tribune's Voice of the People at ctc-tribletter@tribune.com Posting to the comments portion after the web version of a Tribune article is like making a base hit, but sending a letter to the editor has the potential for a home run. Letters to the editor have much more potential to help in the short and long term than posting to something like Topix.

For further suggestions on replying, please see yeterday's posts.

http://www.chicagotribune.com/business/chi-sun_front_1028oct28,0,716388.story

Date: Sun, October 28, 2007  9:58 am CT
Posted by: Rich W

Just another comment on this whole newspaper debacle where the Tribune and Sun-Times have just become advertising subsidiaries of messy's. Printed newspapers are no longer relevant today, and most of them are near bankruptcy. They are in the pockets of corporate and special interest groups and everyone recognizes that. Unfortunately, with their advertising revenue declining, and messy's filling their papers with full page ads screaming about their ONE DAY SATURDAY sales (by the way, the One Day sale used to be a once a quarter event started by messy's in the '80's, became a monthly and then weekly event, always running on a Wednesday to drum up business on the lowest volume day of the week. Now messy's is running one day sales on Saturdays to drum up business!) this will not change.

Date: Sun, October 28, 2007  9:53 am CT
Posted by: mg

Check out the ongoing debate at the Tribune website re: yesterday's article. Very entertaining.

http://www.topix.net/forum/source/chicago-tribune/TQ4C218IMA2KB2FQ8/p2

Date: Sun, October 28, 2007  9:51 am CT
Posted by: Rich W

What a laugh at how desperate messy's is getting! This Tommy Hilfiger "exclusive" is just a joke. Tommy has been on the outs in the fashion industry for many years and was in financial ruins. A few years ago, messy's launched in a big way a TH collection of allegedly high end, and way overpriced, Tommy Hilfiger. It bombed big time. I remember being in the SF Union Square store sometime in 2005 when they set up their TH shop, and management was doing a walk through and boasting about how superior it looked. In typical messy's fashion, most was marked down to clearance a couple of months later. NO ONE associated Tommy Hilfiger with high end product. The kicker is this: messy's apparently outbid WALMART to get this exclusive. It is well known, and was documented in trade papers, that Tommy Hilfiger was negotiating with Walmart to buy his name and make him an exclusive for them. Wow....now messy's has it. Almost the same thing! When was the last time you saw Hilfiger in Nordstrom? Saks? Neiman's? It had already been dropped by all the premium department stores. Before the messy deal, their biggest outlet were the off price stores such as Costco and Marshalls. By the way, started my holiday shopping this weekend and spent over $400 at the L&T store in Woodfield, plus another $200 at Penney's. I didn't even go near messy's. I guess my re-education process is taking longer than messy's planned.

Date: Sun, October 28, 2007  7:43 am CT
Posted by: Mike M

Chicago Tribune's editors should realize that their newspaper is losing credibility by allowing this PRODUCT PLACEMENT in their news stories. Why is the Tribune giving Macy's this prominent coverage for a story that should be inside the business section, at most?

Come on, Tribune, Macy's sales are in the gutter because Chicagoans will NEVER forgive them for killing Marshall Field's. Even the Tribune's assistance, via these PRODUCT PLACEMENT stories, isn't going to save Macy's. Tribune, please do not sell your soul for Macy's advertising revenue. You will see that IT IS NOT WORTH IT.


Date: Sat, October 27, 2007  11:06 pm CT
Posted by: Drew

Another "cheerleading" article for the arrival of Tommy Hilfiger at the Red Star Store:

http://www.post-gazette.com/pg/07300/828898-314.stm

Some of the comments in this article sound like a press release written by Lunkhead himself. With the crucial holiday season fast approaching, it seems newspapers are sacrificing objectivity in hopes of increasing ad revenue. In addition to destroying regional icons and reducing retail to the lowest common denominator, the Red Star has tainted American journalism by pressuring the media to portray its management and business practices only in the most positive light.


Date: Sat, October 27, 2007  10:32 pm CT
Posted by: Erick

To MJnSF, actually The Hilfiger shop in Oakbrook went out of business five months ago due to poor sales and profits. It had a hip look and feel to it, but it wasn't enough to increase sales and popularity. The clothes were ok but nothing to write home about.

FAO Schwartz, Macy's and Hilfiger. My oh my, what a trio.

Viva la Boycott!


Date: Sat, October 27, 2007  9:37 pm CT
Posted by: Jim McKay

Tomorrow's Sunday Chicago Tribune has a half-page article in the Business section talking about Cupid Candies, Macy's and how the head of Cupid sought out Macy's in hopes of making Frangos and smoothing over any hurt feelings between Chicago and Macy's. It's on page three of the Business section (not the front page) -- the URL is not yet available but will be in the morning for those of you out of town, etc. If you are still finishing a letter to the editor in response to today's front page Trib article on Macy's and Tommy Hilfiger, you may want to check out the Cupid interview as well as roll it all together.

Most importantly, thank you to everyone who helped make leafleting and button distribution a success this afternoon, especially Mike and Gail. Over a thousand leaflets were printed up and they went so fast that we ended well earlier than anticipated. A leafleting schedule is forthcoming and your help is needed as we make the big push to be heard this holiday season.

Of course, we were surprised to find that we weren't the only group leafleting to get Macy's to change. A carpenter's union had about half-a-dozen members outside also leafleting (big color leaflets). I have to read their literature but apparently it has something to do with who Macy's hires to do their carpentry.

Jim


Date: Sat, October 27, 2007  8:38 pm CT
Posted by: Drew

WOW! Some really great comments have appeared on this blog in the last few days. Evidently macy*mart hasn't accomplished its "re-indoctrination" program.

To Casserine: Your posts are priceless. I thought I was being sarcastic when I mentioned Jordache jeans--perhaps the Red Star can find an old TV commercial on You Tube to promote "the Jordache look, only at macy*mart." Perhaps Terry Lunkhead will take your recommendation and make macy*mart the "exclusive" retailer of Cross Colors, Sasoon, LA Gear, Halston, Candies, and British Knight. Exciting!

To Jim McKay: I totally agree with your assessment of Martha Stewart. Her merchandise is just fine for everyday use. I have some of her kitchen merchandise (purchased from Kmart), and the tea towels, bakeware and utensils are perfectly fine. I am not a gourmet cook, but I want decent quality kitchen items. For instance, I am satisfied with Farberware Classic (which WAS sold by May Company); I have no need for All Clad (which was ALSO sold by May stores), but I want something of better quality than Tools of the Trade (macy*mart) or Home Essentials (wal*mart). My point is that a decent department store offers a variety of merchandise at different price points. All macy*mart offers AT BEST is middle level quality at excessive prices.

To Paul F: I live about an hour outside of Pittsburgh in a semi-rural area and I have been a high school teacher for many years. People in "rural areas" do know what is in style and what isn't--they are NOT going to buy Tommy Hilfiger. About 10 years ago, everyone wanted Tommy; today nobody wears anything of his.

Please don't think that macy*mart is winning any popularity contests with folks who live outside metro areas--and it isn't only about Marshall Fields and Chicago. Kaufmann's was in no way comparable to Marshall Fields, but they were highly respected in the Pittsburgh area. The downtown Pittsburgh Kaufmann's was one of May's most profitable locations; the selection and variety were excellent, and the store was always busy. Since the Red Star took over, the selection and variety have dwindled and customers have gone elsewhere. In suburban malls, The Bon Ton and Boscov's have upgraded their merchandise and selections. Our local Bon Ton HAD a large assortment of Tommy for men, women and children--the offerings were trimmed back and eliminated. Why? Because shoppers didn't want it.

For most shoppers, macy*mart is a big joke. Their stores are never busy and--unlike Kaufmann's--their newspaper and television advertising is minimal. Sales personnel at JC Penney, Kohl's, The Bon Ton, and Boscov's will dismiss macy*mart as a serious competitor; macy*mart is basically considered an over-priced junk store in this area.

By the way, Pittsburgh is FINALLY getting a Nordstrom at Ross Park Mall next fall. We have had a Saks Fifth Avenue downtown for many years.


Date: Sat, October 27, 2007  8:09 pm CT
Posted by: Jeff

For what it is worth, if you go to the Men's section of Filene's Basement at 1 N.State Street you can find a lot of Tommy Hilfiger merchandise. What more can I say? Perahps Macy's can raise themselves to the level of Filene's Basement? Macy's - Shop for Schlock!

Date: Sat, October 27, 2007  6:50 pm CT
Posted by: Gail

Attention Out of Towners: I checked my local paper here in Southern California. Like the Trib and the Sun-Times, the paper here is dependent on ad revenue from Macy's for its survival. Not surprisingly, it did carry the Hilfiger story, but it put it when it arguably belongs--on p. C3. It got four sentences. That's more than I would have given it. If you live in a city other than Chicago, could you check your local paper and let me know whether the Macy's-Hilfiger story made it into print? If it did, on what page did it run?

Date: Sat, October 27, 2007  6:35 pm CT
Posted by: A. Perkins

Has the Tribune merged with macy's?

They certainly have a love fest going on between them!


Date: Sat, October 27, 2007  1:18pm CT
Posted by: PaulF

Denise you are partially right and partially wrong. I have been to many rural areas of Illinois and Wisconsin and Ohio and Indiana, every state from here to Texas, and even rural areas of Florida and Hawaii, and Colorado. You need to check some of these places out -- some of these towns are so isolated and so small, that they have one primary place to shop and that's where the folks go. That store is usually called Wal-Mart. The other stores in those towns have often been forced out or were lost long ago due to declining economies or residents moving away to bigger cities. Macy's, in Wal-Mart land, or the rural locales that were servced by Famous-Barr, etc. have a lot of control of the department stores in those places. The residents didn't/don't have Marshall Field's, Barney's, Niemans, Lord & Taylor, Saks, etc, to choose from or compare Macy's to. In fact, Macy's in these areas may actually have been a great improvement So what constitutes high fashion is most definitely a different can of worms, and to say otherwise is to just ignore reality. That's just the way it is, and Macy's is going capitalize on Tommy Hilfiger in those places. It's a reasonable bet that in places like this, when a "fancy" like Macy's store sets the stage for what constitutes desireable "fashion", the consumers will assume it's so, and try it. So if you tell people that Hilfiger is great, that it didn't go out of fashion decades ago, and the message is bellowing from the only "fancy" or "high end" store within a million miles, competing with Wal-Mart, well human nature is that people will buy that message, no? After all it's a "New York" store and New York knows fashion right? So Hilfiger's gotta be good, right? And ultimately, when you have almost no choice in shopping, you kinda have to take what is given to you, unless you like buying clothes online or treking into Chicago or somewhere. Macy's is really going to have to cut the price on this stuff, however, in order to push sales in areas where Wal-Mart has already est ablished the relative cost of items.

This is all about marketing and whatnot. This is also why Macy's is doing a lot better in its "Midwest" division (Famous-Barr) as opposed to Macy's North division serviced by Marshall Field's where people have always had a broader choice in shopping, and high fashion has always been more of an issue to consumers.


Date: Sat, October 27, 2007  12:01 pm CT
Posted by: John D.

I'm sure the executives of Lord & Taylor, Nordstrom, Neiman-Marcus, Saks, Von Maur, Crate & Barrel, C.D. Peacock, Target...and even JCPenney, Kohl's and Loehman's...and even Sears and Kmart...maybe even Wal*Mart exchange sarcastic rolling eyes and chuckles over macy*marts continued attempts at failed promotions at forcing guests back into the former Field's and other May stores.

What's more, I know each of them must be thinking:

We at Neiman's (or Saks, Carson's, Von Maur, L&T) are continuing bringing new fashion names into our stores, but why is it that we never get front page "Free" advertisements in the form of press release stories..or on ANY page of the papers? The executives and associates of Nordstrom of Seattle, Von Maur of Iowa, Lord & Taylor of New York must obviously be wondering---"What Gives?!" In Chicago and in other cities, macy's of NYC and Cincinnati are continually having reporters "bending over backwards" to write stories about new merchandise lines being introduced in their stores.

It seems that journalistic concepts, rules and principles have been "thrown out the window" in the interest of helping keep macy's afloat. In addition, I'm sure that Northwestern University in Evanston, Illinois has its deans and professors in the journalism and business schools wondering what the heck is going on?!


Date: Sat, October 27, 2007  11:33 am CT
Posted by: James in Minneapolis

Hi All---

Re: the Hilfiger deal

I am wondering if macy's BOUGHT Hilfiger, the way that Target bought Mossimo. The reason I say that is a while ago, maybe 8 months or so, Wal-Mart was trying to buy Hilfiger when it was really trying to boost its fashion image. Perhaps Hilfiger was open to the sale & felt macy's was the right partner.

Regards.


Date: Sat, October 27, 2007  11:22 am CT
Posted by: mg

A big thank you to the Tribune for giving front page coverage to late-breaking, hard news stories. Macy's now has Tommy Hilfiger? The people need to know that first thing with their coffee. Guess we know who pays their salaries.

After all this time of boycotting Macy's, this news may finally cause me break down and slink in there to snatch up an oversized sweatshirt--circa late eighties--emplazened with a gigantic Hilfiger on it. (Isn't that about all they make?) Truth is, after reading that article, any Tommy Hilfiger stuff I already own is going in the garbage. (I wouldn't want to appear as though I bought anything at Macy's.) Uggh!!!! The whole thing is pathetic from every angle. I want my Marshall Field's.


Date: Sat, October 27, 2007  9:46 am CT
Posted by: Alan

If you read the Tribune article closely, you'll see that the link-up is actually a defensive move for both Macy's and Tommy Hilfiger. Two tired brands with declining value are coming together in hopes that they can drum up interest in each other. Had they announced this deal 10 years ago, it would have been a major coup, but I don't think it will amount to all that much today. How much business does Tommy Hilfiger do at other stores, and will the end result simply be that those customers switch to other designers?

Date: Sat, October 27, 2007  9:39 am CT
Posted by: DJA

Not sure it this is where I should ask this. But I am at a loss here. YEARS ago I aquired from a great great Aunt a Marshall Field Company Forest Green Lace Crochet Tat Shopping Bag. Does anyone know the history or year of such an item?

Date: Sat, October 27, 2007  8:24 am CT
Posted by: Jim McKay

Well, as I said, I think the whole Tommy Hilfiger deal with Macy's is a big yawner. However, the Tribune thought it was front page news. Seems to me that this is pretty close to product placement. Of course, we need to write.

http://www.chicagotribune.com/business/chi-sat_macys_1027oct27,0,4339244.story?coll=chi_tab01_layout

While there is as usual a place to leave comments after the article, IT IS VERY IMPORTANT to send a letter to Voice of the People since they don't seem to take letters from the other posting area and publish them.

The Sun-Times also has an item on this but it is in the Business pages (page 26). It's relatively less ridiculous compared to the Trib's front page placement of the story, but then look again: when was the last time you saw color fashion photos on a Saturday business page? They read like a couple of Tommy ads. I did bristle at the point where Sandra Guy blames part of Macy's problems on lack of couponss. You can read the Sun-Times article at

http://www.suntimes.com/business/623091,CST-FIN-macys27.article

Please write to both these newspapers. Here's the usual rundown on sending a letter.

* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to.

* If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated copy of your response,if you get a copy at all. It is very important that you keep a copy for your records.

* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com

* The Letters to the Sun-Times should be sent to: letters@suntimes.com

* Please remember to include a daytime phone number for verification purposes.

* Be certain to indicate in your letter that it is "for publication."

* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclusivity.

* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the larger cause.

* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.


Date: Sat, October 27, 2007  8:14 am CT
Posted by: denise rule

to Paul F: you know we share the same goal and beliefs in many areas. i just wanted to say, maybe think about posting remarks like the one about T.Hilfiger might draw people in 'rural areas and whatnot'....it sounds insensitive, which i am sure is NOT what you intended. i have found that too often people (in general) who have grown up in a large city, think they are sophisticated (i am NOT directing this part at you Paul) and in reality, have never even been outside that town! (city) i (having been born & raised in Chicago) have seen this over & over in people in the city....isolated, not realizing that actually there is a whole huge country out there that may or may not live anything like them. BUT, they assume they are somehow more 'sophisticated'. my point is, "rural" does not mean less...anything, except perhaps more open space and maybe a more relaxed lifestyle. i hope this is posted, and not misunderstood.

Date: Sat, October 27, 2007  7:33 am CT
Posted by: A. Perkins

Exclusive deal at macy's for Hilfiger?

Hmmm,

Martha Stewart has an "exclusive" deal with macy's YET her merchandise is still sold at KMART! (I heard KMART isn't dropping her after all.) Her craft lines are also sold at Michael's.

Maybe macy's definition of "exclusive" is different than mine. Remember they are the company that promised us "affordable luxury" and look what they brought us!

Someone needs to send them a dictionary.


Date: Sat, October 27, 2007  5:42 am CT
Posted by: gimmefields

In the Tribune this week, there was a picture of Macy's employees getting the window displays ready (of course this was an obvious PR plug for Macy's by the Tribune). Did anyone notice on the back of one of this displays it was marked 'MF07' along with the window #? I couldn't help but think this must be a reference to Marshall Field's.

As for Macy's 'new and exciting' campaign...I am an avid Target shopper and a couple of months ago I received a direct mail catalog with a coupon at the back. On the front of the coupon, it said 'Take me to Target.' Since Macy's is trying to emulate the discount stores, maybe this is where they came up with this fine new slogan. I can think of a lot of places I'd like to be taken and Macy's isn't one of them!


Date: Sat, October 27, 2007  3:04 am CT
Posted by: John

I was quite shocked to see this group so vigorous and active! I think it's great.

I've usually been an advocate for evolution and change, but as a former Field's employee, someone from the "inside", it's quite troublesome to see what my former employer has turned into.

Field's got me through a couple years in college; helped pay for the books and such.

I used to work at the Orland Park store from 2003 to 2005, and it was really nice to work there. I was in Men's sportswear, and I always had at least 5 other associates with me in the department, for 6 total. That would go up to 10 sometimes during the holidays.

I was back home last month, and figured...I will wander into Macy's...and it felt so surreal, all the red, all the strange merchandise, the total lack of service personnel.

Marshall Field's was violated and left on the side of the road.

It's not fair to Chicago.

A few times a year I make it into the city, and I am filled with a little bit of glee whenever I see those metal Marshall Field and Co. plaques on the Macy's building.

If you look closely...Field's is still there, peeking out from under the black and red.

I agree with you all, Field's or nothing at all.


Date: Sat, October 27, 2007  1:19 am CT
Posted by: Kurt

What a joke, macy's becoming the exclusive retailer for Tommy Hilfinger! Hilfiger must have been desparate. Correct me if I'm wrong, but there is no one else anyway with much if any Tommy Hilfiger collections left. I know Carson's has cut back and doesn't have it in some of their stores, Dillards has done the same, I was just in a new Dillards and saw lots of new lines, Polo, Levis, but NO Tommy. There are no May stores, and JC Penney does not carry the line, same with the higher end stores. What other retailers are left that would carry the line. Basically this is a non-event. This deal does nothing for them but some free press for a day or so.

Date: Sat, October 27, 2007  1:01 am CT
Posted by: James in Minneapolis

Hi All---

I just read some junk from this Sluzewski fellow from macys that was ridiculous. It was in TradingMarkets.com and was about macys holiday magic. Here is my response i sent directly to him.

Mr Sluzewski----

I read with some giggles the article in Tradingmarkets.com re: macyC-s magic during the holiday season. Now, after 21 years in sales and marketing management positions, I believe I do have some reasonable level of understanding of your role in releasing the best side of macyC-s to the press. However, I simply cannot let those statements go unchallenged as they are just too far from the truth, as large numbers of people in the Midwest will attest.

It really does not matter if you are looking at Chicago, Milwaukee or Minneapolis, your sales numbers stink because of how poorly your stores are perceived compared to Marshall FieldC-s. Repeatedly we Midwesterners tell you what we want and it is not macyC-s. We are not interested in being re-educated as Karen Hoguet repeats ad nauseum when explaining your poor performance. Your house brands are of notoriously poor quality when compared to those of Marshall FieldC-s-------your company has been told that repeatedly by letters, calls, complaints, and blog entries and yet macyC-s persists in filling the stores with over-priced junk called Alfani, Style & Co, INC, Club Room, Charter Club, Donald Trump, Martha Stewart, Green Dog, Material London, etc. If you check the Midwest sales numbers on these brands, you will see they do not sell well. There is exceptionally poor customer service-----many of the people on the sales floor have no knowledge of the products; do not speak to customers; seem to have trouble conducting transactions in English. The disappearance of the unique brands that made Marshall FieldC-s special removes the reasons to come into your stores. You donC-t have anything there we want. In the case of menC-s, many of us have grown tired of the same old stuff from Hilfiger, Polo, & Nautica, since thatC-s the stuff everybody else wears-----so the unique items offered by FieldC-s made shopping there special. You donC-t have those brands since you dropped them-----or they dropped you.

At least here in Minneapolis, where polls conducted by reputable agents such as St Thomas University Center for Retailing Excellence show how little people plan to shop at macyC-s, you have become a laughingstock. The once truly revered DaytonC-s, and then FieldC-s, is now the butt of jokes. People make fun of your ads with the convicted felon, washed up blowhard, and tired dumb blonde actress. As soon as it was announced, since Minneapolis is such a huge agency town, the talk of the industry was how it was going to flop and of course, it has, as your continued decline in comp store sales attests.

We actually are trying to be very clear about what we want-----listen up and give it to us. We control the spending here----not you. I personally am quite puzzled by how macyC-s continues to pour hundred of millions of dollars into trying to convince Midwesterners to come into your stores------we have been exceptionally clear, have we not? We are not going to shop at macyC-s.

Nearly sixty thousand of us told you upfront to not downgrade our FieldC-s to macyC-s and yet Mr Lundgren somehow thought he knew better what we wanted. Regarding the macyC-s magic, I would call your magic more akin to voodoo or Santeria`. It has produced nothing good so far for any of us.

James in Minneapolis


Date: Sat, October 27, 2007  12:03 am CT
Posted by: MJnSF

I'm with you on this Jim, this Tommy Hilfiger deal is only the "SPORTWEAR" line, not his better dress line, like "HILFIGER", and "H". This is the stuff you can get at Lighthouse Outlet Mall in Michigan City and others. The better lines, will only be available in Hilfiger Shops, there's a nice one in Oakbrook.

Date: Sat, October 27, 2007  12:02 am CT
Posted by: Erick

Tommy Hilfilger is not in vogue anymore. The bold style was too trendy and part of fad from the mid-nineties. The name brand has lost its appeal and prestige. In other words, like Martha Stewart, this is another deal that will have absolutely no impact on Macy's business or campaign to win over Chicagoans.

Funny how Hilfiger focuses on the "American Spirit" with its logo and patriotic advertisments. But how can anyone have such an "American Spirit" by destroying America's history with a red star from the Iron Curtain?

Viva La Boycott!


Date: Fri, October 26, 2007  11:54 pm CT
Posted by: Casserine Willis

Drew,

Believe it or not.... Macy's carries Jordache jeans. Woodfield has them! I was in for a shocker... $85 a pair!

Didn't those cost like $10 a pair 20 years ago.

What's next.... bringing back Cross Colors? Sasoon? Lovely Girl?


Date: Fri, October 26, 2007  11:50 pm CT
Posted by: Paul F.

Tommy Hilfiger? Ewwwwwwwwwwwwwwwww! I couldn't have thought of a better brand for Macy's to embrace! It's common and lost its brand cachet over 10 years ago. Perfectly epitomizes Macy's! Why didn't Lundgren choose Sasoon or Halston or something.

This stuff may fetch Macy's some cash in its rural area stores, or whatnot, but it's likely incorrect to think it will go over well at the State Street store. If they think this will draw the college kids in the area, I don't think most area college students would be caught openly wearing that brand. It was already out of fashion when I was in college and that was several years ago.

I'm sure the people at Nordstrom's and Carson's were laughing for joy at the news!


Date: Fri, October 26, 2007  11:47 pm CT
Posted by: Casserine Willis

Unless Tommy Hilfiger revolutionizes his line, I expect the exclusive deal to have a negative impact on Macy's and a possible disastrous impact on Tommy Hilfiger.

When Tommy Hilfiger was burning hot in the mid to late 90s, every department store (Carson's, Field's, Saks, Nordstom, Neiman Marcus, Lord & Taylor, etc.) had a Tommy Jeans shop and a Tommy Hilfiger sportswear shop with the nice Tommy fixtures, Tommy hangers and even dedicated Tommy fitting rooms. It was a relatively 'in' brand, it was hot with people of all backgrounds.

The inevitable happened.... people lost interest and it became passe so quickly. By 2003, shops were getting smaller and began disappearing from some stores, eventually places like Nordstrom and Neiman Marcus no longer carried the line. Brands like KC Reaction, Lucky Jeans, Calvin Klein, and RL Polo took that market share from Tommy Hilfiger. The line tried to get reinvigorated a few years ago with the upscale H by Hilfiger line, with huge full page ads of David Bowie and Iman.

Now, if Macy's were to do a "private label" on a brand such as Ralph Lauren, Perry Ellis or Lacoste, omigod... Macy's could be on an upswing. Tommy Hilfiger went through a period of strong sales, but due to rapid changes in market tastes, fizzled!

Tommy's clothing, accessories and home merchandise has to be unique, classy and a trendsetter in order to stay afloat. Now, to launch a new "private label" on Tommy Hilfiger for Macy's, bad move, Macy's is a sinking ship.


Date: Fri, October 26, 2007  6:21 pm CT
Posted by: L Grand

Take ME to Marshall Field's on State Street! I believe, I believe!

Date: Fri, October 26, 2007  5:12 pm CT
Posted by: Ali T.

Thank you so much for this website! I've lived in Chicago my whole life (and still do), and EVERYONE (no, seriously, I mean it...) is angry about the name change. For years Chicago has been competing against New York City. For instance: Chicago used to have the 1st and only American Girl Doll store in the world, but then NYC just HAD to have one also! And now this...let's see:

Macy's = Completely NYC. Chicagoans have loathed the name BEFORE the name change.

Marshall Field's = Completely Chicago. The first department store, a landmark in Chicago. It used to be pretty much the only thing that NYC DIDN'T have...

But now they've changed the name! Chicagoans are loathing the name "Macy's" more than ever! Yesterday, I passed the Macy's on N. State Street, and it was as deserted as Death Valley. No lie. Everyone who passed it looked at it with contempt, and people waiting for the crosswalk light to turn green had every other store bag in their hands BUT a Macy's one.

Also, a month or two ago, some guys outside the parking lot of my local Walgreen's were handing out Macy's fliers. A lot of people (Especially my Mom!) ranted off about the name change. There was so much complaining that the parking lot was so congested that the Walgreen's manager had to ask the Macy's guys to leave, since a riot was going to start pretty soon. They left so quickly that they left have of their fliers behind in their haste, which everyone that proceded to throw out.

So, do we Chicagoans hate Macy's or what? You BET we do! Trust me, there's a reason why there are more of them in New York state than in Illinois.

So take THAT, Macy's, with your NYC ways! Stop trying to change Chicago, because we want you OUT!


Date: Fri, October 26, 2007  5:10 pm CT
Posted by: Jim McKay

I'm not sure what the fuss is all about with Tommy Hilfiger and Macy's. Personally, TH products go way overboard with the red, white and blue logo. I seem to remember a lady friend wearing a knit sweater that pretty much was a giant Tommy Hilfiger logo. It seems a little egotistical for my taste. I'm sad to say this spirit kinda fits in with that of the brands push associated with Macy's. Personally, I wouldn't even comment on TH except some others seem to think it merits some attention. It's not like exclusively having Hilfiger is going to make most people want to have Macy's instead of Field's.

It does raise a few other random notes for me. Some people really loathe Martha Stewart. Her Kmart brand, "Martha Stewart Everyday", pretty much sums up what is good about her lines and also why it should never be a mainstay at a store like Field's. It's good, everyday stuff for the house and it's nice to have it for those purposes. But it isn't something that even comes close to matching what I would expect from Field's. Do keep in mind that There were a handful of Martha Stewart items offered at Field's beginning a few years ago. Furniture comes to mind. To me, the Martha Stewart items I've seen at Macy's are not a match overall for what was at Field's. I also don't perceive them as being a good value for prices chargedi at Macy's.

There's also some find it gleeful when a Macy's closes or a store gets torn down or fails. I think it is a tradgedy or at least a sign of change. I don't relish it. I really take no pleasure in seeing people like Terry Lundgren make bad business decisions like getting rid of Field's or offering Frango shower gel. It's quote sad. I don't wish these people bad luck or misfortune but I do wish they would open their ears and minds to what Field's customers want--Marshall Field's. Lundgren, et al come across to me not unlike the Grinch who stole Chicago and Field's. The fact we still come out and express our loyaty to Chicago and Field's even though "Field's" has been stolen is not unlike the Who's coming out on Christmas day regardless that the tree is gone. I'd rather place my energy praying that Lundgren has a change of heart. We would like our Marshall Field's back.

For me, a superb example of the spirit of Marshall Field's is how Field's placed an ad welcoming Bloomingdale's to town when it arrived about 15 years ago. Field's didn't place an ad gloating how they were better, although I sure think they are and many would agree. At the same time, welcoming the new neighbor to town is one thing, but having the neighbors move in and take over OUR house is another thing! That's pretty much what Macy's did and is why Chicago is so angry. It goes without that is unacceptable and we should take action. However, I think even in that situation, we can carry on in the same spirit that Field's did. In short, the most convincing, productive and persuasive forum posts and person-to-person interactions are those that emphasize the overwhelming case for the return of Field's rather than focussing primarily on Macy's.

I don't get off on the stock price of Macy's falling or changing--I just get thrilled at the possibility of there being some change that will back Field's. Hey, let Macy's shareholders get top dollar. In fact, if Field's came back they WOULD get more value!

As for those who lump their crictisms of Macy's in with criticisms of NYC, I disagree. I am a native Chicagoan and Chicago resident; however, one whole side of my family hails from Brooklyn. Chicago is my favorite city but New York is my second favorite city. Even those who live in NYC and understand what Field's is all about do not approve of what Macy's has done to Field's. In fact, some of these people are some of our biggest supporters.

But coming back to Tommy Hilfiger, for most Field's fans, the deal is a big yawner. Field's merch was hip but never in your face. I don't even think it deserves much attention.


Date: Fri, October 26, 2007  5:03 pm CT
Posted by: Drew

In an earlier post, I comment on macy*mart announcing their "exclusive" contract with totally passe Tommy Hilfiger fashions. On further reflection, I must admit that this is indeed a masterpiece of Terry Lunkhead's latest marketing strategy--MACY*MART GOES RETRO

What genius! In addition to Tommy Hilfiger, macy*mart can offer such "exciting" and "exclusive" fashions as Jordache jeans, Members Only jackets, leisure suits (in assorted pastel shades), wide lapel jackets, and anything in PURE POLYESTER--the list is endless!


Date: Fri, October 26, 2007  3:53 pm CT
Posted by: Mrs. W

Hi All,

I am so glad that I'll be able to go to Messy's know to buy all of my Tommy Hilfiger at 80% off versus going to any and every outlet mall in this country and buy the same merchandise!! Wow, got to hand it to all those corporate suits in NYC that they sure know what Americans want in affordable luxury?? What a bunch of idiots....

Give me back my Marshall Field's; until then, Carson's, Nordstrom's, Lord and Taylor and Von Maur's are getting my shopping dollars. Walked through State Street Tuesday, empty except for what looked like a bunch of consultants trying to figure out why Chicagoans hate Macy's? Humm.. is it perhaps you changed everything about the experience; the name, shopping bags, dumped down merchandise, reduction of service and maintenance...the list goes on and on....everyone in Chicago knows this business model is continuing its downward spiral here. Why not just call it "Ghost Town on State Street" to more properly reflect the stores current atmosphere. Maybe Martha can invent a Halloween ornament in time for the occasion!

Wednesday had to take some clients out to lunch downtown who were in from Atlanta and Dallas. Most times in years past we would have wanted to stop at Marshall Field's. Not this year, they all laughed as we walked by the blackened windows on State and hit the Loehmann's, what a mob scene! Someone's shopping downtown, it's just not at 111 N. State!!

Mrs. W


Date: Fri, October 26, 2007  3:42 pm CT
Posted by: LiMack

Well we knew the "only at Macy's" brands, Alfani, Donald Trump etc. were failing miserably. Here's proof. Just read the wonderful news that Macy's will be the exclusive department store for Tommy Hilfiger merchandise. Tommy will still operate their own free standing stores and website of course, and I assume will continue to hawk their merchandise thru closeout specialists like TJ Maxx, Marshalls, EBay, flea markets, streetcorner merchants and others.

Macy's Terry Lundgren assures us this is a big deal and says that offering the brand on a more exclusive basis will set Macy's apart from other department stores--------Oh wait------Macy's killed them all----there ARE almost no other department stores left.

http://money.cnn.com/2007/10/26/news/companies/bc.apfn.macy.s.tommyhilf.ap/

Date: Fri, October 26, 2007  2:30 pm CT
Posted by: Not a Macy's fan

The protest is working! Also, let me share you a story.

I went to a Macy's store last Christmas to look for a picture frame, and I found one that said it was $4.99. I went to the cashier and asked her, "Is this really $4.99" and she not looking at the picture frame in my hand said, "No, that's for the Christmas decorations." and went back to reading her stupid VOGUE magazine. Then I asked her again, she said NO!

I was furious, and I never shopped there again.

Regards,

Macy's fan............NOT!


Date: Fri, October 26, 2007  1:53 pm CT
Posted by: Steven

Macy's Inc. will be the exclusive U.S. department store retailer for Tommy Hilfiger U.S.A men's and women's sportswear starting next fall, the companies said Friday.

Don't worry Field's fans, this very likely won't have any impact in Chicago. Remember, a few years ago Carson Pirie Scott put a lot of effort into creating a Tommy Hilfiger boutique fronting State Street with its own entrance and display windows. New hardwood floors, lighting and dressing rooms. It was actually very nicely done and I think if Carson's had put that much effort into the entire store, it would have been more successful and still be open on State Street. Anyway, the Tommy store within a store flopped and ended up being converted into the Hosiery department until Carson's closed.

If Tommy couldn't draw people to Carson's it certainly won't draw people to Macy's.


Date: Fri, October 26, 2007  12:47 pm CT
Posted by: Doris Ray

THE TALE OF TWO RETAILERS

Once upon a time a mega developer swept across the land like a plague of locust without rhyme or reason and absolutely no focus. They arrived in our far city and were GREEN with envy. They decided to oust the competition and in so doing a lower standard became standard operating procedure but little did they know the locals were taking note. The citizens saw C+redC- and began to sing the C+BluesC-. Sales were down and the new owners were made to look like clowns. It is they who will pay the price for all that crummy merchandise. This strategy has turned into a tragedy leaving behind more sales associates to walk the floors than shoppers who dare darken their doors.

Yes, C+The Thrill is GoneC-, and Chicago is C+Waiting to ExhaleC- for the day they can once again C+Shoop, ShoopC- in the Loop. As for now, shopping on State is C+Down to the BoneC-, since its Marshall FieldC-s is gone. We beg of you T.L. and crew, please come to your senses, while thereC-s still time to mend these broken fences.

Moral of the story (modified Blues saying): MacyC-s, you donC-t have to leave ChicagoC3but you canC-t stay in Marshall FieldC-s!!!!!

Doris


Date: Fri, October 26, 2007  12:02 pm CT
Posted by: Drew

Another "exciting" macy*mart exclusive has been announced. Just imagine the crowds packing the store to snap up all the wonderful Tommy Hilfiger merchandise:

http://biz.yahoo.com/ap/071026/macy_s_tommy_hilfiger.html?.v=3

Tommy WAS a "hot" brand--like about 10 years ago. Then the brand expanded too quickly, was mass-marketed, and became a popular knock-off item. The Tommy lines in major department stores were downsized because shoppers lost interest in a brand name that could be found at outlet malls and closeout stores. Indeed, Tommy knock-offs could be found at flea markets and street corner vendors.

On second thought, considering the other wonderful "designer" merchandise at macy*mart, Tommy should fit right in.


Date: Fri, October 26, 2007  9:41 pm CT
Posted by: Richard

I also saw the article posted below in the Denver paper regarding the takeover of Foley's in their market and the lack of loyalty there. To clarify, May company had converted the Denver D&F stores to Foley's several years ago so there was not the loyalty to the brand as there is in other markets.

I also disregard the writer's comment that they were the cheapest department store in town. May did take Foley's downmarket from what they were under prior ownership but they were not like the Kmart they are now under Macys. Foley's had a deep loyalty in Texas where they were an icon for over 100 years. There is deep resentment towards Macy's in Houston (where they were headquartered)and I feel we will begin to see store closures soon. Foley's had their art deco letters on the downtown flagship since 1947 but Macy's has removed those and replaced them with small pathetic macy's signage that you can barely see. It is as if they want the stores to fail. The entire city block that Foley's covers in Downtown Houston as well as the garage and former restaurant across the street is worth a mint at this point.

Take a look at the old Foley's commercial from the 80's: http://www.youtube.com/watch?v=LvUKr9cL08E


Date: Fri, October 26, 2007  8:31 pm CT
Posted by: A. Perkins

From: http://www.tradingmarkets.com/.site/news/Stock%20News/729962/

Empty Macy's in Tucson Mall to be bulldozed

Published: 10.23.2007

TERESA TRUELSEN

Tucson Citizen

The now-empty former Macy's store Tucson Mall will be demolished to make way for new retail and restaurants, mall owner General Growth Properties announced Monday.

The 135,000-square-foot space has been vacant since last year.

Demolition is scheduled to begin Oct. 29.

ONE DOWN, 740 TO GO!


Date: Fri, October 26, 2007  1:30 am CT
Posted by: Michael Trenteseau

You won't believe what I just bought. The 2007 Christopher Radko "State Street Clock" ornament.

And no, I didn't spend a dime at M***'s. Not in Chicago, not here in Atlanta, not anywhere.

Somehow, Saks Fifth Avenue got a bunch of these ornaments in. I was able to buy one from my favorite salesperson, who opened my Saks charge account in 1988 and has provided excellent customer service and excellent products to me for nearly twenty years.

If you want to continue your set and honor Field's without giving money to Terry Lundgren, give Saks in Atlanta a call and order one. And if they have them in stock, try their Florentine Lace cookies, too! I give several boxes as gifts every year and they're always well received.


Date: Thurs, October 25, 2007  11:17 pm CT
Posted by: Joe D

I found the "Take Me To State Street" ads on Macy's North website. They are so bad!!! The "Chicken Pot Pie" at the Walnut Room is terrible. The photo was not even taken in the Walnut Room! Personally, I find the Walnut room special because of the amazing view out the window, the white table cloth, the room, and the Walnut cookie. (Someone said they don't give you the Walnut cookie anymore, is this true?)

The bold faced "Take Me To State Street" looks a bit desperate. If anything, it just reminds me that I need to go visit the new Loheman's.

What's with this new marketing gimick anyways? Head all the way to State Street for Lacoste? Are you kidding me? It would make more sense to save on the sales on sales tax and buy it from Lord & Taylor in the burbs. This way, the idiots running Cook County won't get my sales tax $$$. Macy's won't get my $$$, and soon I won't have a city bus to take me to State Street, so why should I beg someone to drive me to State Street and pay for parking, when I can go have free parking in the burbs??

Oh well, our elected officials want to raise taxes, the CTA is falling apart, and there is no help in sight. If only we could say, "Thank God We Still Have Marshall Field's!"

It's going to be a sad holiday season.


Date: Thurs, October 25, 2007  10:40 pm CT
Posted by: James in Minneapolis

Hi All---

I was Downtown today for a few hours for business and was needing to walk around several buildings on Nicollet Mall. It was a beautiful Fall Day in Minneapolis so I was really enjoying the walking and being away from the office. You may recall from a couple of my previous posts that Brooks Brothers has moved back Downtown aand Len Druskin, a local retailer fo both Men's and Women's apparel has opened a Men's store Downtown this Fall. Both stores decided to come Downtown due to the void in Menswear shopping because of the downgrading of Marshall Field's to macy's and the available large Downtown market. There are over 150,000 Downtown workers now in Minneapolis. That may not sound like a lot compared to Chicago but we are really a substantially smaller city in total size so having that many people in our core working is quite remarkable, according to census and demographic reports I've read. Apparently our Downtown is considered a real success story and it's still growing.

When I was there today, I was really happy to see that both Brooks Brothers in City Center and Len Druskin's Men's Store in Gaviidae Commons have both opened finally. I did not get a chance to enter Len Druskin but as I walked by it looked very nice. I did pop into Brooks Brothers and I just wanted to tell them "Welcome Back Downtown" and that I was glad they were now open.The one fellow I spoke to was a young guy, maybe early 20s, very polished, friendly but not phony; exactly the guy I would want to deal with. He was really pleased that anyone would even bother just to come in and welcome the store to the neighborhood.

I explained in just a few words that I used to buy almost everything at Dayton's/Field's, but now----it's just gone down hill too much for me. An elderly gentleman----and I do mean gentleman, well-dressed and natty as could be, was shopping and eavesdropping as he was right next to us---nodded in agreement. The young clerk asked if I would mind giving him my contact information and I laughed and stated, "I demand that you take my information." I could tell he really got off on that. I really miss Jeff, my shopping guy at Men's Suits at Dayton's/Field's----he was hilarious and we would carry on and be howling with laughter while shopping, but he also got me into some really great stuff and would tip me off on some buys.He left a couple of years ago. But this guy at Brooks seems like he could be a cool guy, too-----there was some spark there beneath that conservative Brooks exterior. I think it will be a relationship to cultivate and the store was beautiful-----a grand place to shop. The location is very convenient as well-------1 skyway thru macy*mart at the intersection of another skyway and several walkways in City Center.

Regards.


Date: Thurs, October 25, 2007  10:00 pm CT
Posted by: A, Perkins

Again, referring to the "Trading Markets" article in my last post.

"In C,Evening,C. the designers have just one night to get the store decorated for the important and magical holiday season. Often poking fun at their very public personas, the spots include designers Sean (Diddy) Combs, Jessica Simpson, Martha Stewart, Usher, Donald Trump,.."

I'LL START SHOPPING AT MACY'S IF IN THEIR AD DONALD TRUMP SAYS TO MARTHA STEWART, "HEY MARTHA, WHAT'S EASIER TO DECORATE, A CHRISTMAS TREE OR A JAIL CELL?"

MACY'S: FAUX DESIGNERS, FAUX MERCHANDISE, FAUX CELEBRITIES!


Date: Thurs, October 25, 2007  9:49 pm CT
Posted by: A. Perkins

From: http://www.tradingmarkets.com/.site/news/Stock%20News/743250/http://www.tradingmarkets.com/.site/news/Stock%20News/743250/

WHAT A BUNCH OF BULL!

C,Macy's has a legacy among customers as a brand that's magical C1 especially in the holiday season,C. said Peter Sachse, president of MacyC-s Corporate Marketing. C,From our part in signature holiday events like MacyC-s Thanksgiving Day Parade or the Fourth of July Fireworks to the day-to-day way we touch the lives of our customers and communities, we think the 'The Magic of Macy's' is an authentic statement about our brand.C.

I WANT WHAT THIS GUY IS SMOKING!

C,Department stores have historically been at the center of the holiday shopping experience,C. said Sachse. C,At MacyC-s, this is just as true today. Across the country, our stores are beautifully decorated, and our merchandise represents the best of the seasonC-s gift trends. We try to create magical moments every day. It is truly part of our DNA.C.

MAGIC? HOW ABOUT *BLACK MAGIC?*


Date: Thurs, October 25, 2007  9:22 pm CT
Posted by: Michael A

It seems to me that Macy's will never be sucessfull in Chicago, and rightfully so.

It's too bad they didn't leave Field's alone and open some new Macy's stores for people who were too embarassed going to Goodwill. (Oops, that is an insult to Goodwill)

It seems inevitable that they will either revert bach to Fields or just leave Chicago. If they think they can just slap the Marshall Field's name on the Macy's crap, I would rather see them close than smear the Field's name.

One way or another, we are going to stick it to Macy's, Lunkhead and all the others who think they can ram east coast or west coast thinking on us!


Date: Thurs, October 25, 2007  9:14 pm CT
Posted by: jimmy gimbels

At first, Macy's was telling us that we would be "dancing in the streets" because of their "new and exciting" merchandise.

That didn't work.

Then they shifted to the "Magic of Macy's" ads that touted such luminaries as ex-con Martha Stewart, has been Jessica Simpson and the obnoxious Donald Trump.

That campaign didn't pull in the customers either.

Now we have the "Take me to State Street" promotion. Do any of us really think this will work? Only Macy's could take Chicago's third largest tourist destination and turn it into a ghost town.

The poor service, dimished merchandise selection and poorly made house brands that have become Macy's trademark cannot be fixed by an ad campaign. Customers want the style, selection and service that was Marshall Field's.- something that Macy's cannot or will not deliver.

TAKE ME TO MARSHALL FIELD'S!


Date: Thurs, October 25, 2007  8:19 pm CT
Posted by: Steven

Once again, where do I start?

First, Chicago does not need to be reminded to go to State Street. During the last 30 years, I have NEVER seen State Street (and the Loop in general) look so busy. Mind you, I work evenings and don't leave work until after midnight, so I see State Street AFTER office hours. Loehmann's, Nordstrom Rack, Filene's Basement, Border's, Blick Art Supply, Urban Outfitters... all of these stores are crowded with shoppers... and it's not even the Christmas season yet. The theaters are doing great business, especially Wicked. Empty tables at restaurants like Atwood Cafe in the Hotel Burnham are often hard to find.

But there is one exception. Macy's is dead. The difference between what's happening outside 111 N. State and what's happening inside is indescribable to people who haven't witnessed it. The store feels like it is close to its final throes of death. It's getting more empty with each passing month, like Carson Pirie Scott as it started its going out of business sale. Empty floor space. Sparsely filled shelves. Deferred maintenance.

Second, I looked at the ads for Take Me to State Street on Macy's web site. It's true, for once Macy's is stressing brands other than its own, like DKNY, Tag Heuer, Lacoste and BCBG Max Azria. No mention of Alphani, Charter Club or I.N.C. and no mention of Only @ Macy's and (mercifully) no mention of Donald Trump or Martha Stewart.

I would agree with others that Macy's obviously has reached a tipping point, desperate enough that it seems to have consulted someone outside the organization who said to de-emphasize the name Macy's and to stress some brands familiar to Chicagoans. Will it work? Hardly. By now we've all discovered that those brands are available at more reputable retailers like Nordstrom and C.D. Peacock. Retailers where you don't need to ask for assistance and where you can return merchandise without being made to feel like a shoplifter.

I do feel that this is the tipping point. What else can Macy's do after this ad campaign fails to generate any new shoppers? Macy's has somehow gotten to Oprah, but really, Macy's sucks so bad even Oprah can't convince people to shop there. There isn't a person, or a brand, or an event, or anything, anything at all, that will convince Chicagoans to shop at Macy's. No matter how you look at it, Macy's simply cannot compete in Chicago. Not on the basis of quality, not on the basis of price, not on the basis of service, not even with what has been described as the most beautiful retail building in the world. People may still go to look at the Great Tree, the window displays and the Tiffany dome and some may even eat in the Walnut Room, but most won't spend money on merchandise.

This is the surest sign yet that the boycott is working. Desperate enough to play down the name Macy's means management is getting very close to being desperate enough to dump the name Macy's.


Date: Thurs, October 25, 2007  7:22 pm CT
Posted by: Field Fan

It is Clinique Bonus Time at Von Maur.

If you haven't checked out the store at The Glen this is an opportunity to go see it and get the bonus gift.

http://www.vonmaur.com/Default.aspx

Date: Thurs, October 25, 2007  8:27 pm CT
Posted by: gle

Messy's latest act of desperation, drawing people to State Street, blatantly admits they don't have anything to offer on their own. Lundgreed apparently assumes he still has all the power (and the right to power), and doesn't want to let it go.

I will go to State Street alright, to walk PAST Messy's, perhaps go to Sears, Nordstrom, the new store just North of Messy's, and ESPECIALLY to attend our protest events! I can commit to November 23 and December 2 so far, and hopefully more.


Date: Thurs, October 25, 2007  12:55 pm CT
Posted by: Melody

Did any of you see that there's a video on the Chicago Tribunes website of this years windows at the Former Marshall Fields on State St.?!

She talks about how the windows are "icons" to the city regardless of the stores name... interesting to watch and listen to!!!

http://www.chicagotribune.com/entertainment/

"State Street Holiday display tradition" is the video you want.


Date: Thurs, October 25, 2007  11:07 am CT
Posted by: Dennis D

The shame of State Street. Brilliant marketing strategy, removing a well known, well revered store, and force feed the jilted market your East coast marketing strategies, and then get your panties in a bunch when your sales plans plummet! It's that kind of logic that makes Terry Lundgren suited for a career in politics!

Date: Thurs, October 25, 2007  5:51 am CT
Posted by: A. Perkins

Parade of Macy's

Chain's Colo. stores spend first year forging links

By Elizabeth Aguilera

The Denver Post

Article Last Updated: 10/21/2007 11:54:25 PM MDT

..A benefit for Macy's in Colorado was that the company did not have to battle a deep loyalty to Foley's, said C. Britt Beemer, chairman of Charleston, S.C.-based America's Research Group.

"There wasn't any real affinity or loyalty to May Co. (except) that they were the lowest-priced department store around," he said. "I don't think that price customers cared that much when May went away and Macy's came in."

In other cities, May Co. loyalists were upset about the change of their local store. In Chicago, for example, customers were fiercely loyal to Marshall Field's. Customers led boycotts of Macy's and many still post comments to blogs about how much they miss the venerated chain.

http://www.denverpost.com/ci_7243500?source=rss

Date: Thurs, October 25, 2007  2:36 am CT
Posted by: RG74 Family

Hello Fellow Marshall Field's Family,

Well,here we are still waiting for the Federated/Macy's shareholders to wake up and take action ! The bag of tricks associated with this merger has displaced more than just the May Department Stores guests. Now it is ever apparent that even the core Macy's supporters (which our family has been for over 100 years, going back many generations incidentally)

We have been very quiet lately as the loss of our regional department stores has been very depressing to us. Yet,we really appreciate this wonderful place and the wonderful people here !

Note to Terry Lundgren and company: Every person we know in the CORE MACY'S EAST region where we live is absolutely unhappy about the loss of regional department stores. People know and love Strawbridge & Clothier, Burdine's, Jordan Marsh, A&S...and the list goes on and on.

Loyal shoppers are starting to realize how Lord & Taylor is breaking out of their funk, they are becoming more upscale than ever. YET, THE FULL-SERVICE DEPARTMENT STORE SHOPPER IS AT A LOSS BECAUSE OF THE ENDLESS LOW-END HOUSEBRANDS, TABLOID CELEBRITY NAME RELIANCE...ETC.

It all makes sense now to us in the New York area. YOU CLOSED STERN'S BECAUSE YOU WERE GOING TO TAKE MACY'S DOWNMARKET ! It's that simple. Yet, Stern's was a FULL-SERVICE STORE FILLED WITH QUALITY SALES ASSOCIATES !

------

In the most respectful way...we ask you. Please,please,please, RETURN OUR REGIONAL DEPARTMENT STORES TO THE LOYAL SHOPPERS THAT LOVE AND SUPPORT THEM !

Show the CORE GUESTS YOU CARE ! YOU CAN START BY BRINGING BACK MARSHALL FIELD'S and ofcourse the .com website.

Warm Regards & God Bless You All,

RG74 Family


Date: Thurs, October 25, 2007  1:52 am CT
Posted by: WeWantOurFieldsBack

Here are some Great Tree memories for you;

We remember when the Great Tree was the Great Tree before it was taken away be the red star store. How could they do this to the loyal shoppers who have supported these stores...generation after generation ?

How could the board of directors at red star do this to us all ?

When will they ever learn, when will they ever learn ?

Isn't it time to bring back the store recognized around the world for top quality and legendary service ? Isn't it time to bring back Marshall Field & Company ?

Enough with the low end nonsense and bring back America's last vestige of quality, Marshall Field and Company.

PLEASE !


Date: Thurs, October 25, 2007  1:10 am CT
Posted by: David

In the midst of all the "Take me Back to State Street" bruhah, I cooked dinner for my transplanted Kansan mother and her newly adopted Chicago bridge club: ages 60 to 91 years. Overheard from the kitchen stove from the dining room was one long-time, 60-something Chicago gal: "Well, I tried. I took my coupon for 25% off all day at macy*s and found a few purses that I liked. I then went to the counter and asked the girl if she'd hold them for me while I continued to look around the store for potential other purchases. She told me: 'We don't have room back behind here for people's stuff'. Can you imagine? That NEVER would've happened at Marshall Field's! I won't be back...coupon or no coupons."

The others chimed in with similar tales. My mother noted that she was there a week before the conversion having lunch in the Walnut Room. "Being new from Kansas, I'm grateful I still was able to have an authentic experience. I haven't been back since and don't plan on it."

>From the mouths of babes...sort of.


Date: Wed, October 24, 2007  9:32 pm CT
Posted by: Charles T

For many years I have passed Marshall Field's - as a child - and now on my way to work. I still refer to the place as Marshall Field's as the word Macy just doesn't register. But this morning Macy turned the tables on Chicagoans - by totally disregarding us. Have you noticed that the three clocks at the corner of State and Washington are each fixed at a different point in time. You would think that any company that wanted to invite you inside would care enough to offer the correct time. Well - out of time - out of mind. C'est la vie.

Date: Wed, October 24, 2007  9:17 pm CT
Posted by: James in Minneapolis

After reading some of the stuff about "Take me to State Street" in your Chicago Tribune, I posted the following at the Trib's site------I could not resist the temptation:

I am truly amazed that Terry Lundgren and his band of incompetent administrators continue to come up with yet more ways to waste yet more millions of dollars throughout the Midwest that will continue to not give us what we want. We have been quite clear here in Minneapolis as multiple surveys from reputable agents such as St Thomas University have repeatedly shown that the Mini-Apple does not like Macy's; I believe the people in Milwaukee have been clear; I am quite certain that Chicagoland has been clear in its message as well. THE MIDWEST DOES NOT SHOP AT MACY'S NOR DO WE INTEND TO SHOP AT MACY'S. Really people----that message cannot be more clear.

Now how is it that supposedly intelligent managers earning millions of dollars per year cannot grasp that concept. Do they believe that with just one more failed multi-million dollar campaign, we will suddenly lose our minds and run into the streets, mouths foaming, seething with indignation at the slowness of the bus or the train because we simply must get to Macy's immediately? Or perhaps the sight of that convicted felon on TV straightening her cheap, shoddy goods will make us cease our slothfulness so that we will finally dress ourselves for the first time in months in order to shop at Macy's? Or could it really just be that the extra $100 million campaign will make us forget our values so that we will no longer look for high quality, well-made, good fitting garments that are sold in well-kept stores by personable, knowledgeable staff that seem to enjoy interacting with customers?

We have lived through several of those campaigns orchestrated by marketing gurus so far and nothing has happened. We still want Marshall Field's and we still will not shop at Macy's. Might as well pour another $100 million dollars into another campaign------the natives haven't seen the light yet. Meanwhile, the board watches it go on and the shareholders do not call for the board's resignation. More Kool-Aid, anyone?


Date: Wed, October 24, 2007  8:52 pm CT
Posted by: A. Perkins

"Take Me To State Street"? or shall I say

Begging for State Street

Not once in 150 years did Marshall Field's have to beg anyone to come to 111 State Street. This is totally UNREAL!

macy's must be a total MESS

Well, atleast they don't have to beg fruit flies to come to State Street, they already come there in SWARMS!!


Date: Wed, October 24, 2007  7:47 pm CT
Posted by: mg

As an advertising copywriter for 20 years, I couldn't wait to comment on that new campaign (Take Me To State Street). It's clear that those ads are the result of focus groups, and the Chicago consumers they talked to no doubt told them WE HATE THE RED STAR, WE DON'T LIKE MACY'S NAME, but we do like the STATE STREET concept. So, wa la, you get barely a star, barely a Macy's i.d. and a huge "Take Me to STATE STREET. Those ads don't sell Macy's--if you were a casual observer you might think they were paid for by the businesses of State Street.

Let's see, first their ads scream: "we're Macy's, we're new!!" (big red star, big red Macy's), that doesn't work so then they say " we're just like Field's, we haven't changed one bit!" (medium red star, medium red Macy's). That doesn't work, so now it's "we're some big store on State Street!" (small white star, small white Macy's). Chicago consumers are responding badly to the Macy's and the red star--what a shocker!!! Now Macy's execs seem to be thinking: hmmm, ok, maybe if we were just some generic place on the block-- a strategy that no marketing person would ever choose, unless they had their backs to the wall. This is a huge! Especially given the enormous egos we are dealing with. We must continue the boycott. These ads prove they are desperately attempting to fix their mistakes.


Date: Wed, October 24, 2007  5:28 pm CT
Posted by: JasonM

Macy's is DESPERATE.

Keep up the fight, we are winning and soon Macy's will be out of State Street for good!


Date: Wed, October 24, 2007  5:28 pm CT
Posted by: A Field's Fan

NBC5 News at 5 pm had a segment on Macy's, its new ad campaign and the stores' troubles. Macy's management said they now were understanding the Chicago market and want us to give them a chance. There was also a representative from Field's Fans who pointed out many of the things we say on ths blog.

If I could find the story on the web, I would put up a link.


Date: Wed, October 24, 2007  5:10 pm CT
Posted by: Apres Ski

Today on the news, one higher up finally said it, 'The State Street store is doing very badly'. Now why did that make me perk up and smile. I just don't know, but it did. I haven't even been to the Water Tower which is a lot closer and the idea of bringing back Frango mints still doesn't make me want to move any closer either.

If the State Street store doesn't pick up soon, they will might just close it. But this is all about their arrogant ego versus Chicagoans!!


Date: Wed, October 24, 2007  5:09 pm CT
Posted by: cynthia c

I agree. They should have left Marshall Fields as it was. Marshall Fields was the best part of State Street. The quality is just not there anymore.

Date: Wed, October 24, 2007  4:56 pm CT
Posted by: A. Perkins

Chicago Tribune profits down

Wed Oct 24, 8:05 AM ET

NEW YORK (Reuters) - "Tribune Co (TRB.N), which is going private in an $8.2 billion deal led by Chicago real estate tycoon Sam Zell, on Wednesday reported lower quarterly profit and revenue as newspaper advertising sales fell...

"Revenue fell 4.1 percent to $1.28 billion. Publishing division ad revenue dropped 9 percent because of a slowdown in real estate, national and classified ad sales."

Even kissing up to macy's hasn't helped the Tribune make enough money!

[ This may show why the Tribune is willing to even hold a great tree memories contest with Macy's. ]


Date: Wed, October 24, 2007  4:45 pm CT
Posted by: A Field's Fan

"Macy's restates its case" in the "Tribune"

http://www.chicagotribune.com/business/chi-wed_macys_1024oct24,0,2836503.story

Date: Wed, October 24, 2007  2:54 pm CT
Posted by: Drew

So macy*mart is going to offer free Wi-Fi at their State Street discount store. Woo hoo! That's very innovative. Now people won't have to go to Mickey D's or Starbucks. Environmentally friendly shopping bags? Just like those offered at Whole Foods and other grocery stores for years? A cute new slogan that's almost as "exciting" as the ever-popular "Way to Shop." A new ad campaign--probably as memorable as the "celebrity" ads featuring Martha Stewart and Donald Trump. Special events targeting college students--doesn't almost every business district serving a college community do that now?

The highly innovative Red Star marketing department has really outdone themselves with their latest campaign!


Date: Wed, October 24, 2007  1:47 pm CT
Posted by: Laurie C

I went to a Christmas bazaar today at University School Milwaukee, comparable to Francis Parker or Latin School. It's a high end bazaar that tries to carry things that are unique and very high quality. I was wearing my Field's button and had a supply with me. There were a lot of people and I got a number of comments on my button (all favorable) and several requests for buttons. There were probably 10 boutiques from Chicago and suburbs.

I stopped at a handbag boutique called 'Lazaro', an Argentinian company that makes all its products in Argentina and has a showroom in Miami. They have a variety of purses in styles ranging from somewhat edgy to more classical designs and colors. The owner saw my button and told me she loved it so I gave her one and she put it on. She was probably in her early 30s. She told me that Field's used to carry her purses in an in-store boutique and that it was the ONLY department store she felt was worthy of them. She pulled them after Federated took over, citing difficulty dealing with the new buyers and late payments and just all around hassle. She also decided Macy's was an unworthy venue and wished Field's Fans well in their efforts.


Date: Wed, October 24, 2007  12:05 pm CT
Posted by: Valerie Fields Fan

TAKE ME TO MARSHALL FIELDS

TAKE ME TO MARSHALL FIELDS

TAKE ME TO MARSHALL FIELDS

TAKE ME TO MARSHALL FIELDS

TAKE ME TO MARSHALL FIELDS

TAKE ME TO MARSHALL FIELDS

TAKE ME TO MARSHALL FIELDS

TAKE ME TO MARSHALL FIELDS

TAKE ME TO MARSHALL FIELDS

TAKE ME TO MARSHALL FIELDS

TAKE ME TO MARSHALL FIELDS

TAKE ME TO MARSHALL FIELDS

TAKE ME TO MARSHALL FIELDS

TAKE ME TO MARSHALL FIELDS


Date: Wed, October 24, 2007  12:04 pm CT
Posted by:

Give me a Freakin Break!

"Take me to State Street", pleazzzzzzzzzz

How long will it take the individuals in charge, at Macys, to realize that NO MATTER WHAT THEY DO THEY WILL NOT SUCCEES...THERE IS NO SUBSTITUTING WHAT THEY TOOK FROM US! THEY NEED TO SWOLLAW WHAT PRIDE THEY HAVE LEFT AND "CHANGE THE NAME BACK"!!!

"GIVE ME BACK MY MARSHALL FIELDS"

"GIVE ME BACK MY MARSHALL FIELDS"

"GIVE ME BACK MY MARSHALL FIELDS"

"GIVE ME BACK MY MARSHALL FIELDS"


Date: Wed, October 24, 2007  12:01 pm CT
Posted by: A Field's Fan

Today's Tribune has a followup article on Macy's State Street ad campaign. The Tribune includes some shots of the ads that start hitting bus shelters, L trains and the like today. This site and blog are mentioned and quoted in the article.

The link is at

http://www.chicagotribune.com/business/chi-wed_macys_1024oct24,0,2836503.story

As always, there is a place to leave comments, but the usual tag line is to send a letter to the editor since that can be in the paper. Send the letters to the editor at ctc-tribletter@tribune.com


Date: Wed, October 24, 2007  7:31 am CT
Posted by: GRA58

"Take Me To State Street"? It reminds me of one of those bad 1950's sci-fi movies where alien invaders descend on an unsuspecting community, wreak havoc and destruction, and demand of the locals "Take me to your leader". Good thing is that in those movies the locals fight back and dispatch with the aliens.

Interesting that Lunk-head is de-emphasizing the macys name and star. Finally realizing just how offensive it is? Weren't we all supposed to be dazzled by the macy's name and star? And now they're trying to get us back in the stores by hiding them. Hmmmmm. This may be the first step towards them acknowledging a failure, throwing in the towel, and restoring Marshall Fields. I'm beginning to smell desperation. These guys are either really dense, or really arrogant(or perhaps a unique combination of the two), but I think the light may be finally starting to go on. But it'll take more than this ad to save them.

Keep at the boycott. It's working.


Date: Wed, October 24, 2007  12:19 am CT
Posted by: Steven

"It's the economy, stupid!" was a oft-cited slogan in the 1992 presidential campaign.

So here's a message for all the analysts and journalists who think that Macy's sales in the North Division are down because Macy's doesn't offer the same volume of coupons as Marshall Field's supposedly did.

IT'S THE MERCHANDISE, STUPID!

Just like Dominick's shoppers did not like their favorite and trusted brands replaced with inferior Safeway brands, Marshall Field's shoppers do not like their favorite and trusted brands replaced with inferior Macy's brands. Alfani does not equal Armani. No one is fooled. Contrary to what people in other parts of the country may think, we in Chicago do in fact KNOW HOW TO READ.

Have promotions and store remodelings brought Dominick's shoppers back? No! Will promotions and the return of some Frango mints production bring Field's shoppers back to Macy's. No!

Why?

Because IT'S THE MERCHANDISE, STUPID!


Date: Tues, October 23, 2007  11:34 pm CT
Posted by: LiMack

I had a long talk with my sister in law this evening. We are starting to make holiday plans for when her kids and their families come into town to visit. One thing we agreed on immediately was that we will NOT be meeting at the Walnut room.

Maybe next year. Sigh


Date: Tues, October 23, 2007  10:52 pm CT
Posted by: John Hamilton

I'm someone from Washington D.C., where Hecht's was a major department store that provided unique merchandise specific to Washington D.C.

While Hecht's only is a shadow of Marshall Field's, the sentiment resounds around the country - PEOPLE WANT STORES, EMPLOYEES AND MERCHANDISE THAT REPRESENTS WHERE THEY ARE FROM!

I loved Marshall Field's especially in Chicago. Bloomingdale's pales in comparison.

Macy's sucks! Bring Marshall Field's back!


Date: Tues, October 23, 2007  9:44 pm CT
Posted by: Pat C

I'm So Happy they left one of Marshall Field's signature phrases alone !

This belongs to only Chicago's Marshall Field's State St.Store...

"MEET ME UNDER THE CLOCK"

This Clock will always be Chicago's "Memory in Time"

Marshall Field's ..


Date: Tues, October 23, 2007  9:49 pm CT
Posted by: L. Grand

To PDX Tim: Yes, the Martha Stewart Halloween Sprinkles WERE $30.00, and don't forget: they came with a limited lifetime warranty! I don't know if they still have the warranty on them or not - AND I REALLY DON'T CARE!

To A. Perkins: As for Macy's excuses, they could use this one for State Street: "Due to initial customer curiosity of Loehmann's Grand Opening being so close to the holiday shopping season, sales at Macy's on State Street were down as shopper's checked out the 'new kid on the block' - but we are confident that customers will return to Macy's as their curiosity about Loehmann's is satisfied, and as they see even more new and exciting developments at our State Street store." THEN, for Detroit area stores the excuse will likely be along these same lines concerning the new upscale mall opening. Perhaps Macy's doesn't realize that, though they've dug their hole deeper with every spin, it is never too late to climb back out of a hole, no matter how deep it is. THAT'S OKAY. I don't see Macy's as being competent enough to do the right thing in the right way for the right reasons anyway.

Faithfully awaiting the return of Marshall Field's as we know and love it under the ownership of someone who actually DOES care,

L. Grand - Michigan, USA


Date: Tues, October 23, 2007  3:34 pm/updated at request of author at 9:30 pm CT
Posted by: Mike

An article in Crain's about Macy's ad campaign for the State Street store. Note that the article used to contain a quote from FieldsFansChicago.org but it was removed. Crain's deletes references. The Oprah posts deleted and now this. Who owns the press? It's as if there is a news black out.

http://chicagobusiness.com/cgi-bin/news.pl?id=26862

Remember to help the return of Field's by sending your comments to the editor at Crain's. From their web page at http://chicagobusiness.com/cgi-bin/article.pl?page_id=1573:

Crain's welcomes responses from readers. Letters should be as brief as possible and may be edited. Send letters to Crain's Chicago Business, 360 N. Michigan Ave., Chicago, Ill. 60601, or by e-mail to letters@chicagobusiness.com. Please include your complete name and the city from which you are writing, as well as a telephone number for fact-checking purposes.

Date: Tues, October 23, 2007  2:35 pm CT
Posted by: Darrid

So has anything happened to the windows at State Street? I was disappointed to see that almost all of them were empty in September.

Thanks, Darrid

_______________________________________

Response from Jim:

Those of us who leaflet have noticed a few changes in the store windows with more than a couple featuring large plastic appliques. Some of the windows have been done up as pages from the M magazine. Those now seem as if they are about to be replaced. There's a Ralph Lauren window where the Martha Stewart bedding window was on the corner of State and Washington.

And then there is advertising for something totally different: since they have a Honda giveaway, there is a series of fire doors along State Street wrapped with ads for Honda. Pretty weird in my book. Looks like something I would see in NYC--not on the historic and graceful 111 N State. And of course, all the flags, except those above the great columns, feature banners for Martha Stewart. I thought it disappointing they didn't have American or other appropriate sports or international flags for the boxing championship parade. There were several news photos showing the parade and the facaade of 111 N State with Martha Stewart flags.


Date: Tues, October 23, 2007  2:23 pm CT
Posted by: gle

It looks like we've got some more letters to write. I don't know whether to laugh or throw up at the "Tribune's" and Messy's stupidity:

"Macy's to invigorate flagship store, Launches ad campaign, 'Take Me to State Street'"

http://www.chicagotribne.com/business/chi-071023macy,0,7991683.story?track=rss

Date: Tues, October 23, 2007  2:19 pm CT
Posted by: denise rule

bummer bummer bummer!!!! today on Oprah, part of the show was about dressing for success, or something like that. nowhere, throughout the whole show or the fashion bit, was any store mentioned...just a few brands. BUT, at the end of the show, the audience all received $100. gift cards from the 'm' store!!!!!!!! ohhhhh, woe is me. i'm sick. my hero has caved, the one-time wealthiest fan of Marshall Field's, who said on camera: "and thanks to Marshall Field's, the greatest store in the world". needless to say, i have e-mailed every possible site, regarding this giveaway. still, deeply saddened and disappointed.

_______________________________________

Thanks to Denise and others who sent a "heads-up" on this.

It would be of great help if Field's Fans let Oprah know how they feel about this. It's very important that you let the show know how you feel so chances of it happening again are reduced. You can respond at the following web page. Since it is a web form, it is suggested that you keep a copy of what you write for yourself. The page to email Oprah's show is at:

http://www.oprah.com/email/email_landing.jhtml

Please write--right now!

Also there the show has a blog where one can discuss the show's content. However, you must register to post. If you do post, please keep a copy of your post. I know my post was taken down after a few minutes. My post expressed epolitely how I disagreed with Oprah's decision -- and it disappeared after a few minutes. At least I managed to page back a bit in browser to save the content for use again in other places.

--Jim


Date: Tues, October 23, 2007  1:57 pm CT
Posted by: Alan

Yet another article to respond to. It seems the comment forum at the Tribune is abuzz already.

http://www.chicagotribune.com/business/chi-071023macy,0,7991683.story

I think they are getting desperate.


Date: Tues, October 23, 2007  12:29 pm CT
Posted by: Melody

Ok everyone, I need some help. I have been cleaning out stuff in my Mom's garage since she passed and she had taken this green cabinet from my Grandparents house in Chicago when she'd moved to Iowa. Well, low and behold I was cleaning off the top of it and I saw a metal tag nailed to the cabinet. It's from Marshall Fields! It says something like Marshall Field's Household goods or something. Has anyone ever seen anything like this? I completely freaked out about because I had had the cabinet for sale in the last garage sale I'd had at her house. Whew, glad no one bought it. I don't think the cabinet was green originally. I think my grandpa or my great-grandparents may have painted it that color. Was just curious if anyone could help me find some history on this?

And I just want to say thanks for everyone for the leafletting you do and the protesting. I actually had a lady at a hair salon ask me if there was a Marshall Fields in Des Moines about a month ago because she saw my lovely pin I got from Gail! I told her sadly no, that they don't exist anymore because of the homogenization that Macy's is a part of. Oh and some people's GINORMOUS egos. Retrain us... yeah, right. Not in the Midwest, bub.

Yours in Fields - Melody


Date: Tues, October 23, 2007  12:23 pm CT
Posted by: gle

I finally got a chance to skim the 73-page document by Mark Bauer and corresponding "New York Times" article by Michael Barbaro, "Given Fewer Coupons, Shopper Snub Macy's."

Since antitrust law is not my area of expertise, I don't consider myself qualified to adequately comment except to say I do suspect Messy's is trying to buy out its competitors so that the unfortunate shoppers will eventually have no other choice.

This ongoing coupon excuse, however, I think is absurd, and sounds like more propaganda from Messy's PR department. I once worked 2 blocks from Field's and was in there all the time--not because of coupons, but because I liked being in there. I knew what was new, what was on sale and where everything was that I liked. It never even occurred to me to look for Field's coupons. I didn't need a coupon to tell me what I wanted. I can't enjoy the red brash atmosphere of Messy's as I did the inviting charm of Field's. A change in atmosphere was the first thing I noticed, 2 days before the name change. That's what started to turn me off. Coupons were NOWHERE in the picture. I could hardly stand being in Messy's long enough to force myself to see if I liked the merchandise. That's why I am not shopping at Messy's. It has nothing to do with coupons, and it's about more than a name change.


Date: Tues, October 23, 2007  12:17 pm CT
Posted by: Melody

Well here we go... I think Macy's is making their last ditch effort at State Street. What a joke. They can try all they want to... it's not going to bring us back.

Macy's to invigorate flagship store

Launches ad campaign, "Take Me to State Street"

By Sandra M. Jones | Tribune staff reporter

11:24 AM CDT, October 23, 2007

Macy's Inc. is unveiling a brand campaign aimed at breathing new life into its downtown State Street flagship store, which has alienated some shoppers since converting from Marshall Field's last year.

Full story and comments at:

http://www.chicagotribune.com/business/chi-071023macy,0,7991683.story

Date: Tues, October 23, 2007  11:10 am CT
Posted by: Darrid

Help!

I'm looking for one of the black Marshall Field's T-shirts that said "Nothing like it in the World" on the back.

Does anyone have one?

Thanks, Darrid

Darrid.Com
Darrid@columbus.rr.com


Date: Tues, October 23, 2007  1:47 am CT
Posted by: norridge

Will someone please inform the (supposed) CHICAGO Tribune that Macy's has had A tree at 111 N. State for TWO years? The "Great Tree" was at Marshall Field and Company. The memories they refer to were at an entirely different company. Guess we can throw the Trib in the Macy's Club of Losers along with Stewart and Trump.

http://marketing.tribune.com/clients/advertising/macys/greattree/index.html

Date: Mon, October 22, 2007  10:18 pm CT
Posted by: A. Perkins

PREDICTIONS:

"Unexpected cold weather for Christmas keeps shoppers away from macy's"

or

"Unseasonably warm weather doesn't put macy's shoppers in the Christmas buying mood."

So in either case, warm weather, or cold, macy's will have an excuse for poor Christmas sales.

I can just read the headlines already!


Date: Mon, October 22, 2007  4:06 pm CT
Posted by: AxN

Mr. Bauer,

Sample the following of Mr. Barbaro's work for the times. I defy you or anybody to defend it as "journalistic."

http://video.on.nytimes.com/?fr_story=5305f4e86855bad8f0d89e35221e9d08b2479b3b

Date: Mon, October 22, 2007  3:30 pm CT
Posted by: Kurt

How many of you remember the old Park Forest Field's. Marshall Field's store #5. Sad to see its coming down, last time I was in the area you could still see the green awinings, still looked like a Field's, no Macy's sign of course. Worth a look if you are still in the area. The store closed back in 1996, I remember the restaurant on the 2nd floor with windows facing the mall area.

http://www.starnewspapers.com/parkforest/news/612709,102107pfbuildraze.article

Date: Mon, October 22, 2007  10:46 am CT
Posted by: Rich W

Some interesting observations regarding Chicago retailing:

-I found an amazing new store while out in Yorktown Center in Lombard: Von Maur. Great assortment of product, clean, easy to shop, nice shopping bags and very friendly sales associates. Their store's credit card also is interest free- forever. Along with Lord & Taylor, my favorite department stores.

-In addition to the "boycott" driving macy-mart's sales down, I have spoken to many people who just stopped shopping there because of the poor merchandise, horrible selection, nightmare customer service and run-down appearance. By default, people are choosing not to shop at the mart.

-macy-mart in Old Orchard is really in shambles. The white ceiling is blackened with soot from the vents, the tiles and carpets are worn down and the lighting is horrible. For an upscale shopping center, the store is a disgrace and I am shocked that the mall management lets this go on.

-Bloomingdale's does not seem to be getting the same buzz as other upscale retailers such as Nordstrom, L&T, Saks and Neiman's. The Old Orchard store was relatively quiet on Friday, while Nordstrom was packed. Could the mart's tarnished image be rubbing on Bloomies? I hope so! By the way, notice how some of the mart's private labels such as J-U-N-K (I-N-C) are also in Bloomingdale's?

-with all the hype surrounding the production of Frangos returning to State St, I have noticed that almost all the stocked boxes have deleted the Marshall Field's name. It was only on a few boxes.


Date: Mon, October 22, 2007  12:29 am CT
Posted by: Brad

I predict that next year Macy's will agree to sell the Marshall Field's building at 111 North State Street and the Marshall Field's brand name to a private investment partnership. The new owners will recruit management from the Neiman Marcus group to rebuild Marshall Field's into a profitable and even more luxurious Chicago brand in much the same way Neiman's operates Bergdorf Goodman in New York.

If this happens, I suspect that new owners would operate and grow the Marshall Field's brand for a few years to increase the value of the property at 111 North State Street and then sell the building and Marshall Field's brand to someone with long-term interest in building and possibly expanding the brand.

It's possible that some other select Marshall Field's locations will be included in the sale, but don't know if this is likely.

I do suspect that Mayor Daley will grudgingly approve this arrangement and then take credit publicly for Marshall Field's return.

Field's is restored better than ever with the ability to once again represent Chicago to the world and serve customers eager for its return. The Field's brand will once again be able to benefit from the growth of the luxury department store category and expand into select markets most hurt by Macy's takeover.

Perhaps Lundgren will overcome his arrogance and make a savvy business decision in which everyone wins. The customers benefit, Chicago benefits, the mayor benefit, Field's employees benefit and Macy's earns a bit of commendation from investor markets and goodwill from all the customers they've alienated this last year.


Date: Sun, October 21, 2007  11:55 pm CT
Posted by: Casserine Willis

Let's get something straight about Marshall Field's and this "coupons" research.

Under Target, Marshall Field's never had newspaper coupons. Occasionally during the holidays, they would have "Go Shop" cards or coupons for their carpet cleaning or eyeglasses, but never something that was done on a regular basis. Not even when it was Field Days, Old Fashioned Bargain Days or Holly Days. During its Dayton Hudson/Target years, they had bonus buys, but never coupons. This store was synonymous with class like Nordstrom.

Marshall Field's became coupon happy when the May sale was finalized. Omigod, Marshall Field's had coupons in the paper daily. I can attest that May's other division flooded newspapers with coupons too... LS Ayres, Hecht's, Strawbridge's, Lord and Taylor and Filene's... in the last 15 years when I was living on the East Coast.

Marshall Field's name sold itself, it didn't need the dumbing down of a coupon for people to buy anything or be successful. Coupons I use at the grocery or discount store and associate it with food and toiletries, not a department store. Carson's is successful with coupons, but understand that Field's and Carson's were always 2 different stores that catered to 2 somewhat different demographics. Now Macy's is a direct competitor to Carson's due to its removal of most high end brands and because of Macy's private label garbage. My last experience with Macy's was... why buy myself a no name Style & Co blazer at $325, when I can get a Chaus or Jones New York one at Carson's for $175 list price that looks and feels better? Macy's, ya blew it!

Marshall Field's most successful coupon was the "Regards Reward," that was sent out to their cardholders that accumulated $400 before tax in purchases. The free coffee and giftwrap was redeemed when you showed them your "Regards" card status.

Also, Macy's and Bloomingdale's used to litter the papers all over the country with its coupons. It wasn't until a few months before its massive renaming of stores (Burdines, Bon Marche, Lazarus, etc.) that they retreated from that. Also, Macy's and Bloomingdales have the long list of exclusions on their coupons, they always have. Not toe mention one BIG exclusion on the "national" Macy's coupons... Employees of Federated Department Stores (now Macy's Inc.)

So for Macy's to revive the "coupon fiasco" will not trend sales upwards..... why

1. Bad reputation/word of mouth

2. exclusions on coupons

3. Negative perception of its private labels

4. It's competition (which was once Lord & Taylor, Nordstrom and Saks) is now Kohl's, JCPenney, Target and Wal-Mart. Come on - everyone knows you can get better quality and a better price at the competitor.

See what the name change has done 13 months later! It's a complete travesty what it has become.

Just so you know, I worked on and off for Field's (and partner businesses) since the mid 90s. I miss everything about Field's, mainly its brands and service, but the thing I miss the most is their Sunday ads and its decorating of the store, whether it is Field Days or Christmas. It was always an experience at Field's.


Date: Sun, October 21, 2007  9:36 pm CT
Posted by: Joe

In response to Drew concerning the new mall in suburban Detroit, there is already a Macy's down the road from the new Partridge Creek mall. It's at Lakeside Mall. The store was, of course, formerly known as Hudson's, then Field's.

Date: Sun, October 21, 2007  9:00 pm CT
Posted by: A. Perkins

I'll be home at Field's,

You can count on me.

Please have snow, Uncle Mistletoe

And presents under the tree.

Christmas Eve will find me,

Where the love light gleams.

I'll be home at Field's,

If only in my dreams.


Date: Sun, October 21, 2007  7:07 pm CT
Posted by: PDX Tim

The downtown Portland Macy's prepares to reopen this week after a year of renovations on the 100+ year old building. The Oregonian had an article today about it:

http://www.oregonlive.com/business/oregonian/index.ssf?/base/business/11927770613560.xml&coll=7

I think the tone of the article is OK, as it mentions about trying to find a way to update the space without losing the traditions (sound familiar?), but there is a lot of that crap that comes right from Macy's PR dept in it, like all the "luxury" brands they have, um no, there are REAL luxury brands at Nordstorm's across the street, they are not fooling anyone (I hope). And they have a picture of the wonderful price scanner..ooooo I am so impressed.

Here is an interesting quote:

"Big downtown department stores just aren't making it; it doesn't make much difference how nice it looks," said Homer Johnson, a Loyola University Chicago management professor who has researched the history of department store strategy. "It's just that people are not going downtown to see big flagship stores when they can see a Macy's anywhere."

While I certain agree with the second part, I think he is off on the first. The State Street Marshall Field's showed how a big downtown store could make it - thorough a comprehensively positive shopping experience with some uniqueness to make it a destination, which is why it was the number 3 tourist attraction in Chicago before you-know-who took it down market and took out that uniqueness, etc. etc. Preaching to the choir here, I know!

What is funny is all the streets around the store in downtown Portland are completely torn out to put in new mass transportation tracks. It looks like a war zone around the store. You have to walk on wooden planks to cross the streets to get to the store, which is even more fun during Portland's nearly non-stop fall rain. I certainly hope that helps keep people away even more. Lots of people here don't seem to care about what Macy's is doing, but that quote a couple weeks ago in the paper where it said that "Meier and Frank should have never, ever become Macy's" gives me some hope. Then I see in this current article that the decendent of the store founder is speaking at the opening. But he is known for liking media attention in any form so it is not too surprising, I guess.

One more note, the Martha Stewart Halloween cookie sprinkles are down to $9.99... who didn't see that coming. What is interesting is it now says the regular price was $19.99, wasn't it $30 before? I was going to check the Internet Wayback Machine to see if I could confirm that, but it is down right now. Didn't Macy's get in trouble with New York State before by fudging its prices like this? Any input on this is appreciated.

Take care Chicagoans and am looking forward to the return of Marshall Field's for Christmas 2008!


Date: Sun, October 21, 2007  4:33 pm CT
Posted by: Siamak

I drove past the Macy's Furniture store near Woodfield today. There were less than a dozen cars in the parking lot. What I did notice, after seeing the forest green roof, was that Marshall Field's really knew how to build a brand. If you look at the mall stores, the older stores that no longer exist (Evanston), and of course the State Street store... all of them leveraged the forest green that made Marshall Field's so famous. Whenever there was a chance, Marshall Field's would use the green to remind people of the amazing store on State Street. The delivery trucks, the Woodfield Furniture store's roof, the marble/granite trim at the Northbrook Court location, the awnings at Evanston, the shopping bags, credit cards, and the like were all forest green - Marshall Field's green!

Re: the name change / quality / service. Why don't we all adopt a common language. How about this? It may have been posted by others but I think it is the easiest and quickest way to say what we mean.

"Bring Back Marshall Field's - in name, quality, and service."


Date: Sun, October 21, 2007  3:15 pm CT
Posted by: JS

Went to a suburban Lord & Taylor store today and it was packed. I was really impressed with the changes they were making to the L&T brand. While making my purchase, I asked the sales associate if sales have been up since Marshall Field's was gone. She said "Yes, and I always hear from [L&T] customers how Macy's is dis-organized and the sales staff is not friendly." We talked about how changing Field's to Macy's was the worst retail business decision ever.

Macy's - Way to Flop Big Time!


Date: Sun, October 21, 2007  2:52 pm CT
Posted by: JS

I was in Macy's (not shopping, just walking. I *never* buy anything there.) recently. I saw a woman pushing a fucking shopping cart. I kid you not. It was one of those stroller/cart hybrids. It was just as many of you reported here in the many posts past--but I couldn't believe it. However, no child. Just a woman shopping for her boyfriend grabbing all the 50% off Alfani she could muster.

Not one damn dime.


Date: Sun, October 21, 2007  12:50 pm CT
Posted by: Kevin

Hey.

400 May Department Stores got bought by Macy's. Also, the other 400 stores got bought by Macy's. Also, Macy's bought a lot in 2006 too. So, may be I was wondering, Let's make Macy's Inc. into Marshall Field's Inc. Then the whole USA could enjoy the best of Marshall Field's!!!!

BOO! Macy's has been scared of us for the past year.

BOO! Marshall Field's has been knowing its been us.

Happy Suckish Halloween Macy's.

Have a SPOOOOKY halloween Marshall Field's.

Regards,

The Name is above.


Date: Sun, October 21, 2007  10:22 am CT
Posted by: LiMack

A friend and I attended a very nice antiques show in the Chicago area on Saturday with dealers from all over the country. Most of the things on display were at least 75 years old and in many cases much older. We noticed that many dealers were highlighting Marshall Field items.

Among the things we saw and marvelled at were a lovely landscape oil painting from the Marshall Field's art gallery, several strings of pearls and various pieces of gold jewelry displayed in their original Marshall Field and Company boxes or signed velvet lined snap cases, a couple sets of fine China with the Marshall Field crest and script lettering on the bottom, a hand painted vase that on the base was incised, "made exclusively for Marshall Field and Company Chicago Illinois", a pair of belle epoch silk dancing shoes "made in France for Marshall Field and Co. Chicago", and a gorgeous arts and crafts era hand hammered sterling silver serving fork also marked Marshall Field and Company. When we commented on the items several dealers mentioned that Marshall Field antiques are in very high demand and that they are selling many fine items with the Field's provenance and not just in Chicago, either. They are valued treasures that people want to own for their timeless style and quality AND because they say Marshall Field and Company which proves the point.

How sad that Terry Lundgren has deprived modern day shoppers of being able to purchase such quality merchandise at the store on State Street, which for many of us will always bear Mr. Field's name and spirit. We want our Marshall Field's back!!!


Date: Sun, October 21, 2007  10:18 pm CT
Posted by: Pat C

In our house we serve Brownberry Wheat Bread. Back in Janurary,the maker George Weston Bakeries,conducted consumer test,and decided to update their formula,by increasing fiber and elimating frutose.

The customer service department received thousands of phone calls , letters, and emails within weeks of the new bread appearing in stores. People conveyed to the company that the new recipe did not taste the same. George Weston Bakaries takes PRIDE IN LISTENING TO THEIR CUSTOMER ! (Macy's does Not)

So in June they brought back the Original Wheat Bread Recipe !

To Macy's and Cupid Candy - Be Ready for thousands of phone calls, letters and emails while trying to sell those FAKE FRANGO'S !

Ok Bloggers...can anyone else find MORE stories like this ?

Please post them !


Date: Sun, October 21, 2007  9:01 am CT
Posted by: Darrid

Hello Fellow Field's Fans!!!

I just returned from a trip to Lafayette Indiana where I visited my Father and Stepmom. It had been a long time since I had seen them so we had a lot to catch up on. As you can imagine my love for Field's and my website came up in conversation.

My Stepmom mentioned that she loved shopping at L.S. Ayres and could always find something nice that suited here. (She's a business professional.) She said she went to Macy's a few times after the conversion to look around but all she saw was racks of junk.

Tippecanoe Mall has been in Lafayette for many years. Block's store was converted to a Lazarus in 1987 and closed in 2002. L.S. Ayres was built at that mall in 1994 replacing a store that had been at Market Square since the early 70's.

While out shopping we went into the former L.S. Ayres store and I mentioned that now all Macy's have Frango. She remembered that that was one of her grandma's favorite things about going to Chicago so I bought a small box for us to share. While checking out the cashier said "Did you know they are moving production back to Chicago?" I quickly set the record straight and explained the situation to her. She was very surprised. I can't help but wonder if there had been an internal announcement made to all the staff.

After giving it some thought I also concluded the following. During my years of business we often would job out small amounts of work to other companies to check their quality and see if it would be more profitable. We also did it for DR (disaster recovery) purposes. However if this other company won't have the real recipe whats the point!!!

Sadly when we opened the Frangos they were kind of stale and waxy. Yuck!


Date: Sun, October 21, 2007  8:55 am CT
Posted by: John D.

I realize it has been stated many times previously, but a decision to revert back to Marshall Field's must be, not only in name, BUT ALSO in quality premier brand designer names; assortment of merchandise---including restoring the Big and Tall Men's Shop, and the Children's Shoe Department, just to name TWO---, the reknown customer service by experienced sales associates, not just gossiping money-taker cashiers; the unique Chicago and MF souvenir shops of specially created gifts; the full-line restaurants and wine shops; the full-line of quality FIELD GEAR apparel, not just relabeling of INC, Alfani, etc; clean stores, strong dark green paper shopping bags etc!

In your writings to the press and your interviews with the media, please emphasize that we want not only the name back, but also everything that FIELD'S was before macy's took over.

We have several protest events coming up before the holidays. If you happen to be asked for an interviews, please emphasize to the reporter that we want everything back, not just the name.

The reason why I am emphasizing this point is because of of a comment made to me when I was handing out Field's Fans flyers at the Illinois-Iowa football game recently. The lady, whose daughter

formerly worked at Federated Department Stores as an intern, but stil has friends there, wished all of us well in our steadfastness and loyalty to Field's. She said to be very suspicious if macy's decides to "bring Field's back" to the State Street store. Macy's plan could be to only restore the name, but keep the merchandise the way it is. Some of the designers hate macy's just as much as we do. New Field Gear items could merely be macy's faux-brands with Field Gear labels. The strategy would then follow that Lundgren would issue a statement that the Field's Fans and so-called Field's loyal shoppers did not return to the store when macy's went to all the trouble of bringing the Field's name back. Then Lundgren could place the blame on us saying that former Field's shoppers did not return. He would then be in a perfect position to justify to the media that he had no recourse but to close the store and make the historic building into condos.

This is only a scenario that could or could not be being discussed at macy's. I don't know, but the points made certainly seem logical based upon what we already know of macy's method of operation.

Keep saying that we want every bit of Field's back, ideally with a new compassionate owner!


Date: Sun, October 21, 2007  1:49 am CT
Posted by: norridge

More and more people asking for "Forever Fields" buttons on the street after they see mine. Hang in there and stress NO Christmas shopping or even the Walnut Room!! Not until the Communist Occupants are gone!!

As mentioned by gle, Jeff and others, there was this article on Macy's rating being downgraded that was also printed in the Saturday Trib, buried in the Business section.

Here's the linnk again:

"Moody's changes outlook on Macy's to negative."

http://www.Chicagotribune.com/business/chi-071019macys-outlook,0,7042361.story?track=rss

Sounds good to me!


Date: Sun, October 21, 2007  1:09 am CT
Posted by: Erick

Tis the Season to be Singing!

I am putting together a Marshall Fields singing chorus as a fun and delightful holiday protest of Macy's. We will do the The "12 days at Macy's" and a special 'Carol of the Fruitflies' song and dance to mock The Nutcracker holiday display at State Street Flagstreet store.

It will be fun but only if you help. Please let me know asap by emailing me at u141763@aim.com.

So far we have a classical singer who has volunteered to sing!

Erick


Date: Sat, October 20, 2007  CT
Posted by: Jim

The entrance direct from the Randolph L station to Field's was taken out in recent years in part due to theft and security, among other reasons. The Randolph L station was remodeled with funding by Field's. The aluminum facade with the giant CTA logo is the remainder of that remodeling. Carson's also had a similar arrangememt. The Randolph L Station would be torn down and replaced with a new station at Washington and Wabash under longer term plans.

Date: Sat, October 20, 2007  7:31 pm CT
Posted by: denise

re: the direct entrance from the "L" into Marshall Field's: apparently not now, but there definitely used to be....for years and years. I believe it was the 3rd (????) floor, and I am sure it was right thru the china dept. I was always afraid when I had on my winter coat, especially as a child, on the way in and out to the Lake St 'L', that I would knock something over and break it! on the way to visit my older sister who was working in the wonderful gigantic toy department.....

Date: Sat, October 20, 2007  5:50 pm CT
Posted by: Joseph From CA

For online shopping on Carsons.com, you can now use your Carson's card as a form of payment. I also like Carson's new slogan "Come To The Right Place". No doubt they are taking a jab at Macy's with that.

I've walked through of a couple of my local Macy's lately, and it just sickens me every time I do, to think that the high quality of Field's was replaced with such a bland, dull store like Macy's. Keep up the fight fellow Field's fans. I think it is only a matter of time before we have our beloved store back.


Date: Sat, October 20, 2007  1:52 pm CT
Posted by: Jeff

Saturday's Chicago Tribune once again has fallen for a Macy's public relations ploy in regard to the meaningless return of Frango mint production to the State Street Store. If Lunkhead really thinks that he is fooling the former Marshall Field's customers with this sham, then it is he who is the blithering idiot, and we already know that for a fact. We really don't care whether frangos are made in Pennsylvania or chicago. The fact is that this is merely a public relations ploy which the Tribune has fallen for, or perhaps I should say they have been hoodwinked? Any fool can see that this is just a case of smoke and mirrors, not unlike the Tribune-Macy's sham about the "Great Tree" at Christmas time. Chicagoans and others will continue to boycott the Macy "shop for shlock" routine. This P.R. stunt, which it really is, merely shows once again, that the old saying, "stupid is as stupid does," personifies the Macy's moronic mindset. When will they ever learn? Or perhaps the question should be, is it possible for morons like Lunkhead and his ilk to learn the errors of their way?

As always, it is important to respond to the Tribune's Voice of the People when they have letters like this. The following is a reminder of some suggestions when writing the Tribune.

* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated copy of your response,if you get a copy at all. It is very important that you keep a copy for your records.

* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com

* Please remember to include a daytime phone number for verification purposes.

* Be certain to indicate in your letter that it is "for publication."

* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclusivity.

* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the larger cause.

* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.


Date: Sat, October 20, 2007  12:44 pm CT
Posted by: L. Grand

I found this quote by C.S. Lewis today and thought about how ironic it is when contrasted to Macy's continual attempts to "win over" shoppers:

"If you are on the wrong road, progress means doing an about-turn and walking back to the right road."

I know that quote is a little too deep for Macy's to ever understand it. Oh, well. *SIGH*


Date: Sat, October 20, 2007  12:56 am pm CT
Posted by: James in Minneapolis

Hi All---

Today's Minneapolis Star Tribune had a large insert advertising section for Red Star Store for a One Day Sale that will happen tomorrow with a preview day to be held today. I looked on the Men's clothing page: lots of space devoted to lower end brands----Alfani, Club Room, Tasso Elba, plus Claiborne, Geoffrey Beene, and Kenneth Cole Reaction. Nothing there for me.

It did make me think however. Ordinarily this would have been a huge shopping week for me. Originally it was the Dayton's week long Anniversary Sale and later a week long Field Days Sale. Therefore, for a couple of decades, it became a week where I made probably 2 or 3 trips to the Nicollet Mall Store Downtown and covered different sections of the store each trip.I always spent several hundred dollars during that week; a couple of years were as much as $2,000. This year I will spend, umm, let's see....uhh....zero.

It was a great time to start Christmas shopping, especially for my brother-in-law. He is a school teacher and never spends any money on his own clothing so it is so easy to shop for him. I could just go into Men's and find all kinds of very cool shirts and sweaters on sale and buy something that he would really like but would never buy for himself. And sometimes there would be some really high quality summer stuff on clearance like silk shirts, which he always wanted but never had, so I would buy one of those too, and maybe save like $80 off the regular price so I got a bargain on it. Meanwhile, he got a pile of presents to open and I got one person on my list already taken care of at bargain prices. I also may have gotten a start on gifts for my sister & mom that week as well.

I realize as I write this how much I miss that week of shopping in October. It always happened this week when teachers had off for the state educators' convention. It was such a grand tradition but also was a cool business tradition in Minneapolis-----many of us were aware of the fact that we were pumping a lot of money into the local economy. There was a bit of shopping madness in the stores at that time----the feeling was real. We knew the store was bending a bit to give us brands on sale at great prices that did not usually go on sale and we were responding in turn with shopping much more than usual.The staff was quite giddy at times as well-----I can recall a couple of times overhearing gleeful conversation about surpassing the goals for the morning-----instead of the krap of today about when their next break is or where they are going out tonight.

Regards.


Date: Sat, October 20, 2007  12:03 am CT
Posted by: Craig

Another nice pro-Field's conversation is listed on yelp.com

http://www.yelp.com/topic/chicago-macy-s-schadenfreude#pageBottom

Typically a more young readership, but just as against Macy's


Date: Fri, October 19, 2007  10:34 pm CT
Posted by: Mike M

I compliment Mr. Bauer for the politeness of his response. However, he still doesn't get it. Bauer's research was flawed and was presented in a manner that compouned the flaws.

Note that Mr. Bauer does not criticize Mr.Barbaro's article at all. Not one criticism. That suggests that either (1) Mr. Bauer does not understand the flaws in Mr. Barbaro's article or (2) that Mr. Bauer understands the flaws but does not want to irritate either Mr. Bauer or the Times.

In Barbaro's front page article in The New York Times, the point in the article's title and in the text of the article was that Macy's current troubles are due to the coupon strategy. WRONG. Do you understand that, Mr. Bauer? WRONG.

Furthermore, the placement of the Barbaro article on the front page of the Times is a bit peculiar. It suggests a groveling to Macy's, which turns out to be one of the biggest sources of advertising revenue for the Times.

I hope that Mr. Bauer, who seems like a gentleman in his post, will take a step back and rethink his position. Otherwise, he will only further to undermine his crediblity. As for Mr. Barbaro, you can expect more cheerleading in the Times by him for Macy's. After all, the ad revenue for the Christmas season is crucial. The Times, no doubt, is rubbing its hands together in anticipation of the revenue. Oh, and THE BOYCOTT IS WORKING!


Date: Fri, October 19, 2007  9:58 pm CT
Posted by: Drew

Professor Bauer's article is well worth downloading and reading. His article is well-researched and highlights one key point of the Red Star debacle: the acquisition of the May Company stores has indeed resulted in higher consumer prices. By eliminating the competition, the Red Star Store was able to spend less on advertising. While the Red Star saved money, the consumer actually lost money.

In addition to the current analysis, further research could focus on loss of merchandise selection, destruction of unique shopping venues and services, and homogenization of the American retail landscape. I would suggest that Professor Bauer's book would be a well-regarded component of retail and marketing programs, serving as a case study of the ill-effects of corporate greed and arrogance.


Date: Fri, October 19, 2007  8:55 pm CT
Posted by: Anonymous

Does the L station still have an entrance to marshall fields

[Answer: No.]


Date: Fri, October 19, 2007  6:20 pm CT
Posted by: Gayle

To Professor Bauer:

I'm glad to see that you're exploring the anti-trust angle of this fiasco, and I wish you success. I believe, however, that your basic point was perhaps lost or twisted in the NY Times article. Whatever the writer's intent, the article struck many as an apologetic and pro-Macy's public relations piece that ignored the real underlying issues. I am admittedly a bit touchy on this topic, because many Chicago media outlets have done little more than present Macy's press releases as "news items."

I am a business professional and a writer, and I was completely taken aback that this takeover was allowed to proceed in the first place, and that the media then bellied up to the trough and accepted Macy's line of cr*p without question.

I don't understand how Macy's can devour a competitor with 400 stores and create a near monopoly in some markets without the FTC batting an eyelash, yet Whole Foods was forced to spend a ridiculous amount of time fighting the FTC tooth and nail in their quest to purchase 35 or so Wild Oats markets.

Can anyone explain this in simple terms?


Date: Fri, October 19, 2007  6:00 pm CT
Posted by: Brad

Macy's combines the use of print and direct mail coupons in tandem with a significant increase in the number of direct mail and advertised sales discounts. Analysts have reported that Macy's reliance on frequent, deeply discounted sales promotions may boost short-term revenue, but at the expense of profits.

Is it possible to separate the impact of Macy's coupons on customer behavior, total store revenues and store profits from the impact of coupons used as just one of many other discount promotions offered by Macy's.

Furthermore, Marshall Field's use of coupons differed under Target and May Company ownership. Any study that compares Macy's use of coupons to Marshall Field's must not only take into account the year, but also the other direct mail and advertised sales discounts utilized.

It may be worth noting that although Macy's has claimed that direct mail coupons are only sent to Macy's cardholders, I am not a Macy's cardholder and yet I frequently receive direct mail coupons and other direct mail sales promotions. In fact, many of my neighbors who also don't have Macy's cards receive these Macy's promotions, as well. We frequently share a laugh in our building's mailroom as we all throw anything from Macy's directly into the trash!


Date: Fri, October 19, 2007  5:50 pm CT
Posted by: A. Perkins

Cramer's 'Mad Money Lightning Round': Palm Slapped

By TheStreet.com Staff

10/18/2007 7:43 PM EDT

Macy's (M - Cramer's Take - Stockpickr - Rating): "I gotta tell you... the guy [Chairman, President and Chief Executive Officer Terry J. Lundgren] is beginning to get me nervous and worried. ... Their stock is low, it seems cheap. ... But there is no way I'm gonna buy a retailer right now. ... I think Macy's is too dicey right now."

http://www.thestreet.com/_yahoo/funds/lightninground/10385372.html?cm_ven=YAHOO&cm_cat=FREE&cm_ite=NA


Date: Fri, October 19, 2007  5:46 pm CT
Posted by: A. Perkins

macy's is now offically "NEGATIVE!

"Moody's Cuts Outlook on Macy's

Friday October 19, 6:32 pm ET

Moody's Cuts Macy's Outlook to 'Negative' Due to Same-Store Sales, Consumer Spending Outlook

NEW YORK (AP) -- Moody's Investors Service on Friday cut its outlook on department store operator Macy's Inc. due to continuing negative same-store sales at one group of stores and the challenging consumer spending environment...

Moody's said it lowered its outlook due partly to negative same-store sales, or sales at stores open at least a year, at stores that were once owned by May Co. Macy's converted more than 400 former May stores to the Macy's name in September 2006...

Moody's also noted "the uncertain outlook on consumer spending that could further delay improvement in the former May stores' performance."

http://biz.yahoo.com/ap/071019/macy_s_moody_s.html?.v=1

Date: Fri, October 19, 2007  5:37 pm CT
Posted by: Michael

I sure hope Mr. Bauer makes some corrections to this paper. Though I was able to just glance at the 70 some pages, I hope he at least begins with page 16. The May dominace at the Christiana Mall in Delaware was not between its two stores Hecht's and Lord & Taylor. Hecht's, formerly Wanamaker's, became Lord & Taylor in 1996. The May dominace at Chrisitiana was between Strawbridge & Clothier and Lord & Taylor. Strawbridge's sadly closed in early 2006, Lord & Taylor in June 2006.

Also on page 51, the Parisian store at Keystone Crossing in Indianapolis is not becoming a Belk. It was sold to Nordstrom. The Southern stores were sold to Belk but the Michigan stores went to Bon-Ton. The other Indianapolis Parisian store, also now owned by Bon-Ton, became the area's only Carson Pirie Scott. Also, why are Parisian and Von Maur listed as department store competition to Macy's when Nordstrom isn't? Yes, Macy's doesn't hold a candle to all 3 of those stores but they should all be placed in the same retailing designation as they are considered specialty stores.

Also, quick glances showed names like Sak's (Saks), L.S. Ayre's (L.S. Ayres) and Burdines's (Burdines). I'm sure I could find more. I'm available for such a service.

With all of the footnoting, I expect exact facts and correct spellings. But I do agree with Jim McKay, it is more than just about the name. Quite frankly it would be worse if the Field's stores were still called Field's, considering their present state.


Date: Fri, October 19, 2007  5:31 pm CT
Posted by: Erick

On the first day at MacyC-s, Lundgren gave to me, fruit fly from the store tree.

On the second day at MacyC-s, Lundgren gave to me, two Alfani suits and a fruit fly from the store tree.

On the third day at MacyC-s, Lundgren gave to me, three pay cuts, two Alfani suits and a fruit fly from the store tree.

On the fourth day at MacyC-s, Lundgren gave to me, four phony Frangos, three pay cuts, two Alfani suits and a fruit fly from the store tree.

On the fifth day at MacyC-s, Lundgren gave to me, five health inspectors. Four phony frangos,, three pay cuts, two Alfani suits and a fruit fly from the store tree.

On the six day at MacyC-s, Lundgren gave to me, six clerks are sleeping, five health inspectors. Four phony Frangos, three pay cuts, two Alfani suits and a fruit fly from the store tree.

On the seventh day at MacyC-s, Lundgren gave to me, seven shoppers wailing, six clerks are sleeping, five health inspectors. Four phony Frangos, three pay cuts, two Alfani suits and a fruit fly from the store tree.

On the eighth day at Macy;s, Lundgren gave to me, eight bags are breaking, seven shoppers wailing, six clerks are sleeping, five health inspectors. Four phony Frangos, three pay cuts, two Alfani suits and a fruit fly from the store tree.

On the ninth day at MacyC-s, Lundgren gave to me, nine workers quitting, eight bags are breaking, seven shoppers wailing, six clerks are sleeping, five health inspectors. Four phony Frangos, three pay cuts, two Alfani suits and a fruit fly from the store tree.

On the tenth day at MacyC-s, Lundgren gave to me, ten coupons failing, nine workers quitting, eight bags are breaking, seven shoppers wailing, six clerks are sleeping, five health inspectors. Four phony Frangos, three pay cuts, two Alfani suits and a fruit fly from the store tree.

On the eleventh day at MacyC-s, Lundgren gave to me, eleven dresses tearing, ten coupons failing, nine workers quitting, eight bags are breaking, seven shoppers wailing, six clerks are sleeping, five health inspectors. Four phony Frangos, three pay cuts, two Alfani suits and a fruit fly from the store tree.

On the twelfth day at MacyC-s, Lundgren gave to me, twelve toilets smelling, eleven dresses tearing, ten coupons failing, nine workers quitting, eight bags are breaking, seven shoppers wailing, six clerks are sleeping, five health inspectors. Four phony Frangos, three pay cuts, two Alfani suits and a fruit fly from the store tree.


Date: Fri, October 19, 2007  5:28 pm CT
Posted by: Erick

Macy's has to wake up! Frangos made in some factory down south will not get Fields customers to shop at Macy's. Here is an idea. Why not make money in the retail business. Bring back Fields and it will happen.

Your strategy to make money by throwing it away is not working.


Date: Fri, October 19, 2007  4:48 pm CT
Posted by: Zelda

Let no one think that just because a year has gone by and Macy's is still there that we have forgotten about Marshall Field's for even one instant! I am just as angry now as I was a year ago. The only thing that's changed is that my resolve has become stronger. I've also engaged the support and agreement of many others, who have come to share my enthusiasm for the cause. Blogging and demonstrating are very important, but the bottom line is profit. Macy's profits are in the toilet, and sooner or later, they'll be making their exit, IF WE JUST HANG IN.

Date: Fri, October 19, 2007  4:04 pm CT
Posted by: gle

Just noticed this hot off the press from the "Tribune." It will probably be out in other sources any minute. We are having an impact!

"Moody's changes outlook on Macy's to negative."

http://www.Chicagotribune.com/business/chi-071019macys-outlook,0,7042361.story?track=rss

Date: Fri, October 19, 2007  3:30 pm CT
Posted by: Drew

Relatives told me about the opening of an "upscale" mall in suburban Detroit, so I had to check it out:

http://www.freep.com/apps/pbcs.dll/article?AID=/20071019/BUSINESS06/710190393/1002&theme=PARTRIDGECREEK102007

For some unknown reason, this mall doesn't include a macy*mart. Wonder if JL Hudson or Marshall Field's would have been included in this "upscale" retail project?


Date: Fri, October 19, 2007  3:13 pm CT
Posted by: gle

After a year of reading this website, numerous other comment blogs and talking to people who see my button, it seems obvious there is an ever-growing market for the return of Marshall Field's to Chicago. Messy's has disappointed customers all over the United States, even many who originally said they "liked change" and were shopping at Messy's. Comment blogs on the return of Frango Mint production to Chicago indicate mostly apathy not appetite. Any intelligent business entity has got to see all this. The market for Messy's is increasingly disgruntled. Messy's is NOT the hot new shopping trend they expected to be (and seem to think they are).

I agree we really need to step up our efforts for this holiday season. It's important that customers be visible OUTSIDE the store, and show that we aren't coming back until there is something worth shopping for--like Field's.

I really appreciate reading this website. People who thought they were stuck with Messy's are discovering we have support all over the country, and realize they have a voice.

I plan to be there for at least our November 23 and December 2 events, hopefully others. I never leave the house without my Marshall Field's button, and never know when I will need to hand some out--people love them and still want Marshall Field's!


Date: Fri, October 19, 2007  2:35 pm CT
Posted by: Doris Ray

Hello Fans,

So are you really telling me T.L. is bringing back Frango Mints to Chicago but it's really not Frango Mints because it's not the same recipe? Can they get sued for this? Every time I read the blog it amazes me just how plan old stupid these people are. Just when I think they can't slide any lower on the old stupid-meter, they go and lower bar. What is wrong with them? They have become a joke and a laughing stock in the retail community. There is no horse sense among the entire lot of them! As much as I miss Chicago, it's probably best I'm not there to witness all the looney-ness first hand. I hope there is at least one good brain among the collective lot to have the sense to secretively be marketing the sale of the State Street store to a decent developer which is willing to do the right thing. And we all know what that is--BRING BACK MARSHALL FIELD'S!

I have a response in the queue for the person who called us C+MFC- fans in the Chicagoist.

In one marketing ploy, LoehmannC-s is accomplishing the following: getting Marshall FieldC-s customers, the attention of the entire city and slapping the competition! Congratulations to their marketing team! Too bad T.L. and company havenC-t learned the benefits of good marketing!

Keep up the fight! Your #1 long distance cheerleader,

Doris


Date: Fri, October 19, 2007  2:28 pm CT
Posted by: Jim McKay

In response to Prefessor Bauer, I am grateful for your interest and comments. I don't have time to submit a full reply at the moment but plan to in the next few days.

Regarding your research, I'm sure the counts of coupons are accurate; at the same time, within the context of the NY Times article, Barbaro's assertions about Field's would have to be buttressed with statistics about coupons from when it was owned by Target in 2003 as well. Given that Macy's said in 2005 and 2006 that it was shifting advertising from newspapers to direct mail, indeed stats about what coupons were distributed by mail would be necessary to support the claims of the NY Times article.

Despite the rep of the NY Times and Barbaro for excellent journalism, this one didn't measuere up to those supposed standards. It would have been simple to put this article in perspective with a 20-word paragraph explaining that there are more problems than coupons; The Times should have gone as far to inform the readers that there was an unprecedented series of consumer protests of which the latest had only grown larger. The Times was informed of these and it received coverage in dozens of other papers world-wide.These people weren't protesting the lack of coupons--quite opposite, they were mocking Macy's coupon's. In fact, Macy's is being protested on many levels. The article came across as buying Macy's more time because of coupon problems. That's simply wrong. And fond memories aren't exactly what we are about either. Two or three years ago, we had great service and merchandise at Field's and we don't now. Coupons won't fix that. The New York Times should have acknowledged that. I also question why such an article deserved front page coverage. I have been a subscriber to the NY Times for close to 20 years and this article has severly comprimised its reputation in my mind and that of others.


Date: Fri, October 19, 2007  CT
Posted by: Mark Bauer

Ladies and Gentlemen:

This is coming a little late in the discussion, but I just read some of the references to Michael Barbaro's article on coupons and my research, which was used to support his article.

I have lived half my life in Chicago and love Marshall Field's. I study antitrust law professionally -- the law of business competition. I've always been fascinated by department stores and wondered whether Macy's purchase of May Department Stores was a violation of the antitrust laws -- by giving it the power to raises prices across the country.

I looked at coupons as a way to measure Macy's market power. Maybe I'm right and maybe I'm wrong -- there are a lot of ways to look at this. But my research is solid and I offer up solid evidence that Macy's has substantially lessened competition since buying its largest competitor. My goal was to encourage the US Federal Trade Commission to reexamine the merger in the first place. That's still my goal, although admittedly it is an unlikely one.

It was not my intention to denigrate your memories of Marshall Field's by focusing on coupons -- far from it! And of course I know that Macy's sends coupons directly to card holders, but that wasn't the point of my research.

I contacted Michael Barbaro after my research was done and that encouraged him to write the article. As far as his alleged bias, I would suggest you read all that he has written -- and to do that, you need to look beyond the New York Times -- he has only been with the Times for less than a year. Before that he was with the Washington Post and has followed Macy's for years.

I haven't included my email in this posting because of spam concerns, but if anyone wants to contact me, you can look me up at the Stetson University College of Law website. And my article -- for which the title should explain my sentiments -- is soon to be published in the Temple Law Review and is available in draft at a law professor posting site here: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=991349

The article, by the way, is titled "'Give The Lady What She Wants' --As Long As It's Macy's." My medium-term goal is to turn it into a book.

I have presented my research to groups of law professors in six cities in the United States and one in Canada. And after each presentation most participants step outside their law professor thinking and share memories about department stores, and comment not only on why Macy's should have never changed all the names -- but ask why the US Federal Trade Commission ever permitted this in the first place.

That was part of my goal. And I wish you the best of luck in accomplishing your goal.

Best,

Mark Bauer


Date: Fri, October 19, 2007  12:37 pm CT
Posted by: Gayle

Hi all,

I just returned from a five day trip to the Covered Bridge Festival in Parke County, Indiana. For those of you not familiar with the festival, the entire county turns into a sort of giant flea market/swap meet/food fest for a ten day period every October. It attracts millions of visitors, and offers every bit of merchandise you could ever imagine.

While browsing a booth the other day, I happened upon a large display of Martha Stewart stuff. It was clean, nicely displayed, and less than half the price of retail. I made a purchase, and the friendly and attentive vendor wrapped it carefully in paper, and then placed it in a sturdy plastic bag.

In the middle of an Indiana cattle field, I was able to purchase MS merchandise that was cheaper, more attractively displayed, packaged better, and with much friendlier and faster service service than I could ever dream of at Macy's. Come to think of it, the only thing that reminded me of Macy's was the smells wafting from the nearby cattle...I've smelled that smell every time Lundgren speaks!


Date: Fri, October 19, 2007  10:52 am CT
Posted by: Gayle

Hi all,

I just saw this quote, and thought perhaps I should send it to Lundgren...

"However beautiful the strategy, you should occasionally look at the results."

--Winston Churchill,

British prime minister

think he'd get it?

gayle


Date: Fri, October 19, 2007  8:21 am CT
Posted by: Laurie C

In Ellen Warren's shopping column in Thursday's Trib she interviewd 6 people she stopped randomly on the street to ask where they shopped. A Marcelina Thomas of Chicago answered 'Nordstrom'. "I won't go to Macy's. They destroyed Marshall Field's."

Yet another testament to Field's enduring legacy and Chicago's hostility to Macy's.


Date: Thu, October 18, 2007  7:08 pm CT
Posted by: PaulF

First Marshall Field's, then the Berghoff, and now Phil Smidt's. My Gd, it's enough to break the heart. It's just enough!

Date: Thu, October 18, 2007  9:11 am CT
Posted by: Drew

I'M SO CONFUSED!!!

As a fan of "Law and Order," I enjoy watching repeats of these shows on the USA cable network. The other night I was watching the show and noticed a blah commercial featuring Martha Stewart displaying her line of Martha Stewart Essentials available at Kmart. A little latter in this commercial break, Martha appeared showing her merchandise available "exclusively" at the Red Star Store.

If I would happen to be interested in her "exciting" products, where would I go? What would I do? I'm so confused! Hopefully there aren't legions of "confused" consumers wandering aimlessly between Kmart and macy*mart in search of the REAL Martha Stewart!

Please Mr. Lunkhead, "re-educate" us in our search for the REAL Martha Stewart.


Date: Thu, October 18, 2007  12:43 am CT
Posted by: Andrew

I don't think Field's was ever shut down for health code violations. I was disturbed when Macy's was last Summer. I was saddened to learn Cupid Candies was briefly shut down for 100's of mouse droppings in their shop.

http://abclocal.go.com/wls/story?section=News&id=1413247

Date: Thu, October 18, 2007  12:13 a m CT
Posted by: Steven

I stopped by Loehmann's today on my way into work. At 2:30 p.m., well past lunch and well before evening rush hour, the store was crowded. I too overheard many shoppers excitedly calling friends to gush about the brands available. Personally, I was a bit disappointed with the meager mens department, though it was filled with top brands like Armani, Polo, Ben Sherman, Lucky Brand and Calvin Klein, etc. with no unrecognized brands as filler. I also think the store looks a bit classier than the other discount designer stores on State, including Nordstrom Rack. You certainly can't beat the view out the front wall of windows. Loehmann's is certain to eat away more of Macy's sales. With rumors swirling about who will open in the Carson's building and across the street on Block 37, can the future look any bleaker for Macy's on State Street?

Date: Wed, October 17, 2007  11:07 pm CT
Posted by: Joe D

Did anyone else see the ABC 7 story at 10 PM about the "return" for Frango Mints to Chicago? At the end of the segment, the reporter points out that Cupid had to create their own recipe for making Frangos in Chicago because the real recipe is "Top Secret!"

Just before the news ends, all of the anchors say, "Well if they are not made with the Frango recipe, what are they? Faux Fragos??" and they all laugh and make fun of the new fake Frangos. It was priceless.

Another flop for Messy Mart!!


Date: Wed, October 17, 2007  10:52 pm CT
Posted by: Steven

The new 640,000-square-foot upscale Mall at Partridge Creek (the first to open in Macomb County outside Detroit in 31 years) is designed to capture affluent shopping dollars that had trickled to Somerset Collection in neighboring Oakland County. It has a Parisian department store and a Nordstrom. What? No Macy's? How, oh how is the Mall at Partridge Creek going to attract the affluent shopper without Macy's exciting, upscale merchandise?

Just fine, I think.


Date: Wed, October 17, 2007  10:20 pm CT
Posted by: Jim McKay

A few dates to reserve now--full details will be forthcoming.

* Our next full-fledged rally will be Noon, Sunday, December 2, 2007 under the Great Clock at State and Washington. Be there and bring a friend!

* Please hold open some time on "Black" Friday, November 23 and Saturday, November 24, 2007 for some special activity on State Street.

* More news coming in the Field's Fans E-newsletter due in the next few days.


Date: Wed, October 17, 2007  4:55 pm CT
Posted by: MM

Be sure to read and leave your comments on token Frangos to be contracted to be made in Chicago. Chicagoist has a whole thread on this.

http://chicagoist.com/2007/10/17/macys_brings_ho.php#comments

Date: Wed, October 17, 2007  4:45 pm CT
Posted by: Robyn

In followup to my post about the weird Loehmann's article in the Sun-Times yesterday, today's lovefest between Sandra Guy of the Sun-Times and Ralph Hughes makes it even more obvious that these two are in cahoots.

Date: Wed, October 17, 2007  4:38 pm CT
Posted by: gle

The "Sun-Times" paints a much too-rosy picture of the return of Frango Mints to Chicago.

"Made in Chicago--again! SWEET HOME CHICAGO/Macy's picks local Cupid Candies to make some Frango mints"

http://www.suntimes.com/business/606313,CST-NWS-macys17.article
Be sure to write the Sun-Times about this one--letters@suntimes.com--every time you respond it helps bring back Field's!

Date: Wed, October 17, 2007  7:37 am CT
Posted by: N4

i will not enter a macys until marshall fields is restored.

Date: Wed, October 17, 2007  6:30 am CT
Posted by: Paul in Baltimore

In regards to the article on macy's be ranked #1 in customer service in Los Angeles. I find it interesting that the writer says there is more good news for macy's because 40% of those who bought something at Saks, Nordstroms, etc., stopped at macy's first.

Maybe I'm reading it wrong, but it seems like macy's should be concerned because, apparently, these people were unable to find anything suitable at their store.


Date: Wed, October 17, 2007  1:42 am CT
Posted by: Darrid

The Frango Fiasco...

I just found the correct link to the Frango posts and yes its still there. I thought it was interesting that many folks don't know how to read financial reports and people don't understand the difference between sales and profit. Your sales can be lower but have improved profit. Anyway I digress. I also thought it was interesting that so many people from posted from so many states. Again this pays homage to the Marshall Field name.

http://www.topix.net/forum/source/chicago-tribune/T4F7LM631SUC1666L

The entire production could be placed on the upper floors. Floors 10 to 13 are practically unused and a kind of dumping ground for old props and Christmas displays. I been on all 3 floors and have pictures. Im sure there could be a tax break for opening a new business in that space which would also increase the value of the building.

In any event without the Field's name and backing, Frangos have become a ubiquitous product. I spoke with several of the former Field's employees here in Columbus and each expressed their dismay with the Frango sales. "No one knows what they are or where they came from."

When I went to the Macys at Herald Square in New York last winter I spoke to an employee that was literally 15 feet from one of the Frango displays. She said "I donC-t know if we carry those" to which I pointed at the display. "Oh those!" she said I have never tried them.

Here are a few of my favorite quotes from the Trib Blog....

- Now Daley can get a 10 cent tax on Frango mints...

- Perhaps Martha Stewart will launch a new flavor of Frango "Corporate Crumble"...

- Any brown substance sold at Macys isnC-t chocolate folks...


Date: Tues, October 16, 2007  11:01 pm CT
Posted by: Robyn

Regarding the Sun-Times article about Loehmann's I'd be so angry if I was Loehmann's. The Sun Times gives all this PR to Macy's in their articles. Then they interrupt Loehmann's article with what is effectively a commericial for Macy's. It was if Sandra Guy was apologizing to Macy's for writing about their new competitor. She should have inserted "I hope I'm not offending you Macy's since we need your ad dollars. " What kind of journalism is that!? IT'S NOT!

Date: Tues, October 16, 2007  10:06 pm CT
Posted by: Michael Trenteseau

A bizarre flashback...

http://lifestyle.msn.com/beautyandfashion/personalstyle/staticslideshowoprah.aspx?cp-documentid=5484715>1=10516

I found this link on the MSN home page today. It shows several makeovers to help women look thinner - all of the clothes were identified as coming from MARSHALL FIELD'S!

How old is this? Or are the wardrobe makeover people deliberately using things they bought back when Chicago had a store with nine floors of top-quality merchandise and excellent service?


Date: Tues, October 16, 2007  9:50 pm CT
Posted by: Siamak

The dozens of posts on the Chicago Tribune have been taken down. Why? I'm seriously beginning to question the Tribune's practices. Any suggestions on what we can do?

Date: Tues, October 16, 2007  9:10 pm CT
Posted by: Beth W

I just returned from a trip out to Orland Square and though I didn't actually visit the Mall had to drive through the parking lot to visit an outlying store. The sign on the macy's store is mostly burned out - quite amusing.

After having a quick bite to eat I stopped in a Cupid Candies store next door. I mentioned to the salesgirl that I heard about them making the Frangos and she said replied that yes, they are all very excited about that. When I asked her how that was going to work though, she didn't know. Then my big question was 'will the Frangoes be available here in the candy stores also, besides macy's?' and she said that she was pretty sure they are going to be. I said that's good, as I won't be buying them at macy's and she just laughed. Probably that has been said many times!

So, not as much info as I hoped for and I sure don't know how much of it is true, but thought I'd give you all a report from the outlying suburbs. I should stop by the plant on Western and see what I can see. I'm not sure if they have an outlet there or not, but will check it out. Stay tuned!

Beth


Date: Tues, October 16, 2007  4:16 pm CT
Posted by: s ali

don't forget what macy's has done to the poor employees who are pressured to leave and otherwise being forced out for not taking pay cuts and benefit reductions.lets rally behind the workers

Date: Tues, October 16, 2007  3:51 pm CT
Posted by: gle

I notice in the photo of those Seattle students wearing trash bags to protest Messy's "sweatshop clothing," the trash bags are black. I wonder if anyone mistook them for sales associates.

Date: Tues, October 16, 2007  11:50 am CT
Posted by: Peter

http://news.enquirer.com/apps/pbcs.dll/article?AID=/20071015/BIZ01/710150324/1076

The above link basically states that West Coast shoppers rate Macy's #1. However, they fail to mention that they have systematically absorbed every department store chain here on the West Coast. Just because you're the only game in town, doesn't make you #1.


Date: Tues, October 16, 2007  11:16 am CT
Posted by: Zelda

Hi Field's Fans,

Yesterday as I walked through the m-store, some way-too-enthusiastic salespeople tried to get me to sign up for a chance at a car. I turned to show them my Marshall Field's tote and said, "I hate macy's and I never shop here.!" Later on, I had a free hour, so I went over to see the new Loehmann's, on the northeast corner of Randolph and State. I was inclined to like the store even before I got there, because of their ad which stated it was across from the Marshall Field's landmark store. Well, it's a gorgeous store with two full floors full of high quality bargains, lots of light, well displayed merchandise and an escalator. I bought tons, and afterwards, walked through the m-store once again, this time with a large Loehmann's bag draped over my shoulder and a big smile on my face. If you work in the Loop, Loehmann's should become a regular shop-stop. It's only been open a couple of days and it's THRIVING. While I was shopping, THREE women were on their cell phones telling their friends to come check it out. And apparently the weather is not affecting their sales!

Your friend-in-Field's,

Zelda


Date: Tues, October 16, 2007  10:27 am CT
Posted by: John

Hi All,

It has been a while since I posted. But I have been following along all the comments on here.

I had lunch on Sunday at Rockit Bar and Grill with a good friend whose mother has worked for Federated for years. She told him that it is pretty much going to work out to change the State Street Store back to Marshall Field & Co. Similar to the Nieman Marcus Group's owning on the one Bergdorf Goodman store. (a VERY happy 100 birthday to Nieman Marcus, by the way!!)

I still cannot believe these idiots at Macy's have not gotten rid of Terry Lunkhead. There is something fishy about that. I wonder what he has over the board's head that they always do what he says and you NEVER hear dissention in the ranks.


Date: Tues, October 16, 2007  9:25 am CT
Posted by: Brian

The loss of Marshall Field's is probably the biggest corporate blunder since New Coke. I'm a big supporter of your movement out of principal. I worked hard to get a candy product of mine into several White Hen stores, and the ones that have already converted to 7-11's won't carry it. This corporate imperialism has got to stop and I'm protesting 7-11.

Date: Tues, October 16, 2007  8:56 am CT
Posted by: jimmy gimbels

How interesting is the "Great Tree Memories" ad in the Chicago Tribune. Look closely at the picture of the tree. That is not the 2006 Macy version of the tree, I believe it is an earlier Marshall Field's version of the tree. The Macy tree had few decorations and looked rather sparse. Do you remember the cardboard snowflake Macy's plopped on the top?

Funny how Macy's values a prize package consisting of a lunch for eight people and some Martha Stewart ornaments at $1,600! The "lucky" winner gets to pay taxes on the overinflated price. But again, all prices at the M store are overinflated.

So as a Field's Fan, I will enter the contest online by writing about Marshall Field's tree memories. And how Macy's can't get it right.

Tid bits:

How could Macy's make their stores look even worse? By stacking boxes on boxes all over the store! The place looks like a warehouse.

Do you need a good laugh. Take a look at some of the holiday items in the china and gift departments. One salesperson referred to the display as "our Christmas tacky assortment."

Macy's should call Martha on the phone to find out how to spell her name on signage. Is it Stewart or Stewert? Opps. Remember all the mispelled directional signs?

We are all talking about Frango mints again. I still have people swearing to the heavens that the recipe has been altered - most likely cheaper cocoa and other ingredients. Friend report some candies are very waxy (cheaper ingredients), while others are brittle (old or mishandled candy). Something along the line seems not the same since Field's took care of them.

It looks like maintenance has been cut back in several suburban stores: broken doors, burnt out light bulbs and dirty floors all over the place. Tsk. Tsk. Note to Macy's: Why are so many of your escaltors always "out of order"....for weeks?!

The number of temp holiday positions is a lot lower than last year.

Insider tip: Look out shoppers! Macy's is distributing a lighter weight (read: less expensive and easy to break) plastic bag. Management claims it is lighter and stronger. Ah, sure it is.

Jimmy Gimbels again risks his sanity by visiting Macy's so you don't have to!


Date: Tues, October 16, 2007  7:00 am CT
Posted by: Jim McKay

Today's Tribune has a story about how stores are stretching the holiday season to make it even longer. Macy's is noted as putting it's Christmas ornaments department up in September. Macy's brass believe customers are happy to have the extra shopping days.

http://www.chicagotribune.com/business/chi-tue_retail16oct16,0,6239811.story

Meanwhile, today's Sun-Times has a story about the new Loehmann's on State Street and the changes up and down State. Macy's on State is, of course, mentioned.

http://www.suntimes.com/business/604764,CST-FIN-loehmann16.article
As always, you are encouraged to email your comments to the Tribune at ctc-TribLetter@tribune.com and the Sun-Times at letters@suntimes.com This helps a great deal--we believe more so than posting to a comments blog.

Date: Tues, October 16, 2007  4:30 am CT
Posted by: Andrew in Las Vegas

I saw something strange and slightly bittersweet today. Someone was carrying a Macy's shopping bag, but it was a paper bag and the Macy's logo and star were a shade of green quite similar to Marshall Field's. It was nice to see a high quality paper bag with green lettering, but still depressing to see borring block letters in place of the flowing scroll and a star in place of a clock on the side of the bag. I'm not really sure what Macy's is getting at by using bags like this, but I thought it was worth mentioning.

[Note from Jim:
Given it's in Las Vegas, it could be a special bag design for the holidays. Remember, even Field's had red-foil bags at Christmas a few years ago. And of course, this could also be an excuse for them to make their bags a little more Field-like for the holidays.


Date: Tues, October 16, 2007  1:52 am CT
Posted by: norridge

I must go to Woodfield tomorrow on an errand. As did many, many shoppers, I ALWAYS parked by Marshall Field's. I could always remember where my car was in such an enormous lot, and aw, shucks--had to go back through Field's to find my car upon leaving! (time for coffee and, maybe??)

For the first time since Woodfield was built, I will park by LORD & TAYLOR . . .


Date: Tues, October 16, 2007  12:59 am CT
Posted by: Al

I'd like to see how macy's will celebrate the State Street store's 100th anniversary without mentioning Field's name. Ha

"macy*s, the sole creator of Frangos and the macy*s culinary council, is proud to celebrate the 100th anniversary of the historic macy*s building in Chicago, we're proud of OUR history here and everywhere else in the free world. The festivities are bound to be 'New and Exciting!'"


Date: Mon, October 15, 2007  10:00 pm CT
Posted by: James in MInneapolis

I happened to be on 12th floor this afternoon of the Nicollet Mall Store in Downtown Minneapolis. The Archive is right outside the Skyroom Restaurant and the Oak Grill Restaurant. I see that all the material that was in display cases in the middle of the archive room has been removed and only the things on the walls remain.

The archive room was really fun. I do not know how it compared to the one at State Street. This one had material from Dayton's, JL Hudson's in Detroit and Field's. At the entrance to the room was the title: "Three Retail Legends" that was above photographic portraits of each of the 3 companies' founders. What a shame to lose that history and memorabilia; especially if it is replaced with some krap about Red Star Store.

Regards.


Date: Mon, October 15, 2007  6:58 pm CT
Posted by: L. Grand

To P: the Topix forum discussion about Frangos is still there. Here is the link:

http://www.topix.net/forum/source/chicago-tribune/T4F7LM631SUC1666

Date: Mon, October 15, 2007  3:40 pm CT
Posted by: gle

I wouldn't personally try this myself, but applaud these students' efforts to stick up for Guatemala workers whose labor supplies products sold at Messy's:

"Stripped-down student protestors rush Macy's aisles"

"'I'd rather wear trash bags than Macy's sweatshop clothing,'" two students from the University of Washington last week walk through Macy's department store wearing trash bags to voice their concerns over Macy's hiring non-unionized workers for factory work in Guatemala."

http://seattlepi.nwsource.com/local/335464_guatemala15.html?source=rss

Date: Mon, October 15, 2007  11:59 am CT
Posted by: John R.

Perhaps we have been outdone by protesters at the downtown Seattle Macy's. Yesterday, student demonstrators donned only in super size plastic garbage bags and not much else marched through the downtown Seattle Macy's to protest what they consider "Macy's sweatshop clothing."

http://seattlepi.nwsource.com/local/335464_guatemala15.html


Date: Mon, October 15, 2007  10:18 am CT
Posted by: P.

There were dozens of Topix forum responses to the Frango article in the Saturday Tribune.

The whole thread is now gone. Every response is gone.

Where did these go? Why were they removed?

This isn't the first time something like this has happened to the discussion thread of a Macy's article in the Tribune.

I guess this shows why you should keep a copy of your posts for yourself and also why you should mail a letter to the editor. These forum posts can disappear in a flash.


Date: Mon, October 15, 2007  5:44 am CT
Posted by: John D.

"Macy's Terry Lundgren will go down in history as the tyrant who purposely, knowingly, and deliberately angered shoppers with his arrogance, lack of marketing expertise, and selfish aim of personally profitting from real estate. You just do not destroy retail institutions with 150 years of operation and reputation, and expect to force them to love macy's after DEGRADING the merchandising and overall ambiance. Already Big Ten University marketing PhD candidates and professors are talking about macy's "flopping" and alienating shoppers as a future classic textbook case of how NOT to bring a merger together successfully and maintain the loyal shopper base."

That is a quote from a gentleman, who is a marketing proessor at the University of Iowa, whom I met while handing out Field's Fans's leaflets outside of Chicago.


Date: Sun, October 14, 2007  3:36 pm CT
Posted by: Mitch

I happened to tune in to WGN News at Nine last night (Saturday 10/13.) They ran an article on Frango production returning to Chicago. Odd thing was that in the entire spot they mentioned Macy's only once and raced through the name quite quickly. The rest of the time and with the stock footage, it almost seemed like a Field's ad. Field's was mentioned several times.

Be that as it may the real thing about the location of the production of Frango mints stems from their being produced on site at 111 North State. I don't mean to take anything away from Cupid Candies or the candy company in Pennsylvania but the object of the game was to return the candy's production to the store itself, hand made by Field's employees. So jobbing out the production again is merely a tactic, not a jesture in good faith in my opinion.

I received my edition of Eric Bronsky's book "Downtown Chicago in Transition." What a great book. Almost all of the interviewees mentions Marshall Field's and the sad downgrading. I told Eric that I put the book under my pillow and ended up having a dream that I was on the 4th floor (toys) of Field's and had unlimited credit.

Remember that I've targeted the first week of April, '08 when Macy's announces that Macy's on State will "close for renovations." This will be the harbinger of the store reverting back to Marshall Field's. I think Christmas '07 will be a bigger bomb for Macy's than last year and their finances aren't bottomless.

Best regards,

Mitch


Date: Sun, October 14, 2007  1:20 pm CT
Posted by: Robyn

What made Frangos special was not that they were a Chicago confection. They were special because they were made inside Marshall Field's.

I've read that Marshall Field's State Street store shouldn't be viewed as a museum. Well it was more than a department store. It was an institution. It was wrong for Macy's to take it away.


Date: Sat, October 13, 2007  10:00 pm CT
Posted by: L. M. & J.

I see that a Macy's hack supporter offers some absurd views in response to the Topix thread about Frangos. They are ridiculous to blame customers for not supporting noble Macy's sub-standard merchanidise and service; and they portend that Macy's is trying desperately and single handedly to save State Street and American retail. Fact is that by making all stores Macy's, they've made all department stores generic and even less personable and appealing--no special reason to shop department stores.

You know, just when I feel I have reached my absolute upper threshold of anger and annoyance at Macy's tactics they go and raise the bar!!


Date: Sat, October 13, 2007  8:49 pm CT
Posted by: Jim W

Macy's still doesn't "get it", and evidently will never "get it" when it comes to Marshall Field & Company.

- Genuine MF&Co FRANGO mints were made with fresh ingredients from a recipe that did not sacrifice on quality of ingredients.

- The true FRANGO mints were made by Field's own loyal professional candy makers on the 13th floor of the landmark MF&Co Building. The FRANGO mints made were "as Chicago, as candy can get! That fact was much of the allure and "specialness" of the FRANGO mints. That's why residents, visitors and tourists---domestic and international---just HAD to bring back home boxes of FRANGO mints after shopping at Field's! People back home were expecting them because of the reputation and fame of Field's and the uniqueness of FRANGOS.

- Macy Mints? What can that mean to new generations? Some candy thrown out to parade watchers on Thanksgiving in NYC?!

Macy's just keeps floundering on every promise made AND in consisently doing the polar opposite of good business sense in all aspects of the takeover. Once again, Terry L...admit your mistake and bring back Field's or sell it off to someone who really cares and appreciates what Field's was and can once again be! You've proven that you cannot be the proper steward which Marshall Field's deserves in name, merchandising quality and service quality, and in all the "extras" that made Field's reknown around the World. Field's Fans do not give up. In fact, we get stronger to our purpose, and stronger in numbers, with each month your laughable excuses for ever-diminishing sales revenues.


Date: Sat, October 13, 2007  8:34 pm CT
Posted by: Jorge from Boston

'ello Field's fans,

I'm Jorge (Hor-hay) from Boston! I experienced with Filene's, which became Macy's, Kauffman's, which also became Macy's. This place is surrounded by Macy's! AHHHHHHHHHHHHHHH!

Anyways as some of you guys might know, we have Filene's Basement. A little piece of history to our Filene's. I shop at Filene's Basment, Nordstorm, and another store Academy. Filene's was my other store, but since it got bought by Macy's, I didn't want to.

That's my story, and by the way, wouldn't it have been funny if Macy's bought Filene's Basement and says "Macy's Basement?" Haha that's gonna be scaryyy..

Horhay & Family.

My wife, and 2 daughters.


Date: Sat, October 13, 2007  8:14 pm CT
Posted by: John D

Thank you, Steven G. for your posting on Loehmann's setting up shop soon across from the Marshall Field & Company landmark building. It really made my day to know that macy's has even more competition. It appears that Loehmann's, another New York company, is far more astute and in touch with Chicago culture and with the pulse of people's feelings toward Marshall Field's than the "Red Star" store. Macy's neighbor, Loehmann's, does not even acknowledge macy's presence in Chicago in its ads. Loehmann's reveals that it knows of the name and service recognition of MF&Co in Chicago's culture. Let's wish Loehmann's great success in Chicagoland!

Date: Sat, October 13, 2007  7:12 pm CT
Posted by:

Thanks to all who helped make today's leafleting and button distribution on State Street a success today.

Of special note were the many, many Loehmann's bags being carried by shoppers.

Jim


Date: Sat, October 13, 2007  4:56 pm CT
Posted by: Rex B. W.

If you truly want to gag, or worse, check out the November issue of Chicago Magazine. On page 19, there is a full-page ad for, and I quote, "The Centennial Celebration at Macy's on State Street." There are four photos of the tree as "designed by Martha (felon) Stewart, the Walnut Room, the Tiffany Ceiling and the Great Clock. This mind-boggling piece of corporate hubris goes on to state, and I quote again, "The Centennial Exhibition, curated by the Chicago History Museum, is located in the Archives on the 7th floor. The collection tracks the proud 100-year history of the Great Tree, Walnut Room, Tiffany ceiling and Great Clock at our flagship Chicago store."

I know the Chicago History Museum is a fine institution, but how could they have been conned into doing this? And can one actually find a functioning elevator to get up to it? God, we have been so co-opted.

[Note from Jim:
If the Chicago History Museum didn't accept the Marshall Field's archives and agree to curate exhibits in the store, you can bet Macy's would have found a lesser home or none or even auctioned the items off. We've convered this before, and this the CHM simply wants to make sure these items are available.


Date: Sat, October 13, 2007  3:29 pm CT
Posted by: Siamak

There are two pretty sizable retail spaces on or near Michigan Ave. that are for rent.

- The first is the current site of American Girl + Comp US(empty)

- The second is in the Chicago Place Mall just south of Chicago Avenue.

Do any real estate insiders know if Von Maur, Carson's, or Lord & Taylor are considering any of these locations for their downtown flagship? Please post.


Date: Sat, October 13, 2007  12:54 pm CT
Posted by: gayle

Hi all,

Saw something last night I just had to share. I was trapped in bumper-to-bumper traffic right in front of a Macy's Home Store. It made me feel sad, because it was the former store that I had purchased most of my furniture from. There is a left-hand turn lane into the store, and I became aware that car after car was turning into their parking lot entrance.

I couldn't imagine why anyone would shop there now, especially the apparent droves of consumers pulling into the lot! As I got closer, I saw what was happening...all the cars were using driving through the almost empty Macy's parking lot as a shortcut to the busy Costco parking lot next door. Pretty much not one car parked in the Macy's furniture store lot! They all zoomed through to the Costco.

It's comforting to know that Macy's can't even hold a candle to Costco!

gayle


Date: Sat, October 13, 2007  11:27 am CT
Posted by: Stephen G

In today's home delivery of the Chicago Tribune, Loehmann's had a special flyer included. The flyer says....

"Chicago are you ready? LOEHMANN'S the biggest deal in designer fashions is opening this week on State Street between the landmark Marshall Field's building and the Chicago Theatre......"

Not one mention of Macy's on State! Thank you Loehmann's!


Date: Sat, October 13, 2007  10:52 am CT
Posted by: Pat C

The Frango Mint will NEVER be the same !

The reality of making a few 200,000 lbs of Frango Mints on the SouthSide of Chicago, is simply another "DECEPTION" by Terry Lundgren. Gertrude Hawk has the CONTRACT with Macy's to continue making the Frango Mints for Macy's Department Stores throughout the country. Why not make the boxes here in Chicago, rather than, shipping Frango boxes from the Gertrude Hawk company in Dunmore,Pa? If the company wants to win the Hearts of Chicagoans, we have numerous Box and Packaging Companies within the Chicagoland Area, that could save the company Shipping Costs, and more jobs for Chicagoans. This possible 1 year agreement, is just another COVER-UP of the TRUTH.

Macy's, who is selling Fannie May candy in their stores. I'm sure, also contacted this Chicago based company, regarding the production of of Frango Mints, for ONLY their Chicago Stores. There is the great possibility, Fannie May, DECLINED the offer(Deception).

The Cupid Candy operation, here on the South Side of Chicago, is by no means, large enough to take on the "total" production of Frango Mints for Macy's. As the Home of the original "DOVE Ice Cream BAR", the production of the Dove Bar, was moved to Burr Ridge, Il. plant, and several years later sold to the Oak Park,Il based Mars Company.

Did the "Dove Bar" Change from the original Dove Bar that Mr.Stefanos invented ? OH YES ! Big time !

The original Dove Bar was a square 4" by 4" bar. The Bar was made in only Vanilla or Chocolate, and the PRICE per Bar was 50 cents(now $2.99ea)

I, Personally know, that the Dove Bar of Today, is NOT THE SAME!

Be prepared to be fooled by Macy's AGAIN!

MACY'S FRANGO MINTS WILL NEVER BE THE SAME !

The original "Marshall Field's Frango Mints Recipe is GONE !

And,if Mr.Lundgren thinks that, "Deception"

will bring customers to his stores, HE'S WRONG... AGAIN !


Date: Sat, October 13, 2007  10:07 am CT
Posted by: Alan

I think some of the comments on the Trib blog are very on point. It is too little, too late. Jim, you are also probably right that the latest moves are just a desperate attempt to draw customers into the store for the holidays. It might work to get people into the store once, but I don't think it will produce many return trips.

A relative walked through the Oak Brook store and described it as a shell of what it was just over a year ago. The merchandise is clearly downmarket, the wine section is virtually non-existent, with no private-label wine left (odd for a company that prides itself on its private labels), and there aren't many customers to be found.

That said, the latest moves may be marking a turning point. Management is starting to realize the obvious that the moves they have made haven't been working. Another bad Christmas season may be all it takes for them to bite the bullet and fully reverse their mistakes (sort of like Target ca 2001, when they made the decision to move Field's back upmarket and remodel the State Street store).


Date: Sat, October 13, 2007  8:45 am CT
Posted by: Jim McKay

Today's Chicago Tribune has a story about Frangos and how Macy's will announce next week that they will make them in Chicago during a one-year contract with a local maker.

As someone has pointed out on the Trib's blog, this is probably just a temporary fix to get Macy's through this "make or break" year. Since this story of the return started out last spring, I suspect that the deal has been done but they've waited until now for the holiday publicity.

The story is at the following URL but please make a point of emailing your response to the Voice of the People.

http://www.chicagotribune.com/business/chi-sat_frangooct13,0,2902073.story?coll=chi_tab01_layout
The following is a reminder of some suggestions when writing the Tribune.

* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated copy of your response,if you get a copy at all. It is very important that you keep a copy for your records.

* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com

* Please remember to include a daytime phone number for verification purposes.

* Be certain to indicate in your letter that it is "for publication."

* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclusivity.

* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the larger cause.

* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.


Date: Sat, October 13, 2007  12:25 am CT
Posted by: James in Minneapolis

Hi All---

Wow---I think Mark in Phila really hit the nail on the head with the press refusing to use the word DOWNMARKET with the Field's to macy's conversion----as well as the conversions of the other May Doors.

I also purposely use the term DOWNGRADED when referring to the change from Field's to Red Star. It has such a strong connotation and it seems to provoke discussion.

Regards.


Date: Fri, October 12, 2007  9:36 pm CT
Posted by: Julie

An attachment bracket broke on a sectional sofa purchased last year just before Marshall Field's became Macy's. Now Macy's is listed as the brand's only dealer in Chicago, so we went to the furniture department to get the replacement part. Since the sofa is under the manufacturer's warranty, we figured that Macy's wouldn't profit, thus justifying this more convenient option.

Jimmy Gimbels should love this... the furniture department was empty and we walked around until we found a bored saleswoman sitting at her desk. She told us that she couldn't get a replacement part for us, regardless of whether or not the part was under warranty, and that we would have to call Macy's customer service number for help.

We went to the elevators, hit the down button and waited for more than 5 minutes for an elevator that never came. The same saleswoman saw us waiting and was joined by another bored saleswoman and together they approached the elevators. They pressed the button, again, and waited a few minutes before we overheard them say to each other that the elevators were probably broken again and that they should try a different bank of elevators. They left us standing there without ever saying hello or telling us that the elevators were out of order.

We searched for other elevators and found them broken, too. Finally we made our way to the ground floor, thoroughly disgusted with the store's displays, merchandise and unkempt, dirty appearance. We went across the street to Starbucks - not the one inside Macy's - to call the customer service number from a mobile phone.

Customer service told us that they couldn't order the part and that we should call the manufacturer. They didn't have the manufacturer's phone number and suggested we call directory assistance. We finally tracked down the manufacturer and were told that they only provide parts through their retailers and that we should call Macy's again.

After another try with Macy's, we gave up and called an out-of-state retailer, not Macy's, and told them about our experience. They told us that they were very disappointed to see how Macy's has destroyed Marshall Field's and that their trips to Chicago always used to include shopping at Field's on State Street. They looked up the part and said they would be happy to order it from the manufacturer and that it would be sent to our home next week. They said that for fellow Marshall Field's fans, there would be no charge!


Date: Fri, October 12, 2007  7:12 pm CT
Posted by:

Well I was pretty excited today as I went to the Marshall Field's at Columbus City Center. I went to look for props, pictures or anything that had been Marshall Field's. I spoke to a few of the sales associates who told me when Kaufmann's took over they kept most of Field's displays.

I was able to get 3 pictures for $17.50 and all monies went to the Cancer Society.

During my travel around the store I noticed that a lot of the women's clothes and handbags looked as if someone had used the "bedazzler" on them. Is this all the rage? I felt like I was back in the 80s.


Date: Fri, October 12, 2007  5:27 pm CT
Posted by: Robin Paul D.

I moved here from Seattle about 4 years ago. Marshall Field's was a beacon for shopping and seeing all that it had to offer. I would often walk from my home in Bucktown just to shop. I have found a bland shadow of my past experiences since the name change and lack of merchandise and SPARK!

Date: Fri, October 12, 2007  5:13 pm CT
Posted by: Jim

New York Times writer Michael Barbaro writes about the September sales reports for many stores today, including Macy's.

The online addition (but not the Chicago print edition) also features a photo of "Macy's on State Street."

http://www.nytimes.com/2007/10/12/business/12shop.html?_r=1&ref=business&oref=slogin

Date: Fri, October 12, 2007  9:46 am CT
Posted by: gle

Last night (Thursday October 11) TV FOX News Channel 32 had a segment about stores that put their Christmas merchandise out too early because they anticipate a lousey holiday season. They were showing Messy's and Martha when I turned it on about 9:50 p.m. Did anyone happen to see the whole thing? Given that Messy's sales are down 2.7%, I thought it was interesting. And since Chicago weather (one of Lunkhead's standard excuses) is so unpredictable, I'm surprised Messy's doesn't carry Christmas merchandise all year just to be safe.

Date: Fri, October 12, 2007  8:56 am CT
Posted by: Michael Trenteseau

This appeared on the Atlanta Journal-Constitution web site today - look at what Atlanta shoppers think of M***'s (and Home Depot)!

http://www.accessatlanta.com/fashion/content/shared-blogs/ajc/fashion/entries/2007/10/11/department_stor.html

Keep in mind, Atlanta has had M***'s since 1924, when they bought Davison-Paxon. Davison's advertised as "a division of R.H.M*** & Co" until the name change in 1986. M***'s has always been here. Rich's, founded in 1867 and having the same reputation as Field's, was swallowed up by the Federated/M***'s merger. And we STILL don't like them!


Date: Fri, October 12, 2007  1:20 am CT
Posted by: Mark in Phila

Hello Fields Fans,

The press can be so maddening that I am always happy to visit this site and see that there are so many people who get it. The last New York Times article was the last straw ... after the coupon nonsense, TL going on about how mesys is fixing its problems by restoring more Dockers to the mens departments. Has any man ever been in a mesys mens store ever where Dockers weren't the largest department? Have the people writing these articles ever walked in a mesys store?

Nowhere, nowhere, in two years of press coverage have I seen once the D word, that is the real truth in the debacle of mesys management: that they have dragged Fields DOWNMARKET. Everyone inside the retail industry uses this word to describe the disaster wrought by mesys. At a time when the big growth in retail is in the luxury category ... duh .. the company decides to take its stores DOWNMARKET. Have any of you ever, anywhere, seen the press use this word? Why is the press so afraid to expose this one very basic business decision, because it's so shockingly incompetent, or means they don't listen to customers, which of the two? After TL and messys made a decision to take Fields DOWNMARKET, why has that word been forbidden by the press for two years now? When I write to the press, I can't use the D word enough. Why is the press everywhere a handmaiden to this company, afraid to tell it like it is .... that management decided to take Fields DOWNMARKET.

Personally, not only as someone who made trips to State Street to shop from the east coast, and will not go there now to see Fields ruined the way we watched Richs and Burdines and Lazarus ruined, but also as a big former shopper at Kaufmanns and Strawbridges in Pennsylvania, I go even further when writing to the press to say that Macys dragged our May stores downmarket here too. In Pennsylvania they still carry a lot of the same brands at first glance but in every case, the selection is more run of the mill, bland, and more marked up, and the shopping environment more run down. The house brands that the May stores in Pennsylvania sold, like Hotel bedding, were of far higher quality, more distinctive, and far far lower priced than the parallel messys brands. Why, I ask, when I write to the press, can't one reporter introduce the possibility that the problem is messys decided consciously to take their stores downmarket and spin the illusion that this is not so ... now there's the magic of messys.

Fields is the most tragic loss of them all. This Christmas in Philadelphia we're shopping at Nordstrom, Boscovs, and any store that isn't mesys. We can wait for the someday when some one person in that company is going to very simply tell the truth about what they did and start turning it around and Chicago is the first place to start.


Date: Fri, October 12, 2007  12:41 am CT
Posted by: Steven

In the inaugural J.D. Power and Associates' 2007 Department Store Experience Study, Neiman Marcus ranked No. 1 in New York, followed by Nordstrom. Barneys New York and Saks Fifth Avenue tied for third, and Bloomingdale's came in last.

Among midtier department stores, Penney was No. 1, followed by Kohl's. The city's own Macy's was third.

So there you have it, Terry. Even New Yorkers don't like Bloomingdale's and Macy's.


Date: Fri, October 12, 2007  12:10 am CT
Posted by: Mark G

Was in town to run the marathon; despite the heat, there was more energy on the course than inside Macy's on State. Sadly, the store has no vibe, no chutzpah, no drive.

The store looks tired. The merchandising looks forced. The store looks empty; shelving and racks are spread out to try to make the place look full. It looks like a store with no rudder, no direction. Boxes upon boxes line the shelves. Merchandise looks sparse; it is spread out thinly throughout--it adds to the emptiness of the store.

The store no longer has a soul. There is nothing compelling about the place anywhere. Housekeeping is barely adequate; broken flooring, crooked signage, and burned out lighting drains the store of any oomph. If there was ever a store that was simply going through the motions, this place is a classic example.

It should be very apparent that retailing and selling merchandise is not their focus; it's a numbers game where the real estate is more important to them than the business itself. Their core Macy's business may have served them well, but the acquisition of the regional nameplates seems to be more about amassing assets than it is about growing the business.

I finished the marathon; I'm not so sure your marathon-like efforts to get the Field's experience back will have the intended results. Like all of you, I want the whole Field's glory to return, but Macy's finish line will likely be more about cashing in on valuable assets when the time is right. An investor group will be the best that can be hoped for if Field's is to be re-born and again be a thriving retail entity.


Date: Thu, October 11, 2007  11:34 pm CT
Posted by: Brad

The Chicago Blackhawks produced a slick "Hit the Ice" video shown on the big screens at the United Center before each hockey game. The video opens with a view of the Chicago's famous skyline, then shows a lingering full screen close up of Marshall Field's clock. Yes, Marshall Field's clock is so iconic and unique to Chicago that it is the first image used to drive home the point that spectators are in Chicago, the home of Chicago's Blackhawks.

Note that the Blackhawks weren't concerned that anyone viewing the video would ever see Marshall Field's famous clock and think of New York's Macy's!

The video continues as ice forms over Marshall Field's clock and winter's freeze continues throughout the city. The players enter the scene as they skate on ice as it covers the streets. Other iconic Chicago images featured are the Sears Tower, the Chicago Theater marquee, Marina City towers, Millennium Park's Cloud Gate sculpture (the bean) and, of course, the United Center - home of the Blackhawks and the Bulls.

The only thing missing was a shot of Marshall Field's bronze plaques beneath the famous clock. It's good to know that the clock is so recognizable that the public doesn't even need to see Marshall Field's name to get the point. We all know that nothing says Chicago like Marshall Field's!

http://blackhawks.nhl.tv/team/console?type=fvod&id=5236&catid=393
[ Note: That's not all--those living in the Chicago area know that the WGN Channel 9 news shows the Field's clock as a background image behind the newscasters at several points during every night's newscasts. This has been going on for years. For a couple of years now, the Lake stop on the red line has the Field's clock with the words "State Street Shopping" on all the station name signs. Rand McNally featured the clock on the 2007 Chicago road atlas. On and on. ]

Date: Thu, October 11, 2007  9:56 pm CT
Posted by: Jon C

I urge all Field's Fans to read the article in Thursday's RETAIL WIRE Newsletter with the subject being whether or not the placement of a small FAO Schwarz toy store in the downtown building historically and officially known as the Marshall Field & Company Building will help macy's.

http://www.retailwire.com/Discussions/Sngl_Discussion.cfm/12496

The comments by professional retail strategists and analysts following the article are fascinating...as well as extremely agreeable to how we all feel about macy's being the unwelcome intruder at 111 N. State Street and in all the branch stores of MF&Co.

Finally, be sure to vote as to the outcome of this latest scheme of macy's. The results are supporting our cause. Remember, professional retail executives and financial/retail analysts read this newsletter, so here is out chance to comment as well. Above all, be sure to "vote"!...and then see the results so far.

http://www.retailwire.com/Discussions/Sngl_Discussion.cfm/12496

Date: Thu, October 11, 2007  7:45 pm CT
Posted by: Chris

From the Tribune: "In a statement, Terry J. Lundgren, chairman, president and CEO, said sales were depressed from the year-ago period which benefited from the major launch of more than 400 former May stores to the Macy's nameplate. He also blamed warm weather for hurting sales."

Um, didn't Macy's launch a new ad campaign in September that was going to show everybody how exciting it was to shop there? How does that figure into your "depressed sales" Terry? Was all that money you spent on Martha, the Donald, Tim Gunn and Usher just a waste then?

I seriously don't understand how this man still has a job.


Date: Thu, October 11, 2007  5:53 pm CT
Posted by: L. Grand

Though I don't "do" Halloween, for those of you who do pass out treats at the door, consider giving a button and/or leaflet, along with a treat to the parents who bring their kids by. This is an especially good opportunity for those in markets other than Illinois. Though FieldsFansChicago.org has supporters from around the country, there are STILL even more people outside Illinois who are not aware of this organization; help make them aware of how effective it's been as well as how hopeful and visionary it is.

In a post last month, a psychologist described the reason some people just feel resigned to accept the unacceptable (Macy's in this case) is because they don't dare hope for what they really want for fear of being disappointed. I truly believe AS MORE PEOPLE THAN EVER find out about FieldsFansChicago, greater numbers discover not only that they are not alone in their wish that Marshall Field's were still around but their hopes are raised and they feel encouraged (given courage) to join the fight.

I would like to take this opportunity to thank Gail Heriot for the Marshall Field's buttons, Jim McKay, and so many others for the leafleting and downloadable leaflets, etc. And before I forget!...

I'm looking forward to the NEXT PROTEST and like so many others, I am preparing for a trip to State Street in Chicago to stand as a protester.

Any and all ideas please post! We should not lose any momentum at this time! I'm thinking of writing a blues song - it would be so cool if some Chicago Blues players could be convinced to perform on the street that day. Chicago is known for blues, so why not "decorate" the protest with things distinctly "Chicago" to go along with Chicago's distinctly Marshall Field's?


Date: Thu, October 11, 2007  4:32 pm CT
Posted by: Richard H

Macy's Inc. posted a 2.7 per cent drop in same-store sales, worse than the one per cent projection. In a statement, Terry J. Lundgren, chairman, president and CEO, said sales were depressed from the year-ago period which benefited from the major launch of more than 400 former May stores to the Macy's nameplate. He also blamed warm weather for hurting sales.

PLEASE!! Excuses,excuses,excuses. When is the Macy's board going to oust lughead? Are they asleep at the wheel? Where are the policyholders?

Bring back Fields, Foley's, Filene's, Jordan Marsh, I Magnin, Bullocks Wilshire etc. When there was quality, glamour, service and personality.


Date: Thu, October 11, 2007  1:58 pm CT
Posted by: Doris Ray

See the last line in the link below--and then check out others in the makeover photo series too as other captions end the same way!

http://www.oprah.com/tows/slide/200502/20050217/slide_20050217_103.jhtml

D.


Date: Thu, October 11, 2007  11:15 am CT
Posted by: JamesfromCa

This just in on my Yahoo home page

"Macy's Inc. posted a 2.7 percent drop in same-store sales, worse than the 1 percent projection. In a statement, Terry J. Lundgren, chairman, president and CEO, said sales were depressed from the year-ago period which benefited from the major launch of more than 400 former May stores to the Macy's nameplate. He also blamed warm weather for hurting sales."

BUT...

"Nordstrom Inc. had a 3.2 percent gain, below the 5.0 percent estimate. The company lowered is third-quarter profit outlook as a result of disappointing sales. It also said larger than planned markdowns used to clear excess inventory will hurt profits for the remainder of the year.

AND IT GETS BETTER:

Saks Inc., however, had a 7.7 percent in same-store sales, though results were below the 9.9 percent estimate."

"Warm weather" didn't seem to affect Saks or Nordstrom though. Saks and Nordstrom do inhabit the same atmosphere right? When the holiday season approaches and his beloved macy's bombs once again, I predict the excuse will be the unseasonably warm or unseasonably cold weather or blame it on a downturn on the economy because Lord knows it could never be Lundgren's fault. Perhaps the "re education process" is taking longer than expected? If I can smell it, can't the stockholders or board members? I also wonder if anyone on board, the stockholders and board members are asking themselves, "why is it that the higher end stores which we USED to be before Lunkhead got onboard always have a gain but we are always loosing money"? I am curious how Bloomingdales as a seperate divison is doing. Perhaps it would be prudent to bump up the Bloomingdales name and drop macy's or better yet fire the incompetent


Date: Thu, October 11, 2007  9:45 am CT
Posted by: Zelda

Macy's sales are down 2.7% over last year! I love it! Since the boycott was already going on in September last year, this clearly means that the boycott has gained momentum or in the very least that even those who were willing to give Macy's a chance became disenchanted and stopped shopping there. This is just so great!

And I love Lundgren's comments: (1) that the Martha Stewart line was well received - HA! and (2) that sales were down due to warm weather. Yeah, it has been hot, but I managed to spend $600 in local boutiques on new clothes in September. When the weather is cold, Terry blames low sales on the cold. My husband says to tell you that when the weather is perfect, Terry will probably say sales are down because it was so beautiful outside no one wanted to shop. What an idiot! Does he think no one sees through all these ridiculous excuses?

Field's Fans, this is a day to celebrate!


Date: Thu, October 11, 2007  7:50 am CT
Posted by: Alan

It appears same-store sales were down 2.7% (at the lower end of their range of -1 -3%). Weather is once again an excuse. Meanwhile, Nordstrom did lower their earnings expectations (consistent with the industry), but did report a same store sales increase of 3.2%.

I expect we'll be bombarded with FAO Schwartz advertising over the coming weeks. However, since that company exists in name only (it is nothing like the store it was before), I question whether it will be enough to bring people into the stores more than once.


Date: Thu, October 11, 2007  12:01 am CT
Posted by: Jim

I'm a big fan of the series "Good Times" which is in re-runs on METV 23.

Every show, these people struggle and believe in God that they will survive and make it. They also aspire to move up in life and improve their lot. And every few episodes, by name, they state they aspire to shop at Marshall Field's or they had a so special occassion that they had to buy a gift for someone at Marshall Field's!

Field's is Chicago and everyone aspired to buy there becase of what that store meant--the utmost in quality, service, dignity and history.


Date: Wed, October 10, 2007  7:16 pm CT
Posted by: Doris Ray

People this is a long one Here we go:

How sad. How of so very sad! The people that are shopping at 'that' store on State Street think they are receiving the Marshall Field's experience. Not only are they paying more for less but they have fallen prey to T. Lundgren and the Macyification of the country. The fashion community has no respect for that store. As I mentioned in an earlier post, Joan Rivers taunted the Emmys Red Carpet as being the equivalent of a Macy's fashion show and she didn't mean it in a positive way. They were, "been there, done that, seen that"-type fashions--her words, not mine. All I can do at this point in time is cheer those of you who are on the front lines. Just know this, and I hope the spies get this loud and clear: WHEN IA AM ABLE TO RETURN TO CHICAGO LEAFLETING IS MY #1 PRIORITY, EVEN IF I HAVE TO BE THERE ALONE!!!

My marketing background has given me some ideas. I've been told we may have reached the Marshall Field's crow. In that case, shoppers to "that" store on State Street need to be approached differently. Let them know we and Chicago think they are special. Inform them they are receiving less for more. Let them know T. L. and his cronies are whitewashing everything and they are being screwed by this Chicago outsider. Make them at least think twice about shopping there. Make them understand that their fellow Chicagoans are loosing jobs. Preach to them from your heart and soul that they can relate to. My fellow boycotters, perhaps some of you are getting a little weary but even if you are, this new approach may revitalize you. Make these new shoppers understand we are fighting for more that a store. Give a brief history lesson while leafleting. This was Mention the importance of Chicago's rich tourism and how the loss of Field's affects the city's economy; Marshall Field's was the city's third most popular destination. Already, the dumping of Marshall Field's is reflecting negatively on the city's economy and lost tax revenues. (See Crain's online 2/27/2007) The trickle-down is resulting in the loss of more jobs in the restaurant, hotel, entertainment and museum industry. Make any new shoppers to that store understand this is much more that the change of a store's name. It is as if we went from a BMW quality down to a Volkswagen Rabbit but are expected to pay Cadillac prices! Read that last sentence again and let that soak in for a moment.!

Remind the new shoppers that diversity is good. If they want same-ness there's Kmart, Wal-Mart and Target (actually Target is a better deal than "that store").

Our approach should continue to be dynamic - not stagnant. Let's use all the resources we have available to us. All you Field's Fans keep using your special talents to come up with new ideas; put your job skills to use in working for this cause. I know that is what most of you have been doing but I thought I'd toss it in for good measure.

If anyone who has shopped Macy's but never experienced Field's thought Marshall Field's has nothing different other than a name to offer them, remind them how untrue that is. Inform them of Field's It's up to us, the Marshall Field's faithful, to make them understand they aren't being treated in the Marshall Field's way. Educate them! Look at the new customer; don't be afraid to approach them. People that feel they have been left out of something special for so long develop a hard shell its called cynicism!

You have to make them understand they are turning their backs on their hometown family store and are being fed a pack of lies in the process! T. L. talks about coupons. I would bet coupons are being distributed to those local zip codes featuring the fewest former Marshall FieldC-s shoppers. How stupid do they think we are? We know exactly what they're doing! By targeting a different crowd, T.L. hopes he can get away with the following: unkempt store, filthy dressing rooms, uninformed (inexperienced) sales associates, inferior merchandise and poor customer service to name a few. These new customers should be insulted and it is up to us to let them know this. Hopefully, there comes a time in everyone'ss life when they're willing to draw a line in the sand and say enough is enough. Well, this is mine, Mr. Lundgren. I know what you're doing and I take it as a personal insult and if you were to see me, your'd understand exactly what I mean by this.

I've said this before but not everyone understand's. R. H. Macy's is not our enemy. [Messy's and T. L. are our enemies.] Macy's has fallen victim to the mart-ization of lazy, greedy owners. Perhaps Macy's could be in Chicago, but NOT IN MARSHALL FIELD'S. Bring back Marshall Field's.

I know how much it may pain some of you, it would me, but we should have more people walking the store periodically, taking notes. Include the latest info in the weekly leafleting. Ask, if you think this is a travesty, then march with us on such and such date or help leaflet for a couple of hours this weekend, bring family and friends. I would complain to store management about everything wrong, within reason. They would get sick of the name Doris Ray.

This is the time to pull out all the stops, people.

Good luck!

Doris


Date: Wed, October 10, 2007  5:44 pm CT
Posted by: Jeff S

Bought Eric Bronsky's book that is advertised below about downtown Chicago in transition. Wow! Great book! When I saw the color photograph of the 4th floor toy department at Marshall Field's, I said out loud "Now, that's a toy department!"

Date: Wed, October 10, 2007  5:17 pm CT
Posted by: Mike Samuelson

There are businesses like Merz Apothecary and Barbara's books who had the great unfortune of signing a lease with Field's only to be taken over the Red Star store. I will not shop these businesses' locations in Macy's on State but I do patronize their stores that are stand alone elsewhere. I feel as if these stores are victims of Macy's.

On the other hand, when stores like FAO Schwarz and Sarah's Pastries negotiate with and open a shop within Macy's AFTER the conversion, they I feel they are condoning Macy's dumping Field's. They are not supporting Chicago and the return of Field's. I will buy nothing at either of these stores, even if it's at a store that's not in a Macy's. They have betrayed us.


Date: Wed, October 10, 2007  5:07 pm CT
Posted by: Jim McKay

The Tribune/Macy's "Great Tree" event has a web page at http://www.chicagotribune.com/greattree.

This isn't the first event the Tribune has co-sponsored with Macy's. There was the flower show and Glamorama. And they still do cover our cause. At the same time, we need to make it clear how it important it is to bring back Field's.

Between the FAO Schwarz adverstising, this and Macy's being more desparate, do expect more ads and promos like this than last year. And do respond back about the Great Tree event, or FAO Schwarz, or the Chicago Theatre deal or...

The blogs are nice places to leave messages but we believe there is a much greater chance of getting in the print edition by emailing or faxing. Being in the print edition reaches a much wider audience. The following is a reminder of some suggestions when writing the Tribune.

* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated copy of your response,if you get a copy at all. It is very important that you keep a copy for your records.

* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com

* Please remember to include a daytime phone number for verification purposes.

* Be certain to indicate in your letter that it is "for publication."

* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclusivity.

* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the largercause.

* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.


Date: Wed, October 10, 2007  12:35 pm CT
Posted by: gle

The October 10 "Tribune" has an article plugging FAO Schwarz' opening at Messy's. Comments on the article show the public isn't easily fooled by the title, "FAO's success would secure macy's outlets:"

http://www.chicagotribune.com/business/chi-wed_fao10oct10,0,4865773.story?track=rss

The "Tribune" also announces that Chicago Theatre will be bought by New York company, Madison Square Garden Entertainment. According to comments following this article, many people are so sickened by what Messy's did that they are already poisoned against the acquisition.

"Chicago Theatre to be sold to major New York producer:"

http://leisureblogs.chicagotribune.com/the_theater_loop/2007/10/in-a-developmen.html

Date: Wed, October 10, 2007  11:33 am CT
Posted by: Gayle

Hi all,

Another Field's sighting! My hubby was scrolling through the movie channels the other night when he called me to look at something. It was a 2005 movie called "Proof", and there was a scene between the two main characters in the back of a cab. It was a rather long scene, and sitting between the actresses (Gwyneth Paltrow and Hope Davis) was a huge Field's shopping bag. The logo remained prominent the whole time. In the next scene, they get out of the cab, and one actress (Hope Davis, I believe) is talking to the other, holding the Field's shopping bag the whole time. Again, it was very prominent...it actually was almost a focal point.

I didn't watch the rest of the movie, but they were trying to convey that Hope Davis was a classy and refined person, while Paltrow was playing a more low-brow, mentally unstable character. If they wanted to really drive home that point, they should have had Paltrow hold a Macy's bag.....

gayle


Date: Wed, October 10, 2007  10:55 am CT
Posted by: Beth W

Check out the ad in the upper right hand corner of page 5 in today's Chicago Tribune. The Trib is inviting us to share our Great Tree Memories. It claims that it's the centennial of the great tree at macy's on State Street. No mention of Marshall Field's at all. I sure won't be celebrating the centennial since it was Field's not macy's.

Now another NY company is also planning on buying the Chicago Theater in the next block. What do think that we want to be another NY borough? I'm tired of all the NY take-overs in this city, but most especially the one at Field's

Beth


Date: Wed, October 10, 2007  9:06 am CT
Posted by: Drew

Here's a link to an excellent MSN Money article on Martha Stewart's declining popularity:

http://articles.moneycentral.msn.com/Investing/CompanyFocus/HasThePublicSouredOnMarthaStewart.aspx

No doubt her affiliation with the Red Star Store will be beneficial for both parties.

=========================

This quote from the MSN Money article about Martha Stewart says it all:

In terms of "appeal," she ranks near the bottom of 1,000 rated celebrities, along with Donald Trump and bad-boy rocker Tommy Lee. Stewart gets ratings for "trust" similar to those scored by actress Lindsay Lohan, who has been in and out of rehab for alleged alcohol abuse, and Gene Simmons, who showed off his makeup skills as lead singer of the rock group KISS. These ratings come from surveys done by Omnicom's Davie Brown Entertainment division.

Interesting that the aforementioned survey notes that Donald Trump also "ranks near the bottom." How soon until Red Star Store launches such celebrity lines as Tommy Lee clothing, Lindsay Lohan bar ware, and Gene Simmons makeup?

With each passing day, it becomes more evident (except to Red Star shareholders), that Lunkhead and Company are totally oblivious to reality and are making decisions that are absolutely laughable.

Sorry, my bad! Lunkhead promised to issue many, many more coupons! More coupons--that's the ticket!


Date: Wed, October 10, 2007  1:15 am CT
Posted by: David

[ The following is an excerpt from a recent letter I sent to one of the papers running a rehash of the New York Times coupon article. If it doesn't appear in that publication in the next few days, it wil be featured here in its entirety so as to protect the possibility of it being published. ] [ I was recently visiting my native Kansas. ] When I mentioned the loss of "Marshall Field's" to Macy's in Chicago, Kansans were aghast. One knowingly said: "That's like losing 'Harrod's'. That's insane. People went to Chicago just to shop there!".

This coupon story was a rehash of a New York Times piece that if it isn't, should be an embarassment to the Times. An honest discussion of the merits and disadvantages of this takeover is long overdue. But frankly, you'd have a hard time convincing me that it'll be filled with anything more than a bunch of business school platitudes sponsored by the same sect that have homogenized city after city, neighborhood after neighborhood and forced out those who made what they desired "interesting" as they casterated it of its identity. Think Greenwich Village in NYC circa 1990s or Lakeview, Chicago 2000s...

-David P.

P.S. Doris thank you for enjoying my Oprah sign. It's a fact- sadly enough.

Also, Zelda, how heart-warming to read about your son, his shirt and the Marathon. A thousand cheers to all!!!


Date: Tues, October 9, 2007  10:17 pm CT
Posted by: Drew

A press release from LUSH cosmetics appeared on Yahoo. Here is a quote from the release:

"In keeping with our strategy to add products to Macy's that are unique and not widely available, Macy's will be the exclusive retailer for LUSH, beyond its own stores," says Debbie Murtha, SVP for Cosmetics at Macy's Merchandising Group. "LUSH also will offer selected products only for Macy's customers. We're thrilled to bring LUSH to our Macy's customers in many of our premier locations -- Lenox Square in Atlanta; Mall of America in Bloomington, Minnesota; Kenwood Towne Centre in Cincinnati; Tuttle Crossing in Columbus; Menlo Park in Edison, New Jersey; Memorial City Mall in Houston; Oak Court in Memphis; Dadeland in Miami; Southcenter in Seattle; Mayfair in Wauwatosa, Wisconsin and The Gardens in West Palm Beach. LUSH is innovative and exciting -- a perfect match for Macy's."

What's this about macy*mart offering products "that are unique and not widely available"? Like what? There is NOTHING sold at the Red Star Store that couldn't be found at any other low-quality discount store. At least Kohl's, Target and JC Penney have real designer lines instead of fictionalized ones.

Catch the statement "LUSH is innovative and exciting--a perfect match for macy*s." More like a direct opposite than a perfect match. How long will LUSH remain "innovate and exciting" when Lunkhead tries to mass-market the products?

I'm not familiar with LUSH products; but I would guess that once their merchandise is sold at the Red Star Store, the cosmetics will become generic as quality will be diminished and selection will be limited. By being associated with the Red Star, LUSH will become about as "exciting" as Revlon and Maybelline cosmetics.


Date: Tues, October 9, 2007  8:55 pm CT
Posted by: L. Grand

Look what Macy's takes credit for! Unbelievable! Below is the first paragraph on the Macy's North "About Us" section of msn.careerbuilder.com:

"From North Michigan Avenue in Chicago to the north woods of Minnesota, MacyC-s North offers an unbeatable mix of major-metro living and customer-driven regional retailing. From Frango confections, MacyC-s Culinary Council and MarketplaceSM fresh foods to our Glamorama extravaganza, MacyC-s North drives innovation in our division and nationwide. You can help drive a national strategy with industry-leading merchandise, marketing and selling techniques at one of our 63 stores, or our headquarters in Minneapolis. Learn more about MacyC-s North, our employees and our culture at macysJOBS.com."

It's very offensive that Macy's would portray themselves as the wondrous and innovative purveyors of those things that made Marshall Field's unique and special. However, on a more positive note, I find it quite hilarious that they have to promote MARSHALL FIELD'S TRADITIONS ONLY in their claim to be innovators. I don't know whether to cuss wildly or to laugh hysterically!

The proof lies here:

http://msn.careerbuilder.com/Jobs/Company/C8H7CX6H2HF8C5YRZ7Q/Macys-North/?cbsid=7a2202ec63f64dcd931abddfe71b1bd5-245247295-F5-4&&cbRecursionCnt=1


Date: Tues, October 9, 2007  6:27 pm CT
Posted by: Doris Ray

Thanks to Pat for sending me the great photos from the lastest Protest Rally. I particularly liked the sign about Oprah.

The photos prove the protest is in high gear. How long must we endure the stupidity of T. L. and his mottly crew?

Keep up the great work!!!

Doris


Date: Tues, October 9, 2007  6:19 pm CT
Posted by: Zelda

Hi Field's Fans,

I am delighted to tell you that my son ran the Chicago Marathon wearing a "Bring Back Marshall Field's" shirt. Even though the marathon was cancelled at about halfway through the scheduled time, my son was one of the ones who kept running the course anyway and eventually finished the full 26.2 miles, receiving a much deserved medal. This was not only a terrific, never-to-be-forgotten personal triumph for him, but also serves as a wonderful metaphor for the Cause so dear to all of us. For Marshall Field's Fans, as for marathon runners: Success will come to the steadfast. Our protest is all about the endurance of the boycott and our willingness to consistently hang in there to get our message across. By the way, the "Bring Back Marshall Field's" shirt drew lots of cheers and applause. Field's is still dear to every Chicagoan's heart.

Your friend in Field's,

Zelda


Date: Tues, October 9, 2007  3:35 pm CT
Posted by: Brian

You know, Sprint forced it's CEO Gary Forsee out. He had existed pre-Merger and was seen as the greatest CEO ever of the company pre-merger, but post merger he's screwed everything up. Perhaps people should start calling Macy's Corporate again (800-264-0069) And demanding that the CEO be replaced by someone who is able to run a successful company with just as much bulk discounted systems by having regional department stores! When you are 850 stores nationwide, You're a Wal-Mart, Kmart or Target. People have no reason to shop with you. But when your a Marshall Fields & a Strawbridges, even though it's the exact same company that owned both of them, it's still nice to see the differences, even if they operate the exact same way on the front end, AND the back office.

Date: Tues, October 9, 2007  12:51 pm CT
Posted by: Doris Ray

Hello Fans,

HOW LONG MUST WE ENDURE THE STUPIDITY OF A SINGLE INDIVIDUAL?

Doris


Date: Tues, October 9, 2007  8:35 am CT
Posted by: Agustin F.

"As Chicago as it gets", What an elegant slogan. In a time where distinction amongst American Cities is becoming duller due to corporate expansion, Fields stood as timeless landmark representing the Chicago grandeur that became famous throughout the world. A piece of the past that represented not only Chicago Architecture but the elegant origins of the loop. From the christmas ornaments to the beautiful clock, the store radiated a type of magnificence that could and should only be found in Chicago.There is a reason Frank Sinatra so lovingly referred to State Street in his song "Chicago", and that should remind us why State Street and Marshall Fields' are Chicago's forever. While I currently reside in Houston, it pained me immensely to observes as Fields' was taken apart. Living outside of Chicago made me realize how special Chicago really is compared to other American and even Global cities. I will continue to bring hope that with effort, Marshall Field's will be brought back.

CHICAGO; City of the Century and always my kind of town!!!!!!


Date: Mon, October 8, 2007  10:24 pm CT
Posted by: John, Hinsdale

The Oregonian has a reader poll of the "Top 20 list of Things That Never Should Have Changed".

At the top of the list:

"Meier & Frank should never, ever, ever have become Macy's."

The list is prefaced, "Little did we know how much resentment we were stirring up."

It's not just here in Chicago where Macy's is flopping. That can contribute to the return of Field's as a bigger part of the failure of Macy's to successfully absorb May Department stores.

http://www.oregonlive.com/news/oregonian/index.ssf?/base/news/1191736504325650.xml&coll=7


Date: Mon, October 8, 2007  6:48 pm CT
Posted by: Jim McKay

September sales results will be released by many retailers on Thursday, including Macy's.

Remember that unlike a few months ago, sales are compared to last year's sales when former Field's stores were already converted to Macy's. You have to look at trends over a couple of years.


Date: Sun, October 7, 2007  7:09 pm CT
Posted by: Jim McKay

The Press of Atlantic City has an article that covers the same "Macy's coupon" territory that the NY Times covered on September 29.

What is notable is that you as a Field's Fan can leave comments after the article. Please help by doing so.

http://www.pressofatlanticcity.com/business/story/7507653p-7405451c.html


Date: Sun, October 7, 2007  1:05 pm CT
Posted by: Liz

Looks like State Street shoppers will be getting another alternative to Macy's in a few weeks when Loehmann's opens across Randolph Street.

Here's hoping this brings Macy's execs to their senses: it was the iconic Marshall Field's that offered a unique shopping draw. Macy's is just another compeititor to Loehmann's.


Date: Sun, October 7, 2007  12:22 pm CT
Posted by: Adam Pierron

The New York Times can go to the trouble of putting the Macy's coupons promo piece on the front page but they can't come clean enough to feature it in the print edition. The New York Times has sold off a piece of its reputation. A media watchdog group should be informed of this.

Date: Sat, October 6, 2007  10:24 pm CT
Posted by: Drew

Was THIS letter the BEST comment on the macy*s coupon fiasco that the NY Times editors could select for publication:

http://www.nytimes.com/2007/10/06/opinion/lweb06macys.html?n=Top/Opinion/Editorials%20and%20Op-Ed/Letters

I would suspect that letters submitted by participants on this site would offer more insight into the real problems. The writer reiterated the company line on coupons stated in the article, mentioned the Chicago protest, and closed with comments on the black clad employees. Nothing analytical or insightful was stated in this letter. What a total waste to even print if! Again, the Red Star Store escaped any real criticism of its operation.


Date: Sat, October 6, 2007  7:05 pm CT
Posted by: Jim McKay

Thanks to all who helped make this afternoon's leafleting session on State Street a success!

Date: Sat, October 6, 2007  11:01 am CT
Posted by: John D

Here is strong evidence that the vast majority of young "Generation Y" style shoppers dislike macy's too! Apparently, Mr. Lundgren's aim of appealing to the next generation of shoppers is not working either!

http://www.yelp.com/biz/-CclMIdTyOnA2vWrubC2Iw

Date: Sat, October 6, 2007  8:13 am CT
Posted by: Rex B. W.

I don't think the NY paper will print my letter. Here's my reply to the New York Sun article: For once, thank you, someone in the media has gotten it right. Marshall Field's was not just a "moniker" that could be changed like one's underwear. Marshall Field's was 150-plus years of Chicago tradition, excellence, customer service and history. All of that has been nonchalantly tossed on the trash heap by Macy's. It's also not just about the name change in this regard: it's about nationalization of one brand uber alles. I'm a Chicago native. My parents had a Marshall Field's charge plate. Maybe it's my Chicago chip on my shoulder, but don't get my Chicago up. Marshall Field's meant this: your sale-price Dockers slacks would be carefully folded, wrapped in tissue, and put in a nice bag. Macy's will just chuck 'em willy-nilly into a cheesy plastic bag.


Date: Sat, October 6, 2007  12:06 am CT
Posted by: James in Minneapolis

Hi All---

This eve I got around to buying a couple of pairs of gym shorts which I have been putting off because now it is such a chore to shop. Normally, that would have been a simple task: on a Saturday after the gym which is Downtown, swing by Marshall Field's on Nicollet Mall which is 2 blocks from the gym. Go to the active wear area on 2nd Floor where there was not a large selection, but certainly a decent selection of Addidas, Nike and a couple of other brands which would have met my needs just fine. The whole task would have taken less than 30 minutes.

But no----now we have Red Star and to better serve us that department has been eliminated. Therefore, I have to get in the car and drive out to the 'burbs on a special trip just to shop. I go to the most likely store to find gym shorts: Sports Authority, which is right across from Rosedale Mall. Surprisingly, this sporting goods super mart has very few gym shorts to choose from. Apparently the "season" for them has past and the small area in Field's that had them all year is looking better than ever.I do find one pair and buy them.

I decide since I have made a special trip all the way out here, I might as well go across the road to Rosedale Mall and try to find at least 1 more pair.I park by Red Star since there are lots of spaces. Doing a scan of the Men's Area, I am able to determine that this store has also deleted Men's Active Wear. I leave and go to the next store in the Mall, the Gap, which often stocks gym wear. No, they had some earlier in the summer but they are sold out.I remember there is a large JC Penney at Rosedale at the other end from Red Star so I walk down there and they had a very large section of gym and running gear.I bought 1 more pair of gym shorts.

I looked at my watch----I had left my house almost 2 hours ago, spent a lot of time, gas, & frustration and ended up with some products that weren't that great but will do the job. And I still had to drive home yet. I can remember some other time when I needed some gym gear: I walked over to Nicollet Mall after the gym. I was really hungry so I went to Market Place on the lower level, had this really fun Afghani woman that often waited on me put together a great salad for me, and ate. Then I went upstairs and bought some really nice Addidas gym wear. I wasn't paying attention to the prices----I was just happy to find some nice stuff so I did not have to go to another store. I was pleasantly surprised when I checked out to find out it was on sale for 25% off. I left the store being glad I found great products at great prices and had a fun experience shopping with cool people. I also felt good that it took little time and I was supporting the hometown store. And then I got free parking in the ramp.Everything was right that day.

Very different from tonight's experience.

Regards.


Date: Sat, October 6, 2007  12:02 am CT
Posted by: B

Hi All

I just want to say that ....

I am Glad that "that store"

Can't

compete with Kohl's

Or JCPenney, Target

etc etc etc .......

They are inept

and as Ms. Stewart would say -That's a good thing!

Thanks All

Boycott (that store and bloomingdales) for the Holidays

Thank God for ALL the alternatives!!!!

B

Italbearr@yahoo.com


Date: Fri, October 5, 2007  9:52 pm CT
Posted by: Steven

"Lampert would save a fortune" in a Macy's takeover by combining Sears, Kmart and Macy's functions and saving costs on items such as accounting, distribution, administration and merchandising, says retail analyst Howard Davidowitz.

That is true. They could save money by rebranding the stores with one name made up from the first letter of each, Sears, Kmart and Macy's. Just add a U!!!


Date: Fri, October 5, 2007  9:10 pm CT
Posted by: Drew

Regarding the posts by Jim and Gayle

Did you notice this comment in the Sun-Times article:

"Lampert would save a fortune" in a Macy's takeover by combining Sears, Kmart and Macy's functions and saving costs on items such as accounting, distribution, administration and merchandising.

There you go! The newly combined outlet could be called macy*mart as suggested on this blog. Kmart and the Red Star Store both use red as a dominant color, so that would help cut marketing costs. There wouldn't be many issues with merchandising, since the Red Star Store and Kmart offer the same brands and quality. The accounting, administration and distribution functions would be greatly reduced by operating only one nameplate.

Just think, one shopping trip may soon enable "re-educated" customers to purchase a Charter Club sweater, an Alfani "designer original" gown, Martha Stewart towels, a Craftsman socket set, 25 pounds of Red Star dog food (20% off with a coupon), a pound of Lundgren's Finest baloney and a quart of macy*ized milk--while the service department is doing an oil change on the family car! Now, that's what I call "EXCITING"!


Date: Fri, October 5, 2007  8:19 pm CT
Posted by: jamesfromCA

Revisting the August 2007 issue of Chicago magazine, which as noted several weeks ago, has something "On the Marc..."

nd I quote:

"...the Chicago shopper, whose retail spending shot up 7.9 percent last year, eclipsing the national average of 6 percent. What's causing the windfall of luxe boutiques? "The Macy's acquisition of Marshall Field's has opened a gap in the market for high-end specialty retailers," says John Melaniphy, a Chicago-based retail locational specialist, who also cites the recent housing boom downtown and the increasingly brand-conscious shopper. "The merchandise that [Macy's] brought and said was upscale-the consumer said, Wrong."


Date: Fri, October 5, 2007  7:02 pm CT
Posted by: Gayle

Hi all,

What I found most interesting in the Sun Times story that Jim posted a link to below is a quote by the retail analyst in New York:

"Many shopping-mall developers "would pay anything" to take back a Macy's and/or Sears space for a more lucrative retailer..."

So, most mall developers would love to rid their malls of Macy's?

It's nice to know we're all on the same page.

gayle


Date: Fri, October 5, 2007  4:28 pm CT
Posted by: A

Fields fans,

Christmas is coming very sooooon! and we haven't gotten our beloved Marshall Fields back! All because of FDS & MAY had to get into a big negotation.

So, I assume we are shopping at L&T, Nordstorm, JCPenney, Kohl's, Target, or anywhere else except Macy's?

Gail, lots of people are PROTESTING since Macy's has lots of stores. Also, I was reading the lawsuit story about a retirement plan at Macy's, it says it has 49 states of Macy's and some other other places. 49 states? I want to live there, the last place that does not have Macy's.

Boycott!!! Also, dont ya think we should boycott on Christmas too??

Love,

************


Date: Fri, October 5, 2007  4:28 pm CT
Posted by: Jim McKay

Regarding the controversey over Citi MasterCards being mailed to Macy's department store card holders, do keep in mind that for over a year, Citi has held the accounts receiveables for all Macy's credit cards. In other words, even if you still just have your Field's card, Citi already has permission to access your records. If you have a Sears charge, Citi has your authorization to see your records, If you have a Carson's charge, HSBC (used to be Household) has your authorization to see your records. What's different and controversial is having your store card switched to a MasterCard.

The LBO talk that seems to be a recurring event has a new twist in the past couple of days. Activist investor and shareholder Bill Ackman has acknowledged that he had significant holdings in Sears. Ackman and Sears head Ed Lampert have a history of not seeing eye-to-eye. So the Sun-Times speculates that Lampert might make a deal with another company, real estate company Vornado (current developer of the former Filene's flagship in Boston) and buy Macy's. This would counter-balance Ackman's influence as a shareholder in Sears. So the speculation goes.

While the Sun-Times believes there could be a Macy's takeover in all this, the Tribune doesn't give this possibility of a Macy's buyout attention.

I'll believe it when I see it. At the same time, some of you could see something else in this story.

Here are the links to both items:

http://www.suntimes.com/business/589535,CST-FIN-sears05.article

http://www.chicagotribune.com/business/chi-ap-il-sears-shares,0,4898149.story


Date: Fri, October 5, 2007  5:03 pm CT
Posted by: Doris Ray

Hello Fans,

You know what you can do with 'those' coupons? Collect all you can from the mail, people you know, the newspaper, flyers and service desk (if it still exists) and chop them into itsy bitsy pieces and mail them to Terry Lundgren and or the Marketing Dept.

Good luck!

Doris


Date: Fri, October 5, 2007  12:41 pm CT
Posted by: gle

Here's another of "Messy's mishaps:"

"Citi under fire for handing out unsolicited Macy's cards"

"Citi, the nation's largest bank with major operations in Sioux Falls, is issuing 3.5 million credit cards to department store customers who didn't request them - a step that consumer groups say raises privacy concerns and could expose consumers to identify theft."

http://www.argusleader.com/apps/pbcs.dll/article?AID=/20071005/NEWS/71005033

The "Reader" continues to acknowledge our disgust with "The City" by Derf cartoon (September 21, 2007)

"Field's Fan, Activist, and Proud"

http://www.chicagoreader.com/features/stories/letters/2007/071004/

Date: Fri, October 5, 2007  11:53 pm CT
Posted by: AxN

Regarding Michael Barbaro - last year, he wrote an article on Wal-Mart, criticizing them for sending press releases to bloggers who were then posting parts of it ver batim. Considering this, it is _very_ weird that he would be making such blatant fluff pieces for ____*_.

Wal-Mart Enlists Bloggers in PR Campaign:

http://www.nytimes.com/2006/03/07/technology/07blog.html


Date: Thu, October 4, 2007  7:14 pm CT
Posted by: Doris Ray

Drew,

I was talking with a complete stranger last night at a restaurant here in Paducah, Kentucky and I gave him two of my buttons. He doesn't like Messy's either and he used the term 'generic' in describing their merchandise.

Viva la Boycott!

Down with the Macification of the Country!

Doris


Date: Thu, October 4, 2007  7:07 pm CT
Posted by: Doris Ray

PLEASE NOTE NEW EMAIL ADDRESS.

Hello fans,

[ I sent a letter to the NY Times. It will appear eventually here if the NY Times doesn't print it--the NY Times will not print letters that also appear elsewhere. ]

If the NY Times ignores this comment, they are also ignoring how the fashion community views 'that' store.

Keep up the fight. I don't know if I mentioned it or not but the day of the rally in Chicago, I placed buttons and flyers in rest stops in Southern Illinois and Western Kentucky.

Michael Jordan will be in Western Kentucky for a local high school hoop feast in the next few weeks. I plan to attend, TO SEE MJ OF COURSE, but I will be sporting my Marshall Field's buttons, hopefully, I'll get spotted.

Keep up the fight!

Doris


Date: Thu, October 4, 2007  3:56 pm CT
Posted by: gle

Somebody else is suing Messy's:

>From the "Business Courier of Cincinnati:" "Lawyer sues Macy's over retirement plan stock"

http://www.bizjournals.com/cincinnati/stories/2007/10/01/daily41.html?ana=from_rss

Date: Thu, October 4, 2007  3:48 pm CT
Posted by: Denise Rule

Like Jim, it was noticed by quite a few the 'MACY'S-IN YOUR-FACE' bit on "Desperate Housewives" (abc) on Sunday nite, 9/30, their season premiere. A scene of shopping in the m store, with signs of m everywhere, and then later in the show, a verbal reference to it. desperate macy's spending big $$$$$ for promotional consideration. i did send off a letter to abc, but i doubt they care. still, i think i have to, in good conscience. anyone else -- what are your thoughts?

Date: Wed, October 3, 2007  8:08 pm CT
Posted by: CreditCard

To Donna about Macy's giving their credit card information to Citibank.

Citibank bought Macy's/Bloomingdale's credit portfolio about 2 years ago. They handle plastics, payments and statements for Macy's now. I would assume Citi wanted to do something with 3.5 MM accounts sitting inactive. I wonder how many of those are Marshall Field accounts.


Date: Wed, October 3, 2007  7:38 pm CT
Posted by: Steven

Yesterday, Kohl's Corp. outlined plans to add nearly 500 stores in the next five years and said it will continue to increase its offerings to entice more shoppers to buy in more parts of the store.

Today, the company opened 80 stores in states including Arizona, California, Wyoming and Delaware. Kohl's plans to open 15 more stores next month, for a total of 929 stores in 47 states. The company's goal is to have 1,400 stores by 2012. Kohl's is bringing in new shoppers and energizing existing ones with new brands, such as high-end fashion designer Vera Wang's line of women's apparel, shoes, jewelry and home furnishings.

Gee, it sure is a good thing for Macy's that it doesn't compete with Kohl's. Otherwise, Macy's might be in even bigger doo doo.

All sarcasm aside, isn't it interesting that JC Penney, Target and Kohl's are all relying more upon known designers like Vera Wang, Isaac Mizrahi, Thomas O'Brien, Liz Claiborne (perhaps not the best example as she has just died), etc. while Macy's is relying more upon nameless, meaningless store brands like Alfani, fashions so awful that apparently no designer is willing to put his or her name on them. Doesn't Macy's sponsor Project Runway? Doesn't Macy's understand that the shopping public wants to KNOW whose designs they are wearing? Doesn't Macy's have a clue?

Gee it's a good thing Macy's doesn't compete with Kohl's.


Date: Wed, October 3, 2007  5:49 pm CT
Posted by: John C

Blogger calls last Saturday's front page New York Times article "Product Placement".

http://rightcoast.typepad.com/rightcoast/2007/09/product-placeme.html

In the next one, another New York City paper, the New York Sun, does a better job of explaining what's going on at Macy's than the New York Times. So much for the "newspaper of record". Maybe the New York Times could refer to itself as "the newspaper of broken record."

Here's the link to the New York Sun commentary on Macy's.

http://www.nysun.com/article/63849?page_no=1

Both items have places to comment afterwards so you probably should.


Date: Wed, October 3, 2007  10:42 am CT
Posted by: Drew

To Tom: Your report of rumors that macy*mart is planning to close 50 stores comes as absolutely no surprise! Obviously the May Company outlets (Kaufmann's and Strawbridge's) weren't in the same lea gue as Marshall Field's, but they operated decent, well-stocked stores that met the needs and expectations of their respective markets. On the other hand, macy*mart thought they could dump their ov er-priced, poor quality generic merchandise in the stores and customers would would happily accept it. The Red Star Store isn't even considered as a shopping option by many people; the Red Star has earned the reputation of being an expensive junk store while other stores offer better quality and value.

The macy*mart stores in the Pittsburgh area are always devoid of customers, while Kaufmann's was consistently popular. I've spoken with employees of Boscov's stores that opened in former Kaufmann's locations at South Hills Village and Monroeville Mall, and they state that their sales "are way beyond expectations." Visit either mall on a Saturday and notice which store has customers and which has clerks standing around.


Date: Tues, October 2, 2007  10:42 pm CT
Posted by: KevinFromTexas

In case wondering how all those celebs get into the M***'s commerical, THEY WERE PAID TO DO THAT.

For those wondering what's on the bottom of the M***'s coupons, those are EXCLUSIONS. that's a lot. it's like their whole store isn't ever on sale! :O

Viva.

Kevin


Date: Tues, October 2, 2007  10:02 pm CT
Posted by: Field Fan

A family member had to make a trip to the ER.

While waiting, someone else who was waiting for their loved one saw my Field's button and started a conversation about how they miss Field's and hate Macy's.

I had two buttons so I gave her one. She immediately put it on.

Chicago wants it's Marshall Field's. It's that simple.


Date: Tues, October 2, 2007  7:10 pm CT
Posted by: Gail

Jim pointed out that we had a record number of visits to our website in September. I should point out that a record number of requests for pins came in too. I can't order them fast enough.

The movement to restore Marshall Field's indeed stronger than ever.


Date: Tues, October 2, 2007  5:04 pm CT
Posted by: Robert

My visit to Carson, Pirie Scott last night was a pleasant surprise. I was getting some work done on my car stereo out at Harlem-Irving Plaza and had some time to kill, so I went to the Carson's th ere. It was surprising how clean and upscale the store looked. I was also surprised to see brands like Kenneth Cole, Polo and Calvin Klein. I was helped by a very professional salesman in the men' s shoes area who helped me pick-out a pair of Kenneth Cole shoes - and he discounted them because my size was only available on the display rack! I also purchased some Calvin Klein underwear (whic h was on sale, 25% off). The salesman told me that he heard that "Macy's was failing, and that they are bringing back the Marshall Field's name." Interesting that this is the rumor in retail circ les. But as for Carson's, I'll be back!

Date: Tues, October 2, 2007  1:56 pm CT
Posted by: Brad

The Plaza, New York's most iconic hotel, celebrated its 100th birthday yesterday in grand style with a 50-piece orchestra and an impressive installation of lights and fireworks that covered the his toric building. Kenneth Jackson, editor of The Encyclopedia of New York commented that The Plaza "made sure that the glamour of New York stayed in the middle of the city."

This reminds me of Marshall Field's 150th birthday celebration in 2004 and how city politicians, business leaders and thousands of loyal customers gathered on State Street to attend a elaborate par ty - even including an innovative "vertical" fashion show on the exterior of the Field's building - honoring Field's as our own iconic glamour destination. It was a huge celebration of Marshall Fi eld's incredible value to Chicago. No one ever imagined that anyone, particularly New York's Macy's, would ever deprive Chicago of its most treasured Marshall Field's.

Look out New York... someday, when you least expect it, Holiday Inn may bring its exciting enhancements to The Plaza!


Date: Tues, October 2, 2007  12:11 am CT
Posted by: RG74 Family

Ladies & Gentlemen,

Everyone is very special here. You are all truly wonderful !

As you know, we all have hearts, we all have souls and we all have minds. People aren't just going to accept the status quo because they have to. Here is a question. Do the managers at Macy's reall y understand this ?

Just in case our friends from Ohio,New York, and Minnesota...are listening, here are some thoughts.

FYI: People shop with their heart and soul. It's all about touching the heart and soul. That's why color, taste, scents and feelings all go into the decisions that a person makes. People shop with their minds. The department store shopper knows quality and cares about getting that full-service experience.

OK..it might be nice to have signs that are a bit bigger. It is nice to have a place to sit and wait comfortably while someone in their party is in the fitting room. That is truly important and we respect Macy's management for making those upgrades.

THE PROBLEM IS, those things don't matter if the quality designer brands, the cleanliness of the stores (dirty fitting rooms and fitting room sofas on the outside make the whole upgrade pointless a nyway) and a lack of quality service are present due to very poor associate morale.

The department store shopper demands a cut-above the everday value type stores (we know who they are). Department store shoppers are willing to pay more IF they get more in return.

THE MIND, THE HEART AND THE SOUL are connected AND COUPONS ARE NOT THE ANSWER.

IN THE END, MACY'S MAY BE SATISFIED IF THE MEDIA THAT ACCEPT THEIR ADVERTISING REVENUE GIVE THEM POSITIVE SPIN.

BUT...all that means NOTHING because the guests who shop Marshall Field's and other department stores know better ! So, what did Macy's achieve ?

GUESTS WANT TO SPEND THE MONEY BUT THEY WANT TO GET SOMETHING IN RETURN !

GENERATIONS OF FAMILIES HAVE TAUGHT THEIR CHILDREN THAT THE QUALITY DEPARTMENT STORE IS A SPECIAL PLACE TO SHOP ! That's the thing about the regional department stores ! THEY HAVE A PLACE IN OUR HE ARTS, OUR SOULS AND OUR MINDS !

This made up Macyization of America just doesn't seem real, and if you walk into any Macy's most associates (if they think they can trust you) will tell you that the whole Macyization isn't right. ASSOCIATES WILL TELL YOU THAT THEY AND THE GUESTS WHO SHOPPED THE STORES ARE NOT HAPPY ABOUT THIS MADE UP Macyization project star program.

Macy's management, please....SHOW YOUR ASSOCIATES AND YOUR GUESTS YOU CARE ! START BY RETURNING MARSHALL FIELD'S TO ITS RIGHTFUL PLACE ! Quality designers, quality environment, FULL-SERVICE RESTAUR ANTS, CLEAN STORES, BETTER CARE OF ASSOCIATES AND GUESTS...AND THE RESTORATION OF TRADITIONS !

60,000 people signed a petition. If each of those people tell ten other people how many people is that ? It's amazing !

Please Macy's people. Coupons don't count ! Caring for your guests and associates do ! Everyone makes mistakes ! Now is the time to reverse the mistake and give your guests back the stores they des erve. Start by returning and restoring Marshall Field's name, experience, quality, excellent service and world class traditions !

Warm Regards & Respect to Fellow Regional Department Store Fans and Macy's management who have the power to do the right thing and PROFIT !

RG74 Family & Friends

LONGING FOR MARSHALL FIELD'S, STRAWBRIDGE & CLOTHIER, BURDINE'S, AND THE LIST GOES ON AND ON ! Oh and we want the dot com. sites that go along with each brand !YES a return to awesome brands,service and quality ! So important !


Date: Mon, October 1, 2007  11:56 pm CT
Posted by: LiMack

Oh, how I hope Macy's just goes absolutely coupon crazy so we can laugh even harder. Send one to everyone in the phone book--hire people to put them in mailboxes---fill pages in the newspapers wit h them---insert them under car windshield wipers---drop coupons by plane from above. Yeah, THAT'S the ticket!

Date: Mon, October 1, 2007  10:54 pm CT
Posted by: Darrid in Columbus

Hi all! I am looking for Marshall Field's recipes to add to my website. I'm trying to find ones that aren't in the cookbooks and from the Walnut Room or one of the other restaurants.

I'm also looking for one of the older shopping bags like this one posted on ebay. I would get this one but it's pretty beat up. If anyone has one, let me know. :)

http://cgi.ebay .com/Marshall-Fields-Evening-Clock-Lady-Shopping-Bag-RARE_W0QQitemZ200060356266QQihZ010QQcategoryZ13599QQrdZ1QQssPageNameZWD1VQQcmdZViewItem

I'm working on an online album of Field's pictures. More to come soon!

If you have any suggestions, let me know!

It's sad to see our Columbus store closing. There are a lot of employees there that worked for Field's. On my last trip I spoke to one of the employees who said how different it was working for Kau fmann's and now Macy's. She said there was no comparison.

Darrid

Darrid@Columbus.rr.com


Date: Mon, October 1, 2007  10:32 pm CT
Posted by: RG74 Family

Ladies & Gentlemen,

Oh how hard it is without Marshall Field's and their dot com site !

RG74 Family


Date: Mon, October 1, 2007  10:30 pm CT
Posted by: donna m

I heard on the local FOX news in St Louis tonight Macy's gave their inactive department store charge account list to Citibank and Citi sent out unsolicited MasterCards. There are lots of upset peop le.

I wonder who had that idea?

Keep up the boycott!


Date: Mon, October 1, 2007  9:00 pm CT
Posted by: Jim McKay

Please remember to respond to The New York Times about their Saturday, September 29, 2007 front page story about Macy's and coupons. If you need the links and suggestions for replying, please read all posts on Saturday, September 29, 2007 that are below.

Speaking of the media, it's interesting to note that the Chicago Tribune's coverage on September 10 of our protest earlier this month has bubbled to the top of news search engines again today. Is this because it was one of the most viewed or emailed articles for the month of September? Given that the article has received 148 responses on its associated Topic discussion forum, it is entirely possible. In case you missed it, the article, as well as CLTV footage of our protest, can be found at http://www.chicagotribune.com/news/local/nearwest/chi-foreverfields10_bothsep10,1,7554320.story

Speaking of reader interest, this past month set a record for readership of this site! September 2007 was the busiest month ever for http://FieldsFansChicago.org, nosing out the previous busiest months--pretty much September and December 2006. This means more people are interested in our fight to bring back Field's NOW than a year ago! Look out! The movement to bring back Field's is NOT going away any time soon--not even with more coupons!

The Saturday edition of the Chicago Tribune had a story about the difficulties facing Chicago-based suit maker, HartMarx. Hart Marx lost a lot of business and jobs when Macy's replaced Field's and other May department stores. Another exanmple of how this has been much more than just a name change in Chicago. The article can be read at http://www.chicagotribune.com/business/chi-sat_hartmarx_0929sep29,0,2728568.story

Macy's again paid a promotional fee to have a scene on last night's episode of "Desperate Housewives" set in a Macy's. This time the scene was a Macy's shoe department where one of the characters was trying to avoid being found out that she was faking a pregnancy. Macy's doesn't seem to get that most people don't want to be like the characters on the show--rather they laugh at them.

Jim


Date: Mon, October 1, 2007  8:09 pm CT
Posted by: christen

Marshall Fields had a beautiful store in Dublin Ohio and it closed a few years back when they were bought out by Kauffmans. Then Kauffmans was purchased my Macy's. Our mall already had one Macy's store (which was originally Lazarus). Now we have two Macy's so the old Marshall Fields store wouldn't sit empty. One Macy's is bad enough but two Macy's in the same mall is crazy. The second Macy's is so unpredictable as to what merchandise might even be in the store. It is terrible!! and if I happen to be walking through the store I remember the beauty of Marshall Field. It was such a special store. We also have a Macy's in Columbus City Center Mall and the closing of that store was just announced last week. Hopefully the second store at our mall will also be closed for low profits. I can't imagine it staying in business much longer. If they could only bring back Marshall Fields we would all be soooo happy.

Date: Mon, October 1, 2007  12:35 pm CT
Posted by: gle

I can't believe Messy's obstinate denial symptoms--blaming lack of coupons for their lack of success! It seemed to make most of their headlines this weekend.

I am glad to seeB the 'Reader' gave several of our people rebuttal space in the print and on-line editions in response to that nasty cartoon they had about our assumed apathy towards other causes. If we weren't such concerned citizens, we wouldn't be protesting anything at all.

The "Pioneer Press" "Chicago News Star" (fomer "Lerner") had a rather lame pro-Messy's letter to the editor on September 26, 2007, both Internet and print copy. They are owned by the "Sun-Times."

"Protest won't bring Field's back"

http://www.pioneerlocal.com/newsstar/news/forum/573309,sn-letters-092607-sl.article

The article the writer seems to be referring to is the "News Star's" coverage of our September 9, 2007 protest:

"1 year later, Chicagoans want to send Macy's packing"

http://www.pioneerlocal.com/newsstar/news/551759,sn-macys-091207-sl.article

Date: Mon, October 1, 2007  8:07 am CT
Posted by: Tom

I heard over the weekend that Macy's is going to sell 50 stores across the country due to their fumble over the May acquisition. This info came direct from a Macy's employee. One store being shut down is in Hagerstown, Maryland, but the store will be converted to a Boscov's. It appears Boscov's (a little better the Kohl's) is going to buy most of the 50 stores meaning many of 50 stors are probably in the Macys East division since Boscov's is based in Pennsylvania.

Macy's really did blow this whole thing. Will bringing back coupons just in time for the holidays make a difference??? NO!!!


Date: Mon, October 1, 2007  6:27 am CT
Posted by: Michael Trenteseau

Regarding Zelda's comment about Vermont - there are a few "country stores" that offer a huge range of merchandise in Vermont, including, of course the "Vermont Country Store" in Weston, which has a great web site and incredibly friendly service.

Burlington, Vermont used to have Megrim's and Abernathy's, both in large old buildings at the end of Church Street downtown. They also had Porteous (pronounced "porches") from Maine. Like many mid-sized cities they had a Sears, JCPenney, Woolworth's, Mongomery Ward... now there's the "University Mall" with a BonTon, Sears, and JCPenney, and downtown there's a shiny new shopping area that used to have a Filene's. Now it's a you-know-what, and the employees are about as thrilled by the change as if they'd contracted an embarrassing disease.

This weekend I went to Birmingham, Alabama, which until a month ago was home of Parisian. Belk, from Charlotte, bought Proffitt's, McRae's, and Parisian from the Saks Group and changed the names. There are a LOT of unhappy people in Birmingham. Unlike M***'s, there actually was a Belk presence in these areas before the takeover, but they were smaller, more rural, not-very-high-end stores.

The owner of the Summit, a high-end open-air mall where Parisian had its highest-end store, sued Belk because they felt that Belk couldn't meet the contractual obligation to keep a "top-tier department store" in that space.

The new Belk at the Summit is VERY nice. The Saks Group put an SFA in the same mall, so Parisian went slightly downmarket. Now that they're separate again, they've added brands like St. John, Hickey-Freeman, and Kiehl's.

Belk has four levels of stores, based on location, and tailor the product selection accordingly. There are four top-tier stores, one in each of their four big markets, including the Summit. Up the road in Trussville is a smaller, more moderate Belk.

A salesman who had worked for Parisian when it was still family-owned said that a lot of people saw the Trussville store and thought that was what was going to happen at the Summit. We discussed Marshall Field's, and I said, "in that case, M***'s DID take stores like the Summit and turn them into stores like Trussville."

Belk's conversion of Parisian included IMPROVING the already legendary service, bringing in NAME BRANDS that people wanted, and running simple but effective advertising and promotions. M***'s cut service and selection, brought in "exciting" store brands, and bombarded customers with coupons and discounts you couldn't use on anything but their store brand junk.

Most of us here would still have been unhappy with a name change even if it meant continuing the same legendary service, quality, and value that Field's was known for. But M***'s didn't even try.


Date: Sun, September 30, 2007  10:45 pm CT
Posted by: Zelda

Hi, Field's Fans!

At the September 9th rally I spoke with a nice fellow from Vermont, and I told him I was going to Vermont at the end of the month. He suggested I vist "Hildene," the home of Abraham Lincoln's only surviving child, Robert Lincoln, built at the turn of the century. Well, I went to Vermont this weekend, and saw Hildene, which was, as foretold, magnificent, and guess what I saw there: in the butler's bedroom was a sign saying that the butler's uniform was purchased at the Marshall Field store in Chicago! My heart swelled with pride! I so wanted to have a Marshall Field's Forever button to leave at the site, but since I never thought Marshall Field's would come up, I didn't have one on me. But isn't it just amazing that the restorers of this historic mansion thought it was noteworthy to mention Field's in the context of this very beautiful and impressive place.

It just goes to show that no matter where you go, Marshall Field's is the symbol of class and quality.

Later that evening, it came up AGAIN. I was dining in a lovely restaurant, and the owner said she'd just returned from Chicago. She just loved Chicago but said she'd been terribly disappointed that Marshall Field's had been taken over by Macy's. She took her husband to see the Tiffany ceiling but they didn't buy one thing because they thought the store had declined in every way. I told her I couldn't agree with her more, and that I was part of the group protesting the loss of Field's and calling for its restoration. She totally supports this and wanted me to tell you that even in places that have no department stores, Marshall Field's is deservedly famous and terribly missed.

We must keep up our boycott now and as long as it takes. We must never give up. Let them give away all the coupons in the world. If people use them, it'll just mean they make less profit. They'll be keeping the lights on and paying employee salaries but they won't be upping their profits. And then when they withdraw their coupons again, to "educate" these customers, they'll lose the little sales they got. They can't win, because they ain't no good.

Your Friend in Field's,

Zelda


Date: Sun, September 30, 2007  10:42 pm CT
Posted by: Jim

Of interest to Field's Fans is a newly released book. "Downtown Chicago in Transition", by Eric Bronsky and Neal Samors, features some great photos of Marshall Field's interiors together with other Loop icons. For details and ordering information, please see http://chicagosbooks.com/transition.aspx

Date: Sun, September 30, 2007  10:28 pm CT
Posted by: JamesfromCa

In my local paper the Sunday Travel section had the front page story about Chicago. The article goes on about the fantastic architecture, Millenium Park, the Sears Tower, Mag mile, the Robie House, pan pizza, the great restaurants etc etc. Now before, every travel article always mentioned Field's along with the above mentioned sights. Not mentioning Field's when it came to a trip to Chicago was as unthinkable as not mentioning the Golden Gate Bridge when it came to San Francisco or sour dough bread.

This article about Chicago said nothing about Macy's on State Street. Why should it? The writer knows we have four Macy's within a twenty mile area, two within three miles in central county, if you seen one why go to another when on vacation? Macy's isn't worth mentioning when it comes to travel articles. Here is the article.

http://www.contracostatimes.com/travel/ci_7045457?nclick_check=1

Date: Sun, September 30, 2007  6:08 pm CT
Posted by: Brad

There's an article in the September 29 Milwaukee Journal Sentinel titled "Demand and its Suppliers". Although the article is about the loss of Milwaukee's Goldmann's Department store, author Patrick McIlerhan includes this reference to Macy's elimination of Marshall Field's.

"Some 200 people protested earlier this month outside a downtown Chicago department store, saying that not only had its owner, Macy's, ill-served them by scrapping the beloved Marshall Field's name, it had ruined the place with lesser merchandise and careless merchandising. Once loyal, willing customers, they felt spurned. It reminds you that retail is about more than money."

http://www.jsonline.com/story/index.aspx?id=668800


Date: Sun, September 30, 2007  3:57 pm CT
Posted by: Drew

Lunkhead's comment in the NY Times article that macy*mart isn't competing with Kohl's and JC Penney was interesting. Exactly what store IS macy*mart's competition? As Gayle mentioned, JC Penney is adding in-store Sephora departments. The new Penney's in Washington PA has a wonderful Sephora area with an extensive selection for both men and women. Kohl's is offering Vera Wang and Chaps (which was formerly sold at some May stores), as well as other national brands. Clearly, those two retailers are offering better quality and selection than the Red Star Store--so Lunkhead is right, they aren't his competition.

Saks, N-M, Nordstrom offer top quality merchandise, exclusive lines and top-notch service. That leaves the Red Star Store out of competing with them. How about the remaining regional retailers (such as The Bon Ton, Boscov's, Belk)? No, they clearly cater to the tastes of their individual markets rather than a "one size tries to fit all" strategy. Neither the upper tier or middle tier retailers pretend to be something they are not; they have identified their customer and have successfully marketed to that group.

The Red Star Store hasn't yet identified their target customer, their appropriate merchandise mix, or their presentation. But simply distributing more coupons will solve all these issues. As sales at the Red Star decline, and sales at other retailers improve-- Lunkhead continues with his stubborn belief that it's all about the coupons. Yeah, that's the solution--more coupons.


Date: Sun, September 30, 2007  10:09 am CT
Posted by: C.

Oh, one more thing. It's great to see what kind of effect this boycott is having, despite media/analyst attempts to downplay it. I've been pleased to visit friends (and in many cases, we've never discussed the boycott) and notice "Forever Marshall Field's" pins proudly displayed on their gear. I've also been amused to talk to people in Chicagoland and metro Detroit who just will not go to Macy's, period; their comments tend to be something along the lines of, "I loved Field's, but Macy's - what is this $#*!? I don't/my family won't shop there."

And really, that's telling in so many ways. The talking heads within the Macy's Inc. organization told us that the world would embrace the "exciting" changes that the new store would bring. It would have been somewhat positive for the company if people had even been indifferent to the changes. But it seems like people have flat-out rejected the nonsense that the Red Star is peddling. They don't want more questionably branded generi-crap that is supposed to be "upscale" (the Donald Trump gear REALLY bothers me in particular), they don't want iPod vending machines (seriously, who thought that this would be a good idea - was this supposed to challenge Best Buy or something?), they don't want a nasty, unmaintained, fruit-fly infested environment - they want the grace and class of Marshall Field's.

Best regards.


Date: Sun, September 30, 2007  9:45 am CT
Posted by: C.

Argh. It seems like every retailer out there is trying to move upscale *except* Messy's. Well, I guess that's somewhat not true, in that the Red Star (through press releases and by journalists who refuse to look beyond them) is telling the world that it's more upscale than ever. But again, where's the proof? Where's the quality? Where's the ambiance? Where's the guest service? Where's the innovation?

Look at the recent performance of retailers that positioned themselves as "premium" merchants; they've been successful! And according to the recent Chicago Sun-Times article on the new David Yurman store, "Chicago... is reported to be the second-largest luxury market in the United States." So how could Macy's legitimately come to the conclusion that Chicago would accept and even embrace a blatantly downmarket (yet strangely enough, overpriced) replacement of its beloved icon?

It would be nice if the management team at Macy's Inc. would actually listen to our comments and react accordingly, but I guess that's too much to ask. Heck, they don't even seem to listen to their own data! Nonetheless, I hope that somehow, some way, we can see the return of our Marshall Field's - and soon.

Best regards.


Date: Sun, September 30, 2007  9:37 am CT
Posted by: Stephen G

As noted in previous posts, Macy's turning over dormant department store credit card accounts to Citi for conversion to Mastercard accounts is continuing to draw ire. CNN.com has another story:

http://rss.cnn.com/~r/rss/money_topstories/~3/162606460/index.htm

Date: Sun, September 30, 2007  1:47 am CT
Posted by: Norridge

COUPONS??? I guess I'm just so entrenched in the REAL Marshall Field and Co. that I never even considered looking for coupons the way I do for other stores! I just went in to seek the best deal in whatever I was shopping for keeping my fingers crossed. Once in awhile a long-time clerk would whisper when to come in for the sale on whatever I was drooling over. Ads, yes. But COUPONS?? Coupons as in Boston Chicken??? VERY un-Field-like.

Date: Sun, September 30, 2007  12:28 am CT
Posted by: kora

The most emailed business article in today's New York Times was about how Macy's sales have declined because they have standardized all of the stores and thus stopped the various coupon traditions.

Underestimating the importance of tradition seems to be a big problem with Macy's.

These observations and storie are not new but I thought I'd just add another voice to the chorus of outrage over Macy's taking over Marshall Field's:

No wonder they are losing money. Tourists don't go to Chicago to shop at Macy's.

The icon of Chicago is known as the Marshall Field's clock -- not the "Macy's clock". Marshall Field's isn't just another store: it is truly unique. It can't be compared with any other store in any other city with regard to the Field name's prestige and prominance, and the way that the name is so synonymous with major civic institutions of the city, the Field Museum being the primary example.

During the holidays our family would say "let's go downtown to see the windows at Field's." As a girl my grandmother would take me to lunch under the big Christmas tree at Marshall Field's.

Marshall Field's is associated with high quality and special occasions for Chicagoans. Even though I no longer lived in Chicago and many guests would not live in a city with a Field's -- that was the department store that I registered at when I was married. If I were married now I would probably just use Crate and Barrel.

You can't just slap the name "Macy's" on traditions that go back generations.

>From the point of view of the consumer: it's the loss of diversity that is one of the major problems. Every single shopping area looks the same and carries the same stuff. It feels like Macy's is shutting down choices: ultimately the mall will just be one big Macy's.

I grew up in Chicago but I live in California where I have regularly shopped at Macy's for over ten years. It is the major department store in the shopping center I usually go to. However I have stopped shopping at Macy's since they took over Marshall Field's and changed the name.

Today I went shopping for a pair of jeans. I went to a number of stores, tried on countless pairs, did not find a pair I wanted and I STILL did not go into Macy's--the largest store in the shopping center.

I'll just wait and see what comes along, and comes back in stock at the other stores later in the season. If they thought that people would get over their anger and start shopping at Macy's they were mistaken. THAT'S an example of an angry consumer who is not coming back to the store.


Date: Sat, September 29, 2007  10:26 pm CT
Posted by: gayle

Hi all,

Something surprising in the mail today: JC Penney's is doing the "store-within-a-store" concept with Sephora! For those of you unfamiliar with Sephora, it's a high-end cosmetics store that carries only the better brands, for example Chanel, not Revlon. I've moved a lot of my cosmetics purchases to Sephora since the M-store occupation of Field's occurred. Now Penney's is opening small Sephora stores inside their stores. I don't know how big they'll be, but it's a huge step up for Penney's. It seems that lately the low to mid tier stores like Penney's and Kohl's are ramping up their inventories to go up against Macy's. We all know that Macy's can't hold a candle to Field's, but I would find it really funny to have Penney's run them out of town.

Way to go, Penney's!


Date: Sat, September 29, 2007  9:53 pm CT
Posted by: Jim McKay

Will you be attending a Cubs playoff game this upcoming week? Or will you be attending a Bears game this season? You can help Marshall Field's return when you are at the game. Please email ChicagoPride@FieldsFansChicago.org for more details on this fun opportunity. Thank you!

Thanks to all who helped make this afternoon's leafleting session on State Street a success. It's clear that more than ever that Chicago want leaflets about getting Marshall Field's back-- and not some Macy's coupons.


Date: Sat, September 29, 2007  8:32 pm CT
Posted by: RG74 Family & Friends

Dear Fellow Regional Department Store Guests,

Christmas is coming and it's very hard to once again to have to think about a Fieldless world ! The beautiful correctly labeled and FRESH boxes of Marshall Field's Frangos, the fabulous Field Gear, the beautiful designer brand merchandise !

The Macy red star mold just doesn't fit across the USA ! We want our Strawbridge & Clothier, our Jordan Marsh, our Filene's, our Burdine's, our Foley's...etc. But the best way to show goodwill and caring for the guests that have patronized May & Federated over the years is to START WITH MARSHALL FIELD'S ! Returning Marshall Field's to the mid-west is the RIGHT THING TO DO !

Celebrities and coupons just won't do it ! IT'S ALL ABOUT RETURNING THE QUALITY SERVICE, BRAND NAMES, FULL-SERVICE RESTAURANTS, CLEAN STORES AND REGIONAL DEPARTMENT STORE NAME TO SHOW GUESTS THAT YOU CARE ! Stewardship of a brand is key. Throwing away the regional department store legacies is the MISTAKE OF THE CENTURY ! It's time to reverse the mistake by starting with Marshall Field's !

Here is an important link:

http://brandlandusa.blogspot.com/2007/09/cadbury-brings-back-wispa-lesson-for.html

Lessons for Macy's - bringing back Marshall Field's ? BrandlandUSA is a place for "News, history and strategy on brand preservation. Help us save, promote and preserve historic brand names. Help us bring back America's best-loved dead brands."

What's most interesting is that Marshall Field's is NOT DEAD. IT IS MORE ALIVE THAN EVER BEFORE AND PEOPLE WANT IT !!!! That's something that Federated & May Department Store guests have known for generations but Macy's Inc. people choose to ignore. That ignorance is costing plenty in terms of dollars and even more in good will from guests. As we know, Macy's Inc. management is more interested in celebrities than they are in their guests so it seems ! Whatever the reason, the numbers prove that guests are more than hurt. They are mad ! PEOPLE WANT THEIR FULL-SERVICE REGIONAL DEPARTMENT STORE BRANDS BACK ! MARSHALL FIELD'S IS THE STARTING PLACE !

The problem is very basic. What started with an idea to re-invent the department store turned into an idea to re-invent the customer. That is the problem. It seems that at Macy's there are no guests like at Marshall Field's, only customers.

Brand USA has some VERY important "rules" and it might be just the right lesson for Macy's to learn ! (Go to the link here to see them)

COPY & PASTE THIS LINK:

http://brandlandusa.blogspot.com/2007/09/cadbury-brings-back-wispa-lesson-for.html

--------------------------------------------------------------------

"Companies that bring back old brands are showered with goodwill for reversing their positions."

J. Garland Pollard IV(2007)Cadbury Brings Back Wispa;Lesson For Macy's and Marshall Field's.Retrieved September 29,2007,from Brandland USA Web site: ttp://brandlandusa.blogspot.com/2007/09/cadbury-brings-back-wispa-lesson-for.html

---------------------------------------------------------------------

Longing For Marshall Field's, & the regional department store brands including a world class dining room at Macy's Herald Square !

Respectfully,

RG74 Family & Friends....so many people ready and waiting to SHOP DESIGNER BRANDS, ENJOY DEPARTMENT STORE DINING and CELEBRATE WORLD CLASS DEPARTMENT STORE SERVICE AND QUALITY !


Date: Sat, September 29, 2007  12:20 pm CT
Posted by: Brad

Regarding the NY Times article...

Coupons are just one of many promotional tools used by Macy's as an attempt to attract customers. In addition to the use of newspaper and direct mail coupons, Macy's has significantly increased the number of in-store sales promotions that offer deeply discounted prices, often as much as 80% off.

Not limiting their comparisons to the use of direct mail or newspaper coupons, some analysts have been critical of Macy's dependence on sales and other promotions. They view these deeply discounted sales as a way for Macy's to increase revenue for their same-store earnings reports, but at the expense of profits.

It's clear to anyone familiar with Field's that Macy's has taken the stores downmarket, with many more discounted sales and other merchandising characteristics most commonly associated with discount chains. Once changes to the mix of merchandise are acknowledged, reporters may begin to address the broader impact of Macy's pricing strategies used to attract new customers- in competition with Target, JC Penney and Walmart - and Macy's failure to retain Field's customers.

Remember, our fight to restore Field's recognizes Field's value to Chicago and the region as a local brand, woven into the fabric of our communities and our culture. Field's landmark store at 111 North State Street - and throughout the region - are known around the world as unique Chicago-style destinations. As Macy's, the stores are nothing special, just outposts of a bland 800 store chain. No matter what success Macy's may have in attracting a different sort of customer, it will never benefit Chicago or mean as much to Chicago as Marshall Field's.


Date: Sat, September 29, 2007  10:23 am CT
Posted by: C.

Hello, Field's Fans--

I have been following this website for quite some time now, and let me say that I applaud and fully support your efforts. It has been inspiring to know that there are others who refuse to accept this rebranding / downgrade decision by Macy's Inc. (nee Federated). To that end, I would like stop "lurking" on the site, step out of the shadows and add a couple of comments.

As many of you have repeatedly stated, the Marshall Field & Company stores --including the converted Dayton's and Hudson's doors, for you Minnesota and Michigan Fans --simply were more premium and more upscale --than comparable Macy's outlets. Period.

It's shocking to read the revisionist comments (and wow, there really are a lot of them, including that laughable NYT piece) on various news sites, blogs and remarks by Wall Street analysts that state how Marshall Field's was failing, or Marshall Field's was a dump, or Marshall Field's was basically no different than Marshalls, or Marshall Field's was a coupon wasteland, blah blah blah blah blah.

Sorry, haters, but that's just not true.

Marshall Field's was truly a gem in American retailing -- a store that had a little something for everyone. No, I can't remember the Marshall Field's stores when Mr. Field himself ran the business, and yes, as one might expect, there were changes in the organization under different owners. But make no mistake, it was always positioned as an upscale department store, and certainly not one on the same level as Sears, JCPenney, Kohl's, etc. In fact, when the store was folded into the May Company stable (for what --a year's time?), it was somewhat out of place with its new corporate siblings. And this is a key point to emphasize, even at the risk of offending Fans of some of these regionals obliterated by the Macy's juggernaut. These brands were nice enough, but they simply weren't on the same level as Marshall Field's. (As an example, I recall visiting some smaller malls that had May outlets such as L.S. Ayres and Field's, and the difference between the stores was immediate and dramatic.) And of course, Field's was positioned well above the present-day Macy's, which seems to be nothing more than a mass marketer of generic sameness.

Everything about this conversion has been a disaster. Being a former Michigander, I remember the angst when Target announced that it was shedding its "namesake" department store brands in favor of the MF & Co. brand. And while customers were saddened at the loss of these brands, the adjustment was relatively painless because the stores themselves did not change dramatically. In contrast, Macy's not only has jettisoned the traditions that loyalists cherished, they've junked the brands, the service and the quality that made Field's an aspirational store.

And oh, those damned brands. I don't know what the Macy's loyalists are thinking! I'm sorry, but I just do not ever plan to show up for my business engagements in Donald Trump suits or whatever lowbrow garbage the Red Star is trying to peddle. It seems ludicrous to assert that a brand is upscale just because one says that is the case. Where's that aspirational quality? I am a bit surprised that news outlets and Wall Street analysts have continued to miss this point. How many of them are decked out in their Macy's finest for formal occasions? My guess is that these folks are continuing to rely on brands that demonstrate true fashion leadership and quality workmanship --and you won't find those qualities in the Red Star house brands.

The other "exciting". enhancements have been questionable at best. Before the changeover, I remember reading an article in The Detroit News that gushed about how Macy's floor layout standards were superior to those of any of its competitors, including Field's; in fact, the article showed how managers would go around measuring between racks to make sure a certain distance (32", if I remember correctly) was maintained. Well, I've since checked out a few converted outlets in various regions, and they've all appeared junky and messy, which is right in line with what Jimmy Gimbels and other Fans have been reporting. How can a store assert that it is upscale when its outlets look so pathetically down-market?

And to that point, how can an upscale store claim to have issued fewer coupons than its predecessor organization, when it now seems like I receive 57,328 coupons from Macy's every single day! And that's in addition to the 26 e-mails per day that I receive, with each one exclaiming, "Lowest prices of the season/week/day/hour/minute/nanosecond!" I'm sorry, I was a Marshall Field's customer for years, and I never, NEVER received so much mail (regular or electronic) from Field's. And yet, none of these enticements will compel me to spend a cent in their stores. Meanwhile, other retailers -- many of them coupon-free! -- will get my business.

So okay, yes, we all know that Marshall Field's was -- is -- special. So where are we at today?

While it's important to keep advising the Chicago media about the group's cause, it seems like media outlets in cities such as Cincinnati and New York where Macy's has its main operations centers should be addressed as well. Even though the company has regional divisions, it seems like the opinions that matter are concentrated in those locations. Could the broadcast news media (ABC, CBS, CNN, NBC) be targeted as well? Do any of the major anchors have Chicago ties? I may be way off base here, but that's just my two cents (okay, two bucks). Thoughts?

I'll wind down now, but I'm sure I speak for other "lurkers". when I say that efforts of this group are greatly, greatly appreciated. I look forward to future comments on this board, but more importantly, I hope that someday soon we'll be able to celebrate the return of Field's!

Best regards.


Date: Sat, September 29, 2007  9:03 am CT
Posted by: Bob

On page 12 of today's New York Times, there is a bar chart showing that only 17 coupons were offered from Macy's via newspapers when 34 were offered by Field's during the comparable period the year before. This would seem to support the NY Times assertion that it's all about coupons. In fact, this is not the whole picture. We Field's card holders know that there was a dramatic increase in the number of coupons mailed direct bypassing newspapers. In fact, this was part of Macy's stated strategy--less newspaper promotions and more direct mail. As such, the Professor Baurer's research and the NY Times article is flawed unless they can produce stats about mailed coupons. This should be pointed out to the author, the professor who collected the data, and the editors of the Ny Times.

I agree, this is not the kind of article that should be on the front page of the New York Times. It is only there to help Macy's coverup their problems.


Date: Sat, September 29, 2007  8:54 am CT
Posted by: Jim McKay

Please remember when writing letters to the NY Times: letters@nytimes.com

KEEP IT SHORT! The NY Times usually will not consider items over 150 words. Focus on two or three brief points and be concise. Too much detail and long lists will get your letter discounted. (Actually, it's quite great--you only need to write a few short sentences!) Instead of writing a big list of everything you don't like, you can summarize it as greatly reduced service and quality and disrespect for history, tradition and culture.

POINT OUT THERE IS A BOYCOTT AND IT IS WORKING.
The NY Times didn't report this.

POINT OUT THAT THE NY TIMES HAS IGNORED UNPRECEDENTED PROTESTS.
We weren't protesting the lack of coupons which actually have been more available than ever.

Most appalling is how this article is placed on the FRONT PAGE of today's newspaper. Simply a lack of coupons at Macy's wouldn't normally be worthy of front page coverage. Writing the public editor is needed in this case because it appears that the NY Times is altering its coverage of the facts to please an advertiser. The public editor intervenes in such cases. It's in such cases where it's essential to write public@nytimes.com comes in. Writing the public editor is not just about disagreeing with an article which is part of the purpose of letters@nytimes.com . Including the Public Editor is needed when you point out that journalistic standards have been compromised.

Please follow up as soon as possible. Letters submitted more than two or three days after the original article have significantly diminished impact at the NY Times.

DO KEEP A COPY OF YOUR LETTER in case there any problems with the NY Times refusing to acknowledge and respond to our collective position.

Please do read the list of letters suggestions and guidelines the NY Times presents at:
http://www.nytimes.com/ref/membercenter/help/lettertoeditor.html

Do not cross-post your letters here or at any other forum since the NY Times, like other papers, requests exclusivity.

Today's article about coupons:
http://www.nytimes.com/2007/09/29/business/29coupons.htm l?n=Top/Reference/Times%20Topics/People/B/Barbaro,%20Michael

Information about The New York Times' Public Editor:
http://topics.nytimes.com/top/opinion/thepubliceditor/index.html

The New York Times Letters page is among one of the most read of its kind. If we let this front page article slip by, we will be giving the New York Times consent to follow up with more deceptive cheerleading in the months to come. Taking time to write, no matter what, will make a difference in the return of Field's.


Date: Sat, September 29, 2007  6:38 am CT
Posted by: RG74 Family

Hello Mid-west former Field's guests,

See this link please:

http://www.fds.com/pressroom/macys/macysnorth/media_kits.asp?mediakit=185

Interesting note, check out the bottom of the page and see where it says shop with a red star next to it ! It really is the red star store ! How sad.

Millions of people want their regional department stores back around the nation. Let's start with the jewel of the nation, Marshall Field's ! Please bring back Marshall Field's !

Warm Regards,

RG74 Family


Date: Sat, September 29, 2007  2:36 am CT
Posted by: Kathleen Marie G

I was deeply saddened when Macy's put their name on this quintessential Chicago icon. The last time I was in New York, I visited Macy's for the first time, expecting a great shopping experience. What I received instead were rude salespeople, second rate goods, and an overall sour taste from the time there.

Marshall Fields has always represented quality, service and a certain je ne sais quoi. It was a retreat from the workday, from the general craziness of life, and reflected the best of our culture. It set the styles rather than following them. The holiday windows were always glorious and fun. It welcomed the customer, offering always the highest quality goods at fair (if sometimes expensive) prices, and I knew whatever I bought there would withstand many vagaries of style and fashion. Fields was all about classic. And classy.

No, I will not go back in that store until it has Field's name on it and Field's quality back IN it.

Very truly a loyal customer,

Kathy


Date: Sat, September 29, 2007  1:43 am CT
Posted by: Linda Simons



I sent my two email letters off immediately. I hope the NY TImes in innundated with our mail.


Date: Sat, September 29, 2007  1:39 am CT
Posted by: Jim McKay

The "International Herald Tribune", a NY Times-owned newspaper has an article about department stores being attractive takeover targets and mentions the lack of success with Macy's takeover of Field's.

Robert Galbraith writes from Milan:

http://www.iht.com/articles/2007/09/28/news/rmerge.php

Date: Sat, September 29, 2007  12:37 am CT
Posted by: Jim McKay

Thanks to Laurie for giving us the early heads up on the Saturday, September 29, 2007 article in the New York Times in which coupons are presented as the primary reason for the failure of the May-Macy's integration and the rejection of Macy's as a replacement of Marshall Field's.

For various reasons, it's very important that as many Field's Fans as possible respond to the New York Times with regards to several points.

How can it be argued that sales are down at former Field's locations because the loss of coupons? Field's was only owned by coupon-reliant May for a little over a year. Did Field's shoppers become coupon addicted that quickly? Moreover, writer Michael Barbaro previously reported on November 17, 2006 that May and Macy's were involved in a war of "20% off coupons" five years earlier--long before Field's came into the picture with Macy's or May.

We all know that the reason former Field's locations are doing so poorly as Macy's is because Macy's is not Field's equal in terms of quality and service. Moreover, Macy's has insulted Chicagoan's culture, history and tourism with its ubiquitousness and homogenizaion.

But most appalling of all is the the New York Times is considered by more than a few to be the "newspaper of record. Yet, writer Michael Barbaro has a record over the last year or so of cozying up to Macy's. Barbaro's slant towards Macy's first came to my attention with an article published in the New York Times on Saturday, August 26, 2006. In it, he wrote how even Chicago was warming up to the conversion of Field's to Macy's, ignoring the media coverage in Chicago that was indicating the opposite. Two weeks later, hundreds of protesters rallied outside of the State Street store. Barbaro has never subsequently noted the unprecedented protets.

Since then, Barbaro's has continued to go easy on Macy's. And then consider that Macy's--including its Bloomingdale's stores--is one of the New York Times' biggest advertisers. The New York Times carries more pages of Macy's advertising than the Tribune or Sun-Times--or perhaps even both combined.

Now three weeks after an even bigger protest than in 2006, all Barbaro can report is that Macy's will be back on track once it works through breaking Field's shoppers of some coupon addiction. Clearly this is not what's happening.

See for yourself what Barbaro has reported about Macy's in the past year or so. Check out the following links, including one that finds all articles Barbaro has written about Macy's in the past couple of years. Be especially sure to check out the article from August 26, 2006 as well as today's (Saturday's) September 29 article.

Not since December 24, 2005 has Barbaro even alluded to the fact that there is a strong boycott against Macy's in areas formerly served by Field's. Barbaro has never written that there have been unprecedented consumer protests outside Macy's in Chicago. Barbaro is prone to skew the facts in support of Lundgren and his disasterous business decision to attempt to force Macy's on Field's customers.

The New York Times must be held accountable for this pattern of lightweight journalism tilted in favor of Macy's and Mr. Lundgren.

I am requesting that all Field's Fans write a "Letter to the Editor" of the New York Times AND ALSO SEND THE SAME LETTER TO THE NEW YORK TIMES' PUBLIC EDITOR, CLARK HOYT. That means one should email the "Letter to the Editor" to BOTH letters@nytimes.com AND public@nytimes.com The Public Editor is the reader's ombudsman--a sort of readers' advocate.

The following are links to NY Times articles I have referenced above followed by a link to a summary of the NY Times' Letters suggestions and guidelines.

Article from August 26, 2006
http://www.nytimes.com/2006/08/26/business/26macy.html?n=Top/Reference/Times%20Topics/People/B/Barbaro,%20Michael

Today's article about coupons:
http://www.nytimes.com/2007/09/29/business/29coupons.html?n=Top/Reference/Times%20Topics/People/B/Barbaro,%20Michael

Search for all arcles Barbaro has written about Macy's in the past couple of years:
http://topics.nytimes.com/top/reference/timestopics/people/b/michael_barbaro/index.html?offset=20&s=newest&query=macy%27s&field=body&match=any

Information about The New York Times' Public Editor:
http://topics.nytimes.com/top/opinion/thepubliceditor/index.html

Letters to the NY Times should be especially succinct and sent within 48-72 hours to letters@nytimes.com NY Times suggestions for letters:
http://www.nytimes.com/ref/membercenter/help/lettertoeditor.html


Date: Sat, September 29, 2007  12:23 am CT
Posted by: LiMack

So many people have commented on the chintzy and cheap bags Macy's customers receive if they make a purchase--and compare that to the nice sturdy green Marshall Field's paper bags that always got you home safely and could be reused multiple times afterwards. (I still have a treasured stash of Field's bags from all the goods I purchased there up through last year). Since I do not patronize Macy's, of course I have no first hand experience with their poor quality shopping bags.

Well, I hope some of you saw the first letter on the Sunday Sept. 23 Tribune Magazine IN-BOX page titled "City with a heart". It was written by a gracious lady from Canada who recently visited Chicago and had encountered some very helpful and nice Chicagoans who came to her aid in several instances. Her letter commented on what big hearts she found the people of our city to have. She specifically mentioned her gratitude to a kind gentleman who rushed to assist her when, while crossing a busy intersection, THE HANDLES ON HER MACY'S BAG BROKE and spilled two boxes of shoes and other items out into the road. The man ran to her rescue and amid traffic helped her retrieve everything off the street.

Hopefully, next time she visits Chicago she will be able to shop at Marshall Field's instead of Macy's.


Date: Fri, September 28, 2007  11:55 pm CT
Posted by: FlyBoyHouston

Lord & Taylor IS even better than before! Visited the King Of Prussia Mall and Quaker Bridge L&T stores and bought at both. I even had a coupon for 15% off. Found a lot of brand name shirts and shorts for $10 and $20. The coupon worked with everything I got.

I like how their sales are now "any items here $19.99",etc. A lot better then $50 with 25% off then 40% off then use a coupon that isn't good on that brand, Macy-style way of discounting. The new brands are even better, and well, actual brand names.

The L&T stores are better looking and the shopping bags are very nice too. The colors of the bags, signs, and advertisements go together well. I can only hope that L&T will be in expansion mood again soon; I miss not having them in Houston! I wish they had a small home department too though (like Nordstrom).

This positive experience compares to Macy-mart at the same malls. Older looking and darker stores (and the former Strawbridges store at Prussia mall is closed), more merchandise poorly displayed and very close to each other, less brand names, etc. I bought a shirt at the Quaker Bridge store and had a coupon again. I know it is wrong, but compared to my previous MayCo/Field's/Macy purchases it is much, much less than before.

Anyway, went to use the coupon and it wouldn't work...eventually after seeing that the brand I bought wasn't mentioned in exclusions(Buffalo, I think), and reading the whole list, she didn't understand why it wasn't working and did a price overide. Looking at both coupons L&T's exclusion list was 1/4 the size of the Macy-mart exclusions. Macy-mart would have a much shorter list listing what IS included in the sale.

So, moral of the story, until Field's, Foley's, Strawbridge's etc comes back, Lord & Taylor is becoming increasingly Marshall Field's-like so shop there.


Date: Fri, September 28, 2007  11:26 pm CT
Posted by: Laurie C

There's an article now at nytimes.com and in Saturday's print edition of The New York Times entitled "Given Fewer Coupons to Clip, Shoppers Snub Macy's".

While the article does acknowledge that the name change upset loyal shoppers, the blame for Macy's decline in sales is attributed to their curtailing coupons. Here's a great Terry Lundgren quote: his TL's) plan will taker longer than expected but "the strategy is crystal clear and I know we're on the right track".

Let's show the NYT exactly why Macy's is doomed. Letters can be sent to: letters@nytimes.com

Letters must refer to the article within the last 7 days, must contain fewer than 150 words, and the writer's name, address, and phone number must be included.

http://www.nytimes.com/2007/09/29/business/29coupons.html?_r=1&hp&oref=slogin

Date: Fri, September 28, 2007  11:08 pm CT
Posted by: california girl

I am from Chicago, and I loved Marshall Fields and Carson pierre Scotts as a child and teenager. The original MF building downtown is such a beautifull building. It saddens me that money always comes before history. I can't understand why Macys couldn't have just purchased that building or company and continued to keep the stores as MF. oh yea and The same great quality clothing and Styles, after all how much competition could one historical store and building cost them? Or better yet get rid of Macys and open more Marshall Fields. I am not to fond of Macy's products, they are overpriced JCPenny's clothing. But I do love JC Pennys for the deals!!!!!!!!!

Date: Fri, September 28, 2007  10:24 pm CT
Posted by: Gail

Erick has a great idea. I think we should organize Christmas caroling "squads" to carol on State Street, around Water Tower Place and at the various suburban malls. It would be great fun and attract attention.

Here's my entry into the Marshall Field's Christmas Carol category. It's sung to the tune of "Silver Bells." I don't have the cadence quite right yet, so suggestions for improvement are most welcome.

City sidewalks, busy sidewalks
Dressed in Marshall Field's style.
In the air was a feeling of Christmas.
Children laughing, people passing,
Meeting smile after smile,
And on State Street, the Great Street, youC-d see:

Marshall Field's, Marshall Field's
At Christmas time in Chicago.
Frango Mints, the Walnut Room,
Soon it would be Christmas day.

Uncle Mistletoe, plus Aunt Holly,
Wearing bright red and green,
As the shoppers rushed home with their green bags.
On the L ride, we felt civic pride
In Chicago's great store,
And above all this bustle you'd see:

Marshall Field's, Marshall Field's
At Christmas time in Chicago.
Bring back Field's, Marshall Field's,
We'll never shop at Ma-cy's.


Date: Fri, September 28, 2007  8:25 pm CT
Posted by: A. Perkins

I left my heart at Marshall Field's,

Right on the Loop, it calls to me.

The place of little Frango bars, and visits from the stars,

Green shopping bags are everywhere, I do care.

My love waits there for Marshall Field's,

The Walnut Room is where I'll be.

When I come home to you, Marshall Field's,

Your State Street clock will shine for me!


Date: Fri, September 28, 2007  7:53 pm CT
Posted by: Kevin from Texas

Hi 'all.

No, I'm not the Kevin from Chicago, but from Texas. I have never visited the State Street, even Chicago. But recently, I've been googling about this 'Macy's Viva La Boycott'

Marshall Field's, eh? Sounds like my store that converted to Macy's, it's called Foley's. Foley's had green shopping bags, like your Marshall Field's, except they said, "always something exciting!" and exclamation points on the background. I had expected something exciting. Clothing that was only $20, not like Macy's. Nice dressing rooms, not like Macy's.

So, I live in a small town in Texas, and we had this Foley's. It converted to Macy's, and I suprisingly found that only 4 to 5 people shop there. Not like Foley's. When our Foley's opened in 2002, there was LOTS of people, which was our former Montgomery Ward.

Now, Macy's took over my life. I just go to Sear's or JCPenney or Dillard's (by the way, it renovated and its bigger than the Macy's) or Beall's (another department store that is also cheap)

I'm supporting ya'll. Marshall Field's, as you say it in Chicago, "Give the lady what she wants!"

And, Marshall Field's has lots of items on E-bay. :]

Stay alive.

Kevin


Date: Fri, September 28, 2007  6:10 pm CT
Posted by: Jim McKay

Today's Chicago Sun-Times has an interview with jewelery designer David Yurman. He is opening a new stand-alone store on Oak Street alongside other luxury shops including others that left the stores that were formerly Marshall Field's when they were converted to Macy's.

The full Sun-Times article is at

http://www.suntimes.com/business/578531,CST-FIN-yurman28.article
but the most interesting part of Sandra Guy's interview is perhaps near the end:
Yurman pulled his jewelry out of Marshall Field's stores after 12 years when Macy's CEO Terry Lundgren transformed Field's into Macy's.

"Macy's is not our account," Yurman said.

Though Yurman wouldn't call Macy's down-market, he said he sells his jewelry at stores such as Neiman Marcus, Nordstrom, Bloomingdale's and Saks Fifth Avenue.

Yurman declined to say whether he thought Lundgren made a mistake, and said Lundgren helped grow his business when Lundgren was CEO of Neiman Marcus. "Terry is a great merchant," he said.

As always, it's helpful to send your comments in response to any article that discusses Field's. Letters to the Sun-Times may be sent to letters@suntimes.com.

Jim


Date: Fri, September 28, 2007  5:07 pm CT
Posted by: Several Private Messages

Several have submitted private messages noting that the September 28, 2007 "Chicago Reader" features "Letters to the Editor" in response to last week's "The City" cartoon. Note that "The City" is a syndicated feature running in several so-called "alternative" weeklies such as the "Chicago Reader", NYC's "The Village Voice," etc.

There is one letter in the print edition tby Michael Trenteseau of Atlanta; however, this letter, along with several other additional rebuttals, can be found at

http://www.chicagoreader.com/features/stories/letters/2007/070928/

Please remember that even if your particular letter was not chosen to appear, you HAVE helped to make a difference in this--often the number of featured responses is influenced by the number of total response submitted. Thank you for making a difference by replying in the past week.


Date: Fri, September 28, 2007  3:18 pm CT
Posted by: PDX Tim

Well, the Macy's in downtown Portland is getting ready to reopen at the end of October after being closed for a year and remodeled. This was started when Meier and Frank was under May's ownership and I suspect the money was already spent so Macy's just completed the plans. There are ads for hiring workers to join an "exciting" new experience. That has to be the most overused word in any advertising campaign ever.

What is interesting to note is that they are having a preview event for charity before the opening. Not too uncommon, but what I noticed different about this one is that of the fee of $75 to attend the event, only HALF of that is going to charity. I guess the other half goes right into Macy's pockets as pure profit. What a generous company they are! I guess a mere tax write-off is not enough when you can collect money for yourself at a "charity" event.

Here is the link, the blurb is at the bottom of the page....

http://shopping.oregonlive.com/SS/Page.aspx?sstarg=&facing=false&secid=33531&pagenum=6


Date: Fri, September 28, 2007  2:26 pm CT
Posted by: Nina G

We made it into the Chicago Reader! (www.chicagoreader.com) It was only one letter-to-the-editor, and it came from an out-of-state supporter, but it got to the point quite well. The person very eloquently slammed the "City" cartoon for its presumption/assumption that Field's protesters are unconcerned about more important issues.

Date: Fri, September 28, 2007  11:07 am CT
Posted by: gle

"The Bing Blog" had another entry on memories of Marshall Field's Thursday, September 27. The article and most of the comments are quite sentimental, though I totally disagree with the title, "Mourning the death of Marshall Field's."

http://stanleybing.blogs.fortune.com/2007/09/07/mourning-the-death-of-marshall-fields

Date: Fri, September 28, 2007  1:04 am CT
Posted by: James in MInneapolis

Hi All---

In today's Minneapolis Star Tribune, one of my favorite witty writers, Rick Nelson, wrote a review of the Oak Grill Restaurant on 12th Floor of the Nicollet Mall Store. It was a great full-page review that was very complimentary. And Rick, in his own subtle way, supported our cause. He talked about the beginnings of the Oak Grill in the 1940's under the Dayton Brothers and how they probably sat there years later and planned the birth of Target over a chicken pot pie. He mentioned how he still calls the store Dayton's and always will. And when he referred to the integration of the store into macy's, he wrote, "And don't even get me started on that!" And then later also said something along the lines that the food operation must be totally separate from the other macy's operations, inferring that the food services in Nicollet Mall still seem to be fine while the other stuff under macy's is not.

And of course there was about a 20 word descriptive sentence about the fabulous Dayton's popovers that are still served today in the Oak Grill. They are about as large as both of your fists put together and always served steaming hot from an oven. When you put the butter on them, it melts immediately.

I remember bringing a potential client there for lunch once, who was from the East Coast and was in town doing a site visit. Our waitress wore a badge that said "Volunteer" and the potential client asked her what she was volunteering for. She replied, "Oh, I'm a volunteer here at the restaurant. Dayton's sends my wages directly to my Garden Club as a donation." The client started singing the music from Twilight Zone and saying, "Well, Toto, we aren't in Kansas anymore." He just couldn't believe that Minnesota people do things like work for free and then that Dayton's would go thru all that work of book keeping and taxes, social security, probably benefits, and also unemployment taxes for someone who is not as tied to them as a regular employee would be. He did not realize she had been there for several years---I recognized her.

And there you have it: Right there are the East Coast vs. MidWest mentalities about life and how business runs.

Regards.


Date: Thurs, September 27, 2007  10:05 am CT
Posted by: Ann Heath

I'm thrilled to find this blog and find so many who feel as I do. I'll register my opinion...please, oh please give me my Fields back...better yet, I'm from Michigan, so I'd take Hudsons!!! I do have a question if anyone has an answer. My 50-something Detroiter husband has worn Woodward dress shirts since high school. The dishrags at Macy's just won't cut it. Heavy starch twice at the cleaners and we had bare threads in the middle of the fabric...not pretty. Anyhow, is there a warehouse somewhere with overstock of Woodward shirts? I've googled...no luck. Any suggestions???? Thanks.

Date: Thurs, September 27, 2007  7:19 pm CT
Posted by: kevin

Seein' how this site is goin'.

ITS LOTS OF COMMENTS.

wow.

we need to get marshall field's back.

really.

we.

do.

so.

bad.


Date: Thurs, September 27, 2007  5:22 pm CT
Posted by: Stephen G

Regarding the Fortune web site....

If you cannot reach it via what I sent earlier just

type the following into your browse

The Bing Blog 2007 September

Thanks


Date: Thurs, September 27, 2007  2:32 pm CT
Posted by: Stephen G

Not sure if you have seen this web site.

stanleybing.blogs.fortune.com

Date: Thurs, September 27, 2007  1:38 pm CT
Posted by: Clint

Bing: Mourning Marshall Field's

http://stanleybing.blogs.fortune.com/2007/09/27/mourning-the-death-of-marshall-fields/


Date: Thurs, September 27, 2007  1:07 pm CT
Posted by: Econ Geek

WHOOO HOOOO - we made an impact - Bing devoted a whole column to Marshall Field's - read it and post your support at: http://stanleybing.blogs.fortune.com/2007/09/27/mourning-the-death-of-marshall-fields/


Date: Thurs, September 27, 2007  9:14 am CT
Posted by: LiMack

After reading Dan Skoda's profile on the link provided by J a few days ago, I believe that on a personal level Skoda must be as appalled as most of us are by what Macy's has done to Marshall Field's. His comments showed that he was quite savvy when it came understanding the complexity of achieving a proper merchandise mix and the importance of listening to customers. The article also demonstrated he pretty much "got it" with respect to Marshall Field's heritage, its modern day relevance, and the unique Chicago market. He probably believed Macy's lies, too, that they were going to respect and improve the store. Instead, Macy's killed Field's and in doing so unleashed the wrath of Chicagoans. Somehow I suspect Mr. Lundgren will not be receiving an Illinois Retailer of the Year Award.

Thanks, J. for ferreting out that interesting old article and sharing it.


Date: Thurs, September 27, 2007  7:53 am CT
Posted by: Denise

The City cartoon in the 9/21 Reader and other papers is UNBELIEVABLY NASTY. I hope everyone writes in to express how incorrect this cartooon is.

Date: Thurs, September 27, 2007  12:03 am CT
Posted by: Erick

Calling all writers and singers! With the holidays fast approaching, I want to put together a special Marhsall Fields Christmas Chorus and sing those funny and refined, classic holiday songs that many of you wrote on this blogs. We can sing them at the Festival of Lights Parade on Michigan Avenue in November. What a great reminder it will be to express the power and passion of the legacy of Marshall Fields.

This would be a great attention grabber and a joyful reminder to boycott Macy's during this very critical holiday season.

My email is u141763@aim.com to those interested.

Also, I will be featured as a guest on Check, Please on WTTW Channel 11 sometime in November. I will keep you posted on the extact date the show airs.

Peace to all. happy Holidays!

Viva La Boycott!


Date: Wed, September 26, 2007  9:12 pm CT
Posted by: Cheryl B

My husband and I were downtown Tues. and didn't even go to State St. We went over to Water Tower where I thought we could at least shop at Lord & Taylor for a nice ambiance, Lord & Taylor is GONE - - and the Red Store has taken over the whole feeling of Water Tower Place. I won't shop at the Red Store.


Date: Wed, September 26, 2007  8:28 pm CT
Posted by: RG74 Family

GUESTS READY AND WAITING TO SHOP MARSHALL FIELD'S, THE WORLD'S FINEST DEPARTMENT STORE ! Federated/Macy's people want the name and legacy to just fold into a national strategy.

THAT'S LIKE TAKING THE NAME OF EACH STATE AND ITS HISTORY AND DISREGARDING IT AND TELLING PEOPLE TO REFER TO THEIR STATE AS USA STATE #1 !

Forget about history, forget about legacy, forget about generations of people who have supported the store so much that it grew into a regional powerhouse !

Good feelings, quality goods, legendary service...a winning and successful situation. MARSHALL FIELD'S WAS ALWAYS AGAIN...ALWAYS....PROFITABLE ! Let's remember that the profitability of a flagship is not limited to the flagship store itself.

PLEASE PLEASE PLEASE BRING BACK THE WINNING STORE...MARSHALL FIELD'S !

Taking Field's away was the mistake of the CENTURY !

Warm Regards,

RG74 Family (as always)


Date: Wed, September 26, 2007  6:04 pm CT
Posted by: Jim McKay

Keep in mind that the message here all along has been that it is expected that Macy's will have two Christmases before beginning to accept that this conversion from Field's is a huge mistake. They will chalk Christmas 2006 up to just being part of change and they can even shuffle some of the stats to make things look hopeful. But a flop in the Christmas 2007 season will demonstrate that this is not a fluke--the customers are not coming back. The books can't be shuffled any longer to make it look more rosy than it has been. That's why it's important, more than ever, to emphasisize that the boycott now is more important than ever. Remember, show Macy's that this is not a fluke. What they have is not what was Marshall Field's. As myself and others have said, we look to the holidays in 2008 as being the earliest we will have Field's back and we are hopeful.

Remember, there is no shelf life, no point, when people are supposed to start accepting what was unacceptable before.

Jim


Date: Wed, September 26, 2007  3:04 pm CT
Posted by: gle

After moving all weekend, I finally got around to looking for the "Reader" cartoon mentioned earlier on this website ("The City" by Derf, September 21). It made me so spitting mad I couldn't sleep. Even for the "Reader," I thought it was an absolutely cruel sensless attack on persons the artist doesn't even know. I happen to have friends with kids serving in Iraq. If Field's Fans weren't concerned citizens (as the cartoon overly implies), we wouldn't be protesting anything at all.

For anybody who hasn't written a letter to the "Reader" yet, I strongly urge you to do so. This one was inexcusable. You should send your response to letters@chicagoreader.com

Obviously I have no appetite for the Sarah's Pastries & Candies that is moving into Messy's.

"Sun-Times" coverage on it is "Candy shop, kitchen returning to Macy's:"

http://www.suntimes.com/business/574871,macys092607.article

The "Tribune" has a blog about it in "The Stew," "Sarah's Pastries & Candis coming to Macy's:"

http://www.leisureblogs.chicagotribune.com/thestew/2007/09/sarahs-pastries.htm.

http://leisureblogs.chicagotribune.com/thestew/2007/09/sarahs-pastries.html

Date: Wed, September 26, 2007  2:29 pm CT
Posted by: J

There's some information on Dan Skoda who was president of Marshall Field's during Target's ownership. There's good and bad about his oversight, but it is an interesting read. Interestingly, Skoda still lives in Chicago despite being a NY native.

http://www.irma.org/retailersoftheyear/contentview.asp?c=5349

His most recent public comments about the switch from Field's to Macy's was from about a year ago when he said that Chicago would get over it. I guess he was wrong about that and moving Frango production out of town.

On the other hand, Target finally did start to get Field's right to some extent under Skoda.


Date: Wed, September 26, 2007  7:04 am CT
Posted by: Drew

More "recognition" for the Red Star Store--which received a "Dishonorable Mention" in the "Customer Service Hall of Shame"

http://articles.moneycentral.msn.com/SavingandDebt/Advice/HowCompaniesWereRanked.aspx

Date: Wed, September 26, 2007  12:11 am CT
Posted by: James in Minneapolis

Last night on my way to the gym after work, I was using the Downtown skyways as it was looking like rain at any minute. My usual route is to cut thru Red Star on 2nd Floor by Men's Shoes and out another skyway immediately. However, that 2nd skyway was closed for some type of construction. Therefore, I was forced back into Red Star, where I wound my way all the way to the other end of the floor and out a skyway near the men's partner business hair salon. That skyway took me into the main part of City Center. Right at the end of the skyway into City Center is the location of the new Brooks Brothers that is slated to open this Fall. I had forgotten that it is going to be so close to Red Star------literally, about 100 feet away.

There had been a Brooks Brothers in Downtown Minneapolis until about 15 years ago when the heinous Mall of America opened and Brooks moved out there. They have since detected a void in Menswear Downtown because of the downgrading of the Nicollet Mall Field's by Red Star and are opening a 2nd outpost in Minneapolis by returning to Downtown....Yea! It should be open within the next 30 days.

It does also appear that there will finally be another Nordstrom here. We have only one and it is also unfortunately, at the heinous Mall of America. Nordstrom has been looking for expansion opportunities but they did not exist when Dayton's was still around. When Carson's left the metro area, Dayton's wisely took up their leases to again prevent a Nordstrom expansion and brought in Mervyn's, which was owned at that time by Dayton-Hudson. Apparently, there is now space available for Nordstrom at Ridgedale, a center in the western 'burbs that is not as heinous as Mall of America. Ridgedale was always a high performing store for Dayton's and Field's. If Nordstrom goes in there, Twin Cities shoppers would have another better alternative to the "Red Star".

Regards.


Date: Tue, September 25, 2007  10:50 pm CT
Posted by: A.

Today's Chicago Sun-Times has a story how Forbe's has named Roger Ebert "the nation's top pundit."

This should also be an opportunity to point out that Ebert is also the world's top critic of the conversion of Field's to Macy's.

After three amazing columns, including one that played a huge role in the landmarking of the 12 Marshall Field's plaques and the great clocks, it's clear that Ebert has been a force in our cause.

Congratulations to Roger Ebert and many blessings in his continued recovery.


Date: Tue, September 25, 2007  9:57 pm CT
Posted by: Drew

I just saw the commercial with Usher trying to sell cologne to Martha Stewart. Totally underwhelming! Lunkhead thinks this lame, boring example of banality is going to get folks excited about shopping at macy*mart? Pathetic, just plain pathetic!

By the way, was this ad filmed in an ACTUAL Red Star Store? The set looked much more attractive than the Red Star's broke down clearance centers.


Date: Tue, September 25, 2007  7:30 pm CT
Posted by: Brad

The Sun-Times is at it again. Never one to let the facts get in the way of their pro-Macy's focus - and continued Macy's advertising revenue, the newspaper today published the following brief Talk Back opinion:

http://www.suntimes.com/news/commentary/back/572764,CST-EDT-talk25.article

"Shelf life for beefs has expired"

"I think it's time people get off Macy's back. They could not have bought Marshall Field's if its owners weren't ready to sell."

[ Remember, it helps our cause when you respond to such comments. In this case, responses should be submitted ASAP to talkback@suntimes.com Thanks for helping. ]

A large number of well-researched letters have been written to the Sun-Times with documented facts to support the argument that Macy's elimination of Marshall Field's is not good for Chicago and that call for Field's return, yet none are published. However, misleading and inaccurate comments like the one presented above are deemed worthy of publication. The power of the press is a public trust, and the Sun-Times once again proves it is unworthy of readers' trust.


Date: Tue, September 25, 2007  7:14 pm CT
Posted by: P.

sadly word is that more long-time associates who worked for Field's for years are taking the packages..others can't afford to because they need the health insurance etc..is there a morale at the stores? I dont think so

Date: Tue, September 25, 2007  5:49 pm CT
Posted by: D. Alexander

Haven't set foot at the State Street store in almost 2 years.

I miss it, but what I miss is not there anymore.


Date: Tue, September 25, 2007  4:59 pm CT
Posted by: Jason

Just thought I'd share that there is an AMAZING mattress sale at Carson's on Wednesday ONLY.

** Save 50% on all Sealy and Stern and Foster. **

If you need a mattress and are looking for a good deal this is your chance.


Date: Tue, September 25, 2007  9:41 am CT
Posted by: Rich W

Just to echo Claire O, I also was in Lord & Taylor yesterday in Woodfield Mall. Besides a macy-mart, there are the much better shopping choices with the other anchor stores Penney's, Nordstrom and even Sears. The men's selection at L&T continues to improve to my liking, and the customer service is outstanding. My shirts were nicely folded and wrapped in tissue paper before being gently placed in a sturdy shopping bag. I loved the bright orange lining of the shopping bag. The saleswoman, who is always there when I shop, was very nice and told me that she had heard Macy's is being sold and "Field's is coming back." Even the competition appreciates what Field's brought, and what macy-mart ISN'T. Compare that to my last experience at macy-mart-- my shopping bag literally fell apart before I could even leave the store and I had to beg another sales associate to give me a new bag. Don't worry, I returned 100% of what I bought a week later. The sad thing, and something I fear, is that every passing day we shop somewhere else is another day the true Marshall Field's becomes a distant memory. I am not sure why the macy-mart financial debacle has taken this long to correct itself, but in my opinion there is some outside force that is keeping Lunkhead in power and that both parties will benefit financially by a buyout.

Date: Tue, September 25, 2007  8:09 am CT
Posted by: Bob in DC

I am officially chastised. Late last year I boasted on this site of Mesy's great job with the former Hecht Company flagship in downtown DC, including really dressing one of the side show windows that Hecht's had just hung cosemtics posters* in for years. Well, Messy's has now put a poster over the entire window and closed it completely. Enough said.

I was in Miami last week and went to see the former Burdine's in Miami Beach Burdine's (Sunshine Fashions) where, against local historic preservation protests, Messy's recently painted over ceiling murals as part of an exciting renovation of this store which included removing the entire Home Store. At a mall in Boca Baton the now-ironic "The Florida Store" was still embossed in the entryway of the old Burdine's location. So sad.

* Former local cynicism, "This Christmas season, let's go downtown and look at the Lancombe poster in Hecht's window."


Date: Mon, September 24, 2007  11:55 pm CT
Posted by: L. Grand

During a recent trip to Chicago, my family and I noticed that many stores in the loop have "Marshall Field's Green" awnings. This fact alone would tell anyone that Marshall Field's had a very great influence and presence in Chicago. We got the feeling that those stores and other businesses had all chosen that color as to identify with the quality and impact of Field's. We passed by the State St. store and the black awnings and red stars just didn't look right. Also, most of the windows were dirty and covered up. For anyone to say that Macy's is more upscale than Field's is pure nonsense.

Having heard about the "M" magazine, I stopped by our local "squatter" Macy's here in Okemos, MI and picked one up at the customer service area. (I didn't go further into the store to be offended anew, let alone shop.) When I got home, I looked through the magazine. While it looked quite impressive actually, it wasn't a true reflection of the actual stores' environment, esperience or ambience. Obviously having laid out alot of money to publish these magazines is perhaps one of Macy's last-ditch efforts to give the ignorant the impression that Macy's is a class act, when the opposite is true. But what offended me MOST was what I found on page 88:

"CHICAGOANS ARE FONDLY AWARE of the annual lighting of the Great Tree at Macy's on State Street." It goes on to say that "this Walnut Room tradition marks its 100th anniversary" etc., etc., etc. THEN it says Martha Stewart "joins an impressive list of past notables" etc., etc., etc. DOES MACY'S REALLY THINK THAT MANY PEOPLE ARE TOTALLY IN THE DARK ABOUT THIS?! Chicagoans are NOT fondly aware of the annual lighting of the Great Tree at Macy's on State Street! Chicagoans are FONDLY aware of the annual lighting of the Great Tree at MARSHALL FIELD'S on State Street! And NO, NO, NO - Martha Stewart isn't even on the impressive list of past notables who lit the Great Tree at MARSHALL FIELD'S!

I AM TOTALLY DISGUSTED WITH MACY'S FOR PROJECTING THEMSELVES AS THE HISTORICAL ORIGINATORS OF ALL OF THE TRADITIONS THAT MARSHALL FIELD'S WAS KNOWN FOR! AND, AS ANOTHER POSTER POINTED OUT, THE MARSHALL FIELD AND COMPANY PLAQUES WERE PHOTOSHOPPED TO OBLITERATE ANY NUANCE OF THE MARSHALL FIELD'S NAME ON THE BUILDING! (page 48)

Even if Macy's actually delivered quality goods and service, I would still refuse to give them any of my business. The blatant contempt they have shown for Chicago, as well as for other market communities, is despicable - along with their arrogance, greed, and insidious business practices. Why on earth would I want to do business with A*SHOLES?


Date: Mon, September 24, 2007  11:48 pm CT
Posted by: Erick

You know things are bad if your own employee says this about his/her employer (Macy's)

As a part-time employee at a Macy's location which was once a Marshall Fields, I communicate with unsatisfied consumers on a daily basis. For the most part they laugh at the celebrity lines and inquire to where the old brands have disappeared to. They are confused by the wording of Ads and promotional events, and for once would like the allegedly carried merchandise to be available within the store. I have often wondered if Macy's will be able to establish the brand equity that was present among the smaller regional department stores, which once-upon-a-time catered to the customer's wants. I fully agree with this article. C1a m, Kalamazoo, MI

http://stanleybing.blogs.fortune.com/2007/09/24/vote-the-funniest-the-stupidest-stories-of-the-year/


Date: Mon, September 24, 2007  9:44 pm CT
Posted by: Jon C

Be sure to click on the link provided by Jim W. earlier.

http://en.wikipedia.org/wiki/Marshall_Field's

Not only does it tell about Marshall Field himself and the dates each of the Marshall Field's branch stores opened, but near the end it lists the designer brands macy's threw out and explains in detail about our boycotting, protesting, leafletting, and rallies. It does not mince words either in telling about the profound resistance and dislike for macy's. Field's Fans Chicago is mentioned several times, as well as various surveys showing the strong percentages of shoppers choosing not to shop at the Red Star store.


Date: Mon, September 24, 2007  9:09 pm CT
Posted by: Michael Trenteseau

I already posted a comment on the picture of the protesters at the Chicago Reader web site, but I also sent the same information to the Editor.

Today, M***'s stock was down, Nordstrom stock was up. I'm eagerly waiting for the day when a company with 220 high class, high quality stores that provide exception service has a higher market cap than a company with 800 inferior locations.


Date: Mon, September 24, 2007  9:05 pm CT
Posted by: Peter

I was on BART on Friday in San Francisco and was asked by 2 ladies from Minneapolis who asked me for directions. I of course seized the opportunity to give them 2 Field's bookmarks that were in my bag.

They were thrilled and walked away with a huge smile.


Date: Mon, September 24, 2007  7:15 pm CT
Posted by: s ali

macy's continues to cut salaries and benefits of it's emplotees forcing them to quit

Date: Mon, September 24, 2007  12:21 pm CT
Posted by: Mary S

The evisceration of Marshall Field's by Federated is an outstanding example of how to kill the American tradition of department store shopping. And they wonder why Americans are not flocking in droves to their version of the department store? As many other posters have said, the only way to try and reason with these alleged geniuses of marketing is to stay out of their stores. If their sales and profits go down enough, they just might listen. Their board will force them to do so.

Date: Mon, September 24, 2007  11:58 am CT
Posted by: Econ Geek

Had an opportunity to nominate Macy's for worst business decision of the year in response to an article on CNN. Here's a link if anyone else would like to nominate them...

http://stanleybing.blogs.fortune.com/2007/09/24/vote-the-funniest-the-stupidest-stories-of-the-year/


Date: Mon, September 24, 2007  10:42 am CT
Posted by: Jim W

When Marshall Field passed away in January, 1906, ALL of the department stores and all of the small stores lining State Street closed for the entire day in honor and memory of the creator of America's largest department store at that time. In addition, the Chicago Board of Trade suspended business.

http://en.wikipedia.org/wiki/Marshall_Field's

Do you think such widespread honorary closings and feelings of sadness would occur if a macy's Inc. executive passed away today?

As has been pointed out previously, when bloomingdale's opened in Chicago, Marshall Field's paid for a full paid ad in the Tribune:

"From the Old Kid on the Block, to the New Kind on the Block---

WELCOME TO CHICAGO!

When macy's came to Chicago, they did not build a brand new store to supplement shopping options for Chicagoans and visitors, but chose, instead, to destroy and DISHONOR any references to Marshall Field's and wipe out the competition with lower-tier merchandise.

By the way, to all of you newcomers to this website--

BOYCOTT BLOOMINGDALE'S as well as macy's! Macy's owns Bloomingdale's too, in case you did not know.


Date: Mon, September 24, 2007  10:26 am CT
Posted by: Jeff S

What's all the wood about in the Christmas Lane department at State Street? Was there yesterday and there are wood beams at each entrance to the department. They continue to the middle too. Just can't figure it out. (Apparently "they" can't either!)

Also, poor Uncle Mistletoe! He is crammed in boxes -- resulting in his wings being broken, hat smashed, present knocked out of his hand. There was even a bald-headed Uncle Mistletoe with no hat! (Am referring to the Uncle Mistletoe dolls in the Christmas Lane.)


Date: Mon, September 24, 2007  9:59 am CT
Posted by: Joseph From CA

While at Macy's at South Coast Plaza (Costa Mesa, CA), I decided to do an assesment of the Men's Store to see how wide or narrow the offering of various labels was.

1st Floor:

-young men's (surf/skate brands ie: Quicksilver, Hurley, Billabong)

-Nautica

-Polo

-Tommy Hilfiger

-Guess

-men's casual pants (mostly in house brands of course)

2nd Floor:

-fragrances

-furnishings

-basic sportswear (most of it was in house ie: Alfani, Club Room, Material London. There is a small Tommy Bahama section as well)

3rd Floor:

-an INC section that is way too big

-Calvin Klein

-Hugo Boss

-D&G(VERY small section)

-Lacoste

-small amouts of Theory, Moschino, and Versace

So as you can see, even in a Macy's that is supposed to be one of the more upscale locations in California, the high end designers really don't get much space. Then again if I was going to buy clothes from those designers, I would rather buy them at either Saks or Neiman Marcus. I frequently buy Lacoste, and I buy it either directly at a Lacoste store, or at usually Nordstrom or Saks.

This past week, I walked through another local Macy's (South Bay Galleria, Redondo Beach CA) and the assortment was much worse. In Men's sportswear, the only designer label of any significance I could see was Polo. Everything else was an in house brand. How does Macy's expect to draw customers in when they are shunning major labels and instead highlighting their own junk? I just shook my head and thought back to when there was a time that Macy's was a much more cosmopolitan and trend-setting store.

Stupidly today I acutally bought a box of Frango, just because it had been a long time since I've had some. I saw a box of Frangos. It had the "only @ Macy's" label on the box. Frango will always be Field's.

I really does make me mad that Macy's filled 111 N. State with so much junk, when just not too long ago it was the greatest department store in the world. This gentleman wants his Marshall Field's and his classic "R.H. 'Burgundy gift box-era' Macy's" back!


Date: Mon, September 24, 2007  8:05 am CT
Posted by: Drew

The arrogant stupidity of macy*s is a source of never-ending amazement. Visit the www.macys.com web site and go to the bedding department. There is customer feedback on the "exclusively at macy*s" Martha Stewart collection. Interesting is that much of the feedback is NEGATIVE--poor quality workmanship and materials.

Apparently macy*s doesn't care in the least what customers think about their shoddy merchandise. One would think they would be ASHAMED to receive so many negative comments and would try to make amends to the customers.

Oh, they are giving away a free Martha Stewart book with each bedding purchase. Maybe the book suggests how to soften the stiff, cheezy fabric or to keep the sheets from being a rumpled mess.

Hold your nose, go into the local Red Star Store and check out the Martha bedding. It looks, feels, and smells CHEAP! I think Kmart's lines are the same as or better than the crap at Red Star!


Date: Mon, September 24, 2007  6:15 am CT
Posted by: Pat C

ATTENTION All 55 and Better

Carson's is having a ONE DAY SALE Sept26th Only!

Seniors Save 20% on Most regular and sale price merchandise when you use your Carson store card.

If you open a new Carson Card during this Sale, you'll get 20%off in Addition to your Senior Discount.

Now I have NEVER seen a "Senior Discount" in Macy's Flyers

Carson's knows how to "Give the Lady What She Want's "

Their Advertising is simple to understand (No clauses)

WAY TO GO CARSON'S !!!!


Date: Mon, September 24, 2007  5:00 am CT
Posted by: amelia

chicago symphony orchestra sent me the following email yesterday:

"Join us in celebrating the 11th annual Macy's Day of Music with

8 hours of FREE music throughout Symphony Center!"

The free day of music was with Marshall Field's. Just like the Macy's ad for Trend House in yesterday's papers, Macy's acts as if they would have had the wherewithall and class to start things like a "A Day With Music" or "Trend House".


Date: Mon, September 24, 2007  1:00 am CT
Posted by: Nina G

They're really coming after us - with roses and gift cards!

Messy's attempted courtship of the Chicago market via special deals with local organizations continues unabated. A couple of weeks ago I told this blog about how they've got a sweetheart deal going with the Red Hat Society. (www.redhatsociety.com) Now I receive in my mailbox a solicitation letter from the Starlight Starbright Foundation. This is an excellent charity for hospitalized children of which I've been a member for over a decade. However, as a way to "sweeten" their begging letter they included a Macy's gift card! Apparently Macy's now has a sponsorship deal going with this charity. I imagine they are courting other non-profits as well in order to ingratiate themselves with the Chicago market. I am a strong supporter of several organizations in the area but am very upset at (a) Macy's making deals with them; (b) their willingness to go along with it, despite the controversy of which we are all awarei [--that Macy's has undermined our city's culture, jobs, reputation and history by getting rid of Field's.]


Date: Sun, September 23, 2007  11:29 pm CT
Posted by: Darrid

For those of you who watched Family Guy the "Star Wars" edition tonight, they even mentioned that they "parked" at Macy's.

Anyone else catch that?


Date: Sun, September 23, 2007  6:38 pm CT
Posted by: Claire O

If I recall correctly, some people here have commented on the quality of the new Lord & Taylor bags and how nice they are. I bought some things at L&T today and they ARE nice! What's even better is the store gives you a nice sturdy bag, regardless of the amount you spent. I've always had the impression that department stores will only give you a decent paper bag if you spent a lot of money, and a thin little plastic bag if you didn't spend as much. Not so much the case at L&T. This is certainly a reason for me to shop elsewhere!

Date: Sun, September 23, 2007  2:28 pm CT
Posted by: Mr. Lou

poem i wrote.

Macy's - the store we all hate (sing like jingle bells)

Marshall Field's Marshall Field's why did you have to go?

Macy's took over our stores and we want them back-ACK!

Marshall Field's Marshall Field's please stay forever

If you wish to boycott Macy's then we will BREAK YOUR DOORS.

--I got a letter from Macy's Inc.

Dear Mr. Lou,

We apologize for your inconvience about your local Marshall Field's on State Street. We wish we could do something about it, but we can't.

Here, have this coupon for Martha Stewart Living bed sheets. Excludes pillow sheets and pillows.

(((COUPON HERE)))

Sincerely,

Macy's Inc.

--Guess what I did with the Martha Stewart Living coupon? You know what I did. I ripped it, and sent it back to Macy's.

YOU CAN BUY MARTHA STEWART AT KMART YA STUPID MACY'S!!!

Field's ROCKS.

Lou-


Date: Sun, September 23, 2007  11:42 am CT
Posted by: David K

Excerpt from "Advertising Age"--check out the following URL for the full article as well as reader responses:
http://adage.com/garfield/article?article_id=120633 Macy's Celeb-Filled Ads Are Fun, Witty ... and a Strategic Disaster

Bringing in The Big Guns Was a Waste of Money

Posted by Bob Garfield on 09.24.07

Shop at the new Macy's and you'll brush up against such names as Sean Combs, Jessica Simpson, Usher, Donald Trump, Kenneth Cole, Marc Ecko, Tommy Hilfiger, Emeril Lagasse and Martha Stewart. Isn't that terrific?!

Ordinarily, we wouldn't bet against them. Nobody ever went broke overestimating the public's fascination with fame....

See http://adage.com/garfield/article?article_id=120633 for the rest of the story and the comments...

Date: Sun, September 23, 2007  7:27 am CT
Posted by: mapleleaves@mindspring.com

...there was a nice picture of the protest on one of the blogs that was put up on 9/21.

The comment I made to the picture was:

"Hooray to all the people who took the time to go down to State Street (or what's left of it) and commemorate the worst business decision since New Coke!

"I will never understand the people who suggest that the protesters should drop this and spend their time arguing about the war or abortion or breast cancer or something.

"Unless these critics are nuns or monks who spend every waking moment in prayer or serving the poor, chances are they go to sporting events, take vacations, and have hobbies. Is going to a Cubs game as important as abortion or breast cancer? Could the money you spent on a trip to Hawaii have helped starving people? Am I right to assume that because you've done these things you don't care about social issues? No, of course not.

"FDR was able to collect stamps, vacation in Georgia, and managed to run the country through the Depression and World War II. I think people can handle being meaningful concerned advocates for a better society AND object to what Macy's has done to Marshall Field's."


Date: Sat, September 22, 2007  9:16 pm CT
Posted by: John D

The MARSHALL FIELD'S Way...and the macy's way

How many of you have noticed?:

Macy's method of operation seems to be to use press releases, rather than paid display advertising, to promote products and events.

Marshall Field's practice was to use paid customized full-page advertisements in local newspapers to promote new lines of merchandise, and new concepts. Marshall Field's, under any of its previous owners, would have advertised the partnership with FAO Schwarz's Toy Shop in the newspaper with full page ads with its familiar script logo. Marshall Field's would never consider being so tacky and cheap to expect the newspapers to advertise free of charge new concepts with press releases of new departments or product lines.

Not only has macy's day-to-day paid advertising in the Chicago Tribune and the Sun-Times been drastically reduced to occasional small 4x6 squares for furs or larger ads for the frequent "exciting" one-day sales with useless coupons, but macy's expects the media to announce its product lines through FREE news releases, ala Martha Stewart, FAO Schwarz etc.

I'm sure other store executives must observe this seemingly unfair preferential treatment given to macy's. You don't see press releases for Saks, Lord & Taylor or Carson's announcing new lines of merchandise! They use the customary paid display advertisements.

This is one more example of the lines between the NEWS divisions and the ADVERTISING departments of media becoming more and more muddled and gray. Never has it been so pronounced as when macy's came to town. It used to be that the two media departments were separate and distinct. This means less and less ad revenue for the Chicago Tribune and the Sun-Times and others.

Is this yet another so-called "exciting" change in ethics for a cetain retailer, and not for all?!?


Date: Sat, September 22, 2007  9:12 pm CT
Posted by: Jim McKay

Thanks to all who helped make our late afternoon/early evening leafleting session on State Street a succcess including Alfred who flew in from the East Coast to leaflet.

Jim


Date: Sat, September 22, 2007  10:02 am CT
Posted by: Mitch

That's great news about FAO Schwartz opening up a mini-store within 111 North State. Just what's needed.

A once venrated name in the toy business, who overexpanded and became a loser opening up an outlet at a once venrated name who over expanded and is fast becoming a loser. Birds of a feather.

I can't wait to see the TV commercials with Trump playing with an Erector set.

Best to all,

Mitch


Date: Sat, September 22, 2007  9:51 am CT
Posted by: Darrid

It really upsets me that people think us "Field's Fans" have nothing better to do. Over the past year I have sold pins and bracelets for Breast Cancer, worked at our local food bank, walked for the March of Dimes and participated in several other charity events. When I was in Indiana I opened up my house at Christmas and raised money for a local kids camp for any years.

I'm not even a Chicago native and the "Green Field's Blood" pumps through me. To me this is bigger than just Chicago, this is about American loosing some of its great institutions.

Our entire economy is based on shopping and shopping has built our great cities! Each and every one being unique.

Darrid


Date: Sat, September 22, 2007  1:40 am CT
Posted by: David

Attached is a comment to the Tribune article regarding FAO Schwartz leasing space at macy*s on State Street. It's a reply to someone from suburban Cinncinati, OH (Federated headquaters) named "Andy" who seems to parrot the company line.

1 min ago

Andy is a MBA-laden fool and a corporate hack. I know that's a cruel generalization, but his commentary reflects that of someone who cares little for community, history or collective reality. But I'm sure he lives the good life of someone who actually enhales "M" magazine.

I'm one of the "7 million" (not a correct population count, by the way) and saw a 20-something woman at the Foster & Marine bus stop (that's in Chicago Mr. Midwest) nicely dressed and holding Nordstrom and Marshall Field's shopping bags. I asked her if she,like many, misses Marshall Field's and she immediately replied: "Oh my God! Look inside the MF bag (there was a torn macy*s bag)." She went on to explain that she carries the Marshall Field's bag with her to macy*s when she occasionally shops there (State Street)as she did today. She continued: "Their bags are horrible, like their merchandise; they fall apart!"

"And it makes no sense to me but they have really crappy, cheap funky clothes displayed, well crammed, near $350 dresses or more. Can you imagine spending a lot on a dress that's displayed next to trashy looking ones?

"My sister and I loved 'Field's' and miss the fact that you could spend $5000 or $50 and still come away with something special and of quality."

This from a complete stranger...Sorry Andy, Ralph Hughes and the rest of you who have or feel a need to drink the macy*s Kook-Aid, this is one of many random Chicagoans who hasn't joined you.

Fieldsfanschicago:

The nice addendum to this is that I gave this woman this website (she'd not known of it or the protests) and ran home an supplied her with two "Forever Marshall Field's" buttons of the group that Gayle blessed me with earlier this week! She was thrilled- and I got them to her before the #146 arrived...


Date: Fri, September 21, 2007  7:56 pm CT
Posted by: Mitch

I wrote my letter to The Reader concerning the cartoon. I ended the letter by stating, "This must be a serious issue for The Reader to have commented on, or is it you don't have anything bigger to write about?"

Best to all,

Mitch


Date: Fri, September 21, 2007  7:40 pm CT
Posted by: Erick

Unless Christmas is everyday, there is no way FAO Schwartz will succeed and help boost sales at Macy's on Hate Street. If FAO Schwartz failed with an allegedly exciting, full, well-stocked store in a prime location on Michigan Avenue, why would a small abridged version do any better in a store everyone has come to detest?

Another way to flop. Macy's, it's time to give the lady what she wants. Period.

Marshall Fields Forever.

Viva La Boycott!


Date: Fri, September 21, 2007  6:00 pm CT
Posted by: Jim McKay

Please do write a letter in response to "The City" cartoon in the September 21, 2007 edition of "The Chicago Reader."

As Nina notes, many of those protesting and those who support our movement are very involved in other causes on the level of war, poverty, terminal illnesses, etc. I think we all agree that these in many ways are more serious and directly life-threatening than the the Marshall Field's/Macy's issue. I think the movement to bring back Field's as a point of community support and pride has already been a success because 1) it has brought together diverse people who are otherwise on opposite sides of other political or social issues, and 2) for some, this is their first try at actively protesting something and it means they will likely move on to being active in other bigger causes. Our efforts have their proper place as being important to our community and, again, many of us have many other causes in addition to Field's. To say that is not the case as "The City" does is outright wrong.

Please write and do request that "The Chicago Reader" do a followup feature in its print pages on what our movement is all about. It's about much more than shopping and consumerism and we now deserve an opportunity to be on the record.

To respond, you can email, letters@chicagoreader.com or call the Reader at 312.828.0350 and use the dial-by-name directory to leave a message for The Chicago Reader's editor, Alison True.

-----------------

As pointed out, this is not the first time FAO Schwarz has opened an outpost in a State Street department store for the holidays. The following article talks about Carson's FAO Schwarz shop back in 2003.

http://www.icsc.org/srch/sct/sct0204/page56.php

Something to note is that FAO Schwarz DID comeback after it was thought to be dead. If that can happen for Schwarz, it certainly can happen for Field's.


Date: Fri, September 21, 2007  5:39 pm CT
Posted by: L. Grand

Pardon me, fellow Field's Fans, but I just can't help noticing the uncanny parallels of Macy's "approach" and some of the mistakes men make with women. In short, we can definitely say that Macy's DOESN'T give the lady what she wants, but insistently pursues her to no avail. The following excerpt is taken from "The Ten Most Dangerous Mistakes Men Make With Women" as found at

http://www.bullz-eye.com/relationships/double_your_dating/2004/0217a.htm

___________________________________________________________________

___________________________________________________________________

MISTAKE #2: Trying To C,Convince Her To Like You"

What do most guys do when they meet a woman that they REALLY like... but she's just not interested?

Right! They try to "convince" the woman to feel differently.

Well, I have news for you... YOU WILL NEVER CHANGE HOW A WOMAN "FEELS" WHEN IT COMES TO ATTRACTION!

Never, ever, EVER.

You cannot CONVINCE a woman to feel differently about you with "logic and reasoning".

Think about it.

If a woman doesn't "feel it" for you, how in the world do you expect to change that FEELING by being "reasonable" with her?

But we all do it.

When a woman just isn't interested, we beg, plead, chase, and do our best to change her mind.

Bad idea. One that will never work.

MISTAKE #4: Trying To C,BuyC. Her Affection With Food And Gifts

How many times have you taken a woman out to a nice dinner, bought her gifts and flowers, and had her REJECT you for someone who didn't treat her even HALF as well as you did?

If you're like me, then you've had it happen a LOT.

Well guess what?

It's only NATURAL when this happens...

That's right, I said NATURAL.

When you do these things, you send a clear message:

"I don't think you'll like me for who I am, so I'm going to try to buy your attention and affection".

Your good intentions usually come across to women as over-compensation for insecurity, and weak attempts at manipulation. That's right, I said that women see this as MANIPULATION.

_________________________________________________________________

_________________________________________________________________

Picture Macy's as the man in this scenario, and Chicago (and other offended markets) as the woman. You get the picture. Too bad Macy's doesn't. Each attempt to "win us over" just becomes more ANNOYING.


Date: Fri, September 21, 2007  4:42 pm CT
Posted by: Nina G

LETTER WRITING ALERT!!! LETTER WRITING ALERT!!!

The Sept. 21 issue of the CHICAGO READER (freely distributed all over Chicago or available at www.chicagoreader.com) carries a comic strip in the first section called "Derf City." The cartoon criticizes the Field's protesters on 9/9 as being concerned with trivia - the change of the "name" of a department store - instead of big issues like Iraq, etc.

Where oh where shall we even begin to address this ridiculous "take" on our event?

First of all, of course, this is not just about a "name change." It's not as if the store simply became "Fields" or "Marsh's." It's a new name from a new company...well, you all know how to take it from there, right?

Second of all, who is this guy to ASSUME that just because we were protesting Messy's, we are not also concerned about other issues? Two days after the protest I commemorated the eleventh of September along with other Americans. I am indeed concerned about Iraq, the economy, AIDS, cancer, the state of our schools and public trans, etc., etc. But on THAT DAY in THAT LOCATION I (along with many of you) chose to exercise my right of free speech and assembly by expressing my objections to - yes - changes at a department store!

Will you follow me to letters@chicagoreader.com and bombard the Reader with explanations of just WHO we were and WHY we were there? A "local" paper that supposedly stands up for the "little people" against the Big Guys should know where we stand!


Date: Fri, September 21, 2007  4:27 pm CT
Posted by: Joe D

Before FAO Schwartz went completely bankrupt, They opened a similar shop in Carson's State Street Store. Furthermore, I am fairly certain that Carson's used the FAO Schwartz theme the 2003 holiday window display.

That's something that should be passed along to the Trib. This isn't anything new, really.

Macy's won't bring back Marshall Field's, but they will help revive another company that actually did go bankrupt. Where is the logic with this???


Date: Fri, September 21, 2007  11:25 am CT
Posted by: Jim McKay

Today's Tribune has an article on the front of Business section talking about how NYC toy store icon FAO Schwarz will open a small 4,000 sq ft outlet at 111 N State in October for the holiday season.

http://www.chicagotribune.com/business/chi-fri_store_0921sep21,0,332353.story

As always, please respond to such items. Even if your item does not appear, your opinion and interest registered with the news outlets and can have future impact. The following are suggestions to consider when writing.

* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated copy of your response,if you get a copy at all. It is very important that you keep a copy for your records.

* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com

* Please remember to include a daytime phone number for verification purposes.

* Be certain to indicate in your letter that it is "for publication."

* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclusivity.

* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the largercause.

* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.


Date: Fri, September 21, 2007  9:07 am CT
Posted by: Jon C.

I recall even more "famous/INfamous" Frank Guzzetta quotations to add to the Internet listing of famous quotes by famous people, provided by John D...

*They...("they" meaning Marshall Field's Fans and Shoppers)...will be piling into macy's stores by Thanksgiving (2006) and forget all about Marshall Field's. We at macy's are not worried.

Frank Guzzetta (and Terry Lundgren):

*We will keep everything the same. Only the name will change. macy's will respect Marshall Field's. The shopper will not notice any changes.

..and to top off all the quotes!---

*In time, people will CHERISH macy's, just as they have cherished Marshall Field's in the past.


Date: Fri, September 21, 2007  7:24 am CT
Posted by: Alan

So now FAO Schwartz will be opening at 111 N. State St. While I don't think this will revive the store, it could lead to a modest increase in traffic. I think this is a make-or-break year for the company, so it's important to keep up the effort. Perhaps it's time to update the flyer with alternative stores for the holiday, and also remind everyone how many stores-within-stores they have closed over the past two years, since I am sure they will play up the new store.


Date: Fri, September 21, 2007  3:22 am CT
Posted by: A. Perkins

FIELD REPORT!

11 p.m. last night.

The signs on the outside of local of one of Bon-Ton/Carson's family of stores are will lit and visible from far away. The signs on the sides of Macy's are not lit at all and you can't even tell what store it is. Macy's is the only store in the mall that doesn't have their signs lit at night!

Either Macy's is cutting back on their electric bill and are turning off their signs at night or all the light bulbs have burnt out in both the signs and they no longer work. A year ago when the Macy's signs first were put up and desecrated the Marshall Field's store , both the signs had some burnt out light bulbs that didn't work.

Store signs that don't light up? And Macy's spends millions on commercials with Martha Stewart talking to Usher! Like that happens in real life! (It's NOT a good thing!)


Date: Thu, September 20, 2007  10:21 pm CT
Posted by: Drew

Not that anyone would SERIOUSLY consider purchasing any Martha Stewart home merchandise at macy*mart, but know that most of that crap is "everyday value" that doesn't go on sale or isn't eligible for the alleged coupon savings.

I looked at some Martha Stewart 360 thread count white sheets that would have cost about $85 for pillow cases, flat sheet, and fitted sheet--no sales or other macy*mart discounts.

A nearby Kmart had Martha Stewart 600 thread count sheet sets on sale for $49.

No doubt the sheets cost more at the Red Star Store because of the excellent service, ambiance, and quality available "exclusively at macy's."


Date: Thu, September 20, 2007  9:17 pm CT
Posted by: LiMack

I am happy to see that classy stores such as Nordstrom and Lord and Taylor are doing well. They obviously are connecting with customers and are giving shoppers a nice balance of quality, value and service. But it makes me both mad and sad, too, because particularly in the Midwest this success could have been, and should have been, Marshall Field's. Had Federated recognized the genuine prize they had in Field's and had they enhanced and restored Field's to its roots they would be raking in profits today instead of looking at empty stores, closed warehouses and unhappy share owners. Capitalizing on Marshall Field's name, traditions and stellar reputation should have been a no-brainer and would have been a great investment. Conversion to run-of-the-mill Macy's was not a wise move by any measure.

A full year has passed and on the days I drive by a Macy's location I still just can't believe they thought so little of us and our intelligence that they kicked Marshall Field's to the curb and thought we would accept Messy's in its place.

SOMEONE out there with marketing savvy, a sense of retail tradition, and a clear vision of service PLEASE buy the real estate assets of Macy's North and the rights to the Marshall Field brand, logo, and signature products in order to recreate and reopen Marshall Field's---the store we yearn to patronize.


Date: Thu, September 20, 2007  9:10 pm CT
Posted by: denise

and to add to jim's post from 9/18 re: the Christmas decorations outside 'the store' at woodfield. i was checking out what they had this year, too...and what they might and might not do as to Marshall Field's. (last year, they were still trying to sell various versions of Uncle Mistletoe and lots of versions of the Marshall Field's clock) the only remnants of Field's that i saw this year were the clocks. i was curious what they would be labeled: all were called 'State Street Clock'. uggggghhhhh.

Date: Thu, September 20, 2007  7:57 pm CT
Posted by: A Friend in the Northeast

For those Fieldsfans who have been throwing support at Lord and Taylor-- just thought you would like to know that Federated is no longer servicing Lord and Taylor accounts and it is now GE Money Bank or GEMB. I know in the past that some of you guys didn't want to support Lord and Taylor because they were using Federated to operate their accounts. Now that time is over and they have severed all ties with Macy's Inc. Lord and Taylor is trying to reinvent itself. Seems like they know what the ladies (and gentlemen) want.

Fields Forever!

A Friend in the Northeast

[ One can apply for the new Lord & Taylor credit card at http://www.gemoneycards.com/lordandtaylor ]


Date: Thu, September 20, 2007  7:25 pm CT
Posted by: Jason

Lord & Taylor's new bags and boxes are great! They're made of heavy-stock paper and have this uplifting yellow color inside. Really nicely done. My family and I continue to shop at L&T after we lost Field's. Funny story. The manager of the Northbrook Court Macy's mailed a $10 gift card to my relatives saying "We haven't seen you in a while." (this was right after the "conversion") We cut up the $10 card and mailed the store manager back saying "If you want to see me, bring back Field's, otherwise you can see me at the other end of the mall at Lord & Taylor!" It was a lot of fun mailing this letter out.

Date: Thu, September 20, 2007  7:24 pm CT
Posted by: Jeff S

Walked through the Oak Brook Store yesterday to see the Christmas Lane department. They had the Great Tree ornaments and the clock ornaments. The 2 Radko clocks and the 2 spin-off designs as well. There is also a red and gold glass ball with the clock painted on it. Also, Radko has a "Chicago" ornament that is round and kinda flat. It has the Field's clock at the top, and to the left is a box of Marshall Field Frango's! Yes, the words are there, "Marshall Field"!! I was quite surprised. [ These particular Radko ornaments are the same as those sold in 2005 except the year says "2007". ]

Today I was at the Bolingbrook Promenade Store. No shortage of shopping bags there like there are at the other stores. Also, no clock ornaments of any kind at Bollingbrook.


Date: Thu, September 20, 2007  6:17 pm CT
Posted by: John D

Dug this up on the Internet today pertaining to Famous Quotes of Frank Guzzetta. As we all know, Mr. Guzzetta is the President of macy's North Division, the former Marshall Field's stores.

http://thinkexist.com/quotes/frank_guzzetta/

I could not help myself in bursting out loud to the last quote attributed to Guzzetta in which he says that memories will continue to be made in "this building"...officially known still as the Marshall Field & Company Building at 111 N. State Street, Chicago.

The new so-called "memories" I've witnessed at messy's on State and branch stores are seeing the cheap, thin plastic bags with the Communist Red Star affixed, ripping open on the streets and sidewalks outside of messy's stores. Oh, yes, other memories include shopping carts and corrals, scanners mounted on the once-elegant columns, the dark green carpets and painted trims replaced by fire-engine red all over, fruit flies in the food of the once popular, clean restaurants in the lower level Marketplace, and cheaply made but expensive imitation house brands of ALFANI, INC, Charter House. I also have clear memories of Martha Stewart's housewares being advertised as "exclusives" at macy's (which are also available at Kmart), as well as Vera Wang, which is also available at Kohl's. Memories of aisles so empty at macy's and designer departments being cast aside by macy's are also vivid recent memories.

Once again, the CEOs of Saks, Neiman's, Nordstrom's, Von Maur, Carson's, Crate and Barrel and fine jewelry and furniture stores have to be so grateful for the "memories" that Frank and Terry have created, that bring former Field's shoppers pouring into their stores for quality, unique merchandise and true customer service!


Date: Thu, September 20, 2007  3:53 pm CT
Posted by: Jon C

Guess what, Field's Fans! Here is further evidence...and encouragement that old longtime department store names can be reborn.

Montgomery Ward & Company was one of those Chicago-based department stores that lined State Street and helped make it "that Great Street".

Although "Monkey Ward's"..(as it was affectionally called by older generations)... did not measure up to the fashion and quality excellence of Marshall Field & Company, still it was a part of Chicago's history and culture and served the needs of many Chicagoans and Americans.

Ward's, as well as Sears, Roebuck & Company, another Chicago-based department store of State Street fame, had origins as a mail order house.

The website for MONTGOMERY WARD is as follows:

http://www.wards.com/wards/default.asp

You may request a 2007 Ward's catalog for old times sake and subscribe to emails for ads and promotions. Presently, in its new beginnings, Ward's carries mostly furniture and home accessories. It's offices are now located in Cedar Rapids, Iowa.

My main reason in bringing the new Ward's to your attention, Field's Fans, is to encourage you all that retailers CAN come back! Ward's is further evidence.


Date: Thu, September 20, 2007  11:36 am CT
Posted by: L. Grand

I found the Macy's "star-studded" ads to be anything but compelling. It seemed more like Macy's was trying to sell their connections, rather than sell any products, a la, "Look at ME! See how many celebrities I was able to bring together for this AD! Aren't I wonderful??!!" I saw no compelling merchandise in the ad. It was more of a promotion of the celebrities linked to Macy's than a wonderful and compelling assortment of quality goods and service in a store. So Martha Stewart has to perfectly align boxed cookware? May I ask WHHHHY? From what I saw it was STAINLESS STEEL COOKWARE. So what?

The only BELIEVABLE portion of the ad was where the LONE EMPLOYEE is being overworked to fold sweaters on the folding table - she's rushed, pushed to go faster, spoken to as if she were a child in need of guidance, while the remainder of the ad shows celebrities and bigwigs "suiting up, standing around, strolling and surveying, and showing out." At the end of the ads, I saw nothing in the ad that would make me say to myself, "Wow! I want one of THOSE!" Nothing. It was all pomp and no circumstance. Not impressed. Macy's must think we are REALLY dumb. *rolls eyes AGAIN* sigh....


Date: Thu, September 20, 2007  9:03 am CT
Posted by:

Interesting that Detroit is Nordstrom's second largest Midwest market, after Chicago. Wonder if Nordstrom will appeal to all the "un-educated" shoppers who formerly patronized Hudson's and Field's:

http://detnews.com/apps/pbcs.dll/article?AID=/20070920/LIFESTYLE/709200387/1005

Wonder if the comment about macy's is intended to be a put-down?


Date: Wed, September 19, 2007  10:51 pm CT
Posted by: gimmefields

Hi, Fields Fans!

I have diligently read the message board since its inception. In fact, I greatly miss it when it goes a few days without updates. I am 100% in agreement with everyone in support of Field's.

My wife and I recently moved to Chicago from Columbus, Ohio. Originally from Chicago, my wife quickly got me hooked on Field's. Through 2003, we were fortunate enough to have two Field's stores in Columbus. It also helped that I worked for Target and enjoyed an awesome 20% discount! Due to changing shopping patterns in the Columbus market, these stores were both sold to May Department Stores and converted to Kaufmann's.

While not as good as Field's, we definitely preferred Kaufmann's over (Lazarus) Macy's. My in-laws live in the city of Chicago and we always made it a point to visit either Water Tower or State Street when we were in town. We talked about moving to Chicago for several years and I always looked forward to the day when we would be able to shop at Field's again and enjoy all the great traditions.

Of course, we all know what happened. Lunkhead and his cronies took our wonderful Marshall Field's from us and gave us the world's worst department store. I refuse to refer to State Street as Macy's. I insist on either calling it Field's or simply State Street. Several times, we have had friends and family in town to visit us and we have taken them to State Street to show them the architecture and former grandeur of this location.

Today, I read that the Macy's store in Columbus City Center Mall (formerly Marshall Field's and then Kaufmann's) is closing and this just infuriates me even more. Of course, how typical of Macy's. Macy's closed the original Lazarus store in 2004 at City Center. Then they obtained the former Field's store through their acquisition of May. While it's no secret that City Center has been in deep trouble for a number of years, it is typical Macy's fashion to close up shop when the going gets tough. Why doesn't Macy's step up to the plate and work with the city of Columbus to help determine a long term solution to the City Center problem? Well, I guess we all know the answer to that question!

When Target sold the two Field's stores in Columbus to May, they worked diligently to ensure these stores did not sit empty and that the employees were taken care of. All former Field's employees were paid for their time off between the closing of Field's and opening of Kaufmann's. In addition, their seniority and pay were also protected. Macy's probably figures this is a great way to further reduce expenses.

If you live in Columbus and want to get one last glimpse of the old Field's, make sure you visit City Center before November. The railings in the center of the store are replicas of railing found in the atrium at State Street. In addition, the Men's Store at the back of the second floor is very similar to what is found in Chicagoland Field's locations such as Hawthorn Mall.

Check out the information regarding Macy's at City Center via this link...

http://www.dispatch.com/live/content/business/stories/2007/09/19/citycenter.html

Towards the end of the picture gallery at dispatch.com, you will see a picture of the Marshall Field's logo which was etched in the exterior granite of the store. When Kaufmann's took over the location, they installed plaques over the Field's logo. I wonder what Macy's will do? Since the Field's name has no value to them, they will probably remove their plaques and leave the Field's logo exposed with the holes from where the plaques were. Better yet, maybe they can use that same special photo editing technique from the M Magazine which removed the Field's name from the bronze plaques at State Street.

What a disgrace! You'll definitely be hearing a lot more from me! Your friend in Field's, Jason (gimmefields)


Date: Wed, September 19, 2007  9:51 pm CT
Posted by: M.Cassata

To my fellow Marshall Field and Company fans:

ladies and gentleman: Until we get back Marshall field's back then heavens sake patronize Neiman Marcus or Lord & Taylor.

At least Neiman Marcus has always held to its traditions. Also the late Mr. Stanley Marcus was a fervent admire of Chicago and Marshall Field and Company. Don't believe me? Read Minding The Store by Stanley Marcus. Besides they are a fine retail establishment with a very friendly and knowledgeable sales staff. I should know--I used to work there!

As for Lord & Taylor well there were very lucky to escape the scrap heap that Macy's would of turned them in to. Yes they are from New York but they have been in the Chicago area a long time and established themselves who respect Chicago. Lord & Taylor has had a very bumpy ten years and is now under new management. The endeavor of the present management is to bring back the company from a "coupon happy" middle of the road retailer back to a fine specilty retailer is once was. The legendary president of Lord & Taylor Dorothy Shaver can rest easy in her grave.

M. Cassata


Date: Wed, September 19, 2007  5:28 pm CT
Posted by: Mitch

I want to discuss those Martha Stewart sprinkles for a moment. If I read the entry in the macy's website correctly one receives 11.5 ounces of sprinkles for $29.95. That's roughly $35 a pound for five bucks worth of stuff that I could get at the local grocery store. Now I've never considered getting a limited lifetime warranty on something like that. Godiva hand dipped chocolates are a little less expensive.

These people cannot be serious.

Best to all,

Mitch


Date: Wed, September 19, 2007  4:17 pm CT
Posted by: Nina G

Here is my contribution to the evidence that things have gone downhill since Messy's too over:

The last time I passed through the store, a clerk was giving "free samples" to her girlfriend who was just there to chat, not buy. She was there without so much as a "By the way would you like to try our new flavor?" which of course was standard operating procedure at Field's. I actually had to ASK her for a sample! Good grief, whatever happened to "salesmanship?" Gone with the rest of what made Field's so special...


Date: Wed, September 19, 2007  1:10 pm CT
Posted by: amelia

my friend sent me an email today. she knows how i detest macy's so she "jokingly" asked my permission to resupply her M.A.C. makeup at the state street store.

never! does anyone know where else M.A.C. makeup is sold at comparable prices, that would be convenient for someone who works in the loop?


Date: Wed, September 19, 2007  9:15 am CT
Posted by: Mitch

I saw the new "Martha and Macy" commercial the other night with the fashion guy, the bedsheets, and the mention of Martha's pots and pans.

It really didn't say much if any about Macy's and seemed to be a self serving item for Martha. Of course one could say that the hat department has moved to cookware.

Best to all,

Mitch


Date: Wed, September 19, 2007  8:09 am CT
Posted by: Justin A

I have two items of interest that I have to share. Yesterday when I got home from work to check my mailbox, I found a 30-page C,Home SaleC. catalog C1 it was printed on very slick, heavy stock paper. At first I thought it was from the Boston Store (Carson's). When my eyes got to the bottom right corner of the cover page I saw that it was from Kohl's !!! It was introducing the new C,Vera WangC. line of clothes for women and linens as well as the "Chaps" line of linens. In addition, it introduced the new C,Food ChannelC. line of cookware. I could not believe my eyes -- the entire catalog was of the same quality as those I used to receive from Marshall Field's. Kohl's is definitely trying to cash in on the C,MC. store's disaster. IC-m waiting for Kohl's to start doing cooking demonstrations in their house wares departments, like Field's used to do. Way to go Kohl's!

The second item I have C1 and IC-m almost ashamed to admit it C1 but one of my C,guilty pleasuresC. is to sometimes watch Court TV in the evenings. They show reruns of the C,CopsC. reality show from Fox as well as other crime shows that Court TV produces. One of the shows they ran last night was called C,Inside American Jails.C. It basically shows what goes on in various maximum security prisons across the country. What IC-m about to say is the C,honest to God truthC. -- during two of the commercial breaks, their was a commercial from the C,MC. store touting, what else but, the new MARTHA STEWART line of house wares and linens! What I found especially amusing was, the last line spoken in the commercials said C,Only at C,M.C. I had to blurt out loud C,Cand Kmart!C.

Let the boycott continueC


Date: Tue, September 18, 2007  6:34 pm CT
Posted by: Jim McKay

I also was at Woodfield this past Saturday. There were already Christmas ornaments being sold, as someone else has noted. I did check out the ornaments since in the past, I would buy some uniquely Chicago ornaments at this location when it was Field's. The ornaments are actually in the mall, just outside the entrance. Like someone said, I'm not sure who would want a glass Macy's bag ornament, however, what caught my attention were the Field's clock ornaments. Perhaps this was the case last year, but I noted two lines of Field's clock ornaments being sold. There were two sizes of Christopher Radko glass Field's clock ornaments dated 2007 with about the same pricing as previous years--about $32 and $45 each. There were also two sizes of similar ornaments that appeared to be made as much cheaper plastic replicas of the Radko-made clock ornaments. The smaller one was about $7 and the larger was maybe $14 or $15. Perhaps they sold these last year but what was startling was how many had pieces broken off the clocks, even noticeably exposing the white "plastic" material. I'm not talking about the subtle imperfections that any handmade ornament might have; these were ornaments that were chipped or had broken off pieces. I was surprised that any store would sell these, let alone a store that portends to be Marshall Field's successor.

The other Chicago-themed ornaments seemed to be "repeats" of previous year's Radko ornaments with the year updated to 2007. It being mid-September, it's hard to say if these were "moving" or not.

Jim


Date: Tue, September 18, 2007  5:56 pm CT
Posted by: A. Perkins

After years of sagging sales and contract tussles, Kmart is relaunching its Martha Stewart Everyday home furnishings line for the first time in nearly a decade... Kmart's relaunch, which overhauls 1,100 items, comes as Martha Stewart Living Omnimedia Inc. is rolling out to Macy's a new proprietary line called Martha Stewart Collection, which spans 1,500 items including stainless-steel cookware, china and glassware, as well as towels, linens and bedding.

Is this the "affordable luxury" that Terry Lundgren promised us at the former Field's stores? It doesn't sound like there is much of anything to differentiate the Martha Stewart goods at Macy's from those at Kmart.


Date: Tue, September 18, 2007  2:56 pm CT
Posted by: Rich W

In response to Darrid's question about why Martha Stewart's sprinkles would require a lifetime warranty: Maybe M plans to keep them on the shelves for a VERY long time--for a lifetime!

Date: Tue, September 18, 2007  2:14 pm CT
Posted by: Paul Francis

My good friend and I, when we were in Chicago a few years ago went to Marshall Fields and just love the store. Every floor was great - yes we went to every floor and spent the entire day there - from the lay out of the merchandise to the very helpful sales people.Our shopping experience was fantastic. My friend loved the woman's shoe department and we were there it seemed for hours. BTW she did get a great pair of shoes.

Macy's knows how to destroy a regional department stores. First they did it to Jordan Marsh then a year before they changed Marshall Field's to Macy's they did it to Filene's, both were New England stores which were similar to Marshall Field's. Poeple here in Massachusetts are not happy with the merchandise, layout or sales associates (if one can find any)at Macy's.

I hope the work everyone is doing will bring back a store that Chicago was know for and loved by everyone that walk through the State Street doors.

Paul


Date: Mon, September 17, 2007  11:02 pm CT
Posted by: Miller

Kinda' funny/sad that everyone I know thinks its only a matter of time before Marshall Field returns. Ironically, Terry Lundgren and his staff are still in full denial!

They simply have too many stores, and too many issues to worry about the return of 65 stores to Marshall Field, but that sure would improve the bottom line! To date, laying off employees and cutting hours and benefits/commissions are the way to increase profits and cover losses over 800 stores.

In general, I can't help but feel this company is misleading and letting down everyone! Its seems somehow wrong to even consider even walking in the doors! Its not Marshall Field and I can't imagine how they will even survive...but perhaps turning on the lights and unlocking the doors is enough for them to survive. All I can tell you is that they really don't get Chicago!

I just want to know if a Chicago company like Madison-Dearborn would consider purchasing and running a legendary department store. After all, the real problem is that these great businesses are owned by out-of-towners that just don't get it.


Date: Mon, September 17, 2007  9:46 pm CT
Posted by: Fred

I went to the mall this weekend, and the Lord and Taylor was packed! It is my choice now that Field's is gone. They have a number of the designers that Field's as well as some others.

Just wanted to add that Woodfield Field's always had its Christmas on the outside of the store on the main level, and the department 56 was on the second level on the outside as well.

However, it is a sad collection, all that Red Star store stuff. Like I want an ornament of a christmas Red Star store bag. I don't even want the cheap bags they give out when you buy something.

Joe


Date: Mon, September 17, 2007  8:23 pm CT
Posted by: Fred

Consider that Whole Foods and Trader Joes has turned down the old Carson's space. Also consider how there is outside funding for the restoration of the ironwork, and then how Joe Freed is remodeling the old Carson's flagship.

I give it better than 50/50 that Carson's will move back into 1 S State in a year or two when the work is done--the only catch being that the store will be scaled down to something like 3-4 floors along State Street.


Date: Mon, September 17, 2007  8:02 pm CT
Posted by: Michael Trenteseau

WGN reported today that Bon Ton has said they will be making an announcement regarding a new downtown Chicago store! I heard this second-hand, so I don't know if they plan to make the announcement within a year, or they hope to open a new store in 12 to 24 months.


Date: Mon, September 17, 2007  7:58 pm CT
Posted by: Pat C

Check out Great photo's from 9/9/2007

http://www.flickr.com/search/?q=marshall++fields+protest&z=t

Date: Mon, September 17, 2007  7:30 pm CT
Posted by: Chris

There is a website out there called GoFugYourself.com - very funny and sharp. The two women who run the site dish on the fashion disasters of celebs with pictures to illustrate. Anyway, one of the entries for their coverage of the Emmy awards contained this little nugget which I felt was worth sharing:

"There's a fairly painful commercial running right now for Martha Stewart's new line of stuff -- obviously not effective, since I can't remember what store it's being sold at -- in which Tim Gunn is eagerly holding up bedsheets to a woman's body and crowing about what awesome fabric it is for a dress. And of course Martha has to stroll up and look at him like he's an escaped mental patient, separating him from his poor victim by dragging him off to kitchenwares and rolling her eyes that maybe he'll get ideas for hats from her pots and pans. And wacky ol' Tim trots on after her, cooing about how much he loves hats. While we all sympathize with that in this post-Dynasty era of humorless millinery, the commercial makes me yearn for the days when people didn't ask Tim Gunn to do anything beyond Project Runway, because I feel like he's too polite to say no when everyone loves him so much, and that's what leads to ads like that."

I know I'm fairly biased about Macy's because of all the hate but I genuinely like Tim Gunn. He's witty, urbane, and seems very likeable. But oh this commercial! What was he thinking?


Date: Mon, September 17, 2007  7:30 pm CT
Posted by: Jim McKay

Yesterday's (Sunday) Chicago Tribune had another "Voice of the People" letter in the 'Perspective' section. In case you have already discarded yeterday's paper, the item can be viewed at:

http://newsblogs.chicagotribune.com/news_opinion_letters/2007/09/whats-in-a-name.html

Please remember that we think an emailed or paper-based (mail or fax) reply is the best way to support our cause.

Also, today's (Monday) Chicago Sun-Times had a quick bit in apparent response to the item several weeks ago about the new Chicago planning head, Arnold Randall. Part of the "talk back" feature, these quips have no author attributed to them.

Mad about Macy's
It is outrageous that the city of Chicago wants to do everything it can to "save" Macy's, which not only obliterated our fabulous fabulous Field's but is also tanking as a retailer. Their lousy management and callous disregard for the regional pride of the areas they bought in to will lead, sooner rather than later, to their going belly up.

http://www.suntimes.com/news/commentary/back/560485,CST-EDT-talk17.article

As always, please respond to such items. Even if your item does not appear, your opinion and interest registered with the news outlets and can have future impact. The following are suggestions to consider when writing.

* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated copy of your response,if you get a copy at all. It is very important that you keep a copy for your records.

* The Letters to the Sun-Times should be sent to: letters@suntimes.com

* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com

* The Letters to Crain's Chicago Business should be sent to: letters@chicagobusiness.com.

* Please remember to include a daytime phone number for verification purposes.

* Be certain to indicate in your letter that it is "for publication."

* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclusivity.

* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the largercause.

* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.

Jim


Date: Mon, September 17, 2007  6:25 pm CT
Posted by: Lee

Why is Messys selling Sprinkles? I thought the 5 and 10 stores went out of business years ago. Next week they will be baking cakes too! Maybe they could have Martha do a guest appearance and show us how to bake the PERFECT cake! Messys will try anything to get a sale.

-----------

Don't know if anyone else saw this one but a couple weeks ago Messys announced that they were going to shut down the historic Famous Barr warehouse in St Louis. The building has been around for 100+ years and had been the main warehouse for Famous Barr forever. Messys decided that they need to cut some more jobs and consolidate warehouse operations with the location in Bridgeton, Mo. Because we all know its about the shareholders and the BOTTOM-LINE for Messys. Don't worry about the employees who have worked there faithfully for years. Messys thinks humans are disposable! They claim they will offer jobs at the other location, but with the great distance between the two locations most employees are unlikely to make the move because of transportation issues or inconvenience, it just wouldn't be worth the extra travel. I'm sure Messys executives could care less if this happens since they can hire less experienced employees and pay them less.

At the Famous Barr warehouse, employees would unpack the merchandise and put in on hangers/racks. Now Messys said they can save money by shipping the goods to the store still in boxes and have the store employees unpack it.

I recently walked through a Messys in the St Louis area and saw evidence of this new practice. In the childrens/baby departments there were cardboard boxes stacked all over the floor and on carts. This is VERY appealing! Everyone likes to see boxes stacked all over when they walk through a store! You would not have seen this at Famous Barr. Merchandise was brought on to the floor on racks-already organized and on hangers. Messys is America's Department store? Not in my book! I would rather see the stores sit empty then to buy the cheap/drab junk they sell. Their merchandise is boring.

Bring back May Company and Marshall Fields!!!!!!!!!!!!


Date: Mon, September 17, 2007  5:58 pm CT
Posted by: Erick

Just a quick thanks to my fellow fields fans for a great protest on Sept. 9. I had planned on attending, but a tragic death in the family ocurred two days prior. I am fine and I appreciate your concerns.

But I am moving on with you as we seek to bring down this terrible corporate monster, Macy's.

Viva La Boycott!


Date: Mon, September 17, 2007  5:50 pm CT
Posted by: A. Perkins

A Moment In History

1852 - Marshall Field and Company opens in Chicago.

1855 - The Smithsonian Institute opens in Washington D.C.


Date: Mon, September 17, 2007  4:18 pm CT
Posted by: jimmy gimbels

From Motley Fools:

Martha Trades Blue Light for Red Star!

Martha Stewart has decided to sell an exclusive line -- titled the Martha Stewart Collection -- at Macy's, in the department store's largest private-label brand launch yet. While the ads may be fine, I'm not so sure about the outcome for Martha.

For a long time, the company has sold its Martha Stewart Everyday line at Kmart, which offers items such as patio furniture, bedroom, and bathroom goods. For the latest quarter, sales of its goods at the Kmart chain were down 21%. So Martha Stewart has decided to target middle-market shoppers by selling bedding, cookware, and dining pieces exclusively at Macy's. [WELL, WE ALL KNOW SOME OF THE MERCHANDISE IS NOT EXCLUSIVE!]

But I've got an even more basic question, Fools: Why do both collections start with Martha Stewart? If you're appealing to different audiences, it'd make sense to more significantly distinguish between the brands -- starting with their names.

It's not like Martha has the Midas touch, either. She may be a whiz at spinning yarn into all kinds of things, but her business ventures are decidedly more mixed.

Stewart's company is struggling, and its losses have been mounting. In the latest quarter, it lost $0.09 a share on continuing operations, excluding non-recurring items. That compares to a similar year-ago loss of $0.07 per share. With Kmart an increasingly unreliable place to push her goods, Stewart clearly needed to change something. However, starting a new line, under a brand that's had mixed success lately, in a department store facing similar pressures, seems like an odd choice.


Date: Mon, September 17, 2007  4:11 pm CT
Posted by: jimmy gimbels

Well, it is Holiday Lane time again at Macy's. All in all the decorations are fairly attractive but just the same merchandise you would see in any other store. Field's Christmas department was always a treasury of unique ornaments from around the world. You could always find something special for the tree at Field's. Of course at Macy's, the majority of the holiday goods are from China and the prices are ridiculous. Example: the 6x8C. cardboard house covered with C,snowC. for only $24.00. The 2007 Field's clock ornament is a piece of junkC.poorly crafted and painted. Sorry to report, no Santa Bear in sight!

Here is another designer who fled MacyC-s: Christopher Radko! His amazing glass ornaments and the C,Shiny BriteC. retro collection were big sellers for FieldC-s. Remember the mob of people waiting to meet Mr. Radko on one of his personal appearances at State Street?

Oddly, MacyC-s set up Holiday Lane outside the mall doors at several locations (including Woodfield and Hawthorn Place) with no associates watching the merchandise! Everything is jammed into the limited space giving the department the appearance of a flea market.

Where are the Department 56 ceramic collectibles? A very small selection can be found on the lower level next to pots and pans. More odd merchandising.

I guess the girls in THISISIT are suppose to ring up the merchandise (but they were no where to be found) or maybe someone in WomenC-s Foundations (no one working there either). I watched a woman walk from department to department to find someone to ring up her purchase. She finally went to an empty service desk and called the MacyC-s operator. Ten minutes later a C,floor walkerC. came by to ask her what she was doing behind the counter. The lady in black finally rung up the sale and dropped the ornament in a plastic MacyC-s bag. C,Can you at least wrap that in tissue?C. inquired the customer. The reply, C,NO, we have no tissue or boxes.C. Happy Holidays courtesy of the C,Magic of MacyC-s!C.

Jimmy Gimbels goes to Macy's so you don't have to!


Date: Sun, September 16, 2007  11:15 pm CT
Posted by: James in Minneapolis

Hi All---

I just blew in from a fun time in Chicago; was there since last Thursday----just for fun, no biz this time. I stayed at Marriott Courtyard on East Ontario, just 1 block off Michigan Ave. Perfect location for me since it took me out of the noise and crowds but took only 3 minutes to get right back into it...LOL.

Here are some observations about my trips through Marshall Field's buildings:

-It's been 2 years I beleive since I was in the stores and they feel very Un-Chicago now. That would be hard to describe further but everybody here understands that adjective completely.

-I was appalled at the krappy condition of Water Tower. Main Floor was still reasonably cool but 8th Floor Men's was actually depressing. The condition of the bldg and fixtures needed so much attention. It felt much more like a downmarket store in a small city in a rural area where the economy is not good. It was that eery sensation of not having seen an old friend for a long-time who has since become ill and has suffered great physical changes due to the illness.

-Other stores I visited that I thought were merchandised wonderfully: the 5 floor Crate & Barrel designed by Robert Stern is always fun; Nordstrom; Mark Shale; Kenneth Cole; Optika; Timberland; Allen Edmonds. macy's was so clearly below par in comparison---especially on Michigan Ave.

Regards.


Date: Sun, September 16, 2007  4:11 pm CT
Posted by: Drew

If anyone is planning to attend a home football game at WEST VIRGINIA UNIVERSITY, be sure to visit the Goodwill store in Mountaineer Mall. Find two long racks and a U-shaped display area chock full of "exciting" fashions from INC, Style & Co, American Rag, Club Room, Charter Club as well as John Ashford and Valerie Stevens. (The last two were May Company private label brands.) Included are some Nautica, DKNY, Jones New York and other "designer" brands--all brand-new with original labels and price tickets. It's nice they're giving but it's telling that their items apparently aren't moving at Macy's.


Date: Sun, September 16, 2007  1:31 pm CT
Posted by: K

Hey Field's Fans,

I am pretty much guessing that 95% people hate Macy's, ever since I moved here in 2005, I had loved Marshall Field's with my wife. The State Street store was our place to shop. When it was still Field's, My wife and I went to see the 7th floor. It was like a Marshall Field's souviner shop.

Anyways, today I was stopping by the Macy's on State Street and I wanted to get a glimpse inside. I went inside and it was deserted. After entering, I went to the escalators. There was escaltors that were not working. And after I came down, I was thinking, "These people are mean, they don't even ask you for help like Marshall Field's did"

Don't you guys think we should go sign a petition? Or make an advertisment saying "Help save Marshall Field's!" or we should always protest on September 9th.

Hope Field's will come back.

Regards,

K


Date: Sun, September 16, 2007  11:06 am CT
Posted by: M J

The print edition of this week's "Crains Chicago Business" has a letter about the protest against Macy's in support of the return of Field's. There is also a protest photo.

Date: Sat, September 15, 2007  11:55 pm CT
Posted by: Cheryl Brokaw

Chicago isn't Chicago since Marshall Fields is gone. No reason to go downtown!

I do not like Macy's. Even the clerks don't like the store. One clerk told me that some people come in, purchase Frango mints and slip out. Please come back Marshall Fields, we miss you!


Date: Sat, September 15, 2007  8:22 pm CT
Posted by: Jim McKay

Thanks to all who helped make today's early evening leafleting session possible, especially Gail, A., Denise and, of course, J.

While the US, State and Chicago flags still wave above the great columns on State Street, the other US flags have been replaced by "robin's egg blue" Martha Stewart banners. These would be the sme flag poles that have the trumpets at the hoilidays. I think such banners have been featured before--then again maybe not.

As posted a week or two ago, two awnings on Wabash also are done up in Martha Stewart blue.


Date: Sat, September 15, 2007  8:22 pm CT
Posted by: Jon C

Macy's infamous "exclusionary" worthless coupons are painfully annoying more and more shoppers. Sound familiar??

http://www.consumerist.com/consumer/mouseprint/macys-issues-worst-coupon-ever-297725.php

Meanwhile in today's newspapers, Carson Pirie Scott's department stores advertised their semi-annual GOODWILL Sale. For each donated item brought in to the store, Carson's will give the shopper a coupon. Carson's makes it clear that the 20% off coupons are good for all brands of fragrance, designer apparel, fine jewelry, accessories and home decor items THAT RARELY (IF EVER) GO ON SALE" and 10% off on all electronics, small electrics, Sharper Image, Tech Trek, all furniture, even mattresses, rugs and health and wellness items of all brands. I did not see any exceptions listed. In other words, the shoppers are completely free to design their OWN sale and save on ALL brands.

Isn't it refreshing to see a store having no restrictions on what items the coupons may apply? At the same time, Carson's is being "a good neighbor" and contributing all the tens of thousands of donated items to the Goodwill charity to help others less fortunate!

www.carsons.com


Date: Sat, September 15, 2007  5:37 pm CT
Posted by: Darrid

Can anyone tell me why "Sprinkles" would need a lifetime warranty?

http://www1.macys.com/catalog/product/index.ognc?ID=258379&CategoryID=31073

Date: Sat, September 15, 2007  5:00 pm CT
Posted by: A. Perkins

TheStreet.com

"Macy's (M) advanced as renewed, but again unsubstantiated, takeover chatter filtered through the trading desks. The department-store owner's stock had risen earlier this summer on speculation it was a buyout target."

Who started these rumors? Terry Lundgren himself? Somebody in Macy's?

It seems nothing that Macy's has done in the past year has made their stock go up, other than these takeover and buyout rumors!


Date: Sat, September 15, 2007  12:07 pm CT
Posted by: Darrid

With all the songs and poetry I had to throw in my entry from last year...

This should be sung to "Wishing you were somehow here Again" from Phantom of the Opera.

You were once my shopping passion

Your gifts were all that mattered

You were filled with class and beauty

Then my world was shattered...

Wishing Marshall Field's was here again

Wishing it was somehow near

Macy's cant see what you mean to me

Come back and bring us cheer!

Wishing I could see the green again

Marbled floors and pillars white

Ceiling of blue a Clock to cling to

All that I dreamed of you

Black awnings and stars surround me

Cold and monumental

Seem for you the wrong companions

You were warm and gentle

150 years, now fighting back tears

Why can't the past revive?

Wishing Marshall Field's was here again

Hoping that it's all a lie

Try to relive, the wonders you give

Give me the strength to try!


Date: Sat, September 15, 2007  12:02 pm CT
Posted by: James from Ca

I collect Field's memerobilia bags, catalogs, store displays, mugs etc and I just won this press kit/employee manual from Ebay. I won this beautiful folder entitled 'Marshall Field's Events and Publicity" from 2004, when Target still owned it. Here are some facts and figures from

the folder.

>When State Street renovation was unveiled there were 110 million consumer impressions in two days

>Broadcast coverage in all 50 states

>65% sales increase over previous year

>sustained sales increases of 15% over entire company

Glamorama raised over $600,000 annually

> National coverage on E!, Entertainment Tonight, People, US Weekly

> More than 50 million media impressions

Flea Market

> Over $600,000 in sales

> 17,000 attendees

>35 million media impressions

Flower Show Annual averages

> 100,000 guests in two weeks

> 7.5 million media impressions

Fashion Week

>2 million in incremental sales

>Over 60 million media impressions

28 Shop Show

> raised more than $500,000 annually for Museum of Contemporary Art

Ford Supermodel of the World

> Website had 150,000 visitors

> Drove 20,000 guests into stores

> Over 50 million media impressions

Field's Culinary Council

> More than 100 million media impressions during the year

> More than 60% increase in Field's Marketplace sales during Culinary Week.

> Hundreds of guests participate in chef appearances

Annual Great Tree Lighting

> 1 million guests see the tree every year

> 250,000 guests dine in the Walnut Room during the Holiday season

Auditorium and Windows

> Over 400,000 guests visit the Holiday Auditorium Show every year

> 75,000 guests pass by the State Street windows every day.

State Street Tourism

> Over 350,000 guests visit State Street store annually

> Marshall Field's Holiday named one of the top 100 events by the American Bus Association

> Third most visited destination in Chicago

And Lundgren threw it all away. What is so sad and tragic is that FDS could have built upon or at least maintained what was already a sterling brand that had such

national and international respect.


Date: Fri, September 14, 2007  10:41 pm CT
Posted by: Steven

OUCH!!! That's got to hurt.

>From Schaeffers Research (http://www.schaeffersresearch.com/commentary/observations.aspx?ID=20269):

Options Update: Macy's (M) Call Activity Spikes on Takeover Rumors

Technical and sentiment analysis of Macy's (M)

It would seem that even takeover speculation can't stop the backslide that is plaguing Macy's (M: sentiment, chart, options) lately - but what would you expect from one of the 3 Stocks to Avoid?

Clicking on the link 3 Stocks to Avoid brings you to:

Yes, there are still good stocks out there that have borne out the summer's rollercoaster action with ease, but then there are a few that have taken the word underperformer to a new level. Our crackerjack team of equity analysts has taken the time to provide you with a selection of the worst of the worst. Here, check out their picks, and learn about this trio of securities that you wouldn't wish on your worst enemy's portfolio.

Double OUCH!

It goes on:

There are surely pockets of strength in the retail sector right now, but Macy's hasn't found one. The department-store titan has been limping along for a while now, and has reported negative per annum earnings growth for the past 5 years of -2.408%. Following that same trend, the company has missed analyst targets on 2 out of its last 4 earnings reports.

Most recently, Macy's reported a 77% decline in second-quarter net on August 15. Sales fell 1.7% for the period, while same-store sales slumped 2.6% for the 3 months ended August 4. Shortly after releasing that disappointing report, the company lowered its revenue and earnings guidance for the second half of the fiscal year, adjusting their targets below analyst expectations. Since that time, the stock has given back more than 9%.

It's hardly the beginning of Macy's technical troubles, though. Year-to-date, the stock has lost more than 19% C1 by contrast, the S&P 500 has risen 3% during the same time period.

So there you have it. A financial analyst has finally figured that MACY'S TRULY HAS SERIOUS PROBLEMS and she wouldn't wish the stock on her worst enemy! But... would she wish it on Terry Lundgren?


Date: Fri, September 14, 2007  6:31 pm CT
Posted by: Paul F

Well I just stumbled on a Kmart along Milwaukee yesterday -- I went in and looked at Martha's stuff. I have never bought any of her products but figured hey why not, and besides some were on clearance. So I got a vey nice white cake stand, a bowl from the same collection, as well as a matched serving platter. They were all on clearance and marked 50% off the clearance prices. So all three cost me $33. So Martha is getting my business at Kmart, and I recommend all to check her products out there as well.

Thanks Kmart! Forget you, Macy's!


Date: Fri, September 14, 2007  5:56 pm CT
Posted by: RG74

Ladies & Gentlemen,

Regarding Gayle's song, our thoughts can be summed up in one word.

BRILLIANT !

Thank you Gayle & Thank you loyal department store shoppers !

God Bless,

The Family of RG74 !


Date: Fri, September 14, 2007  4:54 pm CT
Posted by: Al

Rumor has it that Nordstrom is scouting for it's first Manhattan Location! Nothing is official yet but it would be great if they could find a spot right on Herald Square. m****s would empty out real fast.

We'll just have to wait and see.

Viva La Nordie's and Boycott


Date: Fri, September 14, 2007  4:45 pm CT
Posted by: Michael Russell

I passed on a Field's Forever pin to my neighbor. She was wearing it at the makeup counter at the Messy's store in Appleton. One of the employees inquired where she got it and said she wished she could wear one!!!!!!


Date: Fri, September 14, 2007  4:37 pm CT
Posted by: RG74

Dear Fellow Regional Department Store Lovers,

Congratulations to all of the wonderful people throughout America who are sending a message to Macy's that Project Star is NOT WHAT LOYAL SHOPPERS WANT ! WHAT THEY DO WANT IS WORLD CLASS SHOPPING EXPERIENCES WITH SMART BRANDS AND QUALITY ! NOT CHEAPLY MADE,EXPENSIVE KNOCK-OFF BRANDS !

VERA WANG TAKES CENTER STAGE ON THE OPRAH SHOW TO DEBUT A FALL FASHION LINE FOR KOHL'S !

ANOTHER PUBLIC RELATIONS MESS FOR MACY'S ! A WORLD CLASS OPPORTUNITY MISSED BY MACY'S !

OPRAH ENDORSES "SimplyVera" at KOHL'S DEPARTMENT STORE ! She said it, "ONLY AT KOHL'S, they are lucky to have you."

Could have been, should have been and WOULD HAVE BEEN at MARSHALL FIELD'S ! Vera Wang may have lit the tree while everybody was supposed to be "dancing in the streets," but she knew that "way to shop" was a gamble she definately could not take !

OPRAH SAYS, "CALL YOUR GIRLFRIEND !" FALL FASHION IS OUT AND IT'S AT KOHL'S DEPARTMENT STORE ! Designer Vera Wang shows how women of all sizes and ages can dress FASHIONABLY while on a budget ! A full runway of sophisticated clothing that looked well made and fine !

Vera Wang says this about fashion; it should be comfortable, it should be easy, it should be fun !

Then,with out further or do, a curtain sweeped opened to show a chic bedroom set ensemble !

It hurts us more than the people at Macy's more so because this could have happened at Marshall Field's...in fact, it could have opened at Field's with a gala fashion show at State Street and then fanned out to the Federated Department Store regional tradenames using a series of SimplyVera commercials with those famous taglines, AVAILABLE AT BURDINE'S, AVAILABLE AT STRAWBRIDGES,AVAILABLE AT FILENE'S,AVAILABLE AT BON MARCHE, AVAILABLE AT MEIER AND FRANK ....ETC. !

NOTE TO BOARD OF Macys Inc/Federated Department Store: NOW IS THE TIME TO HAND OVER AMERICA'S LEGANDARY DEPARTENT STORES TO MERCHANTS INSTEAD OF BEAN COUNTERS. Project Star is a farce. People want more in a department store than knockoff overpriced housebrands and cheap junk....WE WANT OUR DEPARTMENT STORES BACK !!!!!

THE SAD PART IS, YOU HAVE THE BEAUTIFUL BUILDINGS, THE FLAGSHIP STORES, THE ABILITY TO RETURN TO A COMMITTMENT OF FULL-SERVICE RESTAURANTS AND A FULL COMPLIMENT OF CLASSIC DEPARTMENT STORE SERVICES WHILE REALIZING LEGENDARY SALES INCREASES.....YOU ARE LETTING THE POWER CENTER STORES & THE LUXURY BOUTIQUES TAKE AWAY YOUR BUSINESS !

Warm Regards,

RG74 is RG74 Family

We're legacy Federated/May shoppers & we miss our stores !


Date: Fri, September 14, 2007  2:22 pm CT
Posted by: PatC

Just a reminder: Please reply to the Voice of the people letters in the Tribune. Doing so makes a difference even if they don't print your letter. This is because newspapers still view thei volume of letters received on an issue as an indication of how worthy it is of continued coverage. Email your replies to ctc@tribune.com

http://www.chicagotribune.com/news/opinion/letters/chi-0913letters1_briefssep13,0,1443320.story


Date: Fri, September 14, 2007  2:00 pm CT
Posted by: Jim McKay

More links to stories about a possible takeover with rumors centering on a combined bid by Eddie Lampert (owner of Sears, Kmart) and Vornado (a real estate company that purchased the Filene's flagship for renovation into mixed use). Too hard to say if this is good or bad. While Lampert supposedly signed the "keepitfields.org" petition, analysts have been disappointed in what's happened with Sears and Kmart. Vornado did indeed change the purpose of Filene's flagship to use other than a department store--even the return to the building of the separate company Filene's Basement is uncertain after the renovation is complete. At the same time, the purchase from Macy's was made with Macy's perspective that Filene's would never have a chance of coming back. Then there is how the "Marshall Field's" brand is worth over $400 million and the 111 N State store is worth over $1.2 billion--value maximized when both are together. Who knows what could be kept by Lampert, Vornado, or both and what else could be sold to others.

And of course, this could all go nowhere again as was the case a couple of months ago.

Links from:

The Street:
http://www.thestreet.com/s/macys-buyout-rumors-resurface/newsanalysis/stockpickr/10379703.html?puc=googlefi

Bloomberg:
http://www.bloomberg.com/apps/news?pid=20601087&sid=ax3oWE5sHdgs&refer=home

Forbes:
http://www.forbes.com/feeds/ap/2007/09/14/ap4118785.html

Jim


Date: Fri, September 14, 2007  11:15 am CT
Posted by: gle

Guess what?

"Macy's Shares Up on renewed Talk of Possible Takeover"

from AP via Yahoo! Finance

http://www.yahoo.com/ap/070914/macy_s_mover.html?.v=2
[ Note: that as this story is updated and the end of the url ".v=2" may change to ".v=3", ".v=4", etc with each update ]

Date: Fri, September 14, 2007  1:42 am CT
Posted by: Joseph From CA

Glad to hear all the news of what a success the 9/9 protest was. Even though I'm two thousand miles away, I was definately there in spirit with my fellow Field's fans. I reading recent articles, I still cannot believe the arrogance and stupidity of Macy's corporate management. They are essentially committing financial suicide, yet they still insist that their plan of dull, bland, homogenized retailing across the US works better than actually listening to what your customers want.

I can remember a time when Macy's was actually a trend-setting, cosmopolitan department store. Now it has sunk almost to a JC Penney level quality and is full of designer knock offs. Never have I seen a store place such an emphasis on its own labels. Usually department stores flaunt the variety of designers they carry. Don't get me wrong, sometimes I like to buy private label merchandise, and I have on occasion from stores like Nordstrom, Saks, Neiman Marcus, and Lord & Taylor. The difference, however, between these stores and Macy's is that the aformentioned stores do no overemphasize their own labels over well known designers.

For those that don't believe that Field's was an important tourist attraction to Chicago and a vital part of Chicago's economy, I found my Field's charge statement along with statements from the other Chicago department stores where I made purchases during my trip to Chicago last March. They are as follows:

Field's: $262.74 ($161.46 State St./$101.28 Water Tower)

Neiman Marcus (Michigan Ave.): $87.20

Lord & Taylor (Water Tower): $47.15

Carson's (State St.): $41.53

Bloomingdale's (Michigan Ave.): $36.10

Nordstrom (Michigan Ave): $32.59

So as you can see, Field's got the vast majority of my money, but more importantly, I was in Chicago for only two nights. From basically a Sunday afternoon, until a Tuesday morning I put $507.31 just in department store purchases into the local economy. That of course does not count for the money I spent on hotel, taxi, food, and other expenses while in Chicago. In addition, the whole purpose of my trip was to say goodbye to Field's. So with Field's gone entirely, and both Carson's and Lord & Taylor gone from downtown, I know that the next time I'm in Chicago, I am not going to spend as much. Maybe Mayor Daley should've considered the impact on tourism before he let Terry Lunkhead desecrate a Chicago icon.

Keep on fighting, fellow Field's fans. Let's prove the skeptics wrong. Keep voting with your pocketbooks. Send a clear message to Macy's: "Give The Lady, and The Gentleman, What They Want.....Marshall Field's".


Date: Thu, September 13, 2007  9:31 pm CT
Posted by: Kevin

My wife and I lived in Texas with a May Department Store (now Messy's Department Store) and we had a "Marshall Fields" except it was called FOLEY'S. This FOLEY'S store had cheap prices, and a slogan "always something exciting!" and it was right! I did expect something exciting, I got a bed sheet for my wife for only, get this, $10!!!!!!! I couldn't believe it. That was the cheapest thing i had gotten, and that was the first thing i bought at foley's.

Then in Summer 2005, i moved to your place , CHICAGO. when me and my wife unpacked we went to the Marshall Field's in the street store place. Wow, cheap prices there tooo!it's like our foley's... but until September 9th, 2006 our Texas FOLEY'S and your Marshall Field's got bought by Messy's. I WISH I HAD KNOWN BETTER. MACY'S WAS EVERY WHERE.

Now, 2007, i was going to texas again, and MACYS ((ooooops! i mean messy's) was there!!!!!!!!OMG.

now i dont shop there

Marshall Field's, COME BACK!!!!!!!!!!!!!!!!!!!!I want my wife to have cheap department store prices!!!!!!!!!!!!!!

I want to help.


Date: Thu, September 13, 2007  9:15 pm CT
Posted by: Brianna

Hello Chicago Fans!

I was born in Chicago with Marshall Field's. When I was 10 I shopped in the 7th floor on the State Street store and I loved going up and down the escalators.

Then, something sad happend to me at 14, I moved to New York with the M store. I missed Marshall Field's and I didn't like the M store. It saddened me because I didn't like the merchandise.

Now I am 35 and I was married with my husband, Ben, and we moved to Chicago in 2004. I had two years for Marshall Fields left.

Now I am 37 years old, and I am hating the M store beacuse I was stuck with it when I was 14! I forgot to get a memory of Marshall Fields. I forgot the last day:(

Anyways the M store sucks.

I AM SUPPORTING CHICAGO MARSHALL FIELDS!

WE WANT MARSHALL FIELD'S NOT MARSHALL'S!

HATE MACY'S LOVE MARSHALL FIELDS!

oh and by the way, may be we should put an ad saying "Save Marshall Field's, Not Macy's!" on the bulletin boards on the highways and in the cities.

Good luck guys, LET FIELDS STAY ALIVE!

Brianna


Date: Thu, September 13, 2007  7:46 pm CT
Posted by: Gayle

okay, in the spirit of Christmas, I couldn't resist!

A MacyC-s Christmas

(with apologies to Clement Moore)

C+Twas the weeks before Christmas

And all through the store

The departments were empty.

No one shops there anymore!

The Alfani was stacked high

Without thought or care.

Smart shoppers donC-t want it

Despite all the fanfare.

Tasso Elba and Charter Club,

Green Dog and I.N.C.,

TheyC-re high margin house brands

But the quality stinks!

TheyC-ve also got Diddy Combs

Usher, Hotel and Trump

But compared to old FieldC-s stores

The place is a dump.

They brought in ole Martha

With style to impart.

But you can by it much cheaper

At your local Kmart.

MacyC-s coupons and magazines

Create fashionable illusions

But you canC-t really buy stuff

Due to all the exclusions.

The big shots at headquarters

Sneered with derision.

C,Forget FieldC-s loyalists!

Move on with our vision!C.

C,WeC-ll take over the country

And destroy each store name.

WeC-ll plunder and obfuscate

And lie without shame!C.

C,Soon all will be MacyC-s

And the shoppers will find

They must take what we give them

And just be resignedCC.

C,We care not for history,

Loyalty, ethics, or class.

WeC-ve heard of the boycott,

But it soon shall pass.C.

C,Those crazy Chicagoans

CanC-t hold out much longer.

Our new brands will lure them

And our profits will grow stronger.C.

When out from the street

There arose a loud chorusC

Said Guzzetta to Lundgren:

C,ItC-s our customers, they abhor us!C.

C,TheyC-re marching and picketing,

Their wallets zipped tight.

Who would have thought

TheyC-d put up such a fight!C.

C,Continue to ignore them!C.

Terry Lundgren did mumble.

But the damage is done

And the stocks, they have tumbled!

The chant C,Bring Back FieldC-s!C.

Can be heard through the land,

And finally Wall Street

Does now understand.

Santa, bring back our FieldC-s,

The name and the glory!

WeC-d all like a happy

End to this story.

If Lundgren wonC-t budge,

Then weC-ll keep up the fight

Until MacyC-s is too broke

To keep on the lights.


Date: Thu, September 13, 2007  6:10 pm CT
Posted by: A. Perkins

From Forbes.com

"What prompts my further thoughts on this subject is the announcement that Macy's (nyse: M - news - people ) is launching a major celebrity effort to try and restore some luster to its recent and somewhat unsuccessful effort to build a national chain of 825 stores under the Macy's brand. The ads beginning on television this month will feature such celebrities as Martha Stewart, Sean "Diddy" Combs, Jessica Simpson, Donald Trump and Emeril Lagasse. All have something in common: They sell name-branded items at Macy's.

In Pictures: Celebrity Endorsements Gone Bad

Will this do the trick? Will this jazz up the department-store category under attack from the mass merchandisers or the specialty retailers? My feeling is that the answer to this question is: not likely. Here are the reasons...

"The bottom line is that all these celebrity brands aren't enough to make Macy's a cool place to visit. "

Read the whole article

http://www.forbes.com/2007/09/12/jack-trout-marketing-celebs-oped-cx_jt_0913trout.html


Date: Thu, September 13, 2007  5:29 pm CT
Posted by: Drew

This FORBES column offers opinions on both macy*mart and its celebrity program:

http://www.forbes.com/2007/09/12/jack-trout-marketing-celebs-oped-cx_jt_0913trout.html

Despite the media FINALLY publicizing M's lackluster performance, the stockholders still don't get it. If nothing else, M is always good for a laugh!


Date: Thu, September 13, 2007  5:14 pm CT
Posted by: Drew

This article supports the concept of regional retail identity:

http://www.detnews.com/apps/pbcs.dll/article?AID=/20070913/BIZ/709130345

Weren't regional department stores a thing of the past? Wasn't macy*mart supposed to be the "new sensation across the nation"? Why aren't "confused" shoppers impressed by all the "exciting" innovations and "outstanding" services offered by "America's Department Store"?


Date: Thu, September 13, 2007  4:58 pm CT
Posted by: Betty T

I have nevwr been in Macy's since it opened. I miss Marshall Fields. That was my meeting place for all my out of Town relative. As Macy's, it means nothingh--and the change is more thaan just a name change. 'The Walnut Room was our dining room. I miss Christmas at Fields. I miss taking my grandchildren to Fields at Christmas. And I will never take my GREAT grandchildren to that store until it changes back to Field's in name service and quality, Sob

Date: Thu, September 13, 2007  3:31 pm CT
Posted by: Rich W

Just in time for M's big launch of Martha Stewart....

Check out kmart.com and look who is on the front cover of their 9/16 circular.

If that's not another nail in M's coffin....

Next week, we'll probably see Donald Trump selling $500 ready-to-assemble-yourself houses that can be ordered online as a prelude to his holiday launch at M's.


Date: Thu, September 13, 2007  3:20 pm CT
Posted by: Larry from CMI now in PHL

Glad to hear that Jim Cramer has reversed his position on Macy's. I saw him predict that this would be good for Federated. Perhaps he did not anticipate them dropping the Marshall Field's name.

Since I moved here (Philadelphia) many people still have remorse for the loss of Wanamaker's. Some of them wish that they had boycotted this travisty as well.


Date: Thu, September 13, 2007  2:46 pm CT
Posted by: Wil Henry

Please bring back Fields - as it was at it's best. It's much needed.

Date: Thu, September 13, 2007  12:38 pm CT
Posted by: gle

Edgewater Historical Society is having their annual fall house tour on Sunday, September 16 from Noon to 4:00 p.m. (this group had a Marshall Field's window last Christmas and has been very supportive to Field's Fans). The tour begins at the Edgewater Historical Society Museum, 5858 N. Ashland (corner of Ashland and Balmoral in Chicago) and costs $20. It is a wonderful opportunity to enjoy some lovely old homes in West Andersonville, as well as to wear your Field's button and see if someone else wants one too. I'm bringing my protest pictures from September 9 and a handful of buttons. Hope to see some of you there.

Also, "Tribune" "Voice of the People" has two more opportunities for Field's comments today--"Silent Protest" (pro Field's) and "A Store on State" (pro Messy's that doesn't make much sense to me). As always, it is important to respond in writng or email and preferably not via their web-based version of Voice of the People. The following are the usual tips for responding:

* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated copy of your response,if you get a copy at all. It is very important that you keep a copy for your records.

* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com

* The Letters to Crain's Chicago Business should be sent to: letters@chicagobusiness.com.

* Please remember to include a daytime phone number for verification purposes.

* Be certain to indicate in your letter that it is "for publication."

* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclusivity.

* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the largercause.

* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.


Date: Thu, September 13, 2007  8:57 am CT
Posted by: Econ Geek

Went to have my hair done last night and overheard the following while waiting my turn:

CUSTOMER: describes very high-end event invitation and the need for appropriate clothing, asks where to shop.

HAIRDRESSER: Names several botiques...

CUSTOMER: "What about Marshall Field's?"

HAIRDRESSER: "Oh they are Macy's now, you wouldn't want to go there."


Date: Wed, September 12, 2007  11:37 pm CT
Posted by: Miller

Hi, All!

Rec'd a call today regarding an upcoming disaster in the making! (Jim-Contact me when you can). It is my personal opinion that we may have doubled our numbers of several hundred protesters, if only the employess of the store could have joined us on Sunday! Many were proud that we were out there, since they too dislike the new management (why even bother to mention the store by name, anymore?)

Turns out, many of the employees are even MORE disgruntled than the loyalist of customers!

I also understand that "the fruit-fly-infestation-area" of Market Place is once again filthy and cluttered with trash, much worse than when the City shut them down for health-code violations, from what I've heard.

As I mentioned before, I do not believe that this new team and owner knows how to run a quality operation. They've just cut too much staff to maintain the State Street store. Also, look to job cuts, full time employees cut to part time status ...and commission cuts to help "the bottom line" of store sales and to take the sting out of declining sales. This has most likely been going on for some time, but now more evident, under the watchful eyes of Chicago and the Midwest.

Perhaps Target Corporation should consider a buy-out of the 800 store chain and fix the problem, restoring the legendary name-plates and making the large volume of stores profitable. After all, Wall Street made them sell 65 stores, becase they were too small, not as profitable, but 800 store locations may change the profit formula.

Also, if Target Corp had not sold their founding company (Dayton-Hudson...and Marshall Field), once their parent company, we would not be in this dire situation. I feel the entire national retailing world has been disrupted, as well as our namesake stores, and our Downtown retailing district of State Street and Michigan Avenue in Chicago.

And at this point, I'm very upset with Target too for not standing-up to Wall Street and letting this National disaster take hold...a failing monopoly on America's department stores. Shame on them too!...Triple shame on M-store and b-dales. Not another dime, from my family in these stores, until the Marshall Field name is restored! ..that goes for you too, Target!


Date: Wed, September 12, 2007  8:44 pm CT
Posted by: Michael Trenteseau

Another update on the "M" stock...

Down Wednesday in VERY active trading (1.5% of their total available stock changed hands today). Closing price $28.83. Total Market Cap $12.5 billion. Again, they paid $11 billion for May Company, which is only 50% of their stores. :)

If anyone's been calculating the market cap themselves, they would know that as of Tuesday there was 435.6 million shares outstanding. As of today, there's only 433.5 million. This means that M***'s bought 2.1 million shares of their own stock.

When a company buys its own stock, the purpose is to raise the stock price - each remaining share represents a larger portion of the total ownership, so it's worth more. It also means that earnings per share and dividends per share are higher. The price of M stock went up yesterday, but today it was down again.

Interestingly, when Target Corp. did this in the early part of this decade, their stock price doubled...


Date: Wed, September 12, 2007  8:17 pm CT
Posted by: elliott

Hello everyone, I don't think this has been mentioned yet... but I like to check Yahoo Finance to see how the M store's stock is performing. (On Monday it reached it's yearly low!)

I also found this article of interest:

http://www.fool.com/investing/value/2007/09/10/kellwoods-frayed-around-the-edges.aspx

It's about an apparel maker who is facing tough times and just happens to sell clothing to Kohls, Walmart AND the M store. So that's where some of those "exciting" brands come from - a company that also produces clothes for Walmart!


Date: Wed, September 12, 2007  6:43 pm CT
Posted by: Hillary

Check this Article

http://www.forbes.com/feeds/ap/2007/09/10/ap4099062.html

Date: Wed, September 12, 2007  5:57 pm CT
Posted by: Jim McKay

One Laurie Cacault of Whitefish Bay, WI has a letter to the editor in today's "Daily Herald" entitled, "Name and service must be restored".

http://www.dailyherald.com/story/?id=35940&src=

=========

Between the above Daily Herald item, Sandra Jones' coverage in this past Saturday's Tribune Business section, the Monday Tribune coverage and, of course, the Sun-Time's lack of coverage, it's important that you write into the media and have your opinion known.

Here are some suggestions for when you write and help bring back Marshall Field's:

* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated copy of your response,if you get a copy at all. It is very important that you keep a copy for your records.

* The Letters to the Sun-Times should be sent to: letters@suntimes.com

* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com

* The Letters to The Daily Herald ("the DH") should be sent to: fencepost@dailyherald.com

* Letters to the DH must be signed and include the writer's town, and day and evening phone numbers.

* For the Trib and S-T, please remember to include a daytime phone number for verification purposes.

* No letters will be published in the DH anonymously.

* Letters submitted to the DH for publication are subject to editing.

* Be certain to indicate in your letter that it is "for publication."

* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request excl usivity.

* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the largercause.

* The DH limits letters to 300 words.

* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.


Date: Wed, September 12, 2007  3:03 pm CT
Posted by: Paul F

Ladies and gentlemen, as of today, Federated/Macy's, Inc. stock is -28.376% from one year ago!

Give us back our Marshall Field's! Sell off the name! Or, perhaps Macy's stockholders just enjoy losing a third of their money. I'm sure the attorneys doing the class action are watching this Titanic in earnest.


Date: Wed, September 12, 2007  12:45 pm CT
Posted by: joe sus (jp)

Just got back from Northbrook Court at lunch. As usual the Macy's store was quiet and uninspiring. Instead I was over at Lord and Taylor and bought a nice pair of dress pants. Interestingly, Lord and Taylor redesigned their shopping bags to be even more high quality with cloth handles and a thicker material. Exactly the opposite of what Macy's did with packaging. Image is everyting and with Macy's and plastic bags....it conveys cheapness across the board.

Date: Wed, September 12, 2007  12:12 pm CT
Posted by: Clint

Correct me if I am wrong but it appears the Jim Cramer said that his recommending Macy's stock was the worst mistake ever.

http://www.stockpickr.com/view/answers/17542/

Date: Wed, September 12, 2007  10:29 am CT
Posted by: gle

Great to see the photos of Sunday's protest! Our website is getting more Marshall Field's quality every day.

A friend of mine showed me her letter to City Planning Commissioner Arnold Randall. She detailed her horrendous customer service experience at Messy's, where nobody knew anything and she had to run all over the store trying to find out how to use one of their confusing discount promotions. It sounded like a shopping trip from hell. I thought it was great that she sent her complaint to the City rather than just Messy's customer service, who is probably swamped with them and doesn't care anyways. Mr. Randall can get some idea of things that are actually wrong with Messy's, and it's definitely not just about a name change.

The on-line version of today's "Tribune" "Voice of the People" has a pro-Field's opportunity for comments on the same topic, "It's all about service, not names:"

http://www.newsblogs.chicagotribune.com/news_opinion_letters/


Date: Wed, September 12, 2007  9:13 am CT
Posted by: Julie Lea

I very happy these protests are continuing. I feel it is very important. Unfortunately, I was unable to attend due to 4 conflicts Sun. afternoon and could only attend one. Since the change I have not been in the store, much less purchased any merchandise from any of the stores. From what I understand the customer service and the quality of goods is not up to the former standards. Keep up the good work! Julie


Date: Wed, September 12, 2007  12:46 pm CT
Posted by: Andrew Swanson

Although I grew up in the suburbs of Chicago, I live in Las Vegas now. I really wanted to make it home this past Sunday for the rally but one of my best friends from work got married in Denver on the same day, so I was unable to make it in. I wore my green dress shirt for the flight Sunday morning, and I was quite excited when I arrived in Denver at what I saw. When I was waiting for my rental car, a gentlemen was carrying green suit-bag. The Marshall Field's logo appeared in gold lettering across the top of the bag.

I took this as an excellent sign; although I was unable to attend the events in Chicago, I saw my own sign of Marshall Field's on the same day that all of you were fighting to bring it back. Even from several hundred miles away, people are remembering that Sept 9 is Marshall Field's day.

Hopefully there will be no wedding the day after Thanksgiving, as I'm assuming there will be another protest then and I'll try to make it home for that.

`

Date: Tues, September 11, 2007  7:08 pm CT
Posted by: Eric B

Bravo to Carla G for that great parody on "I'll Be Home for Christmas," and thanks to Pat C for posting it! Sheesh, the prospect of another Christmas without our Marshall Field's is depressing. So, to the tune of "Santa Claus Is Coming To Town," here we go! A one and a two and a three ...

You better watch out
You better all shout
Better all pout
I'm telling you why:
Macy's has invaded our town!
They took away Field's
Against our advice;
The Red Star store is naughty, not nice
Macy's has invaded our town!
They brought Martha Stewart and Alfani,
A fashion designer fake;
And threw out Choo and Armani
And bred flies, for goodness sake!
O! You better watch out
You better all shout!
Better all pout
I'm telling you why:
Macy's has invaded our town!

Date: Tues, September 11, 2007  6:36 pm CT
Posted by: Thomas Cooke

Just wanted to let everyone know how far-reaching the press you guys are receiving is. I live in San Francisco and "The San Francisco Chronicle" ran the Bloomberg article, "Macy's can't win over Chicago shoppers" from yesterday in the Business Section. Bear in mind that Macy's has been a part of San Francisco since it bought O'Connor & Moffat in 1947. The store in Union Square here is huge (actually encompassing not only the original building, but the I. Magnin and Liberty House buildings-after Macy's killed them off, also) but it's one giant emporium of private label junk, surly employess (if you can find one), and dismal housekeeping standards. It is hardly loved by the locals-they shop there because of the sales, but no one has any great affection for Macy's.

Even here, where most people have no idea what they missed by not having a chance to shop at Marshall Field's, Macy's is getting bad press. Is there anyone out there in Northern California who would be up for picketing in front of Macy's Union Square at Christmastime?


Date: Tues, September 11, 2007  6:26 pm CT
Posted by: Zelda

Our protest rally was incredibly successful. No matter what the papers say, we had lots more people than any other rally. The crowd stretched from Washington to almost Randolph Street, and it was an amazing and vociferous crowd. Didn't you just love that attention we got from passing cars, cabs and buses? Never more spirited! And this is one year after the conversion. And didn't you just love knowing that Ralph Hughes was sent to observe us from across the street? And even the weather gods are Field's Fans!

Also very special for me was meeting so many of you, especially some of my favorite bloggers, such as "Not My Real Name," Alfred, Darrid, Brian, LiMack and Miller. And knowing how many came in from out of town! This is not just a Chicago phenomenon!

I also want to say a special thank you to Pete and Gayle, who helped with the mannequin stand, making it possible for her to have added height and portability.

Keep boycotting and NEVER SAY NEVER!

Your Friend in Field's,

Zelda


Date: Tues, September 11, 2007  5:21 pm CT
Posted by: Doris in Paducah

Hello Fans,

The facts are as plain as the noose on your face, Terry (or at least they should be). Let me break it down in simple English.

Chicago is a major American city and deserves to be treated as such, meaning it deserves to have its regional bemporium/palaceb

You and your cronies slapped Chicago and Chicagoans in the face like bthe Hawkb

Chicago and Chicagoans owe Marshall Field because he helped to make this city the place known and loved by people from all over the world. If youbre half way smart you should have people monitoring this blog regularly to learn the tone of its citizens. Again as a reminder to you:

b" He transformed shopping into an event, not just a chore; due in large part to the personalized service he introduced to the retail community.

b" He supported, funded and worked closely with several of the citybs world renowned museums and institutes.

b" M. Fieldbs donate the practice field for the Chicago University football team.

b" He helped get Chicago back on its feet after the Great Fire. He was also instrumental in assuring future skyscrapers would be constructed safer and that insurance companies would underwrite these new buildings.

Now thatbs my soapbox speech for the spies and the rah-rah speech for the rest of you. As for what we can do from this point on? How about the following:

b" Tell everyone you meet whatbs going on with the boycott and the blog.

b" Enclose buttons, flyers, bumper stickers and excerpts from the website in monthly bills.

b" Leave flyers, buttons, etc. in public restrooms/ rest stops, bus stops, posters on trees.

b" Leave a button, flyers, etc. with your restaurant tip.

b" Drive up window at fast food restaurants, leave a flyer, etc. Same with movies, other stores (Blockbuster, gas stations, auto repair, family functions, church. . . anyplace you deem appropriate. LEAVE THOSE BUTTONS BEHIND.

b" Can we get permission to leaflet at major Chicago sporting events?

b" Decorate your home for the holidays in green lights.

b" Have a Marshall Fieldbs Halloween C+themeb party.

b" Do you jog or walk your dog? Be a live billboard. Slap a bumper sticker on littler Roverbs jacket.

b" Advertise on planes, trains and automobiles, court house, city hall, State of Illinois building.

b" Downtown, uptown, all around the town. Northside, Southside Westside each and every side.

b" Doctorsb office, hospitals, I.V. bottles. . .(maybe not.. . .).

b" Hotels, motels.

b" Change your voice mail to say something like, bFieldbs is Chicago, boycott Macybs.b

Is there someone out there that can put together an official screensaver and link it to the web for downloading, using the clock, protest photos, web page etc.? bI Want My Marshall Fieldbsb

Any other suggestions, please post to this website. Pretend youbre Marshall Field. What would he be doing to bring back his bpalaceb

I’ve read C+that storeb wants to position itself under Nordstroms and that the younger generation choose not to shop at the stores their parents or grandparents shopped at. Are these people living in a cave? This is like saying kids donbt want to go to a Bulls, Bears, Cubs or Sox game. Even IF this were true, what Ibm I? Chopped liver? Gee, Ibll just stop paying my bill, let me see how that will fly? These people are sticking appendage after appendage into their collectively big mouths!

As Ibve written, Kentucky is my home BUT CHICAGO IS MY KIND OF TOWN!!!!!

Doris

Paducah, Kentucky


Date: Tues, September 11, 2007  5:16 pm CT
Posted by: Al

Congratulations on the protest! I read the Bloomberg article with a picture in the SEATTLE TIMES! This is big news! keep it up.

forever Field's


Date: Tues, September 11, 2007  4:23 pm CT
Posted by: Judy Marth

To Pat: I LOVE the song!! I'm a professional (classical) singer - anytime you want it recorded, let me know. I'd do it for free and I'd even pay for an accompanist!! Wouldn't it be nice to have a CD recording to hand out at the holidays along with the pins???

Judy


Date: Tues, September 11, 2007  3:42 pm CT
Posted by: Bob Warsham

THE NEWLY RESTORED, SOON TO OPEN BLACKSTONE TO BE MARKETED AS

CHICAGO'S HOTEL...

Can a hotel draw on its history to evoke an "emotional connection". in customers and keep them coming back?

Fletcher Mayes is banking his job on it.

"We're selling the history," said Mr. Mayes, 48. "That's what makes the Blackstone special. It was the emotional connection that people had to the hotel."

SEE ENTIRE ARTICLE AT:

http://chicagobusiness.com/cgi-bin/news.pl?post_date=2007-09-11&id=26320

CHICAGO'S DEPARTMENT STORE WAS FIELD'S!

"...it was Chicago's hotel," Mr. Mayes said.


Date: Tues, September 11, 2007  2:50 pm CT
Posted by: Drew

JC Penney has developed a great way to bolster its sales:

http://www.reuters.com/article/marketsNews/idUKN1141317620070911?rpc=44

What company owned David's Bridal stores and sold them off? What company should have thought of a similar plan to improve its own sales? What company gives us yet ANOTHER chance to laugh at their cluelessness?


Date: Tues, September 11, 2007  1:26 pm CT
Posted by: Gayle

Hi All,

It was great to see everyone at the protest! It was a phenomenal day, and there are no words to thank every person who has made this group so successful.

Over the past year or so, I've taken a lot of good-natured kidding from coworkers about my involvement in this cause. Most of them missed Field's, but the general attitude was "it's too late" and "there's nothing that can be done." My husband and I work for the same large company, and Monday morning we were both surprised to have people lined up at our desks, talking about seeing the protest on television and asking a million questions.

Today, one of the guys that had teased me the most, and who had actually claimed to like Macy's, came over to talk with me. He told me that last week, he had gone to Macy's to buy an expensive watch. After wasting a great deal of time finding someone to help him, he began discussing price. The sales associate went through a dizzying array of price calculations: a percentage off if he opened a Macy's charge, another few percentages because it was a one-day super one-time only sale-of-the-season (for the third time this season), another percentage because there was a full moon...you get the picture. My friend was a little dazed by it all, and decided to go have lunch and think it over.

While they were eating, his wife noticed a very fancy high-end jewelry store in the mall, and suggested they price the watch there to get an idea of "how much money they were saving" by buying from Macy's. To their absolute amazement, the "expensive" jewelry store's regular price was fifty dollars cheaper than Macy's super-best-preferred-customer rock bottom price. The jewelry store's service was white-glove stellar, and they walked out with the new watch.

After he told me the story, he sighed, smiled, and slowly picked up a "Forever Field's" button off my desk and pinned it to his shirt.

viva la boycott!


Date: Tues, September 11, 2007  12:59 pm CT
Posted by: Jon C.

After driving 250 miles to attend the Field's Rally on 9/9, I parked in the Grant Park Underground Parking near Millenium Park. Walking up to the street level, I found myself at Randolph St. & Columbus Drive. I carried my MF Green suit bag over my shoulders with my MF shopping bag and my FIELD'S DAYs dark green booklet flyer in my other hand, high above my head.

A friendly Chicago cab driver was parked at the intersection, and asked me: "Going to Marshall Field's?" Pretending like it was prior to 2006, I said that I was, but that I needed the exercise walking on that beautiful day, but thanks for asking!

The following is paraphrased...

He replied by saying something like, I want to Thank You, and all of your friends over there on State Street. I've heard about your protesting the change. Field's had anything for everyone! I miss the busy days of not only shopping there, but also bringing visitors and residents to that big store. Some days it was non-stop, even since 2000! My cabbie friends and I often remark about nobody wants to go to macy's. I hardly ever go drive anybody to macy's---hardly ever! Often people from other countries come here to go there. I've picked some up a few afterward, and even with the language difference, I pick up that they were shocked. You don't see cabbies waiting outside of macy's for customers. If someone asks to go to Marshall Field's, I'm honest and tell them that macy's took over the Field's building and that they will be disappointed, because it's all plain stuff and, besides, macy's are everywhere.


Date: Tues, September 11, 2007  12:24 pm CT
Posted by: Drew

Much appreciation to those who organized and participated in the rally. Especially impressive is the widespread media coverage. Perhaps the real story behind macy*mart's tired cliches and excuses will finally be told.

Some of the links posted recently are fantastic! I especially loved the link to the Syracuse newspaper article. What a howl! Maybe some newspaper publishers who THOUGHT they would make big money from macy*mart advertising realized that they lost money since Lunkhead and Company slapped red stars over everything in sight.

Seek out the link to M's recent SEC filing. It isn't necessary to read the entire document; just scroll down to the actual monetary reporting. The numbers speak louder that the macy*mart cheerleaders!


Date: Tues, September 11, 2007  11:01 am CT
Posted by: Mitch

What's the most likely prospect for the future at 111 North State:

A retail venue clearly marked as Marshall Field's with plaques that, by law, cannot be removed. Within the revered building are architectural elements that can't be touched. The building is really only suited for commerce. A savy organization takes over the operation, fills the place with high end merchandise and service unsurpassed by any other and calls the store, "Marshall Field and Company."

Or...

A retail venue whose trade mark and logo have become retail poison for over a year, whose corporation is continually loosing value in the stock market, who occupies a venerated building marked by plaques of another,beloved retail name, that can't be removed, continues with their comedy burlesque way of attempting to sell ho-hum stuff eagerly awaiting the arrival of a B-list deva to uncork her magic tea pot that will just bring the crowds in like mad to buy.

The winner of the pool will receive a Donald Trump hair blower.

I decided to change my last name. Someone asked why I would do such a thing and I told them, "I didn't want to live in the past."

A friend of mine mentioned he received a call from Macy's credit department wanting to know why he hadn't paid on his bill. He asked the credit person," Why do you want to live in the past?"

Best regards to all,

Mitch


Date: Tues, September 11, 2007  9:00 am CT
Posted by: Jim McKay

I was in a West Loop Walgreen's this morning when I noticed that they have a small selection of men's accessories. The men's belts are branded as "Arifani". Somehow Macy's having a house brand named "Alfani" just got even more ridiculous in my book.

Date: Tues, September 11, 2007  6:29 am CT
Posted by: Son of Zelda

I participated in the protest on Sunday and was impressed with the organization and enthusiasm of everyone in attendance. The support and encouragement from passers by certainly helped, as well as the attention-getting display of people in costume (both real and pulled on a cart).

It should be obvious to Terry Lungren by now that we aren't just going to go away.

I was also pleased to see that we received extensive media coverage, which serves to remind all of Chicagoland that the Marshall Fields we all miss is still alive in our hearts. But I was concerned by one common element in all of the press coverage: that we are looking for "the Marshall Fields name to be restored." This, to me, seems like an understatement of our aspirations.

I believe that we Field Fans are looking for MORE than just the Marshall Fields NAME. We want everything back that the name Marshall Fields represented. Customer service and a quality shopping experience at an institution we can trust; that's more than just a name.

So, I encougare all of us to represent this cause as more than just changing a name. I, for one, want everything else back.

When is a name more than a name? When it means something important to all of us.

Thank you.


Date: Tues, September 11, 2007  2:43 am CT
Posted by: Michael Trenteseau

I love MSNBC and their convenient stock information!

I'm not the first one to note that M's market cap is now $12.72 billion, which is getting closer and closer to the amount they paid for the May Company stores.

The rest of the story continues to be "exciting" as well...

Check out the "key ratios" page - M is performing HORRIBLY compared to the rest of the industry!

- Sales are down 1.7% over last year, industry is UP 3.8%

- Net Income YTD is down 39.4%, industry is down 2.2%

- Net Income by quarter is down 73.8%, industry is down 10.4%

(How much of the industry number is due to "M"?)

- Debt to equity ratio is 1.08, Industry is .48. This means that total debt is equal to 108% of M's total equity - as the stock price falls this will get higher, which is worse.

- Interest coverage is 4.5, industry is 16.8. This represents M's ability to pay the interest on its debt. M has to spend 22.2% of their income on interest; the typical department store only spends 6%.

- Return on equity, assets, and capital are all one-half of industry average or worse.

- Income per employee $4,819, industry $13,672. Revenue per employee $142,862, Industry $234,496. Each employee (even those who don't sell) creates 50% more revenue if they're at another store!

- Inventory turnover 3.1, industry 5.6. M's inventory sits around an average of 3.87 months; other stores move it in 2.14 months. (This includes the Christmas stuff that's still on clearance tables in September!)

Insider trading data says that in the thirty days after the stock's high in March, insiders sold 713,243 shares for $32.5 million, an average price of $45 per share. Terry Lundgren pocketed $12.9 million, and Thomas Cole got $8.17 million.

M's board and management have GOT to know they're doing something wrong.

Disclaimer: I am not a financial analyst or financial planner. My statements are based on publicly available data and are my opinion. They do not represent any offer or recommendation to buy or sell stock.


Date: Mon, September 10, 2007  10:17 pm CT
Posted by: Bill Kansas City

I live in Kansas City, and I'm afraid I've never visited that State Street store, but I am in total sympathy and support of your effort to bring back Marshall Field's. Macy's are everywhere now, and it's horrifying. With Macy's, Wal-Mart, Home Depot, and Barnes & Noble/Borders semi-forcing their way into our communities, and either buying or putting other sellers out of business, choice and variety of what is available to consumers is dwindling incredibly. It's amazing that "progress" has meant extreme homogenization. It's almost like Macy's is becoming "the Post Office" -- i.e., there is very little choice if you want to go to "a department store." I mean, 800 stores. That's crazy. And they get this "100% sticking by our decision" arrogance that you get when you've bought out all the competition. The Macy's State Street store should be boycotted, and boycotted hard. I'm trying myself to minimize my purchases at Macy's generally. Fortunately here in Kansas City we still have a lovely, high-service, high-quality locally owned department store called Hall's (connected to Hallmark). (Come visit! [and, full disclosure, I have zero connection to Hall's -- I just appreciate it as a consumer]) Oh, and this faux designer crap at Macy's -- is it Alfani, or Daniel Cremieux, or Roundtree and Yorke, or some other b.s. name picked strictly because of how it sounds -- that stuff is quite often, I've noticed, ugly and poorly made.

Date: Mon, September 10, 2007  10:07 pm CT
Posted by: David

I was reading the posts on the Tribune website in reply to their story and noted the tail end responses from "Moved On" a former Marshall Field's employee turned macy*s. I suspect it's Ralph Hughes or another minion. My reply:

"Moved On", truly you have- and I suspect you're Ralph Hughes, if not another macy*s employee who wants to keep his job. Understandable.

That said, PR is PR and macy*s isn't working, nor, most likely, will it. The "M" magazine was inferior to the Bloomingdale's mailing- just another indicator that your company wanted to eliminate Marshall Field's as competition.

I marched and I relished the gorgeous day combined with the fact that a true cross-section of former Field's customers were present, real Chicagoans (largely taxi and bus drivers) honked and hollered with support.

None of your arguments answer the fact that your company has robbed a community of part of its identity and a 150-plus year history and offered in its place a homogenous, corporate giant with figuratively: "no clothes".

Get some rest. You'll need it.

Again, Field's Fans, it was terrific spending the afternoon with you and I look forward to our shopping together again at a renewed Marshall Field's on State Street and others.

-David


Date: Mon, September 10, 2007  9:28 pm CT
Posted by: Drew

Looks like JC Penney is profiting on macy*mart's stupidity:

http://biz.yahoo.com/ap/070910/j_c_penney_conference.html?.v=1

Date: Mon, September 10, 2007  7:52 pm CT
Posted by: Bob Warsham

great coverage on Sunday's infopicket...

Hasn't Terry Lundgren been awfully quiet...


Date: Mon, September 10, 2007  6:11 pm CT
Posted by: JamesfromCA

Has anyone checked out the responses from the Tribune article on topix? Many including Jimmy Gimbels have given logical, reasonable, thoughtful, compelling reasons why the boycott exists and why sales are lousy, they've backed up their statements with clear facts yet there are those who still drag out these stale tired arguments even after the facts are presented. the top four:1) Get a life there are more pressing issues like saving the world etc. I guess it never dawned on some, that humans are capbale of having more than one interest or passion at any given time. Instead of wasting time on a blog why aren't they saving a puppy or delivering food to a shut in.

2) Field's hasn't been owned by the famiy in years 3) Field's has been a failure and hasn't been good in 50 years (so we are THAT old!?" 4) No one has shopped there in decades

It's interesting that FDS is emplying professional shills to write online. It's too obvious that they are getting receptionists and secretarys on their down time to write. The writing is a little too mannered certain phrases are a dead giveaway " exciting store possibilities" " giving macy's a chance" "you maybe surprised" "store experience"

"afforadable luxury" the alarm bells are ringing. The other oposition area few mal adjusted trolls that like to start trouble.


Date: Mon, September 10, 2007  5:27 pm CT
Posted by: Doris Ray

Hello Field's Fans:

I've been reading the blog; the protest sounds like it was a big hit. Wish I could have been with you. Thanks Jim for the call to let me know I haven't been forgotten--IT MADE MY DAY!!!!

Sunday I distributed leaflets and "I WANT MY MARSHALL FIELD'S" buttons in rest stops on I-24 and in downtown Paducah, Kentucky.

Just know this one thing: Kentucky is my home but CHICAGO IS MY KIND OF TOWN!!!

Keep up the fight!

Doris


Date: Mon, September 10, 2007  5:11 pm CT
Posted by: jhstrychicago

I was passing through my local Redstar store today to get to Carson Pirie Scott. The Parking is great at the Redstar store, right by the door. Anyway, I walked the store, and they only have a handfull of top brands avail. They have replaced it with all of their Redstar choices. They had racks upon racks of clothes on sale for up to 90% off. There was only a hand full of customers, and a handfull of sales folks. Hmmm, Way to Shop?

Joe


Date: Mon, September 10, 2007  5:01 pm CT
Posted by: Steven

I went to my favorite aunt's funeral in Michigan this weekend so I missed the protest. Glad to see that it made national news.

Just noticed that as of today's market close, Macy's market capitalization has dropped to $12.72 billion, or just 15 percent more than what Federated Department Stores paid for May Co. I'd say sooner rather than later Macy's debt will crush the company and force it to seek a financial sponsor, hopefully one that doesn't have its head up you know where inspecting its gall bladder like a certain CEO we know.


Date: Mon, September 10, 2007  4:58 pm CT
Posted by:

Just another comment. I ventured into Sears yesterday after the rally ended to use the restroom (after my last visit to messy's, i had no desire to use their broken down, filthy restrooms), and I found the store to be quite pleasant for a Sears, and with a huge Lands End department (and CLEAN, well maintained restrooms). Since there is no longer a Carson's as an alternate dept store, anyone who wants to spend their dollars elsewhere should check it out. And Sears is a local business who engineered a return to State St in the '90's. Anywhere BUT Messy's!

Date: Mon, September 10, 2007  4:38 pm CT
Posted by: Gail

Macy's stock hit a one-year low today. I couldn't tell for sure from the graph, but it looked like a two-year low too. Isn't it time for the Macy's Board of Directors to do its job and bring in a new management team? The Lundgren team has failed--badly. At this point, they can never admit error. It would damage their reputations for life. They are hanging on for dear life and hoping that nobody will notice what a mess they've made until they've gotten a few more pay checks. Where is the Board?

Date: Mon, September 10, 2007  4:14 pm CT
Posted by: GRA58

The protest was a ton of fun. I can't wait until Thanksgiving. I'm already recruiting others.

I can't imagine how Ralph Hughes felt as he stood across the street watching and hearing cars and busses honking in solidarity. Coverage of the protest by the Tribune, CLTV, and Bloomberg News is really heartening. The fact that there were more people this year than last has to be disturbing to Macy's top brass - or at least it should be.

Keep at it!


Date: Mon, September 10, 2007  4:01 pm CT
Posted by: Pat C

To the Tune of "I'll be Home for Christmas"
by Carla G.

I'll Miss Field's this Christmas,
My Heart is Filled with Gloom
Change the Name, it ain't the same,
Inside the WALNUT ROOM !

Field's means Real Chicago,
So...Macy's take some Hints,
Go Back to Manhattan,
And Kiss my Frango Mints.

Oh, I'll miss Field's the Christmas,
Yes I feel Betrayed,
Don't sell the "schlock",
Preserve the Clock,
And keep your Damn Parade.
No "RED STARS" this Christmas,
That's a "Commie Plot",
Go back where you came from,
'cause MARSHALL FIELD'S...You're NOT !


Date: Mon, September 10, 2007  3:27 pm CT
Posted by: Jeff

Interesting blurb on Martha Stewart's exclusivity in regards to Macy's in Syracuse NY Post Standard Newspaper

http://blog.syracuse.com/storefront

Date: Mon, September 10, 2007  2:02 pm CT
Posted by: Marilynn

A while ago a young man was interviewed on how he was able to get such good results with his complaints/problems with various stores, companies, etc. He was able to get superior results by contacting the TOP EXECUTIVES in whatever corporation he was trying to reach. Following his good advice, I have mailed a letter to each of the Macy's Board of Directors (www.federated-fds.com/ir/corpgov/board.asp?). Television shows have been brought back from near extinction why not try this to bring back our Marshall Field's?

Date: Mon, September 10, 2007  1:32 pm CT
Posted by: Michael Russell

Congratulations all for the great protest yesterday!!!!! I came down from Oshkosh, WI on Saturday. I spent some time scoping out the State Street store.(I didn't do a thorough job like Jimmy Gimbels does, but that is his forte'!!) What a sad state of affairs. Very few people had bags, and what is with that crazy soap display? No class!!!! Late that evening I walked down State Street. Half the lights spotlighting the beautiful Marshall Field's building are burned out. Some of the windows are absolutely filthy!!!

Sunday morning cruised through the Water Tower Store. Dead! Dead! Dead! I walked through china and crystal. Burned out bulbs and unlit display cases. Kitchen and bath departments had no sales people. Men's department had young associates speaking jive in the aisles. Real professional!!!!!

Had lunch with some friends from Lake Forest. They are not one bit upset about the Macy's store closing there. They wouldn't shop in a Macy's store if you paid them. They said the mechandise is junk!!!

Again, thanks to all of you for the great job at the protest!!!!

Oshkosh want's Marshall Field's back b'gosh!!!!!


Date: Mon, September 10, 2007  1:20 pm CT
Posted by: LiMack

If a blind person had been walking in downtown Chicago along State Street or Washington Street early afternoon on Sunday, they might have guessed from all the voices and horns honking that there was a big traffic jam going on. But NO! All that noise was from cars driving by with people leaning out and shouting encouragement and support for Marshall Field's, and from others waving and smiling out from the windows of passing buses and shuttles.

Overall the media outlets did a really good job covering the pro- Field's rally. As we had hoped, in their video reports the stations picked up on the colorful 1890's costumed protesters and did closeups of those leading chants with bullhorns. What the reports mostly did not capture, however, was the sheer number of the protesters at the rally's height around 2:00 (there was a huge crowd), and of course they could never possibly capture the tremendous passion and energy of the Field's fans and the wonderful interaction with the passersby on the streets and in vehicles.

All in all it was a terrific day, and I'd`say it's quite clear that after a year Chicago still wants to shop at Marshall Field's-not Macy's.


Date: Mon, September 10, 2007  12:45 pm CT
Posted by: Siamak

The protest went really well and received a lot of media attention. It was great to be part of it. Hats off to everyone for a job well done.

Date: Mon, September 10, 2007  12:36 pm CT
Posted by: joe sus (jp)

The Bloomberg article below, could not state the situation better!

http://www.bloomberg.com/apps/news?pid=20601103&sid=a8uH0p6qx4M8&refer=us

I can't believe I am hearing the same Jennifer McNamara who was also spokeswoman for Marshall Field's! I remember her saying something to the fact that in 2002, the renovation of State Street was heralding Marshall Field's and Chicago for years to come! To hear her state these bogus facts is extremely annoying.


Date: Mon, September 10, 2007  12:23 pm CT
Posted by: gle

FANTASTIC PROTEST! I thought it was colorful, upbeat and generated a lot of enthusiastic response from passers-by (even though a couple angry people said it was stupid--to be expected--in the minority). It was great to match faces with some names whose posts I read practically every day. I'm surprised how many people made a special trip from other states. This is clearly a nationwide issue--not just us in Chicago.

One year later, the world can't help but see that customers are still OUTSIDE Messy's stores, and aren't coming back to shop until Marshall Field's name and quality are restored. We didn't fizzle out! We didn't go away!

News reports continue to pour in. One of the nicer ones with a photo I found was on the wgntv.trib.com/news/ website: "A year later, Field's enthusiasts still fighting for name." The article had 54 topix.net comments posted as of the time I am submitting it.

http://www.chicagotribune.com/news/local/chi-foreverfields10_bothsep10,0,4994924.story?coll=chi_tab0...

As I am writing this, another good one just showed up on Bloomberg.com: "Macy's Finds Chicago Indignant on Marshall Field's (Update1)."

http://www.bloomberg.com/apps/news?pid=20601103&sid=a8uH0pp6qx4M8


Date: Mon, September 10, 2007  12:22 pm CT
Posted by: Shel Sherman (via JJM)

I need some help from Marshall Field's fans. There was a baby contest sponsored by Fields some time in the late 1940's. The awards were made by George Jessell and Janet Blair to the winning boy and girl. I am trying to get the exact date of that contest and possibly the names of the winners. Any help wiould be appreciated.

Shel Sherman


Date: Mon, September 10, 2007  12:12 pm CT
Posted by: Rich W

It was great to participate yesterday. The rally was better than I anticipated....louder and more vivacious. I was happy to see the turnout exceed my expectations, and the mix of people of all ages. The women with the "Field's Baby" was great! I am a native NYer with many ties to Macy's, including my first job, but I loathe what they have done the past decade to the retail sector. They are "dummying" up the department stores and trying to force their way of life on us. I hope their profits plunge 100% next quarter. They have ruined not only the May Company stores they took over, but Macy's has ruined its own image even in NY. Herald Square is scary these days, and any serious shopper does not go near it. It's for tourists and criminals only. How a corporation can sit back and let one lunkhead destroy the whole corporation amazes me. I think the only way we will ever get Field's back will be to have some brilliant financier buy the name from Messy's and then open the stores as new. They should also restore the names of regionals across the country and add some spice into the dept store level of business. By the way, I was the guy wearing khaki shorts and a dark green/yellow pencil striped polo holding the 2 back to back signs "FIELD'S IS CHICAGO/BOYCOTT MACY'S." Viva la boycott!

Date: Mon, September 10, 2007  11:47 am CT
Posted by: Thomas Cooke

Congratulations to all of you who participated in the protest yesterday. Keep up the great work, it can't be long now...I am taking bets with friends about whether Macy's will be in Chapter 11 Bankruptcy before or after Christmas. Today Macy's stock reached a new 52 week low! Guess Martha, and Donald, and Jessica can't overcome the disgust many of us feel at Macy's careless disregard of the consumers' desires to see Marshall Field's restored to the wonderful store and institution it has been for over 150 years.

Congrats again, and on to a terrible Christmas season, maybe its last, for Macy's!


Date: Mon, September 10, 2007  10:53 am CT
Posted by: Maura

WHOOPEEEE!!!

Fabulous day and thanks Jim for organizing the effort! I think we should think about a Christmas themed protest for when the Great Clock and the Tiffany Dome turn 100!

It was great to meet you David. I loved that you spotted Ralph Hughes! Mr Hughes did look quite sophisticated and dapper. Very Marshall Field's. I hope someday he can represent the resurrection of Field's. I think you are right David thatin his heart and soul Mr. Hughes loves the Marshall Field's tradition and is probably trying to maintain as much of it as he can under new management. Tough job especially when your bosses are so clueless about what needs to take place. I will reiterate just in case they have missed the message.

At a minimum at the 111 State Street Store

1. Change the name back to Marshall Field's

2. Bring back the green and ban the horrid black and red star

3. Fill the store with Bloomingdale's level merchandise.

4. Bring the quality back and you will get quality customers and believe it our not your customer service will improve because the customer's demand better!

I mean come on! You have the buyers you have the merchandise and the names were never taken off the building. Not hard.

All the Best Regards!


Date: Mon, September 10, 2007  8:58 am CT
Posted by: Michael Trenteseau

Congratulations to everyone for such a spirited protest!

I thought the "fair and balanced" part at the end of the Tribune article was funny - the one woman who said "it's a bit late, isn't it?" went to the Walnut Room with her daughter, but apparently DIDN'T BUY ANYTHING ELSE!

Today in the mail I got a flyer for a M***'s "Secret Sale." You have to use your M***'s credit card (none of mine are still open), and they gave you four coupons for $10 off a $50 purchase, and $25 off a $100 purchase.

I'm starting to do my Christmas shopping - let's see what I could use these coupons for...

* A friend wants a new electric skillet. Macy's has the Cuisinart version that's $100. "Home electrics" are excluded. Dillard's has it on sale for $75 anyway.

* I always get my mother a piece of Waterford for Christmas. Specifically excluded.

* She also wants a handbag to match a pair of boots she got a Field's. Excluded are "bridge/designer handbags, Coach, Dooney & Bourke."

* I have two friends whose initials are "RLP" and I try to get them Ralph Lauren Polo items with that monogram on it. Specifically excluded.

* Maybe, with a 20-25% additional discount, I'll get some of the Martha Stewart stuff at the prices I used to pay at KMart. Specifically excluded.

* I know! I'll get some kitchen accessories in the Villeroy & Boch pattern that I like. Hmm... the brand sn't excluded, it's not a "super buy, special, or Everyday Value Item," and it's not a leased department... turns out I CAN use use this dicount coupon to get $25 off a $100 purchase on this full-price, name-brand product. But wait, it's 50% off at Bloomingale's at the other end of the mall...

Experience with Rich's-M***'s before the May company merger (when I was disgusted, but not yet enraged), tells me that the cashiers will get these coupons and either a) have no idea what they are, have no luck scanning them, and tell you to go away; b) have no idea what they are, have no luck scanning them, and have you wait twenty minutes for a manager to come by and figure it out; c) will be chattering about who's dating whom and what club they're going dancing at this weekend; or d) you'll get one of the two salespeople that were hired by Mr. Rich in the 1960s who knows what they're doing, or the one college kid who worked at Field's State Street before the buyout. Your odds of option "D" are less than one in a hundred.


Date: Mon, September 10, 2007  8:38 am CT
Posted by: Jim H

As an out of towner that went to Field's, this is just another example of something that was unique and iconic being removed for no good purpose. We had a department store downstate called Robeseon's that was to Champaign what Marshall Field's was to Chicago, and another in Tuscola called Four Seasons, which folded when the outlet mall came to town. Now we are relegated to the 'chains' like everyone else, with the same cookie-cutter products and services. There is something special about places like Marshall Field's that some people just don't get for some reason. It was just comforting to know that it was there, even if we did not get there that often, and that it stood for Chicago.

Date: Mon, September 10, 2007  8:19 am CT
Posted by: Laurie C

What a great rally yesterday! It really says something when the crowd surpassed last year's.

Again, I think special thanks should be given to the selfless efforts of Jim McKay, Mike Moran, and Gail, and additionally Pat C., Denise, Paul, Marianne, et al. who contribute in many ways, as well as the countless others who read and post to the blog, spread the word, leaflet, and attend the rallies. You embody the true spirit of Chicago and I'm proud to be associated with such a group.

Zelda, your mannequin stole the show! I admire your creativity and cleverness. And what other causes bring people in on a whim from Ohio to dress up as an 1890s lady?

Everybody, keep writing to the media. It's the best way now to show our strength and unity.


Date: Mon, September 10, 2007  6:58 am CT
Posted by: Megan

NO WOUNDER "MACEY'S" IS DOING POORLEY

This past week I shopped for a birthday presant for my husband. I went to Carson's and found a Emerile culterary set priced at $129.00. Thought I would head over to Macey's to compare prices. I found the same set and was disguested to find out it was priced at $360.00. When the sales lady asked if she could help me I told her of the price difference and said "no wounder Macey's is doing so poorly in Chicago and promptly left the store".


Date: Mon, September 10, 2007  1:00 am CT
Posted by:

I LOVE YOU GUYS!!!!

Since I couldn't join you in Chicago today, I wore my "Marshall Field & Me," t-shirt to the San Francisco Unions Square store. (Yes, they are just as stupid if not more in CA.) I wrote for Pin to wear for the HOLIDAYS!!!

I think Terry Lungren and the executive staff need a 12 step program. They gambled and LOST, and the losses keep piling up. I'm so glad I pulled my investments before the changes.


Date: Sun, September 9, 2007  11:47 pm CT
Posted by: Tina

"Meanwhile, inside the red star store: Empty restaurants and no customers floor after floor after floor. Two people in the Walnut Room."

Hah, I wouldn't be surprised if those were the two ladies mentioned in the most recent Trib article today!!

http://www.chicagotribune.com/news/local/chi-foreverfields10_bothsep10,1,5841158.story?coll=chi_tab01_layout

Glad to see the protest is still going very strong after a year!


Date: Sun, September 9, 2007  11:45 pm CT
Posted by: Miller

Thanks, Jim, Mike, Gail and all, for organizing a very sucessful rally today on State Street. I couldn't even begin to count the hundreds and hundreds of individuals involved in today's protest event. Wow!

The number of buttons distributed was also amazing, several "seniors" came out of the store without purchases and offered to carry a protest sign! I must have passed out hundreds of "Forever Marshall Fields" buttons. Many passerbys, even the motorists on State Street, were overly elated to see the support for Marshall Field.

Also great news coverage on many of TV news stations!

During the march around the building, several salespeople could hear the protest chants outside, but chuckled noting that the store had few customers anyway!

Could I suggest that the 100th anniversary of the Field's Christmas Tree in the Walnut Room, with Martha Stewart lighting the tree, be considered another oppurtunity for another protest rally??? Would be great to be in NYC for the Thanksgiving Parade, with a "Bring Back Marshall Field's banner". But then again, why would anyone want to partake in anything macy's????

Glad to be part of the protest and the long-term boycott.


Date: Sun, September 9, 2007  11:35 pm CT
Posted by: Elizabeth

Great job Field's Fans! You made it clear today that customers don't want an improved Macy's, they want Marshall Field's!

No matter what Macy's does to regionalize and reinvent itself in Marshall Field's image, it will still by Macy's, the discount store that took away Chicago's own Marshall Field's. Our disdain for Macy's grows stronger each day that Macy's continues to commandeer Marshall Field's many cherished traditions and magnificent stores.

Marshall Field's is as Chicago as it gets and the midwest shops at Marshall Field's!


Date: Sun, September 9, 2007  10:37 pm CT
Posted by: jimmy gimbels

CONGRATS on a well organized and effective demonstration in front of the Marshall Field's building. YES, jimmy gimbels was there and met quite a few Field's fans. Please post the lyrics to the song you were signing...very funny.

Meanwhile, inside the red star store: Empty restaurants and no customers floor after floor after floor. Two people in the Walnut Room. Lots of people on the seventh floor for the Nutcracker auditions but they did not linger in the store to shop.

Messy's had the first floor manned with a small army of security people. Also interesting was the police prescence up and down State Street. Very unusual for a Sunday.

Mrs. J. might have scooped me on the Martha Stewart Christmas Shop but I got a preview of the entire Holiday Lane. The merch is OK but nothing to write home about. Please note that some of dear Martha's ornaments are labeled "MADE IN GERMENY" (sic).

I was ignored by every sales person including the woman doing her nails in the Frango department, the five salespeople standing in the middle of the aisle chatting away in front of men's shoes, the two ladies in the Marths Stewart Shop and the three people at the main desk in furniture. Service issues at Macy's? I think so!

I noticed that several of the interior directional signs still point people in the wrong direction or list departments that no longer exist.

Macy's employees stand outside, under the L tracks to smoke. They said management was worried about the demonstration all week. In addition, the four employees I met all complained about how horrible Macy's Inc. really is. One person remarked that it was a "good day" if she even had one sale in her department.

As always...jimmy gimbels goes to Macy's to spare you the grief.


Date: Sun, September 9, 2007  10:31 pm CT
Posted by: Alan

Congratulations on the positive press in today's online Tribune. It seems the crowd was bigger today than last year. That's quite impressive. I doubt if anyone had told Federated management last year that there would be a bigger protest on 9/9/07 than there was on 9/9/06, they wouldn't have believed it.

http://www.chicagotribune.com/news/local/chi-foreverfields10_bothsep10,1,5841158.story?coll=chi_tab01_layout


Date: Sun, September 9, 2007  8:27 pm CT
Posted by: David

Thank you ALL for a terrific rally! One highlight for me was spotting Ralph Hughes watching us from across the street by the Hotel Burnham (sp?) I recognized him and couldn't help but think how as a former Field's employee he must have been experiencing some satisfaction in all of this. As he crossed the street to enter the store (someone had to...perhaps he was doing an interview?)I shouted "Mr. Hughes! Mr. Hughes!"- between hollers of "Boycott macy*s", but he looked straight ahead and went inside not acknowledging the crowd once spotted.

It was great to meet Zelda, Maura and others, but most of all it was heartwarming to see a true cross-section of Chicagoans voicing their love for Marshall Field's and asking for a wrong to be righted. Cabbies and bus drivers honked with regularity as did all kinds of folks driving by.

, you are an inspiration and I salute your grace, candor and fortitude in making all this happen!

-David


Date: Sun, September 9, 2007  8:25 pm CT
Posted by: PatC

What GREAT Day on State St !

I saw Ralph Hughes Today and asked him if he'd like a Marshall Field's Pin. He shook his head "No" and smiled ! I still think it would have made his Suit a little more colorful.

Big Thanks to Carla Gordon, who sang her Song "I'll Miss Field's This Christmas" from her Christmas show. You can catch her at Davenport's on 1383 N.Milwaukee in Chicago,9/30/07 & 10/03/07 singing Fannie Brice.

Thanks to All the Out-of Towners Delegates who traveled so far and helped this Day a success ! Gail, Alfred,Darrid, Laurie and many more!

Zelda..your ladyfriend was a Big Hit. Please invite her next time !

PatC


Date: Sun, September 9, 2007  6:52 pm CT
Posted by: denise rule

HOORAY FOR US!!!! WHAT A GREAT DAY!!!! for all of you who couldn't make it in person, but were with us in spirit and support this cause, it was really a grand sight....lots and lots of people and new faces. at first 'Chicago's finest' were a little 'testy', continually reminding everyone or someone to stay further back...away from the store and more toward the street. but, as time went on and the numbers increased, they backed off and eventually pretty much left us alone. one officer even took a "Forever Field's" pin from me. and that was another thing, we just couldn't give out the buttons fast enough, even after we wrapped up and i went into starbuck's on wabash & washington , the folks working there loved my t-shirt ("Chicago shops..."), loved my button.... i had to run back to our Field's corner and grab 4 more buttons and bring back to them, which they proceeded to immediately put on. it was just never ending. and all this on a sunday, with very little traffic in the loop. quite a few news teams....now just to watch and see who shows what. it is a good thing we are doing.

Date: Sun, September 9, 2007  5:22 pm CT
Posted by: Stephanie

Hi Fields Fan,

I miss fields so much its a land mark icon of chicago. The clothes Fields carried better brands and had more stylish clothes than macys. I don;t care for macys brand names I have never heard of them and are they any good?? if its macys I am sure its not! I wish macys had never come!

GO AWAY MACYS AND COME BACK FIELDS!!!!!!!!!


Date: Sun, September 9, 2007  5:05 pm CT
Posted by: RG74

September 9,2006 - September 9,2007

TODAY IS A VERY SAD DAY. IT IS THE ONE YEAR SINCE PROJECT HYPEN AND PROJECT STAR WERE PUT INTO MOTION, essentially the dismantling of the regional PROFITABLE department store.

It's been one year and we think the story can be summed up like this,

Here is our title: CROWN JEWEL TO CRUDE JUNK, THE STORY OF A RETAIL TRAGEDY !

There is a story to be told here, but right now it is in progress. 60,000 people petitioned to save the crown jewel of American retail but Terry Lundgren, Chairman,C.E.O.,and President of Federated Department Stores, now Macy's Inc. with the help of the management group while the Board of Directors sat idly by and destroy its legacy (along with many other stores from around the country that were the pride and joy of their local communities. THESE WERE ALL PROFITABLE REGIONAL DEPARTMENT STORES LIKE Strawbridge & Clothier from Philadelphia, Filene's from Boston, Burdines from Miami Florida, and many many others).

GUESTS/SHOPPERS WANT THEIR REGIONAL DEPARTMENT STORES BACK AND DO NOT WANT A NATION-WIDE STORE TAKEN DOWN TO DISCOUNT STATUS ! THEY WANT FULL-SERVICE RESTAURANTS, THEY WANT DESIGNER LABELS, THEY WANT CLEAN EXCITING STORES AND THEY WANT FINE SERVICE !!!!

IT'S BEEN ONE YEAR OF A FAILED STRATEGY ! CHRISTMAS IS COMING...WHY NOT GIVE THE GIFT THAT WILL TURN AROUND THIS SINKING SHIP CALLED MACY'S INC. !

God Bless all parties within Macy's Inc and the shoppers/guests that await their RIGHT DECISION WHICH IS LONG IN COMING !

God Bless You All,

RG74


Date: Sun, September 9, 2007  3:43 pm CT
Posted by: Nina D. G.

Thank you for the organizing the wonderful protest rally today! I am so glad that I heard about it early enough to make plans to attend. And thanks to the vintage costumer who was thoughtful enough to include a red hat...which I borrowed for the occasion...and this is why it's important.

I am one of several thousand Chicago-area members of the Red Hat Society. (www.redhatsociety.com) While attending a RHS event at the Palmer House a couple of weeks ago, which attracted members from all over the country, I was SHOCKED to see promotional materials from Macy's being offered to the ladies. When another Chicago member and I explained that this was NOT a good idea,that Chicago women were not happy with Macy's takeover of a proud Chicago landmark, the person at the courtesy desk was amazed. She had no idea that there would be any controversy about Macy's offering special discounts, etc., to ladies attending this event.

I then wrote to the "Hatquarters" of RHS in California, asking that before they hold another event in Chicago they should be extremely prudent about exploiting whatever connections they have made with Macy's. I haven't heard back.

So...I am appealing to you! If you are aware of any other local or national organization, charity, etc., that's associated with Macy's, please make them aware that there is a controversy going on in Chicago that could reflect poorly on their group if they exploit the Macy's connection too fervently. We don't have to get violent or threatening about it - just make our position clear and suggest some alternatives. Remember, it's all about the "green!"


Date: Sun, September 9, 2007  11:35 am CT
Posted by: RG74 Family

Ladies & Gentlemen,

We send our thoughts and prayers to everyone representing America's most loyal department store shoppers. We pray for a wonderful and happy day. Marshall Field's and the regional department stores of Federated and the May Company are truly the REAL department stores. Macy's Inc. Mart and Terry Lundgren lead offer nothing more than a slap in the face to the most loyal guests throughout every division in every division of the country.

Today's the day when the fine people of this country and once again stand together to impress upon managment of Federated Department Stores that Red Star Macy's is not acceptable.

It has often been said that a leadership should set a positive example when they lead. The attitudes of top-level management affect the corporate culture.

Terry Lundgren and his management team's TAKE TAKE TAKE and TELL THE GUEST TO GO TO HELL MENTALITY resonates from the top all the way to the store-level. These are managers who are trying to pattern their management styles after their leaders at the top. All this is why the board of directors just sits by and watches the company deteriorate.

Federated & May Company's most loyal department store front line managers and co-workers are being held hostage by a very problematic working environment.

Let us Review:

1) Shoddy store maintenance,

2)dismissal of professional sales people in exchange for poorly trained cashiers,

3) Quality full-service restaurants taken out of service

4) Removal of high grade designer brands in exchange for the inundation for poorly constructed housebrands that don't hold up quality wise.

5) Dismissal of the brands that hold higher equity in their home regions without regard for the most loyal guests (shoppers).

6) Senior management and board of directors are seemingly in a vaccum. They send out canned responses to caring and concerned guests who want their department store back...NOT A NEW DISCOUNT HOUSE TO COMPLETE WITH OTHER STORES !

7) HURTING THE CORE GUESTS AND TELLING THEM TO LIKE OR LUMP IT...IS THAT THE WAY TO CONTINUE A QUALITY DEPARTMENT STORE ?

PEOPLE WANT TO SHOP, THEY WANT TO CELEBRATE GOOD TIMES WITH THEIR FAMILY. WHEN THEY GIVE GIFTS, THEY WANT TO FEEL PROUD OF THEIR PURCHASES AND KNOW THAT GIFT RECIPIENTS TO BE WOWED, TO HAVE THAT SPECIAL FEELING OF HONOR AND PLEASURE.

THE CURRENT FALL-APART HOUSE BRANDS ARE NOT THE ANSWER. PLUS, IS IT REALLY BELIEVABLE TO THINK THAT THE CELEBRITIES FEATURED ACTUALLY SHOP IN THE CURRENT INCARNATION OF MACY'S ? NOT A CHANCE !

All many people want is the that feeling of emotion...that happiness,that excitement.

IN MANY WAYS, A STORE IS LIKE A BEAUTIFUL GIFT BOX, WHAT'S ON THE OUTSIDE (THE NAME, THE APPEARANCE) IS JUST AS IMPORTANT AS WHAT IS IN THE INSIDE (THE WORLD CLASS MERCHANDISE, FULL-SERVICE RESTAURANTS AND QUALITY MERCHANDISE AND WORLD CLASS SERVICE ON THE INSIDE.)

SHOPPING IS ALL ABOUT EMOTION, LEGACY, CLASS, IT'S WHAT IS INSIDE THE STORE THAT MATTERS...BUT THE OUTSIDE WITH THE TRADITIONAL NAMES A(REGIONAL DEPARTMENT STORES...MARSHALL FIELD'S, STRAWBRIDGES,LAZARUS,RICH'S,BURDINE'S....ETC.) THAT MAKE ALL THE DIFFERENCE !

THE GREATEST CHRISTMAS GIFT TO GUESTS WOULD BE THE ANNOUNCEMENT OF THE RETURN OF MARSHALL FIELD'S TO START...THEN PERHAPS THE RETURN OF REGIONAL FLAGSHIP STORE NAMES (BURDINE'S IN MIAMI - FLAGLER STREET, FAMOUS BARR, ST.LOUIS, MEIER AND FRANK,PORTLAND, BON MARCHE,SEATTLE.)

NOW IS THE TIME TO GIVE THE GUESTS AND FAMILY OF CO-WORKERS AND MIDDLE MANAGEMENT A REASON TO CELEBRATE....GIVE BACK THE LEGACY...ABANDON PROJECT STAR !!!!!!

GOD BLESS,

RG74


Date: Sun, September 9, 2007  11:05 am CT
Posted by: Richard H

Thanks for placing my last letter written on August 28 on the front page of the blog. I hope it helps your cause.

Last Sunday,September 2, I was in Flushing, Queens,NY en route for a visit to my late father's old stomping grounds. I needed to use a public rest room as I exited the subway and remembered the Macy's up the block on Roosevelt Ave.

Now, this particular Macy's was originally a Gertz department store that had opened sometime in the late 1950's or very early 1960's.Gertz, which hailed from Jamaica, NY was the Queens equivalent of Abraham & Straus.Nice merchandise and you could have lunch at the Long Island Room Restaurants. Later on Federated eliminated the Gertz name and converted all the Gertz stores to Stern's back in the 1980's. THEN, Federated erased the Stern's nameplate and converted those stores to (you guessed it)Macy's.

The store was a disorienting mess. I don't think any of the fixtures have been changed since the Gertz days. Merchandise was in a messy, disarray state. music was being overamplified at the MAC cosmertic counter.

The rest room was on a cramped lower level selling floor with children's wear and intimate apparel on top of one another.The only way down to this level that I could see was a staircase with no signage. The women's rest room had a line that snaked way outside the door and what sounded like a heated argument going on inside. The mens rest room was littered with paper towels and not enough stalls and urinals for a hectic 4 level store.

As I left the store, I could not help wondering why this Macy's, which is located in a very high ethnically diverse vicinity is not as well maintained as some of their branches that tend to be in more upscale areas.

I miss the days choice was equated with shopping. A New Yorker could choose between Macy's,Abraham & Straus, Gimbels, Gertz, Stern's, Ohrbachs,Alexander's, and the like. Each store had their own brands as opposed to today's market of the same brands in each store. Not too mention, they sold everything from apparel to furniture to records, and in some cases, pets. Each had a nice sit down restaurent to have lunch in, as opposed to a snack bar or a fast food restaurant. Aside from the Cellar Grill, Macy's Herald Square has been infiltrated by fast food merchants setting up shop, including a McDonald's on the Kids floor, as opposed to the former Fountain Restaurant, which was in the childrens dept. from the 1970's-1990's. I hope the Chicago store does not suffer from this fate.

Please keep up the support and this website.


Date: Sun, September 9, 2007  10:43 am CT
Posted by: Ali T.

A month or two ago, my Mom was shopping in my suburb's Walgreen's while I was at school. She said that when she came out, there were two or three men from Macy's handing out flyers about an upcoming sale, and if you brought the flyer with, you'd get 35% off your entire purchase. One of the men complained, "Why isn't anybody taking these? I thought people in this town would fight each other to get one of these! C'mon, it's MACY'S, for crying out loud! And we haven't even gotten rid of ONE."

My Mom came up to them and said, "Well, do you have any idea how pissed off people are at you here? You changed the names of all the Marshall Field's to Macy's. Marshall Field's was a national landmark here!" I live in a suburb 15 miles outside of Chicago, which we visit quite frequently, so my family and I are even more furious about the name changing. My Mom continued, "We were the first department store! I'm not shopping at your store until the name is changed back." And she walked away, leaving the men dumbfounded.

My family has never shopped there and we only set foot in there once to see what they offered, and everything there was terrible. We have never set foot in there since, and whenever we pass the Macy's on N. State Street it is always empty, except for some tourists. Nobody else from Chicago sets foot in there. I wonder how they keep business. The proof from Marshall Field's is a plaque deeming it a national landmark. They could do better than that.


Date: Sun, September 9, 2007  10:24 am CT
Posted by: Scott

I was in Chicago over Labor Day, Was walking down Michigan Ave and just remembered the good bath towels I used to get at Fields and thought I should go in and get some.

Well for a holiday the store was almost deserted I found what I wanted and not a soul in sight even at a couple of cash registers, I just left my merchandise on the counter and looking back I should have placed a note on top of it.

Then when I walked outside someone handed me a small green card telling me about what you fine folks were trying to do.

I promptly cut up the ugly Macy's card they sent me to replace my Fields

card.

They have not only lost my business at the Chicago store but lost it at any of their stores.


Date: Sun, September 9, 2007  9:31 am CT
Posted by: Michael Trenteseau

Last weekend, some friends came into town and wanted to go shopping. We went to Lenox Square, and we looked through Bloomingdale's, Neiman-Marcus, and M***'s. Also the Ralph Lauren store and a couple other places.

The local friend who still insists on occasionally shopping at M***'s bought something, but one of the out-of-town friends, after half an hour looking though M***'s without finding anything, said "you know where I really want to go? That great store you took me to last time I was here - Filene's Basement!"

At Filene's Basement we found a rack of Vineyard Vines polo shirts. The friend who bought something at M***'s picked one up and showed the out-of-towners why it was still rather expensive - the split at the sides of the hem was reinforced with a different, heavier material, which also made up the sweat band along the base of the collar. A cheap, off-brand shirt we found had a split that was reinforced by folding over the shirt material, and the sweatband was made of the same fabric as the rest of the shirt.

The M***'s purchase was a Tasso Elba polo shirt, which was purchased only because it was an odd combination of school colors that he needed. He showed it to me when he got home... are you expecting me to tell you that it had the same high-quality details as Vineyard Vines, or the same low-quality details as the off-brand? Yep, you guessed it. Even M***'s high-end line isn't good quality.

The friend who shops at M***'s loves Field's, and would come with me twice a year and do a lot of shopping (and buying!). He was loyal to M***'s before the conversion because he was a Davison's shopper, which made no secret that it was owned by M***'s for SIXTY YEARS before they changed names. (Anyone who tries to use the Rich's/M***'s conversion as an example of customer acceptance is a fraud - we didn't gain M***'s, we lost Rich's). In the past year, he's only bought three things at M***'s, including a Club Room polo that was cut two sizes too small and had to be returned. He now shops more at Dillard's and Belk. Even long-time loyal M***'s customers are abandoning M***'s because of the quality and lack of service.


Date: Sun, September 9, 2007  9:27 am CT
Posted by: A. Perkins

Don't forget the elimination or down grading of stationary, pens, and greeting card departments.

Date: Sun, September 9, 2007  6:06 am CT
Posted by: Dave P

Macys no longer carries "Gendarme" Mens Cologne. Marshall Fields did.


Date: Sun, September 9, 2007  2:12 am CT
Posted by: B.Red

My girlfriend and I were shopping for swim suits at the MACYS in Croal Square Mall,Coral Springs Fl. I must say it was one of the worst displays of a store that I have ever seen. There was limited selections, and the ones that were available was on the ground or cluttered inside of a dressing room! When it was Burdines the selections of things especially for the Florida lifestyle was on point. But now it is a disaster, even the saleswoman from the department refused to help us because we dont speak spanish! ignorant! Macys is not like what it used to be, even the defunct Woolworths had a better presentation than this pig sty. Way to shop Terry!

Date: Sun, September 9, 2007  1:46 am CT
Posted by: Marilyn B

I will be with you all in spirit Sunday, and I do hope you can all make a difference, not only with bringing back a renewed Marshall Field's, but in getting across the message that we want our regional stores back all over the country, and not this Macy's which is not even the old quality but overpriced Macy's.

I grew up in Chicago shopping with my Mom and Grandma at the beautiful downtown store. I remember the wonderful resturants, the toy department, the gift department, the Christmas tree and waiting every year for the new theme of the tree. I bought my first book at Field's when I was about 12 - One Hundred and One Famous Poems. Prom gowns, my wedding gown and wedding presents came from Field's more than 45 years ago. I don't think I could bear to see what it has become - it was too much of an old friend.

I live in Massachusetts now. When Macy's captured our local Filene's last summer, I could not go in for the clearance sales. Taking down the Filene's sign on the outside of the store was heartbreaking. At Christmas I did go into the store. There was still a lot of Filene's merchandise left, so it wasn't too bad. I went into the store recently and was shocked by how little merchandise there was. Most of my favorate brands were gone and with every advertisment that comes to the house, there is less with fewer choices and poorer quality. This store used to be stocked with as much merchandise as the only big Filene's in Western Massachusetts. When I asked to see some of the advertised specials in the jewelry department, I was told I needed to go to a bigger Macy's. Martha Stewart and Mr. Combover indeed! This is an insult - not only to Chicagoland, but to New England. Even the shopping bags rip from the poor quality!

The closest I get to Marshall Field's now is on ebay and some old boxes our Christmas ornaments are packed in! I hope this demonstration makes a difference. Keep our beautiful store, and send the Macy's executers packing!


Date: Sun, September 9, 2007  1:35 am CT
Posted by: Paul Reichart

Hart Schaffner and Marx is alive and well at Lord & Taylor. Prominently displayed in their latest Fall catalog with many other former names formerly at Field's. Nicely done mailing on quality stock targeting fall menswear.

Date: Sat, September 8, 2007  8:37 pm CT
Posted by: Drew

Today was a miserably humid Saturday in Pittsburgh. I had some time to kill, so I ventured into the macy*mart (former Kaufmann's) at Century III Mall. Finding a parking space near a macy*mart entrance was very easy; the parking lot at JC Penney was packed full, however.

As I wandered through the almost deserted store, shaking my head at the pathetic merchandise selections, I was approached by a salesperson. Of course, there was nothing worth buying, but we had a nice conversation. Some comments made by the salesperson:

*Rumor is that Terry Lunkhead is "definitely on his way out." Some divisional head honchos were at the store recently and said that TL is "cashing in his stock options."

*The employee stated that the situation is "much worse" than the media has revealed. Evidently M is taking the money saved from cutting staff and services and is applying this money to "sales." The gain in sales is simply a shift from cuts in operating expenses.

*This person stated that if anyone doubts that M's sales are down, all they would have to do is look at the employees' profit sharing statements.

*When I made comments about the overpriced, shoddy merchandise in the store, the salesperson replied "Lundgreen thought that everyone outside of New York was an uneducated hick who would pay high prices for junk because macy's is such a big name. People know quality, and they don't find it here!"

*The clerk made a purchase for a family member at the M. The person complained about the poor fit and rough fabric and asked "Where did you get this--wal*mart?"

I mentioned that I had seen loads of brand new macy*mart in Goodwill and closeout stores. The salesperson said that all the employees talk about that!

*This person laughed about the Martha Stewart linens and kitchenwares which are supposed to be the saviour of macy*mart's home store. The salespersonnel were told to tell customers that macy*mart's merchandise was "better" than the stuff sold at Kmart.

*The salesperson said that the employees are also laughing about the "celebrity" campaign. Yeah, a blow-dried blowhard, a has-been household diva, a ditz--they'll make macy*mart and even BIGGER joke!

*The employee stated that "Chicago is really dragging the company's bottom line to the bottom." I mentioned that I "kinda heard about" some blog about Marshall Fields. The employee replied, "The managers are all talking about it. Some of the managers even printed out comments from the web site. They know they are in BIG, BIG trouble."

*This person said to look for "a major shake-up soon."


Date: Sat, September 8, 2007  8:00 pm CT
Posted by: john Moriconi

People are tired of having corporations shove what they want for the consumer to embrace. People of Chicago want Marshall Field and Company NOT Macys. Why can Macys not understand that?????????????

Date: Sat, September 8, 2007  6:51 pm CT
Posted by: James in MInneapolis

Hi All---

I emailed my "possee" the news that another corporate marketing guy left macy's and that he would be one of the people along with Anne McDonald who was responsible for the flop of a campaign that cost $500 million dollars and brought us "The New Sensation Across the Nation".

In response, one of my possee wrote that he had to go to his office downtown today and work for awhile and he cut through the store on Nicollet Mall. While in the store, he was on 2nd floor in order to use the skyway to his office tower and noticed that judging by the lack of customers in Men's Departments at today's 1-Day Sale, that was also a flop. Guess the fabulous sales figures they are experiencing for Back to School that Frank Guzzetta mentioned at his address on Tuesday at the Carlson School at U of MN are done now.

Regards.


Date: Sat, September 8, 2007  6:35 pm CT
Posted by: Amandra Loraina

Ferragamo LIMITED SELECTION IN SHOES

Alexander McQueen NO LONGER CARRY

Gucci NO LONGER CARRY

Chloe DO NOT CARRY

Dior NO LONGER CARRY

Louis Vuitton OAK BROOK

Narcisso Rodriguez NO LONGER CARRY

Roberto Cavalli NO LONGER CARRY

Zegna ONLY CARRIES "Z ZEGNA" MIDDLE END LINE NOT ERMENEGILDO ZEGNA

Helmut Lang NO LONGER CARRY

Bottega Veneta LIMITED SELECTION

Jil Sander NO LONGER CARRY

Marc Jacobs LIMITED SELECTION ONLY - DO CARRY LOW END MICHAEL BY MICHAEL KORS

Akris ?

Donna Karan Collection LIMITED SELECTION - CARRY LOW END DKNY BRAND

Gaultier NO LONGER CARRY

Mugler NO LONGER CARRY

Zac Posen NO LONGER CARRY

St. John IN HIGH BROW FIELD'S STORE

Chanel ONLY CARRIES COSMETIC LINE THAT IS ALSO AVAILABLE AT CARSON'S AND NORDSTROM.

Loro Piana ?

Missoni LIMITED SELECTION

Oscar de la Renta STILL CARRY

Proenza Schouler ?

Valentino 28 SHOP LIMITED SELECTION

Responses below are for APPAREL AND ACCESSORIES. Macy's does carry fragrances from some of the designers above.


Date: Sat, September 8, 2007  6:24 pm CT
Posted by: Alan

I just read the August sales press release. It's rather terse for a company that "beat expectations." Interestingly, there's no quote from the CEO (or anyone for that matter), and they are already managing September expectations downward. Of course, with sales falling rapidly throughout 2006, it's a bit difficult to sustain such same store sales decreases year on year. They'll need to try harder!

At some point figures will stabilize (they may be in the process of doing so now), but of course, the point of the merger and re-brand wasn't to stabilize sales at a lower figure than the sum of May and Federated pre-merger. The Street finally seems to have figured it out, and has priced the stock accordingly. As someone pointed out, it is interesting that Nordstrom's market cap is now approaching Macy's, primarily because Macy's stock has fallen considerably in recent months.


Date: Sat, September 8, 2007  6:11 pm CT
Posted by: Alan

Jim,

A big Chicago name dramatically reduced and virtually eliminated entirely from the stores is Hart Schaffner and Marx. They were a huge Chicago-based supplierof, among other things, men's suits to Field's that has been replaced by store brands.


Date: Sat, September 8, 2007  5:59 pm CT
Posted by: A. Perkins

Lost Brands from Field's

Boucheron Jaipur perfume of Paris-this fragrance was a Marshall Field's exclusive to North America. Macy's carries the more common Bucheron fragrance, as does many other retailers. The lost Jaipur fragrance is starting to show up now at Neiman Marcus.

Kitchen Aid mixers-Macy's still carries Kitchen Aid mixers, as does EVERYONE ELSE! However, Marshall Field's carried high end models with exclusive colors like the Custom Metallic Series(c) that you couldn't buy anywhere but at Field's. This series costs $200 per model more than the basic series carried by Macy's.

Fine Millinery-The hat department at Milwaukee Mayfair is totally gone. At Field's you could buy expensive hats and get a free hat box with your purchase. A few years ago I bought my wife a $400 hat. At Macy's, the hats have been incorporated into the accessories department. I priced the hats now at Macy's and the most expensive one they carried was $29.95.


Date: Sat, September 8, 2007  2:38 pm CT
Posted by: Jane

Jim:

Other discontinued brands:

David Yurman (High End Jewelery)

Herend (High End China)

Sigrid Olson (Liz Claiborne division high end European-style line)

Children's shoes of all types


Date: Sat, September 8, 2007  12:32 pm CT
Posted by: Jim McKay

Dear Field's Fans;

Your assistance is needed if you have the time today. A reporter was interested in the differences in brands and merchandise in the stores before and after the conversion of Field's to Macy's. This is under deadline. I was able to list some things for the brands I used to acquire as man, but clearly women and other gentlemen will note other brands that have been discontinued. And then there are those things which are different. For example, FieldGear is coming back for outterwear as a house brand positioned against North Face and the like; but formerly, FieldGear also included other casual items such as bed sheets to casual men's wear, etc.

The following is a post by an anon poster named "branded" from last March to get you started. You can post these changes or you can email them to me at jjmckay@fieldsfanschicago.org

================ from Branded back in March =======================

This will require some research and perhaps a visit to the State Street store. We must be sure that this list is accurate if it is to work to our advantage with the media. So, if you are able to confirm any of these or add to the lists, please do so:

Gone from Macy's on State Street are Trovata, Yves St. Laurent, Prada, Jimmy Choo, Etro, Paul Smith, Giorgio Armani, Herman Miller (furniture)

Macy's now carries a very, very small selection of Dolce & Gabana and Martin Margiela, likely ordered prior to the transition. In fact, macy's dismantled the Dolce boutique that was in Field's and which was the largest selling Dolce seller in the US. Dolce did not fit the Macy's customer base and the area now sells one of the terrible macy's private label brands.

Also, it's helpful to be able to respond to Macy's absurd boasts about such things as that they carry Vera Wang, we can point out that Field's had a full Vera Wang couture bridal salon, whereas now Macy's has Vera Wang's inexpensive ready to wear line - also found at Kohls. Furthermore, we have to aggressively counter macy's attempts to impress the uneducated customers and media by boasting of down-market brands like Donald Trump, Martha Stewart and others, sold at some discount stores nationwide and even cancelled by some discount stores for poor quality (like Martha Stewart at Kmart.)

We need to get the message out to make even high school teenagers ashamed to be seen wearing macy's private labels like Alfani, Tasso Elba, Charter Club and INC... actually, I think most kids have already come to this conclusion on their own.

If you have time to do a little research, please let us know if Field's carried the following fine apparel collection / or if Macy's carries the fine apparel or the contemporay low-end lines of any of the following designers: Ferragamo, Alexander McQueen, Gucci, Chloe, Dior, Louis Vuitton, Narcisso Rodriguez, Roberto Cavalli, Zegna, Helmut Lang, Bottega Veneta, Jill Sander, Marc Jacobs, Akris, Donna Karan Collection, (not low end line carried by macy's), Gaultier, Mugler, Zac Posen, St. John, Chanel, Loro Piana, Missoni, Oscar de la Renta, Proenza Schouler, Valentino...


Date: Sat, September 8, 2007  12:16 pm CT
Posted by: :-Diane in Ohio

LOVE the new design of the website! Throwing rationality to the wind, I booked a flight so I can join you tomorrow at the rally. Seems even more important to be there THIS year, on the first anniversary of the hostile takeover! Very heartening to read your many posts and media articles! (which, ahem, seem to agree with our views) Thrilled to say I will be one of the 1890's ladies! Can't wait for tomorrow! SEE YOU ALL THERE!!

Date: Sat, September 8, 2007  10:23 am CT
Posted by: J.

Today's Chicago Tribune has a great article on the protest, how it's one year later, how it's about more than just a name and more.

And tres cool--there's a place to leave comments. Every Field's supporter should! Click, read and comment!

http://www.chicagotribune.com/business/chi-sat_notebook_0908sep08,1,3616199.story?coll=chi_tab01_layout

Date: Sat, September 8, 2007  8:20 am CT
Posted by: Alan

One year on, and the only people happy about the change from Marshall Field's to Macy's are the management and shareholders of Nordstrom and Saks! Keep it up, as there is no way that the "experts" expected it to last this long. The longer the protest lasts and the store sales slump, the more likely management will capitulate

Date: Sat, September 8, 2007  4:54 am CT
Posted by: David Hupp

Dear Field's Fans,

My brother and I are proud to announce the launch of the Field's Wiki:

http://en.fieldswiki.org

Drawing on the success of Wikipedia and other community-driven reference projects, we would like to build a comprehensive, interlinked encyclopedia focused on Marshall Field and Company.

Like Wikipedia, the Field's Wiki will be published under the GNU Free Documentation License ( http://www.fsf.org/licensing/licenses/fdl.txt ) Using this license will allow information to be copied between the two projects and guarantee that it remain accessible and free to grow.

The Field's Fans Chicago Blog remains the primary resource for connecting with other Field's Fans, sharing memories and (of course) muckraking about the "m" store. A complementary, organized database of reference information will equip those conducting research and orient those new to the situation.

It is our hope that a Field's Wiki will be invaluable to Field's Fans and others sharing and seeking information.

Sincerely,

David J. Hupp

David@Hupp.com


Date: Sat, September 8, 2007  1:24 am CT
Posted by: Brad

During the late 80's to the early 2000's, the entire US department store sector saw sales declines, particularly post 9/11. Field's was no exception, but did fare better than most.

In fact, prior to Macy's takeover, Field's average sales per store was higher than both Macy's and Bloomingdales and national retail surveys showed that Field's rated among the top 5 in the country for customer satisfaction... as did Neimans and Nordstroms. Macy's didn't even make the list.

And, although Field's saw sales declines, as did every other major department store, Field's always posted a profit - more than $100 million in its worst year. Macy's on the other hand filed for bankruptcy. In fact, Target credits Field's for providing more than $1.5 Billion in profits that paid for the Target chain's national expansion. My point is that Field's was far from failing.

In 2004 and 2005, prior to Macy's takeover, Field's profitable sales were growing. It is only after Macy's eliminated and replaced Marshall Field's name that sales immediately began to plummet. Even before the change, customers began their very vocal efforts to preserve the Field's name, but Macy's ignored them.

Field's role in the traditions and growth of Chicago are above and beyond any other company in US history. Field's worked to bring the World's Fair to Chicago in the late 1800's and built the Museum of Science and Industry (then known as the Field Museum) as the Fair's showplace. Field's leadership and generosity also built what is now known as the Field Museum, and the Art Institute, and the Shedd Aquarium, and the University of Chicago (with Rockefeller). Field's lead the charge to rebuild the city after the Chicago Fire and providing credit to help families and businesses get back on their feet. Field's also helped Chicago survive the great depression, preserving employees jobs and even completing construction of the Merchandise Mart as an optimistic investment and commitment for the city's future.

This sort of good-will earned, cherished traditions created and community partnerships pioneered are trademarks of what the Marshall Field's name means to Chicago and to so many other communities throughout the midwest region.

More than just a generic department store, Marshall Field's represents Chicago throughout the region and to the world. A valuable tourism draw, Field's is source of pride for Chicago. The Marshall Field's State Street store alone attracted more than 9 Million customers each year making it Chicago's 3rd most popular tourist destination. When Macy's name and red star went up over Marshall Fields' name, the city was offended and angered and customer visits and sales dropped immediately by approx. 40%. Now tell me if that doesn't suggest that a name DOES make a difference.

More than even Harrod's in London and Bergdorf Goodman in New York, Field's name is synonymous with Chicago and has proven its value and its ability to flourish as a regional brand. When Field's is restored, customers have made it clear they will return to celebrate their own, unique and cherished Marshall Field's.

The hope is not for an improved Macy's, but a return of Chicago's iconic Marshall Field's because Marshall Field's IS Chicago.


Date: Sat, September 8, 2007  12:35 am CT
Posted by: PR

I used to shop at Field's as a default; as did my mother; as did my grandmother.

I have bought nothing at Macy's, and will not, except as an emergency (which I'm confident I can avoid).

The moment it goes back to being Marshall Field's, I will go back.

Nuff said?


Date: Fri, September 7, 2007  10:15 pm CT
Posted by: LiMack

Well, a year has passed and having to look at the red`star and Macy's signage on our beloved Marshall Field's stores is still as hurtful and as painful as ever. There is some consolation, though, that the boycott has made it a pretty painful year for Macy's in return. And, because their sales are so poor we are blessed not to have to see very many annoying Macy's plastic bags being carried around the streets and malls. I bet that behind closed doors probably Macy's just can't believe what hit them and I can easily imagine that internally the recriminations and accusations are flying. Too bad they didn't believe us when we said that Macy's was not welcome here and that we would not patronize their stores. This, after all, is a Marshall Field's town and always will be.

And so today another Macy's marketing exec has left the fold with reports citing internal conflicts over marketing strategy. But why does the person who is the most culpable and the most responsible for the poor decisions and the disastrous conversion still have HIS job? Terry Lundgren is his name.


Date: Fri, September 7, 2007  9:54 pm CT
Posted by: J.

Another columnist notes our protest on Sunday and urges Macy's to respond to Field's customers' overwhelming requests:

http://www.allbusiness.com/retail-trade/4614123-1.html

Date: Fri, September 7, 2007  9:19 pm CT
Posted by: MM

Today's entry in Lynn Becker's daily blog on Chicago Architecture discusses Sunday's protest, this web site, and offers an opinion on Macy's, Field's, and the state of the American department store.

http://www.arcchicago.blogspot.com

Date: Fri, September 7, 2007  8:15 pm CT
Posted by: LS

I am the great-granddaughter of an 1890's MF shopper - and I have pictures of four generations of women shopping in Fields. One of my prized possessions is a glove box from the 1940's or early 1950's with elbow length leather gloves - a gift for my grandmother. She never really wore them so it's in beautiful condition. I preserved my MF boxes and shopping bags - and wonder how can a store mean so much? It truly was a special place.

I live in Florida now and I can't join your protest but I will be with you in spirit. I hope all protesters are as elegant and respectful of the city and those going about their day as they would shopping in our beloved store.

As a more tangible action, I sent this comment to Macy's today:

Macy's"

What an outstanding endeavor it would have been to create a luxury brand of Macy's, a la "Marshall Field's, by Macy's."

Rather than that, you've disgraced your corporate strategy and leadership, and you've decimated a beloved store and culture.

I am a native Chicagoan living in FL now. I shopped at Macy's and neither liked or disliked it. However, since you obliterated four generations of family memories from me and I will never have a chance to take my children to where their great-great grandma shopped, I have eliminated 100% my shopping at Macys at Millenia and Florida Mall. For department stores, I shop at Nordstroms and Kohls now EXCLUSIVELY and I have spent roughly $5000 to date on clothing, housewares and textiles.

I go to Chicago several times a year. This Christmas I promise you I will NOT spend a dime in your store. I will, however, take advantage some of your operating expenses such as using the restroom.

I'd rather see State Street closed than be operated the way you have done. I hope my former neighbors will continue to speak with their dollars as I have and continue to be a dead weight for your P&L. In fact, I will be proud if Chicago is the biggest stakeholder in your losses.

Once and if you can restore the store, the experience, the quality of merchandise, the luxurious texture of the MF shopping culture, and remove your narcissistic cheap label off of everything, I would gladly begin shopping at Macy's in Florida.

You really train-wrecked this. And I used to work for Home Depot - you have NO idea how bad an acquisition and conversion like this can be. Even for you - whoever is responsible for reading this rant.

Good luck this holiday season, you'll need it. I can't wait to get to Nordstroms.

/

Have a wonderful Sunday everyone. I look forward to the news on Sunday!!!


Date: Fri, September 7, 2007  8:15 pm CT
Posted by: Bill

In addition to the front of yesterday's CrainsChicagoBusiness.com and the segment on WBBM 780 this morning, our Sunday protest is also listed on the front of Section 2 of today's Chicago Reader. "The List" is billed as "This week's Critic's Choices and other good bets" by Paul Daily.

It says for its Sunday picks, "KEEP HOPE ALIVE It's been a year since Macy's slapped its name on Marshall Field's, but some people never give up. Today, FieldsFansChicago.org sponsors a rally to mark the anniversary. Participants are urged to carry a Marshall Field's shopping bag and to be 'peaceable and dignified in the spirit of Marshall Field's.' | 1 PM | State and Washington | fieldsfanschicago.org | (it shows a "Free" icon ) "

One of the "Marshall Field and Company" brass plaques is also shown.

Cool!


Date: Fri, September 7, 2007  6:24 pm CT
Posted by: Jeff W

On WBBM Newsradio 780 Jim McKay was interviewed this morning in regard to the upcoming protest on Sunday, September 9th. He explained the signficance of Marshall Field's to Chicago and why our group is clammoring for a return to the Marshall Field's moniker. After Jim's interview, they put on a college professor from Loyola who said that the protest of the name change was a passing phase, and that eventually people would come back to the Macy's stores. I believe that the professor would only be correct if the Macy's management changes and new owners return the stores to their former names and glory. The effectiveness of the boycott has shown that the general public in Chicago has no use for the Macy's moniker or their merchandise and level of customer service.

Remember on Sunday when we march around the Marshall Field's store to shout:

Hi Ho, Hi Ho

Macy's has got to go!


Date: Fri, September 7, 2007  6:12 pm CT
Posted by: Brian

http://consumerist.com/consumer/mouseprint/macys-issues-worst-coupon-ever-297725.php

I guess even they are confused by the coupons, AND THEIR IN NYC!!!!


Date: Fri, September 7, 2007  5:45 pm CT
Posted by: Denise

nbc ch5 chicago to cover "what Field fans are up to next" on 6P news tonite, friday 9/7. he mentioned this on the 5P news at 5:29P.

Date: Fri, September 7, 2007  5:14 pm CT
Posted by: Michael Trenteseau

OK, folks, time to check the M stock price again... it fell substantially, and their market cap is $12.96 billion.

Nordstrom, which had a terrible day on the stock market as well, has a market cap of $11.63 billion.

Nordstrom has 155 stores - 20% of the number M***'s owns.

In other news, I toured the only M***'s in the Atlanta metro area to survive the Rich's-M***'s conversion. The home goods area had no high end products at all - everything looked cheap. It reminded me of a Goodwill store, or the world's largest "regifting" closet, where every cheap gift you were given sits until you can find someone else to give it to.

What amazed me - it's early September, and there were a couple Christmas items sitting on the clearance table! Meanwhile, an area has been roped off to put the new Christmas merchandise in!

They're giving away new merchandise to the Salvation Army, and they can't get rid of clearance merchandise after a year. Way to shop (somewhere else)!


Date: Fri, September 7, 2007  4:56 pm CT
Posted by: Lee

If only May Company had bought Federated 10 years ago. We would not be going through this retail nightmare!! I applaud all your efforts in Chicago! Keep up the fight till you wear them down!!

Date: Fri, September 7, 2007  4:46 pm CT
Posted by: James in Minneapolis

Hi All----

Addition to this AM's post:

Also saw in the Star Trib this AM that macy's will be the sponsor for the Christmas Parades this year in Downtown Minneapolis. You may recall that we have parades several nights each week starting the night after Thanksgiving through December 23. They will add a new float this year with the theme of The Nutcracker, which will be the theme of this year's 8th Floor Holiday Show-----then which is most likely also the theme of the window displays for the State Street Store, since the 2 stores always duplicate each other's display's themes.

Have a grand weekend, everyone!

Regards.


Date: Fri, September 7, 2007  3:40 pm CT
Posted by: Drew

Here's an interesting article about how Home Depot is getting "hammered" in the marketplace. Despite changes that meet Wall Street's approval, problems remain with the stores' service and merchandise.

http://articles.moneycentral.msn.com/Investing/StreetPatrol/WhyHomeDepotIsGettingHammered.aspx

Read the article replacing the name "Home Depot" with "macy*s." The parallels between both companies are amazing. The management teams of both organizations are totally clueless as to customer service and satisfaction. As they worry about stock buybacks, their reputation plummets and the competition takes the customers.

Hopefully MSN will soon have an article on macy*mart's continued downward spiral.


Date: Fri, September 7, 2007  2:54 pm CT
Posted by: gle

This article from "The Motley Fool" on September 6 highlights Nordstrom's 12.6% rise in sales and Saks' 18.2% as "further proof that the luxury market is still shopping." It also mentions Messy's piddling 2.4%, and rates it "a little higher up the ladder" than Wal-Mart, which had a 3.5% increase.

http://www.fool.com/server/printarticle.aspx?file=/investing/value/2007/09/06/nordstrom-still-in-the-lap-of...

Andm, Bizjournals.com via Yahoo announces "Second marketing exec leaves Macy's"

"Brad Jakeman, executive vice president of marketing, follows former Chief Marketing Officer Anne MacDonald, who left Macy's in June, according to Advertising Age magasone."

http://biz.yahoo.com/bizj/070906/1517565.html?.v=1&printer=1

I LOOK FORWARD TO SUNDAY, SEPTEMBER 9 2007! SEE EVERYBODY THERE!


Date: Fri, September 7, 2007  2:25 pm CT
Posted by: Doris Ray

Hello Fans,

Am so proud of all of you. If I could attend the leaflettings and rally on Sunday, I would be there with bells on and banners waiving. Good Luck Sunday.

VIVA LA BOYCOTT!!!!!

Doris

[ Doris leafleted and passed out thousands of buttons on State Street most every Saturday last Fall and winter. She had a serious illness over the winter. Field's Fans wish her a speedy recovery and acknowledge that she will be in our hearts on Sunday at the Rally. ]


Date: Fri, September 7, 2007  1:46 pm CT
Posted by: DAS

All Fans:

Dave from NY here.

You are all so amazing for putting yourselves out there, and making a difference. Myself, and my friends here in NY continue to vote with our dollars against Macys, I wish I could be there in person.

The continued energy and enthusiasm, as well as the clear impact on sales, not only in Chicago, but in many of the former markets that were home to so many great department store names, makes me think you all can really get Marshall Fields back.

I know Terri and Frank tow a hard line, but at some point the power of the people always reigns..

Good luck to you all..

I still dream of a Christmas season with Fields again someday


Date: Fri, September 7, 2007  12:54 pm CT
Posted by: Mrs.M

"Northbrook department manager says if you don't like it, then "go shop at Nordstrom," and then hung up the phone !

Northbrook Court chasing guests away ! A call to Northbrook today for the store manager resulted in something that is no surprise to the thousands and thousands of Marshall Field's shoppers being sent out into the cold to shop elsewhere. Management could care less about their most loyal customers.

Even though the department manager was mean and nasty, it wouldn't be nice to cause an uproar so anonymous is bst. However,the mgr. said that Macy's had thousands of things to sell...such as an item discounted to $19 during the big sale today so either like it or lump it !

This would have never been the kind of treatment Marshall Field's would give. How long can this go on ? And why can't we get our Field's back? If a phone call is this bad,just imagine how bad things really are at the store.

give us our marshall field's back Q all we want for Christmas is or fields back !

Thxs.


Date: Fri, September 7, 2007  12:00 pm CT
Posted by: Jeff S.

When in the Aurora/Naperville area and you want to go shopping at Fox Valley, here is a tip: For "next to the door parking" park near the Marshall Field building -- plenty of parking spaces right next to the entrances! When you cut through the store to get into the mall, take a look at how empty the store is of customers and employees. There's more life in a funeral parlor!

Date: Fri, September 7, 2007  11:34 am CT
Posted by: Brad

Let's make sure that the newsmedia gets the message that not just the more vocal Field's Fans, but millions of CUSTOMERS want Marshall Field's return. We're not a fringe group of hardcore fanatics, rather we're the voice of a very large number of customers who don't want to shop at Macy's - like the hundreds of thousands who cheered for the Marshall Field's boat during Venetian Night and who shouted BOOO Macy's.

Despite Macy's denials, I believe that customers' negative response to the name change is central to Macy's problems... at least that's what practically every neighbor, coworker and family member I know tells me. That's what the overwhelming majority of people on the streets tell the Fieldfans leafletters, too.

Customers don't want an improved Macy's, we want our own unique Marshall Field's brand to continue to be a part of our lives and to serve our communities as it has for generations. Customers know that Marshall Field's IS Chicago. Not Macy's!

Macy's has worked aggressively for more than a year, investing billions to polish its own image, assemble its merchandise selections and to promote its own private label brands. Far from saving a failing Field's, Macy's has brought upon itself a year failure of the formerly profitable and growing Field's store locations.

Even if Macy's does manage to redefine its product mix and improve sales, it will remain less successful than Field's would have been had Macy's built on the strengths of Marshall Field's name instead of alienating Field's loyal customer base by discarding and replacing it.


Date: Fri, September 7, 2007  11:27 am CT
Posted by: Marie Patti

I was in the former Fields State Street store last winter, with my daughter, son-in-law, and 4-year-old and 8-month-old granddaughters visiting from Madison, Wisc. The store was very messy. It looked more like a factory outlet than the classy department store I remember.

The Walnut Room was not in the same shape it was when Fields had it.

The Macys tree was terrible. The Christmas tree decorations were in an ugly Wedgewood powder blue which my grandaughter and the other children there did not appreciate. What does powder blue have to do with Christmas? My granddaughter kept saying, "This doesn't look like a Christmas tree!"

Then we got in line to see Santa Claus. Of course we expected the line to be long. But we thought we would do like we always did in the past -- I would stand in line for a while holding the baby while my daughter shopped, then she would come take my place in line and hold the baby while I shop. Not this year! The Macys people said we had to stand there the whole time, no switching. Do they expect a four-year-old and a baby to wait calmly in one place for a two-hour wait? All around us, kids were jumping, screaming, crying out of boredom... Who could blame them? We took the children and left the Santa line.

We went to the children's department to get the older girl a coat.

I could not find a coat in her size (size 4). The whole department looked like a Maxwell Street flea market. That I remember what a Maxwell Street flea market looks like will show you how long I've been shopping at Field's!

Although we couldn't find a coat, my daughter picked out a large variety of other clothes for the children. We then could not find a sales person to pay for the merchandise. We went to every register we saw, but no one was working at any of them. Finally we found an open register in the boy's department. About three customers were ahead of us. This must have been the only open register on the floor. But the cashier was apparently untrained and was taking a long, long time. After 20 minutes of waiting my daughter gave up, dropped all her merchandise on a counter, and left.

We ended up going to Nordstrom's.

I'll be at the rally Sunday.

FIELD'S FOREVER !!!!!!!

=========================


Date: Fri, September 7, 2007  10:54 am CT
Posted by: Peter

Here's a link to an article specifically speaking to the Macy's/Field's debacle.

http://minnesota.publicradio.org/display/web/2007/09/06/macys_makeover/

They even invite comments. :-) My favorite type of article. Have at it people.

Peter


Date: Fri, September 7, 2007  10:13 am CT
Posted by: James in Minneapolis

Hi All---

This morning's Minneapolis Star Tribune had an article re: the August retail numbers and in the section about macy's, the writer said that while they posted a 2% same-store gain, the gain was a comparison to August 2006 sales which were awful. That was a nice perspective, don't you think?

It was a nice way to start the morning.

Regards.


Date: Fri, September 7, 2007  9:53 am CT
Posted by: Aaron - Memphis

Been a while since I posted but here goes:

I read the board almost daily. Being here in Memphis I am of course removed from seeing the destruction of MF on a daily basis but I do travel often enough to keep a first-hand tab on what's really going on (can't beat seeing and experiencing things for yourself). Luckily, my business takes me to chicago and Minneapolis a few times a year.

Here is my take on this whole situation:

Macy's and Marshall Field's are two very different animals.

Marshall Field's did many things right, they had the caring associates, selection, tradition and for the most part very high quality merchandise.

Macy's also has some caring associates but they lack the selection and tradition. Even Macy's has some quality merchandise but the quantity is definitely lower.

Macy's has grown too big, too quick. the company can not support their operations on many different fronts. Localization is of course a big deal. I've said it many times... people in Chicago do not want to look like people in New York who don't want to look like someone in Dallas who don't want to look like someone in Philadelphia and so on across this great Country of ours. Consumers need to identify with the stores they shop - that's not new. Back years ago when State Street (or for that matter any shopping street in America) had multiple choices for shopping people would find the store that best suited their needs and became faihtful supporters.

It is obvious that Macy's did not do their homework when devising this scheme. if so, we'd see a store that new what city they were in and how to cater to that consumer.

I'm off to St Louis this weekend. I plan to modify posters and leave them near the former Famous-Barr stores I visit. It's time to take this boycott system-wide. there are plenty of use disenchanted fans all over the Country who would like to see their local stores returned to former glories.

I support Field's and always will! (Goldsmith's web-site coming soon)


Date: Fri, September 7, 2007  9:50 am CT
Posted by: Judy Marth

Thanks to "jimmy gimbels" for the Bravo update! I just posted this to "Tim's" blog:

[Is it true you take your "subjects" to Macy's???? Please tell me you're joking?!!?? I live in Chicago where we have a very high standard regarding quality and fasion. Macy's is referred to as "messy's" here. Most Chicagoans would rather shop garage sales than go to "messy's" and spend a dime. Obviously, this is yet another ploy by the marketing people from "messy's" hoping to raise their ailing sales figures. Please know that there are people out in "TV Land" with some common sense who would never utter Macy's and the words "quality" or "fashion" in the same breath! Good luck to you...]

To all Field's Fans: I'm proud to be a Field's Fan and won't stop fighting until I see Marshall Field's on State (and everywhere else!) again!!! As they say in Klingon - Qapla'! (for those who are not Star Trek fans, it means SUCCESS!)

Judy


Date: Fri, September 7, 2007  9:21 am CT
Posted by: Michael Schmitt

And here is my post to reail wire:

Macy's has successfully communicated what it stands for. Nobody I know here in Chicago is interested. Macy's is not Marshall Field's in name, merchandise, or shopping environment.

Designers continue to flee. I've submitted before that Donald Trump is not a suitable replacement for Dolce & Gabbana. Alfani is not a suitable replacement for Armani.

On State Street, traditions are being diluted. Display windows have been blacked out. Lavish store displays have been replaced by foam board posters. Experienced customer service focused staff are being forced out by commission reductions and other measures. The store is poorly maintained as evidenced by the recent closure of the food court by th health department for insect infestations and failure to remove garbage. Graffiti is not removed from the building.

I could go on. One wonders whether or not George Orwell is running the show.


Date: Fri, September 7, 2007  7:38 am CT
Posted by: Susan Darring

I shopped at Macy's in New York, but I refuse to step foot in Macy's in Chicago or spend one penny of my hard earned there.

Businesses that are arrogant enough to think they know better what their customers want than their customers do, deserve nothing less than to lose business.

Consumers have the power of their purchasing to speak out for what they dislike. I stopped buying Frango mints when Fields laid off the people who worked in Chicago for all of their adult lives making the candy.

Vote with your wallet.


Date: Fri, September 7, 2007  4:49 am CT
Posted by: AxN

A better article, still, regarding the same issue.

http://adage.com/article?article_id=120265

Date: Fri, September 7, 2007  4:46 am CT
Posted by:

Macy's loses another marketing executive:

http://www.bizjournals.com/cincinnati/stories/2007/09/03/daily31.html

Date: Thu, September 6, 2007  11:05 pm CT
Posted by: Alex Garcia

"Field" report from Macy's at Northbrook Court, 6:30 pm, Thursday:

Plenty of parking spaces in lots adjoining Macy's. Very little traffic on first floor. The three or so patrons were clustered around the clearance racks. Selection in men's "formal" was dismal. Tasso Elba and Trump predominates and it looks as if some of the other name brands (i.e., Calvin Klein, HartMarx) are being discontinued.

Two or three lonely souls on the second floor, women's. Again, Macy's made-up brands, most notably INC, appears to have most of the prime real estate on the second floor.

The third floor (housewares, bedding, etc.) was so laughable it was down-right sad. One black-clad associate was stocking the new Martha wares. I actually like the packaging, but really how can Macy's hang its hat on overpriced colanders and cake-mix? Besides myself, only two or three other customers on floor number three. One was perusing the lonely stacks of Frangos, and another was testing out the mattresses in bedding.

Folks, Macy's is sinking like a rock in the Chicago 'burbs. Not sure how much longer they can remain at Northbrook Court, especially with all the deep-discounting on the discontinued brands, but apparently very little traffic in return. The story appears to be the same at Hawthorn in Vernon Hills.


Date: Thu, September 6, 2007  10:45 pm CT
Posted by: James in Minneapolis

Hi All---Following are my comments that I posted at Retail Wire. I felt the need to put in the 1st part re: the movement starting in Minneapolis as a couple of the analysts seemed to believe that Minneapolis was safe for macy's and I was incensed by that attitude and needed to correct that ASAP....LOL.

Let me remind you that the "Save Marshall Field's" campaign began in Minneapolis. Field's and its predecessor, Dayton's were both excellent corporate citizens here in Minnesota. I and every single person I know miss them dearly. There is not a day that goes by and I swear this is true that I do not hear someone say either, "I miss Marshall Field's" or "I hate macy's"---or even both.

I used to do all my shopping at the Downtown Field's as it was so convenient and I saved time-----and it was fun. Now there is rarely anything in there that I would even buy. The merchandise from macy's is horrible, even though Guzzetta and Lundgren keep saying everything is the same except the name. That is a crock and it angers me that the press and the analysts do not challenge them more about it. Designers were cancelled and others pulled out in droves. All that is left in the Men's Departments are a few common names that one sees everywhere like Polo, Nautica, Calvin Klein and Hilfiger. The remaining space in the store has been filled in by the god-awful poor quality, over-priced junk house brands like Club Room, Alfani, Tasso Elba, Green Dog, Material London, Style & Co., Tools of the Trade, Charter Club, Hotel, and Blah Blah Blah ad nauseum.

Often analysts speak in terms of "When the customers return to macy's". This is incorrect; it will not happen in the Midwest. We do not like macy's. We tell them repeatedly we want Marshall Field's and we are not shopping there until they give it to us. They doubted us so we drove their Midwest comp store sales down by double digits. Now they are pouring millions of dollars more into a new ad campaign starring a bunch of has-beens to lure us back? This is after they already failed with their $500 million "New Sensation Across the Nation" campaign and bought out the contract of their Marketing VP who put together that flop. We aren't interested. We want Marshall Field's----not more awful advertising; not more arrogant sound bytes from Karen Hoguet about how they need to re-train their customers; not lip service from Guzzetta about how all the traditions of Field's are being preserved while they are in fact being dismantled (e.g. this will be Santa Bear's last year); we want the style and elegance of Marshall Field's-----not the bland, poorly-made house brands macy's offers. We really do not know how to be more clear about this: we do not want macy's and we are working to get other people to understand they can help make this happen....we want Marshall Field's.


Date: Thu, September 6, 2007  8:50 pm CT
Posted by: Mark in Phila

Hello Fields Fans,

Best wishes to you this weekend on the front lines, from a grateful nation of stores ruined by the skimpy cheesy looking overpriced mass merchandise of mesys. All the good reporting on this site from your fans in Minneapolis, Pittsburgh, Houston, and everywhere, about skimpy sloppy mesys stores and the ennui of the staff, is true or worse here in the Philadelphia area, since Strawbridges was pillaged.

How about this garbage spin that we haven't warmed up to messys because there aren't enough promotions and coupons! Give me a break, if they dropped 99 percent off coupons with no exceptions from a helicopter over Market Street, there still isn't a thing to buy.

The Wanamaker building this week was defaced with giant posters of Donald Trump in the windows ... how nice, America's foremost spokesperson on corporate egotism and greed run amock. His no-iron dress shirts on display don't show a hint of natural fabric, look like they may melt, and are double the price of the unequalled and extinct Marshall Fields dress shirts in my closet. I pray you don't have to see them on State Street this weekend, if you do, look away.

Go Chicago!!!!!!!!


Date: Thu, September 6, 2007  8:18 pm CT
Posted by: Mary Anne

While going through old cancelled checks I found my original green Marshall Field's charge card! The account had been closed so I didn't have to cut it up and send it back. It's a nice keep sake.

Date: Thu, September 6, 2007  7:32 pm CT
Posted by: Pat C

I was recently at Midway Airport , to see my Family off. They needed to be there 2hrs before their Flight took off. Wearing my "Chicago Shops" T-Shirt(as always)and my Pin. As soon as I walked into the Terminal, a gentlemen came up to me and asked about my shirt. He said he was Steven from the blog. Small World! Walking Billboard Works EVERYTIME !

Then we sat down by a Baggage Claim Area to kill some time. People saw my shirt and came over to ask about my shirt and pin, and to talk about Fields. Then, all of a sudden, I had people all around me . Good thing I brought a bag of my Marshall Fields Pins with me. I gave about 50 pins away in 1hr.

*****************************************************************

This gave me the idea to go back to the Airport, and I hung some flyers on public boards for community posting.

*****************************************************************

EVERYBODY BE CREATIVE ON FRIDAY- If you take the Train , the EL, the BUS, a Taxi. Get out flyers for for FIELDS !!!

Get the word out for SUNDAY .

SEE YOU ALL ON SUNDAY !!! AND BRING A FRIEND !

PC


Date: Thu, September 6, 2007  4:49 pm CT
Posted by: A. Perkins

Once again Carson's is Bon Ton's best division.

YORK, Pa.--(BUSINESS WIRE)--The Bon-Ton Stores, Inc. (NASDAQ: BONT - News) today announced total sales for the four weeks ended September 1, 2007 increased 1.5% to $228.3 million compared to $225.0 million for the prior year period. Bon-Ton and Carson's combined comparable store sales for the four weeks increased 1.3%. Carson's comparable store sales increased 1.8% and Bon-Ton comparable store sales increased 0.3% compared to the prior year period.


Date: Thu, September 6, 2007  4:05 pm CT
Posted by: Gayle

Thanks Glenn for the link to Retail Wire. Here's what I posted:

*******

Asking "is it the name?" is sort of like asking a person with multiple stab wounds if a single Band-aid would suffice.

Yeah, it's the name, especially in the midwest. It's also the cheaply-made but overpriced merchandise, the poorly merchandised stores, the inexperienced and unmotivated new sales force, the laughable pseudo-designers, and the arrogance and outright lies of upper management.

"Dakis" stated earlier that eventually, people will become curious and start to shop. What Dakis (and many at Macy's HQ, apparently)doesn't realize is that there are two types of consumers that Macy's has completely alienated: the brand-loyal types who are driven by emotion and who will NEVER get over their anger and dislike of Macy's, and the non-loyal types who are motivated by either value or prestige, neither of which Macy's is able to supply.

Macy's doesn't even seem to know what their target demographic is. They are pathetically downscale to the high-end Field's shopper, and Martha Stewart and Donald Trump aren't exactly the cultural icons that will draw those folks in the door. They are over-priced for the bargain shopper, who can pick up the same or better merchandise at TJ Maxx and the like. For middle-of-the-roaders (like myself)I can find better value brands at Kohl's or Penney's, and splurge for the good stuff at Nordstrom's or Von Maur. Who exactly would shop Macy's? Perhaps those who have no other department store choices, but that certainly isn't the case here in Chicago.

And while I'm on my rant here, why does everyone keep repeating the fallacy that Field's was struggling? According to research I've seen, Field's was always profitable, even in the post 9/11 economy that saw most retailers hurting. I understand that Field's sales per square foot actually exceeded Macy's during that time. It's true they weren't growing at the same rate as parent Target stores, but they were profitable and growing.

You wanna see struggling? Check out Macy's "new and exciting" revamp of many of the May doors, especially Field's.

******

Not sure if they'll post it, but sometimes I have to vent...

See you all on Sunday!


Date: Thu, September 6, 2007  3:59 pm CT
Posted by: Daniel

I think that the State Street store should definitely be returned back to the Marshall Fields name. This store alone could be postioned into something similar to that of HarrodC-s in London. The Frango mints should be repackaged under the Marshall Fields name as well. This concept could draw millions of vistors back to the store and Chicago. Of course, excellent customer service and quality merchandise would need to return as well. Perhaps HarrodC-s would be interested in buying this location and reviving the Marshall Fields store and nameC3afterall, it was rumored that they were looking to put a store here at one time.

MacyC-s obviously does not get it.


Date: Thu, September 6, 2007  2:16 pm CT
Posted by: Clint

Discussion on Retail Wire about name change to Macy's. Reg. required.

http://www.retailwire.com/Discussions/Sngl_Discussion.cfm/12420

Date: Thu, September 6, 2007  12:11 pm CT
Posted by: Maura

Hello,

Just wanted to update everyone on yesterday. Thanks to Gail I had nice buttons and flyers to pass out. I stood near the Great Clock on Washington. At first I was a bit timid and scared. So I would like to thank those of you who have done this weekend after weekend. It is important to get the message out this way. Anyway, everyone was kind and for the most part I received encouragement and understanding. I swear if the Macy's people would just stand outside the store on 111 State and talk to the people they would quickly find that they are not winning over Chicago in the least.

Hope to see many of you at the rally on Sunday. The weather is suppose to be beautiful.

Regards,

Maura


Date: Thu, September 6, 2007  10:31 am CT
Posted by: Glenn Karlsen

Retail Wire is conducting a survey about the Macy's switch. You can register your vote at the following web page. They also have a photo of one of our leafleters out on State Street. Keep that boycott going until we get back Marshall Field's.

http://www.retailwire.com/discussions/sngl_discussion.cfm/12420

--Glenn


Date: Thu, September 6, 2007  8:44 am CT
Posted by: Justin Anderson

It's been a while since I've visited this blog -- Two months or so ago I went to the M web site and saw that they were soliciting comments from the public about their experiences at their stores. Is it just me, or have they stopped forwarding the comments received to the store managers of the location for which the comment pertain? About six months ago I completed a comment form online regarding the Mayfair (Milwaukee) M store and got the same "canned" response that others have received and posted on this blog. I submitted another two comment forms within the past two months and have yet to get a response. I guess that, while M is determined to not change their stores back to Marshall Field's, they have resigned to the fact that the majority of the comments made about their stores will always be negative.

Let the boycott continue!


Date: Thu, September 6, 2007  6:54 am CT
Posted by: jimmy gimbels

OK TEAM, GET YOUR KEYBOARDS READY!

Bravo has launched a new series called "Timm Gunn's Guide to Style." A run-of-the mill makeover show featuring Tim Gunn of Project Runway fame. You won't believe where he takes his "subject" shopping....MACY'S. Yes, many of the clothes they pick out look cheap and fit poorly. This is another attempt for Macy's to try to project a fashion image.

Go to Bravo.com and the "Guide to Style" message board to tell Timmy and crew just what the world thinks of Macy's.


Date: Thu, September 6, 2007  2:37 am CT
Posted by: RG74

Here is a quote from someone named Delia, on Yelp.com

Truth is truth !

"ask anyone who's experienced a Macy's takeover: wherever they go, Macy's leaves a trail of rumpled shirts, clueless sales staff and jumbled shopping floors. why should i shop there when it makes me feel like i'm crawling around someone's basement?"


Date: Thu, September 6, 2007  1:41 am CT
Posted by: David

All,

I received my copy of "M" today- inspite of my having called their credit services dept. for the third time to close my account and ask that theyy quit soliciting me.

My blessedly down-to-earth Russian partner (who designs clothes sold at Bergdorf)took a quick glance and threw it down on the kitchen table saying: "Dis is awful. Horrible clothes and terrible layout. Why they bother?"

As for the August 2006 Marshall Field's sales, Jim, I remain suspicious across the board- and the Board.

See you all on Sunday!!!

-David


Date: Thu, September 6, 2007  12:37 am CT
Posted by: RG74

http://news.enquirer.com/apps/pbcs.dll/article?AID=/20070902/BIZ01/709020437/1001

Dear Fellow Regional Department Store Shoppers,

Donald Trump says that he thinks Terry Lundgren is a magician ! I THINK MANY GUESTS WILL AGREE !!!! TERRY LUNDGREN TOOK OUT HIS MAGIC WAND AND DESTROYED CLOSE TO 1000 YEARS OF TRADITION IF YOU ADD UP ALL OF THE STORE LEGACYS AND DEPARTMENT STORE GUESTS.

IT'S AMAZING, A MAN CAN EACH LUNCH, FART, WALK INTO AN OFFICE,TAKE OUT A PEN AND WITH ONE STROKE, WIPE AWAY WHAT GENERATIONS OF MERCHANTS HAVE CREATED....QUALITY DEPARTMENT STORES.

AS GUESTS WITH A FAMILY THAT HAVE BEEN LIFETIME FEDERATED & MAY DEPARTMENT STORE GUESTS JUST AS MANY OF YOU ARE....IT DOESN'T MATTER WHAT DONALD TRUMP THINKS...IT'S WHAT WE THE GUESTS WHO WILL SHOP THINK !

WHY CAN'T TERRY LUNDGREN GIVE THE LADIES AND GENTLEMEN WHAT THEY WANT ? M A R S H A L L F I E L D ' S AND C O M P A N Y ! BACK TO THE MIDWEST ?

P L U S A L L OF THE RIGHTFUL F E D E R A T E D AND M A Y CO. S T O R E S !

---------------------------------------------------------------------

Marshall Field's, Filene's, Kaufmann's, Hecht's, Strawbridge's, Foley's, Robinsons-May, Meier & Frank, L.S. Ayres, Famous-Barr,

The Jones Store,

---------------------------------------------------------------------

LAZARUS,Burdine's, Rich's, Jordan Marsh, Abraham & Straus, Maas Brothers, The Broadway, Goldsmith's, The Bon Marche,Liberty House..many others....OH..AND ONE OTHER THING...THE ORIGINAL MACY'S !

Respectfully,

RG74 Family


Date: Wed, September 5, 2007  11:42 pm CT
Posted by: James in Minneapolis

Hi All---

Below is a letter that I posted at Twin Cities.com in the St Paul Pioneer Press, as a comment to their article re: Frank Guzzetta's speech at Carlson School of Biz at University Of Minnesota:

I am amazed time and again that Mr Guzzetta and all the other senior management of macy's continue to pour millions of dollars down the drain searching for the right answers. They hire and fire marketing executives; they hire and fire ad agencies and consultants; they conduct market surveys, et al ad nauseum. The answer is really quite simple and they have known it from the start: give the customers what they want and they want Marshall Field's. That fact was made clear to the senior management long before the stores were downgraded to macy's, and yet they chose to go through with the change, arrogantly believing their own pompous hype. Now that we refuse to shop there, they continue on their ludicrous path of self-destruction, driving the company further into the ground. One can only wonder how long shareholders will allow the madness to continue. Will they not tire of watching their assets be diminished?

Hopefully, someone with merchandising skills will purchase macy's North and realize there is a lot of money to be made by operating a top notch retail business in the Midwest. We are ready to start shopping in such a store.

Regards.


Date: Wed, September 5, 2007  9:48 pm CT
Posted by: Jim

Remember that August Sales figures for Macy's come out tomorrow. Keep in mind that in August 2006, Field's locations were already pretty much Macy's with little Field's merchandise left. It will be a bit harder to compare. It would be useful to have Field's stats for August 2005 if anyone could post them.

Date: Wed, September 5, 2007  8:49 pm CT
Posted by: Dave

I grew up in Chicago. Marshall Fields was the store I always shopped ,and I loved the hustle and bustle of the State Street store. (Great Memories.) I'm living now in Orlando Florida. I visit Chicago ALOT and of course have to shop (Gasp) at Macy's It's NOT the same as Fields. Doesn't have the Chicago Flare. It's very New York. Doesn't have that hometown feel. And now they are moving 200 warehouse jobs 50 miles away and just getting rid of 100 jobs outright. I'm glad Chicago is protesting--I'm with you. One interesting note there's a Macys at Florida Mall. They carry the same merchandise as the store in Chicago. There's "NO Character"

Date: Wed, September 5, 2007  4:58 pm CT
Posted by: Zelda

Now is the time for all loyal Field's Fans to come to the aid of their cause. Our protest is this Sunday! If everyone who participates in this blog can print out just 10 posters advertising the protest rally and put them around your neighborhoods, we can generate the numbers we need to show the world how serious we are, one year later, about the return of Field's.

Here's where you can download the posters--it's easy to do:

http://www.fieldsfanschicago.org/leaflets.html
Here are just a few of the sites where I have placed posters: in front of a high school, in front of 4 different el stations, in front of a Starbucks, on the walls of public parking garages, in grocery stores (where people tack up items for sale), in health clubs. You get the idea.

Showing up for the event is crucial; publicizing the event so even more people show up will make this our best rally ever!

See you Sunday!

Zelda


Date: Wed, September 5, 2007  2:36 pm CT
Posted by: gle

Several Minnesota news articles covered Frank Guzzetta's comments at the Carlson School of Management on Tuesday. He insists Messy's did the right thing and that things like the M magazine will eventually bring us around.

Comments from the "Pioneer Press" in Twin Cities, however, strongly disagree:

http://www.twincities.com/ci_6802148?source=rss

Who shops at a store if they can't stand it!


Date: Wed, September 5, 2007  12:30 pm CT
Posted by: rosemary white

Bravo for keeping up the protest. since the change, I have not shopped in Macy's stores that were formerly Field's, but have walked through and seen decline in the qulaity of merchandise. The latter observation has been echoed by many.

However, where can we find a buyer to return us to the name and to the former standards of excellence? If Macy's goes under and there is no buyer forthcoming, what will happen to the building? We did lose Carson's downtown.

Comments from Jim:
Rosemary--The Leverage Buy Out attempts of June and July and surrounding activities proved the very strong liklihood that there are several groups who would love to run these stores again as Field's if they could only buy them.


Date: Wed, September 5, 2007  12:15 pm CT
Posted by: AxN

You're talking - Guzzetta's still not listening.

Courtesy of Plain Vanilla Shell http://www.plainvanillashell.com/article.asp?ID=8477

[b]"Name's not to blame, Macy's exec says: Dropping store sales not a branding issue"[/b]

[i]Gita Sitaramiah, Pioneer Press, St. Paul, Minn.

September 5, 2007

Sep. 5--If changing the name of Marshall Field's to Macy's was the right strategy, as a company executive asserted Tuesday, then what went wrong?

Spending too much time explaining the change.

"We didn't focus on developing new customers and explaining what Macy's was all about," Frank Guzzetta, chief executive of Macy's North told a monthly luncheon audience at the Carlson School of Management on Tuesday.

Guzzetta told the audience of 225 the company is sticking with the approach of becoming a national department store chain despite shaky sales. Even before turning into Macy's last year, Marshall Field's had been struggling. "It was not the name," Guzzetta said. [/i]

Let's say that it wasn't the name change that led to "shaky" sales - I know it was, you know it was, but just for a second, let's pretend. Couple this nugget of fact with the reality that an overwhelming percentage of shoppers have [b]pledged[/b] to shop at said store if it were converted back to the old name. Regardless of what the cause was before the name change, the result would be business if the name were reverted.

I'm beginning to agree with speculation that this whole "national Macy's" thing is likely a scam to free up the real estate for sale and not to run an actual business. With as much experience as these executives have, it is impossible for them to inadvertantly make so many flounders of judgment as they have.


Date: Wed, September 5, 2007  11:02 am CT
Posted by: Maura

Gail sent me a package of buttons and flyers. I have passed some out at work and have received positive feedback. Well now I am getting my courage up and going at lunch time to hand out the buttons and flyers by the Great Clock.

Wish me luck. I will report back on what I experienced!


Date: Wed, September 5, 2007  10:25 am CT
Posted by: John

Jim,

Great job last night with the handouts. I passed you on the way home by the Felon Martha Stewart Kmart Window.

I will be there on Sunday to help with the thunderous roar!!!!!!!

On a happier note, I am very satisfied to know that years ago the plan to have Macy's move into a new building on the Block 37 lot fell through, because I have a feeling Macy's would then have kept that one open because it was new and closed the State Street one.

I would love to go to Cincinnati and protest at Macy's headquarters and tell each employee I see how their loser boss would not let his second wife see her own wedding dress before the wedding....and just how much of an oligarch he is...which is fitting with the Communist Star Logo.

PREPARE FOR THE REAL MONSTERS OF THE MIDWAY...HELL HATH NO FURY LIKE MARSHALL FIELD & CO. SHOPPERS WHO ARE ANGRY!!!!!!!!!


Date: Wed, September 5, 2007  10:23 am CT
Posted by: John D

Whenever I read a bio sketch or biographical article on Terry Lundgre, President, Chairman and Chief Executive Officer of macy's Inc., I get the distinct impression that he insisted on having a strong role in phrasing the writing by the reporter by the superlative words chosen.

Take this example from the Arizona Star in 2005. You will find references to the hiring recruiter who interviewed Lundgren in his senior year at the University of Arizona, as being "dazzled" by Lundgren. (Did he, back in 1974 actually tell Lundgren that he was in fact, "dazzled" by this soon-to-be college grad?!) That certainly is not the way that the normal biographical sketch would be written. His strong EGO comes through strongly on that chosen word, plus the reference to Lundgren deciding not to pursue his path to being a veteranarian, but ended up EXCELLING as a CEO. (You just do NOT say things like that yourself...UNLESS you happen to have the biggest ego around!)

http://www.azstarnet.com/sn/printDS/63495

Some Field's Fans have written posts that Mr. Lundgren should take some basic courses at a community college on common sense ways how NOT to destroy and ruin established department stores and their standing as institutions, and how NOT to antagonize faithful and loyal customers. I want to point out that Lundgren merely has a Bachelor's Degree, and not an MBA, which the great majority of CEOs and Corporate Presidents have earned and use in their positions. Lundgren's father even admits that he informed his son, Terry, that he would no longer pay for his son's college tuition, because of his low, barely passing grades at the University of Arizona. It becomes quite evident that Terry Lundgren even had a difficult time in obtaining his Bachelor's Degree. That realization explains volumes in how he seems to be directing macy's, Inc. down the tubes, while doing everything contrary to the way that a well-educated CEO would do in a corporate merger. He must have not done his homework or skipped the lecture on the phase of his business courses involving respecting and enhancing the strong established business names and reputations, and building on them, all the while keeping in mind that the "Customer Is Always Right"!


Date: Wed, September 5, 2007  1:48 am CT
Posted by: Norridge

Let's remember that some of have already taken the protest deeper into the web. We are using You Tube in the "news" category: (http://www.youtube.com/categories_portal?c=25&e=1) and consumerist.com in the "complaints" category?

I'm sure the majority of you have a digital device to tape interesting, and above all, AMUSING complaints re the Red Star, Federated, Terry and the Pirates, etc. Remember last year on YouTube when there was footage of us shredding our Macy's card under the Field's clock? kind of wish I still had mine to shred again! There were other great clips from our protest as well.

Supposedly, clever yet HONEST complaints have at times gone heeded by the Super Companies such as Apple, and they actually scan the sites to see if any fires need dousing. It is refered to as "viral advertising"--the complaints could reach a conceivably unlimited audience . . .


Date: Wed, September 5, 2007  12:59 am CT
Posted by: Jeff W

Representatives of WBBM-TV and WBBM, Newsradio 780 have been advised about the protest on Sunday, September 9th. Be sure to bring your placards and your Marshall Field's green bags to display before the cameras of WBBM and other stations.

Date: Wed, September 5, 2007  12:10 am CT
Posted by: A Friend

Just thought I would let you know that now would be a really good time to support Lord and Taylor. Although I know nothing will ever come close to Field's, Lord and Taylor just unveiled a brand new re-invention campaign--celebrating the oldest dept store in America. Seems like they are responding to what the customers want and they're realizing how important the little details are-- like having a paper shopping bag that won't fall apart. Check out the latest entry on their press release page:

http://www.lordandtaylor.com/gifts/OnlineShopping/LT?Dsp=23

Looks like Macy's selling them was the best thing that happened to them. The merchandise is finally going back to the old fashioned upscale Lord and Taylor it used to be...

Good luck with the protest this weekend...

Field's Forever

A Friend from the Northeast


Date: Wed, September 5, 2007  12:01 am CT
Posted by: Jon C

Many macy associates tell it like it really is on the following blogsite:

http://www.nobosh.com/Article/Macy's-Buyout-by-Goldman-Sachs-and-Kohlberg-Kravis-Roberts-Possible/658/#post

Further affirmation that macy's executives do not care about the customers, and the employees, and do not care about running a service-oriented retail business with the traditional department store hallmarks of quality merchandising and service.


Date: Tues, September 4, 2007  11:12 pm CT
Posted by: Mrs J

Hello All.....Jim...the new site is awesome! APPLAUSE!!!!

Quick comment........we passed thru State St today......I had my Fields Forever pin on......an employee remarked about my pin....and asked if this SUNDAY was going to be as big as last time....(((Really...they know ALL about it!!! YIPPEEEE !))). I told him....it will be WAY bigger...... the other employees also know that this Sunday is the protest....so sad...the lack of customers..........the Lalique Dept ...counter ...wall...whatever ..had not a sales person to BE FOUND. OH....and ((so sorry to beat you to the punch Jimmy Gimbels)) ALL the Martha Stewart Christmas trees are UP (1st flr)...yuck, yuck & MORE yuck. So far...Christmas @ State street plain old SUCKS. We had so much fun @ State St today....we just HAD to HAVE MORE.....EXCITING fun.....so we walked through Orland store...YIPPEEEEE....the escalators are BEING fixed!!! I mean...the bum one is still closed, but there is a work station set up & they are working on it....that is the MOST exciting thing going on there...oh yeah, PARKING is till plentiful near ALL the doors. Alfred..are YOU still out there???? I HOPE to see you Sunday! : )


Date: Tues, September 4, 2007  9:15 pm CT
Posted by: Brad

Regardless of what Macy's does to try to bring back the many high-end Field's customers lost because of their decision to eliminate Field's, it does nothing to change the real damage to Chicago and many communities in the midwest caused loss of our own unique Marshall Field's brand.

The slick M catalog/magazine plays up Macy's more fashionable offerings, but reminds us that this could have, should have, been done to promote FIELD'S own more extensive selection of premium brands and stylish merchandise.

Field's enjoyed a strong market presence and abundant good-will that attracted people from all over the world to our own unique communities. Field's was well positioned to grow to greater prominence by building on its strengths and traditions. It's only because of Macy's that a year of opportunity has already been lost for Field's to preserve jobs, provide tax revenues and attract tourists to Chicago and customers to shopping centers.

Macy's may learn from its mistakes and take steps to upgrade itself, but our boycott is not based simply on our distaste for Macy's merchandise and service. We boycott Macy's because they ignored that value Marshall Field's name and retail presence provides to Chicago.

Macy's didn't need to eliminate Field's in order to build their own national chain, they could have build their own Macy's stores and more selectively taken over retail locations in transition. Instead, Macy's acquired Field's valuable brand in order to eliminate competition, commandeer the historic buildings and, they hoped, to retain Field's customers and growing sales. Macy's showed absolutely no consideration for the true value Field's provided to the communities it has served with distinction for generations or for Chicago's strong connection and pride in Marshall Field's name.

Clearly the M catalog/magazine reminds us how important it is that we focus not on the low quality of Macy's private label brands, lost jobs and self-service approach to sales. Our goal is not a better Macy's, but to see our own Marshall Field's brand restored.


Date: Tues, September 4, 2007  2:44 pm CT
Posted by: Mitch

I'm adicted to reading this blog. Every day I tune in to see if today is the day either M Co does yet another entertaining bone head blunder or if their ship has finally sunk.

Since last September I've been working slower than normal and came to the conclusion that I too am greatly sadned by the Field's situation. I always had Field's in the back of my mind as a living constant from my childhood.

My best to all,

Mitch


Date: Tues, September 4, 2007  2:29 pm CT
Posted by: Mirian C

I live in Los Angeles. I grew up in Chicago and I remember the window displays during Christmas and how beautiful and wonderful Marshall Field's was. I was so saddened when Macy's had the audacity to change the name of a historical landmark. Countless people have visited Chicago and those visitors knew that a site to see was the original Marshall Field's. Macy's could never compare to Marshall Field's, and how hard was it to keep the store as it was? I hope that M***'s realizes that Chicagoans all over the world want Marshall Field's back, and in my support I will not shop at Macy's.

Sad in L.A. :(


Date: Tues, September 4, 2007  2:14 pm CT
Posted by: mike de carlo

Most of the people in NJ and Phila. feel your pain in Chicago. We too lost our beloved Strawbridge's (nee Strawbridge and Clothier)Stores to the Evil Empire.

I was a valued commission sales associate with Strawbridge's for 6 years when my store was divested. Myself and several other asociates were phased out of Macys for petty things because they didnt have enough positions. THe whole merger process was handles poorly.

Myself, along with several other of my former coworkers and friends, will never set foot in a M***s unless we want to deal with lousy employees, awful, miserable managers (dont like job quit) and stupid gimmicks like singing the "great greet"

Most people in this area have realize there are other places to shop.

WAR bringing back Strawbridge's, War the demise of M***s

Good Luck with your efforts!


Date: Tues, September 4, 2007  12:59 pm CT
Posted by: Colleen Klein

I refuse to shop in Macy's because Terry Lungren of the holding company has insulted my city by eliminating Marshall Fields. An arrogant Manhattanite??, Lungren got rid of Field's believing that little provincial towns like Chicago would adapt to Macy's. Not all of the stores in the Macy's aresenal were changed BLOOMINGDALES a New York icon, has been allowed to keep its name.

Chicago is not some F****g flyover zone between NY and LA and Lungren deserves an education. I wish I could print T-shirts: "CHICAGO - not a F****g flyover zone Terry".

I am shocked (and pleased) to see that I am not the only one disgusted based on this website and the fact that there is a protest this Sunday. If you read this Terry Lungren, know that you are an arrogant &*#$ who needs to attend some NYC community college business and marketing courses. Perhanps you can guest lecture at U of C and Kellog on "how to kill a brand in less than one year".


Date: Tues, September 4, 2007  12:26 pm CT
Posted by: gle

Messy's prospects continue to look bleak according to an analysis from the Cincinnati Enquirer: "Can macy's still shine? Campaign places hopes for turnaround on cultural icons"

"It's just not going to do it. Look what Buick tried to do with Tiger Woods. Nobody believed that Tiger Woods drives a Buick. And nobody believes that Hollywood celebrities shop at Macy's."

http://www.news.enquirer.com/apps/pbcs.dll/ariticle?AID=/20070902/BIZ01/709020437

From what I read on this and other blogs, Messy's strategy seems to be:

1. Don't compete openly and honestly by opening stores near your competitors.

2. Find opportunities to buy out well-known traditional competitors.

3. Completely obliterate the identities of competitors.

4. Reinvent the entire retail industry under a Messy's monopoly.

5. Then public will have no choice except to shop at Messy's junk emporiums.


Date: Tues, September 4, 2007  8:17 am CT
Posted by: :-Diane in Ohio

Let's bring it out for this Sunday!? Write letters to the editor of our local papers, call in to talk radio, whatever, to publicize it.

We can make a difference and Field's can and MUST come back!


Date: Tues, September 4, 2007  8:01 am CT
Posted by: Clint

A critical article about Macy's.

http://news.enquirer.com/apps/pbcs.dll/article?AID=/20070902/BIZ01/709020437/1076/BIZ

"Macy's is overspending on inefficient broadcast and TV media and under-spending on what drives fashion demand," Flickinger said. "Print media, direct mail, the New York Times, Women's Day, Oprah, Redbook, Home and Garden magazines - that's what women spend a lot of time with. The Macy's media buy is upside down and backward."


Date: Tues, September 4, 2007  12:59 am CT
Posted by: Steve Matarese

I live in the Boston area and Macys took over our beloved Filenes and converted them into Macys and closed many others including the historical downtown Boston store. My family and many of my friends refuse to shop Macys because they had the gall to think they could take a piece of our Boston heritage and trash it without regards to our feelings. Keep sending as many $15 and $20 coupons in your catalogs as you want. They make a good lining for my cat litter box.

Steve


Date: Mon, September 3, 2007  6:29 pm CT
Posted by: Erick

Fields Fans! Excitement is spreading as we head towards next Sunday's protest. This weekend I went to the former Marshall Field's store in Lake Forest, the one that's closing January. Funny they were having a huge art festival on Market Street. I brought with me a bag stocked with the "Forever Marshall Fields" writing and buttons. When I came upon the store I was immediately approached by one person who wanted one. She wasn't shopping at the store, but was a festival goer who just wanted to see how things were going since the switch to Macy's. So she called her friend over and I gave her one, then there was a rush of people who came over. Then an employee came over. Thinking I was going to escorted away from the front of the store, they asked for some too! Another person asked for 20 and she joined me as I gave them to people attending the festival. She was mad about the change and has vowed not to shop Macy's until Marshall Fields is restored.

Also, I was told by one of the Field's Fans that Macy's was forced out of Market Square from building owner, who tripled the rent amount just to get the red star out of there. Would be interesting to substantiate that.

Expect to see a bunch of Lake Forest customers at the protest this Sunday. They plan on being there.

As always.......

Viva La Boycott!


Date: Mon, September 3, 2007  4:59 pm CT
Posted by: Drew

I was speaking with a friend whose spouse works at a macy*mart furniture department in the Pittsburgh area. They said their spouse likes the people they work with, but not much else about the Red Star Store. According to this friend the following are the ways of M. Wonder if there are any other M workers out there who can confirm this.

*The sales people are paid their commission when the customer's furniture is DELIVERED. So if a customer makes a purchase on September 3 and the furniture is delivered on September 20, the commission is credited as of September 20. How much does macy*mart make by holding back earned income.

*Since the great merger, all the furniture in the Pittsburgh region is shipped out of Youngstown OH. Deliveries are made to certain neighborhoods only two or three times a month! Customers get angry when it takes so long to have furniture delivered, of course.

*In another attempt to save money, M has contracted out the furniture delivery service. The delivery people aren't always skilled and damaged furniture is commonplace. (If the customer won't accept damaged goods, the salesperson won't get his/her commisssion.)

*The delivery drivers are instructed to try to leave damaged furniture and tell the customers to call their salesperson. Guess who gets to hear all the complaints.

*My friend said that the Martha Stewart furniture lines are "nice enough," but most pieces are too oversized to fit in the average home or apartment.

*The Red Star managers are trying to force the sales staff to be "more aggressive." They expect the staff to use high pressure tactics to make a sale. (That's a sure way to "win" customers.)

*In addition to the lower quality selection, customers are "confused" by conflicting coupons, pricing and services. In an effort to placate angry customers, managers often give additional markdowns and "throw in" additional items.

* A salesman at this particular location who earned $75,000 to $80,000 yearly as a Kaufmann's employee will be "lucky to make $40,000 this year" as a macy*mart employee.

Anyone else out there who can confirm this?


Date: Mon, September 3, 2007  3:44 pm CT
Posted by: JamesfromCa

I don't know if any of you go on yelp.com but it's has 77 opinions on Macy's State Street and Water Tower. Most of them are very negative. Good place to give your opinion on Macy's. Go to www.yelp.com

then type in Chicago Il. for location then "Macy's" s It would be funny to read if it weren't so sad.

People should go to every Macy's location and give their opinion. Yelp allows people to give opinions on all kinds of services like stores, restaurants etc etc in major American markets.


Date: Mon, September 3, 2007  3:03 pm CT
Posted by: Jim McKay

I received a copy of "M Magazine," the quarterly for Macy's North customers who have Macy's credit cards. As you have no doubt read by now, it's another attempt to cajole Field's customers in to coming back.

It's mostly a collection of ads for products they carry with a calendar of events and a few "infomercial" articles with Martha Stewart, etc.

Given the expense it must require to produce such a magazine, one has to wonder how much more money they would have made had they used that money to promote Field's!

Most distrurbing and contrary to the face Macy's tries to put on their conversion of Field's to Macy's, is how they apparently aren't proud of the State Street store's heritage. In onephoto in the magazine, there are two models crossing Washington Street from what appears to the vantage of just outside the Hotel Burnham at the Reliance Building. In the background are the great clock and the brass plaques. The name "Marshall Field's and Company" have been intentionally blacked-out of the blacks. It's not a matter of the print being too small because the words "State Street" and "Washington Street" are still visibile adjacent to the plaques and the street names are actually in smaller print.

Give that the plaques are huge spot for tourists to get their photos taken, it's apparent Macy's does not care to honor traditions and heritage of Chicago. This makes it even more clear how right it was for the City Council to protect the plaques from Macy's removing them and replacing them with Macy's plaques. Clearly Macy's would have removed the plaques by now.

Jim


Date: Mon, September 3, 2007  2:04 pm CT
Posted by: Sue D., Edgewater

This week's edition of the Chicago Reader has a huge ad for this Sunday's protest Rally for Field's fans. The ad is on page 17 of section 1.

I got chills of excitement when I saw the ad! I am bringing my college Sociology professor to the protest. We studied crowds and community in his class.


Date: Mon, September 3, 2007  1:39 pm CT
Posted by: :-Diane in Ohio

Thanks for the encouragement, C.C. in Chicago! I spent 2 hours last Tuesday (August 28th) downtown at Marshall Field's. First I walked the perimeter of the store, then went inside. Had to collect myself, because it was the first time I'd been there since before the takeover. Quite an emotional experience. I took a leisurely (and thorough) stroll through the building, floor-by-floor. (think I know why all the suburban stores are so messy. They must have taken most of State Street's merchandise. The place was SPARTAN!) I wore my "Chicago shops at Marshall Field's not..." t-shirt, white pants, a huge white hat with a flower (purchased years ago at MF) and MF button. Also carried 2 heavy, patent leather MF totebags and a couple of MF paper shopping bags. And a book on the hostory of MF. Highly visible. I smiled and made eye contact when near the sales associates and generally got the same in return. I sampled lotion in the Merz Apothecary, thanked the associate and told her I was sorry that I couldn't purchase it there.

Except for the basement food court, the place seemed deserted. When I mentioned this to a sales associate on 7, she said that "Tuesdays are always slow. Plus it's a nice day outside and there aren't too many left." (personally, I found it gaspingly HOT outside, miserable really) I had sworn not to buy one thing while there, but in the lamp department, I did what I considered to be a 'rescue' of one of several remaining Tiffany Clock lamps. Originally priced at $100, the insulting markdown price was...$9.99! Is 9.99 m**y's favorite number or something? Clearly, they are pretty much paying ME to buy the lamp. Anyway, I paid in cash, and put the lamp in my own MF shopping bag. Actually bagged it myself, as the young, international associate who rang it up seemed happy to have less work. I bring this up only because it shows how service DISoriented m**y's is. Marshall Field's associates would have been happy to bag my purchase, no matter WHOSE bag I preferred to use. That graciousness no longer exists there.

In the fine china/crystal area, there wasn't a customer in sight, so the 2 associates were simply standing around. The male, seeing my MF regalia, asked bemusedly "What? No Marshall Field's HAT?" to which I was able to reply that yes, even the (unmarked) hat had been purchased at MF! No further comment from him.

After spending 2 hours covering the entire store, I went to the 9th floor, to speak with whatever manager might be available, only to find everyone "in a meeting,which should be over by 3:30." I left the store for coffee, returning around 4:00. I was ushered in and spoke with Holly [didn't catch the last name]for about 20 minutes. (btw,does anyone know her last name? I want to follow up with a written letter, etc.) She looked extremely pained the entire time and mentioned perhaps m**y's could win me over. I made clear that it was never going to happen and asked how m**y's in NY might feel if some other store took over THEIR flagship store and obliterated the name. She had no answer, but it was a point I wanted to make.

We were in Chicago (Oak Park) for a week and I wore my button the entire time. People on the street, a few on MF escalators, store owners and even el-riders said they liked my button. I said I hoped they agreed and, to a person, they did. Marshall Field's WILL be returned to Chicago, it's only a matter of when. Keep up the fight!


Date: Mon, September 3, 2007  2:29 pm CT
Posted by: James in MInneapolis

Hi all--

I ran into an acquaintance this pm at a bar who used to work in kitchen wares at Field's at the large Downtown Store on Nicollet Mall; he has since moved on into internal ops for North. He says the entire operation reeks. I made some comment re: how absurd I think it is that macy's North is depending on Martha Stewart to turn around the entire Home Division. He said it's not only North Division-----the entire macy's Home Store enterprise nation-wide is banking on Martha Stewart to re-invigorate it. Their products that they carry nationwide are lackluster and nobody wants what they have at the prices they charge. It made me think back to Field's Days----here in Minneapolis/St Paul, and I expect it was the same in Chicagoland, the Dayton's/Field's Home Stores did a brisk business. But in his infinite wisdom, that was the first business Lundgren moved to macy's central purchasing out of New York, since they were so savvy, and of course the business immediately died off----AS WE ALL KNEW IT WOULD.

Regards.


Date: Sun, September 2, 2007  10:04 pm CT
Posted by: Richard Hyde

I took my wife and her friend to Galveston, Texas today after church to see them off on their "40th birthday" cruise. I stopped at a former Foley's store in north Houston (Greenspoint) to use the restroom. I had not been in that store since the conversion to communism. It was appalling. It looked like a large clearance center. Racks upon racks of Macy's brand junk...some for just $3.50 with an additional percent off! I was told by some long time Foley's employees that they have lost $14,000 in their 401k's due to the companies abysmal performance. They are closing the entire second floor of the store shortly. All furniture and accessory items are being sold off at bargain basement prices. I asked one lady where the silver department was (Foley's used to have an extensive silver and fine china department). She said "It's over there" pointing to a corner with 2 shelves and a table. I said "THAT'S the silver dept?" to which she replied "Yep...We are Macy's now" All of the employees are very disheartened over the mess created by Macy's. One saleslady who was in the gift wrap dept transferred out to that store from Downtown Houston flagship after being with the company since 1976 in corporate. Of course, all of the corporate staff were laid off in 2/06 when Macy's moved all buying and corporate activity to Atlanta to merge with Macy's South. The stores are deteriorating so rapidly. The associates were telling me first hand how poorly made all of the macy's junk is. It just falls apart. All they get are complaints from the customers (what ones are left). With a 77% drop in profits, I cannot see how Macy's is paying the bills on the stores that are remaining open. This has to be the biggest marketing disaster that has ever taken place in retail (with the exception of the idiot Campeau taking over Federated Dept Stores and Allied Stores in the 1980s). One could dream that this is a scheme to obtain some of the best real estate in the country, purposely sabotaging any effort at making the merger work by ignoring and in sulting customers, letting stores dilapidate etc so they can sell off the stores after the liquidation of the company. The downtown locations of Marshall Fields, Foleys, Kaufmanns, Burdines, Bon Marche, Meier & Frank, etc alone would catch a hefty price from developers.

I wish a white knight would pursue a hostile takeover of Macy's and bring back all the regional names, traditions, philosophies, quality and elegance that were once synonymous in their locales.


Date: Sun, September 2, 2007  6:51 pm CT
Posted by: JamesfromCa

I wrote this in response to the "Dreams of Field's" article in the Minneapolis paper:

I read your article and had to laugh out loud about "attracting a more upscale customer". Macy's doesn't want the upscale customer! Macy's has decided it wants to be Target/Kohl's/JCPenney/Sears i.e. a low end to mid price store. They threw away all the upscale name brands and designer labels of Field's. Field's was a mid price to very high end store. Macy's was too until Lundgren got his hands on it. Macy's is trying to eliminate the name brands and convert to private labels but trying to convince the public it's the same or an improvement over Field's. The public isn't buying it. Bigger dressing rooms, iPod vending machines and retreads of Martha Stewart's line from Kmart so far is'nt impressing the public. The customer who shopped at Field's has moved on to Von Maur/ Nordstrom/ Saks/ Neiman Marcus etc, Macy's with it's cluttered, clothes on the floor, dirty carpets environment isn't an option and the Target/Kohl's crowd won't shop at Macy's because it's too expensive.

$450.00 for a rayon Material London blazer is outrageous.


Date: Sun, September 2, 2007  6:04 pm CT
Posted by: Jim McKay

Today's Minneaplis-St. Paul Star-Tribune has three items about Macy's in the Twin Cities. One is entitled, "Dreams of Field's":

http://www.startribune.com/535/story/1395983.html (subscription required)

There are also articles about M magazine and a talk by Macy's North head Frank Guzetta who will be giving a talk about Macy's first year as a national brand this Tuesday. It would be very helpful if Twin Cities' Field's and Dayton's fans could attend. Please email me if you can go. Here are the details from the M-SP S-T:

University of Minnesota Carlson School of Management First Tuesday luncheon. 11:30 a.m. to 1 p.m., McNamara Alumni Center, 200 SE. Oak St., Minneapolis. For fee information, call 612-626-9634. Frank Guzetta, CEO of Macy's North, will discuss Macy's first year as a national retail brand.

Jim


Date: Sun, September 2, 2007  10:22 am CT
Posted by: Michael Trenteseau

Something amazing is as easy as typing one letter into the "Get quote" box on the stock market info box on msnbc.com...

Just type "M", or use this link:

http://moneycentral.msn.com/investor/research/msnbc/profile.asp?Symbol=m

As of Friday, with a boost in stock price, M***'s total market capitalization (the total value of all shares outstanding) is $13.82 billion.

They paid $11 billion for May Company. The whole company is now worth $13.82 billion.

If they get down to $25.24, M***'s will be worth LESS than what they paid for May. What does this say about the "synergy" and "added value" of a nationwide brand?

(And yes, I know they sold of Lord & Taylor, David's Bridal, Priscilla of Boston, and After Hours. But they didn't give them away; M***'s should have assets or a reduction in debt to show for it.)


Date: Sun, September 2, 2007  9:51 am CT
Posted by: Michael Trenteseau

Jim, the new web site is very nice!

I'm the best man in a wedding in two weeks, and I had to go to a big warehouse outlet men's store to buy a tie to match the one the groom bought.

The store was clean and well-organized, and everything was cheap - shirts were $12.99, ties $9.99. And scattered throughout were a good selection of Donald Trump merchandise!

We then went to Filene's Basement, where we saw lots of current season M***'s store brand products.

These "exciting" brands are showing up at Goodwill/Salvation Army thrift stores, wholesale/warehouse stores, and Filene's Basement/TJMaxx/Marshall's stores. Why would anyone buy them at M***'s?


Date: Sun, September 2, 2007  8:26 am CT
Posted by: Hillary

KEEP THOSE MARSHALL FIELD RECIPES COMING !

SEND THEM OVER


Date: Sat, September 1, 2007  11:04 pm CT
Posted by: Jim McKay

Thanks to all who helped make leafleting a success on State Street this afternoon and early evening, especially Mike M and his sister and brother who came from L.A. to help leaflet--and of course not forgetting J. who has made the leaflets possible and Gail who provided the hundreds of buttons that were passed out. It was very busy like the holiday shopping season and the leaflets were briskly snapped up in large quantities.

Date: Sat, September 1, 2007  12:33 pm CT
Posted by: A. Perkins

Thank you Jon C. for those links for the Marshall Field's recipes.

I've been looking for a site with the recipe for Macy's Fruit-Fly Salad, but I can't find it anywhere.

Do you know where I can get it?

I would like to know how to make that Macy's classic salad at home myself so that I don't have to go their store to buy it.


Date: Sat, September 1, 2007  12:02 pm CT
Posted by: Joe Bauer

Macy's claims that some of their items are only at Macy's. Not true!

I travel to Canada often and Canada's Macy's is the "Bay" (Hundson Bay Comapny). They have Macy's brands such as INC. Macy's lies!, What a surprise. In addition, Martha Stewart is a Kmart brand, that is not only at Macy's. Macy's might say that her collection is upscale, however, a pot is a pot.

Macy's is in trouble and I do believe that they know it.

Joe


Date: Sat, September 1, 2007  9:28 am CT
Posted by: L. Grand

LADIES! Here is a great website if you need ideas to emulate 1890's hairdos:

http://www.vintagevictorian.com/costume_1890_det.html


Date: Sat, September 1, 2007  1:04 am CT
Posted by: Rich

The redesign is Great!

Date: Fri, August 31,  CT
Posted by: Mike M & Jim McKay

CALLING ALL FEMALE FIELD'S FANS:

At our November 24, 2006, "Black Friday" protest, we had a special 1890s themed protest featuring ladies wearing 1890s period costumes. Referred to as "The 1890s Ladies," they received an incredibly enthusiastic reception from all who witnessed the protest. What's more, they helped drive home another reason why it is so important to bring back Marshall Field's--its link to Chicago history!

Sunday, September 9, 2007's protest is the most important protest gathering of the year and the 1890s ladies will be back. Please step forward to be one of those 1890s ladies! There will be a convenient clothes-changing location with refreshments and more for all of our 1890s ladies. There are already some very sharp and very funny young ladies who are participating. However, WE NEED MORE OF YOU!

Ladies, come out for one of the most fun dress-up times you will ever experience. Gentlemen, we need you to ask your sisters and girlfriends to help this cause. We need more women to step forward to wear these incredible, colorful dresses and fancy Victorian hats.

It will be quite a spectacle but only if YOU step forward to be part of it. There will be many protest signs. Among the many signs will be a line of large signs saying, with one word per sign, "GIVE.....THE.....LADY....WHAT.....SHE....WANTS!" This was a phrase coined by Marshall Field himself, of course.

Be an 1890s lady and make history now for the generations! Email us at 1890lady@fieldsfanschicago.org to contact us to reserve your dress and to learn more details. Thank you for participating!


Date: Fri, August 31, 2007,  3:19 pm CT
Posted by: Jon C.

Many Field's Fans have enjoyed the Marshall Field's Special Sandwich. Note that the author of the article states that it has not been available for quite a number of years, except on special request in the Walnut Room. Might be a nice item for your lunch box at the protest on September 9th. Here is the way to make the famous sandwich:

http://lakemagazine.com/recipes/recipedetail.asp?id=LRID-112020032736-WFG1Y

While I have your attention here is the recipe for Marshall Field's Chicken Salad, which was publicized in the Milwaukee Journal-Sentinel in 2005 and provided by the Mayfair MF Marketplace Deli Supervisor:

http://www.jsonline.com/story/index.aspx?id=355457

Are there any home candy makers among Field's Fans who would even dare to attempt making this recipe for Field's FRANGO Mints?!

http://www.recipegoldmine.com/namebrandL/marshall-fields-frango-mints.html

While some things seem questionable about the last recipe, one thing's for sure...they would be fresh!

While we are waiting for Marshall Field's rebirth, we might as well be dining on the same Field's taste treats, which we have enjoyed when Marshall Field's were so much a part of our lives.


Date: Fri, August 31, 2007,  2:06 pm CT
Posted by: Zelda

I just got some great customized Field's stuff at a website called http://www.CafePresse.com. I got a "Bring Back Field's" shirt for my dog and a "Bring Back Field's" mousepad for my computer, and a great button that says "Hi, I'm Zelda" at the top and "Bring back Field's at the bottom." There's lots more possibilities -- T shirts, sweatshirts, great stuff for the home and things to wear at the rally. You could definitely put a picture of Marshall Field on a button, and it's only $1.95!

Date: Fri, August 31, 2007,  10:32 am CT
Posted by: gle

I really like the website update!

BEAUTIFUL! PROFESSIONAL! DEFINITELY MARSHALL FIELD'S QUALITY!


Date: Fri, August 31, 2007,  9:28 am CT
Posted by: X

I am a recent employee of Macy's but was hired under the Marshall Fiel'ds era. I worked for Marshall Field's for several years before it was dissolved into Macy's and would like nothing more than for Marshall Field's to be restored. Macy's was the worst company I have ever worked for.

Date: Thu, August 30, 2007,  11:20 pm CT
Posted by: Jim McKay

Thanks for the input on the updated web pages at this site. Much appreciated.

Of special note are the new leaflet and poster printing page, updated information for the 9.9.2007 protest rally and more.

A few items are missing but they will be returned.

Thank you for your input.

Jim


Date: Thu, August 30, 2007,  9:15 pm CT
Posted by: Drew

If anyone is in the Mount Pleasant, PA area, be sure to stop by the Goodwill store in Countryside Plaza. In the front of the store are six four-sided clothing racks chock full of BRAND NEW clothing with the ORIGINAL hang tags attached!

The "exciting" brand names include Alfani, Charter Club, American Rag (how appropriate!), and Style & Co.

Hurry in for the best selection! Remember Halloween is only a few weeks away!


Date: Thu, August 30, 2007,  9:12 pm CT
Posted by: jon

The new website is very nice. Everyone should check out the link darrid.com. The information about the store is incredible. Those pictures and stories say it all.

Date: Thu, August 30, 2007,  4:43 pm CT
Posted by: Rich W

I will be one of many ADDITIONAL supporters who will be attending the rally this year. I think it would be a huge win to have substantially MORE rally supporters in 2007 than 2006, which will show the sustained power of the boycott as well as the increasing anger of Chicagoans with Macy*mart and their condescending attitude towards the city and residents of Chicago and the rest of Illinois, as well as surrounding cities impacted by the invasion of Terry Lunkhead's corporate warriors. And let's face it, this is a corporate war we are fighting, and we have to be the movement of resistance. I hope we can get thousands of people to rally on 9/9 and send the message LOUD and CLEAR to Macy*mart- GO HOME and restore the legacy of Marshall Field and Company. Chicago has Walmart, Kmart, and Target to service the discount sector of our retail community- we don't need Macy*mart as another discounter.

Date: Thu, August 30, 2007,  2:48 pm CT
Posted by: Linda Simons

The new web site design is wonderful! It's very clear and very much to the point. The protest rally on September 9 will be FANTASTIC! BE THERE FOR FIELDS!

Date: Thu, August 30, 2007,  2:10 pm CT
Posted by: Clint

Macy's Downgraded

Macy's (M - Cramer's Take - Stockpickr), the Cincinnati-based department store operator, priced a public offering of $350 million of senior notes due 2013. The notes will bear interest at a rate of 5.875% a year.

The proceeds from the offering will be used by Macy's Retail Holdings to repay borrowings outstanding under its commercial paper facility and for general corporate purposes. Fitch Ratings assigned an investment grade "BBB" rating to the notes, but said the outlook is negative. Shares of Macy's were adding 4.4% to $31.16.

http://www.thestreet.com/s/wednesdays-winners-losers/newsanalysis/winners/10377058.html?puc=_cnnmoney&cm_ven=CNNMONEY&cm_cat=Free&cm_pla=Feed&cm_ite=Feed&puc=cnnmoney&

Date: Thu, August 30, 2007,  11:28 am CT
Posted by: MG

We made a visit to Macy's Visit to Short Hills,NJ

This store is supposedly one of the top suburban stores in the legacy Macy's East division these days, although it began as an Abraham & Strauss store.

For the first time, I actually saw a paper Macy's bag. Cheap and bland, the red star ever-present ! All that came to mind were visions of communist China ! Nearly everything in the store is made there, and it shows anyway right ?

Yet again, employee morale was very low throughout most of the store and guests were being turned away from one of the department cash-wrap because of they were swamped trying to figure out the fine print on one of Macy's famous sale flyers that excludes almost everything in the store. Oh, and by the way, what was advertised was not available and the guest was told to go to another store if they wanted to find it.

Clothing was a wrinkled and messy on the racks and when I asked for an Armani suit the associate laughed at me !

It is very,very SAD ! It just doesn't feel right in these stores. Neiman's and Nordys are the way to go until they get their act together and lose the commie feel.

Why can't we get our Marshall Field's and the regional real department stores back with the real waitress and waiter restaurants. Why can't we get the traditions back ? Please !!!!

Thank you,

MG


Date: Thu, August 30, 2007,  5:55 am CT
Posted by: Jim McKay

The print edition of today's Sun-Times paints a pretty rosy picture of a similar story as the one in Bob Warsham's post below. Go figure.

Date: Wed, August 29, 2007,  7:55 pm CT
Posted by: Bob Warsham

http://www.forbes.com/feeds/ap/2007/08/29/ap4065501.html

Fitch Gives "BBB" Rating to Macy's Notes

The ratings service ... considered the company's "challenging sales trends"


Date: Wed, August 29, 2007,  3:04 pm CT
Posted by: Jon

Our Milwaukee area Field's Fans will particularly appreciate the following link to some recipes from Marshall Field's. The manager of Field's Marketplace Deli at Mayfair Mall submitted recipes to the Journal Star newspaper way back in 2003 to include:

--Market Place Oriental Chicken Pasta - I recall this being served in the Walnut Room, as well as at the Marketplace Deli at Field's major branch stores.

--Sesame Dressing - I recall a Field's Fan writing a post about a week ago longing for Field's Sesame Dressing. I had the pleasure of sampling it on Field's House Spinach Salad at Oakbrook Center, during Field's last days.

--Market Place Deli Meatloaf with Red Pepper Sauce and Pinenuts. I also remember enjoying this fabulous meatloaf in the Walnut Room.

http://www.jsonline.com/story/index.aspx?id=115730

Here's an idea...Before coming to the Protest at the Marshall Field & Company Building at 111 North State Street, Chicago, Illinois 60602 on Sunday, September 9th at 1:00, why not create your own MF luncheon at your nice and clean home kitchen (without macy's fruit flies) to sustain your energy at Field's Fans afternoon protest. Hope to see each and every reader of this blog there!


Date: Wed, August 29, 2007,  9:13 am CT
Posted by: Jason

I was on Wabash today and I noticed that at the corner of Wabash and Randolph there are new awnings with "Martha Stewart Collection" written on them. The two awnings were just south of the Starbucks. Guess this is similar to what is being done in New York.

It's time to bring back Fields.


Date: Wed, August 29, 2007,  3:51 am CT
Posted by: NxA

Have any of you looked at the item descriptions and customer reviews on the M__y*s website? Sometimes they're telling. Othertimes they're just really funny.

http://www1.macys.com/catalog/product/index.ognc?ID=207440&CategoryID=18199&LinkType=EverGreen

Review: "I brought the cuff links for my boyfriend for Christmas. He wanted to wear them while we were in Paris for New Year's. He couldn't because they came apart when he put them in his shirt. We both LOVED the Dragons but they are poorly made. I rated them FAIR because the design is really nice. It is a shame they came apart. The problem I have now is finding a Macy*s that still carry them to exchange for a new pair."

http://www1.macys.com/catalog/product/index.ognc?ID=248782&CategoryID=18199&LinkType=EverGreen#reviews

Review: "There was not a great selection to choose from at the store but I wanted a plain style so I bought these for a gift and he loved them."

http://www1.macys.com/catalog/product/index.ognc?ID=194026&CategoryID=29416#reviews

Review: "It's a sharp looking belt with a somewhat conservative buckle, looks great with a suit or just jeans. The only problem I ran into was when the buckle broke off because of the pins that hold it on. Other than that it's a nice belt."

http://www1.macys.com/catalog/product/index.ognc?ID=194166&CategoryID=18199&LinkType=EverGreen

Product detail: This item was previously identified in error as a clearance item. The price listed is the correct current price.

http://www1.macys.com/catalog/product/index.ognc?ID=130715&CategoryID=29418

Product detail: only@macy's! (sic)

(One of many, many items to bear this description. Inappropriately not followed by "LOL.")

http://www1.macys.com/catalog/product/index.ognc?ID=221846&CategoryID=18199&LinkType=EverGreen

Photo may have been enlarged and/or enhanced.

(Many items bear this description, too, but this example is the best given that the item is a set of beer mug cufflinks that exceed $100 in price)

http://www1.macys.com/catalog/product/index.ognc?ID=172274&CategoryID=29420

Review: "I purchased both the French Cuff & regular sleeve versions and found that they begin to wrinkle almost immediately after you put them on. I've tried taking them to the dry cleaners to be starched and ironing them at home. For that reason, I most likely will not purchase this shirt again."

http://www1.macys.com/catalog/product/index.ognc?ID=203967&CategoryID=29414&LinkType=EverGreen

Review: "The material and cut were disappointing. The cloth is coarse and thin (quasi see-through). The cut is very narrow (both around the arms and torso), and unless you're in superb athletic shape, will seem tight and constricting. I plan on returning."

Review: "I bought several of these shirts over the past couple of years and recommended them to others. But a few months ago Macy's completely changed the fabric for some reason.

The new fabric feels cheap and doesn't have the same wrinkle-free quality. It's a shame because these used to be great shirts.

I'll never buy another one unless Macy's brings back the old quality."

Review: "I have always loved these Club Room Iron-Free shirts and have bought many over the years. However, they recently changed the fabric of these shirts dramatically--instead of being a flat texture, the iron-free shirts are now a honeycomb texture. This new texture is very bad at preserving the wrinkle-free and iron-free quality. Please, please switch back to the flat finish texture of the shirts--this was much better at staying wrinkle-free. The honeycomb shirts wrinkle badly within a couple hours of wear. The older flat texture stays wrinkle-free all day. Why did they switch it--please go back to the flat texture. Thank you!"


Date: Wed, August 29, 2007,  1:26 am CT
Posted by: Taylor F.

Mr. Lundgren, as you sit in your big office with your nice fat paycheck, do you every thing of the little people who have given their life to Marshall Fields? People who had no control over what you did to the stores or are continuing to do to the stores. People who's livelihood depends upon the paycheck from those stores which you proceeded to ruin with your arrogance in changing the stores in the Chicago (midwest) area from Marshall Fields to Macy's. Do you condone what is being done in the Old Orchard store People who are being treated poorly after 40 years of service? People who are living paycheck to paycheck and now having their pay reduced or let go entirely?!

How do you think the new investors who are looking to buy the Macy's chain feel if they found out what you are allowing to go on? Enjoy your view and your nice fat paycheck because hopefully when they hear what you allowed to be done, you'll hear the words "you're fired".


Date: Tue, August 28, 2007,  8:18 pm CT
Posted by: Doris

Hello FieldC-s Fans,

For the rally next month, can someone find a picture of Marshall Field and print it onto sticky round labels (button-sized). Give everyone at the rally one for their sign. If you really want to get ambitious pass them out to passersby who support the boycott or put them on your lapel.

Idea: When mailing letters, bills, or any correspondence make a copy of the fieldsfanschicago.org cover page to let everyone know about the boycott and the rally.

Viva La Boycott!


Date: Tue, August 28, 2007,  7:14 pm CT
Posted by: A. Perkins

Shares of Macy's (M:macys inc com M 29.85, -1.55, -4.9%) were down 4.9% to close at $29.85 -- within striking distance of a fresh low.

Since July 16 (45.38) Macy's stock has lost 35% of it's value. That's 35% in 32 trading days.


Date: Tue, August 28, 2007,  5:55 pm CT
Posted by: Marianne

My letter to Mr. Randall of the Chicago Planning Department and Ms. Spielman of the Sun-Times and others:

Dear Mr. Randall, Ms. Spielman, etal: I am writing in response to the remarks made about Macy's in the Sun-Times article yesterday August 21st.

Ms. Spielman mentioned that Macy's is doing very poorly, that there is speculation it might be turned into condos, and asked Mr. Randall is he would be surprised if Macy's closed. Mr. Randall said that the Department of Planning and Development wants to do whatever it can to help Macy's or anybody else in its struggle for success in downtown Chicago.

I just want all parties to know how very strong the groundswell of support is from former Marshall Field's shoppers who passionately want the return of this once great store. We don't want Macy's to succeed, not only because it went against strong public opinion and dismantled a great, great store, but also because Macy's is a terribly run store that deserves to go down. A successful boycott has been waged and continues to negatively affect sales. This will not taper off, as Macy's executives whistle in the dark, but will continue to grow. The slower the sales, the more people they lay off, and the more great brands desert them, and the more experienced sales associates are downgraded and let go, so that in the end store becomes even less appealing to former and future customers. It's a vicious cycle that is not working in Macy's favor.

For a long time the newspapers and TV stations have ignored what was happening, probably because they all depend on Macy's advertising dollars, but eventually someone had to notice that the emperor has no clothes. This past summer, finally! the media and the financial community (and the Board of Health!) began to notice that Macy's is not only doing poorly but is running a sub-standard establishment. There has been much talk of a leveraged buyout of Macy's, now on hold, probably because the potential buyers are waiting to see just how low Macy's stock will go before they proceed.

What the city of Chicago needs to do is to stop supporting a store that has violated our history and cultural traditions and wreaked havoc upon itself. The Macy's debacle in changing all the former May Company stores (including Marshall Field's) could be a prime example for any business school of how to mismanage a retail buyout. The City of Chicago needs to let Macy's hang itself and support the return of Marshall Field's.

Many think this is not possible. After all, the Field's name was sold to Macy's and it's literally a done deal. AS a psychoanalyst, I put myself on the line and say that this is not because people accept Macy's, it's because they don't dare hope for the return of Field's because they do not want to be disappointed. I see a great deal of this in my practice, people who are afraid to pursue what they really want because they are afraid of getting hurt.

But the fact is, many, many Chicagoans want Marshall Field's back. Over 60,000 people signed a petition to "keep it Field's," before the name change. The most popular boat on Venetian Night this year was the Marshall Field's boat, which got the greatest applause before an audience of 700,000. And of course, the protest and boycott continues to grow on a daily basis. On September 9th, another protest is planned at State and Washington, a year after Marshall Field's changed to Macy's. It's been a year, and we're still here.

All someone has to do, when they buy out Macy's, is buy back the Marshall Field's name, too, then revert to the original regional stores. Though many are skeptical that this could happen, there have been several recent occasions when situations like this have reversed itself. Ford has brought back the Taurus and the Thunderbird. When New Coke didn't sell, they brought back Coke Classic. Even Bonwit Teller is coming back. In the end, it's the consumers who determine what makes it in the marketplace. As I learned in my American Democracy class in college, "The people shall judge."

When is a store more than a store? When it is the third greatest tourist attraction in one of the world's greatest cities. When it is part of the culture and history of that city, completely woven into the identities of all Chicagoans. And when it stands for quality and excellence, from its landmark Daniel Burnham architecture and Tiffany ceiling, to its once fine restaurants, outstanding service and top designer brands, all presented in consummate style.

It would be a tragedy if Marshall Field's turns into condos, not only because all Chicagoans, even those who boycott Macy's, still love walking through the store, but because there is a need for a fine retail establishment on State Street, which has always been the heart of Old Chicago and a tourist mecca.

In short, what Chicago needs is to recognize thst we have lost and can regain our great iconic department store. It is in all our interests to get Marshall Field's back.

Many people feel the way I do but are not writing because they aren't sure it will make a difference. My words stand for the multitudes. Please listen.

Dr. Marianne Nathan


Date: Tue, August 28, 2007,  5:11 pm CT
Posted by: Richard Hunter

As a native New Yorker, who still lives here, I was saddened to learn of the aggressive conversion of Marshall Field to Macy's. I thought of that beautiful store with the fine merchandise,proficient salespeople, and striking displays becoming that mass merchant that even here in New York is known for their horrendous service and bland, run of the mill merchandise. Not too mention changing the parent compnay name of Federated to Macy's inc.

In 2004, I had travelled by car from Seattle to New York, and when stopping in Chicago, where I had never been before, I spent a major part of the day exploring Marshall Field. Upon seeing the Tiffany ceilinged atrium, I knew I was in a spectacular store. I had worked at Bloomingdale's in New York, and had seen my share of great stores in my lifetime, but nothing ever like this. The only full range department store store in New York that had this charm and splendor was the late great B Altman & Co, which, as did Bonwit Teller, succumbed courtesy of the Australian based Hooker Corporation. They were more interested in real estate, and opening stores in unfamiliar territory then the working of a great store.

Having lunch at the Walnut Room was memorable as was the section nearby that featured the store history and artifacts. MF was the only dept. store that carried the great Seattle Artisans glass collection. I did leave with boxes of Frango mints and Marshall Field holiday ornaments for friends.

As expected, many of the upscale brands have been either dropped or pulled out on their own. And now,at Macy's Herald Square, the ho hum Martha Stewart collection is now displayed in the Broadway windows. The window awnings are adorned with "Martha Stewart" right now instead of the usual "Macy's". Passers by are taking quick looks, but not stopping in their tracks. I'm sure at Fields, where Dolce and Gabbana sold their fashions is now a JLo or a Charter Club shop.

Oh, Chicagoans. Hopefully, Mr. Lundgren will come to his senses and realize his great mistake. He took away Fields, Filene's, Jordan Marsh, Burdines, Lazarus, Abraham & Straus...another great NY store that was performing well, but they disappeared due to this branding scheme. Not since the Dodgers has Brooklyn suffered a loss of pride.

Another recent loss, courtesy of Macy's inc. was the discontinuation of the spectacular furniture model rooms at Bloomingdale's 59th Street. Where customers browsed and oohed and aahed over the incredible displays, which were featured in many decorative publications, now hang coats and dresses. Some sales associates are saying that the entire furniture dept. will be moved out of the flagship altogether to a separate store.

I've been reading in WWD that sales at Lord and Taylor's Chicago areas stores are on the rise, most likely due to the Field to Macy conversion. Maybe Mr. Lundgren will realize that quality merchandise and customer service are keys in merchandising, not blaring music, "faux' designer items, or discount store shopping carts.

Keep the boycott strong. Bring back that beautiful store!


Date: Tue, August 28, 2007,  5:10 pm CT
Posted by: phyllis clark

My experience with M. Fields goes back to the 1966 when I lived there for ten years, shopping eating in the Walnut Room. When we lived in the suburbs, we, my husband and I would take the train along with our 3,2,& 1 year old to see the Big Tree, in the center of the Walnut Room.

Since than I have worked for the past 29 years At Dayton's, Dayton Hudson, D.H.Marshall Fields, Marshall Fields and Now Macy's.

Macy's is trying to be the best but they have lacked in the merchandise of what we Midwest people like.

I hope that you all realize that Marshall Fields maybe gone in name, except for the plate still on the State Stree front, but the heart of us will always be there

Phyllis


Date: Tue, August 28, 2007,  11:42 am CT
Posted by: Brad

In today's Sun-Times is a piece by a Sun-Times "news and views" columnist Mark Brown who writes about the 25 year service award gift he received from the newspaper. You guessed, a Macy's gift card! That's right, they chose Macy's, the store that destroyed Chicago's most prestigious, renowned and long-standing Marshall Field's brand and has so angered and alienated millions of Chicagoans, caused a decline in tax revenues and tourism is the Sun-Times choice for gifts for its employees. The Sun-Times even pushes Macy's on its long-time employees.

http://www.suntimes.com/news/brown/530818,CST-NWS-brown28.article

Here's an excerpt:

"The boss just walked by and handed me a tiny gift box from Macy's wrapped with a thin bow of silver elastic ribbon.

On the cover is a sticker that says:

"MARK BROWN
METRO
25 YEARS"

This is it, my 25-year service award.

Now it's all been worth it.

You never want to get too caught up in thinking about the value that your employer places on your services, and you never want to judge that value on the basis of whatever gifts the company may or may not give you to mark the anniversary of your starting date."

Mark continues to write that in the past, the newspaper always gave employees a small Marshall Field's catalog with a choice of items and how his whole family eagerly participated in the selection of the gift. He laments that now, it's a Macy's gift card in a box with "a crumpled up note that says all such service anniversary gifts are now considered taxable income by the IRS. The payroll deductions will be reflected on a future paycheck. How nice."


Date: Tue, August 28, 2007,  10:31 am CT
Posted by: Bob Warsham

from e commerce email--link to their site

http://www.ecommercetimes.com/story/emarketing/59006.html

Disregard for the customer's perception of the joint venture can be detrimental to the customer's brand perception -- even among the most dependable customer base. For example, when Macy's acquired Marshall Field's, a more than century-old brand in the Midwest, Macy's came off as not considering what the customers wanted.


Date: Tue, August 28, 2007,  10:31 am CT
Posted by: Gary Davis

I sympathize with and support your dislike, and boycott, of Macy's.

I am in Seattle, WA, but back in 2005 they bought out one of our landmark department stores, The Bon Marche, as well.

I have refused to ever shop at a Macy's, as have many of my friends.

I used to shop at Marshall Fields though, through their catalog, as well as online. I enjoyed the variety of products that could not be purchased anywhere else. All gone now.

I am trying to spread the word here in Seattle, unfortunately most of the people here are antipathetic about it.

But, I will continue to support the boycott of Macy's and try to rally some more support for our cause here in the Pacific Northwest.


Date: Tue, August 28, 2007,  8:15 am CT
Posted by: Clint

Based on the connection that Field's had with Target and Selfridges I thought everyone would find this article interesting.

http://www.startribune.com/535/story/1386279.html

Date: Mon, August 27, 2007,  6:57 pm CT
Posted by: D. A. S.

I am finally walking to mailbox right now to mail this letter to the following people:

Meyer Feldberg

Terry Lundgren

Karl VanDer Heyden

Marna Whittington

Craig Weatherup

Sara Levinson

Joseph Newbauer

William Stiritz

Joyce Roche

In a word, the Macy's Board of Directors, and Terry.

This situation still makes me sick to my stomach sometimes.

Here's the letter, I posted it prior, but i've done some revisions, and I am literally walking this right now to the mailbox.

Let's hope it spurs some conversation at the next board meeting.

Keep up the fight, if we could just get Fields back, man, what a success that would be.

August, 2007

An open letter to Terry Lundgren:

C,MacyC-s is no longer specialC.

Dear Terry:

I am an executive in a large retail company, and also grew up in AmericaC-s Department stores.

I am also one of the many that are boycotting MacyC-s because of your inability to understand the negative impact that your May Company takeover has had on our country.

I have always enjoyed shopping, as well as traveling. When I started traveling on business as a buyer, actually a buyer for MacyC-s New York at the time, it was exciting to experience stores such as Bullocks, I . Magnin, Marshall Fields, Burdines, Hechts, Wanamakers, and Woodies, amongst so many others.

I live in New York, and often traveled to Florida, where Burdines became a must visit, as important to my vacations as a trip to the beach. It truly was the Florida store. I have since purchased a second home there, and now do all of my business at DillardC-s, Saks, or Neimans, where I used to exclusively trade at Burdines.

The first time I went to Chicago, Marshall Fields won its place in my heart as my favorite store in the entire country. Although I mourned the loss of G. Fox in my native Hartford, and B. Altman & Co. here in New York. Marshall Fields and Burdines kept me going, and for almost two decades filled that gap.

Traveling the country and having now, really only Macys has truly had a negative impact on my shopping, and my sense of place, not to mention my choices..

The fact is I have not shopped at MacyC-s since September 9, 2006, I will not accept gifts from there. And often when shopping with my friends and family, I will not as much as darken the door step.

ItC-s been almost a year, and I still so much miss Marshall Fields, and even now over 2 years later, I get sick looking at the MacyC-s signs on the Fort Lauderdale Galleria, and the Miami Beach Burdines stores.

I have taken my business elsewhere, as have my friends, as has my family.

Two poignant stories:

I was at a business dinner in Manhattan last week with our stores teams, and my market manager from Chicago told me her 7 year old daughter will not go near Macys. Her grandmother has completely poisoned her against Macys, as this family so laments the loss of Marshall Fields.

My best friend from college has a 10 year old daughter Katie, who told me two months ago when I was visiting Northern Virginia, C,we donC-t like Macys, we like HechtC-sC.

Even this young generation is impacted by this final American Department store disaster, and I urge you to consider how you are going to re educate a 7 and 10 year old whose parents and grandparents have educated them on the loss of their local, special, and almost only remaining home town department stores.

Some of your initial quotes during the onset of the consolidation said that this is not an emotional decision, itC-s a business decision.

Terry, have you ever studied branding? Making an emotional connection with the customer? You canC-t be serious?

You and your team have destroyed what was best about American shopping in so many ways, the history, the uniqueness, and the excitement of getting off the plane in a different city and checking into the hotel, and going straight to the hometown department stores to see what it is like. To see the different goods, bags, monikers, name tags, colors, and feeling like you are someplace else.

Macys is a good name, but it belongs in New York and San Francisco. It was amongst the special stores as well of course.

We will not get used to this Terry. I canC-t imagine you would ever give us back all of those names you took away.

But imagine the good will, good press, and good sales if you just gave back Marshall Fields, Burdines, and John Wanamaker? Not that WanamakerC-s undoing was yours of course.

The bottom line is that I used to shop Fields.com, Fields Stores, FileneC-s, HechtC-s, Burdines, and StrawbridgeC-s, often, and I refuse now to shop Macy*s, save an occasional Frango purchase in a weak moment. Terry, so many of my friends who are in the fairly affluent club, or better, have followed suit. Not a dinner party goes by when I donC-t educate my friends on how this has negatively impacted all of our choices, and the landscape of our country..

Brands do come back, itC-s happened before, and with promising results.

A truly creative merchant would have consolidated a few, taken the best, and reinvigorated a few of the regional name plates with real excitement, new departments, foods, and new ways to connect with the customer to drive higher average transactions, and increased conversion. You took the cheap way out, and itC-s not going to work. The customer you are going to appeal to, is not even going to appreciate MacyC-s, as is clear in your sales results.

Be revolutionary, differentiate your strategy, and I promise you, we will all shop at Macys again too!

Give us back the uniqueness that was once American Retailing, you have the power, use it wisely.

Still in Hopes that you understand the emotion, the loyalty, and the business opportunity in the names that you own in your stable. Just try it, pick one of the really good ones, like Fields, Wanamakers, Burdines, I bet youC-d be shocked. Sometimes people donC-t know what theyC-ve missed until itC-s gone


Date: Mon, August 27, 2007,  3:25 pm CT
Posted by: gle

If anybody desperately needs a laugh, try this news from wkyc.com in Ohio: "Governor mistaken for shoe clerk at Macy's, wife says"

http://www.wkyc.com/news/rss_article.aspx?ref=RSS&storyid=73437

I guess it's not wise for a governor to wear black.


Date: Mon, August 27, 2007,  1:39 pm CT
Posted by: Karin M.

I grew up with Marshall Fields. As a child, I would take the train to downtown with my mother and grandmother. This was a special time for me as we always ate lunch in the "Walnut Room". After I married, my husband and I moved to Rockford Illinois where I worked proudly at Marshall Fields for 3 years. It made me sad and sick when they sold out to Macys. I now live in Naples, FL and have vowed to NEVER set foot in Macys. Bring back Marshall Fields. That is as much history and part of Chicago as the Bears and Cubs!!

Date: Mon, August 27, 2007,  1:08 pm CT
Posted by: gle

Here is the e-mail I received from Commissioner Arnold Randall's office in response to my letter about why Macy's is struggling in Chicago. I had stated that the issue wasn't about just a name change--but at least they responded promptly.

"Thank you for taking the time to write about your concerns regarding Macy's Department Store. In my new role as Commissioner of Planning and Development for the city I have been made aware, by a number of residents, of their issues with regard to Macy's, particularly the change of name. I appreciate this perspective and will certainly keep it in mind should the city be involved in any future discussions with Macy's. Thanks again for your comments.

Sincerely,

Arnold L. Randall
Acting Commissioner
Department of Planning & Development
City of Chicago v 121 North LaSalle v Chicago, Illinois 60602

tel 312-744-9476
fax 312-742-9899
arandallATcityofchicagoDOTorg"


Date: Mon, August 27, 2007,  8:49 am CT
Posted by: Daniel F

I am going to make it on the 9th. I have a supply of pins and stickers and am ready to go. Love for Marshall Field's from Central Illinois!

Date: Sun, August 26, 2007,  10:44 pm CT
Posted by: jimmy gimbels

First it was the shopping carts. Now Macy's has added cart corrals throughout the store! You know those fenced in "holders" for shopping carts...like grocery stores have in the their parking lots, and Kmart and Wal-Mart have by their front doors. There are also huge signs that proclaim, "Why carry when you can cart."

Yes, I did my monthly stroll through Macy's today. Mall was jammed today with the "back to school" rush. Well, the mall was busy except for you know where.

Overheard at the red star store:

"Where are your back to school clothes? All you have are t-shirts and jeans." (customer)

"What do you mean there are no sweaters? My son is going away to college and you don't even have any basic crew neck sweaters?" (customer)

"Buy the Frango's that say Marshall Field's on the box. They taste better." (sales associate)

"Where are the Fall clothes? The men's department is all golf shirts." (customer)

Three cheers for the four ladies from Galena, Illinois shopping with their green Marshall Field's shopping bags. Yes, I gave each one a metal button which they quickly put on their blouses. By the way, they were just cutting through Macy's to get to the "better stores in the mall."

The Martha merch is all on display. Actually it is OK but nothing exciting. People glanced at it and walked away. All of it is crazy high priced...even on sale. The casual china has now been on sale for five weeks. I'll take that as a sign that Martha isn't moving the merchandise as planned. Check out the colored sugars and sprinkles for decorating cakes and cookies. Higher prices than specialty and gourmet stores.

Jimmy Gimbels goes to Macy's to spare you the horror of it all.


Date: Sun, August 26, 2007,  12:25 pm CT
Posted by: Drew

A Saturday afternoon visit to the macy*mart flagship in Downtown Pittsburgh is always an "exciting" experience. Some things I noticed since my last visit a month ago:

* Signs in plastic floor display units announce "Fall for Fall 2007." How creative! Wonder how long it took for them to come up with that clever slogan?

* The clothing was either bland or garish; really nothing for the average person seeking style or quality. Most people already have better stuff at home.

* In the Home Store (or what's left of it), Ralph Lauren bedding already reduced 50% or more is on sale for an ADDITIONAL 50% off the lowest ticketed price. An associate said that M is phasing out Ralph Lauren home goods.

* In contrast to Kaufmann's overabundance of merchandise, M offers a vastly reduced selection. Especially noticeable were the dirty areas surrounding clean spots where display units had been removed. Don't they have a carpet scrubber somewhere?

* The pillow department looked well-stocked from a distance. Closer examination revealed loads of the SAME Charter Club pillows and mattress pads rather than a variety of products.

* Martha Stewart has arrived! (YAWN) The kitchen selection is very "confusing" because some items are packaged in blue while others are in Kmart green. The Martha linen is pretty much what most people already have in their closets. Nothing distinctive.

* The gourmet food section has been reduced to one display of items being clearanced at 50% off.

* The men's restroom reeked of stale urine, the sinks were dirty, and the floor was plain nasty.

* The floors had many empty areas where displays and specialty items once stood. Various alcoves have been closed off. It seems the store continues to stock less and less merchandise.

* A furniture display on the arcade level featured an armoire with ill-fitting doors that didn't quite close; the price was reduced from $1500 to $1200. What a bargain!

* For a Saturday afternoon, the store was almost empty. Very few red star bags inside the store or on the streets.

Those were the lowlights of today's visit. Can't wait to see what other "exciting" changes are planned for the upcoming holiday season.


Date: Sat, August 25, 2007,  10:20 pm CT
Posted by: Jim McKay

Thanks to all who helped make leaflet and button distribution on State Street a success this afternoon and early evening, especially Gail who provided buttons and J. who provided leaflets.

It was an odd day out there because State Street was closed Madison to Randolph and Washington was closed from Dearborn past State. There was a lot of block 37 construction including the laying of reinforcing beams in the street. Still, the pedestrian traffic was brisk and hundreds of both items were distributed to enthusiastic Field's Fans.


Date: Sat, August 25, 2007,  2:12 pm CT
Posted by: Richard Hyde

My wife and kids and I attended an Astros game last night in Minute Maid Park. Of interest to me was the removal of the Macy's signage. Since the stadium was built in the mid 90s, Foley's had always maintained a prominent sign due to their involvement in supporting the Astros as well as their community involvement. This goes to show Macy's has no interest in its communities it invaded or the heritage of the stores it destroyed. There continues to be much disdain over the demise of Foley's as it was viewed as a Houston institution. Over half the floors of the former flagship downtown are now closed. I don't see how Macy's can continue to maintain the number of stores that remain open with a 77% plunge in sales that is only getting worse with each passing day. The failure of their board to bring Lundgren accountable to the dismal performance of the company is mind boggling.

Marshall Fields fans can view an old Foley's commercial from the 1980's to see what attachment we had to them as you do to Field's. (Of course, we still miss Field's here - we had 2 stores in Houston in the Galleria and Town & Country which were closed).

http://www.youtube.com/watch?v=LvUKr9cL08E


Date: Sat, August 25, 2007,  1:33 pm CT
Posted by: Mitch

Here's my response to Ms. Joyce Adam's letter.

This is in response to the letter by Joyce Adam concerning Macy's.

No one is attacking Macy's. The fact the Marshall Field was from Massachusetts, or that Marshall Field's store was sold years ago has no bearing on the situation.

When Mr.. Field's came to Chicago he developed a trade based on giving complete customer satisfaction, and leaving the patron's dignity unscathed when they left the store. Several other nation wide operations had the same "Chicago Style" of serving their patrons. When his company and stores were sold around 1980 each succeeding owner has maintained the level of dignity and service that made the "Nameplate" so cherished in the hearts of millions. So I have never felt "fooled" by shopping in that store even though I know full well the Field Family had left the scene.

On the other hand, Macy's has taken a venerable Chicago establishment of the first order and reduced, in the minds of millions of shoppers, to a lower arcade of ho-hum stuff. And the Macy's people were warned of the result if they proceeded with their business plan. Macy's has reduced quality and service, and insulted the customers that were Field's. Had Macy's kept and improved on Field's it would have been a different story and the change would have been in name only indeed. No one is attacking Macy's. They did it to themselves

My best to all,

Mitch


Date: Sat, August 25, 2007,  5:33 am CT
Posted by: Darid

I have found several Macy's clothing items at our local Big Lot's stores too.

Darrid


Date: Sat, August 25, 2007,  1:10 am CT
Posted by: Maggie

While we are all wanting the Marshall Fields name back in the Chicago area, we need to think about the things being done to the old Marshall Fields employees still working in the stores both downtown and the suburbs. I've heard rumors that Macy's is planning to cut 30% of the people from the larger stores by mid-September. If this were to happen after Macy's promised that no jobs would be lost when they first took over, then it would be a big turnaround or should I say lie. Let's hope the sale of Macy's goes through before all of the old Marshall Fields stores are ruined completely. The packages being offered to people who work 24 hours or more making $15.00/hour or more is not enough to sustain these people with a decent living once taxes are removed and what are they supposed to do for insurance? Keep up the good work everyone so these loyal long-time Marshall Fields employees can keep there jobs hopefully at "Marshall Fields" again.

Date: Fri, August 24, 2007,  11:08 pm CT
Posted by: Judy M

I'm sitting here laughing as I write this. I was "surfing" the channels and flipped to "What Not To Wear" on TLC. The announcer was saying, "What Not to Wear, sponsored by Macy's"....does that strike anyone esle as being extremely funny?? Isn't that what we've all been saying over the past year???? Again, not too smart in the advertising department...I can't belive Macy's execs can be this dumb!

Judy M


Date: Fri, August 24, 2007,  10:34 pm CT
Posted by: Jim McKay

Was reading the August 23, 2007 issue what used to be Lerner Newspapers' "Harlem-Irving Times" and is now the STNG/Pioneer Press "Times Harlem-Irving Edition."

On page 6 there is a story about the closing of the former Field's warehouse at 4000 W Pulaski. Maybe 30% of a tabloid page long, the first half is the same PR speak we've heard from Ralph Hughes and other Macy's reps.

However, the last few paragraphs shift to the perspective of 31st Ward Alderman Ray Suarez.

Hughes' last quote is, "We will work with the city and the local alderman to determine the best use for the space."

But then it's Suarez' turn:

...31st Ward Alderman Ray Suarez said he will not approve a condo conversion because he says his ward needs jobs. He said many of those who work at the warehouse are long time residents of the area, some moving to the neighborhood to be close to work.

"I down-zoned it to manufacturing," Suarez said. "No apartments. I will not do anything to accomodate Macy's."

Suarez said he talked with Macy's officials looking for a way to keep the warehouse operating in the city but was disappointed.

"We tried talking to them," he said. "We looked for an incentive, but they said no."

He is disillusioned with Macy's, Suarez said, and predicted that Chicago residents would never accept them as a local company if they weren't committed to the city.

"They're a company that doesn't care about Chicago," he said. "All they care about is the bottom line. They don't have a conscience."

An invitation to attend our 9.9.07 rally has been sent to Alderman Suarez, among others.

Jim


Date: Fri, August 24, 2007,  5:55 pm CT
Posted by: Jim McKay

The Daily Herald is a Paddock publications newspaper covering the DuPage county, thenorth and northwest Chicago suburbs and even McHenry County and is also sold in the Loop. It ranks third in subscribers amongst Chicagoland newspapers behind the Trib and the Sun-Times.

The Daily Herald tends to be friendly towards covering events and news from Macy's especially when it's about the north suburban locations.

Today's Daily Herald has a letter to the editor that should be responded to by Field's Fans.

Why do folks keep attacking Macy's?

Why do people continue to whine about Macy's? Mr. Field was from Massachusetts. He came here and built a profitable business. Marshall Field's was sold a long time ago; only the nameplate stayed the same to "fool" the people. So the business continued to thrive.

You're sabotaging a store where your fellow Chicagoans work. How nice of you.

Next time, Macy's, sneak in the back door, "fool " the people by keeping the same name and then your business will thrive.

Joyce Adam
Elk Grove Village

It also appears at http://www.dailyherald.com/story/?id=24035&src=

Please do respond to this. Here's the info with the usual suggestions for replying to The Daily Herald:

* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated copy of your response,if you get a copy at all. It is very important that you keep a copy for your records.

* The Letters to The Daily Herald ("the DH") should be sent to: fencepost@dailyherald.com

* The DH limits letters to 300 words.

* Letters to the DH must be signed and include the writer's town, and day and evening phone numbers.

* No letters will be published in the DH anonymously.

* Letters submitted to the DH for publication are subject to editing.

* Be certain to indicate in your letter that it is "for publication."

* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclusivity.

* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the largercause.

* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.


Date: Fri, August 24, 2007,  3:31 pm CT
Posted by: denise rule

I agree with Robert Garret: I too would rather see condos in Marshall Field's than macy's. That's not to say that would be my first choice, it's more a statement (and that's what I took Robert to mean,) saying: at this point, almost anything but macy's! macy's has provoked such hostility and proven themselves to be more inferior, I think, in every possible aspect, than any of us ever imagined. They have to go.

Date: Fri, August 24, 2007,  3:03 pm CT
Posted by: Brad

Found this news release posted today on the University of Minnesota website:

MINNEAPOLIS / ST. PAUL (8/24/2007) -- Frank Guzzetta, chairman and CEO of MacyC-s North, will speak at the University of MinnesotaC-s Carlson School of Management First Tuesday luncheon at 11:30 a.m. Tuesday, Sept. 4, at the McNamara Alumni Center, 200 Oak St. S.E., Minneapolis.

In his address, C,Star Story: MacyC-s First Year as a National Retail Brand,C. Guzzetta will discuss the process of transitioning Marshall FieldC-s to MacyC-s and the ongoing evolution of the department store industry. Nearly a year to date after the national MacyC-s brand launch, Guzzetta will talk about how MacyC-s North is leveraging its new stature with national brand name recognition and the unbeatable advantage of a hometown department store.

Guzzetta served as president of Marshall FieldC-s for a year before the conversion to MacyC-s North in December 2005. He also served as president of HechtC-s and StrawbridgeC-s, part of the May Department Stores Company since 2000, which were also renamed to MacyC-s after the merger. Before joining May, Guzzetta worked with Woodward & Lothrop, a department store chain based out of Washington, D.C., and spent eight years with the Peace Corps, three years as a volunteer in India and five years as director of the North African-East Asian region.

MacyC-s North is based in Minneapolis and operates 64 stores in Illinois, Indiana, Michigan, Minnesota, North Dakota, Ohio, South Dakota and Wisconsin.

Advance registration by Thursday, Aug. 30, is $23 and $30 for walk-ins. The fee includes lunch and parking in the Washington Avenue Ramp. Register by calling (612) 626-9634, visiting www.carlsonschool.umn.edu/events, or by e-mailing firsttuesday@umn.edu.


Date: Fri, August 24, 2007,  2:15 pm CT
Posted by: Jim McKay

In the past few weeks, someone wrote in to say that Salvation Army resale shops were selling racks of new Macy's private label clothes. I was very skeptical. Afterall, why would a store that claims to be upscale (even if they are middle market) let their goods be sold brand new at another store?

I owe an apology because a story in a Montana paper today talks about a fire at local Salvation Army outlet--where lots of fresh arrivals of new Macy's brands clothing were ruined. Macy's really is unloading new merch that doesn't sell. Wow.

http://www.montanasnewsstation.com/Global/story.asp?S=6978681

Date: Fri, August 24, 2007,  1:10 pm CT
Posted by: A. Perkins

Donald Trump is the guy that Macy's think will help their sales with their new ad campaign.

See what marketing experts think about him.

Marketing With Other People's Money

Jack Trout 08.24.07, 6:00 AM ET

Donald Trump is the current king of silly licensing. He made his name negotiating gold-plated real estate deals, but when it comes to selling other goods, the tycoon doesn't always have the Midas touch. A line of golf clothing sold in Macy's is to be discontinued this fall. And a fragrance unveiled in 2004, with fanfare and also sold at Macy's, is no longer in production. (Who wants to smell like Dona ld Trump?) Marty Brochstein, editor of The Licensing Letter, put it very well when he said, "If I'm a golfer, whose clothes do I want to buy, Tiger Woods' or Donald Trump's?"

http://www.forbes.com/2007/08/23/trout-marketing-licensing-oped-cx_jt_0824 trout.html?partner=yahootix

Date: Fri, August 24, 2007,  1:08 pm CT
Posted by: Chris

Have you noticed that the attention grabbing Terry Lundgren has let his minions take most of the heat for Macy's failures?

Lundgren was quick to take credit and pose for cameras as the mastermind behind Macy's expansion strategy, but now he avoids the limelight and the media hasn't held him accountable for Macy's failures - the angry customers and the damage being done by Macy's to so many who once benefited from Marshall Field's.


Date: Fri, August 24, 2007,  12:48 pm CT
Posted by: Erick

I hope everyone is safe from the brutal storm that knocked out power all over Chicago yesterday evening. My thoughts and prayers are with you and your families.

Of course the real power will come at 1pm Sept. 9 at 111 N. State Street. Let's knock out the power of Macy's presence in this great city.

Viva La Boycott!


Date: Fri, August 24, 2007,  1:13 pm CT
Posted by: Jim McKay

In response to C.C. Chicago's "condos vs Macy's" comment:
I'm pretty certain Robert Garrett is responding to common line from Macy's employees that was referenced in a question by a Sun-Times reporter to Chicago planning official, Arnold Randall. Macy's has this party line that if 111 N State can't be Macy's then it could only be turned into condos and that we should be thankful that Macy's saved the building from inevitably being condos. I hear this line from several Macy's employees. Of course, as CC points out, that line is wrong. The store could be something else, although we'd want it to be Marshall Field's. Robert's point, like many Field's fans, is that given the "either-or" choice, we'd rather see condos there than it continue as Macy's which is a shadow of its former glory as Field's. The reality is also that condos would be a pretty unlikely use for the building if it weren't a department store. That would have one of the worst ROIs for that building.

Jim


Date: Fri, August 24, 2007,  12:31 pm CT
Posted by: C. C. Chicago

Ok, if they convert my dormant Macy's card into a Master Card, I will just cancel it. Sears seems to keep doing the same thing. Since I hardly ever use my Sears card, they've tried to send me Master Cards twice now. When I get the next one, I will cancel that one too. I keep telling them that I don't want another Master Card, thank you very much.

No, Robert Garrett, I do not want to see Marshall Field's Condos at 111 N. State St. I think there are already too many condos downtown. I want to see a better retailer come in and take over the store. Even Bon Ton would be better than Macy's, or how about Lord and Taylor, Von Mauer, or another big department store I'm not even thinking about right now.

I think the City should make sure they bring back quality shopping to State Street instead of a bunch of discount stores. I think we need at least one more big department store on State St. to offer more competition to Macy's and Sears. Add a few more good restaurants and shoppers will come back to the Loop and stay there all day. They might even go to a play or a musical in the evening!

The more condos they build downtown, the more stores they will need for the people who live in them, like grocery stores, pharmacies, and the like. There are already thousands of students living downtown who need more shopping and restaurants.


Date: Fri, August 24, 2007,  12:13 pm CT
Posted by: C. C. Chicago

To Diane Lassan:

It's worth doing. I see many women still shopping in downtown Chicago carrying Marshall Field's shopping bags. Be sure to tell them where you're from, and that you made a special trip to Marshall Field's, oh, I mean Macy's, to talk to them. Good Luck!


Date: Fri, August 24, 2007,  11:45 am CT
Posted by: John B

From the Pioneer Press (Minnesota):

Q. I can't find Spanx at Macy's anymore. Any idea where to buy them?

A. No woman should be without shapewear. I confirmed with the company that Spanx, the miracle brand that reinvented body-slimming undergarments, is not sold at Macy's (the department store does sell competing brands). Spanx used to be sold at Marshall Field's (yes, yes, another reason to hold a grudge against Macy's). You can find Spanx at Nordstrom, Neiman Marcus and Bloomingdale's. Some small boutiques sell the brand as well, like Elan in Hudson, Wis. But here's another option that could be more convenient and affordable: Target sells a similar, lower-priced body-shaping line, developed by the woman who created Spanx, called Assets by Sara Blakely. There aren't as many styles to choose from, but the effect is the same: slimming, smoothing undergarments and hosiery.

Three great points are made in this short Q&A:

1. Macy's has discontinued brands that customers want.

2. Customer who once shopped at Marshall Field's need to shop at Nordstrom, Neiman Marcus or Bloomingdale's to find their favorite products.

3. Target offers better product alternatives to Macy's!


Date: Fri, August 24, 2007,  8:25 am CT
Posted by: Judy Marth

I emailed Arnold Randall and Ms. Spielman at the Sun-Times. Following is the letter. I haven't received any responses - yet - but I'll post them if I do. And thanks to Steve (8/22 post) for the comment about LaSalle Bank. I'm a 27 year employee and my heart breaks every time I think about what's happening to this bank - not to mention what's happening to my job!! I know the tears will flow the day I see the LaSalle Bank sign come down from 135 S. LaSalle - don't know if I'll be able to walk in the building!!


Date: Fri, August 24, 2007,  8:21 am CT
Posted by: Drew

to Mrs. W

Have you actually compared the Martha Stewart lines at Kmart with those at macy*mart?

Kmart seems to have a wider variety of items and a better selection in each category. The linens at M are nothing exceptional--pretty much the basic colors that you could get at Sears or anywhere else. The kitchen utensils are identical at both stores; the only difference is the packaging and price.

I enjoyed your comment about young people who don't think much of macy*mart. Lunkhead thinks that overpriced, disposable clothing, iPod vending machines and loud music will make the store "cool" to younger shoppers. Yeah, right! Kids consider macy*mart a high priced junk store. One teen girl commented, "That store just screams CHEAP."


Date: Fri, August 24, 2007,  4:03 am CT
Posted by: Alex N

What's funny about the whole Donald Trump endorsement is that when we first got a Macy's here in Grand Rapids (Michigan), all the Donald Trump shirts were already at TJ Maxx and Marshall's.

Date: Fri, August 24, 2007,  2:33 am CT
Posted by: JamesfromCa

OK so macy's is bringing out the big guns in their new advertising. What do we have here? A nouveau riche blow hard "wheeler dealer" who knows nothing about fashion, who no one cares about, a convicted felon hausfrau who peaked in 1999, who also sells mops and colanders at the OTHER bottom of the barrel discounter, that's AT LEAST HONEST about who they are, a C rated has been bimbo "entertainer" who's claim to fame was she didn't the difference between chicken and tuna fish on a cheesy reality show, two middle of the road discount fashion designers who haven't been cool since 1988 and a rap star that also has had a brush with the law. Wowsa talk about fire power!

Now if they said they were bringing in exclusive designs from Dolce & Gabana and Armani, Nigella Lawson and Bono along with Gwen Stefani I would give them props.

It's at the point nothing is going to help, it will flop. Nothing is stopping the bad publicity. How about spending that 187 million ad campaign on cleaning the junky stores?


Date: Fri, August 24, 2007,  12:12 am CT
Posted by: LiMack

You know, after the bad publicity of recent financial and business debacles at Qwest, Worldcom and Enron, I thought across the spectrum we'd see boards of directors keeping a much closer eye on their corporate governance responsibilities. One has to wonder where the board of Macy's is. Do they ever even set foot in any of the stores to see why profits are down 77%? Do they ever look at the comments customers send in, or even better talk to customers in person? Did they actually approve 100 million for an ad campaign that is already a laughing stock before it is even launched? Does anyone associated with that corporation have a CLUE?

Date: Thur, August 23, 2007,  11:43 pm CT
Posted by: Joe D

Ok, if they convert my dormant Macy's card into a Master Card, I will just cancel it. Sears seems to keep doing the same thing. Since I hardly ever use my Sears card, they've tried to send me Master Cards twice now. When I get the next one, I will cancel that one too. I keep telling them that I don't want another Master Card, thank you very much.

No, Robert Garrett, I do not want to see Marshall Field's Condos at 111 N. State St. I think there are already too many condos downtown. I want to see a better retailer come in and take over the store. Even Bon Ton would be better than Macy's, or how about Lord and Taylor, Von Mauer, or another big department store I'm not even thinking about right now.

I think the City should make sure they bring back quality shopping to State Street instead of a bunch of discount stores. I think we need at least one more big department store on State St. to offer more competition to Macy's and Sears. Add a few more good restaurants and shoppers will come back to the Loop and stay there all day. They might even go to a play or a musical in the evening!

The more condos they build downtown, the more stores they will need for the people who live in them, like grocery stores, pharmacies, and the like. There are already thousands of students living downtown who need more shopping and restaurants.


Date: Thur, August 23, 2007,  11:07 pm CT
Posted by: Martha

A few times a year I used to take a few hours while in Chicago on business to shop at Marshall Field's. I was in Chicago last weekend and decided to see for myself what "exciting enhancements" Macy's brought to Marshall Field's magnificent State Street store. I have to admit that I've avoided my local Macy's out of anger with Macy's for taking away my favorite store in the world. But certainly, the changes couldn't be as bad as I've heard from many of my friends.

I admit that I wasn't predisposed to respond enthusiastically to any of Macy's changes. Even so, I was even more heartbroken that I imagined I would be to see Macy's name and that red star plastered all over the store Marshall Field's made great. The merchandise I loved was gone and I found nothing appealing or unique. It felt kind of tacky, garrish and bland all at the same time. Even the sales people I remembered (and who always remembered me and greeted me with a warm, genuine smile) were gone.

Chicago lost a terrific asset when it lost Marshall Field's. Macy's should be ashamed of themselves and it should surprise no one that Field's customers bring their business elsewhere... not simply out of anger, but because of the unnecessary changes that have destroyed the heart and soul of Chicago.

Add my name to the chorus that shouts for Marshall Field's return!


Date: Thur, August 23, 2007,  10:30 pm CT
Posted by: Jim McKay

As "gle" pointed out, today's Sun-Times had a TalkBack item from a reader strongly in favor of bringing back Field's.

However, in the same edition, I was appalled to see a headline for a business blurb about how Macy's credit cards are being "switched" to Citibank Mastercards if they are inactive for 24 months. "Macy's to shun derelict card holders."

"Derelict"? Kinda harsh, you think? Especially if you are former Regards customer simply boycotting Macy's.


Date: Thur, August 23, 2007,  10:09 pm CT
Posted by: Jim Wright

Now might be an appropriate time to re-read Ellen Warren's column in the Chicago Tribune of Sept 5, 2006, in which she invited Tribune readers to submit ideas on how to prove to macy's CEO, President and Chairman Lundgren how totally wrong his idea was to change the name and service and merchandising culture of Marshall Field's to macy's.

I noticed blogger remarks as recently as July 3, where a Field's Fan in Fort Worth, Texas is angered by the Communist Red logo Star appearing on her former favorite Foley's store, symbolizing the huge number of American jobs that have gone to Communist China in manufacturing the macy merchandise.

http://featuresblogs.chicagotribune.com/shopping_ellen_warren/2006/09/wheres_your_cre.html

Boycotting appears to be the most suggested way to show people's dismay and anger. In the course of the past year, it certainly has proven to be ultimately successful in lowering macy's financial figures in high double-digit percentages.


Date: Thur, August 23, 2007,  9:53 pm CT
Posted by: Darryl Edmonds

Guess what I saw in the menswear department of TJ Maxx on State Street last night? An assortment of Donald Trump dress shirts, marked down to $19.99. There was no mention of Macy's on the packaging, but Trump is a Macy's store brand, isn't it?

The wonderful irony: this TJ Maxx is located ONE BLOCK from the former flagship Marshall Field's!

Does this mean that Macy's can't sell its own store brand and is unloading it at discount stores? What's the story?

P.S.: Out of curiosity, I went down the street to Macy's and dropped in on the 6th floor Domestics/China/Linens department. There were numerous displays promoting the - ahem - "new" Martha Stewart items. But no customers. At 6:15 PM on a Wednesday, not counting the black-clad sales staff, I was literally the only person on the entire floor.

Don't let anyone tell you the boycott isn't working!


Date: Thur, August 23, 2007,  7:17 pm CT
Posted by: Linda Simnons

My daughter and I walked thru Macy's our way to Nordstrom today (in a north San Diego county mall). The first conversation I heard as we entered was a clerk explaining to a customer that the ad had certain exceptions to the designers on sale. Oh, yeah, sounds familiar, all that small print. But I wanted to post that the people who were buying had paper shopping bags, not cheap plastic ones. It makes me wonder if Macy's is "punishing" its Midwest customers or trying to run those stores into the ground on purpose. We passed the Martha Stewart display on the way to the restrooms. Nothing special compared to Williams-Sonoma although the packaging is well-done. No one was shopping that department. The restrooms are certainly not as nice as in Nordstrom even though the stores were built at the same time in the mall. Needless to say, we did not buy anything. I also wanted to mention there was a big article in today's Wall St. Journal about Macy's big ad push this fall using "celebrities" such as Ms. Stewart, Donald Trump, Tommy Hilfiger, etc. Article mentioned the troubles Macy's is having with its customer base. A good read.

Date: Thur, August 23, 2007,  6:40 pm CT
Posted by: Steven

Last night I opened two Internet windows: one at Kmart and one at Macy's. I navigated to Martha Stewart Everyday at the former and Martha Stewart Collection at the latter, then started through the various segments, cook's aids, bakeware, dinnerware, etc.

The similarities in colors, patterns, details, etc. are striking and so is the difference in pricing. Macy's has basically the same items as Kmart, but for noticeably higher (as much as 50%) prices. Then I opened a window for Williams-Sonoma, where I found prices just slightly above Macy's for similar items.

So Macy's again ends up in the middle. The budget-minded shopper who loves Martha will go to Kmart and the quality-minded shopper who wants real style will go to Williams-Sonoma or any of a number of kitchen stores.


Date: Thur, August 23, 2007,  6:13 pm CT
Posted by: Drew

The retail experts have ALREADY given macy*s $100 million fall ad campaign a negative review:

http://www.marketwatch.com/tvradio/player.asp?siteid=yhoof&guid=%7BEA2ABA7E%2D50A3%2D4472%2D9F4B%2D7FADC414BC49%7D

http://money.cnn.com/2007/08/23/news/companies/macys.reut/index.htm?source=yahoo_quote

http://biz.yahoo.com/ap/070823/macy_s_ad_campaign.html?.v=2

The first link is to an audio... The analyst's comments about macy*s are something--basically, she says what's been mentioned on this web site.

Donald Trump, Martha Stewart and the other "celebrity" endorsements aren't going to help turn macy's fortunes around. Pretty much EVERYTHING about macy*s sucks, but Three-Headed Terry still doesn't get it.


Date: Thur, August 23, 2007,  5:37 pm CT
Posted by: A. Perkins

Listen to this audio clip by marketing expert Laura Ries about Macy's new ad campaign.

"Macy's is in trouble!" Laura Ries states

http://www.marketwatch.com/tvradio/player.asp?siteid=yhoof&guid=%7BEA2ABA7E%2D50A3%2D4472%2D9F4B%2D7FADC414BC49%7D


Date: Thur, August 23, 2007,  4:51 pm CT
Posted by: gle

Here is the "Tribune" version of Messy's latest act of deperation. Messy's would be wise to read the comments that follow the article instead of those surveys they claim support their denial.

"Macy's campaign turns to Donald Trump, Martha Stewart"

http://www.topix.net/forum/source/chicago-tribune/T52R76M5U8Q70BMH

Date: Thur, August 23, 2007,  4:41 pm CT
Posted by: James in Minneapolis

Today, in the course of my job, I wound up in a new Wal*Mart and noticed that near the front of the store, they had a separate room for greeting cards. Over the entrance to the room, there was the Hallmark name & logo and the name of what I presume to be a line of cards which Hallmark created for them. The room was actually very well-done; tasteful lighting with lots of spots; nice wooden display cases and I think there may have even been a hard-wood floor, although I am uncertain on that point. The displays were merchandised nicely as well.

I thought, "Good for them." And I could not help but think that even Wal*Mart now has better greeting cards than macys.


Date: Thur, August 23, 2007,  2:11 pm CT
Posted by: L. Grand

WOW!!! It looks like Macy's is all over the news today!!!

MARTHA, TRUMP TO SHILL FOR MACY'S

Department store giant will reportedly launch $100M fall ad campaign featuring high-profile celebrities.

August 23 2007: 6:31 AM EDT

NEW YORK (Reuters)

http://money.cnn.com/2007/08/23/news/companies/macys.reut/?postversion=2007082306

SHOPPING WITH THE STARS: MACY'S TURNS TO CELEBRITIES

By Suzanne Vranica and Vanessa O'Connell - Wall Street Journal

http://online.wsj.com/article/SB118783089066306084.html

MACY'S PLANS CELEBRITY-STUDDED CAMPAIGN

NEW YORK, Aug. 23 (UPI)

http://www.politicalgateway.com/news/read/97812

MACY'S CAMPAIGN TURNS TO DONALD TRUMP, MARTHA STEWART

By Sandra M. Jones | Tribune staff reporter

12:04 PM CDT, August 23, 2007

http://www.chicagotribune.com/business/chi-070823-macys-trump-stewart,0,1340934.story

NEWSFLASH: NOBODY CARES!!! MARSHALL FIELD'S ROCKED!!! MACY'S SUCKS AND IS ONLY SERVING TO STRENGTHEN MY PREVIOUS DISLIKE OF CERTAIN CELEBRITIES. IF ANY CELEBRITIES ARE PERCHANCE READING THIS BLOG, PLEASE DO NOT SABOTAGE YOUR THUS FAR SUCCESSFUL CAREERS BY ALIGNING YOURSELVES WITH MACY'S. MACY'S HAS MADE ME BEGIN TO HATE THE COLOR RED AND THE STAR SYMBOL. yuck yuck yuck blechh blechh blechh I believe it has something to do with guilt by association...YEAH! THAT'S IT!

On a positive note, I saw a headline on the internet about Paris Hilton launching her new clothing line. I said, "Oh, NO!" and clicked on the link to read the article. I WAS WINCING, thinking that I was gonna read that she'd launched her clothing line at Macy's, since supposedly she had met with Macy's heads two or three months ago. TO MY DELIGHT, SHE INSTEAD HAS LAUNCHED HER DESIGNWEAR AT AN EXCLUSIVE BOUTIQUE!!! No mention of Macy's in the article. THANK GOD! At any rate, I wouldn't care if Macy's could gather every celebrity in the world for their promotions, their product lines, or anything else. WHAT MACY'S HAS DONE AND WHAT MACY'S STANDS FOR IS JUST SO MUCH WRONG - I question the scruples of ANYONE who thinks Macy's is a worthy enterprise. No offense to Rowland Hussey Macy - I can't imagine how he'd feel if he were to live to see what Federated has done to the name "Macy" - it has become a household word in a significantly-sized sector of society, but it has NOT been associated with anything GOOD AND RIGHT AND HONEST.

Somebody needs to step into the picture to get Macy's out of the Midwest and bring back Marshall Field's. Macy's is apparently doomed to failure and laying off staff and cutting hours to PAY for their last ditch efforts to win over those they've alienated. Macy's: LISTEN UP. IT WON'T WORK. WE DON'T WANT YOU HERE. PERIOD. If you had listened to us when we were being kind, you wouldn't have incurred our wrath and thus forced us to be less than gentle in telling you what you seem to hate hearing. Every thing you do to KEEP TRYING just makes us angrier, showing us that you STILL don't get it cuz you're STILL not listening cuz you STILL don't care!! BTW, Macy's, we know you never WILL care, so please spare us the agony of having to see right through your next feeble and futile attempt to convince us that you do care. You don't, and the feeling is VERY mutual.


Date: Thur, August 23, 2007,  11:52 am CT
Posted by: Diane Lassan

I will be in Chicago next week, unfortunately not long enough to join the September 9th event. I do want to make a statement, however and would like some suggestions. If I can bear to enter the sad corpse of a building, I'm thinking of taking a walk to the business offices, decked out in my Field's gear (t-shirt, buttons, bags, etc) and asking to speak to the head of the store, perhaps deliver a letter. Is this a stupid idea? Can anyone think of something better? Thanks!

Diane in Ohio


Date: Thur, August 23, 2007,  10:50 am CT
Posted by: Robert Garrett

My personal opinion is I would rather have Marshall Field's Condo's than Macy's On state.

Any one else??


Date: Thur, August 23, 2007,  10:14 am CT
Posted by: gle

Here is the latest of Messy's denial problems from Reuters via Yahoo News:

"Macy's plans $100 million campaign: report"

"Retailer Macy's Inc is preparing to launch a $100 million fall advertising campaign with celebrities such as Martha Stewart and Donald Trump as it tries to boost its dowdy and sagging sales."

http://www.news.yahoo.com/s/nm/20070823/people_nm/macys_campaign_dc_1

Perhaps Messy's needs to start reading the "Sun-Times." Even they're starting to wise up a bit. A "Talk Back" editorial in today's edition says,

"See the writing on the wall yet, Macy's?"

"After almost one year of the name change to Macy's, the [former Marshall Field's] store is in serious decline and the boycott and protest marches continue. Doesn't that tell Macy's top brass something, or are they still as dense as ever?"

http://www.suntimes.com/news/commentary/back/522598,CST-EDT-talk23.article

Date: Thur, August 23, 2007,  9:18 am CT
Posted by: Mitch

Tell me...What do they do at Macy's corporate headquarters all day. Do they sit around a table with paddle balls flopping and banging all day waiting for ideas? Does one of them pipe up in the face of all this misery and say,"I know. We'll give 'em more coupons!" Is there really anyone in their gated community mind that can see through all of this?

This entire episode, in my opinion, is a reflection of how the corporate culture in our land, in its entirety, regards the buying public as merely a garden of turnips in which to squeeze blood out of without any responsibility. The conversion to Master cards of dormant Macy cards is a prime example.

I listen to National Public Radio a lot. Over time as politicos and corporate heads alike are interviewed I oick up on the latest buzz words, and phrases such as, "Being thrown under a bus," or,"Stepping on a third rail." I remember when "Quite frankly," was bandied about. Later that became the duo phrase of, "Look!" and "At the end of the day..." For the last few years the word "robust," has been shoehorned into many bloviations on air. Funny how the word "robust" has been avoided by our friends at Macy's when discribing their positions.

All my best,

Mitch


Date: Thur, August 23, 2007,  6:43 am CT
Posted by: DaveInAustin

I have refused to shop at any Macy's store, even though I moved to Austin 13 years ago. They will not have my business until Marshall Field's name is restored.

Date: Thur, August 23, 2007,  5:22 am CT
Posted by: Al

Everyone be sure to check out this opinion blog on macy*s from rateitall.com. Don't let the the first TWO 5 star reviews fool you, they're the only ones. Most of these reviews are from employees!

http://www.rateitall.com/i-11745-macys.aspx

Date: Thur, August 23, 2007,  2:45 am CT
Posted by: A. Perkins

NEW YORK (Reuters) - Retailer Macy's Inc is preparing to launch a $100 million fall advertising campaign with celebrities such as Martha Stewart and Donald Trump as it tries to boost its dowdy image and sagging sales,

HELLO?????????

Donald Trump and Martha Stewart are not just celebrities, THEY ARE MACY'S VENDORS!

They both sell their merchandise at macy's. The mere fact that they have to use their names in advertising to drum up sales for their products, only shows that there is no confidence in the macy's name as a draw for customers.

Like the "Dancing in the Streets," campaign of last fall, I bet this campaign will flop too. Nothing will be able to turn around macy's and their, as this author states, "dowdy image."


Date: Thur, August 23, 2007,  2:42 am CT
Posted by: Brian

PVH.com is Philips Van Heusen. They make Calvin Klein, Kenneth Cole, Sean John, Chaps by Ralph Lauren (Sub line, naming rights only) Joe by Joespeh Abboud (Same as above) Donald J. Trump, etc. Their success is based on being the largest supplier to Federated department stores. When I found that out, I started returning all Calvin Klein products I owned. Which for me, a person who grew up recitiing the answer to "Who thinks that's a dress?" from Clueless (The Answer is "Calvin Klein does daddy")

I've also learned that Liz Claiborne is cut back a lot, Juicy is a sub-line that will replace it. Keneth Cole is out, Calvin Klein is out, and the floor space to all the private labels is increasing. They are replacing the high end lines with the sublines. Ralph Lauren purple label has been replaced by "Polo" Ick, Vomit. I've even started writing to the companies that supply Macy's informing them that I can't support a company that supplies and enables that company. The cosmetics companies don't like getting those letters.

I've encountered sales associates in leased departments that are on commission that are ready to cry because they have college to pay for, weddings, a future, etc

Macy's isn't just making customers angry because of removing the names they've grown to love. They are cutting back the service & selection. "Why carry when you can cart", because you'll be carting that Charter Crap all over the building looking for assistance. It seems the sales associates hours are being cut back in droves, that eople are being let go, and it is as if new people aren't being hired to replace them. For all the complaints people have about wal-mart's treatment of employee's, Macy's is far worse because they destroyed something that previously existed. Wal-Mart gave people jobs who otherwise wouldn't be working at all. They are destroying the potential tourism, not only to Chicago, but to other cities that were famous for their own brands also, like Burdines, Rich's, the Bon, Filines, Strawbridges.


Date: Thur, August 23, 2007,  2:02 am CT
Posted by: Taylor

I wish Dianne Burns of CBS Chicago channel 2 would follow up on her story on how the people of Chicago accepted Macy's. She kind of just let it drop. She or some other enterprising reporter could really make a name for themselves if they took the time to interview current and former employees who have been let go by Macy's so they could save money and keep their stock price up. Even though Macy's promised that no one would lose they job when they took over, many, many people have and will continue to lose their job. Common Chicago news people, let's help these people out and broadcast what kind of a company Macy's Inc. now is. Federated is probably trying to get rid of them because of the way they treat people.

Date: Thur, August 23, 2007,  1:11 am CT
Posted by: Taylor

Macy's is in so much trouble, they are now trying to ruin the suburban stores (Old Orchard)in particular and probably others as well. I've heard they are planning to cut 30% of the help by the time the back to school season is over (mid-September) in the Old Orchard store alone. On September 1, they will cut the commission sales people's commission from 7% to 3%. They have offered packages to most of the old time Fields regular employees to take effect 11/1/07. This means the people who know something will not be available for the Christmas shopping season at Macy's--oh darn. If the employees who were offered the package don't take the package, they will never get another raise as long as they work there. These people's salaries were not that high to begin with, and what are they to do for insurance if they take the package? They will be the losers if they take the offered package. People are so scared they just leave without a fight. The feeling in the store by remaining employees is really low and people are scared they will be let go, and they sure could use a boost now because this is no way to work. Hope the sale goes through soon and the new owners return the store to MARSHALL FIELDS OR MARSHALL FIELDS & COMPANY. Fields employees will certainly be "Dancing in the Streets" because there will be a "Celebration".

Date: Wed, August 22, 2007,  9:28 pm CT
Posted by: RG74

Dear Federated & May Regional Legacy Department Store Lovers,

To me, it's about much more than losing Marshall Field's ! It's about losing our regional department stores.

Here is an example of an article from back in 2005 that I think deserves a look. Perhaps we could email this author to follow-up with an article proclaiming the failure of the national Macy's strategy.

http://seattlepi.nwsource.com/virgin/251227_virgin08.html

77 % loss is a very serious loss and it should be argued that it is because each region of the U.S. lost its department store identity. People identify with KMart,Walmart and even Sears and JCPenney as national brands but department stores were always local. When you take away the local traditions such as in-store restaurants, Christmas Bears, the local Santa, Glamorama promotions, Clover Day at Strawbridge & Clothier, the department store becomes just another option along the main drag in Anytown, USA !

Department stores were always a cut-above, always special AND ALWAYS LOCAL ! That is what Terry Lundgren and his management team fail to realize.

Even if one were to argue that Nordstrom and Neiman Marcus went national under one name, they are specialty department stores that appeal to the upper income strata.

Mr.Lazarus, one of the founding members of Federated Department Stores surely must have realized the importance of local emphasis with buyers, store planners and it was pure marketing genius because people who traveled from place to place would make special trips just to shop in the "best of the best" department store .

Terry Lundgren knows that regional differences come into play as he made the case for the different divisions (Macy's East, the real Macy's, Macy's Florida, Burdines, Macy's North, Marshall Field's...etc.) SO WHY WOULD HE CUT OFF GENERATIONS WORTH OF ADVERTISING JUST TO SAVE A FEW DOLLARS ON SHOPPING BAGS AND NAMETAGS ?)

When the Federated/Macy's Board of Directors return the regional department stores to the people, the people will come !

FIRST IT WAS PROJECT HYPEN, THEN IT WAS PROJECT STAR....LET'S HOPE IT WON'T BE PROJECT BANKRUPTCY NEXT ! Bring back the REAL department stores and do away with this discount store strategy ! Please !

Your Friend in Marshall Field, Strawbridge & Clothier, Burdine's, Jordan Marsh, Abraham & Strauss, Stern Brothers, The Bon Marche, Meier & Frank,Filene's,Maas Brothers, Sanger Harris,Foley's,The Jone's Store,Robinson-May,Famous Barr,Kaufmann's,L.S.Ayres,The Donaldson Company,G.Fox,The Hecht Company,Joseph Horne Company,The Broadway,L.S.Ayres,Rich's,Lazarus,...AND THE LIST GOES ON AND ON !

PLEASE FEDERATED/MACY'S INC. BOARD ....ABANDON PROJECT STAR AND RESTORE THE LAZARUS FAMILY TRADITION FOR OVER 100 YEARS, THE REGIONAL BRANDS MEANT TO BE SHOPPED !

---Please forgive me, I am just getting very sentimental for our beloved regional department stores as Christmas shopping time starts in our family soon ! ---(O.K. I'll finally close here)

Sincerely,

RG74


Date: Wed, August 22, 2007,  5:52 pm CT
Posted by: Steven

Others have already mentioned that Macy's is switching 3.5 million inactive namesake credit cards to Citibank MasterCards. The inactive cards have not been used in two years. Macy's has another 24 million active cardholders, according to some corporate spokeszombie.

So by my math, almost 13% of MacyC-s cardholders have stopped using their cards over two years ago.

Does not seem like a good sign, does it? Especially if that 3.5 million does not include the thousands that have already cut their cards up and closed their accounts.


Date: Wed, August 22, 2007,  4:54 pm CT
Posted by: Steven

Just read this in the Tribune online:

A report analyzing the likely impact of Bank of America's acquisition of LaSalle Bank Corp. estimates that more than 10,500 jobs in the Chicago area will be lost over a two-year period, resulting in more than $780 million in lost wages.

Sound familiar?

One permanent thing I'd like to see come out of this whole Field's debacle is a newfound appreciation of locally owned and operated businesses, whether a department store or a bank or any other type of retailer. We should all start buying locally as much as possible.

Which means I'm going to take another look at Bridgeview Bank.


Date: Wed, August 22, 2007,  2:27 pm CT
Posted by: C. C. Chicago

Laurie C. that's fantastic! I lived in Milwaukee for a while and loved Grand Ave. in it's hey day and Mayfair. I was shocked to see what a ghost town Grand Ave. had become the last time I was in Milwaukee, about two years ago. It was dazzling and thriving when Gimbels and then Marshall Field's was there, with Boston Store at the other end of the mall. My friends from Chicago loved to shop and eat there.

Those of us in Chicago support all the Field's Fans in Milwaukee and other parts of Wisconsin. Would you take the train to Chicago to shop at Macy's for Christmas? I know I wouldn't. (Why bother when you can find the same stuff closer to home?)


Date: Wed, August 22, 2007,  1:38 pm CT
Posted by: Doris

If the Board members would get their heads out of their (BLEEP) and stop listening to the (BLEEP) Terry Slumlord-gren is dishing out and start listening to its consumer base, they could begin proceedings to give us our store back by the holidays. What a gift that would be. C+MC- could do a daily count down of the return of our great store and all its services. (Someone on this site mentioned this some time back.)

Personally, once I truly believed the name change was eminent, as a sign of good faith I would be willing to spend a little money in select departments, i.e., cosmetics, restaurants, accessories, salon. (IC-d bring my own shopping bag of courseC3a Marshall FieldC-s bag with a sticker which would read: Soon to Return!) Other Chicagoans may even follow suit. WeC-d give the owners just a taste of what to look forward to once Marshall FieldC-s was restored with its full complement of goods and services. This would truly makeC3history. The C+good faithC- dollars could even be used to bring back our beloved store.

Is this idea too simplistic? Probably; people enjoy making things complicated!

As for the Mayfair Mall situation in Milwaukee, it was good to read a fair account of what is going on. As stated, Mayfair is owned by General Growth Properties, Inc.; IC-d like to know how MessyC-s is performing at GGPC-s other shopping malls. FYI: GGP owns and or operates over 130 or so shopping malls at any given time across the country, in all markets. After acquiring Homart (a division of Sears) some 10 years ago, GGP moved its headquarters from Minneapolis to Wacker Drive in Chicago.

Depending on what was negotiated, the mall owner has the option to not renew a tenantC-s lease if the store under-performs. The mall owner is in business to make money. ItC-s the job of ALL anchor stores to draw in mall traffic. Daily sales are followed closely by the marketing department at the Chicago office and this information is reported to and taken seriously by upper management. Back-to-school and the holiday season can make or break a retail business. The holiday seasonC3Thanksgiving through one week after Christmas is monitored especially close by all at the Chicago office. Upper management and marketing visit the malls throughout the year and critical shopping seasons and make recommendations on how to improve sales. If the store is a mess, they are called on the carpet. All this being said, it is important we sustain the MessyC-s boycott in the shopping malls.

Make sure the owners UNDERSTAND the reason for sluggish sales in the malls is due to the DEMISE OF A CHICAGO ICON. Even in the positive Mayfair article the boycott only received one sentence. We have to show everyone the boycott is more than a few noisy Chicagoans. We need the help of our suburban supporters. To our suburban and out-of-town/state boycotters: help us keep TLC-s feet to the flame. Your support carries more weight than you can possibly imagine. ItC-s critical we all stand our ground with the onset of the holiday season.

VIVA LA BOYCOTT!


Date: Tues, August 21, 2007,  11:00 pm CT
Posted by: Miller

Well folks, its been almost a year, and I've only been in the State Street store, twice in that time. This is a store that I used to frequent several times a month since childhood and never leaving empty-handed. The special experience is now ruined and macy's (note small "m")had made a terrible mess of things!

I must say that macy's actions have annoyed me so much that I no longer care to shop at their stores. So unfortunate, that they have so negatively impacted our City, the American Department Store and our revenue and tax-base in Chicago. Everyone I know, refuses to shop at the store, and I rarely see the red-star bags on State or Michigan Avenue.

I must admit, that it seems alien, but I no longer feel the need to go to State Street or Michigan Avenue and I've always been the biggest supporter of State Street. I can now buy everything on-line, since I refuse to shop at Macy's.

How could this City allow the demise of Marshall Field, and then not figure a way to save Carson's on State??? We pay millions to bring "Fortune 500 Companies" to Chicago, with all sorts of incentive packages, yet our largest retailing giants, fade overnight.

How inept can you possibly get???...and what has happened to reason and common sence??? macy's certainly lacks those qualities and I have a feeling that its only a matter of time, before the company is purchased. However, the price as we've seen continues to fluctuate and once it reaches an all-time low, we may see a buyer.

See you on Sept 09!


Date: Tues, August 21, 2007,  6:30 pm CT
Posted by: denise rule

"Burns, Diann C" DCBurns AT cbs DOT com

Hey again Denise; I expect that either side will not be happy with the reaction from the other side. That's okay. At least both sides got to air out.

Thank you for the reminder--the rally is on our schedule still. I will put the reminder in again, so that the planners note the passion has not died down.

Thanks again. See you soon.

Di

JUST A REMINDER.....GOT THIS BACK FROM DIANN BURNS OF CBS CHICAGO TODAY! THEY WILL BE THERE ON 9/9. I ESPECIALLY LIKE HER SENTENCE ABOUT "so that the planners note the passion has not died down." be there or be square.


Date: Tues, August 21, 2007,  5:26 pm CT
Posted by: Mrs. W

Drew,I couldn't agree more about what Sears /Kmart are doing with Martha Stewart. I was in a Kmart and saw all the Martha Stewart goods and thought they should be on clearance and was told the same thing. Although people on this site have stated they will discontinue the line at the end of 2008 why would people go to Macy's and spend twice or three times as much as Kmart? Jim, you brought up some good points that the product lines are of average to good quality but at way to high of price points.

Given Crate and Barrel, William Sonoma or Table Le Sur; all are far superior labels, why is anyone going to pay such price points for a dept. store that is competing against Wal-Mart and Target?

By the way, I diverted a niece from registering for her wedding at the Big "M" Bargain Basement Bin. She got it totally as to why... her age group (mid 20's) doesn't think much of Messy's either! I also got a nephew to buy furniture for his new condo at Room and Board, versus "M" Clearance Center on State Street. Jim, what you said about alot of leather furniture, he mentioned also...probably a Lunkhead fetish... they make alot of leather products in China too!!

Mrs. W

Note from Jim:

Brian B wrote me a few days ago to say that he believes that some of the Martha Stewart branded bed pillows at Kmart and Macy's share the same UPC. I have to admit that at first I was skeptical, but now after these reports I wonder if it is true. We haven't had time to compare and verify but that would be something for someone to check outASAP.

Date: Tues, August 21, 2007,  4:45 pm CT
Posted by: Drew

As I walked through Kmart this afternoon, I noticed that the kitchen department was chock full of Martha Stewart merchancise. That's strange, I thought that Kmart was clearancing that merchandise out. Then a "canned announcement" came over the PA system stating that Kmart is launching a new line of Martha Stewart Essentials that will arrive in the store shortly.

I couldn't believe I heard correctly--wasn't macy's supposed to stock the Martha Stewart line as Kmart discontinued it? An employee was stocking merchandise and I asked her about the announcement. She stated that Kmart would INDEED continue to carry Martha Stewart products. She also said, "We're getting in different levels of Martha Stewart items--good, better, best."

When I mentioned macy's selling Martha Stewart she said their buyers told them the merchandise was the same; the only difference was the wrapping and the price. She said, "You can go to macy's and get the same item in light blue box and pay TWICE as much!"

Wonder when macy's will start carrying detergent and dog food like their "closest competitors"?


Date: Tues, August 21, 2007,  3:53 pm CT
Posted by: Drew

According to this report, macy's "closest competitors" are Target and wal*mart:

http://www.marketwatch.com/news/story/target-profit-up-customers-still/story.aspx?guid=%7B0CEE2EC9%2DC03E%2D477C%2DA583%2D2D054AB54C75%7D&siteid=yhoof

Now it's official!


Date: Tues, August 21, 2007,  3:25 pm CT
Posted by: Field's Fan

I found this thing on emporis buildings. It is about the former Jones Store flagship. It was demolished last year and it was labled as macy's store. It was closed in 1998 and it was demolished before the name change.

Date: Tues, August 21, 2007,  2:23 pm CT
Posted by: Patti in Indiana

Oh yeah...

Where are they moving the Frango kitchen to? Have they announced that yet? Why not?


Date: Tues, August 21, 2007,  2:19 pm CT
Posted by: Sarah

Those Marshall Field's posted by "A1" serve as a sad reminder of how much we lost when Macy's replaced Marshall Field's. Field's truly made us proud and knew how to connect with customers, creating impact with a genuine respect for quality and tradition combined with a keen eye to lead more progressive, fashion forward trends. It's no wonder that millions of Field's customers throughout the region were so proud of our powerful and iconic Chicago brand.

As to the question posed by the Sun-Times reporter to the city's new planning and development commissioner... Although she prefaced her question with comments regarding Macy's struggles and sales decline, it's too bad she only commented on speculation about the possibility of Macy's State Street store closing someday and turning into condos. There is another, better possible future for the State Street store than turning into condos - that would be being restored again to its formerly successful use as the profitable, successful, growing tourist magnet as Marshall Field's!

Wouldn't Marshall Field's be a far better and more vibrant asset for Chicago, State Street and customers than yet another downtown condo development?

I have yet to read or hear anyone in the Chicago newsmedia suggest that the return of Marshall Field's is an option, yet the reader response to articles reflects what we all hear from practically everyone we know... Chicago, mall operators and customers throughout the region all want Marshall Field's back.

Field's fans are providing a wonderful service for Chicago and for everyone affected by Macy's terrible decision to replace Marshall Fields'.. please continue your efforts with t-shirts, lapel pins and flyers on the streets. You're definitely having an impact, not because you're converting Macy's customers or creating the demand for Field's return, but because you're connecting with millions of people who share your sense of loss! I hope we will all continue to write letters to reporters and editors - I know we're making a difference and it's seems to be the best way to combat Macy's influence over the newsmedia with its huge ad budgets and PR machine!

Field's fans spoke out before the takeover, and we continue to speak out now. Macy's will not win us over and only manages to anger us more at every turn. The customer wants to shop at Marshall Field's, not Macy's.


Date: Tues, August 21, 2007,  2:07 pm CT
Posted by: Philip Eichler

An interesting observation concerning the State Street website: Last September when Macy's took over 111 N. State the State Street website was "cleansed" of references or information about Marshall Field's. None. Zero. I searched the entire thing, not one mention. Field's had been erased, even though the "visitfields" link still brought you to the new Macy's site. Macy's has now added references to Field's, but in their own underhanded fashion. For instance, under the media link, there is now a "press release" heralding the transformation of Field's into Macy's written in a future tense, like it was there before last September, which it wasn't. Likewise, there's now a page entitled "living legend" which explains the history of the store with many references linking Macy's to Field's, which was not there a month ago. Unfortunately, there are still numerous examples of bad grammar and spelling. And they have not bothered to update basic information like it still says that Vera Wang will design the 2006 tree. Well, at least they're consistent; sloppy housekeeping in store, sloppy housekeeping on their website!


Date: Tues, August 21, 2007,  1:13 pm CT
Posted by: Kristin Becker

Writing to Arnold Randall will do a helluva lot more to bring back Field's than writing to Ralph Hughes and Linda Piepho. If you wrote to Hughes or Piepho you'd do a lot more good by writing Arnold Randall as pointed out below.

WRITE RIGHT NOW!


Date: Tues, August 21, 2007,  12:53 pm CT
Posted by: Jim McKay

As mentioned in the post from Beth below, today's Sun-Times includes an interview by City Hall Reporter Fran Spielman of Chicago's new planning chief Arnold Randall.

This is an important point for all Field's Fans to write in and let all three parties -- the editors of the Sun-Times, Ms. Spielman and Mr. Randall -- know why Macy's is a flop on State Street and throughout the Chicgao area. You may wish to approach your letter to Mr. Randall in a different fashion-- or perhaps not.

Regardless, please help the cause of the restoring Field's in service, quality and name, by writing these parties. Their email addresses are as follows:

Be sure to keep a copy of what you write for your own records and future reference.

I admire and support all you do to bring back Marshall Field's. Responding to this interview is definitely one of those things that will help.

Jim


Date: Tues, August 21, 2007,  11:52 am CT
Posted by: Beth

Today's Sun-Times has an interview with the City of Chicago's new planning and development commissioner Arnold Randall. Mayor Daley's previous planning and development commissioner was promoted to be the mayor's chief of staff.

Copied below is the interview's only question and answer that deal specifically with Macy's:

Q. "Macy's is struggling. Their sales are down. There's even speculation the State Street store could close someday and turn into something else. Maybe condos. Would you be surprised to see it close?"

A."We want to work with Macy's. We want to be helpful to them or anybody else who's struggling in the downtown area. If they come to us for help, we certainly want to sit down with them. There's a long history with that being Field's. That needs to be a spot that's gonna be successful. We don't want to have spaces in the heart of downtown that are struggling."

http://www.suntimes.com/business/518174,CST-FIN-Randall21.article

The print edition features a photo of the "Marshall Field's and Company" plaques at State and Washington.


Date: Tues, August 21, 2007,  9:43 am CT
Posted by: Mitch

Ya see...Macy's is nothing but a huge inflated turkey. And when Macy's is gone, and a true Marshall Field's returns, there'll be thanksgiving.

Best regards to all,

Mitch


Date: Tues, August 21, 2007,  9:02 am CT
Posted by: macys east the problem starts here

Macy's: Cross County Center, Yonkers, New York

this is a big suburb store -westchester county NY

History: Cross County Shopping Center opened in 1954[2] as the first mall in Westchester County. The original anchor stores were Gimbels (later Stern's, now Macy's), John Wanamaker (now Sears), and F. W. Woolworth Company. Woolworth operated a main store and a garden store in the mall; the former is now mall space, while the latter was converted to Odd-Job Trading before becoming Old Navy.

The Cross County Shopping Center is undergoing a new development and upgrade, starting in 2009 and scheduled to be completed in 2012

4 floors:

Original Gimbel's New York division suburban store until Gimbel's closed in the late 80's. At that time, it became a STERN'S location until Federated made one of the biggest mistakes in department store history by disbanding the Stern's division.

As Macy's, this store has received a very basic cosmetic exterior enhancement which was only partially completed. Pieces of the white painted parts of the exterior fell off, leaving exposed rust spots. Label scars from Stern's and even Gimbel's are apparent. Upon entering the store, it was very evident that the store physical plant is in need of attention. Air ducts were filthy and black with dust balls blowing furiously as if they have been hanging on since Stern's turned the keys over to Macy's. Floors contained grime in some places, dirty carpets, and dressing rooms that were absolutely unfit for use in some departments because of poor housekeeping .

BASEMENT: The Cellar, Macy's famous housewares department is in very sad shape. Martha's merchandise has arrived but without any fanfare. The robins' eggshell blue colors are very pretty but the merchandise was just simply layed out without any explanation about why Martha Stewart's line is special. (Obviously it's the same brand sold at KMART so it really isn't is it ?)

All of the effort put into merchandising the floor was overshadowed by the boxes all over the floor - - dirty gloves -- a big mess --right in the middle of the store.//it was the christmas department that looks like it was there from last year with leftovers all over.

1st: Cosmetics bays were staffed well (as the staff are not full Macy's employees.) The Mens department was very small and was void of any designer suits. IPOD vending machines on-site. Teenagers looked at the units curiously and simply left without making a purchase. A staff member at a counter right next to it offered no assistance.

2nd-- Staff members were going to lunch and about 4-5 guests were carrying merchandise all around the floor trying to find a sales person to help since the one staff member told them they were going on break.

3rd-- Lingerie and a juniors department. A teenage girl was looking for a particular dress, a staff member told her they didn't have it and told her to go somewhere else rather than assist her with an alternative offering.

interesting: The juniors department had a bank of soda machines and a snack machine that looked as if it was not replenished in weeks. Incidentally, there were candy wrappers on the floor between the machines that had dust on them. I wonder how long they have been laying there ?

;-) SEARS (THE OTHER ANCHOR) HAD A SMALL COFFEE SHOP THAT EVEN SOLD HOTDOGS AND OTHER FOOD ITEMS ! IT WAS CLEAN AND TIDY ! WHY DOESN'T MACY'S HAVE A RESTAURANT ?

loads of housebrands junk..no good stuff.

i misS STERN'S ! i misS Gimbel's Q I miss the original once great Macy's!

--- thanks.


Date: Tues, August 21, 2007,  8:31 am CT
Posted by: laurie c

In spite of a fairly steady drizzle Sunday in Milwaukee, there was still a good-sized crowd at Irish Fest. I was there from 9:30 a.m. until closing at about 10:30. As before, I got many comments on my shirt from people ranging in age from about 30 till 70. One of the top organizers who's been with the fest since its inception was so captivated by the tee-shirt's sentiment that he took me for a ride around the grounds in a golf cart so that my shirt could be seen by more.

Below is a response I got to a message I sent the Milwaukee Journal writer after her article on Macy's dragging down sales at Mayfair Mall. It contradicts what I find anecdotally here. People are upset about the merchandise and customer service but they also strongly identify with the name Marshall Field's.

Thanks for writing. Almost all of the local response IC-ve had in recent months has been from people who werenC-t upset about the name, but they are disappointed with the merchandise and/or service in the store. I personally donC-t find as much there that interests me since the change. I spent more at FieldC-s.

We wouldnC-t cover a protest in Chicago, but we might run a wire report if AP covers it.

I appreciate your input on this.

Best regards,

Doris Hajewski
Business reporter
Milwaukee Journal Sentinel
P. O Box 661
Milwaukee, Wi. 53201

414-224-2386
Fax 414-223-5528


Date: Tues, August 21, 2007,  1:44 am CT
Posted by: Al

Here's some old Marshall field's ads on Youtube that havn't circulated on this website yey, I think,

[[http://www.youtube.com/watch?v=BoS7bue2muc]]

[[http://www.youtube.com/watch?v=9btORtW9Kgc]]

[[http://www.youtube.com/watch?v=-beOwWpBXqw]]

[[http://www.youtube.com/watch?v=bls23ycDQeA]]


Date: Mon, August 20, 2007,  11:53 pm CT
Posted by: RG74

Good Evening,

You might be interested in this article. This goes back to January 2007 but it is very telling about the way Macy's treats people ! Very sad !

http://retail.seekingalpha.com/article/23950

Best Always,

RG74


Date: Mon, August 20, 2007,  11:48 pm CT
Posted by: RG74

Flashback: Twin Cities article: (WCCO Channel 4)

http://wcco.com/topstories/local_story_339184641.html

This articles from 2006 underscores the fact that shoppers DO NOT identify with Macy's !

Check it out if you would like.

Best Always,

RG74


Date: Mon, August 20, 2007,  11:28 pm CT
Posted by: Steven

It amazes me that there are still financial analysts who expect MacyC-s to eventually win over former customers of Marshall FieldC-s and the May department stores. Perhaps it is time for a brief English lesson for their benefit. LetC-s look at the following sentence, shall we?

MacyC-s has also alienated many former May customers by increasing prices and discontinuing promotions and MacyC-s has also alienated many former customers of Marshall FieldC-s by downgrading merchandise and service.

Alienate (from the Latin aliCnus, meaning alien) means to cause to become indifferent, unfriendly or hostile. ThatC-s a fairly broad spectrum of people from those who are simply not interested in MacyC-s (most likely former May customers) to those who harbor extreme ill will towards MacyC-s (most likely former FieldC-s customers).

MacyC-s hopes to regain former May shoppers by increasing promotions such as sales coupons. However, I would think that promotional mailers are likely to get the knee-jerk C,oh itC-s MacyC-s, tossC. reaction from these indifferent shoppers and those who do bother to read the mailers are likely to be further alienated by the typical 200-plus word disclaimers that exclude all but the uninteresting MacyC-s private labels like Alphoni and Charter Crap. Why would these shoppers go through all the trouble to use a MacyC-s coupon when they can simply go to JC PenneyC-s or KohlC-s to get better priced and equally, if not more, stylish merchandise? IC-m trying to connect the dots here from coupon to sale but itC-s just not working. You canC-t get an indifferent shopper excited with a bogus coupon.

MacyC-s hopes to regain former FieldC-s shoppers by bringing back Field Gear (as an C,outdoorsyC. collection of outerwear, cargo pants, sweaters, fleece and graphic T-shirts) and introducing a Star Rewards Services Lounge for Macy's platinum and elite cardholders with amenities such as free drinks, Frango Mints, and coat and package check.

Um, C,outdoorsy?C. Many people on this web site have expressed disappointment that Field Gear was discontinued, but I donC-t think these same people are interested in C,outdoorsyC. fashion. (Quite frankly, I am imagining sweatshirts with elk and moose embroidered on them, so little faith do I have in MacyC-s buyersC- ability to read the Midwestern market.) Field Gear was all about affordable polo shirts, cashmere sweaters, etc. To bring the label back as something different is bound to create more ill will. Oh, I mean CONFUSION.

As for the lounge, so what? ARE there any platinum and elite cardholders left in Chicago or Minneapolis or Detroit? I cut up the card and sent it back as did thousands of others. How is a lounge to draw shoppers back to the store when they are no longer cardholders?

Then thereC-s the local fashion designers and the Frango kitchen, blah, blah, blah, blah, blahC but we all know that those are not going to happen. And even if they did, Linda Peefoul would certainly open her mouth and say something stupid to further alienate shoppers.

HereC-s a tip for the financial analysts who think these attempts will draw shoppers back to MacyC-s stores: Shoppers will only return if MacyC-s gives us what they want.

What we want are our local department stores back.

What we donC-t want are sweatshirts embroidered with elk or moose. Even marked down 75%.


Date: Mon, August 20, 2007,  9:55 pm CT
Posted by: Jon

Here is a tribute to John Wanamaker, who created the Philadelphia department store which rivaled Marshall Field's retail enterprise.

http://www.galenfrysinger.com/philadelphia_macys.htm

Both Mr. Wanamaker and Mr. Field were philanthropic-minded, whose goal was to create the best, compomplete shopping environment possible within the grandeur of the finest architecture and design. To them, the customer deserved the handsome surroundings. You Field's Fans living in the Mid-Atlantic region, already know what John Wanamaker represented in so many facets of Philadelphia life and the high esteem in which he was held. He, and his peer, Marshall Field, must both be turning over in their graves at what has happened to their fine retailing emporiums, as evidenced by the last two photos of the red star "macy-ification" of Wanamaker's.

We encourage all Wanamaker Fans, Strawbridge & Clothier Fans, Foley's Fan's, Kauffman's Fans, Filene's Fans, Liberty House Fans, Lazarus Fans, Famous-Barr Fans, Burdine's Fans, Hecht's Fans, Robinson's Fans, Goldsmith's Fans, Bon Marche Fans, Meier & Frank Fans, and Jordan Marsh Fans to join Field's Fans either at 111 North State Street in Chicago or at your revered local department store on September 9th to protest the macy-ification and ruination which has taken place in our department stores.

Our goal, of course, is to not only restore the Marshall Field's name, but everything else that made Marshall Field's, Marshall Field's: the exemplary customer service, the wide range of merchandise at all price points to allow everyone to find merchandise to suit their budget and style, including a full array of designer brand names in fashion, plus the unique items that could only be found at Field's. Macy's has shown that they do not know the first thing about operating Field's. We want a company, who appreciate Field's for what it was and what it represented to buy Field's and bring back the lustre, the high quality merchandise lines and the Field's brands, and the fine dining in a clean, appealing, well maintained atmosphere.

Come one...Come All! Remember...September 9th at 1:00! Marshall Field and John Wanamaker believed in what they could do and look what they did! In reciprocation, we believe in what we can do, and we therefore should demonstrate in vast numbers what we can do!


Date: Mon, August 20, 2007,  8:58 pm CT
Posted by: Jason

We should all write the Chicago media regarding the flipping of inactive Macy's credit card accounts to Citibank Mastercards. It would make a great follow-up to the fruit flies or the Dian Burns' story on CBS2.

Date: Mon, August 20, 2007,  8:58 pm CT
Posted by: Jeff W.

This past week I had the pleasure of being in Seattle, the home of Nordstrom's Department Store. When I visited the Nordstrom's downtown Seattle store I was struck by its similarity to Field's Flagship store as it was before Messy's. It was then that I learned that the building had been built by Frederick & Nelson Department Store in 1918. It was stated in a handout at the Mordstrom's concierge desk that Frederick & Nelson were so impressed with the manner in which Marshall Field ran his Flagship store that they decided to pattern their store after Field's State Street store. As it turned out, in 1929, Field's acquired Frederick & Nelson (at the behest of the retiring namesakes) and ran it like a Field's store (but retained the Frederick & Nelson name) until it was spun off I believe in the BATUS period of Field's ownership. Field's acquired Frango Mints from Frederick & Nelson and brought them to Chicago. Originally they were called Franco mints (FR from Frederick, A from And, N for Nelson, CO for Company). When Francisco Franco became the leader of Fascist Spain in the late 1930s, Field's changed the name of the candy from Franco to Frango mints. A little bit of history here. Unfortunately after BATUS spun off Frederick & Nelson, the new owners ran it into the ground. The large downtown department store was vacant for almost a decade before Nordstrom's bought it and consolidated all of their downtown operations into the building. I have to tell you that Nordstrom's is really a class act. What a difference from Messy's. I was impressed by the handout given by Nordstrom's that mentioned how influential Field's had been in Seattle. Too bad that Federated never understood or cared to understand that business fact of life.

Date: Mon, August 20, 2007,  6:30 pm CT
Posted by: Jim McKay

Looking to contact Doris Ray with a valid, current address.

I can't bring myself to go in a Macy's store since the switch. I've been inside former Field's locations six times total since the conversion to check out a thing or two that I've heard about here. That's about it for my being in a Macy's during the past year.

A couple of weeks ago I was traveling in downstate Illinois and had occassion to be in a former Famous-Barr location that is now Macy's.

I did check out the new Martha Stewart items -- sheets, dishes and glassware were displayed. They certainly weren't hideous. They were simply boring and similar to items at other stores. The only catch was the price was ridiculous. For instance, the water goblets were OK -- kind of plain and nothing special -- but priced way too high. Same thing with the sheets -- plain -- not especially exciting -- and way overpriced.

I also checked out the furniture department. Like the items in the ads I commented on a couple of weeks ago, there was hardly any variety and the furnishings were mostly all rather masculine and in dark earth tones. Again, I didn't think it was awful but it was rather plain and uninspired and way overpriced.

Finally, I figrued I would check out the Frangos. Being about 130 miles south of Chicago in a college town, I figured they would have Frango's. Heck, about 15 years ago a shop in the town got in trouble from Field's for reselling Frangos at a 50 cent to $1.00 markup. I asked about Frangos in this Macy's and the clerks had no idea what I was talking about. Quite amazing when one considers that Lundgren told the shareholders in 2006 that Martha Stewart, Frangos and Zoom iPod vending machines were the three innovations that would make Macy's hugely profitable after the rebuilding and rebranding year of 2006.

Today there was a story about Brad Pitt, Angelina Jolie and Gweneth Paltrow being in Chicago. The article ran in hundreds of papers. It said that Paltrow was in town signing boxes of her new scent "at a Macy's..." How very sad, I thought. A year or two ago they would have written, "at Marshall Field's flagship..." or "at the legendary Marshall Field's store..." That's what's it's come to: "A Macy's." 111 N State is just another Macy's. Nothing special or worth being noted by a reporter.

All of the above demonstrates why Macy's is not succeeding.

No "viva la boycott" here. I don't want the boycott to live for ever...and neither do other Chicagoans. We just want to say the boycott is working and we know we will have our world-reknowned icon and destination back.

Jim


Date: Mon, August 20, 2007,  6:30 pm CT
Posted by: Doris

Thanks Jimmy G. I'm glad you are sparing us the horror! It would break my heart even more to see all you have seen!

This boycott is a clash of wills between Terry Slumlord-gren and Chicago. If he had his way he would destroy the Marshall FieldC-s name throughout the entire city. I was just thinking even of that story last year where Macy's made a deli owner stop selling a sandwich named for Marshall Field.

Mr. C+TC- is trying to erase a part of Chicago history wherever he can. He appears to be totally clueless. Remember when he said C+itC-s not as if weC-re changing the name of the Field MuseumC-. That statement speaks volumes. First, itC-s as if he is saying, shut-up, fall in line, or IC-ll change the name of the Field Museum, if given the opportunity. Secondly, he doesnC-t understand or care about Chicago and its historyC3it was just a store name change.

Has anyone called C+thatC- store recently? You get a recording with a list of departments and which number to punch, and then youC-re put on hold and told your call will be answered in the order in which it was received. I got the feeling I had just called an understaffed government agency and not a retail department store wanting my money. What a messCmake that MessyC-s! Someone without a doubt failed Retail Business 101.

I suggest each of us target a different Board member. Let's develop a relationship, keep that person informed as to how Chicagoans really feelC3donC-t let Terry Slumlord-gren feed them a bunch of lies using smoke and mirrors. I wish a Board member would visit the store on their own without the knowledge of Mr. C+TC- and see how they like the service. IC-m not saying to stop the form letters to all the Board, this is just another idea. ItC-s poor business practice to ignore personal correspondence forever; and if they do, tell the news media how poorly you are being treated. p>

Sorry to be so wordy. Viva La Boycott!


Date: Mon, August 20, 2007,  4:46 pm CT
Posted by: Mitch

If I were to receive a response such as was received from store manager Ms Piephoe after a customer's concern of the sanitary conditions and general conditions of a store, and was told, "I (store manager) think the store is clean," I would respond by saying, "Then you shop in there, I won't.' That type of response is in essance calling the customer a liar.

Should we have 6 pall bearers carrying a black coffin marked "Macy's, R.I.P." at the September 9th rally?

Best regards to all,

Mitch


Date: Mon, August 20, 2007,  1:45 pm CT
Posted by: Drew

Warning about Macy's Credit Card accounts when they go inactive for 25 months:

http://consumerist.com/consumer/leaks/got-an-inactive-macys-store-account-heres-your-new-citibank-mastercard-290408.php

Is there no end to macy's mayhem?


Date: Mon, August 20, 2007,  1:08 pm CT
Posted by: amelia

..a citi analyst discusses consumer behavior based on recent retail reported earnings.

http://link.brightcove.com/services/link/bcpid203719194/bclid86272812/bctid1144206509

http://link.brightcove.com/services/link/bcpid203719194/bclid86272812/bctid1144206509

DUH!! she speculates on what we already know. macys alienated their first tier of customers by changing the MF name, and the second tier by selling a crappy product. everyone knows macys made a big fat juicy mistake.

back to school....the holiday season....this is make or break time people!


Date: Mon, August 20, 2007,  11:49 am CT
Posted by: Beth

Once again Macy's proves itself to be completely lacking in business ethics. I wonder if this is what Macy's meant when they said they would do whatever it takes to win back customers. They simply meant that they would do whatever it takes to generate revenue from lost customers by selling their personal information to a bank and opening credit card accounts in their names without their approval!

Link and excerpt from the Consumerist:

http://consumerist.com/consumer/leaks/got-an-inactive-macys-store-account-heres-your-new-citibank-mastercard-290408.php

"Recently, a Consumerist tipster sent in an internal memo from Macy's explaining that the store was "flipping" 3.5 million inactive store accounts into Citibank Mastercards. The memo reads:

"Approximately 3.5 million inactive (24-48 months) Macy's accounts have been selected to "flip" to the Citibank Mastercard. That means the customer will be sent a Citibank Mastercard to replace their inactive Macy's card. "

The "flip," as they call it, was "opt-out"C3which means that if you missed a recent letter from Macy's explaining that they were going to open a credit card for you, you can expect a Citibank Mastercard in the mail.

We hadn't heard of this questionable-sounding practice before, so we showed the memo to Elizabeth Warren, consumer law expert and Harvard professor. She hadn't heard of it either, but expressed concerns about what this action by Macy's might do to a customer's credit score.

We were concerned, too. It didn't seem possible for a store to simply decide to open an unrelated credit card account for customers who had inactive store cards. How was it happening?"


Date: Sun, August 19, 2007,  9:26 pm CT
Posted by: Alan

Regarding Jim's comments: That definitely was the "bean-counter" analysis you got from me. I agree there is a lot more going on, although it is useful in understanding why the stores in Michigan are struggling as well, even though the attachment there was to the Hudson's name and traditions. Part of misreading the market (and what is likely to be studied in business schools) is ignoring the traditions and taking cost cutting too far. The switch to the plastic bags (and the lack of knowledge or appreciation for Dayton-Hudson's failed attempt to replace the green bags) is a perfect case in point. While Field's did have plastic bags, they were of higher quality and weren't used as often as Macy's grocery store-quality bags are. They don't seem to understand that putting a $100 purchase into a bag that looks like it came from Jewel doesn't exactly reinforce a shopper's decision to make a purchase. It doesn't do much for a brand's equity, especially for a brand trying to replace so many long-established retail legends.

Even the "happy" shoppers in the Detroit Free Press article are not the kind that any store with even moderately high-end aspirations wants, since you can't make money selling Hugo Boss suits for $190 or Liz Claiborne blouses for $11. And if the best thing you can say anbout Alfani is that the undershirts are good, that doesn't exactly say much about its potential.

Looking at this in a different way, Field's transcended brands because of its long history and ties to Chicago. It was a retail legend that commanded a market premium because of its strong potential and reputation. Macy's had little value or recognition here outside of an annual parade on TV, and thus had to start here from scratch with the negative backdrop of having "replaced" a legend. It's like being the person who replaced Michael Jordan on the Bulls, and they haven't done much of anything right along the way. Had they done what they had done and kept the name Field's, sales would have dropped, since what they did went far beyond a name change. They managed not only to alienate (perhaps permanently so long as it's Macy's on the door) the old Field's shopper, but have not managed to attract a replacement base. It should serve as a warning that merely putting the Field's name on the existing stores (which I wouldn't be surprised is under consideration) won't work.


Date: Sun, August 19, 2007,  8:59 pm CT
Posted by: A. Perkins

The newspapers in Detroit and Milwaukee both have stated that Macy's has not been successful.

Chicago newspapers need to do a better job of picking up on this.


Date: Sun, August 19, 2007,  8:51 pm CT
Posted by: Drew

nother DIRECT jab at macy's:

http://www.fool.com/investing/value/2007/08/17/kohls-is-cool.asp

MORE rain on macy's parade:

http://biz.yahoo.com/ap/070816/earns_retailers.html?.v=9

Penney's is doing great with their private brands; it's facinating to consider that Macy's isn't. It says a lot of about is going on -- or not going on -- at Macy's.

http://www.marketwatch.com/news/story/jc-penney-profit-up-17/story.aspx?guid=%7B13E8C723%2D27AF%2D4B83%2D8C57%2D178FB7B2F86C%7D&siteid=yhoof

Date: Sun, August 19, 2007,  6:15 pm CT
Posted by: Joseph From CA

I read the article about Macy's poor sales in Detroit, and it brings up a highly valid point, at least in the case of former Field's shoppers, that Macy's has alienated its customer base. One of the basic principles of marketing is that you have to know who you want your customers to be. Over the past few years, Macy's has not shown any clear direction about who they are trying to market to. We all know Field's had something for everyone. So now (at least in Chicagoland), the bargain conscious shoppers are going to Carson's, JC Penney, Kohl's, etc while the high end shoppers are going to Nordstrom, Von Maur, Lord & Taylor, Saks, and Neiman Marcus.

Out here, there isn't much talk in the press about Macy's, but many people who I have talked to do not like the path Macy's has chosen. Many longtime southern Californians like myself wish for the days of The Broadway, Robinson's, Bullock's, I. Magnin, and other stores that have faded into history. I will say this, I think out here many of the bargain conscious shoppers who used to shop at Robinsons-May before it was swallowed by Macy's, have gone to the likes of JC Penney and Kohl's because they find Macy's to be too expensive. The well-heeled bunch out here tends to stick with Nordstrom, Saks, and Neiman Marcus.

We're fighting a tough fight, but I know we will win. There's no place like Field's!


Date: Sun, August 19, 2007,  3:09 pm CT
Posted by: Mrs. W

All,

Did you all notice Macy's trying so desperately placing an advertisement in the Sunday Trib's Magazine section? As usual, it was in their nasty Communism Red backdrop spewing all their "supposed" goodwill Macy's is doing throughout Chicagoland. Please, what was funny was also in the paper were a list of the most charitble companies in Chicago listed from United Way and surprise, Macy's was no where to be found!!

Their spin machine is working big time, I see it as their last efforts that if they don't generate an increase in traffic and sales in the Marshall Field's stores through Christmas, something will give early next year as to a change back.

Let's keep the fight front and center for the return of Marshall Field's. I am going to attend the September 9th rally with our family decked out in clothes you can no longer find in Messy's. Who'd be caught dead in most of their cheap, unflattering knock offs. Please....

"M" stock is trading at a two year low and shareholders aren't going to continue to tolerate the lies, misinformation and distorted facts as to why consumers are confused and not shopping at Messy's. We all know the reasons why and we will all do our best efforts to reiterate the correct information to other consumers and loyal Marshall Field shoppers of the disasterous decision to remake America's Best Department Store into literally " flee bag" status.

Viva la Boycott!!

Mrs. W


Date: Sun, August 19, 2007,  2:57 pm CT
Posted by: Drew

Here's an well-documented and insightful article on macy's disappointing performance in Detroit:

http://www.freep.com/apps/pbcs.dll/article?AID=/20070819/COL23/708190565

As Ms. Kovanis mentioned, shoppers WERE willing to give macy's a try but macy's offered no reason for shoppers to patronize their stores.

The personal service and designer lines aren't available for the high-end shopper, the value, quality and selection aren't available for the mid-level shopper, and the decent quality, basic merchandise at affordable prices isn't available to the value-oriented shopper. In essence, macy's offers no compelling reason to visit their stores.

Lungreed wanted to establish "America's Department Store" from coast to coast. What a concept! Sears and JC Penney have had a similar strategy, for what, about 100 years? Sears, Penneys--and more recently, Kohl's--all stand for something in the marketplace. For conservative, dependable merchandise, visit Sears; for stylish but not trendy merchandise and good variety, shop at Penneys; for moderate and somewhat better merchandise and great value, Kohl's is the place. Of course, Saks, N-M, and Von Maur are noted for great service and top line merchandise. The remaining regional stores (Bon Ton, Boscov's, Belk, Dillard's) have their own virtues, as do the discounters (wal*mart and Target).

So macy's offers what to whom?


Date: Sun, August 19, 2007,  2:37 pm CT
Posted by: James in Minneapolis

I passed thru Nicollet Mall Store yesterday on my way to the gym, as it was raining here. Oh my----it was the day after Glamorama and all sorts of "types" were on Main Floor in Cosmetics with their Cowgirl hats on, shopping, I guess. The most obnoxious, loud rock music was blaring around the Lancome counters. As I ascended to 2nd floor to catch the skway to the gym, I could still hear the music up there as well, it was that loud. Second floor Men's was pretty deserted---apparently no Glamorama boost up there; a few college guys looking at jeans and T-shirts plus about 4 guys in shoes. Nobody in suits; maybe 3 guys in dress shirts & ties area.

Normally, a rainy Saturday would have been a grand shopping day Downtown as parking is so easy with attached ramps and skyways.


Date: Sun, August 19, 2007,  1:48 pm CT
Posted by: Brad

There's a great article in today's Detroit Free Press about many reasons for Macy's failure in Detroit:

http://www.freep.com/apps/pbcs.dll/article?AID=/20070819/COL23/708190565&imw=Y

Here's a brief excerpt from the long and critical article:

"But almost a year after the green Field's signs came down and the shiny red Macy's signs went up, we're disappointed shoppers, frustrated by the selection and the feel of the stores."


Date: Sun, August 19, 2007,  1:10 pm CT
Posted by: Field's Fan

I miss fields. Macy's sucks.

Date: Sun, August 19, 2007,  1:09 pm CT
Posted by:

Just want to give everyone a heads up who is looking for alternatives to Macy's, Lord & Taylor has revamped its website. Definately it looks like they are going back to being more upscale than they were under MAY's ownership. Anyhow, check it out if you have a chance. It's great for people like me who don't live in an area with a L&T store.

Jim, you brought up an important point that Field's not only needs to come back to State St., but also to Water Tower. Even though the Water Tower Field's didn't have the history like State St., it was still a top-notch store. For me Water Tower holds a special place because that was the first Field's I shopped at.

Keep up the good fight fellow Field's fans. It's obvious we have Macy's on the ropes, but we want to keep hitting them until we've got them knocked out. I've said it before, my motive for boycotting Macy's has two purposes. One is to obviously send the message that I want Field's back, but the other is to also say I want Macy's restored to the prestiege it once had (ie: the Sea Green bag/box era from the late 80s and early 90s) before Federated got their hands on it.


Date: Sun, August 19, 2007,  1:03 pm CT
Posted by: (L. Grand

Thanks to Gail for sending me about 20 "Forever Marshall Field's" buttons!! My mother-in-law in Grand Rapids wore one to her son's house today, and took a couple with her to give to her son and daughter-in-law!! I asked her to make sure to point out the www.fieldsfanschicago.org website on the bottom of the button to them and encourage them to check out this site. Also, my sister-in-law in Detroit hates Macy's - "why shop at Macy's when it's like walking into Kmart?" - and I'm sending her a few buttons also. People in markets other than Chicagoland are not quite as aware of the existence of this organization, so I wanna spread the word as much as I can. THANKS GAIL, JIM, ZELDA, PAT, AND EVERYONE ELSE FOR YOUR VALIANT EFFORTS!!! Those who voice their disgust with Macy's and their undaunted desire to see Marshall Field's return are but a small SAMPLING of what the majority would want to see happen. There has been a mocker on another forum who has tried to portray fieldsfanschicago as a small group of emotional, whiney people - BUT WE KNOW BETTER. Fieldsfanschicago represents A VAST NUMBER OF PEOPLE FROM ALL ACROSS THE NATION WHO WISH TO SEE MACY'S GET OUT OF SO MANY REGIONS WHERE IT IS CLEARLY UNWELCOME - and who wish to see the return of the beloved department stores Macy's attempted to erase the significance of - ESPECIALLY MARSHALL FIELD'S!!!

I also would like to encourage as many as read this to be in Chicago on September 9, 2007 - we need to come out in remarkable DROVES to make our voices heard. The news media WILL be there. LET'S BE THERE!!


Date: Sun, August 19, 2007,  CT
Posted by: Jim

Alan; I wouldn't be surprised if that was the case with Santa Bear--heck, remember in the December 31, 2006 Chicago Tribune Q section they said they were getting rid of Marshall Field's branded Frangos even in Chicago. Here we are eight months later and I'm told Frango mint chocolates are still co-branded Marshall Field's. Is it becuase they have THAT MUCH old overstock or because they realize still selling new boxes with the Field's co-brand sells Frangos? Probably both.

As for your other analysis, you only address one facet of what Gail wrote about. As such, it is as if it is written by some bean counter analyst. Aside from the upmarket/downmarket issues, there are so many other facets to this that they are each reasons Macy's will never succeed in former Field's stores. There's how Field's is firmly embedded in Chicago culture and history, there's service...all Macy's had to do was study how Dayton-Hudson's switch from forest green to recycled brown paper bags messed with Field's shoppers' psyche enough that sales dropped significantly back in the early 90s. Remember, the bags even had a short story on the side panel explaining why they believed the bags were better. That whole flub is being repeated--this time by Macy's--as a grand scale fiasco.

You think Macy's would get the message and want to get profits back. All they have to do is bring back Field's in service and merchandise, as well as quality. Even the gestault nvolvement reeks of self-interest reeks solely of self-interest. Field's shoppers and Chicagoans aren't stupid.

Jim


Date: Sun, August 19, 2007,  11:16 am CT
Posted by: Alan

Gail,

Federated's takeover of May is definitely a future (perhaps even current) textbook case on how not to handle a transition. They completely misread the market, and took the May value stores to a pricier (but not higher quality) level, and took Field's down to the muddling middle just at a time when the premium stores started taking off.

To put Field's much-mentioned supposed past struggles into context, remember that even Nordstrom struggled in the early part of this decade with stagnant sales. It was cyclical, rather than structural. Target left Field's in better shape in 2004 than it was in 2000 (when they first started flirting with the idea of selling the chain), and had Federated simply done nothing to Field's but exercise their better buying power, they likely would have benefited with similar same-store sales increases as Nordstrom has seen (perhaps slightly less since part, but not all of the home sale decline is cyclical).

Instead, what Federated has done is make the chain weaker structurally. Moving down market hastened the erosion of longtime Field's customers to Nordstrom and other high-end retailers (getting them back will be tough enough, and likely impossible as long as it is Macy's), while it failed to bring in middle market customers from more cost-conscious Kohl's. Turning this ship around will take more than a few coats of paint and the "stay-the-course" attitude that seems to be prevalent around the company. It will require a massive change in strategy, and if sales stay down, the Street will really start to demand changes, current market conditions notwithstanding.

On to another topic mentioned by someone else, I suspect what they are doing with Santa Bear is attempting to drum up some interest. It's clear the bears didn't sell well last year (after years of usually selling out the day after Thanksgiving), particularly when Federated started giving them away hundreds at a time to local toy drives. It would be great to see a repeat of that this Christmas. They have already worked their expectations down and have told the Street the same. Again, if they fail to meet even reduced Christmas expectations for a second year in a row, it could be enough for a big shift in strategy.


Date: Sun, August 19, 2007,  7:41 am CT
Posted by: Darrid

Let's make a few assumptions about the latest reports of sales dropping 2.5% and income being down 77%.

Income - I'm sure during last year the company was benefiting from the sale of several retail locations due to the divestures. I would also guess that store closing sales would contribute nicely to the bottom line.

Sales - Let's assume that the Bloomingdale's chain (if it was broken out) is still performing well with increases similar to what we've seen with Saks and Nordstrom.

Let's also assume that legacy Macy stores are still seeing 5-7% increases similar to what we had been seeing before same store sales included former May locations.

After playing with the numbers in my head, let's guess at a 3-5% increase with legacy stores combined also factoring for the current economic climate.

Overall I would guess that there is a drag of at least 10% or more from former May locations based against total company sales of $26B. From another angle, I would also guess that former Field's locations such as State Street may be even more.

$2.6B in sales will be tough to recover especially after loosing market share from closed stores. If you do a direct comparison to fast food, competition helps fuel market share as you see almost every fast food restaurant in clusters together.

Does anyone else see it like this?


Date: Sun, August 19, 2007,  6:13 am CT
Posted by: A. Perkins

Let's all thank Nancy Conley for being maybe the first person in the retail industry to tell the truth about Macy's and their mistakes in the Midwest with Marshall Field's. Certainly the Macy's execs will go after her for her honesty.

Send her a thank you note and carbon her bosses. She should be commended for her remarks to the Milwaukee Journal Sentinel on this matter.

http://www.jsonline.com/story/index.aspx?id=648464

Nancy Conley, Marketing Manager
Mayfair
2500 North Mayfair Road
Wauwatosa, Wisconsin 53226
(414) 771-1300


Date: Sat, August 18, 2007,  10:44 pm CT
Posted by: Drew

Thanks to those who post links to other sites that are critical of macy*mart's operations. These other sites VALIDATE what members of this blog have been saying for almost a year: macy*ization was a serious blunder that resulted in horrific failure! Early on, critics of fieldsfanschicago.org felt members of this group were over-reacting to the change and accepted Lungreed's propaganda about how the shoppers would "love macy's." Somehow, the critics have now become believers who realize that Lungreed's empty promises will NEVER materialize.

Given the loss of jobs, destruction of regional identity, alienation of consumers and suppliers, loss of market share and profit, Lungreed should take the same "honorable" route of departure taken by the Chinese executives responsible for tainted products.


Date: Sat, August 18, 2007,  10:20 pm CT
Posted by: Jim McKay

Thanks to all who helped make leafleting outside State Street a huge success all afternoon today, especially Alfred who flew in from the East Coast to leaflet and Mike who is a Saturday afternoon regular on State Street. Also special thanks to Gail for providing the hundreds of buttons that were distributed today and, of course, J. who has made tens of thousands of leaflets available for us to distribute, even on short notice.

As someone alluded, there was a special impromptu lunch time leafleting session yesterday. I can't tell you how it compared with Gweneth Paltrow's appearance since I sure didn't go outside and I saw no lines stretching outside, but I can say it was probably the busiest 90 minutes of leafleting and button distribution I have encountered since it began last Fall. Many said they were already boycotting. I don't think many of those receiving buttons and leaflets were there for Paltrow or to shop Macy's.

It would be of great help to have additional volunteers so leafleting could be expanded to a point adjacent to Water Tower Place. Leafleting anywhere helps but leafleting by these former Field's stores helps a great deal and dispels the myth that Chicagoans would be content just to have State Street back as Field's. Thanks for contacting me if you can assist next Saturday even for a couple of hours.

Jim


Date: Sat, August 18, 2007,  10:13 pm CT
Posted by: Jimmy Gimbels

Guess who spied on Macy's today during the BIG ONE DAY SALE taht actually lasted two days? Why Jimmy Gimbels, of course! The store actually had some traffic but most people were not making purchases. The back to school shoppers were out in full force...but not at Macy's.

It's the attention to details that made Marshall Field's special. More reasons why Macy's is NOT Marshall Field's:

1. They've stopped putting shoes on the in-store manikins. Very odd but I noticed it in three Macy's branches.

2. For goodness sake, will someone...anyone...please polish the silver ware. Tarnish city!

3. In order to return an item, you need ALL tags (both manufacturer's and Macy's price ticket) to get a refund, PLUS a receipt. Some housewares now sport small stickers that must be on the item in order to get a refund.

4. No paper towels in the men's room....again.

5. Elevator out of service...again.

6. Watched two black-cloaked salespeople having problems ringing up a basic cash sale. Is there any training?

7. Macy's semi-annual oriental rug sale (selected stores only)has been running for 4 months now with no end in sight.

8. Martha Stewart merchandise in housewares still needs to be dusted. Remember when I wrote about the cracked pieces and the flaws in the glaze? Those pieces are still on the shelves.

Feel free to add to the list.

OK troops what ever happended to the announcement about moving Frango production back to Chicago?

Jimmy Gimbels goes to Macy's to spare you the horror.


Date: Sat, August 18, 2007,  9:50 pm CT
Posted by: Brian

So I went to Bolingbrook today to see how empty it was, and I had to pick up a friend who actually worked there. Her and I were chatting about the morale there. Management is actually telling both customers, and associates that had Macy's not saved the day, and renamed all the may stores to Macy's, they would all be closed right now. I have felt ill for the past 4 hours since hearing that.

Date: Sat, August 18, 2007,  7:34 pm CT
Posted by: joyce deutsch

I live in Southern IL (but lived in Chgo and spent the most importantly meaningful moments in my beloved M.F's,until 13 years ago) and recently checked out our Macys Women's section, and it was a frightening experience. There were items from ten years ago, I swear. A friend in retail told me that the old Famous-Barr stores were classified by letters, a, b. c. etc, according to demographics I guess. We had a lower class Famous-Barr, which Macy's bought a couple of years ago. Even a So. IL Class D Famous Barr goes downhill when Macy's buys it. And when I walk through it, I see little boxes of Frango Mints, and am appalled.

If anyone happens to have access to an Amtrak pass or is coming from Southern Illinoism, please let me know via this site. I'd love to be at the 9/9 Protest, but can't afford the ticket right now.


Date: Sat, August 18, 2007,  3:03 pm CT
Posted by: LiMack

Lots of us have been waiting for more information on the long-rumored bail out or buyout of Macy's by a major venture capital company such as KKR or others. The recent upheaval in the mortgage markets has significantly affected Wall Street---making money tighter and has at least temporarily shattered the liquidity and capital available to many large investors. I suspect this means that Macy's will have to continue to struggle along on its own lessening steam for a while yet, as few investors will be willing or able to consider taking private such a behemoth as "America's Department Store".

Perhaps, though, this is a time where smaller "chunks" of the empire will become attractive to smaller investment groups who are astute enough to see value and opportunity in certain historic retail brands and vital cities. Marshall Field's and a few others would surely be solidly in that category. I should think, too, that an overstretched Macy's might welcome such a divestiture. Getting out from under the Macy's cloud would be so positive and is so necessary for a total and proper resurrection of Marshall Field's to occur. Field's customers await that day with hopeful anticipation and willing wallets.


Date: Sat, August 18, 2007,  1:40 pm CT
Posted by:

Chicago, Michigan is with you. I won't shop Macy's either. I just heard they are getting rid of santa bear. What are they replacing him with, santa snake?

Date: Sat, August 18, 2007,  12:48 pm CT
Posted by: Gail

Now that Macy's (formerly Federated's) stock is at a two-year low and profits are down 75%, I looked back over a five-page letter that I sent to members of its Board of Directors back in June of 2006 (before the conversion). Here is an excerpt:

"I know that the constant chatter about Marshall Field's must get tiresome, but this is an important decision for Federated, so I hope you will bear with me. By now it should be obvious that the unhappiness over the name change is not going to go away. It continues to occupy the Chicago airwaves and newspapers. More importantly, it continues to be an important topic of discussion around the office water cooler, over the dinner table, and in every place Chicagoans gather. Marshall Field's is an important symbol of Chicago. Chicagoans won't get over its loss easily. Federated stands to lose a great deal by doing the wrong thing.

You're a director. Ordinarily, that's a job that shouldn't require your full-time attention. But now and then an issue comes along that requires careful and independent scrutiny. Here it is. Federated is on the road to becoming a business school case study in failure. Don't be one of the directors who let it happen."

The letter goes on to explain why converting Marshall Field's was a mistake and how the market research they were relying on was misleading. I tried to do so in a respectful manner.

Along with the letter, I sent them hard copy of the "Keep It Field's" petition. I never heard back from any of them. Not Meyer Feldman of the Columbia Business School. Not Joseph Neubauer of ARAMARK. None of them. The only arguable exception was Marna Whittington of Allianz Global Investors who sent her copy of the petition back to me--unopened and without any comment. Was this an act of belligerence on her part? Or just office incompetence? I surely don't know. But if it was belligerence, the mess that she's in now serves her right.

I now have one more thing to add: I TOLD YOU SO.


Date: Sat, August 18, 2007,  12:39 pm CT
Posted by: Jane

When they talk of down sales and poor employee morale at what was once both Milwaukee's premiere department store and Field's #1 store for leading sales per square foot, it is entirely true. Isn't it sad how sales in the entire mall are suffering---and being attributed to Macy's? As I have said before, how can Federated justify a decision that has been surrounded in so much negativity? It doesn't even appear that the abysmal sales figures are getting through to the people at the top.

And now for a story you may all enjoy (and I'm not Jimmy Gimbels, either!)....

While cutting through Mayfair Macy's recently, I overheard a saleswoman who has been with the store for probably decades. Her department will be witheld to protect her identity, but she was one of Field's best. She was venting that she was scheduled the following day, a Saturday, to be ALONE in her department, which is a very large department...and one of the busier departments, for the first three hours the store was open, and she noted, "and of course, Macy's has scheduled another one of it's lowest prices of the season sales."

Summing Macy's up in one word: stupid.


Date: Sat, August 18, 2007,  12:28 pm CT
Posted by: JamesfromCa

In this morning's paper where I live in the San Francisco Bay Area, there was an article on the front page about Krispy Kreme Dougnuts pulling out of the area. The article goes on to say that the company tried to expand too fast. Krispy Kreme product was available at several of the company's outlets all over the Bay Area but also at gas stations, grocery stores and baseball games. Harlan Platt, professor of finance at Northeastern University in Boston had this to say "Krispy Kreme sought to saturate the market with a unique novel product that wore out" the article went on to say "if you have all this competition, the unique aspect of the product is diluted" Sound like someone else we know? Also what might go over in the southeast might not appeal to another area of the country. Myself included, people in the Bay Area thought the doughnuts were way too sweet, I ate one bite and that's all I could take. There is another company we know who thinks there should be a one size fits all for every street corner of the country and look where their greed is getting them. The only problem is there is alot more at stake than a doughnut.

Date: Sat, August 18, 2007,  10:42 am CT
Posted by: A. Perkins

Alex,

Thanks for the article about the Milwaukee store.

"In addition to the storm of competition, sales at Macy's department store at Mayfair have declined since the changeover from Marshall Field's last fall.

"Macy's has not been received well in the marketplace," Mayfair marketing manager Nancy Conley said.

At Mayfair Mall, business is still booming at Boston Store (sister nameplate of Carson's). You can't park by that store, it's always filled (unlike Macy's empty lot.)

When Field's was still open, people would shop both anchors of the mall, Field's and Boston Store. They would would through the mall to get to both stores. Now that Field's is gone, the mall isn't getting any of that cross traffic and people are mostly at the Boston Store end.

This same effect happened about 10 years ago when Field's closed their downtown store in Milwaukee. The Grand Avenue Mall quickly became a ghost town, literally. A year later, 80% of the shops were closed. Marshall Field's was the major draw for downtown shopping.

A year ago I emailed the author of the article you have mentioned, Doris Hajewski, about what a mistake it was for Federated to replace Field's and the poor impact it would have on business. She was more or less at the time believing the lies of Lundgren and said that Field's had poor sales already.

I'm going to email her again and ask her what she things about Macy's now. Other should also email her at dhajewski@journalsentinel.com


Date: Sat, August 18, 2007,  9:52 am CT
Posted by: John

Well kids...it has happened!

Kmart has come to State Street!!!!!!!!!!!!!!!!!!! At least that's what some of the windows at the State Street store occupied by Macy's makes it seem like.

In the corner window...at the corner of State and Madison is Martha Stewart's new line VERY prominently displayed in the corner window..the most coveted.

Also, in preparation for Glamorama, they have hung underwear on clothes lines in one window.

Not to sound dramatic, but I almost cried. I could not believe how they cheap it looked.

Terry Lundgren has made some of the biggest blunders in retail history.

Remember the cartoon picture of the Lincoln Memorial where Lincoln has his face covered by his hands, in shock and grief, bent over....that is how Mr. Field I is right now in heaven...

Classy..so classy....

And I also went in there last week. They finally took that damn neon rope lighting off every floor on the main atrium!!

And if you talk to any sales employee pre-Messy's, they will tell you with all their hearts how much they miss Field's and what Messy's is doing to them and how they treat them. It takes nothing to get them to talk. They also said there is rumblings about bringing Field's back eventually.


Date: Sat, August 18, 2007,  8:14 am CT
Posted by: laurie c

Friday was another great day at Irish Fest Milwaukee. I volunteered in the CD sales booth near the Celtic Rock stage for 4 hours and my shirt again got LOTS of attention. There was a whole booth of representatives from Galway and one Galwaygian (????) told me he had been to State St. MF and knew about Macy's buying MF. He put one of Gail's buttons on his shirt and promised to promote the cause. I finished handing out the rest of the buttons ail -- 20 total --in rapid succession. Wish I had ordered more since I'm sure that on Sat. and Sun. they'd go like hotcakes. I still have some bumper stickers I'll bring along.

Re the post about Detroit, I lived there from 1985-1989 and worked downtown. Many were still lamenting the loss of the downtown Hudson's then. On weekends lots of Detroiters would go to either Chicago or Toronto (both equidistant) to shop and everyone I knew loved Field's. Met a woman the other night at Irish Fest from Detroit who took a button. Even though I also felt an East coast vibe in Detroit, I think they really do identify more with Chicago and especially Marshall Field's.

Don't want to bore you with blarney -- hope it's inspirational to hear about the solidarity in Milwaukee.


Date: Sat, August 18, 2007,  7:00 am CT
Posted by: Meg Sanders

I was on State Street yesterday and was given a flyer about this site. I was given one a month ago and keep meaning to stop by. I'm so glad people aren't taking this laying down!

I was passing through the store to get a glimpse of the celeb sighting. Gweneth Paltrow had relatively light crowds. A few feet away on the other side of the door one of the people who was handing out Field's flyers and pins couldn't keep up with demand!

Looks like the Field's supporters upstaged Paltrow and Macy's!

Chicago wants Marshall Field's!


Date: Sat, August 18, 2007,  1:58 am CT
Posted by: Brian

After reading everything on the Sun-Times & Tribune, as well as the numerous other articles, the comments on consumerist, etc. I ended up doing a bio search on Terry Lundgren, first hit wikipedia.

He blindfolded his wife while Vera Wang did fittings for the wedding dress. OOOOKKKKK...

And what's with Vera Wang at Macy's I mean, Vera Wang used to be considered elegant!

BTW. Apparently Lundgren's current wife cooperated with the states attorney against her previous husband, a man who was convicted of insider trader. Robert D. Blackwell is that man's name who is now in the slammer because his now ex-wife and Lundgren' current wife played dumb about the insider trading she assisted him in doing. I'd love to read the court records from that case.


Date: Fri, August 17, 2007,  9:55 pm CT
Posted by: Tony B

I am originally from Des Moines, Iowa, where we had our own tradition of a glamorous downtown department store - Younkers. Younkers finally closed its downtown store after a couple years ago following decades of decline and neglect. This occurred just as downtown Des Moines is quickly revitalizing with a lot of new housing and office development. This revitalization was too little, too late for Des Moines, though.

Now I am in Chicago for the summer and I have been impressed even by the current operation, which clearly pales in comparison to what used to be. I am not much of a consumer (too much moral guilt I suppose), but I do appreciate tradition, downtown vitality, service and decent employment for workers. Marshall Field's cleary represented that and more in the city of Chicago. I sincerely hope that there will be a day when the old department store returns. With the incredible revitalization of State Street underway, I think the Great Street, and Marshall Field's, has a bright future ahead.

I arrived at this website after encountering the awesome people in front of Marshall Field's who handed out flyers opposing Macy's. I'm not sure if I've ever seen such militant consumerism before, but I was inspired and more power to you!


Date: Fri, August 17, 2007,  8:53 pm CT
Posted by: Brian

The Chicago Sun-Times finally reported that Macy's sales are down. And the consumerist picked up on the story!!

http://consumerist.com/consumer/schadenfreude/whats-wrong-with-macys-second-quarter-profit-drops-77-290617.php

Date: Fri, August 17, 2007,  6:21 pm CT
Posted by: C. C. Chicago

A little report from women's clothes at 111 N. State St. today, at 11:30 am:

(I didn't believe Jimmy Gimbles, but now I do.)

What is on clearance on the 4th floor includes clothes that are practically damaged, clothes with major design elements that are missing (Carribean Joe), clothes with obvious holes in them and other disasters. Some of these clothes should be returned to the manufacturer or at least marked "irregular". I really wanted to find something I would like. I DID NOT FIND ANYTHING.

Not on cleareance, but on sale, "Style & Co.?" What IS this crap? Is it meant for teenagers? Is it meant for refugees? Surely they don't think that women who shop in Downtown Chicago would buy these clothes, even when they're "On Sale". They weren't buying this stuff. I'm from Chicago. I can't believe it. Who does Macy's think they think they're fooling?

On to coats. I tried on a nice looking Shelly Segal Laundry jacket, marked $300. on sale at 25% off. But then on closer inspection it looked like it was going to fall apart, and it's only August! I skipped the Gwyneth Paltrow event and walked right out the Washington St. door, empty handed!


Date: Fri, August 17, 2007,  5:30 pm CT
Posted by: LiMack

You know what I really love about this blog?----the comaraderie. When Macy's first announced that they were changing nearly everything about the Fields I knew and loved, Terry Lundgren stated their surveys showed that people didn't really care about the name, and that Macy's had an equal or stronger "high quality" brand recognition than Marshall Field's. Those results surprised me and sounded kind of fishy to me. But I figured, well, hey, a lot of other people must just not have the same level of loyalty or feel the same powerful sense of Marshall Field's connection to Chicago that I do.

But that turned out not to be the case at all. The folks who have found this site and have taken the time to comment, show that people DID indeed care, and CONTINUE to care a great deal about Marshall Field's despite Lundgren's claims. The plummeting sales and profits at "America's Department Store" are another little hint that Terry may have manipulated those survey results just a tad for his own purposes. How I wish someone could hook Lundgren up to a poligraph and find out the REAL truth behind his obviously suspect "survey". Who did you ask about Field's Terry? Did they live in Anchorage Alaska or Bangor Maine? Were they in Kindergarden? You certainly did not ask the shoppers from Chicago and the greater midwest who counted, and would theoretically have been your paying customers.


Date: Fri, August 17, 2007,  5:27 pm CT
Posted by: Tom Karczewski

I'm a native Chicagoan, and here's what I remember about messys in Kansas City: they closed shop and left town in the mid-80's because they couldn't hack it. They're back now, having taken over The Jones Store Company last year, and it would appear they still can't hack it. Lunkhead tried that east coast garbage in Chicago, and it's going to eventually result in his demise. The guy just doesn't get it. Hey, Terry, how are you economies of scale working now? Can you say Seventy-seven-Percent...DOWN?! Terrific job. Remind me never to hire you.

Date: Fri, August 17, 2007,  5:03 pm CT
Posted by: Alex

Further evidence that Macy's is also failing in the Milwaukee market:

(http://www.jsonline.com/story/index.aspx?id=648464)


Date: Fri, August 17, 2007,  4:25 pm CT
Posted by: James Miller

From the Trib article:

[[[When an analyst asked Macy's Chief Financial Officer Karen Hoguet during an earnings conference call if there was any improvement at the former Field's stores, she said, "There has been some, but as we've said repeatedly, the turnaround at Macy's North is going to take us longer. I would continue to make that statement."]]]

Karen, Karen, Karen. It's not going to happen. You're just going to lose a lot more money trying to make people in Chicago like having "Macy's" in the State Street Store.

Why not make money instead? You know what people want. Be smart and restore Marshall Field's.


Date: Fri, August 17, 2007,  10:59 am CT
Posted by: John B.

This is the first commentary I have seen from a mall operator that directly say that Macy's sales have declined. If you read the rest of the article, it partly blames Macy's for the overall sales decline at the mall (along with some other issues).

>From yesterday's Milwaukee Journal-Sentinel:

In addition to the storm of competition, sales at Macy's department store at Mayfair have declined since the changeover from Marshall Field's last fall.

"Macy's has not been received well in the marketplace," Conley said.

The retailer has struggled nationally, reporting Wednesday that its second-quarter earnings fell 77% and sales were down 2%. The company also lowered its outlook for the third quarter, citing its own negative trends and concern about the economy.

"The buyers didn't buy appropriately for the Midwest," Conley said of the situation at Mayfair. The company has addressed the issue, and Macy's is hoping to improve sales with the introduction of fall merchandise, she said.

In Chicago, some shoppers have boycotted the Macy's store to protest the name change of the landmark Marshall Field's on State St.

http://www.jsonline.com/story/index.aspx?id=648464

Date: Fri, August 17, 2007,  9:27 am CT
Posted by: amelia

i saw a TV ad for macy's last night

***special one day sale this saturday***

let's get some extra people out to help leaflet tomorrow!

PS i dont watch that much TV.... but a few months back when i would flip the TV on i would usually see at least one macys ad. this most recent ad is the first i have seen in a loooong time.


Date: Fri, August 17, 2007,  8:57 am CT
Posted by: laurie c

Went to Irish Fest in Milwaukee last night. It was really a preview since the whole cultural area was not yet set up. Still, it was quite well attended. I wore my shirt from Pat and had Gail's buttons to distribute. I passed out 10 -- all to people who approached me. Several Chicago businesses (the Abbey Pub, an Irish import store, Winston's Market) were there and the people working took the buttons and put them on.

I was approached by a woman who works at one of the Wisconsin former Field's stores, who told me how she loved the shirt. She said that the morale is so low and that the employees despise Macy's merchandise and management. She also said that people who had been there 20+ years were being offered buyouts of $12,000 and that most of the big-spending customers in departments like St. John's had disappeared.

The September 9 protest is very important and we need to get an attendance similar to the first one so we'll really get noticed. To reiterate Denise, you will not regret attending and will really help in furthering this cause.


Date: Fri, August 17, 2007,  7:40 am CT
Posted by: clint

Macy's says it 'might consider' buying apparel brands

http://www.reuters.com/article/mergersNews/idUSN1524818320070815

Date: Fri, August 17, 2007,  1:16 am CT
Posted by: Steven

MacyC-s is credited with dragging down Mayfair Mall in Milwaukee:

>From JS Online (http://www.jsonline.com/story/index.aspx?id=648464&format=print):

Mayfair eases restrictions

Wauwatosa - Mayfair Mall, facing reduced sales, has decided to extend its hours on Saturdays and ease restrictions slightly on unescorted teens. The changes come after Mayfair's sales turned downward for the first time since 2001, Mayfair marketing manager Nancy Conley said.

Adding to Mayfair's challenges are poor sales at Macy's, one of its anchor department stores, and stiffer retail competition in the Milwaukee area.

In addition to the storm of competition, sales at Macy's department store at Mayfair have declined since the changeover from Marshall Field's last fall.

"Macy's has not been received well in the marketplace," Conley said.

The retailer has struggled nationally, reporting Wednesday that its second-quarter earnings fell 77% and sales were down 2%. The company also lowered its outlook for the third quarter, citing its own negative trends and concern about the economy.

"The buyers didn't buy appropriately for the Midwest," Conley said of the situation at Mayfair. The company has addressed the issue, and Macy's is hoping to improve sales with the introduction of fall merchandise, she said.

In Chicago, some shoppers have boycotted the Macy's store to protest the name change of the landmark Marshall Field's on State St.


Date: Fri, August 17, 2007,  1:10 am CT
Posted by: Kurt

Interesting observation- When it was first announced that Field's would become Macy's, obviously Chicagoans would be upset and rightfully so, Minneapolis and Milwaukee weren't happy either, but it seemed that in the Detroit area that most still missed Hudson's and didn't really care, some were even excited to have Macy's (this may be because they didn't have a flagship store anymore like Chicago and Minneapolis, or maybe since they are closer to NY?), however now it seems that those in Michigan are just as unhappy with Macy's as everyone else, in some cases even a little more. They have seen the downgrading of the store firsthand. I've noticed this in the posts and even in the media. to those in Michigan, glad to see your support of Field's!

Date: Thurs, August 16, 2007,  10:02 pm CT
Posted by: Jim McKay

Article in today's Chicago Tribune Business section had the headline, "Numbers don't add up to Macy's revival."

http://www.chicagotribune.com/business/chi-thu_macy0816aug16,0,5096854.story

Meanwhile, the Sun-Times also had an article that featured the 77% profit drop in the headline but also looked to the fall for new Martha Stewart items, etc.

http://www.suntimes.com/business/512552,CST-FIN-macys16.article
As always, whenever you see something about Marshall Field's, Macy's, buyouts, sales stats, and more, do your part by writing in to the newspaper, TV station or other media outlet that is publishing the information. Do this even if it is favorable to our cause. Even if they do not print your letter, it registers with those who are edit ors, producers, content providers, etc.

Just to get you started in case you don't have the info handy, here are some suggestions.

* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated c opy of your response,if you get a copy at all. It is very important that you keep a copy for your records.

* The Letters to the Sun-Times should be sent to: letters@suntimes.com

* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com

* The Letters to Crain's Chicago Business should be sent to: letters@chicagobusiness.com.

* Please remember to include a daytime phone number for verification purposes.

* Be certain to indicate in your letter that it is "for publication."

* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclu sivity.

* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the largercause.

* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.


Date: Thurs, August 16, 2007,  7:14 pm CT
Posted by: A. Perkins

A new 52 week low in M's stock,

FOR THE THIRD DAY IN A ROW!

Have a nice day Mr. Lundgren


Date: Thurs, August 16, 2007,  6:35 pm CT
Posted by: denise rule

Burns, Diann DCBurnsATcbsDOTcom

Hi Denise; In the story, we told you how the viewers complained in one story.. and Macy's was getting the chance to answer in the story you saw.

Can you watch the other on the website and see them sound off on Macy's.

Thank you for watching. We will be there on Sept. 9th. Thank you also for your note.

Di.

here's an e-mail i received from diann burns of cbs news in chicago. this was in response to my letter to her re: her 2nd story on macy's. the point is, SHE SAID THEY WILL BE THERE ON SEPT. 9TH!!! i really believe it is imperative for us to make a strong showing, this time more than ever. we are being watched. the media WILL be there. PLEASE COMMIT TO SHOWING UP ON 9/9!!! BRING SOMEONE WITH YOU! you don't have to stay forever, just show up...the rest will fall in place! if you have ever posted on this blog, and it is within reason for you to make it on 9/9, please please....SHOW UP! you might regret NOT showing up, NOT being there. highly unlkely you will regret being there.


Date: Thurs, August 16, 2007,  5:08 pm CT
Posted by: Erick

Go Green!

9/9

Protest on State Street

Erick


Date: Thurs, August 16, 2007,  1:18 pm CT
Posted by: Paul F

New article re: JC Penny's earnings announcement. So good that the Liz & Company clothing deal is working out for them! No wonder Terry threw such a temper tantrum! Go Pennys!

>>>>>>>>>>>>

http://www.washingtonpost.com/wp-dyn/content/article/2007/08/16/AR2007081600806.html

"[...]Company officials said the back-to-school season was off to a good start, and that sales were strong for women's apparel, including Penney's private-label lingerie brand Ambrielle and Liz & Co. and Concepts by Claiborne.

"Penney raised its outlook for full-year profit to $5.50 per share from $5.49 per share after beating second-quarter expectations by a cent per share. Analysts were forecasting $5.48 per share for the year[....]"


Date: Thurs, August 16, 2007,  12:17 pm CT
Posted by: JP

I was so angry at Ms. Houget's comments that I sent her and Frank Guzzetta this e mail:

Ms. Houget:

Pertaining to the "Market Watch" Press Release Today, you mention Marshall Field's in your quote below:

"Houget reiterated, however, that Macy's North, which is the former Marshall Field's department stores mostly located in Chicago, Minneapolis and Detroit, will take longer to turn around. "The Marshall Field's strategy was very different from the May Co. strategy," she said."

How many thousands and thousands of Marshall Field's fans told you, Mr. Guzzetta, Mr. Lundgren, etc. that we wanted our Marshall Field's to stay in Chicago and you all didn't listen.....now it's affecting your sales and stock price.

The writing is on the wall....if you want a turn around in sales, please bring back Marshall Field's.....I am speaking for Millions of US citizens who are dissapointed, angry, bored, sad, and YES EMOTIONAL that you rid this country of one of the very best department stores......DUH?

This all serves your guys right for not listening and I for one, still do not shop at your stores......Lord and Taylor, Carson's and Nordstrom and speciality stores understand what I want.....and it's not bland Alfani, Charter Club and Tasso Elbow garbage.

You can ignore me and not care what I have to say PLAN, but hey....who am I???? I am just an ignorant customer who deosn't matter to your large corporate EGO!

Regards


Date: Thurs, August 16, 2007,  11:37 am CT
Posted by: Drew

How can this report charactarize macy*s as a "higher end store"--unless that remark is made sarcastically:

http://www.reuters.com/article/marketsNews/idUKN1634801220070816?rpc=44

Wonder how much of the JC Penney sales increase resulted from the macy*mart sales decrease.


Date: Thurs, August 16, 2007,  9:24 am CT
Posted by: James in Minneapolis

Hi All---

I went to Von Maur yesterday for the 1st time. It's really not an option for me to shop there as it way out in a 2nd tier suburb called Eden Prairie, but I happened to be out that way and decided to stop and look at the store.

Upon entering, my 1st impression was that I was back in a 1st class store again: so different from what macy's has made Field's. Sales people approached me, the store itself was quite elegant, a piano was playing, the whole environment was quite classy and it felt really great. But the longer I looked around, I had that Nordstrom feeling: it's nice but not Field's. The merchandise was mostly higher price points so it was missing what was so great about Field's: it covered all price points. I could buy an Armani sweater and then go get a Field Gear polo shirt on sale for $19 to wear to the office where I was liable to get Magic Marker on it and it wouldn't matter---the point being Field's saved me time so I didn't have to go to the Gap for the polo shirt. Von Maur also lacked some imagination; it may just be that this store was located out in the 'burbs so the merchandise was geared to its clientele, but I did not see any really fun clothing to wear out at night-----it seemed geared to the Country Club set. Field's Downtown would have covered all those market niches.

Regards.


Date: Thurs, August 16, 2007,  9:18 am CT
Posted by: Bob in DC

Further to the well-taken comments from folks outside Chicagoland lamenting the loss of their Marshall Field's stores, as well, this note a few weeks ago from ay cousin (well-heeled wife of a local executive) in the Toledo area is telling: "The new Macy's looks more like a bargain barn now, I hate having to drive to Columbus or Detroit to shop."

* Original JL Hudson's in Franklin Park Mall


Date: Thurs, August 16, 2007,  9:15 am CT
Posted by: Jon

THE FIELD'S DIFFERENCE:

The posting regarding what Linda Piepho, the State Street Store Manager, wrote to the person commenting about the dirty and some of the unsanitary conditions at the store reminds me of what a business associate related to me some years ago.

Back in the 1990s when Field's parent, Target Corporation, initiated various changes such as the ill-fated shopping bags, she wrote to the State Street store manager with her feelings. She received a letter and a subsequent phone call from the Store Manager in which she was invited to meet with him in his office.

She said that the store manager was extremely congenial and sincerely wanted to hear what she wanted to say...over a cup of tea and assorted MF pastries at the conference table. He started the conversation by saying that he felt that Field's had let her down and he was impressed with her strong feelings of affection and loyalty toward Marshall Field's. She said he was a good listener and he gave her the time she needed to express her views. He said that he would take her opinions to the President of Marshall Field's and Target Corporation, since he said that it was not in their corporate culture to deliberately alienate customers. After several months, she received a phone call from him saying that Field's parent company would soon be announcing the decision to the media, to get rid of the

tan colored shopping bags---that it was a terrible mistake---and that the traditional forest green Marshall Field shopping bags would be returning.

She told me of how impressed she felt that Field's would be so concerned about her views. She remarked that she felt

very important by ther treatment, especially since she did not spend a whole lot of money because of her budget. Her monthly statements were around $75 to $200.

Contrast this MF treatment to THE MACY DIFFERENCE where Linda Piepho says words to the effect that she believes the State Street store IS clean and shiny, and that it is brimming with exciting merchandise.

In other words: "I say that the store is clean and inviting and the merchandise IS exciting..so therefore IT MUST BE SO!"

THAT, my Field's Fans, is further demonstration of the true Field's Difference! I wonder what Linda Piepho's Mother, who worked at Marshall Field's for years as we were told in the press release, would think of macy's invasion and thoughtless eradicating of MF traditions would think at what has happened and how her daughter is involved in the propaganda being spewed out by the macy's way of doing business.


Date: Thurs, August 16, 2007,  2:13 am CT
Posted by: RG74

Dear Fellow Fields Fans,

Public Relations 101: (Sample Press Release)

If Federated/Macy's wants to regain their core-guests, start to make money again and regain staff and guest loyalty, they have to stop taking and start giving back.

Tis the season for giving and this year we are giving mid-west guests the greatest gift of all, Marshall Field's ! Thousands of our most supportive guests have spoken and we're listening. Effective January 30,2007, Marshall Field's and its traditions are returning to the mid-west.

Marshall Field's celebration festivities will include a return engagement ball at the Walnut Room (State Street), with corresponding Marshall Field's Frango engagement balls at our in-store restaurants in Minneapolis and Detroit.

-----

The outpouring of affection for this management team would be legendary...but only if they do it right by restoring the full-package...Marshall Field's with all its traditions. (Just restoring the name will not do and Marshall Field's by Macy's will not do either !)

-----

How sweet a Marshall Field's return to the world would be ! NOW IS THE TIME ! BRING BACK MARSHALL FIELD'S AND BRING BACK YOUR GUESTS !

Warm Regards,

RG74


Date: Thurs, August 16, 2007,  1:49 am CT
Posted by: RG74

Dear Fellow Fields Fans,

It looks like Terry Lundgren is already starting to hide under his desk. According to the Market Watch article, he was not on the conference call.

Generally speaking, my heart would weep for a person who is having a hard time in business because nobody is perfect and everyone makes mistakes.

In this case, my heart weeps for everyone else who is being dragged down by because of Mr.Lundgren's refusal to admit that he made a mistake.

TERRY AND HIS MANAGEMENT TEAM DO NOT CARE ABOUT THE GUESTS WHO ARE TRULY YEARNING TO HAVE A STORE THEY CAN BE PROUD OF TO SUPPORT ONCE AGAIN !

77 % LOSS ? No surprise ! It's time to let MERCHANTS run the store and ask the bean counters to step aside.

WANT PROFITS ? BRING BACK THE FULL-SERVICE DEPARTMENT STORE ! IT'S TIME TO BRING BACK FULL-SERVICE RESTAURANTS...ALL THE TRADITIONS...THE WORKS ! IT'S TIME TO BRING BACK MARSHALL FIELD'S !

http://www.marketwatch.com/news/story/macys-profit-tumbles-about-77/story.aspx?guid=%7BBCB9DCE5%2D45A1%2D41CF%2D91C5%2D665A493B5BEB%7D&dist=TQP_Mod_mktwN


Date: Wed, August 15, 2007,  11:03 pm CT
Posted by: Paul F

James Covert seems to be from Dow Jones, not CNN. Here is a link >>>>>http://money.cnn.com/news/newsfeeds/articles/djf500/200708151304DOWJONESDJONLINE000641_FORTUNE5.htm

Date: Wed, August 15, 2007,  10:48 pm CT
Posted by: LiMack

At least with all Macy's poor sales results and bad press recently Terry Lundgren has kept kind of low key-- and we haven't been subjected to nearly so many of those fawning "isn't he wonderful" biographical interviews. So, that's a good thing.

Date: Wed, August 15, 2007,  9:44 pm CT
Posted by: Kristin

I left the Chicago suburbs in 1999 when I went off to college, and subsequently to SE Michigan for full time work. Even here, I cannot shop at a Macy's. The Marshall Field's stores were never as good here as at home in Chicago (as they were all formerly Hudson's), but they were far superior to the current Macy's trash, and many of the Native Michiganders agree. At least Field's for them retained a good portion of their identity when they remade the store, instead of just inviting the out of touch New York "style" into this still midwestern world. In the end, they really just want Hudson's brought back, and I say give it to them. Their identity is wrapped up in that store as much as the Chicago spirit is wrapped in our Marshall Field's. Keep up the good fight, and keep our Chicago spirit and identity alive. In this case, your money talks, and the only way to drive back the intruders is to spend your dollars elsewhere. I miss my Frango terribly, but the sacrifice of it will be sweeter when we win, and get our stores back. Thank goodness we still have Fannie May.

Date: Wed, August 15, 2007,  9:06 pm CT
Posted by: Erick

I wore one of my favorite pair of jeans today and once again, several people commented on how they love them. Guess where I bought them?

Marshall Fields of course!

Go Green on 9/9

Viva La Boycott!

Doris, I miss you. I'm glad to see you back!


Date: Wed, August 15, 2007,  9:00 pm CT
Posted by: J

Regarding Houget's talk about a different strategy for Field's, the only thing clear is that she is not clear. What else is new when Macy's management's idea of typical communication is exciting doublespeak?

Yet, it's been obviouus that for years Macy's wouldn't enter the Chicago market because it was intimidated by Field's. Back in the late 1990s, they even insisted on a $55 Million-plus incentives package before they would consider locating on Block 37. The city told them to forget about it. Can you imagine if they did locate there and then purchased Field's? Our beloved store would have probably met the same fate as Filene's flagship, assuming Macy's wouldn't have had gone out of business first.

But the oft-rumored strategy was simply to get Field's out of the competition with both Macy's and Bloomingdale's.

Maybe that is what Houget is referring to.


Date: Wed, August 15, 2007,  8:36 pm CT
Posted by: Jeff

To Patti in Indiana Regarding Sears Customer Service. I was recently driving between Syracuse NY and NYC and stopped at Sears near Scranton PA to stretch my legs. I was waffling about learning to sew so I could make an item I could not find to purchase. I was "just looking" and just happened to mention to the sales girl I didn't even know how to use a sewing machine. The sales girl promptly turned on the sewing machine got out fabric and showed me all of the ins and outs of their most basic machine. She was friendly, thorough and knowledgeable and those qualities sold that machine that I probably would never actually have bought otherwise. The shock of the excellent customer service sat me down to write to the store manager and commend her for her help which got me a letter of acknowledgment back btw. It seemed very old fashioned to get that kind of "help" but I wonder how much sales would increase if we got that service everywhere?

Date: Wed, August 15, 2007,  7:18 pm CT
Posted by: Paul F

Pollianna -- NO ONE forgets the smaller MF Stores, in Illinois or Wisconsin or in other states! Nor do we forget the other wonderful May stores wiped out by Macy's! We are all in this together and you have do have our support and our thoughts. Thank you for joining us.

Date: Wed, August 15, 2007,  7:11 pm CT
Posted by: Paul F

"The Marshall Field's strategy was very different from the May Co. strategy," she said. Just what the hell is that supposed to mean? Either the woman can't speak properly or there is something quite amiss with Macy's overall message to the public. Maybe she was misquoted or just couldn't think of anything coherent to explain the worsening disaster at their so-called North Division. "Is" the MF strategy currently "different" or "was" it, -- or both A and B? Considering that all the May stores seem to be going into the toilet, it doesn't matter much anyway. But if Macy's actually had some "special" strategy for MF, it would at least have been interesting to have heard what it was, and how it, obviously, failed. Perhaps the next article will bring their extra super special MF plan to light. Mr. Hughes, was the super special MF plan just to take away the MF name, ruin the stores, and make every Field's shopper want to boycott Macy's? Mission accomplished!

Date: Wed, August 15, 2007,  6:07 pm CT
Posted by: Steven

Congratulations to James Covert of CNNMoney.com who seems to be the only journalist who got it right today in his story at cnnmoney.com:

The Cincinnati-based department-store chain, which also operates Bloomingdale's, continues to struggle with 400 stores it converted to Macy's last year. Stores formerly operated by May Department Stores Co. as midprice regional chains, such as Filene's and Foley's, lost shoppers to J.C. Penney Co. (JCP) and Kohl's Corp. (KSS) when Macy's raised prices and eliminated coupons. Meanwhile, Midwestern clients of stores that formerly were Marshall Field's see Macy's as a downmarket intruder.

Although I do have a minor criticism. I would have written "insidious destructive invasive species with no style whatsover" in place of "downmarket intruder", but that's just me.


Date: Wed, August 15, 2007,  5:35 pm CT
Posted by: Drew

This analyst has the same attitude that has caused macy*mart's woe's

"Macy's has not shown any definitive signs that these (former May) stores are turning the corner," Sozzi said. "I think it's going to take more time for the consumer to embrace what Macy's is all about."

Shouldn't macy*mart "take more time" to embrace what the consumer is all about? This idiot doesn't have a clue!


Date: Wed, August 15, 2007,  5:19 pm CT
Posted by: A. Perkins

MacyC-s Inc. (M)

F2Q07 Earnings Call

August 15, 2007 10:30 am ET

Executives

Karen Hoguet - CFO

Your next question comes from Steve Kernkraut - Berman Capital.

Steve Kernkraut - Berman Capital

Let me just see if I can dig deeper on the May doors. In terms of the Marshall Field's, is there an improvement there as well, as you see in the other May doors?

Karen Hoguet

There has been some. But as we've said repeatedly, we think that turnaround at Macy's North is going to take us longer. So I think I would continue to make that statement.

Steve Kernkraut - Berman Capital

Do you think it would take a year longer?

Karen Hoguet

I can't put a time to it. But we've talked about the fact that the Marshall Field's strategy was very different from the May company strategy.


Date: Wed, August 15, 2007,  5:16 pm CT
Posted by: A. Perkins

MacyC-s Inc. (M)

F2Q07 Earnings Call

August 15, 2007 10:30 am ET

Executives

Karen Hoguet - CFO

Charles Grom - JP Morgan

When you look at your 850-plus stores in the comp base and the second quarter comps are down 2.5%, can you give us the range for how many stores are below and above, say, 5% and up 5%? In other words, how does the bell curve look for your comp base?

Karen Hoguet

I don't know it; but if I knew it I'm not sure I would disclose it. But I've not looked at it that way.


Date: Wed, August 15, 2007,  5:11 pm CT
Posted by: A. Perkins

AP

Business Highlights

Wednesday August 15, 5:37 pm ET

CINCINNATI (AP) -- Macy's Inc. said Wednesday that its second-quarter earnings fell 77 percent as it continues to be hurt by costs from its takeover of a former rival along with lower sales. It also warned that third-quarter and full-year earnings would come in below Wall Street estimates, and its stock hit a 52-week low.


Date: Wed, August 15, 2007,  4:50 pm CT
Posted by: Pollianna

Just remember this..Don't forget the small Field's that were scattered in Wisconsin, Ohio, and Indiana. We too are proud of the name MARSHALL FIELD'S!

Date: Wed, August 15, 2007,  3:52 pm CT
Posted by: Doris Ray

More than ever I believe Terry Slumlord-gren and his crew would have let the store at 111 North State Street become less than it was no matter the store name. No one can be as stupid as they are to let this boycott fall on deaf ears.

They already destroyed MacyC-s. A plague is easier to spreadC3re-marketing takes money and talent.

The only way they can be stopped is if the store is re-sold. Of course, theyC-ll want to dump some of their original lower performing MacyC-s in the deal. I am hoping for someone with money and loyalty to Chicago to step up and reverse this travesty. It can happen!

And about the local news mediaC3theyC-re not going to give us free advertising (boycott news) while they are receiving advertising dollars from that store.


Date: Wed, August 15, 2007,  3:05 pm CT
Posted by: drew

Lunkhead is still blaming the "integration costs" of turning the May stores into macy*marts. Two years later, same old excuse!

Wasn't the big reason for the name change the "alleged" economies of scale? Looks like the savings Terry made in purchasing shopping bags didn't help the overall profit picture.

When is Wall Street going to realize that the "integration costs" have been the big excuse EVERY MONTH and that this Red Star Menace will never be turned around?


Date: Wed, August 15, 2007,  2:43 pm CT
Posted by: Clint

An interesting analysis from The Street.

http://www.thestreet.com/s/sales-troubles-mar-macys/newsanalysis/retail/10374394.html?cm_ven=CNNMONEY&cm_cat=Free&cm_pla=Feed&cm_ite=Feed&puc=cnnmoney?puc=_cnnmoney

Date: Wed, August 15, 2007,  2:41 pm CT
Posted by: Patti in Indiana

Can't believe this would ever happen... but I need to send a shout out for excellent customer service to Sears.

What? I know... I happened to be at the mall with hubby to purchase a new TV. We were there somewhat close to closing time, and found what we were looking for. Customer service rep took our cash, then invited us to walk around the store while he took our purchase to Merchandise Pickup. For a moment, I remembered why department stores have Merchandise pickup: if someone just bought a heavy item, then they probably just spent a couple hundred dollars in your store, and you probably want to keep them around in case they have a couple hundred more they want to spend. The first thing to go at our converted Ayers was Merchandise Pickup... but then again, Macy's no longer sells anything heavy or bulky that anyone would want to buy. So, safe in the knowledge that our TV would be waiting for us, I shopped the fall line of Lands End merchandise that just came in, made a little purchase, and had someone offer to gift wrap it. Sure, Sears has streamlined staff and checkouts recently, but at least I still felt like a human being, not just a walking wallet. Nice to know that Macy's competitors are stepping up their customer service game right when Macy's is slacking off on theirs.


Date: Wed, August 15, 2007,  1:46 pm CT
Posted by: C. C. Chicago

Here are some of the departments that Marshall Field's on State St. used to have that I just can't seem to find at that location anymore: Fine Art (on the level of a the best art gallery,) Rare Books (the equivalent of an excellent bookstore,) Stamps and Coins (true gems for sale,) etc., etc. Yes, Field's also meant great food, fine clothes, shoes, jewelry, cosmetics, just name it. You could spend your whole day there and not get bored. Isn't there a retailer out there who could bring back half of the glory of Marshall Field's and make it worth Macy's while to leave Chicago?

Date: Wed, August 15, 2007,  12:55 pm CT
Posted by: Jim McKay

Facinating comments from Macy's CFO Karen Houget in this Marketwatch article at:

http://www.marketwatch.com/news/story/macys-profit-tumbles-about-77/story.aspx?guid=%7BBCB9DCE5%2D45A1%2D41CF%2D91C5%2D665A493B5BEB%7D&dist=TQP_Mod_mktwN

Macy's profit slammed by merger costs
By Jennifer Waters & Angela Moore, MarketWatch
Last Update: 12:49 PM ET Aug 15, 2007
CHICAGO (MarketWatch) -- Macy's Inc. second-quarter profit plunged 77% because of unexpected merger integration costs and a "challenging" economic environment that it also warned will hurt second-half earnings.

----

[Houget] reiterated, however, that Macy's North, which is the former Marshall Field's department stores mostly located in Chicago, Minneapolis and Detroit, will take longer to turn around.

"The Marshall Field's strategy was very different from the May Co. strategy," she said.


Date: Wed, August 15, 2007,  9:35 am CT
Posted by: John B.

Regarding the "relocation" of the Chicago warehouse to the far southwest suburbs, there is a certainly a business case to be made for a modern, single-story warehouse. The location is deliberate, and not just from a logistics standpoint. How many of the existing warehouse workers will transfer to a facility over 50 miles away, not near public transportation? Probably very few. My assumption is that many of the Diversey warehouse workers have many years of service to Marshall Field's/Macy's. By locating the warehouse so far away from the existing facility, Macy's can hire new workers at a fraction of the cost of the longtime workers. And, Macy's can make a pretty penny off the property to improve its otherwise falling revenues. And, the new distribution facility is nearly half the size of the Chicago location. Clearly, there will be less product to distribute to stores. I would find a comparison of SKU counts between a Marshall Field's store and Macy's. I am sure the number of different products has dropped by 15-20%.

Where is Mayor Daley's outrage at the loss of 350 Chicago jobs? He was all excited about the possible return of Frango mint production to Chicago that could have produced 100 jobs? Of course, that hasn't materialized at all - just a little lip service to please the mayor.


Date: Wed, August 15, 2007,  9:35 am CT
Posted by: Bob Garrett

Hello Every one! Its so great to see that the tides have turned and Messy's will be going home! Please take a look at this yahoo article that was on the front page of the business section. It mentions Field's! Were talking about a national business story!

http://news.yahoo.com/s/ap/20070815/ap_on_bi_ge/earns_macy_s;_ylt=Ahp2P_J6kQ_w4qQSoGsPFA2yBhIF

Date: Wed, August 15, 2007,  9:35 am CT
Posted by: gle

Here's the latest "Chicago-Tribune" report. The story is covered by several other sources as well. "Macy's profits sink on costs on integrating Field's parent"

http://www.chicagotribune.com/business/chi0-070815-macys-earns,0,1199185.story?track=rss

Date: Wed, August 15, 2007,  9:26 am CT
Posted by: Drew

I spit out my coffee because I was laughing so hard as I read the latest macy*s update:

http://www.marketwatch.com/news/story/macys-profit-tumbles-about-77/story.aspx?guid=%7BBCB9DCE5%2D45A1%2D41CF%2D91C5%2D665A493B5BEB%7D&siteid=yhoof

How in the h*** can a business allow its profits to drop by over 3/4 in 6 months??? Let's see, was it the May Company stores we bought two years ago, was it the sluggish sales in home goods, was it the stupid consumers who needed "re-education"? For over a year, King Lunkhead has used these aame worn-out excuses. As he continues to promise improvement, the downhill slide increases.

Let's see: an alienated customer base, low-quality knock-off merchandise, high prices, decreased customer service, elimination of amenities, arrogance and disrespect for the community and customers...could any of these issues be part of the problem? How about having to DUMP tons of exclusive and "exciting" fashions by Charter Club, Style & Co, INC, American Rag and Alfani at GOODWILL--just to get rid of them? How about in-store clearances offering 60% off items already marked down 50% to 75%? Maybe trying to sell current season merchandise at Buy One/Get One Free (plus an additional 20% off with your macy*s card) cuts into the bottom line.

The macy*fication project hasn't worked in the past year, it isn't working now and it won't work in the future. Customers AIN'T buying what macy*mart is selling. Period. Perhaps someone should remind Lunkhead of the classic definition of INSANITY--doing the same thing over and over but expecting a different result.


Date: Wed, August 15, 2007,  8:25 am CT
Posted by: Michael Trenteseau

I went through the M***'s store at Lenox and Perimeter yesterday - these are two of the three big stores that used to be Rich's.

The display people were finishing the setup of the Martha Stewart Collection stuff, so the entire home area looked great! Everything was neat, orderly, clean, and well-stocked. And it's going to stay that way - there were no customers!

Their hiring practices seem to have converged into something mildly positive - they now have so few salespeople that there's only one for a whole department, who will great you and try to be helpful rather than chatting with her friends about who she's dating. Unless they start shopping themselves, and tune out the customers.

I've had no luck finding a coffee maker for my mother that's just like the one I have (which not only came from Field's, but was bought over the phone from my regular salesperson in bed linens, who went downstairs for it). I thought I'd at least look at M***'s, so I can refute people who say "if you're not shopping there, how do you know it's so awful?"

The stores were both very clean and organized, but they didn't have much selection. There were no coffee makers in any color than black, "small electrics" was pitiful, and half of the towel department was one style of Ralph Lauren that came in thirty-seven colors. Half of china was Villeroy & Boch, which is nice, and it was mostly half price, but it suggests too much dependence on one decent brand.

I've mentioned the concept of "second lines" before, which is when a designer comes out with a cheaper product, like Chaps or Marquis by Waterford. M***'s is quietly switching out their designer goods for second lines, and not being honest about it - a huge sign for a display of Marquis by Waterford was labelled "Waterford," which is incorrect.


Date: Wed, August 15, 2007,  8:01 am CT
Posted by: A. Perkins

The Wall Street Journal Online (Wed 8:31am)

" Macy's Posts Sharply Lower Profit On Charges to Integrate May Stores

By Kevin Kingsbury and Judy Lam

Macy's Inc. reported a 77% drop in its fiscal second-quarter net income amid year-earlier gains as the company continues to struggle with the acquisition of May Department Stores. "


Date: Wed, August 15, 2007,  7:51 am CT
Posted by: A. Perkins

To Dan J and all,

It's make or break this Christmas for the M store.

Lundgren and Company knows if this Christmas is a failure in sales, they are doomed.

M store isn't retiring Santa Bear, just to get rid of him. This is a ploy to improve their Christmas sales. They are putting out a collectors' edition of Santa Bear and the whole family. M store is betting that this will bring people into their stores, to buy the last Santa Bear, and improve their overall Christmas sales by hoping these Santa Bear shoppers will buy something else too.

M store is sacrificing Santa Bear, and his family, to help improve their sales.

How low can you get?


Date: Wed, August 15, 2007,  6:13 am CT
Posted by: Darrid

This past weekend I watched the movie "My Best Friend's Wedding" which was filmed in Chicago. Low and behold, even in Marshall Fields!

There were also some shots where people were carrying those beautiful green bags!

Darrid

Darrid.com


Date: Wed, August 15, 2007,  1:11 am CT
Posted by: Steven

Macy's stock has fallen far enough from its 52-week high that Terry & Co. have lost close to $7 (yes, that is SEVEN) billion (yes, that is NINE trailing zeros) of market capitalization.

Or the equivalent of TWO Marshall Field's.

Considering Macy's acquired May for about $11 billion in stock, Terry is well on his way to completely destroying the American department store.


Date: Wed, August 15, 2007,  12:48 am CT
Posted by: Jim McKay

Regarding the new distribution center at Minooka, it will be more than an hour away from the Diversey Avenue facility. While there is a good argument for having the whole facility on one level, seems to me they could have located it much closer -- if not in the city -- if they were truly committed to Chicago and its loyal workers. How about Elk Grove? How about Bolingbrook? These are just a couple of locations that would have accomodated a warehouse where Macy's competitors have recently located. Seems to me the idea here is to move the distribution centers far away enough such that many higher paid, experienced workers will quit or retire and be replaced by less experienced workers who will be paid a lot less.

Do note that Sandra Guy's article in yesterday's Sun-Times had the prominent headline that the new facility will employ 130 less. (Sorry I don't have the exact headline with me right now.) However, subsequent web postings of the same article in other STNG publications and web sites didn't include the news of the 130 lost jobs in the headline.

As with any article related to Field's, please do write publications and let them know your views--in this case, letters@suntimes.com By doing this, you are helping to bring back Field's.


Date: Wed, August 15, 2007,  12:27 am CT
Posted by: James in Minneapolis

HI All----

Wow! You all in Chicagoland are getting a re-located warehouse. Then business there is a lot better than it is here in the Mini-Apple. They closed our warehouse in Minneapolis, said they were looking for another location in the suburbs and apparently just never found the right spot as we never heard another word about it.

We all knew we would never see another warehouse here as it made no sense to bear the expenses of closing a warehouse that was always jammed for the very successful warehouse sales started by Dayton's, only to incur further expenses of re-opening another warehouse in an unfamiliar, probably less central location. In addition, since all those employees lost their jobs upon closing, we all also knew there was no way in Hell that macy's was going to later hire 70+ more employees once they got them off their balance sheets.

I am tempted to say, "Enjoy your new warehouse, but it occurs to me it may be difficult to differentiate the warehouse from the State Street store these days.

Regards.


Date: Wed, August 15, 2007,  12:08 am CT
Posted by: Jim McKay

Macy's, Inc. releases second quarter figures today.

Date: Tue, August 14, 2007,  11:11pm CT
Posted by: Derrick

Hey just wanted to say that while watching the movie 'The Break Up' with Vince Vaughn and Jennifer Anniston she was holding a Marshall Field's bag while walking down the street. This was in one of the very last scenes of the movie. Macy's is a disgrace! I went to the Herald Square store and it pales in comparison to Field's state street store. Bring back Field's!

Date: Tue, August 14, 2007,  7:00 pm CT
Posted by: Paul F

Wow Tom! Linda Piepho (pronounced 'Pee-Faux,' thanks Sun-Times) said that to you?! That's about the best-written corporate way to say "F--k You! You're wrong!" to a customer I have ever read! Well at least Linda is doing something. We were kinda wondering if she had died. Maybe, deep inside, she has?

>>>>>>>>>>>>>>>>>>>>>

"Thank you for your remarks. I am sorry that you feel as you do about our store at State Street. I believe the store is clean and well presented with exciting shops and new brands. My team believes in service and they are proud of this building and the traditions it represents.

Again, thank you for your feedback.

Sincerely,

Linda Piepho

Vice President - Store Manager,

Macy's State Street"


Date: Tue, August 14, 2007,  6:27 pm CT
Posted by: mds

Guys, I miss Field's as much as any of you out there and long for the day that it will rise back out of the ashes as it has literally done in it's past. However, as things stand now, I'm glad she went out in glory. Imagine if the name had not changed, but had to suffer the embarrasment of the new immitation designers, broken escalators, fruit flies, cheap bags, bad advertising and little or no customer service, etc., etc. That is why I actually look at things like Santa bear retiring as a good thing (no Martha pun intended!). I believe it shows that we are winning and doesn't give 'M' a chance to muck it up! I think we need to all brace ourselves for things like Santa Bear or maybe even Frango going away. Macy's does not care about any of these traditions and name change or not would have probably been cut eventually under their ownership. It will probably get much worse before it gets better. If we are not scarffing up the peanuts they are throwing at us of course they will take them away. As many of you have already stated, these traditions mean nothing without the name. SO don't be sad to see them end. Remain focused on the goal of returning Marshall Field's to not only State Street, but all of it's former homes and homes yet to come.

Date: Tue, August 14, 2007,  6:05 pm CT
Posted by: Fred

I was looking for something/someone to speak for Minnesota/Twin Cities and found this instead. I endorse the findings of the recents posts regarding the cultural vandalism perpetrated on the Daytons/Marshall Fields brands. Also, spare a thought for the poor schmucks who actually have to work there, self included, and listen to the daily "twaddle" from the "outstanding" management about how good things are going and what an outstanding day we are all going to have. Yes, "outstanding" is the mot du jour. In fact, employee morale is horrible with a palpable antagonism and mistrust between the proletarians and the bourgeoisie.

Yes, the whole operation is "going down the toilet" but, of course, the architects of this great vision will never admit this, having to content themselves with the hefty stock options they will carry off to their next raid. Good luck, Chicago, the game is already lost here.

Fred


Date: Tue, August 14, 2007,  5:51 pm CT
Posted by: Paul Reichart

The overall stock market lost about 1-1/2% of its value today, but "M" stock lost almost 5% of its value in just one day! How much longer before someone steps in and cleans up the Messy*s mess & restores Marshall Field's? It amazes me to watch T.L. & Co. run this thing into the ground while claiming that Field's wasn't doing well!

Date: Tue, August 14, 2007,  4:01 pm CT
Posted by: A. Perkins

Sector Glance: Department Stores

Tuesday August 14, 4:09 pm ET

Department Stores Fall on Disappointing Wal-Mart Outlook

NEW YORK (AP) -- Department store shares fell on Tuesday, as a weak outlook from Wal-Mart Stores Inc., the world's largest retailer, caused the jittery retail sector as a whole to decline...

Macy's also lost nearly 5 percent to $31.73 and hit a new low of $31.67.


Date: Tue, August 14, 2007,  12:09 am CT
Posted by: oops

Although Bon-Ton is doing poorly with a 7%+ drop in sales last month and a downgrading of their bonds, Bon-Ton's Carson's is buffering that drop because the other Bon-Ton stores were much lower--off about 17% or more. And why is Carson's the highlight and keeping Bon-Ton affloat? I'm sure we can agree it's because so many customers have migrated to Carson's from former Field's stores in the Chicago area.

Sure, Macy's may have been down 1.4% last month, but really, that's for every Macy's (and Bloomingdale's) from Hawaii to Maine and Puerto Rico to Washington State. If Lundgren and company was honest enough to show the true stats of former Field's stores only in the Chicago area, it would be very clear how dramatic a drop these particular stores have suffered. It wouldn't be surprising if the drop was more than 20% overall in the Chicago area. Bon-Ton might be in deep trouble if it wasn't for Macy's very big and stupid mistake of ditching Field's in the Chicago area. Now Macy's has to contend with Bon-Ton.

A

Date: Mon, August 13, 2007,  10:27 pm CT
Posted by: Dan J

KSPT Vineeta Sawkar gave the sad news M---s to retire Santa Bear. After she read the story on Thursday the 9th she asked, "First the Oval Room, now Santa Bear, is nothing sacred?"

http://kstp.com/article/stories/S163139.shtml


Date: Mon, August 13, 2007,  7:44 pm CT
Posted by: Alfred in Washington

blog--saturday--6aug07

NEWS FROM CHICAGO MAGAZINE

When the Macification debacle was happening, the only coverage from Tribune-owned, glitz-oriented Chicago Magazine was marginal and almost snide--in the vein of something like things are always changing, and here's how that building on State Street has been always changing--hardly the true story.

Now however, in the current "Best of Chicago" August issue, there are two strong acknowledgments of the debacle and what the loss of Field's--for now!--really means.

The first is on page 34--a full-page piece titled "On the Marc [as in Marc Jacobs]: What's Behind the Boom in Luxe Retail?" about all the high-end shops opening in Chicago. The answer to this question: "The Macy's acquisition of Marshall Field's has opened a gap in the market for high-end specialty retailers," quoting the retail analyst John Melaniphy. And he goes on: "The merchandise that [Macy's] brought and said was upscale--the consumer said, Wrong."

To illustrate Mr. Melaniphy's point, on page 102 of the same issue, in the "Best Shopping" section of the "Best of" guide, Macy's on State is given as "still" the best place to save on the best selection of bathing suits, even though "Macy's sorely misjudged the Marshall Field's handover and seems incapable of refreshing the flagship location."

So the market experts and the glitz experts agree: The M store is an idea whose time has passed. Chicago and the world deserve so much better: the glorious return of the world-class Marshall Field's State Street!


Date: Mon, August 13, 2007,  6:22 pm CT
Posted by: Mrs. W

All,

Since we are speaking of furniture today and the relocation of Messy's warehouse out of Chicago.... does everyone notice how few delivery trucks we see with the Macy's Red Star banner spewed across the Marshall Field trucks we see throughout the neighborhoods? We used to see those lovely green trucks all the time, now you're lucky to see it once a month, if that,.... can't imagine why???

Perhaps we all know better than to think we want to buy furniture at a second tier retailer. We used to envy everytime a green truck arrived at a neighbors house, it's like you wanted to see what came off the truck to know what was purchased at Marshall Field's. Now when you see the Messy's truck, you think, poor souls they've just been taken with inferior goods. Who in their right mind is going to brag that they just bought their new dining room set at Messy's....please!!

Viva la boycott, and thank you Crate and Barrel, Carson's, Symthe Bros. and the Mart for giving us plenty of choices other than Messy's!! Oh, and by the way I doubt there will be a big enough building in Aurora to open a clearance center based upon how much furniture and Martha Stewart goods that are accumulating these days!!

Mrs. W


Date: Mon, August 13, 2007,  4:43 pm CT
Posted by: gle

Here is the "Chicago Tribune" version of Messy's latest antics, "Macy's to shut Chicago warehouse, open another site." It invites comments.

http://www.topx.net/forum/source/chicago-tribune/TJ6HSVFEPFSUSMRFK

Date: Mon, August 13, 2007,  3:09 pm CT
Posted by: Drew

This report isn't exactly a glowing recommendation of the Red Star Store:

http://biz.yahoo.com/ap/070813/earnings_preview_macy_s.html?.v=1

The same tired, worn-out excuses about coupons and promotions are constantly being repeated. It's been a year, it isn't working, and it isn't going to work. Lunkhead believes that macy*mart will eventually prevail. Short of a clean sweep at the front office, the situation will NEVER improve. The Back to School sales should be a good indication of holiday results.

The article made an interesting observation that improvement in home goods will help macy*mart's bottom line. Customers lining up to buy the "exciting" exclusive Martha Stewart line will certainly be captivated by all the wonderful merchandise offerings. Yeah, right.

By the way, if anyone would like to purchase any Martha Stewart merchandise, Kmart has items on clearance now. For those who prefer high quality Charter Club, INC, Alfani, American Rag clothing--check out your local Goodwill store. They have racks and racks of these "exciting" fashions at 75 % off the LOWEST ticketed Red Star price.


Date: Mon, August 13, 2007,  3:02 pm CT
Posted by: James Miller

Another "Miller" below wrote:

[[1. Macy's will not convert the stores back to Field's, unless the chain is sold or the top-tier-brass leave. So, this maytake awhile.]]

If the Macy's folks want to continue losing money, they can take whatever time they like. We all know that in the end there will be no Macy's in the Field's building. They may as well cut their losses and give it up.


Date: Mon, August 13, 2007,  11:45 am CT
Posted by: J.M.

Macy's is moving the Diversey Avenue warehouse jobs out of Chicago to Minooka, about 50 miles southwest of the Loop, just beyond Joliet. The furniture clearance center will move to a new location near Fox Valley. Carson's has a furniture clearance center out that way too. Chicago is losing jobs because of Macy's.

http://phx.corporate-ir.net/phoenix.zhtml?c=84477&p=irol-newsArticle&ID=1039755&highlight=

Date: Mon, August 13, 2007,  11:40 am CT
Posted by: Richard Wilson

I have become a regular fan of this site and am consistently overwhelmed by the passion of everyone here. I have posted here before, as I am a native New Yorker who relocated many years ago to Chicago, then San Francisco and now back in Chicago. My first job was with M* as a sales associate in home electronics (a department long banished) in Brooklyn. Macy's was a world class retailer back then, and the Herald Square store was its shining icon. Twenty five years later, M* represents everything that is wrong with modern retailing. I have not spent a penny there in a very long time and have no intention to do so. My M* card has had a zero balance for quite some time and I have decided to cut it up into many pieces and mail it to Terry Lunkhead. I became very fond of Field's when I moved to Chicago in 1987, and even when I lived in SF, I was working for Target Corp. so I used to visit Minneapolis and go to the beautiful store at the Nicolette Mall there. I still have my green MF card. There is something intrinsically wrong with a corporation that REFUSES to give one inch to respond to the guests that keep that corporation in business. The M* executives are actually destroying their brand and do not seem to care about it. The Herald Square store is a giant flea market, with nasty part time sales associates dressed in macabre black outfits and yelling foul language tainted comments at each other jokingly on the sales floor. Wouldn't surprise me if that store has more shoplifters than loyal patrons. On the other hand, I was in M* San Francisco a week ago and found it to be MUCH better than any store of theirs I have seen in the last few years. Of course, I still did not shop there. Spread the word....do not spend at M* anymore. Nordstrom and Lord & Taylor are my new favorite stores.

Date: Mon, August 13, 2007,  10:20 am CT
Posted by: gle

Over the weekend I put Field's leaflets on windows or community information tables in many of my neighborhood coffee shops and businesses that post information. It's a very easy way to get the message out. I also wear my Field's button whenever I leave the house now, with a supply of leaflets to give anyone who asks about it. The button gets a lot of smiles and applause.

I agree that we need to get as many people in front of the State Street store as possible on September 9, to send a message that it's been a year now and the name change (and everything else) didn't work. Customers are outside the store and will not come back in to shop until the name and quality are once again MARSHALL FIELD'S!


Date: Mon, August 13, 2007,  9:46 am CT
Posted by: George Miller

Marshall Field's had its own in-house bakery on an upper floor at State Street. Sadly that was shut down some time ago, and all those taste treats are gone forever. [ See several posts below with other information about the State Street baked goods--long ago and recent. ]

Date: Sun, August 12, 2007,  10:48 pm CT
Posted by: Miller

Point of Clarification:

1. Macy's will not convert the stores back to Field's, unless the chain is sold or the top-tier-brass leave. So, this maytake awhile.

2. If 1.) does take a longer amount of time, they will sell-off individual stores long before the admit defeat in any market. They always come-off harsh, and I am told that the corporate office is really tough (read between the lines).

3. Macy's did try to take over Carson's circa 1945, which is a little known (almost confidential) fact. However, the Pirie Family rec'd wind of this news at the last minute and put the lease of the State Street store and the bank holding "the note on the building" on notice, which forced the Carson's Board and the Macy's Board to drop their plans. You see, with the sale, they would not have had the Carson's store to operate within...and the whole deal went away!

4. History is worth repeating. A.T. Stewart & Co. of NYC came to Chicago in the early days of Field's. There was much talk about the effects of this store on Field's. According to history, the store lasted, but one day fizzeled-fast and closed, returning back to NYC, with much relief, from Mr. Field and his customers. A.T. Stewart, was once one of NYC most powerful and large dept stores, but finally closed. Only its former HQ/Flagship buildings remain as NY City landmarks. The Chicago building on Lake Street is long-gone too. This same fate may await our new arrival. After all, remember Gimbels and B. Altman & Company...even Bonwit Teller??? Who would have ever believed that these stores would have fallen?

5. To the person asking about Field food items: Those items were all baked on the 13th floor of the State Street Store since day-one. In recent years, "Corner Bakery" has taken over some of the operations. But all food not long ago was made on 13...including all food served in the restaurants, packaged to go, ice cream...even Frango's, but that too became outsourced. Some things should just remain the same.

6. Ralph Hughes is doing his best, with "the cards given him". We need to pat him on the back and say, "thanks for towing the line for so long, thanks for your long service to Marshall Field and protecting what's left" (the building & the many employees to date). Without him, who knows what changes would have occured. The real decisions come from the very top tier (CEO/President), and like many, he's trying to do his job, against all odds. He's another long-time employee and I feel bad that they are all doing the "Macy's dance", only because they are now owned by the big-guns.

7. Look in the future for an overseas buyer, even perhaps a Mid-East or Chinese company. Of course Sears, Kohlberg, Blackstone and others may be in the mix as well.


Date: Sun, August 12, 2007,  8:54 pm CT
Posted by: Michael Trenteseau

I have received a report from a Macy's store in Atlanta where a customer bought a Polo Ralph Lauren sportcoat marked down to $250. The associate stuffed it into a small plastic bag.

At the Goodwill store at least they'd give you a LARGE plastic bag.


Date: Sun, August 12, 2007,  4:06 pm CT
Posted by: Brian

When will the people at Macy's learn? Seriouslly, Macy's management is more brainwashed than certain wireless customers about having the best network, So it must be worth more. I have seen of the "Famous Designer Clothes, Brand new 75% and More Off sticker price" at my favorite resale store too.

What more exciting changes do they have in store? Make the Salon a BoRics? Turn the Walnut room into the Wal-Mart room? Turn the lower level into a true bargin basement, So true to the sense that rather than move the merchandise down there from the other departments, just throw it over the railing and let gravity stock the lower level! After all, they keep cutting back on essential services like HOUSEKEEPERS! and Janitors! Someone to clean the flipping brass plaque would be nice, Aside from a very bored upper manager outside on smoking breaks using Donald Trump ties.

The boycott is working, The stores are so empty I could throw a bowling ball down an isle and not hit anything except maybe a table of more discounted junk.


Date: Sun, August 12, 2007,  3:08 pm CT
Posted by: C. C. Chicago

To Alice,

Trying to find a gummy bear candy imported from Germany? Try Delicatessen Meyer at 4750 N. Lincoln Ave., Chicago. They carry all kinds of candy and everything else imported from Germany.


Date: Sat, August 11, 2007,  11:45 pm CT
Posted by: Jim McKay

Thanks to all of those who made leafleting and button distribution on State Street such a success this afternoon, especially Mike Moran and of course J. & Gail for their important part. It's very clear that Chicago wants its Marshall Field's. It was hard to keep up with demand for leaflets and buttons.

It's become apparent that we need additional volunteers to leaflet and pass out buttons, especially in the coming weeks. Please email me at jjmckay@fieldsfanschicago.org if you can offer your time next Saturday afternoon, August 18. This will allow us to coordinate times and supplies. Your participation will help bring back Field's.


Date: Sat, August 11, 2007,  8:52 pm CT
Posted by: norma blanco utah

As a former Chicagoan of 30 years, I was devastated to see that they demoralized a great city. I loved Christmas in my Chicago, the wonderful displays at Fields was awesome. Here in Utah they replaced th e Meir and Frank stores with Macy's. I have not been in since.

Good Luck and keep up the fight. Get Fields back and throw out the corporate raiders!!!


Date: Sat, August 11, 2007,  8:47 pm CT
Posted by: Mike Thomas

A recent post sparked fond memories for me...in reply to the person who asked where Field's used to get it's baked goods and pastries from, I worked at Field's in downtown Chicago for years, now live inMinneapolis. During college in the 80's, I worked in the bakery on the 13th floor of the State Street store, which created and distributed fresh baked goods to all of the Chicago area Field's stores. I visited the State Street Messy's a couple of weeks ago, and nothing from my past seems to exist. The bakery selection is all pre-made items brought in frozen, from what the associates told me. I used t o think of food when I thought of Field's. Definitely not the same anymore, but I still visit the downtown Minneapolis store occasionally for a bite. The food is still freshly made, for the most part. I definitely don't buy anything but food there anymore. The merchandise assortment has gone from upscale to a giant version of "Kohl's". Keep the fight up...miss Field's!

Date: Sat, August 11, 2007,  7:15 pm CT
Posted by: Mitch

The notion of "Marshall Field's at Macy's on State" is like saying, "The Waldorf Astoria at Motel 6."

When a business is run as poorly as I might run one, I get concerned. Let's take a look. Macy's (Federated) buys the May Company Stores with the hopes of increasing revenue, and having the economies of scale. They ruin the legacies of these stores and anger the patrons to the point the stores become deserted. Then Macy's tries every trick in the book including all this coupon nonesense and phoney retoric about saluting the past. They'll spend a fortune in lies instead of a few bucks in honest mercantilism.

And in case any Macy's folks have tuned in today remember, Federated bought the stores, not the patrons and customers.

Best wishes to all,

Mitch

.. Anyone heard anything about Glamorama? I just visited Ticketmaster to see if tickets were still available and it appears to me that with two weeks to go, there are plenty -- and I mean PLENTY -- of good

Date: Sat, August 11, 2007,  2:05 pm CT
Posted by: Thomas F. Smith

Marshall Fields was a wonderful shopping experience. The quality of the goods and excellent staff stand out. When you bought something at Marshall Fields it was wonderful. Macy's doesn't understand this at all. The merchandise is gone. The staff fired or gone. All the ad's tell of discount sales. Junk from China sits on the once beautiful fixtures and marble floors. This has to be one of worst moves in American history of retailing.

Date: Sat, August 11, 2007,  2:48 pm CT
Posted by: Karen Lang

My best friend's aunt worked in the infant's wear department on the 4th floor. This was 40 years ago. On Saturday's, we would go to see BoBo, put our coats in her locker then spend the day at Marshall Fields. This started when we were in our early teens. By the time I became an adult, I knew every square inch of that store on State Street.

America is being ruined by chain stores. Wal-mart to Macy's......Although I no longer live in Chicago, I visit. And, no trip back home is worth it without Fields. And, if Macy's "reworks" the EnglishRoom or eliminates Frango Mints, well, that is killing a true part of Chicago! Macy's, leave the store alone!


Date: Sat, August 11, 2007,  8:17 pm CT
Posted by: Judy Marth

Hi all....I am now feeling like a real orphan. Marshall Field's has been taken away by an "alien" entity. NOW LaSalle Bank is being taken away by another "alien" entity (Bank of America). Yes, I loved shopping at Field's and YES I LOVE working at LaSalle Bank (27 years!)! So...why are our city's cornerstones being taken from us? A few ties to Marshall Field's...I'm a volunteer at Shedd Aquarium. Guess who donated the first few million to build the original aquarium in 1929? John G. Shedd - worked his way up from a stock boy to become the President of Marshall Field's! The LaSalle Bank builidng uone aspect of my life. Do those in charge of our city not see what is happening??? State Street - the FORMER Great Street - is nothing but an eyesore now as far as I'm concerned. LaSalle will be no more as of October 1, 2007. SO..the store that brought millions of tourists to Chicago for fine shopping, beautiful Christmas windows, and a traditional lunch with the great TREE and the Walnut Room arereduced to "attention Kmart shoppers" quality. The LaSalle Marathon, LaSalle Do-it-Yourself-Messiah, the HUGE donations to our museums, including Shedd Aquarium, and all the other community functions w ill go by the wayside. We might see these for a while, but Chicago is NOT the headquarters of BofA. (Yes, LaSalle bought out several area banks, the the key is that they KEPT whatever functions were being sponsored!) As the Messy's chiefs have no CLUE what is important to Chicagoans, so to the BofA chiefs have no CLUE what is important to us. Sorry to deviate somewhat from the total Field's subject, but it seems to me that we need to get to the politicians of this city to stop any more deterioration of our unique Chicago traditions, be it shopping, museums, community functions, whatever. Thanks forletting me rant.. ..

Date: Fri, August 10, 2007,  11:45 pm CT
Posted by: Joe D

YAY!!!!!! Doris is BACK!!!!!!

Doris,

You are without a doubt one of the most enthusiastic people on this page!!! So glad to hear that you are busy supporting the boycott!!!

Joe D

P.S. I am SOOO sad to not have Field's, but I am saving sooo much money!!!!!!


Date: Fri, August 10, 2007,  9:01 pm CT
Posted by: Siamak

It is unfortunate that Macy's in Chicago isn't facing true competitive pressure. I suspect that the sales figures for Chicagoland would be significantly lower than the 30-40% estimated had Carson's State Street and Lord & Taylor Water Tower not closed. The fact that Macy's faces little competition from other department stores BOTH on State Street AND Michigan Ave means that the year-over-year comparisons aren't (will not be) really "apples to apples." They lucked out in the misfortunes of their direct neighbors. The very fact that Water Tower Place only has one department store gives Macy's an advantage - people are going to walk in just to see what's up. Same with the Loop. The fact that Macy's is the only department store (excluding Sears) means that people don't have any other choices and if they have to get something during their lunch break they are more likely to give Macy's a try, even though they don't like Macy's.

It would have been VERY INTERESTING had both Carson's and Lord & Taylor stayed. I suspect Macy's sales would be even more down!!! 45% 50% 55% who knows.

As another poster mentioned, I think it is important to talk to others whenever it makes sense. Everyone on this board doesn't shop Macy's but if one, two, ten, twenty, friends/family could be convinced to not shop as well... that would be great. Friend's of brides-to-be should suggest Crate&Barrel, Target, anything other than Macy's for a wedding registry.


Date: Fri, August 10, 2007,  8:13 pm CT
Posted by: Tom O'Brien

I'm sure others received the same response, but this was what I received after responding to the Channel 2 story:

"Thank you for your remarks. I am sorry that you feel as you do about our store at State Street. I believe the store is clean and well presented with exciting shops and new brands. My team believes in service and they are proud of this building and the traditions it represents.

Again, thank you for your feedback.

Sincerely,

Linda Piepho
Vice President - Store Manager,
Macy's State Street"

Whatever she's smoking, I want some of it. Clean? Well presented? Exciting shops? New brands? Well, yes, they're new brands...but they're not worth buying. The most amazing part is when she says she's "proud of this building." That, of course, is why the Red Star is slapped all over it, the merchandise is third-rate and the upkeep is nonexistent. Funny way to show pride.


Date: Fri, August 10, 2007,  7:17 pm CT
Posted by: A, Perkins

FIELD REPORT! FIELD REPORT!

Milwaukee-Mayfair

"EXCITING CHANGES!"

I went through the M store today on my way to the mall.

The customer service desk, formerly known as "Field Service" IS GONE!

In its place is a display of those colorful plastic clog shoes.

Just another of Lundgren's "new and exciting changes!" NO CUSTOMER SERVICE!

Now for a tradition that hasn't changed.

On the second floor women's department, they are still selling small boxes of frangos with Marshall Field's on the boxes. Obviously no one wants to by frangos from the M store. By now that candy must be so old the chocolate has turned gray.

Thank you Mr. Lundgren for keeping a Field's tradition alive!


Date: Sat, August 11, 2007,  11:45 pm CT
Posted by: Jim McKay

Thanks to all of those who made leafleting and button distribution on State Street such a success this afternoon, especially Mike Moran and of course J. & Gail. It's very clear that Chicago wants its Marshall Field's.

It's become apparent that we need additional volunteers to leaflet and pass out buttons, especially in the coming weeks. Please email me at jjmckay@fieldsfanschicago.org if you can offer your time next Saturday afternoon, August 18. This will allow us to coordinate times and supplies. Your participation will help bring back Field's.


Date: Sat, August 11, 2007,  8:52 pm CT
Posted by: norma blanco utah

As a former Chicagoan of 30 years, I was devastated to see that they demoralized a great city. I loved Christmas in my Chicago, the wonderful displays at Fields was awesome. Here in Utah they replaced the Meir and Frank stores with Macy's. I have not been in since.

Good Luck and keep up the fight. Get Fields back and throw out the corporate raiders!!!


Date: Sat, August 11, 2007,  8:47 pm CT
Posted by: Mike Thomas

A recent post sparked fond memories for me...in reply to the person who asked where Field's used to get it's baked goods and pastries from, I worked at Field's in downtown Chicago for years, now live in Minneapolis. During college in the 80's, I worked in the bakery on the 13th floor of the State Street store, which created and distributed fresh baked goods to all of the Chicago area Field's stores. I visited the State Street Messy's a couple of weeks ago, and nothing from my past seems to exist. The bakery selection is all pre-made items brought in frozen, from what the associates told me. I used to think of food when I thought of Field's. Definitely not the same anymore, but I still visit the downtown Minneapolis store occasionally for a bite. The food is still freshly made, for the most part. I definitely don't buy anything but food there anymore. The merchandise assortment has gone from upscale to a giant version of "Kohl's". Keep the fight up...miss Field's!

Date: Sat, August 11, 2007,  7:15 pm CT
Posted by: Mitch

The notion of "Marshall Field's at Macy's on State" is like saying, "The Waldorf Astoria at Motel 6."

When a business is run as poorly as I might run one, I get concerned. Let's take a look. Macy's (Federated) buys the May Company Stores with the hopes of increasing revenue, and having the economies of scale. They ruin the legacies of these stores and anger the patrons to the point the stores become deserted. Then Macy's tries every trick in the book including all this coupon nonesense and phoney retoric about saluting the past. They'll spend a fortune in lies instead of a few bucks in honest mercantilism.

And in case any Macy's folks have tuned in today remember, Federated bought the stores, not the patrons and customers.

Best wishes to all,

Mitch


Date: Sat, August 11, 2007,  2:05 pm CT
Posted by: Thomas F. Smith

Marshall Fields was a wonderful shopping experience. The quality of the goods and excellent staff stand out. When you bought something at Marshall Fields it was wonderful. Macy's doesn't understand this at all. The merchandise is gone. The staff fired or gone. All the ad's tell of discount sales. Junk from China sits on the once beautiful fixtures and marble floors. This has to be one of worst moves in American history of retailing.

Date: Sat, August 11, 2007,  2:48 pm CT
Posted by: Karen Lang

My best friend's aunt worked in the infant's wear department on the 4th floor. This was 40 years ago. On Saturday's, we would go to see BoBo, put our coats in her locker then spend the day at Marshall Fields. This started when we were in our early teens. By the time I became an adult, I knew every square inch of that store on State Street.

America is being ruined by chain stores. Wal-mart to Macy's......Although I no longer live in Chicago, I visit. And, no trip back home is worth it without Fields. And, if Macy's "reworks" the English Room or eliminates Frango Mints, well, that is killing a true part of Chicago! Macy's, leave the store alone!


Date: Sat, August 11, 2007,  8:17 pm CT
Posted by: Judy Marth

Hi all....I am now feeling like a real orphan. Marshall Field's has been taken away by an "alien" entity. NOW LaSalle Bank is being taken away by another "alien" entity (Bank of America). Yes, I loved shopping at Field's and YES I LOVE working at LaSalle Bank (27 years!)! So...why are our city's cornerstones being taken from us? A few ties to Marshall Field's...I'm a volunteer at Shedd Aquarium. Guess who donated the first few million to build the original aquarium in 1929? John G. Shedd - worked his way up from a stock boy to become the President of Marshall Field's! The LaSalle Bank builidng used to be called the Field's Building. Our Executive Dining Rooms on the 43rd & 44th floor used to be Mr. Marshall Field's penthouse!! It seems I am destined to be tied to Marshall Field's in more than one aspect of my life. Do those in charge of our city not see what is happening??? State Street - the FORMER Great Street - is nothing but an eyesore now as far as I'm concerned. LaSalle will be no more as of October 1, 2007. SO..the store that brought millions of tourists to Chicago for fine shopping, beautiful Christmas windows, and a traditional lunch with the great TREE and the Walnut Room are reduced to "attention Kmart shoppers" quality. The LaSalle Marathon, LaSalle Do-it-Yourself-Messiah, the HUGE donations to our museums, including Shedd Aquarium, and all the other community functions will go by the wayside. We might see these for a while, but Chicago is NOT the headquarters of BofA. (Yes, LaSalle bought out several area banks, the the key is that they KEPT whatever functions were being sponsored!) As the Messy's chiefs have no CLUE what is important to Chicagoans, so to the BofA chiefs have no CLUE what is important to us. Sorry to deviate somewhat from the total Field's subject, but it seems to me that we need to get to the politicians of this city to stop any more deterioration of our unique Chicago traditions, be it shopping, museums, community functions, whatever. Thanks for letting me rant.. ..

Date: Fri, August 10, 2007,  7:06 pm CT
Posted by: Steven

Anyone heard anything about Glamorama? I just visited Ticketmaster to see if tickets were still available and it appears to me that with two weeks to go, there are plenty -- and I mean PLENTY -- of good seats available. I even found large blocks of tickets being hawked by a ticket outfit in New York. Even with an excellent cause like the Art Institute, which enjoys considerable patronage among Chicagoans, it looks to me like the latest installment with its redneck chic theme is going to be a dud. Chicagoans would rather just write a check directly to the Art Institute and skip Macy's altogether.

My prediction for next year: Glamorama meet Santa Bear. Santa Bear meet Glamorama.


Date: Fri, August 10, 2007,  11:32 am CT
Posted by: rush

I have great memories of shopping at Fields in December and checking out the decorated windows on State street. I also miss the crystal palace and baked goods in the Fields market. Does anyone know which bakery used to supply Fields with Fancy cakes/petifores? I already miss having those.


Date: Fri, August 10, 2007,  10:51 am CT
Posted by: Doris Ray

.HELLO FANS!

It's me again. It's time to take a real hard look at what we're doing. Wouldn't it be wonderful to see something like the following in the Tribune---

HELLO CHICAGOANS, MIDWESTERNERS AND (?????). . !

SHOW YOUR SUPPORT FOR THE RETURN OF A CHICAGO ICON--MARSHALL FIELD'S. MEET AND MARCH WITH YOUR FELLOW SUPPORTERS ON SEPTEMBER . . .GATHER BENEATH THE HISTORIC CLOCK AT STATE AND WASHINGTON. BRING YOUR SIGN AND LET'S SHOW THE WORLD MARSHALL FIELD'S IS STILL CHICAGO!

For more info visit www.fieldsfanschicago.org

Let me play devil's advocate for a moment. FDS allowed Macy's in New York to turn into "Messy's", correct? Who's to say, this may have been their plan for Marshall Field's all along! This is why they are not heeding or succumbing to the boycott or poor sales, they would have done exactly what they're doing no matter what. They don't care. They may be a bit surprised we are still fighting but the demise of the store may have always been in their game plan. With this in mind, in addition to the boycott, we need to take another approach. MACY'S DEPARTMENT IS NOT OUR ENEMY! THE OWNERS ARE OUR ENEMY. We need to show the world how this owner has DESTROYED and is A CLASS "A". SLUM LORD OF THE HIGHEST CALIBER! Show how they have no respect for the community and the beloved local department stores throughout the country. I think I mentioned this before but the original Macy's sent executives from New York to Chicago to learn about Marketing and Merchandising from Marshall Field's, I, so that says something about the two men.

I don't know if any of you have ever watched "Project Runway". on Bravo but one of the weekly challenges last year was to feature the winner's design in the Macy's stores. The designer which lost the challenge said, "Macy's isn't the type of store I would want my clothing line in anyway." Sour grapes, perhaps? But this designer eventually was selected as the "Project Runway". winner. Go figure!

Terry Slumgren is the real enemy!


Date: Fri, August 10, 2007,  10:10 am CT
Posted by: Drew

Seems like interest in everything at macy*mart has "waned":

http://www.freep.com/apps/pbcs.dll/article?AID=/20070810/COL23/708100393

Date: Fri, August 10, 2007,  8:44 am CT
Posted by: Bob in DC

From the "are you trying to make your customers HATE you?" category comes news today that Mesy's is slaughtering Santabear, a JL Hudson tradition that Marshall Field & Company, of course, maintained.

Interestingly, the Detroit Free Press positions the Hudsons-to-Fields name change in 1985 as "when (Marshall FieldC-s) took over the (JL Hudson) department stores in 2001" when the reality, as we know, is that Dayton-Hudson "took over" Marshall Field's.

http://www.freep.com/apps/pbcs.dll/article?AID=/20070809/COL23/70809056/0/NEWS01


Date: Thu, August 9, 2007,  10:17 pm CT
Posted by: Michael Trenteseau

I think it's funny that Alessi is moving to 611 N. State Street - will they just scratch out the first digit on their old stationery?

As the article said, there's a store here in Atlanta. If I have time Saturday, I'm going to go down there and buy something fun that I don't need, and tell them that I'm giving them my business because they gave Macy's the boot!


Date: Thu, August 9, 2007,  10:12 pm CT
Posted by: jimmy gimbels

DOWN AGAIN AT MACY'S

Macy's, Inc. Same-Store Sales Down 1.4% in July

Macy's, Inc. reported total sales of $1.602 billion for the four weeks ended Aug. 4, 2007, a decrease of 0.2 percent compared to total sales of $1.605 billion in the same period last year. On a same-store basis, Macy's, Inc. sales were down 1.4 percent in July.

Golly, looks like adding 400 stores hasn't improved their sales too much. Hmm, should have left those stores as Marshall Fields.


Date: Thu, August 9, 2007,  8:14 pm CT
Posted by: Drew

HAPPY HOLIDAYS from your "friends" at the Red Star Store:

http://www.freep.com/apps/pbcs.dll/article?AID=/20070809/COL23/70809056

Date: Thu, August 9, 2007,  8:05 pm CT
Posted by: Drew

How low can they go? A friend walked through a Red Star Store (formerly Kaufmann's) today. As she entered the store, she heard the 1960s vocal selections blaring over the PA system: "634-5789" and "Limbo Clock." Those choices should certainly be "exciting" for all the younger shoppers that Lunkhead so covets! She said there were racks upon racks and tables upon tables full of clearance merchandise. The stuff had already been marked down 50% and more--and signs advertised BUY ONE GET ONE FREE.

She noticed the Martha Stewart kitchenware and linen lines were in place and the displays made her think she was in Kmart. Turquoise plastic cuttting boards and utensils. How retro!

Later in the day she stopped by a local Goodwill store. The front of the store featured a ROW of circular racks with signs announcing "Brand New Merchandise--75 % Off Ticketed Price." A closer inspection of the men's, women's and children's fall, winter and spring clothing revealed very popular labels--Charter Club, Style & Co, Alfani, American Rag...

Looks like some people don't want that Macy's stuff.


Date: Thu, August 9, 2007,  11:42 am CT
Posted by: gle

It looks like Messy's is going deeper into denial even with reports that their July sales fell 1.4%.

Here's a press release from Cincinnati: "Macy's Inc. Same-Store Sales Down 1.4% in July"

http://biz.yahoo.com/bw/070809/20070809005126.html?.v=1

"Bloomberg" reports Messy's exceeded estimates of a 2.4% drop in July sales, but still fell 1.4%. Interestingly, it says "Nordstrom Inc. said same-store sales surged 9.4%, double the 4.6% estimate...."

http:/www.bloomberg.com/apps/news?pid=20601103&sid=anpAd7SRIeFc

This one from "Pioneer Press" in Twin Cities says Messy's is retiring Santa Bear, and stepping up Field's Gear and a few other things they think the public should want. (I wonder what other traditions might soon be phased out bit by bit.)

"Macy's looks to the future with nods to its past"

http:/www.twincities.com/ci_6577534?source=rss

Date: Thu, August 9, 2007,  8:51 am CT
Posted by: drew15401

Sales at the Red Star Store are DOWN 1.4% in July.

To be sure, Carson's stores were down about the same; however, Nordstrom was up over 9%, Saks was up about 15% and JCPenney was up about 11%. Sounds to me like we know where former Field's shoppers have taken their business.

Hopefully, the situation will "improve" next month with the "exciting" launch of the Martha Stewart line and the "re-educated" Back to School shoppers making a major impact.


Date: Thu, August 9, 2007,  8:00 am CT
Posted by: Jan p

DIRTY,LEAKY BATHROOMS......yeah, that's right....someone should report them for their unchecked restrooms with the leaky plumbing in the store in Vernon Hills, IL store....(just used their restroom and promptly left the store!)...

I love the parking spot (habit from the Field days), cruise thru the top floor and then loudly proclaim (earshot of the salespeople) how I'd never shop there due to the cheap styles...as I walk thru exiting to the mall..


Date: Thu, August 9, 2007,  7:46 am CT
Posted by: Jan p

think reminding Messy's (OFTEN (daily)on their comment site)that "their gift" to the Midwest of giving us back our Marshall Fields would be our most fav wish--not to mention make them "significantly" more profitable..one hand washes the other...give us our Fields and we'll give you a better bottomline..if not we can start a branch program of "adopt Nordstrom" bumperstickers..

Date: Wed, August 8, 2007,  10:22 pm CT
Posted by: Lori

I received a couple of responses from Macy's which clearly prove it is oblivious to the differences between Field's and Macy's.

After the first response, I thought, "Wow. I can't wait to shop in a store with price scanners and shopping buggies. Oh, wait! I can! Its called Target! Nice innovations. What's next? A big red star on the Tiffany ceiling?"

And the second response was even worse, a canned response I got from another State Street talking head full of empty claims about their staff, heritage, etc.

If they wanted to respect our retail heritage, they should have left it alone. I hope they can support their 2000 staff members when no one is spending any money because the products and service are so poor. I'm getting married in just over a year, where oh where is my Marshall Fields?


Date: Wed, August 8, 2007,  7:39 pm CT
Posted by: RG74

NBC Nightly News, August 8,2007 Story: The Science of Shopping.

Anne Curry substituting for Brian Williams introduced a story called "the science of shopping." NBC Nightly News correspondent Robert Bazell reports.

When people see a product they want they get excited, and all the things matter like LIGHTING,cleanliness,the way a product is placed. It's what we said all along, shopping is about emotion and choice. We just don't buy something to buy it. It's all subliminal !

So the next time Mr.Lundgren thinks shopping isn't scientific and emotional...maybe he should just talk to the experts !

Visit this link to watch the story:

http://video.msn.com/v/us/msnbc.htm?g=2fa22e7a-0f78-428c-8d43-5aba1673a435&f=00&fg=email

WISHING, WANTING, CARING AND NEEDING MARSHALL FIELD'S !

Warm Regards,

RG74


Date: Wed, August 8, 2007,  6:19 pm CT
Posted by: Erick

There it was. It sat in the room as Kevin discovered he was home alone after his family left him for Paris. It was Christmastime and there was something special about this green bag though. Besides the elegant Fields logo and the majestic clock above the script, this famous shopping bag had a fine gold trim around the edges as if this time-honored symbol was specially made for this delightful Holiday classic.

--From a scene in the original Home Alone movie is the another original, a Marshall Fields shopping bag. What a beauty to behold!

Come all ye faithful to State Street Sept. 9 and capture the passion, magic and spirit of Chicago's beloved Marshall Field's!

-Erick


Date: Wed, August 8, 2007,  4:36 pm CT
Posted by: mg

The more I think about it, the more I believe Terry Lundgren and the rest of the Macy's executives owe this city a great big HUGE apology. An apology for failing to listen to us from the start --- and for having the nerve to mess with our very own Chicago legend.

Date: Wed, August 8, 2007,  4:24 pm CT
Posted by: Joe D

I received a response from Ralph Hughes that had a key sentence that was quite a paradox:

"We do not plan to be Marshall Field's even though we are keeping all of the valuable traditions that Field's was famous for."

They are not keeping all of the valuable tradtions!!! If they kept all of the valuable traditions, State Street would still look and feel the way it did when it was Marshall Field's and the merchandise and sales wouldn't not be drastically different!!! Oye! How do they not get it?? Oh well.. The boycott continues.


Date: Wed, August 8, 2007,  1:49 pm CT
Posted by: Alice Deller

I am trying to find a particular candy that my mom always bought at Marshall Field's in Chicago but can't and won't buy at Macy's. It was a gummy bear but it was imported from Germany and was far beyond anything ever produced in America. I would love to hear from anyone who might have an idea of how to find this item. Thanks.


Date: Wed, August 8, 2007,  9:56 am CT
Posted by: Drew

In response to gsmith's comments about M's failed straegy:

M's Midwest/St. Louis division includes the former Kaufmann's stores in the metro Pittsburgh and Cleveland areas. As I and several others have noted, these stores are nearly devoid of customers and are basically absent of quality and selection. The low-quality imitation "designer" brands offend the upscale shoppers while the high prices discourage the value shoppers. Instead of offering something for everybody, macy*mart offers "nothing for nobody."

Out here, The Bon Ton, JC Penney, and Kohl's have greatly expanded and upgraded their selections. For example, Bon Ton offers more designer goods, as well as DECENT store brands and every day value items while Penney's and Kohl's offer improved selections and value.

I have asked numerous salespersons how the conversion has affected their stores. The clerks I've spoken with ALL LOVE MACY*S. Since the Red Star Store invaded the area, clerks at competing stores note that sales are up, incentive payments have increased, work hours have expanded--and managers are rewarding these employees to offer good customer service! M's shoddy merchandise and pathetic service are appreciated by competitors!

In his greed to make a quick profit, Lunkhead cut back in many areas to show a profit. While he was able to profit in the short term by cutting expenses, he didn't look ahead to the long term. The established customer base has been alienated, has found alternatives, and have no need to return to M. His grandiose plans to win back customers are too little, too late.

This situation parallels the domestic auto industry. By taking shortcuts and ignoring quality problems, the Detroit 3 were able to show profit in the short term. There was no effort to grow the business as management became increasingly out of touch. When sales declined, the CEOs cut employees, shuttered factories and offered incentives to keep profits up. Now there is nothing more to cut, their perceived reputation is poor, there aren't products that consumers want-- the picture is bleak for domestic automakers. Because of quality issues and other problems, much of the customer base has moved to imports. Studies show that a majority of import buyers wouldn't consider a domestic auto.

The same Wall Street experts who applauded the initial profit structure now condemn the long term prognosis. Arrogance, greed, and immediate gratification are not keys to long term success.


Date: Wed, August 8, 2007,  8:08 am CT
Posted by: Corey Kurtz

Hi There Fellow Field's Fans-

I know it has been a while, but things for me are moving fast and furiously this summer.

Hope everyone is doing well. I have been checking the site daily and it is great to see the fight being kept up!

Just thought I would share something kinda ironic that I saw on TV last night.

I was channel surfing through my Dish Network lineup and I stumbled upon Nick@Nite. They were having a "Roseanne" marathon last night. Now, if anyone else out there is a 80's Sitcom fan like I am, most of you will know that the show is set in Lanford, Illinois.

The episode is entitled "Mall Story". Episode 26 from 1989. Roseanne takes their eldest daughter, "Becky" to the "Lanford Mall" to buy a dress for a dance that was coming up. The other part to the story is that the Mall was having their "Spring-A-Thon" sale. They were having a special where if you were caught holding an item when the annoucement was made you would get that item for free.

Roseanne's friend "Crystal" happened to be in the mall at the same time, and Roseanne and her sister Jackie met up with her, and Crystal had purchased some Towels that she got on sale. Here comes the ironic part. What kind of shopping bag do you think Crystal was carring those towels in????? A BEAUTIFUL MARSHALL FIELD's SHOPPING BAG!!!!! I squeeled with delight and used my DVR to rewind the live tv just to make sure I was not seeing things. Sure Enough. Crystal Comes back later again with a second purchase that she won. What bag again is she carrying??? Again the most prised shopping bag of them all!!! The MARSHALL FIELD's SHOPPING BAG. I think this was the producers way of making the show seem like it was really set in Illinois.

So, If any of you fellow Field's fans are collecting TV Shows on DVD and you just happen to be collecting Roseanne, Check this one out. You will be so happy you did!

P.S.

I am going to Chicago this Saturday and I will give a report on State Street when I come back.


Date: Wed, August 8, 2007,  12:43 am CT
Posted by: Melvin Jones

I am so very pleased to see that Marshall Field's has not yet been forgotten. When will the Macy's people wake up and see what a terrible, terrible mistake they have made.

Macy's continues to send me their credit card, as I continue to send it back. I have cancelled our corporate table that we have always enjoyed at Glamorama, and i will not let any of my family shop "there".

Please, Macy's save your last piece of dignity and give Minneapolis and Chicago their golden gem back.

There's no place like Field's...........


Date: Tue, August 7, 2007,  9:59 pm CT
Posted by: James in Minneapolis

Hi All--I took the opp to get published in your Chicago Tribune Blog...LOL...you know I must. Here you go:

We had the best store in the country here in Downtown Minneapolis----first Dayton's and then Marshall Field's. Now it's been downgraded to a macy's in both service and selection. I used to buy almost everything I needed right there----plus get shoes repaired, and get watch batteries & bands replaced while I shopped; it was just so much more convenient than driving way out to a suburban mall. I could even get unique greeting cards with both Papyrus and Hallmark available. Now those are replaced with drugstore level cards that I am embarrassed to send. I never go there anymore. I gave them a chance on several occasions after the change last September and it was just too awful. There is nothing to buy-----the cool hip brands are gone and their store brands are junk with high prices and low quality---the exact opposite of Marshall Field's. For the most part, I found Field's store brands to be pretty good quality at low or medium prices.

I am absolutely amazed that as their same-store sales plummet here in Minneapolis and apparently throughout the Midwest,they plunge forward with their failing business strategy. We all knew it would fail from the start and yet they would not listen. We all know it is failing now and finally the analysts are catching on. Why do the stockholders continue to allow the management to pour their assets down the toilet? I am truly amazed when stockholders give people their money and never watch what management does with it. Surely some stockholders must live in the Midwest! Can they not just walk into a store and see for themselves? They cannot be that uninformed about retail as a stockholder----or can they? Surely they must be able to look around Midwest stores and see how poorly they are run; see that the merchandise is cheesy; see that customers have decided this store no longer suits them and have decided to shop elsewhere. How is it stockholders do not see these things?


Date: Tue, August 7, 2007,  8:41 pm CT
Posted by: Zelda

Dear Field's Fans,

Our next big protest is planned for September 9th. I have sent an email out to my near and dear, giving them the heads up on this special event and explaining why this cause is so importnt to all of us. I am hoping you will all do something similar. Next to boycotting Macy's, the most important thing we can do is to have a large gathering of loyal Field's Fans collaborating on this anniversary protest. It will give the message to Macy's that we haven't gone away and hopefully encourage the new owners (when that is finally a done deal) to restore our wonderful iconic department stores. We need to give all our help to make this protest something this town will never forget.

Get some leaflets, buttons and bumper stickers from Gail and Jim, and distribute them everywhere you can think of. (I've been leaving them in gym lockers, public restrooms, my car windows, etc.) We must publicize this event and deliver the multitudes and the message.

Also, you can send a donation to finance some of the big doings we have planned for the protest. Your help is needed. It's crunch time!

Your Friend in Field's,

Zelda

P.S I saw two things today that made me grin broadly. (1) An anonymous Macy's sales associate was outside smoking, wearing a black jacket embroidered with -- I kid you not -- Marshall Field's!!!! (2) As I walked through the State Street store today, carrying my Marshall Field's thermal mug, another Macy's associate smiled at me and said, "Nice mug"!!!!


Date: Tue, August 7, 2007,  7:18 pm CT
Posted by: Darrid

Today I added a page about the archives on the 7th floor to my Field's tribute site, darrid.com

I have also made changes on several of the other pages as well.

I'm always open for suggestions!

Darrid darrid@columbus.rr.com


Date: Tue, August 7, 2007,  7:15 pm CT
Posted by: Jim McKay

Just a reminder that July sales figures for Macy's will be released this Thursday, August 9; Quarterly sales stats for three months ending 8/4/07 will come out next Wednesday, August 15.


Date: Tue, August 7, 2007,  6:48 pm CT
Posted by: Bernice

Been reading some reports about how Martha Stewart is not doing well at Kmart because, according to these writings, Kmart isn't pushing Martha's branded goods. Perhaps there is something to that; however, there is also something to the fact that some people like me aren't buying Martha Stewart items at Kmart because of her affiliation with Macy's. It should be noted that even Marshall Field's carried a few things that were from Martha Stewart in the pre-Federated days. I happen to like some of what Martha Stewart offers for everyday use, although I would never equate what is arriving at Macy's stores as being of equal quality of Field's. I was especially supportive of Martha during her legal problems--even writing to complain when her show was cancelled locally. However, I appreciate even more that Field's did ten times as much to help the world appreciate taste and a nice home. After Martha hooked up with Macy's, I have refused to buy anything branded Martha Stewart--even those items at Kmart or other stores. It needs to be pointed out that Martha Stewart is losing money at Kmart in part because of her affiliation with Macy's. I cannot take seriously the taste and motives of someone who would pretend to be what she is not and someone who would be an accessory to the killing of Field's.

Date: Tue, August 7, 2007,  6:28 pm CT
Posted by: RG74

Dear Fellow MID-WEST & INTERNATIONAL FIELD'S FANS,

Here is an example how Macy's could make things right ! Here is my suggestion for a press release based on what would happen if they took action and listened to their guests ! Imagine the goodwill and profits galore they would draw from happy mid-westerners who have been waiting for the return of Marshall Field's quality,cleanliness,full-service,real designer labels and traditions across the mid-west !

Sample potential press release components:

MACY'S GIFT TO THE MIDWEST - THE RETURN OF MARSHALL FIELD'S ! Our guests have spoken ! With great pleasure we announce the restoration of MARSHALL FIELD'S to the mid-west ! Effective (date in near future) our Macy's North division will become the Marshall Field's division ! Guests will be delighted by the traditions,quality and service just like you remember from Marshall Field's. Come and visit your favorite departments and join us for a special mid-west celebration like you have never seen before !

-----NOW IS THE TIME ! BRING BACK MARSHALL FIELD'S ! -----BECAUSE IT'S MARSHALL FIELD'S FOREVER -----

Respectful Regards,

RG74


Date: Tue, August 7, 2007,  6:17 pm CT
Posted by: RG74

Very strong comments from bloggers over at the Chicago Tribune website. It is exciting to see that this boycott truly has STRONG LEGS not only in Chicago BUT THROUGHOUT THE ENTIRE MIDWEST !

http://www.topix.net/forum/source/chicago-tribune/TN7GOUUNADQ70FV9U

Warm Regards,

RG74


Date: Tue, August 7, 2007,  4:19 pm CT
Posted by: Doris Ray

Hello Field's Fans!

There are people that aren't shopping at "M" and aren't even aware of the boycott. I gave a button to one of these people yesterday. This person prefers to shop at discount stores or boutiques rather than "M".

This is why this protest screams for a famous Chicagoan to speak up in our behalf. This person can draw much needed media attention because we are currently being screwed by the news media.

Posting to this and other websites is great! Don't stop. But how about reserving a bit of that energy to be seen in public or at least in the media? Don't be ashamed to voice your opinion, get on that soap box and annoy the holly crap out of people and the media. Time for being polite and subtle is long overdue!

Relatives of mine from Milwaukee were being really negative about the protest--boy did they get an ear-full from me! Basically: they didn't know the State Street store was the Marshall Field's flagship store (honestly they didn't even know what a flagship store was); when asked if they had ever had the Marshall Field's State Street experience, the answer was, "No." Well that says it all, no need to elaborate. p>

I met a lady which said she went to "M" in Carbondale to find a dress for a special occasion. They told her people usually go to St. Louis. Isn't that rich! "M" sales staff sending customers not only to another store but another city and another state! Pitiful! They can't even get their own sales staff to support them!!! This same lady said Marshall Field's State Street was one of her fondest memories of Chicagoi -- she felt like a kid in a candy store!

Yesterday I attended a local fashion show. Some of the clothes were from Dillard's. It should have been Dull-ard's because they were B-ORRRRRRRRING!

I have a good feeling about this boycott--hang in there troupes. If you don't hear from me before next month--GOOD LUCK!!!


Date: Tue, August 7, 2007,  4:14 pm CT
Posted by: Alex

I thought I'd share this with you all. I had gone into a Macy's in Michigan and had five sales associates ignore me when I obviously needed help, then was treated very curtly when I finally tracked it down. I complained on their website, and here is the response I recieved:

"Thank you for taking the time to share your thoughts about your recent shopping experience at Macy's. Please accept my sincere apology for the distinct lack of service you received while shopping in my store. It is our goal at Macy's to provide all our customers with a courteous and professional interaction, clearly this was not the case on your last visit. I would like to assure you that your comments along with Macy's service standards have been reviewed with the appropriate individuals.

We realize you have many shopping options and trust you will allow us the opportunity to make Macy's your favorite store!"

It's that last part that irked me the most.

Where else would I go? JC Penney?

Yes.


Date: Tue, August 7, 2007,  1:27 pm CT
Posted by: Siamak

Another high-end specialty retailer will leave 111 North State. Crain's reports that Alessi (housewares) will be moving out to open its first stand-alone store in Chicago. The store will open in River North. The Executive VP at Alessi mentioned that "Foot traffic at the venerable flagship department store has suffered since the name change to MacyC-s." This is yet another sign that Messy's if failing big time!!!

http://www.chicagobusiness.com/cgi-bin/news.pl?id=25943&seenIt=1

I'm very curious to know when THOMAS PINK will leave!


Date: Tue, August 7, 2007,  1:38 am CT
Posted by: Jim McKay

Carson's lost it's uniqueness and took a hit circa 1989/1990 when it was acquired by Bergner's. I was wrapping up grad school in downstate Illinois at the time and I was in Chicago every other weekend.

In my community at that time we had both Carson's and Bergner's, as did some Chicago suburbs. Customers (including my freinds) did in fact complain and even cut up and sent back both their Carson's and Bergner's credit cards. (Joan S, if you are out there, I remember.) A book I recent read pointed out that Carson's was a worthy competitor to Field's on State. When Bergner's bought Carson's, they pretty much changed Carson's into Bergner's although they kept the name as Carson's, of course. Most saw Bergner's as a step down. The result was that Bergner's went into bankruptcy something like a year or so later. When they emerged from bankruptcy--as I recall, it was largely with new management. They adjusted to be a little more Carson's-like, even changing the parent company's name to "Carson Pirie Scott". While I shop Carson's, I don't think it is as great as it was before the Bergner's acquisition.

Carson's was also in play about the same time Macy's picked up May and Field's. Of the two, I think Carson's (post-Bergner's) was a closer match to Macy's. Had Macy's tried to convert Carson's, I think they would have had trouble, but not quite as impossible as converting Field's to Macy's. At this point, there's no way Macy's could succeed in Chicago -- Chicagoans want Macy's out of town.


Date: Tue, August 7, 2007,  1:36 am CT
Posted by: Al

I wonder if there would have been an uprising of any kind if Carson's had become macy's? I really don't know. I sure wouldn't have liked it. I guess Carsons wasn't as unique a store as it used to be. You could shop an Bon-Ton, Bergner's, Younker's, Herberger's, Elder-Beerman, and at Boston Store and see the same thing. At this point, even if macy's sold off Field's and opened across the street I wouldn't set foot in there.

Marshall Field's forever.


Date: Mon, August 6, 2007,  10:28 pm CT
Posted by: Michael Trenteseau

When Ford introduced the Taurus, there were a lot of small touches that made the car really enjoyable to own - they didn't help the fuel efficiency, or add more power, or make them safer, they just made them nicer. The first Taurus introduced those little nets they put in car trunks so your groceries don't shift around.

Ford called these "Surprise and Delight" features.

It wasn't a new concept - retailers and service providers of all types have used small, inexpensive, but well-thought ideas to improve customer service and build loyalty and satisfaction.

What should we call M***'s version of "Surprise and Delight"? How about "Confuse and Annoy"? "Frustrate and Dismay?" Closing restaurants, failing to keep the stores clean, broken escalators, and "sales" with five lines of tiny printing to explain the exclusions are NOT surprising or delighting anyone!


Date: Mon, August 6, 2007,  10:14 pm CT
Posted by: jimmygimbels

[Every three weeks jimmygimbels ventures into Macy's to keep you posted on the North Shore stores.]

HOW OLD IS THIS CANDY? I came across a store that has a mother load of Frangos with the Marshall Field's logo on the box. Turn the boxes over and the labels read "Made for Marshall Field's." There also are tins of Frango's I have not seen since Christmas 2005 - one has a handsome lithograph of the State Steet store circa 1910; another is green, square tin with a detailed sketch of the famous clock.

Easy way to tell that the Martha Stewart collection is not selling: The shelves and the is STILL on sale. (Six weeks and counting.)

In linens, the Calvin Klein and Ralph Lauren lines are gone. The replacements: houses brands and Martha Stewart (already on sale). The MS line is nothing special. I overheard two ladies laughing at the price points - "They've got to be kidding. This is Kmart stuff."

Messy's has started their Fall promotion. Want to know the theme? Yes? Get ready! It's "Fall for Fall 2007." Is that dumb or what? Maniquins were finally changed from swim suits (on display since May) to tacky Fall fashions.

Racks and racks and racks of summer clothes on clearance. But, no one shopping. Look for these goods to be jobbed out and pop up at TJ Maxx.

Look here, an Alfrani sport coat for $350...oh, a Claiborne for Men sport coat at $167. Hmm, nicer fit, better fabric, quality contruction. You probably guessed how the Alfarni looked....CHEAP. No wonder Messy's can offer their house brands at 40% off - plus another 15% when you use a Messy's credit card - the stuff is WAY overpriced to begin with.

Schools open in less than two weeks so this is the prime back to school shopping season. Let's check children's. EMPTY. Junior's department. EMPTY. Men's jeans. EMPTY. Where are all the shoppers on a Sunday afternoon? Oh, at Carson's, JC Penny's, Abercrombie, Gap and other specialty stores. The mall was a mob scene. But at Messy's...the sound of crickets chirping.

Say goodbye to Crate and Barrel. They are pulling out of the mall at the end of August. Asked the manager about the situation. "After Field's closed, a lot of our customers stopped coming to this mall. Other stores are in trouble too because Marshall Field's always meant foot traffic in the mall. Messy's does not."

Not much has changed in three weeks: signs are still falling off walls, directional signs still pointing in the wrong direction, no sales staff to speak off, silver goods are tarnished, bathrooms with no paper towels and broken exterior doors. But what do you expect, this is Messy's!

Always remember: jimmygimbels goes to Macy's so you don't have to!


Date: Mon, August 6, 2007,  9:49 pm CT
Posted by: LiMack

Over the weekend we watched one of the old Star`Wars movies where they use the phrase "there's a disturbance in the force". That's pretty much how I feel each time I walk on State Street or drive by a suburban mall and see Macy's red star where Marshall Field's should be.

Date: Mon, August 6, 2007,  6:52 pm CT
Posted by: NewYorkLoveFields

YOUR FIELD STORE IS NOT THE SAME STORE WITH A MACY NAME!

FIELD'S would never let the store be gutted of all its quality designer brands, service, quality, cleanliness and traditions !

The macy plan wants to bring new york to america ! That's why the multi-generation Marshall Field's shoppers have got to stand up and say NO to Macy's !

People like the macy's managers from New York consider the mid-west to be fly-over country. That's why they think they can impose their will on everyone in the midwest and dumb down MARSHALL FIELD'S !

P.S. If you think it is the same store as Marshall Field's, just read the newspapers and see the latest stories about fruitfly infestations, firing of qualified staff, mis-leading stock holders...and the like ! It's a darn shame !

new yorkers wouldn't put up with this. why are midwest people putting up with it ?


Date: Mon, August 6, 2007,  6:42 pm CT
Posted by: RG74

Dear Chicago Friends,

As a born and raised suburban New Yorker, I can tell you that the Macy's of today IS NOT THE CLASSIC R. H. MACY'S WE GREW UP WITH...and I am only 33 !

Morbid is the way to describe the current environment at Macy's. Management won't lift a finger to care for the staff, so the staff won't lift a finger to care for the customer...THAT'S THE STORY OF MACY'S EAST,Terry Lundgren's home office, New York...AND THAT IS THE WHAT HAS COME TO CHICAGO !

Macy's 34th street has GREEN AWNINGS ! If they are fine for 34th then why aren't they fine for Chicago ? ANSWER: MACY'S COULD CARE LESS ABOUT CHICAGO BECAUSE IN THE MINDS OF THE MASTER PLANNERS AT MACY'S...MACY'S IS NEW YORK...AND EVERYONE WANTS TO BE A NEW YORKER !

YET, the real story is that MARSHALL FIELD'S was the FINEST STORE IN THE NATION THAT WAS LEFT...and now Terry Lundgren's Macy-fication of America plan is destroying it !

That is why the Macy's boycott LIVES ! The Federated/Macy's company board of directors have got to put a stop to this discount-department-store idealogy BEFORE IT RUINS EVEN THE MACY'S LEGACY STORES IN THE NEW YORK AREA LET ALONE CHICAGO !

We in New York have McDonald's, Starbuck's, Pizza, and a high end deli with a few tables for waitress/waiter service....and without this boycott, you'll be sitting under the tree at TGI Friday's On State (with a Mc Donald's in the 7 On State Food Court Area !)

NOW IS THE TIME TO TELL MACY'S TO RETURN MARSHALL FIELD'S TO ITS RIGHTFUL PLACE WITH FIRST CLASS SERVICE,REAL DESIGNER BRANDS,CLEANLINESS AND FINE QUALITY !

Thank you !


Date: Mon, August 6, 2007,  11:32 am CT
Posted by: Annie B

Well it's good to see things are still going strong regarding the boycott! My mom sent me an article the other day regarding Liz Claiborne and it mentioned ol' Lunkhead. I won't post the whole thing here but I wanted to highlight a couple of areas. I apologize if this has been posted before.

In mid-April, as orders for fall clothing began pouring into the headquarters of Liz Claiborne b the apparel giant behind Juicy Couture, Kate Spade and Lucky Brand Jeans b executives paid unusually close attention to one buyer, MacyC-s.

Liz ClaiborneC-s decision to develop a new product line for J. C. Penney had infuriated MacyC-s chief executive, Terry J. Lundgren, company officials said. Executives expected small cuts in MacyC-s orders for fall b punishment, in their eyes, for cheating on their biggest client b but what arrived C,shocked us,C. said the new chief executive of Liz Claiborne, William L. McComb.

MacyC-s slashed orders for the Liz Claiborne brand by millions of dollars. C,You have lost your most-favored-nation statusC. at MacyC-s, Mr. Lundgren told executives at the clothing company, according to people who witnessed the conversations.

The impact was disastrous. Liz ClaiborneC-s first-quarter earnings plunged 65 percent and Wall Street pummeled the stock, knocking it down more than 17 percent, to $37 from $45."

and

Liz Claiborne had sold clothes to J. C. Penney for years, under the name Crazy Horse. But the new Liz & Co. name sounded an awful lot like the legacy Liz Claiborne brand. C,It was the use of that precious capital C+LC- that made them crazy,C. Mr. McComb said, speaking of MacyC-s.

Mr. Lundgren, the MacyC-s chief, said in an e-mail message that there was no vengeful or ulterior motive in his decision to pull back. C,ItC-s no secret that the Liz Claiborne brandC-s sales performance has been deteriorating for several years,C. he said. C,Any adjustments in our orders with any vendor are solely a function of the performance of that merchandise in our stores.C.

Asked about his C,most-favored nationC. remark, however, Mr. Lundgren added that C,our customers come to MacyC-s expecting to find merchandise that is not widely available.C.


Date: Mon, August 6, 2007,  10:07 am CT
Posted by: Drew

Designer lines, restaurants, gourmet foods, Frango chocolates, lamps, bridal departments--what amenities are next on Lunkhead's chopping block? He has severely reduced customer service and maintenance, in addition to eliminating quality, style and value. He is trying to save his sinking ship by jettisoning his supplies.

Every M*mart that I've seen has empty floor space and closed off sections, so it is obvious that the amount of merchandise has been greatly reduced. Indeed, JC Penney and Kohl's have greater selections and price points.

Perhaps Lunkhead is trying to follow the model of a convenience store like 7-11 to re-invent the department store. He can convert his understocked and overpriced stores into M*express which will carry only the very, very basic items in limited selection. So if a customer wants a white shirt or a blue bath mat, s/he could just run into M*express to get that specific item since there would be nothing interesting or unique to grab one's attention. Lunkhead could save even more money be not advertising; simply "re-educate" the customers that all items are Everyday Value Price. No more confusing coupons!

Picture this: a customer pulls up to M*express on the way home from work, picks out a frying pan from the three on display, grabs a six-pack from the cooler, selects a package of T-shirts, picks up a TV Guide at the check-out counter, orders a Slurpee and then heads out the door. Exciting!


Date: Mon, August 6, 2007,  10:01 am CT
Posted by: gle

Based on Macy's correspondence, I agree with LiMack's August 5 post about Messy's wanting to beat us down (like a conquering army coming in). That turns me off more and more.

Date: Mon, August 6, 2007,  8:07 am CT
Posted by: Laurie C

Hi from Milwaukee,

Re Denise's posting about wearing her button and carrying her Field's bag, I, too, do the same here in Milwaukee and am always being approached. I've met a number of former Chicagoans and a woman whose mother worked at Field's. I always have my bumper stickers with me to pass out. I see people carrying Field's bags and make a point to go ask them if they're making a statement or just find them convenient. In either case, the result is the same: visibility.

On Aug. 19 I'll be volunteering in the wine tent at Irish Fest from 7 pm till closing. I plan to wear my tee-shirt from Pat C (it IS green), and I'll put my button on a Cubs cap. I'd say 80% of the people at Irish Fest are from Chicago. If you're attending, stop by to say hello. It's a lot of fun.


Date: Mon, August 6, 2007,  12:09 am CT
Posted by: gsmith

Why Macy's has failed with their stratigic corporate branding strategy:

1} When Federated (i.e. Macy's) purchased May Corp-as well as earlier swallowing up several iconic regional department chains, the assumption was that Federated would realize financial savings and economies of scale {erasing regional department stores such as Marshall Field's in Chicago; Rich's in Atlanta; Foley's in Houston}, operating a national department store chain branded as Macy's.

2} Federated failed to realize the lack of national recognition of of the Macy's "brand" and how it translated/related to the established regional department store customer base (assuming that Macy's is not too different from Marshall Field's or Foley's or Famous-Barr. etc.}

3) The backlash from the execution of said corporate strategy, and the attendant loss in traffic, sales, and--most importantly--the alienation of a loyal customer base that has caused a loss of revenue--at State Street, Northbrook Court in the former Marshall Field's--of 40%.

4) The reduction of quality/value merchandise, customer service, ambience, uniqueness of each regional departmet store, and how regional department stores helped establish and define what was different and special about each city/region. Macy's could have suceeded if they made each regional department store better--but instead they made them worse.

5} As a personal observation--Macy's went "dowm-market"--I would position it somewhere between Carson's and Sears/Kmart, and it just gets worse with time.

6) Macy's is dead in the Chicago region. Between the fact that Macy's destroyed a Chicago icon; junked up all of the former Field's with over-priced, in-house, cheap merchandise; reduced customer service; cops an arrogant, corporate, New York attitude; ghettoized State Street (dirty bathrooms and the city shutting down the Market Food Court because of health code violations}; replacing long-time sales associates with a history of established sales with minimum wage employees; substituted Field's quality and unique merchandise with Macy's convoluted version of value/fashion, it is little wonder that the decision to rebrand Marshall Field's to Macy's has been an unmitigated disaster. Minnesota and Michigan--once former Dayton and Hudson store markets--are pretty much on the same page as Chicago. As an aside, when Dayton's and Hudson's were rebranded as Marshall Field's, there was some backlash, but Field's became accepted rather quickly--Macy's in these markets never will be considered in the same league as Hudson's or Dayton's, let alone Marshall Field's. And people in the Midwest have a long memory--traditions die hard here.

7} Financials--Bottom line: the most successful retailers have high sales per square foot and lower expenses as a percentage of sales--those are the two greatest contributing factors to profit margin before taxes in the retail business. Macy's has failed in both respects in the Macy's North and Macy's Midwest regional divisions. Sales per square foot have fallen dramatically Chicago, for example, and expenses as a percent of revenue has risen, just by the fact that sales have dropped in the Midwest precipitously. Rumor has it that Minneapolis, St. Louis, and Detroit aren't doing much better than Chicago--Macy's North (Minneapolis) and Macy's Midwest (St. Louis) have had negative cash flow for several sales periods according to financial gurus in the know.

8) Stock price: Macy's is selling in the low to mid 30's right now from a high of the low 40's when there was speculation of a buyout by a private equity firm(s) in July. Do not be surprised if there is a trigger price when Macy's stock reaches a certain low level--I would say in the $26-$29 range--when Macy's will come again in play. Why? Because of cash flow and assets--the same reasons that private equity firms were looking at Macy's in mid-summer--and took a pass. But at a stock price in the 20's, the PEF can make the financials work, and still pay at least a 30% premium on the stock price, without too much risk. In other words, crunching the numbers and buying out (M) Macy's makes sense at a certain stock price given the the low profit margin and cash flow as a result of a failed corporate strategic plan.

9} It's important to maintain the boycott & keep it strong. What we do on this website and on the chicagoist.com and media outlets/blogs only enhances the value of the Marshall Field brand and reminds the public to stay away from Macy's. Wall Street watches numbers. Ultimately the value of a corporation is reflective of the strategic plan of the top management with the support of the Board and how successful that strategy is. Macy's obviously has failed. Let (M) board members know this as well. If we want Marshall Field's back and Macy's to go away, contact the media snd the board members of (M) Macy's. They hired TL as chairman, and they are the people who control his job. The board members understand financials and strategic planning. Challenge them. Macy's is a public corporation with some transparency. They are ultimately beholden to the stock owners. And they have to answer to financial analysts as well. Macy's numbers are in the toilet. There is no way that TL can reasonably justify his strategic plan to erase Field's. He claims time is on his side and that the buying public will ultimately forget about Field's. Wrong. It won't.

10) On a more personal note, when I bring up the subject of Field's to people I meet/know, inevitably about 4/5ths say they hate Macy's and no longer shop there. I was surprised by this response. Even my friends in their 20s and early 30s say the same thing. And isn't it ironic that TL & his marketing experts (hah) are betting the company that the young, monied shoppers don't care about Field's, and will be bedazzled by the overpriced schlock peddled by TL and crew? My mom taught me better--so did her mom, etc.

11} Who are the (M) Macy's board members? And who owns the largest block of Macy's stock? Who are sympathetic in the press other than Roger Ebert? These are the people we need to contact without being too much of a pest. And what about the Daley administration? I'm sure that Maggie isn't happy about the conversion, if she's anything like my mom. Chicago just lost its third largest tourist draw. The city government card needs to be played. It's great that leaflets are passed out at State Street--they should be given out at the malls as well--but what is being done behind the scenes? Barney's is undergoing a buyout war right now. Field's could be too.


Date: Sun, August 5, 2007,  11:45 pm CT
Posted by: Jim McKay

Nordstrom is competitive with Field's on a few things. Yet, there are other things with which Nordstrom's doesn't at all compete with Field's. But as our leaflets point out, until we have Field's back, it's a good option.

Regarding a post from the past day or two about Macy's moving into Carson's former flagship. At this point, Chicago simply wants to run Macy's out of town.

News story that confirms that the Field's boat at Venetian Night garnered by far the most applause.

http://nwitimes.com/articles/2007/08/05/community/rop/docf43f3bd7ce68f4c68625732c0058b962.txt

Ventian Night co-sponsor WXRT 93.1 FM (a CBS radio station) also features a photo album of highlights including a shot of the Marshall Field's tribute boat:

Photo album:

http://www.93xrt.com/pages/735777.php?imageGalleryXRefId=231176

Single photo from WXRT of Marshall Field's tribute boat:

http://imgsrv.93xrt.com/image/DbLiteGraphic/200707/1335087.jpg

Jim


Date: Sun, August 5, 2007,  11:24 pm CT
Posted by: Jason

I've been shopping nordstrom.com more and more and I just wanted to mention that it has always been a great experience. They have some great REAL brands and their sale section is amazing - up to 70% off. Just thought I'd mentioned it for others who are boycotting Macy's.

Date: Sun, August 5, 2007,  10:46 pm CT
Posted by: RG74

Ladies and Gentlemen, former Field's shoppers,

When was the last time in history any shoppers ever protested on such a wide scale against a department store ? If Macy's truly cared about their guests and their staff, it would have never come to this !

Macy's management should be embarrassed. They should have never let this get of hand. They should have given the ladies (and gentlement) what they wanted !

Warm regards,

RG74


Date: Sun, August 5, 2007,  8:26 pm CT
Posted by: RG74

Through the years, department stores made the case for guests to turn their savings into spending. How ? Easy. The greatest names in department store history gave a their guests a sense of emotion that is hard to decribe in words.

Department stores like Marshall Field's, B.Altman & Company,John Wanamaker's,Strawbridge & Clothier, Lord & Taylor, Burdine's,Maa's Brothers, Jordan Marsh, The Broadway, Famous Barr, Hess Brothers of Allentown PA, Stern Brothers of New York, Woodward and Lothrop and others PROVIDED THE TOTAL QUALITY EXPERIENCE.

I've said it before and I'll say it again. In my opinion, MERCHANTS believed that if they CARED FOR THE GUEST, THE GUESTS WILL CARE FOR THE BUSINESS AND REMAIN LOYAL TO THE STORE. (the store).

One of the main things that Marshall Field & Company and other stores like it (above), were famous for providing was WORLD CLASS SERVICE, FINE "CALLING CARD DEPARTMENTS LIKE RESTAURANTS,HAIR SALONS,FOOD HALLS,HAIR SALONS...etc, and FIRST QUALITY MERCHANDISE !

Unfortunately, TERRY LUNDGREN'S MACY'S ISN'T ABOUT THAT. How ? We could write books about that. WHY ? That's the million dollar question.

RESULT: Guests are being turned away by poor service, poor quality goods, unkempt stores and management team unmoved by SADDEN GUESTS WHO LONG TO DO ONE THING. PATRONIZE A FULL SERVICE,FIRST QUALITY STORE WITH GLADNESS,GOOD FEELINGS AND PRIDE !


Date: Sun, August 5, 2007,  6:21 pm CT
Posted by: Joseph From CA

It is obvious that Macy's is going to continue to ignore our words of concern, so we will continue to speak with our pocketbooks. It just strikes me how a company could have such horrible business sense. Field's was a goldmine, but Macy's execs insisted Macy's would do better. So, nearly one year later, who's right, who's wrong? I was shopping at Nordstrom today, and a thought occurred to me that the 4 Chicagoland Nordstrom stores (Michigan Ave., Woodfield, Old Orchard, and Oakbrook) have probably seen a significant increase in their sales since last September. I know Nordstrom has gotten much more of my money this year than ever before. If (I should say when) Macy's completely sinks in Chicago, I hope it resonates loud and clear that not only does Field's need to come back, but Macy's needs to be restored to its prior prestiege.

Date: Sun, August 5, 2007,  6:04 pm CT
Posted by: Rob P

My partner and I were in Chicago the other day. We stopped in at State Street. I could not believe how empty the store was of foot traffic. We were the only two people in the Men's Department on the 2nd floor. It was so sad. And the men's shoe selection was a joke. They offered nothing new or exciting, just the same old stuff you see every place else.

Date: Sun, August 5, 2007,  2:12 pm CT
Posted by: LiMack

The replies (shared here by the recipients)from Macy's executives after Ralph Hughes publicly requested honest feedback from shoppers are nothing short of astonishing. This is communication in which "two ships passing in the night" or "being at cross-purposes" are truly apt descriptions. One has to wonder WHO is advising Macy's in this fiasco-----assuming anybody is. My conclusion is that while Macy's now clearly understands their conversion mistake with Marshall Field's, and probably regrets it, they are just too invested in their own pride and PR to do the right thing. It is as if in some perverted way Macy's sees this as a contest of wills and thinks that by punishing Field's customers and teaching us a lesson about who's the boss, we will gradually be beaten down and they will win.

This is not generally how succesful merchants treat their customers. But then, Macy's is not successful in Chicago. Just sayin'


Date: Sun, August 5, 2007,  1:01 pm CT
Posted by: Michael Trenteseau

From the M***'s home sale insert in today's Atlanta Journal-Constitution...

The top half of the page is an ad for sheets and the headline "Last Day - take an extra 10% when you use your M***'s card on regular, sale, and clearance price items.**"

The ** on the top half of the page is "Valid Sunday, August 5, 2007. Choose from our bed, bath & table linens, housewares, china, crystal, silver, frame and luggage departments. See bottom of page for exclusions."

On the bottom half of the page is a "Corningware French White 15-pc. bake-and-store set" advertised as part of their home sale. The photo, and further description, do make it clear that six of the pieces are lids and four pieces are teeny ramekins. Still, a nice set of cookware in a mid-priced name brand. The price? "Special $39.99. Reg. $90, sale $59.99.* M***'s Card discount doesn't apply."

The * on the bottom half of the page says "Special prices in effect now through Wednesday, August 8, 2007. Sale prices in effect August 9-26, 2007." This means that the price is $40 until Wednesday, then $60 for the next two-and-a-half weeks, then it's $90.

The ** on the bottom half of the page (remember the ** at the top?) reads: "EXCLUDES: Baccarat, Lalique, Lladro, Waterford, regular priced china, silver & crystal, designer bed, bath and table linens, Kate Spade, Vera Wang, Calving Klein, DKNY, Tommy Hilfiger, Lauren/Ralph Lauren, Tommy Bahama, Henckels, Wusthof, All-Clad, kitchen & personal-care electrics and technology items, the Martha Stewart collection, furniture and accessories, area rugs and mattresses. Not valid on Everyday Values, Super Buys, Specials, electronic gift cards, special orders, select leased departments, previous purchases, services; on purchases from m***s.com, m***sweddinghcannel.com, thisisit.com, or bridal kiosks. Discount will be deducted from the regular, sale or clearance price as applicable. Cannot be combined with another savings pass, coupon or other offer."

It sounds like the only thing this alleged 10% off is good for is store-brand stuff that's already marked down. I remember going to Field's and getting the 10% visitor's center pass and being able to use it on Polo, Christofle, whatever I wanted.

A friend is considering buying the Corningware set mentioned above. He's going in KNOWING that the item will be hard to find, will not come up at the right price in the system, that the associate will fight with him about the accuracy of the price he expected it to be, and have to wait for a "supervisor" to do a price override.

And Lundgren wonders why we don't all rush to M***'s to buy stuff?!


Date: Sun, August 5, 2007,  CT
Posted by: Jim McKay

Regarding Macy's furniture and their problems, their recent home furnishings sale ads mailed to homes and included in newspapers make it obvious, at least in terms of aesthetic, as to why their furnture isn't selling. Almost all the furniture looks like it belongs in a man's office! I thought Lundgren and company were trying to appeal to certain types of women as exemplified by vignettes of sort. Sure, a few dark and/or solid settings would appeal to certain women but, sheesh, most of this stuff is the same dark solids that look like they belong in an office. I'd wager at least half the women they are trying to appeal to don't want this kinda stuff. It's largely different from the things I see advertised at, for example, Carson's or Walter E. Smythe--and I understand their business is doing well or at least much better than Macy's. I can't comment on workmanship and quality since I'd have to experience that first hand and I sure won't go in. Sure, there are economic problems due to the housing downturn, but I say Macy's is having furniture problems because they simply have too much of one kind of furniture and not enough of the kind women want!

Date: Sun, August 5, 2007,  10:13 am CT
Posted by: Bob Warsham

The lamp departments at all the Detroit area stores hit the dust some months back...what is left is intermingled with furniture. The selection is greatly diminished.

I've heard the private label foods and condiments are going after the holidays, i.e. the salad dressings and the like.

The destruction of a brand continues...


Date: Sun, August 5, 2007,  9:14 am CT
Posted by: Drew

Yesterday I visited Ross Park Mall in the upscale North Hills suburbs of Pittsburgh. The former Horne's/Lazarus department store has been demolished and signs announce "NORDSTORM Opening Fall 2008." I then wanted to see how badly the the former Kaufmann's store had been "demolished" by the M.

Surprisingly the parking lot was full and many people were wandering through the store. This was one of Kaufmann's top stores, and the floors were clean and the displays were organized. The men's department featured a large Tasso Elbo "boutique" as well as collections of in-house brands. The young men's department featured urban street wear which was so ornately embellished that few self-respecting males would wear these garments in public. Despite the opening of school in less than a month and the beautiful weather, this department was completely empty. As I looked through the racks and racks of clearance shoes, I overheard an employee tell a customer, "We aren't carrying many traditional shoe styles any more. Macy's stocks shoes that are modern and trendy." Guess professionals won't be buying many blue velour loafers.

The middle level at Ross Park is primarily women's clothing. Surprise! A few customers were actually carrying PAPER shopping bags with rope handles! There was lots of merchandise, but nothing distinctive. JC Penney and Kohl's had more attractive assortments.

The downsized home store is located on the third floor. Exciting! The Martha Stewart linens have arrived! The stuff looked "okay," but there was nothing special about the bedding or bath items. Most of the bed linens were in drab pastel shades and the bath towels and rugs were plain ordinary. The Martha Stewart kitchen collection was also in place. As other people mentioned, the packaging is robins egg blue instead of the light green used at Kmart. It's pretty much like they moved the stuff from Kmart and doubled the price. From what I noticed, the quality was about the same but the selection was much less.

Later, I visited Kmart and noticed that the Martha Stewart lines were being clearanced out. Merchandise was marked 30--50% off with an additional 30% off yellow tagged items. Actually, Kmart offered a more extensive variety of items than M*mart.

Perhaps Lungreed can send his M*mart employees to Kmart to buy up all the clearance merchandise. He could have the employees take the stuff to M*mart, remove the Kmart stickers, double the prices, and sell this "exciting" new merchandise at the Red Star Store.


Date: Sun, August 5, 2007,  9:08 am CT
Posted by: denise

to Michael Murray (8/4): good to have you aboard and willing to add to the protest. Quite a few of us have been doing just what you suggested: I carry a Marshall Field's bag whenever I go to Woodfield, park where I always did so I walk thru Field's (the new m store), also wear my Marshall Field's button, and depending on the weather and/or circumstance, wear my Marshall Field's (boycott macy's) t-shirt or sweatshirt from Pat C., of this site. I have ALWAYS been approached, either inside the store, or the mall. I have actually been given discounts at other sales places in the mall....3X this happened to me, just to give the salesperson my MF pin!!! (which luckily i carry a few in my purse) That's how much Field's means to so many. It really is amazing when and where you will reach someone with any little sign of "Marshall Field's" on you.

Date: Sun, August 5, 2007,  2:46 am CT
Posted by: James in Minneapolis

Hi All----

Thanks to many of you who have sent emails re: the bridge collapse here in Minneapolis. Mrs W requested on Thursday's post an address for sending donations for the victim's families. I learned today that such a fund is running through the Minneapolis Foundation at:

www.minneapolisfoundation.org

Contributions are also accepted there for the all the organizations that were the responders to the catastrophe. You may have seen on CNN & other national media that the coordination was phenomenal between police departments, sheriffs, fire department rescue squads, HCMC---which is an outstanding nationally recognized emergency hospital which received the most urgent cases, the other local hospitals which then received the less acute cases, paramedics and off-duty responders who raced to the scene.

The reporters at the Star Tribune have done, in my opinion, an excellent job on the human angle. Everyday there are pages of personal stories showing the everyday heroes juxtaposed with the stories of the most raw emotion imaginable describing how someone trapped in a car who was going to die asked a bystander to call his family to say goodbye for him.

Regards.


Date: Sun, August 5, 2007,  1:58 am CT
Posted by: flyboyhouston

I was visiting a mall northeast of Philadelphia (can't remember the name, starts with an "N"; like Nichomeny or something). I parked by Macy-mart since I could get a spot right by the door. I could tell right away that it was a converted (from Strawbridges) store. The sighnage, carpet, etc were MayCo...

I saw from the mall level what appeared to be a patio/restaurant on the top floor overlooking the enterance. I tried to find it inside the store but couldn't. A salesperson saw me staring at the directory and asked me what I was looking for. I said it looked like there was a restaurant and I couldn't find it. She said something like, "Yes, there used to be a restaurant but that was yet another thing that Macy's had discontinued." I said I agree and I missed Strawbridges (and other converted stores) too.

She seemed to understand the situation better than any managers or execs seem to. I can tell there seem to be less employees on the floor than pre-Macy days and that many of those remaining don't like the direction the company is going in.

I went into a Boscov's department store for the first time ever. It was pretty nice. They still had traditional departments like candy (got some fudge-made in store), toys, plasma tvs, home goods, etc. While the clothing seemed somewhat so-so (kinda like JCPenny, Bon-Ton, and now macy's), the home department and others were more upscale and nicer. I even got a vase that I saw in bloomingdales in MN for $150, and got it at Boscov's for $50.


Date: Sun, August 5, 2007,  1:27 am CT
Posted by: Brad

Field's Fans will be happy to here that there were several accolades given to a woman carrying a Marshall Field's log bag at Orchestra Hall during intermission Saturday night. This prompted many more to take notice and voice some very negative opinions voiced about Macy's.

Earlier in the day I was at a PACKED Nordstrom on Michigan Avenue. This store has really stepped up its game since Macy's bulldozed its way into Chicago. The men's department now carries more high-end lines, which the department manager stated was largely due to appeal to the influx of former Marshall Field's customers. While this comes as no surprise, it does provide further validation of something we've known all along. Former Field's competitors are having a FIELD day with all the new customers displaced by Macy's.

Macy's sales at former Marshall Field's locations are down because of Lundgren's decision to replace Marshall Field's with Macy's rather than to build on Marshall Field's strengths, market presence, customer loyalty and enviable good will. Nordstrom, Saks, Neiman's and Barneys all enjoy healthy growth that could have been shared by Field's.

It is ludicrous for the media to repeat Macy's press release claims that Lundgren is a skilled merchant. Investors and analysts see the failure of Lundgren's strategy to acquire and replace stores as a fast track to expanding Macy's presence nationwide. It boggles the mind that Macy's continues to assert that the transition is simply taking longer than expected and that given more time it will prove successful.

Many independent polls, including the recent one conducted by CBS 2, show that 95% of the general public are disappointed or angry with Macy's for replacing Marshall Field's. 75% say that they don't shop at Macy's because of this. This is the same percent reflect in a pre-takeover poll conducted by the Chicago Tribune that attracted 14,000 respondents.

Given this overwhelming and consistent displeasure with Macy's takeove, it's astounding that Macy's would sing its own praises that 75% of those who still shop at Macy's are pleased with the stores. Especially when one considers that of those who DO shop at Macy's, a full 25% don't like the experience.

Our growing boycott and the dedicated efforts of people like Jim McKay and so many others show a noble commitment to the cause to see Marshall Field's return to serve Chicago, and customers everywhere, as it has so admirably for 154 years.

Keep writing those letters to the local and national newspapers, TV and radio news programs, and news services like the AP, UPI and Bloomberg. Write to editors as well as the individual reporters whose email addresses are generally easy to find. Also write to analysts who are often quoted in articles. The more we challenge Macy's misrepresentations, the less likely they are to be successful with those same experts the next time around... with the possible exception of Sandra Guy at the Sun-Times. For some reason, this local reporter sees fit to print whatever promotional pack of lies Macy's feeds to her. Some day we may find out why.


Date: Sun, August 5, 2007,  1:24 am CT
Posted by: JamesfromCa

It was mentioned about the lamp department being 86'ed that's nothing new, by me Macy's got rid of it years ago, four years ago my dad bought some living room furniture, an American Leather couch, a matching chair and ottoman, and an oriental rug. he wanted some lamps but they didn't sell any. To me that was kinda stupid, you already got 6 grand out of us! Why not pad it an extra 300 on lighting, I guess the genius' wanted us to give the money to the competition instead.The salesman said it was a stupid decision on management's part because he at least sold a few lamps everyday when sales were down. Not everyone buys a $3,000 leather couch every day. From what my salesman said, I chat with him periodically, the big shots make decisions that make little sense, they honestly don't care about what the sales people or public thinks. My salesman said "the stores look like dumps because they make enough money and see no reason to improve them and so they won't". The disease spread to the midwest in a matter of months!

I was in the men's section recently, a Calvin Klein 100% lightweight navy wool 3 button blazer made in Canada was $350.00, a "Material London" cotton black blazer made in Korea or was it China was $400.00. It reminded me of the Merona cotton blazers at Target for 70 bucks! Who do they think they are fooling???? An Alfani blazer, nothing special was $325.00. These prices for mediocrity are outrageous. To me it's greed pure and simple. I don't know about anyone else but 400 bucks is alot of money for some junky store brand that they made 900% profit on. One is better off hitting the sales at Barney's outlet or going to Banana Republic and catching a sale. I see Frango is dead, it's only Godiva once again.


Date: Sun, August 5, 2007,  12:34 am CT
Posted by: JIMMY D

I live in Grand Rapids, MI and was at the mall, it was very busy I went into the "Macy's" (formerly Marshall Fields) and that place was like a graveyard...the whole rhythm of the store seemed to be totally off...there wasn't anybody in this whole big huge store.

The mall was teaming with people and you walk into this place and it was like a dead oasis, I was thinking, geez this place was never like this when it was Marshall Fields, it was absolutely unbeliveably dead in this place. I've been here several times before and this place is always dead! Its kind of like going into an unattended department store. Actually its pretty cool to go into this place if you want to get away from people at an incredibly busy shopping mall. I don't know but I wonder how they ever manage to pay the rent. Who's ever running these places does not seem to have it together at all. Marshall Fields definately had it "Going ON" compared to what they have done to this place. I guess what I am trying to say is this...WE WANT OUT MARSHALL FIELDS BACK IN GRAND RAPIDS MICHIGAN... the sooner the better.


Date: Sat, August 4, 2007,  11:48 pm CT
Posted by: Jim McKay

Thank you to ALL who made leafleting and button distribution on State Street a success today, especially Gail and J. One of the highlights was a group of tourists who all snapped up the leaflets and wore "Forever Marshall Field's" buttons. They all lined up in front of the store and snapped pictures wearing the buttons and holding the leaflets.

It seems one thing is certain from the responses given to several of you Field's Fans by Mr. Hughes and other managers on State and "PR" types in Cinci: They have no intention of bringing back Marshall Field's. They say this plainly. Their responses are little different from those of a year ago. They continue to side step our most important request: Bring back Marshall Field's. It's quite clear: responding to these people at Macy's and their surveys simply gives them the opportunity to disrespect us all over again. This is why we need to continue our boycott.

To repeat: Hughes, et al are telling us that writing to them will not bring back Marshall Field's.

Given that, don't waste your time answering them. Instead, please, spend your energies in other efforts that will bring back Field's--writing the media, helping leaflet, getting others to come out with you to our protest on State Street on 9/9/07 and more. Thanks for helping to bring back Field's.


Date: Sat, August 4, 2007,  10:40 pm CT
Posted by: David

Honestly, it is a huge mistake for Macy's not to embrace Marshall Field's and countless examples of this exist. Wal-mart's recent attempt to offer higher end (than what they are associated with) goods failed. People simply don't equate macy's with higher end merchandise and style, with the exception of the San Francisco store and even that no longer has its cachet thanks to the current oversight.

I think in your heart of heart you- and most Chicagoans- know better. In a very short time the State Street store has been denigrated with cheap looking signage, poor cleaning/maintenance and crowding in of lower end merchandise. It's highly unfortunate that macy's didn't relocate to the Carson's State Street store. It would have been a more appropriate fit and, I suspect, a more welcome and profitable one for macy's.


Date: Sat, August 4, 2007,  4:05pm CT
Posted by: Jeff S.

Rumor has it State Street is about to stiff a dependable department from Marshall Field days; I've heard lamps on 6 appears to be on the way out. Can anyone confirm this?

Date: Sat, August 4, 2007,  12:51 pm CT
Posted by: Zelda

I heard from a friend that on September 9th the Joffrey Ballet is holding auditions for children to dance in "The Nutcracker" -- at MACY'S! What a coincidence! I'm sure they know we've got a big protest planned for that day.

These people think they can buy off all the bad will they've generated by allying themselves with the arts and fireworks and charity.

But here's what I have to say to them: My friend, whose daughter is auditioning for the ballet that day, told me she plans to come out of the building after the audition and JOIN OUR PROTEST!

P.S. I think I may have to boycott the Joffrey Ballet (and I am a big fan!) as well as Macy's, for allying themselves with the devil.

VIVA LA BOYCOTT!


Date: Sat, August 4, 2007,  11:58 am CT
Posted by: Mitch

This is what I like about the situation so far:

"Actions speak louder than words."

To Macy's I say that no amount of corporate prose can be more substantial than quality action such as restoration of what is demanded, period.

To us I say congratulations.

No amount of letter writing and pleading with those who can't listen will trump keeping our wallets closed to the Macy Monster.

"Action speaks louder than words."

Best wishes to all,

Mitch


Date: Sat, August 4, 2007,  7:42 am CT
Posted by: Alex

There has been a remarkable deterioration in practically every category since this store, and others, were converted from Marshall Field's to Macy's. Most striking is the diminishment of quality designer brands in favor of comparatively inferior "house" brands. In addition, the store color palate strikes me as tacky compared with that of Marshall Field's. However, all of this is secondary to the simple fact that the store is no longer Marshall Field's. Marshall Field's was an integral part of the history/fabric of Chicago and, by the simple act of rebranding the stores as Macy's, Chicago has lost a part of its character. Instead, we now have a homogenized national shopping experience at Macy's, one that no self-respecting Chicagoan could take pride in. Please restore the Marshall Field's brand and tradition of retail excellence.


Date: Sat, August 4, 2007,  1:44 am CT
Posted by: Michael Murray

I have been an avid fan of your website and can't wait until Field's is back.Wouldn't it be a great silent protest to start shopping in the malls around and in our former fields stores using the fields bags that I know we all have.Just a thought. Mike

Date: Fri, August 3, 2007,  10:48 pm CT
Posted by: LiMack

It is such a shame that so many long time Field's employes are being let go, or are leaving on their own because of shabby treatment and lack of respect from Macy's. These wonderful and experienced employes who were steeped in Field's traditions of product knowledge, service, and courtesy will be sorely needed to bridge the return of Marshall Field's in what we hope may be the not too distant future. I'll bet many of them will be highly sought after to work at Marshall Field's when the stores are reopened properly under new ownership and under the correct name with Field's service and quality. If any of you ex-Marshall Field's professionals happen to be reading this----thank you for your service. You were the heart and soul of the Field's shopping experience. Hang in there!!!


Date: Fri, August 3, 2007,  6:15 pm CT
Posted by: Jeff W.

For what it is worth, it is interesting to note that as the Stock Market continues in a downward spiral, that Macy's Inc common stock closed on Friday at $33.70, which is almost a 52 week low point. Imagine the extreme displeasure of those individuals who paid $46.70 per share just 6 months ago because they had not been made aware of the deplorable sales situation of the former May Company stores by Lunkhead and his ilk! One can only wonder if some bargain hunters will seek to takeover Macy's now that its stock has dropped so much in relation to the so-called value of its assets? Time will tell.

Date: Fri, August 3, 2007,  6:14 pm CT
Posted by: JamesfromCa

Today I had business in my local mall, cut through Macy's and had a chance to get a look at Martha's new line. Not impressed. I like Martha Stewart I admired her for what she did at Kmart, it wasn't easy to put together a home line that was attractive, well designed and made, and bring under a certain price point. She proved that good design didn't have to be costly and precious. The Macy's version is a dud. She "phoned this in" all she did was take what was sold at Kmart and gave it a robin's egg color scheme for the packaging. She gave Macy's sloppy seconds from Kmart and Lunkhead fell for it!

All the same familiar forms from Kmart are here, the bisque classical vessals, like cake plates, serving pieces etc. I noticed she lifted the Marta cocktail glasses from CB2 that are made in Poland and sell for $1.95, her version is made in China and goes for $4.00, if I was Crate and Barrel I would sue. If I were her I would have called it something other than Martha Stewart but her being the shrinking violet, that wasn't an option, if anyone suggested it, they would probably would be in the unemployment line!

I predict by this time next year you will be seeing her stuff at Ross, Marshall's and TJ Maxx, Macy's won't keep it for more than two seasons after that they will kill it. Who would buy this stuff? The Marthaphiles already have it all and why would they buy it again at twice the price? Everyone else would say " can't you buy that at Kmart"?


Date: Fri, August 3, 2007,  2:27 pm CT
Posted by: Gayle

Hi all,

I went to Macy's web site as Hughes requested, and told them that anything short of a full return to Field's (name and quality) was unacceptable. They sent me a response.

Besides the typical PR bs, there were two funny things about this response. First, the last paragraph said "...[ they are ] grateful for your decision to shop in our store..." I guess they didn't read the part of my email that said I hadn't spent one penny in their stores since the conversion, and that I wouldn't set foot in one if I was on fire and they were the only ones selling fire hoses.

The other funny (odd) thing is that the reply came from a "partner business." Are they so inundated with complaints that they had to establish a partner business to handle angry customers?! "Sorry, Mr. Armani, we need to discontinue your stuff so that we can make room for our exciting new partner business, the complaint department, decorated by Martha (convict) Stewart...."

yikes. gayle


Date: Fri, August 3, 2007,  12:30 pm CT
Posted by: Drew

The second quarter profits at macy*mart don't look too promising (what a surprise!). No doubt their Back to School sales will be less than "exciting," too.

http://www.marketwatch.com/news/story/macys-target-earnings-differ-greatly/story.aspx?guid=%7BE83FE818%2DF19E%2D4185%2D9444%2DD9F967DD417A%7D&siteid=yhoof

The Terry and His Lunkhead Crew STILL don't understand. Customers don't want what the Red Star Store is selling. The longer they hold on to this obviously failed strategy, the more difficult a recovery will be.


Date: Fri, August 3, 2007,  11:07 am CT
Posted by: Bob in DC

Philadelphia update: The former Strawbridge's (nee John Wanamaker's) in King of Prussia Mall is in a close-out mode as Macy's, according to the clerks the store is going to be taken over by JC Penney. This is a stunning space, was actually Wanamaker's highest-grossing store, even more than the Center City monolith. Speaking of same, there is no signs of the promised Home Store in the former Lord & Taylor (nee John Wanamaker flagship); the "new" Macy's there is in the nearly identical L&T footprint, department by department. Infuriatingly, there is a large, 8-foot high tribute to RH Macy and the story of Macy stores in one corner, not a mention of some guy (Philadelphia NATIVE) named John Wanamaker. More terrible local PR.

Providence update: Speaking of JC Penney, in the Providence Journal on-line today the addition of JC Penney's to the Providence Place Mall was seen as "somewhere between Macy's and Nordstrom" and they weren't talking about the physical relationship of the stores. Ouch.

http://www.projo.com/news/content/BZ_MALL_NUMBERS_08-02-07_QR6JBO7.93ac65.html


Date: Fri, August 3, 2007,  10:53 am CT
Posted by: Maura

Hello,

I followed the CBS2 website link to the Macy's site to leave comments. Thought I would post my comments and their response. My comments are a tad emotional and fiesty and their comments are professional. I hope they don't disregard my comments as another "crazy Field's Fan" it just seems so easy for them to do that. Does anyone know what is the best way to communicate to Macy's so that they will take us seriously and listen? I still hope for the return of Field's.

Macy's Response

Dear Maura McCrate: Thank you for taking the time to e-mail us. We have received your message, and it's been forwarded to Linda Piepho, Store Manager of our State Street location, for review and response. Please be assured we take your message very seriously. Linda Piepho or someone from the State Street executive office will contact you in the near future. Thank you for shopping in our stores. Mary Mortensen Vice President of Selling Services Macy's North

My Comments:

How many times do you have to hear that Chicago wants it's icon back Marshall Field's. I am responding to the CBS2 report with Diann Burns. Sales are off 20%. I was a Regards credit card holder who spent at least $1000 each month at Field's. I shopped there because it was special. I was loyal because it helped to define Chicago as a world class city. Macy's is not that and will never be that. It is a so-so across the nation store. So you have kept the designer brands at 111 State but why should I spend my money there and shlep those goods around in a star bag that represents lower quality and black clad customer service. I have walked into the store and I see the customer associates bunched together having loud inappropriate nothing about work conversations. I have changed to Saks and Nordstrom. It is really not a hard decision however you seem to enjoy banging your head against the same brick wall. Change the name, bring back the green, the quality service and merchandise and the customers will come and shop at 111 State. Now all the Chicago customers do is look for things that aren't up to snuff and there are plenty of things to complain about. Really you have to know that you aren't even bringing in the tourists to 111 State. It used to be a destination for them even more so with Millenium Park. But why shop at Macy's when you've got the same thing at home. Not special. Not a special experience. Marshall Field's 111 State Street always was.

Response from Jim McKay:

Maura asked, "Does anyone know what is the best way to communicate to Macy's so that they will take us seriously and listen?"

Yes, we have a very effective way of communicating that is already being taken very seriously by Macy's and they are very much listening. The very effective method of communication is boycotting their stores until Field's is returned in name, quality and service. There's lots of examples that the boycott is working--the first example is the fact that Ralph Hughes actually had to come on CBS2 and make the case that he did. Our pocketbooks are the one way we hold incredible power over Macy's. As we have said in over 50,000 leaflets that we have distributed, Macy's may disregard our tens of thousands of signatures and the tens of thousands of emails, letters, responses and pleas for the return of Field's but they ARE starting to listen to the sustained reduction in sales caused by boycotting customers. All Lundgren, et al listen to is money. Believe me, they are starting to listen to the massive reduction in sales. No matter what you write at Macys.com in response to Mr. Hughes' request on CBS2 Chicago news, their only goal is to get you to accept the mediocrity and ubiquity that is Macy's. If you want to write, the best thing to do is write the Tribune, the Sun-Times, CBS2, ABC7, etc. AGAIN...the only language Macy's truly listens to in regards to the return of Field's is money. Keeping your money away from Macy's speaks volumes and they listen only to that. Keep your money away and we will have Field's back. I personally predict it will be in time for Christmas 2008.


Date: Fri, August 3, 2007,  10:33 am CT
Posted by: g

Here's the e-mail response I got to Messy's little survey yesterday. Now we'll see what happens next.

"Thank you for taking the time to e-mail us. We have received your message, and it's been forwarded to Linda Piepho, Store Manager of our State Street location, for review and response. Please be assured we take your message very seriously. Linda Piepho or someone from the State Street executive office will contact you in the near future. Thank you for shopping in our stores.

Mary Mortensen
Vice President of Selling Services
Macy's North"


Date: Fri, August 3, 2007,  7:55 am CT
Posted by: Laurie C

A little off track here, but the person who mentioned Goldblatt's (which I remember) promted me to tell you about a store in Milwaukee that's closing after more than 80 years. Goldman's, which reminds me of Goldblatt's, still has its lunch counter and you really feel like you're stepping back in time in the store. From all accounts and testimonials, the owners treated their employees like family and there are many reunions and visits to the store going on now. The store will close in Sept. or Oct. There's a vibrant Mexican community in the area now and great places for lunch. It's on the south side of the city at 10th and Mitchell -- exit National Avenue off the 94 for those of you who want to experience a bygone era.

While a far cry from Field's, it harkens back to a time when all stores had a familial feeling and people of all income levels would frequent stores ranging from Woolworth's, Goldblatt's, and the like to Weiboldt's, Lytton's, Carsons, and Marshall Field's, in a category by itself.


Date: Fri, August 3, 2007,  12:57 am CT
Posted by: Steven

Recent news about Barneys New York:

It seems Istithmar PJSC, the Dubai private equity house that agreed to pay $825 million for luxury chain Barneys New York in late June, may have missed the boat on its latest proposed deal. Japan's Fast Retailing Co. swooped in with a $900 million bid for the Jones Apparel subsidiary July 31. The Japanese group's offer isn't subject to due diligence, but should Jones accept it, it will owe Istithmar a $22.7 million breakup fee.

The sale comes as Jones Apparel has been struggling as its client base shrinks in the wake of traditional department store consolidation. President and chief executive Peter Boneparth unsuccessfully tried to sell the entire company to a private equity firm last year.

Barneys, on the other hand, has been the company's top-performing asset, giving Jones Apparel an entry into the faster-growing luxury market. Barneys operates about 35 stores, including full-size flagship shops in New York, Beverly Hills, Boston and Chicago (note: Barneys has announced a new, larger store to be built just down Oak Street from its existing store).

So Terry, how come a 35-store chain like Barneys is profitable (sparking a bidding war), but you think a 64-store chain like Marshall Field's isn't possible? Also, how come you think Marshall Field's was a problem store when it sold for about twice (on a per store basis) as much as Barneys? What happened? Too busy looking in the mirror to check your facts and do your math?

In the same article, the possible buyout of Macy's was mentioned:

Neither Goldman SachsC- private equity arm nor its real estate unit are investing with KKR, as reported by WomenC-s Wear Daily, a source with knowledge of the situation said. A second source said that other private equity firms mentioned in the article as potential suitors, such as Blackstone, have not taken a serious look at the retailer.

Although KKRC-s true intentions remain unclear, many sources questioned whether MacyC-s would make a good takeover target. A key problem is turning around the MayC-s Department Store Co. franchise, which has been struggling since Federated Department Stores Inc. bought the retailer for $11.7 billion in August 2005.

Entire store here: http://dealscape.thedealblogs.com/2007/08/dealwatch_department_stores.php


Date: Fri, August 3, 2007,  12:51 am CT
Posted by: RG74

HERE IS WHAT TERRY LUNDGREN SAID IN HIS "CHAIRMAN'S REMARKS,"

Last year, in integrating Federated and May Company, we began the process of applying the 4 Priorities to these new Macy's stores. We're taking a winning formula and applying it to a larger business. Results in this process don't come overnight - even as fast as we are capable of moving and as impatient as we might be.

Our sales trends in the new Macy's doors did not meet our initial expectations. And our comps in the first quarter still were below our guidance, due to a combination of factors, including home store performance, weather and an uncertain economic environment.

MY ADVICE TO YOU MR.LUNDGREN: You forgot to apply the most important stategy of all, listening to the very people who are going to make your earnings dreams come true. GIVE THE LADY WHAT SHE WANTS ! Marshall Field's !

Respectful Regards,

RG74


Date: Fri, August 3, 2007,  12:33 am CT
Posted by: Miller

Recent news via the grapevine at Macy's.

-Corporate has the message loud and clear, that customers are upset and angry ...and that the conversion was a REAL mistake, greater than they ever realized! They are still shocked by the anger and drop-off of customers and sales. They are also perplexed about what to do, so it's the status-quo and some in-denial, feel that as long as the doors are open, people will come-in and forget about the name change...they'll get used to it!...in time...no matter how long it takes!(How wrong they are!) And in reality, any big changes can only come from T. Lundgren in NYC. That's the word that a name change back to Field's needs to come from TL and no one else. I do believe that is really true.

-Long-term Employees (or "Employes" as Field's used to spell it, way back when!), several dating as far back as 1948, working on the 7th floor in the Frango section and in the Walnut Room are being laid-off or encouraged to leave. Shame on Macy's!

-College students and new folks are being hired in their place, some of which may not know of the Field's traditions and service. These individuals are more aligned with Macy's-way-of-thinking. Did I say "Thinking"???

-Many more jobs are to be lost in the near future.

-Bloomingdale execs down the street (Michigan Avenue and Wabash Avenue/Medinah Temple-Home Store) are horrified at the changes of the parent company, and wondering what's going-on at the former Marshall Field locations, ..or in NY, Cincinatti and Minnesota...and can't figure out what corporate is up to. I've chopped-up all of our B-Dales cards, due to the Field's change and wonder if that's having an impact on their sales. Don't really care to visit B-Dales to find out!

-Employee morale is at an all-time low, with many upset with Macy's, just like the customers.

-Many see a sale of the company as the only way out and find corporate managment to be terrible, under Macy's.

- I am told that maintenace staff is been greatly reduced, along with other bone-cutting measures. Fruit flies may only be the start!

-Macy's must have other plans, since they will not address customer issues and have alienated so many customers.

-Water Tower Place, which was rumored to be doing better by some reports, seems to also be doing poorly.

-Why isn't Madison-Dearborn Partners looking at purchasing Field's in lieu of the Cubs??? They could get a better deal with Field's!

-We all hope that "Macy's-Federated-the M Store" comes to their sences soon and changes their way, their name---to Marshall Field and their way of doing business (see Liz C. articles in the NY Times, etc).

I'm not intrested in "the monster that has become Macy's".


Date: Fri, August 3, 2007,  12:05 am CT
Posted by: Linda S.

I hadn't thought about Goldblatt's for many years. The one in Joliet when I was growing up was a middle to lower end department store. It had a good deli/bakery, though, where my mother used to buy candied fruit for her homemade fruitcakes. It didn't aspire to be anything other than it was, unlike Macy's. On with the boycott!

Date: Thu, August 2, 2007,  11:20 pm CT
Posted by: P.

I don't understand why our city government isn't in an uproar about he loss of tax revenue caused by Macy's changes to Marshall Field's? And what about the loss of tourism appeal we had when Chicago's own, unique Marshall Field's welcomed 9 Million customers each year at 111 North State Street?

In the one year prior to the takeover, the State Street Field's alone grossed more than $250 Million and sales were trending UP as they were across Field's multi-Billion dollar chain. Because of Macy's arrogance and refusal to listen to their customers and the advice of analysts and consultants around the county, all of Chicago pays the price. This is especially real to us now as the city announces a new budget deficit, much higher than last year, and the possible need for new taxes.

How bad does this have to get before the city and news media join us to champion our cause to see Marshall Field's return?!

Note from Jim: Actually, I disagree in that it IS becoming obvious that the tide is turning with the media and more quietly behind the scenes at the government. The boycott is working. As I have said for the past year, Field's will be back in time for Christmas 2008.


Date: Thu, August 2, 2007,  11:06 pm CT
Posted by: Mark from Phila

I wish I were a reporter when I hear what those poor mesys execs are spinning. Still so much press around the country reads like a regurgitation of mesys spin. Poor Ralph Hughes says, We will do whatever it takes to win over Chicagoans. I'd say, okay, lets go in the store and you can show me all the mass market junk merchandise that it is your job to force on us, whatever it takes ... but just like their sales ads, some exclusions apply to whatever it takes, including listening to the thousands of us who asked them not to kill Fields by eliminating the details that made it special and unique in the world.

And Jennifer McNamara saying that layoffs are necessary whatever the name on the door in such a challenging business environment. I would sympathize with that, yes, what a challenging business environment when you work for a company that doesn't listen to its customers or employees and spins statistics like 75 percent of its customers are happy. Is that 75 percent of the small percentage of Fields customers left you haven't alienated yet? If I were a reporter I'd ask, what exactly does TL mean when he makes thinly veiled monopolistic threats to vendors, like his most-favored nation remark?

Those of us who used to travel from everywhere to shop at State Street will never associate mesys, America's junk store, with the magnificent Fields stores we miss.


Date: Thu, August 2, 2007,  9:39 pm CT
Posted by: Corey Osgood

We don't want your stinking Alphoni, Charter Crap and STINC clothing.

We don't want your stinking dime store greeting cards and stationery.

We don't want your stinking plastic bags.

We don't want your stinking garish red neon.

We don't want your stinking Donald Trump junk.

We don't want your stinking Martha Stewart junk.

We don't want your stinking fruit fly salads.

We don't want your stinking salespeople dressed for mourning (although of all the stupid things Macy's has done, this one seems sadly appropriate).


Date: Thu, August 2, 2007,  9:22 pm CT
Posted by: Mrs. W

All,

Our thoughts are with all the fine people in MN. I hope to donate blood on Friday at a local Red Cross office. If someone from MN can post a sight for donations to be sent, I'd like to contribute to the families in need the most.

Just as I was feeling sad this evening watching the news my blood started to boil. Going through the mail I ran across a "Star Rewards" flyer sent to me from Messy's. It is such an insult to the way Messy's is just ripping off all the finer Field's program and calling them their own. The tacky red coloring and design of the flyer is truly elementary. Their talk of supposed services such as announcing the opening of the "Star Rewards Service Lounge" on 3rd Floor State St. and Downtown Minneapolis is just ludicrous. I can't wait to go visit! Based upon the filthy bathrooms, fruit flies, lack of maintenance staff, guests upon arrival will be scurried out of the lounge by the waiting coachroaches! Of course they are saying you have to use your Messy's Platinum Card for these services; "Oh, my husband and I sent our 3 Platinum cards back last September, cut-up, in an envelope to Mr. Lundgren". The $25 gift card attached which can't be used for anything but their house junk is just another insult. I suppose their marketing department has been busy getting their new "M" magazine sent out to all of the Field customers who shredded their cards since we've all been re-educated over the last year to appreciate what affordable luxury is by having STINK, Alphony and Charter Club grace our many fine homes and wardrobes. This is it for me. Macy's you join the ranks with British Petroleum (sorry they stink also for polluting needlessly the Great Lakes) as being "thee" most hated company in America. The consumer rules! Boycott Macy's! Bring back Marshall Field's!!

Mrs. W


Date: Thu, August 2, 2007,  8:07 pm CT
Posted by: Judy M

Well, I DID get a response from Messy's!! Here is is. I wrote back to her - it follows her response..I laughed through the whole thing.

Sue Wyderka <sueDOTwyderkaAT@macysDOTcom> wrote:

Dear Judy:

Thank you for responding to the CBS2 story that aired Tuesday night and for giving me the opportunity to respond. Nothing is more important to our business than knowing what our customers think and being responsive to their concerns.

I understand your passion regarding the name change in Chicago. I have been with Marshall Field's for 15 years. Let me assure you that no one understands or appreciates better than we the long heritage of the Marshall Field's brand, as well the history it encompasses.

That is why we continue to retain all of our important State Street and Marshall Field's differences as we combine our traditions with the national reach of the Macy's brand. The stores, the people, the service and the commitment to the community continue. Our regional and divisional buying offices remain the same as they were under the Marshall Field's name.

I feel our customers have benefitted from the conversion to Macy's in numerous important ways--better and more distinctive assortments that are focused on affordable luxury for yourself, your family and your home; valuable new offers associated with your Macy's credit card; advantanges of a new national Macy's customer loyalty program; access to an expanded Macy's national gift and bridal registry; we have enhanced our fitting rooms and have added most recently; a loyalty lounge where our elite and platinum cardholders can go to relax, check their email and check their packages. State Street is one of only a few stores in the country to have this service.

Again, thank you for taking the time to get in touch with us, and for giving me the opportunity to share our views with you.

Sincerely,

Sue Wyderka
Assistant Store Manager
Macy's on State Street

And I wrote:

Dear Ms. Wyderka,

While I appreciate the time you took to reply to my message, let me assure you that:

1. Enhancing the dressing rooms is not something that would draw me to any store, especially when it carrys nothing I would care to try on.

2. Macy's selection, quality and customer service are FAR below the standards of Marshall Field's. Luxury is not something that is associated with Macy's. If your current selection of merchandise is considered luxury, I'm afraid Macy's does not know the definition of the word AND you do not evidently understand luxury as we in Chicago understand it.

3. Please know that I have visited other Macy's stores - in Phoenix, specifically - and I found nothing in THOSE stores that I would consider buying (this was before Macy's even came near Field's). So it's not ONLY the Marshall Field's travesty. It's just....well, Macy's in general.

4. The few hundred dollars I have left on my card will be paid off, the sooner the better. At which point, I will have nothing else to do with your company. I am a firm believer that the only way to make a point in this day and age is to "hit 'em where it hurts" and that is in the pocket book. My pocket book is closed to Macy's.

Thank you again for your response, but nothing you or anyone else can say will ever make me think that Macy's can come close to the luxury, tradition, courtesy and selection that Marshall Field's was famous for.

Sincerely,

Judy M
Chicago, IL


Date: Thu, August 2, 2007,  10:21 am CT
Posted by: C.

I was cutting through the former Field's store at Woodfield to get to the mall (where the good stores are!!) and overheard a woman talking to her friend saying how the things she used to buy at Goldblatt's were of better quality than what is being sold at Macy's. I know Goldblatt's is way before my time, but from what I understand it was a cheap little discount store.

Date: Thu, August 2, 2007,  9:40 am CT
Posted by: Patti in Indiana

Have not chimed in from the Hoosier State lately, but here's a local Macy's update:

Our Macy's was a converted L.S. Ayers. No one I know shops there. However, we had need of a new duvet cover (quite a desperate need), and DH suggested (gently, after we had toured the entire rest of the mall) that we at least SEE if Macy's had anything we liked, then we could order the same from another source later. He's from downstate Illinois, he doesn't *quite* get it... but his father always refers to a well-dressed person as "looking like they just stepped out of Marshall Field's". *sigh* Here's a tour:

Juniors section is right by the entrance. Adult contemporary music from 4 years ago playing. Asked by employee if I was finding everything okay, but I had just walked in the store. This was my last encounter with customer service. Everything is on clearance... cheap junk that is selling for more money than higher quality merchandise in the mall stores. No wonder they have so much. No one is dressed in black, save one store manager who is walking around with a clip board, ignoring the handful of customers in the store.

Made it to housewares. Sign promising "Exciting Changes" is in the same position it was back in June. Exciting Changes must take a while. Martha's mint green and robin egg blue merchandise boxes are starting to arrive. Same styling you'd find at Crate & Barrel, but more expensive - not sure about quality. Oh, and they don't carry duvet covers anymore. In fact, all non-Charter Club bedding was gone. They have NO National Brands left, just in-house. Hubby actually suggested (brace yourself) that we spend an afternoon during our upcoming vacation at a mall, shopping for new bedding. And clothes. For himself. I have never heard him suggest a shopping trip EVER, but the complete dismantling of Macy's Big and Tall section and resulting over-taxation of local Kohl's for Tall sizes has put him in a bind. Ralph Hughes stated that good merchandise and customer service will make Macy's a store of choice. Yeah. Exactly. That's my problem. Crappy merchandise and no one to complain to when we can't find what we are looking for. Why WOULD I buy something from Macy's? Thank God Carson Pirie Scott is expanding operations in Indiana.

Final insult: Marshall Field's name is gone from the Frango boxes they are trying to sell.


Date: Thu, August 2, 2007,  6:46 am CT
Posted by: Mitch

We have to figure that if Hughes interviewed the 100 people that were in the State Street store last week, and 75 of them liked the place, then " 75% of the customers were pleased." He never said 75% of Chicago was pleased. Remember that the place is nearly empty most of the time so that number isn't far from being correct.

Do any of you remember an old TV quizz show that was aired from Chicago from 1951 until 1956 hosted by Dr. Bergen Evans?

The name of it was "Down You Go." How appropriate, eh?

Best regards to all,

Mitch


Date: Thu, August 2, 2007,  1:06 am CT
Posted by: Melinda

I am employed with Macy's, and, to my dismay, working for Macy's after the merge last august is very dissapointing! They seem to care less about detail, which is what Marshall Feild's customers had grown to love. For instance, they have cut corners so much, our restrooms are often left dirty and unstocked! I overhear respected guests discuss the changes while visiting the restroom, and they are NOT happy!

And what happened to our signature bags? We were prestigious, with our beautiful paper bags with the rope handle detail....Now, we look like a discount chain wannabe!

Now, after the merge we were all suppose to be very excited about, they have been cutting jobs as if we were tryouts for the cheerleading squad! Did they overspend advertising the merger?

Everyone knows that Macy's has "everday values", so do they need to run an ad in every twin cities newspaper, everyday?

Marshall Feilds certainly did not have to chase the customers, they came to us! I'm sure Mr. Feild is furiously turning in his grave!

So, how do we get Marshall Feild's back, exactly? Will they buy us back? Is it too late? I just read today that they plan to cut 165 more jobs within the next 6 months. Why? Did the heads realize they overspent, again? I love my job, but I don't like the company.

What are we to do?


Date: Thu, August 2, 2007,  12:32 am CT
Posted by: RG74 & All Field's Fans

We would just like to offer our heartfelt thoughts and prayers for everyone in the Twin Cities area. May God Bless all of the people who have been affected by this terrible tragedy.

Warm Regards and Prayers.


Date: Wed, August 1, 2007,  10:50 pm CT
Posted by: Michael Trenteseau

Oh geez... from the CBS2.com story:

" He said the State Street store carries 37 labels C1 even more than the store on Broadway Avenue in New York, and that Macy's decides what lines to carry based on what shoppers buy."

BROADWAY AVENUE?

If they decide what lines to carry based on what shoppers buy, the store would be empty!


Date: Wed, August 1, 2007,  10:20 pm CT
Posted by: Erick

A big thanks to blogger lamenting the loss of Burdines to Macy's. I grew up with Burdines having moved from Miami to Chicago 10 years ago.

I agree. Burdines was Florida's store with its tropical style, flair and those elegant art-deco palm trees under a sky-painted ceiling. I used to work at the downtown store in the men's department.

It was truly a loss when Burdines departed two years ago. Funny how it was a quiet ending compared to the uproar here in Chicago when Marshall Fields disappeared.

Then again there's no place like Fields!

But Burdines still remains in the depths of my heart.

Viva La Boycott!


Date: Wed, August 1, 2007,  11:00 pm CT
Posted by: Judy Marth

Well, I actually went on Messy's website and gave them my comments - just like Ralph suggested. I can guarantee they're not going to like what they read. But...does anyone actually read those comments? I'll really be surprised if I get a response. However, I'll be sure to pass it along if I do. I was shocked at his attitude during the interview. And I'm sure everyone noticed the empty aisles behind the reporter as she was walking through the store? Messy's actually let that get on a newscast? What great advertising....a story about how Chicagoans hate the store and - yup, no customers to be seen. And where did he get his 75% figure??? from the 5 customers in the store that day? These people need a reality check. Delusion is running wild in that organization! Happy boycotting!

Judy


Date: Wed, August 1, 2007,  2:51 pm CT
Posted by: Drew

Definition of INSANITY: doing the same thing repeatedly and expecting different results.

Quotation from television interview with macy*mart executive about negative consumer reaction: "If we had it to do over again we would do what we're doing today..." Hughes said.

So, macy*mart will continue doing exactly what they are doing and the results will somehow dramatically improve! Brilliant!


Date: Wed, August 1, 2007,  11:58 am CT
Posted by: Joseph From CA

Haven't weighed in on this site in a while, but I am pleased to hear that we are really hitting them where it counts. I too saw the interview with Ralph Hughes on WBBM's site, and among other things I could see the apprehension in his face. He knows darn well that Macy's is sinking fast in Chicagoland. This whole mess could have been avoided simply just by listening to what the customers wanted. The only way I will go back to 111 N. State the next time I am in Chicago is if the signs on the door say Marshall Field's, those iconic green bags are back, and the merchandise and service quality have been restored. Somebody on this site hit the nail on the head bascially by saying Field's had something for everybody by appealing to the well-heeled shoppper and the value shopper.

Macy's has hardly gotten any of my money this year, and that's not easy to do out here where thanks to T. Lunkhead, Macy's is the only middle market department store around. I still find ways around it, for example, Nordstrom, H&M, Lord & Taylor (online), Carson's (online), and on occasion Saks and Neiman Marcus. At this rate, Macy's is bound to crumble. I have faith that someone out there will have enough business sense to buy the company, and not only restore Field's, but also restore Macy's to its prior glory as well.


Date: Wed, August 1, 2007,  11:55 am CT
Posted by: GW

This is an interesting story about Martha Stewart's company. I don't expect sales at Macy's are going to save her either. She peaked in the 90's and no one is that impressed with her wares so far at Macy's. A lot of her furniture and bedding items you can find on overstock.com. Why would anyone pay those pricepoints Macy's is trying to achieve?

http://hosted.ap.org/dynamic/stories/E/EARNS_MARTHA_STEWART?SITE=WBBMAM&SECTION=HOME&TEMPLATE=DEFAULT

Date: Wed, August 1, 2007,  11:46 am CT
Posted by: gle

How lucky can we get! Another "Tribune" "Voice of the People" opportunity less than 24 hours after the last one.

"'The lady' wants her store back"

http://www.newsblogs.chicagotribune.com/news_opinion_letters/2007/08/the-lady-wants-.html

Date: Wed, August 1, 2007,  11:30 am CT
Posted by: Susan Michalak

I am so glad that time has not cooled our passion. We need to be a 'dog with a bone' about this. Like everyone else, I grew up on Fields for the 30+ years I lived there, so I'll spare everyone my cherished memories. Although I have lived in Los Angeles for several years, I still bought from Field's whenever I came to visit, or through their site. I also boycotted shopping at Macy's out here. So, know that the effect has reached across the country. Then they also bought out Robinson-May stores out here and although I have never set foot in one since, I hear the aisles are pretty empty there too. I have always kept current on happenings through family, friends, the Trib, and thankfully WGN. Between Field's, Berghoff's (as it used to be), and Carson's State Street store, I feel like members of my family have died. Macy's just doesn't get it!

Date: Wed, August 1, 2007,  11:01 am CT
Posted by: gle

did Ralph Hughes little survey and told them how disappointed I was with my shopping experience at Messy's on State. And thank you Jim for the link to CBS2 (I was having trouble figuring out how to access them from my computer).

Hughes actually thinks Messy's can FORCE us to like them, while headlines continue to be more realistic:

"Minneapolis St. Paul Business Journal:" "Macy's cutting jobs"

This one says "Macy's plans to eliminate 165 jobs withint the next six months," and "The New-York-based retainer is making the cuts after another 650 people were laid off in the Macy's North division." (I assume Ralph Hughes doesn't want his job cut.)

http://www.bizjournals.com/twincities/stories/2007/07/30/daily21.html?ana=from_rss

"MarketWatch:" "Retailers make an early retreat"

Messy's stocks are down again.


Date: Wed, August 1, 2007,  10:51 am CT
Posted by: Joe D

I guess I had a different perspective on the interview with Ralph Hughes.

Dian Burns definitely pointed out several times that CBS was bombared with messages expressing people's dislike for Macy's, and Ralph Hughes responses were so laughable, did they really need to be questioned?

It's silly. He said that our 75% of our customers are happy. HELLOOO!!!! What customers? Nobody is shopping there!!!

I am biased to hate Macy's, but I think their defense is so pathetic that he just made more people dislike macy's!


Date: Wed, August 1, 2007,  10:27 am CT
Posted by: Maura

Hello,

I have written Crain's I have written CBS2 and I think it is important that everyone take the time to voice their opinion. I want to write Martha Stewart to let her know that if she lights the Great Tree on its 100th Anniversary she had better attribute the orgination to our icon of retail Marshall Field's!

The only forum I can find is the marthastewart.com webpage. So that is where I submitted my "idea"

Regards.


Date: Wed, August 1, 2007,  5:09 am CT
Posted by:

For those who loved Burdines and more those who can't stand and/or trust Macy's stand on preserving local histories I am posting the following article sent to me from my brother who lives in Miami Beach. Burdines had an older store at the Beach at survived the area's transition from a depressed, retirement area to a worldwide tourist destination. Burdines remained a constant during these times. Its art deco influenced location with its "Sunshine Fashions" sign also contained a wonderfully campy ceiling mural on its first floor. Anybody who has ever stepped into that building will remember the ceiling with its mermaids, crabs, shells, etc.

Well the now-Macy's has closed the location to transform it into a sleek new fast forward showplace for its Alphony, Charter Crap and STINC designs. There has been a concern by preservationists about how Macy's will treat this treasured mural. If you think all of your local traditions are safe, whether you are in Chicago, Miami or anywhere else, read on.

http://www.miamisunpost.com/0726murmurs.htm

This of course got Murmurs curious about the fate of another mural in the Macys space that was painted on the ceiling when the store originally opened (as a Burdines) in 1953. Hearing that Macys intended to get rid of the ceiling mural, the Miami Design Preservation League launched an e-mail campaign on its Web site, www.mdpl.org, urging people to tell Macys executives to leave it alone. That message has since been removed from the site, and Scott Timm, director of MDPLs programs and outreach, is pretty sure that mural has been covered up. It was very South Beach, particularly in the 50s,? he told Murmurs of the artwork, adding that hed miss having it there. (When questioned by Murmurs, Hall was unaware of the old mural's existence, much less its fate.) When Murmurs peered through the construction fence-obstructed front door to Macys South Beach on deadline, the dancing crabs, starfish and shell motif appearted to have been covered by a coat of new beige paint.

Timm says he tried to find out who had painted the original mural, even going through old newspaper articles about Burdines and a book detailing the store's history, to no avail. He speculates that someone from Burdines' own design department may have been assigned the decorative task way back when. But even though his research into the artist's identity hit a 'dead end' Timm is quite sure the mural was there from the beginning.

I was in South Florida last week. I was in two Burdines during my visit. Empty, empty ,empty. They have no clue. These stores used to be so unique. It was a reason to go to Florida. Not anymore. I can't believe downtown Miami hasn't fallen yet. You should see some of press that the store manager is getting as she mouths off on how depressed the area is where her store is located. It's just damage control before they announce the closing. I'd say, as others have, why not fix up your store? But they would only destroy what's left.

Closing Lake Forest. That is an historic retail loss not only for the Chicago area but for those who appreciate this country's retail history. I hate to see what's next. But then as I've said I'd rather see something close then see it destroyed or humiliated.


Date: Wed, August 1, 2007,  12:28 am CT
Posted by: PDX Tim

So Ralph Hughes says Macy's will do whatever it takes to win over Chicago? Hey dummies, you already KNOW the answer. No need for focus groups and surveying your credit card holders (sidebar... only 75% of them are satisfied? that usually means that they have picked one of the top three out of five boxes, "scale of one to five". That is the best they can do with what can be considered their most loyal customers, i.e. the ones that use the store credit card? In my job I am expected to have 60% top box-completely satisfied 5 out of 5, and my position involves resolving complaints! That is the way it reads to me, not so great)

Wanna win over Chicago...just bring back the Marshall Field's store and experience, not just the name; or sell it to someone who will. There you go, you got the answer for free...now go do it!


Date: Wed, August 1, 2007,  12:18 am CT
Posted by: brad

CBS's report sounded like a promotional ad for Macy's, focusing on how hard they're working to impress Chicago and how they're listening to customers! Not one of Ralph Hughes' ridiculous statements was challenged. Hughes praised all the designer merchandise being carried Macy's and claimed that the sales staff is the same as when the stores were Field's. Without challenging these misrepresentations, the report was simply free air time for Ralph Hughes to promote Macy's.

Hughes even referenced Macy's IN STORE polls of customers in which 75% were pleased with Macy's as proof that Macy's is doing OK and on track to getting things right and CBS pretty much let this slide. CBS didn't question why 25% of Macy's own customers provided negative feedback. For any other store this many negative opinions from customers would be disgraceful!

CBS also didn't counter with numbers from the Tribune and other sources that demonstrate how many millions of former Field's customers HATE Macy's for replacing Marshall Field's, nor did they provide numbers from CBS's own poll that show that 78% of respondents are angry, will not shop at Macy's and don't like the merchandise and service, and that most of the 22% remaining say they're disappointed. Only 2% didn't care about the changes.

Where's the voice of the people, the people of Chicago, the Marshall Field's customers who are CBS's audience? CBS appears more concerned with its potential advertiser that it does with the people of the city it's supposed to serve.


Date: Wed, August 1, 2007,  12:03 am CT
Posted by: Jim McKay

Well, it seems "Denial isn't just a river in Egypt...it's also a store called Macy's on State Street, Michigan Avenue and other Chicagoland locations."

It's great to see your posts here, but remember to submit your comments to the CBS 2 Chicago News. http://cbs2chicago.com/contact I sent mine to the 10 O'Clock news and Diann Burns.

Jim


Date: Tue, July 31, 2007,  11:45 pm CT
Posted by: Paul

Ahhhh that Channel 2 fireside chat with Ralphie boy! Hysterical! So warm and cuddly, positioned slightly off center, so intensely gazing into the camera, it almost made me feel like he was actually being sincere. Now while they gave him a lot of air time to make his rebuttal and sing Jesus' praise for Macy's (note the nauseating shots of the smiling employees, and the close ups of tags on the clothing -- even a real live "Armani"!) unfortunately the reporter wholly failed to ask him anything but soft-ball, pablum questions to which he freely bloviated. She should have just point-blank asked him on air -- "Is Macy's now running focus groups on changing back the name to MF or a variant thereof, and what have been the responses?" Oh and by the way Ralph, did you get your fancy title back? We thought you were 'promoted' upstairs so Linda Piephoe (pronounced 'Pee-Faux') could take over at State Street when you failed last year..... Where oh where was Linda? At the focus group? Is she still pining for MF too? Nice try Ralphie boy. Chicago still ain't buying what you're still peddling. And has anyone seen Macy's new Martha Stewart Collection? Jesus, it looks more like the Martha Washington Collection! Old pastel everything and cheap base materials to boot. Looks like a farmhouse cedar closet just threw up or something. And a Martha Stewart meat pounder? A Martha Stewart turquoise collander? Are you kidding Macy's? What a sad joke. I'll get Martha at Kmart first.

Date: Tue, July 31, 2007,  11:43 pm CT
Posted by: LiMack

Saw the Diann Burns interview about Macy's troubles on channel 2. Yes, Ralph, by all means let's have some more polls and focus groups. We've been telling you for a year what's wrong with Macy's and we have been ignored because it's not the answer YOU and Terry Lundgren want to hear. Hint: It all started with the boneheaded decision to eviscerate our beloved Marshall Field's and has only gone downhill from there. There is nothing---absolutely nothing-- you can ever do to "lure" Field's shoppers to a store that says Macy's on the awnings and on the plastic bags.

Date: Tue, July 31, 2007,  11:36 pm CT
Posted by: Joe D

Here's the link to the story on CBS 2 News Chicago

http://cbs2chicago.com/topstories/local_story_212220522.html


Date: Tue, July 31, 2007,  11:21 pm CT
Posted by: jimmy gimbels

It appears Macy's got ticked off because Channels 2 and 7 finally told the truth about their business floundering in Chicago.

Ralph Hughes of MacyC-s appeared on Channel 2:

"If we had it to do over again we would do what we're doing today, which is recognizing that some people are going to be very angry with this. (WHAT AN UNDERSTATEMENT) And we know time heals, but there's a lot of folks who believe if you give good service, good merchandise selection, you can be the store of choice..."

Oh Ralphie, but the folks at Macy's don't give good service. Macy's does not have a good merchandise selection. And with God as my witness, you will never be the store of choice...EVER.

Time does not heal everything. We've moved to better stores that range from Kohl's to Nordstrom. You don't have a market niche...you chased everyone away from the value shopper to the well heeled consumer You want business? Bring back Fields!

Oh Ralphie, you forgot to address the marketplace closure, the cut wages and benefits, the class action law suits and the retail analysts claiming your business is down at least 30%. Please get back to us on these news stories, too.

Inside tips:

- More store closures to come. Up next, a west suburban Chicagoland store and a Wisconsin store that are being marketing to other retailers for possible sublease. Stay tuned.

- The Martha Stewart line has hit the market with a resounding thud. Little interest. Low sales. Macy's now claims the line will not premiere until November. Is there some retooling of the merchandise? Yes. And watch for more of Martha's home goods to be on sale..again and again and again. An executive at Kmart/Sears reports that they are sill selling more Martha merchandise than Macy's. Kmartwill drop the line in late 2008.

- Keep an eye out this fall for a series of ads from retailer X that take pot shots at Macy's. A series of ads are planned that compare Macy's house brands merchandise with retailer X. Shirts shown side by side with callout pointing out the differences. "Where's the real value?" will be the theme of the ads.


Date: Tue, July 31, 2007,  10:56 pm CT
Posted by: Lori

Watched the CBS2 segment. Who is Ralph Hughes talking to? No one I know is happy with any aspect of Macy's. Hey, Ralph. The spin in not working and we Chicagoans are not as stupid as you Macy people seem to think we are.

God, I miss Marshall Fields!

Be sure to go to http://www.cbs2chicago.com and let the news producers know how you feel about this story.--Jim


Date: Tue, July 31, 2007,  10:50 pm CT
Posted by: B

Regarding ithe post from James in Cali --

I agree -- the day after the customer service already became substantially less !

B


Date: Tue, July 31, 2007,  10:45 pm CT
Posted by: Mrs. W

Momentum is gaining in favor of the return of Marshall Field's. This is the beginning of the end for Macy's at State Street and beyond. We are entering a very crucial time with Fall and Holidays fastly approaching. Why else would Macy's be so desperate to announce their holiday windows, lighting of the tree, etc... in July? Their re-fashioning of the stores with continued lower end merchandise is sending savy Chicago shoppers away in droves.

It has been very comforting reading all the great stories over the past couple of weeks. Let's not disappoint Macy's and give them a double digit DECREASE in sales starting in August carrying through the end of the year. It will be the end of their stay at the famous 111 North State emporium, soon to be renamed MARSHALL FIELD"S.

A quick funny story...One of my friends who had shopped at the 28 Shop relatively consistently until last September got a call to come in and visit what was "new and exciting for Fall" at State Street. Oh my friend asked, "Macy's has what in from Paris this year?" There was a pause, well there are some nice Celine dresses...and um well we'll have some YSL in as well... "That's it, no Feraud, Sonia Rykiel, Chloe, Christian Lacroix, etc..etc...". Again a pause from the sales associate; she then proceeded to try to sell the markdowns of 50-80% off in the 28 Shop. What is Macy's thinking with their Haute Couture salon? I see a new French line of Alfani, probably just as well since TL sent Liz Claiborne packing. We'll probably see alot more of their private label misfits this fall. By the way, Zelda I had seen the Martha Stewart displays the other day, not impressed.

Mrs. W


Date: Tue, July 31, 2007,  10:38 pm CT
Posted by: ADN

Simply, Macy's has become the New Coke of department retail. Federated spent so much vitalizing Marshall Field's into a classic establishment just to obliterate it later. If nothing else, they ought to have kept the Marshall Field's nameplate and continued to run it. It would have worked well in the malls that (now) have two Macy's because sometimes a Bloomingdale's just *won't* cut it in a specific market.

Oh, and Lundgren's going to have to have that Claiborne problem with Ralph Lauren come winter. He's releasing a line for JC Penney, too. Or he could just have had it with Haggar (who makes the Concepts line for Claiborne).


Date: Tue, July 31, 2007,  10:21 pm CT
Posted by: Joe D

Ralph Hughes was interviewed on CBS 2!!!!

I just turned on the TV thinking wouldn't it be fun if CBS 2 did another story on field's and they did!!!!!!!!!


Date: Tue, July 31, 2007,  8:29 pm CT
Posted by: Drew

This wonderful site is a tribute to LAZARUS and the importance of that iconic department store to Columbus, Ohio and vicinity:

http://www.wosu.org/archive/lazarus/index.php

Lazarus was one of the original members of Federated Department Stores, but the sales at Columbus area stores DROPPED after the conversion to macy*s. Although a major FDS hometown market didn't accept the change, Lunkhead refused to face reality and continued to destroy department stores across the nation.


Date: Tue, July 31, 2007,  8:02 pm CT
Posted by:
Drew

The antics continue!

So Terry the Tyrant is upset that Claiborne is producing lines for the "competition" and he showed them by cutting macy*mart's orders! What a cry baby! Is he so distraught that his dream of "America's department store" has been shattered that he has become a loose cannon?

An interesting question: Does macy*mart NEED Claiborne more than Claiborne needs macy*mart? The Claiborne lines are among the __few_ decent lines remaining at Lunkhead's broke down discount mart and he's going to discontinue them? I would think the Claiborne brands would improve sales in their own stores or in BETTER department stores.

In the long term, perhaps Lunkhead did Claiborne a favor. By not being sold at macy*mart, the brands will become more desirable.


Date: Tue, July 31, 2007,  5:16 pm CT
Posted by: JamesfromCA

I happened to come across a postcard that I used as a bookmark from Marshall Field's that was a quick note from a salesperson named Clark back in 2005 thanking me for my purchases at the Nicollet locale. He was a very good salesman who would let me know about any xmas ornements I would be interested in buying and I could always count on him to return my calls. I wonder if that level of professionalism is still around at the former

Field's stores. Did that generation of salespeople leave after the buyout?

Another thing I found interesting is at the State Street store I knew this gentleman who was in the personal shopping office, teriffic guy who always answered by emails and let me know if there was anything I might like, if I ordered any Frangos he always made sure they were packed with cold packs so they wouldn't melt. I found that days before the takeover I ordered some Frangos and they came to me melted with the tin battered! The week after the takeover I never heard from him, I wonder if he was let go or moved on.

My point being immediately, literally the day after the takeover the customer service tanked, did anyone else get that impression?


Date: Tue, July 31, 2007,  5:07 pm CT
Posted by: Zelda

Hi gang! Yesterday (Monday) the Martha Stewart section at the former Marshall Field's flagship store opened, and it was EMPTY. But I saw a baby grand piano placed at the edge of the floor, and I realized they knew Martha's stuff wouldn't sell itself so they were planning to tempt shoppers to check it out by drawing them to the music. Today (Tuesday) I walked through, as I do daily, and immediately heard a very loud rendition of a song being played. I walked over to the Martha Stewart section, and --lo and behold - STILL EMPTY. The salesman and I exchanged a knowing smile.

Time is on our side, and we are winning. The Marshall Field's boat has only added to our success.

Your friend in Field's, Zelda


Date: Tue, July 31, 2007,  5:00 pm CT
Posted by: Jim McKay

Regarding gle's link to the Voice of the People item about Macy's and Field's: This item didn't appear in my print edition. There was a notice at the bottom of today's VotP that there were more letters on line. I wonder if this will be more typical with the new version of ChicagoTribune.com which includes more blogs.

Thanks for bringing it to our attention, gle. Let's all head over and offer our comments in support of the return of Field's.


Date: Tue, July 31, 2007,  4:58 pm CT
Posted by: gle

The "Tribune's" Voice of the People has another opportunity for Field's comments, "Go green when in the red."

http://newsblogs.chicagotribune.com/news_opinion_letters/2007/07/go-green-when-i.html

Date: Tue, July 31, 2007,  4:41 pm CT
Posted by: Brad

Classic example of Lundgren's "bully" approach to running and business. Here are a few brief excerpts from the New York Times article about Liz Claiborne's bold changes, largely effected in response to Macy's actions. Claiborne owns many well known brands, including Juicy Couture, Kate Spade and Lucky Brand.

"Liz ClaiborneC-s decision to develop a new product line for J. C. Penney had infuriated MacyC-s chief executive, Terry J. Lundgren, company officials said. Executives expected small cuts in MacyC-s orders for fall C3 punishment, in their eyes, for cheating on their biggest client C3 but what arrived C,shocked us,C. said the new chief executive of Liz Claiborne, William L. McComb."

"MacyC-s slashed orders for the Liz Claiborne brand by millions of dollars. C,You have lost your most-favored-nation statusC. at MacyC-s, Mr. Lundgren told executives at the clothing company, according to people who witnessed the conversations."

"Asked about his C,most-favored nationC. remark, however, Mr. Lundgren added that C,our customers come to MacyC-s expecting to find merchandise that is not widely available.C.

Also, these comments provide more evidence of Lundgren's disconnect with reality when he asserts that Macy's customers expect to find clothing at Macy's that is not widely available. Macy's 850 discount stores across the country DEFINE what it means to be widely available! I can't imagine any Macy's customer expects to find real fashion or exclusivity in any merchandise found at Macy's.


Date: Tue, July 31, 2007,  4:34 pm CT
Posted by: MustangSally

I won't step foot in a Messy's but my mom did just for the heck of it today at Orland Square Mall. She said that it was a total dump. She said that when it was Field's it was so classy and clean. She said Carson's looked 10 times better. So sad!

I strongly endorse and participate in the boycott. I wait patiently for our beloved Field's to return.


Date: Tue, July 31, 2007,  10:29 am CT
Posted by: Joe D

Terry Lundgren is also furious with Liz Claiborne.

http://www.nytimes.com/2007/07/31/business/31liz.html?ref=business

It's a great article. It's understandable that many retailers do not want their vendors to sell to the competition, but it's rediculous for Terry to be so irate with Claiborne. Macy's has drastically reduced the merchandise they purchase from Claiborne. So, Claiborn needed more business and went elsewhere. This just goes to show how some ego maniacs are determined to have their cake and eat it too!!


Date: Tue, July 31, 2007,  8:55 am CT
Posted by: Phyllis Ward

I was so sorry to hear that Macy's bought Fields. While I lived in Illionis I knew that I could always count on Fields for Everything, food, furniture, applicances, clothing,beauty shop, just about anything I needed. So I was very unhappy when I moved to Connecticut and could find no store like Fields, so what did I do - Mail order! Yes there is Macy's here but I do not go there, it is dirty and nothing in comparison to Grand old Fields. My kids would always joke when I would go to Chicago, I sure bet Fields was glad to see you - the kids knew that a lot of boxes would be arriving. I wish you much success in getting back the old Marshall Fields, Just because you change a name, it does not mean it stays the same.

Date: Tue, July 31, 2007,  8:03 am CT
Posted by: Clint

Why am I not surprised by the almighty Terry's behavior?

http://www.nytimes.com/2007/07/31/business/31liz.html?_r=1&oref=slogin

Date: Tue, July 31, 2007,  1:34 am CT
Posted by: Kate

Was watching CBS2 tonight. They have a "Marshall Field's" poll going

http://cbs2chicago.com/

It's near the bottom of the page. Vote!


Date: Mon, July 30, 2007,  10:54 pm CT
Posted by: Paul F

This is a great photo of the SS MARSHALL FIELD'S!!!!!!

http://www.flickr.com/photos/jellybeanjill13/946717931/in/photostream/

I only wish we could have organized a float like this for the Pride Parade this year! These boat folks did a great job! Our Heroes!


Date: Mon, July 30, 2007,  4:39 pm CT
Posted by: Summary

Another shot of the boat:

http://www.flickr.com/photos/jellybeanjill13/947559392/

So it looks like 2, 5 and 7 all showed the Field's boat. WXRT radio was a sponsor of the show and they have indicated at their web site that they will be adding photos of the event, although no word on which boats they will show.


Date: Mon, July 30, 2007,  4:39 pm CT
Posted by: Philip Eichler

Just out of curiosity, I looked at the Tribune's most e-mailed stories today, one week after the Macy's food court shut down. Guess what? One week later it is still on the most e-mailed list and has only "slipped" from second to third! Anyone want to take a bet how long it remains on the list?

Date: Mon, July 30, 2007,  10:13 am CT
Posted by: gle

ABC Channel 7 10:00 p.m. News showed showed the beautiful Marshall Field's boat on their Venitian Night coverage. A spokesperson said Venitian Night was a Chicago tradition and Marshall Field's was a Chicago tradition. NBC Channel 5 also showed it minus a spokesperson.

Thank you Pat, for the photo. My employer asked me to download it to distribute to the office.

Does anyone know who sponsored the boat? It was fantastic!

Incidentally, a couple of women on my train this morning were saying that Messy's in their neighborhood is closing, and they look forward to lots of bargains from close-out merchandise. They didn't say they would miss Messy's.


Date: Mon, July 30, 2007,  9:45 am CT
Posted by: Judy

I wrote the Chicago History Museum telling them how disappointed I was that they would have anything to do with Messy's anniversary celebration. This is their response. Just thought you all would be interested.....

Thank you for your comments about Marshall Field's and Macy's. The

story of Marshall Field's is a rich part of Chicago and its history,

and we have a section of our permanent exhibit on Chicago that includes

Marshall Field's. Since the announcement of the name change, our staff

has appeared in the press a number of times talking about the rich

history of that store and that name. The Marshall Field archives,

donated to us last year, are now part of our permanent collection, and

date back to the 1850s. We believe that this may be the most

significant archive of any corporation in the hands of any U.S. museum.

We are very grateful to Macy's for taking this important step, which

will serve scholars and serve the public. We are well aware of the

controversy about the use of the Marshall Field name, but it is not our

job as a museum to take one side or another. Our job is to preserve

Chicago's history and we believe we are doing that by seeking out and

preserving the Marshall Field archives and by finding ways to tell the

story of that department store.


Date: Mon, July 30, 2007,  12:37 am CT
Posted by: LiMack

Sarah Schulte from ABC channel 7 did a nice live review of Venetian night on the newscast at 10:00 Saturday and there were several mentions and nice shots of the Field's boat. That segment was still available on channel 7's website as of late Sunday. Thanks Sarah!

Date: Sun, July 29, 2007,  10:49 pm CT
Posted by: JDM

I abhor the idea that Macy's thinks it can take ownership of the traditions that were created, and built throughout the years by Marshall Field's.

They have NO RIGHT to think they they were responsible for the Great Tree, the Walnut Room, or the Tiffany Dome.

It is like Walter E Smithe buying the Taj Mahal and saying... "Yeah we created this amazing wonder of the world. Let's celebrate the Walter E Smithe Mahal!"

Give me a BREAK messy*s!


Date: Sun, July 29, 2007,  10:12 pm CT
Posted by: Joe D

Where has Doris been???

All this activity lately, and no words from Doris. If anyone has been in contact with her, let her know that I miss her great comments, and I hope she is doing ok,


Date: Sun, July 29, 2007,  8:17 pm CT
Posted by: PatC

Here's a photo of Marshall Field's Boat

http://www.flickr.com/photos/jough/941421674/

Date: Sun, July 29, 2007,  7:41 pm CT
Posted by: Darrid

A Big THANKS to all of you who have checked out my webpage Darrid.Com

This weekend it rolled over 2000 sites hits and 18,000 page hits since late March!

Obviously people are still looking for Marshall Fields!

I have made a few changes and will be adding a special page for the archives on the 7th floor. If anyone has an older photos of it, please let me know.

Thanks again to all!

Darrid
darrid@columbus.rr.com


Date: Sun, July 29, 2007,  6:55 pm CT
Posted by: Casserine Willis

A picture of the Marshall Field's Venetian Night boat made it to the 10:00 news on NBC5. I was excited when I saw it on TV.

I miss my Field's.


Date: Sun, July 29, 2007,  2:28 pm CT
Posted by: Gail

The only celebrity I would like to see lighting the Christmas tree at the State Street Store is Roger Ebert. Bless him. He was the only well-known personality that I am aware of who was willing to publicly oppose the wanton destruction of a Chicago icon. Here's to you, Mr. Ebert!

Date: Sun, July 29, 2007,  11:57 am CT
Posted by: Michael Trenteseau

Re: Maura's post, Point #5 -

"The customer associates appear to be mainly new and they are sort of a rough and tumble group. Maybe it's the black required uniforms but they just don't have the elegant appearance of the sales associates of the past. They also tended to gather together and have really loud conversations that are not work related. Not good."

This has long been a problem at the M***'s stores in Atlanta that used to be Rich's. They would hire college kids part-time, so they wouldn't have to pay them benefits. You would see five or six "associates" gathered behind the register gabbing about who was dating whom or what club they were going to that night, and act like the customer trying to make a purchase was an imposition.

In Atlanta, it's improved. I think they've switched their recuiting efforts to hire middle-aged housewives who remember what Rich's quality was like. (I worked with one such lady at JBWhite's in Augusta - she just worked there for the discount, and signed over her paycheck every week to pay on her credit card account).

I was in Chicago in July 2006, and one of the things I bought at Field's was a St. John blouse for my mother. The saleslady spent twenty minutes working with me to select a blouse that was on clearance. They were already touting the "national reach" of M***'s, but when the blouse turned out to be the wrong size, I tried to take it back to their flagship store here at Lenox Square. I stood at the register in Better Sportswear, garment bag in hand, watching the lone salesperson looking through the clearance rack shopping FOR HERSELF. In the end, they couldn't manage the return, even with the receipt.


Date: Sun, July 29, 2007,  11:23 am CT
Posted by: Brad

It's 11 AM on Sunday and I can find only one local news report about Venetian Night. CBS was live at the harbor, but sadly they didn't mention or show the Marshall Field's float even though it elicited the loudest cheers from the crowd.

Fortunately, bloggers provided better coverage and I found this video of the Field's float and the cheering crowd:

http://s75.photobucket.com/albums/i317/metavurt/?action=view¤t=910c96ed.flv

Would someone please explain to me why our local news media all rush to print stories that repeat Macy's press releases about marketing initiatives, like their recent announcement that they will send out 500,000 new M catalog/magazines? Yet these same news media fail to report on the 675,000 people who turned out to one of the city's most popular lake front festival and fireworks display?

The theme of this year's Venetian Night was Chicago's Finest Moments. Certainly, Marshall Field's has defined Chicago's finest moments for 154 years and 675,000 people showed up to show their love. Unfortunately, this seems to have been largely ignored by our news media, who instead said "hey, let's run another article about Macy's latest marketing initiatives."

675,000 people at a celebration of Chicago, for Chicago and by Chicagoans - all cheering for Marshall Field's, more people than Macy's target audience for M magazine that was deemed newsworthy - yet only CBS does a report about Venetian Night during the event and at the time I write this the morning after. I hope that there are other reports yet to appear that simply aren't yet on google.


Date: Sun, July 29, 2007,  7:35 am CT
Posted by: denise

nbc news ch5 10P, on sat. nite, when doing their 'venetian nite' coverage, showed the "Marshall Field's" boat first and repeatedly. BEAUTIFUL! who belonged to that, anyone know? in any case, spoke volumes!

Date: Sun, July 29, 2007,  1:49 am CT
Posted by: RG74

Dear Ladies & Gentlemen,

Please let us all stand back and express our sincere appreciation, gratitude, and, of course, regards for our warm and respectful community here, diverse but bound together by the common goal of returning Marshall Field's to its rightful place as the greatest deaprtment store in Chicago and the world.

We're proud to be counted along with the many wonderful people here at fieldsfanschicago.org

Have a nice weekend everyone !

Warm,Respectful Regards & Many Thanks,

RG74 & Family


Date: Sun, July 29, 2007,  12:45 am CT
Posted by: Brad

In case any Field's Fans missed it, there was a MARSHALL FIELD'S float boat in the Venetian Night celebration at Monroe Harbor on Saturday night. It was wonderful, a tasteful tribute to Field's style and elegance, and drew the loudest cheers and applause of any of the many lighted and decorated boats that particpated!

I'm not exaggerating about the cheers and applause. The harbor was lined with thousands of spectators and even I, a staunch Field's Fan, was impressed with the impact it had on the crowds. To my great pleasure, I heard many "boo Macy's" scattered amongst the cheers for Field's. It made me proud to live in Chicago and proud of our efforts to see Marshall Fields' return.

Other boats in the procession included tributes to the Bears, the Cubs and the Bulls, none of which elicited as big a response as did Field's.

The parade of boats was followed by a fantastic fireworks display, better in my opinion than those of July 3rd, and the crowds at the harbor front and parks numbered in the hundreds of thousands.

I can't wait to see photos and video coverage in our local media. This was a great night for Marshall Field's and a great night for Chicago!


Date: Sun, July 29, 2007,  12:44 am CT
Posted by: Li Mack

Words of Wisdom:

Absence makes the heart grow fonder........(Thomas Haynes Bayly 1844)

We want our Marshall Field's back........(Chicago Field's fans 2007)


Date: Sun, July 29, 2007,  12:12 am CT
Posted by: Mark in Phila

Hi Fields Fans,

Reporting from vacation all around Maryland and Pennsylania, I stopped at a lot of malls, and the ruin of a lot of formerly nice May stores in central Pennsylania is even worse than in the Philadelphia region Strawbridge stores. The once distinctive merchandise in the mens departments is dwindled to near nothing, with less sizes than in a below averaqe Ross or Marshalls, and most of the floor space turned over to the INC, Trasho Elba and other junk house brands with their appalling prices, as if you'd even pay a penny for it. Around Harrisburg the tacky signage in the mens departments still says "Spring 2007 inspires the looks.." and this is late July. The stores were deserted. Two short years ago these were really nice stores, you found good stuff and every item had your size, and in late July it was good to see the new fall stuff coming in.

In Maryland at White Marsh the new mesys home store has the lighting and feel below a Target, without the good prices or the wit and style and design sense of the merchandise. The feel and service are a step below Kohls, the carts and ropes for checkout lines pathetic because there's not a shopper in sight. I asked an employee, why are the bedding prices such a wide and confusing range with no discernable difference in quality, she had not a clue and said the brand names were meaningless ... no kidding.

In one fell swoop in Pennsylvania Mesys killed all that was better and didn't have to die regardless of mesys spin. Yes it's too bad Chicago doesn't have a Board of Fashion too, the citations would have been on every floor of Fields, not just the basement. TL is saying in the press he knows there is work to be done with his home store division while he does so much damage every day, ridding stores of service, quality, and elegance. The only thing more phony than TL is one of those gross Alfani suits in his stores or the price tag on it.

I miss Fields, but missing my Field Gear is nothing compared to how I miss what the store stood for. I'm so with you guys. Wall Street is starting to get it ... those analysts thought mesys was just that big building they went past on the way to their appointments at Bergdorfs, and never bothered to go into one, but they're finally waking up to the way mesys goes into every town like Rome and destroys what is good, sll for shareholders and executive ego instead of for the customers or the comnmunities where the stores stood for the best.


Date: Sat, July 28, 2007,  11:59 pm CT
Posted by: Jim McKay

A huge "thank you" to all who helped make leafleting such a huge success on State Street all this afternoon and early evening too. SPECIAL REGARDS to one of our angels, Zelda, who worked the minions and distributed hundreds of Gail's "FOREVER Marshall Field's" buttons. Activity was brisk and the leaflets were eagerly received. Interest was so high that almost 2,000 leaflets were distributed--not unlike the weeks leading up to last Christmas.

Speaking of "Forever Marshall Field's," five ladies from Ohio, unaware of us, made and wore special "Forever Marshall Field's" t-shirts complete with today's date to commemorate their annual shopping trips to Chicago for Field's. They were thrilled as we were to find that Gail's matching "Forever Marshall Field's" buttons were serendipitously waiting for them when they got to State Street.

Another highlight that I didn't quite understand at the time, was meeting someone who said they had a Marshall Field's boat! Now I get it! It was for Venetian Night! (See Pat's post below.) I sure hope they contact us so we can get a shot of that boat. WOW!

Regarding Alan's most recent post and Sandra Jones' article in yesterday's Tribune about Macy's changes at Water Tower, TODAY'S column by Sandra Jones fills in what seems to be happening. Jones discusses how luxury department store items are doing well these days. She discusses Nordstrom. Then she moves on to Macy's. I had been thinking like Alan--that it seems that Macy's is trying concentrate energies at Water Tower since things are not good at State Street. But it seems, based on this latest article from Sandra Jones, that Macy's doesn't have enough high-end business at Water Tower to justify offering designer shops at both locations. So the designers at Water Tower will be moved to the 28 Shop. That would probably leave space at Water Tower to be filled up with the house brands and trendy youth items--unless they plan to duplicate at WTP the "success" of the huge "Headbands on State" department that Zelda was talking about.

So if I'm reading this right, it's basically a consolidation of designer shops from Water Tower at State Street's 28 Shop with other junk to fill in the freed up space.

http://www.chicagotribune.com/business/chi-sat_notebook_0728jul28,0,1811057.story

THANK YOU to those who sent letters and offers of support in response to yesterday's "FieldsFansChicago.org Newsletter No. 7." I will be responding to them tomorrow evening (Sunday). Thank you for your patience.

Jim


Date: Sat, July 28, 2007,  10:16 pm CT
Posted by: Pat C

Tonight's Chicago's 50th VENETIAN Night had a MARSHALL FIELD'S Lighted Boat !

What a great way to get the word out!

Thousands of people saw it on the Lakefront ! A +


Date: Sat, July 28, 2007,  12:43 pm CT
Posted by: Alan

I wonder if the announcements about Water Tower and State Street

At the end of one of Macy's worst PR weeks since the changeover, they attempt to gloss it over by announcing their Christmas plans. While all of it sounds very gimmicky(e.g. the "Executive Lounge" for platinum cardholders from the store that decided early on that coffee was just too expensive to give away to Regards holders) it does seem that they want to move State Street and Water Tower in different directions. Could it be that Water Tower will be the "Macy's" flagship (geared toward the lower-end an d Michigan Avenue tourists) and State Street will be spruced up either for an eventual changeover to Marshall Field's or perhaps for a sale (along with the MF&Co name) t a private equity buyer? I wouldn't be surprised.


Date: Sat, July 28, 2007,  10:06 am CT
Posted by: Drew

So macy*s is planning to publish a cookbook? Isn't that "exciting" since they have closed most of the in-store eateries or replaced them with fast food outlets? I don't recall them having any cooking demonstrations or classes.

Here's a suggestion: they could call the cookbook "Memories" and include histories and recipes from all the regional department stores they macy*ized (Marshall Field's, Kaufmann's, Strawbridges', Rich's, and so forth).

To show Triple Headed Terry that I'm not a hater, I'll graciously supply the introduction to the cookbook:

Back in the day, various regions of our nation included popular department stores that were part of the fabric of their community. In addition to providing quality merchandise, customer service and variety, these stores operated restaurants that offered shoppers a relaxing dining experience and served many special dishes. Although these restaurants and iconic names are gone from the American scene because of corporate greed and arrogance, macy*s presents "Memories" of a time when individuality and tradition were part of the shopping experience.

The back of the book could include coupons that could be used at macy*mart's current "exciting" in-house restaurants (such as McDonald's, Pizza Hut, Subway, Starbucks) as well as coupons for their "exclusive" cookware (Martha Stewart, Charter Crud, Chefs Fooled).


Date: Sat, July 28, 2007,  9:36 am CT
Posted by: John

I think it is "wonderful" a convicted felon--Martha Stewart--is lighting the tree.

I would love for somebody to investigate Terry Lundgren.

Now they are going to celebrate these milestones and claim them as their own??????? I am raging...raging...


Date: Sat, July 28, 2007,  7:00 am CT
Posted by: Jim T.

Folks:

I highly recommend sending the Chicago History Museum a note to voice your disapproval of their decision to become associated with such a transparent marketing attempt by Macy's. The museum can be reached at http://www.chicagohistory.org/aboutus/contactus.

Also, just a few comments regarding Macy's latest attemt to "win" over Chicagoans:

- Martha Stewart: I've heard at least ten family members and friends remark that they associate the brand with Kmart and that they are even less inclined to shop Macy's because of that association and the knowledge that it further diminishes the cache of the Marshall Field's image. Plus, it's a dubious decision for Macy's to have every thing ride on tha launch of a new home-line, when the overall housing market is in such bad shape.

- "M magazine": Sounds basically like a Macy's catalogue and an attempt to save on marketing costs by shifting ad dollars away from other media to something that they co ntrol (eliminating the middle-man, so to speak). Not too much unlike their decision to purge designer brands and make up their own in-house brands. Personally, I'm incl ined to let them further waste their ad dollars. Macy's doesn't exactly spell style in my opinion, so I can't see how a 128 page catalogue of their in-house brands can c apture anyone's imagination.

Now they are going to celebrate these milestones and claim them as their own??????? I am raging...raging...


Date: Sat, July 28, 2007,  7:00 am CT
Posted by: Jim T.

Folks:

I highly recommend sending the Chicago History Museum a note to voice your disapproval of their decision to become associated with such a transparent marketing attempt by Macy's. The museum can be reached at http://www.chicagohistory.org/aboutus/contactus

Also, just a few comments regarding Macy's latest attemt to "win" over Chicagoans:

- Martha Stewart: I've heard at least ten family members and friends remark that they associate the brand with Kmart and that they are even less inclined to shop Macy's because of that association and the knowledge that it further diminishes the cache of the Marshall Field's image. Plus, it's a dubious decision for Macy's to have every thing ride on tha launch of a new home-line, when the overall housing market is in such bad shape.

- "M magazine": Sounds basically like a Macy's catalogue and an attempt to save on marketing costs by shifting ad dollars away from other media to something that they co ntrol (eliminating the middle-man, so to speak). Not too much unlike their decision to purge designer brands and make up their own in-house brands. Personally, I'm incl ined to let them further waste their ad dollars. Macy's doesn't exactly spell style in my opinion, so I can't see how a 128 page catalogue of their in-house brands can c apture anyone's imagination.

- Elite "club" lounge at 111 N. State: Yikes. They're desperate.

- Re-imaging of the Water Tower store: It appears that they want this store to be purged of designer brands and to instead cater to the younger set, ala H&M and Forever 21. What I don't see is why they would want to mess with the product mix of what is perhaps their only store in the area that has stabilized in terms of sales.

Finally, in regards to the post below, I don't believe that it is un-"PC" to point out that State Street's customer base is not what it was a few years ago. It used to b e that, even amongst all of the wig stores and five and dimes, 111 N. State stood out like a beacon of class in well, let's just say a sea of dubious establishments and p atrons. Now, with the new image that Macy's has cultivatd, 111 N. State unfotunately blends seemlessly into the blandness of discount chains such as H&M, Forever 21, Fil ene's Basement, TJ, Maxx, etc. The difference, of course, is that Macy's tries to sell you what those other guys are selling, but at inflated prices.

Thanks.


Date: Sat, July 28, 2007,  12:49 am CT
Posted by: L. Grand

ATTENTION ALL MACYC-S EMPLOYEES, BOTH PAST AND PRESENT

CLASS ACTION SUIT ON BEHALF OF MACYC-S EMPLOYEES C1 STULL, STULL AND BRODY

Quote from the webpage:

"If you bought Macy's stock through your Macy's retirement account [401K] and have information or would like to learn more about these claims, please contact us."

http://www.secfraud.com/filedcases/macys.html

IF THERE ARE ANY EMPLOYEES WHO LEFT THE COMPANY AFTER FEB. 16, 2007, OR WHO PLAN TO LEAVE THE COMPANY SOON, YOU MAY WANT TO CONTACT STULL, STULL AND BRODY. THIS CLASS ACT ION SUIT HAS BEEN FILED FOR MACYC-S EMPLOYEES WHO HAD INVESTMENT IN THE COMPANY (FEDERATED/MACYC-S) THROUGH A 401k PLAN, I.E., YOUR RETIREMENT ACCOUNT, AT ANY TIME BETWEE N FEB. 15, 2007 AND MAY 25, 2007. CURRENT EMPLOYEES WOULD NOT FEEL SECURE TO SPEAK UP FOR FEAR OF LOSING THEIR JOBS, BUT FORMER EMPLOYEES CAN SPEAK UP FOR CURRENT EMPLOYE ES AS WELL AS FOR YOURSELVES.

ALSO, IF YOU WERE A COSMETICS EMPLOYEE, YOU MAY WISH TO HAVE STULL, STULL AND BRODY INVESTIGATE YOUR COMMISSIONS WHICH WERE, IN EFFECT, BORROWED BY THE COMPANY [HELD BACK ] FOR ONE WEEK DURING A C,TRANSITIONC., THUS DELAYING YOUR COMMISSION PAYMENTS BY ONE WEEK SINCE THAT TIME. ONCE AGAIN, CURRENT EMPLOYEES WOULD FEAR LOSING THEIR JOBS BY PURSUING THIS COURSE OF THE CLASS ACTION SUIT, BUT YOU FORMER, OR SOON TO BE FORMER EMPLOYEES HAVE NOTHING TO LOSE BY SPEAKING UP FOR YOURSELVES AS WELL AS FOR THE CURREN T EMPLOYEES.

Just as class action suits have been filed on behalf of shareholders for the reason that the shareholders were deceived by the company as to its financial status, thus we re you also deceived. Just thought IC-d throw this one out there for any current or former employee who would appreciate this information as well as this opportunity to r eceive restitution for any income, including potential investment income, that was lost (stolen?) by the company (MacyC-s).


Date: Sat, July 28, 2007,  12:29 am CT
Posted by: Sean Courtney

Okay, so as a recap...

- Macy's is struggling in the Midwest.

- Buyout rumors.

- Those who are Field's vets are allegedly being phased out by Federated equivalents.

- Food poisoning at the 111 N. State Street store.

- "Either take a pay cut or get laid off."

And to add to all of this...Macy's has been in the Chicago area for not even eleven months. Tonight some coworkers and I were driving up Michigan Avenue. The Macy's sign on the Pearson Street side of the building was more than half burnt-out.

Keep up the good work, Terry! Win over us Chicagoans!


Date:Fri, July 27, 2007,  10:37 pm CT
Posted by: Anonymous

How DARE macy*s CELEBRATE the traditions and acheivements of Marshall Field's after it went and removed the most famous traditions of all (The name and color). I DEPLORE any proud Chicago citizen to go to that tree lighting ceremony unless they are outside with picket signs. Hopefully macy's won't even be the store at 111 State Street by next Christmas.

WHEN Marshall Field's DOES return, they're going to have quite a mess to clean up after macy's and Lunkhead have been taken out to the curb like the garbage they are....

Apologies for the attitude, I just want Marshall Field's back more than ever.

Viva la Boycott!


Date:Fri, July 27, 2007,  9:29 pm CT
Posted by: Richard Hyde

I went shopping at The Woodlands Mall tonight north of Houston. I went straight to Dillards and Joseph A Banks. Bought several items from the mends collections in Dillards. They have expanded their Ralph Lauren Dept tremendously and have also expanded Nautica, Calvin Klein, Murano and other real designers' shops. Their own lines, like Turnbury and Daniel Cremeaux, are of very good quality as well. Anyway, while I was checking out I asked the salesman who was handling my purchase if their sales have increased since Foley's demise. He said they definitely have. His response also included "Have you been in that store since the changeover and seen all that junk? Not much of anything. Customers go down there then come right back here." I also noticed ONE macy's shopping bag in the entire mall. Everyone else had Dillards, Penneys, Sears and specialty shop bags. I decided to take a look at Messy's. It was just as I expected. They have dwindled their Ralph Lauren shop to about 1/2 its previous size. I didn't even see Nautica or Hilfiger anymore. You should see the racks and racks of clearance merchandise. It looks like you are in a TJ Maxx. I don't see how Macy's can last much longer. They have to be losing money hand over fist. Regardless of a takeover, I see large numbers of store closures and layoffs coming due to their marketing disaster.

Date:Fri, July 27, 2007,  6:29 pm CT
Posted by: Steven

The following which I put together from two different sources on the web is eerily similar to this debacle we are watching now.

All you need to do is substitute Marshall Field's for Dominick's and Macy's for Safeway and update the numbers and dates. Most of the quotes you pretty much can keep as is.

In 1998, DominickC-s then 116 stores were acquired by California-based Safeway Inc. for $1.8 billion.

Safeway closed the deal in just five weeks, not sufficiently considering the fact that DominickC-s business model, emphasizing prepared foods and in-store cafes, as well as its strongly unionized workforce, did not fit SafewayC-s low-cost, own label model.

Safeway soon began to push Safeway private-label products and eliminated local known brands.

When Safeway replaced DominickC-s private-label products with its own, loyal DominickC-s customers noticed. C,When C+Safeway SelectsC- was substituted, shoppers didnC-t know what to make of it,C. says Jim Hertel of grocery consultancy Willard Bishop Consulting Ltd.

SafewayC-s cost-cutting efforts also miffed DominickC-s shoppers. C,DominickC-s focused on purchasing produce and meat on quality first, price second. Safeway did just the opposite,C. he says, explaining that more expensive brands were swapped out.

C,It was readily apparent to DominickC-s shoppers that brands they were used to seeing werenC-t there anymore.C.

Between 2002 and 2007, Dominick's market share in the Chicago region declined from 24.4 percent to 14.5 percent.

During labor negotiations in 2003, Safeway unsuccessfully attempted to sell Dominick's for just a fifth of the purchase price, and reported Dominick's financial information as a discontinued operation, but, more recently, Safeway announced that it was retaining the chain.

When Safeway acquired DominickC-s, the company operated 111 stores with sales of $2.6 billion, according to Supermarket News, a New York-based trade publication for the supermarket industry.

After closing more than 20 stores since its acquisition, Safeway announced in February 2007 that it would close another 14 stores in the Chicago area and convert 20 existing stores to the lifestyle format.

After the store closings, Dominick's will operate 83 locations with sales of under $2 billion.

We need to make sure the Field's story ends differently. Cosmetic changes by Macy's are not going to win us back. When -- and we all know it will happen eventually -- Macy's puts the Field's name up for sale, we need to let all prospective buyers know that Field's shoppers are still here. We want our Marshall Field's.


Date:Fri, July 27, 2007,  3:10 pm CT
Posted by: Steven

I don't care if Oprah herself lights the great tree while Hizzoner Mayor Daley tap dances and a host of Hollywood celebrities parades by wearing only smiles, I'm not going to shop at Macy's.

Geez, you'd think all the comments posted on all the web sites in the last year would give Macy's a clue: we don't want you. You got rid of the name, the bags, the brands, the elegance, the cleanliness and the style that was all Marshall Field's, the one, truly great American department store. I lived in Amsterdam six years and traveled fairly extensively throughout Europe. KaDeWe in Berlin IS the most fabulous store I saw there and if there was a store in the U.S. that could rival it, it was Field's and Field's only. Not Macy's.

So once again, let's all spell it out for Macy's.

We don't want your stinking Alphoni, Charter Crap and STINC clothing.

We don't want your stinking dime store greeting cards and stationery.

We don't want your stinking plastic bags.

We don't want your stinking garish red neon.

We don't want your stinking Donald Trump junk.

We don't want your stinking Martha Stewart junk.

We don't want your stinking fruit fly salads.

We don't want your stinking salespeople dressed for mourning (although of all the stupid things Macy's has done, this one seems sadly appropriate).

WE WANT OUR MARSHALL FIELD'S. We want our Jimmy Choo and Dolce & Gabbana and Herman Miller and Field Gear and boutiques and brands from around the world. We want Chicago authenticity, not your lame New York huckster back alley switcheroo crap like the fake brands sold on the sidewalks of Times Square. That does not work here. This is not New York, New Jersey or Long Island. This is Chicago and Chicago shops at Marshall Field's.

Really. It doesn't take a rocket scientist or retail consultant to know this.


Date:Fri, July 27, 2007,  3:08 pm CT
Posted by: Maura

Hello Fields Fans,

It is important to write and let our voice be continually heard. I wrote a response to the Crain's article. It took all of five minutes.

I was a dinner with a friend whose friend is big in commercial real estate. If fact they know the family that owns Market Square in Lake Forest. Macy's never had a chance. No way did they want them part of the "square". But more distressing she said "oh haven't they already sold State Street". Either she is confused with an article that just came out valuing the jewels of the Macy's real estate or she knows something. I told her that no news of that nature had come out but she said she got it from the landlord. I have mixed emotions. I absolutely want Marshall Field's back at 111 State Street. However, I can hardly stomach seeing what Macy's is doing to our beloved Chicago icon.

Well I have been lurking and not posting for awhile. I still have a $50 gift card that I need to spend. So I go over to State Street to see if I can purchase something. I become so sad walking in the store I experience a visceral reaction and just seem to deflate. I lose my appetite and I want to cry. I never cry and am far more rationale than emotional.

Here are my observations (forewarning some may not seem very pc)

1. They have a section for Martha Stewart home goods on the first floor where the flea market was. Used to be a bike shop and Austrian ice cream shop (okay I have to say I never understood that choice by Field's). Anyway, I know there are Martha Stewart haters out there but the stuff is not unattractive. She does have taste. The quality is not fabulous more of a house brand level instead of say Frette. Also, I do understand the strategy since Home Goods have tanked under the Macy lead.

2. They also move the Flea Market to the lower level. I like it. I don't like it being in the basement near the discounted furniture section (bargain basements always a bad idea). However, I can't see the customer that are courting has really being in the market for antiques prices well over $100. This is a high end flea market which would have suited the tastes of the formal older-than-21, fashionable, loyal, and willing to pay for quality Field's customer. I can't imagine it going over well with who I saw shopping today at Macy's

3. The sale was on! Further reductions of 40% on already reduced merchandise of at least 50%.....isn't that pratically giving the stuff away. So my question is if Macy's execs are right and the Field's customers needed to be weened off coupons and sales. Then my question for them is "Where were all the customers?" The store at 1:30 on a Friday afternoon was dead. So I guess it must have something to do with the merchandise because there were no old Field's customers or new reeducated Macy's customers.

4. The have expanded the Barbara Barry china and bedding as well as Baker furniture. Unfortunately there was no one there to notice.

5. The customer associates appear to be mainly new and they are sort of a rough and tumble group. Maybe it's the black required uniforms but they just don't have the elegant appearance of the sales associates of the past. They also tended to gather together and have really loud conversations that are not work related. Not good.

6. The customers are very typical of who is shopping State Street which I now call Discount Row. These are people who are shopping for a bargain. I don't know how to write this without be offensive. Just to say that when it was Marshall Field's I think it was a place all individuals were proud to shop at. Marshall Field's showed the customer respect and the customer showed Marshall Field's respect.

I hope to see most of you the 9th!


Date:Fri, July 27, 2007,  1:49 pm CT
Posted by: Judy M

I just read the post and article regarding the Chicago History Museum - shameful!!! Which is just what I said in an email to the museum. It's shameful that an institution showcasing the rich history of this city would have anything to do with an entity that has done nothing but destroy part of that same history. I'm writing Joffrey Ballet next.

Viva La Field's!!

Judy


Date:Fri, July 27, 2007,  11:53 am CT
Posted by: BenR

I live in Los Angeles. When I first moved here i missed Marshall Fields. Back then in Los Angeles we had Bullocks, Robinson's, The Broadway, and May Company. Over the years there have been many changes here. Bullocks which was a great store was purchased by Federated Stores. Eventually they changed the name to Macy's. Bullocks was a great store with great service. The Broadway was also bought out by Federated and eventually all the stores became Macy's or Bloomingdales. May Company (which was a lower quality store) bought out Robinson's which was a very good store with a branch in Beverly Hills. It then became Robinson's May which was a very average store. Now in the Los Angeles area we only have Macy';s, Bloomingdale's, Nordstrom, Sak's Fifth Avenue, and Neiman Marcus. So basically in the Los Angeles area there is only one full line department store, Macy's. It is sad as we don't have Lord and Taylor and Carson's as an alternative. Macy's basically has a monopoly in the Los Angeles/Orange County/San Diego areas. Sad to say that the government let Federated buy all these regional department stores.

Date:Fri, July 27, 2007,  11:39 am CT
Posted by: I

A long time exec of Macy's North is leaving. Details will be no doubt announced but seems like everyone is looking to get out of the mess Macy's Inc has created.

In other news, Macy's spun the health department closing to its employees as part of a fruit fly epidemic that closed several well-known establishments. How funny they have to include other establishments so as not to look like the losers they are.....


Date:Fri, July 27, 2007,  11:13 am CT
Posted by: gle

I can't believe the stupidity of Messy's. See this one--"Macy's to lure ex-Field's Chicago fans." It has a place for comments.

http://www.upi.com/NewsTrack/Business/207/07/27/macys_to_lure_exfields_chicago_fans/9171/

Date:Fri, July 27, 2007,  9:59 am CT
Posted by: Drew

Wasn't this latest proclamation essentially what Terrence Lungreed said when he announced the macy*fication propaganda some time ago:

"I take it as our responsibility in marketing to bring back excitement to department stores," said Norm Yustin, a former Leo Burnett executive who joined Macy's North in Minneapolis in March as senior vice president, marketing. "Department stores have a legacy of being magical. That's my vision."

We have all witnessed the "excitement" offered by macy*mart. There was so much "excitement" that customers became overwhelmed and "confused" by all the "affordable luxury." No doubt these latest initiatives will "re-educate" customers who will realize the error of their ways and come to "love" macy*s.

Isn't this a fine example of "locking the doors AFTER the horse gets out of the barn"?


Date:Fri, July 27, 2007,  8:55 am CT
Posted by: L. Grand

Better yet would be:

OPRAH WINFREY, MICHAEL JORDAN AND RACHEL RAY TO LIGHT THE GREAT TREE AT STATE STREET

THE ONGOING CELEBRATION OF THE OF THE GRAND RE-OPENING OF MARSHALL FIELD'S STORES CONTINUES UNABATED IN THE MIDWEST


Date:Fri, July 27, 2007,  8:38 am CT
Posted by: Dean

May Department Stores arranged to bring us Lord Wedgewood & his presence at the 2005 Great Tree lighting long before Federated closed their purchase of Field's in August 2005. In an attempt to further restore the elegance to our Marshall Field & Company May even brought back the "monogram" logo of MF&Co in store decor.

Fast forward to Christmas 2007, a year plus of new ownership, who's lighting OUR TREE? Martha Stewart! What a marketing division - further proof that they don't get it! Dean


Date:Fri, July 27, 2007,  8:23 am CT
Posted by: Dean

This is regarding today's Chicago Tribune/Business article - New Bid to Win Over Shoppers.

The opening line says it all. "In retail, image is everything." The swath of marketing initiatives unveiled to attract more shoppers continues to demonstrate that New York doesn't understand Chicago.

Some, perhaps many of us, will visit 111 N State to view (monitor) the exhibit celebrating 100 years of the Tiffany Ceiling, The Great Clock, The Walnut Room and The Great Tree. The article states they are working with The Chicago History Museum to create the exhibit. Macy's donated everything to them with the hope of being rid of Marshall Field & Company! We will be guests of our host but not customers. Yes, IMAGE is everything! Our purchasing power will return to 111 N State St only if it is Marshall Field & Company.

Marhall Fields is Chicago! Thank You for allowing me this opportunity. My congratulations and support to all who are making a difference, Dean


Date:Fri, July 27, 2007,  7:52 am CT
Posted by: Denise

re: s.jones article in Trib.(Business) today 7/27 "Macy's plans new bid to win over shoppers" : well, that's a new idea! then there's all the sickening part about martha stewart being 'on hand' for the lighting of the Great Tree, after she's decorated it this year, and the "martha stewart gallery", and the lounge for the 'elite card holders'!, and on and on BUT at least it ended on a very nice note. ...."the biggest challenge they have with that one specific store (111 N State) is that it has such a Chicago emotional standing." apparently that part is coming across loud and clear, finally.

Date:Fri, July 27, 2007,  1:41 am CT
Posted by: Erick

Regarding Macy's celebration of the 100th Anniversary of the Walnut Room, Tiffany Ceiling, etc., I am really ticked off by this gross display of arrogance.

Let's do something creative to show Marshall Fields is still alive in the hearts and souls of true Chicagoans.

V I V A L A B O Y C O T T !


Date:Fri, July 27, 2007,  12:23 am CT
Posted by: Jim McKay

All the news stories this week about the stores formerly known as Marshall Field's show that the return of this great icon is approaching a pivitol point. If you want to help Field's come back it's ESSENTIAL that you promptly respond to the various articles and TV news segments. The media needs to be reminded that the brand Marshall Field's and the store at 111 N State are only of maximum value when they are together. Above all else, send the message that Chicago will settle for nothing less than the quality and service that make the name Marshall Field's an essential part of Chicago yesterday, today and tomorrow. Again, whenever you see something about Marshall Field's, Macy's, buyouts, sales stats, and more, do your part by writing in to the newspaper, TV station or other media outlet that is publishing the information. Do this even if it is favorable to our cause. Even if they do not print your letter, it registers with those who are edit ors, producers, content providers, etc.

Just to get you started in case you don't have the info handy, here are some suggestions.

* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated c opy of your response,if you get a copy at all. It is very important that you keep a copy for your records.

* The Letters to the Sun-Times should be sent to: letters@suntimes.com

* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com

* The Letters to Crain's Chicago Business should be sent to: letters@chicagobusiness.com.

* About New York Times Letters to the Editor: They should be especially succinct and sent within 48-72 hours to letters@nytimes.com

* NY Times also has suggestions for letters: http://www.nytimes.com/ref/membercenter/h elp/lettertoeditor.html

* Please remember to include a daytime phone number for verification purposes.

* Be certain to indicate in your letter that it is "for publication."

* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclu sivity.

* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the largercause.

* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.

Please continue to help bring back Field's!

Jim


Date: Thu, July 26, 2007,  10:45 pm CT
Posted by: M Scalzitti

Crains Chicago Business Story: "Martha Stewart to Light Tree at State Street Macy's"

http://chicagobusiness.com/cgi-bin/news.pl?id=25817

Date: Thu, July 26, 2007,  10:44 pm CT
Posted by: Pat C

It's about time CBS 2 News finally reported OLD NEWS tonight.


Date: Thu, July 26, 2007,  10:44 pm CT
Posted by: Denise

CBS2 Chicago News Segment: "Has Macy's Struck Out In Chicago?"
http://cbs2chicago.com/topstories/local_story_207221132.html


Date: Thu, July 26, 2007,  10:27 pm CT
Posted by: Sarah

In her June 27 Chicago Tribune article, "Macy's plans new bid to win over shoppers", Sandra Jones outlines in detail Macy's many new "marketing initiatives" to attract customers to the State Street store:

http://www.chicagotribune.com/business/chi-fri_macyjul27,0,3459700.story

I am terribly disappointed to learn that the Chicago History Museum is working with Macy's to create a special in-store exhibit highlighting the 100th anniversary of the Tiffany Ceiling, Great Clock, Walnut Room and Great Tree... all Marshall Field's creations that have been commandeered and diminished by Macy's. It is offensive to all Chicago for Macy's to "highlight" these wonderful Field's icons not as a tribute to Field's, but as a means to attract customers into Macy's.

Furhtermore, the Joffrey Ballet, with its new home to soon open a block away on State Street, has agreed to work with Macy's on the holiday window theme. As far as I'm concerned, the Joffrey has sold its soul for some advertising space in Macy's windows and no true, Chicago based, world-class arts organization would do such a thing. Joffrey has just shown itself to be as down-market and tacky as Macy's.


Date: Thu, July 26, 2007,  10:23 pm CT
Posted by: james p

Folks, after coming back from another trip to Europe, I must say, we all lost a great deal of American retailing distinctiveness when we lost Marshall Field's. If anyone reading this has the good fortune to go to London, please head to Selfridge's or Harrod's, although the latter has diminshed in quality over the last 10 years. They still know something about how to appeal to customers, both existing and younger with stylish merchandise, savvy marketing, and both have continued to renovate and re-think their interiors and displays almost continually.

Even more impressive was my trip to Berlin. No visit there would be complete without stopping in to KaDeWe, or Kaufhaus des Westens. www.KaDeWe.de I have to say this is probably the most elegant, well-merchandised and comprehensive department store I have ever been in. It is reportedly the second largest department store in Europe after Harrod's. I spent nearly five hours there and could've easily spent the day. Unlike the cruddy way (the remaining few) American department stores are now schlockily merchandised and managed, KaDeWe has full lines of mid-to-high level fashion, elegant designer boutiques, books, toys, electronics, home furnishings, traditonal and unique customer services, and the entire sixth floor is an enormous food hall that I dare say exceeds Harrod's on all accounts. That floor alone is worth the trip. (now think about the infested State Street 'food court'.....you can only feel cheated)

KaDeWe has recently been renovated and it is truly a showplace, and they are now celebrating 100 years in business. In all fairness, so has London's Selfridge's and they have also done a marvelous job of creating a distinctive brand that people make special trips to London just to enjoy.

These places made me yearn for the day that someone, anyone with modicum of creativity could take control of State Street Marshall Field's and re-establish, enhance and re-think what that store meant to all of us. If anything, I saw KaDeWe (and Selfridge's) as what Marshall Field's was on the way to becoming, had Target not sold the division to May Company and its eventual disasterous takeover by Macy's.

If you think that a store like KaDeWe can only happen in Europe and in a city like Berlin, consider that it had been owned since the early 90's by Karstadt, a relatively middle of the road retailing conglomerate, that allows KaDeWe to be run in a what they call their 'Premium Division'. Karstadt operates many different big box chains of its own and I'm sure uses its clout to assist KaDeWe in its supply of goods, while allowing it to maintain and offer higher-end goods and fashion as well. Also, KaDeWe has only one location, so the argument that such a singular store can't be operated profitably also appears to be false. If Berlin can do it, why can't Chicago?

In contrast, the pathetic, non-thinking corporate lemmings at Federated/Macy's couldn't be bothered with something so creative and well-thought out. They think that their 'Way to Shop' branding idea is all that we care about along with a discount on a cheaply made 'Alfani' jacket. Mr. Lundgren appears to play us all for fools and flat-out lies to us all about how his internal survey says we wouldn't have minded the name change. It's not just the name change, but the stuffing of (the former Field's stores) with poor quality house-brand merchandise, lousy customer service 'enhancements' (scanners and I-pod vending machines!) and the arrogance of not even attmepting to listen to your best customers that most infuriates us. If Macy's survives in its present state, it will be because someone saw the value in spinning-off and returning Marshall Field's (and Maybe Dayton's and Hudson's?) to their respective identity and re-merchandise them to appeal to the shopper as a distinctive alternative to 'national' boring brands.

We can only hope. With any luck, by 2008, we will once agian celebrate distinctive department store shopping in America and in Chicago at our own Marshall Field's.

My Field's card never left my wallet. I'm waiting.........


Date: Thu, July 26, 2007,  9:40 pm CT
Posted by: jimmy gimbels

Oh, the Channel 2 story is too good to be true...it is already posted on their web site...be sure to take the poll about Macy's!

THESE QUOTES FROM THE STORY ARE WONDERFUL:

CBS 2's Diann Burns reports, Even though Marshall Field's was slumping [ACCORDING TO WHOM?], some shoppers feel like in Macy's, the glam is gone. There is no Dolce and Gabana and no Jimmy Choo. [GOT THAT RIGHT..BUT THEY DO HAVE ALFARNI AND EVERYONE'S FAVORITE EX-CELLMATE: MARTHA STEWART]

"It's just a different mindset now,C. said shopper Cindy Hearst. C,Marshall Field's was the top of the line, so they're going to have to step up a little." [MORE THAN A LITTLE]

C,When they replaced my FieldC-s card with a Macy's card it in the mail, I cut it up,C. said Jenny Llakmani. [GOOD FOR YOU JENNY...WELCOME TO FIELD'S FANS!]

"They act like they don't like youC like you bothering them,C. said Sofia Felters. [SAD BUT TRUE]

C,I've not set foot in the store,C. said Shannon Kelly. C,I don't intend toC ever.C. [SOMEONE SEND SHANNON A BUMPER STICKER]

C,I've been there twiceC dissatisfied with the service, selection and the condition of the store,C. said one man in his 50s. [MACY'S DOES NOT DISCRIMATE, THEY DISAPPOINT EVERY AGE GROUP]


Date: Thu, July 26, 2007,  9:03 pm CT
Posted by: RJ74

Dear Fields Fans,

Please take a moment to copy and paste this link into your browser. Notice all of the Macy's employees and how fed up they are. It is very sad to see. It certainly seems like the staff are just as upset as the guests.

http://www.nobosh.com/Article/Macy's-Buyout-by-Goldman-Sachs-and-Kohlberg-Kravis-Roberts-Possible/658/

Respectful Regards Once Again,

RG74


Date: Thu, July 26, 2007,  8:38 pm CT
Posted by: RJ74

Dear Fields Fans,

Well here we are in the middle of the summer and as I sit here wishing for some fine Marshall Field's goods to purchase from their website, there are none to be found.

I truly wish that Federated/Macy's would get to work on putting together a Christmas gift to the midwest scenario where they welcome back Marshall Field's traditions,full-service and quality synonymous with the great mid-west store we love, Marshall Field's & Company !

Respectful Regards As Always,

RG74


Date: Thu, July 26, 2007,  8:12 pm CT
Posted by: Steven

Uh, can someone explain something to me? Now I can see a tourist being eager to shop at Neiman-Marcus or Saks since there are only about 30-some of each of those stores in the U.S. I can see a tourist eager to shop Nordstrom since there are only about 200-some of those stores in the U.S.

But Macy's? Come on. There are over 800 Macy's stinking up just about every good-sized town in every state in the union.

And while North Michigan Avenue definitely has its crowds, has anyone else noticed a shift to the south? Millennium Park and the Loop seem to be becoming the new "in" tourist mecca and this will surely be reinforced when the addition to the Art Institute opens and Block 37 is completed.

Focusing on Water Tower Place just seems like throwing more money away at a bad idea and that idea has a name: Macy's.

Oh but silly me. What else would we expect.


Date: Thu, July 26, 2007,  7:46 pm CT
Posted by: PC

CBS2 News will have a Macy's story on the ten pm news tonight.

Date: Thu, July 26, 2007,  5:52 pm CT
Posted by: Brad

We talk about the thousands, tens of thousands or hundreds of thousands of former Marshall Field's customers who have been turned off by Macy's. I think that it is, in fact, millions of customers that Macy's lost due to its decision to eliminate and replace Marshall Field's.

Prior to the change, Marshall Field's on State Street attracted more than 9 MILLION customers each year. If sales are down between 30% to 40%, as estimated by vendors, analysts and tax receipts (Macy's won't disclose the actual numbers), then MILLIONS of customers have been lost at the State Street store alone! Just imagine how many former Marshall Field's customers Macy's has driven away and alienated throughout the midwest.


Date: Thu, July 26, 2007,  5:36 pm CT
Posted by: Gayle

RE: the article in the Sun Times about changes at Water Tower

I loved the part about Michigan Avenue being a "tourist mecca." Funny, but 111 N. State used to be a tourist mecca too, before it was destroyed...

gayle


Date: Thu, July 26, 2007,  5:13 pm CT
Posted by: David K

Hello Everyone!

The way I'm interpreting it, Macy's is getting more and more desperate as days go on and trying to impress tourists and youth who are not as familiar with Marshall Field's as the rest of us. This market is their last resort for any possible success in the Chicago.

This also tells me that they're in the process of bailing on State St and solely concentrating on the Michigan Ave location since it is such a tourist thoroughfare. Most people don't associate Field's with Michigan Ave. I'll admit I was surprised when I saw Field's on Michigan for the first time. I don't think they care about State St. anymore.

I also think that the "First Friday" and "Fashionista" events are just some last minute sucking up publicity stunts. These are also just different terms for events that Field's has done in the past i.e. The Vertical Fashion Show, Glamourama, etc.

The Macy's cookbook insults me because I'm sure all the recipes are originally Marshall Field's and if not, they're exploiting something (the idea of even having a cookbook) that was originally Marshall Field's. Who wants a Macy's cookbook anyway? The Herald Square store doesn't even have a restaurant in the same league as those on the 7th floor. So where did these recipes come from?

The whole bit about "collaborations with Chicago fashion designers" is an empty promise. They have been saying that ever since the acquisition and nothing has come of it.

Mentioning The Great Tree this early in the season tells me that that is the only positive thing left traditionally Field's that will bring customers to the store, so by announcing it now and reminding everyone, they hope it will bring customers in sooner.

Let's not even get started about Martha Stewart. Why would they want to sell something that has been at Kmart for years?

Thanks for letting me vent.

DK


Date: Thu, July 26, 2007,  4:38 pm CT
Posted by: Robert

A Macy's "cookbook?" Do any recipies call for flies? Oh, that's just tooo funny! I could just hear Leno or Letterman - or Jon Stewart - making cracks about that.

Date: Thu, July 26, 2007,  2:44 pm CT
Posted by: LiMack

Watching what is going on with Macy's in the Chicago area is so sad. It has been bad for customers, for tourists, for employees, for stockholders, for the physical plants, and for the health of the cities in which the former Field's stores are located. It has also been very bad for Terry Lundgren's reputation as a marketing "expert". How much better for absolutely everyone had Lundgren reversed course right after the disastrous Christmas sales period when it was obvious to everyone (probably including him) that re-branding Field's had been a colossal mistake. At that point things were still recoverable for Federated.

Just imagine the following scenario: At that point six months ago had Lundgren used his considerable charm and charisma to sheepishly announce, "Well, the public has spoken and we are listening. In the words of a great American retail giant, we ARE going to 'give the lady what she wants'. Starting today we are arranging to put the Marshall Field's signs back up, will begin to restore the color scheme you love, and will put our efforts into positioning Field's at the forefront of American retailing where it belongs. We are sincerely sorry we missed the boat on this, Chicago, but with your patience we will make it up to you. Welcome back to Marshall Field's!" Just imagine that scenario.

Sure, Lundgren would have been a little embarrassed. But really, don't you think that overall he would have been viewed as a stand up guy and seen as an insightful, decisive CEO who recognized and fixed a problem before it got way out of hand? Back then the majority of Field's sales and service professionals were still available, the buildings were still mostly kept up, the favorite Field's brands could have been ramped back up, and former Field's customers had not yet firmly set new shopping habits. Shoppers would have rewarded Lundgren for doing the right thing and would have flocked to Marshall Field's in gratitude.

But those were the conditions six months ago. Now, it will take new ownership and vigorous new leadership to salvage what is left. But it CAN be done. And it is worth doing. Field's CAN come back. Shoppers WILL return to a fully restored Marshall Field's. Let it be soon.


Date: Thu, July 26, 2007,  1:59 pm CT
Posted by: Jim McKay

Today's Chicago Sun-Times has a report from Sandra Guy about Macy's in Chicago.

Macy's is testing some changes at Water Tower to appeal towards twenty-something tourists. New paint, a new Macy's private label clothing line, an INC boutique and other features are to be implemented. Today, Macy's is to announce details of a new Macy's cook book, Chicago fashion designer collaborations, Great Tree decorations, and Martha Stewart home furnishings.

The full article can be viewed starting on page 50 or at:

http://www.suntimes.com/business/484581,CST-FIN-macys26.article

Date: Thu, July 26, 2007,  10:42 am CT
Posted by: gle

I saw the Channel 7 6:00 p.m. news coverage last night. BRAVO! It certainly made my day.

Judging from what I read on this and other websites, and the comments I get from wearing my Field's button, I agree there is DEFINITELY a market for the return of Marshall Field's to Chicago. We have to continue to let whoever might acquire the store know there are Field's customers outside and their numbers are growing.


Date: Thu, July 26, 2007,  1:24 am CT (and other times-see below)
Posted by: David, Scott, John, Clint, Phillip & Paul F

Note from Jim McKay:

Several of you wrote about the tradgedy at State Street last night.

Last night, just after the 8 pm closing at the State Street store, a man fell to his death from the eighth floor of an atrium. The man was not a Macy's employee and authorities are still working to determine if it was a suicide or an accident. Quite sadly, this atrium has been the site of suicides through the years. May God bless the souls of those whose lives have ended in this space, as well as those who have been affected by last night's tradgedy and other tradgedies similar to it.

http://www.chicagotribune.com/news/chi-070725macys_falljul25,1,1163552.story?coll=chi_tab01_layout&ctrack=2&cset=true


Date: Thu, July 26, 2007,  12:32 am CT
Posted by: MacyLoverNot

The Consumerist,Shoppers Bite Back: a website to vent and truly fight back with words against the management of Macy's who think their customers are stupid and can be made to accept their way to shop !

http://consumerist.com/consumer/shopping/macys-to-be-bought-out-280313.php

I note the quote:

"Macy's To Be Bought Out?

According to Women's Wear Daily, struggling, Cincinnati-based retailer Macy's may be the target of a buyout. Despite grand plans to become a nationwide discount department store, Macy's has been struggling to make any money."

Consumerist.com editors request to be tipped about issues with Macy's stores by emailing tips@consumerist.com


Date: Thu, July 26, 2007,  12:19 am CT
Posted by: RG74

Fellow Fields Fans,

ABC 7 WLS HAD A GREAT REPORT LAST NIGHT! CHANNEL 7 WLS SET THE RECORD STRAIGHT, ISN'T IT WONDERFUL?! MY FAMILY AND I ARE PROUD TO BE COUNTED UPON THE MANY MANY PEOPLE WHO ARE WAITING FOR THE DAY WE CAN RETURN TO OUR BELOVED MARSHALL FIELD'S ! SERVICE RESTORED,FIRST CLASS ELEGANCE,CLEANLINESS AND STYLE,REAL DESIGNERS, THE ORIGINAL MARSHALL FIELD'S RESTORED !

-----LAKE FOREST IS THE FIRST CASUALTY IN THE MACY-FICATION DEBACLE.....CAN YOU IMAGINE ???? TELL YOUR FAMILY and FRIENDS TO START WRITING TO THE LOCAL MEDIA AND TO MACY'S WEBSITE. MARSHALL FIELD'S QUALITY IS WHAT MAKES MID-WEST SHOPPERS SHOP ! ------

That retail analyst was pretty smart, so were 60,000 plus people who signed a petition. Just think of how many tens of thousands of others have stopped their gift giving at the stores now called Macy's !

THIS IS NOT JUST ABOUT THE STATE STREET STORE...THIS IS ABOUT THE MID-WEST STORES....ALL OF THEM THAT WERE TAKEN AWAY FROM US ! STATE STREET IS ONLY THE CALLING CARD FOR THOSE WHO WANT TO MAKE MARSHALL FIELD'S THEIR HOME FOR FULL-SERVICE SHOPPING EXPERIENCES !

By the way, what is happening in Minnesota and Detroit regarding sales figures these days ?

Respectful Regards As Always,

RG74


Date: Thu, July 26, 2007,  12:01 am CT
Posted by: RG74

TERRY LUNDGREN,HERE IS HOW YOU CAN SAVE FACE AND SAVE YOUR JOB....GIVE MARSHALL FIELD'S BACK TO THE MID-WEST ! You want to know why your sales are down. Because you have taken away the finest brand known to department store lovers in America, MARSHALL FIELD'S !

NOT ONLY HAVE YOU TAKEN AWAY THE BRAND NAME, BUT ALL THE CHARACTERISTICS OF THE BRAND SUCH AS QUALITY,FULL-SERVICE,STYLE,REAL DESIGNERS,CLEAN QUALITY FULL-SERVICE RESTAURANT SUPPORT, ALL OF IT !

NOW IS THE TIME TO BRING IT ALL BACK !!!!!!!!THE REAL QUALITY !

Here Terry, I'll write the commercial out for free:

ATTENTION MIDWEST LOVERS OF QUALITY, YOUR FAVORITE STORE IS MAKING A COMEBACK, AND WE'RE HAVING A PARTY AT ALL STORES TO CELEBRATE INCLUDING A FIRST CLASS DINING PARTY AT THE WALNUT ROOM ! FIELD GEAR,WORLD CLASS DESIGNERS, THE RETURN OF THE BEAUTIFUL GREEN SHOPPING BAG AND SO MUCH MORE,IT'S MACY'S GIFT TO THE MIDWEST --- MARSHALL FIELD'S AND IT'S BACK !

STOP SPENDING MONEY ON A MACY'S WHEN YOU COULD BE MAKING MONEY WITH MARSHALL FIELD'S BY DOING THINGS RIGHT !

As Always,Respectful Regards,

RG74


Date: Thu, July 26, 2007,  12:01 am CT
Posted by: Paul P

Regarding the ABC7 interview:

You'll notice that the lady who worked for 45 years for Field's is holding a Field's Fans leaflet that she probably just picked up during the segment with the Field's Fans leafleter. Her timing seems to be a happy coincidence with the interview. The fates are on our side.

http://abclocal.go.com/wls/story?section=local&id=5511343

Date: Wed, July 25, 2007,  11:14 pm CT
Posted by: undergroundchicago.com

I can't wait to see whether the 7/26 lunch crowd shows up following the 2 day closure.

Has anyone else noticed that groups of Loop workers no longer meet for lunch in the basement? I now see mostly tables of single office worker types (and tourists).


Date: Wed, July 25, 2007,  10:59 pm CT
Posted by: RG74

DOUBLE TAKE: DARK GREEN AWNINGS ON MOTHER STORE MACY'S HERALD SQUARE ????? IF SO,WHY CAN'T FIELD'S FANS HAVE THEIRS ?

WHY CAN'T FIELD'S GREEN AWNINGS STAY ON FIELD'S WHERE THEY BELONG ?

ANSWER: BECAUSE TERRY LUNDGREN'S EGO IS MORE IMPORTANT THAN THE THOUSANDS OF SHOPPERS WHO HAVE STAYED LOYAL TO THE BRAND FOR OVER ONE-HUNDRED YEARS !

*******FEDERATED/MACY'S BOARD OF DIRECTORS, NOW IS THE TIME TO PUT A STOP TO THE TRASHING OF AMERICA'S MOST TREASURED DEPARTMENT STORES !

NOW IS THE TIME !!!!!

As always,respectful regards,

RG74


Date: Wed, July 25, 2007,  10:25 pm CT
Posted by: Steven

LOVED the ABC 7 video bit, available online at its web site: http://abclocal.go.com/wls/story?section=local&id=5511343

Best part was definitely where ABC7 replays the footage of the September 2006 interview with Lunkhead himself where he reiterates the same old same old survey results that said two-thirds polled wouldn't mind the name change. Yes, Terry, but as any fourth grader can point out, that means one-third WOULD mind the name change (and as we have seen, mind it very much).

But that's not why I love it as the best part. The best part is now we know that those remarks made by Lundgren last September were wrong and that Field's needs to come back.


Date: Wed, July 25, 2007,  9:48 pm CT
Posted by: Paul Reichart

I just visited Oak Brook tonight to pick up some clothes for work at Lord & Taylor. TONS of empty parking spaces by the M store & adjacent parking garage, but not in front of Lord & Taylor. Side note to Jimmy Gimbels - Oak Brook hasn't changed their parking lot signage either - Marshall Field's script still on all parking lot signs! Good job on ABC7 tonight - I noticed they mis-spelled "Lundgren" as "Lungren!" Hopefully soon it won't make a difference!

Date: Wed, July 25, 2007,  8:42 pm CT
Posted by: Drew

HA! HA! Told ya so, Lunkhead!!!

The ABC7 segment strips away the facade that Lunky and His Flunkies have built since last September. The truth has been told!

If macy*mart fails in Chicago (and that's a given), what about the other regional retailers? Will some of the grand local icons be returned as the Red Star is banished to the trash bin of retail history? Will the genius who told Lunkhead the "survey" results determined that shoppers would love macy*mart be publically identified? In retrospect, the September 2006 clip of Lunkhead proclaiming that macy*mart would be a huge success has come back to bite him in the posterior.

This news feature is priceless! The analyst who told Lunkhead that the macy*fication wouldn't work and the organizers of the boycott are having a good laugh at macy*mart's expense!

http://abclocal.go.com/wls/story?section=local&id=5511343


Date: Wed, July 25, 2007,  8:21 pm CT
Posted by: Margaret E. Johnson

We're in trouble if the fruit flies get a severance package - then we will really know where we stand in the realm of things! So many people are going how can they operate? Will I be in the next round? Heard there's a second round coming soon where we will have to promise to stay until November instead of the current package insisting on October. They have broken up the old gang at all the stores. Minneapolis wants change, too! We probably can't have our beloved Dayton's but we'll cheer for Marshall Field's and the customer service level we were happy to give customers. I picked up a wedding gift - it got placed in a box - ribbon thrown inside - the box had a sticker across the top. I peeled it off and it says "Marshall Field's". The sticker was loose and coming up from the edges. Nice. This says tons about their customer service level.

Date: Wed, July 25, 2007,  7:19 pm CT
Posted by: Mary Anne

Nice job on the ABC 7 Chicago News piece. If you missed it (it's over 2 minutes long), Follow the link and read or watch the newscast.

http://abclocal.go.com/wls/story?section=local&id=5511343


Date: Wed, July 25, 2007,  6:18 pm CT
Posted by: jimmygimbels

THREE CHEERS! GREAT SEGMENT ON THE CHANNEL 7 NEWS.

AND THANK YOU CHANNEL SEVEN FOR FINALLY GIVING AN ACCURATE STORY ABOUT MACY'S FAILING IN CHICAGO!

http://abclocal.go.com/wls/story?section=local&id=5511343


Date: Wed, July 25, 2007,  4:23 pm CT
Posted by: Jim McKay

Word has it that today's ABC7 news at 6 will have a story about the state of the conversion of Field's to Macy's.

Date: Wed, July 25, 2007,  3:02 pm CT
Posted by: amelia

there is a very interesting ongoing discussion about a chicagoist.com article posted yesterday (re: the health inspection).

http://chicagoist.com/2007/07/24/this_never_woul.php#comments

i am 24 years old and have noticed that those amoung the 18-30 age group and are likely to read chicagoist tend to have a lot less understanding about the support for this cause....and are very quick to challenge those who want to see macys go - which can be both sobering and very healthy.

people who comment on macys articles elsewhere tend to be in agreement - bring back fields, etc. people who dont care about macys/fields dont bother to comment. however, in this situation, people are equally reved up on both sides of the fence.

a very accurate slice of the younger demographic, and you have to admit some of them make good points....but no matter, the protest/boycott continues to gain momentum.


Date: Wed, July 25, 2007,  2:38 pm CT
Posted by: Mrs. W

All,

Had to share a funny story with everyone, I had just stopped into Costco over lunch hour on North Clybourn picking up a few items. As many of you know who visit Costco, they serve to their customers free samples of many of their food products. One of the ladies today serving a great salmon spread was yelling out " No Fruit Flies in Our Products", everyone was getting a good chuckle. Several around the lady serving were all chiming in of their own personal horror stories about Messy's.

As one customer noted, "Were else did it get its name of Messy's if it were not for its total disrespect for Marshall Field's". Messy's continues to be in a downward spin here in Chicago and across the nation. M stock is off 2.50% today, can't imagine KKR is having a hard time putting deal together, they probably are holding out for a cheaper strike price.

Viva la Boycott! My back to school shopping is going well at Von Maur's, Carson's, Kohl's and Lord & Taylor!!

Mrs. W


Date: Wed, July 25, 2007,  2:36 pm CT
Posted by: Jim T.

Macy's wanted to expand and fill in the last geographic gaps in their chain, so their foray has been entirely ego driven. The last several months have also shown that it was a pretty ill-conceived venture, certainly in the upper midwest, but also in a number of other places.

The problem is all Macy's knew was that it wanted to be really big, at any cost, so it undertook practically no market analysis to determine what consumers in the acquired markets really expected or wanted. As a result, we now have comparatively tacky and dingy stores, obvious knock-off brands (e.g, "Alfani") and a national-chain mentality that simply doesn't mesh with local expectations. The Lake Forest Macy's outpost stood out like a sore thumb and 111 N. State looks awkward to say the least in its new Target-esque color palate and tacky merchandise.

On a related, and somewhat similarly sad note, I don't know if anyone's noticed that White Hen pantry stores are now being rebranded as 7-Elevens. The deli counters and other fresh items are vanishing in favor re-heated taquitos and frozen pizza, alla a Kwik-E-Mart on the Simpsons. Apparently, 7-Eleven's only concession to local Chicago consumers wil be to spike the existing 7-Eleven coffee with more caffeine, because that's apparently what their market analysis said differentiated Chicago from every other market.


Date: Wed, July 25, 2007,  12:54 pm CT
Posted by: RG74

QUESTION: Regarding Lake Forest,when did you ever see the green awnings in the down position since Federated took over ? I sure wouldn't be surprised if Macy's/Federated management told the store employees to keep the green awnings up in the air and closed !

This is so sad. Lake Forest was a jewel box filled with what used to be the best of the best at Marshall Field's. Ladies especially would go to the store to get cocktail dresses and the best of the best that Marshall Field's had to offer...which was a lot !

How could this go on ? Why don't they care ? Federated/Macy's management is hurting so many people as the post from the former May Company executive indicates.

HOW SAD ! Can you, are fellow Field's fans describe details about Lake Forest ? I was only in the store once !

Thank you,

RG74


Date: Wed, July 25, 2007,  12:27 pm CT
Posted by: Philip Eichler

A day later and the story in the Tribune about the Macy's food court filth is still the SECOND most e-mailed story in the Trib's on line edition. That alone speaks loud and clear what Chicagoans think of their former Field's and it's current squatter regime.

Date: Wed, July 25, 2007,  7:40 am CT
Posted by: jimmygimbels

Look back a few months my Field's Fans Friends. Remember when Macy's was touting an "exciting and new" retail concept for the lower level of the State Street store? An upscale food market was mentioned. Instead we got fruit flies and backed up drains. No wonder it is now call "The Cellar"

Watch for this turn of events be an excuse to bring in outside vendors like Pizza Hut and Panda Express...McDonald's too. Macy's doesn't want to be in the food business. Heck, they can't even handle clothing and home goods. I shudder to think what is going on behind the scenes on the 7th floor. I think the Walnut Room's days are numbered. Perhaps Macy's will put a TGIF or Bennigan's in that space.

Blame the employees for the Marketplace mess? No, blame upper management for lack of proper food handling training and for cutting the maintenance staff. Those 10 people must have been doing something...my guess would be keeping the food areas up to par.

Now Macy's is cutting hours, salaries and commissions. Service was iffy as it is. Now service will be totally non-exisitent. My local Macy's is usually staffed by unsupervised high school and college kids who really couldn't care less. Very few people, except for the ex-May Co. people, actually have knowledge of the merchandise. Have fun. Go to Macy's and ask the guy on the cell phone (you can tell he is a Macy's employee - dressed in black and leaning on the counter under the sign that says "Customer Service") a question about All-Clad cookware. You get a blank stare. Ask the girl in the Children's area (again dressed in black but most likely chatting with the girl from linens) the difference between a 10 regular and 10 slim in boys pants. Your answer will mostly likely be "HUH"? You get the idea.

Macy's is in the same league as JC Penney and Kohl's - both doing a better job at grabbing the majority of In addition to people at the registers, they have people in key departments to provide service and assistance with sizing and fit. Kohl's is following suit. These two are in a battle for the middle income shopper...and leaving Macy's in the dust.

Now the Lake Forest store is closing. No suprise. I wrote about that several months ago. You think your local Macy's store is empty...Lake Forest could go for hours with NO ONE WALKING IN THE FRONT DOOR. Why? Wrong merchandise for the north shore crowd. According to the Macy's spin machine, those peole went shopping at the larger store at Northbrook Court. Yes, the North Shore (upper income)shopper went to Northbrook Court but to go to Lord and Taylor and Neiman Marcus...not Macy's. Funny, how that mall still has "Marshall Field's" on directional signage.

I am jimmygimbels. I go to Macy's (to look but never buy) so you don't have to!


Date: Wed, July 25, 2007,  7:19 am CT
Posted by: Mitch

So, that little speck inside my Chicago produced Frango Mint was acctualy a fruit fly.

My opinion is that macy's is now trying to run the whole thing into the ground.

My best to all,

Mitch


Date: Wed, July 25, 2007,  6:47 am CT
Posted by: Steffanie Kelleher

We haven't heard a peep out of the store manager at 111 N. State Street. I wonder what Linda Piepho (linda.piepho@macys.com), the State Street store manager is doing...or better stated, NOT doing, to manage the State Street store! She was brought in by Terry Lundgren "to uphold the fine traditions, emphasizing that it was a name change to macy's only." As store manager, hasn't she been walking around the store to ensure that proper sanitary standards are maintained?! Certainly food on the walls, fruit flies by the hundreds nesting and flying around the food in the kitchen, backed up, smelly drains would be obvious! Any store manager of any store would be walking around, observing, ensuring that escalators are kept clean, window sills in the Walnut Room are dusted, public restrooms are maintained in the highest standards.

I am believing more and more each day, as several readers have indicated that it seems that macy's is deliberately carrying out this sabbatage, as yet another excuse to justify a future closing of food service at the store...yes, another "exciting change"! Any store manager, certainly would have worked to correct any deficiencies about the initial inspection before the follow-up inspection a week later. They were warned and STILL failed to remedy the fruit flies and the backed up drains, and food on the walls!

I have a friend who has said that things MUST have been in horrible condition for the Chicago Health Department to shut down a restaurant because the department has had a past reputation of being slack and lenient.

Macy's has been the "laughing stock" of the retail department store industry. It's absolutely unbelievable that everything they do is so contrary to the way that any respectable, customer-geared store would do. It's been a steady series of goof-ups, sad to say for those who long for the real traditions, culture, and shopping experiences that Marshall Field & Co. offered in a classy, yet friendly manner.


Date: Tues, July 24, 2007,  10:06 pm CT
Posted by: Mike

As a FORMER MAY CO. executive with 15 years of service and now a Macy's executive at a converted branch store I was one of the lucky ones to be kept on during the ugly merger. I have slowly watched Macys erace former May Co. employees throughout the last couple of months. Our location had 15 ASM's now called GSM's all with years of service from MAY CO. One by one we are slowly being eliminated with "MACY" people who are being transfered from other Locations. We are being targeted for being former MayCO. employees. What more do I have to say other than MACY'S YOU SUCK!!!!!

BRING BACK FIELDS RESTORE THE SHOPPING TRADITIONS..GO BACK TO NEW YORK


Date: Tues, July 24, 2007,  9:54 pm CT
Posted by: Alan

The following quote from the Sun-Times article sounds like the positive spin machine in full working order:

"MacyC-s also said its research shows the majority of its Lake Forest shoppers in the past year chose to shop at its larger MacyC-s stores, such as Northbrook Court, Old Orchard, Hawthorn Center and on State Street. The 16,000-square-foot Lake Forest store pales in comparison with the average MacyC-s store of 250,000 square feet."

IOW, the store became deserted so we concluded that they must have all gone to Northbrook Court, Old Orchard, and State Street (all of which have also seen sales declines). I'm surprise they didn't blame the drop in sales to the green awnings that Lake Forest made them keep.

Funny how Target didn't seem to have a problem keeping the store open. I get the sense that the owners of Market Square saw the writing on the wall as soon as Federated took over, as they began shopping the place out in May.


Date: Tues, July 24, 2007,  9:13 pm CT
Posted by: Jason

With all the negative consequences of Macy's bad changes that are happening with State Street... I too see how Macy's will try to make the phony argument that they "have to close it because of operating costs." We cannot afford to let State Street to be anything other than Marshall Field's - no condos, no offices, no condo hotels, etc.

We have to make it known that it has to be Marshall Field's - the iconic Chicago department store!!!

Date: Tues, July 24, 2007,  8:53 pm CT
Posted by: Drew

In the past week, macy*mart poisoned a customer, run afoul of sanitation laws, insulted Hispanic people, cut the salaries of their top salespeople, announced the closing of a unique "jewel box" store, chased off the few remaining "real" designers, run out independent lease departments--and it's only TUESDAY!!!

Are Terry and the Pirates so isolated, clueless, and just plain stupid enough to let the Red Star Store continue to tank? The store is becoming an even bigger joke each day, as their antics are detailed in the mainstream media.

Even if a buyout is in the works, why would upper management make so many careless decisions? Even if the company is bought out, the Red Star Store has earned negative perceptions that will be difficult to change.

macy*s = overpriced junk

The egocentric, arrogant blowhard who portrayed himself as "the savior of the American department store" has become "the terminator of quality, service, value and tradition in American retail."


Date: Tues, July 24, 2007,  7:29 pm CT
Posted by: B

Hi All

TRULY Disgusting about the marketplace closure-- I DO believe that this is planned sabotage to be able to permanently close marketplace -- "that store" has NO real interest in offering food and misses the boat entirely in how stupid it is to not offer a Good meal (not junk food) and rest during a shopping trip or as a change of venue for a loop person at lunchtime.

I recently took a stroll through at lunch time when in the loop about two weeks ago -- marketplace was empty and I saw a lady who has worked in marketplace for Years -- In previous luchtimes, I watched her do her job and oversee 5 to 6 OTHER employees while she was working and when I was there recently--she was ALONE -there was NO one else!

BRING BACK FIELD'S !!!!!!!!!!

"that store" really IS way to slop.

B-- the original

italbearr@yahoo.com


Date: Tues, July 24, 2007,  7:25 pm CT
Posted by: L. Grand

Here's a link so you can read the entire article from the Atlanta Business Chronicle for those who cannot be a paid subscriber:

DESIGNERS STAND ON THEIR OWN http://pittsburgh.bizjournals.com/pittsburgh/othercities/atlanta/stories/2007/07/09/story7.html?page=3&b=1183953600^1487319

Federated Department Stores, Inc. (Macy's) is the only consolidator mentioned. It also mentions that Calvin Klein lost 50% of its sales revenues when Macy's replaced Rich's, and that's just one example. Will Macy's have any designer goods left to sell as one by one the designers jump the slowly sinking ship called Macy's?


Date: Tues, July 24, 2007,  7:14 pm CT
Posted by: Paul F

Well I'd say that so far Macy's has managed to: offend the consumer, anger the consumer, embitter the consumer, confuse the consumer, enrage the consumer, and now ...poison a consumer. Other than starting the next Great Chicago Fire and burn down half the Loop, well gee, I don't know what else they possibly could do to top the horrors of the past few days. Oh yeah, cut the pay of the top salesmen and drive them to Nieman's. Yeah, that will do it.

Date: Tues, July 24, 2007,  6:48 pm CT
Posted by: Steven

Regarding the change in pay scale for the highest paid employees in Chicago area stores, my only question is: are there any left?

A co-worker is a refugee from the Water Tower Place store. She said that even BEFORE September last year, as soon as it was apparent what would happen to the high-end brands, the best salespeople bolted for the doors to Neiman-Marcus, Saks and Nordstrom, places where a commission on quality clothing means something. Everyone, she said, knew that the Alphoni stuff would stink as much as the lousy commissions on it.

And -- surprise -- these salespeople took their best, high spending customers with them.

Last time I walked through the first floor of State Street, most of the employees looked like they'd fit right in at The Alley on Belmont. Maybe it was just the black clothing.


Date: Tues, July 24, 2007,  6:00 pm CT
Posted by: Jim McKay

I believe what RG74 is referring to today is the third or forth piece of bad news in the past day or so for Macy's. Employees at the former Marshall Field's stores will be subject to a new pay scale and that will impact those who are at the "high end" and/or make a commission.

Details at the ABC7 news site:

http://abclocal.go.com/wls/story?section=local&id=5507175


Date: Tues, July 24, 2007,  5:41 pm CT
Posted by: Philip Eichler

At first Macy's declined to comment on the food court mess. Now Jennifer Mac Namara has opened her mouth. Re-reading her commentary, Macy's has had to hire an OUTSIDE cleaning service to clean up their mess! I can only surmise that this means one of two things, or both: they no longer have adequate staff on hand to keep the store clean or their staff is so lazy or dumb, that they wouldn't be capable to clean it up on their own. This would have never ever happened even under May, let alone previous owners. You just have to wonder what else is down the road under this current "leadership".

Date: Tues, July 24, 2007,  5:12 pm CT
Posted by: a1peopleguy

Department store closures and consolidation is causing designers to open their own shops !

IT'S HAPPENING IN ATLANTA TOO...AS WELL AS AROUND THE COUNTRY ! Macy's department stores will have nothing left !

http://atlanta.bizjournals.com/atlanta/stories/2007/07/09/story7.html?from_msn_money=1

Date: Tues, July 24, 2007,  4:58 pm CT
Posted by: RG74

Ladies and Gentlemen,

Well folks,it seems that there may be a boycott in the works on the inside as well as the outside of the stores so mistakenly re-labeled Macy's. With empty selling floors,no commissions,and plenty of mischief to get into,why should in-store management give a darn since they have been made fools of and disregarded by Lundgren's people !

Chicagoans,regarding the issues at State Street, you have just been inducted into the Herald Square style of doing things. The grime of Herald Square is making its way out to Chicago !

Somebody better come to the rescue and quick. Macy's is flying out of control ! There is no way that the media can defend them anymore the way they have in the past !

How terrible it is ! Although I wonder how much of this might now just be a plan to hurt business so much that they have to close the flagship store.

Now regarding Lake Forest, Macy's wouldn't know where to even begin when it comes to putting together something classy for the upscale Lake Forest market.Nothing surprises me at all about this !

When there is nothing to buy, why would people from Lake Forest bother to shop there ?

Sad,stupid and so despicable it is that Macy's management and Terry Lundgren are doing everything to destroy the integrity of what were the most beautiful stores in the nation, Marshall Field's stores !

IT'S TIME TO BRING BACK MARSHALL FIELD'S WITH A GRAND-REOPENING, A REDEDICATION TO FULL-SERVICE, REAL DESIGNER LABELS, FIRST CLASS QUALITY AND MANAGEMENT...THE ENTIRE PACKAGE ....ALL UNDER THE ORIGINAL FIELD'S WAY OF DOING BUSINESS !

SHOPPERS AND FORMER SHOPPERS, PLEASE DEMAND A RETURN OF THE FULL-SERVICE DEPARTMENT STORE BEFORE IT IS TOO LATE !!!!!

THE TIME IS NOW !!!! CASUALTY #1 IS LAKE FOREST ! DO WE WANT MARSHALL FIELD'S FLAGSHIP STATE STREET LOCATION TO BE NEXT ???????

COME ON PEOPLE WAKE UP...THE TIME IS NOW...UNLESS YOU WANT TO BE CELEBRATING CHRISTMAS TRADITIONS WITH YOUR CHILDREN AT WALMART'S SNACK BAR !!!!!!

Respectfully,

RG74


Date: Tues, July 24, 2007,  3:55 pm CT
Posted by: gle

Exactly what headlines hasn't Messy's made in the last 24 hours?

1. It plans to shut down the Lake Forest store in January, and claims it can't pay the rent.

2. It had to pull a T-shirt that was considered possibly offenseive to Hispanics: From MyFox Dallas-Fort Worth, "Macy's Says 'No Mas' To Racial T-Shirt"

http://www.myfoxdfw.com/myfox/pages/Home/Detail;jsessionid=8E296DC8EB932EFD4D3E3C7790070D86?contentId=3856...

According to Dr. Ed Rincon, Hispanic marketing expert, "Macy's doesn't know a whole lot about what Hispanics want in the way of clothing. It also says that Macy's doesn't understand Hispanic culture. More importantly, it says that Macy's doesn't understand the Hispanics that live in the U.S. and the kinds of products they are looking for."

(Looks like Messy's doesn't understand anybody.)

Messy's response (along with an apology) includes, "We are constantly looking for unique and differentiated merchandise that will resonate with our customers as hip, current and trendy."

3. This "hip, current and trendy" establishment has also gotten itself headlines, in just about every local source that has headlines, for being slammed by Chicago City health inspectors.

4. Yet buyout speculations continue to circulate.

If Messy's needs money, maybe they should go for a Macydrama series. That could actually be a hit.


Date: Tues, July 24, 2007,  1:55 pm CT
Posted by: Dean Ogren

Regarding the sanitation issues in the Marketplace. PITTY!

Date: Tues, July 24, 2007,  1:42 pm CT
Posted by: Laurie C

The fruit flies should give us great ideas for posters for the September 9 protest. I love Tim Hadac's line that they had to stop counting the flies when they reached 200.

Looking forward to everyone who came to the first protest coming out to show their support for the anniversary march.


Date: Tues, July 24, 2007,  12:38 pm CT
Posted by: Jim McKay

The Lake Forest store will close in January.

Chicago Tribune:

http://www.chicagotribune.com/business/chi-070724-macys-close-lakeforest,0,1176567.story

Chicago Sun-Times:

http://www.suntimes.com/business/481371,macys072407.article

Sun-Times article about problems at the State Street Marketplace is on page 4 of today's print edition as well as the following link:

http://www.suntimes.com/news/metro/481014,CST-NWS-macys24.article

J.B. Hudson Jewelers moving from the first floor of the Minneapolis flagship building down the mall to the soon-to-be-vacated Polo Ralph Lauren store.

http://news.moneycentral.msn.com/provider/providerarticle.aspx?Feed=ACBJ&Date=20070724&ID=7218291

Jim


Date: Tues, July 24, 2007,  1:38 am CT
Posted by: Gayle

Hi All,

I saw the channel 2 news last night, and they also splashed Macy's food court fiasco all over the screen like front page news.

I've been thinking...because the Way To Shop slogan never really caught on, maybe we should put our heads together and help Terry choose a new slogan. In light of the food sanitation issues, how about this:

Macy's: We take Bad Taste to a whole new level!

regards!

gayle


Date: Tues, July 24, 2007,  1:38 am CT
Posted by: David Parris

Thank you for your continued efforts to help restore that which, sadly, needed no restoration prior to September 2006. My god....fruit fly infestation...I spent many a dinner hour on my 3-11:30 pm shift dinner break from the Alzheimer's Associaton, 225 N. Michigan,for two years at Marshall Field's food court and consequently spent over $10K on new furniture and so forth. I've not spent a cent there since the conversion.

I lived in New York for 10 years during the 80s and relocated to Chicago in '92. Trust me...I know first hand. Macy's was a once a year parade and fireworks celebration; Marshall Field's: a year-long celebration!

I was there on 9/9/06 with my "macy's: "way to slop" sign and yelling in the bullhorn when others tired. I'll be back for round two for the first anniversary of this cultrual travesty. I salute all of you!!!


Date: Mon, July 23, 2007,  10:47 pm CT
Posted by: Michael Trenteseau

Haven't posted in a while, but I'm still reading, and I'm still discussing the glories of Marshall Field's with anyone who'll listen. :)

I just checked out the Martha Stewart collection online. I've always liked her stuff at KMart, and thought it was good quality for the money. It looks like the M***'s collection includes many of the same things she would have produced for KMart, at 25% higher prices.

As everyone else is, I'm disgusted by the food court news. I expect better than that, even from M***'s.


Date: Mon, July 23, 2007,  10:01 pm CT
Posted by: Drew

Disgusting! Sickening! Wouldn't the food service employees at macy*mart have NOTICED the obvious health violations and have them CORRECTED? Maybe the food service management didn't care about sanitation standards and turned a blind eye to the problems. To ignore the warning from the city health inspectors was absolute arrogance, and to allow even more violations shows macy*mart's total disrespect of customers and the law. Wouldn't a RESPECTABLE restaurant constantly monitor safety issues? Wouldn't a RESPECTABLE business have gone beyond the warnings and taken extra steps to insure everything else was satisfactory?

I still think Lungreed has some sinister motives in allowing the stores to deteriorate. Episodes like this will generate only MORE negative publicity and further loss of patrons. Calling him a "merchant" is a falsehood since he cares nothing about quality, variety, or service. Perhaps he can best be described as a "speculator" as he thinks of ways to make a quick buck. He obviously has no commitment to improving the stores or to "winning back" customers. His rhetoric is all spin and no substance.

This incident is further proof of M's lack of concern for the public, their stores, and their communities.


Date: Mon, July 23, 2007,  7:04 pm CT
Posted by: Elliott

I just cannot get over the indifference displayed by the people at Macy's in light of this food court fiasco. They were cited with warnings on July 16 and failed to correct problems when a follow up inspection was imminent? To me, that is the ultimately proof that this company does not care for the safety or well being of its customers - who in the meantime were eating from this food court that had health violations. It is like Lunkhead and the powers that be want this store to fail and are intentionally running it into the ground. Any company that really cared about its operations would try to prevent bad publicity like this in Chicago, especially when they were struggling with poor sales. It makes me very angry. Notice how this is the first time that the Marketplace food court has been shut down by city health inspectors, which really tells you something about the new management.


Date: Mon, July 23, 2007,  6:52 pm CT
Posted by: Paul F

Despite the horrible changes recently made to the Trib's website, at lease now they offer more blog space.

Please check the blog on

http://www.topix.net/forum/source/chicago-tribune/TINVP847L68RQRBH7#lastPost

Interesting comments about Macy's violating the City's health code. Too bad we don't have a Fashion Police force.....


Date: Mon, July 23, 2007,  6:32 pm CT
Posted by: Paul R

INTERESTING story on ABC7 tonight. While this station has historically been proMacy*s, tonight they ran a story about the food court at State Street being shut down indefinitely by the Chicago Health Department due to an "infestation" of fruit flies! Finally the media HAS to notice the lack of care Macy*s has taken in maintaining not only the historic landmark store at 111 North State, but all the former Marshall Field locations.

Date: Mon, July 23, 2007,  6:32 pm CT
Posted by: Jim McKay

Today's Barron's has a summary of all the rumors and Macy's stock price fluctuations. It is on line but it is "by subscription only" or in the print edition on pages 18 & 19. The article, IMHO, leans most of all in favor of those who hold Macy's stock. I don't agree with all the points -- the article says Lundgren has to keep getting the right merchandise in the stores when in fact we know customers here in Chicago are not happy overall with the merch. However, the article is food for thought and Field's Fans should remember to read this item and reply via Mail@barrons.com and include your full name, U.S. Mail address and phone number.

The article shows one of the State and Washington great clock next to one of the Macy's on State awnings. The piece starts, " The mind games continue over the fate of U.S. department-store giant Macy's."

Jim


Date: Mon, July 23, 2007,  5:36 pm CT
Posted by: Sean C

Oh....mah....GAH!!!!

Can you say "Schadenfreude," everybody? Here's Crain's take on this:

http://chicagobusiness.com/cgi-bin/news.pl?id=25747


Date: Mon, July 23, 2007,  5:26 pm CT
Posted by: http://www.chicagotribune.com/business/chi-070723macys_violationsjul23,1,7181735.story?coll=chi_tab01_layout

Massive Health Code violations at the State Street food court. Thankfully, no one I'd know would be affected by this.


Date: Mon, July 23, 2007,  5:13 pm CT
Posted by: Philip Eichler

City closes Macy's State Street Marketplace food court due to health code violations, including a fruit fly infestation.....is this one of the many exciting new changes that were planned for the State Street store? I wonder if this will be an excuse to not re-open it?Interesting though, is the fact that when this was posted on the Tribune's web site today, it almost immediately became one of the most viewed/e-mailed stories.

Date: Mon, July 23, 2007,  4:57 pm CT
Posted by: Tina

I'm sure others might have submitted this today and it's not posted yet, but just in case...Yuck!!!!

City closes Macy's food court

By Jason Meisner | Tribune staff reporter

4:22 PM CDT, July 23, 2007

City health inspectors today shut down the food court located on the lower level of Macy's State Street store after finding an infestation of fruit flies and several other "critical" health violations.


Date: Mon, July 23, 2007,  4:56 pm CT
Posted by: gle

Chicago City health inspectors just shut down Messy's MarketPlace food court on State Street.

http://www.cbs2chicago.com/local/local_story_204171152.html

http://www.chicagotribune.com/business/chi-070723macys_violation sjul23,1,7181735.story?coll=chi_tab01_layout


Date: Mon, July 23, 2007,  4:46 pm CT
Posted by: Elliott

This is disgusting! The lower level food court at the State Street store was closed by city health inspectors after someone complained about getting sick from eating a salad. Inspectors found fruit flies, waste water back up from clogged drains, and food and grease covering the floor and walls.

http://www.chicagotribune.com/business/chi-070723macys_violation sjul23,1,7181735.story?coll=chi_tab01_layout

Why is this not surprising? These idiots cannot even maintain a "flagship" store that is a tourist attraction in a major city? What does this say about their commitment to their customers? I do not understand how Lunkhead and his cronies are still getting a free pass in light of all of the M store's problems.


Date: Mon, July 23, 2007,  4:39 pm CT
Posted by: Bob Warsham

From today's Tribune...

City closes Macy's food court

City health inspectors today shut down the food court located on the lower level of Macy's State Street store after finding an infestation of fruit flies and several other "critical" health violations. Full aarticle at:

http://www.chicagotribune.com/business/chi-070723macys_violation sjul23,1,7181735.story?coll=chi_tab01_layout


Date: Mon, July 23, 2007,  12:07 pm CT
Posted by: LiMack

OK, after reading several of the business articles recently linked here I have GOT to get this off my chest before I explode!!! Terry Lundgren (and clueless reporters) constantly lump Marshall Fields in as another "converted May Company store". This expedient just irritates to no end. Regulars to this site already know that the reason Marshall Fields was ever in the May Co. corporate stable at all (for like only a year, at that) was because May acquired Field's to sweeten the pot so Federated would be interested in purchasing the whole rest of the May chain shebang. With due respect to the loyal customers of some of the converted May stores, Field's was just in a different league, maintained a higher market niche, and had greater worldwide name recognition than the average May store. Whatever attributes of retailing corporate culture people associate with the name "May Company", Marshall Field's was not that. Marshall Field's was uniquely and always "Marshall Field's".

Changing the name of Marshall Field's to Macy's was the initial stupefying mistake, but another huge mistake by our marketing genius Lundgren was to bring down the service, displays, and merchandise quality and selection levels to where most former Marshall Field's customers simply could not relate to Macy's and were forced to find other retailers to meet their needs.

Marshall Field's was a beloved and viable crown jewel in American retailing and Macy's ruined it.


Date:Sun, July 22, 2007,  6:51 pm CT
Posted by: LiMack

People in cities around America loved, and now miss, their heritage department stores that were renamed and destroyed by Macy's. It pleases me to see folks from so many states write in to this blog to share their Macy's experiences and frustrations. The Federated (now Macy's) PR machine worked overtime for months to convince shoppers, financial analysts and reporters across the country that things were going great for Terry Lundgren, and that there were just minor glitches and a few unhappy hard-core Field's Fans out there making noise and boycotting. "No big deal", the Macy's publicity releases would trumpet. "Everyone, even the most loyal of Field's shoppers will grow to love Macy's if they just give us a chance." Time has shown that theory not to be true, to say the least.

In fact, the ultimate irony is that many of the people who did indeed afford Macy's the benefit of the doubt and gave Macy's "a chance" are now some of the store's loudest critics. After a few initial disappointing forays into Macy's these shoppers have now enthusiastically joined ranks with the initial group of boycotters who will not shop at Macy's ever.


Date:Sun, July 22, 2007,  12:25 pm CT
Posted by: Drew

The Waterfront is a large "lifestyle" development on the site of the former US Steel Homestead Works near Pittsburgh. In addition to many upscale housing units, the site contains numerous retail, eating and entertainment options. The Waterfront also hosted one of May Company's smaller off-mall "lifestyle" department stores.

The inside of the Kaufmann's store now has an empty feeling since it was converted to Macy's. The merchandise displays were spread out and the clothing was spaced on the racks to create an illusion of selections. In some places, an elephant could have walked between displays without touching anything.

The kitchen department offered LESS than Kohl's or Penneys--there was absolutely nothing to catch one's interest. There were signs on a display area announcing the "exclusive" Martha Stewart collections soon to be available. The linens, "dinnerware," and bedding areas were equally underwhelming.


Date:Sun, July 22, 2007,  10:24 am CT
Posted by: jimmygimbels

I love Jim's comment: " For starters, Macy's Christmas and holiday season merchandise, bags and decorations are likely manufactured and en route to distribution centers."

How true! Those ships are steaming full speed ahead from China to deliver more "high quality" Messy's merchandise...including the Martha Stewart line which my "insiders" report isn't setting the retail world on fire.

Do you remember the horrible merchanside from last year's "Holiday Lane"? I wonder if there will be Martha Stewart and Donald Trump ornament lines this holiday season?

-jimmygimbels


Date:Sun, July 22, 2007,  10:01 am CT
Posted by: Retailer

I am a Field's Fan.... bring back MF & Co.

Date:Sun, July 22, 2007,  2:27 am CT
Posted by: RG74

Ladies and Gentlemen,

Notice how the Sun Times titled the article about the Marshall Field's Christmas windows ?

The word Macy's was no where to be found ! State Street windows were how they were referred to.

PERHAPS THE SUN-TIMES IS GETTING THE MESSAGE THAT THE MID-WEST IS SICK OF MACY'S AND MARSHALL FIELD'S IS THE WAY PAST AS WELL AS THE FUTURE !

I hope I am not making too much of this, THE BEST CHRISTMAS PRESENT MACY'S COULD GIVE CHICAGO IS TO RETURN MARSHALL FIELD'S BACK TO ITS RIGHTFUL PLACE ON STATE STREET AND THROUGHOUT THE SUBURBAN LOCATIONS WHICH INCLUDE LAKE FOREST AND THE MINNESOTA LOCATIONS.

NOW IS THE TIME FOLKS !

MARSHALL FIELD'S ALL THE WAY ! SERVICE,STYLE,SOPHISTICATION,REAL BRANDS,FIRST CLASS FULL SERVICE RESTAURANTS AND OTHER DEPARTMENTS !

NOW IS THE TIME FOR MARSHALL FIELD'S AT ITS BEST !

Respectfully,

RG74


Date:Sat, July 21, 2007,  11:59 pm CT
Posted by: Jim McKay

Thanks to all who helped make leafleting on State Street today at mid-day a huge success well received by Chicago. Special thanks to Alfred and Mike.

Jim


Date:Sat, July 21, 2007,  6:33 pm CT
Posted by: Bob Warsham

Well, employees throughout the Macy Detroit area stores are waiting for Monday and what ever it brings...they are hearing the North division is in play as part of a larger deal...

In the mean time, those busy Macy buying office beavers have cut Joseph Abboud from the Mens store at Somerset Mall. So if this is chain wide another fashion name hits the dust...I swear they stay up at night thinking of ways to decrease sales and irritate customers.

If they do spin off the North division as part of a greater change, no one could screw up things any worse than Lundgren and his band of merry idiots.


Date:Sat, July 21, 2007,  6:25 pm CT
Posted by: Pat

MIRACLE ON PRIVATE EQUITY STREET

http://online.barrons.com/public/article/SB118497718683573586-Tsxx_UCLAUrzV1zDZrhflYCHGaI_20070820.html?mod=9_0002_b_free_features


Date:Sat, July 21, 2007,  1:29 pm CT
Posted by: Elliott

Just wanted to share this article from the Cincinnati Enquirer about the possibility of a buyout. Interestingly, it is titled "Macy's Quite A Catch." However, the writer of the piece then goes on to state that:

Insight into the challenges facing the company came during a press conference with retail media following the company's annual meeting earlier this year.

Chief Executive Terry J. Lundgren acknowledged that problems at the company were deeper than the troubled May stores.

"Don't ask me about the Home business," Lundgren joked as he kicked off the session. "The home business has been very challenging - definitely in the Marshall Fields and May Home Division. We have a lot of work to do there."

Lundgren also detailed what went wrong with the conversion of the May stores after Federated Department Stores Inc., Macy's predecessor, picked up the hundreds of department stores in 2005 in a $17 billion cash and debt deal.

"We threw a lot of change on the May Company stores very quickly," Lundgren said, noting that the company still would realize $450 million in expense reductions in 2007 by merging the two companies.

The biggest challenge came when Macy's peeled back the number of promotions in 2006 at former May stores. It was an effort to bring consistent pricing to customers, he said.

"There was so much promotion at both Marshall Field and May Co. stores that just became a way of everyday business," Lundgren said.

When Macy's pulled back on the coupons, some consumers stopped shopping. Another problem was too few credit cards among former May Department Stores Co. loyalists, Lundgren said, which made direct-mail efforts difficult. More coupons and the number of promotions will likely increase later this year.

"We are going to slow the rate of change in the fall season to get the consumers used to more gradually getting off the coupon business," Lundgren said. "Changes may have been too fast."

http://news.enquirer.com/apps/pbcs.dll/article?AID=/20070721/BIZ01/707210325/1076

So, even though Terry J. admits that Macy's has other problems, he goes on to blame May and Marshall Field's customers for the present state of the company. He sort admits that he made mistakes... but mostly he makes us sound like a bunch of coupon hoarding chumps who are adverse to change and need to be taught the real "way to shop." Lunkhead was the kind soul who was trying to bring us consistent pricing and we were too dumb to accept his generous gift. Lunkhead will be oblivious to the very end - cracking jokes and spouting off meaningless statistics in order to make himself look like a retail genius.


Date:Sat, July 21, 2007,  12:22 pm CT
Posted by: Darrid

More bad news... Seems there will be No Animated windows on State Street. Evidentially Macy's management thinks that "Downtown" folks are too sophisticated for that stuff.

Have they lost their minds!


Date:Sat, July 21, 2007,  11:25 am CT
Posted by: Paul F

To the post below, um Lundgren doesn't care. Why would anyone think he does, even after 10 months?

Date:Sat, July 21, 2007,  10:55 am CT
Posted by: Betty Hemby

I live in Washington, DC and the enjoy going to Chicago. The one thing about Chicago that was unique was Marshall Fields. I collected the shopping bags and could spend a day. Each city was defined by its retail, Macy's is New York, Wanamakers, Philadelphia and Marshall Fields was Chicago.

I still have shoes that I purchased with the Marshall Field brand name! Last year, I was holding out hope that Macy's would keep the uniqueness of the Chicago store. This is not NY and there is nothing unique about Macys in Chicago versus Macys in Indiana, Kansas, Maryland, etc. It's like Walmart, wants the difference between one in Pittsburgh vs. Mobile?

My cousins would marvel that I would fly over there to shop and spend the day in the store (lunch, manicure, shopping, touring). I wear my Marshall Field's green baseball cap with pride when I go shopping here.

DC Fan of Marshall Field's


Date:Sat, July 21, 2007,  8:31 am CT
Posted by: Jim McKay

Sandra Jones' "Inside Retailing" column has a bit about one Morgan Stanley analyst's value of Macy's flagship stores including 111 N. State. Michelle Clark puts the value at $1.24 billion. Clearly we here (and much of the world) believe it is worth much less if it isn't run as Marshall Field's in service, quality and name and it is worth much, much more when it IS run as Field's in every way. Remember, it's not uncommon to sell a building and lease it back. Such was the arrangement when Field's was owned by Dayton/Hudson/Target. In that case, Target even owned the holding company that leased it back to Target. I've been told that Macy's owns 111 N. State outright at this point.

You need to scroll down past the "Free People" part of the column.

http://www.chicagotribune.com/business/chi-sat_notebook_0721jul21,0,6599772.story

Jim


Date:Sat, July 21, 2007,  12:26 am CT
Posted by: ALFRED RICHTER

I lived the first 50 years of my life in the Chicago area. The last 2 and a-half I have resided in Honolulu. There are several Macy's on Oahu. I have boycotted them because of what they did in Chicago.

Long live Marshall Field's!


Date:Fri, July 20, 2007,  11:08 pm CT
Posted by: Miller

Great observations by all!

I would bet that any pending sale will happen soon, and I have the impression that things are much worse than being reported.

Certainly, the chain appears to being doing poorly all around and such lackluster sales reports make the company even more enticing for a buy-out. So, I would say anytime soon, and this could all change. In the interium, we should be sending letters and emails to KKR, encouraging the return of Marshall Field/Marshall Field & Company.

We all knew this would happen. Remember the "green bag change"? Dayton-Hudson had no idea of the loyality and tradition to the long-standing "Forest Green/Brittish Racing Green" Field bags, and their loss created such an uproar, they were forced to return them within months. So, how could you ever expect a large strucutral change, like a name change, would ever succeed??

"Beyond belief-dumb", sums up these changes at Federated/Macy's.

Miller


Date:Fri, July 20, 2007,  4:52 pm CT
Posted by: gle

Messy's bills itself as a trendy upscale, while it's employees set an example by being dressed for a funeral.

Messy's wants to be the hottest trend for the future and get rid of history. However, they don't seem to know much about history. During the depression, my mother and grandmother worked at Sears. Female employees then were required to wear black dresses with white lace collars, and cut their hair short. Skirts had to be a certain height from the floor, and it was a big deal (no mini skirts). Grandma had my grandfather (who was a carpenter) measure all her skirts with a ruler to make sure everything was just perfect. If it wasn't, she had to re-hem the skirts herself.

Have a great weekend fellow Field's Fans! Maybe we'll have some good news soon.


Date:Fri, July 20, 2007,  1:39 pm CT
Posted by: Siamak

If KKR buys Macy's Inc. we should all pitch in and run a not-too-costly-but-definitely-effective ad in the Chicago Tribune urging them to bring back Marshall Field's.

Date:Fri, July 20, 2007,  11:04 am CT
Posted by: Drew

When I followed the Los Angeles Times link about macy*mart that Stephen posted, I found a great article about Bullocks Wilshire:

http://www.latimes.com/news/local/la-me-then15jul15,1,4434533.story?page=2

This was another retail icon "defiled" by the Red Star Menace. Evidently, macy*mart has had long-standing problems with stores offering quality, service, tradition, style, class...


Date:Fri, July 20, 2007,  9:43 am CT
Posted by: Amy

Hi all-

I check this blog daily and I can't believe how many new comments are posted each day! Support for this cause is definitely not waning. I love Chicago with all my heart and I am glad that macys is going DOWN!

Anyways, here is a purely informative article on plans for the State Street display windows at Christmastime:

http://www.suntimes.com/business/474840,CST-FIN-Macys19a.article


Date:Fri, July 20, 2007,  7:31 am CT
Posted by: denise rule

It's so funny: the black on black on black, that macy's employees are required to wear.... we (a couple of friends and I) call that "the priest look". It's a joke with us, in case anyone has on too much of the same color: "priest look.....get it off" Of course macy's would have their employees in all black.

Date:Fri, July 20, 2007,  12:16 am CT
Posted by: RG74

RESPECTFUL NOTE TO MR.TERRY LUNDGREN:

MR.TERRY LUNDGREN,PLEASE, IF YOU REALLY CARE, PLEASE MAKE THE GUESTS WHO SUPPORTED THE DEPARTMENT STORES OF THIS NATION FEEL WELCOME AGAIN BY RESTORING THE REGIONAL DEPARTMENT STORES NAMES, HIGH LEVELS OF SERVICE, QUALITY SERVICES INCLUDING FULL-SERVICE RESTAURANTS, AND WORLD CLASS TRADITIONS.

SOMETIMES WHEN PEOPLE MAKE MISTAKES,THEY NEED TO REVERSE COURSE AND ADMIT IT ! YOU COULD DO IT ! PLEASE MAKE IT HAPPEN ! STOP TELLING PEOPLE THAT FIELD'S WAS FAILING WHEN YOU KNOW IT WAS PROFITABLE.

LOYAL GUESTS WANT THEIR REGIONAL DEPARTMENT STORES RETURNED TO THEM ! THE PEOPLE HAVE SPOKEN ! PLEASE LISTEN AND ACT NOW !

CLEARANCE OUT THE CHEAP ALFANI HOUSEBRANDS AND BRING BACK THE WORLD CLASS DESIGNERS AND SERVICES AND RESTORE ALL FLAGSHIP BUILDINGS TO THE EXCITING FIRST CLASS STORES THEY ONCE WERE ! THEN, MAKE EACH STORE A WARM,WONDERFUL PLACE TO SHOP WITH TOP QUALITY GOODS,SERVICES AND RESTORED EMPLOYEE MORALE AND YOU WILL WIN BACK YOUR GUESTS !

AMERICA'S LOYAL DEPARTMENT STORE GUESTS DO NOT NEED ANOTHER NATIONAL "AFFORDABLE LUXURY" BRAND THAT IS BLAND AND BORING. THEY WANT THE TRADITION FILLED, EXCITEMENT OF THEIR REGIONAL DEPARTMENT STORES !

NOW IS THE TIME TO ACT ! PLEASE MAKE IT HAPPEN.

THANK YOU,

RG74


Date:Thu, July 19, 2007,  10:43 pm CT
Posted by: Jim McKay

With all the news stories about the possible leveraged buyout of Macy's and flourishing speculation of the return of Field's in some form, it's important to respond to the media. The media needs to be reminded that the brand Marshall Field's and the store at 111 N State are only of maximum value when they are together. Whenever you see something about Marshall Field's, Macy's, buyouts, sales stats, and more, you can ALWAYS help byt writing in to the newspaper, TV station or other media outlet that is publishing the information. Do this even if it is favorable to our cause. Even if they do not print your letter, it registers with those who are edit ors, producers, content providers, etc.

Just to get you started in case you don't have the info handy, here are some suggestions.

* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated c opy of your response,if you get a copy at all. It is very important that you keep a copy for your records.

* The Letters to the Sun-Times should be sent to: letters@suntimes.com

* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com

* The Letters to Crain's Chicago Business should be sent to: letters@chicagobusiness.com.

* About New York Times Letters to the Editor: They should be especially succinct and sent within 48-72 hours to letters@nytimes.com

* NY Times also has suggestions for letters: http://www.nytimes.com/ref/membercenter/h elp/lettertoeditor.html

* Please remember to include a daytime phone number for verification purposes.

* Be certain to indicate in your letter that it is "for publication."

* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclu sivity.

* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the largercause.

* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.

You're making a difference in the return of Field's!

Jim


Date:Thu, July 19, 2007,  9:15 pm CT
Posted by: Michelle Burton

I am a native Chicagoan, born and breed in South Shore. I now live in the Raleigh-Durham, NC area.

I come to Chicago once a year to visit family, and yes I did go to Marshall Field's. I can't bring myself to call it Macy's. The only item I bought was a tin Frango mints with the Marshall Field's logo.

Shame on Federated, now Macy's, for detroying a wonderful strong brand.

I have such fond memories of Marshall Field's, My mother, who is now deceased, loved that store. She mostly bought our clothes there and Wieboldts. She never shopped at Carsons.

As a matter of fact, I was in Chicago in 2005 for the White Sox parade when they won World Series. Carson's had a sale of White Sox t-shirts. And I was walking towards Carson's But it seems my legs just carried me to Marshall Field's on State because going to Field's had reminded me of my Mother and all the good times we had there.

Keep up the good work. Your work has not gone unnotice and you are giving macy's a run for there money.


Date:Thu, July 19, 2007,  8:01 pm CT
Posted by: Steven

People in California are just as vicious as we! Who knew?

>From the L.A. Times article: Macy's may be poised to sell itself

http://www.latimes.com/business/la-fi-macys19jul19,1,4736036,print.story?coll=la-headlines-business&ctrack=1&cset=true

Macy's wants to be America's department store, but America isn't entirely buying it C3 and that could mean the entire company could soon be sold.

Retail industry analysts said the company's tepid performance of late has made it vulnerable to an acquisition.

"They wanted to build a national brand, and it wasn't working," said Eli Portnoy, founder of Portnoy Group Inc., a brand marketing consulting firm.

"There is no question Macy's didn't live up to the expectations," said Kurt Barnard, a retail consultant based in Nutley, N.J. "The company generated a great amount of animosity with consumers."

Steve Cain, 50, was shopping at the Macy's in downtown Los Angeles on Wednesday, but said he was doing so only because he wanted to redeem a 10-year-old gift certificate.

"Macy's has taken a major dive since they combined with Robinsons-May," said Cain, who bought a bottle of cologne. "It's all become the same. There's no difference in the merchandiseC. Because they've become the only game in town, they get to call all the shots retail-wise. It's just so bland. I mean, it's a little upscale Wal-Mart for all I care."

Portnoy, the branding consultant, said Macy's could reinforce its national strategy with remodeled stores and more incentives to its sales staff to grow revenue, but that would be throwing good money after bad.

"It is so hard to build brand loyalty these days," he said. "People are moving away from brands."

Well the solution is simple. Give us the brand we want: Marshall Field's.


Date:Thu, July 19, 2007,  7:18 pm CT
Posted by: Zelda

did my usual daily walk through the once great Marshall Field's flagship store today, and it was eerier than any day previously. It really does look like they're just emptying the place out, like when a person knows they're going to be fired and they start taking things home from their desk. The former flea market is now empty, supposedly to make way for the thrilling Martha Stewart, formerly of K Mart fame, crapola. The little adjacent "cookbook cafe" is of course still empty. Now that's a lot of very valuable retail space standing completely empty! On the South side of Wabash, where there used to be that cute though very overpriced French boutique with the little hair accessories, etc., there is now a large room of -- headbands! At greatly reduced prices!!! Next to it, where the beautiful Christopher Radko Christmas section was, are some very sad little purses that no one wants. Very vew items. All spread out. Lots of white space!!! It's almost Apocalyptic! This is not just the news: Macy's itself is telling us they're going down.

Date:Thu, July 19, 2007,  4:21 pm CT
Posted by: gle

Here's a real scream from the Cincinnati Business Courier: "Macy's workers grieve in black." "A union representing Macy's Inc. employees at its downtown Pittsburgh store have filed a grievance against the retailer for instituting a policy that requires employees to wear black to work."

http://www.bizjournals.com/cincinnati/stories/2007/07/16/dily55.thml?from_rs=1

That make me think of something one of my mother's caregivers just told me. She is from a country that apparently didn't have a Field's tradition. I haven't pushed the issue much with her because her background is different and she's had a hard time understanding what the big deal was about a change. Well, I had my Field's button on the other night and she suddenly said she'd been to her suburban Marshall Field's (and she still called it Marshall Field's) to get some Frango Mints to bring her family as an American gift. She added, "There were almost no customers in there, and the salesclerks were all dressed in BLACK. UGH! I don't like it! It was so lonely." She agreed we need to bring back Marshall Field's.

A lot of people who didn't originally see a problem with Messy's are starting to understand.


Date:Thu, July 19, 2007,  3:57 pm CT
Posted by: Steven

You know, you can't write better stuff for television than what we've read in the news the past year. Like this from today:

Problems that Macy's Inc. faces converting former May stores make a potential buyout risky, a Morgan Stanley analyst said Thursday. Analyst Michelle L. Clark said the conversion carries material risk, given fundamental weakness at the former May stores. "We continue to believe the issues at the converted May Co. locations are structural in nature and could take longer than two to three years to fix," Clark wrote in a client note.

Now in the mini series "FLOP" that HBO surely must have in the works, Michelle will be played by Parker Posey in her most high-strung performance yet and the character won't write this in a report, but will speak it during an investor conference where she st-st-stumbles over the word "st-st-structural."

When asked by a conference participant to clarify what "structural" means, Michelle/Posey then says "everyone HATES M-m-macy's!"


Date:Thu, July 19, 2007,  10:58 am CT
Posted by: Patience Cushman

I, too, was glad to read the news about Macy's. Like so many other posts in this blog, I, too, refuse to shop at Macy's. I don't even like to walk through the store anymore. It's just very sad.

As I mentioned in my previous post, my Mother and I were in Macy's at Christmas time. We were shocked to see empty boxes piled up in the hallway that goes to the restrooms. You would NEVER EVER EVER see that in Marshall Fields. You wouldn't see gum stuck to the carpeting at the entrance to the building either. It was just really sad to see that Macy's doesn't care like Marshall Fields did.

I really hope that we will see our beloved Marshall Fields restored to its original beauty, excellent customer service, and most of all, QUALITY MERCHANDISE. Who wants buy Macy's Frango Mints? Not I, that's for sure!

And like the person who recently wrote about purchasing a wedding gift, there is just something really special about receiving a gift from Marshall Fields. What's so special about the big red star and lowercase letters "macys" versus the elegance of the Marshall Fields signature green and white logo and the way the packages are wrapped?

Here's to hoping we'll be celebrating the return of our beloved Marshall Fields soon!!!


Date:Thu, July 19, 2007,  10:27 am CT
Posted by: Drew

Given the declining sales, negative public perception and unfavorable outlook for the upcoming months, the "powers that be" at macy*mart worry about employee dress codes:

http://post-gazette.com/pg/07200/802832-28.stm

You can open the Pittsburgh Post-Gazette homepage at www.post-gazette.com to leave your comments on this article.


Date:Thu, July 19, 2007,  8:51 am CT
Posted by: Clint

Ahhh, Macy's just get's dumber and dumber all of the time. Nice to see that the union is fighting to back to black dress code in the midwest division.

http://www.post-gazette.com/pg/07200/802832-28.stm


Date:Thu, July 19, 2007,  12:02 am CT
Posted by: RG74

Ladies & Gentlemen, I think we need to ask Brian Sozzi from Wall Street Strategies IF HE HAS BEEN TO MACY'S ANYTIME IN THE LAST FEW YEARS !!!!!

Is there an email address provided anywhere so we can ask him ????

Affordable Luxury EQUALS Cheap !!!!!

Wake up Retail Analysts !!!!! Wake up Media People !!!!!!

Oh and ofcourse.... WAKE UP MACY'S !!!!!!

Warm Regards,

RG74

WANTING MY MARSHALL FIELD'S AND REGIONAL NAMEPLATE DEPARTMENT STORES ALONG WITH TRUE FIRST CLASS QUALITY INSTEAD OF "AFFORDABLE LUXURY !"


Date:Wed, July 18, 2007,  9:18 pm CT
Posted by: Katie Gardner

Isn't this opposite of what I have been reading on this blog about why Fields Fans are so opposed to Macys?

http://www.reuters.com/article/hotStocksNews/idUSN1832292820070718?pageNumber=2&sp=true

excerpt from the article linked above:

(START)

"I think private equity smells a big opportunity here," said Brian Sozzi, a retail sector analyst with Wall Street Strategies.

Sozzi said he thinks a private equity firm would make changes that Macy's likely would not be able to execute as a public company, including selling off some of the former May stores that have underperformed.

"A lot of consumers in these former May markets are backlashing against Macy's," Sozzi said. "They are used to a more lower-priced product offering and they haven't taken to the more upscale Macy's approach." (END)

`


Date:Wed, July 18, 2007,  7:04 pm CT
Posted by: RG74

Dear Ladies & Gentlemen,

Please think about this. When was the last time in recent memory that the guests (customers) protested the quality and service levels of department stores in the U.S.A. before the whole Terry Lundgren Macy-mart plan for America ?

--------------------------------------------------------------------

The Macy's Inc. board of directors should be ashamed of themselves for letting Terry and his lieutenants DESTROY THE QUALITY,SERVICE AND TRADITIONS OF AMERICA'S GREATEST DEPARTMENT STORES !

--------------------------------------------------------------------

It doesn't matter how many people Macy's hires in their public relations department to smooth things over, the core customers have figured out that they are being ripped off with inferior merchandise, low quality service levels and with the removal of full-service restaurants and other service departments that set the department store apart from other shops, customers are just going to shop elsewhere.

Plus,when you consider the SHEER ARROGANCE OF TERRY LUNDGREN AND HIS GANG, and their tear up tactics...it just gives credence to the fact that a nation-wide boycott is in progress !

VERY SAD ISN'T IT ?

Respectful Regards,

RG74


Date:Wed, July 18, 2007,  6:56 pm CT
Posted by: jimmygimbels

Is there anyone left who actually likes Macy's?

I was at a large medical conference last weekend. The topic of Macy's came up in a group of 30 people from all points around the country. I couldn't beleive the horror stories people have about "the big red star."

- Lousy merchandise

- Horrible service

- "Lowest price of the season" scams

Macy's is shooting themselves in the foot!


Date:Wed, July 18, 2007,  6:34 pm CT
Posted by: Steven

THANK YOU BUSINESS WEEK!

>From its article on Macy's buyout rumors:

"Nearly two years after its $17 billion acquisition of the May Department Store Co., Macy's is still struggling to integrate the new stores and wrestling with how to retain customers of such upscale chains as Marshall Fields even as it overhauls its merchandise strategy to target lower-end consumers."

http://www.businessweek.com/investor/content/jul2007/pi20070718_031260.htm?chan=top+news_top+news+index_investing

Reporter David Bogoslaw has been paying attention! Rather than spew forth the typical regurgitated Macy's lies about affordable luxury and such, he gets it.

Must be from Chicago!


Date:Wed, July 18, 2007,  6:24 pm CT
Posted by: Steven

In the last several issues of Time Out Chicago, Absolut Vodka has had an ad with a photograph of the Wabash el behind the Marshall Field's building. Zooming past is a German maglev (magnetic levitation) train with the oldest part of the building at the corner of Washington and Wabash in the background. (Maglev trains can travel 300 mph.) The text reads "In an Absolut World." The same ad is reviewed in today's Chicago Sun-Times in the advertising column of the Business pages.

In an Absolut World, the store would still be Marshall Field's since no one -- NO ONE -- is in a 300 mph hurry to shop Macy's.


Date:Wed, July 18, 2007,  5:33 pm CT
Posted by: Steven Roelofs

Another brand that used to sell at Field's is opening its own store in Chicago.

>From the Sun-Times:

Hickey Freeman to open on Oak Street

Hickey Freeman, a unit of Chicago-based Hartmarx, plans to open a store at 114 E. Oak St. in September in one of two buildings currently occupied by Ultimo. It will be the company's only freestanding store in Chicago store.

The maker of men's tailored clothing also has two freestanding stores in New York and another store slated to open in San Francisco this fall.

Hickey-Freeman sells its clothing through department stores and specialty stores, but lately has been testing operating its own stores.

It reminds me of a comment made last fall about Field's shoppers scattering to the winds. Yet another reason to avoid Macy's and its Alphoni suits. As if we needed another.


Date:Wed, July 18, 2007,  3:54 pm CT
Posted by: Rex Bradford Wickland

This morning I put on my very last un-wrapped, still tagged Field Gear polo shirt. Ah the feel, ah the memories, ah the nice material; I figured it might brighten my day, and it did. Then I read the Tribune and Sun-Times on line, and my day got even brighter. Lo and behold, KKR will/might possibly buy MacyC-s. IC-ll wait until it happens before I actually believe it. But, if KKR has any business acumen, theyC-ll bring back the May company stores like Marshall FieldC-s, and bring back the converted Macy stores. If and when that happens, oh Frabjous Day! Calloo, Callay!

Date:Wed, July 18, 2007,  3:44 pm CT
Posted by: A. Perkins

I think it is just amazing.

Less than one year after macy's took over Marshall Field's, and the rest of the nation, there is even talk about leveraged buyouts.

One year ago Terry Lundgren was saying there would be "Dancing in the Streets," for macy's arrival. But what did we see instead? PROTESTING IN THE STREETS!

fieldsfanschicago has become the mouse that roared!

This is a David and Goliath story and someday, it will be in history books!


Date:Wed, July 18, 2007,  3:14 pm CT
Posted by: Steven

Keep up the pressure. Look what's happened in California with Lucky's. From the Web:

Save Mart feels lucky about 'Lucky' brand

Albertsons stores to be converted to resurrected grocery name

Bay Area grocery consumers, brace yourselves for a double-take.

Reviving a brand name that will stir memories C3 and perhaps restore the loyalty of consumers with a nostalgic bent C3 Save Mart is restoring the "Lucky" name next week to 72 Bay Area supermarkets it purchased from Albertsons.

Starting at midnight Sunday with a San Francisco supermarket, Save Mart will systematically shut down about eight Albertsons stores a week and conduct 48-hour makeovers C3 something like "Trading Spaces," only on a 50,000-square-foot magnitude.

Cosmetic changes will give stores a retro-Lucky decor. The chain will cut the majority of prices for its 45,000 to 50,000 items to reflect Lucky's boast of "everyday low prices." Workers will stock new product lines on the shelves and don Lucky uniforms. The chain will revive its "Three's a crowd" promise to open up checkout counters if lines back up.

And, most obvious of all, the famous red script Lucky logo will be hoisted over the front doors to welcome shoppers back.


Date:Wed, July 18, 2007,  2:00 pm CT
Posted by: Jim McKay

As Mitch points out, they can't just say, "We're taking over and those in charge have made the biggest mistake since 'New Coke.' Lundgren and his team are out."

No. They need to make it gracious--if not for Lundgren's sake then for the sake of the value of what they are buying. I suspect it likely that some of the recent news reports that a LBO or the like was not going to happen was simply Macy's spin behind the scenes. It's an easy bet that the current management is not happy with such a buyout. Sure, they will get some nice golden parachutes, but the downgrading of Field's to Macy's was first and foremost about ego. "Saving face" would be part of any such buyout.

Also keep in mind too that it's already Christmas and the holidays behind-the-scenes at the stores we formerly loved as Field's. Any plans to bring back Field's or other regional stores will have to wait until after Christmas. I would be surprised to see any radical changes implemented until after January 1. For starters, Macy's Christmas and holiday season merchandise, bags and decorations are likely manufactured and en route to distribution centers.

So it still may not happen, but as Alan pointed out, that fact that these rumors keep surfacing with this degree of detail makes something along the lines of a sale or take over pretty certain.

Will they keep the status quo? Will they just sell off State Street? Will someone spin off Macy's North back into Marshall Field's? Will the same happen for other divisions? Will the assets be divided into those stores that should stay Macy's; those that should be sold or reverted to other name plates; and those that should be liquidated for their real estate? I've heard all those rumors. Only time will tell.

In the mean time, keep up with the boycott, the protests, the leaflets, and the rest--it's working!

Jim


Date:Wed, July 18, 2007,  1:49 pm CT
Posted by: Mitch

OK. So the news stories say that KKR would keep Lundgren in his post. I think that's a normal type of announcement. They just didn't say for how long they'd keep him. Sixty days tops and then the golden parachute.

Best to all,

Mitch


Date:Wed, July 18, 2007,  1:33 pm CT
Posted by: Deb Van Slyke

I now like in San Diego but am a Chicago girl. Was in town last month. I could weep. I could not face seeing the State Street store so I went to Water Tower Place. It looked like a Farmer's Market-just junk.

Good luck on getting Field's to return.


Date:Wed, July 18, 2007,  1:24 pm CT
Posted by: gle

WOW! Reports are coming in fast and furious from major news sources. A Yahoo news search for Macy's turned up a whole page of them in the last couple of hours.

I notice in particular a comment by retail consultant Walter Loeb in the "Tribune:" "Macy's is muddling. It is having problems right now. .... I don't believe that management wants to give up control, but it may be forced to. It has a fiduciary responsibility."

Let's hope "fiduciary responsibility" wins out!


Date:Wed, July 18, 2007,  11:09 am CT
Posted by: Mary Anne (Chicago)

I've been reading this message board on and off since it's inception. I have never purchased one thing from Messy's since the name changed from Marshall Field's, however I was forced to walk through the Old Orchard store because of freezing weather last January.

I digress. Just want everyone to know that I just purchased a wedding gift ($120) for my friend off the Crate & Barrel registry because I REFUSED to make a purchase from Macy's. It makes me sad because I know 2 years ago I would have been excited to see her registry at Marshall Field's and even more excited to pick some elegant china or crystal. Didn't even look at her Macy's registry.


Date:Wed, July 18, 2007,  10:03 am CT
Posted by: Drew

Surely the execs at KKR couldn't be so STUPID as to even consider keeping Lunkhead and cohorts at the helm if their firm purchases macy*mart:

http://biz.yahoo.com/ap/070718/macy_s_kkr.html?.v=2

Lunkhead's arrogant macy*mania has caused sales to continue downward. Perhaps KKR is more interested in the real estate than in the department stores. If they want the stores to succeed, the ouster of Lungreed and Company should the first step!


Date:Wed, July 18, 2007,  9:53 am CT
Posted by: Clint

Looks like a deal could be close for a buyout of Macy's.

http://www.wwd.com/issue/article/117398

Below are few key points of the very long article . You need to subscribe to the site so you can get the full story.

- Some say the deal was to be complete this past weekend but now they are shooting for this weekend before a key Macy's, Inc meeting early next week.

- Reports have it that Terry Lundgren and other management would be kept in place although there are other rumors management would prefer to stay independent.

- The deal could still fall apart.

- The article also cites how both Federated (before it owned Macy's) as well as pre-Federated Macy's went through very difficult bankruptcies in the early 90s. A new LBO could created a similar situation.


Date:Wed, July 18, 2007,  9:49 am CT
Posted by: Melody

Whoo Hoo?!!

AP is running a story based on the Women's Wear Daily article Clint mentions above: "Equity firm considering $24-billion bid for Macy's"


Date:Wed, July 18, 2007,  9:47 am CT
Posted by: gle

A buyout of Messy's by KKR looks closer to a done deal. Unfortunately they might keep current management personnel, including Lunkhead. (However, they will also still be stuck with us--Field's Fans!)

http://www.msnbc.msn.com/id/19827468/

The "Tribune" carried the story today. I don't see it in the "Sun-Times" yet.

http://chicagotribune.com/business/chi-070718macys,0,3944623.story?track=rss


Date:Wed, July 18, 2007,  8:38 am CT
Posted by: Alan

The latest rumors involve private equity group KKR:

http://www.chicagotribune.com/business/chi-070718macys,0,3944623.story?coll=chi-bizfront-hed

Interestingly, it's at quite a premium to the share price, and the rumor is that they would keep existing management in place. I'm not sure what the point of that is, but the key here is that the company just can't shake these rumors. Interesting times, indeed. I'm sure the company will release the perfunctory denials, but I wonder if the company is planning any substantive changes to their strategy in response to all of this.


Date:Wed, July 18, 2007,  1:38 am CT
Posted by: Jon Hardig

I love Fields-- hang in there and we can turn this around

Shop Nordstrom in the meantime


Date:Tue, July 17, 2007,  5:32 pm CT
Posted by: RG74

Macy's management receive hefty compensation for their "so called" experience ! Shareholders make an investment based on their belief that these highly compensated managers will make the right decisions.

Corporate managers in middle management (i.e. store planners,store operations managers...etc.) ,in-store general merchandise managers,buyers and above all front-line co-workers depend on the decisions of the these highly compensated managers for their very livelihood and success.

Wouldn't you think that these highly compensated managers would come together and turn around a "ship" heading in the wrong direction ? THE DECISION TO HALT THE MACY-IFICATION OF AMERICA SHOULD HAVE TAKEN PLACE AFTER THE MULTI-PERCENTAGE REDUCTION OF EARNINGS,MORALE AND LOSS OF TRADITIONS WHEN FEDERATED/MACY'S INC. DESTROYED THE BURDINE'S,LAZARUS,GOLDSMITH'S,JORDAN MARSH,A&S....ETC. PRIOR TO THE MAY MERGER.

WHAT WAS IT THAT GAVE DEPARTMENT STORE SHOPPERS LIKE US AND STAFF AT FEDERATED A SICK FEELING IN THE PIT OF THEIR STOMACHES WHEN THE MAY/FEDERATED MERGER WAS JUST IN THE SPECULATION PERIOD ? ALL ONE HAS TO DO IS LOOK AT THE ACTIONS FEDERATED TOOK WITH LAZARUS ? THE PEOPLE WHO WORKED AND SHOPPED LAZARUS WERE FURIOUS WHEN LAZARUS WAS TAKEN AWAY...TRADITIONS AND ALL !

WHAT A PERFECT EXAMPLE THAT TRULY SHOWS THE CALIBER OF THE MANAGEMENT AND THEIR COMMITTMENT TO THE VERY CITY WHERE FEDERATED WAS FOUNDED !

NO....INSTEAD, MANAGEMENT CONTINUED WITH THEIR DOWNRIGHT "IN YOUR FACE AND NASTY," MACY-IFICATION OF AMERICA BY FURTHER DESTROYING THE MAY COMPANY TRADENAMES INCLUDING THE DESTRUCTION OF FLAGSHIP STORES IN PHILADELPHIA (STRAWBRIDGE & CLOTHIER), BOSTON(FILENE'S), AND BEVERLY HILLS,CALIFORNIA (ROBINSON'S-MAY).

GRANTED,THE MAY COMPANY DID NOT COMPLETELY DO THEIR PART TO KEEP THE FLAGSHIP STORES IN FIRST QUALITY SHAPE AS THEY SHOULD HAVE...BUT THEY DID AT LEAST MAKE AN EFFORT.

TAKE A LOOK AT THE FLAGSHIP STORES IN MIAMI,(BURDINE'S), SEE THE DOWDY AND DIRTY SLAP IN THE FACE TO BOSTON THAT WAS ONCE THE FORMER JORDAN MARSH IN BOSTON...NOW OPEN AS MACY'S!

REMEMBER,THE TONE OF AN ORGANIZATION IS SET BY THE TOP LEADERS. WHEN WILL RETAIL ANALYSTS STOP APOLOGIZING FOR THIS MERGER ? WHEN WILL THE MEDIA STOP RE-PRINTING PRESS RELEASES SET FORTH FROM THE PUBLIC RELATIONS PEOPLE AT MACY'S ?

THE FORMER MACY'S MARKETING MANAGER JUST AS MUCH AS TOLD NEWSPAPERS THAT AD REVENUE WAS NOT COMING TO THEM ! THE READERSHIP OF THE NEWSPAPERS DEMAND TRUE JOURNALISM !

ENOUGH OF THE POLITICS ALREADY, MACY'S IS THE LAUGING STOCK OF AMERICA AND FOR THAT MATTER,EUROPEANS TO !

IF MACY'S IN WANTS TO RETURN TO PROFITABLITY, THEIR SHAREHOLDERS SHOULD DEMAND THAT THE BOARD OF DIRECTORS TAKE SOME OWNERSHIP AND WORK FOR A CHANGE INSTEAD OF BOWING AT THE FEET OF TERRY LUNDGREN 24 HOURS A DAY !

I'M SO TIRED OF ALFONY OR ALFANI...WHATEVER THEY WANT TO CALL IT ! I WANT TO SMELL THAT "HIGH CLASS DEPARTMENT STORE SMELL...THE KIND THAT BLENDS LUXURIOUS PERFUME WITH FIRST CLASS FOOD COOKING FROM THE RESTAURANTS IN THE STORES, THE SOUND OF THE BELLS PAGING MANAGERS TO HELP GUESTS,ALL OF IT ..........NOT THE CHEAP SMELL OF PLASTIC AND JUNK THAT WREAKS OF CHEAP,MOMENTARY LOW QUALITY, THROW-AWAY,WHO WOULD WANT IT,EMBARRASSED TO GET A GIFT TO GIVE FOR SOMEONE ATMOSPHERE !

WAKE UP TERRY ! - DEPARTMENT STORES SHOPPERS WANT TO SHOP AT THEIR LEGENDARY {{{{{FULL SERVICE...FIRST QUALITY...CARRIAGE TRADE STORES...WITH...ALL OF THE GREAT TRADITIONS.....QUALTIY FIRST CLASS RESTAURANTS...AND SERVICES.......REAL DESIGNER BRAND GOODS.....TOP QUALITY SALES REPRESENTATIVES......THE FULL PACKAGE !!!!!!

RESPECTFULLY,

RG74


Date:Tue, July 17, 2007,  4:47 pm CT
Posted by: Joe D

Today on Good Morning America, Chicago's own Melody Hobson from Ariel Capital Management mentioned Marshall Field!! She was discussing another famous Chicago entrepreneur that repeatedly tried to by Fashion Fair makeup from Marshall Field and his persistence evenutally paid off.

If only Ariel Capital Managment would buy up the stock of Macy's and force a management change!!!


Date:Tue, July 17, 2007,  4:43 pm CT
Posted by: Jonathan E. Quist

Wow. I guess I have been living under a rock - a friend from Maine just alerted me to this site.

I have lived most of my life in the Chicago 'burbs.

My great-grandmother worked in the household of Marshall Field I.

My grandmother worked in the State Street store.

My mother and grandmother never missed the opportunity to take me to the downtown stores, or the Oakbrook Mall store, where we'd always visit the candy counter.

God bless you all, for helping sustain a piece of my life.

jonathan


Date:Tue, July 17, 2007,  4:29 pm CT
Posted by: Drew

Another analyst doesn't see much improvement ahead for macy*mart:

http://biz.yahoo.com/ap/070717/macy_s_ahead_of_the_bell.html?.v=1

The calls for markdowns and promotions are moot--consumers don't want the tasteless junk macy*mart is selling. Period. The ill-conceived and poorly executed macy*fication plan has been officially in existence for almost a year, yet the overpaid, arrogant "experts" at M have been unable to "re-educate" consumers and have watched as Lunkhead's "exciting" delusions of "affordable luxury" have collapsed into the ultimate "way to flop."

The crucial Back to School and holiday shopping seasons are fast approaching. If retail experts don't see any hope in the next few months, the shareholders should DEMAND that "Lunky and his Flunkies" be personally held accountable for this debacle! Frankly, I think that the macy*s brand name and marketing strategy have little to no value at this point.


Date:Tue, July 17, 2007,  12:19 pm CT
Posted by: Philip Eichler

I goofed...the correct quote about Macy's new COO of it's home division was that his knowledge of both new and legacy STORES not customers as I had stated. Thus, I stand corrected, Macy's still does not care about its customers.....

Date:Tue, July 17, 2007,  11:53 am CT
Posted by: Jim McKay

From the Houston Chronicle:

A JPMorgan Securities Inc. analyst on Tuesday said lagging sales at Macy's Inc. could get worse before they get better, following yet another disappointing same-store sales report.

http://www.chron.com/disp/story.mpl/ap/fn/4973703.html

Jim


Date:Tue, July 17, 2007,  11:19 am CT
Posted by: Philip Eichler

Surprise! Macy's flopping home division has a new COO. John T. Harper, who started with MAY department stores in 1983 will replace Michael Osborn, a 33 year Federated veteran. Interesting that Macy's stated that Harper "has a deep understanding of customers at both new and legacy stores"....since when has Macy's cared about THAT???? Unfortunately, Harper's background at May has been mainly in accounting and finance, so that translates into more of the same exciting changes that have already taken place, i.e., can we find a cheaper shopping bag alternative to plastic?

Date:Mon, July 16, 2007,  11:16 pm CT
Posted by: Miller

Hi, All!

[ As mentioned back on June 27, all sorts of rumors are swirling among former Field's employees about what will happen to State Street and the other stores. Here's a new one. ]

Most recent rumor from a Macy's/Federated employee at "Field's" is that the State Street Flagship is to be sold to a high-end vendor (like Harrods, Neiman's, Saks or equal) that would restore the Marshall Field nameplate and quality to that store only. This same source is convinced that the transfer is in the works, (or possibly nearing final completion of the agreement and sale) noting the extreme sales decline at the State Street Flagship since the conversion to Macy's. Such an investment would seem prudent to me.

It appears Water Tower Place is doing better (about a mile away on North Michigan Avenue) and would remain Macy's and perhaps become their new Downtown Chicago Flagship. Such action to a qualified and committed buyer may get them out of hot-soup, at least in Chicago!

So, the idea of one "Harrods" store (Knightsbridge-London)or one "Bergdorf-Goodman" (NYC...and owned by the Neiman Marcus group) may be "in the cards" for Marshall Field's State Street store in the near future. In reality, "State Street was Marshall Field" and many of the the other branch stores carried the name and some of the merchandise, but the original store and building on State Street is really-really special.

However, it appears that Macy's has problems in many markets, in many downtowns from Minneapolis (Dayton/Fields) to Boston (Filene's) and beyond, including at some of its old "legacy stores", so the conversion may be (should be) broader.

If I ever desired, I could get my "generics" at Walgreens, WalMart and Woolworths, why would I ever need Macy's?...I know, Woolworth's, another all-American-New York-based company is long-gone and perhaps soon will be....

Sincerely,

Miller


Date:Mon, July 16, 2007,  9:25 pm CT
Posted by: James in Minneapolis

Gail---

I love when you are catty------even if it is just this once....LOL;

Regards,

james


Date:Mon, July 16, 2007,  8:34 pm CT
Posted by: TAA

My grandmother retired from Marshall Field's and I have many fond memories of going to the employee Christmas party as a kid every year. But you know what? I'm actually glad they changed the name to Macy's. If they would have retained the name and sold the cheap products they do, it would have just added insult to injury. I went back last April and it's the same junk and same poor service they have here in NYC. Keep it a Macy's as long as the service provided and quality of the items they sell warrant the Macy's name.

Date:Mon, July 16, 2007,  4:20 pm CT
Posted by: gle

Support for our cause is becoming more and more obvious.

Mine was one of the opinions published in Sunday's "Chicago Tribune Magazine." I didn't even know what was in the paper yet, when I was inudated with congratulations at church coffee hour. We had a big discussion about Messy's disrespect for Chicago.

My employer handed me a copy of the "Tribune Magazine" on Monday morning, and made copies for the rest of the office (we are 100 percent pro-Field's).

People seem to be rooting for us everyplace now. I don't dare go out without my "I Want My Marshall Field's" button. It gets a lot of positive comments.


Date:Mon, July 16, 2007,  12:22 pm CT
Posted by: Jim McKay

CNNMoney.com

"Deutsche Bank analysts in a research note concluded that retailer Macy's Inc. (M) is a good leveraged buyout candidate."

http://money.cnn.com/news/newsfeeds/articles/djf500/200707161115DOWJONESDJONLINE000363_FORTUNE5.htm

MSNBC.com item

Clothed in buyout rumors

Experts don't expect Macy's sale, but robust private equity market spurs buzz

http://www.msnbc.msn.com/id/19783210/


Date:Mon, July 16, 2007,  5:23 am CT
Posted by: Steven

Popular deli coming back to Lincoln Square

Delicatessen Meyer, a fixture in Lincoln Square, shut its doors in late March because of unpaid bills. Now, a Chicago family whose own deli has been around for 36 years is bringing it back to life.

The Luszcz family, proprietors of Gene's Sausage Shop in the Belmont-Cragin neighborhood, bought the property, which had been acquired by the U.S. Small Business Administration in a court-ordered sale, and will re-open it.

They will rename the shop Gene's but are looking into whether they can also work Deli Meyer into the name.

They'll sell German specialties as well as other "old-world European" foodstuffs, including cabbage rolls, crepes and herring -- all made in-house.

When Meyer's closed, Ald. Gene Schulter (47th) said he was "besieged by developers that wanted to knock it down. Other people wanted to put in restaurants." But residents, by and large, told Schulter they wanted to save the deli.

See, Terry, businesses do come back from the dead. And even an alderman can listen to what customers want.

I missed Meyer's. It was the only place I knew of that sold good pepper salami. Can't wait for it to reopen.


Date:Mon, July 16, 2007,  1:29 am CT
Posted by: James in Minneapolis

My sister came over today and we walked over to Lake Calhoun as it is opening weekend for the Aquatennial, the Minneapolis Summer Festival. We wanted to watch the Milk Carton Boat Races and also see the Sand Sculpture Competition.

She lives in the Northeast 'Burbs of St Paul. Maplewood Mall is near her house. The newest Marshall Field's store in the Twin Cities was there and opened as a defensive measure after the heinous Mall of America opened. It was a way for Field's to place a store between that fast growing 'Burb geographic area and the MOA. Now of course it has become a macy's.

You may recall that during the Winter, my sister relayed the information that after a blizzard, when the Maplewood Mall management was having difficulties finding places to pile the snow after plowing the Mall's parking areas, they decided to just pile it in macy's lot since there were never that many cars there anyway. Today while walking to the Milk Carton Boat Races, we shared a good laugh as she relayed the Summer Mall story. Apparently the Mall is sponsoring a huge "Art Tent Sale"...... That concept alone makes me laugh, but it gets better. And of course so as not to detract from parking near the busy stores, they have erected the tent in the macy's parking area since that is so often empty.

When I wanted to know more about why she personally despises macy's (Gawd knows I have my own dozen reasons), she stated that there is no Petites Department any longer-----Liz Claiborne petites are gone and that is what fit her perfectly; they had like 3 Lizzie items & everything else was Style & Co and all the other junk.


Date:Sun, July 15, 2007,  9:39 pm CT
Posted by: Richard Hyde

In regards to Phillip's post,

That is very interesting about Neiman's survey. Foley's was a competitor in many of their markets in Texas and the Southwest. They have benefited, as well as other retailers, from Foley's demise. I truly wish a white knight would come in and buy out Macy's, chop it up and restore the regional names and traditions. Wouldn't it be fabulous for Boston to see the return of Jordan Marsh and/or Filene's? Atlanta to have Rich's restored? I. Magnin and Bullocks/Bullocks Wilshire return to California? Burdines to Florida and Foley's to Texas? and the list goes on and on.....


Date:Sun, July 15, 2007,  9:27 pm CT
Posted by: Paul F

"Macy's is a story that is so uncertain right now, so much there has to be fixed," said Walter Loeb, a New York retail consultant.

The Board of Directors would be smart if they got their top dog fixed. His name is Terry.


Date:Sun, July 15, 2007,  6:49 pm CT
Posted by: Gail

I hate to be catty .... Well, maybe I don't mind being catty just this once .... And maybe this isn't exactly the first time .... But allow me to continue ....

I find it interesting to think about Terry Lundgren's efforts to market products with the names Martha Stewart and Donald Trump attached to them. What do Martha Stewart and Donald Trump have in common? Yes, that's right, ladies and gentlemen, they are both ego maniacs. Make that GIANT ego maniacs. You can tell a lot about a man by his heroes. Lundgren has shown us his.

Mind you, both Stewart and Trump have some admirable qualities. Stewart built a successful corporation based on her design and marketing skills, and the skyline of New York includes several architectural memorials to Trump's business acumen. In contrast, so far, Lundgren himself is better known for what he has destroyed than for what he has created.

But does either Stewart or Trump possess the kind of image that Macy's (let alone Marshall Field's) should wish to project? For years, Ms. Stewart sold her wares at Kmart, and I don't recall anyone commenting to me that the quality was just too good for Kmart shoppers. As astute marketing professionals know, it is almost impossible to take a tradename "up"; the only direction a tradename can go without a great deal of effort is down. The Stewart name can only drag Macy's further downmarket.

As for Mr. Trump, I understand that Macy's is launching a line of furniture in his name. All I can say is please, please, please, don't let the line include carpets. It's not just that the State Street Store shouldn't suffer the indignity of offering "Trump Rugs" for sale. No American department store should suffer that fate.


Date:Sun, July 15, 2007,  5:00 pm CT
Posted by: Jim McKay

MarketWatch's Jennifer Waters has a new column out this afternoon that considers the liklihood of an LBO of Macy's.

Buyout for Macy's? The numbers add up
But management might not be able to stomach another LBO

http://www.marketwatch.com/news/story/buyout-macys-analysts-say-numbers/story.aspx?guid=%7BF3FEBFDE-C297-4251-BF2F-B0AAF26DBBD2%7D

Jim


Date:Sun, July 15, 2007,  3:34 pm CT
Posted by: Drew

This analyst notes that many of macy*mart's problems are "internal." How much different the picture might have been if macy*mart gave the customers what THEY wanted instead of what Lunkhead wanted:

http://www.bizjournals.com/albuquerque/stories/2007/07/09/daily22.html?b=1183953600%5E1490544

BTW, has anyone else noticed a sharp decline in M's print and TV advertising lately? There's been a major reduction in media ads as well as in direct mailings in the Pittsburgh market. Wonder what that's all about?


Date:Sun, July 15, 2007,  1:46 pm CT
Posted by: Meghan Collins

My grandmother worked at the State Street Store in the late 1800's she was able to purchase an 11 piece set of Limoges china due to the 12th being on display. I have the china and it is priceless in a money sense as well as a history sense. I look forward to passing it on to my children when they are a bit older. Lunch at the Walnut room was a rite of passage as a young girl and happily my daughters were able to partake in that rite. My grandparents live, worked, and raised a family in Chicago. I emailed Macy's before it happened and suggested they incorporate the names, say Marshall Fields by Macy's as to not totally offend. I am not getting over it I am just shopping elsewhere.

Date:Sun, July 15, 2007,  1:01 pm CT
Posted by: mg

I just want to say I miss my Marshall Field's so much. The comfort of the familiar, the traditions, the memories, the merchandise... Don't these people get it? How much they could gain (in profit and good will) if they could just own up to the fact that they made a mistake!

When I walk thru Old Orchard past that old building that I practically grew up in, I can't even look in it's direction. (Anyone remember lunch at the Hawthorne Room?) Honestly, it makes me want to cry sometimes when I catch a glimpse of that gigantic, ugly red Macy's sign. It's just that, you know...I know you have to accept that things in life will change, MUST change...but the switch from Marshall Field's to Macy's is unacceptable!


Date:Sun, July 15, 2007,  9:48 am CT
Posted by: Withheld

My letter was one of those published in today's Chicago Tribune Magazine. Had I not seen the info about the original pro-Macy's letter and the reminder to reply to such letters, I wouldn't have done so.

Thanks to all of you here.


Date:Sun, July 15, 2007,  9:10 am CT
Posted by: Jim McKay

Thanks to those who spotted the Chicago Tribune Magazine letters today. You can view them on the web as well, but the print edition gives the full effect.

Please remember to offer your own comments by writing tribmag@tribune.com

The Trib Mag letters are at:

http://www.chicagotribune.com/features/magazine/chi-mxa0715magletterjul15,1,4173929.story

Pages 1 and 18-19 of today's New York Times has a feature about "The Wealthiest Americans Ever." Marshall Field, namesake of the department store that is synonymous with generations of Chicagoans, is featured. The web version included a reprint of Field's January 17, 1907 obituary in the New York Times. It's interesting to note that 100 years later to that day--January 17, 2007--The New York Times would run a story featuring some of us Field's fans making a case for the return of the store he founded. Today's New York Times points out that Field made most of his money from real estate. It made me think that today's tycoons, investors and LBO mavericks should note that he DIDN'T sell the store and he managed to make a fortune in real estate.

Direct link to the portion about Marshall Field I is at

http://www.nytimes.com/ref/business/20070715_GILDED_GRAPHIC.html

Jim


Date:Sun, July 15, 2007,  9:06 am CT
Posted by: denise rule

TRIBUNE MAGAZINE, SUNDAY 7/15, p.6!!!! Oh so happy are we!!! Great job!!! (even a cartoon!!!!) We need to match our hundreds this Sept. 9th on State St., please plan ahead!

Date:Sun, July 15, 2007,  7:06 am CT
Posted by: Mike M

Today's Chicago Tribune Magazine has three great letters supporting the return of Field's.

Date:Sat, July 14, 2007,  11:13 pm CT
Posted by: Nathan W

I really must commend everyone involved in this boycott, it is more then just a few fanatics. Thank you for all your hard work. It is paying off.

I just got back from my cousin's wedding reception down south of 80 (Manteno). While eating I over heard my cousin's aunt from his other side and just had to smile. It seems she lives in Milwaukee and works for the Boston Store. Her and the other women in there late 50s were gossiping and all were in mutual agreement that the Boston Store and Carson's and Bergner's were very nice and they liked them. Then Macy's came up--I nearly spit my food out. They can't seem to see how the Macy's in the south suburbs can stay open since they are 'empty' and 'full of junk' to quote the Boston Store worker. And she knew that Chicago was boycotting Macy's and she seemed to think that at least State Street would be returned to Marshall Field's as it had lost so much in sales from the conversion to Macy's. And she was taking like the name change back is happening, not they're thinking about it.

I just had to share this and I hope she's right. Nothing would please me more then to see Macy's booted off State Street. They can take one of the small shops opening in the old Carson's building since that's all the space they'll need to sell their 'junk' to the five people that buy it. To me, this shows just how widespread the Macy's failure has gone. It's coming from both ends. We have this website using the new age way of sharing our great dislike of Macy's. And we have the old school way for sharing our dislike--women gossiping. That word of mouth was why Field's became known for 'Give the Lady What She Wants' since it does more to improve business then any amount of marketing/advertising. I hope to have Field's sense of class and not say 'I told you so' when Terry's bubble bursts and the real world (not the paper make-believe one' comes rushing in.


Date:Sat, July 14, 2007,  8:12 pm CT
Posted by: Jim McKay

Thanks to all who helped make it possible on State Street late thie afternoon as Mike M led the way with leafleting along with a special distribution of Gail's "Forever Marshall Field's" pin-on buttons.

It was especially busy today with leaflets being snapped up by eager Field's supporters at almost twice the usual rate.

As someone in another forum pointed out, here it is, almost a year later and people still REALLY want their Marshall Field's.

Jim


Date:Sat, July 14, 2007,  5:30 pm CT
Posted by: Joel

Marshall Field's,during the early 1970's,used to run ads in the New Yorker magazine.At the bottom of the ad,they would say,"MARSHALL FIELD & Company,NOTHING LIKE IT BACK EAST."

Although we had world class carriage trade stores in New York,(i.e. B.Altman & Co. ,Lord & Taylor,B.Goodman,Bonwit Teller and Saks), LET IT BE SAID THAT TODAY'S MACY'S IS CERTAINLY NO MARSHALL FIELD'S BY ANY MEANS !

Isn't it time to bring back Marshall Field's ?

Sincerely,

Joel

Bethlehem,Pennsylvania


Date:Sat, July 14, 2007,  10:55 am CT
Posted by: Philip Eichler

Furniture Today had an article this past week about Macy's excitng new TRUMP furniture line to debut July 19th....available at Herald Square one store on Long Island and one in Paramus, New Jersey...how does THAT fit into the national one brand plan? Perhaps they're learning the error of their ways and keeping their New York focus where it belongs?

Another little side note: I received an on-line survey this week from Neiman's inquiring about my shopping habits for home related goods. While I now purchase a good chunk of clothing from Neiman's, I don't really buy much more from them. Anyway, when giving choices for other stores, websites, etc., both Macy's AND Foley's were listed as choices. Obviously, almost a year later, Foley's is still around in the minds of other merchants and looking to tap into that shopper.


Date:Sat, July 14, 2007,  8:16 am CT
Posted by: BLL

I'm originally from Chicago - but now Southern California - but still have clothing I bought at Marshall Field's. I remember when I was young we'd go there to buy all new outfits after summer was over - when school start and I couldn't wait to wear them. My mom also purchased a mink coat a mink stole there. Now as adults my sister (who lives out here in California with me ) and I STILL would go there when visiting Chicago. It's like a landmark there & why they had to change it to Macy's I don't know. Couldn't they just have bought it but left it as Field's? So many friends I have still living in Chicago are besides themselves even though the change was months ago.

Go ahead -- buy the Sears Tower Bldg but leave Marshall Field's alone! Whoever those Macy's people are they clearly are NOT from Chicago - so take an old landmark away from where YOU live, change the name & buy THAT & make a Macy's out it.

Those people are making Macy's sound like a McDonalds chain !

I'm speaking out for soooooooooo many people I know!

Please think about it, Macys, will you?


Date:Sat, July 14, 2007,  12:15 am CT
Posted by: Sean Courtney

I don't know if it's been mentioned here before, but something occurred to me...

I've noticed that in the ten months since Marshall Field & Co. converted to what it is now, they have yet to install permanent signage; the only signage the store has is easily-removable awnings with the store's name. I wonder if they did this just in case the transition was a failure so that they could easily revert the name back??

You just gotta wonder.

Note from Jim McKay:
FieldsFansChicago.org was among those at a special hearing on September 15, 2006 before the City of Chicago Zoning board. Thirty-foot by 6' signs with a red star were proposed for the State Street and Randolph sides of 111 N State, above the 13th floor windows. A third sign was shown in a report in a previous issue of Crain's--it would have been on the Wabash side--but Macy's apparently dropped that part of the plan. Our position was that the store at 111 N State did great business for over 100 years without the need for such a huge light up sign that would only serve to deface the historic building's facade.

Eventually, the signs were approved, contingent on Macy's installing a green roof on the store. Clearly this makes installation of the signs a bigger process. I'm not so sure we will ever see these signs installed.

If precedents at other former May regional chain flagships are any indication, it would have been likely that most all of the 12 brass "Marshall Field and Company" plaques would have been removed and replaced with "Macy's" plaques. However, thanks in part to a column by Roger Ebert, the plaques were landmarked. Especially after seeing the horrible condition of the plaque marking the 1996 change from Jordan Marsh to Macy's at Downtown Crossing, I'm glad they have not yet put up the additional plaques telling the store of Marshall Field's. I hope they never do.


Date:Fri, July 13, 2007,  8:41 pm CT
Posted by: Joe D

Okay retail experts, I have a poll for you!

It's Martha Stewart Collection vs Chris Madden vs Martha Stewart Everyday

Has anyone out there compared the quality & value of these three brands? If anyone can think of another celebrity brand of department store goods let me know.

The competition is stiff her. I would assume that in reality these brands have to battle it out with Cost Plus World Market, Pier 1, Bed Bath & Beyond, Linens & Things, Sears, Kmart, Target, Walmart, etc.

I am very curious to hear how JCP's Chris Madden stacks up to the competition. I remember them doing a great job launching her brand a few years ago, but I have no idea how successful it has been.


Date:Fri, July 13, 2007,  3:56 pm CT
Posted by: gle

MARKETING THEN AND NOW

Marketing the Way I Was Taught

1. Attract attention
2. Create desire
3. Make your sales pitch
4. Get committment

Reinvented Marketing
1. Make a change
2. Tell customers they HAVE to accept change
3. Blame the weather, gas prices and the housing market because customers won't accept change
4. Tell the media that customers are stubborn, balking and need to be re-educated on how to shop


Date:Fri, July 13, 2007,  12:21 pm CT
Posted by: RG74

Dear FieldsFansChicago Friends,

Macy's is suffering from a blend of public relations problems, poor decision making and overall lack of regard for the vendors who did business with the former regional department store brands for years.

Terry Lundgren made a significant investment to translate all of Federated and May's regional tradenames over to MACY'S NEW RED STAR LOGO, to gain so-called synergies, and cost savings.

The question in my mind is the following; was it worth it ?

All of us here know it wasn't, but what was the worst part of this nightmare ?

PERHAPS WE COULD REVIEW AND SUMMARIZE EXACTLY WHAT DAMAGE THIS MERGER HAS DONE TO THE STORES SINCE FEDERATED STARTED MAKING ALL OF THESE CHANGES.

I look forward to hearing from everyone.

Sincerely,

RG74


Date:Fri, July 13, 2007,  10:28 am CT
Posted by: LiMack

State Street (that great street) requires and deserves a top notch department store shopping venue, and that department store needs to be Marshall Fields. We must keep fighting to have Marshall Field's restored to its historic home-- 111 N. State Street, Chicago Illinois!

Date:Fri, July 13, 2007,  8:29 am CT
Posted by: Drew

The Business Week article summarized macy*mart's problems in the second sentence of this paragraph:

"Macy's poor results came on the heels of a 3.3% drop in comparable-store sales for May. The weakness came from Macy's legacy stores as well as from the former May stores, whose customer base the company seems to have lost in the shift to trying to attract a new, lower-end consumer"

If Lunkhead would ever step outside his sheltered existence, he would see that there are many stores that already cater to the "lower end consumer"--Sears, Kmart, wal*mart, Value City, Dollar General, Big Lots, Family Dollar and others. These stores have been around for years and are basically SUCCESSFUL because they understand the needs and wants of their target audience.

Lunkhead's macy*fication strategy was destined to fail since the needs of the "lower end consumer" were adequately satisfied at existing retailers. In other words, there was NO NEED for another retailer in that category.

After almost a year of the Red Star Store's missteps and failed strategies, I sincerely doubt that the macy*s name has much value or credibility with shoppers. Perhaps the new owners could restore the old names, quality, service and value with a relaunch similar to "You asked, we listened...WELCOME BACK to Marshall Field's/Kaufmann's/Filene's/Foley's/Burdine's/Lazarus. Everything you came to expect and trust at your favorite store is back!"


Date:Fri, July 13, 2007,  2:57 am CT
Posted by: RG74

Dear Fellow Fields & Regional Federated/May Nameplate Supporters & Fans,

Although my story for today deals with another industry, the situation was very similar to ours. Back in 2005, the radio industry companies decided to respond to competition from the IPOD, SATELLITE RADIO and INTERNET RADIO by HOMOGENIZING MANY OF THEIR RADIO STATIONS INTO ONE COST CUTTING FORMAT CALLED JACK-FM !

Truly an amazing comparison, many of the stations that included the Oldies format, suddenly fired the on-air staff (DJs), mixed up songs in no particular order, and branded all the station with same logo and statement. JACK-FM, PLAYING WHAT <<<<WE>>>>> WANT ! Notice,it is not what the listener wants.

Making matters worse, the on-air voice-tracking was done with a piercing obnoxious tone. Very upsetting ! Petitions went out all over the internet, and feelings were hurt ALL IN THE NAME OF COST CUTTING, LEAVING DEDICATED LISTENERS AND STAFF OUT IN THE COLD !

Respectfully,

RG74

HOWEVER, TODAY CBS RADIO ADMITTED THE ERROR OF THEIR WAYS (AT LEAST FOR THE FLAGSHIP STATION IN THEIR NETWORK...101.1 WCBS-FM, NEW YORK.)

YES...NEW YORK ! CORPORATE RADIO REALIZED THE ERROR AND HAD THE GUTS TO CORRECT IT !

SIGHS OF RELIEF, THE REINSTATEMENT OF ONCE FIRED AIR TALENT WERE BROUGHT BACK, AND THE LISTENERS ARE VERY VERY HAPPY ! CALLS CAME IN FROM FRANKI VALLI,THE BROOKLYN BOROUGH PRESIDENT, LISTENERS AND THERE WAS A BIG SIGH OF RELIEF TOPPED OFF WITH A PARTY AT THE STATION !

NOW...IF ONLY THE COURAGE AND CONVICTION WOULD SPREAD DOWN TO MR.TERRY LUNDGREN AND THE BOARD OF DIRECTORS AT MACY'S TO RETURN MARSHALL FIELD'S (NOT JUST IN NAME, BUT IN FULL-SERVICE,QUALITY DESIGNER,WORLD CLASS TRADITIONS AND DEPARTMENTS LIKE FULL-SERVICE RESTAURANTS,GOURMET,IN-STORE CLEANLINESS,FULL TRADITIONS,THE STATE STREET CANDY KITCHEN AND MORE) AND DITCH THE CHEAP HOUSEBRANDS, PERHAPS THE ONCE LOYAL DEPARTMENT STORE GUESTS WOULD RETURN AND SUPPORT THE COMPANY !

BRING BACK THE LOYAL GUESTS AND STAFF MORALE...BRING BACK THE FIRST CLASS QUALITY AND SEE PEOPLE RETURN TO SHOP LIKE NEVER BEFORE ! ADMIT YOUR MISTAKES MR.LUNDGREN ! IT'S NOT TOO LATE ! NOW IS THE TIME !

PLEASE, PLEASE , PLEASE...OH PLEASE,BRING BACK OUR MARSHALL FIELD'S !


Date:Fri, July 13, 2007,  1:15 am CT
Posted by: Ron Almiron

I am proud to say that since 9.09.06, I have still avoided walking into or buying anything the stores formerly known as Marshall Field's. I still hope that Federated (so desperate are they to ram the brand down our throats that even they are now changing their corporate name to you guessed it) comes to their senses and changes the Midwestern stores back to Marshall Field's. I'm sure you are all aware this has been like New Coke. So Federated tried to save a few bucks on internal printing and shopping bags by giving all their stores the same name. Well, you know, it's backfired! Chicagoans cling to tradition. The Frangos, the store displays at Christmas time, the Walnut Room, the forest green--it's literally generations of the shopping experience. Try getting that on Amazon.

Date:Fri, July 13, 2007,  12:30 am CT
Posted by: Steven

I was curious about the Martha Stewart stuff, so rather than drag myself on another depressing trip to State Street to check it out, I looked at it online.

Wow. Am. I. Un. Impressed. (I say that in a monotone voice that sounds like a soft thud.)

Where did Macy's get its buyers? If you look at HGTV and all the design shows on TV, you get the impression that hip design and color are all the rage. Bed Bath & Beyond seems to have figured this out with their new line of bedding designed by Angela Adams. But Macy's seems stuck in a time-warp with Martha Stewart's stuff that looks like grandma's hand-me-downs (not heirloom).

Not surprised sales are starting out slow.


Date:Thu, July 12, 2007,  9:41 pm CT
Posted by: A. Perkins

Carsons' sales,

>From the Business Journal of Milwaukee.

"Total same-store sales dropped 8 percent in June, and those sales include those of Bon-Ton and of Carson's, a company Bon-Ton acquired in 2006. Bon-Ton same-store sales dropped 8.1 percent and Carson's same-store sales dropped 1.7 percent compared with June last year."

All and all, Bon-Ton's best stores are the ones that are located near former Field's stores!

AND CARSONS' STILL DID BETTER THAN MACY'S!!

http://www.bizjournals.com/milwaukee/stories/2007/07/09/daily45.html?from_rss=1


Date:Thu, July 12, 2007,  8:49 pm CT
Posted by: Zelda

Once again, Lunkhead has failed to deliver.

I feel it in my bones that a buyout is imminent. I just hope and pray the buyer has the good sense to return the regional stores, especially our beloved Marshall Field's.

If the worst happens, and they turn 111 N. State into condos, I think us Field's Fans should get together to buy a whole floor (with a view of the Tiffany glass ceiling. We could have timeshares!

Anything is better than Macy's. They have defiled our city, they have defiled our history, they cut the heart out of State Street, and let's face it: there's no place like Field's.

Today I walked through 2 former Field's stores, the one at Northbrook Court and State Street. At Northbrook Court I could park very close to the door, which we entered just to pass through to get to Lenscrafters. The store was almost empty, and I only saw one customer with a Macy's bag. Later int he afternoon, I did my daily walk through State Street. There were people but only two bags. I only see 3 or more bags on sale days. Sometimes I wonder how they can afford to keep the lights on.

Hang in, people, we are definitely having a soboring effect, and I feel the first stage in our campaign is almost over. It may not be the beginning of the end, but it seems like the end of the beginning, as Churchill said.


Date:Thu, July 12, 2007,  7:51 pm CT
Posted by: Bob Warsham

"...a takeover could be good for Macy's, showing confidence in the brand while bringing in new blood and fresh ideas."

this appeared on the Fox News site...complete URL is:

http://www.foxnews.com/story/0,2933,289095,00.html

I had business to do in Ann Arbor today and stopped by Briarwood Mall and walked through the Macy's branch. This store was in the process of being totally remodeled to Marshall Field designs about the time the May Company sale. The store remains in good shape, but the merchandise has been dumbed down like the rest of the former Fields stores. Looked at the new inventory of Martha home goods...a lot of it is the same merchandise as available at Williams Sonoma and other stores...prices seem a bit high and the darker robins egg blue color and typeface reminds me of the Martha goods at KMart. One of the sales clerks said they understood sales have been poor at best in the test stores.

I'm hoping for new blood and fresh ideas as the only way to see a merchandise recovery at the former Fields stores, if not the name.

Macy's just reported slower sales and revised their forecast down.

but this may not be just the May stores...seems like chain wide!


Date:Thu, July 12, 2007,  7:19 pm CT
Posted by: Jim McKay

Here's a link to an interesting article about Macy's vs Nordstom. Don't agree with everything but it does specifically discuss Marshall Field's.

http://www.businessweek.com/investor/content/jul2007/pi20070712_904504.htm

Jim


Date:Thu, July 12, 2007,  7:04 pm CT
Posted by: Bev

Same Store Sales June 2006/2007 ---please correct me if I am wrong.

Macy's down 2.7%

Bon-Ton down 8% (parent of Carson's; have not seen if Carson's was better or worse)

Nordstrom up 2% (did especially well in the Midwest)

Saks down 5%

JCPenney down 1.5%

Kohl's down 4.9%

Target up 3.3%


Date:Thu, July 12, 2007,  5:25 pm CT
Posted by: Steven

Only CNN Money mentioned Field's in its blurb about Macy's declining sales:

"Markdowns in men's and women's apparel were steeper than expected, said Goldman Sachs analyst Adrienne Shapira. Shoppers at regional chains that were converted to Macy's last fall, including Marshall Field's, Filene's and Foley's, continue to balk at the makeover. While Macy's has stepped up coupon offers to many of those shoppers, apparel sales overall were soft."

What's that I read? Balk? To stubbornly refuse to proceed or to do something specified?

Yes, I do believe the Goldman Sachs analyst has CAUGHT ON to the fact that attitudes towards Macy's are NOT GOING TO CHANGE.


Date:Thu, July 12, 2007,  3:05 pm CT
Posted by: Mrs. W.

All,

Can't imagine why "M" stock fell over 3.5% today! Oh my, and the next couple of months is only going to get worse for Messy's.

The second strongest buying season starts now, "Back to School".

I have 4 kids, and always did alot of buying at Marshall Field's in years past, last year included before the changeover. Do you think alot of us Field loyalists are going to even set foot in their stores, not a chance. Messy's by pushing themselves into the mucky middle to lower end stores competing with Target, Walmart, Penny's and Kohl's doesn't stand a chance. If I want cheap mfg. goods I'll shop Kohl's, Penny's and Sears. Target and Walmart will shine for back to school because it's a one stop shop for computers, dorm room assesories, supplies and clothes. Messy's has elimated kids shoes, Fieldgear, all betterwear kids clothing including Field's having children's exclusives on Dolce & Gabbana and Juicy Couture lines. Why would anyone want to shop Messy's for their private label crap plus their supposed big names of Puma, Claiborne, RL, and Perry Ellis that you can find at any outlet center across America. That coupled with news that their customer service is the worst among retailers, can anyone say Way to Flop, Messy's!

Bring back Marshall Field's or sell the division to someone who can operate a mid to upper tier department store. They just don't get in NYC and Cincinnati that no one likes Messy's here in the heartland. I can't recall in recent history of so many people absolutely despicing one company so much, but then again we're from Chicaaaagoo and were not going away.... continuing to make noise and bring the ultimate department store back, MARSHALL FIELD'S FOREVER!

Mrs. W


Date:Thu, July 12, 2007,  1:07 pm CT
Posted by: Nicole M. P.

I'm 25 years old and I've lived in Chicago most of my life, when I was a child my family would take me down to see the "Marshall Fields" windows during x-mas, I currently work downtown right down the block from state and randolph, when purchasing new furniture for my home I looked at Macy's thinking it couldn't have changed that much from the wonderful store fields was, boy was I wrong. From the second I walked in, I new that it was going to take a lot more than a good price to get me to buy something there. To my surprise, I didn't have to worry about that because not only did I walk around for 1 hour without one salesperson asking me if I needed some help but also the place was a mess. I am happy to say that I took my $2,500 business directly to carsons and had a wonderful man by the name John answer my every question without hesitation. The only downside now is that Carson's on state is also gone leaving many mid and south loopers having to treck all the way to Nordstrom, no problem for me though, as long as I don't have to shop at MACY'S!!!

Date:Thu, July 12, 2007,  9:56 am CT
Posted by: Drew

Another month of disappointing sales at macy*mart. What a shame!Terrible Lungreed's "re-education" strategy obviously hasn't gotten consumers "excited" about shopping at M.

http://biz.yahoo.com/ap/070712/retail_sales.html?.v=5

It's surprising the decline wasn't even greater since the stores are nearly deserted. The former Federated-owned Lazarus stores in Pittsburgh aren't particularly busy, and the converted Kaufmann's stores seem to have more employees than customers on the floor. The customers stay away since macy*mart has drastically cut back on the better lines and filled the stores with imitation designer goods.

The articles about the planned cutbacks at Liz Claiborne illustrate another problem caused by the Red Star Menace. Not only were thousands of jobs lost with the May Company conversion, more jobs are lost as macy*mart stocks its stores with cheaply made knock-off merchandise imported from the sweatshops of third world countries.


Date:Thu, July 12, 2007,  9:45 am CT
Posted by: gle

Does this news surprise us?

"Reuters" announces "Macy's cuts quarterly profit outlook on weak sales." The article admits that sales in former May stores have been disappointing and June marked the fifth-straight month of missed expectations.

http://www.news.yahoo.com/s/nm/20070712/bs_nm/macys_sales_dc_2

"Bloomberg" says "Macy's June Sales Fall; Wal-Mart Exceeds Estimates." This article claims Messy's same-store sales have fallen and the company is cutting its forecast "as higher borrowing costs and gasoline prices limited consumer spending." Then why does the next sentence say, "Sales at Wal-Mart Stores Inc. and J.C. Penney Co. EXCEEDED estimates?" Interesting.

http://www.bloomberg.com/apps/news?pid=20601103&sid=aF30qWHqoPYc

Date:Wed, July 11, 2007,  11:28 pm CT
Posted by: Miller

Hi, All!

A few key words to notice "between the lines" of recent reports. The articles posted that an LBO is not likely, from their perspective, but there are other ways of acquiring a company and corporation. Something's in the works!

Also, the term "bankruptcy", refering to a past history, was also mentioned in the same article, with lagging sales and difficulties merging former May stores, including Field's "into the fold". These are key words and they send a strong message to investors, Wall Street and the world.

It is clear that something will happen to Macy's in the next few months, and perhaps it will be a year. Too many rumors and much speculation on this company is being picked-up and that's not good either! These rumors may indeed reflect large troubles, a potential buyer/suiter, and even a repeat of the "B-word", which may bring a lower price or deal on the stock. So, I would imagine that many are watching the sales reports, the stocks quotes, and quietly "waiting in the wings" for the right time to make a move. Remember these things take time and we'll only hear about it in the press when the deal is nearing completion or is a nearly "done-deal".

Remember, that its only been 9 mos since the conversion of the Marshall Field stores, and they need to either fail greatly or "stick it out" for one-year at a minimium. In the meantime, keep up all of the efforts to bring about the change back to Marshall Field.

It will happen, its just a matter of time! Too much is at stake and the name is evidently "the gold standard"...and even more so, now that it was so foolishly removed...and done so against many professional opinions in Minneapolis at HQ, in NY, Chicago and across the country.

Like I stated prior, the NEW Federated-Macy's (post 1987)is not capable of running a 1st class and complex operation like Marshall Field and they've already proved it, in so many ways !

Keep up the positive efforts!

Miller


Date:Wed, July 11, 2007,  10:10 pm CT
Posted by: A. Perkins

To LiMack and all,

No, Terry Lundgren is designing a line of wedding dresses and is opening a bridal shop in his name. Every wedding dress will come with a matching blindfold so that only the groom and not the bride can see the dress before the wedding!


Date:Wed, July 11, 2007,  8:39 pm CT
Posted by: Jim McKay

Just a reminder that whenever you see something about Marshall Field's, Macy's, buyouts, sales stats, and more, you can ALWAYS help byt writing in to the newspaper, TV station or other media outlet that is publishing the information. Do this even if it is favorable to our cause. Even if they do not print your letter, it registers with those who are editors, producers, content providers, etc.

So be it like today's report about that single Citi analyst who says a buyout is unlikely, tomorrow's release of June sales reports, or some future buyout rumor, it's important to write to let the media know that former Marshall Field's stores--including the one at 111 N State--are by far most valuable when they are run as Marshall Field's in quality and service as well as name. Be very certain to point out that the boycott is working.

Just to get you started in case you don't have the info handy, here are some suggestions.

* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated copy of your response,if you get a copy at all. It is very important that you keep a copy for your records.

* The Letters to the Sun-Times should be sent to: letters@suntimes.com

* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com

* The Letters to Crain's Chicago Business should be sent to: letters@chicagobusiness.com.

* About New York Times Letters to the Editor: They should be especially succinct and sent within 48-72 hours to letters@nytimes.com

* NY Times also has suggestions for letters: http://www.nytimes.com/ref/membercenter/help/lettertoeditor.html

* Please remember to include a daytime phone number for verification purposes.

* Be certain to indicate in your letter that it is "for publication."

* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclusivity.

* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the largercause.

* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.

I admire you for making a difference!

Jim


Date:Wed, July 11, 2007,  7:35 pm CT
Posted by: L. Grand

MacyC-s closed two Kaufmann Stores leaving lots of empty C,acreageC. for malls to fill. Fortunately, mall management will capitalize on this MacyC-s move.

OPEN-AIR ELEMENT BREATHES NEW LIFESTYLE INTO POLARIS

by Brian R. Ball, Business First of Columbus, July 6, 2007

http://columbusretrometro.typepad.com/columbus_retrometro/2007/07/open-air-elemen.html

LIZ CLAIBORNE PUTS 16 BRANDS UP FOR SALE, TO CUT JOBS JULY 11, 2007

>From the article: C,New Chief Executive Officer William McComb wants to lift revenue from company-owned locations following a drop in sales to Macy's Inc. as department stores demand lower prices.C.

http://bloomberg.com/apps/news?pid=20601205&sid=a2Zpchp39SfA&refer=consumer

>From Brandweek, July 9, 2007: HOW SOME RETAILERS ARE GETTING RELATIONSHIPS RIGHT. AND WRONG by Kenneth Hein Nearly 1,200 customers were surveyed online last fall about the relationship they have with retail chains.

[MacyC-s was at the bottom, with Walmart ranking two places higher. This article tells why Barnes & Noble, among others, ranked at the top of the list, but then thatC-s what weC-ve been saying all alongC]

http://www.brandweek.com/bw/search/article_display.jsp?vnu_content_id=1003608702

FINANCIAL FIRM ACQUIRES CHUNK OF MACY'S STOCK

Cincinnati Business Courier - 10:37 AM EDT Wednesday, July 11, 2007

http://www.bizjournals.com/cincinnati/stories/2007/07/09/daily19.html

She'll be comin' round the mountain when she comes....!!!

Regards y'all!

L. Grand


Date:Wed, July 11, 2007,  11:14 am CT
Posted by: Brad

Even though many reporters fail to question Macy's press releases in which they blame slow sales on everything but the failed conversion strategy of former May Company stores like Marshall Field's, some analysts see through Macy's many misleading and dishonest excuses...

Citigroup today released their analyst comments on Macy's and provided the reasons why they rate the shares of Macy's Inc. Hold - Medium Risk.

"Our rating is supported by 1) weaker-than-expected comps at former May stores; 2) concerns about customer traction at the former May doors; and 3) valuation."

The Citigroup analysts also explain that although they see the Leveraged Buy Out of Macy's as possible, but not probable, there are a few reasons why an LBO might make sense... "especially given the slow progress of the May turnaround."

"1) the turnaround of May doors is not progressing as well as planned; 2) marketing was identified by management as a key near-term opportunity but things are not progressing as planned (Chief Marketing Officer was recently replaced)"

Here's the link for the full article:

http://www.streetinsider.com/Analyst+Comments/Citrigroup+Analyst+Comments+on+Macy's+(M)/2646059.html


Date:Wed, July 11, 2007,  10:09 am CT
Posted by: gle

Today's "Tribune" and "Sun-Times" now claim "Citigroup: Buyout unlikely for retailer [Messy's]" and "No leveraged buyout seen for Macy's." However, nothing is definite yet.

http://www.chicagotribune.com/business/chi-wed_brief4_0711jul11,0,1200381.story?coll=chi-business-hed

http://www.suntimes.com/business/463064,CST-FIN-tick11.article

The "Cincinnati Business Courier" reveals that AXA Financial, a New York investment firm, just acquired 11.2 percent of Messy's shares: "Financial firm acquires chunk of macy's stock"

http://www.bizjournals.com/cincinnati/stories/2007/07/09/daily19.html?from_rss=1

Several news sources are also claiming that Sears, which was rumored as a potential buyer for Messy's, is not doing well.


Date:Wed, July 11, 2007,  8:07 am CT
Posted by: Clint

Report: Macy's buyout unlikely

One person has a different take on the buyout.

http://www.detnews.com/apps/pbcs.dll/article?AID=/20070711/BIZ/707110337/1001

Date:Wed, July 11, 2007,  12:51 am CT
Posted by: L. Grand

Newsbit July 10. 2007

Financial firm acquires chunk of Macy's stock

http://news.moneycentral.msn.com/provider/providerarticle.aspx?Feed=ACBJ&Date=20070710&ID=7148466


Date:Tue, July 10, 2007,  11:24 pm CT
Posted by: A. C.

I used to be an employee of Marshall Field's and miss the Marshall Field's Name and the excellent sales & service.and the Crystal Palace ice cream shop. It would be wonderful if the Crystal Palace returned to the downtown flagship store.

I look forward to hearing from Field's Fans about the progress for the return of Marshall Field's quality goods, sales, service, culture,history, tourism & more.


Date:Tue, July 10, 2007,  3:32 pm CT
Posted by: Elliott

Ugh. My boyfriend and I were in town to celebrate the Fourth, and we decided to go to the store on State Street last Friday and explore each floor. I havenC-t been inside it since the downgrade, and I just wanted to express my disgust. I know that itC-s all been said many times on this board (Charter Club, Alfani, Martha Stewart goods, iPod vending machines, neon lighting, dirty floors, rude employees, etc.), but I have a question for anyone who may be able to help me.

What is the deal with the food places on the seventh floor? There was one table of people at the Frango CafC and a lone host was parked in front of the Walnut Room, where no one seemed to be eating. Everything else looked closed down. When I was there, it was 6:00 pm on a Friday. Granted, it was during the Taste, but still... But IC-m wondering if the seventh floor is always this vacant? What was it like when the store was still FieldC-s?

Also, I was SHOCKED to see some evidence of the storeC-s history on the seventh floor C1 which instantly made it my favorite spot in building. There was green and gold, old photographs, quotations, a beautiful representation of the MF clockC It was wonderful and sad at the same time. In an otherwise diminished environment, this area was very peaceful and calming. I saw plaques to commemorate employees with 50 years of service and those who passed in wartime. Looking down at the rest of the store from this area, I could feel its former greatness and its remaining potential. I was surprised that Terrible Lunkhead would allow a green and gold display proclaiming C,Marshall Field: A Retail LegendC. to remain undisturbed. He must not know about it, as if he did, it would be replaced with a large portrait of himself.

I am convinced that TL has not seen this area, as it also explains C,The Marshall Field and Company IdeaC. C1 C,To do the right thing, at the right time, in the right way; to do some things better than they were ever done before; to eliminate errors; to know both sides of the question; to be courteous; to be an example; to love our work; to anticipate requirements; to develop resources; to recognize no impediments; to master circumstances; to act from reason rather than rule; to be satisfied with nothing less than perfection.C. Someone needs to send a copy of that to TL and his cronies ASAP.


Date:Tue, July 10, 2007,  11:52 am CT
Posted by: RH74

Dear Fellow Field's Fans,

WHY,WHY OH WHY, WOULD TERRY LUNDGREN AND HIS TEAM CONTINUE TO HOLD FAST TO THIS FAILING STRATEGY OF STRIPPING AWAY GUEST LOYALTY ? WHY WOULD TERRY LUNDGREN DISREGARD 60,000 (SIXTY-THOUSAND) GUESTS WHO CARED ENOUGH TO SIGN THE PETITION TO KEEP MARSHALL FIELD'S ALIVE ?

ALSO,WHY WOULD TERRY LUNDGREN GUT THE DEPARTMENT STORE FROM THE INSIDE OUT BY TAKING ALL OF THE QUALITY OUT OF THE STORES AND TOP IT OFF WITH A NAME CHANGE TO MACY'S. WHAT DID HE ACTUALLY SAVE ?

MOST IMPORTANTLY, WHERE IS THE BOARD OF DIRECTORS AND WHY AREN'T THEY ACTING ON THIS TRAGIC DIS-MANTLING OF AMERICA'S ONCE GREAT DEPARTMENT STORES ?

Macy's reputation has been taken downmarket so much with the introduction of shoddy merchandise, poor employee morale and lack of caring for the most loyal guests, it is hard to understand how this destruction could be allowed to continue.

IT'S TIME TO RETURN TO QUALITY AND CLASS ! RESTORE THE GRANDNESS OF THE STORES WITH THE RE-INTRODUCTION OF QUALITY ALL AROUND !

FIREWORKS AND A PARADE WON'T WIN BACK THE MOST LOYAL GUESTS THAT PAID YOUR BILLS MR.LUNDGREN ! It's time to wake up and save your reputation and right the wrongs of this big-boxing plan of yours...time to reverse the miserable failures ! Now is the time !

Respectfully,

RG74


Date:Tue, July 10, 2007,  11:37 am CT
Posted by: Philip Eichler

Just a funny side note; the other day when the latest buyout rumors emerged, one of the wire services ran an article with a photo. The photo was outside the Macy's store in Columbus, Ohio with a close up of a shopper walking towards Macy's carrying one of their new, exciting PLASTIC shopping bags!!! If they had actually just bought something, wouldn't they be walking AWAY from the store? Oh, I got it, they must have been making a return!

Date:Mon, July 9, 2007,  9:50 pm CT
Posted by: L. Grand

This is too cute! Below is what the Lansing State Journal (Monday, July 9, 2007) had to say about Prince performing Sunday in Minneapolis and I quote VERBATIM:

NEWSMAKERS:

BACK HOME: Prince thrilled his hometown fans with three shows over 12 hours, stopping only when police shut him down early Sunday. The Minneapolis native first performed Saturday at a department store, cramming nine songs into a 45-minute set. He then played that night at the Target Center arena. He capped the night with a return to First Avenue, the club he made famous in the movie, "Purple Rain."

Target Center arena was named. First Avenue was named. Apparently the writer regards the Macy's name as not worth mentioning.

Also, a short blurb on the front page directing readers to an article inside says:

STUDY SHOWS PEOPLE IN MIDWEST LEAD COUNTRY IN VOLUNTEERING

According to a government study, Midwesterners are more likely to volunteer than people in other areas of the U.S. The highest rates were in the Minneapolis-St. Paul metropolitan area, where more than four in 10 adults volunteered.

This brings to mind how much of a giver Marshall Field was, and how much of a taker Macy's is. (No offense to Dayton's or Hudson's or Foley's, etc. I'm not as familiar with those histories.) Macy's in the Midwest is just not a good fit. And should any Macy's personnel read this and want to rebut, showing all of the wonderful causes to which they contribute, let me remind you that "Shop for a Cause" and "Bag Hunger" has YOUR CUSTOMERS AND EMPLOYEES DOING THE DONATING while Macy's gets a hefty tax break for "charitable contributions" as well as laudations. You could call it TAKE 'N' FAKE. Now THAT sounds like a BRAND!


Date:Mon, July 9, 2007,  9:43 pm CT
Posted by: Alan

The June to June data is due this Thursday, July 12. One thing to remember is that June is about the time when the stores really began to go downhill (that's about the time when the "transition" started and Federated started putting anything and everything with the Field's logo on the floor like a flea market).

I agree with Jim that there are better and worse potential buyers should things come to that. The best, IMO, would be if a private equity buyer came in and bought select stores and the Field's name, or if they bought the whole company and sold select stores and the Field's name to a company, such as Nordstrom or the owners of Neiman Marcus, who would actually know how to run the stores as they should be run. A company such as Sears Holdings or Dillard's would be more likely to try the "Field's sign on a Macy's" store that, of course, even Macy's might try if they get desperate enough.

The fact that the stock is moving so much based purely on rumor and speculation does indicate to me that there is additional analyst pressure for the company to show results. There is always the possibility that the board will start to put pressure on management to abandon the branding strategy before the damage becomes permanent.


Date:Mon, July 9, 2007,  7:31 pm CT
Posted by: LiMack

You know, I am actually surprised that since he thinks so much of himself and his good taste, Terry Lundgren hasn't personally designed and named a line of clothing after himself at Macy's.

Date:Mon, July 9, 2007,  5:05 pm CT
Posted by: Mike

I found this today. Not surprising. Bring back MARSHALL FIELDS!!!

http://www.mediabuyerplanner.com/2007/07/09/wal-mart-macys-finish-last-in-retail-survey/

Wal-Mart, Macy's Finish Last in Retail Survey

Bottom of the list

Barnes & Noble, Hallmark, and Bath & Body Works were at the top of the list of retailers rated by consumers in a new report by Carlson Marketing and the Peppers & Roger Group.

Wal-Mart, AutoZone and Macy's finished at the bottom of the survey of selected brands, writes Brandweek.

The survey questioned nearly 1,200 consumers about the relationship they have with retail chains. Most consumers (70 percent) say a brand's reputation is important, while 50 percent look at a retailer's moral values. Customer service was an important attribute with 90 percent of respondents, while 89 percent said that a company that is easy to do business with is vital in choosing a retailer.

Price and availability of merchandise were important among 93 percent of respondents. Forty-one percent said they are as happy with other retailers as they are with their primary choices, while more than half (51 percent) believe there are many good retailers, and would be willing to try some of them.


Date:Mon, July 9, 2007,  11:06 am CT
Posted by: James Miller

Hello. Here's a quote from the Sun-Times article today, Jul 9:

[[[If a buyout occurs, experts have speculated that Macy's flagship store on State Street could be shuttered and sold, or returned to its Marshall Field's origins, especially because sales there continue to lag.]]]

So, there we have it. It's the best opportunity that can be hoped for.


Date:Mon, July 9, 2007,  5:05 pm CT
Posted by: Mike

I found this today. Not surprising. Bring back MARSHALL FIELDS!!!

http://www.mediabuyerplanner.com/2007/07/09/wal-mart-macys-finish-last-in-retail-survey/

Wal-Mart, Macy's Finish Last in Retail Survey

Bottom of the list

Barnes & Noble, Hallmark, and Bath & Body Works were at the top of the list of retailers rated by consumers in a new report by Carlson Marketing and the Peppers & Roger Group.

Wal-Mart, AutoZone and Macy's finished at the bottom of the survey of selected brands, writes Brandweek.

The survey questioned nearly 1,200 consumers about the relationship they have with retail chains. Most consumers (70 percent) say a brand's reputation is important, while 50 percent look at a retailer's moral values. Customer service was an important attribute with 90 percent of respondents, while 89 percent said that a company that is easy to do business with is vital in choosing a retailer.

Price and availability of merchandise were important among 93 percent of respondents. Forty-one percent said they are as happy with other retailers as they are with their primary choices, while more than half (51 percent) believe there are many good retailers, and would be willing to try some of them.


Date:Mon, July 9, 2007,  10:16 am CT
Posted by: gle

Sandra Guy's column in today's "Sun-Times" had the following about Messy's buyout speculation. No news yet, but at least it gets mentioned.

http://www.suntimes.com/business/460380,CST-FIN-Macy09.article

The Business sections of both the "Tribune" and "Sun-Times" for Saturday, July 7, also had speculation announcements.

Here's something amusing from the "Detroit Free Press." The cheap-plastic vs. nice-paper bag issue is apparently a bigger deal than Messy's would like it to be.

http://www.freep.com/apps/pbcs.dll/article?AID=/20070708/COL23/707080533


Date:Sun, July 8, 2007,  9:42 pm CT
Posted by: L. Grand

Oh my...

http://valueplays.blogspot.com/2007/07/macys-into-sears-holdings.html

This article suggests that it really is all about the bottom line and nothing else. I've read speculation that May and Federated were in cahoots to eventually merge and also speculation that Federated 'bought' May Co. to compete with Wal-mart. I had myself thought it strange that May Co. would sell so quickly after having acquired - and funnily enough they merged with the very corporation that they were supposedly competing with for the acquisition. And now it looks even more like the plan all along was to create another mega-monster chain like Wal-mart. The author of the article praises Macy's for doing "a wonderful job" with the Macy's stores. I don't believe this. All I know is KEEP FIGHTING AND BOYCOTTING, CHICAGO!


Date:Sun, July 8, 2007,  8:21 pm CT
Posted by: M.P.

I will NOT shop at Macy's ever, not as long as you have declared part of my history dead. I started shopping at Marshall Fields when I was 9 years old, via the IC and my uncle's phone number in the Loop just in case I got lost. And even tho Bloomingdales is one of my favorites too I will not shop there either. Come on, you can't just change history like this.

Date:Sun, July 8, 2007,  5:20 pm CT
Posted by: retailer

I notice many insightful posts from someone named 'Miller'. Thanks!

Date:Sun, July 8, 2007,  11:34 am CT
Posted by: Jim McKay

Thanks to all who made leafleting posssible on State Street yesterday.

Today's Tribune has a couple of items that could be of note to Field's Fans.

The Tribune Magazine has a photo of State Street looking north from Madison from over 100 years ago. It says the photo was from circa 1907 but it has to be from at least a year or two earlier since the Field's store is only completed up to the great columns; the Singer Building still appears on the corner of State and Washington, in tact. By September 30, 1907, the Singer Building would be replaced with another portion of Burnham's masterpiece including the new Great Clock and Tiffany dome. Also, the photo shows "Boston Store." This is where the 2001 incarnation of Sears on State is located today.

Andrew Leckey's column on page 8 of the Trib's Business section has a decent overview of what Eddie Lampert and Sears are all about. Do note that the item appears to have been written before the Sears rumor surfaced a couple of days ago. And I do hope it stays nothing more than a rumor in this case.

Jim


Date:Sat, July 7, 2007,  9:44 pm CT
Posted by: Drew

A merger with Sears would be a step UP for macy*s. The value, selection and service are far superior at Sears; the only way macy*s can go now is UP. The synergies are already in place, since Martha Stewart is currently sold at Sears-owned Kmart stores and is slated to be sold at macy*s.

But are consumers ready for Alfani tires and batteries, Charter Club paint, or INC shovels?


Date:Sat, July 7, 2007,  6:04 pm CT
Posted by: Sean Courtney

Okay, this is interesting...

Two years ago, a lot of CBS-owned oldies stations converted to "The Jack." I was living in New Jersey at the time, and at 5:00 one afternoon my wife called me and asked me to check WCBS's web site because suddenly she was hearing stuff about "The Jack." The web site still said oldies this, oldies that, etc., so I suggested that she may have been picking up an interfering station somewhere...but nope...heh...that day, Micky Dolenz threw a huge party at BB King's night club to celebrate his 100th broadcast, and when he got back to the station, he was told he was fired because the station was changing.

Of course, being a native of the Chicago area, I was worried about "Magic 104" -- sure enough, they converted, too, much to my horror. Now that I've been living in Chicago again for over a year, I'm glad to hear Dick Biondi back on the air...

So what does all this have to do with anything?

Well, I'm in New Jersey right now for a visit, and I just saw on the news that due to plummeting ratings, The Jack station in New York is going back to its oldies format!

Listener outrage = lower ratings = less revenue = bringing back what the listeners want.

Let's hope that the same thing happens to a certain store on State Street before long!


Date:Sat, July 7, 2007,  7:02 am CT
Posted by: Jim McKay

This morning's Sun-Times has an item by Sandra Guy about the latest Macy's takeover rumors.

http://www.suntimes.com/business/458893,CST-FIN-macys07.article

I think the Sear/Lampert buyout are just rumors. As the Wall Street Journal pointed out today, these rumors could be just some traders capitalizing on other recent Macy's takeover rumors--nothing more. While I certainly don't want this forum to become a discussion of Sears and Kmart, I also want to offer this brief perspective. It seems to me that Kmart and Sears are simply treading water while Lampert bides his time for the best opportunity to sell off stores, etc. Some ideas have been OK--not great-- such as introducing some of Sears' most revered brands at Kmart and some of the modenizations of some Kmart stores such as the one in Norridge and Forest Park. But actions like slapping a "Sears Essentials" sign on a tweaked Kmart or over exposing Kenmore at Kmart deeply concern me that if Lampert gets Macy's, he will think a return to Field's means putting a Marshall Field's sign on a Macy's. We know it is much more than that. (Most anyone could have told Sears that "Sears Essentials" wouldn't work because, for starters, it's a pretty tedious name. And of course, the name has been nixed.)

See you out on State Street today!

Jim


Date:Sat, July 7, 2007,  12:56 am CT
Posted by: Jimmy Gimbels

Hold onto your hats; Let's take a look at comparable store sales using May 2007 stats (June 2007 stats are due in the upcoming week).

Store Percent of change

Bon-Ton Stores, Inc. 1.2 (growing slow and steady)

Dillard, Inc. -2.0 (Ouch!)

Kohl's Corporation 10.5 (Wow)

Neiman Marcus Group, Inc. 6.6 (Way to go!)

Nordstrom, Inc. 6.3 (Good for you!)

Penney Stores (J.C.) -2.0 (Hmmm)

Saks Incorporated 37.5 (Holy cow!)

Target Corporation 5.8 (Nice job)

AND DON'T FORGET.....

Macy's, Inc. -3.3 (Still trending downward I see)

Yet another decline! Hey Lughead: Was it too cold, too warm, too stormy, or too sunny? Or, could it be not enough "new and exciting merchandise?" The former May stores are still pulling them down. Bloomingdale's is suffering too.


Date:Sat, July 7, 2007,  12:40 am CT
Posted by: Jimmy Gimbels

Martha has finally arrived at Macy's. The merchandise is slowly being rolled into stores and - would you believe - is already on sale at 20% off. If this is the merchandise that is suppose to improve sales at Macy's home store, they better move on the plan B.

Like all other Macy's merchandise, the Martha Stewart goods are overpriced and of poor quality. Currently on the sales floor are ceramic serving pieces. Let's take a closer look!

- The color on coordinating pieces is slightly off which means nothing really coordinates.

- Merchandise appears to be nothing more than "Cellar" merchandise with a Martha Stewart logo stamped on the bottom. Of course, each piece is labeled "Made exclusively for Macy's"

- Designs appear to be sprayed on...poorly. No handpainting or finishing here.

- Out of four cake stands: two had flaws in the glaze.

- Out of 10 bowls with a lattice trim: one was cracked, one had flaws in the glaze, and three had the lattice trim design applied incorrectly

- Out of six mugs: two were obviously smaller than the others and had misshaped handles.

- All pieces have thin walls and are very lightweight.

In other words, this is junk. Kohl's, Carson's and Target have much better merchanside in this category. I purchased ceramic items from Field's last year....all handpainted....crafted in Spain or Italy...all a nice heavyweight ceramic. Martha's junk doesn't come close.

A Macy's associate approached me and asked what I thought of "our exclusive Martha Stewart" line.

My response: "This is junk - very poorly made."

Associate: "Yeah, I think so, too. We had to pick through a lot just to find these nice pieces to put on the floor."

And around the store...

- Lack of maintenance is really showing. Dirty floors. Litter everywhere. Signs hanging crooked. Signs are missing letters ("Ca vin Kle n" and "alph Laur n"). Let's not even talk about the rest rooms. What a dump. No attention to detail.

- Doors still broken (8 weeks and counting, others need to be oiled.

- Macy's is hanging large "Customer Service" signs above registers. And, you probably guessed, not a sales person in sight.

- Carts have reappeared but are hidden in the old Marketplace Cafe.

- Price check scanners missing in several locations, others not functioning properly.

- Always a treat to see how clothes are pinned and taped on manikins to improve the fit. Look another unfinished hem? Look here, more crooked stitches. My favorite is the manikin with a purse DUCT TAPED to her plastic hand.

- Would you believe, Easter candy is still in stock!

- More china and giftware are being closed out. Replaced by cheap Lenox glass. Overheard sales associated remarking how "cintzy" the new merchandise is.

- More dressing rooms were built in men's department. No bulbs in some of the light fixtures. Doors missing.

So there you have it. Jimmy Gimbels goes to Macy's so you don't have to!


Date:Fri, July 6, 2007,  11:46 pm CT
Posted by: L. Grand

JC PENNEY CAPITALIZING ON MACYC'S FAILURES:

http://www.vbjusa.com/stories/2007-07-06/jcpenney_remodel_to_further_capture_middle_america.html

In an earlier post,

http://www.nypost.com/seven/05102007/business/macys__liz_fizzle_business_suzanne_kapner.htm

If a company isn't selling very many goods through one retailer, it's expected that company will seek other venues in order to make a profit.


Date:Fri, July 6, 2007,  10:08 pm CT
Posted by: A. Perkins

To RG74 and all,

Speaking of Lazarus stores in Ohio, Macy's flopped in 2005 when they converted the Lazarus name to macy's. This was a year and a half before they converted the rest of Fields/MayCo, and yet Lundgren and company still continued with their plans. The handwriting was on the wall even back then.

Here's part of the article.

Name change has hurt Macy?s

Decision to drop "Lazarus" not a hit here

Tuesday, June 06, 2006

Jeffrey Sheban

THE COLUMBUS DISPATCH

Macy's is not as big a draw in central Ohio since the chain's name was changed from Lazarus last year, market research indicates.

In 2005, customer visits to Macy's in the Columbus market declined 4.5 percentage points, or by more than 50,000 people, according to the independent marketresearch firm Scarborough Research.

The drop was steeper than Lazarus experienced during the previous five years combined.

Parent company Federated Department Stores changed the Lazarus name on six department stores and two furniture stores in central Ohio in March 2005, ending a 154-year run for a brand that had become synonymous with shopping in Columbus. The first Lazarus store opened in 1851 Downtown and grew into a regional chain of more than 40 stores in Ohio and four other states.

Read the rest of the article here.

http://www.dispatch.com/dispatch/contentbe/dispatch/2006/06/06/20060606-F1-01.html

It goes on to say that Nordstroms, Von Maur and other retailers have taken the customers from macy's. It is almost prophetic. It is exactly what is going on in the former Field's market area right now.


Date:Fri, July 6, 2007,  8:07 pm CT
Posted by: L. Grand

You have GOT to be kidding me!

http://www.smartmoney.com/mag/index.cfm?story=july2007-whatsnext&pgnum=2

(Improved the stores?) No comment--I'm speechless!

Katonah vs. Martha Stewart

Village locals welcomed their new neighbor--until she tried to trademark the town's name. Now, they're fighting back

http://www.businessweek.com/bwdaily/dnflash/content/jul2007/db2007073_268098.htm

Highlights:

"It's so rude to move into a town and then try to claim its name," says Diane Lauer, one resident supporting the effort. [IT'S EVEN MORE THAN RUDE TO MOVE INTO A TOWN AND TAKE AWAY A NAME BELOVED BY THE TOWN'S RESIDENTS; MARSHALL FIELD'S IN CHICAGO, FOR EXAMPLE.]

>The international law firm Curtis, Mallet-Prevost, Colt & Mosle has offered to fight the town residents' case pro bono. Andrew Seiden, who heads up the intellectual-property practice for the firm, says that often a large corporation can use a trademark as a potent weapon against small mom-and-pop businesses. "This trademark will be owned by a corporation forever, and small businesses will be hesitant to use a name that they have no means to fight," says Seiden. "That's what we're trying to prevent." [LIKE THE MARSHALL FIELD'S SPECIAL TAKEN AWAY FROM THE MOM AND POP EATERY IN CHICAGO.]

>"Ultimately, for Martha, it's about ego and having it her way," says Pao. [Patricia Pao, founder of retail consultancy the Pao Principle.]

GEE, THIS SOUNDS FAMILIARE! IN THIS STATEMENT, MARTHA'S NAME COULD BE REPLACED WITH DONALD TRUMP AND/OR TERRY LUNDGREN AND THE PROFOUND INSIGHT WOULD REMAIN. HEY, WAIT A MINUTE! ARENT THESE THREE BUDDY-BUDDY WITH EACH OTHER, CUT FROM THE SAME CLOTH, ON THE SAME PAGE, ETC.? OR IS IT JUST COINCIDENCE??!!

C+:-O C+:-O C+:-O

Smaller businesses pay attention to what the customer base wants and needs, and they are more apt to be reliable in providing that good or service cuz their livelihood depends on it. Not every business owner wants to be a billionaire, or take over a region or nation or world -- some just want to be happy doing business, and making others happy in the process. The next time I visit Chicago, I want to walk into MARSHALL FIELD'S on State St., welcomed by that wonderful GREEN, greeted by HAPPY employees, and having to navigate around hoards of other HAPPY SHOPPERS.

Til next time,

The desire of a man is his kindness: and a poor man is better than a liar. [Proverbs 19:22]

L. Grand


Date:Fri, July 6, 2007,  4:42 pm CT
Posted by: gle

Here are a couple of links I found from bizjournals.com and Bloomberg.com about the latest Messy's buyout speculation. Nothing definite yet, but who knows!

http://biz.yahoo.com/bizj/070706/1488084.html?.v=1

http://quote.bloomberg.com/apps/news?pid=20601087&sid=aCvEG5_ExDoY

Have a geat weekend Field's Fans!


Date:Fri, July 6, 2007,  3:30 pm CT
Posted by: Jim McKay

It turns out that Macy's stock surged because of rumors that hedge fund mogul Edward Lampert, chairman of Sears Holding Company--formerly Kmart Holding Company--was interested in buying Macy's. Lampert is often compared to Warren Buffett, was kidnapped for two days in 2003 and last year was the richest person in Connecticut. Field Fans will take special note because his name (I believe including the Sears title) was on the old KeepItFields.org petition--not certain how the petition was verified but it is very plausible. Then again, who is to say what was Lampert's motives?

I'm a little skeptical that Lampert will buy Macy's, although it raises all sorts of possibilities, especially if Lampert chooses to merge it with Sears.

What I DO think this shows is that a shakeup in the ownership of Macy's is seriously being discussed. The rumors haven't been going away.o


Date:Fri, July 6, 2007,  12:40 pm CT
Posted by: Gayle

Hi all,

Geez, I hope these buyout rumors are true!

I had to stop at Sephora in Oak Brook the other day to buy a lot of stuff I would have bought at Field's previously. I used to practically live at Oak Brook Center, but now I avoid it because it depresses me.

I haven't been in the store in nearly a year, but I decided to take a deep breath and walk through. (Hey, Jimmy Gimbels can't be everywhere. LOL!)It was sad. Run-down and filled with cheap stuff. It sure wasn't very crowded for a beautiful summer Saturday. Lots of people walking through, but very few bags. I used to avoid Fields on summer weekends, because it was so crowded you couldn't move. Plenty of room now, even good parking spaces.

After I left the store, I went to a salon to get my hair cut. (I used to get my hair done at Fields). I mentioned Macy's at the salon, and ALL THE WOMEN WITHIN EARSHOT went "eewwwww!I hate Macy's!"

That cheered me up.

gayle


Date:Fri, July 6, 2007,  12:13 pm CT
Posted by: gle

Thank you for the welcome news about Messy's stocks. I'll keep looking for further reports.

When I was helping to leaflet on July 3, I noticed how really important Field's seems to be as a Chicago tradition. If I simply said "help bring back Marshall Field's," most people smiled and walked by. When I said "bring Marshall Field's back to CHICAGO," they looked and grabbed leaflets. The connection between Field's and CHICAGO is very strong.

I loved Judy M's post about nobody applauding the announcement at the July 3 concert about Messy's sponsoring the fireworks.

Hope we have some great news for the weekend!


Date:Fri, July 6, 2007,  11:10 am CT
Posted by: Jim McKay

Thanks to all of those who have written in (including Clint) with news of the stock spike. "M" is up just shy of 8% as I write this. I have a little ticker on my computer screen and noticed it spiking this morning. Rumors I hear are everything from the LBO finally happening to Macy's just selling certain divisions.

Jim


Date:Fri, July 6, 2007,  11:00 am CT
Posted by: Erick

Thanks Phil and Kara on the comments regarding Marshall Fields' starting the flea market. Fields I'm sure did an excellent job in making this venture unique, classy and one-of-a-kind.

I actually meant Macy's version of the Flea Market was the typical parking-lot, back alley type of deal: poor quality, downgraded and certainly trashy.

I'm from Miami and have lived in Chicago for 10 years. Thanks to you both and Jim on educating me on this subject.


Date:Fri, July 6, 2007,  10:25 am CT
Posted by: Clint

A co-worker's husband works for Macy's in the Midwest division. Apparently the stock is up 6% today so far and he is hearing rumors that Macy's Midwest was bought, though I think he is misinformed. I suppose someone could have bought those stores, but more likely the company as a whole would probably be bought. I haven't seen any news wires to indicate anything is going on though.

Date:Thu, July 5, 2007,  11:22 pm CT
Posted by: Jim McKay

Independence Eve Leafleting
Thanks to Gloria who led the way with a special leafleting event before the Independence Day Eve Fireworks. We leafleted on State Street from the early to mid-evening and support from those who picked up leaflets, stopped to chat or or simply offer comments in favor of Field's were bountiful! We then moved on to the Taste of Chicago and pased out more leaflets. Thanks to all who made it possible!

Gay Pride Parade
The Independence Eve pre-Fireworks leafleting is one of a series of leafleting activities -- in addition to our weekly leafleting at 111 N State -- by Field's Fans at special events this year, starting with St. Patrick's Day.

And how about this!?!? On June 24, Gail (of lapel pin, lapel sticker and bumper sticker fame) flew in all the way from Southern California to spearhead leafleting activities at Chicago's Gay Pride Parade. Gail arranged for the distribution of thousands of bookmark leaflets, "Forever Marshall Field's" pins, and "FIELD'SisCHICAGO.org"/"BOYCOTT MACY'S" bumper stickers. Field's Fans reported more than a couple float exhibitors put a bumper sticker or two on their float, as well as a lady dressed as a butterfly who had the red Macy's bag with one of the bumper stickers on each side of the bag over the star. (Yes, that was Gail on State Street leafleting and distributing buttons and bumper stickers the day before.) Special kudos to all who helped with that event.

2016 Merchandise Opportunity
Getting back to the "Taste," I believe I saw some 2016 Chicago Olympics merchandise for sale at the City of Chicago shop tent on Jackson between Michigan and Columbus, just south of the Art Institute. So many of us want to support the 2016 Olympics while alo supporting the return of Field's. Perhaps this is an opportunity to honor both movements which are based in civic pride. I hope there are some items left for those who want it.

Dominick's Promoting Macy's Gift Cards
I was very disappointed to be in Dominick's today and see that Macy's has bought large ads on many of the checkout lanes promoting Macy's gift cards.

A little background for those who are outside of Chicago. Prior to Macy's destruction of Field's, the most offensive retail takeover of a Chicago store was Safeway's buyout of Dominick's. Dominick's was purchased by Safeway in 1998 for over $1 billion. They bascially turned the store into Safeway. For example: Dominick's has strong Italian roots with Italian food specialties local to Dominick's. Safeway replaced those local ethnic foods with Safeway Italian foods. Ridiculous. While they kept the name "Dominick's," they changed so much else that they lost so many customers. Finally, after threatened labor action and Safeway's own threats to close all the stores, Safeway tried to unload it about five years ago. The business papers like Crain's estimated that SuperValu offered Safeway about $344 million for Dominick's--a far cry from the $1 billion-plus they paid in 1998. The bids were so low they held on to it and now there are only 84 Dominick's left when ten years ago they had about 120 Dominick's and Omni stores. As a side-note, SuperValu has had success after buying Jewel last year.

So you think Safeway would have learned their lesson about Chicago and how Chicagoans like to be treated. But no. While both Jewel and Dominick's sell Macy's gift cards--along with many others including Nordstrom and Sears--Macy's has apparently purchased extra placement in Dominick's weekly ads (see this past weekend's circular) and now they have these cardboard signs at Dominick's that I estimate are 12" X 24" at the checkouts. The check out signs are right above some gift cards and say something to the effect that Macy's gift cards are good gifts at any season. The catch is that anyone getting a Macy's gift card can't return it--they are non-refundable.

There are more than a few Dominick's employees who support us here--probably only exceeded by former Field's employees. Lot of requests from Dominick's employees for our buttons.

We certainly don't want to hurt those employees, but I do recommend that you 1) let the Dominick's store manager know you don't like the Macy's signs, and 2) tell Safeway via their website that you find the signs offensive because Macy's has desecrated Chicago history, culture, tourism, and shopping. You can do this at

http://www.dominicks.com/WebComments.asp

Hopefully, Dominick's/Safeway will listen and take them down now or after their agreement ends. My hunch is that this was a decision made at Safeway's headquarters near Oakland where Macy's Union Sqaure is part of the local scene. Combine that with Safeway headquarters' insensitivity to what Chicagoan's like, pushing Californian attitudes on Chicago.

Nordstrom Fills the Shoes of Field's in the Community
Finally, yesterday's Sun-Times had a story about a special fund raiser event Nordstrom held for the historic costime collection at the Chicago History Musuem. If you are like me, you will read it and come away with two impressions: 1) Nordstrom has done a great job in this case filling in for what Field's used to do for the culture of our city, and 2) I could really see Nordstrom as a fine candidate to run a restored Field's at 111 N State and other locations. I really think that. Almost two years ago, I had a chance meeting with one of the Nordstom execs mentioned in the S-T article. When I asked what he thought of Macy's replacing Field's, they had the same reaction of disbelief we have. Clearly this Nordstrom exec had great respect and reverence for Field's. Here's the link to the article:

http://www.suntimes.com/stng_article.search?page_size=20&query=nordstrom&pub=cst

Jim


Date:Thu, July 5, 2007,  10:21 pm CT
Posted by: Bob Warsham

Received in todays mail a discount card good for 10 days @ Macy's from Macy's North address...just like the old Marshall Fields Rewards card, except the back lists "exceptions"...it would have been easier to list the departments that you could use it in. I was amused by the mentions that it was not good for wooden floors and floor coverings...are they selling do it your self flooring kits perhaps under the new Martha line?

Visited Chicago on Monday past and the State Street store was not busy...walked through the 28 Shop on 3 So Wabash...lots of markdowns.

Talked to several sales associates...all have heard of something pending but management is apparently not quelling any rumors with a "NO" statement.

Time, as they say will tell!


Date:Thu, July 5, 2007,  2:41 pm CT
Posted by: Robert

Just another observation...I passed the Marshall Field's Building on State Street on Tuesday - around 4:30 - and you could have shot a cannon through the "retail store" that is currently operating there. Weird, given that the Loop was SO crowded with people coming-and-going to the Taste of Chicago, fireworks, etc. Conversely, Old Navy, H&M, and Nordstrom's Rack were jammed. I had to maneuver through huge crowds in Nordstrom's. Even as a downscale operation, Macy's is failing.

Date:Thu, July 5, 2007,  11:04 am CT
Posted by: Bob in DC

Off topic: The Hecht Company.

I know there are many Hecht's fans out there, and I wanted to alert you to an incredible resource for a store history:

http://www.baltimorestyle.com/index.php/style/features_article/fe_hechts_mj06/

Enjoy.


Date:Wed, July 4, 2007,  8:18 am CT
Posted by: Mrs.Lynch

Macy's belongs in New York-not in Chicago.

I have been out of the country for a while and I heard about Macy's taking over our beloved Field's. However, the harsh reality became readily apparent when I came back to Chicago for a visit and saw what once was the State Street store. It was heartbreaking. Every year, since I was 4 years old, I went to the State Street store with my family at Christmas time to view the windows (which was a tradition for us). I've shopped at the store for 40 years and have purchased many quality items and have always been happy with the service and commitment that they made to their customers.

Marshall Field's was and always will be part of Chicago. Macy's can't buy our memories from us.

I wish I had the money to purchase it and keep the tradition alive. I hope someone will bring back the tradition to us.


Date:Wed, July 4, 2007,  1:43 am CT
Posted by: Rich

It is so true that shopping without Marshall Field's is NO fun!!!

it IS truly a chore -- having to go to multiple stores to find everything that was readily available at Field's. And the LACK of fun and whimsy that Field's had, And the discovery of ALL the things that you never expected when you were at Field's -- some you had to have and some just fun to investigate!

and of course- those Beautiful Tasteful Shopping Bags.

BRING BACK MARSHALL FIELD'S !!!!!!!!!!!


Date:Tues, July 3, 2007,  11:40 pm CT
Posted by: Judy M

My husband and I attended the Grant Park concert tonight at the Petrillo bandshell.

Of course, the concert couldn't start without all the appropriate "thanks" from several different city officials.

When the representative from the Mayor's office thanked m*cy's for sponsoring the event you could almost hear a pin drop!! She actually had to ask for applause! We were hysterical!

And I saw at least 5 little old ladies in our section carrying Marshall Fields green bags! Everyone around us was just snickering about how we hate m*cy's! It was fantastic!

What a great way to start the holiday - by the way, the concert and fireworks were fabulous!!! Happy 4th to all!


Date: Tues, July 3, 2007,  12:43 pm CT
Posted by: kara

In response to Erick's post: for several years, the flea market was interesting part of fields every summer... it moved between spaces and themes, landing eventually at the Randolph/ Wabash corner under field's ownership.

[ See Phil's post below for more details. ]


Date: Tues, July 3, 2007,  11:45 pm CT
Posted by: Drew

Somehow I think that Oprah would have opened her store on the ground level of Marshall Field's on State Street. One of the large display windows near an entrance would have been the perfect place to showcase Oprah's items and the merchandise could be sold in a boutique right inside the entance. .

http://articles.moneycentral.msn.com/News/ComingSoonTheOprahStore.aspx

Wonder why she didn't approach the management about opening a shop inside macy*mart?


Date: Tues, July 3, 2007,  9:58 pm CT
Posted by: Philip Eichler

In regards to the "macy's" flea market, the flea market at State Street was actually started by Field's several years ago when Target decided to give Field's some attentiona and re-invigorate the State Street store. It was originally the Paris flea market held upstairs in the events center, then became the London flea market, then a year or two ago moved downstairs to the Wabash side. They would have a great preview party for the highest Regards members, hand out cloth shopping bags (NOT plastic!!)and the first couple of years had some really great things, it's declined to the "exciting" "macy's" flea market of 2007....

Date: Tues, July 3, 2007,  9:28 pm CT
Posted by: Richard W.

With all this chatter about the possibility of re-launching Marshall Field's, please make sure to not only maintain but INTENSIFY the efforts.

Most investor and capital equity companies, which have been suggested as potential buyers for the former Field's Messy locations, have only one goal in mind- to make money. They are not merchants, have no concern with local interests and are 1000% profit driven.

If you notice what is going on with Lord & Taylor after they were purchased in a likewise manner- the NYC 5th Avenue store is being chopped almost in half to make room for offices and condos because the value of the real estate is too high for their new owners not to take advantage of. That said, they are still keeping the L&T name and actually trying to upgrade their old fashioned image.

I would not enjoy seeing the State St store cut in half (and likely cutting out all the wonderful extras that used to make Field's special) or even outright sold/leased to another entity. Part of the magic of Marshall Field's was it's largesse and the journey through the store that yielded many surprises. One other comment, I really think the grass roots effort here should be applauded. I knew Chicago would sock it to Messy's and deliver to them their first and most costly failure.

Sadly enough, I actually used to LIKE Messy's when it was R.H. Macy's, a department store true to it's roots in NYC, and even it's west coast roots in SF. I deliberately walked out of the Woodfield store a couple of days ago when I needed to buy some denim. And when my co-worker purchased a heavily marked down sweater, I admonished her in front of the cashier. Funny thing is that as I scolded her, I could see behind the checkout counter a Marshall Field logo pinned to counter.


Date: Tues, July 3, 2007,  8:37 pm CT
Posted by: RG74

Check out this link, a warm tribute to LAZARUS department store is up and running. Lazarus wasn't A STORE TO SHOP AT DOWNTOWN...IT WAS THE STORE TO SHOP AT.

You can listen to Charles Lazarus speak about his store. When he speaks, he refers to the stores legacy with pride ! A true merchant ! Interesting how so much class and experience from a real merchant like Mr.Lazarus could be disregarded by people like Terry Lundgren,king of the bean counters !

2004,closed by Federated ! Going to Lazarus was AN EVENT ! Retired Chairman Charles Lazarus says,"we used to use the restaurants to pull the people throught the merchandise.THEY WERE OUR PRIDE AND JOY ! WE HAD NINE OF THEM !!!!!!!!

Lazarus...4700 employees. Mr.Lazarus also says, "associates mean we are all on a level,they are not employees,they are the same as management or anybody else !"

Nine decades of more than shopping...nine decades of sharing an experience that was emotional...something Terry Lundgren could simply not begin to understand.

http://www.wosu.org/archive/lazarus/memories.php

THE TIME IS NOW TO RETURN THE DEPARTMENT STORES TO THEIR FORMER GLORY...LET'S BEGIN WITH MARSHALL FIELD'S AND DAYTON'S !


Date: Mon, July 2, 2007,  11:13 pm CT
Posted by: Miller

Dear Field Fans-

I would not discount the rumors of a potential buyout.

Even if the specified buyer has not "stepped-up to the plate" as of yet, it does signal that activity in this area may continue in the months ahead.

Of course the stock price may "be better" (valued less per share) if the company continues not to meet expectations. So a better deal may be had by the future buyer. That future buyer could either consider the 65 Marshall Field-Dayton-Hudson Stores, the 400 May stores or the 800 store chain, with half underperforming.

As mentioned, Macy's would "be challenged" to run a quality operation like Marshall Field. Bloomingdale's is a smaller store and never "made the mark" in my personal opinion. But then again, Field's was/is the gold standard. I don't think downmarket Macy's could run an operation like Field's and would challenge them to consider it.

RE the past posts, the metal guards/atrium grates went up in the tall atrium spaces long ago (including the Walnut Room, which had been shortened by two floors), prior to 1950s, with many removed in the renovation of 1992, along with display partitions which had blocked many of the atrium views for years and years. Also, Field's on State Street, designed by D.H. Burnham (Daniel Burnham)& Company, "was the template" and "show-stopper" for the American Dept Store, despite an AIA award for Wanamaker's in Philly. All the other xamples were built upon this Field standard. Together Field's and Carson's (originally Schlesinger & Mayer) set new standards for architecture and merchandising.

Let's hope that the standard can be restored under the Field Name.

Miller


Date: Mon, July 2, 2007,  6:23 pm CT
Posted by: Jim McKay

The July 2, 2007 issue of "Barron's" has an interview with Peter Siris, Managing Partner, Guerrilla Capital Management.

Siris says that while homogenizing all the stores may look smart from an operating vantage, Federated/Macy's did that in such a way that stores went down-market, sending higher-end customers to the likes of Nordstrom. He also calls Bon-Ton "the anti-Macy's" and looks favorably on Bon-Ton for leaving stores like Carson, Pirie, Scott alone while Macy's changed Field's. Siris says that despite the fact Bon-Ton is heavily leveraged, it will pay down its debt and do very well.

In a summary table of Siris' picks he comments, "(Bon-Ton) is anti-Macy's, won't homgenize stores" and "(Nordstrom:) upscale retailer benefits as Macy's scales back."

Jim


Date: Mon, July 2, 2007,  4:01 pm CT
Posted by: Bob in DC

Jeff: To your question about the grating around the Walnut Room's upper levels windows, I know that was there at least 30 years ago as we have family photos taken when there was a quick-service restaurant up on the 8th Floor overlooking the Walnut Room, and those grates are there.

Date: Sun, July 1, 2007,  9:41 pm CT
Posted by: Drew

A friend gave me a fine example of macy*mart's brilliant marketing efforts. As a major Kaufmann's shopper, she was given an M platinum card. She said that she has gotten tons of coupons that she doesn't use because there isn't anything in M that she likes.

Anyway, she received a "preferred customer" extra special bonus coupon. She went to macy*mart, found a pair of sale shorts that wasn't on the long list of exclusions, and went to the cashier. When she showed the cashier her "special" coupon, she was told "You don't need that. Anyone who uses a macy*s credit card gets the extra discount." The cashier then pointed to a little sign above the sale placard. There was not an EXTRA discount; the coupon was only good for the 20% dicount offered to anyone who used an M credit card! Evidently the customers have been "confused" by other retailers and need to be "re-educated" in the macy*mart way of doing things.

The cashier said that many people thought this was an EXTRA discount and became angry when they found it wasn't!

So the point on sending out the coupon packets was what? The coupon was sent to customers who have a macy*mart credit card, but you don't need the coupon to get the discount. Why go through all the expense to print and distribute the coupon if it isn't needed to get the discount anyway? "Affordable luxury" or discount shopping?

On the positive side, my friend said that she was able to park right near the store entrance in her choice of parking spaces and that it was nice to be able to walk around the store without bumping into other people.


Date: Sun, July 1, 2007,  8:54 pm CT
Posted by: Nancy

I vote yes to re-launch Marshall Fields !!


Date: Sun, July 1, 2007,  3:56 pm CT
Posted by: B W

As a former Chicagoan I was appalled to hear that MY Marshall Field's was to be absorbed into Macy's.

As a child I awed over "Field's Christmas Windows", my mother sold hats there. I received a candy cane from Santa.....so many other memories. The unmistakable ding of the elevator as it reached another floor, the Tea Room.

As a young adult on lunch breaksB while working on Michigan Blvd. I would walk the floors of "Field's" mentally choosing which merchandise I would purchase when the situation would arise and funds become available. (window wishing).


Date: Sun, July 1, 2007,  12:18 pm CT
Posted by: Jim McKay

Today's Sunday Chicago Tribune features a four-page broadsheet Macy's circular for the Fourth of July Sale. It appears that is different from all other Macy's areas outside of Macy's North (aka the former Marshall Field's division).

What is different?

The Macy's North circular features a photo of giant American flag hung as in the Burnham (north) atrium of 111 N. State Street. Why do most all of the other regions' circulars have the star on a grey-blue back ground? Wouldn't it have been stirring to have that great flag in Chicago flagship atrium everywhere?

Today's New York Times has a two-page broadsheet spread featuring the news of the Macy's Fireworks in NYC. Nothing about Independence Eve fireworks in Chicago.

It was a year ago that fields.com became macys.com.

fields.com, of course would feature news of our internationally-renowned store with the great clock and all. Now macys.com has a picture of the 34th St flagship.

Clearly the Macy's North circular has the Burnham atrium on the front page in a feeble attempt to apease former Field's customers. Yet, when it is clear that we are far from the top of their list, is it any wonder that Chicagoans dislike Macy's? Clearly, Macy's does not revere Chicago as Field's did, to say the least.

Of course, if Macy's publicizes its so-called "Chicago flagship" nation-wide at this point, it would probably just serve to remind people of what a failure changing Field's to Macy's has been.


Date: Sat, June 30, 2007,  8:56 pm CT
Posted by: Jim McKay

Thanks to all who made today's late afternoon/early evening leafleting on State Street possible today.

Continuing our series of appeals to Chicagoans' civic pride at special events, be will be leafleting in conjuction with the Chicago Independence Eve fireworks on July 3. If you would like to assist, please email jjmckay@fieldsfanschicago.org It is important that you contact in advance since some or all leafleting will take place at the Taste of Chicago.

Today's Chicago Tribune "Voice of the People" had letters about the struggles of the airline industry. Writing about the current state of the customer satisfaction of airlines, Roger Conner of Oak Parkwrites:

You can't have Marshall Field's services at Wal-Mart prices.

http://www.chicagotribune.com/news/opinion/chi-0630letters5jun30,1,4168019.story


Date: Sat, June 30, 2007,  5:07 pm CT
Posted by: Annette Beyer

I grew up in Chicago and "Field's" meant Christmas with Santa and Uncle and Aunt Mistletoe followed with lunch by the Christmas Tree. "Fields" green boxes meant a special gift to be opened with anticipation.

I have been in Florida for 33 years but Chicago is still home and "Fields" will always be the best.

They tried to dump Fannie May and they came back. Lets hope the same is true for "Fields".

Macy's has invaded Florida as well. I am not impressed with service or value. JUST another department store.


Date: Sat, June 30, 2007,  3:56 pm CT
Posted by: James L. R.

We need Fields BRING FIELDS BACK.

Date: Sat, June 30, 2007,  12:57 pm CT
Posted by: Siamak

Regarding the Macy's plastic bag policy it will be interesting to see what happens in San Francisco come Nov 20th. That's the day that big retailers (especially supermarkets) will not be allowed to give out plastic bags. Hopefully they'll have to give out paper bags and it will cost them more money. Any Fields Fan in SF please let us know.

Date: Sat, June 30, 2007,  9:11 am CT
Posted by: A. Perkins

Macy's...the worst thing to hit Chicago since the fire.

BRING BACK MARSHALL FIELDS!


Date: Sat, June 30, 2007,  8:14 am CT
Posted by: caroline helwick

You don't have to live in Chicago or the Midwest to mourn the demise of Marshall Fields. My first trip was at the age of 16 (1967), coming from a small town in Georgia to the National 4-H Club Convention at the Conrad Hilton. A trip to the very special Marshall Fields was part of our agenda. I've loved the store ever since and always shop there on business trips to Chicago. I live in New Orleans where we absolutely revere our history and culture. Keep up the good fight to bring back a part of yours!


Date: Sat, June 30, 2007,  8:00 am CT
Posted by: K G Matthews

I loved shopping at Marshall Fields and as a former Minnesotan I'm also in favor of bring back Daytons stores. Like Fields in Chicago, Daytons was an icon in Minnesota. I don't care for Macy's at all and never use my charge anymore.

Date: Sat, June 30, 2007,  6:21 am CT
Posted by: Dell K

I have been a Field's card holder since 1968; it was my first credit card...and we have always used it wisely. When our daughters became of age, it was their first credit card also. I began to notice the change in the quality of items about a year before they posted the name Macy's and I'm going to assume it was because Macy's was taking over. Through the years, we have enjoyed specific sales personnel and because of them have gone into the store when it became Macy's....and left without making a purchase. The one and only good thing that came out of this is that my charge is now down to zero.....and I find myself shopping more at Carson's although I don't like some of the changes they have made in women's clothing. So now we shop more at Penny's....but miss Field's.

Date: Sat, June 30, 2007,  12:14 am CT
Posted by: Languishng in Lansing

From Quote.com: Option Alert

http://new.quote.com/stocks/rssItem.action?Feed=schaeffer_observations&Id=19555

From the Chicago Tribune: Macy's is attractive buyout target, Goldman says:

http://www.chicagotribune.com/business/chi-070629macys-story,1,5228018.story?coll=chi-bizfront-hed

I was thinking a lot today about Marshall Field's name and reputation being cast aside as if unimportant. I also thought about how much has been lost. I used to be able to go into Marshall Field's and just look around C1 there would be many items that were just so beautiful, from evening wear to suits to crystal votive holders, etc. They were unique and elegant and lovely. Now at Macy's there is none of those unique and elegant and lovely things to inspire awe and to make one think, C,That would be the perfect gift forCC. The merchandise now is mostly so same ol same ol' and that makes me sad.

Thoughts also came to mind about Lundgren's approach and statements as to how the customers needed to be re-educated and told what they want, instead of customers being the ones who educate the merchant as to what he/she should carry in the stores. It all goes back to SUPPLY AND DEMAND. Supply (by the merchant) has always been based on demand (of the consumers).That's Business 101, is it not? Why is it that Lundgren and his enablers think that the customer is supposed to supply what Macy's demands? This is so backwards! How is it that a person with such business dyslexia could be so well paid, so much compensated, let alone remain at the helm of a business? This makes no sense to me! I am about to shift the blame off this pitifully unbelievable incompetent and start focusing my anger at the members of the board who have, for whatever reason, not removed him! So what is my point in this rant? It is to say that one of the thoughts that came to mind today was that it seems Lundgren sees the customers, the employees, the shareholders, AND the board of directors as somewhat like STEPFORD WIVES. This scenario has not been good in any way, shape or form. I see this as just such an unbelievable mess C1 I truly don't believe Terry Lundgren and his crew are capable, first of all, of ever admitting they made a mistake this huge, and secondly, of running a Marshall Field's properly. I do believe that if and when someone comes along to restore the regional nameplates, starting with Marshall Field's that someone will honestly be regarded as a HERO. I would also know that that HERO would be guardedly watched to make sure he was genuineCafter all, Macy's, Inc. has surely already alienated enough people and vendors with dishonesty and disrespect. There's been a little action going on over at Topix C1 I am encouraged when I see the fight continue, and discouraged when it seems so quiet on these blogs. But I have to also understand that we are all in somewhat of a C,wait and seeC. mode right now C1 even the press hasn't been reportin g much, if anything.

I think Macy's has passed the point of no return to any hope of being "America's Department Store." I'll just keep hoping for that HERO to come along to bring back a real, first-class department store: Marshall Field's.


Date: Fri, June 29, 2007,  9:31 pm CT
Posted by: Alan

Here's an article from the Bloomberg wire.

http://www.chicagotribune.com/business/chi-070629macys-story,1,5228018.story?coll=chi-bizfront-hed&ctrack=3&cset=true

It's funny how the whole "May stores thing" is what is causing them problems right now. Basically, they won't get it "behind them" until they (or the next owner) realizes they screwed up with the whole branding strategy and conversion.

Also, for the poster who asked, there's NO WAY a public company is sold and no one notices. It takes a while, requires shareholder approval, and there are a lot of required regulatory filings. It's all just speculation, but since it isn't dying down, even one week after the first rumors surfaced, it seems the Street thinks it's a real possibility.


Date: Fri, June 29, 2007,  9:32 pm CT
Posted by: RG74

Well folks,it's very simple, Britian has a beautiful set of stores called House of Frasier. America has a once beautiful set of stores now know to many as the house of junk a.k.a. Macymart !

It is sad how a group of ruthless so-called "executives" could execute a once world class brand by watering down all that was wonderful about them.

Let's face it, as a born and razed New Yorker (suburban raised person) I knew 30 years ago that Macy's is New York, NOT CHICAGO...org ANYWHERE ELSE FOR THAT MATTER.

Upper class department stores derived their status from the fact that they were local and not the run-of-the-mill store found in every other city. The charter members of Federated Department Stores understood that.

People say that the age of department stores is over. If they are right by any sort, it is only because executives like Mr.Lundgren decided to homogenize the stores to the point that the STORES OFFERED NOTHING UNIQUE ! THEY ALL LOOKED AND FELT THE SAME...SELLING ALL THE SAME THINGS...MINUS THE SERVICE DEPARTMENTS THAT MADE THEM STAND OUT AS THE LEADING STORES THEY ONCE WERE !

WITH A FEW EXCEPTIONS:

If you look closely, Mid-west department stores (especially former Dayton's-Hudson's-Marshall Field's) stores retained most of their in-store service.

Terry Lundgren's Macymart is a slap in the face to Federated's founding department store merchant families and to the guests they served !

I WANT MY MARSHALL FIELD'S !


Date: Fri, June 29, 2007,  5:31 pm CT
Posted by: Torin G.

I was at an ice cream social at church on Wednesday and one of the newer members works for Macy's North, and said there was a strong possibility of the former Marshall Field's stores being bought by a private investor and possibly being converted back to Marshall Field's again. I would be overjoyed if this happened, particularly if Dayton's was revived as well! Most Minnesotans still haven't gotten over the loss of Dayton's.

Date: Fri, June 29, 2007,  4:37 pm CT
Posted by: Steven

Found at Twincities.com: Paper or plastic? Macy's won't ask

Story here: http://www.twincities.com/ci_6256073?source=rss

Highlights:

Paper shopping bags are the latest casualty at Macy's stores. Sales associates have been told to use plastic rather than the ostensibly classier paper bags with handles, which cost more to produce.

It's a shift that serves only to remind shoppers their department store isn't the same since Macy's came to town. "It's penny wise and pound foolish. A shopping bag is a walking promotion for a brand," said Lynne Robertson, president of Minneapolis retail branding agency Fame. "Going to something as minimalist as plastic denigrates the brand for sure."

"At Nordstrom, you always get a paper bag," said shopper Pat Connor, who toted a new purse in a Macy's plastic bag during a visit this week to the Mall of America from South Carolina. "At high-end stores, you expect paper."

Macy's shopper, Kathy Curnes, of Des Moines, Iowa, added, "Paper bags seem more special."

Beyond appearing cheap, Macy's has to contend with the environmental stigma of plastic bags at a time when other retailers are trying to cut back.

As for perception, however, even a reusable bag advocate like Cobb said that eliminating paper bags at Macy's "definitely can be seen as cheapening the brand."


Date: Fri, June 29, 2007,  10:55 am CT
Posted by: Gayle

Hi all,

Strange report from the trenches: a coworker of mine was shopping at a suburban Chicago Macy's this past week. I yelled at him for patronizing the M store, and he said "but they've been sold." I said that was just a rumor so far. He said that while he was checking out, an employee who appeared to be in management came running up to the the woman who was ringing up his purchase, and shreiked "we've been sold! It went through on Sunday!" He said the employees were dancing around in joy. He asked who bought them, and they answered "an investment firm."

Is it possible the deal went through??? Maybe it was just that the employees were elated at the prospect. Still no word in the press...

gayle


Date: Fri, June 29, 2007,  10:52 am CT
Posted by: Philip Eichler

Lawsuit #5! Another class action suit has been filed!!!! A side note to the discussion about State Street being chopped up. First Carson's was always kind of chopped up and lends itself to smaller tenants, Field's floors are quite open. Secondly, the manner in which the city has landmarked the interiors of State Street would make it rather difficult to subdivide. For instance, the column capitals on the ground floor were included in the landmark designation, which would make it somewhat difficult to erect walls between smaller spaces, etc.

Date: Fri, June 29, 2007,  10:22 am CT
Posted by: gle

Here is rather amusing article from Minnesota about customer disgust with a Messy's policy of cheap plastic-only shopping bags. The comments at the end are interesting too.

www.twincities.com/ci_6256073?source=rss

Way back last Saturday as we awaited news of a possible buyout of Messy's by private equity investors, I flaunted my Field's button around several neighborhood garage sales and shops. The buttom gets a lot of applause. A waitress told me getting rid of Field's was "...the stupidest thing to do--they really don't understand Chicago!" Also, our Edgewater Historical Society had quite a discussion about the future of the State Street building. They are very concerned. I told them whoever gets Messy's gets stuck with us (Field's Fans) too. We are not going to just fold up and go away. I'm glad to see Jim is already being proactive with his post about the building.

Have a great weekend Fields Fans!


Date: Fri, June 29, 2007,  12:57 am CT
Posted by: Joe D

It's a July 4th Savings Pass!!! Hmmm, but it can't be used on July 4th!!! So, why on earth is it a July 4th Savings Pass??????????

http://www.macys.com/dyn_img/site_ads/062807_july4th_chr.pdf

So much for national branding! It can only be used in a few markets. Too bad nobody is going to be able to use it for the July 4th sale since they will be shopping on the 4th when the coupon has expired!


Date: Fri, June 29, 2007,  12:33 am CT
Posted by: Jeff W.

As a point of information, I think that the Group will be heartened to hear that another Law Firm has filed a class action suit on June 28th against Macy's, Inc for their failure to disclose the true sales figures for the former May Company stores during the first part of 2007. I believe that this is the 4th Class Action suit to be filed against Macy's Inc. for their failure to disclose accurate financial data. Oh what a pity! When it rains, it pours! Maybe Terrible Terry and his ilk will be forced to bail out one of these days. And the truth will set them on their way, down the river!

Date: Thu, June 28, 2007,  10:05 pm CT
Posted by: Brad

I thought some Field's Fans would be interested to know about the history of retail "expert" Howard Davidowitz. Given his demonstrated lack of integrity and questionable judgement, I wonder why the press still finds him to be credible and chooses to quote him in so many articles about Macy's. Perhaps it's because so many other retail experts are far more critical of Macy's and their decision to replace Marshall Field's.

The New York Times

February 4, 1983

Insider Case Sentencing

By THE ASSOCIATED PRESS

"Howard L. Davidowitz, a retail business consultant, has been sentenced to serve 39 weekends in jail and pay a $10,000 fine for making stock trades based on confidential inside information of a planned takeover."

"Mr. Davidowitz, the 40-year-old president of Howard Davidowitz & Associates, was sentenced late Wednesday by United States District Judge John E. Sprizzo after pleading guilty to mail fraud and securities law violations."


Date: Thu, June 28, 2007,  9:54 pm CT
Posted by: Brad

I suppose that given Sandra Guy's previous pro-Macy's articles, we shouldn't be surprised that Ms. Guy failed to mention in her article that Macy's takever of Marshall Field's adversely impacted Hartmarx. But as a local Chicago news reporter it appears that she intentionally excluded the impact of Macy's on Marshall Field's where it would have been most relevant to Chicago readers.

For example, Ms. Guy writes, "The 119-year-old Hartmarx, hit hard last year by the mergers of middle-America department stores, had one of its worst years in fiscal 2006. Its fortunes are improving on the strength of the luxury retail market..." and as a local Chicago news reporter I think that the specific impact of Macy's on Marshall Field's would have been appropriate and newsworthy. The article could have pointed out that the Macy's takeover of Marshall Field's was one of those "mergers" that happened here in Chicago and that Marshall Fiedl's private label suits were actually made by Hartmarx. Ms. Guy also fails to mention that Marshall Field's was securely positioned in the luxury retail market that displays the strength to which Ms. Guy refers, and the luxury market growth opportunities that were lost when Macy's replaced Marshall Field's.

Furthermore, Ms. Guy writes, "The company (Harmarx) continues to wean itself of major department stores, which have consolidated and turned increasingly to their own labels." Macy's heavy emphasis on their own labels (Alfani, Charter Club, INC, Tasso Elba...)exemplify the private labels to which she refers that have been used to replace Hartmarx brands formerly sold at Marshall Field's. This is local news that has had a local impact.

That Ms. Guy fails to include this crucial information in her article gives the impression that she was intentional in her selective exclusion of facts in order to protect Macy's from adverse publicity about how Macy's takeover of Marshall Field's has adversely affected a local clothing manufacturer.

We write letters to Ms. Guy and to the Sun-Times, yet this questionable journalism continues to be published and our letters to the editor discarded. Can anything else be done to expose this irresponsible and possibly unethical reporting?


Date: Thu, June 28, 2007,  8:47 pm CT
Posted by: Becky

Last night I was at the public library in one of the western suburbs of Chicago. They're running a "space" theme for their childrens' summer reading program, and the place is decorated with stars, planets, aliens, spaceships, etc. One set of windows is painted up to look like a "space cafe," with the name...in that wonderful, familiar script..."MARTIAN FIELD'S." I couldn't stop smiling when I saw it.

It just goes to show you that nobody in Chicago has forgotten Marshall Field's, and that obviously someone thought the name would have resonance even for children.

And, there was no "Spacy's," either!


Date: Thu, June 28, 2007,  8:25 pm CT
Posted by: Steven

Is it possible that yet ANOTHER class action lawsuit was filed against Macy's? Today, this appeared on the Web:

Law Firm Of Schiffrin Barroway Topaz & Kessler Files Shareholder Class Action Against Macy`s - Quick Facts

6/28/2007 6:42:48 PM The law firm of Schiffrin Barroway Topaz & Kessler, LLP said it has filed Shareholder Class action lawsuit in the United States District Court for the Southern District of New York on behalf of all common stock purchasers of Macy's Inc. (M) from February 8, 2007 to May 15, 2007.

The Complaint charged Macy's and certain of its officers and directors with violations of the Securities Exchange Act of 1934. Macy's operates department stores in the United States and sells a range of merchandise and other consumer goods.


Date: Thu, June 28, 2007,  5:23 pm CT
Posted by: Bob in DC

Miller: I am the world's greatest Field Fan, or one of them, but I believe the American Institute of Architects gives Burnham's Wanamaker store in Philadelphia "the country's most perfect department store" nod due to the completeness of the design and the symmetry of the construction, compared to our darling on State Street that sort of grew piecemeal.

That being said, I like the variety of Field's different light wells versus the museum-like (some say masouleum-like) quality of the Wanamaker store.


Date: Thu, June 28, 2007,  5:18 pm CT
Posted by: Jeff S.

To "Bob" who posted about the old lightwell; This might help, if you look at old photographs of the Walnut Room, you can see that the ceiling there was much higher at one time. The ceiling went up about 3 more floors with quite ornate columns and arched windows at the top. I believe you may be correct, that during the war, it was all changed, and we have the ceiling in the Walnut Room as we see it today. Right above the Walnut Room I believe is the Human Resources department. Hope this helps. Anyone else with any thoughts? Also, I was wondering if anyone knows why and when the old grating that was recently taken down, but is still around the Walnut Room, is all about. What prompted its going up? In early photos the store did not have the north lightwell grated or beneath the Tiffany Dome.

Date: Thu, June 28, 2007,  4:35 pm CT
Posted by: gw

Jim, thanks for the article about Hartmarx opening up a Hickey Freeman store here in the City. I still have several HSM suits with the Marshall Field label; I'll never retire them! After the conversion to Macy's I went twice to look at their suit selection. It was like Burlington Coat Factory. I don't know just rows and rows of cheap, wrinkled looking suits packed together tightly in clearance center type racks. I'll never understand Mr. L's decision to make Field's such a bargin basement bin. I've moved my selection buying to Mark Shale, always subdued elegence at that store.

Maybe the "new and exciting" Martha Stewart line will include some men's and women's work clothes for gardening in the City! I know that's were most of the men's department at Macy's belongs, digging in the dirt!


Date: Thu, June 28, 2007,  11:27 am CT
Posted by: P.R.S.

I grew up in the Chicago Area and Fields was always the best place to shop. Customer service lived- not so Macy's. I now live on the East Coast although I go back to Chicago to visit my relatives. I am going next weekend and it will be the first time I will go to the city and not be able to shop in Field's.

Date: Thu, June 28, 2007,  10:22 am CT
Posted by: Amy Morton

First time visiting FieldsFansChicago. Please to see people still actively protesting Macy's in support of returning Field's to Chicago.

Date: Thu, June 28, 2007,  10:22 am CT
Posted by: Jim McKay

There's an article in today' Sun-Times about Chicago's Hartmarx. They were impacted by Macy's conversion from Field's as they used to make Field's private label men's suits. Macy's dropped local business Hartmarx.

http://www.suntimes.com/business/446784,CST-FIN-hart28.article

Date: Wed, June 27, 2007,  10:22 pm CT
Posted by: Miller

Hi All!

State Street was swamped in recent weeks with "corporate suits" watching and touring the store, some from Macy's and others termed "visitors". Something's up big time and managment has realized that this is no easy effort at the former Marshall Field locations.

Many rumors are thought to be just that, but my personal feeling is that we will see some larger changes in the coming months, perhaps before the holidays (which will be a critial period for survival). I don't know how a store with half of its 800 locations not doing well can survive with so much debt.

Did anyone notice that the full page ads for Macy's, with coupons, etc., have vanished from the Chicago Trib and Sun Times??? They are in trouble, to some extent, and I'm sure the "house of cards" may fall without a suiter with deeper pockets, hence the rumors.

As mentioned, I'm not sure Macy's knows HOW to run a quality operation, like Marshall Field, so they'll need lots of help, if they want to suceed in Chicago and the Midwest. And they will not be able to do this without the Marshall Field nameplate across the Midwest, from Minnesota to Milwaukee, Detroit to Chicago...and perhaps even St. Louis. This story is not over yet, perhaps its only begun.

RE the history of Marshall Field, the Department store concept as we know it was perfected by Field and the architecture of the building, by Daniel Burnham, became the National and international prototype for large Department stores from the D.H. Burnham, Wanamaker's Store in Philly to Selfridge's in London, but perfected in Chicago on State Street.

Keep up the effort, which means so much to so many, in an age, where we are told these things do not matter, but in reality they do! There are many angry former customers out there that are quietly boycotting Macy's and will never come back, until the name is changed back, along with the quality brands and excellet service. Glad to see folks standing-up for quality, history, civic pride, and honesty. Those values are everything that Macy's simply isn't.

In reality this whole buyout, merger and national expansion concept is really all about Marshall Field. Unfortunatly, Federated didn't know that it was the Marshall Field name that was of more interest in many markets than the Macy's name.

..and they killed the "golden goose", so foolishly and after so much thought. One word come to mind...dumb, dumb, dumb!!

Sincerely,

Miller


Date: Wed, June 27, 2007,  6:11 pm CT
Posted by: Drew

Last evening I was talking on the phone with a cousin from Detroit. She asked if we still had Kaufmann's out here; she had visited the store in Pittsburgh and in Ohio and liked shopping there. When I told her that "unfortunately macy*mart took over all the Kaufmann's stores," she replied, "They destroyed OUR Marshall Field's, too!" She went on to say that her favorite brand of shoes, always available at Hudson's and Fields were no longer sold at macy*mart. She is a professional and stated that these shoes (Erno Lazlo, I believe) were comfortable and stylish. When she approached the salesperson, she was told "We've lost our best brands and our best customers."

She also said that she is no longer able to buy dress clothes at the M. She stated, "I could always count on Hudson's and Fields to have high quality clothing that was a good value and wore well. There is nothing at macy*s that I want." Her husband has a tall athletic build and he can't find any clothing or shoes at M either.

My cousin said that "macy*s is Kohl's merchandise with Neiman Marcus prices." She and her husband now shop at Von Maur, but that store doesn't have a home department. Her teen age children won't shop at M either; they can getter better casual attire at JC Penney at more realistic prices with larger selections.

She said she was at Southland when macy*mart was having their weekly "One Day Lowest Price of the Season Sale" and the store was empty. She mentioned that Hudson's and Field's sales were always busy, but none of her friends even bothers with macy*s so-called sales.


Date: Wed, June 27, 2007,  5:57 pm CT
Posted by: Zelda

Your comments are well said, as usual, Jim. I would just like to add that in the event there is a buyout, I think we should have an immediate rally to make our wishes known. The demise of Macy's has always been just a first step. Our participation in pointing the direction back to Field's is more important now than ever.

Date: Wed, June 27, 2007,  5:13 pm CT
Posted by: Bob

A question, slightly off topic!

I remember reading that there was a 2nd dome or light well in Marshall Fields State Street above the dining room area where the great tree is displayed.

Does anyone have any info on this area? Supposedly it was blacked out/removed during WWII.

Thanks for any info.

Bob


Date: Tue, June 26, 2007,  7:41 pm CT
Posted by: Drew

Somehow I can't but help wonder what was the intent of the takeover rumors and if they were intended to impact the stock prices of "M." Sales are slipping, the stock has been downgraded, and the media are finally revealing the truth about "M." Signs clearly indicate that Lundgreed's grand plan is a grand failure.

Whatever the case, Lundgreed's absolute arrogance and inability to face reality, there is no doubt he would do anything to avoid admitting failure. The macy*mart ship is sinking and he is desperate to save HIMSELF by any possible means.

With the takeover rumors coming near the end of the month, it wouldn't surprise me if the talking heads at "M" now have yet another excuse to explain the latest month's slumping sales: the customers were "confused" about the possiblity of a takeover of their "exciting" macy*mart and went elsewhere. Now "M" will have to "re-educate the customers.


Date: Tue, June 26, 2007,  7:05 pm CT
Posted by: Jim McKay

Articles like the one by Sandra Guy in last Saturday's Sun-Times are comparing apples, oranges and bananas. These articles and reports focus on how 111 N State could end up like Carson's or Boston's Filene's flagship. I'm not talking about the separately owned "Filene's Basement" flagship below the store. I think they over-emphasize and over-simplify the "closure and subdivision" scenario and forget about other possibilities.

First, let's not forget that Carson's was in urgent need of renovation and modernization. They did some renovation and restoration on the first and second floors in recent years but the chopped up nature of the floor plans and aging systems were problems that made it very expensive to run Carson's. No doubt Freed and associates wanted to finish the modernization they already started on upper floors. The Wabash side was especially in need of renovation. (Have you noticed the restored cornice at the top of the building? It would be wonderful if 111 N State got its crown back.)

As an aside, Carson's was run down enough that it would have made a perfect companion to the run down Macy's flagship at Herald Square. Remember, I think Macy's would have had a better match and bigger footprint if they had spun off Field's in fall 2005 and purchased Carson's, Boston Store, Bergner's, etc. at the time those stores ended up with Bon-Ton.

My take is that the amount of renovations needed could not be accommodated by Bon-Ton/Carson's. Face it, rent would have gone up or business would have been disrupted by the major renovations making the store unprofitable.

Also consider that Filene's flagship was about 100 feet away from another Macy's. That's why Filene's was closed. If the former Jordan Marsh flagship had not become a Macy's in 1996, you can bet the Filene's flagship would have become a Macy's and would not have been closed.

Thank God that Macy's never got their Chicago flagship on Block 37 back in the late 90s. If it had, I truly believe 111 N State would have met the fate of Carson's and Filene's flagships. Remember, Macy's turned down Block 37 because the local government offered "only" about $58 million in subsidies.

111 N State, on the other hand, has been much more thoroughly modernized, especially in the late 80s through the 90s. 111 N State is most valuable to investors as Marshall Field's. It's not nearly as valuable as Macy's nor as a bunch of shops.

It's our job to make sure Macy's, Inc and any investment group interested in buying 111 N State know that.

111 N. State is a relatively modern department store with many unique ammenties, features, hostory, tourist draw and ambience that can only realize maximum profit for investors when that building is Marshall Field's.

Chicago--no, THE WORLD--wants its Marshall Field's!

Jim

P.S. Speaking of Carson's, ladies should remember there is a Carson's women's store near Union Station.


Date: Tue, June 26, 2007,  7:05 pm CT
Posted by: Bob Warsham

A bit from Gourmet Retailer .

http://www.gourmetretailer.com/gourmetretailer/headlines/article_display.jsp?vnu_content_id=1003603719


Date: Tue, June 26, 2007,  5:57 pm CT
Posted by: Steven

While Macy's has absolutely run Field's right into the ground, I would certainly shop at Field's again if it were restored to the way it was. Saturday I went to Nordstrom on Michigan Avenue and though it is a very nice store, it's just not the same. I found two T-shirts (silkscreened with Chicago L and street signs) for summer, but then... that was it. There was no furniture store to browse through. No housewares department to wander through. No sheets, no small appliances, no art, no gourmet food, no chocolate. So I stopped at Vosges for a couple of truffles on my way out and went home. Mission accomplished in just 30 minutes. The bus ride there and back took more time.

Shopping without Field's is no fun. No adventure. In fact, it's almost work to find something I'll like at other stores. Certainly any private equity investor will see there are enough of us who feel that way to justify bringing Field's back.


Date: Tue, June 26, 2007,  11:40 am CT
Posted by: Languishing in Lansing

A Woman's Wear Daily teaser, since I'm not gonna pay $150 to subscribe just so I can read the rest of the article:

MACY'S STOCK SLIPS AFTER BUYOUT TALK
Tuesday, June 26, 2007
By Vicki M. Young

Shares of Macy's Inc. retreated 2.2 percent Monday to close at $40.54 after spiking up 7 percent on buyout rumors Friday.

Traders said talks of a buyout by Kohlberg Kravis Roberts, Providence Capital and Goldman Sachs at $52 a share fueled the speculation Friday that helped bolster Macy's stock price. And while those rumblings made the rounds on Wall Street again on Monday, several banking sources didn't give the buyout talks much credence.

Only God knows what's really going down.


Date: Tue, June 26, 2007,  10:59 am CT
Posted by: Michelle Orr

I want Field's Back!! It belongs to Chicago, not New York's MACY's

Most of my family worked for Fields and I was so sad to see it go. Now that I read/hear it may be back I am THRILLED!!! I want to see it back where it belongs.


Date: Tue, June 26, 2007,  6:35 a m CT
Posted by: jimmy gimbels

Ineresting article in the June 25 edition of Crain's Chicago Business - the focus is on high fashion. The article discusses Saks Fifth Avenue, Neiman Marcus, Nordstrom and several specialty boutiques. Oh dear, not mention of Macy's or Bloomingdale's. Gee, I wonder why? After all, Charter Club and Alfarni are so "new and exciting."

>From the article: "Once-influential specialty stores like Bonwit Teller have closed. Marshall Field's and Ultimo have changed ownership..."

Changed ownership? I don't know about you, but I consider Marshall Field's as closed. Macy's is nothing like Marshall Fields.


Date: Mon, June 25, 2007,  9:05 pm CT
Posted by: jp

Please, no one listen to Howard Davidowitz, the man is obviously very arrogant and HIGHLY skewed in his opinions. He believes every business will fail, just listen to his commentaries. Walgreens could have a 40% profit jump and he will have something negative to say about it. McDonald's could finally switch everything to Trans Fat Free and he would have something negative to say about it. He is an obvious skeptic and always hopes for failure. He always goes against what the general public wants to hear. Every time I hear him, I just want to scream!

Went to Macy's Bolingbrook a few weeks ago to check out the store planning side of it, as I am a store planner for a large Chicago based chain. I was so unimpressed. The last aka Field's store, built as a Hudson's in Grand Rapids, was opened in 1999 at the Rivertown Crossings Mall in Grandville, MI (suburb of Grand Rapids). I was there for the Grand Opening. The store was so classy and upscale and open! This Bolingbrook Macy's is awful and everything is crammed into there as tight as possible. The lighting is dollar store quality. The only place they spent money was in the cosmetics area. I couldn't believe they used the old "Ma Bell" beige analog bell telephones at all the cash wraps. Even the Bay and Sears in Canada use Nortel or some other highly digital PBX telephones at the cash wraps.....so BLAH!


Date: Mon, June 25, 2007,  6:30 pm CT
Posted by: Bob Warsham

It will be interesting to see how this all plays out...

The most interesting point in one of the Sun Times articles follows:

"...rumor had Allen Questrom, the retail veteran who turned around JC Penney and mentored Macy's CEO Terry Lundgren, as involved in a takeover deal. Questrom, a senior adviser for Lee Equity Partners in New York, did not return a telephone call"

At the beginning of the Macy's strong-arm takeover of May Co, I believe Questrom indicated Lundgren was a good merchant. Perhaps he has realized his old student isn't quite up to the task after all.

Questrom is a reputable retailer, and should understand what errors were made not only at/with Fields but the question remains after all the damage that has been done to these various brands, would the effort to turn these stores around be worthwhile. The market in Chicago seems to be doing just fine, thank you, with the other upscale stores gobbling up the customers.

Here in Detroit, Nordstrom is expanding, and we have two Von Maurs, Saks and one lone Lord and Taylor...so the lack of quality at the former Fields stores is noticable. Even worse for those farther outstate, Lansing, Traverse City, etc. Fields was the gem of May Company and Lundgren only went after May when May stole the prize from under him during the Target negotiations.

I maintain Target management sold to May as an alternative to FDS because they felt May would maintain Fields. I am not saying the $$$ didn't figure into it but there was a certain sentimentality amongst senior Target management about the relationship with the Department store division...after all, it all Target was started by Dayton's and HudsonC-s joined early on into the mix and they relied heavily on the buyers expertise to predict trends so Target had the jump on other discounters. Target has been able to keep that expertise going strong, note the new knock off wedding gowns and accessories...

State Street could be maintained like Selfridge London which is oft mentioned as the example Target went after in the last years. And if the store would been left alone under the capable management of Linda Ahlers it could be doing well in excess of 250,000,000.00 per year. May retired her shortly after the takeover, but make no mistake, her stamp was on State Street, Water Tower and chain wide. Merchandise improved, staffing was capable and available--there was a real excitement even here in Detroit.

Here is a quote from Business week:

http://www.businessweek.com/1999/99_47/b3656094.htm

Before Ahlers took over the division four years ago, the stores--Dayton's, Hudson's, and Marshall Field's--were limping along with operating margins of 5%, three points behind what the industry leaders were doing. Ahlers dumped the Macy's and Lord & Taylor strategy of stuffing mailboxes with sales-promotion fliers nearly every week. She cut sale days from 120 to 60, instead focusing on merchandising and becoming the second-best service provider behind Nordstrom (JWN). By deploying a crackerjack team of stylewatchers across the globe to spot the next hot thing, she made sure the stores had the same chic items gracing the pages of fashion glossies and an all-smiles, we'll-take-anything-back salesforce who knew their stuff. This blend of worldly fashion savviness and Minnesota nice was a hit, enabling Ahlers to pull off the equivalent of a retailing hat trick: boosting operating margins to 8% while focusing on service and slashing promotions. Last year, the divisions' comparable-store sales growth of 4.5% was the best in the industry, which usually posts gains in the 2%-to-3% range.

Lundgren's failings, IMHO, stem from a real arrogance that stems from too much powerC(absolute power corrupts absolutely. He should have learned from his mentors and Ms . Ahlers. Maybe she's wants to come out of retirement?


Date: Mon, June 25, 2007,  5:35 pm CT
Posted by: Eric

Was pleased to hear about the potential buyout.

One of our Field's Fans, Jim McKay, was interviewed on WBBM 780 Satuday. He pointed out that the stores are valuable and the brand Marshall Field's is valuable. But the two are more valuable then separate. I agree.

BRING BACK FIELD'S!


Date: Mon, June 25, 2007,  2:14 pm CT
Posted by: Pam

I hope the rumors are true. Please give me back Marshall Field's. Thank you all for your efforts!

Date: Mon, June 25, 2007,  6:14 am CT
Posted by: Brian

It was great seeing Field's supporters at the gay pride parade. Strangely you could say we had a float, a couple bumper stickers that say boycott macy's were on some of the floats towards the end of the parade! It's monday morning for me, I've already been e-mailed from co-workers about spotting me from the parade route in the F*** Macy's Shirt. After the parade I even went to a resturant downtown known for it's requirement of "classy" aparal, and I was admitted in with that shirt, even when I asked about using the restrooms for a costume change, the manager told my my shirt was the classiest one he had ever seen.

That says how much Chicago hates macy's. Oh Well, Time to clock in and pull my hair out on another manic monday!

Wish me luck..

Oh, And it's Piepho pronounced Pee-Faux! (And should be spelled that way to, because she's a fake and a fraud! She was loyal to Federated that's why they kept her from L&T)


Date: Sun, June 24, 2007,  9:48 pm CT
Posted by: Richard

I was at The Woodlands mall yesterday. After going into Joseph A Banks and some other specialty retailers I ventured into Dillards. I spoke with one of the long time clerks there and quizzed her about Foley's (now Macy's). I asked her if traffic had increased since Foley's demise. She answered with a resounding yes. Not only that, she said sales are up and they hear horror stories all the time from former Foley's customers. She said since the changeover one of the most common complaints is poor service. not to mention the change in merchandise. The Macy's people are rude and refuse to take back returned merchandise, even with Macy's tags on them. Foley's would always exchange or give a refund as customer satisfaction was a priority.

She also said she heard Macy's was getting purchased. The new owners are going to have a big mess on their hands. I suspect a large number of store closures will ensue across the nation. Sales are terrible not only at Marshall Fields, but at Foley's, Kaufmann's and Filene's stores as well - should I say former stores. Macy's has done such an awful job marketing that they have alienated most all of the formerly loyal customers in all divisions. It is my hope the new suitor will bring back not only Marshall Fields but some of the other beloved names as well - not only the names but better merchandise and service that used to be paramount.

It will be interesting to see what transpires in the coming months if the rumors are indeed true.


Date: Sun, June 24, 2007,  8:11 pm CT
Posted by: A. Perkins

With the turn in the tide lately, which seems to be going in our favor,

"BRING BACK MARSHALL FIELDS!"


Date: Sun, June 24, 2007,  11:03 am CT
Posted by: Siamak

My understanding is that State Street is not owned by Macy's Inc. If that's the case why do reporters continue to say a private equity group would be able to sell State Street? My guess is that they realy mean Macy's Inc. could break up the lease and sublease State Street to many smaller retailers. Thoughts?

>From the Suntimes:

"Retail expert Howard Davidowitz said new owners could sell the Macy's flagship on State Street for its tremendous real estate value, and further the breakup of big department stores on State Street"


Date: Sun, June 24, 2007,  1:03 am CT
Posted by: Languishing in Lansing

I'm on the edge of my seat, hoping and praying that KKR will do the RIGHT thing, bringing back Marshall Field's to all 60+ locations, as well as consider restoring the other former May doors. I hope this buyout (rumoured yet likely to HAVE to happen at some point) doesn't take an even more tragic turn than it has already when Federated took over. Mr. Kravis - if, by chance, you see this website, PLEASE be heroic in the eyes of the public as well as make your fortunes - restore the historic doors of retail, established by merchants of long ago; traditions that Federated trampled upon in moves motivated by greedy lust for power and money only and underscored by an apparent contempt for the buying public whose dollars Federated was more than ready to take. The customers miss Marshall Field's. The employees miss Marshall Field's. And though the store managers presumably have had no choice but to say, in effect, "Yes, Mr. Lundgren" I am quite confident in guessing that they, too, miss Marshall Field's.

Shopping is not simply an exercise in getting an item for the lowest possible price. It's about connecting with people, feeling fabulous about your new purchase, and finding TRUE QUALITY in merchandise and service. People generally shop at stores that give them that "feel good" experience. When we know that a merchant cares about us enough to carry quality products, present a clean, pleasant, and appealing atmosphere, and give us GENUINELY GOOD SERVICE - THAT'S WHERE WE WILL GLADLY AND WILLINGLY SHOP. We'll even pay full price for a quality item from a quality store, not always waiting for a sale. Please, Mr. Kravis - do the right thing simply because it's the right thing to do.

I wish ALL well who have done and who are still doing your best to bring back our Midwestern pride and joy: Marshall Field's. God bless you. God help us.


Date: Sat, June 23, 2007,  10:58 pm CT
Posted by: tpage

The biggest mistake any business can make is not listening to its customers. This current situation was guaranteed two years ago when the name change began to make its way through the stores. I was an employee for several years at both downtown stores, and the employees knew it was trouble. Why? EVERYDAY at least 1 customer said as they completed their purchase they were cutting up their store credit cards when the name changed and would not be shopping in the store again. This came from Lincoln Park 30's shoppers to Old Money North Shore 80's.

When asking what to tell people when they expressed displeasure, we were actually told to sell the finer points of the new price checkers (yes those things found at Target or Sears)

I feel badly for the employees who are on the front line, and if any of the bigwigs ever asked the people in the field what was going on, they would maybe have understood it better.

This was and always has been a grassroots groundswell, the people that Marshall FIeld made sure got paid when the great fire devastated his store. He also made sure his customers got their goods and extended them credit.

Sometimes it's not always about "business" as TL likes to say


Date: Sat, June 23, 2007,  10:47 pm CT
Posted by: macyloverNOT

what happens when macy's sells ? will the board of directors change ? will someone finally wake up at headquarters and for once LISTEN TO THE CUSTOMER. we already know they don't listen to the staff !

Field's all the way !


Date: Sat, June 23, 2007,  10:46 pm CT
Posted by: Sad to hear

It's sad when things don't remain the same but unfortunately we live in a society where everything is ever so changing on a daily basis from businesses, relationships, schools, phones, homes and cars. All these we change on a regular basis because we think we want/need better as if the grass is greener on the other side. When in all actuality it isn't, maybe slight but not much different. Take for example, when I revisit back home to Chicago none of the schools that I've attended is the same school or either the school has been demolished for a city park. Now, I don't even have Marshall Field's to go back to on top of it all There is no traditions or morals anymore. Everything goes, change it or tear down just start all over again.

Date: Sat, June 23, 2007,  7:53 pm CT
Posted by: Joe D

The Florsheims, Back in Their Own Shoes

http://www.nytimes.com/2007/06/24/business/yourmoney/24shoe.html?ref=business

It's a long but terrific article about the Florsheim family resurrecting the company from near death. If only Marshall Field was interested in doing the same thing.

Does anyone know how wealth the Field family is? They are obviously "old" money, but are they in the same league as the Pritzkers? Oooh! That's another family we should get involved in this! They are doing so much with the presidental campaigns, they should ad Field's to the list!


Date: Sat, June 23, 2007,  10:12 am CT
Posted by: Judy M

I've read a number of comments on the rumor that m*cy's is thinking about bringing the Marshall Field's name back. Unfortunately, the opinions are that a change in name will not necessarily coincide with a change in quality OR customer service. This is another example of what these people think of the Chicago mentality. I keep saying, we're smarter than they give us credit for, but they don't listen! Do the powers that be at m*cy's really think we're stupid enough not to notice the ABSENCE of change INSIDE the stores??? I have never seen such ego - or basic stupidity - on the part of any management group. If this wasn't so tragic, it would be funny. PLEASE, PLEASE let me know when you plan the next protest. I have to be there.....

Date: Sat, June 23, 2007,  9:50 am CT
Posted by: Alan

The Sun-Times, for once, has a decent analysis of the situation. My guess is that a private equity buyer would see more value in splitting up the company. While that would be bad news for some markets, I think in Chicago it could be good news, in that the Field's brand and prime locations could be valuable to another retailer and fetch a high price. We'll see. In any case, all this speculation might prompt the company to take action now.

http://www.suntimes.com/business/440202,CST-FIN-macys23.article


Date: Fri, June 22, 2007,  5:30 pm CT
Posted by: Drew

What an interesting turn of events! Somehow it seemed "fishy" what Lunkhead was letting the stores run down and cutting back the quality and service. He and his Lunky's Flunkies let the business crumble while they orchestrated this devious plan.

We can only PRAY that the federal government investigates the entire macy*fication plan and exposes Lungreed for the charlatan that he is! Justice would truly be served if Lungreed is sent to prison for his fradulant and destructive actions.

The unknown factor is the intention of the takeover company. Are they interested only in liquidating the real estate for a quick profit? Will they cherry pick prime locations to operate as true upscale department stores? Will they follow Lunkhead's strategy and combine their other retail holdings? Is the country ready for macy$dollar?


Date: Fri, June 22, 2007,  5:30 pm CT
Posted by: Alan

Clint, a private equity buyout works the way any other buyout does, except that it's usually in cash (often borrowed funds) rather than in stock (since private equity shares aren't traded). Shareholders would have to approve, and it's up to the new owners who in management stays. There's a lot of money in private equity now, and they tend to specialize in turnaround situations, so it's not uncommon for management to go.

Anyway, it's all speculation right now. For the stock to go up that much, though, someone must be spreading some information. Company's by law can't reveal details on such a material development piecemeal (which is why they always have no comment). So what we are seeing is basically a rumor only. Remember it did the same a few months back when Icahn revealed he purchased some shares.


Date: Fri, June 22, 2007,  5:26 pm CT
Posted by: Steve

Here comes the golden parachute for Terry Lundgren and his sycophants. Twisted but a sad reality these scoundrels will get off that way. There's no other way out for them in this lifetime. Of course, they will have to pray there is no Hell.

Date: Fri, June 22, 2007,  5:24 pm CT
Posted by: Alan

Wow. I saw the stock price jump up and was worried, until I saw that it was on a takeover rumor. That could be good news. Now that Lundgren knows he isn't safe in the CEO's office, perhaps he'll come to whatever senses he has left and bring back Marshall Field's, and put an end to this lowest-common-denominator strategy.

Date: Fri, June 22, 2007,  5:14 pm CT
Posted by: Bob Warsham

>From the Cincinnati Business Courier

http://cincinnati.bizjournals.com/cincinnati/stories/2007/06/18/daily56.html

"Ironically, the rumor about Macy's (NYSE:M) surfaced on the same day that the company began lifting its logo to the top of its 21-story headquarters building downtown."


Date: Fri, June 22, 2007,  5:11 pm CT
Posted by: Clint

Could someone please explain how a private equity buyout works? Does the CEO keep his job? Do shareholders have to approve the buyout? With the news that Macy's might be bought I was just curious how it works.

Date: Fri, June 22, 2007,  5:11 pm CT
Posted by: Bob Warsham

Seems that all the high level managers at the Macy's stores in the Detroit area were on a lengthy conference call this afternoon and therefore unavailable, per a friend who works at the formerly upscale Somerset Collection Macy store. Could this have been about the rumored buy out?

A rash of complaints at Macy's today as merchandise that was advertised at clearence prices, i.e. Cuisinart, Kitchenaid, but the stores seemed not to have any such clearance goods...opps forgot to pull those ads!

Another masterful stroke of incompetence!


Date: Fri, June 22, 2007,  3:35 pm CT
Posted by: LiMack

KKR recently bought Dollar General Stores--another company that gets lots of its merchandise from China! Private Equity allows brands to build (and also divest assets) outside the public eye and beyond stockholder review. Sometimes it's good and sometimes not. I'm not sure how I feel about this if the rumor is true, but it certainly seems to reinforce to the world what we already knew--that Terry Lundgren is in trouble. Going through the whole big thing about changing Macy's stock symbol to M. last month only to go private???!!! Verrry interesting.

The only thing I AM sure of is that I will never shop at Macy's. I want Marshall Field's back!!


Date: Fri, June 22, 2007,  3:12 pm CT
Posted by: Siamak

Hopefully Macy's get's bought out and a new owner restores Field's. It is getting interesting.

Date: Fri, June 22, 2007,  3:10 pm CT
Posted by: Jim McKay

One rumored buyer is Kohlberg, Kravis Roberts. They are a private equity firm. They make all their money buying things and doing whatever it takes to make them more valuable. They look to buy companies that they view as undervalued. You will recall from discussion last fall when Icahn was looking at buying Macy's that it was thought he'd like to make money off of Macy's real estate and leases.

Considering that then anything could happen if KKR or the like buys Macy's. They could further reinforce the strategy of unifying under the Macy's brand, ruthlessly selling off or closing any stores that stand in the way of making value. Or they could determine that after all these former May plates were, at least in some cases, more valuable as separate businesses--meaning Field's could come back under KKR or sold off to other other buyers who restore Field's in quality, service and ambience as well as name. They could even sell of some former Field's stores and keep others as Macy's. They could sell off 111 State Street to one party and the brand "Marshall Field's" to another, although that would be a huge mistake. Because there would be new owners, they wouldn't have to play by any or the rules set up by Lundgren. That could mean they wouldn't have to stick to the stragtegy of everything being Macyized. It could also mean they would have live up to even fewer local commitments than those made by Lundgren.

One thing is for sure--it puts things in flux. That's why it is even more important that if something like this happens, we need to be out there spreading the word as to how much more valuable Marshall Field's is compared to Macy's.

My hunch is that Lundgren, et al, could get a way to slip out of the back door of the mess they have made if a buyout comes to pass. I'm not so sure we will have Lundgren around much longer but we will see.

Jim


Date: Fri, June 22, 2007,  2:53 pm CT
Posted by: Clint

Macy's shares up on takeover speculation

Hmmm, this is news to me?

http://biz.yahoo.com/rb/070622/macys_stocks.html?.v=1

Date: Fri, June 22, 2007,  2:26 pm CT
Posted by: gle

Here's what just appeared in the "Tribune" about a possible sale of Macy's! "Macy's shares rise on takeover speculation."

www.chicagotribune.com/business/chi-070622macys-story,0,3779272.story?coll=chi-bizfront-hed

Date: Fri, June 22, 2007,  1:45 pm CT
Posted by: Jim McKay

New owners for Macy's (and Marshall Field's)?

Macy's stock just made a U-turn and skyrocketted in the past couple of hours from $38.xx up to almost $42 on takeover rumors. One report has KKR and Goldman Sachs buying Macy's.

Stay tuned.

Jim


Date: Fri, June 22, 2007,  1:09 pm CT
Posted by: gle

I am disappointed to see that Messy's is invading Taste of Chicago this year (no wonder the brochure looks rather tacky). I loved Taste of Chicago. Does this that mean I can't even get so much as a hot dog without indirectly supporting Messy's?

Messy's seems to be very stupid with customers, but also seems to go after projects they consider to be near and dear to the heart of our mayor. I hear they also support a children's reading program. I wonder if they offer to pay for programs so the taxpayers won't have to. Many taxpayers, however, are already so disgusted with Messy's that they may simply lose interest in many things if Messy's becomes a part.


Date: Fri, June 22, 2007,  10:40 am CT
Posted by: John Bankhurst

Apparently, Macy's is going full speed ahead with plans to close the distribution center in Chicago and build a new and modern facility in the suburbs.

http://www.suburbanchicagonews.com/beaconnews/news/437537,2_1_AU21_MACYS_S1.article

While I can understand the obstacles of operating a multi-floor distribution center, this will likely result in several hundred people losing their job either to a significantly increased commute or downsizing.

On an unrelated now, I noticed at the Oak Brook store that there were several display tables set up in the Men's Department (mostly in the fragrance area) with green tablecloths. I found this interesting because when Macy's poor decision to rebrand Marshall Field's store occured, all green display tableclothes were discarded and replaced with black ones. Could this be an early sign? We can only hope. Macy's has decimated the prior excellent merchandise selection at Oakbrook, Old Orchard, and State Street, as well as the rest of the former Field's stores


Date: Fri, June 22, 2007,  9:45 am CT
Posted by: Jeff S.

Living out southwest of downtown Chicago by about 50 miles, you know that it is different out here. People tend to buy into what seems like a good deal! Well, in today's Joliet paper (Sun-Times News Group) they had a story about Macy's being encouraged by Kendall County to come on down, bring your friends, and build your new 50 million dollar warehouse facility, presumably to replace the Field's warehouse at Diversey and Pulaski!

I quote from today's paper: "Board members indicated informally they may want to pursue a proposed $1.2 million tax-incentive package for the 861,500-square-foot center planned near Ridge and Holt roads. "I say bring them and have them bring all their friends, too," said board member Jeff Wehrli, amidst general enthusiasm.

The Board obviously doesn't realize they will be stuck with an eye-sore and white elephant in a couple years as Macy's is downsized or sold off as their business as we all know is not good. The sad thing is that Macy's will recieve all kinds of tax benefits and incentives, and the County of Kendall and the town of Minooka will get stuck with footing the bill.


Date: Fri, June 22, 2007,  9:45 am CT
Posted by: denise rule

does anybody really want the "Marshall Field's" name (other than the name plates on State St., forever) on this trashy store called macy's??? what a horrible thought!

Date: Fri, June 22, 2007,  9:35 am CT
Posted by: Mitch

I'm entertained by the rummors listed concerning a reintroduction of the Marshall Field's name. If any of those versions come to pass they will be another huge flop.

The damage is done. Federated/Macy's has alienated just about everyone. If there's any merit to the rummors in that they, Macy's, will be merely sticking the Field's name on buildings and goods, they of course have missed the point and "They're not used to the cadence of a Field's Fans' anger." My anger in this is new and exciting.

For me this goes far beyond the name change. It's anger towards another huge company headed by isolationist and arogant fools that will say anything to anyone in order to insert their money vacuum into the wallets of shoppers. It's the "Amtraking" of American retail in that all personality is removed, everything is homoginized.

Marshall Field's and Company was the retail bosom of our civic and immediate families. Field's will return. But not under the banner of Macy's. They're incapable of handling the job from what I can see. They may go on for a bit with a reversion to the Field's name in some instances but it will do them no good. What I see happening is another organization buying Field's from Macy's and really doing the job that's needed in returning Field's to it's proper retail position.


Date: Fri, June 22, 2007,  6:06 am CT
Posted by: denise rule

On Good Morning America on 6/20, they had a 'makeover, fashion' segment and, sadly, used macy's macy's macy's....which was actually the choice of this person from Glamour magazine who was doing it. but, unlike just a small mention of the store, they must;ve mentioned the damn store 4 or 5 times......showed them shopping in the store...... (now we're in macy's), these clothes are from macy's, macy's is letting us keep these clothes!!! (yep), thanx to macy's! yuk. needless to say, i did e-mail both the glamour person who was actually in charge of it and also abc's GMA, saying a few things about macy's and how very mnay people feel about them. not a big deal but if eel whenever they are 'used', it helps to SPEAK OUT! SCREAM! take care, denise

Date: Fri, June 22, 2007,  2:40 am CT
Posted by: Gail

Well, I suspect the rumors about bringing back Marshall Field's in some form are untrue. But I might as well put in my two cents.

First, I'm not interested in simply slapping the name "Marshall Field's" onto a store that is otherwise stocked with Macy's merchandise. It would be an insult to the Marshall Field's tradition. I am also not interested in a Marshall Field's boutique at Macy's. Such a move will fail. I guarantee it. And I've been batting one thousand on this issue so far. If that's what Federated/Macy's does it will make matters worse, by disappointing Marshall Field's loyalists who are expecting something better.

But that doesn't mean that Federated/Macy's only option is to sell off the division that it now calls "Macy's North" and allow some other company to restore the name and traditions of Marshall Field's. There's another alternative that I think is worth considering. Federated/Macy's currently runs two department stores: Bloomingdale's, which is an upscale specialty department store and Macy's, which at its best is a mid-tier store. What about a store that is in some ways a hybrid of the two? (Hear me out, Field's Fans ....)

One of many mistakes that Federated/Macy's made was to misunderstand Midwestern culture. It is not a coincidence that Marshall Field's was both the biggest and the best among Chicago department stores. We like it that way. We like a department store that caters to the discerning middle-income customer as well as the discerning higher-income customer. We expect that the middle-income customer will sometimes choose to buy something that ordinarily is purchased by wealthier customers and vice versa. (Put differently, we don't expect wealthy customers to have more money than brains and we don't expect middle-income customers to be unable to appreciate or afford a little luxury now and then.)

New York, on the other hand, has big mid-tier stores (Macy's) and smaller high-end stores (Bergdorf-Goodman). And never the twain shall meet.

Part of the problem that Field's Fans have been facing is that a nationwide store has certain economies of scale that a regional store does not. This is reality, and whatever solution we can suggest has to address itself to that reality. But it is also reality that the Age of the Internet allows for some level of flexibility in how stores are stocked. To some extent the hybrid idea would allow Federated/Macy's to keep its economies of scale and yet satisfy some local tastes and traditions.

So how about this plan? It seems to me that restoring the Marshall Field's name and color scheme to the former Marshall Field's stores (or at least a large number of them) might work if the following things happened:

1. The stores were stocked with a hybrid of Bloomingdale's and Macy's merchandise. I don't mean a token appearance of upscale merchandise. I mean a mix of merchandise similar to what was once carried at Marshall Field's.

2. The Bloomingdale's image is nudged a bit more towards the classic. It's too cold and slick now. If part of its inventory were more classic, the portion of its inventory that it "shares" with Marshall Field's might sell better not just in the Midwest, but in just about every area of the country (especially those where Nordstrom hasn't completely penetrated). And the economies of scale that Federated/Macy's is trying to capture wouldn't be lost.

3. Macy's downmarket plunge must be stopped. No more shopping carts. No more Martha Stewart and Donald Trump. If you think you're in competition with discount stores, think again. That's a game you will lose. In any event, that portion of Macy's inventory that Marshall Field's shares should not include the lower-end merchandise or the pop culture symbolism. (What's next? Ozzy Osbourne suits or Dolly Parton lingerie?) The rule of thumb must be that if you can get it at Kmart, you shouldn't be able to find it at Macy's (let alone Marshall Field's).

4. Bring back Field Gear. You might even find that it sells at Macy's.

5. Close down any Bloomingdale's in a Marshall Field's market. (Here I'm just trying to make this idea work for Federated/Macy's.)

6. If Federated/Macy's want to call the State Street Store "Marshall Field's at Macy's Plaza, fine. As long as it isn't called "Marshall Field's at Terry Lundgren Plaza, I'm happy. But make the awnings forest green.

7. Don't forget the great tree, frango mints, Uncle Mistletoe and Aunt Holly.

No, I don't suppose this will happen so long as Terry Lundgren is in charge of the company. But if it does, I will go on a major shopping spree.


Date: Fri, June 22, 2007,  12:11 am CT
Posted by: Linda S

Kara, I think this nonsense about Macy's "upgrading" the former May stores and about people going to shop at Kohl's or Penney's is coming directly from Macy's itself. I had a letter published in the Wall St. Journal some time back in which I refuted those very talking points. I think the reporters in both cases are just parroting Macy's company line.

Date: Thu, June 21, 2007,  11:19 pm CT
Posted by: Mike

Here's something new and exciting as well. Looks like Macys has decided to do away with long time May Co. brands such as John Ashford and Karen Scott. These brands will be discontinued sometime as early as this fall and spring. I thought the point of keeping some of the May Co. brands was to keep shoppers happy? I also noticed the two May Co. brands never made it to the list of brands Macys carries on their web site. hmmmmmm!!!!!!!!!!

Date: Thu, June 21, 2007,  10:43 pm CT
Posted by: Alan

Thanks for the info, Jimmy. It seems that they are reluctant to admit they were wrong. A "Marshall Field's Area" might bring back a few people, but it won't bring back enough. There's just not enough room in an "area" unless it's a whole floor, and I doubt that's what they will do. Field's was more than just clothing. Nordstrom edge out Field's in some areas even in the Target days, and will certainly have "Fields @ Macy's" beat by a wide margin if it's just Alfani and Charter Club with a Field's label. Field's strength was in the general selection of higher-end goods (such as the Lenox and Waterford lines that Macy's has ditched).

As for the fashion incubator, will it make up for the loss of jobs at Hartmarx (a Chicago company), whose suits they no longer carry?

And Macy's and Field's splitting 111 N. State? How is that supposed to work? That sounds pretty silly. Would they truly be two different stores, or is it just a larger "Marshall Field's @ Macy's" area?

I suggest Version 4: Marshall Field's, with distinct merchandise.


Date: Thu, June 21, 2007,  10:05 pm CT
Posted by: James in Minneapolis

Hi All--- Re: Steven's News from Star Trib on the closing of 700 Express in the Nicollet Mall Store

This was the coolest little restaurant you can imagine. It served as the model for a big, very hip version called Marketplace that Marshall Field's opened OUTSIDE of the store down the block on 11th St & Nicollet Mall, across from Orchestra Hall and on the ground floor of Target Headquarters Tower. The big version outside the store had very hip decor; nothing on the menu cost more than $7; you placed your order at the counter but then it was quickly prepared and brought to the table in about 5 minutes.

Presentation of the food was fabulous----like something you might see in a high-end restaurant: salads built on platforms of large won-tons, etc. The place was healthy, low-cost fast food served in a chic environment by very cool people.

Once the Downtown crowd caught on, there were often lines at lunch but they moved quickly because the staff was talented & well-trained. The managers also worked the crowds as they waited and came by serving trays of samples of flavored iced teas, desserts, or pizzas. There were also outdoor tables from May until October on Nicollet Mall and they were the best. Some Summer Saturdays I would be biking by on my way back from the gym and grab a table for lunch. Meanwhile, some fabulous jazz concert would be playing across the street from the garden plaza at Orchestra Hall and I could hear it perfectly for free.

Marketplace, the big version, closed when Target sold Field's to May and Target wanted the space back in their own Headquarters building. I still miss it. I ate in 700 Express just a few weeks ago with my boss when we were Downtown for a meeting. Now I shall miss that as well. It certainly used to be busy when it was run by Field's. Everybody liked the food there: little kids, groups of teens shopping together, biz guys, & seniors.


Date: Thu, June 21, 2007,  9:56 pm CT
Posted by: sroelofs@rwbaird.com

Marshall Field's @ Macy's. No dice. I'm not interested in Macy's crap with a Field's label.

I want my Field's back. ALL OF IT. With Australian Homemade Ice Cream and Designers Guild and Dolce & Gabbana and Herman Miller... everything. All the brands, all the atmosphere, and yes, all the excitement. Restored to exactly the way it was when Target sold Field's.

Face it Macy's, you DON'T KNOW HOW to run a real department store. So SELL IT. Find a private equity investor and SELL IT. Find people who put the customer first and SELL IT. You will never get us shoppers back with a lame ass shadow of Field's former self.

Or as Shakespeare would have said, Macy's by any other name would stink as much.

SELL IT.


Date: Thu, June 21, 2007,  8:37 pm CT
Posted by: Gail

Here's something ... uh ... new and exciting. I just received a shipment of 1000 "Forever Marshall Field's" pins, 500 bumper stickers, and 2000 lapel stickers. I will be distributing them at the Chicago Gay Pride Parade on Sunday to anyone who promises to display them proudly. I'll be the one in the forest green t-shirt.

*****

And here's a heart-warming story for you. I live in a so-called "historic" house. (It's only historic by San Diego standards.) Those of you who have lived in older homes know that "historic" is just another word for "has bad plumbing." Suffice it to say that earlier this week I had an urgent need for some old towels for an unpleasant job. I had a choice between the towels I bought from Marshall Field's way back in 1976--which still look great--or the towels I bought at Macy's about six years ago. The Macy's towels were originally black, but they've faded to purple. Guess which towels I used?


Date: Thu, June 21, 2007,  2:53 pm CT
Posted by: Drew

To Steven: No doubt you are anxiously awaiting the "new" and "exciting" changes macy*mart has planned for the former 700 Express. I can share an "exciting" secret about what they've done with many areas in the former Kaufmann's in Downtown Pittsburgh. Get ready for "new" and "exciting" WHITE PLASTERBOARD!!!

As you walk throughout the store, get read to see "exciting" plasterboard blocking off former sales areas. Some of the "new" plasterboard may even have posters stating "Pardon our appearance while we make exciting chages." The experience of walking past and recalling what WAS in that location will spark many memories.

I still maintain that Lunkhead and Co. are deliberately working to chase customers away by removing any reason to visit macy*mart. Cheap, low-quality goods may be found at wal*mart, Family Dollar, or Dollar General--who will pay Lunkhead's inflated prices for disposable junk? It is laughable that macy*mart calls itself a "ritzier" store than the former May stores and that they can smugly think that macy*mart is the ultimate shopping experience.


Date: Thu, June 21, 2007,  9:22 am CT
Posted by: Kara

I read the Forbes article referenced below and was shocked at the following:

".....unsuccessful attempt to convert its May Stores chain to the ritzier MacyC-s brand."

Please tell me when Macy's was ever ritzier than Marshall Field's

And then my jaw dropped when they stated this

".... they have C,gone elsewhere to shop C1 like JC PennyC-s or KohlC-s.C.

JC Penny's or Kohl's? Huh? I stopped shopping at Macy's and went to Neiman's and Barney's when Field's converted. We're upset at the loss of high end and well-made brands/merchandise. Not confused about where to buy our $10 flip flops and polyester shirts.


Date: Thu, June 21, 2007,  8:45 am CT
Posted by: Bob Warsham

Glossy 4 page insert in the Detroit News and Detroit Free Press todayC50% off on summer goods and pink FrangoC-sCalso announcing the close out of Gorham, Lenox, etc. So there goes more traditional lines of quality merchandise and lost sales volume.

The inserts remind me of the former Field's inserts...big, glossy and relatively tasteful...and no more "MACY'S...WAY TO SHOP" bug. Looks like that line died with Ann MacDonald's departure. I doubt its the start of a "kindler, gentler Macy's"

I also hear mention of yet another class action lawsuit dealing with the value of the 401k's, but nothing I've caught in the press as of yet.


Date: Thu, June 21, 2007,  7:40 am CT
Posted by: Patti in Indiana

First they ruined my Christmas.

Now, they are ruining my Fourth of July:

http://tinyurl.com/yoscy8

Link will take you to the City of Chicago page for Taste... list of entertainment. July 3rd features the "Macy's Independence Eve Fireworks Spectatular".

Are you frickin kidding me? If anyone needs me, I'll be at Summerfest in Milwaukee instead. Is there any event that gleefully reminds me of my childhood that they will not sink their tenticles into? Not sure if I'm more saddened that Chicago corporations did not step into this role (Sears, where are you?), or angry that Macy's thinks they can continue to buy our loyalty.


Date: Thu, June 21, 2007,  7:05 am CT
Posted by: jimmy gimbels

State Street going back to the Marshall Field's namplate? I've heard several versions of this rumor from folks employed at Macy's.

Version One

State Street store will be called Marshall Field's, but the merchandise will be pure Macy's. No change at suburban stores.

Version Two

State Street Store will be split in two with Macy's and Marshall Field's (basially Bloomindale's merchandse) sharing the building. Larger suburban stores will have a "Marshall Field's area", whatever that means.

Version Three

State Street and larger suburban stores (Northbrook, Woodfield)will get "Marshall Field's areas" - usually clothing departments. Macy clothing with A Field's label sewn inside. Areas will be referred to as "Marshall Field's @ Macy's. A similiar plan is being floated for Minneapolis, too.

So the rumor mill is running wild!

And in other news:

- (Fact) Real estate agents are still shopping the Lake Forest Store to find a new tennant.

- (Rumor from inside Macy's) Martha Stewart merchandise is slowly - and quietly - being introduced into several stores as a test. The result: Little or no interest by shoppers. Oops, way to flop! Gee, maybe they can get Rachel Ray.


Date: Thu, June 21, 2007,  6:55 am CT
Posted by: Jim McKay

I meant to post about a special advertisement spread in the Sunday, June 10, 2007 Chicago Tribune.

On June 10, the Tribune celebrated the 160th Anniversary of it's first issue.

The Metro section included a full ad spread over two pages in the centerfold talking about the anniversary with a few comments from some of the Trib's biggest adverstisers. Jewel (which started as wholesaler Jewel Tea Company circa 1901) offered its congrats. Representing department stores was Carson's which started in 1854, albeit in the western Illinois town of Amboy, Illinois. It moved to Chicago later in that decade. The absense of Marshall Field's was sad, especially considering it traces it's roots back farther. It reminded me of the 150 anniversary insert for Field's: "As Chicago As It Gets."

Jim


Date: Wed, June 20, 2007,  10:34 pm CT
Posted by: Steven

From the Star-Tribune in Minneapolis/St. Paul:

Those who love a good downtown lunch counter may feel the need to go into mourning. That's because 700 Express has closed. For nearly a quarter century, the low-key downtown Minneapolis restaurant, located on the lower level of the store formerly known as Dayton's, has been a lunchtime haunt for anyone looking for a fast, easy meal.

"We're actively looking at other options," said Macy's spokesperson Jennifer McNamara. "The concept ran its course, and we're actively looking at other new and exciting options for the space, including what would most likely be another food concept."

Yeah, uh huh, that's right. She said NEW and EXCITING. Again.

Poor thing. I don't think she realizes what she's saying any more. I think she really needs another job. Something better than Macy's. Something new. And exciting.


Date: Wed, June 20, 2007,  9:18 pm CT
Posted by: Bob Warsham

Well, the shopping carts are gone from Somerset in Troy MI...also Oakland Mall in Troy MI. At Oakland one of the longtime sales clerks said they were "stolen" within several weeks. At Somerset the Mall management threw a major hissy fit, as it is the most upscale center in this area. The other anchors ate Neimans, Saks, Nordstrom and both sections of the mall, north and south are packed with like stores, Tiffany & Co. etc.

Received a reply email from xman608@aol.com. Sounds like a Macy's person. Told me they are winning the Detroit shopper. Doubt it. A heavily discounted Father's Day promotion does not a win make.


Date: Wed, June 20, 2007,  8:00 pm CT
Posted by: Mitch

"No sign of Mr. Lundgren's presence" (From Jim's recent post.)

Jim, Did you look in the Narcissus Room for him?

Mitch


Date: Wed, June 20, 2007,  6:10 pm CT
Posted by: Jim McKay

Leafleted on State Street during my lunch break today. No sign of Mr. Lundgren's presence but I did see that the Chicago Theatre is advertising ticket sales for "Macy's Glamorama" on their marquee. Field's Fans leaflets were snapped up like fresh Marshall Field's Frangos.


Date: Wed, June 20, 2007,  5:56 pm CT
Posted by: Nathan Anon

A friend of a relative of mine is supposedly a "mole" at the downtown Macy's in Chicago (formerly the Marshall Field's flagship store). Every now and then I have gotten "reports" (thirdhand) from this mole, generally stating that business is definitely down but that Macy's fully expects things to change. However, today I got word that the mole says they are actually thinking of changing the name back to Marshall Field's.

I expressed great shock, not because this doesn't make complete sense, but because it is too great a shift from the arrogant position maintained by Federated/Macy's all this time. However, even if it's just employee "buzz," it's a great thing. Rumors like this often have a kernel of truth, and the truth is probably that business is so bad they are beginning to entertain the possibility of going back to square one.


Date: Wed, June 20, 2007,  9:45 am CT
Posted by: Clint

Ahhh...Gag me! I noticed this article from the Detroit Free Press. "CEO Lundgren exudes style on Macy's dime" Just another fluff piece.

They even interviewed Gene Kahn (former May Chairman). Why in the world would someone want his opinion? Isn't he the reason May was put in a position to be bought out?

http://www.freep.com/apps/pbcs.dll/article?AID=/20070620/BUSINESS06/706200382/1019

Date: Wed, June 20, 2007,  8:22 am CT
Posted by: Jon C.

Forbes magazine analyzes macy*s canning of Anne MacDonald...

http://www.forbes.com/2007/06/19/unsolicited-advice-mktg-oped_meb_0619advice.html?partner=daily_newsletter

Date: Wed, June 20, 2007,  8:18 am CT
Posted by: Jon C.

I had to burst out laughing at this one...

The highly respected FORBES magazine lumps macy*s and Wal*Mart together and criticizes the two of them for alienating their customers by "trying to 'fix' something, that's not broken"!

http://www.forbes.com/markets/2007/05/17/walmart-federated-retail-markets-equity-cx_ra_0517markets03.html?boxes=relstories

Seems that people are discovering that macy*s and Wal*Mart have a whole lot more in common nowdays than just their using the same star in their plain logos.


Date: Wed, June 20, 2007,  8:13 pm CT
Posted by: Steven

I agree with comments by several other people that a) Macy's is incapable of running a store like Marshall Field's and b) State Street is key to getting Marshall Field's back. We MUST force Macy's OUT of the State Street lease for any chance of getting Field's back. That will force Macy's to sell to try to recover its investment.

Date: Tues, June 19, 2007,  8:13 pm CT
Posted by: Jim McKay

The announcement of the Fashion Incubator at Macy's did indeed happen yesterday -- but not at Macy's on State. Instead Mayor Daley introduced it as part of a short fashion show at the James Hotel in support of Fashion Focus Chicago 2007, http://www.fashionfocuschicago.com. Although it was not in the on-line edition, it was covered on page 43 of today's print edition of the Sun-Times.

Also in today's Sun-Times: an insert about the Chicago Public Library's Summer Reading Program for Kids of which Macy's is the prime sponsor. You can tell that because the whole insert is in the same typeface as a Macy's and red stars are sprinkled throughout the eight pages of the special insert.

Jim


Date: Tues, June 19, 2007,  8:13 pm CT
Posted by: Steven

I agree with comments by several other people that a) Macy's is incapable of running a store like Marshall Field's and b) State Street is key to getting Marshall Field's back. We MUST force Macy's OUT of the State Street lease for any chance of getting Field's back. That will force Macy's to sell to try to recover its investment.

Date: Tues, June 19, 2007,  6:38 pm CT
Posted by: Jim McKay

Word is that Mr. Lundgren will be appearing before the media at State Street and Bolingbrook tomorrow (Wednesday) to assure the media and the rest of the world that everything is all right and looking up.

Clearly that's hardly the case. If are available tomorrow, please email me privately at jjmckay@fieldsfanschicago.org.


Date: Tues, June 19, 2007,  5:10 pm CT
Posted by: Drew

This article tends to be pro-macy*s, but the comments largely tell a different story. Be sure to add your comments!

http://www.detnews.com/apps/pbcs.dll/article?AID=/20070619/BIZ/706190365

Date: Tues, June 19, 2007,  5:08 pm CT
Posted by: Steven

Story in the Sun-Times: The Gold Coast shuffle: District makes room for a bigger Barney's.

Shops in a tony shopping area bounded by Rush, Oak and State streets will close or move to temporary locations in a musical chairs of retail in the Gold Coast. The shops will be replaced in two years by a flagship Barneys New York store, which will move from across the street at 25 E. Oak and double in size. The new Barneys will occupy nearly 100,000 square feet. "Barneys' decision to double its space sends a message to the international fashion world that Oak Street is a major force in luxury retail fashion," said Jeffrey Shapack, principal with Chicago-based M Development.

More reason not to shop at Macy's.


Date: Tues, June 19, 2007,  5:06 pm CT
Posted by: Bob Warsham

Macy's works to win over wary Metro Detroit shoppers

http://www.detnews.com/apps/pbcs.dll/article?AID=2007706190365

Article from the Detroit News...rehash of Macy's propraganda about how they are "winning" the customers.


Date: Tues, June 19, 2007,  12:39 pm CT
Posted by: Brad

An article appeared in yesterday's Crain's New York Business, titled "Stocks: post-acquisition Macy's looking better" that seems to rely too heavily on Macy's press releases for perpective. Once again a reporter repeats unchallenged Macy's claims of reduced coupons and merchandise upgrades at former Marshall Field's stores:

"Since completing the acquisition, the company has converted MayC-s array of FoleyC-s, Marshall FieldC-s and FileneC-s stores around the country into MacyC-s locations. The process involved stumbles, including the retirement of promotional discount coupons that cut sharply into sales. But the retailer has also spent heavily to upgrade merchandise and decor."

http://www.newyorkbusiness.com/apps/pbcs.dll/article?AID=/20070618/FREE/70618001/1085

Date: Tues, June 19, 2007,  10:44 am CT
Posted by: John

I would also like to congratulate Terry Dumbass on single-handedly killing off the traditional and ICONIC downtown department stores which were MAJOR tourist and local destinations. Because of him, many major cities in the U.S. are now starving a severe lack of department store retail in their cities.

Way to go Terry. BTW, when I get married could you take over my wedding and not allow me any say in it like you did to your second, trophy wife???

Thanks.


Date: Tues, June 19, 2007,  9:18 am CT
Posted by: Richard Wilson

As a native New Yorker whose very first job at 16 was as a sales associate for Macy's, I grew up in that east coast culture of Macy's domination of the department store sector. Alexander's was a discount store, Sears was known for tools and appliances and not apparel, Mays was a discounter. The area of Brooklyn I am from had no other dept stores. I discovered A&S later (Abraham & Straus) and found them to be as good if not better than Macy's. The competition between A&S and Macy's was great because it was a check and balance against Macy's. I later found out that in almost every location where Macy's and A&S went head to head, A&S clobbered Macy's. I worked briefly for A&S in their beautiful downtown Brooklyn flagship. A&S eventually purchased the former Gimbel's location at Herald Square in NYC, continuing to be a thorn in Macy's side. Of course, A&S was part of Federated, which bought Macy's and then as Macy's took control, it retired A&S as well as Jordan Marsh, Stern's and many others. Macy's history has never been to be BETTER than the competition....it has only been able to take over the competitors and try to enforce its own strategy on the stores it inherited. I lived back in NYC last year before returning to Chicago in Jan 2007 and I worked one block down from Macy's on 34th St. That store is not even close to the former shrine it used to be. It is purely ghetto now, with no class or ambience. The store is a constant mess, the sales associates are scary, the restrooms are falling apart, and the only shoppers in the store are tourists. I was in the kids dept last summer, and with some children in the nearby area, a male and female associate were hiding between two rounders of clothes talking about "f"ing each other, and the male was very loud and bold about it. It was awful. A white flower manager was nearby and had to have heard. Early last year, I was at a bar in NYC and overheard two young guys talking about Macy's design. Being close to that business, I asked them what they do. They said they were designers for Macy's men's private labels. I asked them what they thought of Macy's acquisition of May, specifically Marshall Field's. I told them I had lived in Chicago and knew of the love the city had for Field's and how the name change would not go over well here. They both laughed aloud and arrogantly called the midwest a bunch of yahoos and said Macy's was going to crush everyone in their way, and noone would ever care about the old stores again. Yes, Mr. Lundgren's arrogance is being driven down to the lowest (and I mean that literally) employees on their totem pole. I commented to them that their arrogance would come back to haunt them, and I have boycotted Macy's in Chicago since day 1 back. I am even extending that boycott to my frequent trips back to NYC. What Macy's has attempted to do to the department store sector is deplorable, and the result is that instead of a strong dept store chain, we now have the LOWEST common denominator. Target's clothes are better quality than Macy's. And as a specialist in the area for men's clothing, I can safely say the clothes at Kohl's, Sears, Penney's and Kmart are better than Macy's. Macy's is more on par with Walmart and H&M. Garbage. Wash, wear one time, dispose. Let's go for 100,000 boycotters. Time to cut up the Macy's cards and mail them to Terror Lundgren and the board. Additionally, the Chicago Tribune will never be a purchase or subscription for me either. Like Macy's, it is a far cry from what it used to be.

Date: Tues, June 19, 2007,  8:47 am CT
Posted by: denise rule

Tl Kelly: You posted a beautiful, eloquent letter regarding the Tribune's magazine and other letter's in Voice of ..... I really hope you have sent this letter to the editor to print in the Trib., especially, I think, in Voice of the People......the Magazine is too small. I feel fairly sure they'll print you in Voice.... I know the exact address in on this website in several places from Jim. Please send your letter, if you have not already. Really well done.

Date: Tues, June 19, 2007,  8:13 m CT
Posted by: kara

Just wanted to report on the latest casualty as a result of the M takeover: Cherry Chau -- which used to be located on the corner of washington/wabash in the State St. location -- has pulled out. They were a women's hair accessories boutique from Paris. I suppose the down market clientele of M could not support the 25 square feet of retail space they occupied!

Date: Tues, June 19, 2007,  5:55 am CT
Posted by: John in Memphis

Hi Everyone. Saturday afternoon I parked at the Macy's end of my local mall. The Men's Department was packed since it was the day before Father's Day. I've never seen such an unruly group of people. Ill mannered children were running around and throwing merchandise at each other. Adults were yelling at each other across the department. I guess Macy's has found it's new market.

An employee (draped in black) yelled at the top of her lungs "Hey Ya'll, she can take you in Polo. She ain't got nobody over there." This employee then made eye contact with me and said, "ain't this exciting. We'ze actually got customers...and they'ze buying something. This don't happen real often." I replied that the Goldsmith brothers just rolled over in their graves.

Terry...Terry...Terry...YOU feel the need to re-educate ME?? Start with your staff!


Date: Mon, June 18, 2007,  11:40 pm CT
Posted by: Steven

From Women's Wear Daily online:

ENTENTE CORDIALE: Not since the opening of the mega Mall of America have so many retailers converged on one site. This time, it's for Josie Natori, who will celebrate her 30 years in business with an "intimate" dinner for 90 people at La Grenouille on Nov. 1 with retail chief executives Steve Sadove of Saks Fifth Avenue, Burt Tansky of the Neiman Marcus Group, Terry Lundgren of Macy's Inc., Pete Nordstrom of Nordstrom Inc., Michael Gould of Bloomingdale's and Bill Dillard 2nd of Dillard's, hosting the dinner. "This is a great time for Josie," Sadove said. "She's not only celebrating her 30th anniversary, her son just got married, and she's as inventive and innovative as she's ever been. She's everywhere C3 Paris, the Philippines. Very few people have her energy level."

http://www.womensweardaily.com/issue/article/116719

Oh to be a fly on the wall in that room!!! Do you think Mr. Sadove, Mr. Tansky and Mr. Nordstrom will thank Mr. Lundgren for all the sales he has pushed in their direction?


Date: Mon, June 18, 2007,  10:33 pm CT
Posted by: Miller

Just a few observations:

Ironic that every dollar Federated-Macy's spends on promoting Macy's, they get about a tiny fraction of that dollar, in return, on their investment. It would appear that every dollar spent on promoting the Marshall Field name-brand and name-plate would offer a return of ten-fold. Simply put, its the gold standard.

In reality, I don't think they are capable of running Marshall Field, and they wouldn't even know where to begin. Its simply too complex for their basic retail formulas. Face it, they couldn't even run the small, but profitable, I. Magnin stores! So, I have no confidence in them to make the right decisions.

As mentioned, in my personal opinion, I don't think they know what to do anymore. Federated-Macy's has 800 stores, and they are simply out-of-touch with their customer base. They've grown too fast and have foolishly rebranded a nation, that already has/had coast-to-coast department stores, under a variety of names for over 70 years (Montgomery Ward, Sears, J.C. Penney, to name several). In the interium, they continue to lose their loyal customers by alienating them. They continue to compound their mistakes, rather than correcting them. I can't see the future, with such debt from the 11 billion dollar merger.

Its clear that its all a numbers game and there's no pride in ownership, nothing special and Macy's is just plain generic. --wrapped in brown paper!---or newspaper!

In addition, they've had a profound impact on many Downtown areas, both now and in the past, and I've come to resent what they've done to our cityscapes, our social and retail histories and our historic buildings. From Filene's to Strawbridge, Jordon Marsh to Bullocks, Foleys and Burdines, to name but a few. -Coast-to-coast.

However, this time, I have a feeling Marshall Field may indeed greatly impact their future. Because, Field's is everything Macy's could never be.

(..And Macy's is a shadow of what is once was, but twenty years ago at Union Sq-SF and Herald Sq in NYC)

Until they restore Marshall Field in name and service, I've lost interest and will not, but spend one dime in an establishment which in my opinion, has destroyed a world-famous Chicago institution and many others, in its wake.

Sincerly,

Miller


Date: Mon, June 18, 2007,  3:47 pm CT
Posted by: zelda

Dear Field's Fans,

You know you are likely to catch a big fish if you feel resistance on your line! The more people write in complaining about the boycotters, the more we should realize we are having an effect. Today I did my usual poll, walking through Macy's, and it was again like a ghost town. I didn't see one single person carrying a Macy's bag. Without the coupons and the biggest sales of the moment, they are nothing! HANG IN, WE'RE GONNA WIN.

Zelda


Date: Mon, June 18, 2007,  1:46 pm CT
Posted by: Philip Eichler

A FOURTH class action lawsuit against Macy's appears to be in the works! Among this law firms specialties is to file suits when the stock from the employee's 401k plans has been compromised. Looks like Macy's is getting it from all angles!

Date: Mon, June 18, 2007,  12:01 pm CT
Posted by: Kelly

Regarding the letters in the Chicago Tribune magazine (as well as some posts to this blog) telling people who boycott Macy's to "get a life": It's been on my mind to respond this way: I have a life, and a really nice one at that. Every day I attend to my career, spouse, friends, family, home, hobbies, and pets. I read books and go to professional seminars to advance my education. I keep up with regional, national, and international news via National Public Radio, newsmagazines, and a daily newspaper. I care about the war in Iraq, the state of health care, and the next Presidential election, among many other things.

In addition, I find time to lament the elimination of my former employer and lifelong favorite store, Marshall Field's; to boycott Macy's; and to tell others why I do so.

I suspect that in these things I have much in common with the 60,000+ people who signed the petition to keep Marshall Field's, and with those who continue to protest and pass out leaflets at 111 N. State.

I haven't, however, spent any time at all writing letters to the editor telling other people what they should care about, or dismissing their particular concerns as petty, or observing that they should "get a life." To people inclined to do those things, here's a thought: take your own advice before favoring the rest of us with any more of your "wisdom."


Date: Mon, June 18, 2007,  12:58 am CT
Posted by: RG74

Attention Field's Fans,

Someone at Federated must have picked up on our take of the famous "way to shop" slogan. I AM NOT SEEING THIS TAGLINE ON ANY MACY'S COMMERCIALS ANYMORE IN THE NEW YORK AREA at least.

Perhaps,someone is starting to listen.

OH HOW I WANT MY MARSHALL FIELD'S !

------------------

FEDERATED COULDN'T PAY FOR THIS KIND OF LOYALTY AT MACY'S....I THOUGHT THAT WAS WHY THEY BOUGHT THE MAY COMPANY...FOR MARSHALL FIELD'S !

Warm Regards...with hope that Macy's way to flop will turn into Marshall Field's FOREVER !


Date: Mon, June 18, 2007,  12:44 am CT
Posted by: RG74

I have a two word answer for the lady from Oak Lawn who writes in the Tribune "If not Macy's, What ?"

IF NOT MACY'S, WHAT ....... ANSWER: MARSHALL FIELD'S !!!!!!!!

WHY SHOULD THE LADY FROM OAK LAWN EVEN ASK THE QUESTION ? SALES ARE DOWN MORE THAN EVER BECAUSE THE PEOPLE WHO SHOPPED ALL OF THESE YEARS WITH MARSHALL FIELD'S WANT A RETURN TO THAT NAME, THAT LEVEL OF QUALITY MERCHANDISE AND THAT LEVEL OF SERVICE AND STYLE !!!

WHY ASK SUCH A SIMPLE QUESTION MS.AZZARELLO FROM OAK LAWN ??????


Date: Mon, June 18, 2007,  12:36 am CT
Posted by: RG74

Open Letter To Terry Lundgren:

Dear Mr.Lundgren,

The numbers are down, guests/shoppers are furious with the lack of service, poorly constructed housebrands, and eroding physical conditions in each door you operate.

Was it really worth it to sacrifice a century's worth of growth in the department store sector. Sure, some things have changed in society but a company operating and scoring high profits in the billions like Federated could have actually helped May Company sharpen its focus with positive changes to the merchandise mix (minus the over-extension of hokey housebrands in every department) while KEEPING THE INDIVIDUAL TRADE NAMES !

Your mentor,Allen Questrom managed to do quite well at Federated without killing off the actual federation of department stores, per the name Federated Department Stores.

As a lifelong East Coast resident, Bamberger's and Macy's were my regional brands. I can remember when the best of the best could be found at these stores along with real affordable luxury items. Not the affordable luxury items ala fall-apart housebrands you peddle today !

The numbers speak for themselves, people want the wholesome department stores back with the following,FINE MERCHANDISE, FINE SERVICE AND ABOVE ALL FINE FULL-SERVICE RESTAURANTS & COST DEPARTMENTS THAT WILL BRING THE PEOPLE IN AND KEEP THEM IN YOUR STORE !

Now is the time to save face and reinstate the world class department stores we want to shop in. Larger fitting rooms are not enough to buy your guests ! Department Store shoppers pay more because they get more. That is the way it has ALWAYS been ! Please make it that way again.

Warm Regards,

RG74

LOYAL FEDERATED/MAY REGIONAL DEPARTMENT STORE GUEST


Date: Sun, June 17, 2007,  7:13 pm CT
Posted by: jimmy gimbels

OK, OK! Stop all the emails! I get lots of emails asking which Macy stores I write about in my blog entries. Sorry, not telling. Macy folks read this site and I refuse to help them out by pointing out the many odd things I see in their stores.

This weekend, I visited a Macy's in Wisconsin. You think State Street looks bad, this place was a nightmare with clothes on the floor, dirty floors, bad lighting...and of course, no customers. Everyone was in the mall or at the Boston Store.

Always remember, Jimmy Gimbels goes to Macy's so you don't have to.


Date: Sun, June 17, 2007,  5:32 pm CT
Posted by: Siamak

I was at Nordstrom on Michigan Ave on Friday at 2:45pm and the place was packed for the half yearly sale! I bet there were a lot of former Field's shoppers there.

Date: Sun, June 17, 2007,  3:21 am CT
Posted by: Eric F

I went into the State Street store today for the first time after the conversion attempt. I am not a native Chicagoan - I am from upstate New York. After living here for ten years I can say that I am truly saddened by the disappearance of Marshall Field's, which I associated with the highest of quality. I was very impressed with Marshall Field's. It was my favorite department store and did not really compare to any others in my mind. I took it for granted that Marshall Field's would always be here. Needless to say - I have decided that I will not spend even one dollar at any Macy's store. I hope we will one day see a full restoration Marshall Field's to it's former glory on State Street. I fully support the efforts of folks to bring back this Chicago institution, a vital part of my adopted hometown.

Date: Sun, June 17, 2007,  12:33 am CT
Posted by: Mark in Phila

Hi Fellow Fields Fans,

When NRDC bought the Lord and Taylor chain from Federated, it stipulated that a handful of the poorest performing stores not be included in the sale, including the Lord and Taylor store in the Wanamaker building, so Federated was forced to liquidate and close that store, and was stuck with a very strict long term lease with the real estate conglomerate that owns the Wanamaker building. Hence it was easier to abandon the Strawbridges building (and yes we still sigh a year later when we walk by it) with over 600,000 square feet of retail space, which it then sold, and open the crappy mini mesys in the less than 200,000 square feet partial Wanamaker space, now leaving downtown Philadelphia without a real department store for the first time in about 175 years.

It is hard to say who in Philadelphia is more underwhelmed with the junky selection of the merchandise that mesys is reeducating shoppers with, the former L and T shoppers or the former Strawbridges shoppers.

Usually when I see a regurgitation in the press of mesys spin, I can't fire off a response fast enough. (My own favorite is how we are all temporarily confused by the introduction of more upscale merchandise.) But all the recent praise of TL by Donald Trump had even me having to go outside and scream before responding. What a great job TL has done with Macys, says Trump.

Whether by great job he means a simulation of his own style of obnoxious arrogance and sociopathic greed run amuck, or way to sell a sub-Sears dress shirt at three times the price by putting the Trump label on it, I don't know, but it's kind of like saying, Brownie, you're doin' a hell of a job.

Keep up the good work on the midwestern front of the red star resistance and everywhere!


Date: Sat, June 16, 2007,  10:39 pm CT
Posted by: Jim McKay

Thanks to everyone who helped make today's late afternoon/early evening leafleting session on State Street a success.

Tomorrow's Sunday Chicago Tribune Magazine has another letter to the magazine editor, Elizabeth Taylor, complaining about Field's supporters like us. The Trib magazine had a previous letter with a pro-Macy's/anti-Field's Fans position on June 3. Tomorrow's letter is authored by someone who has seen other stores leave Chicago and says we should get over it or employees will lose their jobs. Clearly we've responded to such claims in the past--both here and in various forums, including the Trib's Voice of the People. Now it is important we reply to these Trib Mag letters as well. You can make a difference by writing.

The last time the Trib magazine had anything negative to say about Macy's was Rick Kogan's column back on April 8. That was the column where Kogan criticized Macy's simply tacking a Macy's canvas over the forest green Marshall Field's delivery trucks. Given the many pieces of journalism in the magazine, it's puzzling why they would instead take up one of the three or four letters each week on a topic that hasn't been covered in two months.

It's ironic that by writing in, these two people who think we should "get over it" actually bring up an issue that no one has been recently talking about in the magazine.

You can help the cause of bringing back Field's by reviewing the links to these two letters to the editor of the Tribune magazines of June 3 and June 17. Remember, the Trib Magazine has a different address for its letters to the editor: tribmag@tribune.com This is not the same as the letters to the editor / "Voice of the People" column. Be very certain to keep a copy of your letter for yourself in case issues arise. You have the admiration and support of all of us Field's fans when you respond to such letters. And you are making a difference.

The links to the two letters are as follows in the event you don't have access to the print editions:

Sunday, June 3, 2007

http://www.chicagotribune.com/features/magazine/chi-mxa0603magletterjun03,1,176228.story
Sunday, June 17, 2007
http://www.chicagotribune.com/features/magazine/chi-mxa0617magletterjun17,1,5550190.story

Jim


Date: Sat, June 16, 2007,  8:26 pm CT
Posted by: Drew

In reply to Jim McNary, the former Kaufmann's flagship in downtown Pittsburgh is indeed OPEN at this time. There are lots of empty areas, sections have been closed off, and departments have been dropped, but the store itself is still open.

Kaufmann's recently only used 10 floors for retail purposes; there are two basement levels and several upper floors that were used for back office functions until those operations were moved to Filene's in Boston.

Although maintenance is still good, the merchandise selection is pathetic. The men's areas don't have many larger sizes and much of the selection is blah macy*mart house brands. The selection in the home store is dismal, with large displays of the same item filling in various alcoves in order to make things look full. The china department has been greatly downsized, and the better crystal lines are gone. They are clearancing out the gourmet foods department on the ninth floor. The classic Tic Toc Restaurant (casual dining) remains open on one, but the various snack bars throughout the floor have closed. There remains a quick foods (sandwiches, pizza, snacks) restaurant on the ninth floor and the famous Arcade Bakery at the Fifth Avenue entrance. The bakery selection has decreased and now carries Krispy Kreme ( woo hoo!), but at least it is still open.

From what I've been told, business downtown is WAY off on weekends and DOWN during the week. The professionals who work downtown tend to shop at Saks Fifth Avenue or independent stores because the quality and style they want doesn't exist at macy*mart. Also their "ghetto clothes" are too overpriced for students who attend post-secondary schools downtown; the high school kids who use Port Authority public transit (the major transfer points are downtown) don't seem to patronize macy*mart either.


Date: Sat, June 16, 2007,  8:23 pm CT
Posted by: JamesfromCA

Miller writes "In hindsight, Federated should have left Macy's in bankruptcy 20 years ago, vs. welcoming them into the fold. It has really not helped the company, since so much is "downmarket". What a terrible legacy and a teriffic "way to flop"!

I needed to respond, as a born and bred person of the Bay Area, R. H. Macy's in the late 70's and in to the 80s was an excellent store out here in the Bay Area.

I wasn't familar with Field's in the 80's and 90's but R. H. Macy's was a sharp department store that had everything from basic Levi's and Mossimo (before he sold out to Target) all the way to whatever was the hot labels at the time and this was my local suburban branch. If you a gift with the maroon R. H. Macy's box you knew it was going to be something good. The "Penney's with Polo" is a fairly recent phenom for the new incarnation of Macy's.


Date: Sat, June 16, 2007,  4:28 pm CT
Posted by: Jim McNary

It appears the downtown Kaufmann's is still open - the article I read on its closing has been corrected. - jem

Date: Sat, June 16, 2007,  2:44 pm CT
Posted by: A Perkins

Jim McKay,

You're 100% correct about people loving 111 State Street.

Marshall Field's built their store here in Milwaukee in 1958, however people continued to make the trip to Chicago and State Street!.

THEY LOVED STATE STREET! Even after Field's opened their Milwaukee store, people from this city still preferred to go to Chicago to shop at State Street. They would take the North Shore Line down to the loop and be dropped off right at Marshall Field and Company's doors on Wabash.

When I and other people I knew shopped Marshall Field's here in Milwaukee, we weren't just shopping Marshall Field's, we were shopping in a little part of Marshall Field's 111 State Street too.


Date: Sat, June 16, 2007,  12:47 pm CT
Posted by: Richard

Bonwit Teller will be returning soon. I read an article last week that the brand has been purchased from the former owner (a real estate company) and will be reintroduced later in the year. The new owners saw the value in the Bonwit Teller brand as I feel others will see in Field's and Foley's and reintroduce them after the demise of Macy's.

Date: Sat, June 16, 2007,  10:49 am CT
Posted by: Jim McKay

I disagree with Jim McNary. Right now, the success of the State Street store is pivotal to Macy's. If State Street goes so does Lundgren. Or I think Lundgren will go before State Street closes. The store is the one that everyone is watching world wide. Of the 400 stores Macy's converted, it was the crown jewel and internationally known. To those cynics who say 111 N State was not profitable, it is now very clear to these cynics that as Macy's, 111 N State Street is many times less profitable.

Also consider how often people would shop a suburban Field's out of fondness for the State Street Field's store. The bottom line of the State Street store isn't just the money made at State Street, but also the profits it built for other suburban Field's stores. To emphasize: Yes, State Street Field's made money for other stores too. I'm sure that's not the overall case for Macy's on State. How many times would you shop a suburban Field's location because it was the next best thing to getting down to State Street? That's why changing only State Street back to Field's will not maximize the collective profits of Field's-turned-Macy's stores in the Chicago area.

If 111 N State closes, Lundgren will undisputably be viewed as having broken the crown jewel even by his moderate supporters. Of course, we believ he has done that already--but at this point it can be saved.

Perhaps there were those inside Federated who believed a couple of years ago that a worse case scenario could mean closing State Street; today, I'm sure they know their career and rep depends on State Street.

For those who criticize our efforts, consider the time, energy and millions of dollars Macy's is spending forcing something not wanted by customers.

I've not heard about the Kauffman's flagship closing in Pittsburgh. Is that correct?

As someone pointed out, now that State Street is just another Macy's, what reason do people have to come to that store when they can get the same back in whatever town they live in the USA? It's now as likely as saying, "I have to get to Chicago to shop at Sears or JCPenney." When you would go to Fields.com, you'd see the landmark Great Clock. Now at Macys.com, you see an image of Herald Square. How does that get people excited about visiting State Street?

Jim


Date: Sat, June 16, 2007,  9:11 am CT
Posted by: Jim McKay

Regarding Miller's post about the big convergence of Macy's execs this upcoming week, there seems to be additional details surfacing in today's Tribune and Sun-Times.

Sandra Jones writes in today's Business section of the Tribune that Macy's will unveil a "fashion incubator" in a bow to the April 2006 promise to try and keep Chicago fashion talent in the city. Mayor Daley will be on hand for that.

http://www.chicagotribune.com/business/chi-sat_notebook0616jun16,1,1623653.story?coll=chi-news-hed

Sandra Guy writes in today's Sun-Times that a bake shop in suburban Lyons is attempting to move to the former Field's bake shop on the 13th floor. The bake shop is separate from the former Frangos candy making shop.

http://www.suntimes.com/business/430416,CST-FIN-button16a.article

My hunch is that next week is when we might hear an announcement of some Frango production returning to Chicago as well. I would be surprised if they moved all production back to Chicago.

Of the three of these items, I still don't understand how Chicago is to build its reputation as a fashion center independent of NYC if it's under a New York City banner, Macy's.

As always, remember that it is important to reply to articles such as these. Moreover, it sounds like we will have more articles to respond to next week when these announcements are made. PLEASE BE READY TO RESPOND SWIFTLY TO COVERAGE OF THESE POTENTIAL STORIES.

Jim


Date: Sat, June 16, 2007,  1:53 am CT
Posted by: Jim McNary [Note this is not Jim McKay.]

Unfortunately, the poor performance of the State Street store is part of Macy's grand plan: they have no desire to operate huge, "legacy" stores, other than their own monstrosity in NY. Witness the closure of the Kauffman's flagship in Pittsburgh, or of Filene's home store in Boston. I'll wager that, despite promises to the contrary, the so-called Famous-Barr "flagship," the downtown StL store in the former May Co. HQ, will be closed soon as well.

They couldn't justify closing such a landmark as the State Street store right off, but by leaving it to twist in the wind, and letting it die a slow death, Macy's will be putting itself in the position of having people BEGGING them to close the store. It's akin to pulling the plug on a dying relative rather than having to watch them suffer.

A corporate culture as arrogant as Macy's will never admit they're colossal foul-up with discarding the Marshall Field's or any of their other unique brands. Instead, we'll witness the gangrenous death of much of the former regional stores Macy's converted, while the suits scratch their heads and wonder why what's good for NY isn't good for the rest of country.


Date: Fri, June 15, 2007,  11:50 pm CT
Posted by: Miller

Hi All!

I hear of a big corporate meeting in Chicago this coming week (week of June 18th) to discuss the dismal state of affairs. The State Street store is being painted and cleaned for the high-ranking executives exptected to arrive at the store. (Guess it boils down to "impressing the bosses" ...and customers come second!).

The message "is loud and clear" at corporate that customers are boycotting and something needs to be done and quickly.

I'm not sure if many of us are confident that Macy's/Federated could run a quality store. They have foolishly alienated many customers, almost to the point of fabricating stories, that many of us find impossible to believe. How could you trust such a company?

I'd say that we have a chance towards a return to Field's , but it'll be a first time for Macy's, in their history. In hindsight, Federated should have left Macy's in bankruptcy 20 years ago, vs. welcoming them into the fold. It has really not helped the company, since so much is "downmarket". What a terrible legacy and a teriffic "way to flop"!

More ironic is that our local leaders have not been complaining about the loss of tax & sales revenue, when the General Assembly is still working budgets and shortfalls. I'm sure that many like me and my family, have found shopping on-line easier without leaving the house and paying the 10% sales tax in most cases for out-of-town retailers. What a loss to the City and State of Illinois revenue coffers!

Clearly Macy's has no concept of their markets, are out-of-touch with their customer base with 400+ stores. We may expect them to fail faster ...and remember, the power of Marshall Field is tremendous! This story is really all about Marshall Field's. Field's was for sale by Dayton-Hudson-Target, sold for a high sum to May,with little investment and then May merged into Federated. Federated/Macy's would not have become the 800+ stores nationwide without Field's. It may also be the Field's legacy that may cost them "bigtime".

I can no longer watch the Macy's parade, look at their ads and logo shop at B-dales, etc. They moved too fast alright, and pulled down the tent and "killed the golden goose" in the process. Shame on them!

Sincerely,

Miller


Date: Fri, June 15, 2007,  11:12 pm CT
Posted by: RG74

Could the commercials be any worse for Macy's ? These must have already been in the hopper before Anne MacDonald left. My wife and I have been trying to figure out what mens' linen is !!! It is interesting that a pair of shorts cost more than the so called "designer" Alfani dress shirt that they couldn't "give" away during the so-called one-day-sale just the other day. OH AND ALL THIS "EXCITING" STUFF ON TELEVISION AT THE EXPENSE OF THE GREATEST TRADE-NAMES IN DEPARTMENT STORE HISTORY....YOU CAN'T TRASH DEPARTMENT STORE TREASURES AND REPLACE IT WITH CHEAP OVERSEAS TRASH.

WHO SUFFERS FOR THIS TRAVESTY ? THE SHOPPING GUESTS, THE MOST SENIOR FRONT LINE STAFF WHO CARED ABOUT THEIR GUESTS...AND THE NATION !

Happy Shopping Friends ! LOL

Respectful Field's Regards As Always From A Loyal Regional Department Store Trade Name Supporter !

RG74

MARSHALL FIELD'S WHERE IT WAS FUN TO EXPLORE THE STORE !


Date: Fri, June 15, 2007,  9:52 pm CT
Posted by: Steven

Do you agree with the logic that would see Macy's close most of its regional buying offices? Generally speaking, do you see centralized buying as being preferable to regional purchasing structures?

Here is my posting:

It makes no difference whether buying is centralized or not. If psychographics (I had to look up the word) are key, then Macy's situation is hopeless. Behavioral marketing...well let's see. As a Chicagoan, I eat pizza stuffed with spinach (yum!), I don't put ketchup on hot dogs (yuck!) and I shop at Marshall Field's, NOT Macy's. I do not like my salespeople dressed in black (it's morbid or pretentious, take your pick), I do not like my Christmas windows based on a Broadway show and if I have to buy the same poor quality private labels that are for sale in 800 stores across the country, I'm going to save money and buy them from Kohl's or Target. Macy's problems have little to do with its buying offices and everything to do with this misconceived notion that all America wants to shop at Macy's. If Macy's wants to cut costs, I suggest closing half its stores in Chicagoland, including State Street. I would rather see the building turned into a hotel than further run into the ground.

'sroelofs'

Here is a reply to my posting, posted by an obviously deranged MacyC-s supporter/employee:

Why the comment about closing half the stores in Chicago? You must know what most of us do as well. That Marshall Field's was not the wild success in Chicago and elsewhere that many would like us to believe. In fact, per Target Corp. archived annual reports, in the last 5 years of their ownership, Marshall Field's sales and profits were falling like a rock and they couldn't get rid of it fast enough. It was the worst preforming division of the May Company stores and yes, some Chicago stores need to close. More like 4 of them though, not half (or nine). I have no doubt you have never purchased any of Macy's private label merchandise and are not in the position to comment on its quality. As far as Christmas windows, those are planned years in advance and last years windows were planned before the Federated purchase! Field's hadn't been a stand alone company for decades. That's because it could never have survived. It's many failures over the course of its history are well documented. Get a clue!

'mccs1996'

Here is my reply again:

IC-d like to respond to the comments by mccs1996.

Why close half MacyC-s stores in Chicago? MacyC-s same-store sales in Chicagoland are down dramatically, though no one but MacyC-s knows the exact percentage. Sales at some outlets like Lake Forest and Northbrook may be off by as much as 40% and State Street by a third. The situation is not improving as MacyC-s claims. Internet blogs are filled with many entries by shoppers who decided they would give MacyC-s a try, but were disappointed by either the quality of the merchandise or the service received or both. These shoppers vow never again to shop at MacyC-s. State Street and Water Tower Place depended heavily on tourists for sales. Why shop MacyC-s in Chicago and pay 9% sales tax when there is MacyC-s at home with less tax? The lack of MacyC-s shopping bags on the street and on buses and trains is very noticeable, compared to the number of green FieldC-s bags before. Then there is the certainty of increased competition. CarsonC-s has said it wants to reopen downtown. Von Maur has said it wants to open downtown. Saks is showing very impressive new vigor. JC Penney has announced it would like to open nine new stores throughout Chicagoland. Target and KohlC-s also continue to open new stores in the area.

Anyone familiar with the DominickC-s / Safeway saga knows that a 50% loss of market share for MacyC-s is not just possible, but probable. Sales drop by half, ergo only half as many stores are needed.

Your statement that Marshall FieldC-s was not a wild success may be true. It was more of a workhorse. Per TargetC-s archived annual reports, sales at FieldC-s were $3.149 billion (1996), $3.162 billion (1997), $3.285 billion (1998), $3.074 billion (1999), $3.018 billion (2000), $2.821 billion (2001), $2.680 billion(2002) and $2.609 billion (2003). Pre-tax profits for the same eight years were $151 million, $240 million, $279 million, $296 million, $190 million, $133 million, $135 million, $135 million and $107 million, for a total of $1.531 billion profit. I donC-t know if that counts as wild success or not, but I do know this. Without that $1.5 billion profit, Target would not have been able to open as many new stores as it did during that period.

The decline in revenue figures also has to be looked at in the context of what was happening at the time. There was increased competition as Nordstrom and other retailers moved into the area. There was 9/11. And letC-s face it, the Midwest is not a growth market like California, Arizona, Nevada, Texas and Florida. In fact, people and jobs have left FieldC-s markets like Michigan and Iowa.

The sales figures for the last two years of operation, 2004 and 2005, arenC-t readily available due to the sale of the stores, but generally everyone agrees that the decline in revenues was reversed by the renewed attention Target gave the State Street and other stores. Other trends in Chicago that were helping FieldC-s include the re-streeting of State Street, the opening of Millennium Park and the phenomenal increase in the number of downtown residents. FieldC-s State Street was the number three tourist attraction in Chicago and seriously generating the buzz MacyC-s can only dream about.

Your statement that FieldC-s was the worst performer of the May group is simply false. The following is available from MayC-s last annual report (2004). Net sales per square foot: Marshall FieldC-s: $181, Robinsons-May and Meier & Frank: $175, FileneC-s, KaufmannC-s: $170, Lord & Taylor: $163, HechtC-s, StrawbridgeC-s: $162, FoleyC-s: $144 and Famous-Barr, L.S. Ayres, The Jones Store: $138. Marshall FieldC-s was the crown jewel.

You are correct that I have never purchased MacyC-s private label goods. When I see loose threads, seams that are not sewn together properly and missing buttons and when I feel flimsy material, I donC-t have to purchase the shirt to know that it is inferior. The same for whatever that stuff is sold in the housewares department. Why would I pay $50 for a canister set made in China when a similar one is for sale at Linens & Things for $20? In fact, the entire shopping experience at State Street has been cheapened. From the lighting, to the window displays, to the merchandise, to the cleanliness of the floors, to the Great Tree in the Walnut Room at Christmas. The downgrade from FieldC-s to MacyC-s is palpable in every sense. I donC-t need to buy anything to know what IC-m talking about.

Christmas windows are not planned years in advance. Please. No one in retail is THAT organized. Planning begins soon after the current windows are realized. The planning for the Mary Poppins broadway show windows of December 2006 started after MacyC-s announced its purchase of May in February 2005 (completed in August 2005).

FieldC-s many failures over the course of its history? That statement alone indicates you truly have no sense of reality. Marshall FieldC-s is THE department store of FIRSTS. Among the firsts by Marshall Field's was the concept of the department store tea room. Field's was the first department store with a European buying office and a bridal registry. It was the first store to offer revolving credit. Marshall Field's book department was legendary; it pioneered the concept of the C,book signing.C. One thing that Marshall FieldC-s has never done, however, is file bankruptcy. Like MacyC-s.

Ladies and gentlemen, the source of many of these distortions and misinformation is Terry Lundgren himself. He has repeatedly stated that FieldC-s was the weakest performer, that FieldC-s shoppers are confused and that we need to be re-educated to the MacyC-s way to shop. You have to ask yourselves why he and his minions continue to anger the third largest market in the country with each outrageous claim. And you have to wonder why critics are focused on centralized buying, when it is clearly not the biggest monkey on MacyC-s back.

Pyschographics. Why do shoppers behave the way they do? Why did we shop at Marshall FieldC-s? Because, simply put, for us there was no place like FieldC-s. I got it at MacyC-s means nothing. I got it at FieldC-s means the world. Give us it back.

LOL. These Macy's people... why do they even try to match wits with me?

BTW I am presently working on my opus, The Grinch Who Killed Field's. I hope to have it done and illustrated by September 9.


Date: Fri, June 15, 2007,  7:20 pm CT
Posted by: Steven

From an Associated Press story: Luxury Sales Rose 15 Percent in 2006.

"Luxury is here to stay," said Tanksy. "Here, in the U.S. it is getting bigger." He added that even after the Sept. 11, 2001 terrorist attacks, customers bought less for a short time, but there was "no rush to go to Macy's."

Yep, Terry, that's what Americans pretty much think of your store. Not even good enough to shop at after a terrorist attack.


Date: Fri, June 15, 2007,  6:39 pm CT
Posted by: Drew

Interesting article about one of macy*mart's "exclusive," "upscale" and "exciting" merchandise lines:

http://www.nypost.com/seven/06142007/business/the_trump_touch_business_suzanne_kapner.htm

Suzanne Kapner has written some honest appraisals about the macy*mart business model the past few weeks. The best part is that these articles appear in the New York Post, a newspaper based in macy*s home turf. It's refreshing that at least one reporter isn't just regurgitating the M company spin. Keep up the great work, Suzanne!


Date: Fri, June 15, 2007,  6:14 pm CT
Posted by: Jon C.

The newest member of macy's Inc. Board of Directors, announced this week by CEO, President and Chairman Terry Lundgren is:

Mr. Stephen F. Bollenbach

Co-Chairman and Chief Executive Officer

Hilton Hotels Corporation

9336 Civic Center Drive

Beverly Hills, California 90210

The press release is as follows:

http://phx.corporate-ir.net/phoenix.zhtml?c=84477&p=irol-newsArticle&ID=1015136&highlight=

Mr. Jim McKay commented to me that it is interesting that macy's selected a businessman who believes in multiple brands within a company as a board member.

Hilton Hotels Corporation, Inc. refers to its "Family of Hotels". Those hotels are:

*Hilton Hotels (within this group are separate, unique, preserved regarded institutions such as The Palmer House Hilton, just south of the Marshall Field Building, and the Drake Hotel, just up North Michigan Avenue from the former Marshall Field's in Water Tower Place, among many, many others around the world).

* Conrad Hotels

* Embassy Suites

* Hamptons Inns and Suites

* Hilton Garden Inns

* Homewood Suites

Obviously Hilton Hotels Corporation appreciates the historic hotels it has maintained and honors their historical place by keeping their names. Perhaps Mr. Bollenbach will suggest to other board members, the importance of special names as hotel icons, cultural venues, and revered destinations in their own right.


Date: Fri, June 15, 2007,  2:16 pm CT
Posted by: Bob in DC

To RG74's comment below regarding "Dallas," at lunch time today several of us were talking about Field's Christmas theme sometime in the late 1980's, "Christmas with the Carrington's" when the show windows, etc., were themed to "Dynasty." What other department store's Christmas promotion is still being talked about, 20 years later? NOT MESY'S!

I want my Marshall Field's back!


Date: Fri, June 15, 2007,  12:55 pm CT
Posted by: Brad

Here's some perspective for new readers to this blog...

Field's was NOT failing prior to Macy's takeover. Field's average sales per store were higher than Macy's, Bloomingdales and any other May Company brand.

Furthermore, under various ownership, BATUS, Dayton Hudson / Target and even under the May Company (for less than one year) Field's ALWAYS posted profits. Sales declined post 9/11 as they did for Field's competitors, but even in its worst year Field's posted more than $100 Million in profits and sales were trending UP for the entire year prior to Macy's takeoever.

The sales growth would likely continue now for Field's as it has with double digit growth enjoyed by Field's competitors Saks, Neiman Marcus and Nordstrom. Field's often led the category in regional sales growth. Unfortunately, with Macy's changes sales at former Field's locations have taken a nose dive and we all pay the price for Macy's misguided and arrogant takeover expansion strategy. The point being that it is due to Macy's decision to eliminate Field's that Macy's now suffers a decline in sales at former Field's locations. The solution is not to improve Macy's, an uphill battle against angered and disappointed customers, but rather to restore Marshall Field's premium brand and build on the good will Field's earned from generations of loyal Field's customers.

Because of Macy's decision to eliminate Field's, consumers have fewer choices for high-end goods, generations of Field's customers lost a cherished Chicago tradition, Chicago lost a valuable, iconic and unique brand that helped to build Chicago and promote the city to the world.

What did Macy's get out of all this? Macy's eliminated competition and acquired prominent real estate. Such a shame they didn't simply build their OWN stores as did Target, Kohls and most every other national discount chain the country!

Prior to the takeover, the Field's State Street store attracted more than 9 Million customers each year and was Chicago's third most popular tourist destination. Now as Macy's sales are down by as much as 40% and the State Street store is an embarassment and a constant reminder of how much Chicago lost when Macy's commandeered the real estate and traditions of Chicago's own landmark Marshall Field's brand.


Date: Thu, June 14, 2007,  11:19 pm CT
Posted by: Steven

It occurred to me after reading the umpteenth post about Frangos disappearing off shelves in stores around the country (and not by being sold), how ironic it all is. The official line from Target when it moved production from Chicago to Pennsylvania was that the facilities in the State Street store were outmoded and COULD NOT KEEP UP WITH DEMAND. I suspect production costs were the real reason, but can't help but laugh at the irony. The only way Macy's can get rid of Frangos now is to give them away to people who fill out a survey to tell Macy's how much it stinks. The few times I've ventured into the disaster at 111 North, the Frangos have been piled high with no takers, not even marked down. You could probably keep up with the demand now using an Easy Bake oven. Yet another company sees its fortunes turn around 180 degrees because of Terry's hare-brained idea that all America wants to shop at Macy's.

Date: Thu, June 14, 2007,  11:07 pm CT
Posted by: Brad

Whenever you read an article about Macy's that appears slanted, fails to challenge Macy's press releases or fails to include accurate information about Marshall Field's, please find the email address of the reporter and write to them!

If you're polite, not critical, and simply provide information for them to consider in future pieces you will likely find them quite responsive. Whether reporters work for news services like Dow Jones, AP and Bloomberg or for local newspapers, we're doing them a favor by providing them with helpful information.

When possible, Include web links to sources they can use investigate to corroborate specific facts you may include in your emails, such as links to certain articles published in the Chicago Tribune or pages on the Target website. The press can be a useful ally in our efforts to see Marshall Field's restored and we can help them to see through Macy's misinformation and lies.


Date: Thu, June 14, 2007,  10:49 pm CT
Posted by: Bob Warsham

Ran into a long time Hudson/Marshall Field salesperson who now works for Macy's (the Cellar department) in one of their upperscale markets in the Detroit area. Among other things, they stated:

1 Customers who are told there that package pickup has been discontinued cancel orders or refuse to purchase.

2 St John's Knits was a hot item in that stores market, Von Maurs is getting that business.

3 They have instituted a new purchase sticker policy on every new purchase with the clear statement that this sticker must be present for return/refund.

4 Wine department in Michigan going at 40 percent off.

5 Gourmet foods may go the way of wine this fall.

Final comment was the only people who like Macy's are the people from Macy's.


Date: Thu, June 14, 2007,  10:43 pm CT
Posted by: Steven

You know, if Terry were to introduce a line of power tools inspired by Rosie O'Donnell, not only would he have the trifecta of obnoxious, opinionated New York celebs, but also the transformation of Macy's into Sears would be complete. Except that I might actually be tempted to buy Lands End. Alfoni... no thank you.

Date: Thu, June 14, 2007,  10:42 pm CT
Posted by: Mike

Rumor on the street is that Frango's will now only be sold during the "Holiday's" at Macy's across the country and not part of the everyday candy assortments.

LONG LIVE THE CHERISHED DEPARTMENTS STORES WE MISS AND LOVED DEARLY


Date: Thu, June 14, 2007,  10:38 pm CT
Posted by: Drew

My friend and I stopped at Southern Park Mall in Youngstown OH today. We parked at the former Kaufmann's, former Strouss, now macy*mart store because there were plenty of empty parking spaces.

The men's department hosted RACKS and RACKS of clothing at 75% off, with an additional 30% discount. Interesting that much of the stuff was summer merchandise! While the store was neat and tidy like the other former Kaufmann's outlets, the merchandise was either bland or bizarre--either "you can get this anywhere" or "where would you EVER wear this?"

A large clearance table in the home store held boxes of Frango "Limited Edition" chocolates. Since my friend knew that I enjoyed Frangos and that I ordered them on-line from Marshall Fields, he wanted to make a purchase. The chocolates were originally $18.00 and were marked down to $9.99; when he checked the price scanner, the price showed as $3.99! He had received MF Frango candy as gifts from me, so he purchased two boxes. The customer service was very personal, since we were the only two people in the entire bedding/linen/china/cookware/kitchen area. My friend called me later and said, "I don't remember Frango candy as being hard chocolate." He also said the candy had a "wax-like taste."

On the other hand, Dillard's was active and I was able to pick up some very nice items. Their house brands were more distinctive and of better quality than those at macy*mart, plus they had a larger selection of better quality brands. I picked up several decorative items in the home store; they actually had some things that were unique.

Of course, we didn't bother to visit Sears, but JC Penney was relatively busy and had more selection than macy*mart. I also didn't see many red star bags being carried around the mall.


Date: Thu, June 14, 2007,  9:58 pm CT
Posted by: PDX Tim

I love this excerpt from the NY Post article others cited below:

"For instance, towels sold at Macy's under its private label Charter Club brand for $16 stack up poorly against Target's Fieldcrest towels, which regularly go for $11.99, said Robert Passikoff of Brand Keys."

The irony being that Fieldcrest is the successor of Marshall Field's textile mills, so even items that left the Field's company long ago are STILL better than what macy's offers today. How funny is that? I wonder if they realized that when writing the article. After reading what some of these "journalists" put out as news, I doubt they are that shrewd. But we Field's Fans know better....


Date: Thu, June 14, 2007,  9:50 pm CT
Posted by: PDX Tim

I think I did this once before but I am just stunned at what they offer as a "coupon". And this is supposed to revive their sales. From our Portland, OR paper on Tuesday, my comments in parentheses:

Biggest One Day Sale

Many lowest prices of the season (many? no indication elsewhere in the ad which were the supposed lowest prices of the season)

coupon good for $10 off $25 sale purchase; valid Tuesday and Wednesday, June 12&13; 9AM to 1PM (who shops then? I guess that is the point, to get no one to use it)

Excludes morning specials (and that ain't all, hold on to your hats, here come the exclusions!)

Many not be combined with any additional discount. Offer EXCLUDES: Regular Price; New reductions; clearance; everyday values; specials/super buys; cosmetics and fragrances; Ralph Lauren/Polo; Tommy Hilfiger; Calvin Klein; The North Face; Lacoste; Levi's/Dockers; DKNY; T Tahari; Michael Kors; Kate Spade; Kenneth Cole; Burton; INC; Impulse Shop;American Rag; Women's Swimwear; Selected Mens/Young Men's Designers (who selects them, how do you know what is selected?); Tasso Elba; Material London; Kids Designer collections; Coach; Dooney & Bourke; Designer Handbags and Shoes; Watches; Kitchen and Personal care electrics and technology items; Vera Wang; Martha Stewart (how nice of them to exclude something THEY DON'T EVEN SELL YET! seriously, what is wrong with these people?); Waterford (what is left of it I guess); Baccarat; Lalique; Lladro; Regular Price china, crystal, silver (it already specified that regular prices are excluded); designer linens; All-clad; J.A. Henckels; Wuesthof; Zoom products; Furniture; mattresses; area rugs; fine jewelry special collections (special? which are those? I bet if you ask an associate there they wouldn't know either); maternity, lease, service and non-merchandise departments; gift registry kiosk (so if you go get it off the shelf and it is not in any of the other exclusions, it will apply? of course everything is excluded so the point is moot); special orders; macy's gift cards; payment on credit accounts and online purchases. Discount will be deducted from the sale price as applicable. Cannot be combined with any savings pass/coupon, extra discount or credit offer, except opening a new macy's account (uh-huh, how nice of them to include that). Valid for one time use. Present savings certificate at register. Vaild only at macy's stores in WA, OR, ID, UT, MT and WY (so are they a "national" chain or not?). Valid June 13, 2007 (at the top it says it is valid for TWO DAYS, SO WHICH IS IT????) Not valid on previous purchases.

WHEW! I hope you all made it through that, the freaking thing will be expired by the time you finish reading all that. So I guess it only leaves Alfani and Donald Trump, unless those are the "Selected Designers", I wouldn't put it past them. And who wants that crap anyway?


Date: Thu, June 14, 2007,  9:27 pm CT
Posted by: RG74

There are so many people who miss Marshall Field's, and all of the May Company and Federated regional department stores that have been taken away by Macy's.

How can a board of directors be so stubborn and cold towards the shoppers and guests who have kept the stores going all these years. People have made these beautiful stores a part of their lives from generation to generation.

Now,Macy's expects everyone to be brainwashed into submission by settling for low quality imports sold at designer prices.

THE TACTICS BEING USED BY THE MANAGEMENT AT MACY'S IS A SLAP IN THE FACE TO ALL OF THOSE WHO PUT THEIR TRUST AND DEDICATION INTO THE STORES OVER THE YEARS.

HOW WE MISS THE GREAT REGIONAL BRANDS AND FEDERATED SHOULD SEE THAT THEY SHOULD BE RETURNED TO THEIR RIGHTFUL PLACE. DON'T YOU THINK ? APPARENTLY MOST OF MACY'S FORMER CUSTOMERS DO BASED ON THEIR LACK OF SHOPPING.

I really miss the stores !

What do you think ?

Warm Regards,

RG74


Date: Thu, June 14, 2007,  9:17 pm CT
Posted by: J. G. Pollard

Hey Fields fans. You are not alone. In my humble new blog, I have named Marshall Field's to the list of TOP TEN WANTED dead brands. It is along with other great American icons killed off unceremoniously and prematurely, brands like Oldsmobile, Mutual Radio and Bonwit Teller.

Many marketing folks will tell you that your case is lost, and companies do what they want to do. But the fact is that numerous brands thought dead and long gone have come back after consumer demand. If you are curious about some of the brands, check in at:

http://brandlandusa.blogspot.com/

Do not give up. It will take time to get Marshall Field's back.

And have the Macy's folks thought of keeping the Field's name on some store brand products? That might be an interim solution to keep them invested in the name?


Date: Thu, June 14, 2007,  8:36 pm CT
Posted by: Jim McKay

Regarding the theories behind General Growth Properties and Lord & Taylor and Macy's--with Macy's somehow working behind the scenes against L & T even after they sold it: I doubt that is really the case. Before selling L & T, it's obvious Macy's/Federated considered what was best first for Macy's. Consider the conversion of the L & T in Wannamaker's to Macy's. Great for Macy's but L & T loses a great store.

However, a much bigger issue for Lord & Taylor is that it is now owned by NRDC Equity Partners. Although they also own Linens 'n' Things, NRDC Equity Partners is first and foremost in the realty business. General Growth Properties is one of NRDC Equity Partners' biggest competitors. That they are arch rivals is a likely major factor in why Lord and Taylor seems to be having problems renewing leases in GGP malls.

Here's a link to another story about how NRDC and GGP are squabbling over a Lord & Taylor in Massachusetts. The plans were given some approval when Federated owned L & T. Of couse, I question whether Federated looked so closely at the expansion plans in Nantick, given it sounds like the L & T will have less visibility once the addition is made.

http://www.metrowestdailynews.com/homepage/x2087636996

Finally, do keep in mind that L & T -- assuming their website is up to date -- still has one connection to Macy's. L & T uses a Macy's subsidiary to support their credit cards. Conceivably, Macy's h as access to your Lord and Taylor credit card records from the looks of things.


Date: Thu, June 14, 2007,  12:09 pm CT
Posted by: Jon

One of the topics in today's RETAIL WIRE e-newsletter is: Should macy's go to centralized buying and eliminate the regional office? (A side note: Hmmm, judging from how one macy's looks the same from another, many think macy's already has centralized buying!)

Anyway, retail experts weight in on the issue. Some of the remarks are quite interesting. One person refers to the alienation of Marshall Field's shoppers, and another expert refers to how BOSCOV'S is the department store to watch in the future, based upon what he has observed already with Boscov's merchandising and leadership.

http://www.retailwire.com/Discussions/Sngl_Discussion.cfm/12244

Date: Thu, June 14, 2007,  10:22 am CT
Posted by: G W

Interesting article in Crain's. Reading between the lines, it may very well be that the vendor that originally supplied Field's can't wait to get its own showroom since sales at Macy's are probably way-off at State Street.

http://chicagorealestatedaily.com/cgi-bin/news.pl?id=25344

Date: Thu, June 14, 2007,  5:40 am CT
Posted by: Jimmy Gimbels

Boy, it was crowded at Carson's for the One Day Sale! People had arm loads of clothes and were standing three deep at the registers waiting to....

What?

Oh, this is a blog about Macy's replacing Marshall Field's?

Sorry.

Boy, was it dead at Macy's last night during their big One Day Sale. Maybe everyone went during the day (doubt it). But at 6:00 p.m., the store was virtually empty...and when I walked through again at 7:15 p.m. - ghost town. Maybe Macy's needs more coupons?

Prediction: During June, many parts of the country experienced strong storm systems or very hot weather. I predict June sales will be down at Macy's because "it was too hot and/or too rainy and that keep people from shopping."

Tidbits from Macy's way to shop:

- Have you noticed the Macy stickers placed over the labels of the left-over stock of Marshall Field's wine?

- Shopping carts have disappeared.

- Why is the carpeting in several departments held down with duct tape?

- Most female manikins are dressed in swim wear. Perhaps it would be better to use mankins that don't have cracked legs...or missing fingers!

- I always check how the manikins are dressed. Please note all the pins and clips used as an attempt to make the clothes fit properly. One of the male manikins has what appears to be duct tape holding a shirt in place. Also note the large, 3" anti-shoplifting tags. I guess Macy's must have a problem with people undressing the manikins and stealing the "exciting" clothes. Or, is it Macy's just being tacky?

- Perhaps someone should take down the directional signs for "Holiday Lane"

- According to a Macy associate: Art glass and several crystal giftware lines will be discountined. Price points are too high and "merchandise is too upscale for Macy's." Watch for clearance activity this fall.

- And yes...yes...yes, the outside doors still squeek (and please wash the windows), the escalator is still broken (but now it has a sign that says "Please excuse us, we are doing preventive maintenance"; and the sales help is as "helpful" as ever.

So there you have it, jimmy gimbels goes to Macy's so you don't have to!


Date: Thu, June 14, 2007,  2:31 am CT
Posted by: RG74

When I went onto the Field's website, I always felt special, when I go onto the Macy's site, I feel sad. How could Federated ever let this happen ?

Oh how I MISS Marshall Field's !


Date: Thu, June 14, 2007,  1:03 am CT
Posted by: RG74

Dear Fields Fans,

I was watching Dallas on DVD,one of my favorite shows of all time and I must say that it was interesting to see pictures of Sanger-Harris...a department store I never got to see.

Oh, how I miss miss miss MARSHALL FIELD'S !

Best Regards Always,

RG74


Date: Wed, June 13, 2007,  10:11 pm CT
Posted by: Michael in Baltimore

Question-

Now that America's department store has been carrying its wonderful assortment of Donald Trump clothing I would like to know how he feels to have his semi-TV Apprentice rival Martha Stewart sell her wares in 'his' store as well? Both are made of the same quality. If only we could get Rosie O'Donnell to come up with something we'll have a slam dunk.

Martha+home dept= Kmart

Trump+clothing=embarassingly funny and sad

Macy's+my shopping habits=$0 balance

Seeing Terry Lundgren implose - priceless.

BTW I own some Martha Stewart storage containers. I would love to have her come over and see her try to put the lid on one of these. And you wonder why there are disability claims.


Date: Wed, June 13, 2007,  7:36 pm CT
Posted by: Erick

The Macy's Home Furniture Store in Schaumburg is really hurting, so it seems. I have passed by there many to see two or three cars in the parking lot.

Too bad. I love that Beau Arts style building with its simple but elegant architecture. It woiuld be a huge blow if this store closes because of poor sales.

But on with boycott.


Date: Wed, June 13, 2007,  5:46 pm CT
Posted by: Languishing in Lansing

RETAIL SALES SURGE IN MAY BY THE LARGEST AMOUNT IN 16 MONTHS

(Except for Macy's, of course, but they've got their lame excuses as to why)

http://www.kcbs.com/topic/ap_news.php?story=AP/APTV/National/f/f/Economy

http://www.kcbs.com/play_window.php?audioType=Episode&audioId=791204

HILTON HEAD JOINS MACY'S BOARD:

http://losangeles.bizjournals.com/losangeles/stories/2007/06/11/daily29.html

also seen here:

http://cincinnati.bizjournals.com/cincinnati/stories/2007/06/11/daily41.html

Oh, please, Sir, would you persuade Lundgren to sell the former May doors, especially Marshall Field's, to someone who actually CARES and has some sense of TASTE? (At this point, it would be a bonus if they just had some COMMON SENSE.) I can tell you that from what I'm witnessing here in Lansing and Okemos (Michigan), it ISN'T just Chicago that wants Macy's to LEAVE. If we wanted another tacky Wal-martish store wherein, when it comes to the merchandise displayed, Macys seems to put their WORST foot forward, we would certainly be a bit more welcoming! Macy's could at least be wise enough to give each store a little autonomy to be creative in displaying what little finer merchandise they have to work with based on the demographics of the city and surrounding areas! When I've walked by a display table RIGHT ON A MAIN AISLE that features cheap, PLASTIC accessories, the likes of which could most likely be found at a dollar store, and two months later THEY ARE STILL THERE, TAKING UP SPACE AND OFFENDING MY SENSIBILITIES (apparently few if any have sold) it would seem to me that SOMEONE, ANYONE in merchandising or the department would have noticed that these are not selling, and display something more worthy! But I suppose CORPORATE HEADQUARTERS GIVES ITS ORDERS ON HOW EVERYTHING IS TO BE DONE, EVEN IF IT IS AWFUL, TACKY, AND, MOST OF ALL, FAILING TO MAKE ANY SALES HAPPEN! But what would it matter? Macy's carries a lot of boring, bland, so-what, who-cares merchandise. If it's not boring and bland, it's tacky and gawdy. Except for the little bit of remaining designer lines, so many have been discontinued to make room for the house brands. As the weeks and months go by, it just seems to be getting worse and worse on all fronts: the merchandise selections, the scarce staff, the even more scarce shoppers. Many of the employees are noticeably less happy than they were when it was Marshall Field's, and they seem to be stretched beyond their limitations as one person is made responsible for covering a good hell's half acre all by her/himself.

Macy's [May] Sales Slump Worse Than Expected:

http://staras.intwaystock.com/news/?id=115138

Interesting in light of the fact that many reports show that retailers in general showed strong sales gains in the same month, Saks, for instance, was up 37.5%.

Some Cincinnati comments found here:

http://frontier.cincinnati.com/blogs/business/2007/05/harder-than-it-seems.asp#comments

Sorry, guys and gals, but this has almost become an obsession for me, I WANT MY MARSHALL FIELD'S BACK. Macy's can take their black and red occultic colors and leave, making room for a redeemed and restored Marshall Field's. Now THAT would create excitement.


Date: Wed, June 13, 2007,  4:59 pm CT
Posted by: Aaron - Memphis

Just fresh off a trip from both Chicago and Minneapolis! I visited Macy's Water Tower and the Macy's Nicollet Mall. I found at the Nicollet Mall location they had started to close some restaurants. Overall I really didn't find any inspiring merchandise at either store. The Water Tower store was a mess and I have never seen such an empty suit department.


Date: Wed, June 13, 2007,  3:30 pm CT
Posted by: Philip Eichler

Regarding Lord and Taylor's lease at Oakbrook, does anyone wonder if Macy's with their new found national muscle, is pressuring General Growth to knock out competition at choioce locations when old, cheaper leases are due? I may sound paranoid, but aftering seeing what has been done and said, I think Macy's would stoop to anything. Does anyone find it odd that Water Tower is still a premiere location and Lord and Taylor couldn't strike a new deal? If they still wish a downtown Chicago location, it will be costly anywhere else they may choose to go, so why not just stay at Water Tower. Unfortunately, Water Tower like Oakbrook and other premiere malls in Chicago were co-developed by Field's defunct development division and as such, Macy's probably have sweet heart deals or ownership positions that Macy's is benefitting from. Why on earth would Lord and Taylor not want to renew at two top locations if they are as committed to Chicago as they say they are? That just doesn't make sense.....

Date: Wed, June 13, 2007,  3:26 pm CT
Posted by: Steven

The Commerce Department reported that retail sales surged by 1.4 percent last month, compared to April, double the increase that analysts had been expecting. Retail sales had fallen by 0.1 percent in April. The May strength was widespread with auto dealers, department stores, specialty clothing stores and hardware stores enjoying an especially good month. For May, sales at department stores rose by 1.3 percent, the best showing in 19 months. Sales at specialty clothing stores jumped 2.7 percent, rebounding from a dismal 1.5 percent drop in April.

Oh my. Terry must be in a dither. Can't blame the economy. Can't blame high gas prices. Can't blame the weather. Can't even blame confused shoppers, because apparently they were lucid enough to make it to the stores. Oh my. Who to blame? Who to blame?

Hint: Terry... look in the mirror.


Date: Wed, June 13, 2007,  11:09 am CT
Posted by: Gayle

Hi all,

Well, I swore after Macy's demolished Field's that I'd never shop the M store. It's been easy up until today when I read Steve Roelof's post. Now I'm wavering, and clutching my credit card with sweaty trembling hands. A genuine Martha Stewart can opener WITH ATTACHED BOTTLE OPENER???!!! Who knew we had the technology?! Oh, be still my pounding heart! Please pray to give me strength...

gayle


Date: Wed, June 13, 2007,  9:26 am CT
Posted by: Bob in DC

An update on the "department store dining dilemma" discussion.

I was in Saks' flagship in Manhattan last week and was pleasantly surprised to see that they now have three casual restaurants (two with waiter service) and their formal dining room on the eight floor is being remodeled and expanded for an August re-opening. In other words, they will have four dining options in their flagship store, three of them table service. The fourth is really clever, it is a coffee/tea bar with the pastries, scones, etc. going around on one of those little conveyor belts that some of us have seen at sushi bars.

Sad note, Lord & Taylor's nicer restaurant, the Signature Cafe, is now open only weekdays, the American Place casual restaurant remains open weekends. The main floor coffee bar is long gone and now a purse boutique. The store looks great, although I think plans are moving forward to downsize it from 10 to six floors.


Date: Wed, June 13, 2007,  8:25 am CT
Posted by: Lee

Does anyone else find it interesting that every news article about Macy's that states sales are down blames it on the former May stores? Maybe thay should have left the May stores alone! We did not ask to have the names, history and tradition of these great stores ruined by Macy's cheap and inferior junk. Obviously the national chain, Walmart-esk, concept does not work when you have poor merchandise and no marketing plan! I think the Martha Stewart concept may be the last desperate attempt for Lundgren to hold on to his position in a stagnant company. When this fails maybe the shareholders will wake up! Martha did not "save" Kmart either. May Company had a long standing reputation in this country. Maybe we cannot bring it back but lets not ruin and cheapen the whole department store concept that was built in the 1800s. Get a clue Macy's or Federated-whatever you choose to be called today. Why don't you change the company name to Terry Lundgren!!

Date: Wed, June 13, 2007,  8:20 am CT
Posted by: Patti in Indiana

I found myself having to park by my local Macy's when I was at the mall - that's where the parking spaces were - and I thought I would wander through the former L.S. Ayers to see if the "exciting" Martha Stuart line was in - and if it was vastly different from the "exciting" Martha Stuart line over at Kmart. However, I found something more disturbing, which I really hope is not a trend for Macy's nationwide.

Waterford Stemware is gone. In its place is the fake Shannon Crystal, which is labeled with a shamrock, but not made anywhere near Ireland. All that is left are those Robert Mondavi and Marquis lines - not the real stuff. The number of times I gave Waterford Crystal from Marshall Field's for weddings, anniversaries, Christmas ornaments... WOW, is Macy's losing out on a large chunk of my disposable income. My local Irish Import store should really send Terry Lundgren a thank you card.

Frangos are gone too. I know they have said that they will be moving the candy kitchen to Chicago... but if they stopped selling Frangos in Indiana, could it be that they are reconsidering *moving* the kitchen and will be closing it instead? Have they said ANYTHING about solid business plans to move the kitchen to Chicago - like a location or a date?


Date: Tues, June 12, 2007,  10:50 pm CT
Posted by: Alan

I wonder if GGP now thinks it evicted the wrong tenant from Water Tower! If sales keep going in the directions they have been for Macy's and Lord and Taylor, it might be the little store kitty corner to L&T that leaves Oak Brook. It's good to see articles like the Post's that point out Nordstrom and Kohl's respective abilities to add local flavor to their stores, and articles like the Sun-Times that point out how just about every other retailer has had a "field day" since Federated came to town (wasn't that also the title of a recent Tribune article?).

Date: Tues, June 12, 2007,  10:21 pm CT
Posted by: Steven

The Cincinnati Enquirer has the most nauseating piece of fluff about Terry Lundgren:

http://news.enquirer.com/apps/pbcs.dll/article?AID=/20070610/BIZ01/706100319/1076

WARNING: It is best read on an empty stomach. I'm not even going to repeat highlights here because it should not be read without mental preparation (including breathing exercises). OH... and get yourself a paper bag handy.

Seriously, where do these journalists come from? Is there a warehouse somewhere where Pulitzers are piling up unawarded because no one knows how to THINK and WRITE any more? No wonder newspaper circulation and TV news viewership are down. It's just all crap.


Date: Tues, June 12, 2007,  9:46 pm CT
Posted by: Nathan Wood

I thought I'd post for my support again since it's been a few months since the last time. I still check this site two or three times a week to keep up. I must say the news I'm hearing lately about the Macymart locations has me rolling on the floor.

Let's first talk basic, boring math. 'Fields stores were are weakest link.' Really? Cause when Target sold those stores in 2004, they got about $3.25 Billion for all of 62 stores. That's $52.4 million per store. Depending on how you want to look at it, Federated paid either $11 (price paid) or $17 (price with debt included) billion for May Company which included just over 450 stores and other junk like David's Bridal. That's only at most an average of about $37 million per store, of which I'm sure Field's locations was helping to bloat. Also, Federated only got $1.2 billion for 55 Lord and Taylor stores, a weak $21.8 million per store. Don't try and tell me Marshall Field and Company was a weak link. Now those locations, under Federated (or Macy's Inc) management and flying that stupid red start sign, are probably the weakest performing Macy's locations in the country. I'll buy that. In fact, I'd rather see those locations, including State St, close then continue to operate as Macy's.

Second, let's talk sales and coupons. Field's was never the coupon whore in this area. That's Carson's role (even more so now that Bon Ton owns them). While I could have missed a few coupons since I look at the newspaper more now then a few years, Fields never really seemed to put out coupons. Unlike Macy's which has them every other week. As for sales, I only remember 13 hour sales and Field Day sales. Which I learned about from the TV, not the paper. I know I personally view it as kind of tacky and low grade to have to use coupons to 'lure me into the store' and what not. Cause guess what, I've gone into Kohl's and Carson's with coupons, and still left empty handed cause they didn't have damn thing I wanted to spend any amount of money on.

Moving on, shareholders lawsuits and firing people. I now love them. They now realize that they would have made more money investing in Nordstrom or the like and want to try and recoup there loses. I think they need to just flat out bring a lawsuit again HRH Terry L. And with Anne gone, that's just one less person HRH can point his finger at. Eventually he'll be the only left to blame. I'm waiting for his house of cards to fall right on top of him.

I'm personally wondering what kind of private equity firm might be interested in purchasing the rights to the Field's name and certain choice stores. With the way that red star is bleeding red ink, it's only a matter of time.

Keep up the good work here.


Date: Tues, June 12, 2007,  9:30 pm CT
Posted by: Bob Warsham

Lord & Taylor looks for new Chicago sites

http://news.monstersandcritics.com/business/news/article_1316671.php/Lord_&_Taylor_looks_for_new_Chicago_sites

Lord & Taylor is looking for new Chicago digs, thanks to a sales boost from ex-Marshall Field`s customers

Well, the first line tells the tale...


Date: Tues, June 12, 2007,  9:11 pm CT
Posted by: john

More "exciting changes" to State Street....can you stand it?

Gone: Yves Delorme (premium bedding) partner business...in its place (I am serious) an "exciting display of 8-10 ratty mattresses on top of each other in varying sheet patterns representing charter club home etc. This display is appalling and one sales associate said she was ashamed of how the store has plummeted in merchandise and display uniqueness and class.

Gone:Olson Europe (premium european women's clothing) partner business

Gone or going in accessories (Men's): Ghurka, David Spade, Burberry, Mulholland Bros., Lacoste, etc. etc....in its place (hold your breath...expanded alfani, Geoffrey Beene cufflinks (in the glass cases!, huge Donald Trump array..also in glass cases, huge Fossil display (again in the glass cases).....the excitement leaves me breathless......stay tuned, I am checking my source, but PINK (PREMIUM DRESS SHIRTS) HAS BEEN RUMORED TO BE MAKING ALTERNATIVE PLANS in CHICAGO and elsewhere and leaving Macy's....Really, how can you sell quality next to Alfani?


Date: Tues, June 12, 2007,  8:54 pm CT
Posted by: Bob Warsham

A New York Post article is critical of Macy's regional buying policy...sounds like they are getting if from all sides!

http://www.nypost.com/seven/06122007/business/macys_margins_business_suzanne_kapner.htm

Date: Tues, June 12, 2007,  8:52 pm CT
Posted by: A. Perkins

Here is the fine print from an email I got for macy's.

"Regular and original prices reflect offering prices that may not have resulted in actual sales, and some original prices may not have been in effect during the past 90 days."

So isn't this an ad that says this may not be a sale at all? Isn't this illegal in Wisconsin and many other states?

It seems as if macy's has to trick people to make a sale.

Marshall Field's always was honest and showed integrity.

Terry's house of cards is starting to fall!


Date: Tues, June 12, 2007,  8:27 pm CT
Posted by: Joe D

Just saw another ad for Wednesday's One Day Sale. First off, they say Alfani shirts only $17.99. Who on earth would care? It's Alfani! Old Navy has more brand recognition!

They claim that they are trying to be more promotional, but who on earth shops on a Wednesday?????

Macy's same store sales will continue to drop! YAY!!!


Date: Tues, June 12, 2007,  7:46 pm CT
Posted by: Steven

It seems that Macy's does not have a monopoly on half-witted executives. General Growth Properties, which decided Lord & Taylor wasn`t a good fit for its Water Tower Place, is rumored to be evicting L&T from Oakbrook Center when L&T's lease is up in January 2009. However, Lord & Taylor has seen its sales jump dramatically -- by 10 percentage points -- since Marshall Field's was run into the ground by Macy's! Sounds like someone at gee gee pea has his or her head up his or her ay ess ess!

I miss L&T at Water Tower Place. Nordstrom is nice, but L&T is closer to my style. In fact, without L&T and FAO Schweetz there, I haven't been to WTP is what seems like forever.


Date: Tues, June 12, 2007,  7:27 pm CT
Posted by: Zelda

I got my new driver's license, and, at Doris' brilliant suggestion, wore my "I want my Marshall Field's button" high up on my sweater. However, the button didn't show up in the picture, and they wouldn't let me have a re-take. The only good thing was that everybody behind the counter and waiting in line spoke up for the cause of bringing back Field's. It was unanimous! Bottom line: (1) If you go for your driver's license and want your button to show up in the picture, it's got to be as high as your chin to show up in the photograph. (2) Any publicity is useful, even my failed attempt, since it got everyone talking at the Secretary of State Express!

Date: Tues, June 12, 2007,  1:29 pm CT
Posted by: Clint

Another New York Post article critical of Macy's

http://www.nypost.com/seven/06122007/business/macys_margins_business_suzanne_kapner.htm

Date: Tues, June 12, 2007,  10:52 am CT
Posted by: E H

I live in California now, but I use to live in Naperville, IL. It was a very sad day when I leaned of the change to Macy's, that is when I stopped shopping at Macy's and Bloomingdale's'. Last year before the take over I had just did a shopping trip at Macy's, but I was very happy to take all of it back, when they asked me why, I veryB honestly told them, because of what Macy's have just done in Chicago,B for closing my favorite store a land mark in Chicago, my merchandise was almost six thousand dollars. nowB I only shop at Nordstrom and Neiman Marcus, I will NEVER give one single cent to Macy's company or any company that helps Macy's. I want to wish you the best of luck on your mission

Date: Tues, June 12, 2007,  10:22 am CT
Posted by: Mrs. W

All,

I was picking up a few kids toys in Kmart the other day and noticed a ton of Martha Stewart bed and bath products. I thought she was going to be an exclusive for Messy's? I asked a sales person, since none of the items were marked for clearance, if Martha Stewart was being discontinued? The sales associate said no, we will still be carrying a line of products.

Can someone tell me how Martha Stewart is going to be the new excitement at Messy's to generate traffic and sales? Choosing between Kmart and Messy's I'd choose Kmart, the stores and bathrooms are cleaner! How far down market can Mr. Lundgren take Messy's. Maybe the new Corporate Head of Marketing, Mr. Peter Sachse can come up with a campaign to compete with the blue light specials; "Attention Messy's Shoppers, The Red Light Whorehouse Special On 5th Floor Bedding Earns You Another 10% OFF If You Use Your Messy's Card In The Next 10 Minutes". Can't wait for all the excitement to drive me back to their stores, NOT! If anyone 5 years ago had said that Marshall Field's would have been replaced by such a cheap and utterly disgusting retailer, I would have just laughed.

I want my Marshall Field's Back!!

[ Note from Jim: Martha Stewart's certain lines of merchandise will continue to be sold at Kmart through sometime in 2010, as per their agreement. Macy's says the MS items they will be carrying are supposed to be more upscale. It should be pointed out that some Martha Stewart items were carried at Marshall Field's. I seem to remember MS making an appearance at the State Street store in support of the items. Still, given Martha's long time connection with Kmart, I don't see how MS can boost Macy's as they claim.]


Date: Tues, June 12, 2007,  9:53 am CT
Posted by: RG74@aol.comRG74

I am not sure what other parts of the blog Bare Naked Larry are all about, but the link I posted describes the sad state of Herald Square /34th Street. It describes unkempt furniture..etc.

Is it any wonder that they could care less about keeping up State Street location.

It really hurts....I miss the world class Macy's of yesteryear...and the world class Marshall Field's.

http://jaytv.com/larrys/blog/archive/2005_08_01_archive.html

WE WANT OUR MARSHALL FIELD'S & THE CLASSIC MACY'S WE REMEMBER !

I REALLY WISH THEY WOULD PUT A WHITE TABLE CLOTH DINING ROOM IN THE STORE LIKE THE WALNUT ROOM ! YOU WOULD THINK AMERICA'S LARGEST STORE WOULD !

Warm Regards,

RG74


Date: Tues, June 12, 2007,  9:49 am CT
Posted by: Drew

A Wall Street analyst makes some interesting observations about the macy*mart--Martha Stewart deal on this video clip:

http://videoplayer.thestreet.com/?clipId=1373_10361874&channel=Cramer+On+Demand&cm_ven=YAHOO&cm_cat=&cm_ite=&puc=yahoo&ts=1181659626171

Date: Tues, June 12, 2007,  8:47 am CT
Posted by: Clint

It looks like Lord & Taylor is commited to Chicago. I like them and think that's great, but they are no substitute for Field's.

http://www.suntimes.com/business/423464,CST-FIN-lord12.article

Date: Mon, June 11, 2007,  10:58 pm CT
Posted by: RG74

Dear Fields Fans,

TERRY LUNDGREN COULD LEARN SOMETHING FROM THE C.E.O. OF AFLAC INSURANCE (AS VIEWED ON ABC NIGHTLINE TONIGHT:

The CEO of AFLAC He says it is better to be respected than feared by employees and shareholders alike. If you treat your employees well,they will take care of the company. AFLAC is rated one of the best companies for minorities and women who work. The stock has increased 3000% since he took over.

Isn't it time to go back to the basics...instead of Macy's ads with girls jumping through the air while they display an ad for towels, how about dedicating some energy to boosting employee morale and guests by giving back the local department store palaces that made the department store famous to begin with !

ENOUGH WITH THE WALMART WANT-TO-BE STYLE OF MERCHANDISING...IT'S TIME TO BE DEPARTMENT STORE MERCHANTS AGAIN.

SAVE THE DEPARTMENT STORES !

COME BACK LOCAL NAMES...COME BACK QUALITY...COME BACK SERVICES...COME BACK IN-STORE RESTAURANTS, IT'S TIME FOR THE RETURN OF THE FIRST CLASS DEPARTMENT STORE !

Best Regards Always,

RG74


Date: Mon, June 11, 2007,  9:41 pm CT
Posted by: JamesfromCA

Albertson's is bringing back the Lucky supermarket chain, so it can be done.Interesting article.

http://www.lvbusinesspress.com/articles/2007/06/08/news/iq_14797701.txt

Date: Mon, June 11, 2007,  8:36 pm CT
Posted by: Jane

While passing through the Mayfair Macy's I questioned the salesperson why they were discontinuing children's shoes. The salesperson offered no excuses. She was blunt and honest. Her response was that "Macy's doesn't sell children's shoes. Corporate had always intended to allow them just for a transition period in the former Field's stores...until the shoppers wouldn't be upset that they were discontinued." She then remarked, "I think they are starting to see the errors of their ways, our sales are way down, and while they say they will increase coupon sales, there will really be no more or different coupons than Macy's ever offered."

Folks, from this statement, I wonder what other surprises Macy's has in store?!? Whatever happened to Macy's promises everything would remain the same? Do they take us for idiots who can't remember what was carried at the store less than 12 months ago? Are we such fools that a continual array of coupons advertising 20% off Macy's in-store brand trash is going to have us clammering to make purchases?

What they are really afraid to bring back, for whatever reason, is the Regard's reward. Giving the loyal customers 15% off anything isn't going to save the custmer fist-fulls of dollars, but it will get them in the door and it will buy a heck of a lot of goodwill.

Mabe Macy's is the fool in all of this. While it talks of a national department store, I thought we had that in Sears, Penny's and Kohl's filling Macy's goal of a national brand.

Have I mentioned yet how upset I am?


Date: Mon, June 11, 2007,  5:12 pm CT
Posted by: Philip Eichler

A regional president at the HQ??? What kind of brain came up with that one? What can we read between the lines on this? Was this the plan from the beginning? Next up, no regional offices? Or, are things getting so bad that the only way to control the spin is to keep everyone under wraps in Ohio? No wonder Mr. Guzzetta has not made any recent public statements, he's now under Macy's witness relocation plan.

One little side note, on the official Macy's North site, it now lists total employees at 18,100. Does anyone remember what it used to be? 24,000 or 28,000 sticks in my head, because I remember looking at Field's staff versus the total for Federated a year ago and thinking that the number of employees per store was much higher for Field's than FDS and at some point it would have to go way down to deliver all the exciting changes.


Date: Mon, June 11, 2007,  4:09 pm CT
Posted by: Steven Roelofs

Macy's blunders are in a story in the Wall Street Journal. Most of it is the same PR crap with zero thought added by the writer. It makes me wonder if journalism schools are churning out trained monkeys by the dozens lately.

The article is online here:

http://online.wsj.com/article/SB118152791865730832.html?mod=googlenews_wsj

Anyway, parts of it just make me laugh.

Like this: Mr. Lundgren and Macy's still view the Martha Stewart line as key to their plan to turn Macy's into the only major national retailer of upscale home goods. Some items from the new collection -- a line of roughly 1,500 home accessories such as stainless-steel cookware, china and glassware, collapsible colanders and a wide array of towels, linens and bedding -- will begin appearing in Macy's stores next month, followed by the full collection in mid-September.

There are SO many things wrong with this I just don't know WHERE to begin. So in no order of importance.

Upscale collapsible colanders? Well yes, I can see that if it were ALESSI. But from Martha Stewart? Um.... no. Never liked her (or her sense of style, if you can call it that)... never will. She is NOT a designer. She simply stamps her name on things. And then sells them. At Kmart.

Only major national retailer of upscale home goods? Well as we all know by now, Macy's is a latin name which means "not all merchandise available at all stores!" So how is that NATIONAL? And what exactly are Williams-Sonoma, Crate & Barrel, Sur La Table?

And really, do you want your COOKWARE and your BEDDING to have the same brand name? You know, like bedding by ALL-CLAD or cookware by FRETTE?

And you know it's all going to be crap from China. I'm sorry, but I don't buy china from CHINA. My china is Villeroy & Boch. Since 1748. Not Martha Stewart. Since 2007. My bedding is Signoria. From Italy. Not Martha Stewart. From someplace like Malaysia or Pakistan.

Wait, wait, wait! There's more: The merchandise will include, among other things, kitchen gadgets with unusual features -- such as a can opener with built-in bottle opener and oversized spatulas for frying pans -- and a mainly white bedding ensemble with lace trim in a design based on Ms. Stewart's heirloom bedding. Other basics will include towels in a variety of colors. There will also be seasonal items such as ornaments and decorations that can be used to assemble an entire Christmas tree. China and crystal intended for formal use are scheduled to hit the stores in early 2008.

A can opener with a build-in bottle opener? Um... SO?!? I already have a can opener and since it's LEIFHEIT from GERMANY, you know it will LAST FOREVER. And bottle opener... now if it's a beer bottle, well that's on my KEY CHAIN (former cub scout here) and if it's a wine bottle, I have a nifty opener that looks like a fish that I bought at HARROD's (so you know it will LAST FOREVER). What a stupid, though I do admit UNUSUAL, combination.

White bedding with lace trim? Sorry, but it sounds like Martha lifted a few pages from Restoration Hardware's catalog. It sells lots of white bedding with choices of trim in a zillion colors and with varying thread counts. Sorry, Martha, you're a bit late to the party.

Towels in a variety of colors? Again, look in the Resotration Hardware catalog. It has towels in about 50 colors (that even matches its bedding) and half a dozen or so monogramming choices.

And people, shall we have a show of hands?!? Christmas by Martha, or Christmas by Christopher Radko?

Oh, yes, and then there is the following: Kmart sells just under $1 billion in Martha Stewart Everyday branded products and ready-to-assemble furniture in an arrangement that is due to expire in 2010. The Martha Stewart goods to be sold at Macy's generally have more embellishments and higher prices than the mostly bargain-priced basics sold at Kmart, a unit of Sears.

So Macy's is counting on a few embellishments to justify higher prices? Uh... that doesn't really work with Alfani, INC and Charter Club so why is it going to work with Martha Stewart? Martha remains very popular and she does appeal to the masses, but the simple fact is that the masses are being pinched by higher gasoline prices, energy prices, etc. Are they willing to spend for Martha? My bet is no. Anyone who has the money is going to Neiman-Marcus or Saks for something of real quality based upon reputation, not something of faux quality based upon popularity.


Date: Mon, June 11, 2007,  1:32 pm CT
Posted by: Paul

Some of us would like to place a float in support of Field's return in the upcoming Gay Pride parade.

If you are interested or if you have contacted us in the past week about our earlier posts and can be of assistance at this prime opportunity to publicize the cause of bringing back Field's, please email forevermarshallfields@gmail.com


Date: Mon, June 11, 2007,  1:11 pm CT
Posted by: Christopher Stanichar

Dear fellow Field's fans:

I am a Marshall Field's lover who is living in Nebraska (a result of work). I follow the news on this blog, and I recently had the opportunity to visit Chicago suburbs (Schaumburg), and I was truly surprised. No one exaggerates at this site when they claim that Macy's is far down-market from its former Field's stores. I used to drop more than $3000 a year at Marshall Field's, and there was nothing at Macy's that could tempt me to buy. Most of all, I remember that this store, and many of the others (even the tiny one in South Dakota), was an echo of the State Street Store--the mother of all Marshall Field's Department stores! Now, this store in Schaumburg is a wreck. Several of the escalators have been closed, and all of the great products and individuality has been erased. And there are no shoppers!

When I returned home, I called to cancel my Macy's card (which was originally a Field's card). I had delayed doing so, because I still had accrued a number of points from my former Regards purchases. Like many of you, I wanted to send my cut-up card in the mail to Mr. Guzzetta, President of Macy's North, so I called the Minneapolis store for his correct address.

To my surprise, Mr. Guzzetta is NO longer residing in the Twin Cities, but his offices are now in Cincinnati. I asked the receptionist if Mr. Guzzetta had been replaced, and she insisted that he had not, but all regional presidents have been asked to move to Cincinnati. Here is his new address:

Mr. Frank Guzzetta
No. 7 W. 7th St.
Cincinnati, OH 45202
Phone: 513-579-7000

I paraphrase Mr. Lundgren here, but I thought the change to Macy's was going to be in name only. I remember him saying "call it Macy's, or call it Marshall Field's, but just continue shopping at our stores and see the same traditions continue." How can a regional president (Mr. Guzzetta) have any idea what the tastes of the former Marshall Field's stores are when he lives in Macy's Beltland. The answer is that he is a Macy's crony. It sort of reminds me of King Louis XIV when he built the palace of Versailles, and invited all the nobility of France to live there with him, mostly so that he could monitor them and remain the central power of France. Terry Lundgren is King Louis, but without the vision or the good tastes.

Good luck in our campaign. Forever Field's!!

Christopher Stanichar


Date: Mon, June 11, 2007,  12:38 pm CT
Posted by: Drew

The brilliant macy*mart marketing gurus have canceled their plans to construct display settings for the "exciting" Martha Stewart home goods. Their excuse is the slowdown in new home construction.

http://money.cnn.com/2007/06/11/news/companies/macys.reut/index.htm?source=yahoo_quote

Granted, people might not be building "new" homes, but many consumers might be interested in ideas to update or refresh their existing homes. A person might see a store display and realize that a few new accessories or whatever would be a nice addition; sometimes store displays give people ideas that could be used in their own homes. Remember when department stores were sources of information as well as sources of merchandise?

Perhaps it's just as well the Martha Stewart merchandise won't receive any special display treatment. There will no need to "re-educate" associates on how to display the wares; macy*mart employees can pile the "exciting" MS merchandise here and there just like the rest of the nondescript, cheap junk in the store. To save even more money, Terry the Troika can pick up the Martha Stewart display racks from the dumpster when Kmart discards them.


Date: Mon, June 11, 2007,  9:11 am CT
Posted by: Mark

Over the years I've worked for many operations. There would come a time where I could tell that the operation's antics put them in jeapordy and they had passed a point of no return. The point where the end would be in sight.

I now feel that Macy, Inc. has arrived at that very same point of no return.

Macy's is not being realistic when they state the problems will be solved with more coupons.

It will be interesting to see which retail savy corporation will return Marshall Field's to its correct position.

Mitch


Date: Mon, June 11, 2007,  7:19 am CT
Posted by: Thoams Peacock

I strolled through the Macys store at Oakbrook Shopping Center the other day, not to buy, just to look. I was SHOCKED! Not only was the entire store filthy, but the whole place looked quite "down at the heels". The once beautiful marble walkways were dirty and broken, some areas patched with black cement. The carpets were dirty. In the women's shoe department the floor was littered with probably 200-300 shoes just lying around on the floor, with clerks just walking on them. It looked more like Maxwell Street than Oakbrook. There must be only half the merchandise there compared to when it was Fields. Many name brands have been replaced with unknown house brands. For lack of merchandise, display tables have been spread out, you can tell by the traffic wear on the dirty carpets. When I say "dirty", I mean by Chicago standards, probably "clean" by New York standards! I wanted to shower after I left the store.

Date: Sun, June 10, 2007,  9:01 pm CT
Posted by: RG74

Ladies & Gentlemen,

Coming from a family of generations of loyal Bamberger's and Macy's, I once again must tell you that I have observed the following:

1) MY FAMILY AND I HAVE NEVER SEEN LEGACY AND NOW THE NEW MAY COMPANY MACY'S "DOORS" LOOKING SO UNKEMPT AND DIRTY.

2) WE HAVE NEVER SEEN SUCH JUNK IN THE APPAREL DEPARTMENTS IN THESE STORES.

3) OVERALL, WE HAVE EXPERIENCED SERVICE LEVELS WELL BELOW WHAT WE EXPERIENCED IN THE MID-80'S. IT APPEARS THAT MORALE IS VERY VERY LOW IN FORMER MAY DOORS NOW AS WELL AS THE LEGACY MACY'S LOCATIONS.

IF THIS NATIONALIZATION OF THE DEPARTMENT STORE FOLLY IS PART OF FEDERATED'S REINVENT PLAN...THEN ALL HOPE IS LOST UNTIL A NEW LEADER COMES INTO POWER AT THE TOP. I WISH EVERYONE ONLY THE BEST...INCLUDING THE STAFF AT FEDERATED CHARGED WITH CARRYING OUT THE ORDERS FROM THE LUNDGREN EXECUTIVE OFFICES AND GUESTS WHO WANT TO PATRONIZE THE WORLD CLASS DEPARTMENT STORE TRADE-NAMES THAT WERE TAKEN AWAY SO NEEDLESSLY. AS I AM HEARING FROM EVERYONE ON THE INTERNET...STAFF AND GUESTS/FORMER GUEST PATRONS, IT HAS SURELY BEEN A HARD ROAD SINCE THE STORES HOMOGENIZED.

THIS IS TRULY A MIS-GUIDED PLAN THAT IS HURTING A LOT OF PEOPLE AND AS WE KNEW ALL ALONG...THE INVESTORS !!!!!

BEST REGARDS,

RG74


Date: Sun, June 10, 2007,  7:12 am CT
Posted by: Dean Doyle

Went to Macys in Burlington, MA. yesterday. Since they shut down the competition, (Filenes) the Macys is gone from bad to worse. Escalators broken inventory seems much lower and store is in need of janitor service. Next door they sold the other competitor Lord and Taylor and that store was neat and clean all escalators working perfectly. I will tell you Macys does not care about the customers at all! Little old ladies trying to walk down these escalators from a third floor was sad. We miss our Filenes stores as much as Chicagoans miss Marshall Fields. Go Chicago, boycott Macys!

Date: Sun, June 10, 2007,  1:33 am CT
Posted by: Casserine Willis

Hello everyone,

It's been awhile sice I have visited the site, but had a great opportunity to visit State Street and Water Tower last weekend.

Water Tower - Friday 3:00PM - Hundreds of people on the first floor, BUSY with people passing through, not buying. All floors but 1 were not busy at all. Only 2 or 3 Macy's bags throughout Water Tower Place and about the same strolling down Michigan Avenue. One shocking thing was about 10 cosmetic associates from the many different areas huddled around each other talking and chitchatting on a "busy" Friday afternoon because they had no customers to wait on. One old friend of mine went around the store distributing leflets for an upcoming "Gift with Purchase" promotion, cause sales have been lackluster these past few months. The mall has plenty of new and upcoming shops, so I would say that it is healthy, unlike Chicago Place, but I think that everyone cannot wait until a new tenant fills in the former Lord & Taylor space on floors 2-7.

State Street - Friday 5:00 PM - The store was dead and like Water Tower, people walking through the first floor, but no bags. I see a huge turnover of employees cause I did not recognize half the people on the first floor. I was here only 3 months ago and the place was like night and day. Not enough staff and cheap merchandise crowding evry corner of the first floor. It was sad to see Autralian Ice Cream gone, their stuff was addicting. One lady has been with Field's/Macy's for about 18 years and she was upset at M for cutting her hours due to business being painfully slow. Most of her 'cleintele' customers were trying to give M a chance and she was doing well, until after the holiday season, when no one was coming back and doing their shopping elsewhere. Many employees echo her sentiments.

As far as Children's shoes, this was an area that Field's excelled in, until the conversion to Macy's when little by little the business went away to Nordstrom's. It's sad but true, this is one of the last unique areas left in the store. It's only a matter of time when the wine shop will be gone and the 28 shop will only be a handful of fixtures and not a whole department.

Terry Lundgren, Jim Sluzewski - WHAT ARE YOU DOING?!?! The Macy's vision of "1 national chain coast to coast" is not working in Illinois, Minnesota and Wisconsin. You need to reverse course ASAP, before Macy's Inc. will be in a worse financial disaster than it is in now. Bring back Marshall Field's... its name, its culture, its integrity, it's synonymous green color, its distinguishable signature logo, its brands, its quality and its service. And please don't hyphenate the name to Marshall Field's-Macy's if you decide to bring it back, it still will not work.


Date: Sat, June 9, 2007,  11:20 pm CT
Posted by: LiMack

Newsflash!

Macy's struggling in the Twin Cities. Face all-out revolt in Chicago.

Worth a read.

http://www.twincities.com/business/ci_6087766


Date: Sat, June 9, 2007,  9:54 pm CT
Posted by: Drew

The incidents reported on this blog indicate without a doubt that macy*ifaction is imploding. How can the highly paid "retail experts" make so many obvious blunders? Their decisions are simply unbelievable.

Why in the world would macy*mart discontinue the children's shoe department? All children need shoes. So if parents have to go to another retailer to purchase shoes, are they going back to macy*mart to buy children's clothing? I don't think so. If the child needs summer outfits or back to school clothing, most parents would prefer one-stop shopping.

Closing the food services is another great move. Wasn't the plan to OPEN restaurants so customers would stay in the store longer? (Even wally world and Target offer in-store eateries.) So macy*mart had successful food service operations up and running, but they close them down? Great planning! How could McNamara give the ridiculous "explanations" to the media without laughing? It's like the right hand doesn't know what the left hand is doing.

How clever for the executives to hold back the commission payments. How much of the hold back is "manipulated" to make the corporate numbers look better to Wall Street? Of course, the hard working salespeople realize this minor inconvenience is in the best interest of M.

The posts on this blog in the past week were just amazing. Someone like Alfred, Gail or Jim or will be able to write a most entertaining book on the continued misadventures of Terry Lungreed.


Date: Sat, June 9, 2007,  3:23 pm CT
Posted by: Brad

I would like to see the press do more than report Macy's declining sales at converted Marshall Field's store and the increase in luxury department store sales. The press should also note that if the converted stores had been maintained as Marshall Field's, this would likely not be the case and sales would be up, not down. Due to Macy's elimination of Marshall Field's, the company has lost revenue growth that would likely have been realized by Marshall Field's as a well positioned, high end department store as has been the case for Field's competitors Nordstroms, Saks and Neiman Marcus.

Former owners of Marshall Field's invested in more than $115 Million in renovations to the State Street Field's and in merchandise upgrades and unique vendor relationships. The changes were impressive and Field's State Street store attracted more than 9 Million customers each year making it the third most popular tourist destination in Chicago. Field's was profitable, posting more than $100 Million in PROFITS in the year prior to Macy's takeover and growth was trending UP, as it has continued to trend up for Field's competitors.

It is because of Macy's reprehensible takeover expansion strategy that communities now receive reduced tax revenues, consumers have fewer options for high-end merchandise and Chicago suffers lost tourism appeal.

The problem isn't simply that Macy's sales are down. The bigger issue should be the missed opportunity for increased sales that resulted from Macy's decision to convert Marshall Field's stores. This frames the possible solution in a somewhat different context than simply how does Macy's increase sales. It makes the question of why doesn't Macy's bring back Marshall Field's central to any discussion of possible solutions to the problems at converted Marshall Field's stores.


Date: Sat, June 9, 2007,  3:18 pm CT
Posted by: john Moriconi

Why can't Federated understand Chicagoan's want to shop @ Fields and NOT Macys. If we wanted to shop @ Macys we would live in New York. Since we live in Chicago we want to go to State Street and shop at Marshall Fields and Company, we all shoped there so long it is the fabric of being a Chicagoan. Why Can't Federated get this through their head they are LOOSING S A L E S because of a poor Management decision. Guys if you want the sales to pick up change the store name back To Marshall Fields. It is amazing Carson Piere and Scott is having a great year for sales, profits are up and former Marshall Fields stores sales are down! Has Federated no Clue, Give the customer what they want.

Date: Sat, June 9, 2007,  12:40 pm CT
Posted by: Paul

Some parties have indicated that they would like to place a float in support of Field's return in the upcoming Gay Pride parade.

If you are interested and can be of assistance at this prime opportunity to publicize the cause of bringing back Field's, please email forevermarshallfields@gmail.com


Date: Sat, June 9, 2007,  12:38 pm CT
Posted by: Alfred in Washington

THE TRANSCENDENT POWER OF A GREAT BRAND

The whole M**** propaganda that Marshall Field's
was doing poorly on the profit front is a complete sham.

A great brand--and Field's is the ne plus ultra--cannot
be measured with profit/loss statements. It simply transcends
them.

All brands have ups and downs. The only salient question
is: What is a brand's ultimate loyalty value? And you, and me,
are evidence of the value of the Marshall Field's brand:
far more valuable than an armful of the finest emeralds--
invaluable!

So when the Imperial CEO Lundgreed is dethroned,
what will be the most egregiously undervalued assest
in the ruins?

Here's to the once and future Marshall Field's!


Date: Fri, June 8, 2007,  5:38 pm CT
Posted by: Bob Warsham

Another lawsuit (class action) is being filed in Pittsburgh...link below!

Like I said, the games are beginning!

http://pittsburgh.dbusinessnews.com/shownews.php?newsid=121953&type_news=latest


Date: Fri, June 8, 2007,  2:28 pm CT
Posted by: Steven

I reread the NY Post story, Macy's Muddle. Remember the part:

But, privately, a debate is taking place within the executive ranks about whether the company is doing enough to woo back shoppers, sources said. "There is tremendous confusion within the company about what to do," one source said.

I wonder if that's what happened to Anne MacDonald. Perhaps she have advocated returning Marshall Field's to the midwest and Terry screamed "off with her head!"

Anyway, for a laugh, check out this self-described Wall Street tabloid story: http://www.dealbreaker.com/2007/06/unseasonably_seasonable_may_dr.php


Date: Fri, June 8, 2007,  12:35 pm CT
Posted by: Drew

In iaddition to Thursday's article in the New York Post, today's Friday New York Post has another report of macy*s problems:

http://www.nypost.com/seven/06082007/business/macys_slumps_business_suzanne_kapner.htm

The statement "Investors have STARTED to take notice" is quite interesting. Haven't they been aware of the organized protests, various blogs, the fieldsfanschicago web site, and media reports about consumer dissatisfaction with macy*mart? Surely the filing of TWO lawsuits this week should indicate that the entire macy*ization project is an absolute disaster.


Date: Fri, June 8, 2007,  12:10 pm CT
Posted by: LiMack

Hi there folks. Been busy balancing my checkbook here today. OK, let's see now, how much have I spent at any Macy's or Bloomies since September 2006? Uhmmmm........oh, wait, that's right.....NOTHING! Nada. Zip.

Terry Lundgren, you can hold sales, offer discounts, print coupons, insert glossy catalogs in the newspaper, and introduce exciting "all day savings passes". It really does not matter. You are wasting your time and wasting your shareholders' money. I will not be entering your doors. Ever. Period.

We want Marshall Field's.


Date: Fri, June 8, 2007,  10:40 am CT
Posted by: gle

The following appeared in today's "Tribune" article, "May retail sales feel drag:"

"Most of the nation's retailers, with the notable exception of luxury chains, said Thursday that sales fell in May...."

"Nordstrom Inc. and Neiman Marcus Group Inc. easily surpassed estimates with gains of 6.3 percent and 6.6 percent respectively."

"Sales at Macy's Inc., the owner of Macy's and Bloomingdale's, slid 3.3 percent, worse than the decline of 1.4 percent that Wall Street expected."

www.chicagotribune.com/business/chi-fri_retail_0608jun08,0,906113.story?coll+chhi-business-hed


Date: Fri, June 8, 2007,  10:24 am CT
Posted by: Philip Eichler

A third lawsuit has now been filed,this time it's in Pittsburgh. Anyone want to bet how many will eventually surface?

Date: Fri, June 8, 2007,  10:16 am CT
Posted by: Let the Truth Be Known

[ Note from Jim:

"Let the Truth Be Known: You didn't leave a functioning email address so I couldn't respond. I'm all for the Truth being known. And that would best be facilitated by Terry Lundgren and associates being forthcoming with the Truth about many things. How about the Truth about the methodology and results about the survey he says was taken in Chicago that people didn't care if Field's became Macy's? How about being forthcoming with statistics for each Chicago-area store? I could list on and on about what I feel are missed opportunities to clear up any need for blogs and web sites like this. However, those opportunities were missed by Terry Lundgren and his associates. We're waiting for the Truth which is why, for example, some people are very eager to see if these shareholder suits reveal what we sense is the Truth.

I' m not certain of the whole context of your articles, but I will say, it's amazing that some at Macy's Inc can feel threatened by this and maybe three dozen other Field's supporters' websites when they have the clout of macys.com, a multi-million dollar advertising budget and more. As someone with a connection to Macy's, you may feel anything negative printed at our site is not fair. But is it fair compared to ALL the resources Macy's has at its access? By your standards, Macy's should be funding our blog spot, publishing our comments and much more.

Jim McKay
jjmckay@fieldsfanschicago.org ]


Date: Fri, June 8, 2007,  1:47 am CT
Posted by: norridge

Someone please explain to Lughead that you do NOT create a discount store with a Tiffany dome . . .

Date: Fri, June 8, 2007,  12:20 am CT
Posted by: RG74

Ladies & Gentlemen,

WHEN MARSHALL FIELD'S COMES BACK...WE SHOULD GET A BANQUET TOGETHER AND RE-CHRISTEN THE STORE !

THEN, WE SHOULD SUGGEST TO FEDERATED THAT FEDERATED SHOULD SEND THE BLACK AWNINGS TO ALL THE FUNERAL HOMES IN TOWN !

Black is beautiful but it can't compare to Field's elegant green. The quality has got to come back ! Macy-fication plans need to be canceled. (Sorry about not editing this post correctly when I posted it the first time.Thank you.)

THIS ISN'T JUST ABOUT CHOCOLATE...IT'S ABOUT THE MARSHALL FIELD'S...THE ENTIRE PACKAGE !

Warmest Regards,

RG74


Date: Fri, June 8, 2007,  12:04 am CT
Posted by: john

Just some news: apparently the "EXCITING" changes include getting rid of the children's shoe dept. at State Street---this dept. was always a differentiator of Marshall Field's. The entire shoe dept is on clearance for 50% off + additional 10% except for the "exciting" crocs of course.

The salesperson in commenting about the unpopular department closing said "and they wonder why people are upset at Macy's"???

Terry you are a bean counter, not a merchant!!!! MAKE NO MISTAKE ABOUT THAT "EXCITING" DISTINCTION.


Date: Thu, June 7, 2007,  11:32 pm CT
Posted by: James in Minneapolis

Hi All---

Mai mai---What tangled webs we weave.....LOL

This Sluzewski character is such a pompous...ummm....person.

"Marshall Field's was among the weakest performers."

I find it hard to believe then that Federated/macys would have gotten into that bidding war with May Co over a weak performer when Target was selling Field's. Surely you all remember that....or am I mental? Is it <un figmento de mi imaginacion`> as we used to say in Madrid? Or were they just pretending to bid on Field's and they really did not want to buy it, but only wanted to run up the price their competitor had to pay for it?

Or----was Field's performing well, as all the data seem to suggest it was, and this is just more spin from M?

Regards.


Date: Thu, June 7, 2007,  10:08 pm CT
Posted by: Languishing in Lansing

In light of the truth emerging about all of the greed and deceptive practices Macy's key players and strategists have employed, and for what it's worth:

A cosmetics employee told me several months ago that during a "transition" having to do with computer program changes, i.e. cash register functions, that all of the cosmetics salespeople had a one- week period of their commissions not being included in their paychecks. According to the salesperson, their paychecks normally included their commissions for the same pay period, along with their base pay. Supposedly, the "transition" caused a "delay" with calculating the commission pay, so all of the cosmetics salespeople had a paycheck with none of their commission pay for that week included. To top it off, their commission pay is, from now on, included in their check one week LATER than before.

As the salesperson finished telling me this, we both said almost simultaneously that Macy's corporate took that money (multiply those commissions by HUNDREDS of cosmetic employees in the former Marshall Field's stores) and "borrowed" it to invest in the stock market. A little extra pocket change for Lundgren and his gang?

The salesperson also indicated something to me that I could readily have guessed myself: the corporate heads at Macy's truly believe that they are so slick and that employees are absolutely too stupid to question such things, let alone figure them out! The word "arrogant" has been used many times to describe Lundgren and his gang - and how accurate that is! - but I believe a couple of other "a" words are equally and accurately descriptive of them: ASININE for one, and - wait for it - well, you know!

One last thing: It is not my wish to see Macy's, Inc. "get it right" and return our Marshall Field's stores, even here in Lansing, Michigan (and Okemos, Michigan) - it is my hope and PRAYER that Macy's gets out of the picture COMPLETELY and that some wonderful SOMEONE ELSE brings back our beloved Marshall Field's! Let it be so!

Keep up the fight, Jim and friends. You have more support than you know - and I hope also for a MASSIVE turnout of protesters on Sept. 9th, 2007, LOTS OF MEDIA COVERAGE EVEN FROM OTHER COUNTRIES - unless of course our prayers are answered well in advance of that date! And do continue to remember all of us out here in the smaller market areas - we want Field's back here too!


Date: Thu, June 7, 2007,  9:57 pm CT
Posted by: Joe D

So,Bon-Ton's sales decreased, but Carson's sales were up 5%!

Should this be a big deal? Carson's sales went up--and they no longer have their State Street Store!


Date: Thu, June 7, 2007,  9:07 pm CT
Posted by: Drew

"The definition of insanity is doing the same thing over and over and expecting different results."--Benjamin Franklin

In addition to arrogance, narcissism, and inflexibility, can another "quality" be attributed to Terry "the Troika" Lunkhead?

How can he and his minions seriously think that throwing out more coupons will improve sales at macy*mart? The "exciting" M fashions are poor quality, nondescript, cheap knock-offs. No matter how many coupons they offer, consumers aren't going to flock to the stores since there is nothing that can't be found elsewhere--with better quality and greater value. An Alfani shirt priced at 59.99, less 50% off, plus additional 10% coupon is still no bargain since it will probably fade and shrink after washing.

As an analyst mentioned, M has lost the bargain shopper to Kohl's and Penney's and the upscale shopper to Neiman-Marcus and Saks. Lunkhead hasn't defined an image for macy*mart (other than cheezy and over-priced), so exactly who will be targeted with all the additional coupons? As Jimmy Gimbels stated, there are loads of exceptions to their coupons; instead of listing the exclusions, M should say what CAN be purchased with the coupon. Who wants to bet that this latest "strategy" will be another dismal failure?


Date: Thu, June 7, 2007,  8:59 pm CT
Posted by: Gail

I couldn't resist. I bought a photo of Marshall Field himself on Ebay. This weekend I plan to have it framed and hung in my bedroom to remind me that great institutions like Marshall Field's are founded by real flesh and blood individuals with vision. Of course, Marshall Field was not the only person responsible for the store's greatness--that honor must be shared with thousands of employees over the years. But he's certainly the one I think of first.

At first I thought to myself that no one will remember Terry Lundgren a hundred years from today. But then I thought ... well ... maybe people will. The difference is they won't remember him fondly. If Macy's continues on its present course, Lundgren may find a place of dishonor in business school textbooks for many years to come.


Date: Thu, June 7, 2007,  8:30 pm CT
Posted by: Mrs. W

All,

Another great round of stories today. Zelda, you share my thoughts exactly and Steven your thoughts about what the Field's store could have been is "right on". Let's keep writing the analysts that track Messy's, they're the ones that will continue to drive this stock down to the basement, where it belongs.

I had some Canadian relatives in from Toronto the other day and we just casually walked through the first floor at State St., the place looks so run down, selling junk everywhere. My one relative who always liked to shop at Field's says the Messy's debacle is even heard in Canada. He says the State Street store know reminds him of the old Wieboldt's. That's something I have not heard but thinking about it, yes, it's a good comparison. A third tier store below both Field's and Carson's. My one relative was looking for a nice gift and wanted something from Yves Delores, I said don't even think that this vendor would be here anymore. Of course my cousin had to ask and we got the same answer, "you're looking for what shop here"!! I told them the only thing coming from France in this store is the rude attitude of most of the sales people! We found the gift at Sak's, go figure why their sales are up double digit.

Viva la Boycott!!

Mrs.W


Date: Thu, June 7, 2007,  8:22 pm CT
Posted by: Steven

The Macy's store at Genesee Valley shopping center in Flint, MI has closed the second-floor restaurant, Starbucks Cafe and a yogurt operation, said company spokeswoman Jennifer McNamara. McNamara declined to say how many people lost their jobs at the Genesee Valley store, but she did say that overall, 60 food operation positions in 14 Macy's stores in Michigan were eliminated Friday, June 1. The company has 22 stores in the state.

Full story here: http://www.mlive.com/business/flintjournal/index.ssf?/base/business-4/1181051470147640.xml&coll=5

Didn't Macy's just announce a plan to OPEN restaurants and cafes in its stores in order to draw shoppers and keep them in the stores longer?

Tip for Jennifer McNamara: When Macy's takes its final plunge to the bottom, just think about Kate Winslet and Leo DiCaprio. KICK and SWIM to the surface, or this retail TITANIC will drag you down.


Date: Thu, June 7, 2007,  7:47 pm CT
Posted by: Robert

It's interesting that the sales for May were THAT bad...given that Mother's Day is one of the biggest retail shopping days of the year - second only to Christmas. Sales will be flat at Messy's all summer. I can't WAIT for the demonstration on September 9.

Date: Thu, June 7, 2007,  7:09 pm CT
Posted by: Zelda

The last week's postings have been such a joy! Every day there is something new (and Big) spelling Trouble (with a capital T) for Macy's. I find myself laughing out loud as I scroll down the blog, and forwarding news articles to all my family and friends. Can you feel the momentum? We are winning. I feel close to all of you, so proud of our efforts, so hopeful for the return of the green! Special thanks to Jim, Mike and everyone else whose commitment to this blog and our protesting has been stellar.

Date: Thu, June 7, 2007,  6:59 pm CT
Posted by: Steven

From an article at www.businessweek.com titled Saks Sizzles in May:

Melissa Otto, an analyst who covers Saks for WR Hambrecht & Co. says she's even seen Saks flagship store in New York carrying some niche European brands of accessories that can't be found in its competitors' stores. "They're really getting a buzz in their stores, and really getting customers excited about brands and designers."

Oh Terry, Terry, Terry...

This could have been about you and Marshall Field's. You could have built upon the improvements Target made, such as bringing in Thomas Pink and Australian Homemade Ice Cream and Designers Guild. You could have opened up the 10th, 11th, and 12th floors, bringing in designers from Europe, Japan and Brazil and high-end toys from Germany and housewares from Italy and Spain. You could have teamed up with Fox & Obel or Dean & Deluca to turn the entire basement into a gourmet food bazaar, selling take-home dinners to the million people who pass by State Street every day. You could have drawn in the thousands of tourists visiting Millennium Park just a block away. You could have sold to the thousands of residents moving into luxury condos downtown. You could have done SO MUCH.

But no. You stuck to your lame-brained idea that all America wants to shop at Macy's. And now look at you. Australian Homemade is gone. Designers Guild is gone. How long before Thomas Pink runs for the door. You are the pariah of the retail industry. A laughing stock. The butt of jokes. Terry Lunkhead. Terry Lungreed. Forever remembered in business school textbooks as the IDIOT who took one of the biggest department stores in the world and SCREWED IT UP. A screw-up, Terry. You will forever be remember as a SCREW-UP!

And people HATE you. HATE YOU.

Have a nice day.


Date: Thu, June 7, 2007,  6:47 pm CT
Posted by: JamesfromCA

This afternoon I just received a catalog called "it's rewarding, your exclusive savings await inside". The first two pages gives coupons for an additional 15% but then the boiler plate gives a list of everything NOT eligible for the discount which comprises whats in the catalog! My eyesight is fine yet I have to use a magnifying glass to read the fine print! Who wants to go through all that work? Also I thought the idea of a national department store meant NATIONAL? Why is it I get these catalogs then there is an asterik stating "not valid or available in MA, WIS, IL, CA, TX or WY" or some such nonsense.

Date: Thu, June 7, 2007,  6:33 pm CT
Posted by: Jeff W.

Time to bring out the crying towel for Macy's, Inc stocholders. The stock seems to be in a downward spiral. Today, June 7th it closed at $38.43. Less than 3 months ago it was at a high of $46.70. As the stock continues to tumble, one has to wonder how long the Lunkhead will be able to maintain his dictatorial control over the company? Guess the former May stores are pulling him down. What a shame!

Date: Thu, June 7, 2007,  12:08 pm CT
Posted by: Jim McKay

Macy's spokesman Jim Sluzewski said in today's New York Post article by Suzanne Kapner, "...Marshall Field's was among the weakest performers."

This reminded me of a post by Darrid back on January 5, 2007--how can Sluzewski say the following in light of what Darrid posted:

-----> begin . s n i p . from darrid on 1.5.07 <-----

I've also added up store sales from the 2004 annual reports from both May and Federated. Look what store had the highest sales per store. What a shocker, I think we already could have guessed. Marshall Fields appears to be the Crown Jewel!

Store / Location, Sales, # of Stores, Avg per Store
Lord & Taylor --$1,566,000,000.00 --54 --$29,000,000.00
Marshall Fields -- $2,516,000,000.00 --60 --$41,933,333.33
Filenes / Kaufmanns -- $2,954,000,000.00 -- 103 -- $28,679,611.65
Robinson-May / Meier&Frank -- $2,481,000,000.00 -- 77 -- $32,220,779.22
Hechts / Strawbridges -- $2,351,000,000.00 -- 82 -- $28,670,731.71
Foleys -- $1,940,000,000.00 -- 69 -- $28,115,942.03
LS Ayres / Famous / Jones -- -$1,070,000,000.00 -- 42 -- $25,476,190.48
Macys / Bloomingdales -- $15,630,000,000.00 -- 450 -- $34,733,333.33

2004 Annual Statistics

Total $ 30,508,000,000.00 937

-----> end . s n i p . from darrid on 1.5.07 <-----

Interesting, isn't it?

Jim


Date: Thu, June 7, 2007,  11:57 am CT
Posted by: Jim McKay

Regarding today's New York Post article: in recent months, a national print edition has become available in the Chicago area. It seems you can pick it up at some Walgreen's, CVS and Dominick's (and other locations) closer in to the Loop as well as in some of the older suburban areas like Oak Park-River Forest, etc.

You may want to at least take a glance at page 43 of this national edition. As you likely know, New York Post has a rep as one of the tabloids and this article is presented as such--it's rather amusing. The headline is in big blocky letters, "CHI-TOWN BLUES" followed by "Marshall Fields customers protest Macy's". Then there is a quirky montage of Terry Lundgren, Federated's logo and Marshall Field's, Famous-Barr and Fielene's Basement store logos stuffed in Macy's bags. (Yes, the apostrophe is missing from the headline and yes, Filene's but not Filene's Basement was acquired by Macy's.)

Below that is a story titled, "Chicago Sun-Times is under Black cloud", clearly referring to Conrad Black.

Otherwise, again, the article is at:

http://www.nypost.com/seven/06072007/business/macys_muddle_business_suzanne_kapner.htm


Date: Thu, June 7, 2007,  9:59 am CT
Posted by: Drew

Although macy*mart sales are down 3.3% in May (what a surprise!), Terry the Troika insists that "increased promotional marketing" will make save the day inn June and July.

http://news.moneycentral.msn.com/ticker/article.aspx?Symbol=US:M&Feed=BW&Date=20070607&ID=7007661

Wasn't the original macy*ization plan to "wean" customers off coupons and promotions? Weren't customers supposed to be "re-educated" about shopping? Didn't all the "exciting" new merchandise and "upscale" improvements create an upsurge in sales? Wasn't macy*mart going to be the "way to shop"?

If M marks down their overpriced "affordable luxury" items, what will happen to their profit margin? They can't cut much more on service or store maintenance. Terry is probably getting desperate.

A retail reporter on MSNBC today stated that Kohl's sales were up 8% largely because of "department store consolidation." Once customers have beome comfortable shopping elsewhere, they aren't going to change back. No doubt other retailers are celebrating Terry's stubborn arrogance!


Date: Thu, June 7, 2007,  9:23 am CT
Posted by: Drew

No doubt Terry has had a major hissy-fit the past few days since shareholders had the audacity to challenge HIM--the savior of the department store! After all, he is the chief executive, president, chairman, dictator, czar, grand potentate and whatever other title of M.

Here's a suggestion to turn things around. Study the demographic area and sales trends of each store in the macy*mart portfolio. For the locations in the lower strata, keep the macy*s name and compete with Sears, wal*mart and Target. In the upper income strata, restore the regional names (Marshall Field, Burdine's, Kaufmann's, Filene's, Foley's) and market these as "premium stores" with better merchandise and enhanced service. In this way, M could capture the "value" market as well as the "premium" market. The macy*s stores could all be stocked alike such as wal*mart and Target to appeal to the basic shopper, while the "premium stores" could be merchandised with a local flair. For example, Burdine's could return with "The Florida Store" theme while macy*s could be at the other end of the mall offering "everyday values" on basic merchandise.

Money could be saved by having identical merchandise and advertising at the "value stores" and by having a core of basic merchandise (say, Cuisinart appliances, Coach handbags, Gold Toe socks) supplemented by an upscale assortment at the "premium stores." In trying to be all things to everyone, macy*mart doesn't have a specific niche in the marketplace. By going with the two tier plan, consumers looking for basic cookware could go to macy*s, while those wanting better quality can go to Marshall Field.

Bloomingdale's could also fit in the mix of stores, along with macy*mart and the regional "premium" department store. M had better make some changes, because the macy*fication of the nation is clearly a failure.


Date: Thu, June 7, 2007,  9:20 am CT
Posted by: b

There's a great article in today's New York Post about Macy's.

Interesting... once again the Macy's spokesman defends their decision to replace Marshall Field's by saying that old business model of regional department stores was no long working. The writer doesn't directly challenge this statement, but does note that Macy's has seen great success with Bloomingdales, Macy's sole regional department store. It would have been nice if the writer countered also with the success of so many department stores, like Nordstroms, Saks and Neimans suggest that Field's would have performed quite well in today's market - certainly better than Macy's - but at least she mentioned Bloomingdales!

http://www.nypost.com/seven/06072007/business/macys_muddle_business_suzanne_kapner.htm

Here's an excerpt:

"There is tremendous confusion within the company about what to do," one source said.

While bargain shoppers have migrated to J.C. Penney and Kohl's, Macy's has also lost out on the high end.

Internal customer research shows that Macy's most affluent customers are bolting for Nordstrom and Neiman Marcus, according to two people briefed on the results.

Macy's most profitable customers, the high-end shoppers, are less likely to be swayed by coupons.

What they want are better merchandise and service levels.

In Chicago, for instance, where the conversion to Macy's was widely seen as a step down from the city's revered Marshall Field's format, local residents, calling themselves "Fields Fans, Chicago" are boycotting Macy's stores.

They have scheduled a protest for Sept. 9, to mark the anniversary of the State Street Marshall Field's conversion to Macy's.

"Based on interest we've had so far, we're expecting a couple of hundred protesters," said Jim McKay, one of the group's organizers.

"We know that changing historic store names is an emotional issue," said Jim Sluzewski, Macy's spokesman.

"But we also know that the old business model of regional department stores was no longer working in today's competitive climate, and Marshall Field's was among the weakest performers."

On the plus side, Macy's has seen great success with the sole regional department store it continues to operate under the Bloomingdale's name.

Observers say that if sales at the former May stores don't improve within the next few months, the company may be forced to consider more drastic alternatives.


Date: Thu, June 7, 2007,  12:40 am CT
Posted by: RG74

Ladies & Gentlemen,

WHEN MARSHALL FIELD'S COMES BACK...WE SHOULD GET A BANQUET TOGETHER AND RE-CHRISTEN THE STORE !

THEN, WE SHOULD SUGGEST TO FEDERATED THAT FEDERATED SHOULD SEND THEM TO THE FUNERAL HOMES IN TOWN !

Field's elegant green has got to come back !

THIS ISN'T JUST ABOUT CHOCOLATE...IT'S ABOUT THE MARSHALL FIELD'S...THE ENTIRE PACKAGE !

Warmest Regards,

RG74


Date: Thu, June 7, 2007,  12:21 am CT
Posted by: RG74

Fields Fans,

I just have this feeling that James may be right...we may just have our beloved Field's back sooner than later...AND HOPEFULLY WITHOUT ALL THE MACY'S OVERSEAS HOUSEBRAND / ALPHONY JUNK.

THIS FORUM IS MORE THAN A PLACE FOR MARSHALL FIELD'S SHOPPERS...IT IS A LIGHTING ROD FOR ALL DISPLACED MAY SHOPPERS TO TELL IT LIKE IT IS....FEDERATED HAS NO BUSINESS DESTROYING ALL OF THE GREAT BRANDS OF THE NATION.

----> MACY'S SHOULD PAY YOU JIM FOR PROVIDING A PLACE TO HANDLE ALL THE FORMER MAY CUSTOMERS WHO HAVE BEEN DISPLACED.....THEY WILL GET MORE ATTENTION HERE THAN MACY'S WILL EVER GIVE THEM...CUSTOMER SERVICE AND ALL !

AS FOR US, WE ARE SO TIRED OF THE ROCK MUSIC IN THE STORES AND ALL OF THE LOW CLASS JUNK....AND WANT OUR DEPARTMENT STORES...FULL-SERVICE (NOT FANCY FOOD COURT) RESTAURANTS BACK...AS WELL AS THE FINE ITEMS THEY USED TO HAVE AND SUBSTITUTED WITH THEIR OVERSEAS JUNK !

FIELD'S IS COMING BACK...I BELIEVE IT ! I HOPE YOU DO TOO !

BEST REGARDS ALWAYS,

RG74


Date: Thu, June 7, 2007,  12:20 am CT
Posted by: Steven

If you all remember from the Sun-Times on May 18:

The former Marshall Field's stores converted to Macy's last September are faring no worse than the other new Macy's stores, said Karen Hoguet, chief financial officer for Macy's owner, Federated Department Stores of Cincinnati.

A Wall Street analyst asked Hoguet during Federated's earnings announcement this week why the Midwestern Macy's were performing worse than elsewhere. Hoguet said twice, loudly, "That is absolutely not the case."

Get ready Chicago, and Minneapolis and Detroit too. To prove that these statements were not false and misleading, Macy's is going to have to pony up some individual store sales figures to the court.

I say let's have some fun with a contest! Send your prediction as to the actual sales decline at State Street from May 2006 to May 2007! Whoever is closest to the second decimal point (for example, 25.75%) wins.... a photoshopped picture of Terry Lundgren with a black eye!

I am reminded of McDonald's recent ad campaign: I'm lovin' it!


Date: Thu, June 7, 2007,  12:08 am CT
Posted by: MAYcompanySHOPPERS

Ladies and Gentlemen,Boys and Girls,

The circus has just begun, personally, after watching Lundgren roar, perhaps his trainers (oops excuse me...the stock traders) will tell him that he should have listened to his guests. 60,000 people spoke, he didn't listen...and I for one look forward to the day he goes to work for the big discount company that deals with Macy's kind of low class housebrands in China....AS A SALES ASSOCIATE !

AS FAR AS I AM CONCERNED,THE STOCKHOLDERS SHOULD EXPEL HIM AND HIS ENTIRE MANAGEMENT TEAM !

TAKE NOTE BOARD OF DIRECTORS, FORMER MAY CUSTOMERS KNOW WHAT YOU HAVE ALLOWED ON YOUR WATCH...AND IF YOU HAVE ANY DIGNITY, YOU WILL REMOVE LUNDGREN, THE MANAGEMENT TEAM...AND ANYONE ELSE WHO SOLD OUT THE DEPARTMENT STORES WE ALL LOVED FOR THE SAKE OF EGO.

ALL OF THE MONEY IN THE WORLD CAN BUY YOU AND YOUR MACY DOORS A REPUTATION......

AS WE MARSHALL FIELD'S SHOPPERS ALL KNOW....YOU CAN'T BUY WHAT IS PRICELESS.

FIRE SIR LUNKHEAD MACY AND GIVE US OUR STORES BACK !!!!!! NOW !

RESPECTFULLY,

THE FORMER $100,000 CLASSIC MAY & MARSHALL FIELD'S SHOPPER FAMILY


Date: Wed, June 6, 2007,  11:07 pm CT
Posted by: Joe D

Class action #2!

Maybe there will be a #3! Who needs to be re-educated now???

http://biz.yahoo.com/pz/070605/120861.html


Date: Wed, June 6, 2007,  11:05 pm CT
Posted by: jimmygimbels

Oh my, Messy's is being sued again?

Why it seems only yesterday - well March 2006 to be exact - that the fine folks at Macy's Inc. agreed to pay $725,000 in civil penalties and costs to settle a law suit in New York state for misleading advertising practices and phony sales promotions.

Let's look at their recent advertising:

"Only at Macy's . All 1-lb Frango chocolate. Regular $17-$18. $10.99 Lowest price." What?! Weren't some Frangos being offered at $7.99 recently?

"All men's tailored on sale" Wait! Read the small type on the back page. You get a choice of Alfarni or Alfarni. Oh, and please note: "Sale excludes tailored clothing" So what kind of deal is this? Do these suits come with all elastic waist bands and jackets? Maybe it's one size fits all...that seems to be Macy's mentality.

Advertising states I can check warranty information at store. Trouble is, it seems to me no one at Macy's knows where it is. Hmmmm.

By the way, what happened to the announcement about moving Frango production back to Chicago, closing the Lake Forest store and shuttering the Diversey warehouse? It's been several weeks since Macy's said they had "exciting news" for us "uneducated" Chicagoans.

I LOVE NOT SHOPPING AT MACY'S!


Date: Wed, June 6, 2007,  8:56 pm CT
Posted by: Jon C.

Field's Fans who have visited or have lived in West Texas and other states of the South Central U.S., and even will quite possibly recognize the name, the Dunlap Company(http://www.dunlaps.com, which most recently included 38 department stores, but at one time included upward to 86 with various names. Dunlap's allowed local department stores which it purchased to maintain their individual store names, including Stripling & Cox of Fort Worth. Customers liked the Stripling & Cox stores of Fort Worth because they offered old-fashioned service in a friendly style and were social centers, where some of the employees worked in sales for 40-plus years and more. They did not sell high fashion, but they were a nice departure from the typical mall stores we have in Texas and all over the U.S. Soon, West Texas and surrounding South Central states will have only Dillard's stores and the macy's stores (formerly Foley's). The Dunlap Company stores offered a choice in shopping.

The Dunlap Company was the smallest of the large U.S. department store conglomerates. Just in the last 20 years we have seen the demise of the May Department Stores Company, Mercantile Stores Company, Allied Stores, Associated Dry Goods Company, Carter-Hawley-Hale Stores, Dayton-Hudson, Inc., which owned department stores and jewelry stores in various states including Oklahoma and Arizona, as well as Minnesota and Michigan, when Marshall Field & Company was a holding company onto itself with department stores, Frederick & Nelson in Seattle, The Crescent in Spokane and Halle's of Cleveland.

We still have Gottschalk's, a chain based in Fresno, California, Belk stores of the Southeast, Boscov's in the Mid-Atlantic states, Saks and Neiman-Marcus and the Von Maur stores of the Midwest. What a difference we have seen in the reduction of ironic department store names in just the last twenty-five years alone in shopping choices.

http://www.star-telegram.com/100/story/126888.html


Date: Wed, June 6, 2007,  8:51 pm CT
Posted by:

More from CNN Money.com:

Department stores are now facing tougher comparisons with year-earlier months, which were boosted by sector consolidation. Macy's Inc. (M), which last week changed its name from Federated Department Stores Inc., faces a 9.2% gain in the year-earlier month, whose results didn't include 400 stores the company acquired from rival May Department Stores Co. Performance at those locations has lagged since they were folded into the Macy's chain last September, as some former May shoppers have balked at the new merchandise and the reined-in promotions.

Macy's will likely post a 1% to 3% decline, dragged down by those underperforming stores, Bear Stearns analyst Christine Augustine said in a research note. She points out that the Cincinnati-based chain's results have generally missed expectations for the past three months.

The Macy's consolidation also had helped rival chains J.C. Penney Co. (JCP) and Kohl's Corp. (KSS), which took advantage of dozens of store closings and lured some former May customers away from Macy's. While Penney's business continues to be strong, Augustine predicts its May results will be flat with the year-earlier month, when same-store sales rose 11.1%. Kohl's, which has been adding to its selection of private-brand apparel and housewares of late, will post a 5% to 7% improvement over last year's 3.1% gain, she reckons.

http://money.cnn.com/news/newsfeeds/articles/djf500/200706051226DOWJONESDJONLINE000489_FORTUNE5.htm


Date: Wed, June 6, 2007,  8:49 pm CT
Posted by: Steven

CNNMoney.com has an article about the upcoming retail reports, titled "May Retail Sales Could Spell Relief After Weak April."

Highlight: Among department stores, Macy's Inc., the retailer formerly known as Federated Department Stores, could see same-store sales fall by at least 1% according to analysts. Kohl's Corp. is forecast by some analysts to see a 7% increase in same-store sales. The luxury sector, following a track it's been on for some time, should deliver another month of strong results. Lazard's Slater, for example, sees an 8.6% increase in same-store sales for the segment with Saks Inc. topping all others with a 15% leap.

How bad the sales at former Field's and May's stores must be, to be dragging the entire company (including Bloomingdale's) down into negative territory.

http://money.cnn.com/news/newsfeeds/articles/djhighlights/200706051708DOWJONESDJONLINE000711.htm


Date: Wed, June 6, 2007,  8:48 pm CT
Posted by: based on a post by gle with Jim

A couple of articles in today's Tribune about Macy's.

Item about the shareholder's suit:

http://www.chicagotribune.com/business/chi-wed_brief1_0606jun06,0,610563.story?coll=chi-business-hed

Another item was about a consumer repeatedly being billed for a chair during the conversion from Field's to Macy's credit cards--would be interesting to hear other Field's F ans' takes on this one:

http://www.chicagotribune.com/news/local/chi-problem_notz_06jun06,1,3451852.story?coll=chi-news-hed

If you were looking for news of the shareholder's suit in the Sun-Times, I could not find it either in today's print edition. However, there is a special supplement called, "Sun-Times PM." Seemingly replacing the old Final Markets wrap around you would find on S-T sold late in the afternoon, Sun-Times PM is an Adobe Acrobat PDF file update edition you can get from suntimes.com at 4 PM in the afternoon. There on the business update section of Tuesday's PM edition is a Bloomberg news item on the shareholer suit. It seems buried there when it should have also been in today's print edition as well.


Date: Wed, June 6, 2007,  3:28 pm CT
Posted by: Steven

In 2006, Lerach Coughlin Stoia Geller Rudman & Robbins (the firm that filed the class action suit against Macy's) was the law firm that recovered the most money, $7.3 billion, from settlements of law firms filed on behalf of shareholders against companies, according to a study by Institutional Shareholder Services Inc.

Have a nice day Terry Lundgren.


Date: Wed, June 6, 2007,  2:35 pm CT
Posted by: denise rule

re: Oprah and her 'support' for re-gaining Marshall Field's. I adore Oprah; I watch her, I read her, I believe in her, I think she should win a Nobel prize. But I feel fairly sure she is doing all that she can/will ever do regarding Field's and the loss. She isn't supporting Macy's in anyway that I have seen on her show or in her magazine. She's an international figure, who spends less than half her time in Chicago. That's not to diminish the importance Chicago has for her, as she has said, more than once. I just believe it is unrealistic to even dream about Oprah becoming involved in this cause, and I understand why she would not, or could not. Millions of people all over the world pull at her coat sleeves every day for their cause. Oprah's help is one expectation I think we CAN "get over". and on with the boycott!

Date: Tue, June 5, 2007,  11:40 pm CT
Posted by: Paul & Friends

Some parties have indicated that they would like to place a float in support of Field's return in the upcoming Gay Pride parade.

If you are interested and can be of assistance at this prime opportunity to publicize the cause of bringing back Field's, please email


Date: Tue, June 5, 2007,  10:12 pm CT
Posted by: Steven

CNNMoney.com has an article about the upcoming retail reports, titled "May Retail Sales Could Spell Relief After Weak April."

Highlight: Among department stores, Macy's Inc., the retailer formerly known as Federated Department Stores, could see same-store sales fall by at least 1% according to analysts. Kohl's Corp. is forecast by some analysts to see a 7% increase in same-store sales. The luxury sector, following a track it's been on for some time, should deliver another month of strong results. Lazard's Slater, for example, sees an 8.6% increase in same-store sales for the segment with Saks Inc. topping all others with a 15% leap.

. . . . .

Macy's will likely post a 1% to 3% decline, dragged down by those underperforming stores, Bear Stearns analyst Christine Augustine said in a research note. She points out that the Cincinnati-based chain's results have generally missed expectations for the past three months.

How bad the sales at former Field's and May's stores must be, to be dragging the entire company (including Bloomingdale's) down into negative territory.


Date: Tue, June 5, 2007,  7:57 pm CT
Posted by: Jane

I can't figure it out. The decision to obliterate the May Department Store names has carried with it so much controversy: a decline in sales, Federated's frustration with its own customers (i.e., the "failure to understand sales" allegations, etc.), class action lawsuits for misrepresentation, boycotting, continued letters to the editor and corporate terminations/demotions of people with solid credentials. Why can't Federated just admit a mistake and bing back Field's?

I guess the only good that has come from the name change is that we all have a conversation topic to use as an ice breaker with people we know...or don't know so well. And of all those reading this blog, how many of you have ever even found anyone even remotely in favor of Macy's???

And while I am posting, another brand eliminated by Federated is Herend china, which was always carried at Field's. My daughter just purchased $3600 worth of Herend from Neiman Marcus on Michigan Avenue for a new china cabinet. Two years ago that would have been a Field's sale. But what do people like me know?? I'm one of those dinosaurs who lives in the past and, despite my spending habits and taste for brands formerly carried by Field's, is someone Macy's doesn't want and who just needs to get over it. I guess my daughter--a member of a younger generation, instead of us irrelevant older consumers--and her $3600 Neiman Marcus purchase represents another consumer who is living in the past and can't get over it. Glad that at least one department store out there welcomed her recent purchase with open arms.

And while we are at it, I was with my daughter the day of her china purchase. We were shopping for about three hours on Michigan Avenue Memorial Day weekend before I spotted a Macy's bag....hard to do when you are at Nordstrom's and Neiman's which were packed with other people...I'm guessing most of whom are also living in the past and can't get over it. Also noteworthy is the fact that the person with the Macy's bag wouldn't have fit the visual profile of a typical Field's customer.

If Federated had any brains, it would bring back Field's and say make a sincere effort to restore it to its glory days, expanding it to premiere areas outside Chicago where, as in Atlanta, there are two Macy's stores at the high end malls. We all know it's possible, and any of us would and could do it if we held Lungren's position.

Sorry to vent, but I am just so angry.


Date: Tue, June 5, 2007,  6:15 pm CT
Posted by: A. Perkins

Bon-Ton same-store sale up in May

The Business Journal of Milwaukee - 4:35 PM CDT Tuesday, June 5, 2007

The Bon-Ton Stores Inc. said Tuesday that same-store sales rose 1.2 percent in May, fueled by sales growth at Boston Store and the other department stores once operated by Carson Pirie Scott & Co. in Milwaukee.

Bon-Ton said same-store sales -- or sales for stores open during both years -- for the Carson's stores rose 4.9 percent, offsetting a 5.3 percent decline in same-store sales at the smaller Bon-Ton group, which includes Bon-Ton and Elder-Beerman stores.

Carson's stores are Boston Store, Younkers, Carson Pirie Scott, Herberger's and Bergner's.

************

Clang, Clang, Clang goes the money.

Ding, Ding, Ding goes the bells

No one is shopping at Macy's,

and at Carson's everything sells!


Date: Tue, June 5, 2007,  1:30 pm CT
Posted by: James Miller

The fact is that Chicago is willing to see the State Street Macy's close down. Why the FDS people don't see that they have everything to lose here is puzzling.

That's a big price to pay for an ego trip, especially when it won't last.


Date: Tue, June 5, 2007,  1:13 pm CT
Posted by: Philip Eichler

A SECOND class action lawsuit has been filed today against Macy's.

Date: Tue, June 5, 2007,  11:36 am CT
Posted by: Gayle

Hi,

Thanks to Jon C. for researching the board members, and thanks to Bob Warsham and JW for posting about the class action suit!

To Terry L:

This is a friendly hint: when your potential customers despise you, and your shareholders sue you, that's a subtle indication that perhaps your marketing plan has gone awry....

gayle


Date: Tue, June 5, 2007,  11:22 am CT
Posted by: Philip Eichler

Home World, a housewares industry publication recently named Bloomingdale's as its retail champion of 2007. A couple of observations; Bloomingdale's chose their store at Chicago's Medinah Temple as the store to be featured in the photographs for the article, secondly, a quote from a Bloomingdale's exec: "Bloomingdale's in 2002 put into action a plan to open a clear gap between the mainstream PROMOTIONAL department store that is Macy's domain and the fashion leading specialty department store that is Bloomingdale's heritage...." So what about "weaning former May shoppers off of coupons, etc" when one of their own refers to Macy's as promotional??? With this description, how can Macy's ever say that the destruction of Field's was simply a name change? Even in it's worst days, no one would have ever called Field's promotional......especially one of their own executives!

Date: Tue, June 5, 2007,  10:32 am CT
Posted by: gle

I just read the Complaint and other information from j w's URL about the shareholder class action against Macy's. Shareholders have discovered what Field's Fans knew all along. I'm temping with a fraud attorney, and we find this extremely interesting. Our whole office and my temp agency hate Macy's. I wonder what the "Sun-Times" will think of their star advertiser now. This is so fantastic I can't believe it.

Date: Tue, June 5, 2007,  10:14 am CT
Posted by: Doris Ray

Hello Field's Fans:

Like I've been writing--TL wants the Marshall Field's building for condos--"Ruppies" as they're called--Retired Urban Professionals. He'll probably be the first person to move in!

Hey, wouldn't it be wonderful if we could get Oprah to have TL on her show as a guest. FDS could have their spinmasters at the ready but we would be there as well with "THE REST OF THE STORY"--inside and outside the studio with our buttons, t-shirts, signs, parade of cars with bumper stickers honking, etc. Oprah could introduce Mr. TL like this: "Chicago, I've heard you loud and clear and I have him here. One of the most disliked men in Chicago to tell you his side of the story. Here's your chance to go one-on-one and have all your questions answered!"

Wouldn't that be a hoot! Let's start e-mailing Oprah now. Start gathering FACTS--who knows what might happen!


Date: Tue, June 5, 2007,  9:48 am CT
Posted by: Languishing in Lansing

Someone on Topix said that Target sold the 111 State St. building to a realty trust, and that Macy's is only a tenant. If anyone has any information about this, please let us know. It would be even more of a tragedy if Lundgren takes that building for his own. I am ever more appalled with each passing day the lengths to which prideful, greedy people will go. They seem to have no idea how many they are hurting and stealing from and, what's worse is, they don't seem to care!
Note from Jim McKay: 111 N State is indeed owned by a realty trust. Several months ago, some of the people here at FieldsFansChicago.org traced it to a trust based in Delaware. To open these records, some papers need to be filed and fees paid.

Let me tell you that Chicago and Minneapolis markets aren't the only ones feeling the pain - we feel it here in Lansing too (and both of our local stores are smaller than metro-Detroit stores)! Here's a list of at least some of the brands that are no longer anywhere to be seen at the Okemos store (which was where I used to shop so frequently when it was Marshall Field's):

Jewelry: Peyote Bird, Lois Hill and Carolee

Juniors: Free People, Juicy Couture and Ralph Lauren Polo

Misses: Tommy Hilfiger, Field Gear, Marshall Field's, Sigrid Olsen, and probably many more that I just can't think of because I'm so emotional right now

Handbags: Kate Spade, Brahmin and Perlina

Home: Thomas O'Brien, the entire Field's Afar area, Kosta Boda

And MF carried the most lovely stationery, especially Marcel Schurman Handmades Greeting Cards - now it's American Greetings which you can buy anywhere! (I never see anyone looking at the greeting cards now when I'm in the store, and the space where Field's Afar merchandise used to be is now nothing but picture frames!)

I'm sure there are many more brands lost than what I've listed here, but these are the ones I've noticed. Yes, Chicago, you have lots and lots of company when it comes to sentiment and passion about seeing the exit of Macy's and the return of Marshall Field's to ALL of the former 62 stores. Please don't forget us out here in the smaller markets. I want my Marshall Field's back!


Date: Tue, June 5, 2007,  9:33 am CT
Posted by: Drew

One wonders how much influence this blog had upon the macy*mart shareholders filing the class action suit? Given the publicity this site has received in the media and on various Internet resources, a safe assumption would be that fieldsfanschicago.org had a tremendous impact in revealing the truth. Congratulations to all who have helped publicize this terrible debacle. Through the relentless efforts of Jim McKay and others, the protest hasn't gone away and their efforts have been successful.

The next issue concerns our beloved Terry Lunkhead. Since he is the president, CEO, chairman, czar, grand poobah of macy*mart, how much of the "deceit" will he be able to pass off on others? Clearly, the blame lies squarely on his shoulders. In a best case scenario, Lunkhead will lose his job, his pension and will face major fines. Some jail time would also be well deserved; since he loves bleak environments, drab colors, and cheap clothing, prison life would suit him just fine. The style and color of the Alfani line would be compatible with prison attire.


Date: Mon, June 4, 2007,  10:26 pm CT
Posted by: j w

A stockholders' class action suit was brought against Macy's today, June 4th, for their engaging in deceit for not disclosing the poor performance of the former May Stores.

Go to: http://www.lerachlaw.com/cases/Macys/
Please note that the above URL was corrected at Noon, 6/5/2007.

for all of the details.


Date: Mon, June 4, 2007,  10:11 pm CT
Posted by: Peopleguy

ATTENTION MARSHALL FIELD'S LOYAL SHOPPERS: TAKE A LOOK AT THESE STORIES:

A STORY ABOUT OUR BOYCOTT:

http://www.thebudgetfashionista.com/archives/fashion/yea_or_nay_macy.php

------------------------------

CHECK THIS OUT: IT'S VERY INTERESTING: FROM NEW YORKER MAGAZINE IN THE NEWS AND FEATURE SECTION !

A STORY ABOUT THE PROFITS AT MACY'S REAL FLAGSHIP STORE IN NEW YORK... ******NOTE THE COMMENT ABOUT MACY'S CHANGING THINGS AND FINDING NEW USES FOR SPACE BECAUSE OF THE LUCRATIVE REAL ESTATE PROSPECTS (OFFICE SPACE, HOTEL,CONDOS,"LIKE TIME WARNER CENTER.")

LADIES & GENTS....TERRY SEES BIG DOLLAR SIGNS IN REAL ESTATE AND COULDN'T GIVE A DARN ABOUT THE BUSINESS OF BEING A MERCHANT. EVEN MORESO, HE SHOWS THE WORLD EVERYDAY THAT HE CARES NOTHING ABOUT HIS CUSTOMERS EITHER !


Date: Mon, June 4, 2007,  10:01 pm CT
Posted by: Bob Warsham

Here is the url to the release regarding this class action suit...and some excerpts. Interesting...I said before that shareholders wrath can be a dreadful thing...let the games begin!

http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20070604006388&newsLang=en

Lerach Coughlin Stoia Geller Rudman & Robbins LLP Files Class Action Suit Against Macy's Inc. (f/k/a Federated Department Stores, Inc.)

June 04, 2007 08:00 PM Eastern Daylight Time

The complaint charges Macy'-s and certain of its officers and directors with violations of the Securities Exchange Act of 1934. Macy's, the second-largest U.S. department store franchise, operates more than 850 department stores in 45 states, the District of Columbia, Guam and Puerto Rico under the names of Macy's and Bloomingdale's. Macy's acquired May Department Stores Co. ("May") in 2005 for $11 billion.

The complaint alleges that between February 8, 2007 and May 15, 2007, defendants caused MacyC-s shares to trade at artificially inflated levels by concealing that the May integration was actually failing, sales growth was diminishing, the CompanyC-s business had deteriorated, and as a result, its sales projections were grossly overstated. DefendantsC- positive statements had their intended effect and the CompanyC-s stock price reached a Class Period high of $46.70 by March 23, 2007.

The complaint further alleges that MacyC-s stock price plummeted between May 10, 2007 and May 15, 2007, as the Company disclosed that customers of the former May stores had actually rejected the rapid conversion, that sales at the CompanyC-s new MacyC-s stores had declined during the first quarter of 2007, and that in particular, the CompanyC-s decision to dramatically cut the number of days coupons could be used at the former May locations had badly damaged sales. On this news, the CompanyC-s stock price plunged to a price nearly 18% lower than its Class Period high, erasing over $3 billion in market capitalization.


Date: Mon, June 4, 2007,  8:54 pm CT
Posted by: Jon C

For those wishing to send letters to individual directors of macy's Inc, but not to macy's corporate address, I want you to know I have researched a Business Week website which provides data on directors on virtually any corporate board.

http://investing.businessweek.com/research/stocks/people/board.asp?symbol=M

The following is a listing of mailing addresses for macy's directors who are external to the company and who are associated with primary duties at other companies.

Mr. Craig Weatherup
(Retired from Pepsi-Cola, Inc.)
Starbucks Corporation
2401 Utah Avenue South
Seattle, WA 98134

Ms. Marna Whittington, PhD
Nicholas Applegate Capital Mgt LLC
600 West Broadway
San Diego, CA 92101

Mr. Karl Van Der Heyden
Dreamworks Animation SKG Inc.
1000 Flower Street
Glendale, CA 91201

Dr. Meyer Feldberg, PhD
(Retired Columbia University Business Prof Emeritus)
Morgan Stanley
1585 Broadway
New York, NY 10036

Mr. Joseph Neubauer
ARAMARK Corp.
1101 Market Street
Philadelphia, PA 19107

Ms. Sara Levinson
Harley-Davidson, Inc.
3700 West Juneau Avenue
Milwaukee, WI 53208

Mr. William Stiritz
Agribrands International, Inc.
9811 South Forty Drive
St. Louis, MO 63124

Ms. Joyce Roche
Tupperware Brands Corporation
14901 South Orange Blossom Trail
Orlando, Florida 32837

Thank you in advance for writing and expressing how and why you feel the way you do about the devastating changes.


Date: Mon, June 4, 2007,  8:19 pm CT
Posted by: Doris Ray

You ask why the local news media is so pro-Macy's? Simple: Ad revenues. They are too afraid to bite the hand that feeds them to get to the real truth!


Date: Mon, June 4, 2007,  7:56 pm CT
Posted by: Zelda

I just wrote a scathing letter to the editor of the Tribune. I have sent many letters before, and none of them has been published, so I stopped writing for a while. But this "Cherish Macy's" letter really got to me, and I hope it got to you too. Come on, Field's Fans, even if you write two sentences, we need to show our passion and our numbers. WRITE!

TOGETHER WE CAN BRING BACK FIELD'S.

MEANWHILE, KEEP BOYCOTTING -- WHICH I CONSIDER THE ULTIMATE LETTER TO THE EDITOR. The Tribune may not publish my letters, but they'll eventually have to publish the downturn in sales at Macy's.


Date: Mon, June 4, 2007,  5:38 pm CT
Posted by: Jon C.

Today's RETAIL WIRE e-newsletter discusses how successfully well Super-Valu's integration of the former Albertson's, Inc. group of supermarkets throughout the U.S. is being accomplished. As many of us know, Chicagoland's Jewel Supermarkets were a part of Albertson's, now owned by Super-Valu of Minneapolis.

A comment by an executive vice-president of Super-Valu stands out so clearly...

"We didn't go out and try to convert all of these store names across the country to one banner."

Today the company operates stores under a number of brand names which are deeply entrenched in various regions and seeks to take the ideas from each to create an even stronger organization, according to Retail Wire.

http://www.retailwire.com/Discussions/Sngl_Discussion.cfm/12221

Super-Valu's CEO and officers obviously understand and appreciate the local brand names they now own and want to build on all of those established names.

If only...if only...(you know---go ahead and fill in the rest of the sentence).


Date: Mon, June 4, 2007,  1:43 pm CT
Posted by: Wm

I read the letter "Cherish Macy's" and the first thing that came to mind was the out-of-touch-with-reality quality of it.

Too many of us State St. Field's was (and still is) Marshall Field's

Fact:

Sales at the State St. Store are down by about 40% since Macy's took over, replaced Armani with Alfani and told Chicago that it "needed to be re-educated"

Terry Lungren, the CEO of Macy's, will not report the financials of the State St. Store. Many of the employees are happy to tell the truth because Terry Lungren has spent more energy and time spreading FUD (fear, uncertainty, doubt) than he has listening to Chicago and the customers that once shopped Field's. He tells employees that "if it weren't for Macy's, [Marshall Field's] State Street would be a parking lot." That's nerve. The problem is that the store was quite busy before he took it over and replaced its varied mix and upscale and affordable brands with lowest-common-denominator junk like INC and Alfani. Think about that. Macy's replaced Giorgi Armani, perhaps the most sophisticated and elegant designer of the last 25 years, with a brand called Alfani. The irony is in the Macy's Red Star. In The God That Failed, Arthur Koestler wrote (of his belief in communism) that "Faith is a wondrous thing; it is not only capable of moving mountains, but also of making you believe that a herring is a race horse."

Mr. Lungren would have us believe that a herring is a race horse but we Chicagoans have seen with our own eyes that Macy's is no Marshall Field's and Terry Lungren is left with empty stores, spin and the prospect of being judged on the truth. The bottom line is that you cannot escape the truth and vice versa. Tell us, Terry, what the last 10 years of sales have been at the State Street location and then we will know if we should "Cherish Macys" or run you out of town with likes of the disgraced Samuel Insull.

Cheers,

William Huchting


Date: Mon, June 4, 2007,  1:41 pm CT
Posted by: Private

Bridal Registries are important to department stores. I've talked to all my friends (who are getting married) about the horrible things Federated has done to Chicago by getting rid of Marshall Field's. They've remembered this when they registered for their wedding and they stayed away from Messy's! So far I've influence two couples. Even if we can sway one couple to look at Crate & Barrel, Target, Carson's, Bed Bath & Beyond, etc. it makes a huge difference. Think about it we can influence 100+ people at one time!

Date: Mon, June 4, 2007,  12:59 pm CT
Posted by: Brad

http://twincities.bizjournals.com/twincities/stories/2007/06/04/daily1.html

Excerpt from this article in today's Minneapolis / St. Paul Business Journal titled "Local online retail sites rated":

"Macy's ranked last among mass merchants, with a score of 69."

"...The Top 100 Online Retail Satisfaction Index, produced by ForeSee Results and FGI Research, is based on more than 20,000 surveys of customers who visited the top-100 revenue-grossing retail Web sites, as identified in the June 2007 issue of Internet Retailer. The index measures consumers' opinions on site experience, merchandise, prise and brands."

I wonder if the Tribune or Sun-Times will run this story... seems to confirm what Field's Fans have been saying for months about the need for Macy's to accept responsiblity for their own failures and stop blaming the customers!

[Note from Jim McKay: The Sun-Times did mention this a few days ago: please see http://www.suntimes.com/business/410160,CST-FIN-site01.article ]

Date: Mon, June 4, 2007,  10:30 am CT
Posted by: Mike M

I loved the "Cherish Macy's" letter that appears in the Monday edition of the Chicago Tribune. That letter is only going to anger more people.

Cherish Macy's? I don't think so. Be sure to take a moment to write a brief Letter to the Editor to refute this pro-Macy's letter, which chastises Field's supporters by saying "..It makes no sense to defend a dinosaur" and says that with the State Street Store, that "...You should be upset with Marshall Field's for giving up and thank Macy's for keeping it alive."

Write to ctc-TribLetter@tribune.com. Be sure to include your phone number. It just takes a moment and it is important!


Date: Mon, June 4, 2007,  9:31 am CT
Posted by: gle

I don't know what's with the "Tribune" lately. They have a very pro-Macy's letter in their Letters to the Editor section today, "Cherish Macy's." This one asks for comments. TELL THEM WHAT WE THINK!


Date: Mon, June 4, 2007,  8:30 am CT
Posted by: Stephen

I wrote a letter to "Voice of the People" (Tribune) a few weeks back commenting on the article in the Business section where it stated that the sales at Macy's On State Street were doing badly. I commented on the loss of tourist/convention trade and the fact that Macy's was in "everytown" USA..., etc.

I noted today June 4th a very lengthy pro-Macy's letter in Voice of the People. I again wrote to the Tribune asking why my letter was not published and attached an updated version of that letter of a few weeks ago. I did state that I was a Tribune customer for since I moved to Chicago almost 19 years ago.


Date: Mon, June 4, 2007,  7:24 am CT
Posted by: Jon C.

In researching the names of the Board of Directors of Macy's Inc (formerly known as Federated Department Stores, Inc), which I have provided in a separate posting, I found this listing of the Officers of macy's Inc. Now we can learn something about CFO Karen Hoguet's background in addition to the many Vice Chairs.

http://www.federated-fds.com/pressroom/about/officers.asp


Date: Mon, June 4, 2007,  1:19 am CT
Posted by: Jon C.

For those of you wanting to write letters to the individual Macy's, Inc. Board of Directors, here is a listing of the Board of Directors in the following link:

http://www.federated-fds.com/company/board.asp

Letters, with the Director's name in the address block, may be sent to the Corporate Headquarters of Macy's Inc.,

7 West Seventh Street, Cincinnati, Ohio 45202

or in the case of a company's name following a Director's name, you may send it to the Director's primary company by looking up the business address by going to www.switchboard.com and entering the name of the company and the city.

I encourage all to write as another avenue available to us to communicate our objectives and feelings.


Date: Sun, June 3, 2007,  8:45 pm CT
Posted by: Mike M

There is another Letter to the Editor that says "get over it" and that "Macy's protesters should be working on other, more important causes." The letter appears in the Sunday Tribune magazine.

These Letters to the Editor actually continue to keep the story front and center. However, if you have a moment, you can write a brief letter mentioning that pro-Field's protesters are already involved in many other causes.

That letter-writer also does not understand the irony in his letter, i.e., in the time that he spent writing his letter, he also could have been working on other causes!

[ Note about submitting a response to a Tribune Magazine "Letter to the Editor."
Letters should be sent to TribMag@tribune.com All other suggestions about letters to the editor apply--see below.]

Date: Sun, June 3, 2007,  6:21 pm CT
Posted by: macyloverNOT

Who is this guy Lundgren ? President, CEO, Chairman, King of the way to shoppers ?

Doesn't anybody wonder how this man gained so much power ? He is ruining the greatest chance to re-introduce department stores to the newest generation.

How dare he spit in the faces of the thousands of customers who buttered his bread over the years !

I think it is time to tell the board it's time to give Terry a one-way ticket out the door.

CAN SOMEBODY HERE GET THE NAMES OF THE FEDERATED BOARD OF DIRECTORS OR LET US KNOW WHERE WE CAN FIND OUT HOW TO GET THROUGH TO THEM ?

MARSHALL FIELD'S WE WANT YOU...NOT MACY'S !


Date: Sun, June 3, 2007,  5:14 pm CT
Posted by: Drew

An interesting perspective from macy*mart's home base. The latest 'strategy' to win back the former customers is to expand promotions, which will cut into profits, which will in turn cancel out any alleged 'savings' from the macy*fication of the nation.

http://www.nypost.com/seven/05172007/business/change_is_in_store_business_suzanne_kapner.htm

This writer still repeats the corporate line about the "exciting" new "upscale" merchandise that "confused" customers must be "re-educated" to buy. Exactly what has been added to the former May Company stores that is so "upscale"?

Look carefully at the picture of Terry in the illustration? Doesn't his facial expression make him look like a vampire?


Date: Sun, June 3, 2007,  1:00 pm CT
Posted by: Dave

What did Lundgren say when he saw the YMCA?

"Look, they spelled Macy's wrong!"


Date: Sun, June 3, 2007,  8:45 am CT
Posted by: Michael Trenteseau

Just got back from New York, where once again I shopped at Bergdorf Goodman and received excellent service, quality merchandise, and an enjoyable environment. Saks, on the other hand, had some disheveled displays and too few salespeople.

I bought a book called "Crossing Fifth Avenue" by Ira Neimark, who started out as the assistant doorman at Bonwit Teller and became the President of Bergdorf Goodman. Along the way he also worked for G. Fox in Hartford and B. Altman.

He was very negative about the May Company takeover of G. Fox, which had been family owned. Beatrice Fox Auerbach, the President, was a true merchant who cared about providing quality goods and quality service. May told her they would still want her involved in the company, but then pushed out everyone beneath her and replaced them with long-time May Company staff. It later was merged with Filene's and now it's M***'s.

He also mentioned the Federated/May takeover, almost indirectly in the context of Lundgren's leaving Neiman-Marcus. (How can someone who ran Neiman-Marcus show such an appalling ignorance of quality, service, and tradition?) When I have the book handy I'll quote what he says about the name changes - it's evasive but can't really be considered positive.


Date: Sun, June 3, 2007,  1:33 am CT
Posted by: Joseph From CA

The other day, my dad was throwing out some old newspapers from a collection, and just for nostalgia I thumbed through them to see the ads. Well in this issue of the L.A. Times from January 1991, there were ads from the following southern California stores:

-May Company

-The Broadway

-Robinson's

-Bullock's

-Buffum's

-Nordstrom

-I. Magnin

Of those chains, the only one that remains in southern California today is of course, Nordstrom. These are how the others met their demise:

-Buffum's: fell vicitm to the recession of the early 1990s and closed in the spring of 1991

-Robinson's and May Company: foolishly combined by May Department stores in 1993 to form Robinsons-May; most became Macy's in 2006

-I. Magnin: closed in 1994 after Federated's acquisition of Macy's

-Bullock's: acquired by R.H. Macy in 1988 (but kept the name); acquired by Federated in 1994; became Macy's in 1996

-The Broadway: acquired by Federated in 1995; most stores became Macy's in 1996, a very few became Bloomingdale's

The point being is that we used to have choice when it came to our department stores. Thanks to the Federated buzzsaw, not only have we lost our choices, but we have lost our regional identities. That's why I will always sympathize with Chicagoans over the loss of Field's. Not only was Field's a top notch department store, but something uniquely Chicago. It was something that a tourist like myself could look forward to visiting because Field's was unique to the upper midwest and nowhere else.

Now the only ads you see in the L.A. Times are for Macy's. Really sad to see how the years have not been kind to department stores. Southern California is oversaturated with Macy's. There are way too many. This would be a golden opportunity for a group like Dillard's or Bon-Ton (Carson's) to take a chance to take away Macy's monopoly on the middle market consumer here. Keep up the good fight. This is only the beginning. There is no place like Field's!


Date: Sat, Jun 2, 2007,  7:53 pm CT
Posted by: Jim McKay

Thanks to all who helped make today's afternoon and early evening leafleting on State Street a success.

Minneapolis Star Tribune feature's columnist Nick Coleman's thoughts on Prince's new cologne ("3121"), the special performance being given by Prince at the former Dayton's flagship, and the concert right after at the Target Center.

http://www.startribune.com/357/story/1221120.html

Excerpt:

Don't get me wrong. I love Prince and believe that he is the third or fourth most significant musician in state history, after Bob Dylan, Judy Garland and Whoopee John.

. . . . . . . . . .

But this much about Prince is indisputable: His new perfume is intended to help mask the smell of failure at Macy's.

Less than a year after Macy's purged the Marshall Field's name and eradicated all vestiges of the Dayton's feel, the department store on Nicollet Mall needs a fresh fragrance.

A brief bio of Terry Lundgren can be found at the following URL.

http://www.answers.com/topic/terry-j-lundgren


Date: Sat, Jun 2, 2007,  6:10 pm CT
Posted by: Doris Ray

Hello Field's Fans,

Tell me. Does anyone know where TL was born and raised? Maybe this has something to do with his limited knowledge as to the sophistication of the Chicago shopper. I'm serious--please let me know.

Doris


Date: Sat, Jun 2, 2007,  12:08 pm CT
Posted by: b

Below is an excerpt from today's Arizona Daily Star. Columnist Georgea Kovanis poses a question on everybody's mind about Macy's pricing strategy:

"What I'd hoped was a deal turned out to be a dud. And that got me to thinking about other recent purchases.

Hand-hammered silver earrings from Macy's, originally $76. My price: $15-something. Deal or dud?

I'm not sure. While the earrings were 80 percent off, I can't figure out why they were so expensive in the first place. Were they marked up just so they could be marked down?"

Maybe the Perhaps at 80% off, there are a certain class of customers out there who will take the bait, but please don't expect former Field's customers to believe that this is an exciting enhancement over Marshall Field's!

Nevertheless, some in the media continue to repeat Macy's claims that the decline in sales is due to confused shoppers, warm weather, cold weather, the holiday calendar, and a reduction in sales and coupons. The more reasonable conclusion would be that sales are down because customers just don't like Macy's poor quality, overpriced merchandise. At least that's what all those analysts and former Field's customers have been saying for months. Perhaps the media is finally taking notice.


Date: Sat, Jun 2, 2007,  9:54 am CT
Posted by: Mitch

Why do we keep begging Terry to listen to our pleas to change Macy's back to Feild's? He won't. Why? He's too busy combing his hair in front of a mirror in the Narcissus Room.

Mitch


Date: Sat, Jun 2, 2007,  8:29 am CT
Posted by: Jon

Field's Fans should feel strengthened and invigorated...although still saddened without our Marshall Field's...by the continual flopping developments at macy*mart.

Those of you who are unable to help the loyal band of FieldFansChicago.org leafleters and protesters persuade passers-by to boycott macy*mart, still can do your part daily no matter where you live. Those of you in all parts of the U.S. can do the same for your own ex-May-owned department stores and for regional department stores in general. Make it a weekly personal resolution to informally approach 10 people (and more)and inform them to consider boycotting macy's and explain why. These people may be fellow employees, neighbors, the staffs of your doctor and dentists at your next appointment, a bus driver, fellow commuters, a bank teller, cab driver, fellow club members, etc. Approach people at your own local mall macy*mart location, wherever it might be. Why not make it a summer resolution to write, write and write every week to two weeks to whomever---your local media, the board of directors of "m" formerly known as Federated?! Just think of the continued success we would gain if each one of us...multiplied by the many tens of thousands of us...would write and explain our goals. Folks, our movement is gaining "legs" with each day. Our group, which CEO, Chairman and President Terry Lundgren and Co. scoffed at last September, has gained the legs of a centipede, on the way to becoming a millipede! Keep the faith. Keep up the fine efforts!


Date: Sat, Jun 2, 2007,  12:41 am CT
Posted by: Richard

Foley's, excuse me, Messy's no longer sell the Frango's, either. They were 75% off for some time and finally disappeared. I do not see how Federated can keep this up much longer without substantial store closures all over the country. The boycott of Macy's in other markets is just as alive as the Chicago Field's boycott. We are not as vocal with the media but are showing our disgust with our wallets. This has got to rank with Coca Cola's 1986 introduction of "New Coke" as one of the worst marketing disasters ever. When will the board wake up and oust Lundgren? Our Foley's flagship in dowtown Houston is just a shell of what it was. With all the corporate staff gone, the building only has 5 floors (there are 12) that are occupied. May spent heavily remodeling in the early 90's with lots of marble, new showcases etc and highlighting historic memoribilia reflecting Foley's heritage in Houston and beyond. It made me sick when then removed the art deco Foley's letters from the flagship and replaced them with the communist red star.

I guess they will turn the downtown store into a clearance center like State Street. That would be fitting since Macy's is just a large flea market.


Date: Fri, Jun 1, 2007,  10:31 pm CT
Posted by: Drew

Another "exciting" month has ended and we anxiously await the latest excuse for macy*mart's dismal performance. Wonder who or what will be to blame this time? Wonder what new and innovative ideas will be suggested to improve sales? More coupons and promotions? (They WERE trying to "wean" customers off coupons but they ramped up promotions the last few months.) How about more advertising? (Did Anne MacDonald get booted a month after her reprimand of the media?) What to do, what to do?

RG74 made some great comments about the "WOW factor." Shopping shold be an emotional as well as practical experience. A person in the market for a pair of summer shorts might find a great pair of sandals or notice a cool picnic set. Just walking through Boscov's or Kohl's often reveals a "neat" item that you just have to have. The problem with macy*mart might be called the "BLAH factor" in that the decor is uninspired and the merchandise is nondescript; there is really nothing interesting about the place. Even a visit to Dollar General or CVS often yields some interesting or unique "gotta have it."

Although Chicago hosts the most vocal protests, it is interesting to note that macy*mart stores in other markets are also floundering. TL and his spinmeisters repeat that the merchandise is too "upscale" for customers to understand. What is so "upscale" about Charter Crud, All-phony and the other over-priced knockoffs? Kaufmann's and other May Company stores carried a good assortment of mid-level merchandise (Polo, Calvin Klein, Nautica, Timberland) now unavailable or in limited supply at the Red Star. The house brands at JC Penney and Kohl's are of better quality and design than those at the Red Star, and they don't PRETEND their brands are exclusive, unique, upscale, "exciting" designer creations.


Date: Fri, Jun 1, 2007,  10:01 pm CT
Posted by: Steven

Jim [and Mike M] is very right when he says if you see something, say something. If you see an entry in a blog or a letter to the editor and you can leave a comment, please do so. If you read a quote from a "retail expert" in a story, google the name and find out the web address of the expert, then e-mail your support or disagreement (but always be pleasant). I had e-mailed Cotton Timberlake over an article in Bloomberg that I thought let Macy's off easy and in her next article, I noticed the tone was a bit more critical. I don't know if I had any impact (I'd like to think so), but at least it made me feel better. It's kind of like the Dr. Seuss story Horton Hears A Who. Enough of us are shouting and Wall Street is really beginning to notice. Altogether now, we hate Macy's, We Hate Macy's, WE HATE MACY'S!!! We want Field's, We Want Field's, WE WANT FIELD's!!!

Date: Fri, Jun 1, 2007,  9:52 pm CT
Posted by: Daniel W. Harcourt II

Hey Fieldsfans! Just in case anyone is taking my last post seriously regarding the shareholder activist approach to bringing back Marshall Fields, Federated Department Stores (FD) officially changed their name today to Macy's Inc and the ticker symbol to (M). Ironically, I found some comfort in the ticker symbol change as that (M) could very well be used for the truly superior Marshall Fields in the future. Wouldn't it be comical if collectively, Fieldsfans acquired enough of the voting stock in Macy's Inc. to not only remove Terry Lundgren and his merry band of incompetent morons (I'm sorry but the Board of Directors is supposed to protect shareholder interests from the stupidity of people like Terry Lundgren), but to furthermore do away with Macy's-the same way they tried to do away with Marshall Fields and many other fine stores throughout the country.

Together we will bring back Marshall Fields!

Daniel W. Harcourt II
Schaumburg, IL


Date: Fri, Jun 1, 2007,  9:19 pm CT
Posted by: JamesfromCA

This goes out to anyone living outside of the midwest. I passed through a Macy's with my dad by my house in California. It appears that they stopped selling Frangos--they only carry Godiva now. Is it that way in other parts of the country?

Date: Fri, Jun 1, 2007,  7:44 pm CT
Posted by: Jim McKay

Another Sun-Times item, in addition to the one gle mentions below. This one by Sandra Guy and is on ratings of retailer web sites.

Macy's ranks "near the bottom."

http://www.suntimes.com/business/410160,CST-FIN-site01.article


Date: Fri, Jun 1, 2007,  7:42 pm CT
Posted by: Jon C

Couple of links surely of interest to Field's supportors.

http://busta.wordpress.com/2007/05/13/macys-sales-continue-decline/

http://money.aol.com/news/articles/_a/dept-store-changes-hurt-apparel-cos/n20070508150409990002


Date: Fri, Jun 1, 2007,  5:38 pm CT
Posted by: Steven

Article at the Cincinnati Enquirer: Now It's Macy's, Shoppers Yawn about Macy's new corporate name and symbol at the stock exchange. Best part:

One local branding expert is also skeptical that a corporate name change will alter shopping patterns. "Absolutely not," said Rodger Roeser, president of Eisen Management Group, a Burlington-based brand communications firm. "No amount of marketing, advertising or public relations - none of that stuff - will make a lick of difference until there is an emotional connection - until products offered are better, until the experience is better."

Oh Mr. Roeser, there's an emotional connection alright. We in Chicago HATE, DESPISE and thoroughly LOATHE Macy's.

http://news.enquirer.com/apps/pbcs.dll/article?AID=/20070601/BIZ01/706010367/1076/BIZ


Date: Fri, Jun 1, 2007,  3:25 pm CT
Posted by: Craig Smith

When I graduated from college in the 80's, my first job was at Field's doing market research. That was at a time when Field's was actively upgrading their stores and bringing in better merchandise.

It is a real shame that Macy's has dumb down Field's already. Macy's Herald Square is second-tier compared to Field's State Street before the conversion.

I like to mention that I own an art gallery in Harbert, Michigan. I have a Marshall Field grave-rubbing painting currently on exhibit. Every one who has seen it has commented that they miss Field's and do not patronize Macy's, even art patrons in their 20s and 30s. My website is www.craigsmithgallery.com for those of you who would like to see the painting.

If you really want to put pressure on Terry Lungren, I would suggest you contact Federated's board members and woice your displeasure. After all, it was Federated'd boad who hired Mr. Lungren, and he is ultimately responsible to them, the bottom line being that the converted Field's stores' sales are down 30-36%, according to the following article.

Marshall Field's--The Moment of Truth?

Gail Heriot

Last summer, on a telephone conference, Federated Department Store's CFO reportedly urged anxious retail analysts to "wait until September" to evaluate Macy's strategy to convert eighty profitable Marshall Field's stores (and more than 300 other profitable regional department stores across the country) into Macy's. Despite the protests over Marshall Field's, shoppers really don't care about these things--or so he argued. Well, it's November now ...

For the past few weeks I've been hearing rumors that sales have dropped precipitously since the September 9th conversion. I've heard that sales have dropped 30% from several sources, and I've heard they've dropped 36%. And yes, some of these rumors have come from people within Federated. But I have no idea if the rumors are true. As far as I can see 30% would be catastrophic, so it's a little hard to believe.

On Thursday, however, Federated had its first opportunity to quell the rumors. And they conspicuously failed to do so. As a result, Federated's stock has fallen by about 10% in the last few days. Put differently, the Federated empire lost about $2 billion dollars worth of value in a week. Poof! That's about the value of Marshall Field's, which accounts for roughly 10% of Federated's stores.

Despite the upbeat headline of its press release, "Federated's Same-Store Sales Up 7.7% in October," the document was thinly-disguised bad news for Federated. First, the headline is deliberately misleading. If one reads down six paragraphs, one learns that the 7.7% same-store increase applies only to what Federated calls "legacy Macy's and Bloomingdale's (those operating as Macy's or Bloomingdale's prior to September 2006)." For reasons it did not disclose, Federated declined to say how the 400 or so recently converted stores (including Marshall Field's, Hecht's, Famous-Barr, Robinsons-May, Foley's and others) are doing except to mention that sales "lag."

But there are hints in the rest of the press release that suggest that the decline for Marshall Field's may indeed be large--perhaps even as catastrophic as the "36%" rumors. If so, this would explain Federated's otherwise baffling decision to withhold the information that everyone had been waiting for. It seems that the CFO's statement that retail analysts should "wait until September" to judge Federated's strategy is ... uh ... inoperative ... to put it delicately

Early on in the press release, Federated admits that its total sales for October 2006 are down 7.9% from the same period last year. It claims, however, sales have been "impacted by the closing of 78 duplicative store locations over the past year."

Let's think about that. Federated says it operates a little more than 850 stores today. Last October, then, when it was operating Marshall Field's and the other recent converts under their original names, it must have been operating a little more than 928 stores. By closing down 78 stores, it was closing down around 8.4% of its stores.

I can't be certain of the average size of the closed stores, but it would surprise me if they were larger than average stores. More likely they were average or smaller than average. If so, it looks like sales from October 2005 to October 2006 (including both old and recently-converted stores) were basically a wash. The number of stores went down by a little over 8% and sales went down by a little under 8%. In other words, sales pretty much stood still.

But we know that same store sales at the old Macy's and Bloomingdales went up by 7.7%. If overall sales nevertheless stood still, that means that sales at the recent converts must have gone down by a comparable amount. Since there are more old Macy's and Bloomingdale's than there are recently converted ones, assuming the average store size in both categories is about the same, same store sales at the recent converts must have declined by even more than 7.7%.

Given the media blitz that cities like Houston, St. Louis, Washington, Los Angeles, San Diego, Minneapolis, Detroit, and other "convert" cities have been exposed to over the last couple of months, it's remarkable to think that Macy's sales at its recent converts may have nevertheless taken more than a 7.7% nosedive. If true, it doesn't bode well for Federated's grand Macy-fication project.

But I suspect that the losses are not uniform across the country. I live in Southern California, and I liked the old Robinsons-May stores here just fine. They were, however, mid-tier stores that don't really stir the same kind of loyalty that Marshall Field's continues to stir. I'd be surprised if sales are down here. I'm originally from Washington, D.C., where Hecht's was once considered the third best department store in town. I'd be surprised if many Washingtonians are boycotting Macy's, even if they are sad about the loss of Hecht's.

Marshall Field's is different. Web sites have popped up in its defense. Petitions have drawn 60,000 names. A song has been written in its honor. Hundreds of people showed up to protest the conversion.

Marshall Field's stores made up about 20% of the newly converted Macy's stores. If these stores averaged more than a 7.7% decrease in sales, Marshall Field's may well have suffered catastrophic declines in sales (perhaps even along the lines of 36%) and those declines are being averaged in with more modest declines (or even increases)in other recently converted stores. The rumors are consistent with the evidence (although they are by no means proven).

What seems likely is that things are not looking good, since if Federated had something positive to say, it almost certainly would have said it. I hope that we'll be getting full disclousure from Federated soon.

Or maybe we'll just be told that we should reserve judgment again ....

Addendum: Even the 7.7% same store increase from October '05 to October '06 at the "legacy" Macy's and Bloomingdale's isn't great news. Nordstrom (10.7%), Saks (9.2%) and J.C. Penney's (8.1%)all did better. These gains may (or may not) be a result of shoppers who declined to patronize the newly converted Macy's stores and hence migrated to other stores.

08:26 PM | Permalink


Date: Fri, Jun 1, 2007,  3:18 pm CT
Posted by: gle

The "Sun-Times" actually has a pro-Field's letter in their Letters to the Editor section today, "Bring back Field's." What is this world coming to!

http://www.suntimes.com/news/commentary/letters/410153,CST-EDT-vox10a.article


Date: Fri, Jun 1, 2007,  11:10 am CT
Posted by: Philip Eichler

An interesting side note about Fedrated changing its name and stock symbol to Macy's (m); the change has wiped out most information about the company; management effectiveness, per share data, profitabilty, etc. Get the picture? You have to believe that was the real reason for the name change.....

Date: Fri, Jun 1, 2007,  12:12 am CT
Posted by: Mark in Phila

Hi Fields Fans,

Thanks for posting the news of spin doctor MacDonald leaving. Wasn't she the one who said that mesys would throw more advertising dollars at newspapers if only they could learn innovative things like putting the style section in front of the important news. It figures that the spin workers at the top of that company are too busy trying to keep up with the style pages to understand how to set style, the way the Marshall Fields stores did. Oh well, what she meant to say was why buy more newspaper advertising when your buisness model is to go into town and close the better stores so there is no competition left therefore no reason to advertise in a newspaper.

Thanks too Doris for sharing that letter. Imagine that those of us who say no thanks to their national lowest-common-denominator bland mediocre merchandise are being blamed for putting people out of work in the former May stores, while the people making these disasterous decisions are being rewarded with six figure pay raises. Why that would be as outrageous as blaming weak sales in the home store division on the weak housing market, while Crate and Barrel and Williams Sonoma are doing fine ... oh, wait, they tried that one too.

In downtown Philadelphia once you could count on Strawbridges both for the basic essentials of high quality, and something special for a special occasion. The dumpy mesys stores that have taken over the east coast with their worn out dingy carpeting give you neither. If only we knew the great Fields stores were always waiting at least we could bear it! Alas, now it's just their same old Alfani fake eurotrash and Trump eyesore neckties and Club Room car wash rags and all the shopping ambiance and personal service of an airport everywhere.

Thanks everyone for making a difference and sharing what is so badly missed!



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