Lazarus was one of the original members of Federated Department Stores, but the sales at Columbus area stores DROPPED after the conversion to macy*s. Although a major FDS hometown market didn't accept the change, Lunkhead refused to face reality and continued to destroy department stores across the nation.
Date: Tue, July 31, 2007, 8:02 pm CT
Posted by: Drew
The antics continue!
So Terry the Tyrant is upset that Claiborne is producing lines for the "competition" and he showed them by cutting macy*mart's orders! What a cry baby! Is he so distraught that his dream of "America's department store" has been shattered that he has become a loose cannon?
An interesting question: Does macy*mart NEED Claiborne more than Claiborne needs macy*mart? The Claiborne lines are among the __few_ decent lines remaining at Lunkhead's broke down discount mart and he's going to discontinue them? I would think the Claiborne brands would improve sales in their own stores or in BETTER department stores.
In the long term, perhaps Lunkhead did Claiborne a favor. By not being sold at macy*mart, the brands will become more desirable.
Date: Tue, July 31, 2007, 5:16 pm CT
Posted by: JamesfromCA
I happened to come across a postcard that I used as a bookmark from Marshall Field's that was a quick note from a salesperson named Clark back in 2005 thanking me for my purchases at the Nicollet locale. He was a very good salesman who would let me know about any xmas ornements I would be interested in buying and I could always count on him to return my calls. I wonder if that level of professionalism is still around at the formerField's stores. Did that generation of salespeople leave after the buyout?
Another thing I found interesting is at the State Street store I knew this gentleman who was in the personal shopping office, teriffic guy who always answered by emails and let me know if there was anything I might like, if I ordered any Frangos he always made sure they were packed with cold packs so they wouldn't melt. I found that days before the takeover I ordered some Frangos and they came to me melted with the tin battered! The week after the takeover I never heard from him, I wonder if he was let go or moved on.
My point being immediately, literally the day after the takeover the customer service tanked, did anyone else get that impression?
Date: Tue, July 31, 2007, 5:07 pm CT
Posted by: Zelda
Hi gang! Yesterday (Monday) the Martha Stewart section at the former Marshall Field's flagship store opened, and it was EMPTY. But I saw a baby grand piano placed at the edge of the floor, and I realized they knew Martha's stuff wouldn't sell itself so they were planning to tempt shoppers to check it out by drawing them to the music. Today (Tuesday) I walked through, as I do daily, and immediately heard a very loud rendition of a song being played. I walked over to the Martha Stewart section, and --lo and behold - STILL EMPTY. The salesman and I exchanged a knowing smile.
Time is on our side, and we are winning. The Marshall Field's boat has only added to our success.
Your friend in Field's, Zelda
Date: Tue, July 31, 2007, 5:00 pm CT
Posted by: Jim McKay
Regarding gle's link to the Voice of the People item about Macy's and Field's: This item didn't appear in my print edition. There was a notice at the bottom of today's VotP that there were more letters on line. I wonder if this will be more typical with the new version of ChicagoTribune.com which includes more blogs.
Thanks for bringing it to our attention, gle. Let's all head over and offer our comments in support of the return of Field's.
Date: Tue, July 31, 2007, 4:58 pm CT
Posted by: gle
The "Tribune's" Voice of the People has another opportunity for Field's comments, "Go green when in the red."
http://newsblogs.chicagotribune.com/news_opinion_letters/2007/07/go-green-when-i.html
Date: Tue, July 31, 2007, 4:41 pm CT
Posted by: Brad
Classic example of Lundgren's "bully" approach to running and business. Here are a few brief excerpts from the New York Times article about Liz Claiborne's bold changes, largely effected in response to Macy's actions. Claiborne owns many well known brands, including Juicy Couture, Kate Spade and Lucky Brand.
"Liz ClaiborneC-s decision to develop a new product line for J. C. Penney had infuriated MacyC-s chief executive, Terry J. Lundgren, company officials said. Executives expected small cuts in MacyC-s orders for fall C3 punishment, in their eyes, for cheating on their biggest client C3 but what arrived C,shocked us,C. said the new chief executive of Liz Claiborne, William L. McComb."
"MacyC-s slashed orders for the Liz Claiborne brand by millions of dollars. C,You have lost your most-favored-nation statusC. at MacyC-s, Mr. Lundgren told executives at the clothing company, according to people who witnessed the conversations."
"Asked about his C,most-favored nationC. remark, however, Mr. Lundgren added that C,our customers come to MacyC-s expecting to find merchandise that is not widely available.C.
Also, these comments provide more evidence of Lundgren's disconnect with reality when he asserts that Macy's customers expect to find clothing at Macy's that is not widely available. Macy's 850 discount stores across the country DEFINE what it means to be widely available! I can't imagine any Macy's customer expects to find real fashion or exclusivity in any merchandise found at Macy's.
Date: Tue, July 31, 2007, 4:34 pm CT
Posted by: MustangSally
I won't step foot in a Messy's but my mom did just for the heck of it today at Orland Square Mall. She said that it was a total dump. She said that when it was Field's it was so classy and clean. She said Carson's looked 10 times better. So sad!
I strongly endorse and participate in the boycott. I wait patiently for our beloved Field's to return.
Date: Tue, July 31, 2007, 10:29 am CT
Posted by: Joe D
Terry Lundgren is also furious with Liz Claiborne.
http://www.nytimes.com/2007/07/31/business/31liz.html?ref=business
It's a great article. It's understandable that many retailers do not want their vendors to sell to the competition, but it's rediculous for Terry to be so irate with Claiborne. Macy's has drastically reduced the merchandise they purchase from Claiborne. So, Claiborn needed more business and went elsewhere. This just goes to show how some ego maniacs are determined to have their cake and eat it too!!
Date: Tue, July 31, 2007, 8:55 am CT
Posted by: Phyllis Ward
I was so sorry to hear that Macy's bought Fields. While I lived in Illionis I knew that I could always count on Fields for Everything, food, furniture, applicances, clothing,beauty shop, just about anything I needed. So I was very unhappy when I moved to Connecticut and could find no store like Fields, so what did I do - Mail order! Yes there is Macy's here but I do not go there, it is dirty and nothing in comparison to Grand old Fields. My kids would always joke when I would go to Chicago, I sure bet Fields was glad to see you - the kids knew that a lot of boxes would be arriving. I wish you much success in getting back the old Marshall Fields, Just because you change a name, it does not mean it stays the same.
Date: Tue, July 31, 2007, 8:03 am CT
Posted by: Clint
Why am I not surprised by the almighty Terry's behavior?
http://www.nytimes.com/2007/07/31/business/31liz.html?_r=1&oref=slogin
Date: Tue, July 31, 2007, 1:34 am CT
Posted by: Kate
Was watching CBS2 tonight. They have a "Marshall Field's" poll going
http://cbs2chicago.com/
It's near the bottom of the page. Vote!
Date: Mon, July 30, 2007, 10:54 pm CT
Posted by: Paul F
This is a great photo of the SS MARSHALL FIELD'S!!!!!!
http://www.flickr.com/photos/jellybeanjill13/946717931/in/photostream/
I only wish we could have organized a float like this for the Pride Parade this year! These boat folks did a great job! Our Heroes!
Date: Mon, July 30, 2007, 4:39 pm CT
Posted by: Summary
Another shot of the boat:
http://www.flickr.com/photos/jellybeanjill13/947559392/
So it looks like 2, 5 and 7 all showed the Field's boat. WXRT radio was a sponsor of the show and they have indicated at their web site that they will be adding photos of the event, although no word on which boats they will show.
Date: Mon, July 30, 2007, 4:39 pm CT
Posted by: Philip Eichler
Just out of curiosity, I looked at the Tribune's most e-mailed stories today, one week after the Macy's food court shut down. Guess what? One week later it is still on the most e-mailed list and has only "slipped" from second to third! Anyone want to take a bet how long it remains on the list?
Date: Mon, July 30, 2007, 10:13 am CT
Posted by: gle
ABC Channel 7 10:00 p.m. News showed showed the beautiful Marshall Field's boat on their Venitian Night coverage. A spokesperson said Venitian Night was a Chicago tradition and Marshall Field's was a Chicago tradition. NBC Channel 5 also showed it minus a spokesperson.
Thank you Pat, for the photo. My employer asked me to download it to distribute to the office.
Does anyone know who sponsored the boat? It was fantastic!
Incidentally, a couple of women on my train this morning were saying that Messy's in their neighborhood is closing, and they look forward to lots of bargains from close-out merchandise. They didn't say they would miss Messy's.
Date: Mon, July 30, 2007, 9:45 am CT
Posted by: Judy
I wrote the Chicago History Museum telling them how disappointed I was that they would have anything to do with Messy's anniversary celebration. This is their response. Just thought you all would be interested.....
Thank you for your comments about Marshall Field's and Macy's. Thestory of Marshall Field's is a rich part of Chicago and its history,
and we have a section of our permanent exhibit on Chicago that includes
Marshall Field's. Since the announcement of the name change, our staff
has appeared in the press a number of times talking about the rich
history of that store and that name. The Marshall Field archives,
donated to us last year, are now part of our permanent collection, and
date back to the 1850s. We believe that this may be the most
significant archive of any corporation in the hands of any U.S. museum.
We are very grateful to Macy's for taking this important step, which
will serve scholars and serve the public. We are well aware of the
controversy about the use of the Marshall Field name, but it is not our
job as a museum to take one side or another. Our job is to preserve
Chicago's history and we believe we are doing that by seeking out and
preserving the Marshall Field archives and by finding ways to tell the
story of that department store.
Date: Mon, July 30, 2007, 12:37 am CT
Posted by: LiMack
Sarah Schulte from ABC channel 7 did a nice live review of Venetian night on the newscast at 10:00 Saturday and there were several mentions and nice shots of the Field's boat. That segment was still available on channel 7's website as of late Sunday. Thanks Sarah!
Date: Sun, July 29, 2007, 10:49 pm CT
Posted by: JDM
I abhor the idea that Macy's thinks it can take ownership of the traditions that were created, and built throughout the years by Marshall Field's.
They have NO RIGHT to think they they were responsible for the Great Tree, the Walnut Room, or the Tiffany Dome.
It is like Walter E Smithe buying the Taj Mahal and saying... "Yeah we created this amazing wonder of the world. Let's celebrate the Walter E Smithe Mahal!"
Give me a BREAK messy*s!
Date: Sun, July 29, 2007, 10:12 pm CT
Posted by: Joe D
Where has Doris been???
All this activity lately, and no words from Doris. If anyone has been in contact with her, let her know that I miss her great comments, and I hope she is doing ok,
Date: Sun, July 29, 2007, 8:17 pm CT
Posted by: PatC
Here's a photo of Marshall Field's Boat
http://www.flickr.com/photos/jough/941421674/
Date: Sun, July 29, 2007, 7:41 pm CT
Posted by: Darrid
A Big THANKS to all of you who have checked out my webpage Darrid.Com
This weekend it rolled over 2000 sites hits and 18,000 page hits since late March!
Obviously people are still looking for Marshall Fields!
I have made a few changes and will be adding a special page for the archives on the 7th floor. If anyone has an older photos of it, please let me know.
Thanks again to all!
Darrid
darrid@columbus.rr.com
Date: Sun, July 29, 2007, 6:55 pm CT
Posted by: Casserine Willis
A picture of the Marshall Field's Venetian Night boat made it to the 10:00 news on NBC5. I was excited when I saw it on TV.
I miss my Field's.
Date: Sun, July 29, 2007, 2:28 pm CT
Posted by: Gail
The only celebrity I would like to see lighting the Christmas tree at the State Street Store is Roger Ebert. Bless him. He was the only well-known personality that I am aware of who was willing to publicly oppose the wanton destruction of a Chicago icon. Here's to you, Mr. Ebert!
Date: Sun, July 29, 2007, 11:57 am CT
Posted by: Michael Trenteseau
Re: Maura's post, Point #5 -
"The customer associates appear to be mainly new and they are sort of a rough and tumble group. Maybe it's the black required uniforms but they just don't have the elegant appearance of the sales associates of the past. They also tended to gather together and have really loud conversations that are not work related. Not good."
This has long been a problem at the M***'s stores in Atlanta that used to be Rich's. They would hire college kids part-time, so they wouldn't have to pay them benefits. You would see five or six "associates" gathered behind the register gabbing about who was dating whom or what club they were going to that night, and act like the customer trying to make a purchase was an imposition.
In Atlanta, it's improved. I think they've switched their recuiting efforts to hire middle-aged housewives who remember what Rich's quality was like. (I worked with one such lady at JBWhite's in Augusta - she just worked there for the discount, and signed over her paycheck every week to pay on her credit card account).
I was in Chicago in July 2006, and one of the things I bought at Field's was a St. John blouse for my mother. The saleslady spent twenty minutes working with me to select a blouse that was on clearance. They were already touting the "national reach" of M***'s, but when the blouse turned out to be the wrong size, I tried to take it back to their flagship store here at Lenox Square. I stood at the register in Better Sportswear, garment bag in hand, watching the lone salesperson looking through the clearance rack shopping FOR HERSELF. In the end, they couldn't manage the return, even with the receipt.
Date: Sun, July 29, 2007, 11:23 am CT
Posted by: Brad
It's 11 AM on Sunday and I can find only one local news report about Venetian Night. CBS was live at the harbor, but sadly they didn't mention or show the Marshall Field's float even though it elicited the loudest cheers from the crowd.
Fortunately, bloggers provided better coverage and I found this video of the Field's float and the cheering crowd:
http://s75.photobucket.com/albums/i317/metavurt/?action=view¤t=910c96ed.flv
Would someone please explain to me why our local news media all rush to print stories that repeat Macy's press releases about marketing initiatives, like their recent announcement that they will send out 500,000 new M catalog/magazines? Yet these same news media fail to report on the 675,000 people who turned out to one of the city's most popular lake front festival and fireworks display?
The theme of this year's Venetian Night was Chicago's Finest Moments. Certainly, Marshall Field's has defined Chicago's finest moments for 154 years and 675,000 people showed up to show their love. Unfortunately, this seems to have been largely ignored by our news media, who instead said "hey, let's run another article about Macy's latest marketing initiatives."
675,000 people at a celebration of Chicago, for Chicago and by Chicagoans - all cheering for Marshall Field's, more people than Macy's target audience for M magazine that was deemed newsworthy - yet only CBS does a report about Venetian Night during the event and at the time I write this the morning after. I hope that there are other reports yet to appear that simply aren't yet on google.
Date: Sun, July 29, 2007, 7:35 am CT
Posted by: denise
nbc news ch5 10P, on sat. nite, when doing their 'venetian nite' coverage, showed the "Marshall Field's" boat first and repeatedly. BEAUTIFUL! who belonged to that, anyone know? in any case, spoke volumes!
Date: Sun, July 29, 2007, 1:49 am CT
Posted by: RG74
Dear Ladies & Gentlemen,
Please let us all stand back and express our sincere appreciation, gratitude, and, of course, regards for our warm and respectful community here, diverse but bound together by the common goal of returning Marshall Field's to its rightful place as the greatest deaprtment store in Chicago and the world.
We're proud to be counted along with the many wonderful people here at fieldsfanschicago.org
Have a nice weekend everyone !
Warm,Respectful Regards & Many Thanks,
RG74 & Family
Date: Sun, July 29, 2007, 12:45 am CT
Posted by: Brad
In case any Field's Fans missed it, there was a MARSHALL FIELD'S float boat in the Venetian Night celebration at Monroe Harbor on Saturday night. It was wonderful, a tasteful tribute to Field's style and elegance, and drew the loudest cheers and applause of any of the many lighted and decorated boats that particpated!
I'm not exaggerating about the cheers and applause. The harbor was lined with thousands of spectators and even I, a staunch Field's Fan, was impressed with the impact it had on the crowds. To my great pleasure, I heard many "boo Macy's" scattered amongst the cheers for Field's. It made me proud to live in Chicago and proud of our efforts to see Marshall Fields' return.
Other boats in the procession included tributes to the Bears, the Cubs and the Bulls, none of which elicited as big a response as did Field's.
The parade of boats was followed by a fantastic fireworks display, better in my opinion than those of July 3rd, and the crowds at the harbor front and parks numbered in the hundreds of thousands.
I can't wait to see photos and video coverage in our local media. This was a great night for Marshall Field's and a great night for Chicago!
Date: Sun, July 29, 2007, 12:44 am CT
Posted by: Li Mack
Words of Wisdom:
Absence makes the heart grow fonder........(Thomas Haynes Bayly 1844)
We want our Marshall Field's back........(Chicago Field's fans 2007)
Date: Sun, July 29, 2007, 12:12 am CT
Posted by: Mark in Phila
Hi Fields Fans,
Reporting from vacation all around Maryland and Pennsylania, I stopped at a lot of malls, and the ruin of a lot of formerly nice May stores in central Pennsylania is even worse than in the Philadelphia region Strawbridge stores. The once distinctive merchandise in the mens departments is dwindled to near nothing, with less sizes than in a below averaqe Ross or Marshalls, and most of the floor space turned over to the INC, Trasho Elba and other junk house brands with their appalling prices, as if you'd even pay a penny for it. Around Harrisburg the tacky signage in the mens departments still says "Spring 2007 inspires the looks.." and this is late July. The stores were deserted. Two short years ago these were really nice stores, you found good stuff and every item had your size, and in late July it was good to see the new fall stuff coming in.
In Maryland at White Marsh the new mesys home store has the lighting and feel below a Target, without the good prices or the wit and style and design sense of the merchandise. The feel and service are a step below Kohls, the carts and ropes for checkout lines pathetic because there's not a shopper in sight. I asked an employee, why are the bedding prices such a wide and confusing range with no discernable difference in quality, she had not a clue and said the brand names were meaningless ... no kidding.
In one fell swoop in Pennsylvania Mesys killed all that was better and didn't have to die regardless of mesys spin. Yes it's too bad Chicago doesn't have a Board of Fashion too, the citations would have been on every floor of Fields, not just the basement. TL is saying in the press he knows there is work to be done with his home store division while he does so much damage every day, ridding stores of service, quality, and elegance. The only thing more phony than TL is one of those gross Alfani suits in his stores or the price tag on it.
I miss Fields, but missing my Field Gear is nothing compared to how I miss what the store stood for. I'm so with you guys. Wall Street is starting to get it ... those analysts thought mesys was just that big building they went past on the way to their appointments at Bergdorfs, and never bothered to go into one, but they're finally waking up to the way mesys goes into every town like Rome and destroys what is good, sll for shareholders and executive ego instead of for the customers or the comnmunities where the stores stood for the best.
Date: Sat, July 28, 2007, 11:59 pm CT
Posted by: Jim McKay
A huge "thank you" to all who helped make leafleting such a huge success on State Street all this afternoon and early evening too. SPECIAL REGARDS to one of our angels, Zelda, who worked the minions and distributed hundreds of Gail's "FOREVER Marshall Field's" buttons. Activity was brisk and the leaflets were eagerly received. Interest was so high that almost 2,000 leaflets were distributed--not unlike the weeks leading up to last Christmas.
Speaking of "Forever Marshall Field's," five ladies from Ohio, unaware of us, made and wore special "Forever Marshall Field's" t-shirts complete with today's date to commemorate their annual shopping trips to Chicago for Field's. They were thrilled as we were to find that Gail's matching "Forever Marshall Field's" buttons were serendipitously waiting for them when they got to State Street.
Another highlight that I didn't quite understand at the time, was meeting someone who said they had a Marshall Field's boat! Now I get it! It was for Venetian Night! (See Pat's post below.) I sure hope they contact us so we can get a shot of that boat. WOW!
Regarding Alan's most recent post and Sandra Jones' article in yesterday's Tribune about Macy's changes at Water Tower, TODAY'S column by Sandra Jones fills in what seems to be happening. Jones discusses how luxury department store items are doing well these days. She discusses Nordstrom. Then she moves on to Macy's. I had been thinking like Alan--that it seems that Macy's is trying concentrate energies at Water Tower since things are not good at State Street. But it seems, based on this latest article from Sandra Jones, that Macy's doesn't have enough high-end business at Water Tower to justify offering designer shops at both locations. So the designers at Water Tower will be moved to the 28 Shop. That would probably leave space at Water Tower to be filled up with the house brands and trendy youth items--unless they plan to duplicate at WTP the "success" of the huge "Headbands on State" department that Zelda was talking about.
So if I'm reading this right, it's basically a consolidation of designer shops from Water Tower at State Street's 28 Shop with other junk to fill in the freed up space.
http://www.chicagotribune.com/business/chi-sat_notebook_0728jul28,0,1811057.story
THANK YOU to those who sent letters and offers of support in response to yesterday's "FieldsFansChicago.org Newsletter No. 7." I will be responding to them tomorrow evening (Sunday). Thank you for your patience.
Jim
Date: Sat, July 28, 2007, 10:16 pm CT
Posted by: Pat C
Tonight's Chicago's 50th VENETIAN Night had a MARSHALL FIELD'S Lighted Boat !
What a great way to get the word out!
Thousands of people saw it on the Lakefront ! A +
Date: Sat, July 28, 2007, 12:43 pm CT
Posted by: Alan
I wonder if the announcements about Water Tower and State Street
At the end of one of Macy's worst PR weeks since the changeover, they attempt to gloss it over by announcing their Christmas plans. While all of it sounds very gimmicky(e.g. the "Executive Lounge" for platinum cardholders from the store that decided early on that coffee was just too expensive to give away to Regards holders) it does seem that they want to move State Street and Water Tower in different directions. Could it be that Water Tower will be the "Macy's" flagship (geared toward the lower-end an d Michigan Avenue tourists) and State Street will be spruced up either for an eventual changeover to Marshall Field's or perhaps for a sale (along with the MF&Co name) t a private equity buyer? I wouldn't be surprised.
Date: Sat, July 28, 2007, 10:06 am CT
Posted by: Drew
So macy*s is planning to publish a cookbook? Isn't that "exciting" since they have closed most of the in-store eateries or replaced them with fast food outlets? I don't recall them having any cooking demonstrations or classes.
Here's a suggestion: they could call the cookbook "Memories" and include histories and recipes from all the regional department stores they macy*ized (Marshall Field's, Kaufmann's, Strawbridges', Rich's, and so forth).
To show Triple Headed Terry that I'm not a hater, I'll graciously supply the introduction to the cookbook:
Back in the day, various regions of our nation included popular department stores that were part of the fabric of their community. In addition to providing quality merchandise, customer service and variety, these stores operated restaurants that offered shoppers a relaxing dining experience and served many special dishes. Although these restaurants and iconic names are gone from the American scene because of corporate greed and arrogance, macy*s presents "Memories" of a time when individuality and tradition were part of the shopping experience.
The back of the book could include coupons that could be used at macy*mart's current "exciting" in-house restaurants (such as McDonald's, Pizza Hut, Subway, Starbucks) as well as coupons for their "exclusive" cookware (Martha Stewart, Charter Crud, Chefs Fooled).
Date: Sat, July 28, 2007, 9:36 am CT
Posted by: John
I think it is "wonderful" a convicted felon--Martha Stewart--is lighting the tree.
I would love for somebody to investigate Terry Lundgren.
Now they are going to celebrate these milestones and claim them as their own??????? I am raging...raging...
Date: Sat, July 28, 2007, 7:00 am CT
Posted by: Jim T.
Folks:
I highly recommend sending the Chicago History Museum a note to voice your disapproval of their decision to become associated with such a transparent marketing attempt by Macy's. The museum can be reached at http://www.chicagohistory.org/aboutus/contactus.
Also, just a few comments regarding Macy's latest attemt to "win" over Chicagoans:
- Martha Stewart: I've heard at least ten family members and friends remark that they associate the brand with Kmart and that they are even less inclined to shop Macy's because of that association and the knowledge that it further diminishes the cache of the Marshall Field's image. Plus, it's a dubious decision for Macy's to have every thing ride on tha launch of a new home-line, when the overall housing market is in such bad shape.
- "M magazine": Sounds basically like a Macy's catalogue and an attempt to save on marketing costs by shifting ad dollars away from other media to something that they co ntrol (eliminating the middle-man, so to speak). Not too much unlike their decision to purge designer brands and make up their own in-house brands. Personally, I'm incl ined to let them further waste their ad dollars. Macy's doesn't exactly spell style in my opinion, so I can't see how a 128 page catalogue of their in-house brands can c apture anyone's imagination.
Now they are going to celebrate these milestones and claim them as their own??????? I am raging...raging...
Date: Sat, July 28, 2007, 7:00 am CT
Posted by: Jim T.
Folks:
I highly recommend sending the Chicago History Museum a note to voice your disapproval of their decision to become associated with such a transparent marketing attempt by Macy's. The museum can be reached at http://www.chicagohistory.org/aboutus/contactus
Also, just a few comments regarding Macy's latest attemt to "win" over Chicagoans:
- Martha Stewart: I've heard at least ten family members and friends remark that they associate the brand with Kmart and that they are even less inclined to shop Macy's because of that association and the knowledge that it further diminishes the cache of the Marshall Field's image. Plus, it's a dubious decision for Macy's to have every thing ride on tha launch of a new home-line, when the overall housing market is in such bad shape.
- "M magazine": Sounds basically like a Macy's catalogue and an attempt to save on marketing costs by shifting ad dollars away from other media to something that they co ntrol (eliminating the middle-man, so to speak). Not too much unlike their decision to purge designer brands and make up their own in-house brands. Personally, I'm incl ined to let them further waste their ad dollars. Macy's doesn't exactly spell style in my opinion, so I can't see how a 128 page catalogue of their in-house brands can c apture anyone's imagination.
- Elite "club" lounge at 111 N. State: Yikes. They're desperate.
- Re-imaging of the Water Tower store: It appears that they want this store to be purged of designer brands and to instead cater to the younger set, ala H&M and Forever 21. What I don't see is why they would want to mess with the product mix of what is perhaps their only store in the area that has stabilized in terms of sales.
Finally, in regards to the post below, I don't believe that it is un-"PC" to point out that State Street's customer base is not what it was a few years ago. It used to b e that, even amongst all of the wig stores and five and dimes, 111 N. State stood out like a beacon of class in well, let's just say a sea of dubious establishments and p atrons. Now, with the new image that Macy's has cultivatd, 111 N. State unfotunately blends seemlessly into the blandness of discount chains such as H&M, Forever 21, Fil ene's Basement, TJ, Maxx, etc. The difference, of course, is that Macy's tries to sell you what those other guys are selling, but at inflated prices.
Thanks.
Date: Sat, July 28, 2007, 12:49 am CT
Posted by: L. Grand
ATTENTION ALL MACYC-S EMPLOYEES, BOTH PAST AND PRESENT
CLASS ACTION SUIT ON BEHALF OF MACYC-S EMPLOYEES C1 STULL, STULL AND BRODY
Quote from the webpage:
"If you bought Macy's stock through your Macy's retirement account [401K] and have information or would like to learn more about these claims, please contact us."
http://www.secfraud.com/filedcases/macys.html
IF THERE ARE ANY EMPLOYEES WHO LEFT THE COMPANY AFTER FEB. 16, 2007, OR WHO PLAN TO LEAVE THE COMPANY SOON, YOU MAY WANT TO CONTACT STULL, STULL AND BRODY. THIS CLASS ACT ION SUIT HAS BEEN FILED FOR MACYC-S EMPLOYEES WHO HAD INVESTMENT IN THE COMPANY (FEDERATED/MACYC-S) THROUGH A 401k PLAN, I.E., YOUR RETIREMENT ACCOUNT, AT ANY TIME BETWEE N FEB. 15, 2007 AND MAY 25, 2007. CURRENT EMPLOYEES WOULD NOT FEEL SECURE TO SPEAK UP FOR FEAR OF LOSING THEIR JOBS, BUT FORMER EMPLOYEES CAN SPEAK UP FOR CURRENT EMPLOYE ES AS WELL AS FOR YOURSELVES.
ALSO, IF YOU WERE A COSMETICS EMPLOYEE, YOU MAY WISH TO HAVE STULL, STULL AND BRODY INVESTIGATE YOUR COMMISSIONS WHICH WERE, IN EFFECT, BORROWED BY THE COMPANY [HELD BACK ] FOR ONE WEEK DURING A C,TRANSITIONC., THUS DELAYING YOUR COMMISSION PAYMENTS BY ONE WEEK SINCE THAT TIME. ONCE AGAIN, CURRENT EMPLOYEES WOULD FEAR LOSING THEIR JOBS BY PURSUING THIS COURSE OF THE CLASS ACTION SUIT, BUT YOU FORMER, OR SOON TO BE FORMER EMPLOYEES HAVE NOTHING TO LOSE BY SPEAKING UP FOR YOURSELVES AS WELL AS FOR THE CURREN T EMPLOYEES.
Just as class action suits have been filed on behalf of shareholders for the reason that the shareholders were deceived by the company as to its financial status, thus we re you also deceived. Just thought IC-d throw this one out there for any current or former employee who would appreciate this information as well as this opportunity to r eceive restitution for any income, including potential investment income, that was lost (stolen?) by the company (MacyC-s).
Date: Sat, July 28, 2007, 12:29 am CT
Posted by: Sean Courtney
Okay, so as a recap...
- Macy's is struggling in the Midwest.
- Buyout rumors.
- Those who are Field's vets are allegedly being phased out by Federated equivalents.
- Food poisoning at the 111 N. State Street store.
- "Either take a pay cut or get laid off."
And to add to all of this...Macy's has been in the Chicago area for not even eleven months. Tonight some coworkers and I were driving up Michigan Avenue. The Macy's sign on the Pearson Street side of the building was more than half burnt-out.
Keep up the good work, Terry! Win over us Chicagoans!
Date:Fri, July 27, 2007, 10:37 pm CT
Posted by: Anonymous
How DARE macy*s CELEBRATE the traditions and acheivements of Marshall Field's after it went and removed the most famous traditions of all (The name and color). I DEPLORE any proud Chicago citizen to go to that tree lighting ceremony unless they are outside with picket signs. Hopefully macy's won't even be the store at 111 State Street by next Christmas.
WHEN Marshall Field's DOES return, they're going to have quite a mess to clean up after macy's and Lunkhead have been taken out to the curb like the garbage they are....
Apologies for the attitude, I just want Marshall Field's back more than ever.
Viva la Boycott!
Date:Fri, July 27, 2007, 9:29 pm CT
Posted by: Richard Hyde
I went shopping at The Woodlands Mall tonight north of Houston. I went straight to Dillards and Joseph A Banks. Bought several items from the mends collections in Dillards. They have expanded their Ralph Lauren Dept tremendously and have also expanded Nautica, Calvin Klein, Murano and other real designers' shops. Their own lines, like Turnbury and Daniel Cremeaux, are of very good quality as well. Anyway, while I was checking out I asked the salesman who was handling my purchase if their sales have increased since Foley's demise. He said they definitely have. His response also included "Have you been in that store since the changeover and seen all that junk? Not much of anything. Customers go down there then come right back here." I also noticed ONE macy's shopping bag in the entire mall. Everyone else had Dillards, Penneys, Sears and specialty shop bags. I decided to take a look at Messy's. It was just as I expected. They have dwindled their Ralph Lauren shop to about 1/2 its previous size. I didn't even see Nautica or Hilfiger anymore. You should see the racks and racks of clearance merchandise. It looks like you are in a TJ Maxx. I don't see how Macy's can last much longer. They have to be losing money hand over fist. Regardless of a takeover, I see large numbers of store closures and layoffs coming due to their marketing disaster.
Date:Fri, July 27, 2007, 6:29 pm CT
Posted by: Steven
The following which I put together from two different sources on the web is eerily similar to this debacle we are watching now.
All you need to do is substitute Marshall Field's for Dominick's and Macy's for Safeway and update the numbers and dates. Most of the quotes you pretty much can keep as is.
In 1998, DominickC-s then 116 stores were acquired by California-based Safeway Inc. for $1.8 billion.
Safeway closed the deal in just five weeks, not sufficiently considering the fact that DominickC-s business model, emphasizing prepared foods and in-store cafes, as well as its strongly unionized workforce, did not fit SafewayC-s low-cost, own label model.
Safeway soon began to push Safeway private-label products and eliminated local known brands.
When Safeway replaced DominickC-s private-label products with its own, loyal DominickC-s customers noticed. C,When C+Safeway SelectsC- was substituted, shoppers didnC-t know what to make of it,C. says Jim Hertel of grocery consultancy Willard Bishop Consulting Ltd.
SafewayC-s cost-cutting efforts also miffed DominickC-s shoppers. C,DominickC-s focused on purchasing produce and meat on quality first, price second. Safeway did just the opposite,C. he says, explaining that more expensive brands were swapped out.
C,It was readily apparent to DominickC-s shoppers that brands they were used to seeing werenC-t there anymore.C.
Between 2002 and 2007, Dominick's market share in the Chicago region declined from 24.4 percent to 14.5 percent.
During labor negotiations in 2003, Safeway unsuccessfully attempted to sell Dominick's for just a fifth of the purchase price, and reported Dominick's financial information as a discontinued operation, but, more recently, Safeway announced that it was retaining the chain.
When Safeway acquired DominickC-s, the company operated 111 stores with sales of $2.6 billion, according to Supermarket News, a New York-based trade publication for the supermarket industry.
After closing more than 20 stores since its acquisition, Safeway announced in February 2007 that it would close another 14 stores in the Chicago area and convert 20 existing stores to the lifestyle format.
After the store closings, Dominick's will operate 83 locations with sales of under $2 billion.
We need to make sure the Field's story ends differently. Cosmetic changes by Macy's are not going to win us back. When -- and we all know it will happen eventually -- Macy's puts the Field's name up for sale, we need to let all prospective buyers know that Field's shoppers are still here. We want our Marshall Field's.
Date:Fri, July 27, 2007, 3:10 pm CT
Posted by: Steven
I don't care if Oprah herself lights the great tree while Hizzoner Mayor Daley tap dances and a host of Hollywood celebrities parades by wearing only smiles, I'm not going to shop at Macy's.
Geez, you'd think all the comments posted on all the web sites in the last year would give Macy's a clue: we don't want you. You got rid of the name, the bags, the brands, the elegance, the cleanliness and the style that was all Marshall Field's, the one, truly great American department store. I lived in Amsterdam six years and traveled fairly extensively throughout Europe. KaDeWe in Berlin IS the most fabulous store I saw there and if there was a store in the U.S. that could rival it, it was Field's and Field's only. Not Macy's.
So once again, let's all spell it out for Macy's.
We don't want your stinking Alphoni, Charter Crap and STINC clothing.
We don't want your stinking dime store greeting cards and stationery.
We don't want your stinking plastic bags.
We don't want your stinking garish red neon.
We don't want your stinking Donald Trump junk.
We don't want your stinking Martha Stewart junk.
We don't want your stinking fruit fly salads.
We don't want your stinking salespeople dressed for mourning (although of all the stupid things Macy's has done, this one seems sadly appropriate).
WE WANT OUR MARSHALL FIELD'S. We want our Jimmy Choo and Dolce & Gabbana and Herman Miller and Field Gear and boutiques and brands from around the world. We want Chicago authenticity, not your lame New York huckster back alley switcheroo crap like the fake brands sold on the sidewalks of Times Square. That does not work here. This is not New York, New Jersey or Long Island. This is Chicago and Chicago shops at Marshall Field's.
Really. It doesn't take a rocket scientist or retail consultant to know this.
Date:Fri, July 27, 2007, 3:08 pm CT
Posted by: Maura
Hello Fields Fans,
It is important to write and let our voice be continually heard. I wrote a response to the Crain's article. It took all of five minutes.
I was a dinner with a friend whose friend is big in commercial real estate. If fact they know the family that owns Market Square in Lake Forest. Macy's never had a chance. No way did they want them part of the "square". But more distressing she said "oh haven't they already sold State Street". Either she is confused with an article that just came out valuing the jewels of the Macy's real estate or she knows something. I told her that no news of that nature had come out but she said she got it from the landlord. I have mixed emotions. I absolutely want Marshall Field's back at 111 State Street. However, I can hardly stomach seeing what Macy's is doing to our beloved Chicago icon.
Well I have been lurking and not posting for awhile. I still have a $50 gift card that I need to spend. So I go over to State Street to see if I can purchase something. I become so sad walking in the store I experience a visceral reaction and just seem to deflate. I lose my appetite and I want to cry. I never cry and am far more rationale than emotional.
Here are my observations (forewarning some may not seem very pc)
1. They have a section for Martha Stewart home goods on the first floor where the flea market was. Used to be a bike shop and Austrian ice cream shop (okay I have to say I never understood that choice by Field's). Anyway, I know there are Martha Stewart haters out there but the stuff is not unattractive. She does have taste. The quality is not fabulous more of a house brand level instead of say Frette. Also, I do understand the strategy since Home Goods have tanked under the Macy lead.
2. They also move the Flea Market to the lower level. I like it. I don't like it being in the basement near the discounted furniture section (bargain basements always a bad idea). However, I can't see the customer that are courting has really being in the market for antiques prices well over $100. This is a high end flea market which would have suited the tastes of the formal older-than-21, fashionable, loyal, and willing to pay for quality Field's customer. I can't imagine it going over well with who I saw shopping today at Macy's
3. The sale was on! Further reductions of 40% on already reduced merchandise of at least 50%.....isn't that pratically giving the stuff away. So my question is if Macy's execs are right and the Field's customers needed to be weened off coupons and sales. Then my question for them is "Where were all the customers?" The store at 1:30 on a Friday afternoon was dead. So I guess it must have something to do with the merchandise because there were no old Field's customers or new reeducated Macy's customers.
4. The have expanded the Barbara Barry china and bedding as well as Baker furniture. Unfortunately there was no one there to notice.
5. The customer associates appear to be mainly new and they are sort of a rough and tumble group. Maybe it's the black required uniforms but they just don't have the elegant appearance of the sales associates of the past. They also tended to gather together and have really loud conversations that are not work related. Not good.
6. The customers are very typical of who is shopping State Street which I now call Discount Row. These are people who are shopping for a bargain. I don't know how to write this without be offensive. Just to say that when it was Marshall Field's I think it was a place all individuals were proud to shop at. Marshall Field's showed the customer respect and the customer showed Marshall Field's respect.
I hope to see most of you the 9th!
Date:Fri, July 27, 2007, 1:49 pm CT
Posted by: Judy M
I just read the post and article regarding the Chicago History Museum - shameful!!! Which is just what I said in an email to the museum. It's shameful that an institution showcasing the rich history of this city would have anything to do with an entity that has done nothing but destroy part of that same history. I'm writing Joffrey Ballet next.
Viva La Field's!!
Judy
Date:Fri, July 27, 2007, 11:53 am CT
Posted by: BenR
I live in Los Angeles. When I first moved here i missed Marshall Fields. Back then in Los Angeles we had Bullocks, Robinson's, The Broadway, and May Company. Over the years there have been many changes here. Bullocks which was a great store was purchased by Federated Stores. Eventually they changed the name to Macy's. Bullocks was a great store with great service. The Broadway was also bought out by Federated and eventually all the stores became Macy's or Bloomingdales. May Company (which was a lower quality store) bought out Robinson's which was a very good store with a branch in Beverly Hills. It then became Robinson's May which was a very average store. Now in the Los Angeles area we only have Macy';s, Bloomingdale's, Nordstrom, Sak's Fifth Avenue, and Neiman Marcus. So basically in the Los Angeles area there is only one full line department store, Macy's. It is sad as we don't have Lord and Taylor and Carson's as an alternative. Macy's basically has a monopoly in the Los Angeles/Orange County/San Diego areas. Sad to say that the government let Federated buy all these regional department stores.
Date:Fri, July 27, 2007, 11:39 am CT
Posted by: I
A long time exec of Macy's North is leaving. Details will be no doubt announced but seems like everyone is looking to get out of the mess Macy's Inc has created.
In other news, Macy's spun the health department closing to its employees as part of a fruit fly epidemic that closed several well-known establishments. How funny they have to include other establishments so as not to look like the losers they are.....
Date:Fri, July 27, 2007, 11:13 am CT
Posted by: gle
I can't believe the stupidity of Messy's. See this one--"Macy's to lure ex-Field's Chicago fans." It has a place for comments.
http://www.upi.com/NewsTrack/Business/207/07/27/macys_to_lure_exfields_chicago_fans/9171/
Date:Fri, July 27, 2007, 9:59 am CT
Posted by: Drew
Wasn't this latest proclamation essentially what Terrence Lungreed said when he announced the macy*fication propaganda some time ago:
"I take it as our responsibility in marketing to bring back excitement to department stores," said Norm Yustin, a former Leo Burnett executive who joined Macy's North in Minneapolis in March as senior vice president, marketing. "Department stores have a legacy of being magical. That's my vision."
We have all witnessed the "excitement" offered by macy*mart. There was so much "excitement" that customers became overwhelmed and "confused" by all the "affordable luxury." No doubt these latest initiatives will "re-educate" customers who will realize the error of their ways and come to "love" macy*s.
Isn't this a fine example of "locking the doors AFTER the horse gets out of the barn"?
Date:Fri, July 27, 2007, 8:55 am CT
Posted by: L. Grand
Better yet would be:OPRAH WINFREY, MICHAEL JORDAN AND RACHEL RAY TO LIGHT THE GREAT TREE AT STATE STREET
THE ONGOING CELEBRATION OF THE OF THE GRAND RE-OPENING OF MARSHALL FIELD'S STORES CONTINUES UNABATED IN THE MIDWEST
Date:Fri, July 27, 2007, 8:38 am CT
Posted by: Dean
May Department Stores arranged to bring us Lord Wedgewood & his presence at the 2005 Great Tree lighting long before Federated closed their purchase of Field's in August 2005. In an attempt to further restore the elegance to our Marshall Field & Company May even brought back the "monogram" logo of MF&Co in store decor.
Fast forward to Christmas 2007, a year plus of new ownership, who's lighting OUR TREE? Martha Stewart! What a marketing division - further proof that they don't get it! Dean
Date:Fri, July 27, 2007, 8:23 am CT
Posted by: Dean
This is regarding today's Chicago Tribune/Business article - New Bid to Win Over Shoppers.
The opening line says it all. "In retail, image is everything." The swath of marketing initiatives unveiled to attract more shoppers continues to demonstrate that New York doesn't understand Chicago.
Some, perhaps many of us, will visit 111 N State to view (monitor) the exhibit celebrating 100 years of the Tiffany Ceiling, The Great Clock, The Walnut Room and The Great Tree. The article states they are working with The Chicago History Museum to create the exhibit. Macy's donated everything to them with the hope of being rid of Marshall Field & Company! We will be guests of our host but not customers. Yes, IMAGE is everything! Our purchasing power will return to 111 N State St only if it is Marshall Field & Company.
Marhall Fields is Chicago! Thank You for allowing me this opportunity. My congratulations and support to all who are making a difference, Dean
Date:Fri, July 27, 2007, 7:52 am CT
Posted by: Denise
re: s.jones article in Trib.(Business) today 7/27 "Macy's plans new bid to win over shoppers" : well, that's a new idea! then there's all the sickening part about martha stewart being 'on hand' for the lighting of the Great Tree, after she's decorated it this year, and the "martha stewart gallery", and the lounge for the 'elite card holders'!, and on and on BUT at least it ended on a very nice note. ...."the biggest challenge they have with that one specific store (111 N State) is that it has such a Chicago emotional standing." apparently that part is coming across loud and clear, finally.
Date:Fri, July 27, 2007, 1:41 am CT
Posted by: Erick
Regarding Macy's celebration of the 100th Anniversary of the Walnut Room, Tiffany Ceiling, etc., I am really ticked off by this gross display of arrogance.
Let's do something creative to show Marshall Fields is still alive in the hearts and souls of true Chicagoans.
V I V A L A B O Y C O T T !
Date:Fri, July 27, 2007, 12:23 am CT
Posted by: Jim McKay
All the news stories this week about the stores formerly known as Marshall Field's show that the return of this great icon is approaching a pivitol point. If you want to help Field's come back it's ESSENTIAL that you promptly respond to the various articles and TV news segments. The media needs to be reminded that the brand Marshall Field's and the store at 111 N State are only of maximum value when they are together. Above all else, send the message that Chicago will settle for nothing less than the quality and service that make the name Marshall Field's an essential part of Chicago yesterday, today and tomorrow. Again, whenever you see something about Marshall Field's, Macy's, buyouts, sales stats, and more, do your part by writing in to the newspaper, TV station or other media outlet that is publishing the information. Do this even if it is favorable to our cause. Even if they do not print your letter, it registers with those who are edit ors, producers, content providers, etc.
Just to get you started in case you don't have the info handy, here are some suggestions.
* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated c opy of your response,if you get a copy at all. It is very important that you keep a copy for your records.Please continue to help bring back Field's!* The Letters to the Sun-Times should be sent to: letters@suntimes.com
* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com
* The Letters to Crain's Chicago Business should be sent to: letters@chicagobusiness.com.
* About New York Times Letters to the Editor: They should be especially succinct and sent within 48-72 hours to letters@nytimes.com
* NY Times also has suggestions for letters: http://www.nytimes.com/ref/membercenter/h elp/lettertoeditor.html
* Please remember to include a daytime phone number for verification purposes.
* Be certain to indicate in your letter that it is "for publication."
* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclu sivity.
* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the largercause.
* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.
Jim
Date: Thu, July 26, 2007, 10:45 pm CT
Posted by: M Scalzitti
Crains Chicago Business Story: "Martha Stewart to Light Tree at State Street Macy's"
http://chicagobusiness.com/cgi-bin/news.pl?id=25817
Date: Thu, July 26, 2007, 10:44 pm CT
Posted by: Pat C
It's about time CBS 2 News finally reported OLD NEWS tonight.
Date: Thu, July 26, 2007, 10:44 pm CT
Posted by: Denise
CBS2 Chicago News Segment: "Has Macy's Struck Out In Chicago?"http://cbs2chicago.com/topstories/local_story_207221132.html
Date: Thu, July 26, 2007, 10:27 pm CT
Posted by: Sarah
In her June 27 Chicago Tribune article, "Macy's plans new bid to win over shoppers", Sandra Jones outlines in detail Macy's many new "marketing initiatives" to attract customers to the State Street store:
http://www.chicagotribune.com/business/chi-fri_macyjul27,0,3459700.story
I am terribly disappointed to learn that the Chicago History Museum is working with Macy's to create a special in-store exhibit highlighting the 100th anniversary of the Tiffany Ceiling, Great Clock, Walnut Room and Great Tree... all Marshall Field's creations that have been commandeered and diminished by Macy's. It is offensive to all Chicago for Macy's to "highlight" these wonderful Field's icons not as a tribute to Field's, but as a means to attract customers into Macy's.
Furhtermore, the Joffrey Ballet, with its new home to soon open a block away on State Street, has agreed to work with Macy's on the holiday window theme. As far as I'm concerned, the Joffrey has sold its soul for some advertising space in Macy's windows and no true, Chicago based, world-class arts organization would do such a thing. Joffrey has just shown itself to be as down-market and tacky as Macy's.
Date: Thu, July 26, 2007, 10:23 pm CT
Posted by: james p
Folks, after coming back from another trip to Europe, I must say, we all lost a great deal of American retailing distinctiveness when we lost Marshall Field's. If anyone reading this has the good fortune to go to London, please head to Selfridge's or Harrod's, although the latter has diminshed in quality over the last 10 years. They still know something about how to appeal to customers, both existing and younger with stylish merchandise, savvy marketing, and both have continued to renovate and re-think their interiors and displays almost continually.
Even more impressive was my trip to Berlin. No visit there would be complete without stopping in to KaDeWe, or Kaufhaus des Westens. www.KaDeWe.de I have to say this is probably the most elegant, well-merchandised and comprehensive department store I have ever been in. It is reportedly the second largest department store in Europe after Harrod's. I spent nearly five hours there and could've easily spent the day. Unlike the cruddy way (the remaining few) American department stores are now schlockily merchandised and managed, KaDeWe has full lines of mid-to-high level fashion, elegant designer boutiques, books, toys, electronics, home furnishings, traditonal and unique customer services, and the entire sixth floor is an enormous food hall that I dare say exceeds Harrod's on all accounts. That floor alone is worth the trip. (now think about the infested State Street 'food court'.....you can only feel cheated)
KaDeWe has recently been renovated and it is truly a showplace, and they are now celebrating 100 years in business. In all fairness, so has London's Selfridge's and they have also done a marvelous job of creating a distinctive brand that people make special trips to London just to enjoy.
These places made me yearn for the day that someone, anyone with modicum of creativity could take control of State Street Marshall Field's and re-establish, enhance and re-think what that store meant to all of us. If anything, I saw KaDeWe (and Selfridge's) as what Marshall Field's was on the way to becoming, had Target not sold the division to May Company and its eventual disasterous takeover by Macy's.
If you think that a store like KaDeWe can only happen in Europe and in a city like Berlin, consider that it had been owned since the early 90's by Karstadt, a relatively middle of the road retailing conglomerate, that allows KaDeWe to be run in a what they call their 'Premium Division'. Karstadt operates many different big box chains of its own and I'm sure uses its clout to assist KaDeWe in its supply of goods, while allowing it to maintain and offer higher-end goods and fashion as well. Also, KaDeWe has only one location, so the argument that such a singular store can't be operated profitably also appears to be false. If Berlin can do it, why can't Chicago?
In contrast, the pathetic, non-thinking corporate lemmings at Federated/Macy's couldn't be bothered with something so creative and well-thought out. They think that their 'Way to Shop' branding idea is all that we care about along with a discount on a cheaply made 'Alfani' jacket. Mr. Lundgren appears to play us all for fools and flat-out lies to us all about how his internal survey says we wouldn't have minded the name change. It's not just the name change, but the stuffing of (the former Field's stores) with poor quality house-brand merchandise, lousy customer service 'enhancements' (scanners and I-pod vending machines!) and the arrogance of not even attmepting to listen to your best customers that most infuriates us. If Macy's survives in its present state, it will be because someone saw the value in spinning-off and returning Marshall Field's (and Maybe Dayton's and Hudson's?) to their respective identity and re-merchandise them to appeal to the shopper as a distinctive alternative to 'national' boring brands.
We can only hope. With any luck, by 2008, we will once agian celebrate distinctive department store shopping in America and in Chicago at our own Marshall Field's.
My Field's card never left my wallet. I'm waiting.........
Date: Thu, July 26, 2007, 9:40 pm CT
Posted by: jimmy gimbels
Oh, the Channel 2 story is too good to be true...it is already posted on their web site...be sure to take the poll about Macy's!
THESE QUOTES FROM THE STORY ARE WONDERFUL:
CBS 2's Diann Burns reports, Even though Marshall Field's was slumping [ACCORDING TO WHOM?], some shoppers feel like in Macy's, the glam is gone. There is no Dolce and Gabana and no Jimmy Choo. [GOT THAT RIGHT..BUT THEY DO HAVE ALFARNI AND EVERYONE'S FAVORITE EX-CELLMATE: MARTHA STEWART]
"It's just a different mindset now,C. said shopper Cindy Hearst. C,Marshall Field's was the top of the line, so they're going to have to step up a little." [MORE THAN A LITTLE]
C,When they replaced my FieldC-s card with a Macy's card it in the mail, I cut it up,C. said Jenny Llakmani. [GOOD FOR YOU JENNY...WELCOME TO FIELD'S FANS!]
"They act like they don't like youC like you bothering them,C. said Sofia Felters. [SAD BUT TRUE]
C,I've not set foot in the store,C. said Shannon Kelly. C,I don't intend toC ever.C. [SOMEONE SEND SHANNON A BUMPER STICKER]
C,I've been there twiceC dissatisfied with the service, selection and the condition of the store,C. said one man in his 50s. [MACY'S DOES NOT DISCRIMATE, THEY DISAPPOINT EVERY AGE GROUP]
Date: Thu, July 26, 2007, 9:03 pm CT
Posted by: RJ74
Dear Fields Fans,
Please take a moment to copy and paste this link into your browser. Notice all of the Macy's employees and how fed up they are. It is very sad to see. It certainly seems like the staff are just as upset as the guests.
http://www.nobosh.com/Article/Macy's-Buyout-by-Goldman-Sachs-and-Kohlberg-Kravis-Roberts-Possible/658/
Respectful Regards Once Again,
RG74
Date: Thu, July 26, 2007, 8:38 pm CT
Posted by: RJ74
Dear Fields Fans,
Well here we are in the middle of the summer and as I sit here wishing for some fine Marshall Field's goods to purchase from their website, there are none to be found.
I truly wish that Federated/Macy's would get to work on putting together a Christmas gift to the midwest scenario where they welcome back Marshall Field's traditions,full-service and quality synonymous with the great mid-west store we love, Marshall Field's & Company !
Respectful Regards As Always,
RG74
Date: Thu, July 26, 2007, 8:12 pm CT
Posted by: Steven
Uh, can someone explain something to me? Now I can see a tourist being eager to shop at Neiman-Marcus or Saks since there are only about 30-some of each of those stores in the U.S. I can see a tourist eager to shop Nordstrom since there are only about 200-some of those stores in the U.S.
But Macy's? Come on. There are over 800 Macy's stinking up just about every good-sized town in every state in the union.
And while North Michigan Avenue definitely has its crowds, has anyone else noticed a shift to the south? Millennium Park and the Loop seem to be becoming the new "in" tourist mecca and this will surely be reinforced when the addition to the Art Institute opens and Block 37 is completed.
Focusing on Water Tower Place just seems like throwing more money away at a bad idea and that idea has a name: Macy's.
Oh but silly me. What else would we expect.
Date: Thu, July 26, 2007, 7:46 pm CT
Posted by: PC
CBS2 News will have a Macy's story on the ten pm news tonight.
Date: Thu, July 26, 2007, 5:52 pm CT
Posted by: Brad
We talk about the thousands, tens of thousands or hundreds of thousands of former Marshall Field's customers who have been turned off by Macy's. I think that it is, in fact, millions of customers that Macy's lost due to its decision to eliminate and replace Marshall Field's.
Prior to the change, Marshall Field's on State Street attracted more than 9 MILLION customers each year. If sales are down between 30% to 40%, as estimated by vendors, analysts and tax receipts (Macy's won't disclose the actual numbers), then MILLIONS of customers have been lost at the State Street store alone! Just imagine how many former Marshall Field's customers Macy's has driven away and alienated throughout the midwest.
Date: Thu, July 26, 2007, 5:36 pm CT
Posted by: Gayle
RE: the article in the Sun Times about changes at Water Tower
I loved the part about Michigan Avenue being a "tourist mecca." Funny, but 111 N. State used to be a tourist mecca too, before it was destroyed...
gayle
Date: Thu, July 26, 2007, 5:13 pm CT
Posted by: David K
Hello Everyone!
The way I'm interpreting it, Macy's is getting more and more desperate as days go on and trying to impress tourists and youth who are not as familiar with Marshall Field's as the rest of us. This market is their last resort for any possible success in the Chicago.
This also tells me that they're in the process of bailing on State St and solely concentrating on the Michigan Ave location since it is such a tourist thoroughfare. Most people don't associate Field's with Michigan Ave. I'll admit I was surprised when I saw Field's on Michigan for the first time. I don't think they care about State St. anymore.
I also think that the "First Friday" and "Fashionista" events are just some last minute sucking up publicity stunts. These are also just different terms for events that Field's has done in the past i.e. The Vertical Fashion Show, Glamourama, etc.
The Macy's cookbook insults me because I'm sure all the recipes are originally Marshall Field's and if not, they're exploiting something (the idea of even having a cookbook) that was originally Marshall Field's. Who wants a Macy's cookbook anyway? The Herald Square store doesn't even have a restaurant in the same league as those on the 7th floor. So where did these recipes come from?
The whole bit about "collaborations with Chicago fashion designers" is an empty promise. They have been saying that ever since the acquisition and nothing has come of it.
Mentioning The Great Tree this early in the season tells me that that is the only positive thing left traditionally Field's that will bring customers to the store, so by announcing it now and reminding everyone, they hope it will bring customers in sooner.
Let's not even get started about Martha Stewart. Why would they want to sell something that has been at Kmart for years?
Thanks for letting me vent.
DK
Date: Thu, July 26, 2007, 4:38 pm CT
Posted by: Robert
A Macy's "cookbook?" Do any recipies call for flies? Oh, that's just tooo funny! I could just hear Leno or Letterman - or Jon Stewart - making cracks about that.
Date: Thu, July 26, 2007, 2:44 pm CT
Posted by: LiMack
Watching what is going on with Macy's in the Chicago area is so sad. It has been bad for customers, for tourists, for employees, for stockholders, for the physical plants, and for the health of the cities in which the former Field's stores are located. It has also been very bad for Terry Lundgren's reputation as a marketing "expert". How much better for absolutely everyone had Lundgren reversed course right after the disastrous Christmas sales period when it was obvious to everyone (probably including him) that re-branding Field's had been a colossal mistake. At that point things were still recoverable for Federated.
Just imagine the following scenario: At that point six months ago had Lundgren used his considerable charm and charisma to sheepishly announce, "Well, the public has spoken and we are listening. In the words of a great American retail giant, we ARE going to 'give the lady what she wants'. Starting today we are arranging to put the Marshall Field's signs back up, will begin to restore the color scheme you love, and will put our efforts into positioning Field's at the forefront of American retailing where it belongs. We are sincerely sorry we missed the boat on this, Chicago, but with your patience we will make it up to you. Welcome back to Marshall Field's!" Just imagine that scenario.
Sure, Lundgren would have been a little embarrassed. But really, don't you think that overall he would have been viewed as a stand up guy and seen as an insightful, decisive CEO who recognized and fixed a problem before it got way out of hand? Back then the majority of Field's sales and service professionals were still available, the buildings were still mostly kept up, the favorite Field's brands could have been ramped back up, and former Field's customers had not yet firmly set new shopping habits. Shoppers would have rewarded Lundgren for doing the right thing and would have flocked to Marshall Field's in gratitude.
But those were the conditions six months ago. Now, it will take new ownership and vigorous new leadership to salvage what is left. But it CAN be done. And it is worth doing. Field's CAN come back. Shoppers WILL return to a fully restored Marshall Field's. Let it be soon.
Date: Thu, July 26, 2007, 1:59 pm CT
Posted by: Jim McKay
Today's Chicago Sun-Times has a report from Sandra Guy about Macy's in Chicago.
Macy's is testing some changes at Water Tower to appeal towards twenty-something tourists. New paint, a new Macy's private label clothing line, an INC boutique and other features are to be implemented. Today, Macy's is to announce details of a new Macy's cook book, Chicago fashion designer collaborations, Great Tree decorations, and Martha Stewart home furnishings.
The full article can be viewed starting on page 50 or at:
http://www.suntimes.com/business/484581,CST-FIN-macys26.article
Date: Thu, July 26, 2007, 10:42 am CT
Posted by: gle
I saw the Channel 7 6:00 p.m. news coverage last night. BRAVO! It certainly made my day.
Judging from what I read on this and other websites, and the comments I get from wearing my Field's button, I agree there is DEFINITELY a market for the return of Marshall Field's to Chicago. We have to continue to let whoever might acquire the store know there are Field's customers outside and their numbers are growing.
Date: Thu, July 26, 2007, 1:24 am CT (and other times-see below)
Posted by: David, Scott, John, Clint, Phillip & Paul F
Note from Jim McKay:
Several of you wrote about the tradgedy at State Street last night.
Last night, just after the 8 pm closing at the State Street store, a man fell to his death from the eighth floor of an atrium. The man was not a Macy's employee and authorities are still working to determine if it was a suicide or an accident. Quite sadly, this atrium has been the site of suicides through the years. May God bless the souls of those whose lives have ended in this space, as well as those who have been affected by last night's tradgedy and other tradgedies similar to it.
Date: Thu, July 26, 2007, 12:32 am CT
Posted by: MacyLoverNot
The Consumerist,Shoppers Bite Back: a website to vent and truly fight back with words against the management of Macy's who think their customers are stupid and can be made to accept their way to shop !
http://consumerist.com/consumer/shopping/macys-to-be-bought-out-280313.php
I note the quote:
"Macy's To Be Bought Out?
According to Women's Wear Daily, struggling, Cincinnati-based retailer Macy's may be the target of a buyout. Despite grand plans to become a nationwide discount department store, Macy's has been struggling to make any money."
Consumerist.com editors request to be tipped about issues with Macy's stores by emailing tips@consumerist.com
Date: Thu, July 26, 2007, 12:19 am CT
Posted by: RG74
Fellow Fields Fans,
ABC 7 WLS HAD A GREAT REPORT LAST NIGHT! CHANNEL 7 WLS SET THE RECORD STRAIGHT, ISN'T IT WONDERFUL?! MY FAMILY AND I ARE PROUD TO BE COUNTED UPON THE MANY MANY PEOPLE WHO ARE WAITING FOR THE DAY WE CAN RETURN TO OUR BELOVED MARSHALL FIELD'S ! SERVICE RESTORED,FIRST CLASS ELEGANCE,CLEANLINESS AND STYLE,REAL DESIGNERS, THE ORIGINAL MARSHALL FIELD'S RESTORED !
-----LAKE FOREST IS THE FIRST CASUALTY IN THE MACY-FICATION DEBACLE.....CAN YOU IMAGINE ???? TELL YOUR FAMILY and FRIENDS TO START WRITING TO THE LOCAL MEDIA AND TO MACY'S WEBSITE. MARSHALL FIELD'S QUALITY IS WHAT MAKES MID-WEST SHOPPERS SHOP ! ------
That retail analyst was pretty smart, so were 60,000 plus people who signed a petition. Just think of how many tens of thousands of others have stopped their gift giving at the stores now called Macy's !
THIS IS NOT JUST ABOUT THE STATE STREET STORE...THIS IS ABOUT THE MID-WEST STORES....ALL OF THEM THAT WERE TAKEN AWAY FROM US ! STATE STREET IS ONLY THE CALLING CARD FOR THOSE WHO WANT TO MAKE MARSHALL FIELD'S THEIR HOME FOR FULL-SERVICE SHOPPING EXPERIENCES !
By the way, what is happening in Minnesota and Detroit regarding sales figures these days ?
Respectful Regards As Always,
RG74
Date: Thu, July 26, 2007, 12:01 am CT
Posted by: RG74
TERRY LUNDGREN,HERE IS HOW YOU CAN SAVE FACE AND SAVE YOUR JOB....GIVE MARSHALL FIELD'S BACK TO THE MID-WEST ! You want to know why your sales are down. Because you have taken away the finest brand known to department store lovers in America, MARSHALL FIELD'S !
NOT ONLY HAVE YOU TAKEN AWAY THE BRAND NAME, BUT ALL THE CHARACTERISTICS OF THE BRAND SUCH AS QUALITY,FULL-SERVICE,STYLE,REAL DESIGNERS,CLEAN QUALITY FULL-SERVICE RESTAURANT SUPPORT, ALL OF IT !
NOW IS THE TIME TO BRING IT ALL BACK !!!!!!!!THE REAL QUALITY !
Here Terry, I'll write the commercial out for free:
ATTENTION MIDWEST LOVERS OF QUALITY, YOUR FAVORITE STORE IS MAKING A COMEBACK, AND WE'RE HAVING A PARTY AT ALL STORES TO CELEBRATE INCLUDING A FIRST CLASS DINING PARTY AT THE WALNUT ROOM ! FIELD GEAR,WORLD CLASS DESIGNERS, THE RETURN OF THE BEAUTIFUL GREEN SHOPPING BAG AND SO MUCH MORE,IT'S MACY'S GIFT TO THE MIDWEST --- MARSHALL FIELD'S AND IT'S BACK !
STOP SPENDING MONEY ON A MACY'S WHEN YOU COULD BE MAKING MONEY WITH MARSHALL FIELD'S BY DOING THINGS RIGHT !
As Always,Respectful Regards,
RG74
Date: Thu, July 26, 2007, 12:01 am CT
Posted by: Paul P
Regarding the ABC7 interview:
You'll notice that the lady who worked for 45 years for Field's is holding a Field's Fans leaflet that she probably just picked up during the segment with the Field's Fans leafleter. Her timing seems to be a happy coincidence with the interview. The fates are on our side.
http://abclocal.go.com/wls/story?section=local&id=5511343Date: Wed, July 25, 2007, 11:14 pm CT
Posted by: undergroundchicago.comI can't wait to see whether the 7/26 lunch crowd shows up following the 2 day closure.
Has anyone else noticed that groups of Loop workers no longer meet for lunch in the basement? I now see mostly tables of single office worker types (and tourists).
Date: Wed, July 25, 2007, 10:59 pm CT
Posted by: RG74DOUBLE TAKE: DARK GREEN AWNINGS ON MOTHER STORE MACY'S HERALD SQUARE ????? IF SO,WHY CAN'T FIELD'S FANS HAVE THEIRS ?
WHY CAN'T FIELD'S GREEN AWNINGS STAY ON FIELD'S WHERE THEY BELONG ?
ANSWER: BECAUSE TERRY LUNDGREN'S EGO IS MORE IMPORTANT THAN THE THOUSANDS OF SHOPPERS WHO HAVE STAYED LOYAL TO THE BRAND FOR OVER ONE-HUNDRED YEARS !
*******FEDERATED/MACY'S BOARD OF DIRECTORS, NOW IS THE TIME TO PUT A STOP TO THE TRASHING OF AMERICA'S MOST TREASURED DEPARTMENT STORES !
NOW IS THE TIME !!!!!
As always,respectful regards,
RG74
Date: Wed, July 25, 2007, 10:25 pm CT
Posted by: StevenLOVED the ABC 7 video bit, available online at its web site: http://abclocal.go.com/wls/story?section=local&id=5511343
Best part was definitely where ABC7 replays the footage of the September 2006 interview with Lunkhead himself where he reiterates the same old same old survey results that said two-thirds polled wouldn't mind the name change. Yes, Terry, but as any fourth grader can point out, that means one-third WOULD mind the name change (and as we have seen, mind it very much).
But that's not why I love it as the best part. The best part is now we know that those remarks made by Lundgren last September were wrong and that Field's needs to come back.
Date: Wed, July 25, 2007, 9:48 pm CT
Posted by: Paul ReichartI just visited Oak Brook tonight to pick up some clothes for work at Lord & Taylor. TONS of empty parking spaces by the M store & adjacent parking garage, but not in front of Lord & Taylor. Side note to Jimmy Gimbels - Oak Brook hasn't changed their parking lot signage either - Marshall Field's script still on all parking lot signs! Good job on ABC7 tonight - I noticed they mis-spelled "Lundgren" as "Lungren!" Hopefully soon it won't make a difference!Date: Wed, July 25, 2007, 8:42 pm CT
Posted by: DrewHA! HA! Told ya so, Lunkhead!!!
The ABC7 segment strips away the facade that Lunky and His Flunkies have built since last September. The truth has been told!
If macy*mart fails in Chicago (and that's a given), what about the other regional retailers? Will some of the grand local icons be returned as the Red Star is banished to the trash bin of retail history? Will the genius who told Lunkhead the "survey" results determined that shoppers would love macy*mart be publically identified? In retrospect, the September 2006 clip of Lunkhead proclaiming that macy*mart would be a huge success has come back to bite him in the posterior.
This news feature is priceless! The analyst who told Lunkhead that the macy*fication wouldn't work and the organizers of the boycott are having a good laugh at macy*mart's expense!
http://abclocal.go.com/wls/story?section=local&id=5511343
Date: Wed, July 25, 2007, 8:21 pm CT
Posted by: Margaret E. JohnsonWe're in trouble if the fruit flies get a severance package - then we will really know where we stand in the realm of things! So many people are going how can they operate? Will I be in the next round? Heard there's a second round coming soon where we will have to promise to stay until November instead of the current package insisting on October. They have broken up the old gang at all the stores. Minneapolis wants change, too! We probably can't have our beloved Dayton's but we'll cheer for Marshall Field's and the customer service level we were happy to give customers. I picked up a wedding gift - it got placed in a box - ribbon thrown inside - the box had a sticker across the top. I peeled it off and it says "Marshall Field's". The sticker was loose and coming up from the edges. Nice. This says tons about their customer service level.Date: Wed, July 25, 2007, 7:19 pm CT
Posted by: Mary AnneNice job on the ABC 7 Chicago News piece. If you missed it (it's over 2 minutes long), Follow the link and read or watch the newscast.
http://abclocal.go.com/wls/story?section=local&id=5511343
Date: Wed, July 25, 2007, 6:18 pm CT
Posted by: jimmygimbelsTHREE CHEERS! GREAT SEGMENT ON THE CHANNEL 7 NEWS.
AND THANK YOU CHANNEL SEVEN FOR FINALLY GIVING AN ACCURATE STORY ABOUT MACY'S FAILING IN CHICAGO!
http://abclocal.go.com/wls/story?section=local&id=5511343
Date: Wed, July 25, 2007, 4:23 pm CT
Posted by: Jim McKayWord has it that today's ABC7 news at 6 will have a story about the state of the conversion of Field's to Macy's.Date: Wed, July 25, 2007, 3:02 pm CT
Posted by: ameliathere is a very interesting ongoing discussion about a chicagoist.com article posted yesterday (re: the health inspection).
http://chicagoist.com/2007/07/24/this_never_woul.php#comments
i am 24 years old and have noticed that those amoung the 18-30 age group and are likely to read chicagoist tend to have a lot less understanding about the support for this cause....and are very quick to challenge those who want to see macys go - which can be both sobering and very healthy.
people who comment on macys articles elsewhere tend to be in agreement - bring back fields, etc. people who dont care about macys/fields dont bother to comment. however, in this situation, people are equally reved up on both sides of the fence.
a very accurate slice of the younger demographic, and you have to admit some of them make good points....but no matter, the protest/boycott continues to gain momentum.
Date: Wed, July 25, 2007, 2:38 pm CT
Posted by: Mrs. WAll,
Had to share a funny story with everyone, I had just stopped into Costco over lunch hour on North Clybourn picking up a few items. As many of you know who visit Costco, they serve to their customers free samples of many of their food products. One of the ladies today serving a great salmon spread was yelling out " No Fruit Flies in Our Products", everyone was getting a good chuckle. Several around the lady serving were all chiming in of their own personal horror stories about Messy's.
As one customer noted, "Were else did it get its name of Messy's if it were not for its total disrespect for Marshall Field's". Messy's continues to be in a downward spin here in Chicago and across the nation. M stock is off 2.50% today, can't imagine KKR is having a hard time putting deal together, they probably are holding out for a cheaper strike price.
Viva la Boycott! My back to school shopping is going well at Von Maur's, Carson's, Kohl's and Lord & Taylor!!
Mrs. W
Date: Wed, July 25, 2007, 2:36 pm CT
Posted by: Jim T.Macy's wanted to expand and fill in the last geographic gaps in their chain, so their foray has been entirely ego driven. The last several months have also shown that it was a pretty ill-conceived venture, certainly in the upper midwest, but also in a number of other places.
The problem is all Macy's knew was that it wanted to be really big, at any cost, so it undertook practically no market analysis to determine what consumers in the acquired markets really expected or wanted. As a result, we now have comparatively tacky and dingy stores, obvious knock-off brands (e.g, "Alfani") and a national-chain mentality that simply doesn't mesh with local expectations. The Lake Forest Macy's outpost stood out like a sore thumb and 111 N. State looks awkward to say the least in its new Target-esque color palate and tacky merchandise.
On a related, and somewhat similarly sad note, I don't know if anyone's noticed that White Hen pantry stores are now being rebranded as 7-Elevens. The deli counters and other fresh items are vanishing in favor re-heated taquitos and frozen pizza, alla a Kwik-E-Mart on the Simpsons. Apparently, 7-Eleven's only concession to local Chicago consumers wil be to spike the existing 7-Eleven coffee with more caffeine, because that's apparently what their market analysis said differentiated Chicago from every other market.
Date: Wed, July 25, 2007, 12:54 pm CT
Posted by: RG74QUESTION: Regarding Lake Forest,when did you ever see the green awnings in the down position since Federated took over ? I sure wouldn't be surprised if Macy's/Federated management told the store employees to keep the green awnings up in the air and closed !
This is so sad. Lake Forest was a jewel box filled with what used to be the best of the best at Marshall Field's. Ladies especially would go to the store to get cocktail dresses and the best of the best that Marshall Field's had to offer...which was a lot !
How could this go on ? Why don't they care ? Federated/Macy's management is hurting so many people as the post from the former May Company executive indicates.
HOW SAD ! Can you, are fellow Field's fans describe details about Lake Forest ? I was only in the store once !
Thank you,
RG74
Date: Wed, July 25, 2007, 12:27 pm CT
Posted by: Philip EichlerA day later and the story in the Tribune about the Macy's food court filth is still the SECOND most e-mailed story in the Trib's on line edition. That alone speaks loud and clear what Chicagoans think of their former Field's and it's current squatter regime.Date: Wed, July 25, 2007, 7:40 am CT
Posted by: jimmygimbelsLook back a few months my Field's Fans Friends. Remember when Macy's was touting an "exciting and new" retail concept for the lower level of the State Street store? An upscale food market was mentioned. Instead we got fruit flies and backed up drains. No wonder it is now call "The Cellar"
Watch for this turn of events be an excuse to bring in outside vendors like Pizza Hut and Panda Express...McDonald's too. Macy's doesn't want to be in the food business. Heck, they can't even handle clothing and home goods. I shudder to think what is going on behind the scenes on the 7th floor. I think the Walnut Room's days are numbered. Perhaps Macy's will put a TGIF or Bennigan's in that space.
Blame the employees for the Marketplace mess? No, blame upper management for lack of proper food handling training and for cutting the maintenance staff. Those 10 people must have been doing something...my guess would be keeping the food areas up to par.
Now Macy's is cutting hours, salaries and commissions. Service was iffy as it is. Now service will be totally non-exisitent. My local Macy's is usually staffed by unsupervised high school and college kids who really couldn't care less. Very few people, except for the ex-May Co. people, actually have knowledge of the merchandise. Have fun. Go to Macy's and ask the guy on the cell phone (you can tell he is a Macy's employee - dressed in black and leaning on the counter under the sign that says "Customer Service") a question about All-Clad cookware. You get a blank stare. Ask the girl in the Children's area (again dressed in black but most likely chatting with the girl from linens) the difference between a 10 regular and 10 slim in boys pants. Your answer will mostly likely be "HUH"? You get the idea.
Macy's is in the same league as JC Penney and Kohl's - both doing a better job at grabbing the majority of In addition to people at the registers, they have people in key departments to provide service and assistance with sizing and fit. Kohl's is following suit. These two are in a battle for the middle income shopper...and leaving Macy's in the dust.
Now the Lake Forest store is closing. No suprise. I wrote about that several months ago. You think your local Macy's store is empty...Lake Forest could go for hours with NO ONE WALKING IN THE FRONT DOOR. Why? Wrong merchandise for the north shore crowd. According to the Macy's spin machine, those peole went shopping at the larger store at Northbrook Court. Yes, the North Shore (upper income)shopper went to Northbrook Court but to go to Lord and Taylor and Neiman Marcus...not Macy's. Funny, how that mall still has "Marshall Field's" on directional signage.
I am jimmygimbels. I go to Macy's (to look but never buy) so you don't have to!
Date: Wed, July 25, 2007, 7:19 am CT
Posted by: MitchSo, that little speck inside my Chicago produced Frango Mint was acctualy a fruit fly.
My opinion is that macy's is now trying to run the whole thing into the ground.
My best to all,
Mitch
Date: Wed, July 25, 2007, 6:47 am CT
Posted by: Steffanie KelleherWe haven't heard a peep out of the store manager at 111 N. State Street. I wonder what Linda Piepho (linda.piepho@macys.com), the State Street store manager is doing...or better stated, NOT doing, to manage the State Street store! She was brought in by Terry Lundgren "to uphold the fine traditions, emphasizing that it was a name change to macy's only." As store manager, hasn't she been walking around the store to ensure that proper sanitary standards are maintained?! Certainly food on the walls, fruit flies by the hundreds nesting and flying around the food in the kitchen, backed up, smelly drains would be obvious! Any store manager of any store would be walking around, observing, ensuring that escalators are kept clean, window sills in the Walnut Room are dusted, public restrooms are maintained in the highest standards.
I am believing more and more each day, as several readers have indicated that it seems that macy's is deliberately carrying out this sabbatage, as yet another excuse to justify a future closing of food service at the store...yes, another "exciting change"! Any store manager, certainly would have worked to correct any deficiencies about the initial inspection before the follow-up inspection a week later. They were warned and STILL failed to remedy the fruit flies and the backed up drains, and food on the walls!
I have a friend who has said that things MUST have been in horrible condition for the Chicago Health Department to shut down a restaurant because the department has had a past reputation of being slack and lenient.
Macy's has been the "laughing stock" of the retail department store industry. It's absolutely unbelievable that everything they do is so contrary to the way that any respectable, customer-geared store would do. It's been a steady series of goof-ups, sad to say for those who long for the real traditions, culture, and shopping experiences that Marshall Field & Co. offered in a classy, yet friendly manner.
Date: Tues, July 24, 2007, 10:06 pm CT
Posted by: MikeAs a FORMER MAY CO. executive with 15 years of service and now a Macy's executive at a converted branch store I was one of the lucky ones to be kept on during the ugly merger. I have slowly watched Macys erace former May Co. employees throughout the last couple of months. Our location had 15 ASM's now called GSM's all with years of service from MAY CO. One by one we are slowly being eliminated with "MACY" people who are being transfered from other Locations. We are being targeted for being former MayCO. employees. What more do I have to say other than MACY'S YOU SUCK!!!!!
BRING BACK FIELDS RESTORE THE SHOPPING TRADITIONS..GO BACK TO NEW YORK
Date: Tues, July 24, 2007, 9:54 pm CT
Posted by: AlanThe following quote from the Sun-Times article sounds like the positive spin machine in full working order:
"MacyC-s also said its research shows the majority of its Lake Forest shoppers in the past year chose to shop at its larger MacyC-s stores, such as Northbrook Court, Old Orchard, Hawthorn Center and on State Street. The 16,000-square-foot Lake Forest store pales in comparison with the average MacyC-s store of 250,000 square feet."
IOW, the store became deserted so we concluded that they must have all gone to Northbrook Court, Old Orchard, and State Street (all of which have also seen sales declines). I'm surprise they didn't blame the drop in sales to the green awnings that Lake Forest made them keep.
Funny how Target didn't seem to have a problem keeping the store open. I get the sense that the owners of Market Square saw the writing on the wall as soon as Federated took over, as they began shopping the place out in May.
Date: Tues, July 24, 2007, 9:13 pm CT
Posted by: JasonWith all the negative consequences of Macy's bad changes that are happening with State Street... I too see how Macy's will try to make the phony argument that they "have to close it because of operating costs." We cannot afford to let State Street to be anything other than Marshall Field's - no condos, no offices, no condo hotels, etc.We have to make it known that it has to be Marshall Field's - the iconic Chicago department store!!!
Date: Tues, July 24, 2007, 8:53 pm CT
Posted by: DrewIn the past week, macy*mart poisoned a customer, run afoul of sanitation laws, insulted Hispanic people, cut the salaries of their top salespeople, announced the closing of a unique "jewel box" store, chased off the few remaining "real" designers, run out independent lease departments--and it's only TUESDAY!!!
Are Terry and the Pirates so isolated, clueless, and just plain stupid enough to let the Red Star Store continue to tank? The store is becoming an even bigger joke each day, as their antics are detailed in the mainstream media.
Even if a buyout is in the works, why would upper management make so many careless decisions? Even if the company is bought out, the Red Star Store has earned negative perceptions that will be difficult to change.
macy*s = overpriced junk
The egocentric, arrogant blowhard who portrayed himself as "the savior of the American department store" has become "the terminator of quality, service, value and tradition in American retail."
Date: Tues, July 24, 2007, 7:29 pm CT
Posted by: BHi All
TRULY Disgusting about the marketplace closure-- I DO believe that this is planned sabotage to be able to permanently close marketplace -- "that store" has NO real interest in offering food and misses the boat entirely in how stupid it is to not offer a Good meal (not junk food) and rest during a shopping trip or as a change of venue for a loop person at lunchtime.
I recently took a stroll through at lunch time when in the loop about two weeks ago -- marketplace was empty and I saw a lady who has worked in marketplace for Years -- In previous luchtimes, I watched her do her job and oversee 5 to 6 OTHER employees while she was working and when I was there recently--she was ALONE -there was NO one else!
BRING BACK FIELD'S !!!!!!!!!!
"that store" really IS way to slop.
B-- the original
italbearr@yahoo.com
Date: Tues, July 24, 2007, 7:25 pm CT
Posted by: L. GrandHere's a link so you can read the entire article from the Atlanta Business Chronicle for those who cannot be a paid subscriber:
DESIGNERS STAND ON THEIR OWN http://pittsburgh.bizjournals.com/pittsburgh/othercities/atlanta/stories/2007/07/09/story7.html?page=3&b=1183953600^1487319
Federated Department Stores, Inc. (Macy's) is the only consolidator mentioned. It also mentions that Calvin Klein lost 50% of its sales revenues when Macy's replaced Rich's, and that's just one example. Will Macy's have any designer goods left to sell as one by one the designers jump the slowly sinking ship called Macy's?
Date: Tues, July 24, 2007, 7:14 pm CT
Posted by: Paul FWell I'd say that so far Macy's has managed to: offend the consumer, anger the consumer, embitter the consumer, confuse the consumer, enrage the consumer, and now ...poison a consumer. Other than starting the next Great Chicago Fire and burn down half the Loop, well gee, I don't know what else they possibly could do to top the horrors of the past few days. Oh yeah, cut the pay of the top salesmen and drive them to Nieman's. Yeah, that will do it.Date: Tues, July 24, 2007, 6:48 pm CT
Posted by: StevenRegarding the change in pay scale for the highest paid employees in Chicago area stores, my only question is: are there any left?
A co-worker is a refugee from the Water Tower Place store. She said that even BEFORE September last year, as soon as it was apparent what would happen to the high-end brands, the best salespeople bolted for the doors to Neiman-Marcus, Saks and Nordstrom, places where a commission on quality clothing means something. Everyone, she said, knew that the Alphoni stuff would stink as much as the lousy commissions on it.
And -- surprise -- these salespeople took their best, high spending customers with them.
Last time I walked through the first floor of State Street, most of the employees looked like they'd fit right in at The Alley on Belmont. Maybe it was just the black clothing.
Date: Tues, July 24, 2007, 6:00 pm CT
Posted by: Jim McKayI believe what RG74 is referring to today is the third or forth piece of bad news in the past day or so for Macy's. Employees at the former Marshall Field's stores will be subject to a new pay scale and that will impact those who are at the "high end" and/or make a commission.
Details at the ABC7 news site:
http://abclocal.go.com/wls/story?section=local&id=5507175
Date: Tues, July 24, 2007, 5:41 pm CT
Posted by: Philip EichlerAt first Macy's declined to comment on the food court mess. Now Jennifer Mac Namara has opened her mouth. Re-reading her commentary, Macy's has had to hire an OUTSIDE cleaning service to clean up their mess! I can only surmise that this means one of two things, or both: they no longer have adequate staff on hand to keep the store clean or their staff is so lazy or dumb, that they wouldn't be capable to clean it up on their own. This would have never ever happened even under May, let alone previous owners. You just have to wonder what else is down the road under this current "leadership".Date: Tues, July 24, 2007, 5:12 pm CT
Posted by: a1peopleguyDepartment store closures and consolidation is causing designers to open their own shops !
IT'S HAPPENING IN ATLANTA TOO...AS WELL AS AROUND THE COUNTRY ! Macy's department stores will have nothing left !
http://atlanta.bizjournals.com/atlanta/stories/2007/07/09/story7.html?from_msn_money=1Date: Tues, July 24, 2007, 4:58 pm CT
Posted by: RG74Ladies and Gentlemen,
Well folks,it seems that there may be a boycott in the works on the inside as well as the outside of the stores so mistakenly re-labeled Macy's. With empty selling floors,no commissions,and plenty of mischief to get into,why should in-store management give a darn since they have been made fools of and disregarded by Lundgren's people !
Chicagoans,regarding the issues at State Street, you have just been inducted into the Herald Square style of doing things. The grime of Herald Square is making its way out to Chicago !
Somebody better come to the rescue and quick. Macy's is flying out of control ! There is no way that the media can defend them anymore the way they have in the past !
How terrible it is ! Although I wonder how much of this might now just be a plan to hurt business so much that they have to close the flagship store.
Now regarding Lake Forest, Macy's wouldn't know where to even begin when it comes to putting together something classy for the upscale Lake Forest market.Nothing surprises me at all about this !
When there is nothing to buy, why would people from Lake Forest bother to shop there ?
Sad,stupid and so despicable it is that Macy's management and Terry Lundgren are doing everything to destroy the integrity of what were the most beautiful stores in the nation, Marshall Field's stores !
IT'S TIME TO BRING BACK MARSHALL FIELD'S WITH A GRAND-REOPENING, A REDEDICATION TO FULL-SERVICE, REAL DESIGNER LABELS, FIRST CLASS QUALITY AND MANAGEMENT...THE ENTIRE PACKAGE ....ALL UNDER THE ORIGINAL FIELD'S WAY OF DOING BUSINESS !
SHOPPERS AND FORMER SHOPPERS, PLEASE DEMAND A RETURN OF THE FULL-SERVICE DEPARTMENT STORE BEFORE IT IS TOO LATE !!!!!
THE TIME IS NOW !!!! CASUALTY #1 IS LAKE FOREST ! DO WE WANT MARSHALL FIELD'S FLAGSHIP STATE STREET LOCATION TO BE NEXT ???????
COME ON PEOPLE WAKE UP...THE TIME IS NOW...UNLESS YOU WANT TO BE CELEBRATING CHRISTMAS TRADITIONS WITH YOUR CHILDREN AT WALMART'S SNACK BAR !!!!!!
Respectfully,
RG74
Date: Tues, July 24, 2007, 3:55 pm CT
Posted by: gleExactly what headlines hasn't Messy's made in the last 24 hours?
1. It plans to shut down the Lake Forest store in January, and claims it can't pay the rent.
2. It had to pull a T-shirt that was considered possibly offenseive to Hispanics: From MyFox Dallas-Fort Worth, "Macy's Says 'No Mas' To Racial T-Shirt"
http://www.myfoxdfw.com/myfox/pages/Home/Detail;jsessionid=8E296DC8EB932EFD4D3E3C7790070D86?contentId=3856...
According to Dr. Ed Rincon, Hispanic marketing expert, "Macy's doesn't know a whole lot about what Hispanics want in the way of clothing. It also says that Macy's doesn't understand Hispanic culture. More importantly, it says that Macy's doesn't understand the Hispanics that live in the U.S. and the kinds of products they are looking for."
(Looks like Messy's doesn't understand anybody.)
Messy's response (along with an apology) includes, "We are constantly looking for unique and differentiated merchandise that will resonate with our customers as hip, current and trendy."
3. This "hip, current and trendy" establishment has also gotten itself headlines, in just about every local source that has headlines, for being slammed by Chicago City health inspectors.
4. Yet buyout speculations continue to circulate.
If Messy's needs money, maybe they should go for a Macydrama series. That could actually be a hit.
Date: Tues, July 24, 2007, 1:55 pm CT
Posted by: Dean OgrenRegarding the sanitation issues in the Marketplace. PITTY!Date: Tues, July 24, 2007, 1:42 pm CT
Posted by: Laurie CThe fruit flies should give us great ideas for posters for the September 9 protest. I love Tim Hadac's line that they had to stop counting the flies when they reached 200.
Looking forward to everyone who came to the first protest coming out to show their support for the anniversary march.
Date: Tues, July 24, 2007, 12:38 pm CT
Posted by: Jim McKayThe Lake Forest store will close in January.
Chicago Tribune:
http://www.chicagotribune.com/business/chi-070724-macys-close-lakeforest,0,1176567.story
Chicago Sun-Times:
http://www.suntimes.com/business/481371,macys072407.article
Sun-Times article about problems at the State Street Marketplace is on page 4 of today's print edition as well as the following link:
http://www.suntimes.com/news/metro/481014,CST-NWS-macys24.article
J.B. Hudson Jewelers moving from the first floor of the Minneapolis flagship building down the mall to the soon-to-be-vacated Polo Ralph Lauren store.
http://news.moneycentral.msn.com/provider/providerarticle.aspx?Feed=ACBJ&Date=20070724&ID=7218291
Jim
Date: Tues, July 24, 2007, 1:38 am CT
Posted by: GayleHi All,
I saw the channel 2 news last night, and they also splashed Macy's food court fiasco all over the screen like front page news.
I've been thinking...because the Way To Shop slogan never really caught on, maybe we should put our heads together and help Terry choose a new slogan. In light of the food sanitation issues, how about this:
Macy's: We take Bad Taste to a whole new level!
regards!
gayle
Date: Tues, July 24, 2007, 1:38 am CT
Posted by: David ParrisThank you for your continued efforts to help restore that which, sadly, needed no restoration prior to September 2006. My god....fruit fly infestation...I spent many a dinner hour on my 3-11:30 pm shift dinner break from the Alzheimer's Associaton, 225 N. Michigan,for two years at Marshall Field's food court and consequently spent over $10K on new furniture and so forth. I've not spent a cent there since the conversion.
I lived in New York for 10 years during the 80s and relocated to Chicago in '92. Trust me...I know first hand. Macy's was a once a year parade and fireworks celebration; Marshall Field's: a year-long celebration!
I was there on 9/9/06 with my "macy's: "way to slop" sign and yelling in the bullhorn when others tired. I'll be back for round two for the first anniversary of this cultrual travesty. I salute all of you!!!
Date: Mon, July 23, 2007, 10:47 pm CT
Posted by: Michael TrenteseauHaven't posted in a while, but I'm still reading, and I'm still discussing the glories of Marshall Field's with anyone who'll listen. :)
I just checked out the Martha Stewart collection online. I've always liked her stuff at KMart, and thought it was good quality for the money. It looks like the M***'s collection includes many of the same things she would have produced for KMart, at 25% higher prices.
As everyone else is, I'm disgusted by the food court news. I expect better than that, even from M***'s.
Date: Mon, July 23, 2007, 10:01 pm CT
Posted by: DrewDisgusting! Sickening! Wouldn't the food service employees at macy*mart have NOTICED the obvious health violations and have them CORRECTED? Maybe the food service management didn't care about sanitation standards and turned a blind eye to the problems. To ignore the warning from the city health inspectors was absolute arrogance, and to allow even more violations shows macy*mart's total disrespect of customers and the law. Wouldn't a RESPECTABLE restaurant constantly monitor safety issues? Wouldn't a RESPECTABLE business have gone beyond the warnings and taken extra steps to insure everything else was satisfactory?
I still think Lungreed has some sinister motives in allowing the stores to deteriorate. Episodes like this will generate only MORE negative publicity and further loss of patrons. Calling him a "merchant" is a falsehood since he cares nothing about quality, variety, or service. Perhaps he can best be described as a "speculator" as he thinks of ways to make a quick buck. He obviously has no commitment to improving the stores or to "winning back" customers. His rhetoric is all spin and no substance.
This incident is further proof of M's lack of concern for the public, their stores, and their communities.
Date: Mon, July 23, 2007, 7:04 pm CT
Posted by: ElliottI just cannot get over the indifference displayed by the people at Macy's in light of this food court fiasco. They were cited with warnings on July 16 and failed to correct problems when a follow up inspection was imminent? To me, that is the ultimately proof that this company does not care for the safety or well being of its customers - who in the meantime were eating from this food court that had health violations. It is like Lunkhead and the powers that be want this store to fail and are intentionally running it into the ground. Any company that really cared about its operations would try to prevent bad publicity like this in Chicago, especially when they were struggling with poor sales. It makes me very angry. Notice how this is the first time that the Marketplace food court has been shut down by city health inspectors, which really tells you something about the new management.
Date: Mon, July 23, 2007, 6:52 pm CT
Posted by: Paul FDespite the horrible changes recently made to the Trib's website, at lease now they offer more blog space.
Please check the blog on
http://www.topix.net/forum/source/chicago-tribune/TINVP847L68RQRBH7#lastPost
Interesting comments about Macy's violating the City's health code. Too bad we don't have a Fashion Police force.....
Date: Mon, July 23, 2007, 6:32 pm CT
Posted by: Paul RINTERESTING story on ABC7 tonight. While this station has historically been proMacy*s, tonight they ran a story about the food court at State Street being shut down indefinitely by the Chicago Health Department due to an "infestation" of fruit flies! Finally the media HAS to notice the lack of care Macy*s has taken in maintaining not only the historic landmark store at 111 North State, but all the former Marshall Field locations.Date: Mon, July 23, 2007, 6:32 pm CT
Posted by: Jim McKayToday's Barron's has a summary of all the rumors and Macy's stock price fluctuations. It is on line but it is "by subscription only" or in the print edition on pages 18 & 19. The article, IMHO, leans most of all in favor of those who hold Macy's stock. I don't agree with all the points -- the article says Lundgren has to keep getting the right merchandise in the stores when in fact we know customers here in Chicago are not happy overall with the merch. However, the article is food for thought and Field's Fans should remember to read this item and reply via Mail@barrons.com and include your full name, U.S. Mail address and phone number.
The article shows one of the State and Washington great clock next to one of the Macy's on State awnings. The piece starts, " The mind games continue over the fate of U.S. department-store giant Macy's."
Jim
Date: Mon, July 23, 2007, 5:36 pm CT
Posted by: Sean COh....mah....GAH!!!!
Can you say "Schadenfreude," everybody? Here's Crain's take on this:
http://chicagobusiness.com/cgi-bin/news.pl?id=25747
Date: Mon, July 23, 2007, 5:26 pm CT
Posted by: http://www.chicagotribune.com/business/chi-070723macys_violationsjul23,1,7181735.story?coll=chi_tab01_layout
Massive Health Code violations at the State Street food court. Thankfully, no one I'd know would be affected by this.
Date: Mon, July 23, 2007, 5:13 pm CT
Posted by: Philip Eichler
City closes Macy's State Street Marketplace food court due to health code violations, including a fruit fly infestation.....is this one of the many exciting new changes that were planned for the State Street store? I wonder if this will be an excuse to not re-open it?Interesting though, is the fact that when this was posted on the Tribune's web site today, it almost immediately became one of the most viewed/e-mailed stories.
Date: Mon, July 23, 2007, 4:57 pm CT
Posted by: Tina
I'm sure others might have submitted this today and it's not posted yet, but just in case...Yuck!!!!
City closes Macy's food court
By Jason Meisner | Tribune staff reporter
4:22 PM CDT, July 23, 2007
City health inspectors today shut down the food court located on the lower level of Macy's State Street store after finding an infestation of fruit flies and several other "critical" health violations.
Date: Mon, July 23, 2007, 4:56 pm CT
Posted by: gle
Chicago City health inspectors just shut down Messy's MarketPlace food court on State Street.
http://www.cbs2chicago.com/local/local_story_204171152.html
Date: Mon, July 23, 2007, 4:46 pm CT
Posted by: Elliott
This is disgusting! The lower level food court at the State Street store was closed by city health inspectors after someone complained about getting sick from eating a salad. Inspectors found fruit flies, waste water back up from clogged drains, and food and grease covering the floor and walls.
http://www.chicagotribune.com/business/chi-070723macys_violation sjul23,1,7181735.story?coll=chi_tab01_layout
Why is this not surprising? These idiots cannot even maintain a "flagship" store that is a tourist attraction in a major city? What does this say about their commitment to their customers? I do not understand how Lunkhead and his cronies are still getting a free pass in light of all of the M store's problems.
Date: Mon, July 23, 2007, 4:39 pm CT
Posted by: Bob Warsham
From today's Tribune...
City closes Macy's food court
City health inspectors today shut down the food court located on the lower level of Macy's State Street store after finding an infestation of fruit flies and several other "critical" health violations. Full aarticle at:
http://www.chicagotribune.com/business/chi-070723macys_violation sjul23,1,7181735.story?coll=chi_tab01_layout
Date: Mon, July 23, 2007, 12:07 pm CT
Posted by: LiMack
OK, after reading several of the business articles recently linked here I have GOT to get this off my chest before I explode!!! Terry Lundgren (and clueless reporters) constantly lump Marshall Fields in as another "converted May Company store". This expedient just irritates to no end. Regulars to this site already know that the reason Marshall Fields was ever in the May Co. corporate stable at all (for like only a year, at that) was because May acquired Field's to sweeten the pot so Federated would be interested in purchasing the whole rest of the May chain shebang. With due respect to the loyal customers of some of the converted May stores, Field's was just in a different league, maintained a higher market niche, and had greater worldwide name recognition than the average May store. Whatever attributes of retailing corporate culture people associate with the name "May Company", Marshall Field's was not that. Marshall Field's was uniquely and always "Marshall Field's".
Changing the name of Marshall Field's to Macy's was the initial stupefying mistake, but another huge mistake by our marketing genius Lundgren was to bring down the service, displays, and merchandise quality and selection levels to where most former Marshall Field's customers simply could not relate to Macy's and were forced to find other retailers to meet their needs.
Marshall Field's was a beloved and viable crown jewel in American retailing and Macy's ruined it.
Date:Sun, July 22, 2007, 6:51 pm CT
Posted by: LiMack
People in cities around America loved, and now miss, their heritage department stores that were renamed and destroyed by Macy's. It pleases me to see folks from so many states write in to this blog to share their Macy's experiences and frustrations. The Federated (now Macy's) PR machine worked overtime for months to convince shoppers, financial analysts and reporters across the country that things were going great for Terry Lundgren, and that there were just minor glitches and a few unhappy hard-core Field's Fans out there making noise and boycotting. "No big deal", the Macy's publicity releases would trumpet. "Everyone, even the most loyal of Field's shoppers will grow to love Macy's if they just give us a chance." Time has shown that theory not to be true, to say the least.
In fact, the ultimate irony is that many of the people who did indeed afford Macy's the benefit of the doubt and gave Macy's "a chance" are now some of the store's loudest critics. After a few initial disappointing forays into Macy's these shoppers have now enthusiastically joined ranks with the initial group of boycotters who will not shop at Macy's ever.
Date:Sun, July 22, 2007, 12:25 pm CT
Posted by: Drew
The Waterfront is a large "lifestyle" development on the site of the former US Steel Homestead Works near Pittsburgh. In addition to many upscale housing units, the site contains numerous retail, eating and entertainment options. The Waterfront also hosted one of May Company's smaller off-mall "lifestyle" department stores.
The inside of the Kaufmann's store now has an empty feeling since it was converted to Macy's. The merchandise displays were spread out and the clothing was spaced on the racks to create an illusion of selections. In some places, an elephant could have walked between displays without touching anything.
The kitchen department offered LESS than Kohl's or Penneys--there was absolutely nothing to catch one's interest. There were signs on a display area announcing the "exclusive" Martha Stewart collections soon to be available. The linens, "dinnerware," and bedding areas were equally underwhelming.
Date:Sun, July 22, 2007, 10:24 am CT
Posted by: jimmygimbels
I love Jim's comment: " For starters, Macy's Christmas and holiday season merchandise, bags and decorations are likely manufactured and en route to distribution centers."
How true! Those ships are steaming full speed ahead from China to deliver more "high quality" Messy's merchandise...including the Martha Stewart line which my "insiders" report isn't setting the retail world on fire.
Do you remember the horrible merchanside from last year's "Holiday Lane"? I wonder if there will be Martha Stewart and Donald Trump ornament lines this holiday season?
-jimmygimbels
Date:Sun, July 22, 2007, 10:01 am CT
Posted by: Retailer
I am a Field's Fan.... bring back MF & Co.
Date:Sun, July 22, 2007, 2:27 am CT
Posted by: RG74
Ladies and Gentlemen,
Notice how the Sun Times titled the article about the Marshall Field's Christmas windows ?
The word Macy's was no where to be found ! State Street windows were how they were referred to.
PERHAPS THE SUN-TIMES IS GETTING THE MESSAGE THAT THE MID-WEST IS SICK OF MACY'S AND MARSHALL FIELD'S IS THE WAY PAST AS WELL AS THE FUTURE !
I hope I am not making too much of this, THE BEST CHRISTMAS PRESENT MACY'S COULD GIVE CHICAGO IS TO RETURN MARSHALL FIELD'S BACK TO ITS RIGHTFUL PLACE ON STATE STREET AND THROUGHOUT THE SUBURBAN LOCATIONS WHICH INCLUDE LAKE FOREST AND THE MINNESOTA LOCATIONS.
NOW IS THE TIME FOLKS !
MARSHALL FIELD'S ALL THE WAY ! SERVICE,STYLE,SOPHISTICATION,REAL BRANDS,FIRST CLASS FULL SERVICE RESTAURANTS AND OTHER DEPARTMENTS !
NOW IS THE TIME FOR MARSHALL FIELD'S AT ITS BEST !
Respectfully,
RG74
Date:Sat, July 21, 2007, 11:59 pm CT
Posted by: Jim McKay
Thanks to all who helped make leafleting on State Street today at mid-day a huge success well received by Chicago. Special thanks to Alfred and Mike.
Jim
Date:Sat, July 21, 2007, 6:33 pm CT
Posted by: Bob Warsham
Well, employees throughout the Macy Detroit area stores are waiting for Monday and what ever it brings...they are hearing the North division is in play as part of a larger deal...
In the mean time, those busy Macy buying office beavers have cut Joseph Abboud from the Mens store at Somerset Mall. So if this is chain wide another fashion name hits the dust...I swear they stay up at night thinking of ways to decrease sales and irritate customers.
If they do spin off the North division as part of a greater change, no one could screw up things any worse than Lundgren and his band of merry idiots.
Date:Sat, July 21, 2007, 6:25 pm CT
Posted by: Pat
MIRACLE ON PRIVATE EQUITY STREET
http://online.barrons.com/public/article/SB118497718683573586-Tsxx_UCLAUrzV1zDZrhflYCHGaI_20070820.html?mod=9_0002_b_free_features
Date:Sat, July 21, 2007, 1:29 pm CT
Posted by: Elliott
Just wanted to share this article from the Cincinnati Enquirer about the possibility of a buyout. Interestingly, it is titled "Macy's Quite A Catch." However, the writer of the piece then goes on to state that:
Insight into the challenges facing the company came during a press conference with retail media following the company's annual meeting earlier this year.
Chief Executive Terry J. Lundgren acknowledged that problems at the company were deeper than the troubled May stores.
"Don't ask me about the Home business," Lundgren joked as he kicked off the session. "The home business has been very challenging - definitely in the Marshall Fields and May Home Division. We have a lot of work to do there."
Lundgren also detailed what went wrong with the conversion of the May stores after Federated Department Stores Inc., Macy's predecessor, picked up the hundreds of department stores in 2005 in a $17 billion cash and debt deal.
"We threw a lot of change on the May Company stores very quickly," Lundgren said, noting that the company still would realize $450 million in expense reductions in 2007 by merging the two companies.
The biggest challenge came when Macy's peeled back the number of promotions in 2006 at former May stores. It was an effort to bring consistent pricing to customers, he said.
"There was so much promotion at both Marshall Field and May Co. stores that just became a way of everyday business," Lundgren said.
When Macy's pulled back on the coupons, some consumers stopped shopping. Another problem was too few credit cards among former May Department Stores Co. loyalists, Lundgren said, which made direct-mail efforts difficult. More coupons and the number of promotions will likely increase later this year.
"We are going to slow the rate of change in the fall season to get the consumers used to more gradually getting off the coupon business," Lundgren said. "Changes may have been too fast."
http://news.enquirer.com/apps/pbcs.dll/article?AID=/20070721/BIZ01/707210325/1076
So, even though Terry J. admits that Macy's has other problems, he goes on to blame May and Marshall Field's customers for the present state of the company. He sort admits that he made mistakes... but mostly he makes us sound like a bunch of coupon hoarding chumps who are adverse to change and need to be taught the real "way to shop." Lunkhead was the kind soul who was trying to bring us consistent pricing and we were too dumb to accept his generous gift. Lunkhead will be oblivious to the very end - cracking jokes and spouting off meaningless statistics in order to make himself look like a retail genius.
Date:Sat, July 21, 2007, 12:22 pm CT
Posted by: Darrid
More bad news... Seems there will be No Animated windows on State Street. Evidentially Macy's management thinks that "Downtown" folks are too sophisticated for that stuff.
Have they lost their minds!
Date:Sat, July 21, 2007, 11:25 am CT
Posted by: Paul F
To the post below, um Lundgren doesn't care. Why would anyone think he does, even after 10 months?
Date:Sat, July 21, 2007, 10:55 am CT
Posted by: Betty Hemby
I live in Washington, DC and the enjoy going to Chicago. The one thing about Chicago that was unique was Marshall Fields. I collected the shopping bags and could spend a day. Each city was defined by its retail, Macy's is New York, Wanamakers, Philadelphia and Marshall Fields was Chicago.
I still have shoes that I purchased with the Marshall Field brand name! Last year, I was holding out hope that Macy's would keep the uniqueness of the Chicago store. This is not NY and there is nothing unique about Macys in Chicago versus Macys in Indiana, Kansas, Maryland, etc. It's like Walmart, wants the difference between one in Pittsburgh vs. Mobile?
My cousins would marvel that I would fly over there to shop and spend the day in the store (lunch, manicure, shopping, touring). I wear my Marshall Field's green baseball cap with pride when I go shopping here.
DC Fan of Marshall Field's
Date:Sat, July 21, 2007, 8:31 am CT
Posted by: Jim McKay
Sandra Jones' "Inside Retailing" column has a bit about one Morgan Stanley analyst's value of Macy's flagship stores including 111 N. State. Michelle Clark puts the value at $1.24 billion. Clearly we here (and much of the world) believe it is worth much less if it isn't run as Marshall Field's in service, quality and name and it is worth much, much more when it IS run as Field's in every way. Remember, it's not uncommon to sell a building and lease it back. Such was the arrangement when Field's was owned by Dayton/Hudson/Target. In that case, Target even owned the holding company that leased it back to Target. I've been told that Macy's owns 111 N. State outright at this point.
You need to scroll down past the "Free People" part of the column.
http://www.chicagotribune.com/business/chi-sat_notebook_0721jul21,0,6599772.story
Jim
Date:Sat, July 21, 2007, 12:26 am CT
Posted by: ALFRED RICHTER
I lived the first 50 years of my life in the Chicago area. The last 2 and a-half I have resided in Honolulu. There are several Macy's on Oahu. I have boycotted them because of what they did in Chicago.Long live Marshall Field's!
Date:Fri, July 20, 2007, 11:08 pm CT
Posted by: Miller
Great observations by all!
I would bet that any pending sale will happen soon, and I have the impression that things are much worse than being reported.
Certainly, the chain appears to being doing poorly all around and such lackluster sales reports make the company even more enticing for a buy-out. So, I would say anytime soon, and this could all change. In the interium, we should be sending letters and emails to KKR, encouraging the return of Marshall Field/Marshall Field & Company.
We all knew this would happen. Remember the "green bag change"? Dayton-Hudson had no idea of the loyality and tradition to the long-standing "Forest Green/Brittish Racing Green" Field bags, and their loss created such an uproar, they were forced to return them within months. So, how could you ever expect a large strucutral change, like a name change, would ever succeed??
"Beyond belief-dumb", sums up these changes at Federated/Macy's.
Miller
Date:Fri, July 20, 2007, 4:52 pm CT
Posted by: gle
Messy's bills itself as a trendy upscale, while it's employees set an example by being dressed for a funeral.
Messy's wants to be the hottest trend for the future and get rid of history. However, they don't seem to know much about history. During the depression, my mother and grandmother worked at Sears. Female employees then were required to wear black dresses with white lace collars, and cut their hair short. Skirts had to be a certain height from the floor, and it was a big deal (no mini skirts). Grandma had my grandfather (who was a carpenter) measure all her skirts with a ruler to make sure everything was just perfect. If it wasn't, she had to re-hem the skirts herself.
Have a great weekend fellow Field's Fans! Maybe we'll have some good news soon.
Date:Fri, July 20, 2007, 1:39 pm CT
Posted by: Siamak
If KKR buys Macy's Inc. we should all pitch in and run a not-too-costly-but-definitely-effective ad in the Chicago Tribune urging them to bring back Marshall Field's.
Date:Fri, July 20, 2007, 11:04 am CT
Posted by: Drew
When I followed the Los Angeles Times link about macy*mart that Stephen posted, I found a great article about Bullocks Wilshire:
http://www.latimes.com/news/local/la-me-then15jul15,1,4434533.story?page=2
This was another retail icon "defiled" by the Red Star Menace. Evidently, macy*mart has had long-standing problems with stores offering quality, service, tradition, style, class...
Date:Fri, July 20, 2007, 9:43 am CT
Posted by: Amy
Hi all-
I check this blog daily and I can't believe how many new comments are posted each day! Support for this cause is definitely not waning. I love Chicago with all my heart and I am glad that macys is going DOWN!
Anyways, here is a purely informative article on plans for the State Street display windows at Christmastime:
http://www.suntimes.com/business/474840,CST-FIN-Macys19a.article
Date:Fri, July 20, 2007, 7:31 am CT
Posted by: denise rule
It's so funny: the black on black on black, that macy's employees are required to wear.... we (a couple of friends and I) call that "the priest look". It's a joke with us, in case anyone has on too much of the same color: "priest look.....get it off" Of course macy's would have their employees in all black.
Date:Fri, July 20, 2007, 12:16 am CT
Posted by: RG74
RESPECTFUL NOTE TO MR.TERRY LUNDGREN:
MR.TERRY LUNDGREN,PLEASE, IF YOU REALLY CARE, PLEASE MAKE THE GUESTS WHO SUPPORTED THE DEPARTMENT STORES OF THIS NATION FEEL WELCOME AGAIN BY RESTORING THE REGIONAL DEPARTMENT STORES NAMES, HIGH LEVELS OF SERVICE, QUALITY SERVICES INCLUDING FULL-SERVICE RESTAURANTS, AND WORLD CLASS TRADITIONS.
SOMETIMES WHEN PEOPLE MAKE MISTAKES,THEY NEED TO REVERSE COURSE AND ADMIT IT ! YOU COULD DO IT ! PLEASE MAKE IT HAPPEN ! STOP TELLING PEOPLE THAT FIELD'S WAS FAILING WHEN YOU KNOW IT WAS PROFITABLE.
LOYAL GUESTS WANT THEIR REGIONAL DEPARTMENT STORES RETURNED TO THEM ! THE PEOPLE HAVE SPOKEN ! PLEASE LISTEN AND ACT NOW !
CLEARANCE OUT THE CHEAP ALFANI HOUSEBRANDS AND BRING BACK THE WORLD CLASS DESIGNERS AND SERVICES AND RESTORE ALL FLAGSHIP BUILDINGS TO THE EXCITING FIRST CLASS STORES THEY ONCE WERE ! THEN, MAKE EACH STORE A WARM,WONDERFUL PLACE TO SHOP WITH TOP QUALITY GOODS,SERVICES AND RESTORED EMPLOYEE MORALE AND YOU WILL WIN BACK YOUR GUESTS !
AMERICA'S LOYAL DEPARTMENT STORE GUESTS DO NOT NEED ANOTHER NATIONAL "AFFORDABLE LUXURY" BRAND THAT IS BLAND AND BORING. THEY WANT THE TRADITION FILLED, EXCITEMENT OF THEIR REGIONAL DEPARTMENT STORES !
NOW IS THE TIME TO ACT ! PLEASE MAKE IT HAPPEN.
THANK YOU,
RG74
Date:Thu, July 19, 2007, 10:43 pm CT
Posted by: Jim McKay
With all the news stories about the possible leveraged buyout of Macy's and flourishing speculation of the return of Field's in some form, it's important to respond to the media. The media needs to be reminded that the brand Marshall Field's and the store at 111 N State are only of maximum value when they are together. Whenever you see something about Marshall Field's, Macy's, buyouts, sales stats, and more, you can ALWAYS help byt writing in to the newspaper, TV station or other media outlet that is publishing the information. Do this even if it is favorable to our cause. Even if they do not print your letter, it registers with those who are edit ors, producers, content providers, etc.
Just to get you started in case you don't have the info handy, here are some suggestions.
* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated c opy of your response,if you get a copy at all. It is very important that you keep a copy for your records.You're making a difference in the return of Field's!* The Letters to the Sun-Times should be sent to: letters@suntimes.com
* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com
* The Letters to Crain's Chicago Business should be sent to: letters@chicagobusiness.com.
* About New York Times Letters to the Editor: They should be especially succinct and sent within 48-72 hours to letters@nytimes.com
* NY Times also has suggestions for letters: http://www.nytimes.com/ref/membercenter/h elp/lettertoeditor.html
* Please remember to include a daytime phone number for verification purposes.
* Be certain to indicate in your letter that it is "for publication."
* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclu sivity.
* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the largercause.
* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.
Jim
Date:Thu, July 19, 2007, 9:15 pm CT
Posted by: Michelle Burton
I am a native Chicagoan, born and breed in South Shore. I now live in the Raleigh-Durham, NC area.
I come to Chicago once a year to visit family, and yes I did go to Marshall Field's. I can't bring myself to call it Macy's. The only item I bought was a tin Frango mints with the Marshall Field's logo.
Shame on Federated, now Macy's, for detroying a wonderful strong brand.
I have such fond memories of Marshall Field's, My mother, who is now deceased, loved that store. She mostly bought our clothes there and Wieboldts. She never shopped at Carsons.
As a matter of fact, I was in Chicago in 2005 for the White Sox parade when they won World Series. Carson's had a sale of White Sox t-shirts. And I was walking towards Carson's But it seems my legs just carried me to Marshall Field's on State because going to Field's had reminded me of my Mother and all the good times we had there.
Keep up the good work. Your work has not gone unnotice and you are giving macy's a run for there money.
Date:Thu, July 19, 2007, 8:01 pm CT
Posted by: Steven
People in California are just as vicious as we! Who knew?
>From the L.A. Times article: Macy's may be poised to sell itself
http://www.latimes.com/business/la-fi-macys19jul19,1,4736036,print.story?coll=la-headlines-business&ctrack=1&cset=true
Macy's wants to be America's department store, but America isn't entirely buying it C3 and that could mean the entire company could soon be sold.
Retail industry analysts said the company's tepid performance of late has made it vulnerable to an acquisition.
"They wanted to build a national brand, and it wasn't working," said Eli Portnoy, founder of Portnoy Group Inc., a brand marketing consulting firm.
"There is no question Macy's didn't live up to the expectations," said Kurt Barnard, a retail consultant based in Nutley, N.J. "The company generated a great amount of animosity with consumers."
Steve Cain, 50, was shopping at the Macy's in downtown Los Angeles on Wednesday, but said he was doing so only because he wanted to redeem a 10-year-old gift certificate.
"Macy's has taken a major dive since they combined with Robinsons-May," said Cain, who bought a bottle of cologne. "It's all become the same. There's no difference in the merchandiseC. Because they've become the only game in town, they get to call all the shots retail-wise. It's just so bland. I mean, it's a little upscale Wal-Mart for all I care."
Portnoy, the branding consultant, said Macy's could reinforce its national strategy with remodeled stores and more incentives to its sales staff to grow revenue, but that would be throwing good money after bad.
"It is so hard to build brand loyalty these days," he said. "People are moving away from brands."
Well the solution is simple. Give us the brand we want: Marshall Field's.
Date:Thu, July 19, 2007, 7:18 pm CT
Posted by: Zelda
did my usual daily walk through the once great Marshall Field's flagship store today, and it was eerier than any day previously. It really does look like they're just emptying the place out, like when a person knows they're going to be fired and they start taking things home from their desk. The former flea market is now empty, supposedly to make way for the thrilling Martha Stewart, formerly of K Mart fame, crapola. The little adjacent "cookbook cafe" is of course still empty. Now that's a lot of very valuable retail space standing completely empty! On the South side of Wabash, where there used to be that cute though very overpriced French boutique with the little hair accessories, etc., there is now a large room of -- headbands! At greatly reduced prices!!! Next to it, where the beautiful Christopher Radko Christmas section was, are some very sad little purses that no one wants. Very vew items. All spread out. Lots of white space!!! It's almost Apocalyptic! This is not just the news: Macy's itself is telling us they're going down.
Date:Thu, July 19, 2007, 4:21 pm CT
Posted by: gle
Here's a real scream from the Cincinnati Business Courier: "Macy's workers grieve in black." "A union representing Macy's Inc. employees at its downtown Pittsburgh store have filed a grievance against the retailer for instituting a policy that requires employees to wear black to work."
http://www.bizjournals.com/cincinnati/stories/2007/07/16/dily55.thml?from_rs=1
That make me think of something one of my mother's caregivers just told me. She is from a country that apparently didn't have a Field's tradition. I haven't pushed the issue much with her because her background is different and she's had a hard time understanding what the big deal was about a change. Well, I had my Field's button on the other night and she suddenly said she'd been to her suburban Marshall Field's (and she still called it Marshall Field's) to get some Frango Mints to bring her family as an American gift. She added, "There were almost no customers in there, and the salesclerks were all dressed in BLACK. UGH! I don't like it! It was so lonely." She agreed we need to bring back Marshall Field's.
A lot of people who didn't originally see a problem with Messy's are starting to understand.
Date:Thu, July 19, 2007, 3:57 pm CT
Posted by: Steven
You know, you can't write better stuff for television than what we've read in the news the past year. Like this from today:
Problems that Macy's Inc. faces converting former May stores make a potential buyout risky, a Morgan Stanley analyst said Thursday. Analyst Michelle L. Clark said the conversion carries material risk, given fundamental weakness at the former May stores. "We continue to believe the issues at the converted May Co. locations are structural in nature and could take longer than two to three years to fix," Clark wrote in a client note.
Now in the mini series "FLOP" that HBO surely must have in the works, Michelle will be played by Parker Posey in her most high-strung performance yet and the character won't write this in a report, but will speak it during an investor conference where she st-st-stumbles over the word "st-st-structural."
When asked by a conference participant to clarify what "structural" means, Michelle/Posey then says "everyone HATES M-m-macy's!"
Date:Thu, July 19, 2007, 10:58 am CT
Posted by: Patience Cushman
I, too, was glad to read the news about Macy's. Like so many other posts in this blog, I, too, refuse to shop at Macy's. I don't even like to walk through the store anymore. It's just very sad.
As I mentioned in my previous post, my Mother and I were in Macy's at Christmas time. We were shocked to see empty boxes piled up in the hallway that goes to the restrooms. You would NEVER EVER EVER see that in Marshall Fields. You wouldn't see gum stuck to the carpeting at the entrance to the building either. It was just really sad to see that Macy's doesn't care like Marshall Fields did.
I really hope that we will see our beloved Marshall Fields restored to its original beauty, excellent customer service, and most of all, QUALITY MERCHANDISE. Who wants buy Macy's Frango Mints? Not I, that's for sure!
And like the person who recently wrote about purchasing a wedding gift, there is just something really special about receiving a gift from Marshall Fields. What's so special about the big red star and lowercase letters "macys" versus the elegance of the Marshall Fields signature green and white logo and the way the packages are wrapped?
Here's to hoping we'll be celebrating the return of our beloved Marshall Fields soon!!!
Date:Thu, July 19, 2007, 10:27 am CT
Posted by: Drew
Given the declining sales, negative public perception and unfavorable outlook for the upcoming months, the "powers that be" at macy*mart worry about employee dress codes:
http://post-gazette.com/pg/07200/802832-28.stm
You can open the Pittsburgh Post-Gazette homepage at www.post-gazette.com to leave your comments on this article.
Date:Thu, July 19, 2007, 8:51 am CT
Posted by: Clint
Ahhh, Macy's just get's dumber and dumber all of the time. Nice to see that the union is fighting to back to black dress code in the midwest division.
http://www.post-gazette.com/pg/07200/802832-28.stm
Date:Thu, July 19, 2007, 12:02 am CT
Posted by: RG74
Ladies & Gentlemen, I think we need to ask Brian Sozzi from Wall Street Strategies IF HE HAS BEEN TO MACY'S ANYTIME IN THE LAST FEW YEARS !!!!!
Is there an email address provided anywhere so we can ask him ????
Affordable Luxury EQUALS Cheap !!!!!
Wake up Retail Analysts !!!!! Wake up Media People !!!!!!
Oh and ofcourse.... WAKE UP MACY'S !!!!!!
Warm Regards,
RG74
WANTING MY MARSHALL FIELD'S AND REGIONAL NAMEPLATE DEPARTMENT STORES ALONG WITH TRUE FIRST CLASS QUALITY INSTEAD OF "AFFORDABLE LUXURY !"
Date:Wed, July 18, 2007, 9:18 pm CT
Posted by: Katie Gardner
Isn't this opposite of what I have been reading on this blog about why Fields Fans are so opposed to Macys?
http://www.reuters.com/article/hotStocksNews/idUSN1832292820070718?pageNumber=2&sp=true
excerpt from the article linked above:
(START)
"I think private equity smells a big opportunity here," said Brian Sozzi, a retail sector analyst with Wall Street Strategies.
Sozzi said he thinks a private equity firm would make changes that Macy's likely would not be able to execute as a public company, including selling off some of the former May stores that have underperformed.
"A lot of consumers in these former May markets are backlashing against Macy's," Sozzi said. "They are used to a more lower-priced product offering and they haven't taken to the more upscale Macy's approach." (END)
`
Date:Wed, July 18, 2007, 7:04 pm CT
Posted by: RG74
Dear Ladies & Gentlemen,
Please think about this. When was the last time in recent memory that the guests (customers) protested the quality and service levels of department stores in the U.S.A. before the whole Terry Lundgren Macy-mart plan for America ?
--------------------------------------------------------------------
The Macy's Inc. board of directors should be ashamed of themselves for letting Terry and his lieutenants DESTROY THE QUALITY,SERVICE AND TRADITIONS OF AMERICA'S GREATEST DEPARTMENT STORES !
--------------------------------------------------------------------
It doesn't matter how many people Macy's hires in their public relations department to smooth things over, the core customers have figured out that they are being ripped off with inferior merchandise, low quality service levels and with the removal of full-service restaurants and other service departments that set the department store apart from other shops, customers are just going to shop elsewhere.
Plus,when you consider the SHEER ARROGANCE OF TERRY LUNDGREN AND HIS GANG, and their tear up tactics...it just gives credence to the fact that a nation-wide boycott is in progress !
VERY SAD ISN'T IT ?
Respectful Regards,
RG74
Date:Wed, July 18, 2007, 6:56 pm CT
Posted by: jimmygimbels
Is there anyone left who actually likes Macy's?
I was at a large medical conference last weekend. The topic of Macy's came up in a group of 30 people from all points around the country. I couldn't beleive the horror stories people have about "the big red star."
- Lousy merchandise
- Horrible service
- "Lowest price of the season" scams
Macy's is shooting themselves in the foot!
Date:Wed, July 18, 2007, 6:34 pm CT
Posted by: Steven
THANK YOU BUSINESS WEEK!
>From its article on Macy's buyout rumors:
"Nearly two years after its $17 billion acquisition of the May Department Store Co., Macy's is still struggling to integrate the new stores and wrestling with how to retain customers of such upscale chains as Marshall Fields even as it overhauls its merchandise strategy to target lower-end consumers."
http://www.businessweek.com/investor/content/jul2007/pi20070718_031260.htm?chan=top+news_top+news+index_investing
Reporter David Bogoslaw has been paying attention! Rather than spew forth the typical regurgitated Macy's lies about affordable luxury and such, he gets it.
Must be from Chicago!
Date:Wed, July 18, 2007, 6:24 pm CT
Posted by: Steven
In the last several issues of Time Out Chicago, Absolut Vodka has had an ad with a photograph of the Wabash el behind the Marshall Field's building. Zooming past is a German maglev (magnetic levitation) train with the oldest part of the building at the corner of Washington and Wabash in the background. (Maglev trains can travel 300 mph.) The text reads "In an Absolut World." The same ad is reviewed in today's Chicago Sun-Times in the advertising column of the Business pages.
In an Absolut World, the store would still be Marshall Field's since no one -- NO ONE -- is in a 300 mph hurry to shop Macy's.
Date:Wed, July 18, 2007, 5:33 pm CT
Posted by: Steven Roelofs
Another brand that used to sell at Field's is opening its own store in Chicago.
>From the Sun-Times:
Hickey Freeman to open on Oak Street
Hickey Freeman, a unit of Chicago-based Hartmarx, plans to open a store at 114 E. Oak St. in September in one of two buildings currently occupied by Ultimo. It will be the company's only freestanding store in Chicago store.
The maker of men's tailored clothing also has two freestanding stores in New York and another store slated to open in San Francisco this fall.
Hickey-Freeman sells its clothing through department stores and specialty stores, but lately has been testing operating its own stores.
It reminds me of a comment made last fall about Field's shoppers scattering to the winds. Yet another reason to avoid Macy's and its Alphoni suits. As if we needed another.
Date:Wed, July 18, 2007, 3:54 pm CT
Posted by: Rex Bradford Wickland
This morning I put on my very last un-wrapped, still tagged Field Gear polo shirt. Ah the feel, ah the memories, ah the nice material; I figured it might brighten my day, and it did. Then I read the Tribune and Sun-Times on line, and my day got even brighter. Lo and behold, KKR will/might possibly buy MacyC-s. IC-ll wait until it happens before I actually believe it. But, if KKR has any business acumen, theyC-ll bring back the May company stores like Marshall FieldC-s, and bring back the converted Macy stores. If and when that happens, oh Frabjous Day! Calloo, Callay!
Date:Wed, July 18, 2007, 3:44 pm CT
Posted by: A. Perkins
I think it is just amazing.Less than one year after macy's took over Marshall Field's, and the rest of the nation, there is even talk about leveraged buyouts.
One year ago Terry Lundgren was saying there would be "Dancing in the Streets," for macy's arrival. But what did we see instead? PROTESTING IN THE STREETS!
fieldsfanschicago has become the mouse that roared!
This is a David and Goliath story and someday, it will be in history books!
Date:Wed, July 18, 2007, 3:14 pm CT
Posted by: Steven
Keep up the pressure. Look what's happened in California with Lucky's. From the Web:
Save Mart feels lucky about 'Lucky' brand
Albertsons stores to be converted to resurrected grocery name
Bay Area grocery consumers, brace yourselves for a double-take.
Reviving a brand name that will stir memories C3 and perhaps restore the loyalty of consumers with a nostalgic bent C3 Save Mart is restoring the "Lucky" name next week to 72 Bay Area supermarkets it purchased from Albertsons.
Starting at midnight Sunday with a San Francisco supermarket, Save Mart will systematically shut down about eight Albertsons stores a week and conduct 48-hour makeovers C3 something like "Trading Spaces," only on a 50,000-square-foot magnitude.
Cosmetic changes will give stores a retro-Lucky decor. The chain will cut the majority of prices for its 45,000 to 50,000 items to reflect Lucky's boast of "everyday low prices." Workers will stock new product lines on the shelves and don Lucky uniforms. The chain will revive its "Three's a crowd" promise to open up checkout counters if lines back up.
And, most obvious of all, the famous red script Lucky logo will be hoisted over the front doors to welcome shoppers back.
Date:Wed, July 18, 2007, 2:00 pm CT
Posted by: Jim McKay
As Mitch points out, they can't just say, "We're taking over and those in charge have made the biggest mistake since 'New Coke.' Lundgren and his team are out."
No. They need to make it gracious--if not for Lundgren's sake then for the sake of the value of what they are buying. I suspect it likely that some of the recent news reports that a LBO or the like was not going to happen was simply Macy's spin behind the scenes. It's an easy bet that the current management is not happy with such a buyout. Sure, they will get some nice golden parachutes, but the downgrading of Field's to Macy's was first and foremost about ego. "Saving face" would be part of any such buyout.
Also keep in mind too that it's already Christmas and the holidays behind-the-scenes at the stores we formerly loved as Field's. Any plans to bring back Field's or other regional stores will have to wait until after Christmas. I would be surprised to see any radical changes implemented until after January 1. For starters, Macy's Christmas and holiday season merchandise, bags and decorations are likely manufactured and en route to distribution centers.
So it still may not happen, but as Alan pointed out, that fact that these rumors keep surfacing with this degree of detail makes something along the lines of a sale or take over pretty certain.
Will they keep the status quo? Will they just sell off State Street? Will someone spin off Macy's North back into Marshall Field's? Will the same happen for other divisions? Will the assets be divided into those stores that should stay Macy's; those that should be sold or reverted to other name plates; and those that should be liquidated for their real estate? I've heard all those rumors. Only time will tell.
In the mean time, keep up with the boycott, the protests, the leaflets, and the rest--it's working!
Jim
Date:Wed, July 18, 2007, 1:49 pm CT
Posted by: Mitch
OK. So the news stories say that KKR would keep Lundgren in his post. I think that's a normal type of announcement. They just didn't say for how long they'd keep him. Sixty days tops and then the golden parachute.
Best to all,
Mitch
Date:Wed, July 18, 2007, 1:33 pm CT
Posted by: Deb Van Slyke
I now like in San Diego but am a Chicago girl. Was in town last month. I could weep. I could not face seeing the State Street store so I went to Water Tower Place. It looked like a Farmer's Market-just junk.
Good luck on getting Field's to return.
Date:Wed, July 18, 2007, 1:24 pm CT
Posted by: gle
WOW! Reports are coming in fast and furious from major news sources. A Yahoo news search for Macy's turned up a whole page of them in the last couple of hours.
I notice in particular a comment by retail consultant Walter Loeb in the "Tribune:" "Macy's is muddling. It is having problems right now. .... I don't believe that management wants to give up control, but it may be forced to. It has a fiduciary responsibility."
Let's hope "fiduciary responsibility" wins out!
Date:Wed, July 18, 2007, 11:09 am CT
Posted by: Mary Anne (Chicago)
I've been reading this message board on and off since it's inception. I have never purchased one thing from Messy's since the name changed from Marshall Field's, however I was forced to walk through the Old Orchard store because of freezing weather last January.
I digress. Just want everyone to know that I just purchased a wedding gift ($120) for my friend off the Crate & Barrel registry because I REFUSED to make a purchase from Macy's. It makes me sad because I know 2 years ago I would have been excited to see her registry at Marshall Field's and even more excited to pick some elegant china or crystal. Didn't even look at her Macy's registry.
Date:Wed, July 18, 2007, 10:03 am CT
Posted by: Drew
Surely the execs at KKR couldn't be so STUPID as to even consider keeping Lunkhead and cohorts at the helm if their firm purchases macy*mart:
http://biz.yahoo.com/ap/070718/macy_s_kkr.html?.v=2
Lunkhead's arrogant macy*mania has caused sales to continue downward. Perhaps KKR is more interested in the real estate than in the department stores. If they want the stores to succeed, the ouster of Lungreed and Company should the first step!
Date:Wed, July 18, 2007, 9:53 am CT
Posted by: Clint
Looks like a deal could be close for a buyout of Macy's.
http://www.wwd.com/issue/article/117398
Below are few key points of the very long article . You need to subscribe to the site so you can get the full story.
- Some say the deal was to be complete this past weekend but now they are shooting for this weekend before a key Macy's, Inc meeting early next week.
- Reports have it that Terry Lundgren and other management would be kept in place although there are other rumors management would prefer to stay independent.
- The deal could still fall apart.
- The article also cites how both Federated (before it owned Macy's) as well as pre-Federated Macy's went through very difficult bankruptcies in the early 90s. A new LBO could created a similar situation.
Date:Wed, July 18, 2007, 9:49 am CT
Posted by: Melody
Whoo Hoo?!!
AP is running a story based on the Women's Wear Daily article Clint mentions above: "Equity firm considering $24-billion bid for Macy's"
Date:Wed, July 18, 2007, 9:47 am CT
Posted by: gle
A buyout of Messy's by KKR looks closer to a done deal. Unfortunately they might keep current management personnel, including Lunkhead. (However, they will also still be stuck with us--Field's Fans!)
http://www.msnbc.msn.com/id/19827468/
The "Tribune" carried the story today. I don't see it in the "Sun-Times" yet.
http://chicagotribune.com/business/chi-070718macys,0,3944623.story?track=rss
Date:Wed, July 18, 2007, 8:38 am CT
Posted by: Alan
The latest rumors involve private equity group KKR:
http://www.chicagotribune.com/business/chi-070718macys,0,3944623.story?coll=chi-bizfront-hed
Interestingly, it's at quite a premium to the share price, and the rumor is that they would keep existing management in place. I'm not sure what the point of that is, but the key here is that the company just can't shake these rumors. Interesting times, indeed. I'm sure the company will release the perfunctory denials, but I wonder if the company is planning any substantive changes to their strategy in response to all of this.
Date:Wed, July 18, 2007, 1:38 am CT
Posted by: Jon Hardig
I love Fields-- hang in there and we can turn this around
Shop Nordstrom in the meantime
Date:Tue, July 17, 2007, 5:32 pm CT
Posted by: RG74
Macy's management receive hefty compensation for their "so called" experience ! Shareholders make an investment based on their belief that these highly compensated managers will make the right decisions.
Corporate managers in middle management (i.e. store planners,store operations managers...etc.) ,in-store general merchandise managers,buyers and above all front-line co-workers depend on the decisions of the these highly compensated managers for their very livelihood and success.
Wouldn't you think that these highly compensated managers would come together and turn around a "ship" heading in the wrong direction ? THE DECISION TO HALT THE MACY-IFICATION OF AMERICA SHOULD HAVE TAKEN PLACE AFTER THE MULTI-PERCENTAGE REDUCTION OF EARNINGS,MORALE AND LOSS OF TRADITIONS WHEN FEDERATED/MACY'S INC. DESTROYED THE BURDINE'S,LAZARUS,GOLDSMITH'S,JORDAN MARSH,A&S....ETC. PRIOR TO THE MAY MERGER.
WHAT WAS IT THAT GAVE DEPARTMENT STORE SHOPPERS LIKE US AND STAFF AT FEDERATED A SICK FEELING IN THE PIT OF THEIR STOMACHES WHEN THE MAY/FEDERATED MERGER WAS JUST IN THE SPECULATION PERIOD ? ALL ONE HAS TO DO IS LOOK AT THE ACTIONS FEDERATED TOOK WITH LAZARUS ? THE PEOPLE WHO WORKED AND SHOPPED LAZARUS WERE FURIOUS WHEN LAZARUS WAS TAKEN AWAY...TRADITIONS AND ALL !
WHAT A PERFECT EXAMPLE THAT TRULY SHOWS THE CALIBER OF THE MANAGEMENT AND THEIR COMMITTMENT TO THE VERY CITY WHERE FEDERATED WAS FOUNDED !
NO....INSTEAD, MANAGEMENT CONTINUED WITH THEIR DOWNRIGHT "IN YOUR FACE AND NASTY," MACY-IFICATION OF AMERICA BY FURTHER DESTROYING THE MAY COMPANY TRADENAMES INCLUDING THE DESTRUCTION OF FLAGSHIP STORES IN PHILADELPHIA (STRAWBRIDGE & CLOTHIER), BOSTON(FILENE'S), AND BEVERLY HILLS,CALIFORNIA (ROBINSON'S-MAY).
GRANTED,THE MAY COMPANY DID NOT COMPLETELY DO THEIR PART TO KEEP THE FLAGSHIP STORES IN FIRST QUALITY SHAPE AS THEY SHOULD HAVE...BUT THEY DID AT LEAST MAKE AN EFFORT.
TAKE A LOOK AT THE FLAGSHIP STORES IN MIAMI,(BURDINE'S), SEE THE DOWDY AND DIRTY SLAP IN THE FACE TO BOSTON THAT WAS ONCE THE FORMER JORDAN MARSH IN BOSTON...NOW OPEN AS MACY'S!
REMEMBER,THE TONE OF AN ORGANIZATION IS SET BY THE TOP LEADERS. WHEN WILL RETAIL ANALYSTS STOP APOLOGIZING FOR THIS MERGER ? WHEN WILL THE MEDIA STOP RE-PRINTING PRESS RELEASES SET FORTH FROM THE PUBLIC RELATIONS PEOPLE AT MACY'S ?
THE FORMER MACY'S MARKETING MANAGER JUST AS MUCH AS TOLD NEWSPAPERS THAT AD REVENUE WAS NOT COMING TO THEM ! THE READERSHIP OF THE NEWSPAPERS DEMAND TRUE JOURNALISM !
ENOUGH OF THE POLITICS ALREADY, MACY'S IS THE LAUGING STOCK OF AMERICA AND FOR THAT MATTER,EUROPEANS TO !
IF MACY'S IN WANTS TO RETURN TO PROFITABLITY, THEIR SHAREHOLDERS SHOULD DEMAND THAT THE BOARD OF DIRECTORS TAKE SOME OWNERSHIP AND WORK FOR A CHANGE INSTEAD OF BOWING AT THE FEET OF TERRY LUNDGREN 24 HOURS A DAY !
I'M SO TIRED OF ALFONY OR ALFANI...WHATEVER THEY WANT TO CALL IT ! I WANT TO SMELL THAT "HIGH CLASS DEPARTMENT STORE SMELL...THE KIND THAT BLENDS LUXURIOUS PERFUME WITH FIRST CLASS FOOD COOKING FROM THE RESTAURANTS IN THE STORES, THE SOUND OF THE BELLS PAGING MANAGERS TO HELP GUESTS,ALL OF IT ..........NOT THE CHEAP SMELL OF PLASTIC AND JUNK THAT WREAKS OF CHEAP,MOMENTARY LOW QUALITY, THROW-AWAY,WHO WOULD WANT IT,EMBARRASSED TO GET A GIFT TO GIVE FOR SOMEONE ATMOSPHERE !
WAKE UP TERRY ! - DEPARTMENT STORES SHOPPERS WANT TO SHOP AT THEIR LEGENDARY {{{{{FULL SERVICE...FIRST QUALITY...CARRIAGE TRADE STORES...WITH...ALL OF THE GREAT TRADITIONS.....QUALTIY FIRST CLASS RESTAURANTS...AND SERVICES.......REAL DESIGNER BRAND GOODS.....TOP QUALITY SALES REPRESENTATIVES......THE FULL PACKAGE !!!!!!
RESPECTFULLY,
RG74
Date:Tue, July 17, 2007, 4:47 pm CT
Posted by: Joe D
Today on Good Morning America, Chicago's own Melody Hobson from Ariel Capital Management mentioned Marshall Field!! She was discussing another famous Chicago entrepreneur that repeatedly tried to by Fashion Fair makeup from Marshall Field and his persistence evenutally paid off.
If only Ariel Capital Managment would buy up the stock of Macy's and force a management change!!!
Date:Tue, July 17, 2007, 4:43 pm CT
Posted by: Jonathan E. Quist
Wow. I guess I have been living under a rock - a friend from Maine just alerted me to this site.
I have lived most of my life in the Chicago 'burbs.
My great-grandmother worked in the household of Marshall Field I.
My grandmother worked in the State Street store.
My mother and grandmother never missed the opportunity to take me to the downtown stores, or the Oakbrook Mall store, where we'd always visit the candy counter.
God bless you all, for helping sustain a piece of my life.
jonathan
Date:Tue, July 17, 2007, 4:29 pm CT
Posted by: Drew
Another analyst doesn't see much improvement ahead for macy*mart:
http://biz.yahoo.com/ap/070717/macy_s_ahead_of_the_bell.html?.v=1
The calls for markdowns and promotions are moot--consumers don't want the tasteless junk macy*mart is selling. Period. The ill-conceived and poorly executed macy*fication plan has been officially in existence for almost a year, yet the overpaid, arrogant "experts" at M have been unable to "re-educate" consumers and have watched as Lunkhead's "exciting" delusions of "affordable luxury" have collapsed into the ultimate "way to flop."
The crucial Back to School and holiday shopping seasons are fast approaching. If retail experts don't see any hope in the next few months, the shareholders should DEMAND that "Lunky and his Flunkies" be personally held accountable for this debacle! Frankly, I think that the macy*s brand name and marketing strategy have little to no value at this point.
Date:Tue, July 17, 2007, 12:19 pm CT
Posted by: Philip Eichler
I goofed...the correct quote about Macy's new COO of it's home division was that his knowledge of both new and legacy STORES not customers as I had stated. Thus, I stand corrected, Macy's still does not care about its customers.....
Date:Tue, July 17, 2007, 11:53 am CT
Posted by: Jim McKay
From the Houston Chronicle:
A JPMorgan Securities Inc. analyst on Tuesday said lagging sales at Macy's Inc. could get worse before they get better, following yet another disappointing same-store sales report.
Jim
Date:Tue, July 17, 2007, 11:19 am CT
Posted by: Philip Eichler
Surprise! Macy's flopping home division has a new COO. John T. Harper, who started with MAY department stores in 1983 will replace Michael Osborn, a 33 year Federated veteran. Interesting that Macy's stated that Harper "has a deep understanding of customers at both new and legacy stores"....since when has Macy's cared about THAT???? Unfortunately, Harper's background at May has been mainly in accounting and finance, so that translates into more of the same exciting changes that have already taken place, i.e., can we find a cheaper shopping bag alternative to plastic?
Date:Mon, July 16, 2007, 11:16 pm CT
Posted by: Miller
Hi, All!
[ As mentioned back on June 27, all sorts of rumors are swirling among former Field's employees about what will happen to State Street and the other stores. Here's a new one. ]
Most recent rumor from a Macy's/Federated employee at "Field's" is that the State Street Flagship is to be sold to a high-end vendor (like Harrods, Neiman's, Saks or equal) that would restore the Marshall Field nameplate and quality to that store only. This same source is convinced that the transfer is in the works, (or possibly nearing final completion of the agreement and sale) noting the extreme sales decline at the State Street Flagship since the conversion to Macy's. Such an investment would seem prudent to me.
It appears Water Tower Place is doing better (about a mile away on North Michigan Avenue) and would remain Macy's and perhaps become their new Downtown Chicago Flagship. Such action to a qualified and committed buyer may get them out of hot-soup, at least in Chicago!
So, the idea of one "Harrods" store (Knightsbridge-London)or one "Bergdorf-Goodman" (NYC...and owned by the Neiman Marcus group) may be "in the cards" for Marshall Field's State Street store in the near future. In reality, "State Street was Marshall Field" and many of the the other branch stores carried the name and some of the merchandise, but the original store and building on State Street is really-really special.
However, it appears that Macy's has problems in many markets, in many downtowns from Minneapolis (Dayton/Fields) to Boston (Filene's) and beyond, including at some of its old "legacy stores", so the conversion may be (should be) broader.
If I ever desired, I could get my "generics" at Walgreens, WalMart and Woolworths, why would I ever need Macy's?...I know, Woolworth's, another all-American-New York-based company is long-gone and perhaps soon will be....
Sincerely,
Miller
Date:Mon, July 16, 2007, 9:25 pm CT
Posted by: James in Minneapolis
Gail---
I love when you are catty------even if it is just this once....LOL;
Regards,
james
Date:Mon, July 16, 2007, 8:34 pm CT
Posted by: TAA
My grandmother retired from Marshall Field's and I have many fond memories of going to the employee Christmas party as a kid every year. But you know what? I'm actually glad they changed the name to Macy's. If they would have retained the name and sold the cheap products they do, it would have just added insult to injury. I went back last April and it's the same junk and same poor service they have here in NYC. Keep it a Macy's as long as the service provided and quality of the items they sell warrant the Macy's name.
Date:Mon, July 16, 2007, 4:20 pm CT
Posted by: gle
Support for our cause is becoming more and more obvious.
Mine was one of the opinions published in Sunday's "Chicago Tribune Magazine." I didn't even know what was in the paper yet, when I was inudated with congratulations at church coffee hour. We had a big discussion about Messy's disrespect for Chicago.
My employer handed me a copy of the "Tribune Magazine" on Monday morning, and made copies for the rest of the office (we are 100 percent pro-Field's).
People seem to be rooting for us everyplace now. I don't dare go out without my "I Want My Marshall Field's" button. It gets a lot of positive comments.
Date:Mon, July 16, 2007, 12:22 pm CT
Posted by: Jim McKay
CNNMoney.com
"Deutsche Bank analysts in a research note concluded that retailer Macy's Inc. (M) is a good leveraged buyout candidate."
http://money.cnn.com/news/newsfeeds/articles/djf500/200707161115DOWJONESDJONLINE000363_FORTUNE5.htm
MSNBC.com item
Clothed in buyout rumors
Experts don't expect Macy's sale, but robust private equity market spurs buzz
http://www.msnbc.msn.com/id/19783210/
Date:Mon, July 16, 2007, 5:23 am CT
Posted by: Steven
Popular deli coming back to Lincoln Square
Delicatessen Meyer, a fixture in Lincoln Square, shut its doors in late March because of unpaid bills. Now, a Chicago family whose own deli has been around for 36 years is bringing it back to life.
The Luszcz family, proprietors of Gene's Sausage Shop in the Belmont-Cragin neighborhood, bought the property, which had been acquired by the U.S. Small Business Administration in a court-ordered sale, and will re-open it.
They will rename the shop Gene's but are looking into whether they can also work Deli Meyer into the name.
They'll sell German specialties as well as other "old-world European" foodstuffs, including cabbage rolls, crepes and herring -- all made in-house.
When Meyer's closed, Ald. Gene Schulter (47th) said he was "besieged by developers that wanted to knock it down. Other people wanted to put in restaurants." But residents, by and large, told Schulter they wanted to save the deli.
See, Terry, businesses do come back from the dead. And even an alderman can listen to what customers want.
I missed Meyer's. It was the only place I knew of that sold good pepper salami. Can't wait for it to reopen.
Date:Mon, July 16, 2007, 1:29 am CT
Posted by: James in Minneapolis
My sister came over today and we walked over to Lake Calhoun as it is opening weekend for the Aquatennial, the Minneapolis Summer Festival. We wanted to watch the Milk Carton Boat Races and also see the Sand Sculpture Competition.
She lives in the Northeast 'Burbs of St Paul. Maplewood Mall is near her house. The newest Marshall Field's store in the Twin Cities was there and opened as a defensive measure after the heinous Mall of America opened. It was a way for Field's to place a store between that fast growing 'Burb geographic area and the MOA. Now of course it has become a macy's.
You may recall that during the Winter, my sister relayed the information that after a blizzard, when the Maplewood Mall management was having difficulties finding places to pile the snow after plowing the Mall's parking areas, they decided to just pile it in macy's lot since there were never that many cars there anyway. Today while walking to the Milk Carton Boat Races, we shared a good laugh as she relayed the Summer Mall story. Apparently the Mall is sponsoring a huge "Art Tent Sale"...... That concept alone makes me laugh, but it gets better. And of course so as not to detract from parking near the busy stores, they have erected the tent in the macy's parking area since that is so often empty.
When I wanted to know more about why she personally despises macy's (Gawd knows I have my own dozen reasons), she stated that there is no Petites Department any longer-----Liz Claiborne petites are gone and that is what fit her perfectly; they had like 3 Lizzie items & everything else was Style & Co and all the other junk.
Date:Sun, July 15, 2007, 9:39 pm CT
Posted by: Richard Hyde
In regards to Phillip's post,
That is very interesting about Neiman's survey. Foley's was a competitor in many of their markets in Texas and the Southwest. They have benefited, as well as other retailers, from Foley's demise. I truly wish a white knight would come in and buy out Macy's, chop it up and restore the regional names and traditions. Wouldn't it be fabulous for Boston to see the return of Jordan Marsh and/or Filene's? Atlanta to have Rich's restored? I. Magnin and Bullocks/Bullocks Wilshire return to California? Burdines to Florida and Foley's to Texas? and the list goes on and on.....
Date:Sun, July 15, 2007, 9:27 pm CT
Posted by: Paul F
"Macy's is a story that is so uncertain right now, so much there has to be fixed," said Walter Loeb, a New York retail consultant.
The Board of Directors would be smart if they got their top dog fixed. His name is Terry.
Date:Sun, July 15, 2007, 6:49 pm CT
Posted by: Gail
I hate to be catty .... Well, maybe I don't mind being catty just this once .... And maybe this isn't exactly the first time .... But allow me to continue ....
I find it interesting to think about Terry Lundgren's efforts to market products with the names Martha Stewart and Donald Trump attached to them. What do Martha Stewart and Donald Trump have in common? Yes, that's right, ladies and gentlemen, they are both ego maniacs. Make that GIANT ego maniacs. You can tell a lot about a man by his heroes. Lundgren has shown us his.
Mind you, both Stewart and Trump have some admirable qualities. Stewart built a successful corporation based on her design and marketing skills, and the skyline of New York includes several architectural memorials to Trump's business acumen. In contrast, so far, Lundgren himself is better known for what he has destroyed than for what he has created.
But does either Stewart or Trump possess the kind of image that Macy's (let alone Marshall Field's) should wish to project? For years, Ms. Stewart sold her wares at Kmart, and I don't recall anyone commenting to me that the quality was just too good for Kmart shoppers. As astute marketing professionals know, it is almost impossible to take a tradename "up"; the only direction a tradename can go without a great deal of effort is down. The Stewart name can only drag Macy's further downmarket.
As for Mr. Trump, I understand that Macy's is launching a line of furniture in his name. All I can say is please, please, please, don't let the line include carpets. It's not just that the State Street Store shouldn't suffer the indignity of offering "Trump Rugs" for sale. No American department store should suffer that fate.
Date:Sun, July 15, 2007, 5:00 pm CT
Posted by: Jim McKay
MarketWatch's Jennifer Waters has a new column out this afternoon that considers the liklihood of an LBO of Macy's.
Buyout for Macy's? The numbers add up
But management might not be able to stomach another LBO
http://www.marketwatch.com/news/story/buyout-macys-analysts-say-numbers/story.aspx?guid=%7BF3FEBFDE-C297-4251-BF2F-B0AAF26DBBD2%7D
Jim
Date:Sun, July 15, 2007, 3:34 pm CT
Posted by: Drew
This analyst notes that many of macy*mart's problems are "internal." How much different the picture might have been if macy*mart gave the customers what THEY wanted instead of what Lunkhead wanted:
http://www.bizjournals.com/albuquerque/stories/2007/07/09/daily22.html?b=1183953600%5E1490544
BTW, has anyone else noticed a sharp decline in M's print and TV advertising lately? There's been a major reduction in media ads as well as in direct mailings in the Pittsburgh market. Wonder what that's all about?
Date:Sun, July 15, 2007, 1:46 pm CT
Posted by: Meghan Collins
My grandmother worked at the State Street Store in the late 1800's she was able to purchase an 11 piece set of Limoges china due to the 12th being on display. I have the china and it is priceless in a money sense as well as a history sense. I look forward to passing it on to my children when they are a bit older. Lunch at the Walnut room was a rite of passage as a young girl and happily my daughters were able to partake in that rite. My grandparents live, worked, and raised a family in Chicago. I emailed Macy's before it happened and suggested they incorporate the names, say Marshall Fields by Macy's as to not totally offend. I am not getting over it I am just shopping elsewhere.
Date:Sun, July 15, 2007, 1:01 pm CT
Posted by: mg
I just want to say I miss my Marshall Field's so much. The comfort of the familiar, the traditions, the memories, the merchandise... Don't these people get it? How much they could gain (in profit and good will) if they could just own up to the fact that they made a mistake!When I walk thru Old Orchard past that old building that I practically grew up in, I can't even look in it's direction. (Anyone remember lunch at the Hawthorne Room?) Honestly, it makes me want to cry sometimes when I catch a glimpse of that gigantic, ugly red Macy's sign. It's just that, you know...I know you have to accept that things in life will change, MUST change...but the switch from Marshall Field's to Macy's is unacceptable!
Date:Sun, July 15, 2007, 9:48 am CT
Posted by: Withheld
My letter was one of those published in today's Chicago Tribune Magazine. Had I not seen the info about the original pro-Macy's letter and the reminder to reply to such letters, I wouldn't have done so.
Thanks to all of you here.
Date:Sun, July 15, 2007, 9:10 am CT
Posted by: Jim McKay
Thanks to those who spotted the Chicago Tribune Magazine letters today. You can view them on the web as well, but the print edition gives the full effect.
Please remember to offer your own comments by writing tribmag@tribune.com
The Trib Mag letters are at:
http://www.chicagotribune.com/features/magazine/chi-mxa0715magletterjul15,1,4173929.story
Pages 1 and 18-19 of today's New York Times has a feature about "The Wealthiest Americans Ever." Marshall Field, namesake of the department store that is synonymous with generations of Chicagoans, is featured. The web version included a reprint of Field's January 17, 1907 obituary in the New York Times. It's interesting to note that 100 years later to that day--January 17, 2007--The New York Times would run a story featuring some of us Field's fans making a case for the return of the store he founded. Today's New York Times points out that Field made most of his money from real estate. It made me think that today's tycoons, investors and LBO mavericks should note that he DIDN'T sell the store and he managed to make a fortune in real estate.
Direct link to the portion about Marshall Field I is at
http://www.nytimes.com/ref/business/20070715_GILDED_GRAPHIC.html
Jim
Date:Sun, July 15, 2007, 9:06 am CT
Posted by: denise rule
TRIBUNE MAGAZINE, SUNDAY 7/15, p.6!!!! Oh so happy are we!!! Great job!!! (even a cartoon!!!!) We need to match our hundreds this Sept. 9th on State St., please plan ahead!
Date:Sun, July 15, 2007, 7:06 am CT
Posted by: Mike M
Today's Chicago Tribune Magazine has three great letters supporting the return of Field's.
Date:Sat, July 14, 2007, 11:13 pm CT
Posted by: Nathan W
I really must commend everyone involved in this boycott, it is more then just a few fanatics. Thank you for all your hard work. It is paying off.
I just got back from my cousin's wedding reception down south of 80 (Manteno). While eating I over heard my cousin's aunt from his other side and just had to smile. It seems she lives in Milwaukee and works for the Boston Store. Her and the other women in there late 50s were gossiping and all were in mutual agreement that the Boston Store and Carson's and Bergner's were very nice and they liked them. Then Macy's came up--I nearly spit my food out. They can't seem to see how the Macy's in the south suburbs can stay open since they are 'empty' and 'full of junk' to quote the Boston Store worker. And she knew that Chicago was boycotting Macy's and she seemed to think that at least State Street would be returned to Marshall Field's as it had lost so much in sales from the conversion to Macy's. And she was taking like the name change back is happening, not they're thinking about it.
I just had to share this and I hope she's right. Nothing would please me more then to see Macy's booted off State Street. They can take one of the small shops opening in the old Carson's building since that's all the space they'll need to sell their 'junk' to the five people that buy it. To me, this shows just how widespread the Macy's failure has gone. It's coming from both ends. We have this website using the new age way of sharing our great dislike of Macy's. And we have the old school way for sharing our dislike--women gossiping. That word of mouth was why Field's became known for 'Give the Lady What She Wants' since it does more to improve business then any amount of marketing/advertising. I hope to have Field's sense of class and not say 'I told you so' when Terry's bubble bursts and the real world (not the paper make-believe one' comes rushing in.
Date:Sat, July 14, 2007, 8:12 pm CT
Posted by: Jim McKay
Thanks to all who helped make it possible on State Street late thie afternoon as Mike M led the way with leafleting along with a special distribution of Gail's "Forever Marshall Field's" pin-on buttons.
It was especially busy today with leaflets being snapped up by eager Field's supporters at almost twice the usual rate.
As someone in another forum pointed out, here it is, almost a year later and people still REALLY want their Marshall Field's.
Jim
Date:Sat, July 14, 2007, 5:30 pm CT
Posted by: Joel
Marshall Field's,during the early 1970's,used to run ads in the New Yorker magazine.At the bottom of the ad,they would say,"MARSHALL FIELD & Company,NOTHING LIKE IT BACK EAST."
Although we had world class carriage trade stores in New York,(i.e. B.Altman & Co. ,Lord & Taylor,B.Goodman,Bonwit Teller and Saks), LET IT BE SAID THAT TODAY'S MACY'S IS CERTAINLY NO MARSHALL FIELD'S BY ANY MEANS !
Isn't it time to bring back Marshall Field's ?
Sincerely,
Joel
Bethlehem,Pennsylvania
Date:Sat, July 14, 2007, 10:55 am CT
Posted by: Philip Eichler
Furniture Today had an article this past week about Macy's excitng new TRUMP furniture line to debut July 19th....available at Herald Square one store on Long Island and one in Paramus, New Jersey...how does THAT fit into the national one brand plan? Perhaps they're learning the error of their ways and keeping their New York focus where it belongs?Another little side note: I received an on-line survey this week from Neiman's inquiring about my shopping habits for home related goods. While I now purchase a good chunk of clothing from Neiman's, I don't really buy much more from them. Anyway, when giving choices for other stores, websites, etc., both Macy's AND Foley's were listed as choices. Obviously, almost a year later, Foley's is still around in the minds of other merchants and looking to tap into that shopper.
Date:Sat, July 14, 2007, 8:16 am CT
Posted by: BLL
I'm originally from Chicago - but now Southern California - but still have clothing I bought at Marshall Field's. I remember when I was young we'd go there to buy all new outfits after summer was over - when school start and I couldn't wait to wear them. My mom also purchased a mink coat a mink stole there. Now as adults my sister (who lives out here in California with me ) and I STILL would go there when visiting Chicago. It's like a landmark there & why they had to change it to Macy's I don't know. Couldn't they just have bought it but left it as Field's? So many friends I have still living in Chicago are besides themselves even though the change was months ago.
Go ahead -- buy the Sears Tower Bldg but leave Marshall Field's alone! Whoever those Macy's people are they clearly are NOT from Chicago - so take an old landmark away from where YOU live, change the name & buy THAT & make a Macy's out it.
Those people are making Macy's sound like a McDonalds chain !
I'm speaking out for soooooooooo many people I know!
Please think about it, Macys, will you?
Date:Sat, July 14, 2007, 12:15 am CT
Posted by: Sean Courtney
I don't know if it's been mentioned here before, but something occurred to me...
I've noticed that in the ten months since Marshall Field & Co. converted to what it is now, they have yet to install permanent signage; the only signage the store has is easily-removable awnings with the store's name. I wonder if they did this just in case the transition was a failure so that they could easily revert the name back??
You just gotta wonder.
Note from Jim McKay:
FieldsFansChicago.org was among those at a special hearing on September 15, 2006 before the City of Chicago Zoning board. Thirty-foot by 6' signs with a red star were proposed for the State Street and Randolph sides of 111 N State, above the 13th floor windows. A third sign was shown in a report in a previous issue of Crain's--it would have been on the Wabash side--but Macy's apparently dropped that part of the plan. Our position was that the store at 111 N State did great business for over 100 years without the need for such a huge light up sign that would only serve to deface the historic building's facade.
Eventually, the signs were approved, contingent on Macy's installing a green roof on the store. Clearly this makes installation of the signs a bigger process. I'm not so sure we will ever see these signs installed.
If precedents at other former May regional chain flagships are any indication, it would have been likely that most all of the 12 brass "Marshall Field and Company" plaques would have been removed and replaced with "Macy's" plaques. However, thanks in part to a column by Roger Ebert, the plaques were landmarked. Especially after seeing the horrible condition of the plaque marking the 1996 change from Jordan Marsh to Macy's at Downtown Crossing, I'm glad they have not yet put up the additional plaques telling the store of Marshall Field's. I hope they never do.
Date:Fri, July 13, 2007, 8:41 pm CT
Posted by: Joe D
Okay retail experts, I have a poll for you!
It's Martha Stewart Collection vs Chris Madden vs Martha Stewart Everyday
Has anyone out there compared the quality & value of these three brands? If anyone can think of another celebrity brand of department store goods let me know.
The competition is stiff her. I would assume that in reality these brands have to battle it out with Cost Plus World Market, Pier 1, Bed Bath & Beyond, Linens & Things, Sears, Kmart, Target, Walmart, etc.
I am very curious to hear how JCP's Chris Madden stacks up to the competition. I remember them doing a great job launching her brand a few years ago, but I have no idea how successful it has been.
Date:Fri, July 13, 2007, 3:56 pm CT
Posted by: gle
MARKETING THEN AND NOW
Marketing the Way I Was Taught
1. Attract attention
2. Create desire
3. Make your sales pitch
4. Get committment
Reinvented Marketing
1. Make a change
2. Tell customers they HAVE to accept change
3. Blame the weather, gas prices and the housing market because customers won't accept change
4. Tell the media that customers are stubborn, balking and need to be re-educated on how to shop
Date:Fri, July 13, 2007, 12:21 pm CT
Posted by: RG74
Dear FieldsFansChicago Friends,
Macy's is suffering from a blend of public relations problems, poor decision making and overall lack of regard for the vendors who did business with the former regional department store brands for years.
Terry Lundgren made a significant investment to translate all of Federated and May's regional tradenames over to MACY'S NEW RED STAR LOGO, to gain so-called synergies, and cost savings.
The question in my mind is the following; was it worth it ?
All of us here know it wasn't, but what was the worst part of this nightmare ?
PERHAPS WE COULD REVIEW AND SUMMARIZE EXACTLY WHAT DAMAGE THIS MERGER HAS DONE TO THE STORES SINCE FEDERATED STARTED MAKING ALL OF THESE CHANGES.
I look forward to hearing from everyone.
Sincerely,
RG74
Date:Fri, July 13, 2007, 10:28 am CT
Posted by: LiMack
State Street (that great street) requires and deserves a top notch department store shopping venue, and that department store needs to be Marshall Fields. We must keep fighting to have Marshall Field's restored to its historic home-- 111 N. State Street, Chicago Illinois!
Date:Fri, July 13, 2007, 8:29 am CT
Posted by: Drew
The Business Week article summarized macy*mart's problems in the second sentence of this paragraph:
"Macy's poor results came on the heels of a 3.3% drop in comparable-store sales for May. The weakness came from Macy's legacy stores as well as from the former May stores, whose customer base the company seems to have lost in the shift to trying to attract a new, lower-end consumer"
If Lunkhead would ever step outside his sheltered existence, he would see that there are many stores that already cater to the "lower end consumer"--Sears, Kmart, wal*mart, Value City, Dollar General, Big Lots, Family Dollar and others. These stores have been around for years and are basically SUCCESSFUL because they understand the needs and wants of their target audience.
Lunkhead's macy*fication strategy was destined to fail since the needs of the "lower end consumer" were adequately satisfied at existing retailers. In other words, there was NO NEED for another retailer in that category.
After almost a year of the Red Star Store's missteps and failed strategies, I sincerely doubt that the macy*s name has much value or credibility with shoppers. Perhaps the new owners could restore the old names, quality, service and value with a relaunch similar to "You asked, we listened...WELCOME BACK to Marshall Field's/Kaufmann's/Filene's/Foley's/Burdine's/Lazarus. Everything you came to expect and trust at your favorite store is back!"
Date:Fri, July 13, 2007, 2:57 am CT
Posted by: RG74
Dear Fellow Fields & Regional Federated/May Nameplate Supporters & Fans,
Although my story for today deals with another industry, the situation was very similar to ours. Back in 2005, the radio industry companies decided to respond to competition from the IPOD, SATELLITE RADIO and INTERNET RADIO by HOMOGENIZING MANY OF THEIR RADIO STATIONS INTO ONE COST CUTTING FORMAT CALLED JACK-FM !
Truly an amazing comparison, many of the stations that included the Oldies format, suddenly fired the on-air staff (DJs), mixed up songs in no particular order, and branded all the station with same logo and statement. JACK-FM, PLAYING WHAT <<<<WE>>>>> WANT ! Notice,it is not what the listener wants.
Making matters worse, the on-air voice-tracking was done with a piercing obnoxious tone. Very upsetting ! Petitions went out all over the internet, and feelings were hurt ALL IN THE NAME OF COST CUTTING, LEAVING DEDICATED LISTENERS AND STAFF OUT IN THE COLD !
Respectfully,
RG74
HOWEVER, TODAY CBS RADIO ADMITTED THE ERROR OF THEIR WAYS (AT LEAST FOR THE FLAGSHIP STATION IN THEIR NETWORK...101.1 WCBS-FM, NEW YORK.)
YES...NEW YORK ! CORPORATE RADIO REALIZED THE ERROR AND HAD THE GUTS TO CORRECT IT !
SIGHS OF RELIEF, THE REINSTATEMENT OF ONCE FIRED AIR TALENT WERE BROUGHT BACK, AND THE LISTENERS ARE VERY VERY HAPPY ! CALLS CAME IN FROM FRANKI VALLI,THE BROOKLYN BOROUGH PRESIDENT, LISTENERS AND THERE WAS A BIG SIGH OF RELIEF TOPPED OFF WITH A PARTY AT THE STATION !
NOW...IF ONLY THE COURAGE AND CONVICTION WOULD SPREAD DOWN TO MR.TERRY LUNDGREN AND THE BOARD OF DIRECTORS AT MACY'S TO RETURN MARSHALL FIELD'S (NOT JUST IN NAME, BUT IN FULL-SERVICE,QUALITY DESIGNER,WORLD CLASS TRADITIONS AND DEPARTMENTS LIKE FULL-SERVICE RESTAURANTS,GOURMET,IN-STORE CLEANLINESS,FULL TRADITIONS,THE STATE STREET CANDY KITCHEN AND MORE) AND DITCH THE CHEAP HOUSEBRANDS, PERHAPS THE ONCE LOYAL DEPARTMENT STORE GUESTS WOULD RETURN AND SUPPORT THE COMPANY !
BRING BACK THE LOYAL GUESTS AND STAFF MORALE...BRING BACK THE FIRST CLASS QUALITY AND SEE PEOPLE RETURN TO SHOP LIKE NEVER BEFORE ! ADMIT YOUR MISTAKES MR.LUNDGREN ! IT'S NOT TOO LATE ! NOW IS THE TIME !
PLEASE, PLEASE , PLEASE...OH PLEASE,BRING BACK OUR MARSHALL FIELD'S !
Date:Fri, July 13, 2007, 1:15 am CT
Posted by: Ron Almiron
I am proud to say that since 9.09.06, I have still avoided walking into or buying anything the stores formerly known as Marshall Field's. I still hope that Federated (so desperate are they to ram the brand down our throats that even they are now changing their corporate name to you guessed it) comes to their senses and changes the Midwestern stores back to Marshall Field's. I'm sure you are all aware this has been like New Coke. So Federated tried to save a few bucks on internal printing and shopping bags by giving all their stores the same name. Well, you know, it's backfired! Chicagoans cling to tradition. The Frangos, the store displays at Christmas time, the Walnut Room, the forest green--it's literally generations of the shopping experience. Try getting that on Amazon.
Date:Fri, July 13, 2007, 12:30 am CT
Posted by: Steven
I was curious about the Martha Stewart stuff, so rather than drag myself on another depressing trip to State Street to check it out, I looked at it online.
Wow. Am. I. Un. Impressed. (I say that in a monotone voice that sounds like a soft thud.)
Where did Macy's get its buyers? If you look at HGTV and all the design shows on TV, you get the impression that hip design and color are all the rage. Bed Bath & Beyond seems to have figured this out with their new line of bedding designed by Angela Adams. But Macy's seems stuck in a time-warp with Martha Stewart's stuff that looks like grandma's hand-me-downs (not heirloom).
Not surprised sales are starting out slow.
Date:Thu, July 12, 2007, 9:41 pm CT
Posted by: A. Perkins
Carsons' sales,>From the Business Journal of Milwaukee.
"Total same-store sales dropped 8 percent in June, and those sales include those of Bon-Ton and of Carson's, a company Bon-Ton acquired in 2006. Bon-Ton same-store sales dropped 8.1 percent and Carson's same-store sales dropped 1.7 percent compared with June last year."
All and all, Bon-Ton's best stores are the ones that are located near former Field's stores!
AND CARSONS' STILL DID BETTER THAN MACY'S!!
http://www.bizjournals.com/milwaukee/stories/2007/07/09/daily45.html?from_rss=1
Date:Thu, July 12, 2007, 8:49 pm CT
Posted by: Zelda
Once again, Lunkhead has failed to deliver.
I feel it in my bones that a buyout is imminent. I just hope and pray the buyer has the good sense to return the regional stores, especially our beloved Marshall Field's.
If the worst happens, and they turn 111 N. State into condos, I think us Field's Fans should get together to buy a whole floor (with a view of the Tiffany glass ceiling. We could have timeshares!
Anything is better than Macy's. They have defiled our city, they have defiled our history, they cut the heart out of State Street, and let's face it: there's no place like Field's.
Today I walked through 2 former Field's stores, the one at Northbrook Court and State Street. At Northbrook Court I could park very close to the door, which we entered just to pass through to get to Lenscrafters. The store was almost empty, and I only saw one customer with a Macy's bag. Later int he afternoon, I did my daily walk through State Street. There were people but only two bags. I only see 3 or more bags on sale days. Sometimes I wonder how they can afford to keep the lights on.
Hang in, people, we are definitely having a soboring effect, and I feel the first stage in our campaign is almost over. It may not be the beginning of the end, but it seems like the end of the beginning, as Churchill said.
Date:Thu, July 12, 2007, 7:51 pm CT
Posted by: Bob Warsham
"...a takeover could be good for Macy's, showing confidence in the brand while bringing in new blood and fresh ideas."
this appeared on the Fox News site...complete URL is:
http://www.foxnews.com/story/0,2933,289095,00.html
I had business to do in Ann Arbor today and stopped by Briarwood Mall and walked through the Macy's branch. This store was in the process of being totally remodeled to Marshall Field designs about the time the May Company sale. The store remains in good shape, but the merchandise has been dumbed down like the rest of the former Fields stores. Looked at the new inventory of Martha home goods...a lot of it is the same merchandise as available at Williams Sonoma and other stores...prices seem a bit high and the darker robins egg blue color and typeface reminds me of the Martha goods at KMart. One of the sales clerks said they understood sales have been poor at best in the test stores.
I'm hoping for new blood and fresh ideas as the only way to see a merchandise recovery at the former Fields stores, if not the name.
Macy's just reported slower sales and revised their forecast down.
but this may not be just the May stores...seems like chain wide!
Date:Thu, July 12, 2007, 7:19 pm CT
Posted by: Jim McKay
Here's a link to an interesting article about Macy's vs Nordstom. Don't agree with everything but it does specifically discuss Marshall Field's.
http://www.businessweek.com/investor/content/jul2007/pi20070712_904504.htm
Jim
Date:Thu, July 12, 2007, 7:04 pm CT
Posted by: Bev
Same Store Sales June 2006/2007 ---please correct me if I am wrong.
Macy's down 2.7%
Bon-Ton down 8% (parent of Carson's; have not seen if Carson's was better or worse)
Nordstrom up 2% (did especially well in the Midwest)
Saks down 5%
JCPenney down 1.5%
Kohl's down 4.9%
Target up 3.3%
Date:Thu, July 12, 2007, 5:25 pm CT
Posted by: Steven
Only CNN Money mentioned Field's in its blurb about Macy's declining sales:
"Markdowns in men's and women's apparel were steeper than expected, said Goldman Sachs analyst Adrienne Shapira. Shoppers at regional chains that were converted to Macy's last fall, including Marshall Field's, Filene's and Foley's, continue to balk at the makeover. While Macy's has stepped up coupon offers to many of those shoppers, apparel sales overall were soft."
What's that I read? Balk? To stubbornly refuse to proceed or to do something specified?
Yes, I do believe the Goldman Sachs analyst has CAUGHT ON to the fact that attitudes towards Macy's are NOT GOING TO CHANGE.
Date:Thu, July 12, 2007, 3:05 pm CT
Posted by: Mrs. W.
All,
Can't imagine why "M" stock fell over 3.5% today! Oh my, and the next couple of months is only going to get worse for Messy's.
The second strongest buying season starts now, "Back to School".
I have 4 kids, and always did alot of buying at Marshall Field's in years past, last year included before the changeover. Do you think alot of us Field loyalists are going to even set foot in their stores, not a chance. Messy's by pushing themselves into the mucky middle to lower end stores competing with Target, Walmart, Penny's and Kohl's doesn't stand a chance. If I want cheap mfg. goods I'll shop Kohl's, Penny's and Sears. Target and Walmart will shine for back to school because it's a one stop shop for computers, dorm room assesories, supplies and clothes. Messy's has elimated kids shoes, Fieldgear, all betterwear kids clothing including Field's having children's exclusives on Dolce & Gabbana and Juicy Couture lines. Why would anyone want to shop Messy's for their private label crap plus their supposed big names of Puma, Claiborne, RL, and Perry Ellis that you can find at any outlet center across America. That coupled with news that their customer service is the worst among retailers, can anyone say Way to Flop, Messy's!
Bring back Marshall Field's or sell the division to someone who can operate a mid to upper tier department store. They just don't get in NYC and Cincinnati that no one likes Messy's here in the heartland. I can't recall in recent history of so many people absolutely despicing one company so much, but then again we're from Chicaaaagoo and were not going away.... continuing to make noise and bring the ultimate department store back, MARSHALL FIELD'S FOREVER!
Mrs. W
Date:Thu, July 12, 2007, 1:07 pm CT
Posted by: Nicole M. P.
I'm 25 years old and I've lived in Chicago most of my life, when I was a child my family would take me down to see the "Marshall Fields" windows during x-mas, I currently work downtown right down the block from state and randolph, when purchasing new furniture for my home I looked at Macy's thinking it couldn't have changed that much from the wonderful store fields was, boy was I wrong. From the second I walked in, I new that it was going to take a lot more than a good price to get me to buy something there. To my surprise, I didn't have to worry about that because not only did I walk around for 1 hour without one salesperson asking me if I needed some help but also the place was a mess. I am happy to say that I took my $2,500 business directly to carsons and had a wonderful man by the name John answer my every question without hesitation. The only downside now is that Carson's on state is also gone leaving many mid and south loopers having to treck all the way to Nordstrom, no problem for me though, as long as I don't have to shop at MACY'S!!!
Date:Thu, July 12, 2007, 9:56 am CT
Posted by: Drew
Another month of disappointing sales at macy*mart. What a shame!Terrible Lungreed's "re-education" strategy obviously hasn't gotten consumers "excited" about shopping at M.
http://biz.yahoo.com/ap/070712/retail_sales.html?.v=5
It's surprising the decline wasn't even greater since the stores are nearly deserted. The former Federated-owned Lazarus stores in Pittsburgh aren't particularly busy, and the converted Kaufmann's stores seem to have more employees than customers on the floor. The customers stay away since macy*mart has drastically cut back on the better lines and filled the stores with imitation designer goods.
The articles about the planned cutbacks at Liz Claiborne illustrate another problem caused by the Red Star Menace. Not only were thousands of jobs lost with the May Company conversion, more jobs are lost as macy*mart stocks its stores with cheaply made knock-off merchandise imported from the sweatshops of third world countries.
Date:Thu, July 12, 2007, 9:45 am CT
Posted by: gle
Does this news surprise us?
"Reuters" announces "Macy's cuts quarterly profit outlook on weak sales." The article admits that sales in former May stores have been disappointing and June marked the fifth-straight month of missed expectations.
http://www.news.yahoo.com/s/nm/20070712/bs_nm/macys_sales_dc_2
"Bloomberg" says "Macy's June Sales Fall; Wal-Mart Exceeds Estimates." This article claims Messy's same-store sales have fallen and the company is cutting its forecast "as higher borrowing costs and gasoline prices limited consumer spending." Then why does the next sentence say, "Sales at Wal-Mart Stores Inc. and J.C. Penney Co. EXCEEDED estimates?" Interesting.
http://www.bloomberg.com/apps/news?pid=20601103&sid=aF30qWHqoPYc
Date:Wed, July 11, 2007, 11:28 pm CT
Posted by: Miller
Hi, All!
A few key words to notice "between the lines" of recent reports. The articles posted that an LBO is not likely, from their perspective, but there are other ways of acquiring a company and corporation. Something's in the works!
Also, the term "bankruptcy", refering to a past history, was also mentioned in the same article, with lagging sales and difficulties merging former May stores, including Field's "into the fold". These are key words and they send a strong message to investors, Wall Street and the world.
It is clear that something will happen to Macy's in the next few months, and perhaps it will be a year. Too many rumors and much speculation on this company is being picked-up and that's not good either! These rumors may indeed reflect large troubles, a potential buyer/suiter, and even a repeat of the "B-word", which may bring a lower price or deal on the stock. So, I would imagine that many are watching the sales reports, the stocks quotes, and quietly "waiting in the wings" for the right time to make a move. Remember these things take time and we'll only hear about it in the press when the deal is nearing completion or is a nearly "done-deal".
Remember, that its only been 9 mos since the conversion of the Marshall Field stores, and they need to either fail greatly or "stick it out" for one-year at a minimium. In the meantime, keep up all of the efforts to bring about the change back to Marshall Field.
It will happen, its just a matter of time! Too much is at stake and the name is evidently "the gold standard"...and even more so, now that it was so foolishly removed...and done so against many professional opinions in Minneapolis at HQ, in NY, Chicago and across the country.
Like I stated prior, the NEW Federated-Macy's (post 1987)is not capable of running a 1st class and complex operation like Marshall Field and they've already proved it, in so many ways !
Keep up the positive efforts!
Miller
Date:Wed, July 11, 2007, 10:10 pm CT
Posted by: A. Perkins
To LiMack and all,
No, Terry Lundgren is designing a line of wedding dresses and is opening a bridal shop in his name. Every wedding dress will come with a matching blindfold so that only the groom and not the bride can see the dress before the wedding!
Date:Wed, July 11, 2007, 8:39 pm CT
Posted by: Jim McKay
Just a reminder that whenever you see something about Marshall Field's, Macy's, buyouts, sales stats, and more, you can ALWAYS help byt writing in to the newspaper, TV station or other media outlet that is publishing the information. Do this even if it is favorable to our cause. Even if they do not print your letter, it registers with those who are editors, producers, content providers, etc.
So be it like today's report about that single Citi analyst who says a buyout is unlikely, tomorrow's release of June sales reports, or some future buyout rumor, it's important to write to let the media know that former Marshall Field's stores--including the one at 111 N State--are by far most valuable when they are run as Marshall Field's in quality and service as well as name. Be very certain to point out that the boycott is working.
Just to get you started in case you don't have the info handy, here are some suggestions.
* If submitting by the internet, send your "Letter to the Editor" in a standard email message. Do not use web page forms or blog sites for the newspapers, unless you absolutely have to. If you submit via email, you have the opportunity to cc: or bcc: a copy to yourself--submitting via other methods on the internet mean you probably won't have a dated copy of your response,if you get a copy at all. It is very important that you keep a copy for your records.I admire you for making a difference!* The Letters to the Sun-Times should be sent to: letters@suntimes.com
* The Letters to the Tribune should be sent to: ctc-TribLetter@tribune.com
* The Letters to Crain's Chicago Business should be sent to: letters@chicagobusiness.com.
* About New York Times Letters to the Editor: They should be especially succinct and sent within 48-72 hours to letters@nytimes.com
* NY Times also has suggestions for letters: http://www.nytimes.com/ref/membercenter/help/lettertoeditor.html
* Please remember to include a daytime phone number for verification purposes.
* Be certain to indicate in your letter that it is "for publication."
* Remember, items submitted to the "letters to the editor" section should not be cross-posted to other forums like the fieldsfanschicago.org blog. The publications request exclusivity.
* Be succinct as possible. Longer items don't have as much of a chance of being published. While there are many facets to the loss of Field's, consider focusing on just one or two facets to help the largercause.
* Even if your letter does not get published in print or web media, remember that the media takes note. Every letter reminds editors and producers that this is still indeed a very important issue.
Jim
Date:Wed, July 11, 2007, 7:35 pm CT
Posted by: L. Grand
MacyC-s closed two Kaufmann Stores leaving lots of empty C,acreageC. for malls to fill. Fortunately, mall management will capitalize on this MacyC-s move.
OPEN-AIR ELEMENT BREATHES NEW LIFESTYLE INTO POLARIS
by Brian R. Ball, Business First of Columbus, July 6, 2007
http://columbusretrometro.typepad.com/columbus_retrometro/2007/07/open-air-elemen.html
LIZ CLAIBORNE PUTS 16 BRANDS UP FOR SALE, TO CUT JOBS JULY 11, 2007
>From the article: C,New Chief Executive Officer William McComb wants to lift revenue from company-owned locations following a drop in sales to Macy's Inc. as department stores demand lower prices.C.
http://bloomberg.com/apps/news?pid=20601205&sid=a2Zpchp39SfA&refer=consumer
>From Brandweek, July 9, 2007: HOW SOME RETAILERS ARE GETTING RELATIONSHIPS RIGHT. AND WRONG by Kenneth Hein Nearly 1,200 customers were surveyed online last fall about the relationship they have with retail chains.
[MacyC-s was at the bottom, with Walmart ranking two places higher. This article tells why Barnes & Noble, among others, ranked at the top of the list, but then thatC-s what weC-ve been saying all alongC]
http://www.brandweek.com/bw/search/article_display.jsp?vnu_content_id=1003608702
FINANCIAL FIRM ACQUIRES CHUNK OF MACY'S STOCK
Cincinnati Business Courier - 10:37 AM EDT Wednesday, July 11, 2007
http://www.bizjournals.com/cincinnati/stories/2007/07/09/daily19.html
She'll be comin' round the mountain when she comes....!!!
Regards y'all!
L. Grand
Date:Wed, July 11, 2007, 11:14 am CT
Posted by: Brad
Even though many reporters fail to question Macy's press releases in which they blame slow sales on everything but the failed conversion strategy of former May Company stores like Marshall Field's, some analysts see through Macy's many misleading and dishonest excuses...
Citigroup today released their analyst comments on Macy's and provided the reasons why they rate the shares of Macy's Inc. Hold - Medium Risk.
"Our rating is supported by 1) weaker-than-expected comps at former May stores; 2) concerns about customer traction at the former May doors; and 3) valuation."
The Citigroup analysts also explain that although they see the Leveraged Buy Out of Macy's as possible, but not probable, there are a few reasons why an LBO might make sense... "especially given the slow progress of the May turnaround."
"1) the turnaround of May doors is not progressing as well as planned; 2) marketing was identified by management as a key near-term opportunity but things are not progressing as planned (Chief Marketing Officer was recently replaced)"
Here's the link for the full article:
http://www.streetinsider.com/Analyst+Comments/Citrigroup+Analyst+Comments+on+Macy's+(M)/2646059.html
Date:Wed, July 11, 2007, 10:09 am CT
Posted by: gle
Today's "Tribune" and "Sun-Times" now claim "Citigroup: Buyout unlikely for retailer [Messy's]" and "No leveraged buyout seen for Macy's." However, nothing is definite yet.
http://www.chicagotribune.com/business/chi-wed_brief4_0711jul11,0,1200381.story?coll=chi-business-hed
http://www.suntimes.com/business/463064,CST-FIN-tick11.article
The "Cincinnati Business Courier" reveals that AXA Financial, a New York investment firm, just acquired 11.2 percent of Messy's shares: "Financial firm acquires chunk of macy's stock"
http://www.bizjournals.com/cincinnati/stories/2007/07/09/daily19.html?from_rss=1
Several news sources are also claiming that Sears, which was rumored as a potential buyer for Messy's, is not doing well.
Date:Wed, July 11, 2007, 8:07 am CT
Posted by: Clint
Report: Macy's buyout unlikely
One person has a different take on the buyout.
http://www.detnews.com/apps/pbcs.dll/article?AID=/20070711/BIZ/707110337/1001
Date:Wed, July 11, 2007, 12:51 am CT
Posted by: L. Grand
Newsbit July 10. 2007
Financial firm acquires chunk of Macy's stock
http://news.moneycentral.msn.com/provider/providerarticle.aspx?Feed=ACBJ&Date=20070710&ID=7148466
Date:Tue, July 10, 2007, 11:24 pm CT
Posted by: A. C.
I used to be an employee of Marshall Field's and miss the Marshall Field's Name and the excellent sales & service.and the Crystal Palace ice cream shop. It would be wonderful if the Crystal Palace returned to the downtown flagship store.
I look forward to hearing from Field's Fans about the progress for the return of Marshall Field's quality goods, sales, service, culture,history, tourism & more.
Date:Tue, July 10, 2007, 3:32 pm CT
Posted by: Elliott
Ugh. My boyfriend and I were in town to celebrate the Fourth, and we decided to go to the store on State Street last Friday and explore each floor. I havenC-t been inside it since the downgrade, and I just wanted to express my disgust. I know that itC-s all been said many times on this board (Charter Club, Alfani, Martha Stewart goods, iPod vending machines, neon lighting, dirty floors, rude employees, etc.), but I have a question for anyone who may be able to help me.
What is the deal with the food places on the seventh floor? There was one table of people at the Frango CafC and a lone host was parked in front of the Walnut Room, where no one seemed to be eating. Everything else looked closed down. When I was there, it was 6:00 pm on a Friday. Granted, it was during the Taste, but still... But IC-m wondering if the seventh floor is always this vacant? What was it like when the store was still FieldC-s?
Also, I was SHOCKED to see some evidence of the storeC-s history on the seventh floor C1 which instantly made it my favorite spot in building. There was green and gold, old photographs, quotations, a beautiful representation of the MF clockC It was wonderful and sad at the same time. In an otherwise diminished environment, this area was very peaceful and calming. I saw plaques to commemorate employees with 50 years of service and those who passed in wartime. Looking down at the rest of the store from this area, I could feel its former greatness and its remaining potential. I was surprised that Terrible Lunkhead would allow a green and gold display proclaiming C,Marshall Field: A Retail LegendC. to remain undisturbed. He must not know about it, as if he did, it would be replaced with a large portrait of himself.
I am convinced that TL has not seen this area, as it also explains C,The Marshall Field and Company IdeaC. C1 C,To do the right thing, at the right time, in the right way; to do some things better than they were ever done before; to eliminate errors; to know both sides of the question; to be courteous; to be an example; to love our work; to anticipate requirements; to develop resources; to recognize no impediments; to master circumstances; to act from reason rather than rule; to be satisfied with nothing less than perfection.C. Someone needs to send a copy of that to TL and his cronies ASAP.
Date:Tue, July 10, 2007, 11:52 am CT
Posted by: RH74
Dear Fellow Field's Fans,
WHY,WHY OH WHY, WOULD TERRY LUNDGREN AND HIS TEAM CONTINUE TO HOLD FAST TO THIS FAILING STRATEGY OF STRIPPING AWAY GUEST LOYALTY ? WHY WOULD TERRY LUNDGREN DISREGARD 60,000 (SIXTY-THOUSAND) GUESTS WHO CARED ENOUGH TO SIGN THE PETITION TO KEEP MARSHALL FIELD'S ALIVE ?
ALSO,WHY WOULD TERRY LUNDGREN GUT THE DEPARTMENT STORE FROM THE INSIDE OUT BY TAKING ALL OF THE QUALITY OUT OF THE STORES AND TOP IT OFF WITH A NAME CHANGE TO MACY'S. WHAT DID HE ACTUALLY SAVE ?
MOST IMPORTANTLY, WHERE IS THE BOARD OF DIRECTORS AND WHY AREN'T THEY ACTING ON THIS TRAGIC DIS-MANTLING OF AMERICA'S ONCE GREAT DEPARTMENT STORES ?
Macy's reputation has been taken downmarket so much with the introduction of shoddy merchandise, poor employee morale and lack of caring for the most loyal guests, it is hard to understand how this destruction could be allowed to continue.
IT'S TIME TO RETURN TO QUALITY AND CLASS ! RESTORE THE GRANDNESS OF THE STORES WITH THE RE-INTRODUCTION OF QUALITY ALL AROUND !
FIREWORKS AND A PARADE WON'T WIN BACK THE MOST LOYAL GUESTS THAT PAID YOUR BILLS MR.LUNDGREN ! It's time to wake up and save your reputation and right the wrongs of this big-boxing plan of yours...time to reverse the miserable failures ! Now is the time !
Respectfully,
RG74
Date:Tue, July 10, 2007, 11:37 am CT
Posted by: Philip Eichler
Just a funny side note; the other day when the latest buyout rumors emerged, one of the wire services ran an article with a photo. The photo was outside the Macy's store in Columbus, Ohio with a close up of a shopper walking towards Macy's carrying one of their new, exciting PLASTIC shopping bags!!! If they had actually just bought something, wouldn't they be walking AWAY from the store? Oh, I got it, they must have been making a return!
Date:Mon, July 9, 2007, 9:50 pm CT
Posted by: L. Grand
This is too cute! Below is what the Lansing State Journal (Monday, July 9, 2007) had to say about Prince performing Sunday in Minneapolis and I quote VERBATIM:
NEWSMAKERS:
BACK HOME: Prince thrilled his hometown fans with three shows over 12 hours, stopping only when police shut him down early Sunday. The Minneapolis native first performed Saturday at a department store, cramming nine songs into a 45-minute set. He then played that night at the Target Center arena. He capped the night with a return to First Avenue, the club he made famous in the movie, "Purple Rain."
Target Center arena was named. First Avenue was named. Apparently the writer regards the Macy's name as not worth mentioning.
Also, a short blurb on the front page directing readers to an article inside says:
STUDY SHOWS PEOPLE IN MIDWEST LEAD COUNTRY IN VOLUNTEERING
According to a government study, Midwesterners are more likely to volunteer than people in other areas of the U.S. The highest rates were in the Minneapolis-St. Paul metropolitan area, where more than four in 10 adults volunteered.
This brings to mind how much of a giver Marshall Field was, and how much of a taker Macy's is. (No offense to Dayton's or Hudson's or Foley's, etc. I'm not as familiar with those histories.) Macy's in the Midwest is just not a good fit. And should any Macy's personnel read this and want to rebut, showing all of the wonderful causes to which they contribute, let me remind you that "Shop for a Cause" and "Bag Hunger" has YOUR CUSTOMERS AND EMPLOYEES DOING THE DONATING while Macy's gets a hefty tax break for "charitable contributions" as well as laudations. You could call it TAKE 'N' FAKE. Now THAT sounds like a BRAND!
Date:Mon, July 9, 2007, 9:43 pm CT
Posted by: Alan
The June to June data is due this Thursday, July 12. One thing to remember is that June is about the time when the stores really began to go downhill (that's about the time when the "transition" started and Federated started putting anything and everything with the Field's logo on the floor like a flea market).
I agree with Jim that there are better and worse potential buyers should things come to that. The best, IMO, would be if a private equity buyer came in and bought select stores and the Field's name, or if they bought the whole company and sold select stores and the Field's name to a company, such as Nordstrom or the owners of Neiman Marcus, who would actually know how to run the stores as they should be run. A company such as Sears Holdings or Dillard's would be more likely to try the "Field's sign on a Macy's" store that, of course, even Macy's might try if they get desperate enough.
The fact that the stock is moving so much based purely on rumor and speculation does indicate to me that there is additional analyst pressure for the company to show results. There is always the possibility that the board will start to put pressure on management to abandon the branding strategy before the damage becomes permanent.
Date:Mon, July 9, 2007, 7:31 pm CT
Posted by: LiMack
You know, I am actually surprised that since he thinks so much of himself and his good taste, Terry Lundgren hasn't personally designed and named a line of clothing after himself at Macy's.
Date:Mon, July 9, 2007, 5:05 pm CT
Posted by: Mike
I found this today. Not surprising. Bring back MARSHALL FIELDS!!!
http://www.mediabuyerplanner.com/2007/07/09/wal-mart-macys-finish-last-in-retail-survey/
Wal-Mart, Macy's Finish Last in Retail Survey
Bottom of the list
Barnes & Noble, Hallmark, and Bath & Body Works were at the top of the list of retailers rated by consumers in a new report by Carlson Marketing and the Peppers & Roger Group.
Wal-Mart, AutoZone and Macy's finished at the bottom of the survey of selected brands, writes Brandweek.
The survey questioned nearly 1,200 consumers about the relationship they have with retail chains. Most consumers (70 percent) say a brand's reputation is important, while 50 percent look at a retailer's moral values. Customer service was an important attribute with 90 percent of respondents, while 89 percent said that a company that is easy to do business with is vital in choosing a retailer.
Price and availability of merchandise were important among 93 percent of respondents. Forty-one percent said they are as happy with other retailers as they are with their primary choices, while more than half (51 percent) believe there are many good retailers, and would be willing to try some of them.
Date:Mon, July 9, 2007, 11:06 am CT
Posted by: James Miller
Hello. Here's a quote from the Sun-Times article today, Jul 9:
[[[If a buyout occurs, experts have speculated that Macy's flagship store on State Street could be shuttered and sold, or returned to its Marshall Field's origins, especially because sales there continue to lag.]]]
So, there we have it. It's the best opportunity that can be hoped for.
Date:Mon, July 9, 2007, 5:05 pm CT
Posted by: Mike
I found this today. Not surprising. Bring back MARSHALL FIELDS!!!
http://www.mediabuyerplanner.com/2007/07/09/wal-mart-macys-finish-last-in-retail-survey/
Wal-Mart, Macy's Finish Last in Retail Survey
Bottom of the list
Barnes & Noble, Hallmark, and Bath & Body Works were at the top of the list of retailers rated by consumers in a new report by Carlson Marketing and the Peppers & Roger Group.
Wal-Mart, AutoZone and Macy's finished at the bottom of the survey of selected brands, writes Brandweek.
The survey questioned nearly 1,200 consumers about the relationship they have with retail chains. Most consumers (70 percent) say a brand's reputation is important, while 50 percent look at a retailer's moral values. Customer service was an important attribute with 90 percent of respondents, while 89 percent said that a company that is easy to do business with is vital in choosing a retailer.
Price and availability of merchandise were important among 93 percent of respondents. Forty-one percent said they are as happy with other retailers as they are with their primary choices, while more than half (51 percent) believe there are many good retailers, and would be willing to try some of them.
Date:Mon, July 9, 2007, 10:16 am CT
Posted by: gle
Sandra Guy's column in today's "Sun-Times" had the following about Messy's buyout speculation. No news yet, but at least it gets mentioned.
http://www.suntimes.com/business/460380,CST-FIN-Macy09.article
The Business sections of both the "Tribune" and "Sun-Times" for Saturday, July 7, also had speculation announcements.
Here's something amusing from the "Detroit Free Press." The cheap-plastic vs. nice-paper bag issue is apparently a bigger deal than Messy's would like it to be.
http://www.freep.com/apps/pbcs.dll/article?AID=/20070708/COL23/707080533
Date:Sun, July 8, 2007, 9:42 pm CT
Posted by: L. Grand
Oh my...
http://valueplays.blogspot.com/2007/07/macys-into-sears-holdings.html
This article suggests that it really is all about the bottom line and nothing else. I've read speculation that May and Federated were in cahoots to eventually merge and also speculation that Federated 'bought' May Co. to compete with Wal-mart. I had myself thought it strange that May Co. would sell so quickly after having acquired - and funnily enough they merged with the very corporation that they were supposedly competing with for the acquisition. And now it looks even more like the plan all along was to create another mega-monster chain like Wal-mart. The author of the article praises Macy's for doing "a wonderful job" with the Macy's stores. I don't believe this. All I know is KEEP FIGHTING AND BOYCOTTING, CHICAGO!
Date:Sun, July 8, 2007, 8:21 pm CT
Posted by: M.P.
I will NOT shop at Macy's ever, not as long as you have declared part of my history dead. I started shopping at Marshall Fields when I was 9 years old, via the IC and my uncle's phone number in the Loop just in case I got lost. And even tho Bloomingdales is one of my favorites too I will not shop there either. Come on, you can't just change history like this.
Date:Sun, July 8, 2007, 5:20 pm CT
Posted by: retailer
I notice many insightful posts from someone named 'Miller'. Thanks!
Date:Sun, July 8, 2007, 11:34 am CT
Posted by: Jim McKay
Thanks to all who made leafleting posssible on State Street yesterday.
Today's Tribune has a couple of items that could be of note to Field's Fans.
The Tribune Magazine has a photo of State Street looking north from Madison from over 100 years ago. It says the photo was from circa 1907 but it has to be from at least a year or two earlier since the Field's store is only completed up to the great columns; the Singer Building still appears on the corner of State and Washington, in tact. By September 30, 1907, the Singer Building would be replaced with another portion of Burnham's masterpiece including the new Great Clock and Tiffany dome. Also, the photo shows "Boston Store." This is where the 2001 incarnation of Sears on State is located today.
Andrew Leckey's column on page 8 of the Trib's Business section has a decent overview of what Eddie Lampert and Sears are all about. Do note that the item appears to have been written before the Sears rumor surfaced a couple of days ago. And I do hope it stays nothing more than a rumor in this case.
Jim
Date:Sat, July 7, 2007, 9:44 pm CT
Posted by: Drew
A merger with Sears would be a step UP for macy*s. The value, selection and service are far superior at Sears; the only way macy*s can go now is UP. The synergies are already in place, since Martha Stewart is currently sold at Sears-owned Kmart stores and is slated to be sold at macy*s.
But are consumers ready for Alfani tires and batteries, Charter Club paint, or INC shovels?
Date:Sat, July 7, 2007, 6:04 pm CT
Posted by: Sean Courtney
Okay, this is interesting...
Two years ago, a lot of CBS-owned oldies stations converted to "The Jack." I was living in New Jersey at the time, and at 5:00 one afternoon my wife called me and asked me to check WCBS's web site because suddenly she was hearing stuff about "The Jack." The web site still said oldies this, oldies that, etc., so I suggested that she may have been picking up an interfering station somewhere...but nope...heh...that day, Micky Dolenz threw a huge party at BB King's night club to celebrate his 100th broadcast, and when he got back to the station, he was told he was fired because the station was changing.
Of course, being a native of the Chicago area, I was worried about "Magic 104" -- sure enough, they converted, too, much to my horror. Now that I've been living in Chicago again for over a year, I'm glad to hear Dick Biondi back on the air...
So what does all this have to do with anything?
Well, I'm in New Jersey right now for a visit, and I just saw on the news that due to plummeting ratings, The Jack station in New York is going back to its oldies format!
Listener outrage = lower ratings = less revenue = bringing back what the listeners want.
Let's hope that the same thing happens to a certain store on State Street before long!
Date:Sat, July 7, 2007, 7:02 am CT
Posted by: Jim McKay
This morning's Sun-Times has an item by Sandra Guy about the latest Macy's takeover rumors.
http://www.suntimes.com/business/458893,CST-FIN-macys07.article
I think the Sear/Lampert buyout are just rumors. As the Wall Street Journal pointed out today, these rumors could be just some traders capitalizing on other recent Macy's takeover rumors--nothing more. While I certainly don't want this forum to become a discussion of Sears and Kmart, I also want to offer this brief perspective. It seems to me that Kmart and Sears are simply treading water while Lampert bides his time for the best opportunity to sell off stores, etc. Some ideas have been OK--not great-- such as introducing some of Sears' most revered brands at Kmart and some of the modenizations of some Kmart stores such as the one in Norridge and Forest Park. But actions like slapping a "Sears Essentials" sign on a tweaked Kmart or over exposing Kenmore at Kmart deeply concern me that if Lampert gets Macy's, he will think a return to Field's means putting a Marshall Field's sign on a Macy's. We know it is much more than that. (Most anyone could have told Sears that "Sears Essentials" wouldn't work because, for starters, it's a pretty tedious name. And of course, the name has been nixed.)
See you out on State Street today!
Jim
Date:Sat, July 7, 2007, 12:56 am CT
Posted by: Jimmy Gimbels
Hold onto your hats; Let's take a look at comparable store sales using May 2007 stats (June 2007 stats are due in the upcoming week).
Store Percent of change
Bon-Ton Stores, Inc. 1.2 (growing slow and steady)
Dillard, Inc. -2.0 (Ouch!)
Kohl's Corporation 10.5 (Wow)
Neiman Marcus Group, Inc. 6.6 (Way to go!)
Nordstrom, Inc. 6.3 (Good for you!)
Penney Stores (J.C.) -2.0 (Hmmm)
Saks Incorporated 37.5 (Holy cow!)
Target Corporation 5.8 (Nice job)
AND DON'T FORGET.....
Macy's, Inc. -3.3 (Still trending downward I see)
Yet another decline! Hey Lughead: Was it too cold, too warm, too stormy, or too sunny? Or, could it be not enough "new and exciting merchandise?" The former May stores are still pulling them down. Bloomingdale's is suffering too.
Date:Sat, July 7, 2007, 12:40 am CT
Posted by: Jimmy Gimbels
Martha has finally arrived at Macy's. The merchandise is slowly being rolled into stores and - would you believe - is already on sale at 20% off. If this is the merchandise that is suppose to improve sales at Macy's home store, they better move on the plan B.
Like all other Macy's merchandise, the Martha Stewart goods are overpriced and of poor quality. Currently on the sales floor are ceramic serving pieces. Let's take a closer look!
- The color on coordinating pieces is slightly off which means nothing really coordinates.
- Merchandise appears to be nothing more than "Cellar" merchandise with a Martha Stewart logo stamped on the bottom. Of course, each piece is labeled "Made exclusively for Macy's"
- Designs appear to be sprayed on...poorly. No handpainting or finishing here.
- Out of four cake stands: two had flaws in the glaze.
- Out of 10 bowls with a lattice trim: one was cracked, one had flaws in the glaze, and three had the lattice trim design applied incorrectly
- Out of six mugs: two were obviously smaller than the others and had misshaped handles.
- All pieces have thin walls and are very lightweight.
In other words, this is junk. Kohl's, Carson's and Target have much better merchanside in this category. I purchased ceramic items from Field's last year....all handpainted....crafted in Spain or Italy...all a nice heavyweight ceramic. Martha's junk doesn't come close.
A Macy's associate approached me and asked what I thought of "our exclusive Martha Stewart" line.
My response: "This is junk - very poorly made."
Associate: "Yeah, I think so, too. We had to pick through a lot just to find these nice pieces to put on the floor."
And around the store...
- Lack of maintenance is really showing. Dirty floors. Litter everywhere. Signs hanging crooked. Signs are missing letters ("Ca vin Kle n" and "alph Laur n"). Let's not even talk about the rest rooms. What a dump. No attention to detail.
- Doors still broken (8 weeks and counting, others need to be oiled.
- Macy's is hanging large "Customer Service" signs above registers. And, you probably guessed, not a sales person in sight.
- Carts have reappeared but are hidden in the old Marketplace Cafe.
- Price check scanners missing in several locations, others not functioning properly.
- Always a treat to see how clothes are pinned and taped on manikins to improve the fit. Look another unfinished hem? Look here, more crooked stitches. My favorite is the manikin with a purse DUCT TAPED to her plastic hand.
- Would you believe, Easter candy is still in stock!
- More china and giftware are being closed out. Replaced by cheap Lenox glass. Overheard sales associated remarking how "cintzy" the new merchandise is.
- More dressing rooms were built in men's department. No bulbs in some of the light fixtures. Doors missing.
So there you have it. Jimmy Gimbels goes to Macy's so you don't have to!
Date:Fri, July 6, 2007, 11:46 pm CT
Posted by: L. Grand
JC PENNEY CAPITALIZING ON MACYC'S FAILURES:
http://www.vbjusa.com/stories/2007-07-06/jcpenney_remodel_to_further_capture_middle_america.html
In an earlier post,
http://www.nypost.com/seven/05102007/business/macys__liz_fizzle_business_suzanne_kapner.htm
If a company isn't selling very many goods through one retailer, it's expected that company will seek other venues in order to make a profit.
Date:Fri, July 6, 2007, 10:08 pm CT
Posted by: A. Perkins
To RG74 and all,
Speaking of Lazarus stores in Ohio, Macy's flopped in 2005 when they converted the Lazarus name to macy's. This was a year and a half before they converted the rest of Fields/MayCo, and yet Lundgren and company still continued with their plans. The handwriting was on the wall even back then.
Here's part of the article.
Name change has hurt Macy?s
Decision to drop "Lazarus" not a hit here
Tuesday, June 06, 2006
Jeffrey Sheban
THE COLUMBUS DISPATCH
Macy's is not as big a draw in central Ohio since the chain's name was changed from Lazarus last year, market research indicates.
In 2005, customer visits to Macy's in the Columbus market declined 4.5 percentage points, or by more than 50,000 people, according to the independent marketresearch firm Scarborough Research.
The drop was steeper than Lazarus experienced during the previous five years combined.
Parent company Federated Department Stores changed the Lazarus name on six department stores and two furniture stores in central Ohio in March 2005, ending a 154-year run for a brand that had become synonymous with shopping in Columbus. The first Lazarus store opened in 1851 Downtown and grew into a regional chain of more than 40 stores in Ohio and four other states.
Read the rest of the article here.
http://www.dispatch.com/dispatch/contentbe/dispatch/2006/06/06/20060606-F1-01.html
It goes on to say that Nordstroms, Von Maur and other retailers have taken the customers from macy's. It is almost prophetic. It is exactly what is going on in the former Field's market area right now.
Date:Fri, July 6, 2007, 8:07 pm CT
Posted by: L. Grand
You have GOT to be kidding me!
http://www.smartmoney.com/mag/index.cfm?story=july2007-whatsnext&pgnum=2
(Improved the stores?) No comment--I'm speechless!
Katonah vs. Martha Stewart
Village locals welcomed their new neighbor--until she tried to trademark the town's name. Now, they're fighting back
http://www.businessweek.com/bwdaily/dnflash/content/jul2007/db2007073_268098.htm
Highlights:
"It's so rude to move into a town and then try to claim its name," says Diane Lauer, one resident supporting the effort. [IT'S EVEN MORE THAN RUDE TO MOVE INTO A TOWN AND TAKE AWAY A NAME BELOVED BY THE TOWN'S RESIDENTS; MARSHALL FIELD'S IN CHICAGO, FOR EXAMPLE.]
>The international law firm Curtis, Mallet-Prevost, Colt & Mosle has offered to fight the town residents' case pro bono. Andrew Seiden, who heads up the intellectual-property practice for the firm, says that often a large corporation can use a trademark as a potent weapon against small mom-and-pop businesses. "This trademark will be owned by a corporation forever, and small businesses will be hesitant to use a name that they have no means to fight," says Seiden. "That's what we're trying to prevent." [LIKE THE MARSHALL FIELD'S SPECIAL TAKEN AWAY FROM THE MOM AND POP EATERY IN CHICAGO.]
>"Ultimately, for Martha, it's about ego and having it her way," says Pao. [Patricia Pao, founder of retail consultancy the Pao Principle.]
GEE, THIS SOUNDS FAMILIARE! IN THIS STATEMENT, MARTHA'S NAME COULD BE REPLACED WITH DONALD TRUMP AND/OR TERRY LUNDGREN AND THE PROFOUND INSIGHT WOULD REMAIN. HEY, WAIT A MINUTE! ARENT THESE THREE BUDDY-BUDDY WITH EACH OTHER, CUT FROM THE SAME CLOTH, ON THE SAME PAGE, ETC.? OR IS IT JUST COINCIDENCE??!!
C+:-O C+:-O C+:-O
Smaller businesses pay attention to what the customer base wants and needs, and they are more apt to be reliable in providing that good or service cuz their livelihood depends on it. Not every business owner wants to be a billionaire, or take over a region or nation or world -- some just want to be happy doing business, and making others happy in the process. The next time I visit Chicago, I want to walk into MARSHALL FIELD'S on State St., welcomed by that wonderful GREEN, greeted by HAPPY employees, and having to navigate around hoards of other HAPPY SHOPPERS.
Til next time,
The desire of a man is his kindness: and a poor man is better than a liar. [Proverbs 19:22]
L. Grand
Date:Fri, July 6, 2007, 4:42 pm CT
Posted by: gle
Here are a couple of links I found from bizjournals.com and Bloomberg.com about the latest Messy's buyout speculation. Nothing definite yet, but who knows!
http://biz.yahoo.com/bizj/070706/1488084.html?.v=1
http://quote.bloomberg.com/apps/news?pid=20601087&sid=aCvEG5_ExDoY
Have a geat weekend Field's Fans!
Date:Fri, July 6, 2007, 3:30 pm CT
Posted by: Jim McKay
It turns out that Macy's stock surged because of rumors that hedge fund mogul Edward Lampert, chairman of Sears Holding Company--formerly Kmart Holding Company--was interested in buying Macy's. Lampert is often compared to Warren Buffett, was kidnapped for two days in 2003 and last year was the richest person in Connecticut. Field Fans will take special note because his name (I believe including the Sears title) was on the old KeepItFields.org petition--not certain how the petition was verified but it is very plausible. Then again, who is to say what was Lampert's motives?
I'm a little skeptical that Lampert will buy Macy's, although it raises all sorts of possibilities, especially if Lampert chooses to merge it with Sears.
What I DO think this shows is that a shakeup in the ownership of Macy's is seriously being discussed. The rumors haven't been going away.o
Date:Fri, July 6, 2007, 12:40 pm CT
Posted by: Gayle
Hi all,
Geez, I hope these buyout rumors are true!
I had to stop at Sephora in Oak Brook the other day to buy a lot of stuff I would have bought at Field's previously. I used to practically live at Oak Brook Center, but now I avoid it because it depresses me.
I haven't been in the store in nearly a year, but I decided to take a deep breath and walk through. (Hey, Jimmy Gimbels can't be everywhere. LOL!)It was sad. Run-down and filled with cheap stuff. It sure wasn't very crowded for a beautiful summer Saturday. Lots of people walking through, but very few bags. I used to avoid Fields on summer weekends, because it was so crowded you couldn't move. Plenty of room now, even good parking spaces.
After I left the store, I went to a salon to get my hair cut. (I used to get my hair done at Fields). I mentioned Macy's at the salon, and ALL THE WOMEN WITHIN EARSHOT went "eewwwww!I hate Macy's!"
That cheered me up.
gayle
Date:Fri, July 6, 2007, 12:13 pm CT
Posted by: gle
Thank you for the welcome news about Messy's stocks. I'll keep looking for further reports.
When I was helping to leaflet on July 3, I noticed how really important Field's seems to be as a Chicago tradition. If I simply said "help bring back Marshall Field's," most people smiled and walked by. When I said "bring Marshall Field's back to CHICAGO," they looked and grabbed leaflets. The connection between Field's and CHICAGO is very strong.
I loved Judy M's post about nobody applauding the announcement at the July 3 concert about Messy's sponsoring the fireworks.
Hope we have some great news for the weekend!
Date:Fri, July 6, 2007, 11:10 am CT
Posted by: Jim McKay
Thanks to all of those who have written in (including Clint) with news of the stock spike. "M" is up just shy of 8% as I write this. I have a little ticker on my computer screen and noticed it spiking this morning. Rumors I hear are everything from the LBO finally happening to Macy's just selling certain divisions.
Jim
Date:Fri, July 6, 2007, 11:00 am CT
Posted by: Erick
Thanks Phil and Kara on the comments regarding Marshall Fields' starting the flea market. Fields I'm sure did an excellent job in making this venture unique, classy and one-of-a-kind.
I actually meant Macy's version of the Flea Market was the typical parking-lot, back alley type of deal: poor quality, downgraded and certainly trashy.
I'm from Miami and have lived in Chicago for 10 years. Thanks to you both and Jim on educating me on this subject.
Date:Fri, July 6, 2007, 10:25 am CT
Posted by: Clint
A co-worker's husband works for Macy's in the Midwest division. Apparently the stock is up 6% today so far and he is hearing rumors that Macy's Midwest was bought, though I think he is misinformed. I suppose someone could have bought those stores, but more likely the company as a whole would probably be bought. I haven't seen any news wires to indicate anything is going on though.
Date:Thu, July 5, 2007, 11:22 pm CT
Posted by: Jim McKay
Independence Eve Leafleting
Thanks to Gloria who led the way with a special leafleting event before the Independence Day Eve Fireworks. We leafleted on State Street from the early to mid-evening and support from those who picked up leaflets, stopped to chat or or simply offer comments in favor of Field's were bountiful! We then moved on to the Taste of Chicago and pased out more leaflets. Thanks to all who made it possible!
Gay Pride Parade
The Independence Eve pre-Fireworks leafleting is one of a series of leafleting activities -- in addition to our weekly leafleting at 111 N State -- by Field's Fans at special events this year, starting with St. Patrick's Day.
And how about this!?!? On June 24, Gail (of lapel pin, lapel sticker and bumper sticker fame) flew in all the way from Southern California to spearhead leafleting activities at Chicago's Gay Pride Parade. Gail arranged for the distribution of thousands of bookmark leaflets, "Forever Marshall Field's" pins, and "FIELD'SisCHICAGO.org"/"BOYCOTT MACY'S" bumper stickers. Field's Fans reported more than a couple float exhibitors put a bumper sticker or two on their float, as well as a lady dressed as a butterfly who had the red Macy's bag with one of the bumper stickers on each side of the bag over the star. (Yes, that was Gail on State Street leafleting and distributing buttons and bumper stickers the day before.) Special kudos to all who helped with that event.
2016 Merchandise Opportunity
Getting back to the "Taste," I believe I saw some 2016 Chicago Olympics merchandise for sale at the City of Chicago shop tent on Jackson between Michigan and Columbus, just south of the Art Institute. So many of us want to support the 2016 Olympics while alo supporting the return of Field's. Perhaps this is an opportunity to honor both movements which are based in civic pride. I hope there are some items left for those who want it.
Dominick's Promoting Macy's Gift Cards
I was very disappointed to be in Dominick's today and see that Macy's has bought large ads on many of the checkout lanes promoting Macy's gift cards.
A little background for those who are outside of Chicago. Prior to Macy's destruction of Field's, the most offensive retail takeover of a Chicago store was Safeway's buyout of Dominick's. Dominick's was purchased by Safeway in 1998 for over $1 billion. They bascially turned the store into Safeway. For example: Dominick's has strong Italian roots with Italian food specialties local to Dominick's. Safeway replaced those local ethnic foods with Safeway Italian foods. Ridiculous. While they kept the name "Dominick's," they changed so much else that they lost so many customers. Finally, after threatened labor action and Safeway's own threats to close all the stores, Safeway tried to unload it about five years ago. The business papers like Crain's estimated that SuperValu offered Safeway about $344 million for Dominick's--a far cry from the $1 billion-plus they paid in 1998. The bids were so low they held on to it and now there are only 84 Dominick's left when ten years ago they had about 120 Dominick's and Omni stores. As a side-note, SuperValu has had success after buying Jewel last year.
So you think Safeway would have learned their lesson about Chicago and how Chicagoans like to be treated. But no. While both Jewel and Dominick's sell Macy's gift cards--along with many others including Nordstrom and Sears--Macy's has apparently purchased extra placement in Dominick's weekly ads (see this past weekend's circular) and now they have these cardboard signs at Dominick's that I estimate are 12" X 24" at the checkouts. The check out signs are right above some gift cards and say something to the effect that Macy's gift cards are good gifts at any season. The catch is that anyone getting a Macy's gift card can't return it--they are non-refundable.
There are more than a few Dominick's employees who support us here--probably only exceeded by former Field's employees. Lot of requests from Dominick's employees for our buttons.
We certainly don't want to hurt those employees, but I do recommend that you 1) let the Dominick's store manager know you don't like the Macy's signs, and 2) tell Safeway via their website that you find the signs offensive because Macy's has desecrated Chicago history, culture, tourism, and shopping. You can do this at
http://www.dominicks.com/WebComments.asp
Hopefully, Dominick's/Safeway will listen and take them down now or after their agreement ends. My hunch is that this was a decision made at Safeway's headquarters near Oakland where Macy's Union Sqaure is part of the local scene. Combine that with Safeway headquarters' insensitivity to what Chicagoan's like, pushing Californian attitudes on Chicago.
Nordstrom Fills the Shoes of Field's in the Community
Finally, yesterday's Sun-Times had a story about a special fund raiser event Nordstrom held for the historic costime collection at the Chicago History Musuem. If you are like me, you will read it and come away with two impressions: 1) Nordstrom has done a great job in this case filling in for what Field's used to do for the culture of our city, and 2) I could really see Nordstrom as a fine candidate to run a restored Field's at 111 N State and other locations. I really think that. Almost two years ago, I had a chance meeting with one of the Nordstom execs mentioned in the S-T article. When I asked what he thought of Macy's replacing Field's, they had the same reaction of disbelief we have. Clearly this Nordstrom exec had great respect and reverence for Field's. Here's the link to the article:http://www.suntimes.com/stng_article.search?page_size=20&query=nordstrom&pub=cst
Jim
Date:Thu, July 5, 2007, 10:21 pm CT
Posted by: Bob Warsham
Received in todays mail a discount card good for 10 days @ Macy's from Macy's North address...just like the old Marshall Fields Rewards card, except the back lists "exceptions"...it would have been easier to list the departments that you could use it in. I was amused by the mentions that it was not good for wooden floors and floor coverings...are they selling do it your self flooring kits perhaps under the new Martha line?
Visited Chicago on Monday past and the State Street store was not busy...walked through the 28 Shop on 3 So Wabash...lots of markdowns.
Talked to several sales associates...all have heard of something pending but management is apparently not quelling any rumors with a "NO" statement.
Time, as they say will tell!
Date:Thu, July 5, 2007, 2:41 pm CT
Posted by: Robert
Just another observation...I passed the Marshall Field's Building on State Street on Tuesday - around 4:30 - and you could have shot a cannon through the "retail store" that is currently operating there. Weird, given that the Loop was SO crowded with people coming-and-going to the Taste of Chicago, fireworks, etc. Conversely, Old Navy, H&M, and Nordstrom's Rack were jammed. I had to maneuver through huge crowds in Nordstrom's. Even as a downscale operation, Macy's is failing.
Date:Thu, July 5, 2007, 11:04 am CT
Posted by: Bob in DC
Off topic: The Hecht Company.I know there are many Hecht's fans out there, and I wanted to alert you to an incredible resource for a store history:
http://www.baltimorestyle.com/index.php/style/features_article/fe_hechts_mj06/
Enjoy.
Date:Wed, July 4, 2007, 8:18 am CT
Posted by: Mrs.Lynch
Macy's belongs in New York-not in Chicago.
I have been out of the country for a while and I heard about Macy's taking over our beloved Field's. However, the harsh reality became readily apparent when I came back to Chicago for a visit and saw what once was the State Street store. It was heartbreaking. Every year, since I was 4 years old, I went to the State Street store with my family at Christmas time to view the windows (which was a tradition for us). I've shopped at the store for 40 years and have purchased many quality items and have always been happy with the service and commitment that they made to their customers.
Marshall Field's was and always will be part of Chicago. Macy's can't buy our memories from us.
I wish I had the money to purchase it and keep the tradition alive. I hope someone will bring back the tradition to us.
Date:Wed, July 4, 2007, 1:43 am CT
Posted by: Rich
It is so true that shopping without Marshall Field's is NO fun!!!
it IS truly a chore -- having to go to multiple stores to find everything that was readily available at Field's. And the LACK of fun and whimsy that Field's had, And the discovery of ALL the things that you never expected when you were at Field's -- some you had to have and some just fun to investigate!
and of course- those Beautiful Tasteful Shopping Bags.
BRING BACK MARSHALL FIELD'S !!!!!!!!!!!
Date:Tues, July 3, 2007, 11:40 pm CT
Posted by: Judy M
My husband and I attended the Grant Park concert tonight at the Petrillo bandshell.
Of course, the concert couldn't start without all the appropriate "thanks" from several different city officials.
When the representative from the Mayor's office thanked m*cy's for sponsoring the event you could almost hear a pin drop!! She actually had to ask for applause! We were hysterical!
And I saw at least 5 little old ladies in our section carrying Marshall Fields green bags! Everyone around us was just snickering about how we hate m*cy's! It was fantastic!
What a great way to start the holiday - by the way, the concert and fireworks were fabulous!!! Happy 4th to all!
Date: Tues, July 3, 2007, 12:43 pm CT
Posted by: kara
In response to Erick's post: for several years, the flea market was interesting part of fields every summer... it moved between spaces and themes, landing eventually at the Randolph/ Wabash corner under field's ownership.
[ See Phil's post below for more details. ]
Date: Tues, July 3, 2007, 11:45 pm CT
Posted by: Drew
Somehow I think that Oprah would have opened her store on the ground level of Marshall Field's on State Street. One of the large display windows near an entrance would have been the perfect place to showcase Oprah's items and the merchandise could be sold in a boutique right inside the entance. .
http://articles.moneycentral.msn.com/News/ComingSoonTheOprahStore.aspx
Wonder why she didn't approach the management about opening a shop inside macy*mart?
Date: Tues, July 3, 2007, 9:58 pm CT
Posted by: Philip Eichler
In regards to the "macy's" flea market, the flea market at State Street was actually started by Field's several years ago when Target decided to give Field's some attentiona and re-invigorate the State Street store. It was originally the Paris flea market held upstairs in the events center, then became the London flea market, then a year or two ago moved downstairs to the Wabash side. They would have a great preview party for the highest Regards members, hand out cloth shopping bags (NOT plastic!!)and the first couple of years had some really great things, it's declined to the "exciting" "macy's" flea market of 2007....
Date: Tues, July 3, 2007, 9:28 pm CT
Posted by: Richard W.
With all this chatter about the possibility of re-launching Marshall Field's, please make sure to not only maintain but INTENSIFY the efforts.
Most investor and capital equity companies, which have been suggested as potential buyers for the former Field's Messy locations, have only one goal in mind- to make money. They are not merchants, have no concern with local interests and are 1000% profit driven.
If you notice what is going on with Lord & Taylor after they were purchased in a likewise manner- the NYC 5th Avenue store is being chopped almost in half to make room for offices and condos because the value of the real estate is too high for their new owners not to take advantage of. That said, they are still keeping the L&T name and actually trying to upgrade their old fashioned image.
I would not enjoy seeing the State St store cut in half (and likely cutting out all the wonderful extras that used to make Field's special) or even outright sold/leased to another entity. Part of the magic of Marshall Field's was it's largesse and the journey through the store that yielded many surprises. One other comment, I really think the grass roots effort here should be applauded. I knew Chicago would sock it to Messy's and deliver to them their first and most costly failure.
Sadly enough, I actually used to LIKE Messy's when it was R.H. Macy's, a department store true to it's roots in NYC, and even it's west coast roots in SF. I deliberately walked out of the Woodfield store a couple of days ago when I needed to buy some denim. And when my co-worker purchased a heavily marked down sweater, I admonished her in front of the cashier. Funny thing is that as I scolded her, I could see behind the checkout counter a Marshall Field logo pinned to counter.
Date: Tues, July 3, 2007, 8:37 pm CT
Posted by: RG74
Check out this link, a warm tribute to LAZARUS department store is up and running. Lazarus wasn't A STORE TO SHOP AT DOWNTOWN...IT WAS THE STORE TO SHOP AT.
You can listen to Charles Lazarus speak about his store. When he speaks, he refers to the stores legacy with pride ! A true merchant ! Interesting how so much class and experience from a real merchant like Mr.Lazarus could be disregarded by people like Terry Lundgren,king of the bean counters !
2004,closed by Federated ! Going to Lazarus was AN EVENT ! Retired Chairman Charles Lazarus says,"we used to use the restaurants to pull the people throught the merchandise.THEY WERE OUR PRIDE AND JOY ! WE HAD NINE OF THEM !!!!!!!!
Lazarus...4700 employees. Mr.Lazarus also says, "associates mean we are all on a level,they are not employees,they are the same as management or anybody else !"
Nine decades of more than shopping...nine decades of sharing an experience that was emotional...something Terry Lundgren could simply not begin to understand.
http://www.wosu.org/archive/lazarus/memories.php
THE TIME IS NOW TO RETURN THE DEPARTMENT STORES TO THEIR FORMER GLORY...LET'S BEGIN WITH MARSHALL FIELD'S AND DAYTON'S !
Date: Mon, July 2, 2007, 11:13 pm CT
Posted by: Miller
Dear Field Fans-
I would not discount the rumors of a potential buyout.
Even if the specified buyer has not "stepped-up to the plate" as of yet, it does signal that activity in this area may continue in the months ahead.
Of course the stock price may "be better" (valued less per share) if the company continues not to meet expectations. So a better deal may be had by the future buyer. That future buyer could either consider the 65 Marshall Field-Dayton-Hudson Stores, the 400 May stores or the 800 store chain, with half underperforming.
As mentioned, Macy's would "be challenged" to run a quality operation like Marshall Field. Bloomingdale's is a smaller store and never "made the mark" in my personal opinion. But then again, Field's was/is the gold standard. I don't think downmarket Macy's could run an operation like Field's and would challenge them to consider it.
RE the past posts, the metal guards/atrium grates went up in the tall atrium spaces long ago (including the Walnut Room, which had been shortened by two floors), prior to 1950s, with many removed in the renovation of 1992, along with display partitions which had blocked many of the atrium views for years and years. Also, Field's on State Street, designed by D.H. Burnham (Daniel Burnham)& Company, "was the template" and "show-stopper" for the American Dept Store, despite an AIA award for Wanamaker's in Philly. All the other xamples were built upon this Field standard. Together Field's and Carson's (originally Schlesinger & Mayer) set new standards for architecture and merchandising.
Let's hope that the standard can be restored under the Field Name.
Miller
Date: Mon, July 2, 2007, 6:23 pm CT
Posted by: Jim McKay
The July 2, 2007 issue of "Barron's" has an interview with Peter Siris, Managing Partner, Guerrilla Capital Management.
Siris says that while homogenizing all the stores may look smart from an operating vantage, Federated/Macy's did that in such a way that stores went down-market, sending higher-end customers to the likes of Nordstrom. He also calls Bon-Ton "the anti-Macy's" and looks favorably on Bon-Ton for leaving stores like Carson, Pirie, Scott alone while Macy's changed Field's. Siris says that despite the fact Bon-Ton is heavily leveraged, it will pay down its debt and do very well.
In a summary table of Siris' picks he comments, "(Bon-Ton) is anti-Macy's, won't homgenize stores" and "(Nordstrom:) upscale retailer benefits as Macy's scales back."
Jim
Date: Mon, July 2, 2007, 4:01 pm CT
Posted by: Bob in DC
Jeff: To your question about the grating around the Walnut Room's upper levels windows, I know that was there at least 30 years ago as we have family photos taken when there was a quick-service restaurant up on the 8th Floor overlooking the Walnut Room, and those grates are there.
Date: Sun, July 1, 2007, 9:41 pm CT
Posted by: Drew
A friend gave me a fine example of macy*mart's brilliant marketing efforts. As a major Kaufmann's shopper, she was given an M platinum card. She said that she has gotten tons of coupons that she doesn't use because there isn't anything in M that she likes.
Anyway, she received a "preferred customer" extra special bonus coupon. She went to macy*mart, found a pair of sale shorts that wasn't on the long list of exclusions, and went to the cashier. When she showed the cashier her "special" coupon, she was told "You don't need that. Anyone who uses a macy*s credit card gets the extra discount." The cashier then pointed to a little sign above the sale placard. There was not an EXTRA discount; the coupon was only good for the 20% dicount offered to anyone who used an M credit card! Evidently the customers have been "confused" by other retailers and need to be "re-educated" in the macy*mart way of doing things.
The cashier said that many people thought this was an EXTRA discount and became angry when they found it wasn't!
So the point on sending out the coupon packets was what? The coupon was sent to customers who have a macy*mart credit card, but you don't need the coupon to get the discount. Why go through all the expense to print and distribute the coupon if it isn't needed to get the discount anyway? "Affordable luxury" or discount shopping?
On the positive side, my friend said that she was able to park right near the store entrance in her choice of parking spaces and that it was nice to be able to walk around the store without bumping into other people.
Date: Sun, July 1, 2007, 8:54 pm CT
Posted by: Nancy
I vote yes to re-launch Marshall Fields !!
Date: Sun, July 1, 2007, 3:56 pm CT
Posted by: B W
As a former Chicagoan I was appalled to hear that MY Marshall Field's was to be absorbed into Macy's.
As a child I awed over "Field's Christmas Windows", my mother sold hats there. I received a candy cane from Santa.....so many other memories. The unmistakable ding of the elevator as it reached another floor, the Tea Room.
As a young adult on lunch breaksB while working on Michigan Blvd. I would walk the floors of "Field's" mentally choosing which merchandise I would purchase when the situation would arise and funds become available. (window wishing).
Date: Sun, July 1, 2007, 12:18 pm CT
Posted by: Jim McKay
Today's Sunday Chicago Tribune features a four-page broadsheet Macy's circular for the Fourth of July Sale. It appears that is different from all other Macy's areas outside of Macy's North (aka the former Marshall Field's division).
What is different?
The Macy's North circular features a photo of giant American flag hung as in the Burnham (north) atrium of 111 N. State Street. Why do most all of the other regions' circulars have the star on a grey-blue back ground? Wouldn't it have been stirring to have that great flag in Chicago flagship atrium everywhere?
Today's New York Times has a two-page broadsheet spread featuring the news of the Macy's Fireworks in NYC. Nothing about Independence Eve fireworks in Chicago.
It was a year ago that fields.com became macys.com.
fields.com, of course would feature news of our internationally-renowned store with the great clock and all. Now macys.com has a picture of the 34th St flagship.
Clearly the Macy's North circular has the Burnham atrium on the front page in a feeble attempt to apease former Field's customers. Yet, when it is clear that we are far from the top of their list, is it any wonder that Chicagoans dislike Macy's? Clearly, Macy's does not revere Chicago as Field's did, to say the least.
Of course, if Macy's publicizes its so-called "Chicago flagship" nation-wide at this point, it would probably just serve to remind people of what a failure changing Field's to Macy's has been.
Date: Sat, June 30, 2007, 8:56 pm CT
Posted by: Jim McKay
Thanks to all who made today's late afternoon/early evening leafleting on State Street possible today.
Continuing our series of appeals to Chicagoans' civic pride at special events, be will be leafleting in conjuction with the Chicago Independence Eve fireworks on July 3. If you would like to assist, please email jjmckay@fieldsfanschicago.org It is important that you contact in advance since some or all leafleting will take place at the Taste of Chicago.
Today's Chicago Tribune "Voice of the People" had letters about the struggles of the airline industry. Writing about the current state of the customer satisfaction of airlines, Roger Conner of Oak Parkwrites:
You can't have Marshall Field's services at Wal-Mart prices.
http://www.chicagotribune.com/news/opinion/chi-0630letters5jun30,1,4168019.story
Date: Sat, June 30, 2007, 5:07 pm CT
Posted by: Annette Beyer
I grew up in Chicago and "Field's" meant Christmas with Santa and Uncle and Aunt Mistletoe followed with lunch by the Christmas Tree. "Fields" green boxes meant a special gift to be opened with anticipation.
I have been in Florida for 33 years but Chicago is still home and "Fields" will always be the best.
They tried to dump Fannie May and they came back. Lets hope the same is true for "Fields".
Macy's has invaded Florida as well. I am not impressed with service or value. JUST another department store.
Date: Sat, June 30, 2007, 3:56 pm CT
Posted by: James L. R.
We need Fields BRING FIELDS BACK.
Date: Sat, June 30, 2007, 12:57 pm CT
Posted by: Siamak
Regarding the Macy's plastic bag policy it will be interesting to see what happens in San Francisco come Nov 20th. That's the day that big retailers (especially supermarkets) will not be allowed to give out plastic bags. Hopefully they'll have to give out paper bags and it will cost them more money. Any Fields Fan in SF please let us know.
Date: Sat, June 30, 2007, 9:11 am CT
Posted by: A. Perkins
Macy's...the worst thing to hit Chicago since the fire.
BRING BACK MARSHALL FIELDS!
Date: Sat, June 30, 2007, 8:14 am CT
Posted by: caroline helwick
You don't have to live in Chicago or the Midwest to mourn the demise of Marshall Fields. My first trip was at the age of 16 (1967), coming from a small town in Georgia to the National 4-H Club Convention at the Conrad Hilton. A trip to the very special Marshall Fields was part of our agenda. I've loved the store ever since and always shop there on business trips to Chicago. I live in New Orleans where we absolutely revere our history and culture. Keep up the good fight to bring back a part of yours!
Date: Sat, June 30, 2007, 8:00 am CT
Posted by: K G Matthews
I loved shopping at Marshall Fields and as a former Minnesotan I'm also in favor of bring back Daytons stores. Like Fields in Chicago, Daytons was an icon in Minnesota. I don't care for Macy's at all and never use my charge anymore.
Date: Sat, June 30, 2007, 6:21 am CT
Posted by: Dell K
I have been a Field's card holder since 1968; it was my first credit card...and we have always used it wisely. When our daughters became of age, it was their first credit card also. I began to notice the change in the quality of items about a year before they posted the name Macy's and I'm going to assume it was because Macy's was taking over. Through the years, we have enjoyed specific sales personnel and because of them have gone into the store when it became Macy's....and left without making a purchase. The one and only good thing that came out of this is that my charge is now down to zero.....and I find myself shopping more at Carson's although I don't like some of the changes they have made in women's clothing. So now we shop more at Penny's....but miss Field's.
Date: Sat, June 30, 2007, 12:14 am CT
Posted by: Languishng in Lansing
From Quote.com: Option Alert
http://new.quote.com/stocks/rssItem.action?Feed=schaeffer_observations&Id=19555
From the Chicago Tribune: Macy's is attractive buyout target, Goldman says:
http://www.chicagotribune.com/business/chi-070629macys-story,1,5228018.story?coll=chi-bizfront-hed
I was thinking a lot today about Marshall Field's name and reputation being cast aside as if unimportant. I also thought about how much has been lost. I used to be able to go into Marshall Field's and just look around C1 there would be many items that were just so beautiful, from evening wear to suits to crystal votive holders, etc. They were unique and elegant and lovely. Now at Macy's there is none of those unique and elegant and lovely things to inspire awe and to make one think, C,That would be the perfect gift forCC. The merchandise now is mostly so same ol same ol' and that makes me sad.
Thoughts also came to mind about Lundgren's approach and statements as to how the customers needed to be re-educated and told what they want, instead of customers being the ones who educate the merchant as to what he/she should carry in the stores. It all goes back to SUPPLY AND DEMAND. Supply (by the merchant) has always been based on demand (of the consumers).That's Business 101, is it not? Why is it that Lundgren and his enablers think that the customer is supposed to supply what Macy's demands? This is so backwards! How is it that a person with such business dyslexia could be so well paid, so much compensated, let alone remain at the helm of a business? This makes no sense to me! I am about to shift the blame off this pitifully unbelievable incompetent and start focusing my anger at the members of the board who have, for whatever reason, not removed him! So what is my point in this rant? It is to say that one of the thoughts that came to mind today was that it seems Lundgren sees the customers, the employees, the shareholders, AND the board of directors as somewhat like STEPFORD WIVES. This scenario has not been good in any way, shape or form. I see this as just such an unbelievable mess C1 I truly don't believe Terry Lundgren and his crew are capable, first of all, of ever admitting they made a mistake this huge, and secondly, of running a Marshall Field's properly. I do believe that if and when someone comes along to restore the regional nameplates, starting with Marshall Field's that someone will honestly be regarded as a HERO. I would also know that that HERO would be guardedly watched to make sure he was genuineCafter all, Macy's, Inc. has surely already alienated enough people and vendors with dishonesty and disrespect. There's been a little action going on over at Topix C1 I am encouraged when I see the fight continue, and discouraged when it seems so quiet on these blogs. But I have to also understand that we are all in somewhat of a C,wait and seeC. mode right now C1 even the press hasn't been reportin g much, if anything.
I think Macy's has passed the point of no return to any hope of being "America's Department Store." I'll just keep hoping for that HERO to come along to bring back a real, first-class department store: Marshall Field's.
Date: Fri, June 29, 2007, 9:31 pm CT
Posted by: Alan
Here's an article from the Bloomberg wire.
http://www.chicagotribune.com/business/chi-070629macys-story,1,5228018.story?coll=chi-bizfront-hed&ctrack=3&cset=true
It's funny how the whole "May stores thing" is what is causing them problems right now. Basically, they won't get it "behind them" until they (or the next owner) realizes they screwed up with the whole branding strategy and conversion.
Also, for the poster who asked, there's NO WAY a public company is sold and no one notices. It takes a while, requires shareholder approval, and there are a lot of required regulatory filings. It's all just speculation, but since it isn't dying down, even one week after the first rumors surfaced, it seems the Street thinks it's a real possibility.
Date: Fri, June 29, 2007, 9:32 pm CT
Posted by: RG74
Well folks,it's very simple, Britian has a beautiful set of stores called House of Frasier. America has a once beautiful set of stores now know to many as the house of junk a.k.a. Macymart !
It is sad how a group of ruthless so-called "executives" could execute a once world class brand by watering down all that was wonderful about them.
Let's face it, as a born and razed New Yorker (suburban raised person) I knew 30 years ago that Macy's is New York, NOT CHICAGO...org ANYWHERE ELSE FOR THAT MATTER.
Upper class department stores derived their status from the fact that they were local and not the run-of-the-mill store found in every other city. The charter members of Federated Department Stores understood that.
People say that the age of department stores is over. If they are right by any sort, it is only because executives like Mr.Lundgren decided to homogenize the stores to the point that the STORES OFFERED NOTHING UNIQUE ! THEY ALL LOOKED AND FELT THE SAME...SELLING ALL THE SAME THINGS...MINUS THE SERVICE DEPARTMENTS THAT MADE THEM STAND OUT AS THE LEADING STORES THEY ONCE WERE !
WITH A FEW EXCEPTIONS:
If you look closely, Mid-west department stores (especially former Dayton's-Hudson's-Marshall Field's) stores retained most of their in-store service.
Terry Lundgren's Macymart is a slap in the face to Federated's founding department store merchant families and to the guests they served !
I WANT MY MARSHALL FIELD'S !
Date: Fri, June 29, 2007, 5:31 pm CT
Posted by: Torin G.
I was at an ice cream social at church on Wednesday and one of the newer members works for Macy's North, and said there was a strong possibility of the former Marshall Field's stores being bought by a private investor and possibly being converted back to Marshall Field's again. I would be overjoyed if this happened, particularly if Dayton's was revived as well! Most Minnesotans still haven't gotten over the loss of Dayton's.
Date: Fri, June 29, 2007, 4:37 pm CT
Posted by: Steven
Found at Twincities.com: Paper or plastic? Macy's won't ask
Story here: http://www.twincities.com/ci_6256073?source=rss
Highlights:
Paper shopping bags are the latest casualty at Macy's stores. Sales associates have been told to use plastic rather than the ostensibly classier paper bags with handles, which cost more to produce.
It's a shift that serves only to remind shoppers their department store isn't the same since Macy's came to town. "It's penny wise and pound foolish. A shopping bag is a walking promotion for a brand," said Lynne Robertson, president of Minneapolis retail branding agency Fame. "Going to something as minimalist as plastic denigrates the brand for sure."
"At Nordstrom, you always get a paper bag," said shopper Pat Connor, who toted a new purse in a Macy's plastic bag during a visit this week to the Mall of America from South Carolina. "At high-end stores, you expect paper."
Macy's shopper, Kathy Curnes, of Des Moines, Iowa, added, "Paper bags seem more special."
Beyond appearing cheap, Macy's has to contend with the environmental stigma of plastic bags at a time when other retailers are trying to cut back.
As for perception, however, even a reusable bag advocate like Cobb said that eliminating paper bags at Macy's "definitely can be seen as cheapening the brand."
Date: Fri, June 29, 2007, 10:55 am CT
Posted by: Gayle
Hi all,
Strange report from the trenches: a coworker of mine was shopping at a suburban Chicago Macy's this past week. I yelled at him for patronizing the M store, and he said "but they've been sold." I said that was just a rumor so far. He said that while he was checking out, an employee who appeared to be in management came running up to the the woman who was ringing up his purchase, and shreiked "we've been sold! It went through on Sunday!" He said the employees were dancing around in joy. He asked who bought them, and they answered "an investment firm."
Is it possible the deal went through??? Maybe it was just that the employees were elated at the prospect. Still no word in the press...
gayle
Date: Fri, June 29, 2007, 10:52 am CT
Posted by: Philip Eichler
Lawsuit #5! Another class action suit has been filed!!!! A side note to the discussion about State Street being chopped up. First Carson's was always kind of chopped up and lends itself to smaller tenants, Field's floors are quite open. Secondly, the manner in which the city has landmarked the interiors of State Street would make it rather difficult to subdivide. For instance, the column capitals on the ground floor were included in the landmark designation, which would make it somewhat difficult to erect walls between smaller spaces, etc.
Date: Fri, June 29, 2007, 10:22 am CT
Posted by: gle
Here is rather amusing article from Minnesota about customer disgust with a Messy's policy of cheap plastic-only shopping bags. The comments at the end are interesting too.
www.twincities.com/ci_6256073?source=rss
Way back last Saturday as we awaited news of a possible buyout of Messy's by private equity investors, I flaunted my Field's button around several neighborhood garage sales and shops. The buttom gets a lot of applause. A waitress told me getting rid of Field's was "...the stupidest thing to do--they really don't understand Chicago!" Also, our Edgewater Historical Society had quite a discussion about the future of the State Street building. They are very concerned. I told them whoever gets Messy's gets stuck with us (Field's Fans) too. We are not going to just fold up and go away. I'm glad to see Jim is already being proactive with his post about the building.
Have a great weekend Fields Fans!
Date: Fri, June 29, 2007, 12:57 am CT
Posted by: Joe D
It's a July 4th Savings Pass!!! Hmmm, but it can't be used on July 4th!!! So, why on earth is it a July 4th Savings Pass??????????
http://www.macys.com/dyn_img/site_ads/062807_july4th_chr.pdf
So much for national branding! It can only be used in a few markets. Too bad nobody is going to be able to use it for the July 4th sale since they will be shopping on the 4th when the coupon has expired!
Date: Fri, June 29, 2007, 12:33 am CT
Posted by: Jeff W.
As a point of information, I think that the Group will be heartened to hear that another Law Firm has filed a class action suit on June 28th against Macy's, Inc for their failure to disclose the true sales figures for the former May Company stores during the first part of 2007. I believe that this is the 4th Class Action suit to be filed against Macy's Inc. for their failure to disclose accurate financial data. Oh what a pity! When it rains, it pours! Maybe Terrible Terry and his ilk will be forced to bail out one of these days. And the truth will set them on their way, down the river!
Date: Thu, June 28, 2007, 10:05 pm CT
Posted by: Brad
I thought some Field's Fans would be interested to know about the history of retail "expert" Howard Davidowitz. Given his demonstrated lack of integrity and questionable judgement, I wonder why the press still finds him to be credible and chooses to quote him in so many articles about Macy's. Perhaps it's because so many other retail experts are far more critical of Macy's and their decision to replace Marshall Field's.
The New York Times
February 4, 1983
Insider Case Sentencing
By THE ASSOCIATED PRESS
"Howard L. Davidowitz, a retail business consultant, has been sentenced to serve 39 weekends in jail and pay a $10,000 fine for making stock trades based on confidential inside information of a planned takeover."
"Mr. Davidowitz, the 40-year-old president of Howard Davidowitz & Associates, was sentenced late Wednesday by United States District Judge John E. Sprizzo after pleading guilty to mail fraud and securities law violations."
Date: Thu, June 28, 2007, 9:54 pm CT
Posted by: Brad
I suppose that given Sandra Guy's previous pro-Macy's articles, we shouldn't be surprised that Ms. Guy failed to mention in her article that Macy's takever of Marshall Field's adversely impacted Hartmarx. But as a local Chicago news reporter it appears that she intentionally excluded the impact of Macy's on Marshall Field's where it would have been most relevant to Chicago readers.
For example, Ms. Guy writes, "The 119-year-old Hartmarx, hit hard last year by the mergers of middle-America department stores, had one of its worst years in fiscal 2006. Its fortunes are improving on the strength of the luxury retail market..." and as a local Chicago news reporter I think that the specific impact of Macy's on Marshall Field's would have been appropriate and newsworthy. The article could have pointed out that the Macy's takeover of Marshall Field's was one of those "mergers" that happened here in Chicago and that Marshall Fiedl's private label suits were actually made by Hartmarx. Ms. Guy also fails to mention that Marshall Field's was securely positioned in the luxury retail market that displays the strength to which Ms. Guy refers, and the luxury market growth opportunities that were lost when Macy's replaced Marshall Field's.
Furthermore, Ms. Guy writes, "The company (Harmarx) continues to wean itself of major department stores, which have consolidated and turned increasingly to their own labels." Macy's heavy emphasis on their own labels (Alfani, Charter Club, INC, Tasso Elba...)exemplify the private labels to which she refers that have been used to replace Hartmarx brands formerly sold at Marshall Field's. This is local news that has had a local impact.
That Ms. Guy fails to include this crucial information in her article gives the impression that she was intentional in her selective exclusion of facts in order to protect Macy's from adverse publicity about how Macy's takeover of Marshall Field's has adversely affected a local clothing manufacturer.
We write letters to Ms. Guy and to the Sun-Times, yet this questionable journalism continues to be published and our letters to the editor discarded. Can anything else be done to expose this irresponsible and possibly unethical reporting?
Date: Thu, June 28, 2007, 8:47 pm CT
Posted by: Becky
Last night I was at the public library in one of the western suburbs of Chicago. They're running a "space" theme for their childrens' summer reading program, and the place is decorated with stars, planets, aliens, spaceships, etc. One set of windows is painted up to look like a "space cafe," with the name...in that wonderful, familiar script..."MARTIAN FIELD'S." I couldn't stop smiling when I saw it.
It just goes to show you that nobody in Chicago has forgotten Marshall Field's, and that obviously someone thought the name would have resonance even for children.
And, there was no "Spacy's," either!
Date: Thu, June 28, 2007, 8:25 pm CT
Posted by: Steven
Is it possible that yet ANOTHER class action lawsuit was filed against Macy's? Today, this appeared on the Web:
Law Firm Of Schiffrin Barroway Topaz & Kessler Files Shareholder Class Action Against Macy`s - Quick Facts
6/28/2007 6:42:48 PM The law firm of Schiffrin Barroway Topaz & Kessler, LLP said it has filed Shareholder Class action lawsuit in the United States District Court for the Southern District of New York on behalf of all common stock purchasers of Macy's Inc. (M) from February 8, 2007 to May 15, 2007.
The Complaint charged Macy's and certain of its officers and directors with violations of the Securities Exchange Act of 1934. Macy's operates department stores in the United States and sells a range of merchandise and other consumer goods.
Date: Thu, June 28, 2007, 5:23 pm CT
Posted by: Bob in DC
Miller: I am the world's greatest Field Fan, or one of them, but I believe the American Institute of Architects gives Burnham's Wanamaker store in Philadelphia "the country's most perfect department store" nod due to the completeness of the design and the symmetry of the construction, compared to our darling on State Street that sort of grew piecemeal.
That being said, I like the variety of Field's different light wells versus the museum-like (some say masouleum-like) quality of the Wanamaker store.
Date: Thu, June 28, 2007, 5:18 pm CT
Posted by: Jeff S.
To "Bob" who posted about the old lightwell; This might help, if you look at old photographs of the Walnut Room, you can see that the ceiling there was much higher at one time. The ceiling went up about 3 more floors with quite ornate columns and arched windows at the top. I believe you may be correct, that during the war, it was all changed, and we have the ceiling in the Walnut Room as we see it today. Right above the Walnut Room I believe is the Human Resources department. Hope this helps. Anyone else with any thoughts? Also, I was wondering if anyone knows why and when the old grating that was recently taken down, but is still around the Walnut Room, is all about. What prompted its going up? In early photos the store did not have the north lightwell grated or beneath the Tiffany Dome.
Date: Thu, June 28, 2007, 4:35 pm CT
Posted by: gw
Jim, thanks for the article about Hartmarx opening up a Hickey Freeman store here in the City. I still have several HSM suits with the Marshall Field label; I'll never retire them! After the conversion to Macy's I went twice to look at their suit selection. It was like Burlington Coat Factory. I don't know just rows and rows of cheap, wrinkled looking suits packed together tightly in clearance center type racks. I'll never understand Mr. L's decision to make Field's such a bargin basement bin. I've moved my selection buying to Mark Shale, always subdued elegence at that store.
Maybe the "new and exciting" Martha Stewart line will include some men's and women's work clothes for gardening in the City! I know that's were most of the men's department at Macy's belongs, digging in the dirt!
Date: Thu, June 28, 2007, 11:27 am CT
Posted by: P.R.S.
I grew up in the Chicago Area and Fields was always the best place to shop. Customer service lived- not so Macy's. I now live on the East Coast although I go back to Chicago to visit my relatives. I am going next weekend and it will be the first time I will go to the city and not be able to shop in Field's.
Date: Thu, June 28, 2007, 10:22 am CT
Posted by: Amy Morton
First time visiting FieldsFansChicago. Please to see people still actively protesting Macy's in support of returning Field's to Chicago.
Date: Thu, June 28, 2007, 10:22 am CT
Posted by: Jim McKay
There's an article in today' Sun-Times about Chicago's Hartmarx. They were impacted by Macy's conversion from Field's as they used to make Field's private label men's suits. Macy's dropped local business Hartmarx.
http://www.suntimes.com/business/446784,CST-FIN-hart28.article
Date: Wed, June 27, 2007, 10:22 pm CT
Posted by: Miller
Hi All!
State Street was swamped in recent weeks with "corporate suits" watching and touring the store, some from Macy's and others termed "visitors". Something's up big time and managment has realized that this is no easy effort at the former Marshall Field locations.
Many rumors are thought to be just that, but my personal feeling is that we will see some larger changes in the coming months, perhaps before the holidays (which will be a critial period for survival). I don't know how a store with half of its 800 locations not doing well can survive with so much debt.
Did anyone notice that the full page ads for Macy's, with coupons, etc., have vanished from the Chicago Trib and Sun Times??? They are in trouble, to some extent, and I'm sure the "house of cards" may fall without a suiter with deeper pockets, hence the rumors.
As mentioned, I'm not sure Macy's knows HOW to run a quality operation, like Marshall Field, so they'll need lots of help, if they want to suceed in Chicago and the Midwest. And they will not be able to do this without the Marshall Field nameplate across the Midwest, from Minnesota to Milwaukee, Detroit to Chicago...and perhaps even St. Louis. This story is not over yet, perhaps its only begun.
RE the history of Marshall Field, the Department store concept as we know it was perfected by Field and the architecture of the building, by Daniel Burnham, became the National and international prototype for large Department stores from the D.H. Burnham, Wanamaker's Store in Philly to Selfridge's in London, but perfected in Chicago on State Street.
Keep up the effort, which means so much to so many, in an age, where we are told these things do not matter, but in reality they do! There are many angry former customers out there that are quietly boycotting Macy's and will never come back, until the name is changed back, along with the quality brands and excellet service. Glad to see folks standing-up for quality, history, civic pride, and honesty. Those values are everything that Macy's simply isn't.
In reality this whole buyout, merger and national expansion concept is really all about Marshall Field. Unfortunatly, Federated didn't know that it was the Marshall Field name that was of more interest in many markets than the Macy's name.
..and they killed the "golden goose", so foolishly and after so much thought. One word come to mind...dumb, dumb, dumb!!
Sincerely,
Miller
Date: Wed, June 27, 2007, 6:11 pm CT
Posted by: Drew
Last evening I was talking on the phone with a cousin from Detroit. She asked if we still had Kaufmann's out here; she had visited the store in Pittsburgh and in Ohio and liked shopping there. When I told her that "unfortunately macy*mart took over all the Kaufmann's stores," she replied, "They destroyed OUR Marshall Field's, too!" She went on to say that her favorite brand of shoes, always available at Hudson's and Fields were no longer sold at macy*mart. She is a professional and stated that these shoes (Erno Lazlo, I believe) were comfortable and stylish. When she approached the salesperson, she was told "We've lost our best brands and our best customers."
She also said that she is no longer able to buy dress clothes at the M. She stated, "I could always count on Hudson's and Fields to have high quality clothing that was a good value and wore well. There is nothing at macy*s that I want." Her husband has a tall athletic build and he can't find any clothing or shoes at M either.
My cousin said that "macy*s is Kohl's merchandise with Neiman Marcus prices." She and her husband now shop at Von Maur, but that store doesn't have a home department. Her teen age children won't shop at M either; they can getter better casual attire at JC Penney at more realistic prices with larger selections.
She said she was at Southland when macy*mart was having their weekly "One Day Lowest Price of the Season Sale" and the store was empty. She mentioned that Hudson's and Field's sales were always busy, but none of her friends even bothers with macy*s so-called sales.
Date: Wed, June 27, 2007, 5:57 pm CT
Posted by: Zelda
Your comments are well said, as usual, Jim. I would just like to add that in the event there is a buyout, I think we should have an immediate rally to make our wishes known. The demise of Macy's has always been just a first step. Our participation in pointing the direction back to Field's is more important now than ever.
Date: Wed, June 27, 2007, 5:13 pm CT
Posted by: Bob
A question, slightly off topic!
I remember reading that there was a 2nd dome or light well in Marshall Fields State Street above the dining room area where the great tree is displayed.
Does anyone have any info on this area? Supposedly it was blacked out/removed during WWII.
Thanks for any info.
Bob
Date: Tue, June 26, 2007, 7:41 pm CT
Posted by: Drew
Somehow I can't but help wonder what was the intent of the takeover rumors and if they were intended to impact the stock prices of "M." Sales are slipping, the stock has been downgraded, and the media are finally revealing the truth about "M." Signs clearly indicate that Lundgreed's grand plan is a grand failure.
Whatever the case, Lundgreed's absolute arrogance and inability to face reality, there is no doubt he would do anything to avoid admitting failure. The macy*mart ship is sinking and he is desperate to save HIMSELF by any possible means.
With the takeover rumors coming near the end of the month, it wouldn't surprise me if the talking heads at "M" now have yet another excuse to explain the latest month's slumping sales: the customers were "confused" about the possiblity of a takeover of their "exciting" macy*mart and went elsewhere. Now "M" will have to "re-educate the customers.
Date: Tue, June 26, 2007, 7:05 pm CT
Posted by: Jim McKay
Articles like the one by Sandra Guy in last Saturday's Sun-Times are comparing apples, oranges and bananas. These articles and reports focus on how 111 N State could end up like Carson's or Boston's Filene's flagship. I'm not talking about the separately owned "Filene's Basement" flagship below the store. I think they over-emphasize and over-simplify the "closure and subdivision" scenario and forget about other possibilities.
First, let's not forget that Carson's was in urgent need of renovation and modernization. They did some renovation and restoration on the first and second floors in recent years but the chopped up nature of the floor plans and aging systems were problems that made it very expensive to run Carson's. No doubt Freed and associates wanted to finish the modernization they already started on upper floors. The Wabash side was especially in need of renovation. (Have you noticed the restored cornice at the top of the building? It would be wonderful if 111 N State got its crown back.)
As an aside, Carson's was run down enough that it would have made a perfect companion to the run down Macy's flagship at Herald Square. Remember, I think Macy's would have had a better match and bigger footprint if they had spun off Field's in fall 2005 and purchased Carson's, Boston Store, Bergner's, etc. at the time those stores ended up with Bon-Ton.
My take is that the amount of renovations needed could not be accommodated by Bon-Ton/Carson's. Face it, rent would have gone up or business would have been disrupted by the major renovations making the store unprofitable.
Also consider that Filene's flagship was about 100 feet away from another Macy's. That's why Filene's was closed. If the former Jordan Marsh flagship had not become a Macy's in 1996, you can bet the Filene's flagship would have become a Macy's and would not have been closed.
Thank God that Macy's never got their Chicago flagship on Block 37 back in the late 90s. If it had, I truly believe 111 N State would have met the fate of Carson's and Filene's flagships. Remember, Macy's turned down Block 37 because the local government offered "only" about $58 million in subsidies.
111 N State, on the other hand, has been much more thoroughly modernized, especially in the late 80s through the 90s. 111 N State is most valuable to investors as Marshall Field's. It's not nearly as valuable as Macy's nor as a bunch of shops.
It's our job to make sure Macy's, Inc and any investment group interested in buying 111 N State know that.
111 N. State is a relatively modern department store with many unique ammenties, features, hostory, tourist draw and ambience that can only realize maximum profit for investors when that building is Marshall Field's.
Chicago--no, THE WORLD--wants its Marshall Field's!
Jim
P.S. Speaking of Carson's, ladies should remember there is a Carson's women's store near Union Station.
Date: Tue, June 26, 2007, 7:05 pm CT
Posted by: Bob Warsham
A bit from Gourmet Retailer .
http://www.gourmetretailer.com/gourmetretailer/headlines/article_display.jsp?vnu_content_id=1003603719
Date: Tue, June 26, 2007, 5:57 pm CT
Posted by: Steven
While Macy's has absolutely run Field's right into the ground, I would certainly shop at Field's again if it were restored to the way it was. Saturday I went to Nordstrom on Michigan Avenue and though it is a very nice store, it's just not the same. I found two T-shirts (silkscreened with Chicago L and street signs) for summer, but then... that was it. There was no furniture store to browse through. No housewares department to wander through. No sheets, no small appliances, no art, no gourmet food, no chocolate. So I stopped at Vosges for a couple of truffles on my way out and went home. Mission accomplished in just 30 minutes. The bus ride there and back took more time.
Shopping without Field's is no fun. No adventure. In fact, it's almost work to find something I'll like at other stores. Certainly any private equity investor will see there are enough of us who feel that way to justify bringing Field's back.
Date: Tue, June 26, 2007, 11:40 am CT
Posted by: Languishing in Lansing
A Woman's Wear Daily teaser, since I'm not gonna pay $150 to subscribe just so I can read the rest of the article:
MACY'S STOCK SLIPS AFTER BUYOUT TALK
Tuesday, June 26, 2007
By Vicki M. Young
Shares of Macy's Inc. retreated 2.2 percent Monday to close at $40.54 after spiking up 7 percent on buyout rumors Friday.
Traders said talks of a buyout by Kohlberg Kravis Roberts, Providence Capital and Goldman Sachs at $52 a share fueled the speculation Friday that helped bolster Macy's stock price. And while those rumblings made the rounds on Wall Street again on Monday, several banking sources didn't give the buyout talks much credence.
Only God knows what's really going down.
Date: Tue, June 26, 2007, 10:59 am CT
Posted by: Michelle Orr
I want Field's Back!! It belongs to Chicago, not New York's MACY's
Most of my family worked for Fields and I was so sad to see it go. Now that I read/hear it may be back I am THRILLED!!! I want to see it back where it belongs.
Date: Tue, June 26, 2007, 6:35 a m CT
Posted by: jimmy gimbels
Ineresting article in the June 25 edition of Crain's Chicago Business - the focus is on high fashion. The article discusses Saks Fifth Avenue, Neiman Marcus, Nordstrom and several specialty boutiques. Oh dear, not mention of Macy's or Bloomingdale's. Gee, I wonder why? After all, Charter Club and Alfarni are so "new and exciting."
>From the article: "Once-influential specialty stores like Bonwit Teller have closed. Marshall Field's and Ultimo have changed ownership..."
Changed ownership? I don't know about you, but I consider Marshall Field's as closed. Macy's is nothing like Marshall Fields.
Date: Mon, June 25, 2007, 9:05 pm CT
Posted by: jp
Please, no one listen to Howard Davidowitz, the man is obviously very arrogant and HIGHLY skewed in his opinions. He believes every business will fail, just listen to his commentaries. Walgreens could have a 40% profit jump and he will have something negative to say about it. McDonald's could finally switch everything to Trans Fat Free and he would have something negative to say about it. He is an obvious skeptic and always hopes for failure. He always goes against what the general public wants to hear. Every time I hear him, I just want to scream!
Went to Macy's Bolingbrook a few weeks ago to check out the store planning side of it, as I am a store planner for a large Chicago based chain. I was so unimpressed. The last aka Field's store, built as a Hudson's in Grand Rapids, was opened in 1999 at the Rivertown Crossings Mall in Grandville, MI (suburb of Grand Rapids). I was there for the Grand Opening. The store was so classy and upscale and open! This Bolingbrook Macy's is awful and everything is crammed into there as tight as possible. The lighting is dollar store quality. The only place they spent money was in the cosmetics area. I couldn't believe they used the old "Ma Bell" beige analog bell telephones at all the cash wraps. Even the Bay and Sears in Canada use Nortel or some other highly digital PBX telephones at the cash wraps.....so BLAH!
Date: Mon, June 25, 2007, 6:30 pm CT
Posted by: Bob Warsham
It will be interesting to see how this all plays out...
The most interesting point in one of the Sun Times articles follows:
"...rumor had Allen Questrom, the retail veteran who turned around JC Penney and mentored Macy's CEO Terry Lundgren, as involved in a takeover deal. Questrom, a senior adviser for Lee Equity Partners in New York, did not return a telephone call"
At the beginning of the Macy's strong-arm takeover of May Co, I believe Questrom indicated Lundgren was a good merchant. Perhaps he has realized his old student isn't quite up to the task after all.
Questrom is a reputable retailer, and should understand what errors were made not only at/with Fields but the question remains after all the damage that has been done to these various brands, would the effort to turn these stores around be worthwhile. The market in Chicago seems to be doing just fine, thank you, with the other upscale stores gobbling up the customers.
Here in Detroit, Nordstrom is expanding, and we have two Von Maurs, Saks and one lone Lord and Taylor...so the lack of quality at the former Fields stores is noticable. Even worse for those farther outstate, Lansing, Traverse City, etc. Fields was the gem of May Company and Lundgren only went after May when May stole the prize from under him during the Target negotiations.
I maintain Target management sold to May as an alternative to FDS because they felt May would maintain Fields. I am not saying the $$$ didn't figure into it but there was a certain sentimentality amongst senior Target management about the relationship with the Department store division...after all, it all Target was started by Dayton's and HudsonC-s joined early on into the mix and they relied heavily on the buyers expertise to predict trends so Target had the jump on other discounters. Target has been able to keep that expertise going strong, note the new knock off wedding gowns and accessories...
State Street could be maintained like Selfridge London which is oft mentioned as the example Target went after in the last years. And if the store would been left alone under the capable management of Linda Ahlers it could be doing well in excess of 250,000,000.00 per year. May retired her shortly after the takeover, but make no mistake, her stamp was on State Street, Water Tower and chain wide. Merchandise improved, staffing was capable and available--there was a real excitement even here in Detroit.
Here is a quote from Business week:
http://www.businessweek.com/1999/99_47/b3656094.htm
Before Ahlers took over the division four years ago, the stores--Dayton's, Hudson's, and Marshall Field's--were limping along with operating margins of 5%, three points behind what the industry leaders were doing. Ahlers dumped the Macy's and Lord & Taylor strategy of stuffing mailboxes with sales-promotion fliers nearly every week. She cut sale days from 120 to 60, instead focusing on merchandising and becoming the second-best service provider behind Nordstrom (JWN). By deploying a crackerjack team of stylewatchers across the globe to spot the next hot thing, she made sure the stores had the same chic items gracing the pages of fashion glossies and an all-smiles, we'll-take-anything-back salesforce who knew their stuff. This blend of worldly fashion savviness and Minnesota nice was a hit, enabling Ahlers to pull off the equivalent of a retailing hat trick: boosting operating margins to 8% while focusing on service and slashing promotions. Last year, the divisions' comparable-store sales growth of 4.5% was the best in the industry, which usually posts gains in the 2%-to-3% range.
Lundgren's failings, IMHO, stem from a real arrogance that stems from too much powerC(absolute power corrupts absolutely. He should have learned from his mentors and Ms . Ahlers. Maybe she's wants to come out of retirement?
Date: Mon, June 25, 2007, 5:35 pm CT
Posted by: Eric
Was pleased to hear about the potential buyout.
One of our Field's Fans, Jim McKay, was interviewed on WBBM 780 Satuday. He pointed out that the stores are valuable and the brand Marshall Field's is valuable. But the two are more valuable then separate. I agree.
BRING BACK FIELD'S!
Date: Mon, June 25, 2007, 2:14 pm CT
Posted by: Pam
I hope the rumors are true. Please give me back Marshall Field's. Thank you all for your efforts!
Date: Mon, June 25, 2007, 6:14 am CT
Posted by: Brian
It was great seeing Field's supporters at the gay pride parade. Strangely you could say we had a float, a couple bumper stickers that say boycott macy's were on some of the floats towards the end of the parade! It's monday morning for me, I've already been e-mailed from co-workers about spotting me from the parade route in the F*** Macy's Shirt. After the parade I even went to a resturant downtown known for it's requirement of "classy" aparal, and I was admitted in with that shirt, even when I asked about using the restrooms for a costume change, the manager told my my shirt was the classiest one he had ever seen.
That says how much Chicago hates macy's. Oh Well, Time to clock in and pull my hair out on another manic monday!
Wish me luck..
Oh, And it's Piepho pronounced Pee-Faux! (And should be spelled that way to, because she's a fake and a fraud! She was loyal to Federated that's why they kept her from L&T)
Date: Sun, June 24, 2007, 9:48 pm CT
Posted by: Richard
I was at The Woodlands mall yesterday. After going into Joseph A Banks and some other specialty retailers I ventured into Dillards. I spoke with one of the long time clerks there and quizzed her about Foley's (now Macy's). I asked her if traffic had increased since Foley's demise. She answered with a resounding yes. Not only that, she said sales are up and they hear horror stories all the time from former Foley's customers. She said since the changeover one of the most common complaints is poor service. not to mention the change in merchandise. The Macy's people are rude and refuse to take back returned merchandise, even with Macy's tags on them. Foley's would always exchange or give a refund as customer satisfaction was a priority.She also said she heard Macy's was getting purchased. The new owners are going to have a big mess on their hands. I suspect a large number of store closures will ensue across the nation. Sales are terrible not only at Marshall Fields, but at Foley's, Kaufmann's and Filene's stores as well - should I say former stores. Macy's has done such an awful job marketing that they have alienated most all of the formerly loyal customers in all divisions. It is my hope the new suitor will bring back not only Marshall Fields but some of the other beloved names as well - not only the names but better merchandise and service that used to be paramount.
It will be interesting to see what transpires in the coming months if the rumors are indeed true.
Date: Sun, June 24, 2007, 8:11 pm CT
Posted by: A. Perkins
With the turn in the tide lately, which seems to be going in our favor,
"BRING BACK MARSHALL FIELDS!"
Date: Sun, June 24, 2007, 11:03 am CT
Posted by: Siamak
My understanding is that State Street is not owned by Macy's Inc. If that's the case why do reporters continue to say a private equity group would be able to sell State Street? My guess is that they realy mean Macy's Inc. could break up the lease and sublease State Street to many smaller retailers. Thoughts?
>From the Suntimes:
"Retail expert Howard Davidowitz said new owners could sell the Macy's flagship on State Street for its tremendous real estate value, and further the breakup of big department stores on State Street"
Date: Sun, June 24, 2007, 1:03 am CT
Posted by: Languishing in Lansing
I'm on the edge of my seat, hoping and praying that KKR will do the RIGHT thing, bringing back Marshall Field's to all 60+ locations, as well as consider restoring the other former May doors. I hope this buyout (rumoured yet likely to HAVE to happen at some point) doesn't take an even more tragic turn than it has already when Federated took over. Mr. Kravis - if, by chance, you see this website, PLEASE be heroic in the eyes of the public as well as make your fortunes - restore the historic doors of retail, established by merchants of long ago; traditions that Federated trampled upon in moves motivated by greedy lust for power and money only and underscored by an apparent contempt for the buying public whose dollars Federated was more than ready to take. The customers miss Marshall Field's. The employees miss Marshall Field's. And though the store managers presumably have had no choice but to say, in effect, "Yes, Mr. Lundgren" I am quite confident in guessing that they, too, miss Marshall Field's.
Shopping is not simply an exercise in getting an item for the lowest possible price. It's about connecting with people, feeling fabulous about your new purchase, and finding TRUE QUALITY in merchandise and service. People generally shop at stores that give them that "feel good" experience. When we know that a merchant cares about us enough to carry quality products, present a clean, pleasant, and appealing atmosphere, and give us GENUINELY GOOD SERVICE - THAT'S WHERE WE WILL GLADLY AND WILLINGLY SHOP. We'll even pay full price for a quality item from a quality store, not always waiting for a sale. Please, Mr. Kravis - do the right thing simply because it's the right thing to do.
I wish ALL well who have done and who are still doing your best to bring back our Midwestern pride and joy: Marshall Field's. God bless you. God help us.
Date: Sat, June 23, 2007, 10:58 pm CT
Posted by: tpage
The biggest mistake any business can make is not listening to its customers. This current situation was guaranteed two years ago when the name change began to make its way through the stores. I was an employee for several years at both downtown stores, and the employees knew it was trouble. Why? EVERYDAY at least 1 customer said as they completed their purchase they were cutting up their store credit cards when the name changed and would not be shopping in the store again. This came from Lincoln Park 30's shoppers to Old Money North Shore 80's.When asking what to tell people when they expressed displeasure, we were actually told to sell the finer points of the new price checkers (yes those things found at Target or Sears)
I feel badly for the employees who are on the front line, and if any of the bigwigs ever asked the people in the field what was going on, they would maybe have understood it better.
This was and always has been a grassroots groundswell, the people that Marshall FIeld made sure got paid when the great fire devastated his store. He also made sure his customers got their goods and extended them credit.
Sometimes it's not always about "business" as TL likes to say
Date: Sat, June 23, 2007, 10:47 pm CT
Posted by: macyloverNOT
what happens when macy's sells ? will the board of directors change ? will someone finally wake up at headquarters and for once LISTEN TO THE CUSTOMER. we already know they don't listen to the staff !
Field's all the way !
Date: Sat, June 23, 2007, 10:46 pm CT
Posted by: Sad to hear
It's sad when things don't remain the same but unfortunately we live in a society where everything is ever so changing on a daily basis from businesses, relationships, schools, phones, homes and cars. All these we change on a regular basis because we think we want/need better as if the grass is greener on the other side. When in all actuality it isn't, maybe slight but not much different. Take for example, when I revisit back home to Chicago none of the schools that I've attended is the same school or either the school has been demolished for a city park. Now, I don't even have Marshall Field's to go back to on top of it all There is no traditions or morals anymore. Everything goes, change it or tear down just start all over again.
Date: Sat, June 23, 2007, 7:53 pm CT
Posted by: Joe D
The Florsheims, Back in Their Own Shoes
http://www.nytimes.com/2007/06/24/business/yourmoney/24shoe.html?ref=business
It's a long but terrific article about the Florsheim family resurrecting the company from near death. If only Marshall Field was interested in doing the same thing.
Does anyone know how wealth the Field family is? They are obviously "old" money, but are they in the same league as the Pritzkers? Oooh! That's another family we should get involved in this! They are doing so much with the presidental campaigns, they should ad Field's to the list!
Date: Sat, June 23, 2007, 10:12 am CT
Posted by: Judy M
I've read a number of comments on the rumor that m*cy's is thinking about bringing the Marshall Field's name back. Unfortunately, the opinions are that a change in name will not necessarily coincide with a change in quality OR customer service. This is another example of what these people think of the Chicago mentality. I keep saying, we're smarter than they give us credit for, but they don't listen! Do the powers that be at m*cy's really think we're stupid enough not to notice the ABSENCE of change INSIDE the stores??? I have never seen such ego - or basic stupidity - on the part of any management group. If this wasn't so tragic, it would be funny. PLEASE, PLEASE let me know when you plan the next protest. I have to be there.....
Date: Sat, June 23, 2007, 9:50 am CT
Posted by: Alan
The Sun-Times, for once, has a decent analysis of the situation. My guess is that a private equity buyer would see more value in splitting up the company. While that would be bad news for some markets, I think in Chicago it could be good news, in that the Field's brand and prime locations could be valuable to another retailer and fetch a high price. We'll see. In any case, all this speculation might prompt the company to take action now.
http://www.suntimes.com/business/440202,CST-FIN-macys23.article
Date: Fri, June 22, 2007, 5:30 pm CT
Posted by: Drew
What an interesting turn of events! Somehow it seemed "fishy" what Lunkhead was letting the stores run down and cutting back the quality and service. He and his Lunky's Flunkies let the business crumble while they orchestrated this devious plan.
We can only PRAY that the federal government investigates the entire macy*fication plan and exposes Lungreed for the charlatan that he is! Justice would truly be served if Lungreed is sent to prison for his fradulant and destructive actions.
The unknown factor is the intention of the takeover company. Are they interested only in liquidating the real estate for a quick profit? Will they cherry pick prime locations to operate as true upscale department stores? Will they follow Lunkhead's strategy and combine their other retail holdings? Is the country ready for macy$dollar?
Date: Fri, June 22, 2007, 5:30 pm CT
Posted by: Alan
Clint, a private equity buyout works the way any other buyout does, except that it's usually in cash (often borrowed funds) rather than in stock (since private equity shares aren't traded). Shareholders would have to approve, and it's up to the new owners who in management stays. There's a lot of money in private equity now, and they tend to specialize in turnaround situations, so it's not uncommon for management to go.
Anyway, it's all speculation right now. For the stock to go up that much, though, someone must be spreading some information. Company's by law can't reveal details on such a material development piecemeal (which is why they always have no comment). So what we are seeing is basically a rumor only. Remember it did the same a few months back when Icahn revealed he purchased some shares.
Date: Fri, June 22, 2007, 5:26 pm CT
Posted by: Steve
Here comes the golden parachute for Terry Lundgren and his sycophants. Twisted but a sad reality these scoundrels will get off that way. There's no other way out for them in this lifetime. Of course, they will have to pray there is no Hell.
Date: Fri, June 22, 2007, 5:24 pm CT
Posted by: Alan
Wow. I saw the stock price jump up and was worried, until I saw that it was on a takeover rumor. That could be good news. Now that Lundgren knows he isn't safe in the CEO's office, perhaps he'll come to whatever senses he has left and bring back Marshall Field's, and put an end to this lowest-common-denominator strategy.
Date: Fri, June 22, 2007, 5:14 pm CT
Posted by: Bob Warsham
>From the Cincinnati Business Courier
http://cincinnati.bizjournals.com/cincinnati/stories/2007/06/18/daily56.html
"Ironically, the rumor about Macy's (NYSE:M) surfaced on the same day that the company began lifting its logo to the top of its 21-story headquarters building downtown."
Date: Fri, June 22, 2007, 5:11 pm CT
Posted by: Clint
Could someone please explain how a private equity buyout works? Does the CEO keep his job? Do shareholders have to approve the buyout? With the news that Macy's might be bought I was just curious how it works.
Date: Fri, June 22, 2007, 5:11 pm CT
Posted by: Bob Warsham
Seems that all the high level managers at the Macy's stores in the Detroit area were on a lengthy conference call this afternoon and therefore unavailable, per a friend who works at the formerly upscale Somerset Collection Macy store. Could this have been about the rumored buy out?
A rash of complaints at Macy's today as merchandise that was advertised at clearence prices, i.e. Cuisinart, Kitchenaid, but the stores seemed not to have any such clearance goods...opps forgot to pull those ads!
Another masterful stroke of incompetence!
Date: Fri, June 22, 2007, 3:35 pm CT
Posted by: LiMack
KKR recently bought Dollar General Stores--another company that gets lots of its merchandise from China! Private Equity allows brands to build (and also divest assets) outside the public eye and beyond stockholder review. Sometimes it's good and sometimes not. I'm not sure how I feel about this if the rumor is true, but it certainly seems to reinforce to the world what we already knew--that Terry Lundgren is in trouble. Going through the whole big thing about changing Macy's stock symbol to M. last month only to go private???!!! Verrry interesting.
The only thing I AM sure of is that I will never shop at Macy's. I want Marshall Field's back!!
Date: Fri, June 22, 2007, 3:12 pm CT
Posted by: Siamak
Hopefully Macy's get's bought out and a new owner restores Field's. It is getting interesting.
Date: Fri, June 22, 2007, 3:10 pm CT
Posted by: Jim McKay
One rumored buyer is Kohlberg, Kravis Roberts. They are a private equity firm. They make all their money buying things and doing whatever it takes to make them more valuable. They look to buy companies that they view as undervalued. You will recall from discussion last fall when Icahn was looking at buying Macy's that it was thought he'd like to make money off of Macy's real estate and leases.
Considering that then anything could happen if KKR or the like buys Macy's. They could further reinforce the strategy of unifying under the Macy's brand, ruthlessly selling off or closing any stores that stand in the way of making value. Or they could determine that after all these former May plates were, at least in some cases, more valuable as separate businesses--meaning Field's could come back under KKR or sold off to other other buyers who restore Field's in quality, service and ambience as well as name. They could even sell of some former Field's stores and keep others as Macy's. They could sell off 111 State Street to one party and the brand "Marshall Field's" to another, although that would be a huge mistake. Because there would be new owners, they wouldn't have to play by any or the rules set up by Lundgren. That could mean they wouldn't have to stick to the stragtegy of everything being Macyized. It could also mean they would have live up to even fewer local commitments than those made by Lundgren.
One thing is for sure--it puts things in flux. That's why it is even more important that if something like this happens, we need to be out there spreading the word as to how much more valuable Marshall Field's is compared to Macy's.
My hunch is that Lundgren, et al, could get a way to slip out of the back door of the mess they have made if a buyout comes to pass. I'm not so sure we will have Lundgren around much longer but we will see.
Jim
Date: Fri, June 22, 2007, 2:53 pm CT
Posted by: Clint
Macy's shares up on takeover speculation
Hmmm, this is news to me?
http://biz.yahoo.com/rb/070622/macys_stocks.html?.v=1
Date: Fri, June 22, 2007, 2:26 pm CT
Posted by: gle
Here's what just appeared in the "Tribune" about a possible sale of Macy's! "Macy's shares rise on takeover speculation."
www.chicagotribune.com/business/chi-070622macys-story,0,3779272.story?coll=chi-bizfront-hed
Date: Fri, June 22, 2007, 1:45 pm CT
Posted by: Jim McKay
New owners for Macy's (and Marshall Field's)?
Macy's stock just made a U-turn and skyrocketted in the past couple of hours from $38.xx up to almost $42 on takeover rumors. One report has KKR and Goldman Sachs buying Macy's.
Stay tuned.
Jim
Date: Fri, June 22, 2007, 1:09 pm CT
Posted by: gle
I am disappointed to see that Messy's is invading Taste of Chicago this year (no wonder the brochure looks rather tacky). I loved Taste of Chicago. Does this that mean I can't even get so much as a hot dog without indirectly supporting Messy's?
Messy's seems to be very stupid with customers, but also seems to go after projects they consider to be near and dear to the heart of our mayor. I hear they also support a children's reading program. I wonder if they offer to pay for programs so the taxpayers won't have to. Many taxpayers, however, are already so disgusted with Messy's that they may simply lose interest in many things if Messy's becomes a part.
Date: Fri, June 22, 2007, 10:40 am CT
Posted by: John Bankhurst
Apparently, Macy's is going full speed ahead with plans to close the distribution center in Chicago and build a new and modern facility in the suburbs.
http://www.suburbanchicagonews.com/beaconnews/news/437537,2_1_AU21_MACYS_S1.article
While I can understand the obstacles of operating a multi-floor distribution center, this will likely result in several hundred people losing their job either to a significantly increased commute or downsizing.
On an unrelated now, I noticed at the Oak Brook store that there were several display tables set up in the Men's Department (mostly in the fragrance area) with green tablecloths. I found this interesting because when Macy's poor decision to rebrand Marshall Field's store occured, all green display tableclothes were discarded and replaced with black ones. Could this be an early sign? We can only hope. Macy's has decimated the prior excellent merchandise selection at Oakbrook, Old Orchard, and State Street, as well as the rest of the former Field's stores
Date: Fri, June 22, 2007, 9:45 am CT
Posted by: Jeff S.
Living out southwest of downtown Chicago by about 50 miles, you know that it is different out here. People tend to buy into what seems like a good deal! Well, in today's Joliet paper (Sun-Times News Group) they had a story about Macy's being encouraged by Kendall County to come on down, bring your friends, and build your new 50 million dollar warehouse facility, presumably to replace the Field's warehouse at Diversey and Pulaski!
I quote from today's paper: "Board members indicated informally they may want to pursue a proposed $1.2 million tax-incentive package for the 861,500-square-foot center planned near Ridge and Holt roads. "I say bring them and have them bring all their friends, too," said board member Jeff Wehrli, amidst general enthusiasm.
The Board obviously doesn't realize they will be stuck with an eye-sore and white elephant in a couple years as Macy's is downsized or sold off as their business as we all know is not good. The sad thing is that Macy's will recieve all kinds of tax benefits and incentives, and the County of Kendall and the town of Minooka will get stuck with footing the bill.
Date: Fri, June 22, 2007, 9:45 am CT
Posted by: denise rule
does anybody really want the "Marshall Field's" name (other than the name plates on State St., forever) on this trashy store called macy's??? what a horrible thought!
Date: Fri, June 22, 2007, 9:35 am CT
Posted by: Mitch
I'm entertained by the rummors listed concerning a reintroduction of the Marshall Field's name. If any of those versions come to pass they will be another huge flop.
The damage is done. Federated/Macy's has alienated just about everyone. If there's any merit to the rummors in that they, Macy's, will be merely sticking the Field's name on buildings and goods, they of course have missed the point and "They're not used to the cadence of a Field's Fans' anger." My anger in this is new and exciting.
For me this goes far beyond the name change. It's anger towards another huge company headed by isolationist and arogant fools that will say anything to anyone in order to insert their money vacuum into the wallets of shoppers. It's the "Amtraking" of American retail in that all personality is removed, everything is homoginized.
Marshall Field's and Company was the retail bosom of our civic and immediate families. Field's will return. But not under the banner of Macy's. They're incapable of handling the job from what I can see. They may go on for a bit with a reversion to the Field's name in some instances but it will do them no good. What I see happening is another organization buying Field's from Macy's and really doing the job that's needed in returning Field's to it's proper retail position.
Date: Fri, June 22, 2007, 6:06 am CT
Posted by: denise rule
On Good Morning America on 6/20, they had a 'makeover, fashion' segment and, sadly, used macy's macy's macy's....which was actually the choice of this person from Glamour magazine who was doing it. but, unlike just a small mention of the store, they must;ve mentioned the damn store 4 or 5 times......showed them shopping in the store...... (now we're in macy's), these clothes are from macy's, macy's is letting us keep these clothes!!! (yep), thanx to macy's! yuk. needless to say, i did e-mail both the glamour person who was actually in charge of it and also abc's GMA, saying a few things about macy's and how very mnay people feel about them. not a big deal but if eel whenever they are 'used', it helps to SPEAK OUT! SCREAM! take care, denise
Date: Fri, June 22, 2007, 2:40 am CT
Posted by: Gail
Well, I suspect the rumors about bringing back Marshall Field's in some form are untrue. But I might as well put in my two cents.
First, I'm not interested in simply slapping the name "Marshall Field's" onto a store that is otherwise stocked with Macy's merchandise. It would be an insult to the Marshall Field's tradition. I am also not interested in a Marshall Field's boutique at Macy's. Such a move will fail. I guarantee it. And I've been batting one thousand on this issue so far. If that's what Federated/Macy's does it will make matters worse, by disappointing Marshall Field's loyalists who are expecting something better.
But that doesn't mean that Federated/Macy's only option is to sell off the division that it now calls "Macy's North" and allow some other company to restore the name and traditions of Marshall Field's. There's another alternative that I think is worth considering. Federated/Macy's currently runs two department stores: Bloomingdale's, which is an upscale specialty department store and Macy's, which at its best is a mid-tier store. What about a store that is in some ways a hybrid of the two? (Hear me out, Field's Fans ....)
One of many mistakes that Federated/Macy's made was to misunderstand Midwestern culture. It is not a coincidence that Marshall Field's was both the biggest and the best among Chicago department stores. We like it that way. We like a department store that caters to the discerning middle-income customer as well as the discerning higher-income customer. We expect that the middle-income customer will sometimes choose to buy something that ordinarily is purchased by wealthier customers and vice versa. (Put differently, we don't expect wealthy customers to have more money than brains and we don't expect middle-income customers to be unable to appreciate or afford a little luxury now and then.)
New York, on the other hand, has big mid-tier stores (Macy's) and smaller high-end stores (Bergdorf-Goodman). And never the twain shall meet.
Part of the problem that Field's Fans have been facing is that a nationwide store has certain economies of scale that a regional store does not. This is reality, and whatever solution we can suggest has to address itself to that reality. But it is also reality that the Age of the Internet allows for some level of flexibility in how stores are stocked. To some extent the hybrid idea would allow Federated/Macy's to keep its economies of scale and yet satisfy some local tastes and traditions.
So how about this plan? It seems to me that restoring the Marshall Field's name and color scheme to the former Marshall Field's stores (or at least a large number of them) might work if the following things happened:
1. The stores were stocked with a hybrid of Bloomingdale's and Macy's merchandise. I don't mean a token appearance of upscale merchandise. I mean a mix of merchandise similar to what was once carried at Marshall Field's.
2. The Bloomingdale's image is nudged a bit more towards the classic. It's too cold and slick now. If part of its inventory were more classic, the portion of its inventory that it "shares" with Marshall Field's might sell better not just in the Midwest, but in just about every area of the country (especially those where Nordstrom hasn't completely penetrated). And the economies of scale that Federated/Macy's is trying to capture wouldn't be lost.
3. Macy's downmarket plunge must be stopped. No more shopping carts. No more Martha Stewart and Donald Trump. If you think you're in competition with discount stores, think again. That's a game you will lose. In any event, that portion of Macy's inventory that Marshall Field's shares should not include the lower-end merchandise or the pop culture symbolism. (What's next? Ozzy Osbourne suits or Dolly Parton lingerie?) The rule of thumb must be that if you can get it at Kmart, you shouldn't be able to find it at Macy's (let alone Marshall Field's).
4. Bring back Field Gear. You might even find that it sells at Macy's.
5. Close down any Bloomingdale's in a Marshall Field's market. (Here I'm just trying to make this idea work for Federated/Macy's.)
6. If Federated/Macy's want to call the State Street Store "Marshall Field's at Macy's Plaza, fine. As long as it isn't called "Marshall Field's at Terry Lundgren Plaza, I'm happy. But make the awnings forest green.
7. Don't forget the great tree, frango mints, Uncle Mistletoe and Aunt Holly.
No, I don't suppose this will happen so long as Terry Lundgren is in charge of the company. But if it does, I will go on a major shopping spree.
Date: Fri, June 22, 2007, 12:11 am CT
Posted by: Linda S
Kara, I think this nonsense about Macy's "upgrading" the former May stores and about people going to shop at Kohl's or Penney's is coming directly from Macy's itself. I had a letter published in the Wall St. Journal some time back in which I refuted those very talking points. I think the reporters in both cases are just parroting Macy's company line.
Date: Thu, June 21, 2007, 11:19 pm CT
Posted by: Mike
Here's something new and exciting as well. Looks like Macys has decided to do away with long time May Co. brands such as John Ashford and Karen Scott. These brands will be discontinued sometime as early as this fall and spring. I thought the point of keeping some of the May Co. brands was to keep shoppers happy? I also noticed the two May Co. brands never made it to the list of brands Macys carries on their web site. hmmmmmm!!!!!!!!!!
Date: Thu, June 21, 2007, 10:43 pm CT
Posted by: Alan
Thanks for the info, Jimmy. It seems that they are reluctant to admit they were wrong. A "Marshall Field's Area" might bring back a few people, but it won't bring back enough. There's just not enough room in an "area" unless it's a whole floor, and I doubt that's what they will do. Field's was more than just clothing. Nordstrom edge out Field's in some areas even in the Target days, and will certainly have "Fields @ Macy's" beat by a wide margin if it's just Alfani and Charter Club with a Field's label. Field's strength was in the general selection of higher-end goods (such as the Lenox and Waterford lines that Macy's has ditched).
As for the fashion incubator, will it make up for the loss of jobs at Hartmarx (a Chicago company), whose suits they no longer carry?
And Macy's and Field's splitting 111 N. State? How is that supposed to work? That sounds pretty silly. Would they truly be two different stores, or is it just a larger "Marshall Field's @ Macy's" area?
I suggest Version 4: Marshall Field's, with distinct merchandise.
Date: Thu, June 21, 2007, 10:05 pm CT
Posted by: James in Minneapolis
Hi All--- Re: Steven's News from Star Trib on the closing of 700 Express in the Nicollet Mall Store
This was the coolest little restaurant you can imagine. It served as the model for a big, very hip version called Marketplace that Marshall Field's opened OUTSIDE of the store down the block on 11th St & Nicollet Mall, across from Orchestra Hall and on the ground floor of Target Headquarters Tower. The big version outside the store had very hip decor; nothing on the menu cost more than $7; you placed your order at the counter but then it was quickly prepared and brought to the table in about 5 minutes.
Presentation of the food was fabulous----like something you might see in a high-end restaurant: salads built on platforms of large won-tons, etc. The place was healthy, low-cost fast food served in a chic environment by very cool people.
Once the Downtown crowd caught on, there were often lines at lunch but they moved quickly because the staff was talented & well-trained. The managers also worked the crowds as they waited and came by serving trays of samples of flavored iced teas, desserts, or pizzas. There were also outdoor tables from May until October on Nicollet Mall and they were the best. Some Summer Saturdays I would be biking by on my way back from the gym and grab a table for lunch. Meanwhile, some fabulous jazz concert would be playing across the street from the garden plaza at Orchestra Hall and I could hear it perfectly for free.
Marketplace, the big version, closed when Target sold Field's to May and Target wanted the space back in their own Headquarters building. I still miss it. I ate in 700 Express just a few weeks ago with my boss when we were Downtown for a meeting. Now I shall miss that as well. It certainly used to be busy when it was run by Field's. Everybody liked the food there: little kids, groups of teens shopping together, biz guys, & seniors.
Date: Thu, June 21, 2007, 9:56 pm CT
Posted by: sroelofs@rwbaird.com
Marshall Field's @ Macy's. No dice. I'm not interested in Macy's crap with a Field's label.
I want my Field's back. ALL OF IT. With Australian Homemade Ice Cream and Designers Guild and Dolce & Gabbana and Herman Miller... everything. All the brands, all the atmosphere, and yes, all the excitement. Restored to exactly the way it was when Target sold Field's.
Face it Macy's, you DON'T KNOW HOW to run a real department store. So SELL IT. Find a private equity investor and SELL IT. Find people who put the customer first and SELL IT. You will never get us shoppers back with a lame ass shadow of Field's former self.
Or as Shakespeare would have said, Macy's by any other name would stink as much.
SELL IT.
Date: Thu, June 21, 2007, 8:37 pm CT
Posted by: Gail
Here's something ... uh ... new and exciting. I just received a shipment of 1000 "Forever Marshall Field's" pins, 500 bumper stickers, and 2000 lapel stickers. I will be distributing them at the Chicago Gay Pride Parade on Sunday to anyone who promises to display them proudly. I'll be the one in the forest green t-shirt.
*****
And here's a heart-warming story for you. I live in a so-called "historic" house. (It's only historic by San Diego standards.) Those of you who have lived in older homes know that "historic" is just another word for "has bad plumbing." Suffice it to say that earlier this week I had an urgent need for some old towels for an unpleasant job. I had a choice between the towels I bought from Marshall Field's way back in 1976--which still look great--or the towels I bought at Macy's about six years ago. The Macy's towels were originally black, but they've faded to purple. Guess which towels I used?
Date: Thu, June 21, 2007, 2:53 pm CT
Posted by: Drew
To Steven: No doubt you are anxiously awaiting the "new" and "exciting" changes macy*mart has planned for the former 700 Express. I can share an "exciting" secret about what they've done with many areas in the former Kaufmann's in Downtown Pittsburgh. Get ready for "new" and "exciting" WHITE PLASTERBOARD!!!As you walk throughout the store, get read to see "exciting" plasterboard blocking off former sales areas. Some of the "new" plasterboard may even have posters stating "Pardon our appearance while we make exciting chages." The experience of walking past and recalling what WAS in that location will spark many memories.
I still maintain that Lunkhead and Co. are deliberately working to chase customers away by removing any reason to visit macy*mart. Cheap, low-quality goods may be found at wal*mart, Family Dollar, or Dollar General--who will pay Lunkhead's inflated prices for disposable junk? It is laughable that macy*mart calls itself a "ritzier" store than the former May stores and that they can smugly think that macy*mart is the ultimate shopping experience.
Date: Thu, June 21, 2007, 9:22 am CT
Posted by: Kara
I read the Forbes article referenced below and was shocked at the following:
".....unsuccessful attempt to convert its May Stores chain to the ritzier MacyC-s brand."
Please tell me when Macy's was ever ritzier than Marshall Field's
And then my jaw dropped when they stated this
".... they have C,gone elsewhere to shop C1 like JC PennyC-s or KohlC-s.C.
JC Penny's or Kohl's? Huh? I stopped shopping at Macy's and went to Neiman's and Barney's when Field's converted. We're upset at the loss of high end and well-made brands/merchandise. Not confused about where to buy our $10 flip flops and polyester shirts.
Date: Thu, June 21, 2007, 8:45 am CT
Posted by: Bob Warsham
Glossy 4 page insert in the Detroit News and Detroit Free Press todayC50% off on summer goods and pink FrangoC-sCalso announcing the close out of Gorham, Lenox, etc. So there goes more traditional lines of quality merchandise and lost sales volume.
The inserts remind me of the former Field's inserts...big, glossy and relatively tasteful...and no more "MACY'S...WAY TO SHOP" bug. Looks like that line died with Ann MacDonald's departure. I doubt its the start of a "kindler, gentler Macy's"
I also hear mention of yet another class action lawsuit dealing with the value of the 401k's, but nothing I've caught in the press as of yet.
Date: Thu, June 21, 2007, 7:40 am CT
Posted by: Patti in Indiana
First they ruined my Christmas.Now, they are ruining my Fourth of July:
http://tinyurl.com/yoscy8
Link will take you to the City of Chicago page for Taste... list of entertainment. July 3rd features the "Macy's Independence Eve Fireworks Spectatular".
Are you frickin kidding me? If anyone needs me, I'll be at Summerfest in Milwaukee instead. Is there any event that gleefully reminds me of my childhood that they will not sink their tenticles into? Not sure if I'm more saddened that Chicago corporations did not step into this role (Sears, where are you?), or angry that Macy's thinks they can continue to buy our loyalty.
Date: Thu, June 21, 2007, 7:05 am CT
Posted by: jimmy gimbels
State Street going back to the Marshall Field's namplate? I've heard several versions of this rumor from folks employed at Macy's.
Version One
State Street store will be called Marshall Field's, but the merchandise will be pure Macy's. No change at suburban stores.
Version Two
State Street Store will be split in two with Macy's and Marshall Field's (basially Bloomindale's merchandse) sharing the building. Larger suburban stores will have a "Marshall Field's area", whatever that means.
Version Three
State Street and larger suburban stores (Northbrook, Woodfield)will get "Marshall Field's areas" - usually clothing departments. Macy clothing with A Field's label sewn inside. Areas will be referred to as "Marshall Field's @ Macy's. A similiar plan is being floated for Minneapolis, too.
So the rumor mill is running wild!
And in other news:
- (Fact) Real estate agents are still shopping the Lake Forest Store to find a new tennant.
- (Rumor from inside Macy's) Martha Stewart merchandise is slowly - and quietly - being introduced into several stores as a test. The result: Little or no interest by shoppers. Oops, way to flop! Gee, maybe they can get Rachel Ray.
Date: Thu, June 21, 2007, 6:55 am CT
Posted by: Jim McKay
I meant to post about a special advertisement spread in the Sunday, June 10, 2007 Chicago Tribune.
On June 10, the Tribune celebrated the 160th Anniversary of it's first issue.
The Metro section included a full ad spread over two pages in the centerfold talking about the anniversary with a few comments from some of the Trib's biggest adverstisers. Jewel (which started as wholesaler Jewel Tea Company circa 1901) offered its congrats. Representing department stores was Carson's which started in 1854, albeit in the western Illinois town of Amboy, Illinois. It moved to Chicago later in that decade. The absense of Marshall Field's was sad, especially considering it traces it's roots back farther. It reminded me of the 150 anniversary insert for Field's: "As Chicago As It Gets."
Jim
Date: Wed, June 20, 2007, 10:34 pm CT
Posted by: Steven
From the Star-Tribune in Minneapolis/St. Paul:
Those who love a good downtown lunch counter may feel the need to go into mourning. That's because 700 Express has closed. For nearly a quarter century, the low-key downtown Minneapolis restaurant, located on the lower level of the store formerly known as Dayton's, has been a lunchtime haunt for anyone looking for a fast, easy meal.
"We're actively looking at other options," said Macy's spokesperson Jennifer McNamara. "The concept ran its course, and we're actively looking at other new and exciting options for the space, including what would most likely be another food concept."
Yeah, uh huh, that's right. She said NEW and EXCITING. Again.
Poor thing. I don't think she realizes what she's saying any more. I think she really needs another job. Something better than Macy's. Something new. And exciting.
Date: Wed, June 20, 2007, 9:18 pm CT
Posted by: Bob Warsham
Well, the shopping carts are gone from Somerset in Troy MI...also Oakland Mall in Troy MI. At Oakland one of the longtime sales clerks said they were "stolen" within several weeks. At Somerset the Mall management threw a major hissy fit, as it is the most upscale center in this area. The other anchors ate Neimans, Saks, Nordstrom and both sections of the mall, north and south are packed with like stores, Tiffany & Co. etc.
Received a reply email from xman608@aol.com. Sounds like a Macy's person. Told me they are winning the Detroit shopper. Doubt it. A heavily discounted Father's Day promotion does not a win make.
Date: Wed, June 20, 2007, 8:00 pm CT
Posted by: Mitch
"No sign of Mr. Lundgren's presence" (From Jim's recent post.)Jim, Did you look in the Narcissus Room for him?
Mitch
Date: Wed, June 20, 2007, 6:10 pm CT
Posted by: Jim McKay
Leafleted on State Street during my lunch break today. No sign of Mr. Lundgren's presence but I did see that the Chicago Theatre is advertising ticket sales for "Macy's Glamorama" on their marquee. Field's Fans leaflets were snapped up like fresh Marshall Field's Frangos.
Date: Wed, June 20, 2007, 5:56 pm CT
Posted by: Nathan Anon
A friend of a relative of mine is supposedly a "mole" at the downtown Macy's in Chicago (formerly the Marshall Field's flagship store). Every now and then I have gotten "reports" (thirdhand) from this mole, generally stating that business is definitely down but that Macy's fully expects things to change. However, today I got word that the mole says they are actually thinking of changing the name back to Marshall Field's.
I expressed great shock, not because this doesn't make complete sense, but because it is too great a shift from the arrogant position maintained by Federated/Macy's all this time. However, even if it's just employee "buzz," it's a great thing. Rumors like this often have a kernel of truth, and the truth is probably that business is so bad they are beginning to entertain the possibility of going back to square one.
Date: Wed, June 20, 2007, 9:45 am CT
Posted by: Clint
Ahhh...Gag me! I noticed this article from the Detroit Free Press. "CEO Lundgren exudes style on Macy's dime" Just another fluff piece.
They even interviewed Gene Kahn (former May Chairman). Why in the world would someone want his opinion? Isn't he the reason May was put in a position to be bought out?
http://www.freep.com/apps/pbcs.dll/article?AID=/20070620/BUSINESS06/706200382/1019
Date: Wed, June 20, 2007, 8:22 am CT
Posted by: Jon C.
Forbes magazine analyzes macy*s canning of Anne MacDonald...
http://www.forbes.com/2007/06/19/unsolicited-advice-mktg-oped_meb_0619advice.html?partner=daily_newsletter
Date: Wed, June 20, 2007, 8:18 am CT
Posted by: Jon C.
I had to burst out laughing at this one...
The highly respected FORBES magazine lumps macy*s and Wal*Mart together and criticizes the two of them for alienating their customers by "trying to 'fix' something, that's not broken"!
http://www.forbes.com/markets/2007/05/17/walmart-federated-retail-markets-equity-cx_ra_0517markets03.html?boxes=relstories
Seems that people are discovering that macy*s and Wal*Mart have a whole lot more in common nowdays than just their using the same star in their plain logos.
Date: Wed, June 20, 2007, 8:13 pm CT
Posted by: Steven
I agree with comments by several other people that a) Macy's is incapable of running a store like Marshall Field's and b) State Street is key to getting Marshall Field's back. We MUST force Macy's OUT of the State Street lease for any chance of getting Field's back. That will force Macy's to sell to try to recover its investment.
Date: Tues, June 19, 2007, 8:13 pm CT
Posted by: Jim McKay
The announcement of the Fashion Incubator at Macy's did indeed happen yesterday -- but not at Macy's on State. Instead Mayor Daley introduced it as part of a short fashion show at the James Hotel in support of Fashion Focus Chicago 2007, http://www.fashionfocuschicago.com. Although it was not in the on-line edition, it was covered on page 43 of today's print edition of the Sun-Times.
Also in today's Sun-Times: an insert about the Chicago Public Library's Summer Reading Program for Kids of which Macy's is the prime sponsor. You can tell that because the whole insert is in the same typeface as a Macy's and red stars are sprinkled throughout the eight pages of the special insert.
Jim
Date: Tues, June 19, 2007, 8:13 pm CT
Posted by: Steven
I agree with comments by several other people that a) Macy's is incapable of running a store like Marshall Field's and b) State Street is key to getting Marshall Field's back. We MUST force Macy's OUT of the State Street lease for any chance of getting Field's back. That will force Macy's to sell to try to recover its investment.
Date: Tues, June 19, 2007, 6:38 pm CT
Posted by: Jim McKay
Word is that Mr. Lundgren will be appearing before the media at State Street and Bolingbrook tomorrow (Wednesday) to assure the media and the rest of the world that everything is all right and looking up.
Clearly that's hardly the case. If are available tomorrow, please email me privately at jjmckay@fieldsfanschicago.org.
Date: Tues, June 19, 2007, 5:10 pm CT
Posted by: Drew
This article tends to be pro-macy*s, but the comments largely tell a different story. Be sure to add your comments!
http://www.detnews.com/apps/pbcs.dll/article?AID=/20070619/BIZ/706190365
Date: Tues, June 19, 2007, 5:08 pm CT
Posted by: Steven
Story in the Sun-Times: The Gold Coast shuffle: District makes room for a bigger Barney's.
Shops in a tony shopping area bounded by Rush, Oak and State streets will close or move to temporary locations in a musical chairs of retail in the Gold Coast. The shops will be replaced in two years by a flagship Barneys New York store, which will move from across the street at 25 E. Oak and double in size. The new Barneys will occupy nearly 100,000 square feet. "Barneys' decision to double its space sends a message to the international fashion world that Oak Street is a major force in luxury retail fashion," said Jeffrey Shapack, principal with Chicago-based M Development.
More reason not to shop at Macy's.
Date: Tues, June 19, 2007, 5:06 pm CT
Posted by: Bob Warsham
Macy's works to win over wary Metro Detroit shoppers
http://www.detnews.com/apps/pbcs.dll/article?AID=2007706190365
Article from the Detroit News...rehash of Macy's propraganda about how they are "winning" the customers.
Date: Tues, June 19, 2007, 12:39 pm CT
Posted by: Brad
An article appeared in yesterday's Crain's New York Business, titled "Stocks: post-acquisition Macy's looking better" that seems to rely too heavily on Macy's press releases for perpective. Once again a reporter repeats unchallenged Macy's claims of reduced coupons and merchandise upgrades at former Marshall Field's stores:
"Since completing the acquisition, the company has converted MayC-s array of FoleyC-s, Marshall FieldC-s and FileneC-s stores around the country into MacyC-s locations. The process involved stumbles, including the retirement of promotional discount coupons that cut sharply into sales. But the retailer has also spent heavily to upgrade merchandise and decor."
http://www.newyorkbusiness.com/apps/pbcs.dll/article?AID=/20070618/FREE/70618001/1085
Date: Tues, June 19, 2007, 10:44 am CT
Posted by: John
I would also like to congratulate Terry Dumbass on single-handedly killing off the traditional and ICONIC downtown department stores which were MAJOR tourist and local destinations. Because of him, many major cities in the U.S. are now starving a severe lack of department store retail in their cities.
Way to go Terry. BTW, when I get married could you take over my wedding and not allow me any say in it like you did to your second, trophy wife???
Thanks.
Date: Tues, June 19, 2007, 9:18 am CT
Posted by: Richard Wilson
As a native New Yorker whose very first job at 16 was as a sales associate for Macy's, I grew up in that east coast culture of Macy's domination of the department store sector. Alexander's was a discount store, Sears was known for tools and appliances and not apparel, Mays was a discounter. The area of Brooklyn I am from had no other dept stores. I discovered A&S later (Abraham & Straus) and found them to be as good if not better than Macy's. The competition between A&S and Macy's was great because it was a check and balance against Macy's. I later found out that in almost every location where Macy's and A&S went head to head, A&S clobbered Macy's. I worked briefly for A&S in their beautiful downtown Brooklyn flagship. A&S eventually purchased the former Gimbel's location at Herald Square in NYC, continuing to be a thorn in Macy's side. Of course, A&S was part of Federated, which bought Macy's and then as Macy's took control, it retired A&S as well as Jordan Marsh, Stern's and many others. Macy's history has never been to be BETTER than the competition....it has only been able to take over the competitors and try to enforce its own strategy on the stores it inherited. I lived back in NYC last year before returning to Chicago in Jan 2007 and I worked one block down from Macy's on 34th St. That store is not even close to the former shrine it used to be. It is purely ghetto now, with no class or ambience. The store is a constant mess, the sales associates are scary, the restrooms are falling apart, and the only shoppers in the store are tourists. I was in the kids dept last summer, and with some children in the nearby area, a male and female associate were hiding between two rounders of clothes talking about "f"ing each other, and the male was very loud and bold about it. It was awful. A white flower manager was nearby and had to have heard. Early last year, I was at a bar in NYC and overheard two young guys talking about Macy's design. Being close to that business, I asked them what they do. They said they were designers for Macy's men's private labels. I asked them what they thought of Macy's acquisition of May, specifically Marshall Field's. I told them I had lived in Chicago and knew of the love the city had for Field's and how the name change would not go over well here. They both laughed aloud and arrogantly called the midwest a bunch of yahoos and said Macy's was going to crush everyone in their way, and noone would ever care about the old stores again. Yes, Mr. Lundgren's arrogance is being driven down to the lowest (and I mean that literally) employees on their totem pole. I commented to them that their arrogance would come back to haunt them, and I have boycotted Macy's in Chicago since day 1 back. I am even extending that boycott to my frequent trips back to NYC. What Macy's has attempted to do to the department store sector is deplorable, and the result is that instead of a strong dept store chain, we now have the LOWEST common denominator. Target's clothes are better quality than Macy's. And as a specialist in the area for men's clothing, I can safely say the clothes at Kohl's, Sears, Penney's and Kmart are better than Macy's. Macy's is more on par with Walmart and H&M. Garbage. Wash, wear one time, dispose. Let's go for 100,000 boycotters. Time to cut up the Macy's cards and mail them to Terror Lundgren and the board. Additionally, the Chicago Tribune will never be a purchase or subscription for me either. Like Macy's, it is a far cry from what it used to be.
Date: Tues, June 19, 2007, 8:47 am CT
Posted by: denise rule
Tl Kelly: You posted a beautiful, eloquent letter regarding the Tribune's magazine and other letter's in Voice of ..... I really hope you have sent this letter to the editor to print in the Trib., especially, I think, in Voice of the People......the Magazine is too small. I feel fairly sure they'll print you in Voice.... I know the exact address in on this website in several places from Jim. Please send your letter, if you have not already. Really well done.
Date: Tues, June 19, 2007, 8:13 m CT
Posted by: kara
Just wanted to report on the latest casualty as a result of the M takeover: Cherry Chau -- which used to be located on the corner of washington/wabash in the State St. location -- has pulled out. They were a women's hair accessories boutique from Paris. I suppose the down market clientele of M could not support the 25 square feet of retail space they occupied!
Date: Tues, June 19, 2007, 5:55 am CT
Posted by: John in Memphis
Hi Everyone. Saturday afternoon I parked at the Macy's end of my local mall. The Men's Department was packed since it was the day before Father's Day. I've never seen such an unruly group of people. Ill mannered children were running around and throwing merchandise at each other. Adults were yelling at each other across the department. I guess Macy's has found it's new market.
An employee (draped in black) yelled at the top of her lungs "Hey Ya'll, she can take you in Polo. She ain't got nobody over there." This employee then made eye contact with me and said, "ain't this exciting. We'ze actually got customers...and they'ze buying something. This don't happen real often." I replied that the Goldsmith brothers just rolled over in their graves.
Terry...Terry...Terry...YOU feel the need to re-educate ME?? Start with your staff!
Date: Mon, June 18, 2007, 11:40 pm CT
Posted by: Steven
From Women's Wear Daily online:
ENTENTE CORDIALE: Not since the opening of the mega Mall of America have so many retailers converged on one site. This time, it's for Josie Natori, who will celebrate her 30 years in business with an "intimate" dinner for 90 people at La Grenouille on Nov. 1 with retail chief executives Steve Sadove of Saks Fifth Avenue, Burt Tansky of the Neiman Marcus Group, Terry Lundgren of Macy's Inc., Pete Nordstrom of Nordstrom Inc., Michael Gould of Bloomingdale's and Bill Dillard 2nd of Dillard's, hosting the dinner. "This is a great time for Josie," Sadove said. "She's not only celebrating her 30th anniversary, her son just got married, and she's as inventive and innovative as she's ever been. She's everywhere C3 Paris, the Philippines. Very few people have her energy level."
Oh to be a fly on the wall in that room!!! Do you think Mr. Sadove, Mr. Tansky and Mr. Nordstrom will thank Mr. Lundgren for all the sales he has pushed in their direction?
Date: Mon, June 18, 2007, 10:33 pm CT
Posted by: Miller
Just a few observations:
Ironic that every dollar Federated-Macy's spends on promoting Macy's, they get about a tiny fraction of that dollar, in return, on their investment. It would appear that every dollar spent on promoting the Marshall Field name-brand and name-plate would offer a return of ten-fold. Simply put, its the gold standard.
In reality, I don't think they are capable of running Marshall Field, and they wouldn't even know where to begin. Its simply too complex for their basic retail formulas. Face it, they couldn't even run the small, but profitable, I. Magnin stores! So, I have no confidence in them to make the right decisions.
As mentioned, in my personal opinion, I don't think they know what to do anymore. Federated-Macy's has 800 stores, and they are simply out-of-touch with their customer base. They've grown too fast and have foolishly rebranded a nation, that already has/had coast-to-coast department stores, under a variety of names for over 70 years (Montgomery Ward, Sears, J.C. Penney, to name several). In the interium, they continue to lose their loyal customers by alienating them. They continue to compound their mistakes, rather than correcting them. I can't see the future, with such debt from the 11 billion dollar merger.
Its clear that its all a numbers game and there's no pride in ownership, nothing special and Macy's is just plain generic. --wrapped in brown paper!---or newspaper!
In addition, they've had a profound impact on many Downtown areas, both now and in the past, and I've come to resent what they've done to our cityscapes, our social and retail histories and our historic buildings. From Filene's to Strawbridge, Jordon Marsh to Bullocks, Foleys and Burdines, to name but a few. -Coast-to-coast.
However, this time, I have a feeling Marshall Field may indeed greatly impact their future. Because, Field's is everything Macy's could never be.
(..And Macy's is a shadow of what is once was, but twenty years ago at Union Sq-SF and Herald Sq in NYC)
Until they restore Marshall Field in name and service, I've lost interest and will not, but spend one dime in an establishment which in my opinion, has destroyed a world-famous Chicago institution and many others, in its wake.
Sincerly,
Miller
Date: Mon, June 18, 2007, 3:47 pm CT
Posted by: zelda
Dear Field's Fans,
You know you are likely to catch a big fish if you feel resistance on your line! The more people write in complaining about the boycotters, the more we should realize we are having an effect. Today I did my usual poll, walking through Macy's, and it was again like a ghost town. I didn't see one single person carrying a Macy's bag. Without the coupons and the biggest sales of the moment, they are nothing! HANG IN, WE'RE GONNA WIN.
Zelda
Date: Mon, June 18, 2007, 1:46 pm CT
Posted by: Philip Eichler
A FOURTH class action lawsuit against Macy's appears to be in the works! Among this law firms specialties is to file suits when the stock from the employee's 401k plans has been compromised. Looks like Macy's is getting it from all angles!
Date: Mon, June 18, 2007, 12:01 pm CT
Posted by: Kelly
Regarding the letters in the Chicago Tribune magazine (as well as some posts to this blog) telling people who boycott Macy's to "get a life": It's been on my mind to respond this way: I have a life, and a really nice one at that. Every day I attend to my career, spouse, friends, family, home, hobbies, and pets. I read books and go to professional seminars to advance my education. I keep up with regional, national, and international news via National Public Radio, newsmagazines, and a daily newspaper. I care about the war in Iraq, the state of health care, and the next Presidential election, among many other things.
In addition, I find time to lament the elimination of my former employer and lifelong favorite store, Marshall Field's; to boycott Macy's; and to tell others why I do so.
I suspect that in these things I have much in common with the 60,000+ people who signed the petition to keep Marshall Field's, and with those who continue to protest and pass out leaflets at 111 N. State.
I haven't, however, spent any time at all writing letters to the editor telling other people what they should care about, or dismissing their particular concerns as petty, or observing that they should "get a life." To people inclined to do those things, here's a thought: take your own advice before favoring the rest of us with any more of your "wisdom."
Date: Mon, June 18, 2007, 12:58 am CT
Posted by: RG74
Attention Field's Fans,
Someone at Federated must have picked up on our take of the famous "way to shop" slogan. I AM NOT SEEING THIS TAGLINE ON ANY MACY'S COMMERCIALS ANYMORE IN THE NEW YORK AREA at least.
Perhaps,someone is starting to listen.
OH HOW I WANT MY MARSHALL FIELD'S !
------------------
FEDERATED COULDN'T PAY FOR THIS KIND OF LOYALTY AT MACY'S....I THOUGHT THAT WAS WHY THEY BOUGHT THE MAY COMPANY...FOR MARSHALL FIELD'S !
Warm Regards...with hope that Macy's way to flop will turn into Marshall Field's FOREVER !
Date: Mon, June 18, 2007, 12:44 am CT
Posted by: RG74
I have a two word answer for the lady from Oak Lawn who writes in the Tribune "If not Macy's, What ?"
IF NOT MACY'S, WHAT ....... ANSWER: MARSHALL FIELD'S !!!!!!!!
WHY SHOULD THE LADY FROM OAK LAWN EVEN ASK THE QUESTION ? SALES ARE DOWN MORE THAN EVER BECAUSE THE PEOPLE WHO SHOPPED ALL OF THESE YEARS WITH MARSHALL FIELD'S WANT A RETURN TO THAT NAME, THAT LEVEL OF QUALITY MERCHANDISE AND THAT LEVEL OF SERVICE AND STYLE !!!
WHY ASK SUCH A SIMPLE QUESTION MS.AZZARELLO FROM OAK LAWN ??????
Date: Mon, June 18, 2007, 12:36 am CT
Posted by: RG74
Open Letter To Terry Lundgren:
Dear Mr.Lundgren,
The numbers are down, guests/shoppers are furious with the lack of service, poorly constructed housebrands, and eroding physical conditions in each door you operate.
Was it really worth it to sacrifice a century's worth of growth in the department store sector. Sure, some things have changed in society but a company operating and scoring high profits in the billions like Federated could have actually helped May Company sharpen its focus with positive changes to the merchandise mix (minus the over-extension of hokey housebrands in every department) while KEEPING THE INDIVIDUAL TRADE NAMES !
Your mentor,Allen Questrom managed to do quite well at Federated without killing off the actual federation of department stores, per the name Federated Department Stores.
As a lifelong East Coast resident, Bamberger's and Macy's were my regional brands. I can remember when the best of the best could be found at these stores along with real affordable luxury items. Not the affordable luxury items ala fall-apart housebrands you peddle today !
The numbers speak for themselves, people want the wholesome department stores back with the following,FINE MERCHANDISE, FINE SERVICE AND ABOVE ALL FINE FULL-SERVICE RESTAURANTS & COST DEPARTMENTS THAT WILL BRING THE PEOPLE IN AND KEEP THEM IN YOUR STORE !
Now is the time to save face and reinstate the world class department stores we want to shop in. Larger fitting rooms are not enough to buy your guests ! Department Store shoppers pay more because they get more. That is the way it has ALWAYS been ! Please make it that way again.
Warm Regards,
RG74
LOYAL FEDERATED/MAY REGIONAL DEPARTMENT STORE GUEST
Date: Sun, June 17, 2007, 7:13 pm CT
Posted by: jimmy gimbels
OK, OK! Stop all the emails! I get lots of emails asking which Macy stores I write about in my blog entries. Sorry, not telling. Macy folks read this site and I refuse to help them out by pointing out the many odd things I see in their stores.
This weekend, I visited a Macy's in Wisconsin. You think State Street looks bad, this place was a nightmare with clothes on the floor, dirty floors, bad lighting...and of course, no customers. Everyone was in the mall or at the Boston Store.
Always remember, Jimmy Gimbels goes to Macy's so you don't have to.
Date: Sun, June 17, 2007, 5:32 pm CT
Posted by: Siamak
I was at Nordstrom on Michigan Ave on Friday at 2:45pm and the place was packed for the half yearly sale! I bet there were a lot of former Field's shoppers there.
Date: Sun, June 17, 2007, 3:21 am CT
Posted by: Eric F
I went into the State Street store today for the first time after the conversion attempt. I am not a native Chicagoan - I am from upstate New York. After living here for ten years I can say that I am truly saddened by the disappearance of Marshall Field's, which I associated with the highest of quality. I was very impressed with Marshall Field's. It was my favorite department store and did not really compare to any others in my mind. I took it for granted that Marshall Field's would always be here. Needless to say - I have decided that I will not spend even one dollar at any Macy's store. I hope we will one day see a full restoration Marshall Field's to it's former glory on State Street. I fully support the efforts of folks to bring back this Chicago institution, a vital part of my adopted hometown.
Date: Sun, June 17, 2007, 12:33 am CT
Posted by: Mark in Phila
Hi Fellow Fields Fans,
When NRDC bought the Lord and Taylor chain from Federated, it stipulated that a handful of the poorest performing stores not be included in the sale, including the Lord and Taylor store in the Wanamaker building, so Federated was forced to liquidate and close that store, and was stuck with a very strict long term lease with the real estate conglomerate that owns the Wanamaker building. Hence it was easier to abandon the Strawbridges building (and yes we still sigh a year later when we walk by it) with over 600,000 square feet of retail space, which it then sold, and open the crappy mini mesys in the less than 200,000 square feet partial Wanamaker space, now leaving downtown Philadelphia without a real department store for the first time in about 175 years.
It is hard to say who in Philadelphia is more underwhelmed with the junky selection of the merchandise that mesys is reeducating shoppers with, the former L and T shoppers or the former Strawbridges shoppers.
Usually when I see a regurgitation in the press of mesys spin, I can't fire off a response fast enough. (My own favorite is how we are all temporarily confused by the introduction of more upscale merchandise.) But all the recent praise of TL by Donald Trump had even me having to go outside and scream before responding. What a great job TL has done with Macys, says Trump.
Whether by great job he means a simulation of his own style of obnoxious arrogance and sociopathic greed run amuck, or way to sell a sub-Sears dress shirt at three times the price by putting the Trump label on it, I don't know, but it's kind of like saying, Brownie, you're doin' a hell of a job.
Keep up the good work on the midwestern front of the red star resistance and everywhere!
Date: Sat, June 16, 2007, 10:39 pm CT
Posted by: Jim McKay
Thanks to everyone who helped make today's late afternoon/early evening leafleting session on State Street a success.
Tomorrow's Sunday Chicago Tribune Magazine has another letter to the magazine editor, Elizabeth Taylor, complaining about Field's supporters like us. The Trib magazine had a previous letter with a pro-Macy's/anti-Field's Fans position on June 3. Tomorrow's letter is authored by someone who has seen other stores leave Chicago and says we should get over it or employees will lose their jobs. Clearly we've responded to such claims in the past--both here and in various forums, including the Trib's Voice of the People. Now it is important we reply to these Trib Mag letters as well. You can make a difference by writing.
The last time the Trib magazine had anything negative to say about Macy's was Rick Kogan's column back on April 8. That was the column where Kogan criticized Macy's simply tacking a Macy's canvas over the forest green Marshall Field's delivery trucks. Given the many pieces of journalism in the magazine, it's puzzling why they would instead take up one of the three or four letters each week on a topic that hasn't been covered in two months.
It's ironic that by writing in, these two people who think we should "get over it" actually bring up an issue that no one has been recently talking about in the magazine.
You can help the cause of bringing back Field's by reviewing the links to these two letters to the editor of the Tribune magazines of June 3 and June 17. Remember, the Trib Magazine has a different address for its letters to the editor: tribmag@tribune.com This is not the same as the letters to the editor / "Voice of the People" column. Be very certain to keep a copy of your letter for yourself in case issues arise. You have the admiration and support of all of us Field's fans when you respond to such letters. And you are making a difference.
The links to the two letters are as follows in the event you don't have access to the print editions:
Sunday, June 3, 2007
http://www.chicagotribune.com/features/magazine/chi-mxa0603magletterjun03,1,176228.storySunday, June 17, 2007
http://www.chicagotribune.com/features/magazine/chi-mxa0617magletterjun17,1,5550190.story
Jim
Date: Sat, June 16, 2007, 8:26 pm CT
Posted by: Drew
In reply to Jim McNary, the former Kaufmann's flagship in downtown Pittsburgh is indeed OPEN at this time. There are lots of empty areas, sections have been closed off, and departments have been dropped, but the store itself is still open.
Kaufmann's recently only used 10 floors for retail purposes; there are two basement levels and several upper floors that were used for back office functions until those operations were moved to Filene's in Boston.
Although maintenance is still good, the merchandise selection is pathetic. The men's areas don't have many larger sizes and much of the selection is blah macy*mart house brands. The selection in the home store is dismal, with large displays of the same item filling in various alcoves in order to make things look full. The china department has been greatly downsized, and the better crystal lines are gone. They are clearancing out the gourmet foods department on the ninth floor. The classic Tic Toc Restaurant (casual dining) remains open on one, but the various snack bars throughout the floor have closed. There remains a quick foods (sandwiches, pizza, snacks) restaurant on the ninth floor and the famous Arcade Bakery at the Fifth Avenue entrance. The bakery selection has decreased and now carries Krispy Kreme ( woo hoo!), but at least it is still open.
From what I've been told, business downtown is WAY off on weekends and DOWN during the week. The professionals who work downtown tend to shop at Saks Fifth Avenue or independent stores because the quality and style they want doesn't exist at macy*mart. Also their "ghetto clothes" are too overpriced for students who attend post-secondary schools downtown; the high school kids who use Port Authority public transit (the major transfer points are downtown) don't seem to patronize macy*mart either.
Date: Sat, June 16, 2007, 8:23 pm CT
Posted by: JamesfromCA
Miller writes "In hindsight, Federated should have left Macy's in bankruptcy 20 years ago, vs. welcoming them into the fold. It has really not helped the company, since so much is "downmarket". What a terrible legacy and a teriffic "way to flop"!
I needed to respond, as a born and bred person of the Bay Area, R. H. Macy's in the late 70's and in to the 80s was an excellent store out here in the Bay Area.
I wasn't familar with Field's in the 80's and 90's but R. H. Macy's was a sharp department store that had everything from basic Levi's and Mossimo (before he sold out to Target) all the way to whatever was the hot labels at the time and this was my local suburban branch. If you a gift with the maroon R. H. Macy's box you knew it was going to be something good. The "Penney's with Polo" is a fairly recent phenom for the new incarnation of Macy's.
Date: Sat, June 16, 2007, 4:28 pm CT
Posted by: Jim McNary
It appears the downtown Kaufmann's is still open - the article I read on its closing has been corrected. - jem
Date: Sat, June 16, 2007, 2:44 pm CT
Posted by: A Perkins
Jim McKay,
You're 100% correct about people loving 111 State Street.
Marshall Field's built their store here in Milwaukee in 1958, however people continued to make the trip to Chicago and State Street!.
THEY LOVED STATE STREET! Even after Field's opened their Milwaukee store, people from this city still preferred to go to Chicago to shop at State Street. They would take the North Shore Line down to the loop and be dropped off right at Marshall Field and Company's doors on Wabash.
When I and other people I knew shopped Marshall Field's here in Milwaukee, we weren't just shopping Marshall Field's, we were shopping in a little part of Marshall Field's 111 State Street too.
Date: Sat, June 16, 2007, 12:47 pm CT
Posted by: Richard
Bonwit Teller will be returning soon. I read an article last week that the brand has been purchased from the former owner (a real estate company) and will be reintroduced later in the year. The new owners saw the value in the Bonwit Teller brand as I feel others will see in Field's and Foley's and reintroduce them after the demise of Macy's.
Date: Sat, June 16, 2007, 10:49 am CT
Posted by: Jim McKay
I disagree with Jim McNary. Right now, the success of the State Street store is pivotal to Macy's. If State Street goes so does Lundgren. Or I think Lundgren will go before State Street closes. The store is the one that everyone is watching world wide. Of the 400 stores Macy's converted, it was the crown jewel and internationally known. To those cynics who say 111 N State was not profitable, it is now very clear to these cynics that as Macy's, 111 N State Street is many times less profitable.
Also consider how often people would shop a suburban Field's out of fondness for the State Street Field's store. The bottom line of the State Street store isn't just the money made at State Street, but also the profits it built for other suburban Field's stores. To emphasize: Yes, State Street Field's made money for other stores too. I'm sure that's not the overall case for Macy's on State. How many times would you shop a suburban Field's location because it was the next best thing to getting down to State Street? That's why changing only State Street back to Field's will not maximize the collective profits of Field's-turned-Macy's stores in the Chicago area.
If 111 N State closes, Lundgren will undisputably be viewed as having broken the crown jewel even by his moderate supporters. Of course, we believ he has done that already--but at this point it can be saved.
Perhaps there were those inside Federated who believed a couple of years ago that a worse case scenario could mean closing State Street; today, I'm sure they know their career and rep depends on State Street.
For those who criticize our efforts, consider the time, energy and millions of dollars Macy's is spending forcing something not wanted by customers.
I've not heard about the Kauffman's flagship closing in Pittsburgh. Is that correct?
As someone pointed out, now that State Street is just another Macy's, what reason do people have to come to that store when they can get the same back in whatever town they live in the USA? It's now as likely as saying, "I have to get to Chicago to shop at Sears or JCPenney." When you would go to Fields.com, you'd see the landmark Great Clock. Now at Macys.com, you see an image of Herald Square. How does that get people excited about visiting State Street?
Jim
Date: Sat, June 16, 2007, 9:11 am CT
Posted by: Jim McKay
Regarding Miller's post about the big convergence of Macy's execs this upcoming week, there seems to be additional details surfacing in today's Tribune and Sun-Times.
Sandra Jones writes in today's Business section of the Tribune that Macy's will unveil a "fashion incubator" in a bow to the April 2006 promise to try and keep Chicago fashion talent in the city. Mayor Daley will be on hand for that.
http://www.chicagotribune.com/business/chi-sat_notebook0616jun16,1,1623653.story?coll=chi-news-hed
Sandra Guy writes in today's Sun-Times that a bake shop in suburban Lyons is attempting to move to the former Field's bake shop on the 13th floor. The bake shop is separate from the former Frangos candy making shop.
http://www.suntimes.com/business/430416,CST-FIN-button16a.article
My hunch is that next week is when we might hear an announcement of some Frango production returning to Chicago as well. I would be surprised if they moved all production back to Chicago.
Of the three of these items, I still don't understand how Chicago is to build its reputation as a fashion center independent of NYC if it's under a New York City banner, Macy's.
As always, remember that it is important to reply to articles such as these. Moreover, it sounds like we will have more articles to respond to next week when these announcements are made. PLEASE BE READY TO RESPOND SWIFTLY TO COVERAGE OF THESE POTENTIAL STORIES.
Jim
Date: Sat, June 16, 2007, 1:53 am CT
Posted by: Jim McNary [Note this is not Jim McKay.]
Unfortunately, the poor performance of the State Street store is part of Macy's grand plan: they have no desire to operate huge, "legacy" stores, other than their own monstrosity in NY. Witness the closure of the Kauffman's flagship in Pittsburgh, or of Filene's home store in Boston. I'll wager that, despite promises to the contrary, the so-called Famous-Barr "flagship," the downtown StL store in the former May Co. HQ, will be closed soon as well.
They couldn't justify closing such a landmark as the State Street store right off, but by leaving it to twist in the wind, and letting it die a slow death, Macy's will be putting itself in the position of having people BEGGING them to close the store. It's akin to pulling the plug on a dying relative rather than having to watch them suffer.
A corporate culture as arrogant as Macy's will never admit they're colossal foul-up with discarding the Marshall Field's or any of their other unique brands. Instead, we'll witness the gangrenous death of much of the former regional stores Macy's converted, while the suits scratch their heads and wonder why what's good for NY isn't good for the rest of country.
Date: Fri, June 15, 2007, 11:50 pm CT
Posted by: Miller
Hi All!
I hear of a big corporate meeting in Chicago this coming week (week of June 18th) to discuss the dismal state of affairs. The State Street store is being painted and cleaned for the high-ranking executives exptected to arrive at the store. (Guess it boils down to "impressing the bosses" ...and customers come second!).
The message "is loud and clear" at corporate that customers are boycotting and something needs to be done and quickly.
I'm not sure if many of us are confident that Macy's/Federated could run a quality store. They have foolishly alienated many customers, almost to the point of fabricating stories, that many of us find impossible to believe. How could you trust such a company?
I'd say that we have a chance towards a return to Field's , but it'll be a first time for Macy's, in their history. In hindsight, Federated should have left Macy's in bankruptcy 20 years ago, vs. welcoming them into the fold. It has really not helped the company, since so much is "downmarket". What a terrible legacy and a teriffic "way to flop"!
More ironic is that our local leaders have not been complaining about the loss of tax & sales revenue, when the General Assembly is still working budgets and shortfalls. I'm sure that many like me and my family, have found shopping on-line easier without leaving the house and paying the 10% sales tax in most cases for out-of-town retailers. What a loss to the City and State of Illinois revenue coffers!
Clearly Macy's has no concept of their markets, are out-of-touch with their customer base with 400+ stores. We may expect them to fail faster ...and remember, the power of Marshall Field is tremendous! This story is really all about Marshall Field's. Field's was for sale by Dayton-Hudson-Target, sold for a high sum to May,with little investment and then May merged into Federated. Federated/Macy's would not have become the 800+ stores nationwide without Field's. It may also be the Field's legacy that may cost them "bigtime".
I can no longer watch the Macy's parade, look at their ads and logo shop at B-dales, etc. They moved too fast alright, and pulled down the tent and "killed the golden goose" in the process. Shame on them!
Sincerely,
Miller
Date: Fri, June 15, 2007, 11:12 pm CT
Posted by: RG74
Could the commercials be any worse for Macy's ? These must have already been in the hopper before Anne MacDonald left. My wife and I have been trying to figure out what mens' linen is !!! It is interesting that a pair of shorts cost more than the so called "designer" Alfani dress shirt that they couldn't "give" away during the so-called one-day-sale just the other day. OH AND ALL THIS "EXCITING" STUFF ON TELEVISION AT THE EXPENSE OF THE GREATEST TRADE-NAMES IN DEPARTMENT STORE HISTORY....YOU CAN'T TRASH DEPARTMENT STORE TREASURES AND REPLACE IT WITH CHEAP OVERSEAS TRASH.
WHO SUFFERS FOR THIS TRAVESTY ? THE SHOPPING GUESTS, THE MOST SENIOR FRONT LINE STAFF WHO CARED ABOUT THEIR GUESTS...AND THE NATION !
Happy Shopping Friends ! LOL
Respectful Field's Regards As Always From A Loyal Regional Department Store Trade Name Supporter !
RG74
MARSHALL FIELD'S WHERE IT WAS FUN TO EXPLORE THE STORE !
Date: Fri, June 15, 2007, 9:52 pm CT
Posted by: Steven
Do you agree with the logic that would see Macy's close most of its regional buying offices? Generally speaking, do you see centralized buying as being preferable to regional purchasing structures?
Here is my posting:
It makes no difference whether buying is centralized or not. If psychographics (I had to look up the word) are key, then Macy's situation is hopeless. Behavioral marketing...well let's see. As a Chicagoan, I eat pizza stuffed with spinach (yum!), I don't put ketchup on hot dogs (yuck!) and I shop at Marshall Field's, NOT Macy's. I do not like my salespeople dressed in black (it's morbid or pretentious, take your pick), I do not like my Christmas windows based on a Broadway show and if I have to buy the same poor quality private labels that are for sale in 800 stores across the country, I'm going to save money and buy them from Kohl's or Target. Macy's problems have little to do with its buying offices and everything to do with this misconceived notion that all America wants to shop at Macy's. If Macy's wants to cut costs, I suggest closing half its stores in Chicagoland, including State Street. I would rather see the building turned into a hotel than further run into the ground.
'sroelofs'
Here is a reply to my posting, posted by an obviously deranged MacyC-s supporter/employee:
Why the comment about closing half the stores in Chicago? You must know what most of us do as well. That Marshall Field's was not the wild success in Chicago and elsewhere that many would like us to believe. In fact, per Target Corp. archived annual reports, in the last 5 years of their ownership, Marshall Field's sales and profits were falling like a rock and they couldn't get rid of it fast enough. It was the worst preforming division of the May Company stores and yes, some Chicago stores need to close. More like 4 of them though, not half (or nine). I have no doubt you have never purchased any of Macy's private label merchandise and are not in the position to comment on its quality. As far as Christmas windows, those are planned years in advance and last years windows were planned before the Federated purchase! Field's hadn't been a stand alone company for decades. That's because it could never have survived. It's many failures over the course of its history are well documented. Get a clue!
'mccs1996'
Here is my reply again:
IC-d like to respond to the comments by mccs1996.
Why close half MacyC-s stores in Chicago? MacyC-s same-store sales in Chicagoland are down dramatically, though no one but MacyC-s knows the exact percentage. Sales at some outlets like Lake Forest and Northbrook may be off by as much as 40% and State Street by a third. The situation is not improving as MacyC-s claims. Internet blogs are filled with many entries by shoppers who decided they would give MacyC-s a try, but were disappointed by either the quality of the merchandise or the service received or both. These shoppers vow never again to shop at MacyC-s. State Street and Water Tower Place depended heavily on tourists for sales. Why shop MacyC-s in Chicago and pay 9% sales tax when there is MacyC-s at home with less tax? The lack of MacyC-s shopping bags on the street and on buses and trains is very noticeable, compared to the number of green FieldC-s bags before. Then there is the certainty of increased competition. CarsonC-s has said it wants to reopen downtown. Von Maur has said it wants to open downtown. Saks is showing very impressive new vigor. JC Penney has announced it would like to open nine new stores throughout Chicagoland. Target and KohlC-s also continue to open new stores in the area.
Anyone familiar with the DominickC-s / Safeway saga knows that a 50% loss of market share for MacyC-s is not just possible, but probable. Sales drop by half, ergo only half as many stores are needed.
Your statement that Marshall FieldC-s was not a wild success may be true. It was more of a workhorse. Per TargetC-s archived annual reports, sales at FieldC-s were $3.149 billion (1996), $3.162 billion (1997), $3.285 billion (1998), $3.074 billion (1999), $3.018 billion (2000), $2.821 billion (2001), $2.680 billion(2002) and $2.609 billion (2003). Pre-tax profits for the same eight years were $151 million, $240 million, $279 million, $296 million, $190 million, $133 million, $135 million, $135 million and $107 million, for a total of $1.531 billion profit. I donC-t know if that counts as wild success or not, but I do know this. Without that $1.5 billion profit, Target would not have been able to open as many new stores as it did during that period.
The decline in revenue figures also has to be looked at in the context of what was happening at the time. There was increased competition as Nordstrom and other retailers moved into the area. There was 9/11. And letC-s face it, the Midwest is not a growth market like California, Arizona, Nevada, Texas and Florida. In fact, people and jobs have left FieldC-s markets like Michigan and Iowa.
The sales figures for the last two years of operation, 2004 and 2005, arenC-t readily available due to the sale of the stores, but generally everyone agrees that the decline in revenues was reversed by the renewed attention Target gave the State Street and other stores. Other trends in Chicago that were helping FieldC-s include the re-streeting of State Street, the opening of Millennium Park and the phenomenal increase in the number of downtown residents. FieldC-s State Street was the number three tourist attraction in Chicago and seriously generating the buzz MacyC-s can only dream about.
Your statement that FieldC-s was the worst performer of the May group is simply false. The following is available from MayC-s last annual report (2004). Net sales per square foot: Marshall FieldC-s: $181, Robinsons-May and Meier & Frank: $175, FileneC-s, KaufmannC-s: $170, Lord & Taylor: $163, HechtC-s, StrawbridgeC-s: $162, FoleyC-s: $144 and Famous-Barr, L.S. Ayres, The Jones Store: $138. Marshall FieldC-s was the crown jewel.
You are correct that I have never purchased MacyC-s private label goods. When I see loose threads, seams that are not sewn together properly and missing buttons and when I feel flimsy material, I donC-t have to purchase the shirt to know that it is inferior. The same for whatever that stuff is sold in the housewares department. Why would I pay $50 for a canister set made in China when a similar one is for sale at Linens & Things for $20? In fact, the entire shopping experience at State Street has been cheapened. From the lighting, to the window displays, to the merchandise, to the cleanliness of the floors, to the Great Tree in the Walnut Room at Christmas. The downgrade from FieldC-s to MacyC-s is palpable in every sense. I donC-t need to buy anything to know what IC-m talking about.
Christmas windows are not planned years in advance. Please. No one in retail is THAT organized. Planning begins soon after the current windows are realized. The planning for the Mary Poppins broadway show windows of December 2006 started after MacyC-s announced its purchase of May in February 2005 (completed in August 2005).
FieldC-s many failures over the course of its history? That statement alone indicates you truly have no sense of reality. Marshall FieldC-s is THE department store of FIRSTS. Among the firsts by Marshall Field's was the concept of the department store tea room. Field's was the first department store with a European buying office and a bridal registry. It was the first store to offer revolving credit. Marshall Field's book department was legendary; it pioneered the concept of the C,book signing.C. One thing that Marshall FieldC-s has never done, however, is file bankruptcy. Like MacyC-s.
Ladies and gentlemen, the source of many of these distortions and misinformation is Terry Lundgren himself. He has repeatedly stated that FieldC-s was the weakest performer, that FieldC-s shoppers are confused and that we need to be re-educated to the MacyC-s way to shop. You have to ask yourselves why he and his minions continue to anger the third largest market in the country with each outrageous claim. And you have to wonder why critics are focused on centralized buying, when it is clearly not the biggest monkey on MacyC-s back.
Pyschographics. Why do shoppers behave the way they do? Why did we shop at Marshall FieldC-s? Because, simply put, for us there was no place like FieldC-s. I got it at MacyC-s means nothing. I got it at FieldC-s means the world. Give us it back.
LOL. These Macy's people... why do they even try to match wits with me?
BTW I am presently working on my opus, The Grinch Who Killed Field's. I hope to have it done and illustrated by September 9.
Date: Fri, June 15, 2007, 7:20 pm CT
Posted by: Steven
From an Associated Press story: Luxury Sales Rose 15 Percent in 2006.
"Luxury is here to stay," said Tanksy. "Here, in the U.S. it is getting bigger." He added that even after the Sept. 11, 2001 terrorist attacks, customers bought less for a short time, but there was "no rush to go to Macy's."
Yep, Terry, that's what Americans pretty much think of your store. Not even good enough to shop at after a terrorist attack.
Date: Fri, June 15, 2007, 6:39 pm CT
Posted by: Drew
Interesting article about one of macy*mart's "exclusive," "upscale" and "exciting" merchandise lines:
http://www.nypost.com/seven/06142007/business/the_trump_touch_business_suzanne_kapner.htm
Suzanne Kapner has written some honest appraisals about the macy*mart business model the past few weeks. The best part is that these articles appear in the New York Post, a newspaper based in macy*s home turf. It's refreshing that at least one reporter isn't just regurgitating the M company spin. Keep up the great work, Suzanne!
Date: Fri, June 15, 2007, 6:14 pm CT
Posted by: Jon C.
The newest member of macy's Inc. Board of Directors, announced this week by CEO, President and Chairman Terry Lundgren is:
Mr. Stephen F. Bollenbach
Co-Chairman and Chief Executive Officer
Hilton Hotels Corporation
9336 Civic Center Drive
Beverly Hills, California 90210
The press release is as follows:
http://phx.corporate-ir.net/phoenix.zhtml?c=84477&p=irol-newsArticle&ID=1015136&highlight=
Mr. Jim McKay commented to me that it is interesting that macy's selected a businessman who believes in multiple brands within a company as a board member.
Hilton Hotels Corporation, Inc. refers to its "Family of Hotels". Those hotels are:
*Hilton Hotels (within this group are separate, unique, preserved regarded institutions such as The Palmer House Hilton, just south of the Marshall Field Building, and the Drake Hotel, just up North Michigan Avenue from the former Marshall Field's in Water Tower Place, among many, many others around the world).
* Conrad Hotels
* Embassy Suites
* Hamptons Inns and Suites
* Hilton Garden Inns
* Homewood Suites
Obviously Hilton Hotels Corporation appreciates the historic hotels it has maintained and honors their historical place by keeping their names. Perhaps Mr. Bollenbach will suggest to other board members, the importance of special names as hotel icons, cultural venues, and revered destinations in their own right.
Date: Fri, June 15, 2007, 2:16 pm CT
Posted by: Bob in DC
To RG74's comment below regarding "Dallas," at lunch time today several of us were talking about Field's Christmas theme sometime in the late 1980's, "Christmas with the Carrington's" when the show windows, etc., were themed to "Dynasty." What other department store's Christmas promotion is still being talked about, 20 years later? NOT MESY'S!
I want my Marshall Field's back!
Date: Fri, June 15, 2007, 12:55 pm CT
Posted by: Brad
Here's some perspective for new readers to this blog...
Field's was NOT failing prior to Macy's takeover. Field's average sales per store were higher than Macy's, Bloomingdales and any other May Company brand.
Furthermore, under various ownership, BATUS, Dayton Hudson / Target and even under the May Company (for less than one year) Field's ALWAYS posted profits. Sales declined post 9/11 as they did for Field's competitors, but even in its worst year Field's posted more than $100 Million in profits and sales were trending UP for the entire year prior to Macy's takeoever.
The sales growth would likely continue now for Field's as it has with double digit growth enjoyed by Field's competitors Saks, Neiman Marcus and Nordstrom. Field's often led the category in regional sales growth. Unfortunately, with Macy's changes sales at former Field's locations have taken a nose dive and we all pay the price for Macy's misguided and arrogant takeover expansion strategy. The point being that it is due to Macy's decision to eliminate Field's that Macy's now suffers a decline in sales at former Field's locations. The solution is not to improve Macy's, an uphill battle against angered and disappointed customers, but rather to restore Marshall Field's premium brand and build on the good will Field's earned from generations of loyal Field's customers.
Because of Macy's decision to eliminate Field's, consumers have fewer choices for high-end goods, generations of Field's customers lost a cherished Chicago tradition, Chicago lost a valuable, iconic and unique brand that helped to build Chicago and promote the city to the world.
What did Macy's get out of all this? Macy's eliminated competition and acquired prominent real estate. Such a shame they didn't simply build their OWN stores as did Target, Kohls and most every other national discount chain the country!
Prior to the takeover, the Field's State Street store attracted more than 9 Million customers each year and was Chicago's third most popular tourist destination. Now as Macy's sales are down by as much as 40% and the State Street store is an embarassment and a constant reminder of how much Chicago lost when Macy's commandeered the real estate and traditions of Chicago's own landmark Marshall Field's brand.
Date: Thu, June 14, 2007, 11:19 pm CT
Posted by: Steven
It occurred to me after reading the umpteenth post about Frangos disappearing off shelves in stores around the country (and not by being sold), how ironic it all is. The official line from Target when it moved production from Chicago to Pennsylvania was that the facilities in the State Street store were outmoded and COULD NOT KEEP UP WITH DEMAND. I suspect production costs were the real reason, but can't help but laugh at the irony. The only way Macy's can get rid of Frangos now is to give them away to people who fill out a survey to tell Macy's how much it stinks. The few times I've ventured into the disaster at 111 North, the Frangos have been piled high with no takers, not even marked down. You could probably keep up with the demand now using an Easy Bake oven. Yet another company sees its fortunes turn around 180 degrees because of Terry's hare-brained idea that all America wants to shop at Macy's.
Date: Thu, June 14, 2007, 11:07 pm CT
Posted by: Brad
Whenever you read an article about Macy's that appears slanted, fails to challenge Macy's press releases or fails to include accurate information about Marshall Field's, please find the email address of the reporter and write to them!
If you're polite, not critical, and simply provide information for them to consider in future pieces you will likely find them quite responsive. Whether reporters work for news services like Dow Jones, AP and Bloomberg or for local newspapers, we're doing them a favor by providing them with helpful information.
When possible, Include web links to sources they can use investigate to corroborate specific facts you may include in your emails, such as links to certain articles published in the Chicago Tribune or pages on the Target website. The press can be a useful ally in our efforts to see Marshall Field's restored and we can help them to see through Macy's misinformation and lies.
Date: Thu, June 14, 2007, 10:49 pm CT
Posted by: Bob Warsham
Ran into a long time Hudson/Marshall Field salesperson who now works for Macy's (the Cellar department) in one of their upperscale markets in the Detroit area. Among other things, they stated:
1 Customers who are told there that package pickup has been discontinued cancel orders or refuse to purchase.
2 St John's Knits was a hot item in that stores market, Von Maurs is getting that business.
3 They have instituted a new purchase sticker policy on every new purchase with the clear statement that this sticker must be present for return/refund.
4 Wine department in Michigan going at 40 percent off.
5 Gourmet foods may go the way of wine this fall.
Final comment was the only people who like Macy's are the people from Macy's.
Date: Thu, June 14, 2007, 10:43 pm CT
Posted by: Steven
You know, if Terry were to introduce a line of power tools inspired by Rosie O'Donnell, not only would he have the trifecta of obnoxious, opinionated New York celebs, but also the transformation of Macy's into Sears would be complete. Except that I might actually be tempted to buy Lands End. Alfoni... no thank you.
Date: Thu, June 14, 2007, 10:42 pm CT
Posted by: Mike
Rumor on the street is that Frango's will now only be sold during the "Holiday's" at Macy's across the country and not part of the everyday candy assortments.
LONG LIVE THE CHERISHED DEPARTMENTS STORES WE MISS AND LOVED DEARLY
Date: Thu, June 14, 2007, 10:38 pm CT
Posted by: Drew
My friend and I stopped at Southern Park Mall in Youngstown OH today. We parked at the former Kaufmann's, former Strouss, now macy*mart store because there were plenty of empty parking spaces.
The men's department hosted RACKS and RACKS of clothing at 75% off, with an additional 30% discount. Interesting that much of the stuff was summer merchandise! While the store was neat and tidy like the other former Kaufmann's outlets, the merchandise was either bland or bizarre--either "you can get this anywhere" or "where would you EVER wear this?"
A large clearance table in the home store held boxes of Frango "Limited Edition" chocolates. Since my friend knew that I enjoyed Frangos and that I ordered them on-line from Marshall Fields, he wanted to make a purchase. The chocolates were originally $18.00 and were marked down to $9.99; when he checked the price scanner, the price showed as $3.99! He had received MF Frango candy as gifts from me, so he purchased two boxes. The customer service was very personal, since we were the only two people in the entire bedding/linen/china/cookware/kitchen area. My friend called me later and said, "I don't remember Frango candy as being hard chocolate." He also said the candy had a "wax-like taste."
On the other hand, Dillard's was active and I was able to pick up some very nice items. Their house brands were more distinctive and of better quality than those at macy*mart, plus they had a larger selection of better quality brands. I picked up several decorative items in the home store; they actually had some things that were unique.
Of course, we didn't bother to visit Sears, but JC Penney was relatively busy and had more selection than macy*mart. I also didn't see many red star bags being carried around the mall.
Date: Thu, June 14, 2007, 9:58 pm CT
Posted by: PDX Tim
I love this excerpt from the NY Post article others cited below:
"For instance, towels sold at Macy's under its private label Charter Club brand for $16 stack up poorly against Target's Fieldcrest towels, which regularly go for $11.99, said Robert Passikoff of Brand Keys."
The irony being that Fieldcrest is the successor of Marshall Field's textile mills, so even items that left the Field's company long ago are STILL better than what macy's offers today. How funny is that? I wonder if they realized that when writing the article. After reading what some of these "journalists" put out as news, I doubt they are that shrewd. But we Field's Fans know better....
Date: Thu, June 14, 2007, 9:50 pm CT
Posted by: PDX Tim
I think I did this once before but I am just stunned at what they offer as a "coupon". And this is supposed to revive their sales. From our Portland, OR paper on Tuesday, my comments in parentheses:
Biggest One Day Sale
Many lowest prices of the season (many? no indication elsewhere in the ad which were the supposed lowest prices of the season)
coupon good for $10 off $25 sale purchase; valid Tuesday and Wednesday, June 12&13; 9AM to 1PM (who shops then? I guess that is the point, to get no one to use it)
Excludes morning specials (and that ain't all, hold on to your hats, here come the exclusions!)
Many not be combined with any additional discount. Offer EXCLUDES: Regular Price; New reductions; clearance; everyday values; specials/super buys; cosmetics and fragrances; Ralph Lauren/Polo; Tommy Hilfiger; Calvin Klein; The North Face; Lacoste; Levi's/Dockers; DKNY; T Tahari; Michael Kors; Kate Spade; Kenneth Cole; Burton; INC; Impulse Shop;American Rag; Women's Swimwear; Selected Mens/Young Men's Designers (who selects them, how do you know what is selected?); Tasso Elba; Material London; Kids Designer collections; Coach; Dooney & Bourke; Designer Handbags and Shoes; Watches; Kitchen and Personal care electrics and technology items; Vera Wang; Martha Stewart (how nice of them to exclude something THEY DON'T EVEN SELL YET! seriously, what is wrong with these people?); Waterford (what is left of it I guess); Baccarat; Lalique; Lladro; Regular Price china, crystal, silver (it already specified that regular prices are excluded); designer linens; All-clad; J.A. Henckels; Wuesthof; Zoom products; Furniture; mattresses; area rugs; fine jewelry special collections (special? which are those? I bet if you ask an associate there they wouldn't know either); maternity, lease, service and non-merchandise departments; gift registry kiosk (so if you go get it off the shelf and it is not in any of the other exclusions, it will apply? of course everything is excluded so the point is moot); special orders; macy's gift cards; payment on credit accounts and online purchases. Discount will be deducted from the sale price as applicable. Cannot be combined with any savings pass/coupon, extra discount or credit offer, except opening a new macy's account (uh-huh, how nice of them to include that). Valid for one time use. Present savings certificate at register. Vaild only at macy's stores in WA, OR, ID, UT, MT and WY (so are they a "national" chain or not?). Valid June 13, 2007 (at the top it says it is valid for TWO DAYS, SO WHICH IS IT????) Not valid on previous purchases.
WHEW! I hope you all made it through that, the freaking thing will be expired by the time you finish reading all that. So I guess it only leaves Alfani and Donald Trump, unless those are the "Selected Designers", I wouldn't put it past them. And who wants that crap anyway?
Date: Thu, June 14, 2007, 9:27 pm CT
Posted by: RG74
There are so many people who miss Marshall Field's, and all of the May Company and Federated regional department stores that have been taken away by Macy's.
How can a board of directors be so stubborn and cold towards the shoppers and guests who have kept the stores going all these years. People have made these beautiful stores a part of their lives from generation to generation.
Now,Macy's expects everyone to be brainwashed into submission by settling for low quality imports sold at designer prices.
THE TACTICS BEING USED BY THE MANAGEMENT AT MACY'S IS A SLAP IN THE FACE TO ALL OF THOSE WHO PUT THEIR TRUST AND DEDICATION INTO THE STORES OVER THE YEARS.
HOW WE MISS THE GREAT REGIONAL BRANDS AND FEDERATED SHOULD SEE THAT THEY SHOULD BE RETURNED TO THEIR RIGHTFUL PLACE. DON'T YOU THINK ? APPARENTLY MOST OF MACY'S FORMER CUSTOMERS DO BASED ON THEIR LACK OF SHOPPING.
I really miss the stores !
What do you think ?
Warm Regards,
RG74
Date: Thu, June 14, 2007, 9:17 pm CT
Posted by: J. G. Pollard
Hey Fields fans. You are not alone. In my humble new blog, I have named Marshall Field's to the list of TOP TEN WANTED dead brands. It is along with other great American icons killed off unceremoniously and prematurely, brands like Oldsmobile, Mutual Radio and Bonwit Teller.
Many marketing folks will tell you that your case is lost, and companies do what they want to do. But the fact is that numerous brands thought dead and long gone have come back after consumer demand. If you are curious about some of the brands, check in at:
http://brandlandusa.blogspot.com/
Do not give up. It will take time to get Marshall Field's back.
And have the Macy's folks thought of keeping the Field's name on some store brand products? That might be an interim solution to keep them invested in the name?
Date: Thu, June 14, 2007, 8:36 pm CT
Posted by: Jim McKay
Regarding the theories behind General Growth Properties and Lord & Taylor and Macy's--with Macy's somehow working behind the scenes against L & T even after they sold it: I doubt that is really the case. Before selling L & T, it's obvious Macy's/Federated considered what was best first for Macy's. Consider the conversion of the L & T in Wannamaker's to Macy's. Great for Macy's but L & T loses a great store.
However, a much bigger issue for Lord & Taylor is that it is now owned by NRDC Equity Partners. Although they also own Linens 'n' Things, NRDC Equity Partners is first and foremost in the realty business. General Growth Properties is one of NRDC Equity Partners' biggest competitors. That they are arch rivals is a likely major factor in why Lord and Taylor seems to be having problems renewing leases in GGP malls.
Here's a link to another story about how NRDC and GGP are squabbling over a Lord & Taylor in Massachusetts. The plans were given some approval when Federated owned L & T. Of couse, I question whether Federated looked so closely at the expansion plans in Nantick, given it sounds like the L & T will have less visibility once the addition is made.
http://www.metrowestdailynews.com/homepage/x2087636996
Finally, do keep in mind that L & T -- assuming their website is up to date -- still has one connection to Macy's. L & T uses a Macy's subsidiary to support their credit cards. Conceivably, Macy's h as access to your Lord and Taylor credit card records from the looks of things.
Date: Thu, June 14, 2007, 12:09 pm CT
Posted by: Jon
One of the topics in today's RETAIL WIRE e-newsletter is: Should macy's go to centralized buying and eliminate the regional office? (A side note: Hmmm, judging from how one macy's looks the same from another, many think macy's already has centralized buying!)
Anyway, retail experts weight in on the issue. Some of the remarks are quite interesting. One person refers to the alienation of Marshall Field's shoppers, and another expert refers to how BOSCOV'S is the department store to watch in the future, based upon what he has observed already with Boscov's merchandising and leadership.
http://www.retailwire.com/Discussions/Sngl_Discussion.cfm/12244
Date: Thu, June 14, 2007, 10:22 am CT
Posted by: G W
Interesting article in Crain's. Reading between the lines, it may very well be that the vendor that originally supplied Field's can't wait to get its own showroom since sales at Macy's are probably way-off at State Street.
http://chicagorealestatedaily.com/cgi-bin/news.pl?id=25344
Date: Thu, June 14, 2007, 5:40 am CT
Posted by: Jimmy Gimbels
Boy, it was crowded at Carson's for the One Day Sale! People had arm loads of clothes and were standing three deep at the registers waiting to....
What?
Oh, this is a blog about Macy's replacing Marshall Field's?
Sorry.
Boy, was it dead at Macy's last night during their big One Day Sale. Maybe everyone went during the day (doubt it). But at 6:00 p.m., the store was virtually empty...and when I walked through again at 7:15 p.m. - ghost town. Maybe Macy's needs more coupons?
Prediction: During June, many parts of the country experienced strong storm systems or very hot weather. I predict June sales will be down at Macy's because "it was too hot and/or too rainy and that keep people from shopping."
Tidbits from Macy's way to shop:
- Have you noticed the Macy stickers placed over the labels of the left-over stock of Marshall Field's wine?
- Shopping carts have disappeared.
- Why is the carpeting in several departments held down with duct tape?
- Most female manikins are dressed in swim wear. Perhaps it would be better to use mankins that don't have cracked legs...or missing fingers!
- I always check how the manikins are dressed. Please note all the pins and clips used as an attempt to make the clothes fit properly. One of the male manikins has what appears to be duct tape holding a shirt in place. Also note the large, 3" anti-shoplifting tags. I guess Macy's must have a problem with people undressing the manikins and stealing the "exciting" clothes. Or, is it Macy's just being tacky?
- Perhaps someone should take down the directional signs for "Holiday Lane"
- According to a Macy associate: Art glass and several crystal giftware lines will be discountined. Price points are too high and "merchandise is too upscale for Macy's." Watch for clearance activity this fall.
- And yes...yes...yes, the outside doors still squeek (and please wash the windows), the escalator is still broken (but now it has a sign that says "Please excuse us, we are doing preventive maintenance"; and the sales help is as "helpful" as ever.
So there you have it, jimmy gimbels goes to Macy's so you don't have to!
Date: Thu, June 14, 2007, 2:31 am CT
Posted by: RG74
When I went onto the Field's website, I always felt special, when I go onto the Macy's site, I feel sad. How could Federated ever let this happen ?
Oh how I MISS Marshall Field's !
Date: Thu, June 14, 2007, 1:03 am CT
Posted by: RG74
Dear Fields Fans,
I was watching Dallas on DVD,one of my favorite shows of all time and I must say that it was interesting to see pictures of Sanger-Harris...a department store I never got to see.
Oh, how I miss miss miss MARSHALL FIELD'S !
Best Regards Always,
RG74
Date: Wed, June 13, 2007, 10:11 pm CT
Posted by: Michael in Baltimore
Question-Now that America's department store has been carrying its wonderful assortment of Donald Trump clothing I would like to know how he feels to have his semi-TV Apprentice rival Martha Stewart sell her wares in 'his' store as well? Both are made of the same quality. If only we could get Rosie O'Donnell to come up with something we'll have a slam dunk.
Martha+home dept= Kmart
Trump+clothing=embarassingly funny and sad
Macy's+my shopping habits=$0 balance
Seeing Terry Lundgren implose - priceless.
BTW I own some Martha Stewart storage containers. I would love to have her come over and see her try to put the lid on one of these. And you wonder why there are disability claims.
Date: Wed, June 13, 2007, 7:36 pm CT
Posted by: Erick
The Macy's Home Furniture Store in Schaumburg is really hurting, so it seems. I have passed by there many to see two or three cars in the parking lot.
Too bad. I love that Beau Arts style building with its simple but elegant architecture. It woiuld be a huge blow if this store closes because of poor sales.
But on with boycott.
Date: Wed, June 13, 2007, 5:46 pm CT
Posted by: Languishing in Lansing
RETAIL SALES SURGE IN MAY BY THE LARGEST AMOUNT IN 16 MONTHS(Except for Macy's, of course, but they've got their lame excuses as to why)
http://www.kcbs.com/topic/ap_news.php?story=AP/APTV/National/f/f/Economy
http://www.kcbs.com/play_window.php?audioType=Episode&audioId=791204
HILTON HEAD JOINS MACY'S BOARD:
http://losangeles.bizjournals.com/losangeles/stories/2007/06/11/daily29.html
also seen here:
http://cincinnati.bizjournals.com/cincinnati/stories/2007/06/11/daily41.htmlOh, please, Sir, would you persuade Lundgren to sell the former May doors, especially Marshall Field's, to someone who actually CARES and has some sense of TASTE? (At this point, it would be a bonus if they just had some COMMON SENSE.) I can tell you that from what I'm witnessing here in Lansing and Okemos (Michigan), it ISN'T just Chicago that wants Macy's to LEAVE. If we wanted another tacky Wal-martish store wherein, when it comes to the merchandise displayed, Macys seems to put their WORST foot forward, we would certainly be a bit more welcoming! Macy's could at least be wise enough to give each store a little autonomy to be creative in displaying what little finer merchandise they have to work with based on the demographics of the city and surrounding areas! When I've walked by a display table RIGHT ON A MAIN AISLE that features cheap, PLASTIC accessories, the likes of which could most likely be found at a dollar store, and two months later THEY ARE STILL THERE, TAKING UP SPACE AND OFFENDING MY SENSIBILITIES (apparently few if any have sold) it would seem to me that SOMEONE, ANYONE in merchandising or the department would have noticed that these are not selling, and display something more worthy! But I suppose CORPORATE HEADQUARTERS GIVES ITS ORDERS ON HOW EVERYTHING IS TO BE DONE, EVEN IF IT IS AWFUL, TACKY, AND, MOST OF ALL, FAILING TO MAKE ANY SALES HAPPEN! But what would it matter? Macy's carries a lot of boring, bland, so-what, who-cares merchandise. If it's not boring and bland, it's tacky and gawdy. Except for the little bit of remaining designer lines, so many have been discontinued to make room for the house brands. As the weeks and months go by, it just seems to be getting worse and worse on all fronts: the merchandise selections, the scarce staff, the even more scarce shoppers. Many of the employees are noticeably less happy than they were when it was Marshall Field's, and they seem to be stretched beyond their limitations as one person is made responsible for covering a good hell's half acre all by her/himself.
Macy's [May] Sales Slump Worse Than Expected:
http://staras.intwaystock.com/news/?id=115138Interesting in light of the fact that many reports show that retailers in general showed strong sales gains in the same month, Saks, for instance, was up 37.5%.
Some Cincinnati comments found here:
http://frontier.cincinnati.com/blogs/business/2007/05/harder-than-it-seems.asp#comments
Sorry, guys and gals, but this has almost become an obsession for me, I WANT MY MARSHALL FIELD'S BACK. Macy's can take their black and red occultic colors and leave, making room for a redeemed and restored Marshall Field's. Now THAT would create excitement.
Date: Wed, June 13, 2007, 4:59 pm CT
Posted by: Aaron - Memphis
Just fresh off a trip from both Chicago and Minneapolis! I visited Macy's Water Tower and the Macy's Nicollet Mall. I found at the Nicollet Mall location they had started to close some restaurants. Overall I really didn't find any inspiring merchandise at either store. The Water Tower store was a mess and I have never seen such an empty suit department.
Date: Wed, June 13, 2007, 3:30 pm CT
Posted by: Philip Eichler
Regarding Lord and Taylor's lease at Oakbrook, does anyone wonder if Macy's with their new found national muscle, is pressuring General Growth to knock out competition at choioce locations when old, cheaper leases are due? I may sound paranoid, but aftering seeing what has been done and said, I think Macy's would stoop to anything. Does anyone find it odd that Water Tower is still a premiere location and Lord and Taylor couldn't strike a new deal? If they still wish a downtown Chicago location, it will be costly anywhere else they may choose to go, so why not just stay at Water Tower. Unfortunately, Water Tower like Oakbrook and other premiere malls in Chicago were co-developed by Field's defunct development division and as such, Macy's probably have sweet heart deals or ownership positions that Macy's is benefitting from. Why on earth would Lord and Taylor not want to renew at two top locations if they are as committed to Chicago as they say they are? That just doesn't make sense.....
Date: Wed, June 13, 2007, 3:26 pm CT
Posted by: Steven
The Commerce Department reported that retail sales surged by 1.4 percent last month, compared to April, double the increase that analysts had been expecting. Retail sales had fallen by 0.1 percent in April. The May strength was widespread with auto dealers, department stores, specialty clothing stores and hardware stores enjoying an especially good month. For May, sales at department stores rose by 1.3 percent, the best showing in 19 months. Sales at specialty clothing stores jumped 2.7 percent, rebounding from a dismal 1.5 percent drop in April.
Oh my. Terry must be in a dither. Can't blame the economy. Can't blame high gas prices. Can't blame the weather. Can't even blame confused shoppers, because apparently they were lucid enough to make it to the stores. Oh my. Who to blame? Who to blame?
Hint: Terry... look in the mirror.
Date: Wed, June 13, 2007, 11:09 am CT
Posted by: Gayle
Hi all,
Well, I swore after Macy's demolished Field's that I'd never shop the M store. It's been easy up until today when I read Steve Roelof's post. Now I'm wavering, and clutching my credit card with sweaty trembling hands. A genuine Martha Stewart can opener WITH ATTACHED BOTTLE OPENER???!!! Who knew we had the technology?! Oh, be still my pounding heart! Please pray to give me strength...
gayle
Date: Wed, June 13, 2007, 9:26 am CT
Posted by: Bob in DC
An update on the "department store dining dilemma" discussion.
I was in Saks' flagship in Manhattan last week and was pleasantly surprised to see that they now have three casual restaurants (two with waiter service) and their formal dining room on the eight floor is being remodeled and expanded for an August re-opening. In other words, they will have four dining options in their flagship store, three of them table service. The fourth is really clever, it is a coffee/tea bar with the pastries, scones, etc. going around on one of those little conveyor belts that some of us have seen at sushi bars.
Sad note, Lord & Taylor's nicer restaurant, the Signature Cafe, is now open only weekdays, the American Place casual restaurant remains open weekends. The main floor coffee bar is long gone and now a purse boutique. The store looks great, although I think plans are moving forward to downsize it from 10 to six floors.
Date: Wed, June 13, 2007, 8:25 am CT
Posted by: Lee
Does anyone else find it interesting that every news article about Macy's that states sales are down blames it on the former May stores? Maybe thay should have left the May stores alone! We did not ask to have the names, history and tradition of these great stores ruined by Macy's cheap and inferior junk. Obviously the national chain, Walmart-esk, concept does not work when you have poor merchandise and no marketing plan! I think the Martha Stewart concept may be the last desperate attempt for Lundgren to hold on to his position in a stagnant company. When this fails maybe the shareholders will wake up! Martha did not "save" Kmart either. May Company had a long standing reputation in this country. Maybe we cannot bring it back but lets not ruin and cheapen the whole department store concept that was built in the 1800s. Get a clue Macy's or Federated-whatever you choose to be called today. Why don't you change the company name to Terry Lundgren!!
Date: Wed, June 13, 2007, 8:20 am CT
Posted by: Patti in Indiana
I found myself having to park by my local Macy's when I was at the mall - that's where the parking spaces were - and I thought I would wander through the former L.S. Ayers to see if the "exciting" Martha Stuart line was in - and if it was vastly different from the "exciting" Martha Stuart line over at Kmart. However, I found something more disturbing, which I really hope is not a trend for Macy's nationwide.
Waterford Stemware is gone. In its place is the fake Shannon Crystal, which is labeled with a shamrock, but not made anywhere near Ireland. All that is left are those Robert Mondavi and Marquis lines - not the real stuff. The number of times I gave Waterford Crystal from Marshall Field's for weddings, anniversaries, Christmas ornaments... WOW, is Macy's losing out on a large chunk of my disposable income. My local Irish Import store should really send Terry Lundgren a thank you card.
Frangos are gone too. I know they have said that they will be moving the candy kitchen to Chicago... but if they stopped selling Frangos in Indiana, could it be that they are reconsidering *moving* the kitchen and will be closing it instead? Have they said ANYTHING about solid business plans to move the kitchen to Chicago - like a location or a date?
Date: Tues, June 12, 2007, 10:50 pm CT
Posted by: Alan
I wonder if GGP now thinks it evicted the wrong tenant from Water Tower! If sales keep going in the directions they have been for Macy's and Lord and Taylor, it might be the little store kitty corner to L&T that leaves Oak Brook. It's good to see articles like the Post's that point out Nordstrom and Kohl's respective abilities to add local flavor to their stores, and articles like the Sun-Times that point out how just about every other retailer has had a "field day" since Federated came to town (wasn't that also the title of a recent Tribune article?).
Date: Tues, June 12, 2007, 10:21 pm CT
Posted by: Steven
The Cincinnati Enquirer has the most nauseating piece of fluff about Terry Lundgren:
http://news.enquirer.com/apps/pbcs.dll/article?AID=/20070610/BIZ01/706100319/1076
WARNING: It is best read on an empty stomach. I'm not even going to repeat highlights here because it should not be read without mental preparation (including breathing exercises). OH... and get yourself a paper bag handy.
Seriously, where do these journalists come from? Is there a warehouse somewhere where Pulitzers are piling up unawarded because no one knows how to THINK and WRITE any more? No wonder newspaper circulation and TV news viewership are down. It's just all crap.
Date: Tues, June 12, 2007, 9:46 pm CT
Posted by: Nathan Wood
I thought I'd post for my support again since it's been a few months since the last time. I still check this site two or three times a week to keep up. I must say the news I'm hearing lately about the Macymart locations has me rolling on the floor.
Let's first talk basic, boring math. 'Fields stores were are weakest link.' Really? Cause when Target sold those stores in 2004, they got about $3.25 Billion for all of 62 stores. That's $52.4 million per store. Depending on how you want to look at it, Federated paid either $11 (price paid) or $17 (price with debt included) billion for May Company which included just over 450 stores and other junk like David's Bridal. That's only at most an average of about $37 million per store, of which I'm sure Field's locations was helping to bloat. Also, Federated only got $1.2 billion for 55 Lord and Taylor stores, a weak $21.8 million per store. Don't try and tell me Marshall Field and Company was a weak link. Now those locations, under Federated (or Macy's Inc) management and flying that stupid red start sign, are probably the weakest performing Macy's locations in the country. I'll buy that. In fact, I'd rather see those locations, including State St, close then continue to operate as Macy's.
Second, let's talk sales and coupons. Field's was never the coupon whore in this area. That's Carson's role (even more so now that Bon Ton owns them). While I could have missed a few coupons since I look at the newspaper more now then a few years, Fields never really seemed to put out coupons. Unlike Macy's which has them every other week. As for sales, I only remember 13 hour sales and Field Day sales. Which I learned about from the TV, not the paper. I know I personally view it as kind of tacky and low grade to have to use coupons to 'lure me into the store' and what not. Cause guess what, I've gone into Kohl's and Carson's with coupons, and still left empty handed cause they didn't have damn thing I wanted to spend any amount of money on.
Moving on, shareholders lawsuits and firing people. I now love them. They now realize that they would have made more money investing in Nordstrom or the like and want to try and recoup there loses. I think they need to just flat out bring a lawsuit again HRH Terry L. And with Anne gone, that's just one less person HRH can point his finger at. Eventually he'll be the only left to blame. I'm waiting for his house of cards to fall right on top of him.
I'm personally wondering what kind of private equity firm might be interested in purchasing the rights to the Field's name and certain choice stores. With the way that red star is bleeding red ink, it's only a matter of time.
Keep up the good work here.
Date: Tues, June 12, 2007, 9:30 pm CT
Posted by: Bob Warsham
Lord & Taylor looks for new Chicago sites
http://news.monstersandcritics.com/business/news/article_1316671.php/Lord_&_Taylor_looks_for_new_Chicago_sites
Lord & Taylor is looking for new Chicago digs, thanks to a sales boost from ex-Marshall Field`s customers
Well, the first line tells the tale...
Date: Tues, June 12, 2007, 9:11 pm CT
Posted by: john
More "exciting changes" to State Street....can you stand it?
Gone: Yves Delorme (premium bedding) partner business...in its place (I am serious) an "exciting display of 8-10 ratty mattresses on top of each other in varying sheet patterns representing charter club home etc. This display is appalling and one sales associate said she was ashamed of how the store has plummeted in merchandise and display uniqueness and class.
Gone:Olson Europe (premium european women's clothing) partner business
Gone or going in accessories (Men's): Ghurka, David Spade, Burberry, Mulholland Bros., Lacoste, etc. etc....in its place (hold your breath...expanded alfani, Geoffrey Beene cufflinks (in the glass cases!, huge Donald Trump array..also in glass cases, huge Fossil display (again in the glass cases).....the excitement leaves me breathless......stay tuned, I am checking my source, but PINK (PREMIUM DRESS SHIRTS) HAS BEEN RUMORED TO BE MAKING ALTERNATIVE PLANS in CHICAGO and elsewhere and leaving Macy's....Really, how can you sell quality next to Alfani?
Date: Tues, June 12, 2007, 8:54 pm CT
Posted by: Bob Warsham
A New York Post article is critical of Macy's regional buying policy...sounds like they are getting if from all sides!
http://www.nypost.com/seven/06122007/business/macys_margins_business_suzanne_kapner.htm
Date: Tues, June 12, 2007, 8:52 pm CT
Posted by: A. Perkins
Here is the fine print from an email I got for macy's.
"Regular and original prices reflect offering prices that may not have resulted in actual sales, and some original prices may not have been in effect during the past 90 days."
So isn't this an ad that says this may not be a sale at all? Isn't this illegal in Wisconsin and many other states?
It seems as if macy's has to trick people to make a sale.
Marshall Field's always was honest and showed integrity.
Terry's house of cards is starting to fall!
Date: Tues, June 12, 2007, 8:27 pm CT
Posted by: Joe D
Just saw another ad for Wednesday's One Day Sale. First off, they say Alfani shirts only $17.99. Who on earth would care? It's Alfani! Old Navy has more brand recognition!
They claim that they are trying to be more promotional, but who on earth shops on a Wednesday?????
Macy's same store sales will continue to drop! YAY!!!
Date: Tues, June 12, 2007, 7:46 pm CT
Posted by: Steven
It seems that Macy's does not have a monopoly on half-witted executives. General Growth Properties, which decided Lord & Taylor wasn`t a good fit for its Water Tower Place, is rumored to be evicting L&T from Oakbrook Center when L&T's lease is up in January 2009. However, Lord & Taylor has seen its sales jump dramatically -- by 10 percentage points -- since Marshall Field's was run into the ground by Macy's! Sounds like someone at gee gee pea has his or her head up his or her ay ess ess!
I miss L&T at Water Tower Place. Nordstrom is nice, but L&T is closer to my style. In fact, without L&T and FAO Schweetz there, I haven't been to WTP is what seems like forever.
Date: Tues, June 12, 2007, 7:27 pm CT
Posted by: Zelda
I got my new driver's license, and, at Doris' brilliant suggestion, wore my "I want my Marshall Field's button" high up on my sweater. However, the button didn't show up in the picture, and they wouldn't let me have a re-take. The only good thing was that everybody behind the counter and waiting in line spoke up for the cause of bringing back Field's. It was unanimous! Bottom line: (1) If you go for your driver's license and want your button to show up in the picture, it's got to be as high as your chin to show up in the photograph. (2) Any publicity is useful, even my failed attempt, since it got everyone talking at the Secretary of State Express!
Date: Tues, June 12, 2007, 1:29 pm CT
Posted by: Clint
Another New York Post article critical of Macy's
http://www.nypost.com/seven/06122007/business/macys_margins_business_suzanne_kapner.htm
Date: Tues, June 12, 2007, 10:52 am CT
Posted by: E H
I live in California now, but I use to live in Naperville, IL. It was a very sad day when I leaned of the change to Macy's, that is when I stopped shopping at Macy's and Bloomingdale's'. Last year before the take over I had just did a shopping trip at Macy's, but I was very happy to take all of it back, when they asked me why, I veryB honestly told them, because of what Macy's have just done in Chicago,B for closing my favorite store a land mark in Chicago, my merchandise was almost six thousand dollars. nowB I only shop at Nordstrom and Neiman Marcus, I will NEVER give one single cent to Macy's company or any company that helps Macy's. I want to wish you the best of luck on your mission
Date: Tues, June 12, 2007, 10:22 am CT
Posted by: Mrs. W
All,
I was picking up a few kids toys in Kmart the other day and noticed a ton of Martha Stewart bed and bath products. I thought she was going to be an exclusive for Messy's? I asked a sales person, since none of the items were marked for clearance, if Martha Stewart was being discontinued? The sales associate said no, we will still be carrying a line of products.
Can someone tell me how Martha Stewart is going to be the new excitement at Messy's to generate traffic and sales? Choosing between Kmart and Messy's I'd choose Kmart, the stores and bathrooms are cleaner! How far down market can Mr. Lundgren take Messy's. Maybe the new Corporate Head of Marketing, Mr. Peter Sachse can come up with a campaign to compete with the blue light specials; "Attention Messy's Shoppers, The Red Light Whorehouse Special On 5th Floor Bedding Earns You Another 10% OFF If You Use Your Messy's Card In The Next 10 Minutes". Can't wait for all the excitement to drive me back to their stores, NOT! If anyone 5 years ago had said that Marshall Field's would have been replaced by such a cheap and utterly disgusting retailer, I would have just laughed.
I want my Marshall Field's Back!!
[ Note from Jim: Martha Stewart's certain lines of merchandise will continue to be sold at Kmart through sometime in 2010, as per their agreement. Macy's says the MS items they will be carrying are supposed to be more upscale. It should be pointed out that some Martha Stewart items were carried at Marshall Field's. I seem to remember MS making an appearance at the State Street store in support of the items. Still, given Martha's long time connection with Kmart, I don't see how MS can boost Macy's as they claim.]
Date: Tues, June 12, 2007, 9:53 am CT
Posted by: RG74@aol.comRG74
I am not sure what other parts of the blog Bare Naked Larry are all about, but the link I posted describes the sad state of Herald Square /34th Street. It describes unkempt furniture..etc.
Is it any wonder that they could care less about keeping up State Street location.
It really hurts....I miss the world class Macy's of yesteryear...and the world class Marshall Field's.
http://jaytv.com/larrys/blog/archive/2005_08_01_archive.html
WE WANT OUR MARSHALL FIELD'S & THE CLASSIC MACY'S WE REMEMBER !
I REALLY WISH THEY WOULD PUT A WHITE TABLE CLOTH DINING ROOM IN THE STORE LIKE THE WALNUT ROOM ! YOU WOULD THINK AMERICA'S LARGEST STORE WOULD !
Warm Regards,
RG74
Date: Tues, June 12, 2007, 9:49 am CT
Posted by: Drew
A Wall Street analyst makes some interesting observations about the macy*mart--Martha Stewart deal on this video clip:
http://videoplayer.thestreet.com/?clipId=1373_10361874&channel=Cramer+On+Demand&cm_ven=YAHOO&cm_cat=&cm_ite=&puc=yahoo&ts=1181659626171
Date: Tues, June 12, 2007, 8:47 am CT
Posted by: Clint
It looks like Lord & Taylor is commited to Chicago. I like them and think that's great, but they are no substitute for Field's.
http://www.suntimes.com/business/423464,CST-FIN-lord12.article
Date: Mon, June 11, 2007, 10:58 pm CT
Posted by: RG74
Dear Fields Fans,
TERRY LUNDGREN COULD LEARN SOMETHING FROM THE C.E.O. OF AFLAC INSURANCE (AS VIEWED ON ABC NIGHTLINE TONIGHT:
The CEO of AFLAC He says it is better to be respected than feared by employees and shareholders alike. If you treat your employees well,they will take care of the company. AFLAC is rated one of the best companies for minorities and women who work. The stock has increased 3000% since he took over.
Isn't it time to go back to the basics...instead of Macy's ads with girls jumping through the air while they display an ad for towels, how about dedicating some energy to boosting employee morale and guests by giving back the local department store palaces that made the department store famous to begin with !
ENOUGH WITH THE WALMART WANT-TO-BE STYLE OF MERCHANDISING...IT'S TIME TO BE DEPARTMENT STORE MERCHANTS AGAIN.
SAVE THE DEPARTMENT STORES !
COME BACK LOCAL NAMES...COME BACK QUALITY...COME BACK SERVICES...COME BACK IN-STORE RESTAURANTS, IT'S TIME FOR THE RETURN OF THE FIRST CLASS DEPARTMENT STORE !
Best Regards Always,
RG74
Date: Mon, June 11, 2007, 9:41 pm CT
Posted by: JamesfromCA
Albertson's is bringing back the Lucky supermarket chain, so it can be done.Interesting article.
http://www.lvbusinesspress.com/articles/2007/06/08/news/iq_14797701.txt
Date: Mon, June 11, 2007, 8:36 pm CT
Posted by: Jane
While passing through the Mayfair Macy's I questioned the salesperson why they were discontinuing children's shoes. The salesperson offered no excuses. She was blunt and honest. Her response was that "Macy's doesn't sell children's shoes. Corporate had always intended to allow them just for a transition period in the former Field's stores...until the shoppers wouldn't be upset that they were discontinued." She then remarked, "I think they are starting to see the errors of their ways, our sales are way down, and while they say they will increase coupon sales, there will really be no more or different coupons than Macy's ever offered."
Folks, from this statement, I wonder what other surprises Macy's has in store?!? Whatever happened to Macy's promises everything would remain the same? Do they take us for idiots who can't remember what was carried at the store less than 12 months ago? Are we such fools that a continual array of coupons advertising 20% off Macy's in-store brand trash is going to have us clammering to make purchases?
What they are really afraid to bring back, for whatever reason, is the Regard's reward. Giving the loyal customers 15% off anything isn't going to save the custmer fist-fulls of dollars, but it will get them in the door and it will buy a heck of a lot of goodwill.
Mabe Macy's is the fool in all of this. While it talks of a national department store, I thought we had that in Sears, Penny's and Kohl's filling Macy's goal of a national brand.
Have I mentioned yet how upset I am?
Date: Mon, June 11, 2007, 5:12 pm CT
Posted by: Philip Eichler
A regional president at the HQ??? What kind of brain came up with that one? What can we read between the lines on this? Was this the plan from the beginning? Next up, no regional offices? Or, are things getting so bad that the only way to control the spin is to keep everyone under wraps in Ohio? No wonder Mr. Guzzetta has not made any recent public statements, he's now under Macy's witness relocation plan.One little side note, on the official Macy's North site, it now lists total employees at 18,100. Does anyone remember what it used to be? 24,000 or 28,000 sticks in my head, because I remember looking at Field's staff versus the total for Federated a year ago and thinking that the number of employees per store was much higher for Field's than FDS and at some point it would have to go way down to deliver all the exciting changes.
Date: Mon, June 11, 2007, 4:09 pm CT
Posted by: Steven Roelofs
Macy's blunders are in a story in the Wall Street Journal. Most of it is the same PR crap with zero thought added by the writer. It makes me wonder if journalism schools are churning out trained monkeys by the dozens lately.
The article is online here:
http://online.wsj.com/article/SB118152791865730832.html?mod=googlenews_wsj
Anyway, parts of it just make me laugh.
Like this: Mr. Lundgren and Macy's still view the Martha Stewart line as key to their plan to turn Macy's into the only major national retailer of upscale home goods. Some items from the new collection -- a line of roughly 1,500 home accessories such as stainless-steel cookware, china and glassware, collapsible colanders and a wide array of towels, linens and bedding -- will begin appearing in Macy's stores next month, followed by the full collection in mid-September.
There are SO many things wrong with this I just don't know WHERE to begin. So in no order of importance.
Upscale collapsible colanders? Well yes, I can see that if it were ALESSI. But from Martha Stewart? Um.... no. Never liked her (or her sense of style, if you can call it that)... never will. She is NOT a designer. She simply stamps her name on things. And then sells them. At Kmart.
Only major national retailer of upscale home goods? Well as we all know by now, Macy's is a latin name which means "not all merchandise available at all stores!" So how is that NATIONAL? And what exactly are Williams-Sonoma, Crate & Barrel, Sur La Table?
And really, do you want your COOKWARE and your BEDDING to have the same brand name? You know, like bedding by ALL-CLAD or cookware by FRETTE?
And you know it's all going to be crap from China. I'm sorry, but I don't buy china from CHINA. My china is Villeroy & Boch. Since 1748. Not Martha Stewart. Since 2007. My bedding is Signoria. From Italy. Not Martha Stewart. From someplace like Malaysia or Pakistan.
Wait, wait, wait! There's more: The merchandise will include, among other things, kitchen gadgets with unusual features -- such as a can opener with built-in bottle opener and oversized spatulas for frying pans -- and a mainly white bedding ensemble with lace trim in a design based on Ms. Stewart's heirloom bedding. Other basics will include towels in a variety of colors. There will also be seasonal items such as ornaments and decorations that can be used to assemble an entire Christmas tree. China and crystal intended for formal use are scheduled to hit the stores in early 2008.
A can opener with a build-in bottle opener? Um... SO?!? I already have a can opener and since it's LEIFHEIT from GERMANY, you know it will LAST FOREVER. And bottle opener... now if it's a beer bottle, well that's on my KEY CHAIN (former cub scout here) and if it's a wine bottle, I have a nifty opener that looks like a fish that I bought at HARROD's (so you know it will LAST FOREVER). What a stupid, though I do admit UNUSUAL, combination.
White bedding with lace trim? Sorry, but it sounds like Martha lifted a few pages from Restoration Hardware's catalog. It sells lots of white bedding with choices of trim in a zillion colors and with varying thread counts. Sorry, Martha, you're a bit late to the party.
Towels in a variety of colors? Again, look in the Resotration Hardware catalog. It has towels in about 50 colors (that even matches its bedding) and half a dozen or so monogramming choices.
And people, shall we have a show of hands?!? Christmas by Martha, or Christmas by Christopher Radko?
Oh, yes, and then there is the following: Kmart sells just under $1 billion in Martha Stewart Everyday branded products and ready-to-assemble furniture in an arrangement that is due to expire in 2010. The Martha Stewart goods to be sold at Macy's generally have more embellishments and higher prices than the mostly bargain-priced basics sold at Kmart, a unit of Sears.
So Macy's is counting on a few embellishments to justify higher prices? Uh... that doesn't really work with Alfani, INC and Charter Club so why is it going to work with Martha Stewart? Martha remains very popular and she does appeal to the masses, but the simple fact is that the masses are being pinched by higher gasoline prices, energy prices, etc. Are they willing to spend for Martha? My bet is no. Anyone who has the money is going to Neiman-Marcus or Saks for something of real quality based upon reputation, not something of faux quality based upon popularity.
Date: Mon, June 11, 2007, 1:32 pm CT
Posted by: Paul
Some of us would like to place a float in support of Field's return in the upcoming Gay Pride parade.
If you are interested or if you have contacted us in the past week about our earlier posts and can be of assistance at this prime opportunity to publicize the cause of bringing back Field's, please email forevermarshallfields@gmail.com
Date: Mon, June 11, 2007, 1:11 pm CT
Posted by: Christopher Stanichar
Dear fellow Field's fans:
I am a Marshall Field's lover who is living in Nebraska (a result of work). I follow the news on this blog, and I recently had the opportunity to visit Chicago suburbs (Schaumburg), and I was truly surprised. No one exaggerates at this site when they claim that Macy's is far down-market from its former Field's stores. I used to drop more than $3000 a year at Marshall Field's, and there was nothing at Macy's that could tempt me to buy. Most of all, I remember that this store, and many of the others (even the tiny one in South Dakota), was an echo of the State Street Store--the mother of all Marshall Field's Department stores! Now, this store in Schaumburg is a wreck. Several of the escalators have been closed, and all of the great products and individuality has been erased. And there are no shoppers!
When I returned home, I called to cancel my Macy's card (which was originally a Field's card). I had delayed doing so, because I still had accrued a number of points from my former Regards purchases. Like many of you, I wanted to send my cut-up card in the mail to Mr. Guzzetta, President of Macy's North, so I called the Minneapolis store for his correct address.
To my surprise, Mr. Guzzetta is NO longer residing in the Twin Cities, but his offices are now in Cincinnati. I asked the receptionist if Mr. Guzzetta had been replaced, and she insisted that he had not, but all regional presidents have been asked to move to Cincinnati. Here is his new address:
Mr. Frank Guzzetta
No. 7 W. 7th St.
Cincinnati, OH 45202
Phone: 513-579-7000
I paraphrase Mr. Lundgren here, but I thought the change to Macy's was going to be in name only. I remember him saying "call it Macy's, or call it Marshall Field's, but just continue shopping at our stores and see the same traditions continue." How can a regional president (Mr. Guzzetta) have any idea what the tastes of the former Marshall Field's stores are when he lives in Macy's Beltland. The answer is that he is a Macy's crony. It sort of reminds me of King Louis XIV when he built the palace of Versailles, and invited all the nobility of France to live there with him, mostly so that he could monitor them and remain the central power of France. Terry Lundgren is King Louis, but without the vision or the good tastes.
Good luck in our campaign. Forever Field's!!
Christopher Stanichar
Date: Mon, June 11, 2007, 12:38 pm CT
Posted by: Drew
The brilliant macy*mart marketing gurus have canceled their plans to construct display settings for the "exciting" Martha Stewart home goods. Their excuse is the slowdown in new home construction.
http://money.cnn.com/2007/06/11/news/companies/macys.reut/index.htm?source=yahoo_quote
Granted, people might not be building "new" homes, but many consumers might be interested in ideas to update or refresh their existing homes. A person might see a store display and realize that a few new accessories or whatever would be a nice addition; sometimes store displays give people ideas that could be used in their own homes. Remember when department stores were sources of information as well as sources of merchandise?
Perhaps it's just as well the Martha Stewart merchandise won't receive any special display treatment. There will no need to "re-educate" associates on how to display the wares; macy*mart employees can pile the "exciting" MS merchandise here and there just like the rest of the nondescript, cheap junk in the store. To save even more money, Terry the Troika can pick up the Martha Stewart display racks from the dumpster when Kmart discards them.
Date: Mon, June 11, 2007, 9:11 am CT
Posted by: Mark
Over the years I've worked for many operations. There would come a time where I could tell that the operation's antics put them in jeapordy and they had passed a point of no return. The point where the end would be in sight.
I now feel that Macy, Inc. has arrived at that very same point of no return.
Macy's is not being realistic when they state the problems will be solved with more coupons.
It will be interesting to see which retail savy corporation will return Marshall Field's to its correct position.
Mitch
Date: Mon, June 11, 2007, 7:19 am CT
Posted by: Thoams Peacock
I strolled through the Macys store at Oakbrook Shopping Center the other day, not to buy, just to look. I was SHOCKED! Not only was the entire store filthy, but the whole place looked quite "down at the heels". The once beautiful marble walkways were dirty and broken, some areas patched with black cement. The carpets were dirty. In the women's shoe department the floor was littered with probably 200-300 shoes just lying around on the floor, with clerks just walking on them. It looked more like Maxwell Street than Oakbrook. There must be only half the merchandise there compared to when it was Fields. Many name brands have been replaced with unknown house brands. For lack of merchandise, display tables have been spread out, you can tell by the traffic wear on the dirty carpets. When I say "dirty", I mean by Chicago standards, probably "clean" by New York standards! I wanted to shower after I left the store.
Date: Sun, June 10, 2007, 9:01 pm CT
Posted by: RG74
Ladies & Gentlemen,
Coming from a family of generations of loyal Bamberger's and Macy's, I once again must tell you that I have observed the following:
1) MY FAMILY AND I HAVE NEVER SEEN LEGACY AND NOW THE NEW MAY COMPANY MACY'S "DOORS" LOOKING SO UNKEMPT AND DIRTY.
2) WE HAVE NEVER SEEN SUCH JUNK IN THE APPAREL DEPARTMENTS IN THESE STORES.
3) OVERALL, WE HAVE EXPERIENCED SERVICE LEVELS WELL BELOW WHAT WE EXPERIENCED IN THE MID-80'S. IT APPEARS THAT MORALE IS VERY VERY LOW IN FORMER MAY DOORS NOW AS WELL AS THE LEGACY MACY'S LOCATIONS.
IF THIS NATIONALIZATION OF THE DEPARTMENT STORE FOLLY IS PART OF FEDERATED'S REINVENT PLAN...THEN ALL HOPE IS LOST UNTIL A NEW LEADER COMES INTO POWER AT THE TOP. I WISH EVERYONE ONLY THE BEST...INCLUDING THE STAFF AT FEDERATED CHARGED WITH CARRYING OUT THE ORDERS FROM THE LUNDGREN EXECUTIVE OFFICES AND GUESTS WHO WANT TO PATRONIZE THE WORLD CLASS DEPARTMENT STORE TRADE-NAMES THAT WERE TAKEN AWAY SO NEEDLESSLY. AS I AM HEARING FROM EVERYONE ON THE INTERNET...STAFF AND GUESTS/FORMER GUEST PATRONS, IT HAS SURELY BEEN A HARD ROAD SINCE THE STORES HOMOGENIZED.
THIS IS TRULY A MIS-GUIDED PLAN THAT IS HURTING A LOT OF PEOPLE AND AS WE KNEW ALL ALONG...THE INVESTORS !!!!!
BEST REGARDS,
RG74
Date: Sun, June 10, 2007, 7:12 am CT
Posted by: Dean Doyle
Went to Macys in Burlington, MA. yesterday. Since they shut down the competition, (Filenes) the Macys is gone from bad to worse. Escalators broken inventory seems much lower and store is in need of janitor service. Next door they sold the other competitor Lord and Taylor and that store was neat and clean all escalators working perfectly. I will tell you Macys does not care about the customers at all! Little old ladies trying to walk down these escalators from a third floor was sad. We miss our Filenes stores as much as Chicagoans miss Marshall Fields. Go Chicago, boycott Macys!
Date: Sun, June 10, 2007, 1:33 am CT
Posted by: Casserine Willis
Hello everyone,
It's been awhile sice I have visited the site, but had a great opportunity to visit State Street and Water Tower last weekend.
Water Tower - Friday 3:00PM - Hundreds of people on the first floor, BUSY with people passing through, not buying. All floors but 1 were not busy at all. Only 2 or 3 Macy's bags throughout Water Tower Place and about the same strolling down Michigan Avenue. One shocking thing was about 10 cosmetic associates from the many different areas huddled around each other talking and chitchatting on a "busy" Friday afternoon because they had no customers to wait on. One old friend of mine went around the store distributing leflets for an upcoming "Gift with Purchase" promotion, cause sales have been lackluster these past few months. The mall has plenty of new and upcoming shops, so I would say that it is healthy, unlike Chicago Place, but I think that everyone cannot wait until a new tenant fills in the former Lord & Taylor space on floors 2-7.
State Street - Friday 5:00 PM - The store was dead and like Water Tower, people walking through the first floor, but no bags. I see a huge turnover of employees cause I did not recognize half the people on the first floor. I was here only 3 months ago and the place was like night and day. Not enough staff and cheap merchandise crowding evry corner of the first floor. It was sad to see Autralian Ice Cream gone, their stuff was addicting. One lady has been with Field's/Macy's for about 18 years and she was upset at M for cutting her hours due to business being painfully slow. Most of her 'cleintele' customers were trying to give M a chance and she was doing well, until after the holiday season, when no one was coming back and doing their shopping elsewhere. Many employees echo her sentiments.
As far as Children's shoes, this was an area that Field's excelled in, until the conversion to Macy's when little by little the business went away to Nordstrom's. It's sad but true, this is one of the last unique areas left in the store. It's only a matter of time when the wine shop will be gone and the 28 shop will only be a handful of fixtures and not a whole department.
Terry Lundgren, Jim Sluzewski - WHAT ARE YOU DOING?!?! The Macy's vision of "1 national chain coast to coast" is not working in Illinois, Minnesota and Wisconsin. You need to reverse course ASAP, before Macy's Inc. will be in a worse financial disaster than it is in now. Bring back Marshall Field's... its name, its culture, its integrity, it's synonymous green color, its distinguishable signature logo, its brands, its quality and its service. And please don't hyphenate the name to Marshall Field's-Macy's if you decide to bring it back, it still will not work.
Date: Sat, June 9, 2007, 11:20 pm CT
Posted by: LiMack
Newsflash!
Macy's struggling in the Twin Cities. Face all-out revolt in Chicago.
Worth a read.
http://www.twincities.com/business/ci_6087766
Date: Sat, June 9, 2007, 9:54 pm CT
Posted by: Drew
The incidents reported on this blog indicate without a doubt that macy*ifaction is imploding. How can the highly paid "retail experts" make so many obvious blunders? Their decisions are simply unbelievable.
Why in the world would macy*mart discontinue the children's shoe department? All children need shoes. So if parents have to go to another retailer to purchase shoes, are they going back to macy*mart to buy children's clothing? I don't think so. If the child needs summer outfits or back to school clothing, most parents would prefer one-stop shopping.
Closing the food services is another great move. Wasn't the plan to OPEN restaurants so customers would stay in the store longer? (Even wally world and Target offer in-store eateries.) So macy*mart had successful food service operations up and running, but they close them down? Great planning! How could McNamara give the ridiculous "explanations" to the media without laughing? It's like the right hand doesn't know what the left hand is doing.
How clever for the executives to hold back the commission payments. How much of the hold back is "manipulated" to make the corporate numbers look better to Wall Street? Of course, the hard working salespeople realize this minor inconvenience is in the best interest of M.
The posts on this blog in the past week were just amazing. Someone like Alfred, Gail or Jim or will be able to write a most entertaining book on the continued misadventures of Terry Lungreed.
Date: Sat, June 9, 2007, 3:23 pm CT
Posted by: Brad
I would like to see the press do more than report Macy's declining sales at converted Marshall Field's store and the increase in luxury department store sales. The press should also note that if the converted stores had been maintained as Marshall Field's, this would likely not be the case and sales would be up, not down. Due to Macy's elimination of Marshall Field's, the company has lost revenue growth that would likely have been realized by Marshall Field's as a well positioned, high end department store as has been the case for Field's competitors Nordstroms, Saks and Neiman Marcus.
Former owners of Marshall Field's invested in more than $115 Million in renovations to the State Street Field's and in merchandise upgrades and unique vendor relationships. The changes were impressive and Field's State Street store attracted more than 9 Million customers each year making it the third most popular tourist destination in Chicago. Field's was profitable, posting more than $100 Million in PROFITS in the year prior to Macy's takeover and growth was trending UP, as it has continued to trend up for Field's competitors.
It is because of Macy's reprehensible takeover expansion strategy that communities now receive reduced tax revenues, consumers have fewer options for high-end merchandise and Chicago suffers lost tourism appeal.
The problem isn't simply that Macy's sales are down. The bigger issue should be the missed opportunity for increased sales that resulted from Macy's decision to convert Marshall Field's stores. This frames the possible solution in a somewhat different context than simply how does Macy's increase sales. It makes the question of why doesn't Macy's bring back Marshall Field's central to any discussion of possible solutions to the problems at converted Marshall Field's stores.
Date: Sat, June 9, 2007, 3:18 pm CT
Posted by: john Moriconi
Why can't Federated understand Chicagoan's want to shop @ Fields and NOT Macys. If we wanted to shop @ Macys we would live in New York. Since we live in Chicago we want to go to State Street and shop at Marshall Fields and Company, we all shoped there so long it is the fabric of being a Chicagoan. Why Can't Federated get this through their head they are LOOSING S A L E S because of a poor Management decision. Guys if you want the sales to pick up change the store name back To Marshall Fields. It is amazing Carson Piere and Scott is having a great year for sales, profits are up and former Marshall Fields stores sales are down! Has Federated no Clue, Give the customer what they want.
Date: Sat, June 9, 2007, 12:40 pm CT
Posted by: Paul
Some parties have indicated that they would like to place a float in support of Field's return in the upcoming Gay Pride parade.
If you are interested and can be of assistance at this prime opportunity to publicize the cause of bringing back Field's, please email forevermarshallfields@gmail.com
Date: Sat, June 9, 2007, 12:38 pm CT
Posted by: Alfred in Washington
THE TRANSCENDENT POWER OF A GREAT BRAND
The whole M**** propaganda that Marshall Field's
was doing poorly on the profit front is a complete sham.
A great brand--and Field's is the ne plus ultra--cannot
be measured with profit/loss statements. It simply transcends
them.
All brands have ups and downs. The only salient question
is: What is a brand's ultimate loyalty value? And you, and me,
are evidence of the value of the Marshall Field's brand:
far more valuable than an armful of the finest emeralds--
invaluable!
So when the Imperial CEO Lundgreed is dethroned,
what will be the most egregiously undervalued assest
in the ruins?
Here's to the once and future Marshall Field's!
Date: Fri, June 8, 2007, 5:38 pm CT
Posted by: Bob Warsham
Another lawsuit (class action) is being filed in Pittsburgh...link below!
Like I said, the games are beginning!
http://pittsburgh.dbusinessnews.com/shownews.php?newsid=121953&type_news=latest
Date: Fri, June 8, 2007, 2:28 pm CT
Posted by: Steven
I reread the NY Post story, Macy's Muddle. Remember the part:
But, privately, a debate is taking place within the executive ranks about whether the company is doing enough to woo back shoppers, sources said. "There is tremendous confusion within the company about what to do," one source said.
I wonder if that's what happened to Anne MacDonald. Perhaps she have advocated returning Marshall Field's to the midwest and Terry screamed "off with her head!"
Anyway, for a laugh, check out this self-described Wall Street tabloid story: http://www.dealbreaker.com/2007/06/unseasonably_seasonable_may_dr.php
Date: Fri, June 8, 2007, 12:35 pm CT
Posted by: Drew
In iaddition to Thursday's article in the New York Post, today's Friday New York Post has another report of macy*s problems:
http://www.nypost.com/seven/06082007/business/macys_slumps_business_suzanne_kapner.htm
The statement "Investors have STARTED to take notice" is quite interesting. Haven't they been aware of the organized protests, various blogs, the fieldsfanschicago web site, and media reports about consumer dissatisfaction with macy*mart? Surely the filing of TWO lawsuits this week should indicate that the entire macy*ization project is an absolute disaster.
Date: Fri, June 8, 2007, 12:10 pm CT
Posted by: LiMack
Hi there folks. Been busy balancing my checkbook here today. OK, let's see now, how much have I spent at any Macy's or Bloomies since September 2006? Uhmmmm........oh, wait, that's right.....NOTHING! Nada. Zip.
Terry Lundgren, you can hold sales, offer discounts, print coupons, insert glossy catalogs in the newspaper, and introduce exciting "all day savings passes". It really does not matter. You are wasting your time and wasting your shareholders' money. I will not be entering your doors. Ever. Period.
We want Marshall Field's.
Date: Fri, June 8, 2007, 10:40 am CT
Posted by: gle
The following appeared in today's "Tribune" article, "May retail sales feel drag:"
"Most of the nation's retailers, with the notable exception of luxury chains, said Thursday that sales fell in May...."
"Nordstrom Inc. and Neiman Marcus Group Inc. easily surpassed estimates with gains of 6.3 percent and 6.6 percent respectively."
"Sales at Macy's Inc., the owner of Macy's and Bloomingdale's, slid 3.3 percent, worse than the decline of 1.4 percent that Wall Street expected."
www.chicagotribune.com/business/chi-fri_retail_0608jun08,0,906113.story?coll+chhi-business-hed
Date: Fri, June 8, 2007, 10:24 am CT
Posted by: Philip Eichler
A third lawsuit has now been filed,this time it's in Pittsburgh. Anyone want to bet how many will eventually surface?
Date: Fri, June 8, 2007, 10:16 am CT
Posted by: Let the Truth Be Known
[ Note from Jim:
"Let the Truth Be Known: You didn't leave a functioning email address so I couldn't respond. I'm all for the Truth being known. And that would best be facilitated by Terry Lundgren and associates being forthcoming with the Truth about many things. How about the Truth about the methodology and results about the survey he says was taken in Chicago that people didn't care if Field's became Macy's? How about being forthcoming with statistics for each Chicago-area store? I could list on and on about what I feel are missed opportunities to clear up any need for blogs and web sites like this. However, those opportunities were missed by Terry Lundgren and his associates. We're waiting for the Truth which is why, for example, some people are very eager to see if these shareholder suits reveal what we sense is the Truth.
I' m not certain of the whole context of your articles, but I will say, it's amazing that some at Macy's Inc can feel threatened by this and maybe three dozen other Field's supporters' websites when they have the clout of macys.com, a multi-million dollar advertising budget and more. As someone with a connection to Macy's, you may feel anything negative printed at our site is not fair. But is it fair compared to ALL the resources Macy's has at its access? By your standards, Macy's should be funding our blog spot, publishing our comments and much more.
Jim McKay
jjmckay@fieldsfanschicago.org ]
Date: Fri, June 8, 2007, 1:47 am CT
Posted by: norridge
Someone please explain to Lughead that you do NOT create a discount store with a Tiffany dome . . .
Date: Fri, June 8, 2007, 12:20 am CT
Posted by: RG74
Ladies & Gentlemen,
WHEN MARSHALL FIELD'S COMES BACK...WE SHOULD GET A BANQUET TOGETHER AND RE-CHRISTEN THE STORE !
THEN, WE SHOULD SUGGEST TO FEDERATED THAT FEDERATED SHOULD SEND THE BLACK AWNINGS TO ALL THE FUNERAL HOMES IN TOWN !
Black is beautiful but it can't compare to Field's elegant green. The quality has got to come back ! Macy-fication plans need to be canceled. (Sorry about not editing this post correctly when I posted it the first time.Thank you.)
THIS ISN'T JUST ABOUT CHOCOLATE...IT'S ABOUT THE MARSHALL FIELD'S...THE ENTIRE PACKAGE !
Warmest Regards,
RG74
Date: Fri, June 8, 2007, 12:04 am CT
Posted by: john
Just some news: apparently the "EXCITING" changes include getting rid of the children's shoe dept. at State Street---this dept. was always a differentiator of Marshall Field's. The entire shoe dept is on clearance for 50% off + additional 10% except for the "exciting" crocs of course.
The salesperson in commenting about the unpopular department closing said "and they wonder why people are upset at Macy's"???
Terry you are a bean counter, not a merchant!!!! MAKE NO MISTAKE ABOUT THAT "EXCITING" DISTINCTION.
Date: Thu, June 7, 2007, 11:32 pm CT
Posted by: James in Minneapolis
Hi All---
Mai mai---What tangled webs we weave.....LOL
This Sluzewski character is such a pompous...ummm....person.
"Marshall Field's was among the weakest performers."
I find it hard to believe then that Federated/macys would have gotten into that bidding war with May Co over a weak performer when Target was selling Field's. Surely you all remember that....or am I mental? Is it <un figmento de mi imaginacion`> as we used to say in Madrid? Or were they just pretending to bid on Field's and they really did not want to buy it, but only wanted to run up the price their competitor had to pay for it?
Or----was Field's performing well, as all the data seem to suggest it was, and this is just more spin from M?
Regards.
Date: Thu, June 7, 2007, 10:08 pm CT
Posted by: Languishing in Lansing
In light of the truth emerging about all of the greed and deceptive practices Macy's key players and strategists have employed, and for what it's worth:
A cosmetics employee told me several months ago that during a "transition" having to do with computer program changes, i.e. cash register functions, that all of the cosmetics salespeople had a one- week period of their commissions not being included in their paychecks. According to the salesperson, their paychecks normally included their commissions for the same pay period, along with their base pay. Supposedly, the "transition" caused a "delay" with calculating the commission pay, so all of the cosmetics salespeople had a paycheck with none of their commission pay for that week included. To top it off, their commission pay is, from now on, included in their check one week LATER than before.
As the salesperson finished telling me this, we both said almost simultaneously that Macy's corporate took that money (multiply those commissions by HUNDREDS of cosmetic employees in the former Marshall Field's stores) and "borrowed" it to invest in the stock market. A little extra pocket change for Lundgren and his gang?
The salesperson also indicated something to me that I could readily have guessed myself: the corporate heads at Macy's truly believe that they are so slick and that employees are absolutely too stupid to question such things, let alone figure them out! The word "arrogant" has been used many times to describe Lundgren and his gang - and how accurate that is! - but I believe a couple of other "a" words are equally and accurately descriptive of them: ASININE for one, and - wait for it - well, you know!
One last thing: It is not my wish to see Macy's, Inc. "get it right" and return our Marshall Field's stores, even here in Lansing, Michigan (and Okemos, Michigan) - it is my hope and PRAYER that Macy's gets out of the picture COMPLETELY and that some wonderful SOMEONE ELSE brings back our beloved Marshall Field's! Let it be so!
Keep up the fight, Jim and friends. You have more support than you know - and I hope also for a MASSIVE turnout of protesters on Sept. 9th, 2007, LOTS OF MEDIA COVERAGE EVEN FROM OTHER COUNTRIES - unless of course our prayers are answered well in advance of that date! And do continue to remember all of us out here in the smaller market areas - we want Field's back here too!
Date: Thu, June 7, 2007, 9:57 pm CT
Posted by: Joe D
So,Bon-Ton's sales decreased, but Carson's sales were up 5%!
Should this be a big deal? Carson's sales went up--and they no longer have their State Street Store!
Date: Thu, June 7, 2007, 9:07 pm CT
Posted by: Drew
"The definition of insanity is doing the same thing over and over and expecting different results."--Benjamin Franklin
In addition to arrogance, narcissism, and inflexibility, can another "quality" be attributed to Terry "the Troika" Lunkhead?
How can he and his minions seriously think that throwing out more coupons will improve sales at macy*mart? The "exciting" M fashions are poor quality, nondescript, cheap knock-offs. No matter how many coupons they offer, consumers aren't going to flock to the stores since there is nothing that can't be found elsewhere--with better quality and greater value. An Alfani shirt priced at 59.99, less 50% off, plus additional 10% coupon is still no bargain since it will probably fade and shrink after washing.
As an analyst mentioned, M has lost the bargain shopper to Kohl's and Penney's and the upscale shopper to Neiman-Marcus and Saks. Lunkhead hasn't defined an image for macy*mart (other than cheezy and over-priced), so exactly who will be targeted with all the additional coupons? As Jimmy Gimbels stated, there are loads of exceptions to their coupons; instead of listing the exclusions, M should say what CAN be purchased with the coupon. Who wants to bet that this latest "strategy" will be another dismal failure?
Date: Thu, June 7, 2007, 8:59 pm CT
Posted by: Gail
I couldn't resist. I bought a photo of Marshall Field himself on Ebay. This weekend I plan to have it framed and hung in my bedroom to remind me that great institutions like Marshall Field's are founded by real flesh and blood individuals with vision. Of course, Marshall Field was not the only person responsible for the store's greatness--that honor must be shared with thousands of employees over the years. But he's certainly the one I think of first.
At first I thought to myself that no one will remember Terry Lundgren a hundred years from today. But then I thought ... well ... maybe people will. The difference is they won't remember him fondly. If Macy's continues on its present course, Lundgren may find a place of dishonor in business school textbooks for many years to come.
Date: Thu, June 7, 2007, 8:30 pm CT
Posted by: Mrs. W
All,
Another great round of stories today. Zelda, you share my thoughts exactly and Steven your thoughts about what the Field's store could have been is "right on". Let's keep writing the analysts that track Messy's, they're the ones that will continue to drive this stock down to the basement, where it belongs.
I had some Canadian relatives in from Toronto the other day and we just casually walked through the first floor at State St., the place looks so run down, selling junk everywhere. My one relative who always liked to shop at Field's says the Messy's debacle is even heard in Canada. He says the State Street store know reminds him of the old Wieboldt's. That's something I have not heard but thinking about it, yes, it's a good comparison. A third tier store below both Field's and Carson's. My one relative was looking for a nice gift and wanted something from Yves Delores, I said don't even think that this vendor would be here anymore. Of course my cousin had to ask and we got the same answer, "you're looking for what shop here"!! I told them the only thing coming from France in this store is the rude attitude of most of the sales people! We found the gift at Sak's, go figure why their sales are up double digit.
Viva la Boycott!!
Mrs.W
Date: Thu, June 7, 2007, 8:22 pm CT
Posted by: Steven
The Macy's store at Genesee Valley shopping center in Flint, MI has closed the second-floor restaurant, Starbucks Cafe and a yogurt operation, said company spokeswoman Jennifer McNamara. McNamara declined to say how many people lost their jobs at the Genesee Valley store, but she did say that overall, 60 food operation positions in 14 Macy's stores in Michigan were eliminated Friday, June 1. The company has 22 stores in the state.
Full story here: http://www.mlive.com/business/flintjournal/index.ssf?/base/business-4/1181051470147640.xml&coll=5
Didn't Macy's just announce a plan to OPEN restaurants and cafes in its stores in order to draw shoppers and keep them in the stores longer?
Tip for Jennifer McNamara: When Macy's takes its final plunge to the bottom, just think about Kate Winslet and Leo DiCaprio. KICK and SWIM to the surface, or this retail TITANIC will drag you down.
Date: Thu, June 7, 2007, 7:47 pm CT
Posted by: Robert
It's interesting that the sales for May were THAT bad...given that Mother's Day is one of the biggest retail shopping days of the year - second only to Christmas. Sales will be flat at Messy's all summer. I can't WAIT for the demonstration on September 9.
Date: Thu, June 7, 2007, 7:09 pm CT
Posted by: Zelda
The last week's postings have been such a joy! Every day there is something new (and Big) spelling Trouble (with a capital T) for Macy's. I find myself laughing out loud as I scroll down the blog, and forwarding news articles to all my family and friends. Can you feel the momentum? We are winning. I feel close to all of you, so proud of our efforts, so hopeful for the return of the green! Special thanks to Jim, Mike and everyone else whose commitment to this blog and our protesting has been stellar.
Date: Thu, June 7, 2007, 6:59 pm CT
Posted by: Steven
From an article at www.businessweek.com titled Saks Sizzles in May:
Melissa Otto, an analyst who covers Saks for WR Hambrecht & Co. says she's even seen Saks flagship store in New York carrying some niche European brands of accessories that can't be found in its competitors' stores. "They're really getting a buzz in their stores, and really getting customers excited about brands and designers."
Oh Terry, Terry, Terry...
This could have been about you and Marshall Field's. You could have built upon the improvements Target made, such as bringing in Thomas Pink and Australian Homemade Ice Cream and Designers Guild. You could have opened up the 10th, 11th, and 12th floors, bringing in designers from Europe, Japan and Brazil and high-end toys from Germany and housewares from Italy and Spain. You could have teamed up with Fox & Obel or Dean & Deluca to turn the entire basement into a gourmet food bazaar, selling take-home dinners to the million people who pass by State Street every day. You could have drawn in the thousands of tourists visiting Millennium Park just a block away. You could have sold to the thousands of residents moving into luxury condos downtown. You could have done SO MUCH.
But no. You stuck to your lame-brained idea that all America wants to shop at Macy's. And now look at you. Australian Homemade is gone. Designers Guild is gone. How long before Thomas Pink runs for the door. You are the pariah of the retail industry. A laughing stock. The butt of jokes. Terry Lunkhead. Terry Lungreed. Forever remembered in business school textbooks as the IDIOT who took one of the biggest department stores in the world and SCREWED IT UP. A screw-up, Terry. You will forever be remember as a SCREW-UP!
And people HATE you. HATE YOU.
Have a nice day.
Date: Thu, June 7, 2007, 6:47 pm CT
Posted by: JamesfromCA
This afternoon I just received a catalog called "it's rewarding, your exclusive savings await inside". The first two pages gives coupons for an additional 15% but then the boiler plate gives a list of everything NOT eligible for the discount which comprises whats in the catalog! My eyesight is fine yet I have to use a magnifying glass to read the fine print! Who wants to go through all that work? Also I thought the idea of a national department store meant NATIONAL? Why is it I get these catalogs then there is an asterik stating "not valid or available in MA, WIS, IL, CA, TX or WY" or some such nonsense.
Date: Thu, June 7, 2007, 6:33 pm CT
Posted by: Jeff W.
Time to bring out the crying towel for Macy's, Inc stocholders. The stock seems to be in a downward spiral. Today, June 7th it closed at $38.43. Less than 3 months ago it was at a high of $46.70. As the stock continues to tumble, one has to wonder how long the Lunkhead will be able to maintain his dictatorial control over the company? Guess the former May stores are pulling him down. What a shame!
Date: Thu, June 7, 2007, 12:08 pm CT
Posted by: Jim McKay
Macy's spokesman Jim Sluzewski said in today's New York Post article by Suzanne Kapner, "...Marshall Field's was among the weakest performers."
This reminded me of a post by Darrid back on January 5, 2007--how can Sluzewski say the following in light of what Darrid posted:
-----> begin . s n i p . from darrid on 1.5.07 <-----
I've also added up store sales from the 2004 annual reports from both May and Federated. Look what store had the highest sales per store. What a shocker, I think we already could have guessed. Marshall Fields appears to be the Crown Jewel!
Store / Location, Sales, # of Stores, Avg per Store
Lord & Taylor --$1,566,000,000.00 --54 --$29,000,000.00
Marshall Fields -- $2,516,000,000.00 --60 --$41,933,333.33
Filenes / Kaufmanns -- $2,954,000,000.00 -- 103 -- $28,679,611.65
Robinson-May / Meier&Frank -- $2,481,000,000.00 -- 77 -- $32,220,779.22
Hechts / Strawbridges -- $2,351,000,000.00 -- 82 -- $28,670,731.71
Foleys -- $1,940,000,000.00 -- 69 -- $28,115,942.03
LS Ayres / Famous / Jones -- -$1,070,000,000.00 -- 42 -- $25,476,190.48
Macys / Bloomingdales -- $15,630,000,000.00 -- 450 -- $34,733,333.33
2004 Annual Statistics
Total $ 30,508,000,000.00 937
-----> end . s n i p . from darrid on 1.5.07 <-----
Interesting, isn't it?
Jim
Date: Thu, June 7, 2007, 11:57 am CT
Posted by: Jim McKay
Regarding today's New York Post article: in recent months, a national print edition has become available in the Chicago area. It seems you can pick it up at some Walgreen's, CVS and Dominick's (and other locations) closer in to the Loop as well as in some of the older suburban areas like Oak Park-River Forest, etc.
You may want to at least take a glance at page 43 of this national edition. As you likely know, New York Post has a rep as one of the tabloids and this article is presented as such--it's rather amusing. The headline is in big blocky letters, "CHI-TOWN BLUES" followed by "Marshall Fields customers protest Macy's". Then there is a quirky montage of Terry Lundgren, Federated's logo and Marshall Field's, Famous-Barr and Fielene's Basement store logos stuffed in Macy's bags. (Yes, the apostrophe is missing from the headline and yes, Filene's but not Filene's Basement was acquired by Macy's.)
Below that is a story titled, "Chicago Sun-Times is under Black cloud", clearly referring to Conrad Black.
Otherwise, again, the article is at:
http://www.nypost.com/seven/06072007/business/macys_muddle_business_suzanne_kapner.htm
Date: Thu, June 7, 2007, 9:59 am CT
Posted by: Drew
Although macy*mart sales are down 3.3% in May (what a surprise!), Terry the Troika insists that "increased promotional marketing" will make save the day inn June and July.
http://news.moneycentral.msn.com/ticker/article.aspx?Symbol=US:M&Feed=BW&Date=20070607&ID=7007661
Wasn't the original macy*ization plan to "wean" customers off coupons and promotions? Weren't customers supposed to be "re-educated" about shopping? Didn't all the "exciting" new merchandise and "upscale" improvements create an upsurge in sales? Wasn't macy*mart going to be the "way to shop"?
If M marks down their overpriced "affordable luxury" items, what will happen to their profit margin? They can't cut much more on service or store maintenance. Terry is probably getting desperate.
A retail reporter on MSNBC today stated that Kohl's sales were up 8% largely because of "department store consolidation." Once customers have beome comfortable shopping elsewhere, they aren't going to change back. No doubt other retailers are celebrating Terry's stubborn arrogance!
Date: Thu, June 7, 2007, 9:23 am CT
Posted by: Drew
No doubt Terry has had a major hissy-fit the past few days since shareholders had the audacity to challenge HIM--the savior of the department store! After all, he is the chief executive, president, chairman, dictator, czar, grand potentate and whatever other title of M.
Here's a suggestion to turn things around. Study the demographic area and sales trends of each store in the macy*mart portfolio. For the locations in the lower strata, keep the macy*s name and compete with Sears, wal*mart and Target. In the upper income strata, restore the regional names (Marshall Field, Burdine's, Kaufmann's, Filene's, Foley's) and market these as "premium stores" with better merchandise and enhanced service. In this way, M could capture the "value" market as well as the "premium" market. The macy*s stores could all be stocked alike such as wal*mart and Target to appeal to the basic shopper, while the "premium stores" could be merchandised with a local flair. For example, Burdine's could return with "The Florida Store" theme while macy*s could be at the other end of the mall offering "everyday values" on basic merchandise.
Money could be saved by having identical merchandise and advertising at the "value stores" and by having a core of basic merchandise (say, Cuisinart appliances, Coach handbags, Gold Toe socks) supplemented by an upscale assortment at the "premium stores." In trying to be all things to everyone, macy*mart doesn't have a specific niche in the marketplace. By going with the two tier plan, consumers looking for basic cookware could go to macy*s, while those wanting better quality can go to Marshall Field.
Bloomingdale's could also fit in the mix of stores, along with macy*mart and the regional "premium" department store. M had better make some changes, because the macy*fication of the nation is clearly a failure.
Date: Thu, June 7, 2007, 9:20 am CT
Posted by: b
There's a great article in today's New York Post about Macy's.
Interesting... once again the Macy's spokesman defends their decision to replace Marshall Field's by saying that old business model of regional department stores was no long working. The writer doesn't directly challenge this statement, but does note that Macy's has seen great success with Bloomingdales, Macy's sole regional department store. It would have been nice if the writer countered also with the success of so many department stores, like Nordstroms, Saks and Neimans suggest that Field's would have performed quite well in today's market - certainly better than Macy's - but at least she mentioned Bloomingdales!
http://www.nypost.com/seven/06072007/business/macys_muddle_business_suzanne_kapner.htm
Here's an excerpt:
"There is tremendous confusion within the company about what to do," one source said.While bargain shoppers have migrated to J.C. Penney and Kohl's, Macy's has also lost out on the high end.
Internal customer research shows that Macy's most affluent customers are bolting for Nordstrom and Neiman Marcus, according to two people briefed on the results.
Macy's most profitable customers, the high-end shoppers, are less likely to be swayed by coupons.
What they want are better merchandise and service levels.
In Chicago, for instance, where the conversion to Macy's was widely seen as a step down from the city's revered Marshall Field's format, local residents, calling themselves "Fields Fans, Chicago" are boycotting Macy's stores.
They have scheduled a protest for Sept. 9, to mark the anniversary of the State Street Marshall Field's conversion to Macy's.
"Based on interest we've had so far, we're expecting a couple of hundred protesters," said Jim McKay, one of the group's organizers.
"We know that changing historic store names is an emotional issue," said Jim Sluzewski, Macy's spokesman.
"But we also know that the old business model of regional department stores was no longer working in today's competitive climate, and Marshall Field's was among the weakest performers."
On the plus side, Macy's has seen great success with the sole regional department store it continues to operate under the Bloomingdale's name.
Observers say that if sales at the former May stores don't improve within the next few months, the company may be forced to consider more drastic alternatives.
Date: Thu, June 7, 2007, 12:40 am CT
Posted by: RG74
Ladies & Gentlemen,
WHEN MARSHALL FIELD'S COMES BACK...WE SHOULD GET A BANQUET TOGETHER AND RE-CHRISTEN THE STORE !
THEN, WE SHOULD SUGGEST TO FEDERATED THAT FEDERATED SHOULD SEND THEM TO THE FUNERAL HOMES IN TOWN !
Field's elegant green has got to come back !
THIS ISN'T JUST ABOUT CHOCOLATE...IT'S ABOUT THE MARSHALL FIELD'S...THE ENTIRE PACKAGE !
Warmest Regards,
RG74
Date: Thu, June 7, 2007, 12:21 am CT
Posted by: RG74
Fields Fans,
I just have this feeling that James may be right...we may just have our beloved Field's back sooner than later...AND HOPEFULLY WITHOUT ALL THE MACY'S OVERSEAS HOUSEBRAND / ALPHONY JUNK.
THIS FORUM IS MORE THAN A PLACE FOR MARSHALL FIELD'S SHOPPERS...IT IS A LIGHTING ROD FOR ALL DISPLACED MAY SHOPPERS TO TELL IT LIKE IT IS....FEDERATED HAS NO BUSINESS DESTROYING ALL OF THE GREAT BRANDS OF THE NATION.
----> MACY'S SHOULD PAY YOU JIM FOR PROVIDING A PLACE TO HANDLE ALL THE FORMER MAY CUSTOMERS WHO HAVE BEEN DISPLACED.....THEY WILL GET MORE ATTENTION HERE THAN MACY'S WILL EVER GIVE THEM...CUSTOMER SERVICE AND ALL !
AS FOR US, WE ARE SO TIRED OF THE ROCK MUSIC IN THE STORES AND ALL OF THE LOW CLASS JUNK....AND WANT OUR DEPARTMENT STORES...FULL-SERVICE (NOT FANCY FOOD COURT) RESTAURANTS BACK...AS WELL AS THE FINE ITEMS THEY USED TO HAVE AND SUBSTITUTED WITH THEIR OVERSEAS JUNK !
FIELD'S IS COMING BACK...I BELIEVE IT ! I HOPE YOU DO TOO !
BEST REGARDS ALWAYS,
RG74
Date: Thu, June 7, 2007, 12:20 am CT
Posted by: Steven
If you all remember from the Sun-Times on May 18:
The former Marshall Field's stores converted to Macy's last September are faring no worse than the other new Macy's stores, said Karen Hoguet, chief financial officer for Macy's owner, Federated Department Stores of Cincinnati.
A Wall Street analyst asked Hoguet during Federated's earnings announcement this week why the Midwestern Macy's were performing worse than elsewhere. Hoguet said twice, loudly, "That is absolutely not the case."
Get ready Chicago, and Minneapolis and Detroit too. To prove that these statements were not false and misleading, Macy's is going to have to pony up some individual store sales figures to the court.
I say let's have some fun with a contest! Send your prediction as to the actual sales decline at State Street from May 2006 to May 2007! Whoever is closest to the second decimal point (for example, 25.75%) wins.... a photoshopped picture of Terry Lundgren with a black eye!
I am reminded of McDonald's recent ad campaign: I'm lovin' it!
Date: Thu, June 7, 2007, 12:08 am CT
Posted by: MAYcompanySHOPPERS
Ladies and Gentlemen,Boys and Girls,
The circus has just begun, personally, after watching Lundgren roar, perhaps his trainers (oops excuse me...the stock traders) will tell him that he should have listened to his guests. 60,000 people spoke, he didn't listen...and I for one look forward to the day he goes to work for the big discount company that deals with Macy's kind of low class housebrands in China....AS A SALES ASSOCIATE !
AS FAR AS I AM CONCERNED,THE STOCKHOLDERS SHOULD EXPEL HIM AND HIS ENTIRE MANAGEMENT TEAM !
TAKE NOTE BOARD OF DIRECTORS, FORMER MAY CUSTOMERS KNOW WHAT YOU HAVE ALLOWED ON YOUR WATCH...AND IF YOU HAVE ANY DIGNITY, YOU WILL REMOVE LUNDGREN, THE MANAGEMENT TEAM...AND ANYONE ELSE WHO SOLD OUT THE DEPARTMENT STORES WE ALL LOVED FOR THE SAKE OF EGO.
ALL OF THE MONEY IN THE WORLD CAN BUY YOU AND YOUR MACY DOORS A REPUTATION......
AS WE MARSHALL FIELD'S SHOPPERS ALL KNOW....YOU CAN'T BUY WHAT IS PRICELESS.
FIRE SIR LUNKHEAD MACY AND GIVE US OUR STORES BACK !!!!!! NOW !
RESPECTFULLY,
THE FORMER $100,000 CLASSIC MAY & MARSHALL FIELD'S SHOPPER FAMILY
Date: Wed, June 6, 2007, 11:07 pm CT
Posted by: Joe D
Class action #2!
Maybe there will be a #3! Who needs to be re-educated now???
http://biz.yahoo.com/pz/070605/120861.html
Date: Wed, June 6, 2007, 11:05 pm CT
Posted by: jimmygimbels
Oh my, Messy's is being sued again?
Why it seems only yesterday - well March 2006 to be exact - that the fine folks at Macy's Inc. agreed to pay $725,000 in civil penalties and costs to settle a law suit in New York state for misleading advertising practices and phony sales promotions.
Let's look at their recent advertising:
"Only at Macy's . All 1-lb Frango chocolate. Regular $17-$18. $10.99 Lowest price." What?! Weren't some Frangos being offered at $7.99 recently?
"All men's tailored on sale" Wait! Read the small type on the back page. You get a choice of Alfarni or Alfarni. Oh, and please note: "Sale excludes tailored clothing" So what kind of deal is this? Do these suits come with all elastic waist bands and jackets? Maybe it's one size fits all...that seems to be Macy's mentality.
Advertising states I can check warranty information at store. Trouble is, it seems to me no one at Macy's knows where it is. Hmmmm.
By the way, what happened to the announcement about moving Frango production back to Chicago, closing the Lake Forest store and shuttering the Diversey warehouse? It's been several weeks since Macy's said they had "exciting news" for us "uneducated" Chicagoans.
I LOVE NOT SHOPPING AT MACY'S!
Date: Wed, June 6, 2007, 8:56 pm CT
Posted by: Jon C.
Field's Fans who have visited or have lived in West Texas and other states of the South Central U.S., and even will quite possibly recognize the name, the Dunlap Company(http://www.dunlaps.com, which most recently included 38 department stores, but at one time included upward to 86 with various names. Dunlap's allowed local department stores which it purchased to maintain their individual store names, including Stripling & Cox of Fort Worth. Customers liked the Stripling & Cox stores of Fort Worth because they offered old-fashioned service in a friendly style and were social centers, where some of the employees worked in sales for 40-plus years and more. They did not sell high fashion, but they were a nice departure from the typical mall stores we have in Texas and all over the U.S. Soon, West Texas and surrounding South Central states will have only Dillard's stores and the macy's stores (formerly Foley's). The Dunlap Company stores offered a choice in shopping.
The Dunlap Company was the smallest of the large U.S. department store conglomerates. Just in the last 20 years we have seen the demise of the May Department Stores Company, Mercantile Stores Company, Allied Stores, Associated Dry Goods Company, Carter-Hawley-Hale Stores, Dayton-Hudson, Inc., which owned department stores and jewelry stores in various states including Oklahoma and Arizona, as well as Minnesota and Michigan, when Marshall Field & Company was a holding company onto itself with department stores, Frederick & Nelson in Seattle, The Crescent in Spokane and Halle's of Cleveland.
We still have Gottschalk's, a chain based in Fresno, California, Belk stores of the Southeast, Boscov's in the Mid-Atlantic states, Saks and Neiman-Marcus and the Von Maur stores of the Midwest. What a difference we have seen in the reduction of ironic department store names in just the last twenty-five years alone in shopping choices.
http://www.star-telegram.com/100/story/126888.html
Date: Wed, June 6, 2007, 8:51 pm CT
Posted by:
More from CNN Money.com:
Department stores are now facing tougher comparisons with year-earlier months, which were boosted by sector consolidation. Macy's Inc. (M), which last week changed its name from Federated Department Stores Inc., faces a 9.2% gain in the year-earlier month, whose results didn't include 400 stores the company acquired from rival May Department Stores Co. Performance at those locations has lagged since they were folded into the Macy's chain last September, as some former May shoppers have balked at the new merchandise and the reined-in promotions.
Macy's will likely post a 1% to 3% decline, dragged down by those underperforming stores, Bear Stearns analyst Christine Augustine said in a research note. She points out that the Cincinnati-based chain's results have generally missed expectations for the past three months.
The Macy's consolidation also had helped rival chains J.C. Penney Co. (JCP) and Kohl's Corp. (KSS), which took advantage of dozens of store closings and lured some former May customers away from Macy's. While Penney's business continues to be strong, Augustine predicts its May results will be flat with the year-earlier month, when same-store sales rose 11.1%. Kohl's, which has been adding to its selection of private-brand apparel and housewares of late, will post a 5% to 7% improvement over last year's 3.1% gain, she reckons.
http://money.cnn.com/news/newsfeeds/articles/djf500/200706051226DOWJONESDJONLINE000489_FORTUNE5.htm
Date: Wed, June 6, 2007, 8:49 pm CT
Posted by: Steven
CNNMoney.com has an article about the upcoming retail reports, titled "May Retail Sales Could Spell Relief After Weak April."
Highlight: Among department stores, Macy's Inc., the retailer formerly known as Federated Department Stores, could see same-store sales fall by at least 1% according to analysts. Kohl's Corp. is forecast by some analysts to see a 7% increase in same-store sales. The luxury sector, following a track it's been on for some time, should deliver another month of strong results. Lazard's Slater, for example, sees an 8.6% increase in same-store sales for the segment with Saks Inc. topping all others with a 15% leap.
How bad the sales at former Field's and May's stores must be, to be dragging the entire company (including Bloomingdale's) down into negative territory.
http://money.cnn.com/news/newsfeeds/articles/djhighlights/200706051708DOWJONESDJONLINE000711.htm
Date: Wed, June 6, 2007, 8:48 pm CT
Posted by: based on a post by gle with Jim
A couple of articles in today's Tribune about Macy's.
Item about the shareholder's suit:
http://www.chicagotribune.com/business/chi-wed_brief1_0606jun06,0,610563.story?coll=chi-business-hed
Another item was about a consumer repeatedly being billed for a chair during the conversion from Field's to Macy's credit cards--would be interesting to hear other Field's F ans' takes on this one:
http://www.chicagotribune.com/news/local/chi-problem_notz_06jun06,1,3451852.story?coll=chi-news-hed
If you were looking for news of the shareholder's suit in the Sun-Times, I could not find it either in today's print edition. However, there is a special supplement called, "Sun-Times PM." Seemingly replacing the old Final Markets wrap around you would find on S-T sold late in the afternoon, Sun-Times PM is an Adobe Acrobat PDF file update edition you can get from suntimes.com at 4 PM in the afternoon. There on the business update section of Tuesday's PM edition is a Bloomberg news item on the shareholer suit. It seems buried there when it should have also been in today's print edition as well.
Date: Wed, June 6, 2007, 3:28 pm CT
Posted by: Steven
In 2006, Lerach Coughlin Stoia Geller Rudman & Robbins (the firm that filed the class action suit against Macy's) was the law firm that recovered the most money, $7.3 billion, from settlements of law firms filed on behalf of shareholders against companies, according to a study by Institutional Shareholder Services Inc.
Have a nice day Terry Lundgren.
Date: Wed, June 6, 2007, 2:35 pm CT
Posted by: denise rule
re: Oprah and her 'support' for re-gaining Marshall Field's. I adore Oprah; I watch her, I read her, I believe in her, I think she should win a Nobel prize. But I feel fairly sure she is doing all that she can/will ever do regarding Field's and the loss. She isn't supporting Macy's in anyway that I have seen on her show or in her magazine. She's an international figure, who spends less than half her time in Chicago. That's not to diminish the importance Chicago has for her, as she has said, more than once. I just believe it is unrealistic to even dream about Oprah becoming involved in this cause, and I understand why she would not, or could not. Millions of people all over the world pull at her coat sleeves every day for their cause. Oprah's help is one expectation I think we CAN "get over". and on with the boycott!
Date: Tue, June 5, 2007, 11:40 pm CT
Posted by: Paul & Friends
Some parties have indicated that they would like to place a float in support of Field's return in the upcoming Gay Pride parade.
If you are interested and can be of assistance at this prime opportunity to publicize the cause of bringing back Field's, please email
Date: Tue, June 5, 2007, 10:12 pm CT
Posted by: Steven
CNNMoney.com has an article about the upcoming retail reports, titled "May Retail Sales Could Spell Relief After Weak April."
Highlight: Among department stores, Macy's Inc., the retailer formerly known as Federated Department Stores, could see same-store sales fall by at least 1% according to analysts. Kohl's Corp. is forecast by some analysts to see a 7% increase in same-store sales. The luxury sector, following a track it's been on for some time, should deliver another month of strong results. Lazard's Slater, for example, sees an 8.6% increase in same-store sales for the segment with Saks Inc. topping all others with a 15% leap.
. . . . .
Macy's will likely post a 1% to 3% decline, dragged down by those underperforming stores, Bear Stearns analyst Christine Augustine said in a research note. She points out that the Cincinnati-based chain's results have generally missed expectations for the past three months.
How bad the sales at former Field's and May's stores must be, to be dragging the entire company (including Bloomingdale's) down into negative territory.
Date: Tue, June 5, 2007, 7:57 pm CT
Posted by: Jane
I can't figure it out. The decision to obliterate the May Department Store names has carried with it so much controversy: a decline in sales, Federated's frustration with its own customers (i.e., the "failure to understand sales" allegations, etc.), class action lawsuits for misrepresentation, boycotting, continued letters to the editor and corporate terminations/demotions of people with solid credentials. Why can't Federated just admit a mistake and bing back Field's?
I guess the only good that has come from the name change is that we all have a conversation topic to use as an ice breaker with people we know...or don't know so well. And of all those reading this blog, how many of you have ever even found anyone even remotely in favor of Macy's???
And while I am posting, another brand eliminated by Federated is Herend china, which was always carried at Field's. My daughter just purchased $3600 worth of Herend from Neiman Marcus on Michigan Avenue for a new china cabinet. Two years ago that would have been a Field's sale. But what do people like me know?? I'm one of those dinosaurs who lives in the past and, despite my spending habits and taste for brands formerly carried by Field's, is someone Macy's doesn't want and who just needs to get over it. I guess my daughter--a member of a younger generation, instead of us irrelevant older consumers--and her $3600 Neiman Marcus purchase represents another consumer who is living in the past and can't get over it. Glad that at least one department store out there welcomed her recent purchase with open arms.
And while we are at it, I was with my daughter the day of her china purchase. We were shopping for about three hours on Michigan Avenue Memorial Day weekend before I spotted a Macy's bag....hard to do when you are at Nordstrom's and Neiman's which were packed with other people...I'm guessing most of whom are also living in the past and can't get over it. Also noteworthy is the fact that the person with the Macy's bag wouldn't have fit the visual profile of a typical Field's customer.
If Federated had any brains, it would bring back Field's and say make a sincere effort to restore it to its glory days, expanding it to premiere areas outside Chicago where, as in Atlanta, there are two Macy's stores at the high end malls. We all know it's possible, and any of us would and could do it if we held Lungren's position.
Sorry to vent, but I am just so angry.
Date: Tue, June 5, 2007, 6:15 pm CT
Posted by: A. Perkins
Bon-Ton same-store sale up in MayThe Business Journal of Milwaukee - 4:35 PM CDT Tuesday, June 5, 2007
The Bon-Ton Stores Inc. said Tuesday that same-store sales rose 1.2 percent in May, fueled by sales growth at Boston Store and the other department stores once operated by Carson Pirie Scott & Co. in Milwaukee.
Bon-Ton said same-store sales -- or sales for stores open during both years -- for the Carson's stores rose 4.9 percent, offsetting a 5.3 percent decline in same-store sales at the smaller Bon-Ton group, which includes Bon-Ton and Elder-Beerman stores.
Carson's stores are Boston Store, Younkers, Carson Pirie Scott, Herberger's and Bergner's.
************
Clang, Clang, Clang goes the money.
Ding, Ding, Ding goes the bells
No one is shopping at Macy's,
and at Carson's everything sells!
Date: Tue, June 5, 2007, 1:30 pm CT
Posted by: James Miller
The fact is that Chicago is willing to see the State Street Macy's close down. Why the FDS people don't see that they have everything to lose here is puzzling.
That's a big price to pay for an ego trip, especially when it won't last.
Date: Tue, June 5, 2007, 1:13 pm CT
Posted by: Philip Eichler
A SECOND class action lawsuit has been filed today against Macy's.
Date: Tue, June 5, 2007, 11:36 am CT
Posted by: Gayle
Hi,
Thanks to Jon C. for researching the board members, and thanks to Bob Warsham and JW for posting about the class action suit!
To Terry L:
This is a friendly hint: when your potential customers despise you, and your shareholders sue you, that's a subtle indication that perhaps your marketing plan has gone awry....
gayle
Date: Tue, June 5, 2007, 11:22 am CT
Posted by: Philip Eichler
Home World, a housewares industry publication recently named Bloomingdale's as its retail champion of 2007. A couple of observations; Bloomingdale's chose their store at Chicago's Medinah Temple as the store to be featured in the photographs for the article, secondly, a quote from a Bloomingdale's exec: "Bloomingdale's in 2002 put into action a plan to open a clear gap between the mainstream PROMOTIONAL department store that is Macy's domain and the fashion leading specialty department store that is Bloomingdale's heritage...." So what about "weaning former May shoppers off of coupons, etc" when one of their own refers to Macy's as promotional??? With this description, how can Macy's ever say that the destruction of Field's was simply a name change? Even in it's worst days, no one would have ever called Field's promotional......especially one of their own executives!
Date: Tue, June 5, 2007, 10:32 am CT
Posted by: gle
I just read the Complaint and other information from j w's URL about the shareholder class action against Macy's. Shareholders have discovered what Field's Fans knew all along. I'm temping with a fraud attorney, and we find this extremely interesting. Our whole office and my temp agency hate Macy's. I wonder what the "Sun-Times" will think of their star advertiser now. This is so fantastic I can't believe it.
Date: Tue, June 5, 2007, 10:14 am CT
Posted by: Doris Ray
Hello Field's Fans:
Like I've been writing--TL wants the Marshall Field's building for condos--"Ruppies" as they're called--Retired Urban Professionals. He'll probably be the first person to move in!
Hey, wouldn't it be wonderful if we could get Oprah to have TL on her show as a guest. FDS could have their spinmasters at the ready but we would be there as well with "THE REST OF THE STORY"--inside and outside the studio with our buttons, t-shirts, signs, parade of cars with bumper stickers honking, etc. Oprah could introduce Mr. TL like this: "Chicago, I've heard you loud and clear and I have him here. One of the most disliked men in Chicago to tell you his side of the story. Here's your chance to go one-on-one and have all your questions answered!"
Wouldn't that be a hoot! Let's start e-mailing Oprah now. Start gathering FACTS--who knows what might happen!
Date: Tue, June 5, 2007, 9:48 am CT
Posted by: Languishing in Lansing
Someone on Topix said that Target sold the 111 State St. building to a realty trust, and that Macy's is only a tenant. If anyone has any information about this, please let us know. It would be even more of a tragedy if Lundgren takes that building for his own. I am ever more appalled with each passing day the lengths to which prideful, greedy people will go. They seem to have no idea how many they are hurting and stealing from and, what's worse is, they don't seem to care!Note from Jim McKay: 111 N State is indeed owned by a realty trust. Several months ago, some of the people here at FieldsFansChicago.org traced it to a trust based in Delaware. To open these records, some papers need to be filed and fees paid.
Let me tell you that Chicago and Minneapolis markets aren't the only ones feeling the pain - we feel it here in Lansing too (and both of our local stores are smaller than metro-Detroit stores)! Here's a list of at least some of the brands that are no longer anywhere to be seen at the Okemos store (which was where I used to shop so frequently when it was Marshall Field's):
Jewelry: Peyote Bird, Lois Hill and Carolee
Juniors: Free People, Juicy Couture and Ralph Lauren Polo
Misses: Tommy Hilfiger, Field Gear, Marshall Field's, Sigrid Olsen, and probably many more that I just can't think of because I'm so emotional right now
Handbags: Kate Spade, Brahmin and Perlina
Home: Thomas O'Brien, the entire Field's Afar area, Kosta Boda
And MF carried the most lovely stationery, especially Marcel Schurman Handmades Greeting Cards - now it's American Greetings which you can buy anywhere! (I never see anyone looking at the greeting cards now when I'm in the store, and the space where Field's Afar merchandise used to be is now nothing but picture frames!)
I'm sure there are many more brands lost than what I've listed here, but these are the ones I've noticed. Yes, Chicago, you have lots and lots of company when it comes to sentiment and passion about seeing the exit of Macy's and the return of Marshall Field's to ALL of the former 62 stores. Please don't forget us out here in the smaller markets. I want my Marshall Field's back!
Date: Tue, June 5, 2007, 9:33 am CT
Posted by: Drew
One wonders how much influence this blog had upon the macy*mart shareholders filing the class action suit? Given the publicity this site has received in the media and on various Internet resources, a safe assumption would be that fieldsfanschicago.org had a tremendous impact in revealing the truth. Congratulations to all who have helped publicize this terrible debacle. Through the relentless efforts of Jim McKay and others, the protest hasn't gone away and their efforts have been successful.
The next issue concerns our beloved Terry Lunkhead. Since he is the president, CEO, chairman, czar, grand poobah of macy*mart, how much of the "deceit" will he be able to pass off on others? Clearly, the blame lies squarely on his shoulders. In a best case scenario, Lunkhead will lose his job, his pension and will face major fines. Some jail time would also be well deserved; since he loves bleak environments, drab colors, and cheap clothing, prison life would suit him just fine. The style and color of the Alfani line would be compatible with prison attire.
Date: Mon, June 4, 2007, 10:26 pm CT
Posted by: j w
A stockholders' class action suit was brought against Macy's today, June 4th, for their engaging in deceit for not disclosing the poor performance of the former May Stores.
Go to: http://www.lerachlaw.com/cases/Macys/
Please note that the above URL was corrected at Noon, 6/5/2007.
for all of the details.
Date: Mon, June 4, 2007, 10:11 pm CT
Posted by: Peopleguy
ATTENTION MARSHALL FIELD'S LOYAL SHOPPERS: TAKE A LOOK AT THESE STORIES:
A STORY ABOUT OUR BOYCOTT:
http://www.thebudgetfashionista.com/archives/fashion/yea_or_nay_macy.php
------------------------------
CHECK THIS OUT: IT'S VERY INTERESTING: FROM NEW YORKER MAGAZINE IN THE NEWS AND FEATURE SECTION !
A STORY ABOUT THE PROFITS AT MACY'S REAL FLAGSHIP STORE IN NEW YORK... ******NOTE THE COMMENT ABOUT MACY'S CHANGING THINGS AND FINDING NEW USES FOR SPACE BECAUSE OF THE LUCRATIVE REAL ESTATE PROSPECTS (OFFICE SPACE, HOTEL,CONDOS,"LIKE TIME WARNER CENTER.")
LADIES & GENTS....TERRY SEES BIG DOLLAR SIGNS IN REAL ESTATE AND COULDN'T GIVE A DARN ABOUT THE BUSINESS OF BEING A MERCHANT. EVEN MORESO, HE SHOWS THE WORLD EVERYDAY THAT HE CARES NOTHING ABOUT HIS CUSTOMERS EITHER !
Date: Mon, June 4, 2007, 10:01 pm CT
Posted by: Bob Warsham
Here is the url to the release regarding this class action suit...and some excerpts. Interesting...I said before that shareholders wrath can be a dreadful thing...let the games begin!
http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20070604006388&newsLang=en
Lerach Coughlin Stoia Geller Rudman & Robbins LLP Files Class Action Suit Against Macy's Inc. (f/k/a Federated Department Stores, Inc.)
June 04, 2007 08:00 PM Eastern Daylight Time
The complaint charges Macy'-s and certain of its officers and directors with violations of the Securities Exchange Act of 1934. Macy's, the second-largest U.S. department store franchise, operates more than 850 department stores in 45 states, the District of Columbia, Guam and Puerto Rico under the names of Macy's and Bloomingdale's. Macy's acquired May Department Stores Co. ("May") in 2005 for $11 billion.
The complaint alleges that between February 8, 2007 and May 15, 2007, defendants caused MacyC-s shares to trade at artificially inflated levels by concealing that the May integration was actually failing, sales growth was diminishing, the CompanyC-s business had deteriorated, and as a result, its sales projections were grossly overstated. DefendantsC- positive statements had their intended effect and the CompanyC-s stock price reached a Class Period high of $46.70 by March 23, 2007.
The complaint further alleges that MacyC-s stock price plummeted between May 10, 2007 and May 15, 2007, as the Company disclosed that customers of the former May stores had actually rejected the rapid conversion, that sales at the CompanyC-s new MacyC-s stores had declined during the first quarter of 2007, and that in particular, the CompanyC-s decision to dramatically cut the number of days coupons could be used at the former May locations had badly damaged sales. On this news, the CompanyC-s stock price plunged to a price nearly 18% lower than its Class Period high, erasing over $3 billion in market capitalization.
Date: Mon, June 4, 2007, 8:54 pm CT
Posted by: Jon C
For those wishing to send letters to individual directors of macy's Inc, but not to macy's corporate address, I want you to know I have researched a Business Week website which provides data on directors on virtually any corporate board.
http://investing.businessweek.com/research/stocks/people/board.asp?symbol=M
The following is a listing of mailing addresses for macy's directors who are external to the company and who are associated with primary duties at other companies.
Mr. Craig WeatherupThank you in advance for writing and expressing how and why you feel the way you do about the devastating changes.
(Retired from Pepsi-Cola, Inc.)
Starbucks Corporation
2401 Utah Avenue South
Seattle, WA 98134
Ms. Marna Whittington, PhD
Nicholas Applegate Capital Mgt LLC
600 West Broadway
San Diego, CA 92101
Mr. Karl Van Der Heyden
Dreamworks Animation SKG Inc.
1000 Flower Street
Glendale, CA 91201
Dr. Meyer Feldberg, PhD
(Retired Columbia University Business Prof Emeritus)
Morgan Stanley
1585 Broadway
New York, NY 10036
Mr. Joseph Neubauer
ARAMARK Corp.
1101 Market Street
Philadelphia, PA 19107
Ms. Sara Levinson
Harley-Davidson, Inc.
3700 West Juneau Avenue
Milwaukee, WI 53208
Mr. William Stiritz
Agribrands International, Inc.
9811 South Forty Drive
St. Louis, MO 63124
Ms. Joyce Roche
Tupperware Brands Corporation
14901 South Orange Blossom Trail
Orlando, Florida 32837
Date: Mon, June 4, 2007, 8:19 pm CT
Posted by: Doris Ray
You ask why the local news media is so pro-Macy's? Simple: Ad revenues. They are too afraid to bite the hand that feeds them to get to the real truth!
Date: Mon, June 4, 2007, 7:56 pm CT
Posted by: Zelda
I just wrote a scathing letter to the editor of the Tribune. I have sent many letters before, and none of them has been published, so I stopped writing for a while. But this "Cherish Macy's" letter really got to me, and I hope it got to you too. Come on, Field's Fans, even if you write two sentences, we need to show our passion and our numbers. WRITE!
TOGETHER WE CAN BRING BACK FIELD'S.
MEANWHILE, KEEP BOYCOTTING -- WHICH I CONSIDER THE ULTIMATE LETTER TO THE EDITOR. The Tribune may not publish my letters, but they'll eventually have to publish the downturn in sales at Macy's.
Date: Mon, June 4, 2007, 5:38 pm CT
Posted by: Jon C.
Today's RETAIL WIRE e-newsletter discusses how successfully well Super-Valu's integration of the former Albertson's, Inc. group of supermarkets throughout the U.S. is being accomplished. As many of us know, Chicagoland's Jewel Supermarkets were a part of Albertson's, now owned by Super-Valu of Minneapolis.
A comment by an executive vice-president of Super-Valu stands out so clearly...
"We didn't go out and try to convert all of these store names across the country to one banner."
Today the company operates stores under a number of brand names which are deeply entrenched in various regions and seeks to take the ideas from each to create an even stronger organization, according to Retail Wire.
http://www.retailwire.com/Discussions/Sngl_Discussion.cfm/12221
Super-Valu's CEO and officers obviously understand and appreciate the local brand names they now own and want to build on all of those established names.
If only...if only...(you know---go ahead and fill in the rest of the sentence).
Date: Mon, June 4, 2007, 1:43 pm CT
Posted by: Wm
I read the letter "Cherish Macy's" and the first thing that came to mind was the out-of-touch-with-reality quality of it.
Too many of us State St. Field's was (and still is) Marshall Field's
Fact:
Sales at the State St. Store are down by about 40% since Macy's took over, replaced Armani with Alfani and told Chicago that it "needed to be re-educated"
Terry Lungren, the CEO of Macy's, will not report the financials of the State St. Store. Many of the employees are happy to tell the truth because Terry Lungren has spent more energy and time spreading FUD (fear, uncertainty, doubt) than he has listening to Chicago and the customers that once shopped Field's. He tells employees that "if it weren't for Macy's, [Marshall Field's] State Street would be a parking lot." That's nerve. The problem is that the store was quite busy before he took it over and replaced its varied mix and upscale and affordable brands with lowest-common-denominator junk like INC and Alfani. Think about that. Macy's replaced Giorgi Armani, perhaps the most sophisticated and elegant designer of the last 25 years, with a brand called Alfani. The irony is in the Macy's Red Star. In The God That Failed, Arthur Koestler wrote (of his belief in communism) that "Faith is a wondrous thing; it is not only capable of moving mountains, but also of making you believe that a herring is a race horse."
Mr. Lungren would have us believe that a herring is a race horse but we Chicagoans have seen with our own eyes that Macy's is no Marshall Field's and Terry Lungren is left with empty stores, spin and the prospect of being judged on the truth. The bottom line is that you cannot escape the truth and vice versa. Tell us, Terry, what the last 10 years of sales have been at the State Street location and then we will know if we should "Cherish Macys" or run you out of town with likes of the disgraced Samuel Insull.
Cheers,
William Huchting
Date: Mon, June 4, 2007, 1:41 pm CT
Posted by: Private
Bridal Registries are important to department stores. I've talked to all my friends (who are getting married) about the horrible things Federated has done to Chicago by getting rid of Marshall Field's. They've remembered this when they registered for their wedding and they stayed away from Messy's! So far I've influence two couples. Even if we can sway one couple to look at Crate & Barrel, Target, Carson's, Bed Bath & Beyond, etc. it makes a huge difference. Think about it we can influence 100+ people at one time!
Date: Mon, June 4, 2007, 12:59 pm CT
Posted by: Brad
http://twincities.bizjournals.com/twincities/stories/2007/06/04/daily1.html
Excerpt from this article in today's Minneapolis / St. Paul Business Journal titled "Local online retail sites rated":
"Macy's ranked last among mass merchants, with a score of 69."
"...The Top 100 Online Retail Satisfaction Index, produced by ForeSee Results and FGI Research, is based on more than 20,000 surveys of customers who visited the top-100 revenue-grossing retail Web sites, as identified in the June 2007 issue of Internet Retailer. The index measures consumers' opinions on site experience, merchandise, prise and brands."
I wonder if the Tribune or Sun-Times will run this story... seems to confirm what Field's Fans have been saying for months about the need for Macy's to accept responsiblity for their own failures and stop blaming the customers!
[Note from Jim McKay: The Sun-Times did mention this a few days ago: please see http://www.suntimes.com/business/410160,CST-FIN-site01.article ]
Date: Mon, June 4, 2007, 10:30 am CT
Posted by: Mike M
I loved the "Cherish Macy's" letter that appears in the Monday edition of the Chicago Tribune. That letter is only going to anger more people.
Cherish Macy's? I don't think so. Be sure to take a moment to write a brief Letter to the Editor to refute this pro-Macy's letter, which chastises Field's supporters by saying "..It makes no sense to defend a dinosaur" and says that with the State Street Store, that "...You should be upset with Marshall Field's for giving up and thank Macy's for keeping it alive."
Write to ctc-TribLetter@tribune.com. Be sure to include your phone number. It just takes a moment and it is important!
Date: Mon, June 4, 2007, 9:31 am CT
Posted by: gle
I don't know what's with the "Tribune" lately. They have a very pro-Macy's letter in their Letters to the Editor section today, "Cherish Macy's." This one asks for comments. TELL THEM WHAT WE THINK!
Date: Mon, June 4, 2007, 8:30 am CT
Posted by: Stephen
I wrote a letter to "Voice of the People" (Tribune) a few weeks back commenting on the article in the Business section where it stated that the sales at Macy's On State Street were doing badly. I commented on the loss of tourist/convention trade and the fact that Macy's was in "everytown" USA..., etc.I noted today June 4th a very lengthy pro-Macy's letter in Voice of the People. I again wrote to the Tribune asking why my letter was not published and attached an updated version of that letter of a few weeks ago. I did state that I was a Tribune customer for since I moved to Chicago almost 19 years ago.
Date: Mon, June 4, 2007, 7:24 am CT
Posted by: Jon C.
In researching the names of the Board of Directors of Macy's Inc (formerly known as Federated Department Stores, Inc), which I have provided in a separate posting, I found this listing of the Officers of macy's Inc. Now we can learn something about CFO Karen Hoguet's background in addition to the many Vice Chairs.
http://www.federated-fds.com/pressroom/about/officers.asp
Date: Mon, June 4, 2007, 1:19 am CT
Posted by: Jon C.
For those of you wanting to write letters to the individual Macy's, Inc. Board of Directors, here is a listing of the Board of Directors in the following link:
http://www.federated-fds.com/company/board.asp
Letters, with the Director's name in the address block, may be sent to the Corporate Headquarters of Macy's Inc.,
7 West Seventh Street, Cincinnati, Ohio 45202
or in the case of a company's name following a Director's name, you may send it to the Director's primary company by looking up the business address by going to www.switchboard.com and entering the name of the company and the city.
I encourage all to write as another avenue available to us to communicate our objectives and feelings.
Date: Sun, June 3, 2007, 8:45 pm CT
Posted by: Mike M
There is another Letter to the Editor that says "get over it" and that "Macy's protesters should be working on other, more important causes." The letter appears in the Sunday Tribune magazine.
These Letters to the Editor actually continue to keep the story front and center. However, if you have a moment, you can write a brief letter mentioning that pro-Field's protesters are already involved in many other causes.
That letter-writer also does not understand the irony in his letter, i.e., in the time that he spent writing his letter, he also could have been working on other causes!
[ Note about submitting a response to a Tribune Magazine "Letter to the Editor."
Letters should be sent to TribMag@tribune.com All other suggestions about letters to the editor apply--see below.]
Date: Sun, June 3, 2007, 6:21 pm CT
Posted by: macyloverNOT
Who is this guy Lundgren ? President, CEO, Chairman, King of the way to shoppers ?
Doesn't anybody wonder how this man gained so much power ? He is ruining the greatest chance to re-introduce department stores to the newest generation.
How dare he spit in the faces of the thousands of customers who buttered his bread over the years !
I think it is time to tell the board it's time to give Terry a one-way ticket out the door.
CAN SOMEBODY HERE GET THE NAMES OF THE FEDERATED BOARD OF DIRECTORS OR LET US KNOW WHERE WE CAN FIND OUT HOW TO GET THROUGH TO THEM ?
MARSHALL FIELD'S WE WANT YOU...NOT MACY'S !
Date: Sun, June 3, 2007, 5:14 pm CT
Posted by: Drew
An interesting perspective from macy*mart's home base. The latest 'strategy' to win back the former customers is to expand promotions, which will cut into profits, which will in turn cancel out any alleged 'savings' from the macy*fication of the nation.
http://www.nypost.com/seven/05172007/business/change_is_in_store_business_suzanne_kapner.htm
This writer still repeats the corporate line about the "exciting" new "upscale" merchandise that "confused" customers must be "re-educated" to buy. Exactly what has been added to the former May Company stores that is so "upscale"?
Look carefully at the picture of Terry in the illustration? Doesn't his facial expression make him look like a vampire?
Date: Sun, June 3, 2007, 1:00 pm CT
Posted by: Dave
What did Lundgren say when he saw the YMCA?
"Look, they spelled Macy's wrong!"
Date: Sun, June 3, 2007, 8:45 am CT
Posted by: Michael Trenteseau
Just got back from New York, where once again I shopped at Bergdorf Goodman and received excellent service, quality merchandise, and an enjoyable environment. Saks, on the other hand, had some disheveled displays and too few salespeople.
I bought a book called "Crossing Fifth Avenue" by Ira Neimark, who started out as the assistant doorman at Bonwit Teller and became the President of Bergdorf Goodman. Along the way he also worked for G. Fox in Hartford and B. Altman.
He was very negative about the May Company takeover of G. Fox, which had been family owned. Beatrice Fox Auerbach, the President, was a true merchant who cared about providing quality goods and quality service. May told her they would still want her involved in the company, but then pushed out everyone beneath her and replaced them with long-time May Company staff. It later was merged with Filene's and now it's M***'s.
He also mentioned the Federated/May takeover, almost indirectly in the context of Lundgren's leaving Neiman-Marcus. (How can someone who ran Neiman-Marcus show such an appalling ignorance of quality, service, and tradition?) When I have the book handy I'll quote what he says about the name changes - it's evasive but can't really be considered positive.
Date: Sun, June 3, 2007, 1:33 am CT
Posted by: Joseph From CA
The other day, my dad was throwing out some old newspapers from a collection, and just for nostalgia I thumbed through them to see the ads. Well in this issue of the L.A. Times from January 1991, there were ads from the following southern California stores:
-May Company
-The Broadway
-Robinson's
-Bullock's
-Buffum's
-Nordstrom
-I. Magnin
Of those chains, the only one that remains in southern California today is of course, Nordstrom. These are how the others met their demise:
-Buffum's: fell vicitm to the recession of the early 1990s and closed in the spring of 1991
-Robinson's and May Company: foolishly combined by May Department stores in 1993 to form Robinsons-May; most became Macy's in 2006
-I. Magnin: closed in 1994 after Federated's acquisition of Macy's
-Bullock's: acquired by R.H. Macy in 1988 (but kept the name); acquired by Federated in 1994; became Macy's in 1996
-The Broadway: acquired by Federated in 1995; most stores became Macy's in 1996, a very few became Bloomingdale's
The point being is that we used to have choice when it came to our department stores. Thanks to the Federated buzzsaw, not only have we lost our choices, but we have lost our regional identities. That's why I will always sympathize with Chicagoans over the loss of Field's. Not only was Field's a top notch department store, but something uniquely Chicago. It was something that a tourist like myself could look forward to visiting because Field's was unique to the upper midwest and nowhere else.
Now the only ads you see in the L.A. Times are for Macy's. Really sad to see how the years have not been kind to department stores. Southern California is oversaturated with Macy's. There are way too many. This would be a golden opportunity for a group like Dillard's or Bon-Ton (Carson's) to take a chance to take away Macy's monopoly on the middle market consumer here. Keep up the good fight. This is only the beginning. There is no place like Field's!
Date: Sat, Jun 2, 2007, 7:53 pm CT
Posted by: Jim McKay
Thanks to all who helped make today's afternoon and early evening leafleting on State Street a success.
Minneapolis Star Tribune feature's columnist Nick Coleman's thoughts on Prince's new cologne ("3121"), the special performance being given by Prince at the former Dayton's flagship, and the concert right after at the Target Center.
http://www.startribune.com/357/story/1221120.html
Excerpt:
Don't get me wrong. I love Prince and believe that he is the third or fourth most significant musician in state history, after Bob Dylan, Judy Garland and Whoopee John.A brief bio of Terry Lundgren can be found at the following URL.
. . . . . . . . . .
But this much about Prince is indisputable: His new perfume is intended to help mask the smell of failure at Macy's.
Less than a year after Macy's purged the Marshall Field's name and eradicated all vestiges of the Dayton's feel, the department store on Nicollet Mall needs a fresh fragrance.
http://www.answers.com/topic/terry-j-lundgren
Date: Sat, Jun 2, 2007, 6:10 pm CT
Posted by: Doris Ray
Hello Field's Fans,
Tell me. Does anyone know where TL was born and raised? Maybe this has something to do with his limited knowledge as to the sophistication of the Chicago shopper. I'm serious--please let me know.
Doris
Date: Sat, Jun 2, 2007, 12:08 pm CT
Posted by: b
Below is an excerpt from today's Arizona Daily Star. Columnist Georgea Kovanis poses a question on everybody's mind about Macy's pricing strategy:
"What I'd hoped was a deal turned out to be a dud. And that got me to thinking about other recent purchases.
Hand-hammered silver earrings from Macy's, originally $76. My price: $15-something. Deal or dud?
I'm not sure. While the earrings were 80 percent off, I can't figure out why they were so expensive in the first place. Were they marked up just so they could be marked down?"
Maybe the Perhaps at 80% off, there are a certain class of customers out there who will take the bait, but please don't expect former Field's customers to believe that this is an exciting enhancement over Marshall Field's!
Nevertheless, some in the media continue to repeat Macy's claims that the decline in sales is due to confused shoppers, warm weather, cold weather, the holiday calendar, and a reduction in sales and coupons. The more reasonable conclusion would be that sales are down because customers just don't like Macy's poor quality, overpriced merchandise. At least that's what all those analysts and former Field's customers have been saying for months. Perhaps the media is finally taking notice.
Date: Sat, Jun 2, 2007, 9:54 am CT
Posted by: Mitch
Why do we keep begging Terry to listen to our pleas to change Macy's back to Feild's? He won't. Why? He's too busy combing his hair in front of a mirror in the Narcissus Room.
Mitch
Date: Sat, Jun 2, 2007, 8:29 am CT
Posted by: Jon
Field's Fans should feel strengthened and invigorated...although still saddened without our Marshall Field's...by the continual flopping developments at macy*mart.Those of you who are unable to help the loyal band of FieldFansChicago.org leafleters and protesters persuade passers-by to boycott macy*mart, still can do your part daily no matter where you live. Those of you in all parts of the U.S. can do the same for your own ex-May-owned department stores and for regional department stores in general. Make it a weekly personal resolution to informally approach 10 people (and more)and inform them to consider boycotting macy's and explain why. These people may be fellow employees, neighbors, the staffs of your doctor and dentists at your next appointment, a bus driver, fellow commuters, a bank teller, cab driver, fellow club members, etc. Approach people at your own local mall macy*mart location, wherever it might be. Why not make it a summer resolution to write, write and write every week to two weeks to whomever---your local media, the board of directors of "m" formerly known as Federated?! Just think of the continued success we would gain if each one of us...multiplied by the many tens of thousands of us...would write and explain our goals. Folks, our movement is gaining "legs" with each day. Our group, which CEO, Chairman and President Terry Lundgren and Co. scoffed at last September, has gained the legs of a centipede, on the way to becoming a millipede! Keep the faith. Keep up the fine efforts!
Date: Sat, Jun 2, 2007, 12:41 am CT
Posted by: Richard
Foley's, excuse me, Messy's no longer sell the Frango's, either. They were 75% off for some time and finally disappeared. I do not see how Federated can keep this up much longer without substantial store closures all over the country. The boycott of Macy's in other markets is just as alive as the Chicago Field's boycott. We are not as vocal with the media but are showing our disgust with our wallets. This has got to rank with Coca Cola's 1986 introduction of "New Coke" as one of the worst marketing disasters ever. When will the board wake up and oust Lundgren? Our Foley's flagship in dowtown Houston is just a shell of what it was. With all the corporate staff gone, the building only has 5 floors (there are 12) that are occupied. May spent heavily remodeling in the early 90's with lots of marble, new showcases etc and highlighting historic memoribilia reflecting Foley's heritage in Houston and beyond. It made me sick when then removed the art deco Foley's letters from the flagship and replaced them with the communist red star.I guess they will turn the downtown store into a clearance center like State Street. That would be fitting since Macy's is just a large flea market.
Date: Fri, Jun 1, 2007, 10:31 pm CT
Posted by: Drew
Another "exciting" month has ended and we anxiously await the latest excuse for macy*mart's dismal performance. Wonder who or what will be to blame this time? Wonder what new and innovative ideas will be suggested to improve sales? More coupons and promotions? (They WERE trying to "wean" customers off coupons but they ramped up promotions the last few months.) How about more advertising? (Did Anne MacDonald get booted a month after her reprimand of the media?) What to do, what to do?
RG74 made some great comments about the "WOW factor." Shopping shold be an emotional as well as practical experience. A person in the market for a pair of summer shorts might find a great pair of sandals or notice a cool picnic set. Just walking through Boscov's or Kohl's often reveals a "neat" item that you just have to have. The problem with macy*mart might be called the "BLAH factor" in that the decor is uninspired and the merchandise is nondescript; there is really nothing interesting about the place. Even a visit to Dollar General or CVS often yields some interesting or unique "gotta have it."
Although Chicago hosts the most vocal protests, it is interesting to note that macy*mart stores in other markets are also floundering. TL and his spinmeisters repeat that the merchandise is too "upscale" for customers to understand. What is so "upscale" about Charter Crud, All-phony and the other over-priced knockoffs? Kaufmann's and other May Company stores carried a good assortment of mid-level merchandise (Polo, Calvin Klein, Nautica, Timberland) now unavailable or in limited supply at the Red Star. The house brands at JC Penney and Kohl's are of better quality and design than those at the Red Star, and they don't PRETEND their brands are exclusive, unique, upscale, "exciting" designer creations.
Date: Fri, Jun 1, 2007, 10:01 pm CT
Posted by: Steven
Jim [and Mike M] is very right when he says if you see something, say something. If you see an entry in a blog or a letter to the editor and you can leave a comment, please do so. If you read a quote from a "retail expert" in a story, google the name and find out the web address of the expert, then e-mail your support or disagreement (but always be pleasant). I had e-mailed Cotton Timberlake over an article in Bloomberg that I thought let Macy's off easy and in her next article, I noticed the tone was a bit more critical. I don't know if I had any impact (I'd like to think so), but at least it made me feel better. It's kind of like the Dr. Seuss story Horton Hears A Who. Enough of us are shouting and Wall Street is really beginning to notice. Altogether now, we hate Macy's, We Hate Macy's, WE HATE MACY'S!!! We want Field's, We Want Field's, WE WANT FIELD's!!!
Date: Fri, Jun 1, 2007, 9:52 pm CT
Posted by: Daniel W. Harcourt II
Hey Fieldsfans! Just in case anyone is taking my last post seriously regarding the shareholder activist approach to bringing back Marshall Fields, Federated Department Stores (FD) officially changed their name today to Macy's Inc and the ticker symbol to (M). Ironically, I found some comfort in the ticker symbol change as that (M) could very well be used for the truly superior Marshall Fields in the future. Wouldn't it be comical if collectively, Fieldsfans acquired enough of the voting stock in Macy's Inc. to not only remove Terry Lundgren and his merry band of incompetent morons (I'm sorry but the Board of Directors is supposed to protect shareholder interests from the stupidity of people like Terry Lundgren), but to furthermore do away with Macy's-the same way they tried to do away with Marshall Fields and many other fine stores throughout the country.
Together we will bring back Marshall Fields!
Daniel W. Harcourt II
Schaumburg, IL
Date: Fri, Jun 1, 2007, 9:19 pm CT
Posted by: JamesfromCA
This goes out to anyone living outside of the midwest. I passed through a Macy's with my dad by my house in California. It appears that they stopped selling Frangos--they only carry Godiva now. Is it that way in other parts of the country?
Date: Fri, Jun 1, 2007, 7:44 pm CT
Posted by: Jim McKay
Another Sun-Times item, in addition to the one gle mentions below. This one by Sandra Guy and is on ratings of retailer web sites.
Macy's ranks "near the bottom."
http://www.suntimes.com/business/410160,CST-FIN-site01.article
Date: Fri, Jun 1, 2007, 7:42 pm CT
Posted by: Jon C
Couple of links surely of interest to Field's supportors.
http://busta.wordpress.com/2007/05/13/macys-sales-continue-decline/
http://money.aol.com/news/articles/_a/dept-store-changes-hurt-apparel-cos/n20070508150409990002
Date: Fri, Jun 1, 2007, 5:38 pm CT
Posted by: Steven
Article at the Cincinnati Enquirer: Now It's Macy's, Shoppers Yawn about Macy's new corporate name and symbol at the stock exchange. Best part:
One local branding expert is also skeptical that a corporate name change will alter shopping patterns. "Absolutely not," said Rodger Roeser, president of Eisen Management Group, a Burlington-based brand communications firm. "No amount of marketing, advertising or public relations - none of that stuff - will make a lick of difference until there is an emotional connection - until products offered are better, until the experience is better."
Oh Mr. Roeser, there's an emotional connection alright. We in Chicago HATE, DESPISE and thoroughly LOATHE Macy's.
http://news.enquirer.com/apps/pbcs.dll/article?AID=/20070601/BIZ01/706010367/1076/BIZ
Date: Fri, Jun 1, 2007, 3:25 pm CT
Posted by: Craig Smith
When I graduated from college in the 80's, my first job was at Field's doing market research. That was at a time when Field's was actively upgrading their stores and bringing in better merchandise.It is a real shame that Macy's has dumb down Field's already. Macy's Herald Square is second-tier compared to Field's State Street before the conversion.
I like to mention that I own an art gallery in Harbert, Michigan. I have a Marshall Field grave-rubbing painting currently on exhibit. Every one who has seen it has commented that they miss Field's and do not patronize Macy's, even art patrons in their 20s and 30s. My website is www.craigsmithgallery.com for those of you who would like to see the painting.
If you really want to put pressure on Terry Lungren, I would suggest you contact Federated's board members and woice your displeasure. After all, it was Federated'd boad who hired Mr. Lungren, and he is ultimately responsible to them, the bottom line being that the converted Field's stores' sales are down 30-36%, according to the following article.
Marshall Field's--The Moment of Truth?Gail Heriot
Last summer, on a telephone conference, Federated Department Store's CFO reportedly urged anxious retail analysts to "wait until September" to evaluate Macy's strategy to convert eighty profitable Marshall Field's stores (and more than 300 other profitable regional department stores across the country) into Macy's. Despite the protests over Marshall Field's, shoppers really don't care about these things--or so he argued. Well, it's November now ...
For the past few weeks I've been hearing rumors that sales have dropped precipitously since the September 9th conversion. I've heard that sales have dropped 30% from several sources, and I've heard they've dropped 36%. And yes, some of these rumors have come from people within Federated. But I have no idea if the rumors are true. As far as I can see 30% would be catastrophic, so it's a little hard to believe.
On Thursday, however, Federated had its first opportunity to quell the rumors. And they conspicuously failed to do so. As a result, Federated's stock has fallen by about 10% in the last few days. Put differently, the Federated empire lost about $2 billion dollars worth of value in a week. Poof! That's about the value of Marshall Field's, which accounts for roughly 10% of Federated's stores.
Despite the upbeat headline of its press release, "Federated's Same-Store Sales Up 7.7% in October," the document was thinly-disguised bad news for Federated. First, the headline is deliberately misleading. If one reads down six paragraphs, one learns that the 7.7% same-store increase applies only to what Federated calls "legacy Macy's and Bloomingdale's (those operating as Macy's or Bloomingdale's prior to September 2006)." For reasons it did not disclose, Federated declined to say how the 400 or so recently converted stores (including Marshall Field's, Hecht's, Famous-Barr, Robinsons-May, Foley's and others) are doing except to mention that sales "lag."
But there are hints in the rest of the press release that suggest that the decline for Marshall Field's may indeed be large--perhaps even as catastrophic as the "36%" rumors. If so, this would explain Federated's otherwise baffling decision to withhold the information that everyone had been waiting for. It seems that the CFO's statement that retail analysts should "wait until September" to judge Federated's strategy is ... uh ... inoperative ... to put it delicately
Early on in the press release, Federated admits that its total sales for October 2006 are down 7.9% from the same period last year. It claims, however, sales have been "impacted by the closing of 78 duplicative store locations over the past year."
Let's think about that. Federated says it operates a little more than 850 stores today. Last October, then, when it was operating Marshall Field's and the other recent converts under their original names, it must have been operating a little more than 928 stores. By closing down 78 stores, it was closing down around 8.4% of its stores.
I can't be certain of the average size of the closed stores, but it would surprise me if they were larger than average stores. More likely they were average or smaller than average. If so, it looks like sales from October 2005 to October 2006 (including both old and recently-converted stores) were basically a wash. The number of stores went down by a little over 8% and sales went down by a little under 8%. In other words, sales pretty much stood still.
But we know that same store sales at the old Macy's and Bloomingdales went up by 7.7%. If overall sales nevertheless stood still, that means that sales at the recent converts must have gone down by a comparable amount. Since there are more old Macy's and Bloomingdale's than there are recently converted ones, assuming the average store size in both categories is about the same, same store sales at the recent converts must have declined by even more than 7.7%.
Given the media blitz that cities like Houston, St. Louis, Washington, Los Angeles, San Diego, Minneapolis, Detroit, and other "convert" cities have been exposed to over the last couple of months, it's remarkable to think that Macy's sales at its recent converts may have nevertheless taken more than a 7.7% nosedive. If true, it doesn't bode well for Federated's grand Macy-fication project.
But I suspect that the losses are not uniform across the country. I live in Southern California, and I liked the old Robinsons-May stores here just fine. They were, however, mid-tier stores that don't really stir the same kind of loyalty that Marshall Field's continues to stir. I'd be surprised if sales are down here. I'm originally from Washington, D.C., where Hecht's was once considered the third best department store in town. I'd be surprised if many Washingtonians are boycotting Macy's, even if they are sad about the loss of Hecht's.
Marshall Field's is different. Web sites have popped up in its defense. Petitions have drawn 60,000 names. A song has been written in its honor. Hundreds of people showed up to protest the conversion.
Marshall Field's stores made up about 20% of the newly converted Macy's stores. If these stores averaged more than a 7.7% decrease in sales, Marshall Field's may well have suffered catastrophic declines in sales (perhaps even along the lines of 36%) and those declines are being averaged in with more modest declines (or even increases)in other recently converted stores. The rumors are consistent with the evidence (although they are by no means proven).
What seems likely is that things are not looking good, since if Federated had something positive to say, it almost certainly would have said it. I hope that we'll be getting full disclousure from Federated soon.
Or maybe we'll just be told that we should reserve judgment again ....
Addendum: Even the 7.7% same store increase from October '05 to October '06 at the "legacy" Macy's and Bloomingdale's isn't great news. Nordstrom (10.7%), Saks (9.2%) and J.C. Penney's (8.1%)all did better. These gains may (or may not) be a result of shoppers who declined to patronize the newly converted Macy's stores and hence migrated to other stores.
08:26 PM | Permalink
Date: Fri, Jun 1, 2007, 3:18 pm CT
Posted by: gle
The "Sun-Times" actually has a pro-Field's letter in their Letters to the Editor section today, "Bring back Field's." What is this world coming to!
http://www.suntimes.com/news/commentary/letters/410153,CST-EDT-vox10a.article
Date: Fri, Jun 1, 2007, 11:10 am CT
Posted by: Philip Eichler
An interesting side note about Fedrated changing its name and stock symbol to Macy's (m); the change has wiped out most information about the company; management effectiveness, per share data, profitabilty, etc. Get the picture? You have to believe that was the real reason for the name change.....
Date: Fri, Jun 1, 2007, 12:12 am CT
Posted by: Mark in Phila
Hi Fields Fans,
Thanks for posting the news of spin doctor MacDonald leaving. Wasn't she the one who said that mesys would throw more advertising dollars at newspapers if only they could learn innovative things like putting the style section in front of the important news. It figures that the spin workers at the top of that company are too busy trying to keep up with the style pages to understand how to set style, the way the Marshall Fields stores did. Oh well, what she meant to say was why buy more newspaper advertising when your buisness model is to go into town and close the better stores so there is no competition left therefore no reason to advertise in a newspaper.
Thanks too Doris for sharing that letter. Imagine that those of us who say no thanks to their national lowest-common-denominator bland mediocre merchandise are being blamed for putting people out of work in the former May stores, while the people making these disasterous decisions are being rewarded with six figure pay raises. Why that would be as outrageous as blaming weak sales in the home store division on the weak housing market, while Crate and Barrel and Williams Sonoma are doing fine ... oh, wait, they tried that one too.
In downtown Philadelphia once you could count on Strawbridges both for the basic essentials of high quality, and something special for a special occasion. The dumpy mesys stores that have taken over the east coast with their worn out dingy carpeting give you neither. If only we knew the great Fields stores were always waiting at least we could bear it! Alas, now it's just their same old Alfani fake eurotrash and Trump eyesore neckties and Club Room car wash rags and all the shopping ambiance and personal service of an airport everywhere.
Thanks everyone for making a difference and sharing what is so badly missed!
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